Rakesh Jaiswal

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					                                 Rakesh Jaiswal
                         40/37, Gautam Nagar, New Delhi-49, India
                    +91-9899198946 | +91-11-26566927 | 07th, Sep 1983
           | www.Jaiswaljee.Com

                           Total Work Experience @ 7.4 Years

                            Microsoft Certification ID: 7904675
                 Credential                              Certification / Version
Microsoft Certified IT Professional          Enterprise Administrator
Microsoft Certified Systems Engineer         Microsoft Windows Server 2003
Microsoft Certified Systems Administrator    Microsoft Windows Server 2003
Microsoft Certified Systems Administrator: Microsoft Exchange Server 2003
Microsoft Certified Professional             Windows 7, Configuration
                                             Microsoft Exchange Server 2007, Configuration
                                             Windows Server 2008 Active Directory,
Microsoft Certified Technology Specialist    Windows Server 2008 Applications
                                             Infrastructure, Configuration
                                             Windows Server 2008 Network Infrastructure,

 Exam ID                                       Description
   236         TS: Exchange Server 2007 Configuration
   649         TS: Upgrading Your MCSE on Windows Server 2003 to Windows Server
               2008, Technology Specialist
    647        Pro: Windows Server 2008, Enterprise Administrator
               Planning, Implementing, and Maintaining a Microsoft Windows Server 2003
               Active Directory Infrastructure
    293        Planning and Maintaining a Microsoft Windows Server 2003 Network
    290        Managing and Maintaining a Microsoft Windows Server 2003 Environment
    291        Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
               Network Infrastructure
    297        Designing a Microsoft Windows Server 2003 Active Directory and Network
    284        Implementing and Managing Microsoft Exchange Server 2003
    680        TS: Windows 7, Configuring

                                Cisco ID : CSCO11632888
640-801        Cisco Certified Network Associates
                          DOEACC “O“ Level Completed.

                          JETKING Advance Diploma in Computer Hardware and Networking.

                          Graduation From Delhi University.

                            10+2 with Physics Chemistry Mathematics & Biology in 2000.
                          10th CBSE 1998.

                                         Employer Details

            Employer                            Designation                    Period          Total
                                        Technical Support Engineer       2nd Oct 2003 -      1.8 Years
  PrimeCall Global e-Services
                                      Call Center Dialer Administrator   29th July 2005

                                       Senior System Administrator         Aug 2005 -
  PriServe e-Solutions Pvt.Ltd.                                                              4.8 Years
                                          Network Administrator             May 2010
                                                                         June 2010 - till
NusKil Technologies India Pvt. Ltd.             Manager -IT                                  0.8 Years
                                                  Total IT work Experience                   7.4 years

Below is the list of my Technical Project like International Call Centers Dialer Setup, VOIP setup,
within India, Official Technical Infrastructure, Windows Server Installation and Configuration for
first stage, ISA Server and Exchange Server Setup.

Touch Call e-Services, Gurgaon, Haryana                SIMT e-Services, Okhla, New Delhi

Lakshya e-Services, Gurgaon, Haryana                   Ashton e-Service, South Extn, New Delhi

Gandhi InfoTech, Rohini, New Delhi                     TimesInfo Data Solution, Gurgaon, Haryana

Oscan e-Solution, Gurgaon, Haryana                     Axentia, Karol Bagh, New Delhi

Yadu Communication, Gurgaon, Haryana                   Yakshy e-Solution, Gurgaon, Haryana

Silicon Valley, Gurgaon                                E G Infotech Gurgaon.

Starnet, Okhla, New Delhi                              AVM Technology, Surat Gujarat

Transfront Solution, Kolkata                           Connexion, Mohali, Chandigarh

PriServe e-Solution Gurgaon                            NusKil Technologies India Pvt. Ltd.
                                          Technical Detail

Basic Computer Hardware

PC assembling and Troubleshooting, Installation of Any Hardware Device and Peripherals.
Troubleshooting Hardware Components i.e. Ram, Mother Board, Hard Disk, CD-ROM, Floppy Drive,
Sound Card, Display Card, LAN Card etc.

Basic networking
      Create parallel cable through RJ 45 connector.
      Parallel and cross cable function.
      Understanding Comm. Port.
      DTE to DCE networking.
      DTE to DTE networking.
      Depth knowledge in Hub, Modem, Cisco router, Fast and GIGA Ethernet switch.

Automatic Call Distributor (ACD)
      Telesynergy, Dristi, Five 9, Audiance, Concerto and Avaya with 200 seats.
      Data Flow Management.
      Voice recording.
      Interactive Voice Response (IVR)
      management information system (MIS)
      Voice over Internet Protocol (VoIP) Audio Code H323 and SIP.
      Several activity on dialer like taking / deleting back- up logs, voice logs, create new campaign,
       add/delete users, upload lead set.

Software programming and Language

      FoxPro
      C Language
      Internet Webpage & Design


Operating System

      Windows   2000 professional
      Windows   XP
      Windows   Vista
      Windows   7
      Red Hat

MS Office

MS Office 2000                Word, Excel, PowerPoint, Access & Front Page Express

MS Office 2003                Word, Excel, PowerPoint, Access & outlook

MS Office 2007                Word, Excel, PowerPoint, Access, outlook & Project.

        Microsoft Access 2003 & 2007
        SQL Server 2000 & 2005

                         Forest, DC, ADC, CDC, Domain, Tree, Root Tree, OU, Delegation, Trust, Roles,
                         Backup and Restore.

Windows Server 2000
                         Map Drive, Mount Drive, Disk Quota, Shadow Copy, Home Folder, Offline Files,
Windows Server 2003      Logion Script, Profile, Permission, User Account, Group Account, DFS,
Windows Server 2008      Terminal Server, Disk Management, Security Policy, Event Viewer.

        VMware 7
                         IP Address, OSI Model, DHCP, Wins, DNS, IIS (Ftp Server, Web Server), RAS,
                         VPN, NAT, Routing, NLB.

                                Multiple network configuration, Unique per-network policies
                                Route and Network Address Translation (NAT) network relationships
                                Network Load Balancing (NLB), Multi-layer firewall,
                                Application layer filtering
Internet Security and           HTTP filtering on a per-rule basis
Acceleration Server
                                Access blocked to all executable content
(ISA Server 2006 )
                                HTTP file downloads controlled through file extension
                                Customizable protocol definitions
                                Granular control over IP options

                                Address List, Group (Query based and Distribution).
Exchange Server 2003            Account Management, Store (Mail and Public), O, Pop3 and MAPI.
                                Public Folder (Default and Generic), Policy (System and Recipient)
Exchange Server 2007            Connector (SMTP and Routing),
                                Backup and Recovery, Mails tracking and monitoring.


   Internetworking.
   Internetwork Protocol.
   IP Sub netting and variable length mask ( VLSMs )
   Cisco IOS.
   IP Routing ( RIP version and RIP version, Version 2 )
   Layer 2 Switching.
   VLANs.
   Manage Traffic with Access List (ACL).
   IP Version 4 and IPV 6.
   NAT & PAT.
   Frame relay.

Date                                                                          (Rakesh Jaiswal)