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					                                                                                     Page 1                                  55bc0ba7-dab5-4598-9bda-4209567b887a.xls



Open Issues Status
Issue                                                                                             Status          Owner                     Due by

Content - 100% time/effort focus
                                                                                                                  Primary Owner First + others involved
Core Content - Text, Structure (120)                                                                                               TBD - targeted end May
  Provide electronic copy of the PM Book text                                                     complete        DM/WF                   complete
  Decision whether to use Process Management section - chapters 13-15 - NO                        complete        DM                      complete
  Decision whether to use Appendices - NO (Maybe Glossary)                                        complete        DM                      complete
  Conceptual analysis & Learning relationship mapping (Primary Content) - see the Cog Structure
  TAB                                                                                             complete        RR                       complete
  Upload PM book text (Primary Content) into CogBook                                              complete        RR                       complete
  Review structure and identify content gaps and/or learning relationship gaps                    in progress     RR/DM                  May 22(Tue)
  Produce additional content and add existing additional content                                  in progress     DM                    May 22(Tue)?
  Assembly of concepts into original course structure                                             in planning     RR/JT                  May 22(Tue)
  Learning path testing and validation                                                            in planning     DM/RR/JT               May 22(Tue)
  Copy Editing and Proof Reading - 1st take                                                       in planning     DM                     May 22(Tue)
  Final Copy Editing and Proof Reading (including interactives and templates)                     in planning     DM                TBD - targeted end May

                                                                                                                  Primary Owner First + others involved
Content - Home Page, Introduction, Folders (TBD)*                                                                                  TBD - targeted end May
  Provide sample folder and home page content                                                     complete        RR                      complete
  Identify Folders and develop content for folders and home page                                  in progress     DM/RR                  May 22(Tue)
  Write content for folders and home page                                                         in planning     DM                    May 24 (Thu)?
  Upload Folder content                                                                           in planning     RR               TBD - targeted end May
  Decide on the CogBook cover & title                                                             in planning     DM/RR            TBD - targeted end May

                                                                                                                  Primary Owner First + others involved
Content - Static Illustrations (30)                                                                                                TBD - targeted mid May
  Obtain from the publisher the electronic format (pdf) graphics used in the book.                complete        DM                      complete
  Identify style for graphics/photos and decide which to produce/use                              in planning     RR/DM/JT              May 10 (Thu)?
  Produce new graphics and/or purchase photos and/or re-work existing graphics                    in planning     RR/DM            TBD - targeted end May
  Upload graphics/photos                                                                          in planning     RR               TBD - targeted end May

                                                                                                                  Primary Owner First + others involved
Content - Video (3)*, Audio (9)*                                                                                                   TBD - targeted mid June
  Deliver Recorder to Dan.                                                                        complete        WF                      complete
  Video Record MP workshop in Tulsa for instructional design review and identifying best
  audio/video opportunities (content enhancement)                                                 in   planning   DM/WF                  May 17 (Thu)
  Identify concepts suitable for audio/video                                                      in   planning   RR/DM/JT              May 19 (Sat)?
  Write script for audio/video                                                                    in   planning   DM/RR/WF                    TBD
  Record and edit audio/video                                                                     in   planning   DM/WF             TBD - targeted mid June
  Upload audio/video                                                                              in   planning   RR/JT             TBD - targeted mid June

                                                                                                                  Primary Owner First + others involved
Content - Exercises (Drag & Drop, Multiple Choice, etc.) (6), Animations (4)                                                       TBD - targeted mid June
  Identify concepts suitable for Exercises and/or Animations                                      in progress     RR/DM/JT              May 22 (Tue)
                                                                                            Page 2                                         55bc0ba7-dab5-4598-9bda-4209567b887a.xls



  Design Exercises and/or Animations (logic and instructional intent)                                           in   planning   RR/DM/JT              May 22 (Tue)
  Review and approve Designs                                                                                    in   planning   DM                        TBD
  Produce Exercises and/or Animations                                                                           in   planning   RR/DM/JT         TBD - targeted mid June
  Upload exercises/animations                                                                                   in   planning   RR               TBD - targeted mid June

                                                                                                                                Primary Owner First + others involved
Content - Tools/Templates (Word doc, Excel, PowerPoint, etc.) (30)*                                                                              TBD - targeted end May
  Develop Tool & Graphics Inventory based on the book and power point file - see Template
  Inventory TAB                                                                                                 complete        RR                       complete
  Review Tool Inventory and decide on the best way to proceed / format                                          in progress     DM/RR                  May 22 (Tue)
  Develop Templates                                                                                             in planning     DM/RR             TBD - targeted end May
  Develop Why Use and How Use text                                                                              in planning     DM                TBD - targeted end May
  Upload Templates                                                                                              in planning     RR                TBD - targeted end May


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 Apr 18 (Wed) - 9 am PDT (6 pm CET) - up to 2 hrs
 Apr 24 (Tue) - 9 am PDT (6 pm CET) - up to 2 hrs
 May 10 (Thu) - 10 am PDT (7 pm CET) - up to 2 hrs
 May 22 (Tue) - 9 am PDT (6 pm CET) - up to 2 hrs
 May 23 (Wed) - 9 am PDT (6 pm CET) - up to 2 hrs
 Jun 1 (Fri) - 9 am PDT (6 pm CET) - up to 2 hrs
 12, 13,

Login Information
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                                                                                           Username: dan@valuecreationpartners.com
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Notes
    in progress - Action Item is currently being worked on
    in planning - Action Item is going to be worked on, but currently is in the planning phase only
    under evaluation - Action Item is being evaluated for Y/N decision to produce in the future
    overdue - the due date has been missed
    In GREEN - complete - Action Item has been completed
    In RED - Action Item is a priority to work on today - in order to be delivered by due date AND/OR so that
    its dependencies are delivered by their due dates
    (30)* - number commited to be delivered by VCP
    (30) - number commited to be produced by CogBooks
  The CogBook

  In black - concepts
  In gray - Underlying concepts

  Gray background - folders

  Home Page
  1: Organization, Process & Management
   (DI) Organization: Overview
         (F) People
         (F) Processes
         (F) Control Mechanisms
         (F) Structure
   (DI) Origins of Organizational Problems
              Organization: Overview
                 People
                 Processes
                 Control Mechanisms
                 Structure
    (G) Six Work Management Styles: Introduction
    (G) Traditional Work Management
    (G) Involvement Approach
    (G) Process Management of Work
             Is Your Organization Process-Oriented?
             Processes
    (G) Cross-Functional Management of Work
    (G) Matrix Work Management
    (G) F-Type Work Management
   (DI) Six Work Management Styles: Overview
             Six Work Management Styles: Introduction
             Traditional Work Management
             Involvement Approach
           + Process Management of Work
             Cross-Functional Management of Work
             Matrix Work Management
             F-Type Work Management
             Limitations of Traditional and Involvement Models
                  Limitations of Traditional Work Management
                      Traditional Work Management
                    Involvement Approach
  2a: Mapping your Process
    (G) Process Mapping: Introduction
    (G) Flowchart Symbols
    (G) Macro Level Flowcharts
              Flowchart Symbols
              Processes
    (G) Functional-Activity Flowcharts
          (T) Functional-Activity Flowchart Template
         (G) Activity Flowcharts
   (DI) Creating a Functional-Activity Flowchart
              Procedure for Creating the As-Is Flowchart
                + Macro Level Flowcharts
                + Functional-Activity Flowcharts
              Functional-Activity Flowchart Template
              Activity Flowcharts
    (G) Task-Procedure Flowcharts
          (T) Task-Procedure Template
            + Functional-Activity Flowcharts
  2b: Analyzing your Process
        Recognizing a Broken Process
              Symptoms of a Broken Process - Expanded
    (G) Selecting a Process to Improve
         (T) Process Selection Matrix Template
           + Recognizing a Broken Process
        Four Lenses of Analysis: Introduction
    (F) The Frustration Lens
               Advantages of the Frustration Lens
          (G) The Frustration and Idea Bin
           (T) Frustration-Idea Bin Tool
         Frustration Lens (Demo)
             + The Frustration Lens
           (T) Frustration-Idea Bin Tool
    (G) The Time Lens
          (G) Process Cycle Time Analysis
                (T) Process Cycle Time Template
               Demo: Cycle Time in Process
                  + Process Cycle Time Analysis
          (G) Traveler
               (T) Traveler Tool
         (G) Eight Wastes
               (T) Eight Wastes Template
                    Eight Wastes: Example
(G), (F) The Cost Lens
         (G) Activity-Based Costing
                (T) Activity-Based Costing Sheet
                (T) Cost Per Sq Ft Template
                    Calculating True Profitability
                    Example: Activity-Based Costing
     (F) The Quality Lens
         (G) Documenting Quality Problems
                (T) Documenting Quality Problems Tool
         (G) Calculating Quality Costs
                (T) Calculating Quality Costs
                (T) Cost Per Sq Ft Template
          (G) Failure Mode and Effects Analysis (FMEA)
               (T) FMEA Tool
         (G) Fishbone Diagrams
                (T) Fishbone Tool
          (G) Check Sheets
              (T) Check Sheets Tool
         (G) Pareto Diagrams
             Five Whys
             Error-Proofing
        Four Lenses of Analysis: Overview
             Four Lenses of Analysis: Introduction
           + The Frustration Lens
           + The Time Lens
           + The Cost Lens
          + The Quality Lens
    (G) Selecting the Right Change Methodology
             Lean
             Six Sigma
             Total Quality Management (TQM)
             Incremental Process Improvement
               + Recognizing a Broken Process
               + Four Lenses of Analysis
               + Functional-Activity Flowcharts
                + Task-Procedure Flowcharts
           Kaizen Blitz
           Continous Improvement
           Ten-Step Redesign Methodology: Intro
                Six Sigma
                Lean
              + Activity-Based Costing
3: Redesign
  (G) Barriers to Process Redesign
            No Surprises to Senior Management
            Turf Issues
            Resistance to Change
                 Employee Buy-In
                 Senior Management’s Role
                    Manager Involvement
                       + Project's Manager's Responsibilities
              + Making the Case for Change
            No One to Push the Change
              + Manager Involvement
            Lack of Incentives
              + Making the Case for Change
                 Employee Buy-In
            Resistance to Innovating Thinking
                 Honoring and Appreciating Staff
              + Lack of Incentives
            Uncommitted Top Management & Skepticism
                 Creating Senior Management Buy In
                 Senior Management’s Role
      Eleven Characteristics of a Successful Redesign
    + Process Redesign Case Study
    + Design Principles for Process Redesign
    + Generate Redesign Ideas
4: Continuous Improvement
      Continuous Improvement
      Installing Process Controls
           What are Process Controls?
           Source of Process Controls
           Components of Process Controls
                Process Controls Captions
                Process Control Assertions
                Control Point
           Control Documentation at the Activity Level
            (T) Activity Detail Sheet Template
              + Functional-Activity Flowcharts
           Process Control Owners
           Evidence for Process Controls
       (G) Control Point Matrix
            (T) Control Point Matrix Template
                Control Point
                Process Control Risks
                Key Process Controls
                Types of Process Controls
                Categories of Process Controls
              + Functional-Activity Flowcharts
           What Happens to Controls?
Step-by-Step Methodology
     Process Redesign Methodology: Introduction
 (G) Phase 1: Getting Started
      (G) Step 1: Introduction to Process Redesign
          (F) Meeting With Senior Management
                  Persuasive Kickoff Speech
                      + Making the Case for Change
                        Employee Buy-In
          (G) Making the Case for Change
             (G) Away-From Reasons for Change
             (G) Go-To Reasons for Change
                Scoping the Project
                 + Macro Level Flowcharts
                Meeting With Affected Employees
                + Persuasive Kickoff Speech
                Eleven Characteristics of a Successful Redesign
       (G) Step 2: Creating the Team
            (F) Project Manager
          (F) Process Improvement Team
                  People Working in the Process
             (F) Project Manager
               + Facilitator
             (F) An Outsider or Maverick
             (F) Information Technologist
          (F) First Meeting with the Team
                  Commonly Used Ground Rules
             (G) Creating the Communication Plan
                   (T) Communication Plan Matrix Template
               + Process Improvement Team
             (F) Facilitator
                        Lean
                        Six Sigma
                        Total Quality Management (TQM)
                        Kaizen Blitz
             (F) Employee Buy-in
               Key Stakeholder's Roles and Responsibilities
                  Commitment vs. Compliance
                  Project Manager’s Responsibilities
                        Project Manager
                        Asking a Team Member to Leave
                  Process Improvement Team’s Responsibilities
                     + Process Improvement Team
                  Process Improvement Facilitator’s Responsibilities
                     + Facilitator
                  Senior Management’s Role
                        Manager Involvement
                  Supervisors’ and Middle Managers’ Roles
                     + Manager Involvement
 (G) Phase 2: Process Analysis
      (G) Step 3: Creating the As-Is Flowchart
               Procedure for Creating the As-Is Flowchart
               + Macro Level Flowcharts
               + Functional-Activity Flowcharts
            + Four Lenses of Analysis: Overview
               The First Walk-Through
      (G) Step 4: Customer Interview
                Customer Report Card
               (T) Customer Report Card Template
               (G) Using the Customer Report Card
                Interviewing Is Better Than Survey
       (G) Step 5: Benchmarking and Best Practices
                Researching Industry Competitors
                Benchmarking Questions
                   Benchmarking
             (T) Frustration-Idea Bin Tool
               Best Practices
 (G) Phase 3: Process Redesign
         Step 6: Clean-Sheet Redesign
                Process Redesign Case Study
                   Background Information
                   Targeting the “Public” in Public Works
                   Reengineering Grading Permits
                      + Step 3: Creating the As-Is Flowchart
                   Making the Grade
                   Critical Success Factors
                   Using the Frustration Lens
                      + The Frustration Lens
                      + Design Principles for Process Redesign
                Design Principles for Process Redesign
                   Principles for Work Structure
                      + Four Lenses of Analysis
                   Principles for Information Flow
                      + Four Lenses of Analysis
                   Principles for Design Guides
                      + Four Lenses of Analysis
                   Principles for Organizing People
                      + Four Lenses of Analysis
                   Principle for General Guidance
                Generate Redesign Ideas
                   Creativity Techniques
                   Brain Writing
                   Creating a New Process Map
                         Process Mapping: Introduction
                      + Macro Level Flowcharts
                         Activity flowchart
                      + Functional-Activity Flowcharts
           Step 7: Review by Senior Management and Testing
                Five Implementation Options
                   Role-Playing, Practice, and Simulation
                   The Pilot
                   Run New Process Simultaneously With Old
                   Phase in New Design
                   Complete Changeover
           Step 8: Final Design
             + Barriers to Process Improvement
                Conducting a Second Walk-Through
                   The First Walk-Through
                   Employee Buy-In
           Step 9: Implementing the Redesign
                Role-Playing, Practice, and Simulation
                The Pilot
                Run New Process Simultaneously With Old
                Phase in New Design
               Complete Changeover
 (G) Phase 4: Continuous Improvement
           Step 10: Installing Metrics and Continuous Improvement
                Continuous Improvement
             + Installing Process Controls
Downloadable Tools
  (T) Calculating Quality Costs
  (T) Check Sheets Tool
  (T) Customer Report Card Template
  (T) Documenting Quality Problems Tool
  (T) Eight Wastes Template
  (T) Fishbone Tool
  (T) Frustration-Idea Bin Tool
  (T) Functional-Activity Flowchart Template
  (T) Process Selection Matrix Template
  (T) Task-Procedure Template
      More Process Tools
       (T) Activity-Based Costing Sheet
       (T) Activity Detail Sheet Template
       (T) Communication Plan Matrix Template
       (T) Cost Per Sq Ft Template
       (T) FMEA Tool
       (T) Process Cycle Time Template
       (T) Traveler Tool
      Demos How to Use Tools
           Creating a Functional Activity
           Frustration Lens (Demo)
           Demo: Cycle Time in Process Campbell
           Fishbone Diagrams
           Check Sheets
Hints & Case Studies
      Using Process Mapping in Traditional Organizations
           Traditional Work Management
           Process Mapping: Introduction
      Limitations of Reengineering
           Cross-Functional Management of Work
      Process Redesign Case Study
           Background Information
           Targeting the “Public” in Public Works
           Reengineering Grading Permits
                Step 3: Creating the As-Is Flowchart
           Making the Grade
           Critical Success Factors
           Using the Frustration Lens
             + The Frustration Lens
             + Design Principles for Process Redesign
      Time-Reduction Case Study
           The Time Lens
      Supplier's Process Evaluation
           (G) Supplier Evaluation
                Supplier Representations
      Business Process Management Notation


      About VCP
     Potential Template Inventory (based on the Electronic material - Book & Powerpoint doc)

                                                 Potential template

              Book #
     CogBook concept                             Name (if exists)                                        CogBook #
                Figure 1.1       file 01.01      Traditional Organization                                Figure 1.1
                Figure 1.2       file 01.02      Involvement Organization                                Figure 1.2
                Figure 1.3       file 01.03      Process Organization                                    Figure 1.3
                Figure 1.4                       Dilbert cartoon                                         Figure 1.4
                Figure 1.5       file 01.05      Cross-Functional Organization                           Figure 1.5
                Figure 1.6       file 01.06      Matrix Organization                                     Figure 1.6
                Figure 1.7       file 01.07      Process-Focused (or F-Type) Organization                Figure 1.7
                Figure 1.8       file 01.08      Work Management and Effectiveness                       Figure 1.8
                Figure 2.1       Portrait: p1    Activity Boxes                                          Figure 1.9
                Figure 2.2                       Activity Diamonds                                       Figure 1.10
                Figure 2.3                       Process-Flow Arrows                                     Figure 1.11
                Figure 2.4       Portrait: p2    Storage Triangle                                        Figure 1.12
                Figure 2.5                       The Big D                                               Figure 1.13
                Figure 2.6                       Oval Stop                                               Figure 1.14
                Figure 2.7                       Cross-reference Circle                                  Figure 1.15
                Figure 2.8       Portrait: p3    Order-to-Delivery Flowchart                             Figure 1.16
                Figure 2.9                       Permit Process Flowchart                                Figure 1.17
                Figure 2.10      file 02.10      Functional Activity Flowchart                           Figure 1.18
                Figure 2.11      file 02.11      Permit Process With Numbered Symbols                    Figure 1.19
                Figure 2.12      Landscape: p1   Task-Procedure Flowchart Template                       Figure 1.20
                Figure 2.13      Landscape: p2   MAR Task List                                           Figure 1.21
                Figure 2.14      Portrait: p4    Cascading Flowcharts                                    Figure 1.22
                Figure 2.15      Landscape: p3   Customer Order Process                                  Figure 1.23
                Figure 2.16      Portrait: p5    Activity Detail Sheet                                   Figure 1.24
                Figure 2.17      Landscape: p4   Control Point Matrix                                    Figure 1.25
                Table 4.1        Portrait: p6    Process Improvement Selection Matrix                    Figure 1.26
                Table 4.2                        Change Methodology Comparison Chart                     Figure 1.27
                Figure 5.1       Portrait: p7    Ten-Step Process Redesign                               Figure 1.28
                Figure 6.1       Portrait: p8    Steps One and Two, Process Redesign                     Figure 1.29
     Making the Case for Change Portrait: p9
                  frame
? 30% smaller, noFigure 6.2                      Motivation for Action                                   Figure 1.30
                Figure 6.3                       Who and How Matrix                                      Figure 1.31
                Figure 7.1       Portrait: p7    Step Three, Process Redesign                            Figure 1.32
                Figure 7.2       Portrait: p11   Detail, Sales Order Process                             Figure 1.33
                  Figure
     Frustration Lens 7.3                        Frustration Lens                                        Figure 1.34
                  Figure
     Frustration Lens 7.4        Portrait: p12   Two-by-Two Matrix                                       Figure 1.35
                Table 7.1                        Percentage of Total Process Cycle Time                  Figure 1.36
                Figure 7.5       Portrait: p13   Process Cycle Time Analysis                             Figure 1.37
                Figure 7.6       Portrait: p14   Process Cycle Time Analysis                             Figure 1.38
                Figure 7.7       Portrait: p15   Traveler Sheet                                          Figure 1.39
                Figure 7.8       Portrait: p16   Data Sheet for Process and Cycle Time                   Figure 1.40
                Figure 7.9       file 0709       As-Is Flowchart of Insurance Application Process        Figure 1.41
                Figure 7.10      Landscape: p5   Redesigned Flowchart of Insurance Application Process   Figure 1.42
                Figure 7.11      Portrait: p16   Physical Layout for Processing Applications             Figure 1.43
                Figure 7.12      Portrait: p17   Physical Layout Redesign for Processing Applications    Figure 1.44
                Figure 7.13      Landscape: p6   Activity-Based Costing Sheet for Service                Figure 1.45
                Figure 7.14      Landscape: p7   Activity-Based Costing Sheet for Manufacturing          Figure 1.46
                Table 7.2        Portrait: p17   Calculating Cost Per Square Foot Per Hour               Figure 1.47
Figure 7.15     Portrait: p18   Macro Flowchart of Sale to Payment                          Figure 1.48
Figure 7.16     Landscape: p8   Customer Order Process                                      Figure 1.49
Figure 7.17     Landscape: p9   Activity-Based Costing Sheet, Customer Order Process        Figure 1.50
Figure 7.18     Portrait: p19   Documenting Quality Problems                                Figure 1.51
Figure 7.19     Landscape: p10 Calculating Quality Costs in a Process                       Figure 1.52
Figure 7.20     file 0720       FMEA Sheet                                                  Figure 1.53
Figure 7.21     Portrait: p20   Fishbone Diagram                                            Figure 1.54
Table 7.3                       Missing Information Check Sheet                             Figure 1.55
Figure 7.22     Portrait: p21   Missing Information Pareto Chart                            Figure 1.56
Figure 8.1      Portrait: p7    Steps 4 and 5, Process Redesign                             Figure 1.57
Table 8.1                       Customer Report Card                                        Figure 1.58
Table 8.2                       Competitor Template                                         Figure 1.59
Table 8.3                       Process Performance Report Card                             Figure 1.60
Table 8.4                       Competitor Report Card                                      Figure 1.61
Figure 9.1                      Former Grading Permit Process                               Figure 1.62
Figure 9.2                      Redesigned Grading Permit Process Using Design Principles   Figure 1.63
Figure 11.1     Portrait: p7    Steps 6-10, Process Redesign                                Figure 1.64
Table 12.1                      Barriers to Process Redesign                                Figure 1.65
Figure 12.1                     Inputs and Outputs Flowchart                                Figure 1.66
Table 12.2                      Supplier Process Evaluation                                 Figure 1.67
Figure 12.3                     Inputs Meet Requirements                                    Figure 1.68
Figure 12.4                     Going Upstream to Help Supplier’s Process                   Figure 1.69
Figure 12.2                     “Arm’s Length” Relationship With Supplier”                  Figure 1.70
Figure 12.5                     Vertical Integration                                        Figure 1.71
Figure 12.6                     Outsourcing                                                 Figure 1.72


                                Organizations are made up of …
                                Symptoms of a broken process
                                Supplier Evaluation
                                Partnering with your supplier
                                Procedure to create a functional-activity flow chart
                                Advantages to Using the Frustration Lens
                                Value Stream Map for Application Process                    Figure 1.73
                                Analyzing Your Process Map
                                Error Proofing
                                5 Whys
                                Benchmarking and Best Practices
                                Design Principles
                                Creating a Clean-Sheet Redesign
                                Debrief
                                Barriers to Process Redesign
                                Grading Permit City of San Jose                             Figure 1.74
                                Redesigned Grading Permit Using Design Principles           Figure 1.75




Total                           est. 30-45 potential templates
Total                           est. 60-90 potential graphics


Not available                   chapter 14, 15 & Appendices - missing
                                est. another 25 objects (Process Management)
Table 14.1     Levels of Interdepartmental Cooperation
Table 14.2     Work-Required Level of Interdepartmental Cooperation
Table 14.3     Improving Interdepartmental Cooperation
Table 14.4     Addressing Worst-Case Scenarios
Figure 15.1    Computer-Aided Design Provides a New Approach to Business Process Management
Figure 15.2    Computer-Aided Business Process Management
Figure 15.3    Benefits of Simulation-Based Process Mapping
Figure 15.4    Business Process Resources
Figure 15.5    Elements of Computer-Based Business Process Analysis
Figure 15.6    Shared Complex Concepts: Example of the Details Associated With a Process
Figure 15.7    Coordinated Alternative Views of the Same Concepts
Figure 15.8    Throughput is Required for Simulation
Figure 15.9    Run the Diagram to Determine Consistency
Figure 15.10   Run the Diagram to Generate Performance Measures
Figure 15.11   Reporting Dynamic Behavior
Figure 15.12   A Model Consists of Two Parts
Figure 15.13   There are Many Types of Models
Figure 15.14   Psychological Components of Change Management
Figure 15.15   The Analyst's Role in Process Mapping
Figure 15.16   The Social Dimension of Change Management
Figure 15.17   Applications of Business Process Modeling
Figure 15.18   Using Simulation to Encourage Buy-In
Figure 15.19   Detail of Record Order
Figure 15.20   Learning With Dynamic Corporate Modeling
Figure 15.21   Schematic of Necessary Business Knowledge
erpoint doc)

           Process_Mapping_and_Process_Improvement_Oct_06
                           Template/Graph
           Powerpoint #    Best format          Notes / Comments
           slide 6         jpeg
           slide 7         jpeg
           slide 8         jpeg
           slide 9         jpeg                 Create cartoon?
           slide 10        jpeg
           slide 11        jpeg
           slide 12        jpeg
                           jpeg        ppt?     Needs to be redrawn by Dan
           slide 20        jpeg        ppt?     Flowchart Symbols
                           jpeg        ppt?     Ask N to redraw?
                           jpeg        ppt?
                           jpeg        ppt?
           slide 36        jpeg        ppt?     Flowchart Symbols
                           jpeg        ppt?
                           jpeg        ppt?
           slide 21        jpeg        ppt?     Macro Level Flowcharts
           slide 21        jpeg        ppt?
                           jpeg        visio?   Extract fragment (tear page effect)
                           jpeg        visio?   Extract fragment (tear page effect)
           slide 61        pdf         excel    Ask N to extract & delete fig #
                           pdf         excel    same as above - example - could be merged into one tool?
           slide 62        pdf         jpeg?    almost ready
           slide 63        pdf         visio?   ALSO CALLED Process Control              Ask N to extract & delete fig #, and add color OR Jim to produce VISIO
           slide 64        pdf         word                                              Template_ActivityDetailSheet
                           pdf         excel                                             Template_ControlPointMatrix
           slide 19        pdf         excel                                             Template_ProcessImprovementSelectionMatrix
           slides 65-66    pdf         word                                              Table_ChangeMethodologyComparisonChart
           slide 67        jpeg        pdf      Maybe use an example for a template as well? / Mouse over version?
                           jpeg        visio?   varation of 5.1
                           jpeg                 Add color
                           pdf         excel                                             Template_WhoAndHowMatrix
                           jpeg                 varation of 5.1
                           pdf         visio?
                           pdf                  Add color
           slide 28        pdf         ppt      turn into template? ALSO called Sorting through the “Idea Bin”
                                                                                          Template_Two-by-TwoMatrix
           slide 30        table       pdf
           slide 31        excel       ppt?                                              Template_ProcessCycleTimeAnalysis
                           excel
           slide 33        excel                                                         Template_TravelerSheet
           slide 34        excel       ppt?                                              Template_DataForProcess&CycleTime
           slide 35        jpeg        visio?   Extract fragment (tear page effect)
           slide 38        pdf         visio?   Ask N to extract & delete fig #, and add color OR Jim to produce VISIO
                           jpeg                 Add color
                           jpeg                 Add color
                           excel       pdf      merged with 1.50                         Template_ActivityBasedCosting
                           excel       pdf      merged with 1.50                         Template_ActivityBasedCosting
                           excel       ppt?                                              Template_CostPerSqFtPerHr
slide 40       jpeg                  Add color
               pdf          visio?   Ask N to extract & delete fig #, and add color OR Jim to produce VISIO
               excel        pdf      merged with 1.46                         Template_ActivityBasedCosting
               word         pdf                                               Template_DocumentingQualityProblems
slide 41       excel        pdf                                               Template_CalculatingQualityCosts
slide 42       excel        jpeg?    Extract fragment (tear page effect)      Template_FMEA
slide 43       ppt & excel? jpeg?    Animation? / Interactive?
slide 44       excel        jpeg?                                             Template_ProblemListingCheckSheet
slide 45       jpeg         excel?   Add color
               jpeg                  varation of 5.1
slide 18       excel?       jpeg     merge 8.1&8.3, 8.2&8.4?                  Template_CustomerReportCard
               excel?       jpeg                                              Template_CompetitorReportCard
               excel?       jpeg     merged with 8.1                          Template_CustomerReportCard
               excel?       jpeg     merged with 8.2                          Template_CompetitorReportCard
               excel? Ppt? Visio?    merge?
               jpeg         visio?
               jpeg?                 mouse over interactive?
               jpeg         excel?
               jpeg
               jpeg
               jpeg
               jpeg
               jpeg
               jpeg
               jpeg


slides 4-5     ppt                   Rationale?
slides 13-14   ppt                   Checklist?
slide 15       ppt                   How-to-Proceed Tool?
slide 16       ppt                   How-to-Proceed Tool?
slide 24       ppt                   How-to-Proceed Tool?
slide 26       ppt                   Rationale?
slide 37       ppt
slide 32       ppt                   How-to-Proceed Tool?
slide 46       ppt                   How-to-Proceed Tool?
slide 47                             Interactive Exercise?
slide 48       ppt                   Checklist?
slides 51-55   ppt                   Checklist?
slide 56       ppt                   How-to-Proceed Tool?
slide 57       ppt                   ?
slide 60       ppt                   Checklist?
slide 49       jpeg
slide 50       jpeg
ess Management
#, and add color OR Jim to produce VISIO
                             done
                             Usefulness needs to be verified
ovementSelectionMatrix done
logyComparisonChart done



                             done




                             done


eTimeAnalysis                done


                             Requires example
ess&CycleTime                done




                             done
                   Categories require explanations below
gQualityProblems   Discard
                   Categories require explanations below
                   done


ngCheckSheet       done



                   done
                   done
Inventory of pdf graphics from the publisher

/Business Training/Partners/Active Partners/vcp/VCP Figures

          File         Name (if exists)           CogBook #     Powerpoint #Best format                 Notes / Comments
          Figure 1.1   Traditional Organization   Figure 1.1    slide 6        jpeg        ppt?
          Figure 1.2   Involvement Organization   Figure 1.2    slide 7        jpeg        ppt?




                                                  Budgeted Planned             In ProgressOnline        Left

                       Photos                               0             16           0           16
                       Static Graphics                     30              0           0            0
                       Charts                               0             54                        0
                       Audio                                9              9           0            0
                       Video                                3              3           0            0
                       Animations                           4              4           0            0
                       Exercises                            6              6           0            0
                       Templates                            0             25          17                         8
Notes / Comments




           ?

				
DOCUMENT INFO
Description: Powerpoint Templates Complete document sample