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HUMAN FACTORS GROUP ENGINEERING

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					HUMAN FACTORS GROUP:
ENGINEERING




A STRATEGIC APPROACH TO
   ‘MAKING A DIFFERENCE’
                   Andy Ebdon Chairman HFG:E
        WHAT IS THE HFG:E?
RAeS SPECIALIST GROUPS
Aerodynamics                Aerospace Medicine
Air Law                     Air Power
Air Transport               Airworthiness and Maintenance
Avionics & Systems          Environment
Flight operations           Flight Simulation
Flight Test                 General Aviation
Historical                  Human Factors
Human Powered               Licensed Engineers
Management Studies          Propulsion
Rotorcraft                  Space
Structures & Materials      UAV
Weapons Systems & Technologies
            WHO IS THE HFG:E?
Andy Ebdon (Chairman)          RAF
Cliff Edwards (Dep Chairman)   Av Hazard Mngt (Ex Shell)
Tony Hines (Secretary)         Retired (Ex BA)
Marc Bailey                    FR Aviation and BBGA
Keven Baines                   Baines Simmons
Tony Bisson                    TAG Aviation
Alan Eccleston                 Rolls Royce
Andy Evans                     AviateQ (Ex Bristow)
Maj Chris Evans                MOD Dir Av Reg & Safety
Phil Hall                      Monarch Ac Eng Ltd
Doug Owen                      Human Engineering (Ex Airbus Design Office
Mick Skinner                   CHIRP
Jim Rainbow                    Independent , Chair A & M Gp (Ex Monarch)
Simon Roberts                  CAA
John Saul                      International Federation of Airworthiness
Alan Simmons                   Retired (Ex AAIB)
Phil Sleight                   AAIB
Tania Wilson                   Virgin Atlantic
Simon Witts                    Flybe
                                         + Corresponding Members
     AIM OF THE HFG:E
TO PROMOTE AND INFLUENCE THE
     REDUCTION OF RISKS TO
   AIRWORTHINESS RESULTING
  FROM HUMAN PERFORMANCE IN
 ENGINEERING AND MAINTENANCE
A STRATEGIC APPROACH
         DATA

DESIGN
                     SENIOR
                 INFLUENCE &
            ACTIVE ENGAGEMENT

     INTERVENTION STRATEGIES
                   PROGRESS -DATA
• Analysis of Wide Range of Reports and Surveys

• Predominant Error Types
     • Installation Errors
     • Incorrect Installation
     • Incorrect Maintenance

• Dominated by knowledge-based and rule-based
error

• Common Performance Shaping Factors
    • Pressure
    • Training
    • Fatigue

• Value of Human Factors Programmes

• Conclusions? Work in progress, but …. Design
…..Error Prevention ….Error Recovery
     PROGRESS - DESIGN
 Discussion Paper
 Suggested Best Practice
 Training for Designers in Human Factors
 Balancing Conflicting Requirements
 HF Expertise in 2nd/3rd Tier Suppliers
 Regulation not sufficiently definitive
 Plenty of Ideas – How to Take Forward?
   PROGRESS – SUCCESSFUL
       INTERVENTIONS

• Methodology   for Analysis

• Data Dependent

• Environment Specific?

• More work to do….
    PROGRESS – INFLUENCE AND
         ENGAGEMENT
   Position Paper
   Common Message ………
    We have come a long way, but
         challenges remain
   Regulators focused on compliance rather than
    effective implementation
   Regulators are not looking at the intent of the
    regulation
   Implementation has been very training centric
   And that training has focused on cost/compliance
…and these organisations are not reaping the
 benefits and are becoming increasingly frustrated!
Is this an organisation you know?
   HF? We've done that…
   We published our HF procedures
   We trained everyone in HF
   We comply with all current
    regulations.
   Our regulator audited us and it
    didn’t result in any findings
    regarding our HF programme
   We fix problems as they occur
    What does a healthy HFEM
      programme look like?
 What are the Key Performance Indicators?
 A healthy reporting culture indicates:
     Senior Management buy in
     A real Just culture
     Effective error investigation
     Feedback system is working
     Effective interventions
     A reduction in error costs
         If   its monitored!
             THE MESSAGE
   We are heading in the right direction
   It’s about changing cultures and behaviours
   It’s about effectiveness not just compliance
   Our success is measurable

     ……its going to be a long journey

           …….….. but it is a shared journey
           WHAT NEXT?
 Action Plan?
 More Data Analysis
 How to Influence Design
 Small Operators, Small Manufacturers
 Learning from Others
 Influencing Senior Management
WHAT DO YOU THINK?




Har-iptl@esair.dlo.mod.uk

				
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