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									Revised 6-4-07

                                        Action Plan- Continuous Improvement (Dave’s Goal #2)
List Goal: The Superintendent will present an action plan to the Board of Education that will provide detail of the plan to support continuous improvement efforts in the
Cedar Rapids Community School District. The action plan will include components such as: A description of the research-based strategies and actions, in-process measures,
targets, expected results, persons impacted, resources required and timelines for completion.
Goal Champion: Dave Markward, Jay Marino
                                                             Research/Rationale For                                           Person(s)
                                                                                                       Results                                Resources          Timeline
  Description of Proposed Action/Activity (What is          Activity (Explain how best                                       Impacted
                                                                                             (What will be the evidence                       (Funding       (When will the
        going to be done to address this goal?)               practices and research                                        (Who will be                     activity occur?)
                                                                                              of the impact on the goal)                    Source & Cost)
                                                                justify this activity)                                       involved?)
a)    Apply for Iowa Recognition for Performance           The IRPE process closely           A completed Tier 2           Superintendent   $500 Board       a) 7-30-2005
Excellence (IRPE) Tier 2 application                       mirrors the Malcolm               application will be           and Cabinet      Budget
           Utilize feedback from the IRPE report to       Baldrige Criteria for             submitted to the IRPE
        drive district strategic planning                  Performance Excellence.
           Identify a champion for each opportunity       The IRPE process will be
        for improvement                                    used to gain feedback on
                                                           our improvement efforts

b)    Assess current levels of readiness for               It is critical to determine the   Completed gallery walk        Accountability   $500 Baldrige    b) 9-2-2005
Performance Excellence criteria                            readiness of stakeholders as      with the critical few OFIs    Office           Budget
            Conduct a Baldrige Gallery Walk with the      the continuous improvement        identified
         superintendent’s cabinet                          journey progresses.
            Assess Executive Council’s level of buy-in    Feedback from stakeholders        Completed
         for continuous improvement                        will be used to drive future      evaluation/feedback from
            Assess staff buy-in for continuous            decision making.                  stakeholders to determine
         improvement                                                                         level of buy-in


c)   Create a District Balanced Scorecard to gauge         Effective organizations           A completed Balanced          Superintendent   No Cost          c) 12-2005
progress of the District strategic plan.                   determine measures that           Score Card posted online      and Cabinet
            Identify appropriate measures tied to the 5   will be used to gauge
        district strategic goals                           progress toward the
                                                           strategic plan.
                                                       Action Plan- Continuous Improvement
                                                                Research/Rationale For                                         Person(s)
                                                                                                        Results                                 Resources          Timeline
  Description of Proposed Action/Activity (What is             Activity (Explain how best                                      Impacted
                                                                                              (What will be the evidence                        (Funding       (When will the
        going to be done to address this goal?)                  practices and research                                      (Who will be                      activity occur?)
                                                                                               of the impact on the goal)                     Source & Cost)
                                                                   justify this activity)                                     involved?)
d)     Create outcomes for continuous improvement for         Effective organizations set      The completion of the        Accountability    $2000 State      d) 02- 2006
each stakeholder group including: Cabinet/District,           and communicate direction.      CRCSD 4 Quality Levels        Office to draft   Farm Baldrige
Schools/Departments, Teachers and students.                   Quality levels will establish   document for each             quality levels    Grant
Outcomes will be measurable and specific to the               expectations for all            stakeholder group             and Executive
stakeholder group and will contain 4 quality levels. The      stakeholder groups in the                                     Council to
outcomes will set and communicate direction and               area of continuous                                            revise and
expectations for accomplishment over the next 3-5 years       improvement.                                                  provide input
as stakeholders work through each of the 4 quality                                                                          to final draft
levels.


e)     Communicate and deploy the 4 quality levels to         Direction must be shared        A flow chart describing the   Accountability    $2000 State      e) 04- 2006
all stakeholder groups. Ensure that all stakeholder           and communicated to all         communication of the 4        Office and        Farm Baldrige
groups understand the expectation, direction and the          stakeholders.                   quality levels will be        Executive         Grant
resources available to accomplish the 4 quality levels.                                       shared with administrators.   Council


f)    Plan and implement workshops, training and              Appropriate resources and       A document will be            Accountability    $21,000 State    f) 05- 2006
professional development opportunities for staff to           support must be made            created that outlines the     Office and        Farm Baldrige
learn more about continuous improvement and the 4             available to stakeholders to    various opportunities for     Executive         Grant
quality levels. Training efforts will be concentrated in      effectively and realistically   training and support          Council
the following areas:                                          accomplish the specified        including times, dates and
             Action Research Deployment Team                 outcomes.                       methods of participation
          workshops for all schools and support services
          departments
             Online and interactive web site that contains
          files, presentations, templates, videos and other
          resources to support the accomplishment of the
          continuous improvement outcomes and quality
          levels
             Workshops, seminars and training
          opportunities for individuals, building
          leadership teams or entire staff will be
          available.
                                                       Action Plan- Continuous Improvement
                                                               Research/Rationale For                                             Person(s)      Resources
                                                                                                        Results                                                      Timeline
  Description of Proposed Action/Activity (What is               Activity (Explain how                                            Impacted       (Funding
                                                                                              (What will be the evidence                                         (When will the
        going to be done to address this goal?)               best practices and research                                       (Who will be     Source &        activity occur?)
                                                                                               of the impact on the goal)
                                                                  justify this activity)                                         involved?)         Cost)
g)     Create systems to provide internal support and         Once initial training has        The creation of the Quality     Accountability    District        g) Monthly
build capacity to sustain continuous improvement              occurred, it is critical that   Liaison network with             Office and       Baldrige Fund    Quality Liaison
efforts. The following initiatives will be conducted:         support processes be put        scheduled meetings and           Executive        *$40,000 for     Meetings
            Create a Quality Liaison network for all         into place to sustain           agendas.                         Council          Quality Liasn.
         schools and support services departments. Use        efforts. A                                                                        *25,000 for
         this network to distribute expertise directly to     “decentralization” of                                                             train the
         the school and/or department. This group will        expertise will occur to put                                                       trainer
         learn how to support their school and                the experts directly at the
         department in the accomplishment of the 4            schools and departments.
         quality levels and how to effectively use            This ensures continuation
         continuous improvement processes and tools.          of the continuous
            Increase the number of continuous                improvement initiative          The scheduling of “train the                                       07- 2006 Train
         improvement trainers in the CRCSD. Several           regardless of changes in        trainers” workshops                                                the Trainer
         teachers and administrators will be selected and     leadership.                                                                                        Wkshp
         trained as “Continuous Improvement Trainers.”
         These individuals will be certified to train other
         schools in the use of action research/PDSA and
         quality tools. They will also conduct
         workshops and training to directly support the
         accomplishment of the 4 quality levels.

h)    Create and deploy a “measurement instrument”            What gets measured gets         A final deployment               Accountability    District        h) 08- 2006
that can gauge the level of deployment of the CRCSD 4         done. Effective                 measurement instrument           Office and       Baldrige Fund
quality levels. This instrument will be standardized,         organizations monitor and       that is communicated and         Executive        $1,500
communicated and results collected to determine level         measure what is really          shared with all District staff   Council
of implementation                                             important.
            A balanced score card measure will be            Implementation data will        Create a balanced score card
          identified (3D) “Increase % of staff                be used to determine            measure (3D)
          implementing practices of the 4 Quality             progress made and will
          Levels.”                                            allow for in-process
            A self-assessment instrument will be             adjustments to be made to       The communication of the
          created and implemented to help employees           the action plan.                Deployment Instrument to
          determine their own level of deployment of the                                      staff
          4 quality levels

i)    Prepare Iowa Recognition for Performance                The IRPE process will be        A completed Tier 3               Superintendent   $5000 Board      i) 7-30-2006
Excellence (IRPE) Tier 3 application                          used to gain feedback on        application will be              and Cabinet      Budget
           Utilize feedback from the IRPE report to          our improvement efforts.        submitted to the IRPE
        drive district strategic planning
           Identify a champion for each opportunity
        for improvement
                                                       Action Plan- Continuous Improvement
                                                               Research/Rationale For                                         Person(s)      Resources
                                                                                                      Results                                                   Timeline
  Description of Proposed Action/Activity (What is               Activity (Explain how                                        Impacted       (Funding
                                                                                            (What will be the evidence                                      (When will the
        going to be done to address this goal?)               best practices and research                                   (Who will be     Source &       activity occur?)
                                                                                             of the impact on the goal)
                                                                  justify this activity)                                     involved?)          Cost)
k)    Evaluate stakeholder “buy-in” to the District           As the District sets and       Report to the board of        Accountability   $0              September 25th,
strategic direction.                                          communicates direction, it    education sharing a            Office                           2006
            Evaluate the September 1st, staff learning       is critical to determine      summary of the evaluation
         day activities (Certified staff and administrators   stakeholder perception of     of the September 1st, 2006
         feedback)                                            the change process.           Staff learning day
            Evaluate the September 1st, staff learning
         day activities Support Staff feedback
            Share evaluation feedback with
         stakeholders, administrators and the board of
         education.

l)    Continue District-wide Action Research                  In order to carry out the     A schedule of 4 workshops      All school’s     $45,000         Quarterly
Deployment Team workshops for certified staff and             Guiding Philosophy of         during the year. Utilization   Building         District        during 06-07
administrators. Focus on deeper understanding and             Continuous Improvement,       of the PDSA cycle for SIP      Leadership       Baldrige Fund   year
implementation of the Plan, Do, Study, Act cycle of           school teams need to          goals                          Teams
continuous improvement.                                       become proficient in the
           Evaluate each workshop to determine               PDSA cycle
        effectiveness


m)     Revise format for Support Services                     District support service      A plan for support service     Support          $10,000         Quarterly
Departments workshops. Create a new model of                  departments need access to    departments to learn more      Services         District        during 06-07
continuous improvement that specifically meets the            continuous improvement        about continuous               Departments      Baldrige Fund   year
needs of support services departments.                        processes and tools that      improvement
           Meet with support service department              are different than what the
         supervisors and conduct a “current state vs.         schools receive. A plan
         desired state” discussion. Use input to draft a      will be customized to the
         model for support services.                          needs of support services
           Create a model for support services               to align with district
         departments and seek input from cabinet.             continuous improvement
           Schedule 4 meetings and conduct                   efforts
         workshops for support services departments


n)  Continue Quality Liaison network. Expand                  To sustain our continuous     A Quality Liaison meeting      All schools      $50,000         Monthly
membership to include all schools.                            improvement efforts, a        schedule to include monthly                     District        meetings
         Schedule monthly meetings                           network of “specialists”      meetings                                        Baldrige Fund   during the 06-
                                                              will be maintained.                                                                           07 year
                                                      Action Plan- Continuous Improvement
                                                          Research/Rationale For                                        Person(s)        Resources
                                                                                                 Results                                                     Timeline
  Description of Proposed Action/Activity (What is         Activity (Explain how                                        Impacted         (Funding
                                                                                       (What will be the evidence                                        (When will the
        going to be done to address this goal?)          best practices and research                                  (Who will be       Source &        activity occur?)
                                                                                        of the impact on the goal)
                                                             justify this activity)                                    involved?)           Cost)
o)    Meet monthly with principals to continue           Principals have requested     A portion of each agenda      School            $0                Monthly
developing their skills and knowledge of continuous      more information about        will be devoted to            administrators                      meetings
improvement processes and tools.                         continuous improvement.       addressing continuous                                             during the 06-
           Seek monthly input from administrators       School leaders need to be     improvement issues                                                07 year
           Provide activities to deepen knowledge of    competent in their skill
        quality tools, Action Research and the 4         and ability to lead the
        Quality Levels                                   school’s continuous
                                                         improvement efforts

p.)   Roll-out the Continuous Improvement                Measurement of progress       Obtain baseline               All schools,      $100 District     April, 2007
Classroom Deployment Instrument to all schools           is essential. Progress will   measurements of 4 Quality     Quality           Baldrige Fund
          Obtain baseline data from all schools to      be measured by assessing      Level deployment              Liaisons
        form a “district average score”                  deployment of the 4
          Ensure 4 Quality Levels are being             Quality Levels. It is
        implemented                                      critical that all educators
          Develop 4 Quality Levels for specific         understand their role in
        groups (PE, Music, Media, etc.)                  continuous improvement



q.)   Develop stakeholder surveys for the following      In order to determine         The creation of survey        All staff,        $55,000           April, 2007
stakeholder groups (see Stakeholder Satisfaction         progress made on our core     instruments for all           parents,          District
Survey Action Plan for detail):                          value of customer             stakeholder groups            students and      Baldrige Fund
           Students                                     satisfaction, instruments                                   community
           Staff                                        need to be created to                                       members
           Parents                                      measure satisfaction
                                                         levels.

r.)   Continue to work on OFIs from the 2006 IRPE
feedback report.                                         The IRPE score gives us a     Submission of a Tier 2        Superintendent’    $5000 Board      June, 2007
           Utilize feedback from the IRPE report to     measure of progress in our    IRPE application              s cabinet         Budget
        drive district strategic planning                continuous improvement                                                        (includes
           Identify a champion for each opportunity     journey. Feedback reports                                                     feedback
        for improvement from the feedback report         help drive improvements                                                       report and site
                                                         as well.                                                                      visit)

								
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