Get documents about "Stadium Guide
Document Sample
2011
Stadium Guide
1
2011 LIVESTRONG Sporting Park Stadium Guide (A to Z)
ADA Guest information
See page 14
Address
The street address for LIVESTRONG Sporting Park is: One Sporting Way, Kansas City,
KS 66111.
Aisle Policy
So that your fellow Sporting Kansas City fans do not miss any of the action on the field,
LIVESTRONG Sporting Park staff may ask fans to wait at the top of the aisle until the
ball is out of play or until a break in the action out of common courtesy for all spectators.
Alcohol Policy
Staff members at LIVESTRONG Sporting Park strongly encourage all fans to exercise
responsible consumption of alcoholic beverages. Fans should be aware of the following
policies during Sporting Kansas City matches and all major events:
Any fan that shows signs of impairment and/or intoxication may not be allowed to
enter or may be removed from LIVESTRONG Sporting Park and subject to
arrest.
No alcoholic beverages can be brought inside the stadium. Any attempt to bring
alcohol inside the stadium or possession of an alcoholic beverage not purchased
from LIVESTRONG Sporting Park may result in ejection. No alcoholic beverages
served inside the stadium can be taken outside LIVESTRONG Sporting Park.
State of Kansas law prohibits the sale of alcoholic beverages to persons under
the age of 21 years of age. All fans should be prepared to show proper
identification if requested by the concessionaire staff member.
Concessionaire staff members reserve the right to deny services to fans that
show signs of impairment and/or intoxication.
Fans providing alcoholic beverages to persons less than 21 years of age may be
ejected from LIVESTRONG Sporting Park and subject to arrest.
Fans possessing alcohol that do not have proper identification when requested
by a concessionaire or security staff member may be ejected.
A maximum of two alcoholic beverages will be sold per person per transaction.
Alcohol sales in the general seating areas of LIVESTRONG Sporting Park will
end at the 80 minute mark for Sporting Kansas City games. Alcohol sale end
times will vary for other stadium events.
2
It is the responsibility of each guest to ensure that they have a safe means of
transportation when leaving the facility.
Stadium management reserves the right to change these policies and
procedures at any time without prior to notice to fans.
Animals
Guide, signal and service animals are allowed inside LIVESTRONG Sporting Park with
fans that need their assistance (live dogs only). No pets or other animals are permitted.
Automated Teller Machines (ATMs)
ATMs are located behind sections 117 and 122 on the main concourse level.
Baby Changing Stations
All men’s, women’s and family restrooms at LIVESTRONG Sporting Park are equipped
with baby changing stations.
Bag Inspection
In accordance with MLS Best Practices and Sporting Club security guidelines, bags
measuring 11” x 17” x 10” or smaller may be permitted after a thorough inspection by
stadium security staff. Fans that need to bring a diaper bag, when accompanied by a
baby or infant, may be subject to the same inspection procedures. Fans should be
prepared to open their bags for inspection and may be asked by security staff to shift
and possibly remove the contents. Bags larger than 11” x 17” x 10” may be denied entry
inside LIVESTRONG Sporting Park, and fans may be asked to return the bag to their
vehicle. There are no lockers outside of the stadium to store items nor can any items be
held by staff members. All items left unattended outside the stadium may be disposed of
by stadium staff.
Banners & Signs
Sporting Club fans are encouraged to show their support and may bring banners, flags
and signs provided the item falls within the following guidelines:
Flags or posters no greater in size than 3’ x 5’ as long as they do not cover any
stadium or event signage and do not contain commercial messages or offensive
material. The exception to this rule is the Members’ Club seating section where there
is no size limit.
Flags or posters on poles are only allowed in the Members’ Club seating section..
Item may not contain or display any profane, offensive, graphic or obscene language
and/or pictures as determined by LIVESTRONG Sporting Park.
Item may not be taped, glued or secured using an adhesive agent of any kind
The hanging of an item may not in any way damage the stadium walls, paint, railings,
glass or any other stadium property
Item may not contain commercial or political messages of any kind.
3
Items must be made of a paper or lightweight cloth-like material. Signs cannot utilize
wood, metal or similar types of materials for support.
Signage not permitted within LIVESTRONG Sporting Park may be disposed of by
stadium security unless the guest wishes to return it to their vehicle. The decision
regarding the admissibility and/or posting of any banner or sign is at the sole discretion
of LIVESTRONG Sporting Park and Sporting Club management.
Bicycle Parking
There are currently no bike rack locations outside LIVESTRONG Sporting Park for fans
that choose to ride a non-motorized bicycle.
Bottles & Cans
Fans may not be allowed to bring any type of bottle, can, thermos or beverage container
inside LIVESTRONG Sporting Park. Parents with small children may bring plastic
bottles of formula or milk inside of the stadium.
Box Office
Located along Sporting Way on the west side and near the northeast east gate
entrances, the LIVESTRONG Sporting Park box office windows will open three hours
prior to kick-off on Sporting KC game days. The west side box office will open four hours
for the June 9th Sporting KC home opener and June 14th CONCACAF Gold Cup as an
exception. Ticketmaster Will Call can be claimed here with a valid credit card and form of
State or Government photo identification. Tickets for other stadium events can also be
purchased here. Box office hours will vary for all stadium non-soccer events (ex:
concerts) and guests should visit www.LIVESTRONGsportingpark.com and click on
events for more information.
Monday – Friday: 10am to 6pm
Saturday: 10am to 1:00pm
Types of Payment Accepted – Cash, Visa, MasterCard, American Express and Discover
Credit Cards
Bus Stop
There is a metro stop that stops in front of LIVESTRONG Sporting Park on Village West
Parkway. You will need to take the 101 Minnesota/State Ave route and get off at the
stop labeled Village West. For further information please call 816-221-0660 or visit
www.kcata.org.
4
Cameras
Fans may bring personal, still-photo cameras to capture the special moments from their
visit to LIVESTRONG Sporting Park. However, video cameras and monos/tripods are
not permitted inside the stadium.
Catering
All food services at LIVESTRONG Sporting Park are handled by KC American
Sportservice. For more information on holding your special event at the stadium, email
Ashley Bechard; abechard@sportingkc.com. Any catering provided by companies other
than the stadium concessionaire is not permitted inside LIVESTRONG Sporting Park or
anywhere else on stadium property.
Cell Phones
Cell phones are welcome inside LIVESTRONG Sporting Park. Fans are reminded,
however, to make sure that their cell phone conversations are not disruptive to the
others seated around them.
Child Locator Wristbands
Sporting Club has child locator wristbands available at all Guest Relations locations. The
child’s ticket location or contact phone number can be written on the wristband in the
event a child gets separated from their party. The Guest Relations offices are located
along the main concourse (behind sections 101 & 132).
Children’s Ticket Policy
Children two years of age or younger are permitted inside LIVESTRONG Sporting Park
without a ticket provided they sit in a ticket holder’s lap, and so long as the child does not
obstruct the view of others nearby.
Chewing Tobacco
Fans are not permitted to use any type of chewing tobacco inside LIVESTRONG
Sporting Park during events. If chewing tobacco is discovered inside the stadium, ticket
holder must dispose of it immediately or face possible stadium ejection.
Compliments & Concerns
We value the compliments and concerns from all fans that come to LIVESTRONG
Sporting Park. Fans can express their comments in person at either of the two Guest
Relations offices, located on the main concourse (behind sections 101 & 132). Written
feedback can be sent through the LIVESTRONG Sporting Park website at:
www.LIVESTRONGsportingpark.com.
Designated Driver Program
5
Sporting Club, LIVESTRONG Sporting Park, Anheuser-Busch, TEAM Coalition and
Major League Soccer have teamed up to implement the “Good Sport” Designated Driver
Program. Fans 21 years of age or older with a valid driver’s license can sign up inside
the stadium at the main level Guest Relations offices and Club Level concierge
locations. Responsibility Has Its Rewards (RHIR) is TEAM Coalition’s national
sweepstakes celebrating all the fans who have pledged to be designated drivers
throughout the season. These fans have committed to the Budweiser Good Sport
program sponsored by MLS clubs, Anheuser-Busch and its wholesalers and
concessionaire companies. Simply by pledging to be Budweiser Good Sports –
designated drivers – MLS fans are eligible to be selected as their favorite club’s
Designated Driver for the Season. The Designated Drivers for the Season of the two
clubs that compete in MLS Cup 2011 may be rewarded with the RHIR sweepstakes
grand prize - airfare, hotel accommodations and two tickets to the game. From the
Designated Drivers for the Season representing MLS clubs not competing in MLS Cup
2011, TEAM may randomly draw a first prize winner. That winner may receive airfare,
hotel accommodations and two tickets to the 2012 MLS All-Star Game.
Ejection
Fans that refuse to follow the direction of LIVESTRONG Sporting Park staff or fail to
comply with the Sporting Club Code of Conduct may be subject to ejection without a
refund of their event ticket and may lose ticket privileges.
Elevators
Elevators are located near the public and club entrances at LIVESTRONG Sporting
Park. The location and availability of elevators are:
East Gate Entrance (Northeast corner) – Fans with disabilities for access to main
level concourse seating and patrons with baby strollers
Four Premium Entry Elevators (Northwest corner) – Field Club, Shield Club and
Suite Level ticket holders.
West Media Check-In Elevator – Working media only
Employment Opportunities
If you are interested in becoming part of the Sporting Club or LIVESTRONG Sporting
Park staff, information on open positions can be obtained at:
Sporting Kansas City – www.teamworkonline.com
Global Spectrum (Event Staff) – www.LIVESTRONGsportingpark.com or
www.teamworkonline.com
KC American Sportservices (Catering/Concessions) – www.teamworkonline.com
Entrance Gates
6
The club entrances open 120 minutes prior to Sporting Kansas City matches for club
and suite ticket holders’ access; all seating will open 90 minutes prior to kick-off.
Entrance time will vary per event:
Members’ Club Entrance – Northeast corner of the stadium for access into the
Members’ Club
Premium Entry for West Tower Clubs and Suite LevelTicket Holders – Northwest
corner of the stadium or the west tower entry on the plaza for access to the Field
Club, Shield Club, Executive Suites and Signature Suites. You can also enter via the
plaza
The three public entrances will open 90 to 120 minutes prior to kick-off for all ticket
holders; all seating will open 90 minutes prior to kick-off:
(Sprint Plaza Entrances) West Gate and Sprint Gate (120 minutes) – West side of
LIVESTRONG Sporting Park (general public may use either the north or south entry
gate)
East Gate Entrance (90 minutes) – Northeast corner of the stadium for access up to
the concourse (stairs)
Evacuation Plan
Being prepared in an emergency is one of the most important things to remember.
Familiarize yourself with the closest exit or emergency exit in your area. Families or
groups should pre-designate a meeting location outside the stadium in the event that
they become separated in an evacuation. If you have any questions about the nearest
exit locations, please ask one of our LIVESTRONG Sporting Park Guest Relations
Representatives for assistance. Always remember to remain calm and follow the
instructions of the staff and public address announcements. For everyone’s safety
please evacuate your area in an orderly manner.
Executive Lounge
Fans holding tickets for the Executive Suite Level have access to the Executive Suite
Lounge located on the west side of the stadium. Please enter LIVESTRONG Sporting
Park through the Premium Entry entrance doors for elevator access up to the first suite
level on the northwest corner of the stadium.
Family Restrooms
There are a total of four family restrooms that are intended only for the use of parents
with small children and fans with disabilities. All family restrooms are outfitted with baby
changing stations and are ADA compliant. The family restrooms are located on the main
concourse behind sections 101, 114, 121 and 133.
Field Club
7
Fans holding tickets for the Field Level sections F1 – F8 have access to the Field Club
located on the west side of the stadium on the first floor. Please enter LIVESTRONG
Sporting Park through the Premium Entry entrance doors for access down to the Field
Level Club, on the northwest corner of the stadium.
First Aid
LIVESTRONG Sporting Park has two First Aid locations that are available to assist fans
throughout the event. The First Aid offices are located on the concourse behind sections
101 and 121.
Food and Beverage Policy
Fans are not allowed to bring any food or beverage items inside LIVESTRONG Sporting
Park other than those served by KC American Sportservice, the official concessionaire
for the facility. We ask that fans either leave these items inside their vehicles or dispose
of them at the security checkpoint before entering the stadium. The only exceptions are
food and beverage items for infants two years of age or younger.
Gate Opening Times
The Members’ Club and all other Premium Entry gates open 120 minutes prior to
scheduled kick-off time for Members’ and Premium Club and Suite ticket holders. The
three public entrance gates open 90 to 120 minutes prior to scheduled kick-off time for
all ticket holders. Please see the “Entrance Gates” section of the Stadium Guide for
more information.
Guest Services Offices
Guest Services offices are ready to assist you and make your visit a memorable one.
The Guest Relations offices are located along the main concourse behind sections 101
and 132. Some of the services available at these two locations include: Stadium
Information, Lost & Found, Child Locator Wristbands, Designated Driver Program,
Stroller/Wheelchair check-in and guest comment forms.
Hotlines
If you require assistance during your visit to LIVESTRONG Sporting Park or wish to
report violations of the Code of Conduct, stadium staff can be reached at:
Text Message Hotline: Text “LSPHelp' to 80802 - with your Section, Row, Seat
number and description of the problem. (For emergencies dial 911)
Fans are encouraged to speak to the nearest stadium event staff or security
representative as well.
Laser Pointers
8
Laser pointers are considered a prohibited item at LIVESTRONG Sporting Park and are
subject to confiscation if brought inside the facility.
Lost and Found
During your visit to LIVESTRONG Sporting Park, you misplace an item or find something
that belongs to another fan, please visit one of the Guest Services offices. Claim forms
are available to report missing items. Fans inquiring about lost items should call stadium
management at (general stadium number). Items are held in storage for 30 days and
then are donated to a local charity. Sporting Club and LIVESTRONG Sporting Park
cannot be held responsible for lost or damaged items.
Lost Children and Guests
Children who are separated from their family or friends may be escorted by a stadium
staff member to the closest Guest Services office. All children are encouraged to stop by
a Guest Services office (behind sections 101 and 132) to get a Child Locator Wristband
when they first arrive.
Lost or Stolen Tickets
Lost or stolen tickets can be replaced only under certain conditions. Please contact the
LIVESTRONG Sporting Park Ticket Office for replacement guidelines.
Media Entrance and Check-In
Media Will Call will be located at the west side box office. All credentialed members of
the media must enter the stadium at the Media entrance of the west gate. Media check-
In is located on the west side of LIVESTRONG Sporting Park. The photo work room is
located in the southwest corner of the first level of the stadium.
Members’ Club
Fans holding tickets for the Members’ stand, sections M1 – M9 have access to the
Members’ Club located on the northeast corner of the stadium. Please enter
LIVESTRONG Sporting Park through the Members’ Club entrance doors on the
northeast corner of the stadium. Ticket holder for this section may enter 120 minutes
prior to kick-off and may be seated 90 minutes prior to kick-off.
Merchandise
Official Sporting Kansas City team merchandise is available at the stadium team stores
located on the concourse behind sections 114 and 131. In addition, there are
merchandise kiosks located on the concourse and in the event plaza of LIVESTRONG
Sporting Park.
Noise Making Devices
9
Musical instruments or any types of noise making devices not approved by Sporting
Kansas City are not permitted inside LIVESTRONG Sporting Park. This includes, but is
not limited to, items such as whistles, vuvuzelas, air horns, boom boxes and other
electronic sound devices.
Payphones
LIVESTRONG Sporting Park does not have any payphones available to fans. However,
fans can request the use of a phone at any of the two Guest Services locations if
needed, which are located on the concourse behind sections 101 and 132.
Playing Field – No Trespassing
Fans are reminded that attempting to enter or access the playing field without the proper
credential may be considered trespassing and is grounds for immediate ejection and
arrest.
Radios
Only personal radios with headphones are permitted inside LIVESTRONG Sporting
Park. So that all fans enjoy the action on the field, radios operated without headphones
are not allowed.
Recycling
Sporting Club and LIVESTRONG Sporting Park encourage all fans to recycle. The
recycling program at LIVESTRONG Sporting Park includes: recycling containers on the
Plaza, at security checkpoint locations and along the concourse and in the suites.
Please check the signage on the recycling containers to ensure you’re recycling the
proper items such as plastic, glass and aluminum. We hope all fans may follow
LIVESTRONG Sporting Park’s recycling initiatives during your event day experience!
Re-Entry
In accordance with MLS and Sporting Club security procedures, fans may not exit and
re-enter the stadium using the same ticket.
Restrooms
There are 32 public restrooms located throughout LIVESTRONG Sporting Park. All men,
women and family restrooms are ADA accessible and equipped with a baby changing
station. Please ask any staff member for directions to the closest restroom.
Scanners
Radio frequency scanning devices are prohibited in LIVESTRONG Sporting Park.
Security Procedures
10
In accordance with current MLS Best Practices for stadium security, all fans may be
subject to security inspection prior to entry inside LIVESTRONG Sporting Park, including
a physical pat down and inspection of all items brought inside the facility. Fans can
assist in this procedure by having bags open and ready for inspection. Fans that elect
not to consent to this security screening may be denied entry inside LIVESTRONG
Sporting Park. Due to this security procedure, fans are encouraged to enter the stadium
at least 45 minutes prior to kick-off.
Segways, Bikes and Tri-Bikes
For the safety of all guests at LIVESTRONG Sporting Park, Segways, Bike and Tri-Bikes
are not permitted inside the stadium.
Shield Club
Fans holding tickets for Club level sections 106 – 108 have access to the Shield Club
located on the west side of the stadium on the main level. Please enter LIVESTRONG
Sporting Park through the Premium Entry or the west tower entry on the plaza for access
up to the Shield Club, on the northwest corner of the stadium.
Signature Lounge
Fans holding tickets for the Signature Suite Level have access to the Signature Lounge
located on the west side of the stadium. Please enter LIVESTRONG Sporting Park
through the Premium Entry or the west tower entry on the plaza for elevator access up to
the Signature Level on the northwest corner of the stadium.
Skateboarding/Rollerblading
Fans should be aware that skateboarding and rollerblading are not permitted within
LIVESTRONG Sporting Park and the Event Plaza area. “Roller shoes,” which are
athletic shoes with retractable wheels, are also not allowed.
Smoking
Per stadium policies, LIVESTRONG Sporting Park is a non-smoking and tobacco free
facility. There are no designated smoking locations inside the stadium. Fans that do not
comply with the smoking policy inside the stadium may be subject to ejection.
Solicitation/Literature
Fans should be aware that distribution of banners, booklets, business cards, circulars,
commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters,
stickers or any other written, printed and/or painted materials is prohibited at
LIVESTRONG Sporting Park.
Strollers
11
LIVESTRONG Sporting Park welcomes fans with strollers. However, strollers are
prohibited from all stadium seating sections and concourse areas. All strollers must be
checked in at the nearest Guest Relations office during the game, located behind
sections 101 and 132 on the concourse.
Suites
There are 37 suites at LIVESTRONG Sporting Park. The design, build-out and
furnishings inside the suites match the overall architectural characteristics of the
stadium. Suites are located on the west side of the stadium. For more information on
suites at LIVESTRONG Sporting Park, please call 913-387-3448.
Tickets
Tickets for LIVESTRONG Sporting Park events may be purchased in the following ways:
Ticketmaster outlets, The Ticketmaster Phone Center (800-745-3000) and
www.ticketmaster.com.
The “Ticket” section on www.LIVESTRONGsportingpark.com (All Stadium
Events) and www.sportingkc.com (Sporting Kansas City games)
LIVESTRONG Sporting Park Box Office. Check
www.LIVESTRONGsportingpark.com for stadium box office hours.
Types of Payment Accepted – Cash, Visa, MasterCard, American Express and Discover
Credit Cards
Ticket Re-sale/Scalping
The resale of event tickets, regardless of price, is prohibited at LIVESTRONG Sporting
Park. Fans that purchase tickets from someone other than Sporting Club, LIVESTRONG
Sporting Park Box Office or Ticketmaster do so at their own risk. Tickets from an
unapproved broker could be counterfeit. Sporting Club and LIVESTRONG Sporting Park
are not responsible for and may not provide a replacement or refund of any kinds for
invalid tickets purchased through a secondary ticket provider.
Tours
From March to November, the public is invited to come and experience the stadium and
all it has to offer on one of our guided tours. Explore the locker rooms and exclusive
premium areas, and learn about the intricacies of Sporting Kansas City’s new home.
Walk up tours:
o Thursday, Friday Saturday
o 11 a.m. and 1 p.m.
o $7 for adults, $5 for kids
o Note: walk up tours will not be available on the following dates: Saturday,
August 13
12
Group tours:
o Available by appointment. Groups of 10 or more are $5 per person and
should be scheduled in advance by emailing
acunningham@sportingkc.com.
*All areas are subject to availability depending on the activities occurring at the stadium
during tour times.
Umbrellas
Umbrellas are not needed or permitted inside LIVESTRONG Sporting Park. Please
leave them inside your vehicles prior to entering the stadium.
Weapons
Fans are not permitted to bring firearms or any other weapons LIVESTRONG Sporting
Park. Law enforcement officials attending the event are permitted to bring a firearm
inside the stadium if he/she is designated by their department and is in compliance with
Kansas officer standards and training board requirements.
Will Call
The will call windows are located at the box office on the west side of the stadium along
Sporting Way. The west box office is open three hours prior to kick-off and closes at
halftime/intermission. Will Call tickets can be claimed only by the person whose name
appears on the will call ticket envelope. State or government photo identification is
required along with credit card verification. The west side box office will open four hours
for the June 9th Sporting KC home opener and June 14th CONCACAF Gold Cup as an
exception.
13
ADA Guest Information
ADA Parking
ADA Parking for all LIVESTRONG Sporting Park events is located in the Nebraska
Furniture Mart parking lot. Vehicles must have a valid event hangtag along with a
personal disabled parking hangtag to enter disabled parking areas.
ADA Seating
ADA seating is located on all levels at LIVESTRONG Sporting Park. All levels can be
accessed by the elevators, ramps and walkways located near the stadium entrance
locations.
ADA Restrooms
There are 32 public restrooms located throughout LIVESTRONG Sporting Park. All
men’s, women’s and family restrooms are ADA accessible and equipped with a baby-
changing station. Please ask any staff member for directions to the closest restroom.
Headphones
Eight hearing impaired headphone sets are located at Guest Services, which can be
found along the main concourse at sections 101 and 132.
14
LIVESTRONG Sporting Park Code of Conduct
LIVESTRONG Sporting Park is committed to creating a safe, comfortable and enjoyable
experience for all fans, both inside LIVESTRONG Sporting Park and throughout our
parking areas. The Code of Conduct was developed for all fans attending stadium
events to enjoy the experience in a responsible fashion. All ticket holders are
responsible for their conduct as well as the conduct of their guests and/or persons
occupying their season seats. Stadium and parking staff will promptly intervene to
support an environment where ticket holders, their guests and other fans can enjoy the
game free of behavior prohibited in our Code of Conduct. Ticket holders and others who
violate these provisions will face ejection from the stadium and/or parking areas, along
with possible arrest and potential revocation of season ticket privileges without refund.
When attending a LIVESTRONG Sporting Park event, all fans should be aware of and
comply with the following guidelines:
Fans must wear shirts and shoes at all times
Fans are expected to sit in their ticketed seat location and produce their game
ticket when asked by stadium or security staff.
Fans wearing clothing deemed obscene or indecent will not be allowed entry
inside or will be subject to ejection from LIVESTRONG Sporting Park.
LIVESTRONG Sporting Park is a non-smoking and tobacco free facility. There
are no designated smoking locations. Fans that do not comply with the smoking
policy are subject to ejection.
Foul or abusive language and obscene gestures will not be tolerated.
Behavior that is unruly, disruptive or illegal in nature will not be tolerated,
including verbal or physical harassment.
Intoxication or signs of impairment related to any type of illegal drug or excessive
alcohol consumption will not be tolerated.
Excessive standing in seating areas which blocks the view of other ticket holders
will not be tolerated.
Interference with the progress of the event or failure to follow instructions from
LIVESTRONG Sporting Park parking lot, stadium or security staff will not be
tolerated.
Guest Assistance Hotlines
If you require assistance during game day or wish to report a Code of
Conduct violation, stadium staff can be reached at:
Game Day Text message Hotline
Text “LSPHelp' to 80802 - with your Section, Row, Seat number and
description of the problem. (For emergencies dial 911)
15
Sporting Club and MLS Fan Code of Conduct
Sporting Club and Major League Soccer are committed to creating a safe, comfortable
and enjoyable soccer experience for all guests in and around LIVESTRONG Sporting
Park. MLS fans have a right to expect an environment where:
Fans are encouraged to cheer, sing, and otherwise support their team while
remaining respectful and courteous to their fellow patrons, referees, and opposing
team fans and players.
Fans enjoy the soccer experience free from fighting, thrown objects*, attempts to
enter the playing field, political or inciting messages, and disorderly behavior,
including foul, sexist, racist, obscene or abusive language or gestures.
Fans comply with requests from stadium staff regarding stadium policies and
emergency response procedures.
Fans promptly and carefully return the ball to a stadium staff member or the ball kid
on the sidelines in the event that a soccer ball enters the stands.
Alcoholic beverages are consumed in a responsible manner and only by those of
legal age.
Fans conduct themselves in a lawful manner to avoid incidents in the stadium and in
the parking lots.
*NOTE: The use of streamers and confetti as an expression of fan enthusiasm is not prohibited,
but will be kept under review. Streamers are not to be used to impact the competition and/or
thrown at or toward a player, referee or stadium staff member.
FAILURE TO ABIDE BY THIS CODE OF CONDUCT IS SUBJECT TO SANCTIONS,
INCLUDING EJECTION, BANISHMENT AND ARREST.
MLS and Sporting Club thank you for adhering to the provisions of this Code of Conduct and for
making this event special and memorable to you and your fellow patrons.
16
Sporting Club and MLS Pledge To Fans
Major League Soccer values the support of every one of its fans. MLS pledges to protect a fan’s
right to:
Watch the game in a safe, clean and healthy environment.
Be treated in a courteous, consistent and professional manner.
Be treated with dignity and respect by other spectators attending the game and those
organizing the event.
Support his or her team, provided that the support is in good taste and neither adversely
impacts the event experience of fellow spectators nor negatively impacts the game.
Expect displays of good sportsmanship.
Expect timely and accurate information related to the game.
LIVESTRONG Sporting Park Prohibited Items List
Fans are reminded that the following items are not permitted inside LIVESTRONG
Sporting Park. There are no lockers available outside of the stadium to secure items not
allowed inside nor can items be held by security, stadium or Sporting Club staff
members. Policies related to non-soccer events such as trade/consumer shows,
concerts and other sporting events vary. Please check the events section for more
information about individual events at www.LIVESTRONGsportingpark.com.
For safety reasons, the following items are PROHIBITED within LIVESTRONG Sporting
Park:
Aerosol cans and air horns.
Bags including large purses and backpacks larger than 11” high x 17” long x 10” wide
with the exception of diaper bags. All items are subject to search.
Balloons, beach balls and Frisbees.
Boom boxes or other electronic noisemakers.
Food and beverage other than that served by KC American Sportservice, the official
concessionaire.
Dead or live animals, with the exception of service animals (dogs only).
Fireworks and flares.
Flammable liquids.
Illegal drugs.
Laser pens and pointers.
Pamphlets, handouts, advertisements, etc., not previously approved by LIVESTRONG
Sporting Park management.
Plastic, metal or glass cups, thermos bottles, and cans or containers of any kind, with
the exception of baby bottles.
Poles and/or rods– except in the members club seating section.
Portable heaters
17
Smoke bombs, with the exception being any smoke bomb permitted by the Fire Marshal
of Wyandotte County and approved in advance by LIVESTRONG Sporting Park
management.
Tobacco products of any type.
Umbrellas.
Video cameras.
Vuvuzelas.
Weapons of any type.
Whistles.
Any other item deemed to be inappropriate or dangerous by LIVESTRONG Sporting
Park management.
The following items are ALLOWED into LIVESTRONG Sporting Park:
.
Flags or posters no greater in size than 3’ x 5’ as long as they do not cover any stadium
or event signage and do not contain commercial messages or offensive material. The
exception to this rule is the Members’ Club seating section where there is no size limit.
Flags or posters on poles are only allowed in the Members’ Club seating section.
Binoculars and binocular cases.
Breast pump and supplies and plastic baby bottles.
Diaper bags, subject to search.
Electrical items such as small radios, small TV monitors, cell phones, etc. Guest may be
required to turn on the equipment to verify it is what it appears to be.
Fanny packs, unattached from the guest’s body.
Insulin and other diabetic or medical supplies.
Seat cushions that are lightweight foam with a sealed plastic cover
Still cameras and camera cases.
18
