Aila and the Capacity for Community by wuyunyi


									                                                                                                               SUMMER 2009

Aila and the Capacity for Community
by David Stevenson

   n late May, cyclone Aila stormed ashore        greeted by an enthusiastic welcoming party. The villagers stood on the embankments,
   with its coastal surge and flooding            waving, weeping, and embracing.
   destroying hundreds of thousands of
   homes and displacing more than 5 mil-          “We were treated like friends…companions…true well-
lion people throughout Bangladesh and             wishers who would not distribute token relief and
West Bengal in India.                             disappear, but guide the people in how to cope,”
                                                  said Jyotirmoy Chakraborti, Water For People–India field
Aila hit 133 villages particularly hard           program coordinator. The villagers expressed gratitude
where Water For People operates in West           for Water For People’s initiative in promoting water
Bengal. And in the 44 worst affected vil-         committees and training local youth as Jalabandhus, highly
lages—villages where Water For People             trained mechanics who repair/maintain water sources.
has worked the longest and invested the
most—damage was severe.                           Water For People–trained Jalabandhus assisted
                                                  in disinfecting 295 water sources, 47 of which
Latrine coverage was decimated in the             were Water For People’s.
area, which otherwise would have met              (continued on page 3)
Water For People’s goal in its 2007–2011
strategic plan in the latter part of 2009.
The storm destroyed almost all of the
government-installed latrines, and badly
damaged 300 toilets supported by Water
For People.

Water For People builds on community
Water for People–India has been building
water-related partnerships and community
for more than 13 years. Using these well-
established connections, the staff quickly
organized water purification and rehydration
kits. With four feet of water still standing in
the villages, Water For People program and
school coordinators met with partners and
local government representatives.

When the water receded and Water For
People staff entered the villages, they were

O B S E R V AT I O N S : The Question Why ................................................... 2
VOICES FR O M TH E FI ELD: Sanitation From a Community Perspective ........ 5
PHIL ANTH R O PY: A Strategic Focus in Corporate Social Responsibility ................ 6
N E W S : Fundraising, Board, Events, Program and Conferences .............................12
                                                                      CONNECTIONS 1

                             The Question Why
                              By Ned Breslin, CEO
                                                                                                          VOLUME 2 NUMBER 2

                                                                                                          Our Mission: Water For People helps peo-
                                                                                                          ple in developing countries improve their

                                     eople often ask what I like most about Water For People. There       quality of life by supporting the develop-
                                     are many possible answers but what inspires me the most is when      ment of locally sustainable drinking water
                                     we challenge a sector norm (because that norm is not leading to      resources, sanitation facilities, and health
                              lasting solutions for communities), apply something new and watch as        and hygiene education programs.
it takes off. That is where real change will occur—not in simply banging in boreholes and latrines
but rather by being willing to ask hard questions, experiment with alternatives when we learn that        Our Vision is a world where       all people
standard practice is not effective and apply these lessons at scale so that more people are helped.       have access to safe drinking      water and
                                                                                                          adequate sanitation; a world       where no
The recent cyclone in West Bengal, India, demonstrated how new ways of thinking have helped               one suffers or dies from a        water- or
communities partially recover from the devastation that left 5 million people destitute. Water For        sanitation-related disease.
People began experimenting with private-sector maintenance teams because standard sector prac-
tice—which requires all communities to be trained to operate and maintain their water systems—is
rightly being questioned.                                                                                 EDITORS: Eileen Lambert, Peter Mason

                                                                                                          DESIGN: Michael Di Biase, Kristin Sturges
Water projects are broken all over the world, and we must ask the hard question: Why? Part of the
answer is that creating sustainable community water committees is not easy. Over time, trained com-       PHOTOGRAPHY: Abraham Aruquipa, CEDES,
mittee members leave the group, at which point there is often extremely poor follow-up and retraining     Michael Di Biase, Mark Duey, Eileen Lambert,
of new committee members. Maintaining a stable committee is complicated because volunteers may            Peter Mason, Tim Ryan, Wende Valentine
need to leave to earn money for their family. Also, committees can be sources of conflict because
when systems fail, the committee members get blamed.                                                      WRITERS: Ruth Bremer, Ned Breslin, Kate
                                                                                                          Fogelberg, Eileen Lambert, Peter Mason,
Communities must have management options, including one that allows them to simply pay a private          Katja Neubauer, David Stevenson
entrepreneur to keep their systems running. The sector must stop dictating the terms of community
management and offer choices, just as we do with water technologies and sanitation systems.               Water For People is a 501(c)(3) nonprofit
                                                                                                          organization, ID #84-1166148. We main-
Water For People–India did just that. Private mechanical operators (Jalabandhus) have been keeping        tain charitable registration status with
water points running for years and communities have been paying for their services. Then after the        states and cities as necessary. Gifts are tax-
cyclone hit in May, they continued their work and became the heroes of the recovery.                      deductible to the extent allowable by law.

They mobilized after the water systems were destroyed and had all but three systems historically sup-     Water For People–Canada is a registered
ported by Water For People operational within a week (the three not operational are still under water).   charitable organization with Revenue
                                                                                                          Canada and donations are tax-deductible.
The Jalabandhus did not stop at “our” water points, but have supported the rehabilitation of water
supplies for an additional 65,000 people. And this shows, amidst the horror of post-cyclone West
Bengal, how important it is to question the norms of “standard practice.”                                                   6666 W. Quincy Avenue
                                                                                                                            Denver, CO 80235
This private-sector model will now rightly gain momentum as it has delivered at a time of extreme                           Phone: 720.488.4590
hardship. I cannot imagine many communities who struggle with water committees returning to that                            Fax: 303.734.3499
structure—the Jalabandhus just proved that they can and will do the job that can lead to long-lasting             
sustainability. That is success.                                                                                  

Best regards,                                                                                                               Water For People-Canada
                                                                                                                            255 Consumers Road,
                                                                                                                            Suite 300 Toronto, ON
                                                                                                                            M2J 5B6
                                                                                                                            Phone: 416.499.4042
Edward “Ned” Breslin                                                                                                        Fax: 416.499.4687
CEO, Water For People

                                                                                                              COVER STORY
(continued from page 1)
They pumped out 15 ponds that had filled         The capacity for community                        on high land, they had platforms and shade,
with seawater, and constructed eight rainwater   One of the key lessons Water For People           we used the best materials, and they were
harvesting structures and seven community        learned from Aila was to continue to do what      regularly maintained.”
toilets to serve displaced families.             it does best: promote systems and structures
                                                 that give the community the strength to deal      And Rajashi Mukherjee, Water For People–
Requests for collaborative efforts               with the worst.                                   India country coordinator, summed it up by
Save the Children, West Bengal, requested                                                          saying, “I believe our commitment to guide
help in disinfecting 30-40 affected water        While other communities struggled to mobilize     and support the building of capacity through
sources in Sandeshkali I and II Blocks in        help after the cyclone and suffered outbreaks     community is what we do best. It’s what
South Parganas District. After conduct-          of diarrhea, the Water For People water com-      helped give these villages the strength to
ing an initial survey, Water For People          mittees swung into action. The Jalabandhus        begin rebuilding so quickly. And no matter
staff helped draw up an action plan that         acted rapidly to get their water sources          what happens in the future, they will have
included organizing a team of mechanics to       functional first. The neighboring local govern-   that strength to rely on.” n
do the work.                                     ments recognized the work and commissioned
                                                 the Jalabandhus to assess and repair water        To read more Aila updates go to:
GOAL Ireland plans to support establishing       sources in other locations.             
21 new water sources in the Aila affected
regions, 16 of them to be installed in           When asked why their water sources had
villages where Water For People oper-            fared better than others, villagers where         On the cover: A man sits amongst the ruins of
ates. Primarily, Water For People’s support      Water For People has worked were clear,           his village, days after cyclone Aila raged through
will involve designing the action plans,         “Our committees are our strength. We are          West Bengal, India. Below: Though low-tech, this
providing technical guidance and partner         used to working together to maintain our          rain catchment system stands as a testament
monitoring. Water For People will also pro-      water source. We had skilled personnel who        to the resiliency and ingenuity of the people of
vide technical support and repair of water       knew what needed to be done. We also              West Bengal.
sources in the nearby Mousumi Block.             chose our tubewell sites well—they were all

                                                                                                                  CONNECTIONS 3
Sometimes the thing that “works” is really
the thing that doesn’t.
By Peter Mason, Director of Marketing and Communications

A        coach once drilled into me the following about failures and
         excuses: we all have them and they all stink. However, to-
         day I have to say that I think he was only partially correct
(my apologies, Coach Mondale). I agree we all have failures, but they
don’t all stink—many times our failures are the things that “work.”

Too often failures are ignored or just chalked up to “the way it is.”
But our failures have to be acknowledged, tracked, diagnosed, decon-
structed and disseminated.

Theoreticians, academics and consultants can write all the articles,
theses and buzzwords they like about learning (which is what this is
really about). However, for me, I’ll take the practical advice of Educator
and Learning Scientist, Dr. Derek Cabrera, who has written extensively
on how people and organizations learn at the most fundamental lev-           Rwanda 2009: While some infrastructure (such as the roads) are well sup-
el. In his model, people use four modes of thought to create an un-          ported, water supply points are not.
derstanding of the world, an idea or a well dug into the mud in West
Bengal, India. Cabrera breaks out thinking into four parts.                  maintain it over time? This concept of “give versus purchase” dem-
                                                                             onstrates how cause-effect relationships are important to develop-
Making Distinctions                                                          ment work in general.
How do you create the difference in your mind’s eye between two
concepts: earth and the sky, or book and the table? Simple? What’s           Gaining Perspective
the difference between: an unplanned community and a slum? Short-            How many different ways (or angles) are there to look at an idea, wa-
term and long-term success in the sanitation crisis? Beyond the se-          ter point, latrine or even an organization? Being able to take multi-
mantics is a rich world of meaning making.                                   ple perspectives, says Cabrera, is the sign of higher order thinking. A
                                                                             water pump, for example, can be seen from the perspectives of: do-
Systems: Part-Whole Thinking                                                 nor, beneficiary, NGO, CBO, government, community, school, child,
Systems thinking is big in the world these days, but understand-             parent, visitor, teacher, multi-lateral funding organization, etc. The
ing a system and the forces at work between a community and its              changing perspective defines a far more robust picture.
water board or the local government and the private contractors is
still a challenge. Cabrera defines understanding the system as under-        So when projects fail or goals aren’t met, success is still close by. No
standing the parts and the wholes. The community, the government,            longer can development organizations simply say, “We’ve learned NOT
the private sector, and community-based organizations are parts in           to do that thing.” That only leads to straight-jacketing the ideation
Water For People’s model of implementation. However, each of those           process. Monitoring, asking the hard questions, evaluating and most
“parts” is also a system by itself—the private sector has mechanics,         importantly thinking critically creates future solutions that will work.
suppliers, distributors, resellers, retailers, etc. Understanding those
systems helps diagnose the problems.                                         Because, at the end of the day my football coach was right—we’ve
                                                                             all got failures. However, the trick now is to think critically and make
Understanding Relationships                                                  them work. n
What is the relational tissue between two concepts? In Water For
People’s world, what is the causal connection between giving people          For more What Works Columns and more information on the four parts of think-
something for free (a slab for a latrine, for example) and how they          ing go to:

                                                                                                   FROM THE

Sanitation From a Community Perspective
By Kate Fogelberg, Regional Manager–South America

       urprisingly, the most challenging          each region to determine their current sani-    often made of higher-quality material than
       aspect of my job as regional manager       tation practices and needs. Their findings      the person’s home, so this nice building
       of South America for Water For People      were quite surprising.                          was frequently used for storage—serving
is what would seem to be the easiest, con-                                                        as a high-value storage facility, keeping
vincing people that they can benefit from         Most rural Bolivians simply do not value        potatoes, chickens, or any other commod-
investing in and using toilets.                   improved sanitation compared to their other     ity safe.
                                                  needs. People are most concerned about
We saw this challenge and responded by            where the next dollar is coming from            Additionally, the catch-22 of a toilet con-
selecting Bolivia as the host country for the     and therefore want to invest in income-         structed as “a little house” has resulted in
restructured John H. Ware, Jr. International      generating activities.                          some people not using it because homes are
Water and Sanitation Fellowship Program in                                                        considered sacred, and thus not appropriate
2008. The fellowship is designed to improve       One interesting exercise we completed with      for defecation.
access to safe drinking water and sanitation in   the fellows had children and adults draw
developing countries through technical train-     their homes and schools, and select the         Findings such as these contributed to giv-
ing, mentoring, and capacity building of inter-   places they liked best and least. School        ing our fellows an up-to-date, deep under-
national water and sanitation professionals.      children nearly always selected the toilet      standing of the sanitation situation from a
                                                  as their least favorite place, as most school   human perspective in their area. And now
Rather than bringing fellows to the United        toilets lack operation and maintenance, are     they are revising and implementing new
States, the program now brings people             frequently dirty, and can be scary for kids     latrine strategies based on the results of the
together in their home countries to learn         too small to use them.                          community perspectives.
how they can be effective sanitation leaders
in their own communities.                         When adult interviewees were asked to draw      Water For People now focuses on how to make
                                                  their household compound, the vast major-       sanitation a productive or income-generating
The 35 fellows, who include Water For             ity did not include toilets as part of the      activity that people are really interested in.
People–Bolivia staff, nongovernmental             household drawings. We believe this was         For example, families with an “ecological
organization (NGO) partners, and local gov-       due to adults often relieving themselves        sanitation” (eco-san) latrine—a specific type
ernment representatives first agreed that         outdoors and not valuing household toilets.     of toilet that creates compost out of feces
the top priority for developing specialized                                                       and fertilizer out of urine—can potentially
programs was to do initial research and           Toilet structures that were “donated” or        either sell their fertilizer or use it to produce
interviews with the community members in          “cofinanced” by outside institutions were       higher-quality produce themselves.

                                                                                                  With this learning through the Ware
                                                                                                  Fellowship Program, Water For People is
                                                                                                  taking advantage of understanding people’s
                                                                                                  perceptions to ensure we are providing the
                                                                                                  most environmentally, culturally, and eco-
                                                                                                  nomically appropriate sanitation solutions
                                                                                                  available, while building the sanitation
                                                                                                  professionals’ capacity in the local area. n

                                                                                                  To read Kate Fogelberg’s complete address at
                                                                                                  the ACE Water For People luncheon and to see
                                                                                                  interviews with the Ware Fellows discussing
                                                                                                  their findings, go to:

                                                                                                                CONNECTIONS 5
    n the not-too-distant past, corporate philanthropy consisted mainly of financial dona-      People since 2004, the Nalco Foundation
    tions, often to a number of disparate causes. But in recent years, as companies have        this year is providing a $100,000 grant that
    embraced the concept of corporate social responsibility (CSR), their philanthropic ef-      will support Water For People’s school-based
forts have become more strategic and focused.                                                   water, sanitation, and hygiene promotion
                                                                                                program in India.
CSR refers to a voluntary approach that a business enterprise takes to integrate social,
ethical, and environmental concerns together with the usual measures of revenue, profit,        Nalco is also sponsoring an employee to
and legal obligation. What exactly does CSR look like? That depends on many factors,            participate in Water For People’s World
including the nature and size of the corporation. Some companies may practice good              Water Corps® program. A company-wide
corporate citizenship without a clearly defined plan, while others may have a very specific     fundraiser will provide for the participant’s
program in place.                                                                               travel expenses, with the company matching
                                                                                                employees’ donations. “The fundraising
Although the benefits are difficult to quantify, implementing CSR practices can provide         effort is about communicating to our
many potential advantages to a company. From a human resources perspective, having              employee base,” said Chief Marketing Officer
a comprehensive CSR program can help to improve the perception of a company among               Mary Kay Kaufmann. “It’s about raising
its staff, especially when employees have a chance to personally participate through            awareness along with the travel funds.
fundraising or volunteering.                                                                    Hopefully the program will grow from there.”

Philanthropic efforts can provide business opportunities, improve market positioning, man-
age risk, and enhance a company’s reputation and image. CSR can play a role in building
customer loyalty based on distinctive ethical values. A 2004 Cone Corporate Citizenship
study found that 86% of Americans want companies to talk about their philanthropic ef-

By Ruth Bremer, Water For People volunteer

forts, and 74% of Americans believe a company’s commitment to a social issue is significant
when considering which products and services to recommend to other people.

A growing number of corporations are going far beyond financial support and are strategically
partnering and collaborating with nonprofit organizations, governments, and local
enterprises. ITT Corporation is one example. The mission of ITT Watermark, the company’s
philanthropy platform, is to make a sustainable mark in the world by providing safe water
to children and families in need. ITT’s strategic partnership with Water For People and China
Women’s Development Foundation helps to bring sustainable safe water, sanitation, and
hygiene education to schools in water-stressed regions of the developing world.

As a company, ITT is working to develop affordable, portable water treatment systems,
designed specifically for poor communities that face contaminated water supplies. Through       As an industrial water treatment and pro-
ITT Watermark, the company has established an internal Emergency response committee and         cess improvement company, Nalco is well
has developed a partnership with Mercy Corps focusing on relief and recovery efforts.           positioned to introduce Water For People
                                                                                                to others in the industrial water sector. In
“At ITT, we are committed to the wise and sustainable development and utilization of the        addition, the company has shared internal
world’s resources. Over the last 30 years we have advocated internally and externally the       resources, such as providing assistance for
importance of doing the right thing. We have proven to ourselves and others that doing          internal audit procedure development. “Be-
so is also the financially right way to go. We know that our values directing our actions       ing a good corporate citizen means a com-
are appreciated by our customers, employees and shareholders,” says ITT’s Bjorn von Euler,      mitment not only to economic, business,
director of corporate philanthropy.                                                             environmental, and safety issues, but also a
                                                                                                larger social responsibility,” Kaufmann said.
A partnership between Nalco Company and Water For People also demonstrates how corporate        “This partnership is our opportunity to make
philanthropy can extend beyond a donor-recipient relationship. A supporter of Water For         a bigger difference.” n

Empowering PTAs in Honduras
      arents of elementary school students      Allan Torres, country coordinator of Water       project to repair the roof of the school on
      in Honduras are learning the basics       For People–Honduras. “It actually would be       our own because it has too many leaks when
      of financial management and project       easier for us to just buy all of the materials   it rains.”
administration, thanks to support from          and contract a mason and just send him out
Water For People through the School Water,      to the community. A significant amount of        Water For People is implementing SWASH+
Sanitation, and Hygiene Plus Community          effort is required to train the parents, many    in Central America with partner organiza-
Impact (SWASH+) program.                        of whom have never even had a personal           tions CARE and Catholic Relief Services
                                                bank account, but we think in the end this       through the Millennium Water Alliance. The
Restroom facilities and hand-washing            is an effective strategy to build local capac-   program, which is partially funded by the
stations are being constructed through          ity and improve sustainability. The parents      Global Water Challenge, targets 144 schools
a unique strategy adopted by Water For          feel like the true owners of the projects and    in El Salvador, Guatemala, Honduras, and
People. Parent-teacher associations (PTAs)      are more likely to provide proper operation      Nicaragua for improvements in access to
in the rural communities selected for           and maintenance after construction has           sustainable safe water and improved sani-
the program are trained to choose and           been completed.”                                 tation facilities, and in hygiene behaviors
contract skilled labor, price and purchase                                                       in students. Other key program sponsors are
construction materials, and supervise and       The parents agree. “I feel well prepared now     ITT and UNICEF. n
support construction, all under the guidance    to be able to implement another project,”
of Water For People and its local partners.     said Sara Gonzalez, president of the PTA in
PTAs receive funds for the project from Water   Potrerillos, San Antonio de Cortes. “Seven       Below left: Sergio Reyes (left), engineer with Water
For People and municipal governments in         PTA members in our community received            For People, supporting the President of the PTA in
their newly opened bank accounts.               training on how to manage funds and we           Planes de Italia, Arnold Hernández (middle), and
                                                learned a lot. The students have functioning     the PTA’s contractor with a supervisory visit. Below
This strategy does not make things sim-         restrooms and a hand-washing station,            right: Students in Santa Rosita, San Antonio de
pler. “It’s like two projects in one,” said     and now we are considering doing a small         Cortes, showing off their new hand washing station.

                                                                                                                CONNECTIONS 7

DENVER, CO 80235
Program Progress to Goal                                                                                By Katja Neubauer, Program Coordinator

T      he recent global economic downturn
       has deeply impacted many people and
       institutions around the world, espe-
cially in developing nations. Despite this re-
                                                    Honduras to a devastating cyclone in India. Despite these challenges and others, Water For
                                                    People continued to bring safe water, sanitation and hygiene education to communities and
                                                    schools in its 10 country programs.

ality, Water For People is making incredible        Water For People–Guatemala is working in 18 communities and 32 schools in six municipalities
progress toward the goals established in the        in the Department of Quiché. Communities are working with local partners and staff to receive
2007–2011 strategic plan to help those in           water, sanitation and hygiene education interventions dependent on their needs. The SWASH+
need. Those targets include: supporting 1,000       program (School Water, Sanitation, and Hygiene Education plus Community Impact) is bringing
people a day with improved water supply and         water, sanitation and hygiene education to primary school students, while impacting community
sanitation, growing from five to 10 opera-          health as students bring hygiene habits into their households.
tional country programs, maintaining institu-
tional excellence by allocating at least 85%        Water For People–Guatemala is also working to shape the local water and sanitation sectors. Its suc-
of expenses to country programs, and devel-         cessful hygiene education model and SWASH+ program are gaining attention and being replicated
oping the financial resources to support this       by several municipalities and other governmental organizations. Water For People–Guatemala is ac-
growth by securing annual revenues of $12           tively participating in the planning commission for the Department of Quiché’s water and sanitation
million a year by 2011.                             plan and is a leading member of RASGUA, the Guatemalan Water and Sanitation Sector Network.

Amazingly, in the current economic climate,
Water For People has shown steady progress           “...OUR UNIQUE MODEL HAS...PUT US IN POSITION
towards these goals and if this progress con-
tinues, the organization may exceed the 2011
                                                          TO REACH OUR 2011 GOALS THIS YEAR...”
targets by the end of this year. Water For                                     NED BRESLIN, CEO, WATER FOR PEOPLE
People is on track to not only surpass last
year’s beneficiary numbers but reach the goal
of supporting 1,000 people per day with im-         Water For People–Honduras is working on a range of water, sanitation and hygiene education
proved water supply and sanitation.                 interventions in 33 communities and 21 schools throughout the municipalities of Chinda, El
                                                    Negrito and San Antonio. The organization leads through community empowerment, innovation
In addition, five new country programs—             and ecological sanitation. Water For People–Honduras’ “direct transfer” strategy (see PTA story)
Rwanda, Uganda, the Dominican Republic,             provides communities with ownership of projects, as well as the necessary skills, such as financial
Nicaragua, and Peru—have been added to              management and project administration skills, to continue to develop their communities. Water
our existing five country programs, with an
additional program in Ecuador expected to
open in 2010. And finally, in 2008, Water For
People allocated an impressive 87% of its ex-
penses to country programs. This progress is
being made on a 2009 budget of only $8.8
million, a far lower budget than the 2011 goal
of $12 million.

“It is a testament to our staff,” said Ned Bre-
slin, Water For People CEO. “Our focus on re-
gional approaches, long-term solutions, and
our unique model has not only put us in posi-
tion to reach our 2011 goals this year, but more
importantly, to transform our work in the field.”

In addition to the economic downturn, Water
For People country programs experienced
disruptions ranging from a military coup in

                                                                                                                      CONNECTIONS 9
For People–Honduras is also establishing a group of local organizations      to lead discussions in preparation for the African Health Congress, which
interested in constructing ecological sanitation latrines, as well as co-    is to be held in 2010.
ordinating a regional ecological sanitation workshop with technicians
from El Salvador, Guatemala, Honduras, and Nicaragua.                        Water For People–Rwanda is focusing its work on the districts of Rulindo
                                                                             and Kichukiro. Both districts have a high number of nonfunctional water
In Nicaragua, Water For People has established an alliance with the or-      sources, or intermittent water supply. As a result, people often walk
ganization, El Porvenir, to improve access to safe water supply, adequate    more than two kilometers to reach a water source. A mapping study of
sanitation facilities and hygiene education in the municipality of Wiwilí,   these districts was completed in February of this year and was used to
Jinotega. Work is underway in seven communities. A recent visit by CEO,      plan programming. Work in the field began this July.
Ned Breslin and Diana Betancourt, Central America regional manager
yielded great results.

In the Dominican Republic, Water For People convened a water and
sanitation conference in April, bringing together over 15 non-govern-
mental organizations to address local water and sanitation needs. Water
For People awarded a total of $24,000 in grants to eight non-govern-
mental organizations in support of their sustainable programs. This con-
ference was an important first step in shaping the strategy behind Water
For People’s new Dominican Republic program.

Water For People–Bolivia’s programming is underway in 43 communi-
ties and 29 schools in the rural municipalities of Cuchumuela, Tiraque,
Villa Rivero, and San Pedro, as well as the peri-urban area of Coch-
abamba. At the beginning of the year, Water For People–Bolivia held
a meeting with local mayors and authorities of the four rural munici-
palities to promote collaboration and discuss the achievements, results,     Water For People–Uganda is establishing programming, performing
and challenges faced within the water, sanitation, health and education      mapping studies and laying the groundwork for future projects. The sub-
sectors. In peri-urban Cochabamba, staff are working with local partners     county of Nama in the district of Mukono and Kyarusozi in the district of
to conduct participatory environmental and poverty assessment studies,       Kyenjojo were selected for initial work. Mapping studies were conducted
to determine how best to serve targeted communities.                         in both subcounties (105 villages and 604 water points) in February to
                                                                             provide baseline information for program planning. Water For People
In Ecuador, Water For People is working through the non-governmen-           plans to emphasize Sanitation as a Business and privately-managed water
tal organization, HCJB, to rehabilitate an existing water system in          system models in these two subcounties.
Carabuela. Sanitation facilities and hygiene education are also being
provided by the local municipality.                                          This year, Water For People–India will work in 180 communities and
                                                                             134 schools throughout four districts in West Bengal, despite the wreck-
In Peru, Water For People is in the process of conducting a feasibility      age caused by cyclone Aila (see cover story).
study in three regions to determine where to begin work.
                                                                             Amongst other programming in schools, Water For People–India is imple-
This year Water For People–Malawi marks its 10th year of operation.          menting a gender-appropriate water, sanitation, and hygiene promotion
Current programming is concentrated in the rural areas of Chikwawa and       program, that ensures gender issues are addressed in the planning and
Rumphi, and peri-urban Blantyre. In Chikwawa and Rumphi, Water For           operation of water and sanitation systems. In the districts of North 24
People–Malawi is implementing a school sanitation and hygiene educa-         Parganas and Nadia, Water For People–India has partnered with Bengal
tion program, as well as a community sanitation program, that promotes       Engineering and Science University to combat the effects of naturally
ecological sanitation through a loan scheme and sanitation entrepre-         occurring arsenic in groundwater, by providing communities and schools
neurs. Communities in Chikwawa are also receiving access to safe water       with low-cost arsenic filters.
through either the rehabilitation or establishment of new water systems.
In peri-urban Blantyre, Water For People–Malawi is working to improve        In addition, an innovative microfinance program, where households
access to safe water for residents by increasing the number of water ki-     can receive a loan for a latrine substructure, is successfully promoting
osks and improving local management. The organization is also focused        sanitation coverage throughout each district. Water For People–India is
on scaling up the Sanitation as a Business program, which is gaining         also promoting the establishment of local water source operations and
recognition among NGOs, universities, and the government. Three large        maintenance (O&M) businesses called Jalabandhus or “friends of water.”
granting organizations are evaluating the work in Malawi to determine        The Jalabandhus were critical in the rehabilitation of water systems
funding at this time. Water For People–Malawi was also recently asked        damaged by cyclone Aila. n

  ®                                                                                            2009 SCHEDULE
WORLD WATER CORPS                                                                              Honduras – Evaluation
                                                                                               Date: September 2009
                                                                                               Team Lead: Andrew Britton
                                                                                               Honduras’ first programmatic evaluation of
                                                                                               Chinda, El Negrito, and San Antonio will
                                                                                               kick off in September. The team will pre-
                                                                                               pare a report detailing the successes and
                                                                                               challenges the program is encountering
                                                                                               and a plan of action to address the issues.

                                                                                               Guatemala – SWASH+ Monitoring
                                                                                               Date: September 2009
                                                                                               Team Lead: Will Veatch
                                                                                               The WWC will work with its partner, CRS, to
                                                                                               monitor school programs implemented in
                                                                                               2008 by CRS. The information gathered will
                                                                                               be added to the comprehensive SWASH+
                                                                                               monitoring report.

                                                                                               Bolivia – Monitoring
                                                                                               Date: October 2009
                                                                                               Team Lead: Matt Millis
                                                                                               Water For People will monitor and report
                                                                                               on successes and challenges of projects in
                    By Eileen Lambert, Water For People                                        the Cochabamba region.

                              hen Water For People works with a community to support the       Peru – Mapping
                              installation of a new pump, new latrines and hygiene educa-      Date: October 2009
                              tion, the project doesn’t begin when the pump arrives on site    Team Lead: Rob Page
                    nor does it end when the last bolt is tightened. Instead, the project      Volunteers will map Peru, one of the
                    begins and continues with Water For People’s World Water Corps®, the       newest country programs, for the first
                    organization’s team of volunteers led by manager Andrew Britton. The       time. The team will produce a map illus-
                    volunteer program maps potential project areas to establish need,          trating the region’s present water and
                    scopes projects to determine breadth, monitors completed projects          sanitation conditions.
                    to document system successes and weaknesses, and then, every three                            (continued on next page)
                    years after a project is completed, performs an in-depth evaluation.

                    In 2009, World Water Corps (WWC) has already mapped and conducted
                    a needs assessment in Nicaragua, Rwanda, and Uganda; completed a
                    hydro-geological study of the groundwater supply in Guatemala; stud-
                    ied the quality of groundwater in Honduras; mapped and monitored
                    schools in Guatemala and Honduras with the ITT Corporation team
                    for the School Water, Sanitation, and Hygiene Plus Community Impact
                    (SWASH+) initiative; used volunteers from ITT to monitor India school
                    programs funded by the company in 2008; monitored participating
                    SWASH+ schools in El Salvador, Honduras, and Nicaragua; and worked
                    with the North Carolina AWWA section to monitor the sanitation and
                    hygiene program in Bolivia.

                    WWC volunteer trips are planned throughout the second part of the
                    year to ensure that Water For People’s model is sustainable, replicable,
                    and successful in the long-term.

                                                                                                        CONNECTIONS 1 1
Malawi – Monitoring                           2009 World Water Corps Highlights:
Date: October 2009
Team Lead: Joe Goodwill                       Guatemala – Monitoring
The WWC volunteers will monitor and report    •	 Eleven out of 13 projects visited had water available and operational at an optimal level.
on program communities within the country.    •	 All seven communities with sanitation programs were “optimal.”

                                              •	 Volunteers are concerned that while many hours are saved in the collection of water, women
                                                 are not actively being included in the water committees.

                                              Honduras – Monitoring
                                              •	 The majority of communities had an active water committee managing the water system and
                                                 there is a good availability of water.

                                              •	 Sanitation, hygiene, and hand-washing were optimal in more than 85% of the residents

                                              •	 The WWC volunteers found that many of the communities are not charging a fee sufficient to
                                                 cover the purchase of chlorine and other expenses associated with the water system mainte-

                                              Rwanda – Mapping
                                              •	 More than 400 water points within eight sectors of the Rulindo and Kicukiro districts were
                                                 visited during the initial mapping and needs assessment study.

                                              •	 In all the sectors studied, water supply and hygiene education were in notably worse condition
                                                 than sanitation.
                                              •	 While every home has a latrine or toilet, a large number of public institutions (especially
Bolivia – Water Quality Testing Study            schools) have a severe lack of adequate and clean latrines.
Date: November 2009
A special WWC trip consisting of water        Uganda – Mapping
quality experts will address bacteriologi-    •	 While mapping potential program areas, the team found that many existing water sources
cal concerns in the Tiraque, Villa Rivero,       are broken.
Cuchumuela, San Pedro, Zona Sur Peri
                                              •	 The team estimates that about 209 new water sources may be required in Nama and 177
Urbano regions to ensure that Water For
                                                 sources in Kyarusozi to comply with goverment standards.
People is successfully eliminating coli-
forms with new improved water systems.        •	 Sanitation in Nama is poor, with only a quarter of Nama communities visited with sanitation
                                                 coverage in excess of 85%. n
India – Evaluation
Date: November 2009
Team Lead: Cynthia Doughty
Volunteers with knowledge of India’s
culture, Water For People–India’s pro-
grams, and the WWC will lead the coun-
try program’s first in-depth program-
matic evaluation.

India – Monitoring
Date: December 2009
Team Lead: Andrew Britton
On this trip, originally scheduled in April
2009, but postponed due to potential
unrest from national elections held in the
region, the WWC will monitor projects in
the state of West Bengal. The team will
focus on areas hardest hit by cyclone Aila
in May 2009.

CH2M HILL Breaks Records – Employees
from CH2M HILL, a global full-service
engineering, consulting, procurement,
construction, and operations firm, raised
more than $229,000 through online dona-
tions, personal checks, fundraising events,
pledges and payroll deductions. Elisa
Speranza, a CH2M HILL executive and
president of Water For People’s board of
directors, said, “Even in this economy,
our people remain committed to bringing
clean water and sanitation to those most
in need, and are willing to open their
hearts and their wallets.”

American Water Fundraising – American Water, the largest investor-owned U.S. water and wastewater utility company, raised more
than $216,000 for Water For People through its company-wide 2009 fundraising campaign. More than $140,000 of that was raised from
employee contributions through personal checks, pledges and payroll deductions. “I cannot overstate Water For People’s tremendous
work throughout much of the developing world in securing quality water and health resources for those who strongly and urgently
need it,” said Ellen Wolf, senior vice president and chief financial officer of American Water, and a member of Water For People’s
board of directors.

Weston Solutions Making a Difference – Employees of Weston Solutions gave $25,000 to Water For People in late July as a part of their
ongoing “Making a Difference” efforts. Weston Solutions, Inc. (WESTON®) delivers integrated, sustainable solutions for environmental
restoration, property redevelopment, design/build construction, green buildings and clean energy.

Louisville Water Company Celebrates 100 Years of Operation – When it opened in 1909, the Crescent Hill Filtration Plant was one of
the largest in the country, and was instrumental in decreasing deaths from typhoid and cholera. Louisville Water Company has been a
long-time supporter of Water For People and its efforts to provide safe water around the world. As part of the Crescent Hill anniversary,
companies and organizations that do business with LWC contributed $11,000 to Water For People.

charity: water Grants $128,000 to Water For People – The grant funds work in Malawi and will include building new wells, rehabilitat-
ing broken systems, creating water and sanitation solutions in 12 villages, and one additional school. The work will also establish and
train water committees in well maintenance and repair, as well as promote hygiene education.

2009 AWWA ACE – AWWA members and vendors at the Annual Conference and Exhibit in San Diego in June supported Water For People.
In addition to netting $47,000 from the “Water For People and ITT Golf Classic” attended by more than 130 golfers, Water For People
received a donation of $27,500 from the Manufacturers/Associates Council, which represented a percentage of all exhibitors’ booth fees
at the event.

Water Buffaloes Ride and Raise Funds for Rwanda – The annual Water Buffaloes fundraising ride for Water For People concluded with
their grand entrance into the Water For People boardroom (albeit, with their motorcycles left outside) at the AWWA Annual Conference
and Exhibit (ACE). The group of riders, who came from all over North America, raised over $50,000 for Water For People–Rwanda on
their one-week charity ride.

                                                                                                         CONNECTIONS 13
Board News
Ellen Wolf Named CFO of the Year – Water For People is proud to announce that board mem-
ber Ellen Wolf was named CFO of the Year in the large company category in the Philadelphia
Business Journal’s 2009 CFO of the Year Award Program. Wolf is the senior vice president and
CFO of American Water.

New Board Members – Welcome to Darwin L. Nelson, Senior VP at CDM; James R. Williams,
President of Peerless-Midwest, Inc.; Mary Kay Kaufmann, Chief Marketing Officer at Nalco
Company; and Mark Premo, General Manager of Anchorage Water and Wastewater Utility.

Sanctuary Golf Tournament in Colorado – On August 19th 85 golfers teed off at the Coca-Cola
2009 Water For People Golf Classic on the beautiful Sanctuary Golf Course near Sedalia, Colorado.
The foursomes were treated to a fantastic day of weather and challenging golf on this scenic
and secluded course.                                                                                          PROGRAM NEWS
                                                                                                              Getting Started in the Dominican Republic
Sanctuary is one of the world’s most beautiful and acclaimed private golf courses, offering views             – Water For People has begun financing work
of the Rocky Mountains and adjacent to 12,400 acres of open space. This is Water For People’s                 in the Dominican Republic. The organization
fifth year at the course, which is known for its towering pines and 180-degree mountain views                 held a water and sanitation conference in
encompassing Pikes Peak to the south and Longs Peak to the north. The event raised over                       Santo Domingo in April to identify how and
$200,000 for Water For People and was presented by RE/MAX International.                                      where to work in the country. Fifteen non-
                                                                                                              governmental organizations (NGO’s) presented
2009 Volunteer Leadership Workshop in Denver – Volunteers from across North America par-                      some of the water and sanitation needs in the
ticipated in the Volunteer Leadership Workshop, held in Denver July 22-24. A record number of                 Dominican Republic.
participants (46) from across the water and wastewater industries attended. Two members of our
in-country staff—Francisca Nix of Guatemala and Sergio Reyes of Honduras—gave presentations                   After the conference, Water For People award-
on their country programs.                                                                                    ed grants totaling $24,000 to eight NGOs to
                                                                                                              support their programs. Ned Breslin, Water For
                                                                                                              People CEO, commented, “This conference was
                                                                                                              an important first step in Water For People’s
                                                                                                              new program. We were glad to have the oppor-
                                                                                                              tunity to meet those working to better the
                                                                                                              water and sanitation access for the residents
                                                                                                              of the Dominican Republic. We consider the
                                                                                                              awards to be down payments on future work.”
                                                                                                              For the full conference report, please see the
                                                                                                              PDF on our website:

                                                                                                              2008 Ware Fellowship – The 2008-2009
                                                                                                              Ware Fellowship, which provides training
                                                                                                              and capacity building for in-country water
                                                                                                              and sanitation professionals, is just finish-
                                                                                                              ing a highly successful year in South America
                                                                                                              under the guidance of Regional Manager Kate
                                                                                                              Fogelberg. (Please see the Voices From the
                                                                                                              Field article on page 5.) Of the 35 Fellows,
                                                                                                              29 were from partner organizations, most
                                                                                                              of them, local government entities—mean-
                                                                                                              ing sustainability lessons are reaching far
                                                                                                              beyond our staff. Our thanks to the Ware
Top right: Putting on the spectacular greens at Sanctuary during the Coca-Cola Company 2009 Water For         family for their support! Watch a video of
People Golf Classic. Above: A hygiene education class in Tiraque, Bolivia. Opposite page: Bricks for use in   the Ware Fellows speaking about their experi-
latrine construction, drying in the sun in Mandeloe Village, Malawi.                                          ence at:

                                                                                                        Harnessing the Private Sector to
                                                                                                        Provide Sanitation to the Poor
                                                                                                        Water For People joined in a panel dis-
                                                                                                        cussion during World Water Week in
                                                                                                        Stockholm, Sweden, August 16, 2009
                                                                                                        called “Harnessing the Private Sector to
                                                                                                        Provide Sanitation to the Poor.” Sarah
                                                                                                        Bramley and Ned Breslin sat on the panel
                                                                                                        and showed video snapshots of Sanitation
                                                                                                        Entrepreneurs in Malawi. To see the video
                                                                                                        of the entrepreneurs go to: www.water-

                                                                                                        Fogelberg Presents at the 34th WEDC
                                                                                                        International Conference
                                                                                                        In May, Kate Fogelberg presented her
                                                                                                        paper on Water For People’s work in
                                                                                                        mapping and monitoring in Honduras.
                                                                                                        She presented to over 20 industry pro-
                                                                                                        fessionals at the WEDC conference in
                                                                                                        Addis Ababa, Ethiopia. Fogelberg is the
                                                                                                        Regional Manager–South America at Water
                                                                                                        For People. To see the full paper go

                                                                                                        ACE and WEFTEC Presentations
                                                                                                        Water For People has been active in
                                                                                                        industry technical sessions, includ-
                                                                                                        ing two panels at the AWWA Annual
                                                                                                        Conference and Exposition (ACE), one
                                                                                                        on Eco-Sanitation and another on data
                                                                                                        collection and the World Water Corps. In
New Rwanda Program Underway with Ground Broken on July 7, 2009 – This initiates work                    October Water For People will present on
to serve 5,400 people in the suburbs of Kigali, after significant set-up work with partners, the        Schools, Water, Sanitation and Hygiene in
national utility company, Electrogaz and the local government. Additionally, the program has            Central America and India at the annual
begun work on ecological toilets and rainwater harvesting systems to support 5,200 students and         WEFTEC conference.
school staff in partnership with Rwanda Environment Care for ecological toilets, and ANA Rwanda
for rainwater catchment systems. Please read the full report at:          Davis Presents Mapping Process at
                                                                                                        International Water Forum
Sustainability Fellowship – Water For People welcomes Stephanie Ogden, the first Fellow in              Susan Davis, Chief Partnership Officer for
Innovation and Sustainability. Ogden brings six years of field experience in Central America            Water For People, led a lively discussion
and a Master’s in Public Policy from Oregon State University. She will spend 2010 researching           in July on “Mapping to Achieve Scale,”
Integrated Water Resources Management (IWRM) and its application for programs in Africa. Read           using a case study of Water For People’s
more about the Fellowship at                                          mapping (situational analysis) process in
                                                                                                        Honduras at the UN’s International Train-
Miscellaneous                                                                                           ing Centre for Local Authorities/Actors
Chicago Award for Water For People – Chicago Metropolitan Wastewater Reclamation District               (CIFAL) International Water Forum: Secur-
Commissioner Frank Avila and his wife Sherry presented Water For People the 2008 Excellence for         ing a Sustainable Water Supply. She also
Water Environment Award at the Chicago Access Network Television Studio in June of this year.           moderated a panel entitled “Health and
Commissioner Avila’s show, “Commissioner Frank Avila Speaks,” focuses on public affairs, particularly   Sanitation: Sustainability of Water Supply
related to water and wastewater issues. Watch the video: n           in the Americas.”

                                                                                                                CONNECTIONS 1 5
                                                                                                                                        Non-Profit Org
                                                                                                                                         U.S. Postage
            SUMMER 2009                                                                                                                   Denver, CO
                                                                                                                                       Permit No. 4243

EVENTS                   More information is available on the Water For People website at

08/06–     H2O: Film on Water, Sponsored by the New England Water Environment Association in Partnership with the Great River Arts Institute.
11/07/09   The film will show at four locations: Spheris Gallery, Hanover, NH; The Brattleboro Museum, Brattleboro, VT; The Newport Mill, Newport, NH;
           Great River Arts, Bellows Falls, VT. Contact:

09/11/09   Water For People 13th Annual Golf Tournament, Sponsored by the North Carolina Water For People Committee, Colonial Country Club,
           Thomasville, NC. Contact: 919.784.9030

09/15/09   Water For People Fall Shotgun Event, Sponsored by the Iowa AWWA Section, New Pioneer Gun Club, Waukee, IA. Contact: Mark Cramer at
           319.447.0750 or

09/15/09   The 15th Annual Fall Golf Classic and Outing, Sponsored by the Connecticut AWWA Section, Tunxis Plantation, Farmington, CT. Contact:
           Alex Cosentino at 203.271.1773 or

09/24/09   Duke Boys and Brown Sisters Concert, Sponsored by the Indiana AWWA Section, Victory Theater, Evansville, IN. Contact: Duane Gilles at
           812.305.6684 or

09/25/09   11th Annual Low Country Golf Tournament, Sponsored by the South Carolina Water For People Committee, Crowfield Golf and Country Club,
           Goose Creek, SC. Contact: Teresa Lucas Pitts at 843.727.6916 or

09/29/09   Water For People Charity Golf Outing, Sponsored by New York AWWA, Yahnundasis Golf Club, New Hartford, NY. Contact: Jessica at
           315.455.2614 ext. 3 or

10/03/09   Hike-A-Thon, Sponsored by the Chesapeake and Washington DC Water For People Committee, Rocky Gorge Reservoir, Laurel, MD. Contact:

10/11/09   WEFTEC09 Water For People Cocktail Reception, Sponsored by ITT Corporation and CH2M HILL, Peabody Orlando Hotel, Orlando, FL.
           Contact: Andi Marshall at or 720.488.4582.

10/17/09   4th Annual WFP Softball Tournament, Sponsored by New England Water Environment Association, Danehy Park, Cambridge, MA. Contact:
           Jonathan Kunay at

10/20/09   Water For People Golf Outing, Sponsored by the Iowa AWWA Section, Coralville, IA. Contact: Dave Fox at 515.233.0000 or

10/21/09   Water For People Fall Silent Auction, Sponsored by the Iowa AWWA Section, Coralville, IA. Contact: Winnie Gleason at 515.233.0000 or

10/23/09   Turning Wine into Water: 4th Annual Water For People Wine Pairing Dinner, Sponsored by the New Jersey AWWA Section, SoHo on George,
           New Brunswick, NJ. Contact: Sandy Kutzing at 732.590.4741 or

11/05/09   4th Annual Gala, Hosted by Stone Hill Contracting, William Penn Inn, Gwynedd, PA. Contact: Robert McIntyre at
  or 215.340.1840

11/07/09   5th Annual Water For People Hike-A-Thon, Sponsored by the Arizona Water For People Committee, South Mountain Park, Phoenix, AZ.
           Contact: in early fall

11/21/09   San Diego Chapter of Water For People Luncheon, The Butcher Shop Steakhouse, San Diego, CA. Contact: Bill Pearce at

11/21/09   27th Annual El Tour de Tucson Cycling Event, Sponsored by the Arizona Water For People Committee, Tucson, AZ. Contact: 520.331.6193,

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