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2007 REPORT TO THE COMMUNITY - Car Donations

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					        Making the Connection   Building the Future




2007 Annual Report
Department of Social Services
Dutchess County
Contents                                                                                               Edited By: Michael Soltish,
                                                                                                       Staff Development Director

                                                                                                       Judy B. Yarochowicz,
A Message from William R. Steinhaus                                                                    Confidential Administrative Assistant
A Message from Robert B. Allers ....... 1                                                              Data Compiled By:
Organizational Chart/                                                                                  Bridget Goddard, Assistant to the
                                                                                                       Commissioner for Program Planning
Goals and Objectives ........................ 2
                                                                                                       Graphic Design By:
Active Cases by ZIP/
                                                                                                       Diane Sommer, Public Information
Caseload Snapshot ............................ 3                                                       Specialist, Dutchess County BOCES/MTI
2007 Facts at a Glance ...................... 4                                                        Photographs By:
Employee of the Month ...................... 5                                                         Diane Sommer
                                                                                                       Judy B. Yarochowicz
Highlights of the Year .................... 6, 7
                                                                                                       Cover Photos:
Staff Honored for Service .................. 7
                                                                                                       Computer Camp
Employee Generosity ......................... 8                                                        Participants
Letters of Thanks............................... 8
                                                          60 market street
Making the Connetion
Feature Story ......................... 9, 10, 11
Commissioner’s Office ..................... 12           Dutchess County Legislature
Commissioner’s Office                                    Family/ Human Services Committee
Accomplishments....................... 13, 14
Administrative Services ................... 14           James Miccio, Chairman                    Barbara Jeter-Jackson
Administrative                                           Robert Rolison, Vice-Chairman             Alison MacAvery
Accomplishments................. 15, 16, 17              Timothy Basting                           Joel Tyner
Adult Services .................................. 18     Suzanne Horn
Adult Services Accomplishments .... 19
Children’s Services ............... 21, 22, 23           Commissioner’s Advisory Council
Children’s Services                                      Charlie Gatje                             Eileen Miccio
Accomplishments....................... 24, 25            Community Member                          Dutchess County Office for the Aging
Child Support Enforcement ............. 26               Theresa Giovanniello                      Nancy Newall
Child Support Enforcement                                Dutchess County Department of             Dutchess County Interfaith Council
Accomplishments............................. 27          Social Services
                                                                                                   Jeffrey Noonan
Financial and                                            Kathleen Healey                           Dutchess County American Red Cross
Supportive Services/                                     Legal Services of the Hudson Valley
Transitional Benefits ....................... 28                                                   Brian Riddell
                                                         Amy Horn Oclatis                          Dutchess Outreach
Food Stamps Accomplishments ....... 29                   Adelphi University
                                                                                                   Peter Simon
Home Energy Assistance Program                           Walter Joseph                             Dutchess County Department of Social
(HEAP) ............................................ 30   The Children’s Home of Poughkeepsie       Services
HEAP Program Accomplishments ... 30                      Irene Magalski                            Jeanne Wagner
Medical Assistance (Medicaid) ........ 31                Dutchess County Department                Child Care Council of Dutchess County
                                                         of Social Services
Medical Assistance                                                                                 Gail Webster
Accomplishments............................. 32          Maryanne Maruschak                        Hudson River Housing, Inc.
Integrated Services                                      Dutchess County Department
Division ..................................... 33, 34    of Social Services
Special Investigations ................ 34, 35
Temporary Assistance
& Employment ......................... 36, 37
Temporary Assistance
                                                         The mission of dss
& Employment                                             “To meet the needs of Dutchess County’s
Accomplishments............................. 38          dependent population as provided by NYS Social
Making the Connection.................... 39             Services Law in a courteous, fair and efficient
Important Internet                                       manner with the aim of restoring each beneficiary
Website Addresses ........................... 40         to maximum independence.”
Employee Appreciation Day ............ 41
                                                                                         Making the Connection       Building the Future




                      A Message From County Executive, William R. Steinhaus
The 2007 Department of Social Services Report provides a glimpse     In addition to these responsibilities, the team at DSS offers their
into the enormous complexity of work done by dedicated staff as      time, talent and generosity to various community organizations
they assist our most vulnerable residents.                           both locally and beyond the borders of our county. Many of the
                                                                     DSS staff have continued their education through the state, at
Each day, our employees face new challenges as they deal with
                                                                     Dutchess Community College and in the Social Work graduate
ever changing federal and state regulations and learning various
                                                                     program. I also want to especially recognize the 48 staff with lon-
federal/state software systems. Their work requires assessment
                                                                     gevity ranging from 5 to 35 years—this is a remarkable achieve-
and interviewing skills combined with empathy and caring in
                                                                     ment to celebrate in a demanding environment.
order to ensure the safety, self-sufficiency and protection of our
young and old.                                                       Many of the services provided by DSS are through collabora-
                                                                     tion with contract services partners and their own hard working
Several initiatives are underway to benefit the department’s out-
                                                                     staff. The data in this report demonstrates how better outcomes
comes, including integration of services for the Financial and
                                                                     are achieved for our residents through these partnerships.
Supportive Services Division, using the new Status Tracking
software and converting paper documents into PDF files and           We will continue our collaboration and partnership as the
other software improvements. When fully implemented, these           department looks ahead to emerging challenges facing families
changes will help employees work smarter and more efficiently.       and our community. Please join me in thanking both the DSS
                                                                     staff and their partners for all their caring and efforts.
The department’s tasks are many and the hours in the day are
never enough. Responsibilities shouldered by employees reach
across all age groups and can range from enrolling children in
Healthy Kids insurance to helping seniors with HEAP benefits,
                                                                     William R. Steinhaus
from providing support for foster care and adoptive parents to
                                                                     Dutchess County Executive
assistance for vulnerable adults; and making linkages for adults
to domestic violence services or ensuring child protection for
their children.




                      A Message From Commissioner, Robert B. Allers,
Dear Staff and Colleagues:                                           Our emergency placement for children’s program partnered with
Before committing my thoughts to paper for a review of 2007, I       the Children’s Home of Poughkeepsie and highlighted in 2003,
scanned our past annual reports (2000 – 2006) and immediately        increased to 18 beds in 2007. (We started with four beds.)
noticed an achievement for 2007 that we all can be proud of. In      In short, my review really showed what we accomplished. In a
our past annual reports we highlighted four partnership programs.    tight economy, thanks to the good work of our staff and our part-
All of those programs not only were continued in 2007, but three     ners, we not only kept county services, we increased them. That is
of those programs actually saw an increase in 2007.                  something we can all be proud of.
Our Home Energy Assistance Program (HEAP) which partners             Thank you for taking the time to read our highlights for 2007.
with Dutchess County Community Action was highlighted in             Please feel free to comment and make recommendations. Remem-
2006, had more monies available for the fuel depot and HEAP          ber we don’t have to wait for an annual report to be published.
added a third benefit (a second emergency benefit) to its program.   We have a quarterly newsletter.
Our mentoring program, which partners with the Greater
Dutchess Chamber of Commerce was highlighted in 2005. It
had a new component that mentors teens, helping them to
receive a diploma (or GED), and to become job ready called YES
(Youth Employment Services).

                                                                                           2007 DSS ANNUAL REPORT :: www.dutchessny.gov 1
                                                                    2007


                                            organizational Chart

                                                              William R. Steinhaus
                                                              COUNTY EXECUTIVE




                                                           OFFICE OF THE COMMISSIONER
                                                            Commissioner - Robert B. Allers
                                              Confidential Administrative Assistant - Judy B. Yarochowicz
                                                   Deputy Commissioner, Services - Irene Magalski
                                 Deputy Commissioner, Financial and Supportive Services - Theresa Giovanniello
                                                   Director of Administrative Services - Peter Simon
                                                     Staff Development Director - Michael Soltish
                               Assistant to the Commissioner for Program Planning and Evaluation - Bridget Goddard
                                                        Fair Hearings Specialist - Karen Hansen



                                          Legal Unit                                     Commissioners
                                         Janet Tullo                                    Advisory Council



                                                    Divisions and Their Directors

          Administrative &
             Computer                         Children’s Services                 Child Support                      Adult Services
        Information Services                  Debra Bonnerwith                    Martha Allers                   Maryanne Maruschak
            Peter Simon



           Temp. Assistance                       Transitional                     Integrated                        Staff Development
             Employment                             Benefits                        Services                           and Personnel
            Cathy Connis                        Joanne Sinagra                     Rena Lake                         Michael J. Soltish




Goals and Objectives
of Dutchess County Social Services
1. Provide assistance to eligible individuals and families               II. Develop and make available to families and individuals
   while assisting clients to achieve their full potential.                  services that will strengthen the family unit, encourage
                                                                             stability in living arrangements, and provide for
    A. Conduct thorough eligibility investigations;
                                                                             specialized care.
    B. Apply rules, regulations and local policies objectively,
       consistently and uniformly;                                       III. Provide protective services to children and adults at risk.
    C. Provide clients with all of the benefits to which they            IV. Provide adequate information to the general public
       are entitled;                                                         regarding our programs and services and maintain adequate
    D. Work cooperatively as divisions to meet the separate                  knowledge of community services to act as a referral source.
       needs of clients while preserving the integrity of
       each individual;
    E. Maintain professional standards in all contacts.


2   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                                     Making the Connection                 Building the Future




Caseload snapshot                                                                                          Active individuals as of 12/31/07

25,000                                                                                                       Ages                                                        Numbers
                                                                                          20,529             0-4 ..............................................................4,857
                                                                                          20,473
20,000                                                                                    19,572             5-12 ............................................................5,798
                                                                                                             13-16 ..........................................................2,517
15,000                                                                                    14,548             17-18 ..........................................................1,158
                                                                                          13,546
                                                                                                             19-22 ..........................................................1,815
10,000                                                                                    9,550              23-30 ..........................................................3,537
                                                                                                             31-40 ..........................................................3,850
 5,000                                                                                                       41-50 ..........................................................4,362
                                                                                                             51-55 ..........................................................1,754
       0                                                                                                     56-60 ..........................................................1,399
               1990         1995            2000    2005         2006        2007                            61-64 ..........................................................1,000
Recipients of dss services from 1990 to 2007                                                                 Over 65 .......................................................5,661




Active Cases by Zip Code                                                                           Top medicaid Vendors in County

Amenia .......................... 166          Pawling ......................... 328               Medicaid payments to local businesses in Dutchess
                                                                                                   County serve as an economic stimulus and multiplier.
Annandale ......................... 1          Pine Plains ..................... 226               Payments in 2007 include:
Bangall .............................. 0       Pleasant Valley ............... 507                 Vassar Brothers Hospital ..............................$12,165,417
                                                                                                   St. Francis Hospital ......................................$12,092,204
Barrytown ....................... 10           Poughkeepsie City ...... 9,064
                                                                                                   MVP.............................................................$ 9,838,426
Beacon........................ 2,316           Poughkeepsie Town .... 2,749                        Taconic DDSO .............................................$ 9,320,770
Billings .............................. 2      Poughquag .................... 221                  Hudson Health Plan .....................................$ 9,296,698
Castle Point ....................... 0         Red Hook ...................... 477                 DC Department of Mental Hygiene ..............$ 8,268,860
Chelsea............................ 13         Rhinebeck ..................... 705                 NYS ARC Dutchess County ..........................$ 7,629,027
                                                                                                   Westchester Medical.....................................$ 7,615,846
Clinton Corners ............ 130               Rhinecliff ......................... 23
                                                                                                   Wellcare of New York ...................................$ 7,529,244
Dover Plains .................. 502            Salt Point ....................... 135              Rehab Programs ...........................................$ 7,353,668
Fishkill .......................... 675        Staatsburg...................... 409
Glenham ......................... 25           Stanfordville .................. 159
                                                                                                   Top non-medicaid Vendors in County
Holmes .......................... 105          Stormville ........................ 98
                                                                                                   Children’s Home of Poughkeepsie ................... $3,735,851
Hopewell Junction......... 799                 Tivoli ............................. 167
                                                                                                   Astor Home for Children ................................. $2,303,377
Hughsonville ................... 24            Verbank ........................... 77
                                                                                                   Hudson River Lodging..................................... $2,176,483
Hyde Park .................. 1,195             Wappingers Falls ........ 2,201                     LaSalle School ................................................. $1,783,987
Lagrangeville ................. 282            Wassaic ......................... 149               St. Anne’s Institute ........................................... $1,609,628
Milan ............................... 27       Wingdale ....................... 327                Central Hudson ............................................... $1,393,035
Millbrook ...................... 318           Out of County ............... 929                   DC Probation .................................................. $1,180,682
                                                                                                   Abbott House .................................................. $1,085,649
Millerton ....................... 268
                                                                                                   DC Office for the Aging ................................... $1,050,518
New Hamburg ................. 17
                                                                                                   Family Services, Inc......................................... $ 965,348




                                                                                                                        2007 DSS ANNUAL REPORT :: www.dutchessny.gov 3
     2007


facts at a Glance
    2007 modified Budget                                                                              dss employees




                                                                                                      362
                                                         Appropriations                Revenues
     Administration
     (Salaries, fringe, materials, other)                $25,864,694                   $18,082,665
     Non-Secure Detention ..........................$1,360,000 ...............$667,500
     Day Care ..............................................$5,092,415 ...............$4,933,622
     Services for Recipients ..........................$6,463,193 ...............$4,022,301
                                                                                                      2007 Planned Gross expenditures
     Medicaid – Local Payments ..................$5,018,900 ...............$4,916,900
                                                                                                     Millions
     Medicaid – MMIS Payments .................$37,514,734 .............$3,702,662                   350                       $330,000,000

     Adult Homes ........................................$0 .............................$0
     Family Assistance .................................$8,317,582 ...............$9,015,525         300

     Foster Care ...........................................$24,987,791 .............$15,139,156
                                                                                                     250
     Juvenile Delinquents/PINS ...................$383,100 ..................$301,000
     State Training Schools ..........................$2,184,000 ...............$4,000               200
     Safety Net .............................................$5,869,000 ...............$3,512,500
     HEAP ...................................................$3,260,000 ...............$3,297,000    150
                                                                                                                $128,892,061
     Emergency Aid to Adults ......................$125,000 ..................$91,500
                                                                                                     100
     Food Assistance ....................................$301,066 ..................$300,566
     TOTAL .................................................$126,741,475 ...........$67,986,897
                                                                                                      50


                                                                                                        0
                                                                                                                All other DSS Medicaid
                                                                                                                Expenditures Expenditures

    Active Cases as of 12/31/07

     Food Stamps ............................... 5,399
     HEAP .......................................... 1,842
     Medicaid ..................................... 7,728
     Medicaid SSI ............................... 5,091
     Family Health Plus ...................... 1,527
     Family Assistance ........................ 558
     Safety Net Assistance ................... 588
     Services ....................................... 1,580
                                                                                        dss DSS




4   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                 Making the Connection       Building the Future


Employee of the Month Award Winners
This is the 19th year that the Employee Recognition Committee has been handing out the Employee of the Month Award to
employees nominated by their peers. On the first Thursday of every month, the Committee, made up of members from various
units, meets to read over nominations and vote the following month’s award recipient. Each recipient receives a DSS golf shirt and
free parking behind the building for that month.




                                         february                                                                April
                                        Judy Michaelis                                                          Suzanne Littlefield
 January                                                                     march
                                        “Hardworking, never complains,                                          “A team player who is always
Matthew Singleton                       and always has a smile to           Pat Sheldon                         willing to pitch in and help.”
                                        brighten up the day.”
“Always goes above and beyond                                               “A true professional and a great
the call of duty.”                                                          advocate for our clients.”




                                         June                                                                    August

                                        Betty Westover                                                          Lance Bixby
 may                                                                         July
                                        “The ultimate “file finder” ready                                       “A dedicated employee who always
Theodora Webster                        and willing to help everyone.”      Fran DiGrandi                       has something nice to say.”
“Responsible,dependable and                                                 “When there is a computer prob-
always pleasant.”                                                           lem, she is always helpful and
                                                                            makes sure things get fixed.”


                                                Photo not
                                                Available




                                         october                                                                 december

 september
                                        Ann Harding                          november
                                                                                                                Eileen Mahoney
                                        “Cooperative, dependable                                                “Always there to help, in fact
Ashley Tilton                           and loyal.”                         Barbara Swanson                     she usually steps up to the plate
                                                                            “Always has a kind word, willing    before being asked.”
“Demonstrates professionalism and
grace in all of her interactions with                                       to help out, compassionate to her
clients and co-workers.”                                                    clients.”

                                                                                                   2007 DSS ANNUAL REPORT :: www.dutchessny.gov 5
    2007


highlights of the Year
On June 18, 2007, we were advised that the 2005 DSS Annual Report received an Award of Merit from the National School
Public Relations Association. The award was for Distinguished Achievement in the Category of State/Intermediate Agency –
Annual Report. The annual report was submitted by Dutchess County BOCES, with whom we contract to assist in the produc-
tion and printing of the book.
                                                                              Clip” complete with a bag of chips.
                                                                              In keeping with tradition, staff was
                                                                              asked to bring non-perishable food
                                                                              items for our own Elizabeth Ann
                                                                              Karlson Food Bank.
                                                                              Foster Family Picnic
                                                                              By Donna Robinson                                                 Employee
                                                                                                                                                Appreciation
College Graduations                                                           The best kept secret in Foster                                    Day
In 2007, June Weldon from the         design an “all edible” gingerbread      Care is really no secret at all—it’s
Accounting Division received her      creation to be judged in originality    the annual Foster Family Picnic!        to Anna May was, “Now that I’m
diploma from Dutchess Com-            and best overall appearance.            This year’s event was held on           being adopted, does this mean that
munity College as part of the DSS                                             August 16th at Bowdoin Park, and        I can’t go to the Foster Care Picnic
                                      The competition was fierce, with
Employees’ Program. She received                                              brought children in foster care and     any more?” Yes, the children look
                                      staff entering some of the most
her Associates Degree in Applied                                              their families together with staff      forward to getting together with
                                      creative work ever submitted for
Science in Accounting.                                                        from throughout the agency. The         each other and having fun with
                                      any of our contests. The Most
                                                                              purpose is simple – provide a day       their foster care workers and driv-
Desiree Green Jackson from Chil-      Original prize ended in a tie
                                                                              of encouragement and fun for foster     ers. In their worlds of great change,
dren Services graduated with her      between Children Services’ “The
                                                                              and adoptive families.                  our children in care look forward
MSW through our contract with         Old Woman in the Shoe,” and
                                      Medicaid’s “Gingerbread Light-          The Foster Family Picnics are never     to this annual event with eagerness
Adelphi University.
                                      house.” The Best Overall Appear-        short on fun things to do, and          and joy. Yes, we do it for the kids.
Dutchess County Community                                                                                             But if the truth be known, it’s a
                                      ance award went to Adult Services’      this year was no exception. We
Solutions for Transportation                                                                                          great event for all of us!
                                      “Four Seasons.” This entry was          had two face painters, including
The Seventh Annual Car Donation
                                      submitted on a lazy susan and           Marlene Woodason, a former DSS          Elizabeth Ann Karlson
Presentation took place on June
                                      depicted four seasonal views of the     employee who volunteered her            Food Bank
14, 2007. The agenda consisted of
                                      same gingerbread house. Other           time and talent for the fourth year     This year (2007) was the busiest
Welcome and Opening Remarks by
                                      entries included Child Support’s        in a row. Shannon Early led a fun       year ever for the Elizabeth Ann
Ruth Hurd, Director of Career and
                                      gingerbread version of our “DSS         sing-along, while Linda Orlando’s       Karlson Food Bank. As employ-
Technical Education at Dutchess
                                      Building,” and Administration’s         creative crafts beckoned many of        ment is harder to find and food
BOCES and Dutchess County Ex-
                                      “Chocolate Chip Cookie House.”          the children. The Dutchess County       prices keep going up, the need
ecutive William R. Steinhaus.
                                      As the judges from the County           Sheriff’s Office provided fingerprint   has been greater. We are getting
Commissioner Robert B. Allers         Personnel Department said, “they        IDs for the children and the City of    requests from larger families who
introduced the Keynote Speaker,       are all winners, their creativity and   Poughkeepsie Police brought their       can no longer make ends meet.
David Hansell, Commissioner           attention to detail was amazing.”       police dogs for a demonstration
                                                                                                                       Although APS and child welfare
of NYS Office of Temporary and                                                that won’t soon be forgotten. In
                                      Following the “Candy Land Game”                                                 are the food bank’s target groups,
Disability Assistance. The car keys                                           addition to all the games and fun,
                                      rules, staff followed colored game                                              we had more requests than in
were presented to the recipients by                                           we enjoyed the great food prepared
                                      pieces around the employee’s                                                    previous years, from other parts of
Commissioner Allers and assisted                                              and served by several DSS employ-
                                      lounge leading them to various                                                  the agency.
by David Hansell, John C. Pennoyer                                            ees, including our own Commis-
                                      sweet surprises. Our destination
and Bradford Kendall.                                                         sioner. We can’t forget to recognize    In 2006 we started making meals
                                      included the Chocolate Swamp,
                                                                              the annual highlight of pulled pork     to go. This was very popular
Employee Appreciation Day             the Candy Cane Forest, Lollipop
                                                                              and rice and beans prepared by one      and we have kept up with this in
On Wednesday, December 12,            Land, and the Snow Capped
                                                                              of our foster parents, Elise Perez.     2007. We also pack two hot dogs
2007 the administrators hosted        Mountains. Treats included ice
                                                                                                                      on rolls in a baggie and keep them
their 25th annual Employee Appre-     cream sundaes, frost your own           So what does the picnic mean to
                                                                                                                      in the freezer for a quick and easy
ciation Day. “A Sweet Adventure in    cupcakes, and dipping various           the children? On the day of my
                                                                                                                      meal. We also added grilled cheese
Candy Land” was this year’s theme.    treats in melted chocolate, as well     daughter’s adoption, we gathered
                                                                                                                      sandwiches and peanut butter and
This year’s event was held in con-    as various candy treats. Upon           at the court house with Anna May
                                                                                                                      jelly sandwiches to the list of easy
junction with National Gingerbread    completion of the game, all par-        Duncan, our adoption worker.
                                                                                                                      to do foods.
House Day. Each unit was asked to     ticipants were given a “DSS Chip        The first thing my daughter said                       continued on page 7...

6   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                       Making the Connection         Building the Future


highlights of the Year
... continued from page 6
In 2007, we distributed:
                                                                             staff honored for service
• 1,200 pounds of chicken                                                    Awards for service were presented by Commissioner
• 300 pounds of chopped meat                                                 Allers at the December 12, 2007 Employee Apprecia-
  (mostly pork and chicken)
                                                                             tion Day to the following employees:
• 400 pounds of hot dogs and over 300
  packages of rolls
• 600 cans of beans
• 400 cans of soup                             Judy Yarochowicz: 30 Years

• 600 cans of vegetables                                                        35 Years                      10 Years
• 500 boxes of pasta                                                            Sandra Olson                  Sharon L. Avila
• 300 jars of pasta sauce
                                                                                                              Sherri M. Burns
• 200 grilled cheese sandwiches
• 250 peanut butter and jelly                                                   30 Years                      H. Michael Deane
  sandwiches                                                                    David Barnier                 Karen E. Dirago
• 700 ramen noodle packages - a                                                 Eric Deyo                     Monique S. Elmendorf
  complete meal when mixed with beans
• 200 macaroni dinners with either                                              Francine DiGrandi             Carol A. Enson
  meat sauce or chili                                                           Maryanne Maruschak            Clorinda L. Lake
                                              maryanne maruschak: 30 Years
The food bank also provided 14                                                  Joseph Olah                   Alan D. Lewis
Thanksgiving dinners in 2007.
This was a new record.                                                          Lizabeth Piraino              Suzanne H. Littlefield
Several individuals help support the food                                       Judy B. Yarochowicz           Irene A. Magalski
bank either by bringing food or donating
                                                                                                              Kimberley A. Olson
money. APS continues to sell candy for
the benefit of the food bank. Employee                                          25 Years                      Evelyn Polanco
Appreciation Day festivities included dona-                                     Joan Arjonaga                 Donna S. Robinson
tions of food from agency employees.
This was the third year this was done, and                                      Nancy DeAngelis               Annmarie Thomas
a generous amount of food was donated.                                          Ann C. Harding                Beverly L. Ward
                                                 fran dunfield: 20 Years
With the rising prices of food it has been                                                                    Natasha West
hard to keep up with the demands. Shop
Rite Supermarket has been very gener-                                           20 Years
ous in the past year since they re-opened                                       Jacqueline Cooper             5 Years
their Poughkeepsie store in South Hills
                                                                                Frances J. Dunfield           Kristin S. DeAngelo
Mall. The managers have let us get extra
amounts of specials which allows us to                                          Shari Francis                 Moussa Diallo
keep meat available. Adams Fairacre                                             Ann E. Hazard                 Cheryl Hudson
Farms has donated all the containers for
the meals to go. This has been a huge help                                      Diane I. Malone               Patricia Lambert
as the containers regularly cost more than                                      Lisa M. Owens                 Judith Michaelis
the pastas we make. On several occasions         Alan Lewis: 10 Years
grocery bags full of food are dropped off                                       Patricia Sheldon              Linda C. Orlando
by co-workers.                                                                                                Jessie E. Sewell
Personal hygiene supplies, such as soap,                                        15 Years                      Peter C. Simon
deodorant, shampoo, toothpaste, tooth-
brushes, toilet paper, and laundry soap                                         Leslie Clinton                Matthew Singleton
are regular requests. Although this is                                          Anita Galente                 Marsha Thomas
primarily a food bank, we do have some
                                                                                Theodore J. Starzyk
personal items.
This program has grown to the point                                             Lorelle A. Wuerz
where it is too much for one person to
handle. With the help of generous co-          Annmarie Thomas: 10 Years
workers, this program thrives.


                                                                                            2007 DSS ANNUAL REPORT :: www.dutchessny.gov 7
     2007


employee Generosity
In 2007, Dutchess               Child support enforcement Unit had a hat/mitten          can’t otherwise afford the surgery.
County Department               tree for the Grace Smith House. CSEU Accounting          medicaid adopted a family with four children this
                                staff saves their loose change throughout the year       Christmas.
of Social Services
                                and were able to donate $85 to the Food Bank of the
employees continued                                                                      special investigations Unit (siU) held a bake sale
                                Hudson Valley. Workers also helped John Flowers
their support and                                                                        and 50/50 raffle to purchase a bed for a client in treat-
                                to collect, wrap and distribute stuffed animals to the
                                                                                         ments for cancer.
generosity to vari-             Children’s Home of Poughkeepsie, nursing homes
                                                                                         • Adopted a family for the holidays.
ous organizations on            and hospitals.
                                                                                         • Janice Arico coordinated the Toys for Tots
the local, state and            Adult & family services staff members were                 campaign in DSS.
                                involved in a spelling bee for Literacy Connections.
national level.                                                                          staff development and Personnel Ted Starzyk and
                                Other staff participated in the March of Dimes walk,
                                                                                         Deputy Commissioner Theresa Giovanniello co-
                                and coordinated the Angel Tag Tree for DSS Staff.
                                                                                         chaired the Dutchess County Government United
                                Legal services continued supporting the Heifer Proj-     Way Campaign. Ted also chaired the DSS Campaign
                                ect through the “bad word” box in the unit. In 2007,     which amounted to $12,619. In addition, Ted chaired
                                the “fines” and donations allowed us to purchase a       the Daffodil Days Sale to benefit the American Cancer
                                “flock of hope” and bunnies for this worthy charity.     Society, and the Anemone Sale to benefit the Mental
                                Staff in the Legal Unit continued their contributions    Health Association of Dutchess County.
                                to Smile Train as their holiday charity. Smile Train
                                provides cleft surgery, improving smiles where people



Letters                         Dear Mr. Allers,                                         Mrs. Lembesis:
                                I would like to formally commend two of your             I would like to thank you so very much for
Every year we                   investigators, Karen Genas and D. Green-Jackson.         taking care of my problem
recieve many letters            They came to my home to investigate a complaint          in a timely fashion. I just
from clients, legal             against me. Both investigators allayed any stress        wanted to let you know
                                and anxiety within moments of entering my home           how much that meant
personnel, and others
                                with their professional, non-judgmental manner           to me. Again thank you
commending some of
                                and sincere concern. Before she left, Investiga-         so very much.
our dedicated staff.                                                                     I won’t forget it.
                                tor Genas stated that she found no evidence to
We would like to                substantiate the claim against me and would close        C.F.
share them.                     the case, yet she proffered her business card and
                                invited me to contact her if I was ever in need.         Dear Ms. Levy,
                                It is apparent that her concern for us was genuine.      I’m sorry this wish is coming to you late, but
                                It has been mine and my family’s good fortune to         I always say “Better late than never!” You can’t
                                have met these two exceptional women.                    imagine how much we all appreciated all that
                                Sincerely, K.B.                                          you did for my daughter. People like you
                                                                                         cannot be forgotten! Thanks so much for
                                Dear Mr. Dan,                                            taking such an interest in our situation.
                                Hello, this is P. and Mrs. L. I wish you could come      May 2008 be full of great things
                                back because you are nice. I wanted to see you           to come!!
                                again because you are funny. My life is getting          M.G.
                                better because it is quieter at my house. I am less
                                worried about my dad. I know that my job is to
                                be a third grader which I am doing well. Have a
                                great day!
                                P. & Mrs. L.

8   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
Making the Connection
    The first Dutchess County Department of Social Services Computer
                     Training Weekend for youth took place from 3:30 p.m. on Friday
    August 24 until 3:30 p.m. Sunday August 26 at the Fishkill Holiday Inn.




A
                  A total of 15 dutchess County youth were      The participants of the August program were receiving assis-

                  served through this empowering and skill      tance through Dutchess County Department of Social Services

                  building program. There were two chaper-      and ranged in age from 13 to 16 years. The purpose of the

ones throughout the weekend, Temporary Assistance super-        weekend youth program was to provide training and skill

visor, Pat donovan and deputy Commissioner, Theresa Gio-        building to equip and empower them for success in school and

vanniello. The program was run by instructional Access, inc.,   work and for future independence. They began their weekend

which since January of 1999, has educated and equipped over     Friday afternoon with hotel check-in at 3:30 p.m., which was

10,000 youth and adults with computers and the necessary        the very first time many had stepped into a hotel. Classroom

technology skill training to succeed.                           instruction began at 4:15 p.m.
                                                                                                         Continued on page 10...


                                                                                    2007 DSS ANNUAL REPORT :: www.dutchessny.gov 9
Making More Connections
                                                                                                 T
                                                                                                                  The session
                                                                                                                  started with the
                                                                                                                  students meeting
                                                                                                                  the instructors
                                                                                                                  and learning
                                                                                                 to unpack and properly set up
                                                                                                 their new computers. Looking
                                                                                                 around the room, one could not
                                                                                                 help feeling the electric excite-
                                                                                                 ment of the teenagers over the
                                                                                                 reality of owning their own,
                                                                                                 brand new computer! All the
                                                                                                 unpackaging, setting up, plug-
                                                                                                 ging in, and loading of programs
                                                                                                 led to a room full of hungry
                                                                                                 teens. The dinner complete with
                                                                                                 tablecloths, china, silverware
                                                                                                 and cloth napkins was a sight to
                                                                                                 behold. The scene was not to be
                                                                                                 outdone by the fact that seconds
                                                                                                 were awaiting and available to
                                                                                                 all...yes, even dessert! There was
                                                                                                 no time to relax, however, as we
                                                                                                 had to return to the classroom
                                                                                                 within the hour for instruction
                                                                                                 which ran until 9:30 p.m. The
                                                                                                 excitement of the day kept ener-
                                                                                                 gy levels high through class and
                                                                                                 beyond, despite the chaperones
                                                                                                 hopes for student exhaustion.

                                                                                                 Checking out each other’s rooms
                                                                                                 and choosing beds turned into
                                                                                                 free entertainment for over
                                                                                                 an hour. The teens eventually
                                                                                                 settled down for the night after
                                                                                                 chaperones reminded them of
                                                        Test Score
dutchess County Computer Training                       Improvement               Student        the scheduled 7:00 a.m. break-
                                                        55%
Weekend August 2007                                                               Satisfaction
                                                                                  Rating of      fast for Saturday morning.
                             Pre-Test                            Post-Test
evaluation Results           Score                               Score 62%        Program 94%
                                        40%
                                                                                                 The second day of training ran
                                                                                                 from 7:45 a.m. through 5:30
                                                                                                 p.m. with a break for lunch.
                                                                                                 The training covered Microsoft
                                                                                                 Word, Excel and PowerPoint.
0                   20                 40                   60               80       100
                                                                                                 As the students devoured their

    10   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                      Making the Connection      Building the Future




lessons and sailed through         class to see. Students cheered   the computer, all their ques-    would use their new skills
exercises, which made the          each other on, applauded and     tions were answered and they     and the computer
chaperones heads spin,             reminisced. It was an inspir-    learned new programs. Two        for such things as: doing
the instructors marveled           ing and uplifting experience     specifically stated the most     school projects, writing
over their achievements. A         for all including the families   valuable thing they learned      essays and reports, partici-
centerpiece of the weekend         who arrived early and were       was how to use the new           pating in the Science Fair,
was the completion of two          able to catch a glimpse of the   Microsoft Office Suite 2007,     to get a job, to do better in
assignments for each student:      finished products. Diplomas      which they were fortunate to     school, to do PowerPoint
a brochure describing their        were awarded and all left        have on their computers.         presentations and assign-
own talents, skills, personality   homebound complete with          Others felt that they learned    ments for college, teaching
and goals; and a PowerPoint        computers, advanced skills,      a lot from their peers in a      family and friends, and
presentation of the same self-     diplomas, new friendships        setting which was a first for    creating their own resumes.
descriptive information. The       and amazing memories of a        them, a professional off-site
                                                                                                     DSS Director of Temporary
long day was brought to a          weekend away.                    environment away from
                                                                                                     Assistance, Cathy Connis
close with a barbeque dinner,                                       school. One student said, “I
                                   A summary report from                                             and Temporary Assistance
an ice cream social, and a                                          really like the teacher and
                                   Instructional Access showed                                       Supervisor, Pat Donovan,
movie at the hotel.                                                 how they taught me the work.
                                   that the group’s averaged test                                    conducted follow-up visits
                                                                    I had a very good time doing
The final day started with         scores (comparing pre-test                                        to the participants’ homes to
                                                                    work for once. Thank you.”
another 7:00 a.m. breakfast        scores and post-test scores)                                      provide surge protectors, an-
                                                                    Another student wrote that
and instruction at 7:45 a.m.       showed an overall score                                           swer questions and assist with
                                                                    the most valuable thing she
Since the students had ac-         improvement of 65 percent,                                        any computer connections
                                                                    learned was how to act when
complished tasks ahead of          demonstrating a clear increase                                    and set-up. The teens were
                                                                    going out for a job.
schedule, Instructional Access     in competency for the group                                       pleased with and protective
                                                                    Also thinking of his future,
staff added an extra compo-        as a whole. The evaluations of                                    of their new computers. One
                                                                    one stated that he “learned
nent utilizing a job hunting       the program by the students                                       grandparent stated that her
                                                                    how to involve my skills and
handbook and exercises.            reported a high level of sat-                                     grandson loves his new com-
                                                                    work for a better life and a
After lunch, the staff ran each    isfaction with the program.                                       puter and had already com-
                                                                    wonderful job.” In addition,
of the student’s PowerPoint        Students stated that they were                                    pleted two school projects.
                                                                    students remarked that they
presentations for the whole        more comfortable with using




                                                                                       2007 DSS ANNUAL REPORT :: www.dutchessny.gov 11
     2007


Commissoner’s office
The Commissioner’s                                  Contracts, policy and
office includes the                                 Planning
Commissioner, Deputy                                The Assistant to the
                                                    Commissioner for Program
Commissioner for Ser-                               Planning and Evaluation is
vices, Deputy Commis-                               responsible for:
                                                                                                                                   and the American Red Cross.
sioner for Financial and                            » Developing all Department of Social
                                                                                                                                   Personnel & staff development
Supportive Services,                                Services plans,
                                                                                                                                   The Staff Development Director has primary
Director of Administra-                             » Preparing funding applications for special
                                                                                                                                   responsibility for ensuring the Social Services’
                                                    programs,
tive Services, Staff                                                                                                               workforce receives the information and tools neces-
                                                    » Overseeing the contracts, and                                                sary to provide services to our customers in a com-
Development Director,
                                                    » Preparing and/or responding to requests                                      petent, objective, and professional manner. This
Confidential Adminis-                               for proposals.                                                                 includes assessing, planning and the delivery and
trative Assistant to the                            fair hearings                                                                  scheduling of training programs that meet State,
Commissioner, Assistant                                                                                                            Federal, and local mandates.
                                                   Fair hearings can be requested on a denial, discon-
to the Commissioner                                tinuance or reduction of benefits or services, on                               »The Staff Development and Personnel Unit is
                                                   matters of state policy, employability status, meth-                            also charged with providing Personal and Career
for Program Planning                                                                                                               Development for DSS staff members. Educational
                                                   od of payment of benefits or a failure of DSS to act
and Evaluation, and Fair                           on an application or request. Hearings are held at                              programs with Dutchess Community College and
Hearing Specialist. The                            DSS and are presided over by a NYS Administrative                               Adelphi University are a key component in our
                                                   Law Judge. At the hearing, DSS must justify the                                 program, which are aimed at Workforce Profession-
Commissioner’s office
                                                   action it has taken. Clients can have representatives                           alism, and promotional advancement within the
oversees the programs                              at the hearing and they can present evidence or                                 Civil Service System.
and operations of the                              bring witnesses. Hearings are usually held about                                The staff development Unit:
department.                                        one month after they are requested and decisions                                » Completes state and local surveys, plans
                                                   are rendered within six weeks after the hearing.                                all needs assessments related to staffing
                                                   The fair hearing specialist:                                                    and training.
                                                   » Represents DSS in administrative reviews                                      » Coordinates the completion of the Deparment
                                                   requested by applicants or recipients, and                                      of Social Services Annual Report.
                                                   » Serves as liaison to the public utility companies                             » Conducts orientation for all new staff and
                                                                                                                                   schedules unit overviews.
                                                                                                                                   » Maintains agency audio visual equipment.
                                                                                                                                   » Conducts training evaluations.
                                                                                                                                   » Maintains the STARS (Statewide Training
                                                                                                                                    and Registration System), and data base which
                                                                                                                                    registers staff for state training and maintains
                                                                                                                                    the employee training history.
                                                                                                                                   » Monitors CPS worker compliance with State
 fair hearing Activity                                                                                                             training mandates.
                                                                                           2006                        2007
 Fair Hearings Scheduled ................................................................675 ........................ 722          In Dutchess County, the Staff Development Unit
 Administrative Disqualification Hearings ........................................ 18 ...........................11                also encompasses the Personnel and Payroll func-
 Appellant Defaults ........................................................................... 181 .........................195   tion for the Department of Social Services. The unit:
 Appellant Withdrawals ...................................................................... 68 ...........................60     » Maintains the Department’s active and inactive
 Cases Resolved at or Before Hearing ............................................ 50 ...........................76                 personnel files and handles all personnel-related
 Agency Decisions Upheld .............................................................. 179 .........................151           matters. This includes assisting the County Per-
 Agency Decisions Reversed............................................................. 33 ...........................37           sonnel Department with recruitment of qualified
 Inter-jurisdictional Hearings ................................................................3 .............................3    applicants through newspaper advertisements and
                                                                                                                                   attendance at job fairs.

12   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                                                            Making the Connection       Building the Future


 Contract Activity 2007
                                                                                           » Handles all job interviews for non-management positions and makes the hir-
 Assisted Living/Adult Foster Care Services..............6
                                                                                           ing decision.
 Day Care ......................................................................16
 Detention/Foster Care Institutions ..........................41                           » Monitors all probationary periods and the corresponding performance ap-
 Domestic Violence Services .......................................4                       praisals. This also includes the updating of Civil Service Job Specifications as
 Employment Services ................................................13                    well as title specific task and standards for each job in the Department.
 Nutrition Education/HEAP ..........................................3                      » Maintains all department payroll records, using the LOGOS system and
 Genetic Testing ............................................................2             provides employees with information on benefits, leaves of absence, FMLA
 Homeless Prevention ...................................................3                  requests, payroll issues, and applications for retirement.
 Interpreter Services .....................................................2
 Legal Services...............................................................1
                                                                                           » Provides management and Department Unit Heads with reports on benefit
 Medical Exams/Services..............................................3                     time usage, overtime, compensatory time, seniority, salary, and other requested
 Memoranda of Agreement .......................................81                          information.
 Personal Care Related Services/Respite.................17                                 » Acts as liaison with the Dutchess County Personnel Department, Dutchess
 Other Inter-Agency Service Agreements .................8                                  County Finance Department, Office of Risk Management and the County At-
 Preventive Services/TASA .........................................21                      torney’s office.
 Resource Parents ......................................................121
                                                                                           » Conducts agency exit interviews.
 Service Agreements ...................................................10
 Totals .......................................................................352         » Acts as management representative at employee grievances, disciplinary pro-
                                                                                           ceedings and other related action.

Commissoner’s Office Accomplishments 2007
» Coordinated the Annual Employee Appre-                                             sociation’s (NYPWA) Commissioners’ Policy                 » Dutchess County’s Integrated County
ciation Day celebration and served as Chair of                                       Committee on Adult Services, which surveyed               Planning accomplishments received two
the Employee of the Month Committee.                                                 all local districts and led to a series of eight re-      mentions in the New York State Office of
» Served on the Staff Development Institute                                          gional focus group meetings and the issuance              Children and Family Services’ (OCFS) Inter-
Planning Committee for 2007 Institute in Buf-                                        of a paper, “Building a Shared Commitment to              view with Commissioner John A. Johnson:
falo, NY.                                                                            Protect and Support Vulnerable Adults.”                   What We Accomplished. OCFS states that
                                                                                     Committee recommendations included the                    this document is a resource that State leaders
» Served on NYS Staff Development Advisory
                                                                                     following:                                                and the general citizenry should look at to
Council and on the Temporary Assistant, and
                                                                                                                                               raise their awareness about the direction we
Membership sub-committee of the council.                                             • Improve access to mental health, develop
                                                                                                                                               should be going in the provision of services
» Served on the STARS User Group in prepa-                                             mental disability services and other
                                                                                                                                               to the vulnerable populations of this state.
ration for the new web-based version of the                                            assistance.
                                                                                                                                               » Joined Governing’s Jonathan Walters, Larisa
program.                                                                             • Coordinate State policies across systems.
                                                                                                                                               Benson, Director of Washington Governor
» Conducted 63 new employment interviews.                                            • Provide housing that is safe, affordable                Gregoire’s Government Management and Ac-
» Hired 47 new employees.                                                              and appropriate.                                        countability and Performance Initiative and
» Coordinated and processed 61 promotions                                            • Modify policies on financial management,                Mary Lou Goeke, United Way in Santa Cruz
and reassignments 24 leaves of absence and 33                                          medical decisions and guardianship.                     County California, for a Webinar entitled
separations from County service.                                                     • Increase the availability of home care                  “Getting the Public, the Press (and Public
                                                                                       services and assisted living options.                   Officials) to Focus on Performance.” We also
» Coordinated the Dutchess Community Col-
                                                                                                                                               had Governing.com mention and provide
lege Project through which 35 employees took                                         • Fortify the role of the adult services worker.
                                                                                                                                               a link to the Department’s Annual Reports
courses and worked toward a degree.                                                  » Participated in an advisory group formed                and the selected indicators for the Integrated
» Coordinated the Adelphi University Program                                         by New York State Temporary and Disability                County Planning Process. Participated in
for Children Services staff through which eight                                      Assistance to assess current local options and            the County’s April 2007 outreach sessions to
staff members took courses toward completion                                         develop new strategies for managing individu-             the victims of flooding throughout Dutchess
of their MSW degree.                                                                 als under the Strict Supervision and Treatment            County.
» Chaired the Dutchess County and Depart-                                            procedures of the Sex Offender Management
                                                                                                                                               » Participated in Dutchess County BOCES’
ment of Social Services’ United Way campaign.                                        and Treatment Act. The group was asked to
                                                                                                                                               Parent Information Night on Long Term Sup-
                                                                                     meet with senior officials in the Governor’s of-
» Coordinated the Daffodil Days for the                                                                                                        ports, providing information on guardian-
                                                                                     fice to provide local perspectives on the issues
American Cancer Society and the anemone                                                                                                        ship with parents.
                                                                                     around the development of housing options
sale for the Mental Health Association.                                                                                                        » Speaker at Dutchess ARC’s annual mem-
                                                                                     as they relate to sex offenders as well as to
» Chaired the New York Public Welfare As-                                            ex-offenders.                                             bership meeting.
                                                                                                                                                                     continued on page 14...


                                                                                                                                             2007 DSS ANNUAL REPORT :: www.dutchessny.gov 13
                                                            2007


Commissoner’s Office                                     Administrative services
Accomplishments 2007
...continued from page 13                                The following units are overseen by the Director:
                                                         Accounting, Central File, Reception, Purchasing,
» Became a member of the Dutchess County Office
                                                         Welfare Management System, and Computer Infor-
for Aging’s NY Connects Long Term Care Council,
                                                         mation Services.
which reviews our long-term care system’s planning
and development in order to ensure achievement           Accounting
of the goals and objectives of the Dutchess County       » Audits, processes and accounts for all payments
Single Point of Entry for long-term care.                made to or for recipients of assistance or
» Increased emergency beds at the Children’s Home        for services.
of Poughkeepsie from 12 to 16.                           » Prepares and tracks reimbursement claims made       The Director of Admin-
» Secured the services of a CHAMPS trained physi-        to New York State.                                   istrative Services helps
cian for the Child Advocacy Center.                      » Receives and disburses income for individuals for develop and present
» Developed plans for the use of over $6,967,280 in      whom DSS is the representative payee or guardian.
                                                                                                              the annual budget, and
Flexible Funding for Families awarded by New York        » Discovers, records and pursues third party health
State.                                                   insurance to reduce Medicaid expenditures.           is responsible for the
» Served on the Criminal Justice Council and its         » Serves as liaison with medical providers for       supervision and coordi-
Prevention and Sanctions Victims and Women in the        billing and implements the Medicaid restriction pro- nation of the fiscal and
Criminal Justice System sub-committees.                  gram for clients who over-utilize Medicaid services.
                                                                                                              operating functions.
» Prepared contracts totaling over $37,000,000           » Issues temporary benefit cards.
for services, excluding the value of resource parent     » Maintains the Cash Management System of
contracts and Medicaid-funded contracts.                 the Welfare Management System (WMS), which
» Served as chairperson of the Children’s Services       accounts for all repayments and recoupments of
Council Integrated County Planning Workgroup.            benefits for clients who were overpaid.
Together with the Office of Community Corrections        Central File
and Probation and the Youth Bureau and with the
                                                         » Maintains all closed case records and retrieves
help of community partners developed the 2007-
                                                         files as needed.
2009 Child and Family Services Plan, which sets
forth each of those department’s service outcomes        » Handles record retention and annual purges of
and strategies with respect to the populations they      records in accordance with NYS regulations. Issues
serve.                                                   case numbers for new applicants.
» As part of the comprehensive needs assessment          » Does all the case filing for the Temporary Assis-
for the Integrated County Planning effort, worked        tance and Child Support Divisions.
with the County Executive’s office, the Departments      » Processes all voter registration forms and man-
of Health and Mental Hygiene, Office of Com-             ages the mailroom.
munity Corrections and Probation and the Youth
                                                         Computer Infor-
Bureau and with the assistance of Marist College’s
                                                         mation Services
Office of Community Research to develop a set of
data indicators across systems. The resulting docu-      » Installs,
ment, available at http://www.co.dutchess.ny.us/         maintains and
CountyGov/Departments/YouthBureau/2007Selec              administers
tedindicators.pdf, strengthens the understanding         personal comput-
of governmental planners, community members,             ers, servers and
providers and decision makers.                           systems including
                                                         the Local Area
» Served on the Dutchess County’s Health and
                                                         Network (LAN).
Human Services Cabinet Performance Evalua-
tion Workgroup, which focuses on incorporating           » Develops and
performance data indicators into all county human        maintains local
services contracts and county operated programs.         applications.
As an outgrowth of this effort, established within the   » Provides local
Department centralized outcome performance tracing       personal com-
and compiled an annual report of the Department’s        puter support via
contract performance outcomes.                           the Help Desk.

14   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                               Making the Connection        Building the Future




» Serves as liaison with New York State          tains the stock room.                             repairs, maintenance and cleaning of
and trains workers for state PC-based            » Maintains the petty cash account and            the building.
systems such as CONNECTIONS in                   pays all administrative bills.                    Reception
Children’s Services and the Electronic
                                                 » Coordinates the purchase and main-              » Screens all visitors and directs them
Eligibility Decision Support System
                                                 tenance of a fleet of 45 cars and vans            to the appropriate unit or location.
(EEDSS) in Medicaid.
                                                 with the Dutchess County Auto Center.             » Distributes applications for assis-
» Does website development and
                                                 » Reconciles monthly state and federal            tance, reviews for completeness, and
administration and network integration
                                                 revenues and reports the income to the            routes to the appropriate division.
with New York State services.
                                                 Dutchess County Finance Department.               » Accepts and routes to other staff
Purchasing, Fleet Control, Revenue
                                                 » Serves as the liaison with Dutchess             documentation submitted by applicants
» Purchases supplies and equipment,              County Public Works Department for                or recipients.
orders state and local forms, and main-


Adiministrative Services Office Accomplishments 2007
Accounting                           dure for help desk support and       Program Modifications and            flows and terminology are being
» Moved from bi-monthly to           trained CIS Staff                    Project Documentation                integrated into the program
monthly mailing of 3,700 in-         • Created a procedure for adding     Note: STS and GCI are what’s         menus focusing on DSS worker
voices for money owed to DSS,        new users to the system for User     known as beta versions. This is      familiarity and vernacular.
resulting in $2 million recovered    Security and trained CIS staff.      to say there is a finished version   Impromptu and formal meet-
during 2007.                                                              budgeted for 2008. Beta ver-         ings are conducted to transition
                                     • Modified the timesheet to in-                                           workers into the new system.
» Maintain accounts for 272          clude a totals line at the request   sions are typically initial offer-
                                                                          ings for testing purposes.           Ongoing all year.
clients and made payments            of the accounting supervisor.
totaling $1.7 million on their       This involved finding the cor-       • Limitations within the beta        • Numerous PowerPoint, and
behalf.                              rect timesheet (Rockland) and        version inhibit the ability to       word training documents were
                                     submitting it to Controltec for      effectively maintain dynamic         designed to train DSS work-
» Started scanning of claims and
                                     a modification specified by our      department and personnel             ers that focus on their program
repayment agreements directly
                                     accounting staff.                    changes. Therefore, department,      areas, i.e. Food Stamps, MA, etc.
into the case records in the Cli-
ent Inquiry System.                  • Altered how the workers            unit and employee changes            • Procedure for Ordering CBIC
                                     names appear on the bills. First     are manually maintained. This        benefit Cards
» We are maintaining approxi-
                                     initial/lastname vs. full name.      should be fixed in the finished      • Visitors are referred to by a se-
mately 95% of our reports as
                                                                          version.                             quence number rather than their
PDF files instead of printing and
filing paper reports.                Status Tracking / Client In-         • Dutchess County DSS work-                     continued on page 16...
» Made over $44 million in pay-      quiry Application
ments either directly to clients     DSS’ internal communica-
or to vendors on the clients         tion paradigm is, albeit slowly,
behalf.                              radically changing with the
» Made over $4.1 million in day      introduction of status track-
care payments during the first       ing and General Client Inquiry.
11 months of 2007.                   There are five main initiatives
                                     that define the project.
CIS Unit
Kindertrack                          • Program Modification and
                                     Project Documentation
• Continued to foster commu-
nication between Controltec          • Hardware installations
and DSS to ensure we have all        • Worker Training
resources available to us. This is   • Technical Training for
on going.                            Computer Information Staff
• Created a technical proce-         • Help desk / Troubleshooting
                                                                                                 2007 DSS ANNUAL REPORT :: www.dutchessny.gov 15
Adiministrative Services Office Accomplishments 2007
... continued from page 15
names (CGR Recommendation).          checks were
• Four receipt TSP800 Print-         printed at DSS
ers were installed in recep-         on pre-printed
tion that are used to identify       pin feed check
the visitor as a number rather       forms. The old
than their name.                     way was prob-
                                     lematic as check
CAC                                  numbers assigned
• Two project initiatives were       from Albany had
on a collision course. NYS was       to match the
eliminating dialup access. CAC       pre-printed local
case workers rely on dialup          check stock. Any
access solely. CONNECTIONS           printer errors
application users, (all case         (paper jams, etc)
workers) were to access CON-         meant getting
NECTIONS using SSL/VPN via           Albany involved
the Internet. The other initia-      to reassign the
tive was DC OCIS’ need to inte-      problem checks
grate four county departments                                             • Two wireless access points to      the project.
                                     to new undamaged check
to use one Internet network                                               the internet were installed for      • In the process of upgrading
                                     numbers. Besides the ease of
with security for each individual                                         this project.                        equipment we have removed 66
                                     just reprinting after a paper jam,
department. The departments          there is s huge reduction in cost    Miscellaneous                        outdated CPU’s from service.
are DA, CAC, DSS and Po-             for plain check stock compared       • Supported 444 computers            • Two new servers have been
lice. OCIS installed a router        to multicolor preprinted stock.      and seven servers                    placed in service bringing
to handle the load. All laptops      Report Viewer w/ OCIS                                                     our total to seven (SOS and
                                                                          • Rewired and installed new
were configured for wireless and                                                                               Appdutch’b’).
                                     • Installed a report viewer          concentrators to downsize old
wired network access as well as
                                     that will be used with admin-        WMS terminals and printers           • Canon and Savin copiers
providing training for all case
                                     istration’s time and attendance      that have been replaced by PC’s.     have been set up for scanning
workers on how to adapt to the
                                     requirements. The report viewer      • Eliminated the use of an out-      capabilities. Workers now have
new network environment.
                                     eliminates the need to call OCIS     dated print server (LDutchess2).     the ability to scan documents
• This commitment, with it’s         for reports on agency over-                                               for filing and e-mailing.
                                                                          Completed 95% of the IP con-
tight schedule was accom-            time etc. We can now get that        nections and moved all remote        • Updated TA & SIU Depart-
plished and is working beauti-       information with the click of a      use off of old print server. Users   ments with WTWCMS reviewer
fully. DSS workers at CAC are        button.                              now have a more efficient and        access in order for them to
experiencing high speed access       • Set up wireless high speed         faster means of printing through     check employment records for
to CONNECTIONS, Email and            network access to the Internet       the network.                         clients.
Printing.                            for Lexington Center for
                                                                          • A project was started to trace     • Completed Installation of
• All important network change       Recovery. They use SSL/VPN
                                                                          and create a building schematic      EmedNY print solution software
information and access specs         access to Mental Hygiene.
                                                                          of all routers and wiring loca-      to enable printing from the
are documented and available         Organized and conducted all
                                                                          tions. In the process we have        EmedNY application.
for CIS Staff to use during help     meetings to handle specs, logis-
                                                                          upgraded network connections
desk calls.                          tics and scheduling with Paul                                             • Completed Social Services
                                                                          for all equipment on all floors.
XML CHECK PROJECT                    Walker (OCIS) and Ben Fassett                                             computer inventory and up-
                                                                          We have identified and removed
                                     (MH). Negotiated an imple-                                                dated IT management applica-
• Wrote program application                                               four inferior hubs effecting 100±
                                     mentation and support strategy                                            tion accordingly.
allowing DSS checks to clients                                            users. There are approximately
                                     that minimizes DSS CIS staff                                              • Installed 60 new PC’s and 16
and vendors to be printed at                                              600 network connections
                                     responsibilities. Tech support                                            flat screen monitors including
Finance on inexpensive plain                                              throughout the building and we
                                     will be provided by a contractor                                          the PC redeploys for the file
check stock. Prior to this,                                               are approximately 1/3 through
                                     hired by Lexington.
                                                                                                                          continued on page 17...

16   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                            Making the Connection      Building the Future


Adiministrative Services Office Accomplishments 2007
... continued from page 16
room workers.                                  mote location.
• Updated all Employment workers with          Historically,
Internet Access.                               bus commut-
• Updated CIS Employee procedures on           ers had dif-
Employee Securities including three new        ficulty getting
areas now maintained by CIS:                   to the remote
                                               classroom.
   * WTWCMS
                                               Bringing
   * ASSETS Worker Defaults
                                               BOCES to
   * Onyx Partner Portal                       60 Market
• Updated Computer Training room with          eliminated
new state images                               that problem.
• Completed the Installation of five EEDs      This new
state machines in the Medicaid Unit.           training initia-
• Completed the Day Care unit move             tive was well
and the additional 21 relocations of TA        received and
and Medicaid workers with co-workers.          very popular.
                                               Continued
• Completed the planning and imple-
                                               ongoing main-                                   • Pulled over 400 records from the re-
mentation of the FS and CSEU Depart-
                                               tenance of the DSS portal page.                 tention center.
mental swap.
                                               • Provided support by uploading the
• Completed IP connection of printers                                                          • Received 182,300 pounds of mail.
                                               newsletter to the DSS webpage for inter-
in Medicaid to allow for easy conversion                                                       • Assigned 4,803 new numbers to new
                                               nal access.
from one printer to another in case a                                                          clients.
printer is down waiting for repair.            Training / Conferences
                                               • Attended Visual Studio Net 2005 in            • Filed over 750,000 pieces of loose fil-
• Assisted the state in removal of Micron
                                               November                                        ing for Child Support.
PC’s and installation of new state pc’s for
the supervisors.                               • Attended the 6th annual LAN adminis-          • Spent 732 hours translating from
• In addition to all of the major depart-      trators conference, Lake George, NY             Spanish to English.
ment relocations, securities, and employ-      File Room                                       • Processed 6,832 voter registrations and
ee profiles were created for:                  • Sent 1,316 boxes to the retention             completed 542.
   * 44 new employees                          center giving us a total of 8,914 boxes in      • Started imaging records in the
   * 59 existing employees                     retention.                                      Medicaid Unit.
     relocating offices
   * 12 returning employees from leave
     of absence
• Installed two Flat Screen TV’s Wall
Mount (Commissioners’ Conference Room
and Class Room). Wrote a User Guide for
both. These TV’s will accommodate DVD,
Computer and Cable input.
• A contract to bring BOCES MTI Win-
dows XP Computer basics training to 60
Market Street.
• Three classes were conducted at 60
Market each containing ten employees.
This was a great break through for DSS
employees to get much needed computer
training with the hassle of driving to a re-

                                                                                             2007 DSS ANNUAL REPORT :: www.dutchessny.gov 17
      2007


Adult services
                                     PRoTeCTiVe seRViCes foR AdULTs
                                  » Identifies and assists individuals over
                                  the age of 18 who, because of physical or
                                  mental impairments, can no longer provide
                                  for their own needs or protect themselves
                                  from neglect or abuse, and have no one
                                  willing and able to help in a responsible
Adult Services in-                manner.

cludes Protective                    » Provides services designed to prevent or rem-         AdULT TiTLe XX seRViCes/hoUsinG
                                     edy neglect, exploitation or abuse and to strength-     » Assists protective service clients in addressing
Services for Adults,
                                     en clients’ capacity to function and their ability to   issues that will help them function at an improved
Adult Title XX                       be self-directing. Services may include counseling,     level and thus eliminate the need for future protec-
Services/Housing, and                locating adequate shelter and clothing, arranging       tive services. Issues may include health, finances,
Domestic Violence.                   transportation, shopping for the homebound and          education, and family planning. These services
                                     assisting the client in obtaining other benefits such   are provided if the client requests the service and
                                     as Medicaid, Social Security Disability/Retirement,     cooperates with staff.
                                     SSI and Food Stamps. The primary objective of
                                                                                             » Attempts to locate housing for Temporary As-
                                     staff is to help clients to remain in the community.
                                                                                             sistance clients who are faced with an eviction or
                                     » Provides services to individuals without regard       who are temporarily residing in motels or shelters.
                                     to income or resources.
                                                                                             » Arranges for transportation of homeless
                                     » Pursues legal interventions when necessary            children to and from school while in temporary
                                     including assisting clients in obtaining orders of      shelter and arranges for moving and storage of
                                     protection, securing admission to a psychiatric         clients’ belongings.
                                     facility or developmental center or having the DSS
                                                                                             » Works with Dutchess County Housing Con-
                                     become protective payee of the clients’ funds.
                                                                                             sortium to address the housing crisis in Dutchess
                                     » Pursues guardianship under Article 81 of the          County.
                                     Mental Hygiene Law for protective clients who do
                                                                                             » Contracts with Family Services, Inc. to run the
                                     not have decision-making capacity.
                                                                                             Teen Parent Program, which provides mandated
                                                                                             comprehensive case management for pregnant and
     Temporary shelter expenditures
                                                                                             parenting teenagers under the age of 18.
        CosT
 $3,500,000

 $3,000,000

 $2,500,000

 $2,000,000

 $1,500,000

 $1,000,000

      $500,000
                3.4
stay in weeks > 3.4     3.4    4.3      4.5   4.7    6.2    8.2   10.4   11    10     12     21

        YeAR ‘96        ‘97    ‘98      ‘99    ‘00   ‘01    ‘02    ‘03   ‘04    ‘05   ‘06    ‘07
18    2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                      Making the Connection                               Building the Future




                                        and residential domestic     contract with Grace Smith                                       Temporary shelter housing
                                        violence services under      House, for non-residential
                                                                     domestic violence services to                                     Year               number of Persons
                                        Title XX,
                                                                     include a Latina caseworker                                       1996.......................................... 559
                                        o Contracts with Family
                                                                     to provide outreach and com-                                      1997.......................................... 561
                                         Services, Inc. and Grace
                                                                     munity education services to                                      1998 ......................................... 567
                                         Smith House to provide
                                                                     the Latina community.                                             1999 ......................................... 453
                                        shelter and non-residen-
domesTiC VioLenCe                                                    » Continued to fund an                                            2000 ......................................... 549
                                  tial services including advo-
» DSS employs a domestic          cacy, community education,         Intensive Case Manager                                            2001.......................................... 566
violence liaison who:             hotline services, legal services   employed by Grace Smith                                           2002 ..........................................746
o Screens all Temporary As-       and counseling,                    House.                                                            2003 ......................................... 791

sistance applicants/recipients                                       » Paid $1,304,375 to the                                          2004 ..........................................774
                                  o Conducted 93 assessments
who self-disclose issues of                                          Grace Smith House, Family                                         2005 ......................................... 672
                                  and 44 re-assessments.
domestic violence in order to                                        Services, Inc. and the Office                                     2006 ......................................... 637
assure that all victims have a    » Maintained Hudson River
                                                                     of Community Corrections                                          2007 ..........................................574
safety plan in place,             Housing’s Follow-Through
                                                                     and Probation for additional
                                  Case Management program
o Provides information about                                         services to victims of domes-
                                  and the shelter maintenance
resources to assist victims and                                      tic violence (payments for                                     Unit to ensure that victims in
                                  program including $21,000
completes an assessment of                                           residential shelter costs are                                  the criminal justice process
                                  for cash security deposits and
their ability to safely comply                                       included in temporary assis-                                   have representation.
                                  short-term (less than four
with Social Services Rules and                                       tance payments).                                               » Continued a case review
                                  months) rental.
Regulations,                                                         » Legal programs sub-                                          team in order to allow staff to
                                  » Continued to provide
o Networks with the domestic                                         contracted to Legal Services                                   discuss difficult cases.
                                  Hudson River Housing, Inc.
violence service providers on a                                      of Dutchess County include                                     » Dedicated a worker to
                                  with funding to defray the cost
regular basis,                                                       a pro-bono legal program,                                      educating the public about
                                  of placing individuals who
                                                                     whose purpose is to develop a                                  protective services for adults.
o Provides information and        were turned away from the
                                                                     network of pro-bono attor-
referral for domestic violence    overnight shelter in motels                                                                       » Our domestic violence
                                                                     neys to represent poor and
residential and non-residential   during inclement weather. The                                                                     liaison and Grace Smith
                                                                     low-income battered women
services,                         amount was $97,000.                                                                               House staff jointly conducted
                                                                     in the Supreme Court of
o Funds both non-residential      » Continued to enhance our         Dutchess County and Family                                     domestic violence training for
                                                                     Court, and a Divorce Repre-                                    our staff.
                                                                     sentation project.                                             » Served as guardian for 26
                                                                     » We also provide funds for a                                  individuals.
                                                                     staff member at the Probation                                  » Served as protective payee
                                                                     Department’s Victims Services                                  for 130 individuals.


                                                                      Adult services
                                                                                                                                                    2006                             2007
                                                                      Adult Services Cases Open
                                                                      At End of Year .................................................................350 ............................. 349
                                                                      Domestic Violence Screenings .................................... 120 ..............................137
                                                                      Temporary Shelter Stays in Weeks ................................ 12 ................................21
                                                                      Temporary Shelter Expenditures ................... $2,960,735 ................ $3,095,641
                                                                      Number of Persons Placed ...........................................637 ..............................574
                                                                      Adult Protective Services Referrals .................................................................. 595




                                                                                                         2007 DSS ANNUAL REPORT :: www.dutchessny.gov 19
Adult Services Accomplishments for 2007

» Our workers continued to deal with the            » Participated in case consultation          » ➢Continued to be a member of the
challenges of an ever-evolving comput-              meetings.                                    Dutchess County Consortium in an effort
erized adult services system. While the                                                          to address the housing crisis in Dutchess
                                                    » Attended APS regional meetings formed
improvements in the system are good,                                                             County.
                                                    by several local counties.
they do require constant adjustments on
                                                                                                 » Collaborated with Community Housing
the part of our workers.                            » Met with local hospitals and established
                                                                                                 Innovations to provide additional housing
                                                    liaisons from our division with the hope
» Continued to educate other agencies                                                            for the people in Dutchess County.
                                                    that the discharge of those individuals in
about the scope of Protective Services for
                                                    need of APS would be more efficient.         » Monitored the family-type homes and
Adults (PSA) and how to obtain services.
                                                                                                 the foster family program.
                                                    » Provided housing assistance to the
» One of our staff members was on the
                                                    Temporary Assistance homeless popula-        » Trained our family-type home operators.
radio to address what APS is.
                                                    tion. Lack of affordable housing continues
                                                                                                 » Guest speaker provided training on the
» Staff helped design a billboard to adver-         to be a problem.
                                                                                                 Ombudsman program.
tise services we provide.




20   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
   2007
                                                                                          Making the Connection                      Building the Future


Children’s services
Child Protective services (CPs)                       need for foster care. Referrals are received from
This unit investigates allegations of abuse and/      the CPS Unit or from other community agencies.
or neglect of children under 18 years of age.         » Arranges for intervention to address issues
Case managers are available seven days a week,        which contribute to child neglect and abuse and/
24-hours per day to investigate reports received      or create a risk of foster care placement. Services
through the State Central Register for Child          are provided to address substance abuse, mental
Abuse and Maltreatment (1-800-342-3720).              illness, developmental disabilities, medical care,
» Assesses safety of and risk to children due to      counseling, day care and other needs.                                    Children’s Services is
abuse or neglect and provides intervention when       » Provides transportation assistance, day care                           an umbrella for many
needed.                                               and homemaking services.                                                 departments; Child
» Arranges on-going case management for               » Provides services which have been ordered                              Protective Services,
families through the Preventive Services Unit and     through Dutchess County Family Court.                                    Preventive Services,
other community services providers when service       » Monitors clients’ compliance, reports to court                         Foster Care, Adop-
is necessary.                                         and files petitions when needed.                                         tion/Home Finding
» Files neglect and abuse petitions to seek from      » Contracts with The Astor Home for Children                             and Secure and Non-
Family Court orders of protection, court-ordered      and Abbott House, for home-based case man-
services for the families and/or authority to place                                                                            Secure Detention.
                                                      agement services for families at risk of placing
children in foster care.                              their children in foster care and with Astor for a
» Participates in the Dutchess County Child           Coordinated Children’s Services Initiative (CCSI).
Sexual Abuse Team, conducting joint sexual            CCSI is a tiered inter-agency project designed
abuse investigations with police departments          to create a comprehensive system of care in
and the District Attorney. The Sex Abuse Team         Dutchess County. It provides coordination of
operates out of the Child Advocacy Center (CAC)       services to children with emotional or behavioral
in the Center for the Prevention of Child Abuse       concerns that put them at risk of out-of-home
offices in Poughkeepsie.                              placement.
» Contracts with the Center for the Prevention        » Contracts with Dutchess County Office of Pro-
of Child Abuse to partially fund the operation        bation and Community Corrections for PINS and
of the Center and for a Parent Empowerment            JD Diversion and Supervision Programs.
Program, community education and information          » Contracts with the Youth Bureau for            Children in foster Care*
and referral services.                                mandated preventive case management              Cases by Age
» Contracts with Family Services, Inc. to treat       services for youth leaving facilities, who       Under 2 ..........................................33
sex abuse perpetrators.                               are at risk of returning to placement,           2 - 5 years......................................50
                                                      and for youth who have school related            6 - 9 years......................................50
» Contracts with the Astor Home for Children
                                                      problems, drug or alcohol use, which cre-        10 - 13 years .................................39
for a treatment team for sexually abused children
                                                      ates or increases the risk for out-of-home       14 - 17 years ...............................109
and for juveniles who have committed sexual
                                                      placements.                                      over 17 ...........................................29
offenses. The team provides treatment modalities
                                                                                                       * From CCRS Monthly Summary
for both victims and offenders.                       » Contracts with the Dutchess County             Characteristics Report for 12/01/07

» Contracts with Grace Smith House to fund a          Community Action Partnership for case
Domestic Violence Liaison who works with CPS          management services to families who live
                                                      in the Harlem Valley or southern Dutchess
case managers when domestic violence has con-                                                          Children in sexual Abuse
                                                      and qualify for mandated preventive
tributed to child maltreatment.                                                                        Cases by Age
                                                      services.
Preventive services                                   foster Care                                      Zero to 8 ........................................60
                                                                                                       9 to 16 ............................................ 91
» Provides counseling and in-home services and        » Directly supervises children in foster         17 and over ..................................... 6
connects families with community agencies who         family homes and provides case manage-
can provide long-term services, preventing the        ment to children placed in child care


                                                                                            2007 DSS ANNUAL REPORT :: www.dutchessny.gov 21
       2007


                                                                                                Children in foster Care by ethnicity*
Children’s services ... continued
facilities such as residential                               care with return to family if
treatment or group homes.                                    possible, or adoption if the
» Ensures that foster children                               family cannot be reunited,
receive the medical, devel-                                  or if neither is possible, then
opmental, educational and                                    preparation for independent
mental health services they                                  living or discharge to another
require.                                                     appropriate resource.

» Supervises Article 10                                      » Supervises placements
placements of children with                                  made by other states and
relatives.                                                   counties.

» Counsels birth parents                                     » Contracts with the Chil-
of children about their need                                 dren’s Home of Poughkeepsie        * From CCRS Monthly Summary Characteristics Report for 12/01/07
for treatment for drug or                                    to provide a 16 bed emergency
alcohol addiction, sexual                                    foster care placement cottage
abuse, emotional disturbance,                                which includes diagnostic         for their child in foster care.       care institutions with which
physical, mental, housing and                                evaluations when children         A child may be surrendered            we contract. In addition, the
employment problems and                                      need them.                        for adoption at any age prior         Therapeutic Foster Home
lack of knowledge of child                                   Adoption/home finding             to 14 if it is in the child’s best    Programs with Abbott House
development and parenting                                                                      interests to be adopted. Most         and Astor Home for Children
                                                             Children available for adoption
techniques.                                                                                    children available for adoption       enable us to keep emotionally
                                                             may be surrendered by their
                                                                                               have been in foster care and are      disturbed and conduct disor-
» Develops child and family                                  parents for adoption or may
                                                                                               eligible for an adoption sub-         dered children from placement
service plans, permanency re-                                be freed for adoption through
                                                                                               sidy, this is, a monthly check        in institutions.
ports, files court petitions and                             a Family Court decision to
                                                                                               similar in amount to foster care      » This unit:
regularly appears in Family                                  terminate parental rights due
                                                                                               board checks.
Court. The goal for each child                               to failure of the parents to                                            » Recruits, conducts home
is safe, nurturing temporary                                 provide a safe return home        Foster parents are encour-            studies, provides training and
                                                                                               aged to adopt children in             certifies both foster and adop-
                                                                                               their homes and many foster           tive home applicants.
 Juvinile Placements with social services*                                                     parents become adoptive
                                                                                                                                     » Certifies and trains relative
                                                 2006                  2007                    parents. Others provide tem-
     Persons in need of
                                                                                                                                     foster home applicants.
                                                                                               porary care until children are
     Supervision (PINS) .............................19 ......................20               discharged to more permanent          » Maintains foster home
     Juvenile Delinquents (JD) ..................25 .................... 20*
                                                                                               living situations.                    records and completes annual
     * From Intake Log
                                                                                                                                     recertification process for all
                                                                                               Children are placed in foster
                                                                                                                                     active foster parents.
                                                                                               care either by Child Protective
                                                                                               Services, Family Court or by          » Supervises adoptive place-
                                                                                               caretakers unwilling or unable        ments until the adoption is
                                                                                               to care for them. Some children       final and counsels children and
                                                                                               are placed with relatives as          adoptive parents.
                                                                                               foster parents.                       » Completes private adoption
                                                                                               There are currently 110 certi-        home studies.
                                                                                               fied foster homes available for       secure and non-secure
                                                                                               Dutchess County children.             detention
                                                                                               There is a great need for more
                                                                                                                                     The Family Court remands
                                                                                               foster and adoptive homes
                                                                                                                                     boys and girls ages 7 to 16
                                                                                               and we continually recruit
                                                                                                                                     in detention settings to await
                                                                                               and train applicants. We also
                                                                                                                                     hearings in Family Court or
                                                                                               utilize group homes and foster


22     2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                                         Making the Connection                                   Building the Future


  foster care placement on petitions of Juvenile Delinquency (JD)                   » Contracts with the City of Poughkeepsie for secure detention
  or Persons in Need of Supervision (PINS). Often the children                      and with Astor Home for Children and Berkshire Farm for non-
  are placed on emergency basis directly from court.                                secure detention beds.
  » Supervises non-secure detention placements, transports                          » Contracts with Astor Home for Children for secure deten-
  children to court hearings and monitors non-secure detention                      tion coordination services.
  centers and ensures that children’s medical and mental health
  needs are met.


                                                                                    CPs Case summary
                                                                                                                                                                        2006                               2007
                                                                                    Reports of Abuse and Neglect made to
Letter of Appreciation                                                              State Central Register.................................................2,643 ...........................2,611
                        ers:
Commissioner Robert All                                                             Abuse Petitions Filed in Family Court........................... 50 ................................52
                                                                                    Neglect Petitions.............................................................734 ............................. 659
                                  te to you about two
 This is a letter I needed to wri                                 State of          Termination of Parental Rights ....................................... 42 ................................38
                                doing a wonderful job for the
 of your personnel you have                                        not just         Surrender Petitions Filed in Family Court...................44* .................................. 7
                                  two people I just might owe
 New York children. They are                                     the call of        Foster Care Review
                                 They have gone far beyond
 my life to, but also my sons.                                    such great        Petitions Filed in Family Court .......................................2** .................................. 0
  duty and I believe they sho  uld be commended for taking
                                      of them is Child  Protective Services         Foster Care Review –
  pride in the work they do. One                                                    Permanency Hearings ........................................................0 ............................. 429
  Investigator Lorelle   Wuerz.
                                                                                    Sex Abuse Investigations .............................................. 154 ..............................130
                                                                   night to an-
                                   s at all times of the day and                    Substantiated..................................................................... 27 ................................22
   She has taken my phone call                              I were safe. Words
                                       e sure my son and                            Unfounded ...................................................................... 132 ..............................111
   swer all my questions and mak                           I was hoping you
   alone can’t give her  the recognition she deserves.                              * 2006 included all surrenders in Family Court, 2007 represents DSS cases only.
                                    t recognition , so all of your other staff
   might be able to give her tha                                                    ** Foster Care Review Petitions are no longer filed as abuse/neglect cases.
                                                       must be done!
    might take her   as an example of how her job
                                                                    Foley. She
                                   nk is Law Guardian Dianne
    The other lady I need to tha                                                    Children in Care* Types of Placement
                                      she also has  done such a great job.
    is my son’s law guardian and
                                                      talking to him; he really                                                                                          2006                               2007
    She made my     son feel so safe when she was
                                                                      tell her
                                    such pride in her work. I can                   Foster Homes .................................................................. 109 ..............................120
     opened up to her. She takes                                       honor I
                                        in, words can’t describe the                Institutions ....................................................................... 102 ..............................122
     heart is in what she does. Aga                                 st ask you
                                       t was best for my son. I mu                  Group Homes ................................................................... 12 ................................18
     feel having her there for wha                                   g her to the
                                     moment of your time to brin                    Agency Operated Boarding Homes .............................. 10 .................................. 9
      once again to please take a                                must be done.
                                      example of how her job                        Adoptive Homes ............................................................... 26 ................................18
      attention of all others as an
                                                                                    Approved Relative Foster Homes .................................. 26 ................................21
                                                                     y hope
                                      be in my prayers; I could onl
      These two women will forever                         angels to stand
                                                                                    Other .....................................................................................2 .................................. 2
                                   help will get these two
      that every child that needs                            they too would
                                                                                    Total ................................................................................287 ............................ 310
      along side them. I then  would know without a doubt                           * From CCRS Monthly Summary Characteristics Report for 12/01/07.
                                       ld be in.
       be in the safest hands they cou
                                                                    e two in
                                     and thank God you have thes
       Thank you sir for your time
        your corner.

        C&TR




  Adoption summary*
                                                        2006            2007
  Children Discharged to Adoption ..................40 ............... 28
  Children in Care with Goal of
  Adoption at Year end ......................................68 ..............82*
  * From CCRS Monthly Summary Characteristics Report for
  12/01/07


                                                                                                                            2007 DSS ANNUAL REPORT :: www.dutchessny.gov 23
Child Services Accomplishments for 2007

• Children’s Services staff
                                     “The statewide Connections Computer System,
members continue to offer the
Strengthening Families Pro-             a computerized case recording system for all Children’s
gram. This is a group experi-
                                     Services cases continues to be utilized and expanded.”
ence for parents and children
to improve communication
and family dynamics, and             Services Yonkers Regional         tions Computer System, a             Abuse Prevention, Astor, Ab-
teach teens and preteens to          Office, is a gallery exhibit      computerized case record-            bott House, Dutchess County
make good choices. Sessions          showing photographs of chil-      ing system for all Children’s        Community Action Agency,
were offered in spring and fall      dren available for adoption.      Services cases, continues to         Grace Smith House Domes-
of 2007, and have been well          Six Dutchess County children      be utilized and expanded. •          tic Violence Shelter, and the
received by attendees. A total       participated in this exhibit.     Child Protective Services has        Hudson River Housing River-
of 53 children and parents                                             investigated 2,611 reports           haven Shelter. Children’s Ser-
                                     • Dutchess County adoption
participated in the program in                                         of suspected child abuse or          vices staff members continue
                                     staff members completed 28
2007. Sessions will continue                                           maltreatment during 2007.            to participate in a number of
                                     adoptions in 2007. This unit
in the spring of 2008.                                                 On November 30, 2007 there           work groups in the commu-
                                     also completed 21 private
                                                                       were 310 children in foster          nity which address the needs
• In collaboration with the          adoption home studies.
                                                                       care and 22 were receiving           of Dutchess County children
Department of Mental Hy-
                                     • Dutchess County received        after care services.                 and families including the Co-
giene and Astor High Risk
                                     a monetary allocation from                                             ordinated Children’s Services
Services program, five home                                            • The annual foster parent
                                     OCFS to implement programs                                             Initiative (CCSI), Children’s
based crisis intervention                                              recognition day awards went
                                     to prevent the need for non-                                           Provider’s Committee, the
waiver slots continue to be                                            to foster families who provided
                                     secure detention. This money                                           Child Advocacy Center’s Multi
available to Dutchess County                                           care for groups of siblings.
                                     is used to fund collaborative                                          Disciplinary Team, Family
children. This program offers                                          Our annual foster parent picnic
                                     efforts between Children’s                                             Court Advisory Committee,
intensive home based services                                          was held in August and was a
                                     Services and the Department                                            Children’s Services Council,
to children with psychiatric                                           success, with a variety of activi-
                                     of Probation for services to                                           Child Care Council and the
problems to prevent the need                                           ties and foods offered. In No-
                                     meet the needs of PINS and                                             Early Childhood Coordinated
for psychiatric hospitalization                                        vember, we celebrated National
                                     pre PINS youth in Dutchess                                             Children’s Services Initiative
and residential care.                                                  Adoption month by having
                                     County. In 2007, 108 youth                                             (ECCSI).
                                                                       a dinner to honor this year’s
• The family visitation program      were placed in non-secure
                                                                       adoptive families, which was         • Two Children’s Services case
for infants in foster care con-      detention.
                                                                       attended by adoptive parents,        managers continue to be part
tinued in 2007. This program
                                     • Children’s Services staff       children, social services and        of the Dutchess County Fami-
offers an opportunity for addi-
                                     members are participating in      family court staff members.          ly Treatment Court team, pre-
tional visitation for families.
                                     a higher education program                                             sided over by Judge Forman,
                                                                       • During the year 2007,
• The third Heart Gallery was        leading to a Master’s in Social                                        which provides intensive
                                                                       Children’s Services contin-
successfully implemented in          Work Degree at Adelphi Uni-                                            support and supervision to
                                                                       ued work on collaborative
October 2007. This collabor-         versity. Eight staff members                                           families in which substance
                                                                       projects with a number of
ative effort between Dutchess        are currently enrolled in this                                         abuse has led to neglect of
                                                                       public and private agencies
County Children’s Services,          program and five staff mem-                                            children. The Family Treat-
                                                                       in the community including
the Departments of Social            bers have already graduated                                            ment Court graduated nine
                                                                       the Dutchess County Family
Services in surrounding coun-        from the program.                                                      individuals and their families
                                                                       Court, District Attorney’s of-
ties, and the New York State                                                                                in 2007.
                                     • The statewide Connec-           fice, Dept. of Probation, Youth
Office of Children and Family
                                                                       Bureau, The Center for Child

24   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                         Making the Connection      Building the Future


• A Children’s Services Case
Manager is part of the Youth
Treatment Court, presided
over by Judge Forman, which
provides intensive oversight
to Dutchess County youth
who have become involved
with Family Court due to sub-
stance abuse issues.

• A domestic violence liaison
jointly supervised by Child
Protective Services and Grace
Smith House continues to be
located in Children’s Ser-
vices. The liaison receives re-
ferrals from child protective,
foster care and preventive
caseworkers, attends case
conferences and provides
direct services, training and     • The provision of preven-        certification training sessions
consultation regarding do-        tive services for families,       have been completed to train
mestic violence issues.           designed to prevent the need      11 new foster parents and 10
                                  for children coming into foster   new relative foster parents.
• Funding continues for both
                                  care due to neglect and abuse,
mandated preventive and                                             • CASACs have been co-located
                                  continues to be a crucial
community optional preven-                                          in Children’s Services to assist
                                  service offered. These services
tive services provided by                                           in CPS investigations of and
                                  are provided by Children’s
the Probation Department                                            provision of services to families
                                  Services caseworkers, and
and Youth Bureau. A respite                                         that are impacted by substance
                                  are also contracted for with
services contract with the Riv-                                     abuse issues. This program is a
                                  community agencies includ-
erhaven shelter continues to                                        joint effort between Dutchess
                                  ing Astor, Abbott House, and
be utilized for youth involved                                      County’s Departments of Social
                                  Community Action Partner-
with the Departments of Pro-                                        Services and Mental Hygiene
                                  ship of Dutchess County.
bation or Social Services.                                          and Lexington Center for Re-
                                  • As always, recruitment ef-      covery and is being funded by
• There continues to be an
                                  forts continue to locate, train   NYS OASAS and OCFS.
emphasis on staff and foster
                                  and certify qualified foster
parent development and train-                                       • Children’s Services staff mem-
                                  parents for Dutchess County
ing in 2007, with numerous                                          bers also collected hats, mittens
                                  children. Foster home finding
training opportunities being                                        and toys to donate to children
                                  case managers have attended
offered by the Department of                                        in foster care. Staff members
                                  many community functions to
Social Services. A sampling of                                      from other parts of the agency,
                                  advocate for foster parenting
the sessions provided includes                                      foster parents, and other mem-
                                  including the Kids Expo, Kids
in house training for case                                          bers of the community also
                                  First festival, the Town of
managers, training regarding                                        generously donated both items
                                  Wappingers Community Day
community services available,                                       and their time to this cause.
                                  and the Village of Wappingers
car seat training, and com-
                                  Picnic in the Park. Foster par-
puter training.
                                  ent and relative foster parent
                                                                                          2007 DSS ANNUAL REPORT :: www.dutchessny.gov 25
     2007


Child support enforcement Unit
Legislation provides automatic cost of living                                     port combined with espousal support.
increases in child support orders to keep pace
                                                                                  » Upward modification for change in circumstances,
with inflation and allow families to stay off welfare.
                                                                                  and cost of living adjustment of court orders which
The legislation also allows administrative liens on
                                                                                  are payable through the Support Collection Unit.
property of debtors; increased access to records
of financial institutions, government agencies and                                » Support collection and monitoring of payments.
private entities such as utilities; and suspension of                             Once support orders are established, the collection
driver’s, recreational and professional licenses for                              and disbursement of monies associated with that or-
failure to pay child support.                                                     der, becomes the responsibility of the New York State       The New York State
                                                                                  Central Collection Agency.                                  Office of Child Support
This unit provides the following services free of
charge to custodial parents and minors under 21                                   » Enforcement of a court order.                             Enforcement (OCSE)
who request our services:                                                         » Income execution when there is an employer,               within the New York
» Location of absent parents through a variety of                                 aided by New York State’s Expedited New Hire Re-            State Office of Tem-
computer matches available within state and federal                               porting program, which locates current employers of
                                                                                                                                              porary and Disabil-
systems.                                                                          child support debtors, keeping income executions in
                                                                                  place and enabling new executions to begin.                 ity Assistance is the
» Establishment of paternity by filing petitions on                                                                                           agency responsible
behalf of children receiving Family or Safety Net                                 » Collection of arrears from federal and state tax re-
                                                                                  funds, OTB and lottery winnings and bank accounts.          for administering the
Assistance, foster care, residential care and in division
for youth facilities. Medicaid recipients/applicants                                                                                          child support program
                                                                                  » Referral to the New York State Department of Taxa-
are also required to cooperate with child support to                              tion and Finance’s program for collection and seizure       through all the local so-
establish paternity and obtain medical support.                                   of assets, which targets individuals over four months       cial services districts.
» Support establishment for child and or child sup-                               in arrears in their child support payments.
                                                                                  » Medical benefits execution
 Child support Activity*                                                          to require enrollment of
                                                                                  dependents in third party
                                                    2006              2007        health insurance.
 Child Support Cases Open...............10,900 ........ 10,887                    » Suspension or denial of a
 Children Open in Support Cases ....11,897 ........ 11,703                        New York State driver’s or
                                                                                                                        Dear Mr. Pietrolungo,
 Children Open Born                                                               professional license.
 Out of Wedlock ....................................6,228 .......... 6,298
                                                                                  » Initiating violation                I just wanted to thank you
 Children Open with                                                                                                                                 p that you
                                                                                  proceedings in Family Court           once again for all the hel
 Paternity Established ........................... 5,721 ...........5,776
                                                                                                                                                   my daugh-
 Percentage of Children Open
                                                                                  which may result in a                 have been to myself and
                                                                                                                                                    uation for a
 with Paternity Resolved .........................91% ......... 95.5%             jail term of up to six months          ter. In such an unsure sit
                                                                                  for willful non-payment of                                        nts nothing
 Children Needing Paternity                                                                                              parent that loves and wa
 Determination.......................................... 455 ..............441    child support.                                                      en, you have
                                                                                                                          but the best for her childr
 Cases with Collections                                                           » Taking liens against property                                      ure in what
                                                                                                                          made me feel solid and sec
 During Year............................................ 5,221 .......... 6,038   and motor vehicles.                                                 You are defi-
 Interstate Cases with                                                                                                    you have helped me with.
                                                                                  » Conducting financial                                                County!
 Collections During Year ..........................291 ..............320                                                   nitely an asset to Dutchess
                                                                                  investigations.
 Cases Open Where                                                                                                                                      with you in
 Medical Support is Ordered ............... 7,693 ...........7,896                                                        I look for ward to working
                                                                                  » CSEU arranges professional
 Cases with Arrears                                                               legal services through contracted       the future. Thanks again.
 Due During Year ................................... 7,702 ...........7,821       private attorneys who charge             D.
 Cases with Arrears Due                                                           $90 per hour. Family, medical
 Paying during Year ............................... 3,214 .......... 3,292        and safety net minor recipients
 *From NYS OCSE DSS-157 Report                                                    are not charged fees for
                                                                                  legal representation.

26   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                            Making the Connection                    Building the Future


Child Support Accomplishments for 2007

• Dutchess County Child Support               group. We continue to refer non-custodial         Child support Collections
Enforcement Unit (CSEU) collected             parents to the group for help. The Fathers’
$29,764,573 in child support in 2007.         Rights Association educates and redirects          Year                                   Amount Collected
This amount is an increase of 3.29 percent.   the non-custodial parents’ frustrations for
                                                                                                 1996 ................................................ $13,312,471
Of this amount collected, $29,021,495         the betterment of their relationships with
was for the benefit of families who were      their children.                                    1997 ................................................$14,902,565
not in receipt of Temporary Assistance.                                                          1998 ................................................$16,816,469
                                              • CSEU has provided several presenta-
• CSEU processed 6,650 Family Court           tions to outside agencies to further educate       1999 ................................................$18,987,688
Petitions in 2007.                            the public on child support rules and
                                              procedures. A Dutchess County CSEU                 2000 ................................................$21,442,928
• Collected the single highest pay-
                                              representative was on the Fathers’ Day             2001 ............................................... $22,789,005
ment in New York State in the amount of
                                              Parade Committee. This was the fifth
$176,450.                                                                                        2002 ................................................ $24,237,743
                                              official Fathers’ Day Parade. It is the only
• We continue a contract with a second        documented Fathers’ Day Parade in New              2003 ................................................ $25,187,954
genetic testing company that collects the     York State.
DNA samples on site at Family Court. In                                                          2004 ................................................$26,537,960
                                              • A Dutchess County CSEU representa-
2007, 38 families were tested.                                                                   2005 ................................................$27,636,371
                                              tive is serving on the Astor Head Start
• CSEU continues to have collaboration        Health Advisory Council. Another CSEU              2006 ................................................$28,816,452
with the Fathers’ Rights Association of       worker is participating on the ASSETS Key
                                                                                                 2007 ................................................$29,764,573
New York State. We conduct an infor-          User Group Committee in Albany at the
mational session quarterly with the local     state level.




                                                                                             2007 DSS ANNUAL REPORT :: www.dutchessny.gov 27
     2007


financial and supportive services
Under the recommendation of a report rendered by the Center for Governmental Research (CGR),
a non-profit center for objective policy analysis and programmatic change, and under the guidance of
Cornell University ILR consultants, new divisions were established at Dutchess County Department of
Social Services. Under the Division of Financial and Supportive Services are the offices of Transitional
Benefits, Integrated Services and Temporary Assistance/Employment Services.


Transitional Benefits
                                                                                                                   Transitional Benefits
The overall purpose of the programs under Transitional                                                             encompasses Commu-
Benefits is to assist low income households as they                                                                nity Medicaid (under
                                                                                      n and Thanks
meet their goals in becoming self-sufficient. This is       Letter of Appreciatio                                  care, recertifications and
evolving to a critical area with the current rising cost                                                   n
                                                                                     nks that the Salvatio         changes), Nursing Home
of fuel, food and employment related expenses.              It is with heartfelt tha
                                                                                    st appreciation for            Intake, Undercare, Man-
                                                            Army sends its greate
food sTAmPs                                                                           assisting almost 400         aged Care, PCAP, Food
                                                             your help this year in
                                                                                      liday season. Many of        Stamps and HEAP.
The program’s purpose is to help low-income households       families during the ho
                                                                                     have awoken Christ-
purchase food needed for good nutrition and health.           these families would
Clients who are eligible for Food Stamps, access                                       toys, no food, no
                                                              mas morning with no
benefits electronically by using a benefit card and a                                   even no place to live.
                                                               clothing or sometimes
PIN at authorized grocery stores. Benefits may be
                                                                                         generosity of people
used for food products or seeds to grow food that              Because of the selfless
                                                                                                            ile    Christine Kimble and Lisa
                                                                                      en able to bring a sm
a household can eat.                                            like you, we have be                               Mazzacone from the Food
                                                                                                               s
                                                                                        pe in many hearts thi      Stamp Unit were responsible
                                                                to many faces and ho                               for organizing this. The unit
                                                                 Christmas season.                                 adopted one family and they
                                                                                                                   purchased a gift card for a
                                                                                        son
                                                                Captain Robert Morri
                                                                                                                   local store for Christmas.




28   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                                       Making the Connection                         Building the Future


Food Stamp Accomplishments for 2007

» Determines eligibility for        non-Temporary Assistance food stamps as of January 1, 2007
and provides Food Stamp ben-
efits to individuals and fami-
lies, households containing a
mix of Temporary Assistance         2007
(TA) and non-Temporary As-          2006
sistance recipients, the elderly,   2005
the disabled, Certified Group
                                    2000
Home and Alcohol/Drug Facil-
ity residents. Pure TA house-       1995
holds receive food stamps           1990
through the TA case.                1985
» Contracts with the Cornell
Cooperative Extension of                   0          1,000            2,000                  3,000                     4,000                     5,000                      6,000
Dutchess County to run the
Food Stamp Nutrition Educa-         ment Project (NYSNIP), which       Benefits valued at $13,376,785                           as they leave TA. Transitional
tion Program known as Eat           provides simplified program        to over 6,100 households.                                Benefit Alternative (TBA) al-
Smart New York (ESNY). Proj-        access for the SSI popula-         This represents a 28 percent                             lows qualified TA recipients to
ect activities are conducted for    tion of elderly and disabled       increase over 2006.                                      continue to receive Food Stamp
the benefit of the Food Stamp       individuals living alone in the                                                             benefits remain unchanged for
                                                                       » Obtained another waiver
eligible population and ad-         community. The standard-                                                                    an established period when the
                                                                       from the Federal time limit
dress food security, food safety,   ized benefits better ensure                                                                 TA case closes. The cases are
                                                                       of three months of receipt of
and dietary quality.                adequate nutrition for this                                                                 opened by the TA under-care/
                                                                       Food Stamps for Able Bodied
                                    vulnerable population.                                                                      Family Assistance Unit through
» Dutchess County re-                                                  Adults Without Dependents
                                                                                                                                the Separate Determination
ceived a Federal Food Stamp         » Continued the Food Stamp         (ABAWD’s) who resided in the
                                                                                                                                process and maintained by the
Program High Performance            Benefits for Group Home            City of Poughkeepsie.
                                                                                                                                Food Stamp Unit.
Bonus Award in 2007                 Program (FSGHP), which             » Continued the Transitional
                                    simplified and standardized                                                                 » In the Summer of 2007, the
» An award of $44,354 was                                              Food Stamp Benefit Alterna-
                                    the budgeting for group home                                                                Working Families Food Stamp
received by Dutchess County                                            tive. As the focus moves from
                                    residents.                                                                                  Initiative was proposed in order
as one of the districts in New                                         welfare to work, the Food
                                                                                                                                to simplify the Food Stamp
York State for payment ac-          » Focused efforts on in-           Stamp Program has become in-
                                                                                                                                eligibility process.
curacy.                             creasing the participation         creasingly important to clients
                                    of income-eligible county
» The Eat Smart New York                                                food stamp Assistance Case Activity*
                                    residents in the Food Stamp
program continued in 2007
                                    Program. As a result of initia-                                                                              2006                     2007
to have nutrition improve-
                                    tives, the Non- Temporary As-
ment education staff available                                          Applications Registered ........................................ 3,972...................4,188
                                    sistance Food Stamp caseload
during Food Stamp recertifi-                                            Cases Opened/Reactivated
                                    increased to a total of 5,519
cation interviews at Dutchess
                                    cases at the end of the year, a          Open-Closed.................................................... 4,442.................. 4,900
County Department of Social
                                    9.5 percent increase.
Services. Project activities                                                 Withdrawn............................................................ 275......................262
addressed food security, food       » Continued to offer after-              Denied .................................................................. 936......................903
safety and dietary quality. The     hours recertification inter-
                                                                        Cases Closed.......................................................... 4,083...................4,401
program is provided through         views for employed recipients.
a contract with the Cornell         We added a second day each          Recertifications ...................................................... 3,758.................. 3,986
Cooperative Extension of            month for recertification inter-    Changes to Active/Closed Cases ...................... 12,817................ 10,041
Dutchess County.                    views at an alternate site in
                                                                        Totals – All Case Activity .................................... 23,311................28,707
                                    Dover Plains.
» Continued the New York
                                                                        * From WMS WST002
State SSI Nutrition Improve-        » Provided Food Stamp


                                                                                                         2007 DSS ANNUAL REPORT :: www.dutchessny.gov 29
     2007


heAP (home energy Assistance Program)                                                                                                              medical
                                                                                                                                                   Assistance
The Home Energy Assistance Program (HEAP) assists individuals with the cost of
heat and energy-related expenses. Eligibility is based on income received by the                                                                   (medicaid) Charts
household during the month in which they apply. Regular benefits assist eligible
households with the cost of heat. The emergency component of HEAP meets emer-
gency heating needs for eligible applicants as well as providing for furnace repair or                                                             mA/ssi Cases as of 1/2007
replacement for client-owned homes.                                                                                                                 1985 .......................................2,877
                                                                                                                                                    1990 ........................................3,110
 heap Assistance Case Activity*                                                                                                                     1995 .......................................3,998
                                                                                              2006                                     2007         2000 ....................................... 4,341

 Applications Registered ............................................................ 1,268.....................................983                 2005 .......................................4,853

 Cases Opened/Reactivated/Open-Closed ................................974.....................................540                                   2006 ....................................... 5,041

 Withdrawn .........................................................................................35........................................51    2007 ........................................5,113

 Denied ............................................................................................ 409.....................................272
 Cases Closed................................................................................. 567..................................... 776
 Changes to Active/Closed Cases ............................................ 1,623.................................. 1,291                         family health Plus Cases
                                                                                                                                                   as of January 2007
 Totals – All Case Activity .......................................................... 3,623..................................2,930
 * From WMS WST002                                                                                                                                 2,000




                                                                                                                                                   1,500


HEAP Accomplishments for 2007
                                                                                                                                                   1,000
» In an effort to help                               munity Power Network                                  » Provided HEAP benefits
HEAP recipients get more                             of NYS to develop the                                 valued at $1,467,333 to
for their money, Dutchess                            program.                                              Dutchess County resident
                                                                                                                                                    500
County continues to                                                                                        households during the
                                                     » Through a contract
participate in the HEAP                                                                                    2006-2007 season.
                                                     with the Community
Oil Buying Program. This                                                                                                                               0
                                                     Action Partnership of                                 » In the 2006-2007                               2002 2003 2004 2005 2006 2007
program establishes a
                                                     Dutchess County, con-                                 season, 1,142 house-
maximum price that a
                                                     tinued to fund a fulltime                             holds received emergency
participating heating oil
                                                     HEAP Packager. The Pack-                              benefits for heat or heat-              medicaid mmis (medical
company can charge a
                                                     ager helps identify and                               related utilities valued at             management information
HEAP client based on the                                                                                                                           system) – Gross shares
                                                     work with low-income,                                 $657,480 and 291 house-
varying wholesale cost
                                                     energy vulnerable families                            holds received a second                 1994 ........................... $130,332,000
of oil. Starting in 2003,
                                                     who would benefit from                                emergency benefit.                      1996 ............................$146,764,600
Dutchess County worked
                                                     weatherization, other
as a HEAP pilot county                                                                                     » Repaired or replaced                  1998 ........................... $162,658,800
                                                     energy related services, a
with the New York State                                                                                    furnaces at a cost of                   2000 ........................... $185,583,965
                                                     heating equipment crisis
Office of Temporary and                                                                                    $102,615.                               2002 ............................$218,615,590
                                                     program and a system of
Disability Assistance, the                                                                                 » Participated in Early                 2004 ............................ $261,103,773
                                                     emergency fuel depots
New York State Energy                                                                                      Outreach.
                                                     throughout Dutchess                                                                           2006 ............................$287,642,369
Research and Development
                                                     County.                                                                                       2007 ............................ $292,837,747
Authority and the Com-


30   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                                                                                         Making the Connection       Building the Future


medical Assistance (medicaid)
The Medicaid program pro-          Federal Poverty Level;             medicaid only Cases as of Jan. 2007
vides services to the medically    » Family Health Plus (FHP)
indigent making payments           offers Medicaid for those          1985                  2,202
directly to providers of medi-     individuals aged 19 to 64. it
cal care, such as hospitals,                                          1900                      2,751
                                   offers HMO benefits more in
doctors, pharmacists, etc.         line with commercial plans,        1995                               4,146
It is funded through federal,      but with no co-pays. It only
                                                                      2000                                       5,192
state, and county appropria-       offers prospective coverage and
tions with a local cost of ap-     therefore cannot go back and       2005                                                      7,422
proximately 13 cents for each      pay prior bills. The income
                                                                      2006                                                         7,865
dollar spent. To qualify for the   eligibility level is higher than
Medicaid program, applicants       the Medicaid income eligibility    2007                                                       7,624
must meet prescribed income        level for individuals with chil-
                                                                             0   1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000
and resource requirements.         dren. The current level is 150
Medicaid also has several spe-     percent of the Federal Poverty
cialized programs, including:                                         criteria for Supplemental          about managed care criteria.
                                   Level. For adults with no chil-
                                                                      Security Income (SSI) estab-       » Approve and monitor all
» The Family Planning Ben-         dren, it remains at 100 percent
                                                                      lished by the Social Security      marketing events that take
efit Program – an expansion        of the Federal Poverty Level. In
                                                                      Administration (SSA) but have      place in the county.
of the family planning benefits    order to be eligible, individu-
                                                                      too much income to qualify
for both men and women of          als cannot be covered by other                                        » Focus on preventive health
                                                                      for SSI, be between the ages
child-bearing age with income      health insurance, including                                           care.
                                                                      of 16 and 64, have less than
at or below 200 percent of the     Medicare. The program has a                                           » There are five plans to
                                                                      $10,000 in assets and have a
Federal Poverty Level;             cost that ranges from $255 to                                         choose from in Dutchess
                                                                      net income below 250 percent
                                   $633 per month per person,
» The Breast and Cervical                                             of the Federal Poverty Level.      County. They are MVP, Fidelis,
                                   with pregnant women costing                                           GHI, Hudson Health Plan, and
Cancer Program provides full
                                   an additional $5,508 upon          medicaid managed Care
Medicaid coverage to individ-                                                                            WellCare.
                                   delivery.                          family health Plus
uals who have been screened                                                                              » In response to a state man-
by Healthy Women’s Partner-        » Medicaid Buy-In for Work-        » Medicaid Managed Care
                                                                                                         date, Dutchess County began
ship and who are in need of        ing People with Disabilities       offers Dutchess County
                                                                                                         enrolling all Medicaid eligible
treatment for breast or cervical   provides Medicaid for working      residents an opportunity to
                                                                                                         participants into a managed
cancer and whose income            individuals who have a dis-        choose a Medicaid health
                                                                                                         care program. Family Health
is under 250 percent of the        ability that meets the medical     plan.
                                                                                                         Plus (FHP) eligible cases are
                                                                      » Coordinates the enrollment       also required to join a managed
                                                                      and disenrollment of clients       care plan. Prior to the mandate,
                                                                      in receipt of Medicaid into the    Dutchess County had already
                                                                      Managed Care Programs.             enrolled 70 percent of the
                                                                      » Acts as a liaison with the       Medicaid eligible population.
                                                                      Medicaid provider commu-           » Some segments of the popu-
                                                                      nity, as well as a managed care    lation are excluded from enroll-
                                                                      advocate for clients.              ment. Examples: institutional-
                                                                      » Currently maintaining            ized individuals; individuals
                                                                      the PCAP cases for Dutchess        covered by a commercial plan,
                                                                      County.                            and individuals covered by
                                                                      » Educate the community            Medicare.
                                                                      and local health care providers

                                                                                           2007 DSS ANNUAL REPORT :: www.dutchessny.gov 31
medical Assistance (medicaid) ... continued
 medical expenditures by Provider*                                                                                               medical Assistance Case Activity*
     Provider Type                                                 2006                           2007            Change                                                                            2006                  2007

     Hospital Inpatient                                                                                                          Applications Registered ....................................7,241............... 7,431
     Services ................................................31,563,878 ................ 38,213,934 ............... 21.1        Cases Opened/Reactivated/
     Hospital Outpatient Services ............... 5,891,547 .................. 5,395,742 ...............- 8.4                    Open-Closed ......................................................7,146............... 7,235
     Skilled Nursing Facilities .................... 79,234,650 ............... 80,090,838 ..................1.1                 Withdrawn ..............................................................351.................. 339
     Intermediate Care                                                                                                           Denied ................................................................ 2,063............... 2,108
     Facility Services ..................................... 8,479,510 .................. 7,823,753 ............... - 7.7
                                                                                                                                 Cases Closed..................................................... 6,967............... 6,810
     Clinics.....................................................25,118,127 .................17,361,935 ............ - 30.9
                                                                                                                                 Recertifications ................................................. 5,284...............5,373
     Hospice ....................................................1,381,153 ...................1,457,781 ................. 5.5
                                                                                                                                 Changes to Active/Closed Cases .................26,057............ 33,094
     Physicians Services ............................... 2,475,317 .................. 2,715,667 ................. 9.7
                                                                                                                                 Totals – All Case Activity ............................... 47,868............ 54,959
     Dental Services ...................................... 2,036,871 .................. 1,782,755 .............- 12.5
                                                                                                                                 * From WMS WST002
     Other Practitioners Services ................ 2,804,110 .................. 2,991,576 ................. 6.7
     Child Care Institutional
     Medical Per Diem ....................................1,141,054 .................. 1,372,268 ...............20.3
     Personal Care Services .........................8,622,086 .................. 9,253,874 ..................7.3
     Home Health Services ...........................1,799,865 .................. 1,730,772 ...............- 3.8
     Assisted Living Services .......................2,325,054 .................. 2,587,620 ............... 11.3
     Long Term Home Health Care
     Waived Services.........................................610,842 ......................369,113 ............ - 39.6
     Home & Community
     Based Waived Services .......................37,269,407 ................ 44,504,171 ...............19.4
     Rehabilitation & Therapy ..........................631,502 ..................... 706,802 ............... 11.9
     Office of Mental Hygiene
     Restorative Rehabilitation .....................8,512,196 .................. 4,906,212 .............- 42.4                  Medical Assistance
     Drugs & Supplies ................................ 22,278,684 ................ 21,940,424 ............... - 1.5
     Eye Appliances &
                                                                                                                                 Accomplisments for 2007
     Durable Medical Equipment .....................774,389 ..................... 900,438 ...............16.3
     Prepaid Care .........................................22,510,209 ................29,770,244 ...............32.3             » Paid Medical Assistance Benefits for Dutchess County
     Case Management .................................5,603,652 .................. 5,432,061 ............... - 3.1               residents equal to $9.43 per second, $566 a min-
     Prepaid Mental Health .............................. 759,308 ..................... 359,066 ............ - 52.7
                                                                                                                                 ute and $815,035 a day, amounting to a gross cost
     Medical Transportation ..............................871,676 ..................... 826,854 ............... - 5.1
                                                                                                                                 of $297,487,801 and a net cost of $37,405,403 to
     Lab & X-Ray Services............................ 1,169,983 ................... 1,117,207 ...............- 4.5
     Other .......................................................... 170,254 ..................... 500,077 .............193.7   Dutchess County.
     Total .........................................$274,035,624........ $284,111,184 ..............3.7
                                                                                                                                 » Net Medicaid costs to the County increased three
     *FROM NYSDOH MARS MR-0-01
                                                                                                                                 percent in 2007, which is the percent increase New York
                                                                                                                                 State has limited local county cost increases to. Without
                                                                                                                                 this Medicaid cap, our costs would have been higher. In
                                                                                                                                 individual areas of expenditures, there were significant
                                                                                                                                 percentage increases in payments for hospital inpatient,
                                                                                                                                 home and community based waived services, and man-
                                                                                                                                 aged care plan premiums.

                                                                                                                                 » Processed 127 disability reviews. This was a decrease
                                                                                                                                 from the prior year as we had no audit request.

                                                                                                                                 » Using Wellcare, Hudson Health Plan, GHI, MVP and
                                                                                                                                 Fidelis as providers, 8,944 individuals were enrolled in
                                                                                                                                 managed care.

                                                                                                                                 » Processed 1,051 Pre-Natal Care and Assistance Pro-
                                                                                                                                 gram (PCAP) applications.
32     2007 DSS ANNUAL REPORT :: www.dutchessny.gov
    2007
                                                                                                 Making the Connection       Building the Future


integrated services division
The Integrated Services Division was established July 2007 as a result of the Center for Governmental Research
(CGR) and includes two units, Medicaid and Temporary Assistance. Together they work to promote self-suffi-
ciency, personal responsibility and “work first” (the expectation that adult applicants and recipients will consider
work their first priority and will view work as their primary goal, regardless of how many barriers the individual
or family may have to overcome). The division handles three major programs: Family Assistance/Safety Net As-
sistance, and Medicaid.
fAmiLY AssisTAnCe
Family Assistance (FA) is provided to a family that includes a minor child living with a caretaker relative, or to       The integrated
a pregnant woman. Adults and minor heads of households receiving assistance are subject to a lifetime limit of           services division
60 months after which the individual becomes ineligible for cash assistance unless he or she meets very strict           handles three major
exemption criteria.
                                                                                                                         programs: family
The Family Assistance program fosters recipient self-sufficiency. Recipients undergo an assessment of their              Assistance/safety
employability skills training needs, and unless exempted, must participate in assigned work activities. Employed
                                                                                                                         net Assistance, and
recipients are now able to have 47 percent of their gross earnings disregarded when determining their need for
assistance and level of benefit.                                                                                         medicaid.

sAfeTY neT AssisTAnCe
Safety Net Assistance (SNA) is a Temporary Assistance program that is funded jointly by New York State and
counties. Individuals and families, who are ineligible for Family Assistance or other federally reimbursed Tem-
porary Assistance programs, receive SNA. Most SNA recipients are single individuals or childless couples. They
must engage in assigned work activities to receive assistance, unless exempted by a physical or mental disability.
SNA consists of two components—cash and non-cash. In the non-cash component; food, shelter, fuel and util-
ity allowances are issued directly to the vendor leaving the recipient with only a small, if any, personal needs al-
lowance. SNA is provided as cash unless the household falls into one of the four categories, which must receive
non-cash. These categories are:
» Households with an adult who has reached the 24-month lifetime limit on cash assistance;
» Households with an adult or head of household who has refused to participate in drug/alcohol screening, as-
sessment, or treatment;
» Families that have reached the five-year limit on Family Assistance.
» Cash SNA recipients are limited to a 24-month lifetime limit of cash assistance, with months counted since
the August 1997 start of the SNA program. After the 24th month, assistance must be provided as non-cash SNA,
unless the adult head of the household is exempt due to disability or an HIV positive status.
TemPoRARY AssisTAnCe inTAKe
This unit:
» Determines eligibility for the various programs. Screens all applicants for domestic violence, drug and/or
alcohol abuse, and any other physical or psychological barriers to employment and refers individuals to the
Domestic Violence Liaison, Certified Alcohol and Substance Abuse Counselor, or Family Development worker
from Dutchess County Community Action Partnership. All except the Family Development worker are located
on site.
» Refers potentially employable individuals to the Employment Unit for an assessment.
» Refers individuals to the Child Support Unit to assist in establishing paternity and/or obtaining support.
» Authorizes payments including recurring assistance, one-time payments, either emergency payment to pre-
vent eviction or utility shut-off or supportive services such as car insurance, car repairs, clothing allowance, or
fees for licenses, etc.


                                                                                                   2007 DSS ANNUAL REPORT :: www.dutchessny.gov 33
integrated services division ... continued
... Continued from page 33
                                                                          Family Health Plus, COBRA, AIDS Health Insurance, Short Term
                                                                          Home Health Care Programs and Short Term Nursing Home Care.
                                                                          » Screens all applicants for domestic violence, drug and/or alcohol
                                                                          abuse and disabilities.
                                                                          » Refer individuals to the Domestic Violence Liaison, Certified Drug
                                                                          and Alcohol Abuse Counselor, Managed Care Enrollers, Community
                                                                          Resources Programs and the Social Security Administration.
                                                                          » Refer individuals to the Child Support Unit to assist in establishing
                                                                          paternity, support or health insurance coverage.



» Opens Food Stamp cases and does separate determinations for
Medicaid, for those not eligible for cash assistance. Makes referrals
for child care and for other programs available in the community as
appropriate.
mediCAL AssisTAnCe (mediCAid) inTAKe
This unit:
» Determines eligibility for various programs. These programs
include the Medicare Savings Program, Breast and Cervical Cancer
Program, Family Planning Benefits Program, Child Health Plus,



                                                                                             number of Burials
special investigations Unit                                                                   150

                                                                                                               123
» Front End Detection is a federally mandated process that relies on “indicators”             120                        117
                                                                                                                                  109       110       106
                                                                                                     108                                                        103
(such as working off the books) to target applicants for Temporary Assistance,
                                                                                              90
Medicaid and day care for an intensive review during the eligibility determination
process before a case is opened and benefits are provided.                                    60

» The unit:
                                                                                              30
» Researches, secures and recovers appropriate assets from assistance recipients, in-
                                                                                               0
cluding taking mortgages on real estate, placing liens on lawsuits, and filing claims                 2001 2002 2003 2004 2005 2006 2007
against estates.
» Processes retroactive Supplemental Security Income benefits received, determin-             funds Recovered By Type
ing what can be retained as repayment of assistance.                                                                                       2006                 2007
» Arranges and pays for indigent burials.                                                     Affidavits & Article 13 .................. $8,085 ...........$26,777
» Determines and recovers overpayments from assistance recipients.                            Proceeds & Mortgages ............. $60,718 .........$165,022
» Makes collateral contacts, performs computer reporting systems checks and                   Claims Against Estates .............. $41,570 .........$166,030
                                                                                              Lawsuit Settlements ................$380,038 .........$905,427
makes field visits to assist workers in determining eligibility.
                                                                                              Mortgages ...................................$28,209 ........... $18,524
» Conduct fraud investigations on all cases referred by staff, and reports from the
                                                                                              SSI Repay & Volunteer ........... $306,859 .........$413,608
public, of recipients fraudulently receiving benefits. The investigation may include
                                                                                              Medicaid Reimbursement .......$262,948 .........$129,591
field visits, obtaining collateral verification, reviewing computerized records, and
interviews to determine if fraud was committed.                                               Personal Accounts &
                                                                                              Others .........................................$90,954 ...........$66,228
» Investigates any instance of fraud identified through the Automated Finger Imag-            Income Executions ....................$80,904 ........... $84,861
ing System (AFSI), which utilizes the latest technology to establish positive identifi-
                                                                                              TOTALS ................................. $1,260,285 ......$1,976,068
34   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
      2007
                                                                                                                                                    Making the Connection       Building the Future


special investigations Unit ... continued
cation on adults seeking assistance. The system captures demographic data, client photo, and electronic
finger images of the left and right index fingers. It is the largest and most sophisticated of any social
services finger imaging system in the nation and serves as a model for other states.
» Refers appropriate cases to the District Attorney or for prosecution or disqualification.
» Reviews the results of computer file matches done by New York State including:
    • Interstate matches. This report indicates clients who access their benefits out of state for three con-
    secutive months.
    • Child care match on informal providers who receive income for providing child care. This informa-                                                                     The Special Investi-
    tion may or may not have been reported by the wage earner.                                                                                                              gations Unit handles
    • PARIS matches which indicate case may be active in two different states/districts.                                                                                    referrals on welfare
    • SSI matches to identify cases that may no longer reside in New York State as well as the                                                                              fraud and abuse in
    United States.
                                                                                                                                                                            Social Services
    • Monthly matches with the Department of Correctional Services and the Division of Criminal Justice
                                                                                                                                                                            financial programs.
    to identify incarcerated individuals who are in receipt of assistance.
    • Matches with Criminal Justice Services to disclose Temporary Assistance clients who are fugitive
    felons, parole violators or probation violators. Such individuals are not eligible for assistance.

 special investigation Activity                                                               Collection Activity
                                                        2006                     2007                                                     2006                2007

 Completed Investigations ..................535 ...................342                        Lottery Intercepts........................$27,565 ...........$26,307

 Confessions of Judgment ....................197 ...................105                       Food Stamp Tax
                                                                                              Intercepts
 Number of Repayment
                                                                                              (Court Injunction) ........................$61,780 ...........$52,701
 Agreements Signed ...............................54 ..................... 11
                                                                                              Fees (parking, guardian,
 Value of Repayment
                                                                                              adoption, home study,
 Agreements Signed .....................$12,394 ...........$12,927
                                                                                              phone, postage,Confessions
 Food Stamp Disqualifications ............... 14 ....................... 5                    of Judgment, copies,
                                                                                              subpoenas)...................................$20,165 ............$57,419
 Value of Food Stamp
 Disqualifications ...........................$10,395 ............. $3,132                    Cash collections
 Temporary Assistance                                                                         (TANF, SN, MA, Services,
 Disqualifications ..................................... 16 ....................... 4         FS, SN-SSI
                                                                                              Repayments) ...........................$2,745,314 .....$3,524,770
 Value of Temporary Assistance
 Disqualifications .............................$2,730 .....................$0                TOTAL .....................................$2,854,824 ......$3,661,197
 Medicaid Fraud.......................... $262,947 .........$108,402
 Fraud Cases Referred for
 Prosecution............................................... 4 ....................... 6
 Convictions Obtained ............................. 3 ....................... 2



  Cases Closed due to fraud
   1995 .................................................................................43
   1997 .................................................................................28
   1999 .................................................................................12
   2001 .................................................................................06
   2003 .................................................................................65
   2005 ...............................................................................100
   2006 ...............................................................................141
   2007 .................................................................................93


                                                                                                                                                      2007 DSS ANNUAL REPORT :: www.dutchessny.gov 35
     2007


Temporary Assistance & employment Units
This division handles four major programs. They            TemPoRARY AssisTAnCe
are: Family Assistance, Safety Net Assistance,             This unit:
Employment and Training, and Day Care.
                                                           Determines eligibility for the various programs. Screens
fAmiLY AssisTAnCe                                          all applicants for domestic violence, drug and/or alcohol
This is provided to a family that includes a minor         abuse, and any other physical or psychological barriers
child living with a caretaker relative, or to a pregnant   to employment and refers individuals to the Domestic
woman. Adults and minor heads of households receiv-        Violence Liaison, Certified Alcohol and Substance Abuse
ing assistance are subject to a life-time limit of 60
                                                             family Assistance Cases as of 1/1/07
months after which the individual becomes ineligible                                                                                                The Temporary Assis-
for cash assistance unless he or she meets very strict        1985 ....................................................................... 1,544
                                                              1990 ....................................................................... 1,519    tance and Employment
exemption criteria.
                                                              1995 .......................................................................2,387     Units consist of Em-
The Family Assistance program fosters recipient self-         2000 ....................................................................... 1,001
sufficiency. Recipients undergo an assessment of their        2005 .......................................................................... 683   ployables, Individuals
employability skills, training needs, and unless ex-          2007 .......................................................................... 581   with Barriers, Child only
empted, must participate in assigned work activities.
Employed recipients are now able to have 47 percent                                                                                                 cases, and Child Care.
of their gross earnings disregarded when determining         safety net (As of 1/1/07)                                                              Together they work to
their need for assistance and level of benefit.
                                                              1985 .......................................................................... 578   promote self-sufficiency,
sAfeTY neT AssisTAnCe                                         1990 .......................................................................... 649   personal responsibil-
                                                              1995 .......................................................................... 968
Safety Net Assistance (SNA) is a temporary assistance         2000 .......................................................................... 361   ity and “work first.” We
program that is funded jointly by New York State and          2005 ...........................................................................519   expect adult applicants
counties. Individuals and families, who are ineligible        2007 .......................................................................... 553
for Family Assistance or other federally reimbursed                                                                                                 and recipients to make
Temporary Assistance programs, receive Safety Net                                                                                                   “employment” their first
Assistance (SNA). Most SNA recipients are single             Temporary Assistance
                                                                                                                                                    priority and will make
individuals or childless couples. They must engage in        Case Activity* 1/1/07
assigned work activities to receive assistance, unless                                                              2006             2007           their primary goal, find-
exempted by a physical or mental disability.
                                                             Applications Registered ................... 7,098 ............7,317                    ing a job regardless of
Safety Net Assistance consists of two components:            Cases Opened/Reactivated/                                                              any barriers that must be
cash and non-cash. In the non-cash component, food,          Open-Closed .....................................2,823 ........... 3,127
shelter, fuel and utility allowances are issued directly     Withdrawn ............................................. 252 ...............213         overcome.
to the vendor leaving the recipient with only a small,       Denied ................................................4,404 ...........4,208
if any, personal needs allowance. SNA is provided            Cases Closed.....................................2,050 ........... 2,108
as cash unless the household falls into one of the           Recertifications ................................. 1,454 ........... 1,220
                                                             Changes to Active/
four categories, which must receive non-cash. These
                                                             Closed Cases..................................... 8,081 ...........9,943
categories are:                                              Totals – Case Activity ....................19,064 .........20,891
Households with an adult who has reached the 24-             *From WMS WST002
month lifetime limit on cash assistance.
Households with an adult head of household who is
unable to work because of substance abuse.
Households with an adult or head of household who
has refused to participate in drug/alcohol screening,
assessment, or treatment.
Families that have reached the five-year (60 months)
limit on Family Assistance.
Cash SNA recipients are limited to a 24 month life-
time limit of cash assistance, with months counted
since the August 1997 start of the SNA program. After
the 24th month, assistance must be provided as non-
cash SNA, unless the adult head of the household is
exempt due to disability or an HIV positive status.


36   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
    2007
                                                                                                           Making the Connection                    Building the Future


                                                                              requirements and transitional                      Job readiness training to en-
                                                                              benefits two times daily to ap-                    hance actual job-related skills or
                                                                              plicants for Temporary Assis-                      increase clients’ employability
                                                                              tance. Orientation consists of a                   by building good work habits
                                                                              video, questions and answers                       (showing up when scheduled,
                                                                              and each applicant has access                      being on time, displaying
                                                                              to written materials on all pro-                   business-like attitude, dressing
                                                                              grams mentioned.                                   appropriately, grooming).
                                                                              Contracts with several local                       Supervised work experience
                                                                              agencies:                                          placements.
                                                                              Greater Southern Dutchess Cham-                    Action for Personal Choice
                                                                              ber of Commerce and Dutchess                       workshops – a pre-employment
                                                                              County Regional Chamber of                         curriculum for hard-to-serve
                                                                              Commerce – Mentoring Programs                      clients, designed to help them
                                                                              together employ mentors to work                    become aware, understand,
                                                                              with individuals to assist them in                 accept and ultimately change
                                                                              transitioning to work by helping                   unproductive behaviors.
Counselor, or Family Develop-          necessary treatment and rehabili-      them to find solutions for employ-                 Life Skills program conducted
ment worker from Community             tation services.                       ment issues and teach them how                     at local employers work sites,
Action Partnership. All except the                                            to manage personal and family                      selected because they express
                                       Conduct, in conjunction with
Family Development worker are                                                 issues related to working.                         willingness to hire the partici-
                                       BOCES, employment assessments,
located on site.                       helping clients to identify skills,    Dutchess County Regional                           pants.
Refers potentially employable          interests and talents.                 Chamber of Commerce – Re-                          Continued provision of Informa-
individuals to the Employment                                                 sponsible Parent Program mentor                    tion Dissemination projects that
                                       Develop employment plans and
Unit for an assessment.                                                       who works with individuals who                     include the design and publica-
                                       make recommendations for and
                                                                              are sanctioned or about to be                      tion of our Annual Report and
Refers individuals to the Child        referrals to various DSS or com-
                                                                              sanctioned for failing to comply                   other brochures and tools for
Support Unit to assist in establish-   munity operated employment
                                                                              with employment activities.                        use in the community and with
ing paternity and/or obtaining         and training programs. Programs
support.                               include:                               Dutchess County BOCES –                            welfare to work clients.
                                                                              provides vocational educational
Authorizes payments including          Supervised Job Search – A State                                                                          continued on page 38...
                                                                              training for those
recurring assistance, one-time         mandated program for em-
                                                                              who have no
payments, either emergency pay-        ployable Safety Net and TANF
                                                                              marketable
ment to prevent eviction or utility    applicants and recipients. Clients
                                                                              skills. Services    employment Unit Activity*
shut-off or supportive services        must contact five potential em-
                                                                              provided                                                              2006                    2007
such as car insurance, car repairs,    ployers a week for six weeks. Staff
                                                                              include:             Clients Assessed ................................... 717.................... 700
clothing allowance, or fees for        supervises this activity as well as
                                                                              Diagnostic           Employment Development
licenses, etc.                         contracted staff at the New York
                                                                              vocational           Plans Completed...................................600.................... 730
                                       State Department of Labor’s Com-
Opens Food Stamp cases and                                                    evaluation.          Referrals to Employment ..................1,357.................1,208
                                       munity Service Center.
does separate determinations for                                              Assessments
                                                                                                   Clients Who Entered Training .............27*.................... 229
Medicaid, for those not eligible for   Work Experience – A program for        TABE testing.
                                       clients that evaluates their skills                         Current TA Clients Who
cash assistance. Makes referrals for                                          Academic             Completed Training ................................ 3*.......................35
child care and for other programs      and interests and assigns them
                                                                              training for         200 Percent Clients Who
available in the community as          to appropriate employers. We
                                                                              individuals          Completed Training ............................... 70.......................85
appropriate.                           have developed over 100 work ex-
                                                                              requiring            TANF Clients Assigned
                                       perience positions in 36 different
Maintains the active Family As-                                               English as           to Work Experience ............................. 391....................356
                                       public or not-for-profit agencies.
sistance and Safety Net cases that                                            a Second             TANF Clients Completed
include individuals/families who       Authorizes payment for support-        Language and         Work Experience ..................................180.................... 175
need more than a one-time pay-         ive services such as transportation,   or remediation       SN Assigned to Work Experience......323.................... 375
ment to reach self-sufficiency.        licenses, and work clothing each       and further          SN Completed Work Experience ...... 157.....................181
                                       client needs in order to obtain a      development
emPLoYmenT                                                                                         Number of TANF
                                       job or participate in programs.        of reading,          Sanctions Commenced ....................... 136.................... 136
This unit:                             Together with Temporary Assis-         writing,             Number of SN
                                       tance Eligibility staff, conducts an   computational        Sanctioned Commenced ....................204.................... 264
Assists able-bodied clients to
                                       orientation regarding Temporary        and related
attain self-sufficiency and helps                                                                  (*2006 figures only represent one vendor)
                                       Assistance, Medicaid and Food          communication
those who are temporarily or per-
                                       Stamp benefits, employment             skills.
manently incapacitated to obtain

                                                                                                             2007 DSS ANNUAL REPORT :: www.dutchessny.gov 37
       2007


dAY CARe                                                     for those individuals whose Temporary As-             review the DSS process and to answer any
                                                             sistance cases are closing. Monitors legally          questions that providers may have in order
...continued from page 37                                    exempt providers, reviewing all enrollment            to assist all providers in the billing process.
The Day Care program is designed to help                     forms to ensure that the provider and the             Works with the Child Care Council to pro-
low-income families meet their child care                    home meet all health and safety require-              vide information and supplies to providers.
needs. Low Income Day Care is granted to                     ments and that there are no reported criminal
anyone who applies and provides all requested                convictions.
documentation and has gross income below                     Monitors the number of children that each             TA/Employment
200 percent of the Federal Poverty level. No
interview is currently required and there is
                                                             provider cares for as this is limited for ex-         Accomplishments
                                                             empt providers.
no waiting list. There is, however, a parent
fee that must be paid based on the parent’s                  Contracts with the Child Care Council                 for 2007
income. The minimum fee is $1 per month.                     of Dutchess, Inc. to provide recruitment,             • Provided $13, 876,953 in temporary as-
This unit:                                                   registration and inspection of child care             sistance payments to or on behalf of clients, a
                                                             providers and assist clients in locating child        13.3 percent increases from 2006
Processes applications for day care subsi-
                                                             care providers for their children.
dies for teen parents, low-income working
parents and transitional day care services                   Meets with the Child Care Council to



Legal Unit
                                           The legal unit consists of one Bureau Chief and five
                                           Senior Assistant County Attorneys. Three secretarial
                                           staff gives clerical support to the attorneys.
                                           This unit:
                                           » Provides legal advice to the various divisions and
                                           represents DSS in Family Court cases and in related
                                           matters in other court and legal forums.
The legal unit represents                  » Handles cases involving adult protection, child
DSS in Children’s Services,                abuse and/or neglect, foster care and severance of
                                           parental rights.
Child Support and Adult
                                           » Prosecutes support collection cases.
Protective Cases.

 Legal numbers                                             Legal numbers                                      Legal dispositions

     Child Protective                                       Special Calendars ......................... 7     Legal Dispositions                     2006          2007
     Reports ................................2,611          Expungements ............................57
     Support Filings .................. 6,650                                                                 Child Abuse Petitions .................50 ............52
                                                            Collection and
     Private Support                                        Resource Cases...........................73       Child Neglect Petitions ............729 ......... 659
     Referrals .................................199         Adult Protective Cases ...............28
                                                                                                              Termination of Parental Rights ..75 ............38

                                                                                                              IVD Paternity ..............................244 ......... 575
Legal Services Accomplishments for 2007                                                                       IVD Support............................ 4,581 ......4,070
» Participated in the Dutchess County                   » Attended Sharing Success program                    IVD Interstate Support (UIFSA) ............... 163
Child Abuse Center                                      » Participated in weekly CPS case reviews
» Continued team membership in the                                                                            Permanency Hearings ............284* ......... 429
                                                        » Participated in bi-weekly sex abuse case
Family Treatment Court                                  reviews and foster care permanency reviews
                                                                                                              *(Figure is for nine months in 2006)
» Continued participation in the                        » Attended Mediation for Family Court
NYS Office of Children and Family                       » Met with Vassar Brothers Hospital staff
Services Termination of Parental Rights                 regarding CPS issues
Workgroup
                                                        » Participated in the doctor search for the
» Participated in Family Court Advi-                    Child Abuse Center
sory meetings
38     2007 DSS ANNUAL REPORT :: www.dutchessny.gov
    2007
                                                                                     Making the Connection                Building the Future


making the Connection
In the 2007 county budget, DSS requested the
county fund two temporary clerk positions. In
accordance with Civil Service Law, a qualified
applicant can be appointed to a temporary posi-
tion (without being on a certified eligible list)
for up to a three-month period.
                                                                                  Early in my care
Sometimes the most challenging part of helping                                                      er here I received
                                                                                  Scott A. Scott ha                      an intake by the
our DSS Family Assistance cases get a job is their                                                  d recently been                         name of
                                                                                 hospital, as an ac                   fired from his jo
                                                                                                     countant, for dr                    b at a local
lack of paid job experience. The idea was to rotate                              during lunch. W                       inking in the m
                                                                                                    hen asked abou                      en’s room
qualified DSS customers through these positions                                 that “in corporat                    t this, his explan
                                                                                                   e America everyo                      ation was
on a three-month basis. That would mean that                                    We did not help                        ne drinks durin
                                                                                                                                         g lunch.”
                                                                                                   him that day, as
we could help eight customers, four in each of                                 another job. A few                    Scott was able to
                                                                                                      weeks later, Scot                   obtain
the two positions, get some résumé building paid                               fired again. As yo                        t returned, he ha
                                                                                                   u can guess, alc                         d been
work experience.                                                              was once again                        ohol was the reas
                                                                                                lucky to get a jo                        on. Scott
                                                                              A few days later                    b and not need
                                                                                                , history repeated                   our services.
During 2007 several individuals were placed                                   my desk. This tim                     itself and his fil
                                                                                                                                       e was on
                                                                                                   e he had been fir
through this program. The following letter is from                           after an all-night                       ed for going to
                                                                                                                                        work
                                                                                                 party. The reason
one of the customers who was offered this                                    accountant, was                         for being fired wa
                                                                                                not able to run                           s he, an
opportunity in 2007.                                                         night of “fun.”                     the copy machine
                                                                                                                                       after his
                                                                             Scott wanted an
                                                                                                other chance. He
                                                                             needed help with                        could find a job.
                                                                                                  an apartment. He                      He just
                                                                             do it yourself or                         was given some
                                                                                                 go to rehab – a                         choices,
                                                                            rehab for almos                        long one. Scott
                                                                                              t two years. His                      did go to
                                                                            Swanson was hi                       case was opened
                                                                                              s worker. Scott                        and Barb
                                                                           Barb or me durin                     would call to sp
                                                                                                g his rehab. He                   eak with
                                                                           “You can do this.                      just wanted to he
Dear Ms. Connis:                                                                               ”                                      ar us say,
                                        e opportunity to                  He completed re
                   thank you for th                                                           hab and came ba
First let me say                              temporary file              he relapsed. We                         ck to Poughkee
                                                                                                                                   psie, but
                            the county as a                                                  encouraged him
beco   me employed by                                                    the stressors Po
                                                                                            ughkeepsie gave
                                                                                                                 to go somewhere
                                                                                                                                     without
                                                                         Westchester, atte                     him. He did. He
                     te it.
 clerk. I apprecia                                                                           nded meetings,                       moved to
                                                                         had a child. He                       met someone, m
                                              about trying to                              is an accountant                       arried and
                          about how to go                               he sends Barb an                       in the Bronx. At
  Iw  ould like to ask                                       na                             d I a Christmas                       Christmas
                                           unty. I have take            of the baby. He                       card. He sent us
                      ent within the co                                                   usually calls on                       a picture
  become perman                                         results.        days. When we                       ce a year, around
                                     am awaiting the                                      don’t get the call                    the holi-
  few civil se  rvice exams and                                        But the relapses                       we wonder if he
                                                                                                                                 relapsed.
                                                  ble for Office                          have come less
                               a position availa                       just to tell us he                   and less. Somet
   I notic ed that there is                                      n                        is okay. We enco                    imes he calls
                                              nce. This positio        has been throug                       urage him, telling
                            mporary Assista                                              h worse times an                          him he
    As sistant within Te                                                                                     d has made it.
                                              I did my work
                         use that is where                            Scott called toda
                                                                                         y, he is doing ok
    interests me beca                                  ing a posi-                                          ay.
                                     go about obtain                  Brenda Maeder
     experienc  e. How would I
                                                    d haven’t taken
                                  ly temporary an
     tion lik e this if I am on
                                                ay for me to or
                             ion? Is there a w
      a test for that posit
                                              e out?
                          t for a list to com
      do I have to wai
                                             te your help.
                          n and I apprecia
       Thank you agai
                     .
      Sincerely, J.M




                                                                                       2007 DSS ANNUAL REPORT :: www.dutchessny.gov 39
Important Internet Website Addresses
Child Care Council of Dutchess                            New York State Adoption Service
http://www.childcaredutchess.org/index.htm                http://www.ocfs.state.ny.us/adopt

Dutchess County                                           New York State Office of Children &
http://www.dutchessny.gov                                 Family Services
                                                          http://www.ocfs.state.ny.us
Dutchess County Department of Social Services
http://www.co.dutchess.ny.us/CountyGov/                   New York State Office of Temporary &
Departments/SocialServices/SSIndex.htm                    Disability Assistance
                                                          http://www.otda.state.ny.us
Dutchess County Community Action Partnership
http://www.dutchesscap.org/                               New York State Kids’ Well-Being Indicator
                                                          Clearinghouse
Dutchess Outreach, Inc.                                   http://www.nyskwic.org
http://dutchessoutreach.org
                                                          United States Administration for
Grace Smith House                                         Children & Families
http://gracesmithhouse.org                                http://www.acf.dhhs.gov/programs/cse


New York State
http://www.state.ny.us




“Strange is our situation here upon Earth. Each of us comes for a short visit, not knowing why, yet sometimes seem-
ing to divine a purpose. From the standpoint of daily life, there is one thing we do know: that we are here for
the sake of others...above all, for those upon whose smile and well-being our own happiness depends, and also
for the countless unknown souls with whose fate we are connected by a bond of sympathy. Many times a day
we realize how much of our own outer and inner life is built upon the labors of other human beings, and how
earnestly we must exert ourselves in order to give in return as much as we have received and are still receiving.”

~Albert Einstein




40   2007 DSS ANNUAL REPORT :: www.dutchessny.gov
                            Making the Connection      Building the Future



Employee Appreciation Day

A Sweet Adventure in Candy Land




Thank You for your dedication !


                             2007 DSS ANNUAL REPORT :: www.dutchessny.gov 41
Dutchess County Department of Social Services
60 Market Street
Poughkeepsie, NY 12601                                     Making the Connection   Building the Future
845-486-3000      William R. Steinhaus, County Executive

				
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