RNIB_Landline_telephone_factsheet by wpr1947


									RNIB Landline telephone factsheet

About this factsheet

     This short guide highlights some of the landline telephones that RNIB offer and
     gives an overview of the important features to consider when buying a telephone
     for someone who is blind or partially sighted. We have also included contact
     details for RNID who provide a range of telephones that are specifically for use
     with hearing aids.

     Our mobile phone range has also expanded over the last few years and there is
     a mobile phone fact sheet available that explains the benefits of different mobile

What are the features of landline telephone?

     There are many different telephones available through the high street. Market
     trends dominate the design of products and most telephones are becoming
     smaller and more complex to use. RNIB have been working with leading
     telephone companies including Doro and Geemarc to develop models that are
     generally easier to see and operate.

     In selecting our range of telephones, we have concentrated on features that
     address some of the challenges that, smaller telephones pose for someone with
     a sight problem.

Big Buttons
        Larger buttons are a positive help for someone with a sight problem or with
        poor dexterity. All our models have big buttons with clear numbers to avoid

Keypad Layout
        In addition to the number keys, functions such as one-touch memory require
        the use of additional buttons. It is important that the keypad is clearly laid out,
       the buttons are properly separated and that different shapes are used to
       identify different functions.
       The telephones in our range have large memory buttons with different shapes
       to the number buttons. This makes them easier to locate and use. Some of
       our telephones have picture memory buttons allowing you to insert a photo or
       image on the button.

Memory Features
       One-touch speed dialling is a very helpful feature. Your most important and
       frequently used numbers are stored against a memory button. You just press
       the button to dial the number automatically. (Some assistance may initially be
       required to help set up the memory buttons.)

       The PhoneEasy, (DH268) is a low cost corded telephone with three very large
       memory buttons and a very simple keypad with large numbers and buttons,
       making it one of the easiest to use. Suitable for someone with mild to
       moderate hearing loss.

       Our MemoryPlus Amplified telephone , (DH255) has a very basic layout and
       four large memory buttons. With a uncluttered keypad and traditional design
       this telephone is suitable for someone who has moderate to severe hearing

       If you still want to use your existing telephone, but just need a memory
       feature, our Memory photo button dial pad, (DH258) has six extra large
       picture memories that you can plug into your existing telephone.

LCD Displays
       Some telephones have LCD displays used typically for identifying the caller if
       you subscribe to a caller ID network service. Displays are often very difficult
       to see and for this reason we do not stock a large choice of these types of
       telephone. The telephones that we do offer have better than average contrast
       on the displays. We continue to discuss the needs and benefits of a better
       larger LCD display with telephone companies.

       The largest LCD display telephone we have in our range is the RNIB big
       button talking telephone, (DH275) which has an exceptionally large display
       with characters measuring 2.2 cm. The display also shows the telephone
       number you are dialling as well as the menu - reassuring when you need to
       check the number your dialling or when working through the menu to set it up.
        A speakerphone means that you can hold a conversation without picking up
        the handset giving you a handsfree mode which can be very useful. This
        feature is just for making and receiving calls.

     The BT big button telephone (DH216) and RNIB big button talking telephone
     (DH275) are examples of telephones with handsfree speakerphones. Our
     cordless telephone (DH269) also has a speakerphone.

Talking options
     There are a few talking telephones on the market but their speech is limited to
     only announcing the numbers. RNIB and Geemarc have developed a talking
     telephone (DH275) that announces the numbers and all the main menu options.
     It also has a talking phonebook and caller ID. This option enables a blind or
     partially sighted person to set the telephone up by themselves without the help of
     a sighted person making it one of the most accessible landline telephones

Cordless Telephones
     The main benefit of a cordless telephone is that you can move around while
     making and receiving calls. These telephones employ digital (DECT) technology
     and are capable of a wide variety of functions. They are often very complex to
     programme due to the small LCD displays.
     For this reason we have selected only three telephones that have been designed
     to be easier to use for partially sighted people.

     We do get a lot of feedback about the poor choice of cordless telephones
     available for someone who is blind and partially sighted and we have been
     working with telephone companies to try to address this, and will continue to do
     so until there is more choice available with better LCD displays.

     Our Easy-to-see cordless telephone, (DH237) is a basic model telephone with no
     display, the PhoneEasy easy-to-see cordless (DH269) is a middle of the range
     telephone with LCD display and has three memory buttons for quick dialing. Our
     HearPlus amplified telephone (DH259) is a higher specification telephone which
     has the added benefit of a boost function if you have hearing loss and is suitable
     for someone with moderate to severe hearing loss.
Hearing Aid Compatible
        A telephone with an inductive coupler in the handset means that a hearing aid
        user can listen to the amplified sound using the ‘T’ setting on their hearing aid.
        These telephones are described as Hearing Aid Compatible and most of our
        range have this feature. We have also mentioned whether they are suitable
        for someone with mild moderate or severe hearing loss.

        RNID also have a range of landline telephones that are suitable for use with a
        hearing impairment. More information can be found at rnid.org.uk/shop

Alert Functions
        Telephones can be an important safety aid to someone who is at risk due to a
        range of health issues. "Care phones" include a pendant that enables the
        wearer to press a button to dial pre-programmed numbers in the event of an
        emergency to get assistance. (DH256) includes two pendants and one is
        splash proof so can be worn whilst bathing.

     Gap compatibility - GAP stands for Generic Access Profile
     The majority of DECT cordless telephones in circulation today are GAP
     compatible. This means that telephones of differing brands can be paired and
     work together on basic telephone functions. Typically, you would have one
     DECT telephone plugged into the telephone and a second DECT telephone
     conveniently situated requiring just mains power input to act as an extension.

Low Cost Options
     Our lowest price telephones that offer excellent value are the conventional Dallas
     10 big button telephone (DH214) from Geemarc and the Doro slimline easy-to-
     see telephone (DH203).

        All our telephones come with large print instructions that give clear guidence
        on the orientation of the telephone and how to use the various features.
        Braille and audio instructions are also available on request at time of order.
        Our instructions are also available to download on RNIB's Online Shop in a
        Word file.
RNIB telephone range

     Our range of telephones has been specially selected to ensure making a call is
     as easy as possible. This guide only includes a selection of the range available.
     To make sure that you find the one that is right for your needs on 0303 123 9999
     and ask for the Everyday Living catalogue, browse online at rnib.org.uk/shop or
     visit one of our shops and resource centres around the country.

    Contact us
     PO Box 173, Peterborough, PE2 6WS
     Telephone: 0303 123 9999
     Email: shop@rnib.org.uk

     If you or someone you know has a sight problem telephone 0303 123 9999 or
     email: helpline@rnib.org.uk

     RNIB can:
      - provide you with information, advice, free leaflets and factsheets
      - put you in touch with specialist advice services
      - give you details of support groups and services in your area

     Revised October 2010

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