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Draft DODI IMCOM CLS Crosswalk

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Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 8 CLS Svc.Title AMSCO A SSP Title Provide Personnel Services Description This program provides those personnel services required by customers upon arrival/departure from an installation and other personnel actions initiated by the customer. E6.1.4.1. Administrative Services. Includes Administrative E6.1.4.33. records management, personnel Services, Military Personnel Support E6.1.4.45. locator, document control and handling, forms and publications, and maintenance of official publications reference libraries. (customarily nonreimbursable). Duplication Services. Includes the operation of centralized copying equipment and related services. (customarily reimbursable). Military Personnel Support. Includes passport, forces stamp, social security, and other personal affairs services for military personnel. Also includes processing of identification cards, security clearances, testing of individuals, line-of-duty investigation reports, casualty assistance reporting, noncombatant evacuation operations, relocation assistance, and transition assistance. (customarily reimbursable). Retired Affairs. Includes operation of retired affairs support offices and provision of special services, activities, and programs provided primarily for retired personnel. (non-reimbursable) Military Personnel 131096.Y O, Services 131096.M O131096. MO B Provide Casualty Operations Services This program provides Military casualty services and liaison services for Family members between local funeral personnel and military burial personnel. C Provide Deployment Cycle Services This program provides those services required to deploy and redeploy Soldiers. Provide Personnel Processing Services Provide MilPay Services Provide Community Mailroom Services Provide Pre-Transition Services This program provides personnel processing necessary to manage Soldier career development. This program provides installation MilPay services for Soldier pay inquiries and pay problem resolution. Stock, warehouse, and inventory certain forms and publications for garrison commanders, staff, and other major tenants, in accordance with AR 25-30 and Title 44 of the U.S.C. This program provides transition services for Soldiers resigning and retiring. This includes customers requiring post-retirement services. D E F G H Process Individual Personnel Actions and Provide Military Personnel Services to Students/Trainees Provide Strength Management Services Provide Human Capital System Automation Services Provide Post-Transition Services This program provides processing of individual personnel actions. This programs provides the spectrum of military personnel support specifically for students and trainees. This program provides strength reporting, distribution and accounting services between units and the installation. This program provides a full range of automation support services for all applicable personnel systems. This program provides post-retirement services to customers in the geaographical area. J K L Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 17 CLS Svc.Title Administrative Services AMSCO B SSP Title Provide Freedom of Information Act (FOIA) and Privacy Act (PA) services (Garrison Commander and Staff) Description Provide Freedom of Information Act (FOIA) and Privacy Act (PA) support to Garrison Commander and staff in accordance with 5 USC 552 & 552a, EO 13392, Federal Information Security Management Act (FISMA), and DOD and Army Regulations, D Provide Army Records Information Provide Army Records Information Management System (ARIMS) services to garrison commander and staff in accordance with AR25-400-2 and AR25Management System (ARIMS) services (Garrison Commander 1 and Staff) Review and authenticate local forms and publications (Garrison Commander and Staff) Operate Installation Records Holding Area (RHA) Provide initial review, edit, and authentication services for local garrison forms and publications Establish, fund, and operate records staging/holding areas for installationwide customers, as required, in accordance with AR 25-400-2 E F G Provide advice on procedures to acquire local printing and reproduction services (Garrison Commander and Staff) Provide publications and forms stocking, warehousing, and inventory services (Garrison Commander and Staff and other major tenants) Provide garrison customers advice on the acquisition and procedures for obtaining local printing and reproduction services through the Document Automation and Production Service (DAPS), as required, in accordance with AR 25-30 and Title 44 of the U.S.C. Stock, warehouse, and inventory certain forms and publications for garrison commanders, staff, and other major tenants, in accordance with AR 25-30 and Title 44 of the U.S.C. H K Provide office symbol management Approve and assign office symbols for Garrison Commander and staff, in (Garrison Commander and Staff) accordance with AR 25-59. 16.3 -Photography Services Provide all types of Photography services E6.1.4.2. Audio and Visual Information Services. Includes still photography, graphics, micrographics, and presentation services. Also, includes film, video and audio media services. (customarily reimbursable) Audio /Visual /Training Services Training Support Activity, Korea (TSAK) 16 Visual Information Processes 131090 A Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. (customarily reimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO B C D E F SSP Title 16.2 - Graphics Arts Services 16.5 - VI Broadcast Audio/Video Services 16.4 - VI Multimedia Services 16.7 - Presentation Support 16.6 - VI Media / Equipment Support Services 18.6 - Network Security Services Description Provide all types of Graphics Arts Services Provide command channel and closed circuit TV (CCTV) services; provide local and non-local audio/video productions Provide all types of Multimedia Services Provide public address system / presentation support for offiicial functions (set up, operations, and tear down) Provide various VI Media / Equipment Support Services Plan, implement and manage a Defense In Depth for the total DOIMmanaged network and/or enclaves. Provide Information Assurance Vulnerability Alert (IAVA) compliance and compliance monitoring of all network connected assets. Includes touch labor support for this SSP. E6.1.4.3. Automated Data Processing and Automation Services. Includes data processing services and systems analysis. Also, includes design, development, execution, and life cycle maintenance of data processing systems. (Customarily reimbursable) Automated Data Processing /Automation Services, Director of Information, Management (DOIM) 18 Information Assurance 131096.X A B C D 18.2 - Communications Security (COMSEC) Service 18.1 - DoD Public Key Infrastructure (PKI) Service 18.4 - Information Assurance (IA) Training Provide all aspects of communications security (COMSEC) support. Provide support for the Department of Defense (DoD) Public Key Infrastructure (PKI) service. Provide Information Assurance training services and certification programs for network managers, systems administrators and other IT professionals. E 18.3 - Risk Management/ Provide DOD Information Assurance Certification and Accreditation Program Accreditation/ Certification Services (DIACAP) and Automated Information System Accreditation support. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.3. Automated Data Processing and Automation Services. Includes data processing services and systems analysis. Also, includes design, development, execution, and life cycle maintenance of data processing systems. (Customarily reimbursable) ISA Svc. Automated Data Processing/Automat ion Services, Director of Information, Management (DOIM) CLS Svc # 19 CLS Svc.Title Automation AMSCO 131096.X A SSP Title 19.10 - Automation and Network Service Support Description Provide automation and network support to include: provide customers with initial POC for service requests and problem reporting; track, audit, and resolve issues; and provide feedback and close loop with customer. B 19.6 - Mangement of Data Network Provide management of various types of Local Area Networks (LAN) and Services Campus Area Networks (CAN); Provide management of Wide Area Network (WAN) connectivity to include supporting the automated systems linked to the network; manage local dial-in server and access. 19.5 - File, Print & Mission Server Support Services Provide hardware and software support to any type of common-user server (e.g., application, file, print). Includes touch labor for this SSP. C D Provide electronic messaging and directory support and electronic 19.1 - Mail messaging application system development and maintenance support. Messaging/Collaboration (Email/DMS) and Storage Services Provide administration of common-user storage. Includes touch labor support for this SSP. 19.3 - Desktop/Software/ Peripheral Provide desktop software support, release management, and password Support Services management. Includes touch labor for this SSP. 19.8 - Automation and Network Continuity of Operations (COOP) and OPLAN Support Services 19.2 - Database Administration Services 19.4 - Web Support Services Provide Continuity of Operations Plan (COOP) planning and preparation support. Provide database, master file, and data warehouse support and administration and support for standard database software. Provide web hosting operations and management services. Operate and maintain web proxy servers. E F G H Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.4. ISA Svc. CLS Svc # 83 CLS Svc.Title AMSCO A SSP Title Advise the commander and provide religious support program management to installations in accordance with AR 165-1 Description This program entails providing advice to the commander in matters of religion, morals, ethics, and morale. This program also impacts the command through the exercise of moral and spiritual leadership. This program provides religious assessment, planning, administration, and management operations. Chapel and Chaplain Services. Chapel and Includes pastoral ministries, worship Chaplain Services services, religious rites, pastoral visits, spiritual counseling, and religious education. (customarily nonreimbursable) Religious Support 131096.3 B Provide worship services and This program provides complete worship experiences comparable to the religious events, including essential civilian community, integrated within the military community to meet the rites, sacraments, and ordinances. needs of the authorized population for the free exercise of religion. Provide required religious education This program provides for the teaching and training of religious formation and principles comparable to the civilian community, integrated within the military community that complements worship experiences. This program provides individual and group faith-based counseling and complementary faith-based activities. This program provides programs for the professional development of chaplains, chaplain assistants, and directors of religious education, to maintain professional credentials, military skills, and professional competencies. This program provides programs for the professional development of chaplains, chaplain assistants, and directors of religious education, to maintain professional credentials, military skills, and professional competencies. This program provides spiritual growth and sustainment training to soldiers (including chaplains and chaplain assistants), family members, and authorized DoD civilians C D E Provide pastoral care and counseling services Provide family ministries services F Provide professional development and sustainment training G Provide spiritual growth and sustainment training Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.5. Civilian Personnel Services. Includes recruitment, classification, staffing, pay administration, personnel management, employee relations, awards, equal opportunity programs, and career development. (customarily reimbursable) Clubs. Includes officer, noncommissioned officer, enlisted, all hands, aero, community and other recreational clubs. (customarily nonreimbursable) ISA Svc. Civilian Personnel Services, Civilian Personnel Operations Center (CPOC) CLS Svc # CLS Svc.Title AMSCO 131096.K SSP Title Description E6.1.4.6. 13 Business Operations A Bowling Category B (less than 12 lanes) Progran Code KA Provide a bowling program that is growing to meet industry standards as a leisure and recreational destination which delivers a quality product while achieving Army Financial standards. Ensure Soldiers have an opportunity to participate in bowling programs and centers offering open play bowling and league bowling, and services such as bowling instruction, retail, food and beverage, and other market-driven recreational activities as facility allows. Installations that currently do not have a bowling center should consider negotiating a fair price for play and/or access with an outside service provider. Note: If a bowling facility has 12 or less lanes then the bowling program is Category B and is authorized to receive appropriated funds. B Remote and Isolated Category C Business Programs (Includes Bowling-LE, Comm Club-KG, Theme Operations-KL, FBE Operations-KM, Golf-LQ, and Snack Bars-LT) Category C Business Programs at Remote and Isolated Garrison are authorized APF. These programs listed in column B operate at various garrisons throughout the Army that are classified Remote and Isolated by AR 215-1. Descriptions, components, benchmarks, financial standards are the same regardless of whether they are remote and isolated or not. See below for information pertaining to SSP. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO C SSP Title Description CFBE (Clubs, Food Beverage and CFBE (Clubs Food Beverage and Entertainment Programs) programs may Entertainment Programs) Program include dining, beverage, catering, social events, entertainment, and other service normally associated with a restaurant and entertainment center, as Codes KG, KM, KE, KF well as hospitality support for official events. Programs may include Bingo, snack bars, themed programs (casual dining, MWR promotional programs, etc) special activities, recreational machines, etc. Ensure Soldiers have access to FBE programs through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven FBE programs as facility allows which delivers a quality product while achieving Army Financial standards. Note: FBE can be co-located with other programs to maximize resources. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D SSP Title Golf (Program Code LQ) Description Provide a golf program with playing conditions and services comparable to a mid to high level municipal golf course where there is sufficient market demand to ensure self-sufficiency. Ensure Soldiers have an opportunity to play golf at a golf course offering open play, tournaments, and services such as golf instruction, retail, and food and beverage. Installations that currently do not have a golf course should consider negotiating a fair price for play and/or access with an outside service provider. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO E SSP Title Bowling Category C (greater than 12 lanes) Progran Code LE Description Provide a bowling program that is growing to meet industry standards as a leisure and recreational destination which delivers a quality product while achieving Army Financial standards. Ensure Soldiers have an opportunity to participate in bowling programs and centers offering open play bowling and league bowling, and services such as bowling instruction, retail, food and beverage, and other market-driven recreational activities as facility allows. Installations that currently do not have a bowling center should consider negotiating a fair price for play and/or access with an outside service provider. Note: If a bowling facility has 12 or less lanes then the bowling program is Category B and is authorized to receive appropriated funds. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO F SSP Title Bingo Description A Bingo program may be played within themed operations, bar operations, snack bars, and casual dining. Provide authorized patrons access to quality Bingo programs through direct operations. Note: Bingo programs are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for ECECS. G Food Operations (Theme Operations - Program Code KL) Food operations may include theme operations, catering, snack bars, and casual dining. Provide authorized patrons access to quality food operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven food operations as facility allows which deliver a quality product while achieving Army Financial standards. Note: Food Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO H SSP Title Food Operations (catering) Description Food operations may include theme operations, catering, snack bars, and casual dining. Provide authorized patrons access to quality food operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven food operations as facility allows which deliver a quality product while achieving Army Financial standards. Note: Food Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for Essential Command and Executive Control Supervision (ECECS). Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO J SSP Title Description Food Operations (snack bars, Food operations may include theme operations, catering, snack bars, and casual dining - Program Codes LT) casual dining. Provide authorized patrons access to quality food operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven food operations as facility allows which deliver a quality product while achieving Army Financial standards. Note: Food Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for Essential Command and Executive Control Supervision (ECECS). Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO K SSP Title Description Beverage Operations (regular bar) Beverage operations may include regular bars, theme bars, and catering bars. Provide authorized patrons access to responsible beverage operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven FBE programs as facility allows which delivers a quality product while achieving Army Financial standards. Note: Beverage Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for ECECS. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO L SSP Title Beverage Operations (theme bar) Description Beverage operations may include regular bars, theme bars, and catering bars. Provide authorized patrons access to responsible beverage operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven FBE programs as facility allows which delivers a quality product while achieving Army Financial standards. Note: Beverage Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for ECECS. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO M SSP Title Description Beverage Operations (catering bar) Beverage operations may include regular bars, theme bars, and catering bars. Provide authorized patrons access to responsible beverage operations through direct operation, concessionaires, franchising, PPV (Public-Private Ventures), name brand casual and fast food dining, and other market-driven FBE programs as facility allows which delivers a quality product while achieving Army Financial standards. Note: Beverage Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for ECECS. N Retail Retail operations may include but are not limited to golf, bowling, and CFBE and should support the core program where they are located. Provide authorized patrons access to retail operations through direct operations or concessionaires. Note: Retail Operations are often co-located with other operations and programs to maximize sales. Note: During deployment, training or significant population loss or gain, adjust operations at locations to reflect market size. Note: If an installation is designated remote and isolated per AR215-1, APF support is authorized for ECECS. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 91 CLS Svc.Title Installation Management AMSCO 131096.6 A SSP Title Exercise Command and Control Description This program provides for the following: vision & guidance for the Garrison planning process and oversight of support to military operations & business operations, sustainment of a positive climate of command. Establish and maintain the strategic direction for the Garrison. Provide oversight necessary to build and sustain state of the art infrastructure to support readiness and mission execution and enhance the well-being of the Military community. Provide oversight and engagement necessary to engender a safe environment to live, work and play. Provide oversight necessary and engagement to provide all applicable BASOPS services for training and training services to mission commanders, and support combat training centers and institutional training/UIT schools. Developing strategic partnering relationships with the community "outside the gates". Provide oversight and engagement necessary to execute community, MWR and family support programs. Provide oversight and engagement necessary to optimize resources and employ innovative means to provide premier facilities and quality services. Conduct unprogrammed Command priority reviews; focused in a specific area; may be time-sensitive, includes DA directed Army wide reviews and ADA investigations Conduct planned program reviews to provide an independent assessment on risk management, dollar savings, control, and/or governance processes for the organization. Provide independent objective information for command decision making. Manage audits, surveys, and reviews performed by external agencies as required by law, directed by regulation or by the Commander. Conduct follow-up reviews to determine whether internal and/or external recommendations have been satisfactorily implemented. E6.1.4.7. Command Support. Includes Command Support oversight and management provided by the installation commander and the command element office staff. (nonreimbursable) Social Actions. Includes civilian and military personnel assistance and training pertaining to substance abuse and human relations. (Customarily nonreimbursable) B Maintain and improve Installation Infrastructure Provide for Public Safety and Security Provide Services/Programs to Support Training and Enable Readiness C D E F Execute Community, MWR and Family Support Programs Provide Sound Stewardship of Installation Resources and the Environment Conduct Special Reviews Command Support, Inspector General, Internal Review 94 Internal Review A B Conduct Program (Formal) Reviews Provide Consulting/ Advisory Service Provide Liaison Services Perform Follow-up C D E Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO F SSP Title Oversee Management Control Program Provide Compliance and Program Services Description Advise Command on program effectiveness IAW AR 11-2. E6.1.4.49. Social Actions. Includes civilian and Command Support, Equal Employment military personnel assistance and training pertaining to substance abuse Opportunities (EEO) and human relations. (Customarily non-reimbursable) 92 EEO (Equal Employment Opportunity) 131096.7 A B C D E This SSP requires the Commander to issue written policy statements ensuring a workplace free of discriminatory harassment and a commitment to equal employment opportunity Provide Advisory Services EEO Program officials advise and provide appropriate assistance to managers/supervisors about the status of EEO programs within each manager's area of responsibility Manage the EEO Complaint Process EEO complaints of discrimination in accordance with AR 690-600 Program and other applicable directives and provide required reports. Provide training and education This SSP requires that the Commander make early efforts to prevent discriminatory actions and eliminate barriers to equal employment opportunity in the workplace. Prepare and publish the The EEO Director presents to the Commander and other senior officials the Management Directive 715 Report "State of the Agency" briefing covering all components of the EEO report, including as assessment of the performance of the agency in each of the six essential elements of the Model EEO program and a report on the progress of the agency in completing its barrier analysis including any barriers it identified and/or eliminate or reduced the impact of. Manage the Special Emphasis Program (SEP) Provide grass cutting and trimming services Direct, monitor, and implement employment related, career development actions for special emphasis groups and provide required reports. This program provides grass cutting and trimming services IAW Grounds Maintenance Plan. Areas to be mowed include common areas, representational areas, training areas, Reserve Center Enclaves, UPH billeting areas, and all other improved, grass-covered areas which are not otherwise maintained through reimbursable funding. Grass cutting and trimming will not be performed more frequently than required by the geographic and climatologic conditions of the installation. This program provides tree pruning and brush/shrub trimming services IAW physical security and safety guidelines. Pruning and trimming necessary to maintain the neat and orderly appearance of the installation may be performed if funding levels permit. This program provides grounds repair services for damaged/disturbed areas to return areas to pre-damaged conditions and to meet safety and environmental requirements. F E6.1.4.8. Common Use Facility Construction, Operations, Maintenance, and Repair. Includes construction, alteration, operation, maintenance, and repair of common use infrastructure (e.g., roads, grounds, surfaced areas, structures, real property and installed equipment). Also includes common benefit signs, energy consumption, snow removal, street cleaning, and installation beautification projects. (customarily non-reimbursable) Common Use Facility Operations, Maintenance, Repair and Construction 40 Maintenance Improved Grounds 132078.Q /10 /131079.M 5 A B Provide tree pruning and brush/shrub trimming services C Provide grounds repair services Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D E SSP Title Provide debris removal services Provide landscaping maintenance services Description This program provides debris removal services. This program provides services to maintain healthy, visually pleasing, and functional plant material. Program IAW Installation Design Guide and/or Installation Landscaping Plan, and applicable environmental laws and regulations. Frequency of landscaping maintenance services will not exceed that necessary to maintain a neat and orderly appearance of the installation. This program provides removal services for grass clippings and leaves. This program provides cyclic services to maintain and improve established turf areas. This program provides tree removal services. This program provides services to control damage from wildland fires to bombing, gunnery, impact areas, training and maneuver areas, and critical infrastructure. This program provides services to control erosion IAW Installation Natural Resources Management Plan and other applicable environmental documents. This program provides services to control damage from wildland fires to forest areas, agriculture, and grazing. This program provides maintenance of wetlands used for the retention and treatment of stormwater or wastewater F G H A 41 Maintenance Unimproved Grounds 132078.Q /10 /131079.M 13 Provide removal services for grass clippings and leaves Provide periodic lawn treatment services Provide tree removal services Provide fire control services for mission-essential areas B C D 54 Master Planning 132078.Q /10 /131079.M A Provide erosion control services for training, range, maneuver areas, and critical infrastructure Provide fire control services for other areas Provide maintenance of wetlands used for the retention and treatment of stormwater or wastewater Establish Requirements for Installation Facilities and Infrastructure This program calculates facilities and infrastructure. Start with Force Structure. Identify where it is going. Determine allowances. Compare to existing assets. Develop programmable actions -- the "Requirement" Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO 17 B SSP Title Maintain Long-Range Plan and Capital Investment Strategy Description These programs: -Establish the environmental baseline, basic framework and specific options for developing and managing real property on the installation IAW AR 21020. -Include developing the installation overall plan for using and investing in real property to support installation missions and DA objectives IAW AR 210-20. This involves describing permanent comprehensive/holistic solutions, as well as short-term actions necessary to correct deficiencies and meet real property requirements. This program - Integrates real property master planning into the Army's budgetary and operational planning processes throughout the current Program Objective Memorandum (POM) period IAW with AR 210-20. These charts recommend master planning activities into the Army's resource management process. - Includes facilitating and presenting at Master Planning Board meetings IAW AR 210-20. This program includes the analysis, preparation, and submission of major construction projects IAW AR 210-20, AR 415-15, AR 420-10, and other applicable regulations. This program includes analyzing capabilities to support mobilization, deployment, and stationing actions. C Maintain Short-Range Plan and Facilitate Master Planning Board Meeting D E Provide Major Construction Planning and Programming Services Provide Space Planning, Utilization, Analysis, and Stationing Support F G H J Maintain and Implement Installation This program promotes visual order and enhances the natural and manDesign Guide made environments through consistent architectural themes and standards IAW AR 210-20 and Vice Chief of Staff Directive 25 APR 04. Execute External Special Projects This program includes researching, gathering, and analyzing information, preparing pertinent documents, and making recommendations in response to Army initiatives and/or other external requests. This includes participating in meetings and preparing and delivering briefings. Coordinate Stakeholder Support This program includes researching, gathering, and analyzing information, and Staffing Actions preparing pertinent documents to include special custom maps and making recommendations pertaining to Installation planning. Provide Map Reproduction This program provides map reproduction services to stakeholders. Services Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO K SSP Title Description L 55 Real Estate/Real 132078.Q Property /10 Administration /131079.M 28 A B C D E F E6.1.4.9. Communication Services. Includes Communication dedicated communications services Services, DOIM and telephone equipment. May also include leasing of communication equipment, lines, and special communications-electronics equipment services. (Customarily reimbursable) 15 Communication Systems and System Support 122626 A B C Maintain Real Property Master Plan This program provides vision, goals and objectives for the management and Digest development of the installation. This includes providing an extract of the most important master planning concepts, details and facts of the installation's Real Property Master Plan IAW AR 210-20. This program ensures major construction projects executed on the Provide Major Construction installation comply with installation requirements as programmed. This Management and Oversight includes project proponent coordination. Services Provide Accountability Services This program documents real property assets in compliance with CFO Act, DoDI 4165.14, 10 USC 2721, and other federal, state, and local, and laws. Provides status, cost, area, capacity, condition, use, and management of real property. Provide Customer Support and This program researches, gathers, and analyzes real property information, Staffing Actions prepares pertinent documents, and makes recommendations in response to statutory requirements. Provide Space Management This program provides space management services IAW EO 12411, 41 CFR Services 101-17, IAW AR-405-70, and AR-405-45. Grant use of Army Real Property This program manages the process of granting termed use of Army property to other entities. Dispose Real Estate, Facilities, and This program involves the documentation, coordination, and process Real Estate Interests associated with disposal actions of real estate, facilities, and real estate interests IAW federal, state, and local law. Acquire Real Estate, Facilities, and This program involves the documentation, coordination, and process Real Estate Interests associated with acquisitions of real estate, facilities, and real estate interests IAW federal, state, and local law. 15.8 - Communications Service Provide telephone support to include: provide customers with initial POC for Support service requests and problem reporting; track, audit, and resolve issues; and provide feedback and close loop with customer. 15.1 - Telephone and Data Provide cable infrastructure, premise equipment, telephone service, (except Infrastructure customer required calling features and modernization programs). Includes touch labor support for this SSP. 15.2 - Emergency Communications Provide 911 and GETS emergency service support. Includes touch labor for Telephone Services this SSP. 15.9 - Fire, Safety, Security, and Other Circuits Design, install and maintain required circuits/systems for fire and intrusion alarms and other safety/security systems. Includes touch labor for this SSP. D Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO E F SSP Title 15.10 - Non-Tactical Radios and Specturm ManagementServices 15.4 - Video Teleconference (VTC) Services Description Provide Non-Tactical radio service to include spectrum management. Includes touch labor for this SSP. Operate (schedule, facilitate) and maintain SBU and SECRET common-user VTC Studio; provide interface access for VTC and secure telephone equipment; provide design and installation advice and technical support. Includes touch labor for this SSP. Provide voice and data wireless service. Includes touch labor for this SSP. Provide Continuity of Operations (COOP) implementation operational support. Provide range/field lines and phones to range perimeter. Includes touch labor for this SSP. This business process provides an information conduit to provide initial response to specific (general public) inquiries and establishes and maintains relationships with civilian news media representatives to optimize the reporting of accurate information. It also includes the provision of media training to prepare installation representatives to speak to the media when required. This business process provides an information conduit to provide initial response to specific (general public) inquiries and establishes and maintains relationships with civilian news media representatives to optimize the reporting of accurate information. It also includes the provision of media training to prepare installation representatives to speak to the media when required. This business process prepares for, manages, and coordinates the release of timely and accurate information and Command messages during crisis situations. This business process publicizes key official events and services and/or is Command directed. This program provides information concerning local military and civilian service agencies, provides services which can further assist in solving social, economic, medical or educational problems and provides the management and planning activity across ACS program components. G H 15.3 - Wireless Infrastructure 15.6 - Telecommunications Continuity of Operations (COOP) & OPLAN Support Services 15.5 - Range/Field Telephone Services Produce information campaign, providing and disseminating information J E6.1.4.10. Community Relations. Includes Public Affairs E6.1.4.41. public relations activities, charity fund raising events, and installation open house programs. (Customarily nonreimbursable) Public Affairs. Includes activities aimed toward responding directly or through news media to the general public's right and need to know how DoD activities accomplish assigned tasks and missions. Also includes distribution of public and community relations information. (customarily nonreimbursable) 84 Public Affairs 131096.4 A B Provide official information interface with the media and the public C Provide crisis communication management. Provide publicity Community Information Services D E6.1.4.11. Community Services. Includes family Community and support center activities, child Morale Support development services, dependent Activities youth activities, theaters, and thrift 10 Army Community 131096.L Services A Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. shops. (customarily nonreimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO B SSP Title Family Advocacy Program Description C D E F G H This program is designed to prevent child and spouse (soldier or family member) abuse and sexual assault to soldiers. The program also provides temporary substitute care to ensure a child's welfare when the natural family or legal guardian cannot meet that responsibility. Mobilization & Deployment Support This program provides support to commanders of active and reserve component forces, support tosoldiers and family members and support to emergency essential civilians during pre-deployment, mobilization, deployment, re-integration/reunion, repatriation, mass casualty events and natural disasters (installation contingency plan). Financial Readiness This program assists soldiers and their families to live within their means and invest for the future. Army Emergency Relief (AER) provides emergency loans to soldiers in crisis. Exceptional Family Member This program provides comprehensive and coordinated community support Program (including housing, educational, medical, and personnel services) to families with special needs. Relocation Readiness This program provides services necessary to support Army personnel and their families as they relocate. Spouse Employment This program provides information and referral services in the areas of employment, education, training, transition, career continuity guidance and volunteer opportunities to give family members the competitive edge needed to secure employment. Installation Volunteer Management This program entails recruiting, training and utilizing volunteers and volunteer managers to enhance and expand other installation program capabilities. Army Family Team Building This program provides soldiers and family members with the information, knowledge and skills needed to gain self-reliance and better utilize the community support programs provided to assist them throughout their spouse's career. This program represents a grass-roots effort to solicit issues from local communities regarding ideas to improve Army standards of living to senior Army leadership, DoD & Congress J K Army Family Action Plan Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 11 CLS Svc.Title Child and Youth AMSCO A SSP Title Child and Youth Services Description Deliver Child and Youth Services for eligible children to reduce the conflict between parental responsibilities and mission requirements. Services delivered using integrated Child and Youth System based on a "child and youth space" as a unit of service and associated funding. Note: The process of managing by Child and Youth spaces gives the Army clear choices for delivering garrison services at acceptable levels. This process, jointly developed by DoD and the Military Departments, is designed to provide flexibility within metric parameters and is understood by Congress and by Program Objective Memorandum (POM) Program Evaluation Groups (PEGs) to be a common level of service. The direct costs required to operate Child and Youth Systems, consistently and predictably across IMA garrisons, are embedded in a Child and Youth space. Availability, Affordability and Quality metrics determine the allocation of the spaces and the required associated funding. When funding or demand for services expands or declines, the number of Child and Youth spaces is adjusted accordingly. E6.1.4.12. Custodial Services. Includes Custodial Services janitorial and cleaning services for customer-occupied and customerused facilities and areas. (Customarily E6.1.4.16. Entomology Services. Includes Entomology abatement and control measures Services directed against insects, rodents, weeds, fungi, and other animals or plants that are determined to be undesirable in buildings, equipment, supplies, and on grounds. (customarily reimbursable) 57 Custodial Services 131079.M4 A B Provide Basic Cleaning Services Provide Enhanced Cleaning Services Plan & Manage the Indoor Pest Management Program Provide Trained and Certified Pest Management Personnel Perform Scheduled Pest Management Services for Public Health Pests Perform Scheduled Pest Management Services for Wood Destroying Pests Respond to Emergency Public Health Pest Management Service Orders 58 Indoor Pest Management 131079.M2 /M3 A This program provides basic cleaning service to installation facilites based on the service's frequency chart. This program provides enhanced cleaning service to installation facilites based on the service's frequency chart. This program provides the core expertise to implement an in-house & contract indoor pest management program in CONUS and overseas. This program provides qualified personnel to carry out the installation's indoor pest management program. This program provides periodic visits of facilities to inspect, identify and eliminate the presence of existing or potential public health pest problems. This program provides periodic visits of facilities to inspect, identify and eliminate the presence of existing or potential wood destroying pest problems. This program provides identification, surveillance, customer education, treatment as necessary, and evaluation of pest problems that pose an immediate threat to human health, safety, and the work or living environment at the facility. B C D E Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO F SSP Title Respond to Emergency Mission Critical Pest Management Service Orders Respond to Non-Emergency Pest Management Service Orders Plan & Manage the Outdoor Pest Management Program Provide Trained and Certified Pest Management Personnel Perform Scheduled Pest Management Services for Outdoor Public Health Animal & Plant Pests Perform Scheduled Pest Management Services for Outdoor Mission Critical Areas Perform Other Scheduled Pest Management Services for Outdoor Animal & Plant Pests Respond to Outdoor Public Health, Safety, & Mission Critical Pest Management Service Orders Description This program provides identification, surveillance, customer education, treatment as necessary, and evaluation of pest problems that pose an immediate threat to mission critical facilities and operations. This program provides identification, surveillance, customer education, treatment as necessary, and evaluation of pest problems. This program provides the core expertise to implement an in-house and contracted outdoor pest management program. This program provides qualified personnel to carry out the installation's outdoor pest management program in CONUS and OCONUS. This program provides periodic visits to outdoor areas to inspect, identify and eliminate the presence of existing or potential public health pest problems. This program provides periodic visits to mission critical outdoor areas to inspect, identify and eliminate the presence of existing or potential pest problems. This program provides periodic visits to outdoor areas to inspect, identify and eliminate the presence of existing or potential pest problems. G 59 Outdoor Pest Management 131079.M2 /M10 A B C D E F G E6.1.4.18. Environmental Compliance. Includes Environmental Support, E6.1.4.17. recycling and resource recovery programs, pollution prevention, Environmental environmental compliance, and Waste Management programs aimed at management and control of hazardous materials -- does not include clean-up and disposal of hazardous materials. (customarily nonreimbursable). Environmental Cleanup. Includes collection, cleanup, transportation, and disposal of 67 Pollution Prevention Programs 131053, 131056 A This program provides identification, surveillance, customer education, treatment as necessary and evaluation of outdoor animal and plant pest problems that pose an immediate threat to human health, safety, and the environment. Respond to Other Outdoor Pest This program provides identification, surveillance, customer education, Management Service Orders treatment as necessary and evaluation of outdoor pest problems. Comply with Emergency Planning This SSP provides the customer with the ability to meet EPCRA and FGS and Community Right to Know Act compliance requirements. (EPCRA), Final Governing Standards (FGS) to include reports and recordkeeping Provide Decision Making Tools (Plans, Studies and Surveys) to Reduce Pollution and Compliance Burden, and Save Resources This SSP provides the customer with data and analysis about waste streams and resources to support program decision making. B Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. hazardous material. (customarily reimbursable) ISA Svc. CLS Svc # 64 CLS Svc.Title Conservation Programs AMSCO A SSP Title Advisory Services and Project Review and Impact Assessment Description B C D E F 66 Compliance Programs A B This SSP provides required actions or tasks in accordance with cultural resource laws and regulations, and FGS equivalents (for recurring requirements only) Conservation (Cultural and Natural) This SSP provides required actions or tasks in accordance with cultural resource laws and regulations, and FGS equivalents (for recurring Resources Planning and requirements only) Coordination Endangered Species Act This SSP provides required actions or tasks in accordance with cultural Implementation, Management, resource laws and regulations, and FGS equivalents (for recurring Oversight, and Monitoring requirements only) This SSP provides required actions or tasks in accordance with natural Other NR Legal Requirement resources laws and regulations, and FGS (for recurring requirements not Implementation, Management, covered in SSP C) Oversight, and Monitoring (Other than ESA) Cultural Resources Implementation, This SSP provides required actions or tasks in accordance with cultural resource laws and regulations, and FGS equivalents (for recurring Management, Oversight, and requirements only) Monitoring Conservation (Cultural and Natural This SSP promotes environmental awareness and provides enhanced quality Resources) Stewardship of life for users thru sustainable stewardship of cultural and natural resources. This SSP provides for timely and accurate review of installation plans, Advisory Services, Installation Planning, Project & Activity Review projects and activities for potential impacts related to environmental laws, regulations, and FGS equivalents and Impact Assessment This SSP allows the customer to accomplish their mission by successfully Provide for Recurring Installation acquiring and maintaining the appropriate permits or Host Nation/FGS Environmental Permits or Host Nation/Final Governing Standards equivalent as defined by HQDA's Environmental Policies and Guidance. (FGS) Equivalent Provide Regulated Waste Management Services This SSP provides management and disposal services for hazardous waste and other waste that requires special handling, for customers as defined by HQDA's Environmental Policies and Guidance. Provide Non-Permit Environmental This SSP provides technical oversight, Statutory Requirements Services developing management strategies, and preparing/updating or reviewing management plans for non-permit environmental statutory requirements for customers as defined by HQDA's Environmental Policies and Guidance. C D Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO E SSP Title Description The SSP provides the customer with increased awareness of installation Support Overall Environmental Goals and Objectives, and Sustain environmental programs; the ability to incorporate best business practices and activities needed to support overall planning based assessments, Environmental Stewardship requirements, and results of audits to enhance execution of the Environmental Programs beyond compliance; and training and educational activities including community outreach not required for compliance. The SSP also includes program management not required for compliance. 67 Pollution Prevention Programs A Comply with Emergency Planning This SSP provides the customer with the ability to meet EPCRA and FGS and Community Right to Know Act compliance requirements. (EPCRA), Final Governing Standards (FGS) to include reports and recordkeeping Provide Decision Making Tools (Plans, Studies and Surveys) to Reduce Pollution and Compliance Burden, and Save Resources This SSP provides the customer with data and analysis about waste streams and resources to support program decision making. B Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.19. Equipment Maintenance, Repair, and Calibration. Includes maintenance, repair, and calibration of industrial equipment, construction equipment, laboratory equipment, office equipment, and other non-tactical equipment -- does not include vehicles. (customarily reimbursable) ISA Svc. Equipment Maintenance, Repair, and Calibration, Construction Equipment, Electronic and Communications Equipment, Unaccompanied Personnel Housing Furniture, Maintenance of Tactical Equipment, Materiel-Handling Equipment and Components, Other Commodity Group CLS Svc # CLS Svc.Title AMSCO 131096.C /115020 /121018 131096.C C 131096.C D 131096.CE 115020 131096.C C 131096 SSP Title Description E6.1.4.20. Explosive Ordnance Support. Includes services and facilities for explosive ordnance storage, disposal and training. (customarily nonreimbursable) Ammunition /Explosive Ordnance Disposal (EOD) 23 Ammunition Supply Services 121018 A B C D E F Provide Core Ammunition Supply This Program provides the core ammunition supply services Services Collect unused/residue ammunition Compliance with Federal, State, & Host Nation statutory EPA Laws. Provide Ammunition Surveillance Services Maintain Unit Basic Load (UBL) Provide Ammunition Amnesty Services Provide Ammunition Holding Area (AHA) Services This program provides ammunition surveillance services to meet customer needs IAW AR 5-9, AR 702-12, SB 742-1, & DA Pam 385-64 This program allows for the maintenance of UBL ammunition until required for operational use. A program for receiving & storing undocumented ammunition that is turned in at ASP This program allows for a secure area for short term unit storage of munitions within the installation. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.21. Facility Construction and Major E6.1.4.22. Repair. Includes minor construction, alterations, additions, and major repairs required to modernize, replace, expand or restore real property. Also, includes related planning and design. (customarily reimbursable). Facility Maintenance and Minor Repair. Includes routine and cyclical preventive maintenance and minor repairs required to preserve or restore real property so it may be used for its designated purpose. (Customarily reimbursable) ISA Svc. Facility Maintenance, Repair of Real Property and Space Management, Minor Construction CLS Svc # 53 CLS Svc.Title Facilities Engineering Services Management AMSCO 132078.A /B/C /D /E /G /H /Q, 132076.L A SSP Title Provide SRM Work Management Services Description Work identification, work reception, planning and prioritization, work estimation, work approval, funding, COR services, DESIGN. Manage, integrate, and assure consistent and equitable delivery of services. B Provide Contract Oversight of Administration Services (A76/TMC) Provide Statutory Certification, Reporting, and Inspections Services Provide DPW Support Services This program provides for development and oversight of CA contracts. Ensure compliance and accurate contractor evaluations. Also includes Total Maintenance Contracts and Base Operations Contracts (OCONUS) This program provides training for certification, reporting, and inspections as required by public law. This program provides overall management of DPW services and advisory services to the Garrison Commander. Includes personnel administration, labor relations, goals and objectives, customer relations, community relations. This program also includes business management activities, e.g., development of metrics, collecting and collating data from multiple sources, performing analysis, and generating reports for ALL DPW functions (a31 a63). Provides upward reporting and information for data-calls. This program includes IFS quality control, maintenance, analysis, staffing, training, and database management. Primary data source for STANFINS, RPLANS, ASIP, ISR, FSM, EIS, etc. Software and data management for installation GIS/CAD. This program includes equipment and appliance/furniture delivery and repair services. This program includes SRM supply operations and maintenance and service equipment rental and tools purchasing services and equipment maintenance. This program includes issue of repair parts, maintenance and landscaping items for maintenance and repair of real property and leased facilities by facility occupants. The Self-Help store operates IAW AR-420-70. C D E Provide Engineering Systems Management Services F G H Provide Equipment and Appliance/Furniture Repair Services Provide SRM Supply Operations and M&S Equipment Rental and Maintenance Services Provide Self-Help Store Services Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.23. Finance and Accounting (provided by Defense Finance & Accounting Service). Includes expense, reimbursement, working fund, payroll and leave accounting provided by Defense Finance & Accounting Service. Also includes disbursing, voucher and invoice examination, financial reporting, and the development of accounting systems. (customarily reimbursable) ISA Svc. Finance and Accounting, 131096.U (NonDFAS), 175th Finance Command CLS Svc # CLS Svc.Title AMSCO SSP Title Description E6.1.4.24. Fire Protection. Includes all normal Fire Prevention and services related to fire protection and Protection fighting operations, alert service, and rescue operations. Also, includes inspections for fire hazards, servicing of portable extinguishers, and related training programs. (customarily nonreimbursable) 68 Fire and Emergency Response Services 131979 A B Manage and Direct Fire & Emergency Services Programs Provide Emergency Dispatch Services Provide Emergency Response Services for Structure Fires Provide Emergency Response Services for Aircraft Rescue Fire Fighting (ARFF), as applicable Provide Emergency Response Services for Hazardous Materials (HAZMAT) and Chemical, Biological, Radiological, Nuclear, and High Explosive (CBRNE) Incidents Provide Emergency Response Services for Wildland Fires, as applicable, on Army Installations Only Conduct Rescue Operations C D This program allows for the management and direction of core F&ES programs and program development to meet installation mission. This program allows for the provision, staffing, and/or management of emergency dispatch/E911 services in accordance with NFPA 1221 and AR420-90 and applicable local/host nation laws. This program provides Emergency Response and Rescue services for structure, and other types of fires described in the components section for this SSP. This program provides Emergency Response and Rescue services for Aircraft Rescue Fire Fighting (ARFF). This program provides Emergency Response and Rescue services for HAZMAT/CBRNE in accordance with DoDI6055.6 and applicable local/host nation laws. E F This program allows for the management of the Installation Integrated Wildland Fire Management plan and Provide Emergency Response and Rescue services for Wildland Fires (on Army installations only). This program provides Emergency Response to specialized technical rescue requirements. G Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO H J SSP Title Provide Fire Prevention Services Description This program develops and implements Installation Fire Prevention and Public Education Programs. Provide Specialized Services and This program provides specialized training and support to troop units and Training to Support the Installation other authorized recipients. E6.1.4.25. Food Service. Includes preparation Food Service and service of food to authorized personnel, and related dining facilities operations. (customarily nonreimbursable) 29 Food Services 131096.F /423892 A B Provide Central Direction and Guidance for the Operation of the Installation Food Program Provide in-house garrison dining services to "Subsistence in Kind" diners. C D E F This program provides central direction and guidance for the operation of the Installation food program in accordance to applicable regulations and policies (includes Active, Army Reserve, and National Guard). This program provides quality and nutritionally balanced meals in a cafeteriastyle fixed facility setting and a "Grab-and-Go" style in accordance with applicable regulations and policies (includes Active, Army Reserve, and National Guard). Provide take-out dining services to This program provides quality and nutritionally balanced meals in a cafeteria"Subsistence in Kind" diners. style fixed facility setting and a "Grab-and-Go" style in accordance with applicable regulations and policies (includes Active, Army Reserve, and National Guard). Provide remote site feeding This program provides quality meals to field training sites in accordance with services applicable regulations and policies (includes Active, Army Reserve, and National Guard). Provide in house dining services to This program provides quality and nutritionally balanced meals in a cafeteria style fixed facility setting in accordance with applicable regulations and Soldiers receiving BAS (cash policies to Soldiers receiving BAS (including Active, Reserve and National customers). Guard). Provide take out dining services to This program provides quality and nutritionally balanced meals in a "GrabSoldiers receiving BAS (cash and-Go" style in accordance with applicable regulations and policies to customers). authorized Soldiers (includes Active, Army Reserve, and National Guard). Provide in house dining services to DoD Civilian and Contractors cash customers. Provide take out dining services to DoD Civilian and Contractor cash customers. This program provides quality and nutritionally balanced meals in a cafeteria style fixed facility setting in accordance with applicable regulations and policies to DoD civilian and contractors This program provides quality and nutritionally balanced meals in a "Graband-Go" style in accordance with applicable regulations and policies to authorized DoD civilians and contracors G H Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.26. Health Services. Includes administration of healthcare programs, inpatient and outpatient medical and dental treatment, and other related medical support and professional services. Also, includes veterinary support. (Customarily nonreimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO SSP Title Description E6.1.4.27. Housing and Lodging Services. Housing and Includes family, unmarried, and Lodging Services unaccompanied housing referral services. Also, includes operation of family housing, bachelor officer quarters, bachelor enlisted quarters, and transient accommodations. (customarily non-reimbursable) 52 UPH/SEBQ/BOQ 131096.89 Management A B C D E F G H J Assign UPH Terminate UPH Provide UPH Planning & Programming Provide Between Occupancy Maintenance (BOM) Purchase Replacement Furniture This program implements policies for eligibility, assignment, and occupancy of UPH. This program implements policies for eligibility, occupancy and termination of UPH. This program provides input to planning, programming, budgeting and execution for Permanent Party barracks with regard to UPH. This program prepares a dwelling unit for future occupancy This program plans and executes the acquisition of replacement furniture IAW Common Tables of Allowances (CTA) 50-909. Purchase Replacement Equipment This program plans and executes the acquisition of replacement equipment IAW Common Tables of Allowances (CTA) 50-909. Conduct Inspections IAW Army This program ensures that all UPH facilities conform to all applicable Army Policy & Regulations standards. Provide Resident Support Services This program provides further services to UPH residents. Control, Move & Handle Furniture/ Equipment (Warehouse) This program provides for the accountability, storage and moving of furniture/equipment in and out of UPH facilities. K Maintain, Repair and Dispose of This program provides for the upkeep and maintenance of UPH furniture Furniture/ Equipment (Warehouse) equipment performed at the Warehouse. Provide central direction and guidance for the operation of the installation laundry and dry cleaning programs This program provides central direction and guidance for the operation of the installation laundry and dry cleaning programs in accordance with environmental, OSHA/host nation, and other applicable regulations and policies. E6.1.4.28. Laundry and Dry Cleaning. Includes Laundry and Dry cleaning and storage of clothing and Cleaning other items made of cloth. (customarily reimbursable) 30 Laundry and Dry Cleaning Services 131096 A Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO B SSP Title Provide laundry services for organizational linens Description This program provides pickup and delivery, washing, drying, pressing, packaging, drop-off, and direct exchange services for government owned items for cleaning. This program also provides exchange services for linens at laundry pickup points. This program provides washing, drying, and direct exchange services for unit OCIE. The program also accepts drop-offs of Unit OCIE at laundry pickup points. This program provides washing and drying services for individual OCIE in accordance with applicable regulations and policies. C D E E6.1.4.29. Legal Services. Includes the Legal Services provision of advice and services on all legal matters pertaining to legal assistance, military justice, initial claims processing, property utilization, award and execution of procurement contracts, and personnel matters such as conflicts of interest, standards of conduct, and grievance hearings and reviews. (customarily non-reimbursable) 79 Administrative and Civil Law 131096.2 A B C D E F G H This program provides dry cleaning services in accordance with environmental, OSHA/host nation, and other applicable regulations and policies. Advise the Command and Staff on Provide advice on admin and civil law to commanders in daily operations Admin/Civil Law Provide Labor and Employment Provide full legal support to commanders in Labor and Employment law in Law Services accordance with Federal law and regulations Provide full legal support to commanders in Environmental law in accordance Provide Environmental Law with Federal and state law and regulations Services Provide Installation Law Services Provide full legal support to commanders in Installation law in accordance with Federal and state law and Army regulations Provide Military Personnel Law Provide full legal support to commanders in Military Personnel law in Services accordance with applicable law and regulations Provide Contract Law Services Provide full legal support to commanders in Contract law in accordance with Federal law and FAR/DFAR/AFAR Provide Ethics Services Provide full legal support to commanders in Ethics in accordance with the Joint Ethics Regulations and Federal law Support Army Reorganization Provide full legal support to commanders for special reorganization initiatives Initiatives (e.g., RCI, A-76, BRAC) in accordance with Federal and state law and regulations Advise Command and Law Enforcement Conduct Courts-Martial Provide Non-Judicial Punishment A program to provide legal advice in accordance with law and regulations A program to discipline Soldiers for major disciplinary infractions in accordance with AR 27-10 and Uniform Code of Military Justice (UCMJ) A program to discipline Soldiers for minor disciplinary infractions in accordance with AR 27-10 and 10 USC 815 Provide bulk laundry services for Unit Organizational Clothing and Individual Equipment (OCIE) Provide laundry services for individual Organizational Clothing and Individual Equipment (OCIE) Provide dry cleaning services 80 Criminal Law and Discipline A B C Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D E F G SSP Title Description Support Administrative Separations A program to administratively separate Soldiers in accordance with AR 635200 and AR 600-8-24 Provide Victim/Witness Services A program of victim and witness assistance in compliance with Public Law, 42 USC 10601, DoD directive 1030.1 and AR 27-10 Support Soldier Non-punitive Administrative disciplinary options for the Commanders Measures Provide Military Justice Training A program of training to Soldiers to advise of legal rights and disciplinary penalties, including training of commanders and law enforcement personnel Support Federal/State Prosecutions A program to prosecute misdemeanor violations of Federal law committed on - Misdemeanors Army installations, or violations that involve Army interest or property Support Federal/State Prosecutions A program to prosecute felony violations of Federal law committed on Army - Felonies installations, or violations that involve Army interest or property Provide Legal Assistance A program to provide assistance to Soldier readiness processing (SRP), and mobilizing and demobilizing personnel in accordance with 10 USC 1044A and AR 27-3 Provide Legal assistance (adverse A program to advise and assist Soldiers and eligible civilians with actions actions) involving administrative due process Provide Other Legal Assistance A program to advise and assist active duty military members with actions (service members/eligible civilians) involving personal legal affairs Provide Other Legal Assistance (family members) Provide Other Legal Assistance (retirees) Support Preventive Law Program Provide Tax Assistance A program to advise and assist eligible family members with actions involving personal legal affairs A program to advise and assist eligible retirees and their family members with actions involving personal legal affairs A program to educate and identify current and personal legal issues in the military community A program to assist military personnel, retirees and their family members in preparing the tax returns and addressing personal tax matters. Provide claims support for claims filed under Chap 11, AR 27-20 (personnel claims) A program to adjudicate tort claims against the Government. A program to support other claims filed under the provisions of AR 27-20 including Art 139, UCMJ claims. H J 81 Client Services A B C D E F G 82 Claims A B C Support Chapter 11 Claims Support Tort Claims (FTCA, FCA) Support Other Claims (Art 139, UCMJ claims, etc) Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D SSP Title Support Medical Care Recovery Act Claims Carrier Recovery Description A program designed to recover monies from tortfeasors and insurance companies to pay for medical treatment provided at DoD medical facilities. E E6.1.4.31. Mail Postage Service. Includes Mail Services, postage and fees for official mail and Office Mail Services application thereof. (customarily reimbursable) 17 Administrative Services 131096.,Y O A C J A program designed to recover monies from carriers for claims expended on household goods claims. It is anticipated that this program will disappear in the next five years with the initiation of the SDDC's Families First Property Program. Provide incoming official mail and Process incoming official mail and distribution for the installation in distribution management services accordance with DODI 4525.8, DOD manual 4525.8 - M, and AR-25-51, 18 USC, 39 USC Provide outgoing official mail and Process outgoing official mail and distribution for the installation in distribution management services accordance with DODI 4525.8, DOD manual 4525.8 - M, and AR-25-51, 18 USC, 39 USC Provide pick-up and delivery of Provide pick-up and delivery of official mail to the administrative offices of official mail to administrative offices each organization on the installation in accordance with AR 25-51 (paragraph 1-5g), DODI 4525.8, DOD manual 4525.8 - M, 18 USC, 39 USC Provide mailing address management services (CONUS only) Assign addresses to installation facilities in accordance with USPS address standards as well as DODI 4525.8, DOD manual 4525.8 - M, and AR-25-51, and 18 USC, 39 USC L E6.1.4.32. Mail Transportation Overseas. Includes the transportation of official, contract related, and personal mail, by the Military Postal Service, to and from Military Post Offices overseas. Also includes additional direct postal workload required at military postal activities overseas. (customarily reimbursable) E6.1.4.34. Mobilization Support. Includes planning, provisioning, and support for mobilization of Active, Reserve, and Guard forces. (Customarily nonreimbursable) Postal Mail Services, Postal Office, 8th PERSCOM Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 12 CLS Svc.Title Sports, Recreation, and Libraries AMSCO A SSP Title Office of the Director, Morale, Welfare & Recreation Description E6.1.4.35. Morale, Welfare, and Recreation Director Personnel (MWR) Activities. Includes operation and Community of recreational centers, gyms, fitness Activities (DPCA) centers, parks, athletic fields, recreational and general reference libraries, hobby shops, craft centers, and related services. (customarily nonreimbursable) B C This program provides support for the Office of MWR Director and staff (includes the salaries & benefits for Community Recreation and Operations Directors) Command and Control of Common Administrative Services and financial management for SGO activities, Support Services programs and facilities Provide Fitness Services, This program provides: Soldiers, Family Members and other authorized Individual/Team Intramural Sports patrons, opportunities to enhance combat readiness, general physical fitness Programs and overall wellness and participate in intramural sports that contribute to unit cohesion and esprit de corps.Ref: FM 21-20. This SSP encompasses indoor and outdoor aquatic facilities that support mission and So Provide Library/Information Services This program provides and assists authorized patrons with access to information resources for educational support (to include distance learning) and recreational purposes, consistent with Army Library Association benchmarks This program provides community recreation facilities, program personnel and leisure activities among authorized patrons. This program provides authorized patrons with outdoor recreation opportunities, training and venues, including safety, supervision and instruction. Parks & Picnic Areas H-M in remote/isolated/OCONUS locations D E F Provide Community/Recreation Programs Provide Outdoor Recreation Program G H Provide recreation programs that address special regional considerations (Remote/isolated or OCONUS) Provide Automotive Skills Program This program provides and assists with automotive repair and maintenance activities to promote skill development in maintaining personal vehicles. Provide Recreational Swim Program Provide Arts and Crafts Program This program provides swimming activities and promote skill development J K L M This program provides art and multi-craft activities to promote skill development, stress-relief and general well-being. Provide Leisure Ticketing Services This program provides discount ticketing services to authorized patrons for entertainment and leisure activities. Provide Extramural Sports Program This program provides organized sports activities above the intramural level. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO N SSP Title Provide Music and Theater Program Provide Casualty Operations Services Description This program entails sponsoring of music and theater productions for participation by authorized patrons This program provides Military casualty services and liaison services for Family members between local funeral personnel and military burial personnel. E6.1.4.36. Mortuary Services. Includes all Mortuary Services logistical functions related to the recovery, identification, care, and disposition of deceased personnel. Includes continental United States port, and overseas mortuary services. (Customarily non-reimbursable) E6.1.4.37. Museums. Includes operation of facilities and services that display objects of historical military value and significance. (non-reimbursable) E6.1.4.40. Printing Services. Includes the operation of centralized printing, collating, binding, and mass mail addressing services. (customarily reimbursable) E6.1.4.42. Purchasing and Contracting Services. Includes acquisition and contract administration services for procurement of property, equipment, services, construction, and supplies. Also includes services for renting and leasing. (customarily reimbursable) E6.1.4.43. Refuse Collection and Disposal. Includes collection and disposal of trash and waste materials. (customarily reimbursable) Purchasing and Contracting Service, Contracting Command Korea (CCK) 08 Military Personnel 434716.4 Services B 131096.W O Refuse Collection and Disposal 60 Refuse Removal 131079.M1 A B C Manage and Plan Refuse Removal Provide core technical expertise and basic waste management planning, reporting, and community education Collect/Dispose Dining Facility Pick up and dispose of dining facility waste in a manner that is in compliance Waste with Federal/state/local laws and makes sense from an environmental and economically advantageous perspective Collect/Dispose Pick up and dispose of municipal/residential waste in a manner that is in Municipal/Residential Waste compliance with Federal/state/local laws and makes sense from an environmental and economically advantageous perspective Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D SSP Title Collect/Dispose Other Regulated Waste Description Pick up and dispose of other regulated waste and construction and demolition debris in a manner that is in compliance with Federal/state/local laws and makes sense from an environmental and economically advantageous perspective Pick up and dispose of bulk waste in a manner that is in compliance with Federal/state/local laws and makes sense from an environmental and economically advantageous perspective Pick up and dispose of green waste (e.g., grass, tree limbs, manure) in a manner that is in compliance with Federal/state/local laws and makes sense from an environmental and economically advantageous perspective This program is the statutory and regulatory defined management of appropriated funds. E Collect/Dispose Bulk Waste F Collect/Dispose Green Waste E6.1.4.44. Resource Management. Includes Resource funds management, cost analysis Management services, and budget formulation, reporting, and execution. Also includes financial liability investigation of property losses. (customarily reimbursable) 69 Program /Budget 131096.UB /UC /UD /VA /VB A Control all Appropriated Funds B C D 70 Support Agreement /MOU /MOA Management A Execute the Current/Prior Year Budget Provide Fiscal Advisory Services & Customer Support Identify Budget Year Requirements Provide Signed High-Risk Support Agreements with Customers (e.g., non-Army, high dollar value, high visibility, high risk of mission failure, high level political interest, international, etc.) Provide Agreement Maintenance Oversee Management Control Program B C This program tracks and executes current/prior year annual funding and the reimbursable program. Mid-year review. This program provides liaison and assistance to Garrison Commander, staff, and external agencies. This program identifies budget requirements and anticipated funding for next year's annual funding. This program will negotiate, develop, and conclude a variety of highemphasis agreements with Inter-Service Intra-Governmental agencies. This includes the reimbursable relationship required by DoD regulations. In coordination with the MACOM and/or Regional lead and legal advisor, this program will also negotiate, develop, and conclude agreements with a variety of international customers. This includes a reimbursable relationship required by law. This program will conduct regular reviews of existing agreements, updating or terminating as necessary. This program provides oversight of mandatory Federal management controls programs Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D SSP Title Provide Signed Low-Risk Support Agreements with Customers (e.g., Army customers, lower dollar value, less visibility, low risk of mission failure, no high level political interest, etc.) Provide Manpower Execution Management Provide Analytical and Advisory Services Provide TDA Documentation/Command Plan Input Provide Equipment Management Document Mobilization TDA Description This program will negotiate, develop, and conclude a variety of low-emphasis agreements with customer agencies. This includes the reimbursable relationship governed by Army policy. 72 Installation TDA Management A B C This program provides manpower execution guidance/ data analysis to the Garrison Commander, Garrison activities, and higher HQ. This program provides analytical and advisory support to the Garrison Command Group. This program provides input to higher HQ for documentation of Garrison manpower and equipment requirements, authorizations, and structure. D E F G 73 Management Analysis A B C D E F G This program processes equipment requests for Garrison activities. This program documents the Garrison mobilization manpower and equipment requirements in accordance with higher HQ guidance. Provide Manpower Data This program serves as the office of record for relevant manpower and equipment information to internal and external customers. Identify and Validate Manpower This program provides input to higher HQ to assist in the identification and Requirements validation of civilian and military manpower requirements. Base Realignment and Closure This program provides overall program integration, planning, monitoring, Actions coordination of BRAC activities Administer A-76 Competitions This program provides administration of A-76 competitions (pre- and post-) at CONUS, HI, and AK Stationing This program provides overall program integration, planning, monitoring, coordination of Stationing activities (AR 5-10) IT Support in OCONUS This program provides for IMO support for all Garrison staff OCONUS Conduct Assessment of Installation This program provides DA level reporting on costs, infrastructure, Status environmental, and services performance, and demographics to build requirements and for planning purposes. Conduct Strategic Planning This program performs long-range planning activities to address overall installation operations and provide appropriate strategic communications to achieve objectives. Evaluate Performance against Plan This program provides a process to compare garrison/installation base operations support performance against approved plans and standards. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO H SSP Title Conduct Cost Management Description This program provides for capture, analysis and reporting of Garrison level cost data related to services and identifies improvement opportunities. This program provides administration and coordination of established and developing process improvement programs, such as Business Improvement and Lean Six Sigma. This program focuses on continuous improvement utilizing the Army Performance Improvement Criteria (APIC) framework. By using the APIC, garrisons prepare and submit Organizational Self-Assessments (OSA) and are measured based on developmental bands. This program conducts analysis on realignment, garrison force structure actions, and support requests and provides recommended courses of action. J Administer Process Management and Improvement Programs Assess Garrison Organizational Performance K L Conduct Garrison Structure and Support Analysis Manage and direct safety core programs E6.1.4.46. Safety. Includes operation of safety Safety E6.1.4.38. programs, educational support, and promotional efforts. (customarily nonreimbursable). Occupational and Industrial Health Services. Includes worker and work place health screening programs, and industrial hygiene surveillance of the occupational environment. Also, includes physical examinations and worker compensation evaluations. (customarily non-reimbursable) 95 Installation Safety 131096.67 and Occupational Health A B C D E F G H J Manage and Direct Safety Core Programs, Policy Development, Command, Staff, and Plans Integration; Risk Management Integration, Councils and Committees. Conduct Workplace Design and Perform and Process Range/Explosive site plan/submissions licenses, Engineering Review waivers and exemptions. Provide Construction Project Reviews, Perform Ergonomic Surveys/Assessments. Provide Required Safety Training Provide Motor Vehicle Safety Training, Provide Workplace Safety Training, and Education Provide CYS Safety Training, Collateral Duty Safety. Provide Accident Investigation and Accident Reporting, Accident Investigations, Countermeasure Development, Reporting Services Accident Recordkeeping. Inspect and Evaluate High Hazards Inspect Facilities, Garrison Operations and Community Activities and Perform Safety Program Evaluations. Implement Hazard Abatement Plan Hazard Abatement Planning. Inspect and Evaluate Medium Inspect Facilities, Garrison Operations and Community Activities and Hazards Perform Safety Program Evaluations. Inspect and Evaluate Low Hazards Inspect Facilities, Garrison Operations and Community Activities and Perform Safety Program Evaluations. Provide Safety Awareness Administer Awards Program, Outreach Programs, Promotions, Marketing. Programs Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 22 CLS Svc.Title Anti-Terrorism Services AMSCO 131096.1 A SSP Title Execute Proactive, Relevant, and Viable AT Program Management Practices and Advise SMCs Description This SSP provides capability for a safe and secure environment by incorporating proactive techniques and assets to detect, deter, defend from, defeat, and mitigate terrorist attacks against DoD personnel, families, contractors, facilities, installations, and critical infrastructure so that joint operational elements, inter-agency, and multi-national elements can complete their mission. The SMC has overall responsibility for force protection. This SSP specifically addresses the GC's execution of the AT program. This SSP provides for the development and sustainment of AT programs to include supervising, inspecting, exercising, reviewing, assessing, and reporting. Includes administration, coordination, execution and oversight including: -- Quarterly execution of the FPWG -- Semi-Annual execution of the Force Protection Executive Committee -- Access control (DES) -- Administration of vulnerability assessment oversight -- ISR reporting (due 15 Apr) -- Annual program review/management control (annual assurance statement) (due 1 May) -- Annual Status Report and Action Plan (due 1 Sep) -- Incident response and consequence management E6.1.4.47. Security Services. Includes security Civilian Guard Services, Physical E6.1.4.39. inspections, controlling entry and egress, and protecting official and Security, Police personal resources at DoD-owned or Service, DoD-operated facilities. (customarily Correctional non-reimbursable) Police Services. Services, Law Includes maintaining law and order Enforcement (e.g., enforcement of traffic laws, Services, Force accident investigation, and criminal Protection investigations), traffic management, vehicle decals, and parking pass services. Also, includes operation of confinement and detention facilities, and related services. (customarily nonreimbursable) B This SSP does not include HRP (High Risk Personnel) management. The This SSP provides the Garrison Commander timely and pertinent terrorist Coordinate, Collect, Process, Analyze, and Disseminate Terrorist threat information and intelligence for dissemination to Installation tenants and individuals. Identifies the most likely threats and threat tactics against Threat Information personnel, facilities and operations on the installation. Garrison Commanders have the unique capability to coordinate criminal intelligence and terrorist threat information with state, federal, local agencies, CID, US Intelligence Agencies and Host Nation's Security and Intelligence Services. Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO C SSP Title Perform Continuous Antiterrorism Risk Management Description This SSP provides the ability to conduct required risk management to mitigate vulnerabilities or accept risk. It allows Garrisons the ability to make decisions and apply resources to protect units, facilities, and programs including: DoD personnel, family members, civilians, contractors, etc. This includes WMD, CBRNE, and Defense Critical Infrastructure Program (DCIP). Risk Management includes threat assessments, criticality assessments, vulnerability assessments, and risk assessments. D Develop Viable Antiterrorism Plan The SSP provides for the development of proactive, relevant, and viable AT plan in conjunction with the Force Protection Working Group (FPWG) which includes all the tenants. Develop a comprehensive AT Plan (JAT Guide template strongly recommended) that covers at a minimum: Threat Assessment, Criticality Assessment, Vulnerability Assessment, Risk Assessment, Risk mitigation measures (including RAM), Physical Security measures, Off-installation DoD facilities AT measures (housing and activities), Construction and building considerations, Logistics contracting measures, Critical asset security, Incident Response, Consequence Management (including CBRNE and WMD mitigation planning), Site specific FPCON measures. E Plan, Program, Budget and Execute Resources in Support of Antiterrorism Programs This SSP optimizes the planning, programming, budgeting and execution of AT resources. Documents funding requirements that support AT programs; prioritizes them based on the threat, documented vulnerabilities, regulatory requirements, and/or command directives; and executes resources efficiently and effectively IAW applicable regulations and directives. The SMC will approve the prioritization of requirements. PPBE includes: Schedule 75, CVAMP, Data calls, Manpower surveys, 1391, Work Orders, Contracts, CbT RIF, Briefing GC, RM coordination, Cost estimates, Obligation rates, Execution data, Construction oversight Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO F SSP Title Plan and Execute Realistic AT Exercises Description This SSP ensures Garrisons develop and execute comprehensive training exercises that include and test all facets of AT Plan: physical security measures, terrorist incident response measures, terrorist consequence management measures, CBRNE, WMD, and FPCON (up to and including Delta) capabilities measures. Realistic AT exercises require significant local, state, and interagency or Host Nation planning, coordination, and review. Exercises can significantly impact normal operations and significant resources are required for successful execution of exercises (When adequate resources are provided Delta will be exercised). G Conduct Antiterrorism Training This SSP establishes and sustains policies and procedures to achieve the goal of 100% of DoD personnel, civilian employees, appropriate contractors, and family members obtaining the appropriate AT awareness or training and documenting annual completion. The goal of this SSP is to take the AT program beyond the minimum requirements. All required personnel will be made aware of the need to maintain vigilance for possible terrorist actions and employ AT tactics, techniques, and procedures. Additionally, this may include but is not limited to CBRNE and incident management type training. This SSP includes garrison staff training to build the requisite competencies to execute the AT Plan. Effective training depends on the interface between garrison resources and those resources of outside agencies. This program allows for the operation of a forensically secure Installation Biochemical Testing Collection Point. The program identifies and deters drug use and enhances individual readiness, in accordance with applicable policy and regulations. E6.1.4.49. Social Actions. Includes civilian and Alcohol/Drug Abuse military personnel assistance and Program training pertaining to substance abuse and human relations. (Customarily 9 Substance Abuse A Provide Military Bio-chemical Testing Services Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. non-reimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO B C SSP Title Provide Unit Prevention Leader (UPL) Training Provide Civilian Biochemical Services Description D E F G H This program delivers UPL certification and recertification training in accordance with applicable regulations. This program allows for the operation of a forensically secure Installation Biochemical Testing Collection Point. The program identifies and deters drug use and enhances individual readiness, in accordance with drug-free workplace and applicable regulations. This programs plans, manages, directs and evaluates substance abuse Provide Substance Abuse Prevention and Education Services education and training activities. This program promotes marketing, for Military Personnel networking and consulting strategies for military personnel in accordance with applicable regulations. Provide Alcohol & Drug Abuse This program plans, manages, directs and evaluates 12 hour ADAPT Prevention Training (ADAPT) prevention and intervention training program in accordance with applicable Course regulations. This program plans, manages, directs and evaluates a job-based program Provide Employee Assistance Program (EAP) services for civilian designed to assist employees with substance abuse and other personnel problems affecting their well-being and job performance in accordance with employees applicable policy and regulations. Provide Risk Reduction Program This program plans, manages, directs and evaluates the identification of (RRP) for Active Army Units soldier high risk behaviors and trends, analyzes risk data and recommends and implements intervention strategies to mitigate Soldier risk behaviors and enhance mission readiness. Provide training and education for This program provides substance abuse and non-substance abuse related civilian employees and supervisors training and education in accordance with applicable regulations. Provide Substance Abuse This program provides substance abuse prevention and training activities, Prevention and education for family program marketing and prevention campaigns for family members and military retirees in accordance with applicable regulations. members and military retirees The EAP provides services to eligible family members and military retirees Provide Employee Assistance Program (EAP) services for eligible for problems that may affect their well-being, in accordance with applicable regulations. family members and military retirees J K Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.50. Storage and Warehousing. Includes provision of space and services related to the management of commodities, material, and equipment; includes receipt, storage, issue, and shipment of items from storage. (customarily reimbursable) E6.1.4.51. Supply Services. Includes the provision of any common, generally expendable, non-technical commodity, material, or equipment (e.g., administrative office and housekeeping supplies, duplicating paper, common hardware, plumbing and electrical supplies, building materials, paint, and tools). (Customarily reimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO SSP Title Description Supply Operations 24 Retail Supply 131096.B A Manage Stockage B Perform Acquisition C D E Support Hazardous Materials Management Program Provide Central Receiving Point Conduct Cataloging This program manages the receipt, storage, issue, and shipment of supplies, as well as the conduct of adjustments and inventories, validations, and reconciliations. This program tells a Supply Support Activity (SSA) how to acquire supplies by governing how SSAs prepare and process supply documents that are sent to supply sources. This program supports the HMMP IAW AR 200-1, DA pam 200-1, and AR 710-2. This program allows for a central point on the installation for receiving freight. This program creates, manages, and updates catalog data; ensures item identification; develops other supply management data; and provides cataloging assistance to customer units. This program has three basic parts: maintenance of stock records, capture of demand data, and performing selective stockage actions. This program governs the retention of stocks greater than the requisitioning objective (RO) and the reporting and disposition of all excess stock. F G Perform Stock Accounting Management of Retention & Excess Stocks Manage Bulk Petroleum Stockage H J 25 Central Issue Facility 111011 A B C This program ensures bulk petroleum is received, issued, stored, and inventoried. Determine Stockage Requirements This program ensures sufficient quantities of fuel are available for issue. for Bulk Petroleum This program involves the overall management of the OCIE inventory to Manage Organizational Clothing include inventory accuracy ensuring correct quantities of OCIE are available and Individual Equipment (OCIE) for issue to Soldiers Inventory Issue OCIE to Soldiers This program provides over-the-counter issuing of OCIE to Soldiers Provide Clothing to Initial Entry This program provides clothing and uniforms to Soldiers reporting for initial Training Soldiers entry training at the 5 TRADOC Initial Entry Training Sites Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO D E F SSP Title Accept OCIE Turn-ins from Soldiers Receive & process shipments of OCIE Manage Chemical Defense Equipment Account for Consolidated Installation Property Reconcile Garrison Property Authorization Request and Receive Supplies Assign Responsibility for Consolidated Installation Property Conduct Inventories of Consolidated Installation Property Perform Adjustments for Lost, Damaged, or Destroyed Consolidated Installation Property Manage Operational Loads for the US Army Garrison Warehouse Redistributable Property Description The program accepts turn-ins of OCIE This program ensures shipments of OCIE are captured in ISM and processed in warehouse storage locations This program provides employee support to AMC's Individual Chemical Equipment Management Program at 15 power generation platforms This program accounts for consolidated installation property. This program ensures the property book is loaded with the most current authorizations. This program enables the property book officer to request and receive supplies. This program assigns consolidated installation property to users. This program ensures consolidated installation property is inventoried. This program adjusts the property book when consolidated installation property is lost, damaged, or lost. This program provides operational loads for the US Army Garrison. This program provides long-term warehouse services for storing assets beyond the normal supply holding period for garrisons in EURO, KORO, and remote/isolated locations, as well as storage of non-excess assets prior to issue or turn-in. This program ensures excess property and unserviceable/unrepairable property is turned-in, as well as processing lateral transfers. This programs entails performing property book and documents registering management for Modified Table of Organization and Equipment (MTOE) or TDA assets IAW AR 710-2, DA Pam 710-2-1, and AR 735-5. This program addresses pick up and delivery property book items services This program provides a holding area to support fielding of new equipment IAW AR 700-142, DA Pam 700-142. 26 Asset Management A B C D E F G H J K Dispose of Property Manage Organizational Property Book L M Provide Pickup and Delivery Services Provide Force Modernization Equipment Fielding Support Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. E6.1.4.52. Technical and Legal Libraries. Includes technical and legal libraries, and services that provide limited reference information for official purposes. (customarily nonreimbursable) ISA Svc. CLS Svc # CLS Svc.Title AMSCO SSP Title Description E6.1.4.53. Training Service. Includes instruction and use of target ranges, simulators, and other training facilities. (customarily reimbursable) E6.1.4.54. Transportation Services. Includes Transportation transportation services related to both Services commercial and Government-owned transportation of personnel, personal property, and material. Also includes shipment planning, packing and crating, port clearance, scheduling, processing of transportation documents, and related transportation services. (customarily reimbursable) 28 Transportation Services 131096.D A B C D E H E6.1.4.55. Utilities. Includes water, sewage, electricity, natural gas, and fuel oil services. Also, includes central generation and distribution of steam, chilled water, and compressed air. (customarily reimbursable) Utilities 44 Heating/Cooling Services 131079.J A Manage lnstallation Transportation Plan and coordinate movement of personnel and equipment related to Force Office Functions Deployment, to include providing Rail Operations and training support. Serve as Installation POC for transportation plans, programs, policies and procedures. Provide Installation Force Facilitate movement of deploying/redeploying forces from ports and airfields. Deployment Service Support Provide Secure Holding Services This program allows for a secure area for overnight parking of commercial carriers of explosive and non-explosive material Arrange Personal Property Moves Explain entitlements and procedures associated with a move. Execute all necessary actions to schedule timely pack-out, pick-up, delivery and/or storage of personal property from origin(s) to destination(s). Provide Cargo Movement Services Perform all necessary actions to schedule timely pick-up and delivery of cargo from origin to destination. Arrange Personnel Movements and Perform necessary actions to move official travelers, individual or groups, Travel Services including providing necessary travel related documents for personnel traveling CONUS and OCONUS. This program generates steam, hot water, and chilled water for heating, Operate Central Heating and cooling, domestic hot water, and/or facility processes. Includes in-house and Cooling Plants and Distribution contract costs to operate and maintain the plants and distribution systems. Systems Provide Purchased Heating and Cooling Services (primarily for OCONUS installations) This program provides purchased energy for heating, cooling, domestic hot water, and/or facility process uses and includes the purchased commodity cost of energy for this service. B Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # 45 CLS Svc.Title Water Services AMSCO A SSP Title Fund Fixed Contracts Description This program honors government obligations to pay for previously awarded contracts. Includes privatization contracts to provide repair, operations, and maintenance of the water treatment plants, and distribution systems. May include cost of commodity purchased under a privatization contract or municipal services contract. Also includes UESC and ESPC contracts for a private energy service company to invest in capital improvements for water handling. This program produces processed water for distribution including additional treatment of purchased water to meet Army standards. Includes in-house and contract costs to operate and maintain government-owned plants, water sources, and distribution systems, & oversight of contracted plant operations and maintenance This program provides water to support mission objectives, life safety and health, and includes the purchased commodity cost of water for this service. This program provides water for the irrigation of improved grounds and includes the purchased commodity cost of water for this service. This program provides water for use in water recreation and outdoor activities and includes the purchased commodity cost of water for this service. This program provides water for the irrigation of golf courses and includes the purchased commodity cost of water for this service. (note- golf courses and golf-course related facilities pay for own utilities except in OCONUS locations and in CONUS locations designated as remote and isolated.) This program honors government obligations to pay for previously awarded contracts. Includes off-post waste water treatment and privatization contracts to provide repair, operations, and maintenance of the waste water treatment plants. May include cost of commodity purchased under a privatization contract or municipal services contract. Also includes UESC and ESPC contracts for a private energy service company to invest in capital improvements for waste water handling. B Operate Water Plants, Water Sources and Distribution System C Provide Water for Mission Uses D E Provide Water for Improved Grounds Maintenance Provide Water for Water Recreation and Outdoor Activities Provide Water for Golf Courses and Driving Ranges F 46 Waste Water Services A Fund Fixed Contracts Legend: Please note that this crosswalk is for information only to provide NonArmy customers an understanding of how DODI 4000.19 categories of service relate to the Army Common Level of Service. The IMCOM approved crosswalk will be provided when completed. No 4000.19 match to CLS 4000.19 Svc. ISA Svc. CLS Svc # CLS Svc.Title AMSCO B SSP Title Description C 47 Electrical Services A B This program treats domestic waste water to meet discharge standards. Operate Domestic Waste Water Treatment Facilities and Collection Includes in-house and contract costs to operate and maintain governmentowned treatment/disposal plants, lift stations, and collection systems; and System oversight of contracted plant operations and maintenance. Also includes periodic removal of waste wa