Free Sample Reflexology Business Plans - DOC

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Free Sample Reflexology Business Plans - DOC Powered By Docstoc
					Community Based Organisation
      Business Plan
   Funding Application
Checklist for Applicants

      Have you read the guidance notes?

      Have you completed all the Sections in the Business Plan form that apply to your

      Have you completed the financial projections (Appendix A and Appendix B)?
      Appendix A should be completed for large or multiple activity projects
      Appendix A1 should be completed for single activity projects

Please enclose the following information with your application:

      Details of any change in your Articles and Memorandum of Association or other legal
       document of incorporation.

      A current list of current Committee / Board Members including officers.

      A copy of your most recent Annual Report.

      Complete Financial Projections forms 20___ (Appendix A and Appendix B)

      Full Details of your Current and Capital Funding Application

      Valid Tax Clearance Certificate

Key considerations in completing the Business Plan:

      Quality surpasses quantity

      Be realistic

      Be specific and accurate

      Be brief and focused

      Provide clear targets and outcomes

      Maintain a clear focus and relevance to the Probation Service
In the Business plan please avoid:

       Bad or poorly calculated financial projections

       Poorly defined target market

        Too optimistic or unrealistic projections

        Underestimating risk

        Excessive use of jargon

Completed Business Plan 2010 and supporting documentation should be forwarded to:

Community Project Business Plans 2010
Probation Service

Dublin 7
                                Phone 01-8173600
                     E mail:


        The final date for receipt of Business plans is 1st October each year
          Application to the Probation Service for Funding to Community
                                Based Organisation
                            Community Based Project Business Plans 2010
                                         ORGANISATIONAL DETAILS

      Name of Community Based Organisation (C.B.O)
      Treo Port lairge Ltd.
      34 Tycor Business Centre, Waterford
      Telephone                                           Fax
      051 379740                                          Same
      Email                                               Website           

      Name and Address of Chairperson
      Ned Hogan,
      Waterford Garda Station, Ballybricken, Waterford
      email: N/A

      Name and Address of Secretary of Board
      Maria Lindell,
      Waterford Area Partnership, Westgate Business Centre, Tramore Road, Waterford

      Name and Address of main contact person/liaison for the C.B.O.
      Ken Sauvage. Contact details as above

      Company Name and address (as registered with CRO)
      Treo Port Lairge Ltd.,
      34 Tycor Business Centre, Tycor, Waterford

Have you Company (CRO) Number?                                         Yes   √     No
Please state your Company (CRO) Number.                    3   3   1     1   8    7
Have you a Charitable Status (CHY) Number?                             Yes   √     No
Please state your Tax Reference Number.
Please state your Charitable Status (CHY) Number.          C   H   Y    1    4    7     1   5
If „No‟, please state the date you have applied for it.

Have you an Employer Registration Number?                              Yes √       No
Please state your Employer Registration Number.            6 3 5 1 1              8 7       H
Tax clearance certificate number                           06351187-28124C
Tax clearance certificate expiry date                      26th June 2010
                       Organisation‟s History & Background
When your organisation was established                  Year: 1999
Do you have Constitutional Documents e.g. Articles of Association yes

Please provide a brief overview of : (i) the overall aim, (ii) specific aims (planned areas of change),
(iii) the objectives (planned day to day activities/services) of your group.

Overall Aim To enable young adults make positive choices, reduce their criminal activity &
move forward with their lives

Specific Aim # 1 To facilitate more positive lifestyle choices by participants

Specific Aim # 2 To reduce criminal activity of participants

Specific Aim # 3 Encourage progression to further education, training & employment

(iii) Objectives
Objective #1 Engage people through Outreach work & Provide life skills, education & training
programmes over 51 weeks.

Objective #2 Develop Individual Action Plans. Run sessions & programmes that challenge
criminal attitudes & behaviour

Objective #3 Support progression ready participants access more mainstream & appropriate
education, training & employment opportunities
   Please provide a diagram which outlines your organisational structure. (Separate sheet).
                                         Treo Organisation Structure
                                                    Procedures sub-committee
 Management Committee
  with representation from
 Probation service, Garda,
                                                    Staffing sub-committee
Waterford Area Partnership,
WYTEC, Youthreach, HSE,
Fas, Presentation sisters and
the City of Waterford VEC.                          Referrals sub-committee

                                                                      Panel of 3 Relief
                   Core Project Staff                                 Project Workers
      Project Leader (Full Time & line managed by                     Drawn from during
      Chairman)                                                       holidays, staff
                                                                      training, maternity
      Project Worker (FT & line managed by                            leave & staff illness.
      Project Leader)

      Outreach/Link Worker (FT & line managed
      by PL)

      Administrator (PT & line managed by PL)

                      Sessional tutors who deliver in-house core programmes
                                        along with project staff
                    *An Ex participant acts as a Health & Fitness tutor
                    *An Ex participant acts as the 5-a-side soccer tutor
                    *2 Literacy/Numeracy tutors
                    *1 person tutors on the Car maintenance, Engine mending &
                    Motorbike maintenance programmes
                    *Bicycle maintenance/reconditioning tutor
                    *DJ tutor
                    *Music production tutor
                    *Musical instrument tutor
        Please give details of current numbers of paid, voluntary, community employment, and
        other workers involved in your organisation

Describe Post/Task/Duties        Number of   Number        Number of      No of workers   Number of
                                 Paid Full   of Paid       Volunteers     from CE         Others
                                 Time        Part Time                    Schemes

Project Worker who oversees           1                    1 ex-
programmes and works with                                  participant
participants in centre                                     who
Outreach/Link Worker who              1                    both Project
works with participants in                                 & Outreach
community and liases with                                  workers
other agencies

Project Leader who manages
CBO, works with participants
and supports staff & tutors

Record Keeping, Office                       1 part-time
administration, book-keeping
&       accounting,    filing,
supplies,     correspondence,

Undertake project work &                     Panel of 3
deliver programmes during                    Relief
staff holidays, courses or                   project
illness                                      workers

Tutor/counsel     in    areas                10
mentioned in     organisation                sessional
structure                                    tutors &

Committee members who                                      10
volunteer their expertise by
overseeing the day-to-day
running of CBO along with
its strategic development.
                                Service/Project Description
Outline the services/projects for which the funding is being sought (please state whether
this service/project is an existing service/project or new to the C.B.O.)

The costs of delivering, housing and administering the project‟s day-to-day activities (outlined below)
during 2010 are the focus of this submission. This is our existing core work that has evolved to
effectively and positively impact on service users.

2010 Timetable Programme
Treo‟s timetabled programme (over 51 weeks) has evolved to include the activities mentioned below.
The aim of this programme is to offer capacity building, pre-progression basic education, structure, while
challenging offending behaviour, encouraging positive lifestyle choices & progression choices. It is an
effective programme that is open to everyone in our target group. Individuals participate voluntarily and
cherry pick programmes based on their preferences, skills and individual progression plans.

Challenging Offending Attitudes & Behaviour
Participants‟ places with Treo are conditional on them actively working with staff to confront their
offending attitudes & behaviour. Treo operates a key working system whereby individuals regularly meet
with staff on a one to one basis to undertake specific exercises challenging their criminality. This work is
based on Prochaska and Di Clemente‟s Model of Change, i.e. taking personal responsibility, matrix work
to focus on victim empathy, understanding behaviour triggers, short/long term effects of specific
offending behaviours on themselves, victims, their families & community, while focussing on practical
ways to develop & maintain reduced &/or crime free lifestyles. Participants, their referring POs, along
with project staff meet every six weeks to review placements & criminal activity.

Car Crime
We have a car crime project for individuals engaging in this behaviour based on the IMPACT Car crime
programme used in Belfast (also using Prochaska and Di Clemente‟s model). This programme must be
completed by individuals engaged in car crime prior to beginning either of the mechanical type
programmes mentioned below. This work will be co-facilitated by staff & Sean Fisher YPPO.

Closely linked to the reduction of offending behaviour among some participants is their ability to access a
counselling service in Treo. Participants and parents have access to Treo‟s Counselling service. In the
majority of times, when individuals are referred to Treo they are not engaging with counsellors.
Therefore, Treo provides a “Gateway” counselling service to support participants and their parents with
identified issues in a one to one, familiar and “safe” setting. People are then encouraged to access
existing statutory counselling services.

Peer Mentor programme
This programme will train a number of ex-participants (people who have stayed out of trouble for
considerable time) as peer mentors. They will then become mentors to current participants. A service
will then exist whereby participants who are experiencing difficulties with some areas of their lives being
able to access their peers as trained mentors. These mentors will serve as role models and provide
support through identified issues in a one to one setting. This will be a unique mentoring type service, as
it will involve ex-prisoners and ex-offenders mentoring actual offenders.
There are huge literacy deficits among Treo participants who are mostly early school leavers with no
qualifications and present with difficulties in basic communication skills. Learning impediments often
experienced by participants compound this. Treo has sourced two qualified teachers who have experience
of working with people with learning difficulties. Treo‟s Literacy programmes are tailored for
individuals and provide skill development, confidence &/or a platform for progress in other programmes.

Similarly, there are huge Numeracy deficits among Treo participants. Participants struggle with basic
problem solving skills requiring mathematical & logical understanding and calculations. Treo‟s
Numeracy programme aims therefore to offer practical instruction to build skills and confidence in these
areas, which in turn lead to skill acquisition, accreditation and/or platforms for further learning. Both
tutors mentioned earlier also provide tutoring on this programme.

Personal effectiveness
The personal effectiveness programme involves supporting participants set up and implement individual
action plans in reaching desired goals. This may involve teamwork & co-ordination of various services.
All plans & effort are evaluated with learning brought forward into every day living.

Personal & Interpersonal skills
This programme looks at self-awareness & understanding, decision-making & assertive communication.

This programme offers participants a basic understanding of and experience in IT use. Among the areas
covered include component parts of a computer, practical & everyday uses of computers, word
processing, spreadsheets, databases, internet use, emailing and scanning. Computers are used in
delivering Literacy & Numeracy programmes also.

The aim of this programme is to equip participants with the skills to prepare & appreciate healthy meals.
The components of this programme are food purchase & storage, food preparation, kitchen & food
hygiene, kitchen maintenance, nutrition and balanced diets.

Independent Living Programme
This programme is designed to assist participants to live independently in the community. Among the
topics covered are, Budgeting, Safety in the home, Basic DIY, personal health & hygiene and First Aid.
The programme is sessional based and staff provide practical support in securing rent allowance, finding a
place to live, tenant/owner responsibilities and maintaining a home.

Bicycle Reconditioning Programme
This programme aims to enhance skills and understanding for basic mechanics while promoting personal
responsibility & the concept of recycling among participants. The programme also promotes improved
relations between participants and people from their communities. Participants learn to assemble,
maintain and repair bicycles. Old/Stolen bicycles are sourced from the Gardai and are then reconditioned.
Participants have the option of keeping their bike(s) on completion. Remaining reconditioned bicycles
are then offered to community/youth/charity groups/individuals. We have observed that an additional
benefit of this programme is increased community awareness of Treo and its efforts.

Jobs Group
This focuses on personal development, capacity building, career mapping, Job seeking & keeping skills,
accessing further training/education and consistency of effort. There often exists little if any culture of
employment surrounding Treo participants. Individuals explore the value of work and are taken through
the steps needed to find and then keep suitable employment.

Lawnmower servicing/Engine Mending
This programme services the lawnmowers & motorised equipment of community groups and local
people. Participants improve their mechanical skills, confidence, employment &/or mainstream training
opportunities. Individuals and community groups will benefit by having their machines serviced
thoroughly. This programme is similar to the bike project in that it also aims to improve relations
between participants and their communities. We again have observed that an additional benefit of this
programme is increased community awareness of Treo and its efforts.

Alternative Therapies
This programme will tackle the over reliance by participants on the “magic cure” for stress, anger
management and relaxation which are regularly sought from prescription medicines, legal and illegal
chemical use. The alternative therapies programme facilitates exposure, education and involvement in
remedies such as acupuncture, auricular acupuncture, aromatherapy, reflexology, massage, meditation, tai
chi, reiki, yoga and Indian head massage.

Car Maintenance Programme
The programme aims to develop basic car mechanical understanding & skills of participants. Once
participants have been made aware of safe working practices, instruction and learning will move to
Battery and Electrics, Ignition system, Engine cooling & heating system, Steering, tracking and
suspension, Lubricating system, Braking system, and Clutch & gears.

Motorbike programme
The programme aims to develop basic motorbike mechanical understanding & skills of participants.
There will be two elements to this course. Firstly, participants will learn how to systematically strip and
then re-assemble the motorbike (variances in makes & models will be noted & discussed). This will
generate comprehensive learning about motorbike parts and function. The second element will involve
undertaking a complete service of the motorbike through following a job sheet.

Driver theory test
The aim of this programme is to prepare participants to take the actual Driver theory test to obtain their
provisional licences. This programme also contributes to road safety awareness.

Decks/DJ Programme
Music is of huge cultural importance to the target group. Very often participants‟ lifestyles, peer choices,
chemical use, and offending behaviour can be linked to music culture. Therefore, our 3 music related
programmes mentioned below are a means of promoting Treo‟s objectives. The DJ/Decks programme
will involve individuals learning how to DJ, sample tracks and develop and record their own unique style
of mixing.

Music Production
This involves participants creating, developing, recording and producing their own pieces of music and
songs. It involves the use of specialised computer equipment & software which promotes improved IT

Musical Instrument Instruction
This programme involves learning to play musical instruments in a one to one setting with a tutor.
Sober fun
The purpose of these programmes are to re)introduce fun, sober enjoyment of spare time and reduce
barriers to positive recreation experiences & routine. A weekly programme exists where participants can
enjoy a range of sporting/hobby-based activities (examples including Gym & Swim, indoor soccer, pool,
snooker, table tennis, cooking competitions, quizzes, par 3 golf, fishing, handball, squash, badminton,
cycling, hill walking and a range of Outdoor Pursuits.

The project offers a monthly weekend programme whereby participants, in addition to engaging in
activities mentioned above, take part in recreation that will increase local knowledge & may promote
community pride i.e. castle visits, guided tours, historical attractions, cliff and beach walks etc. During
the summer (July/August) we encourage participants to organise a high concentration of these
sporting/hobby/Outdoor pursuits/high interest based activities for each Thursday & Friday.

Once off/Short-term programmes
Treo will run programmes preparing individuals to progress onto once-off/short-term external progression
routes i.e. Safe Pass, fork-lift, Manual handling, Driving lessons etc as required. We will run high interest
courses such as a “Fit Camp,” “Self defence/Street awareness,” “Drama, “Creative writing” programmes
as needed. Issue based group programmes will be offered as required i.e. drug awareness, childcare,
sexual health, mental well being etc.

Parent programme
This programme aims to support parents of participants. A weekly programme will run for parents which
looks at issues identified by those involved such as Family Communication, Self Esteem, Drug awareness
and reduction, Personal development, Budgeting, Knowing rights, Recreation, Personal development,
Victim Support, Relaxation & stress management, Nutrition, Assertiveness, Health-care, introduction to
computers etc. Parents are also supported in accessing community education/training opportunities and
other community groups.

Parent mentoring Programme
Parents who are actively involved in the Parent programme have been trained as Peer mentors to parents
of new referrals. During 2010 these mentors will meet and support parents who are experiencing

2010 Trans-national-Cultural work
During 2009 a group of participants was taken to Northern Ireland for a cultural visit. The group learned
of the varying traditions of the communities, experienced the many places of coastal interest, attended the
Auld lamb‟s fair, travelled through the Glen‟s of Antrim, took part in outdoor pursuits, took part in a
shopping exercise to compare sterling v euro and value for money. Participants had to earn their places
on this visit by staying out of trouble, attending Treo‟s programmes as agreed, while organising and
planning activities themselves. This weeklong programme also successfully challenged participants to
remain drug free, which was a big achievement. We believe that this work is important and would like to
be in a position to repeat it in 2010.

2010 Outreach/Link Programme
Outreach work with participants will include taking them through the referral procedure (5 stages), house
visits& community meetings, case conferences, jail contact & visits, treatment centre visits and linking in
with those progressed. Treo will provide a reintegration service for individuals leaving prison which will
involve community re-orientation, liaison with statutory services, along with career & lifestyle mapping
etc. Parents will also be met through outreach work and family conferencing will take place also.
Participants will be supported to access statutory &/or necessary responses i.e. HSE, DSFA, Focus
Ireland, Waterford City Council, Gardai, MABS, solicitors, doctors, Fas etc. Project staff will continue
to advocate on behalf of participants with these agencies.

Progress ready participants will be supported in accessing more appropriate and mainstream progression
routes. These include WYTEC, Linkage Programme Job Sampling Initiative, Youthreach, Failte Ireland,
Fas, Community Leaving certificate projects, College of Further Education, WIT, and Employment etc.

Outreach work during 2010 will also include project staff supporting Mentors by managing the mentoring
programme and by supervising mentors on both mentoring programmes.

2010 Community Partnerships
Treo core staff will continue to contribute to the Waterford community while also advocating on behalf of
the target group through their committee & advisory group work. Treo is represented on the Integrated
Traveller Plan committee, Frontline Drugs‟ project, Job Sampling Initiative (also Probation funded),
Local Drugs‟ Task force Treatment & Rehabilitation committee, Nagle centre, U-Casadh >24 ex-prisoner
initiative (also Probation funded), Waterford Women‟s centre, City of Waterford VEC‟s Community
Education advisory group and Waterford Area Partnership‟s Services to Unemployed Committee. These
efforts also generate further awareness among the Waterford community of the work undertaken here and
of the Probation service‟s support.
    1a) Provide details of each type of activity or service you provide (outputs).

       Include details of specific structured programmes (new or existing, frequency in a calendar year, duration of programmes, type of
        programme behavioural, hard/soft skills, operating times, daytime/evening, residential places available/utilised).
       Include outreach/informal type initiatives where appropriate, i.e. one to one sessions, drop in support sessions.
       Include inreach activities to prisons/detention centres where appropriate, group work or prison visits.

   Include aftercare information where appropriate, groupwork/one to one sessions, referral and access to other services on completion at
   your project/service.
                                Outputs to Reduce Criminal activity DURATION                     CAPACITY                            TARGET
    121 Key working to focus on Action plans which include (offending, Variable                    36 people                       approx 700 hrs
             accommodation, relationships, chemical use, money issues,
                            education/training, health, legal issues etc.)
                                                 Car Crime programme 10 x 1hr sessions             3 people x 4 progs               66% complete

                                                            Peer Mentoring Weekly 2 hr meetings with          3 mentees                                train 4 mentors
                                                                           mentor over varying durations       at any 1 time                       & 3 people mentored
                       Participant Reviews with Probation Officers & staff Review every 2 months per person who signs
                                                                           contract and is actively engaging                                            80% participation
Outputs to facilitate positive lifestyle choices–programme & outreach work Duration          Capacity        Target                                        Accreditation
                                                                     Literacy   Varies per person    204 hrs of 121 work 12 people uptake & 75% completion   Fetac
                                                                   Numeracy     Varies per person    204 hrs of 121 work 12 people uptake & 75% completion   Fetac
                                                                     Catering   8x 1.5 hr sessions   4 people x 6 progs 75% upt & 90% comp                   Fetac
                                                         Independent Living     8x 1.5 hr sessions   6 people x 6 progs 50% upt & 80% comp                   Fetac
                                                                        Gym     1.5 hr weekly ses    4 people per sess    50% upt & 80% comp                 Fetac
                                                                 Counselling    Varies               204 hours            184 hours uptake by 20 people
                                                      Bicycle reconditioning    8 x 2hr sess          3 people x 6 progs 66% uptake & 66% comp               Fetac
                                                              DJ programme      5 x 1hr sess pp       30 hrs 6 places     80% upt & 75% comp
                                                           Music Production     6 x 1hr sess pp       36 hrs 6 places     80% upt & 75% comp                 Fetac
                                                              Music Lessons     6 x 1hr sess pp       24 hrs 4 places     33% upt & 80% comp
                                                                  Computers     4 x 1hr sess          4 people x 6 progs 50% upt x 90% comp                  Fetac
                                                                   Jobs Club    6 x 2hr sess          4 people x 6 progs 50% upt & 90% comp                  2 Fetac
                                                     Motorbike maintenance      8 x 2hr sess          2 people x 4 progs 75% upt & 85% comp
                                                 Car maintenance/mechanics      8 x 2hr sess          3 people x 4 progs 80% upt & 75% comp
                                                            Engine Mending      8 x 3hr sess          3 people x 6 progs 66% upt & 75% comp                  Fetac
                                                      Personal Effectiveness    8 x 1hr sess          121 work – 12 people 66% upt & 80% comp                Fetac
                                              Personal & Interpersonal Skills   8 x 1hr sess          121 work – 12 people 66% upt & 80% comp                Fetac
                                                                  Swimming      1hr per wk             4 people per sess    50% upt & 100% comp
                                                        Alternative therapies   1hr per wk x 4         4 people x 6 progs   75% upt & 75% comp
                                                              5 a side soccer   2 hrs per wk x 26     10 people per wk      50% upt
                                                           Driver theory test   Variable               1 person at a time   12 people upt & 25% comp         DTT
                                                                       DURATION                                CAPACITY                           TARGET
                                                           Parent prog 2hrs per wk x 11 mths                   8 people                          50% regular upt

                                              Parent mentoring prog 2hr long mentoring            3 mentees                                   3 parents mentored
                                                                    seesions over varying lengths
                                                                    of time to be agreed
                                                     Weekend Activities     1.5 days every month x 10 months     Up to 8 depending on activity       50% uptake

                                     Summer Programme (July & August)       1.5 days per week                    Up to 8 depending on activities     50% uptake

                                         Cultural Activity (One per year)   5-7 days                             Up to 8 people                      75% uptake

                                               OUTREACH WORK DURATION                                     CAPACITY                        TARGET

                                                  Referral Procedure 5 stages to comple                        40 People                           65%

          Support participants accessing voluntary/statutory services Variable                                 80 People                           80%

                                                     Prison visits                                                                                   8
                        Reintegration programme for Ex prisoners Variable                                      12 People                            40% uptake
Outputs to Encourage progression to further education & training
                                                 Fas Registration                                       100% of referrals                           66%

                              Further Education options including Variable                                                                         35% access
    Youthreach, XLC Leaving cert, College of further ed., VEC, WIT                                                                                 15% complete
                                          Further Training options Variable                                                                         40% access
 Fas course, WYTEC, Job Sampling Initiative, Failte Ireland, Linkage                                                                                20% complete

                                    Miscellaneous. Training options         Variable                      Open to all participants               Immediate access
       Safe Pass, Driving lessons, Manual Handling, Forklift driving                                       & funding support
1b) Please state the number of participants as follows:

i) Capacity (total number of places): Approximately 36-39 participants at any one time
At any given time, approximately 1/3 of the 36-39 people require much programme support. The second
1/3 “dip in” to programmes while receiving outreach support. The work conducted with the final 1/3 is
primarily intense Outreach/link work with people being taken through the referral procedure, work with
people who have already moved on to more mainstream options, work with people whose lifestyle
choices are impeding progress, along with prison & treatment centre contact &/or visits.

ii) Expected number of participants per year: 80
There will be approximately 75% referrals directly from the Probation service (adult & YPP). It is
expected that a further 10% of referrals will be on probation but referred from other agencies with
contributions from the local PS.

    i)      Target Group Profile to include age, gender, catchment area and any other
            specific characteristics, including education:
Treo works with both males and females aged 16-23. Each person has a criminal history. The project‟s
catchment area mirrors that of the Waterford Probation service in Waterford City and immediate

Profile Observations
To date during 2009 we have made some observations regarding our target group;
     Increase in spirits as alcohol drinks of choice
     Poly drug use more normalised with noticeable increase in heroin and prescription drugs use
     Huge Literacy and Numeracy deficits
     Vast majority are early school leavers with no qualifications
     Extremely limited if any employment opportunities
     Difficulties accessing or maintaining access with services i.e. HSE, DSFA, City council, legal etc
     Increasing number of referrals have been asked to leave or need time out from more traditional
        education/training options i.e. Fas, Youthreach, WYTEC, XLC, Job Sampling Initiative etc.
     Working with more females
     Increased need for more one to one work to tackle issues as they arise
     Greater need for regular key working to support participants realise their goals while involved
     Increased contact & collaboration with professionals from other services during key work
     More work undertaken to encourage participants to understand the concept of, and begin to take
        personal responsibility in their own lives
     Increased number of participants presenting with Suicidal thoughts and plans
     Supporting more participants to secure &/or maintain their independent accommodation
     Participants experiencing more isolation living in apartments
     Increased nocturnal lifestyles among participants i.e. taking part in more alcohol/drug “sessions”
     Related to the last point are the increase in the number of reported violent incidents occurring
        involving participants in apartments during “sessions”

    Again, the above observations need to be considered while developing & measuring project outputs
    and expectations of project outcomes.
    ii)     Referral sources:
    Probation service (Adult & YPP), WYTEC, Pathways project, Garda Diversion projects, Prisons,
    Linkage programme, Community based drugs projects, Youthreach, Garda JLO, Residential drug
    treatment centres, HSE residential homes and Self referrals.

2) What are the identified needs of Probation clients which your project can meet?
Describe how the aims of your project/organisation are aligned to those of the Probation
Service. How does it add value or complement the work of the Probation Service? (Please
provide relevant information to support application)

Need- Challenging Offending Attitudes & Behaviour/Increasing Community Safety
A condition to participation on Treo‟s programmes is that individuals must be willing to seriously look at
their offending behaviour. Offending behaviour programmes are agreed with that person and their PO
and are conducted in a one to one setting. We also work with individuals who are in &/or returning from
prison & residential treatment and work to prevent recidivism and relapse.
Need- Victim Empathy & Restorative Approach
It is also expected from service users that they examine and begin to understand the impact their criminal
behaviour has had on their victims i.e. individuals, organisations, their friends & families, themselves and
communities. Again, programme participation is dependent on this too. Staff have attended two
“Restorative practices” seminars and the committee is very keen to train staff and tutors to a recognised
level of competence in this approach.

Need- Community Supervision
Participants engaging with Treo make it easier for them to be supervised by their POs. We insist that
participants observe the conditions of their community supervision. Through placement here and regular
contact/meetings including progress reviews, community supervision can become a positive & productive
Need- Monitoring Chemical use
It is important that Treo responds effectively and safely to changes/trends in chemical use and that the PS
is made aware of such activity. Observations regarding the chemical profile of Treo service users indicate
that poly drug use presents challenges to participants in terms of motivation, engagement & progression.
This in turn can pose health & safety challenges to project staff.

Need – Education & Offending
We see this as a fundamental need of our target group. There is a correlation between early school
leaving and offending behaviour. Our in house educational programmes cater for the individuals who
have little basic educational experience. During 2009 we maintained our Fetac Quality Assurance award
for our education standards/practices. Those who have reached basic education standards are referred
onto more appropriate mainstream responses.

Need- Young Persons Probation
Treo continues to support YPP by developing initiatives to further attract under 18s and encourage them
to address their offending. Treo has taken part in more multi disciplinary case conferences involving YPP
participants. Again, there has been much effort by this project to further train staff and strengthen
policies & procedures to support effort. The YPP officer in Waterford, Sean Fisher works very closely
with project staff in their work with people he has referred, while also making valuable contributions
towards programme initiatives i.e. Co-facilitating Car-crime programme.
Need- Collaboration with PS
At community level Treo is implementing services on behalf of the PS. Probation Officers contribute on
a regular basis while the Senior PO also gives direction and guidance at committee level.

Need – Measuring effectiveness
There is a common need of both Treo and the PS to ensure that the work undertaken here is effective.
Providing such interventions with positive outcomes will also serve to maintain motivation levels with all
associated with the project. The Management Information System devised by the project, along with
attendance spreadsheets will serve to monitor and then provide output/performance indicators and hard
outcomes data. The project will use the Outcomes Star tool to monitor and report on soft outcomes for
the project.

Need- Continued Implementation of CBO 3 Yr Strategic Plan in line with Probation Service’s Strategy
Probation staff contributed to the development of Treo‟s strategic plan ensuring that it is very much in
line with their own service‟s focus and direction. 2010 will be year 2 of the implementation of this plan.

Need- Value for Money
More than ever now Treo & the PS need to see value for money and also need to be able to show that
VFM is being obtained. The management committee and staff have always been mindful of this and in
turn have used resources sparingly yet effectively. We are not afraid of taking hard decisions to ensure
continued quality of service with VFM.

Need- Quality focus
Treo shares the need of the PS to provide qualitative supports to participants. We do this through striving
to improve the services we offer. We listen to our participants, we work with them in small groups, we
have monthly committee meetings with sub-committee meetings when needed, weekly staff meetings
take place and we meet with our team of tutors regularly to get their feedback. We are dedicated to staff
supervision and training which improves our level of professionalism. This will continue in 2010.

Need- Community Partnerships
No CBO can exist in a vacuum and Treo is no exception. This CBO is seen as an important contributor in
community safety & development in the Waterford area. Through our community commitments listed
earlier, partnerships have been forged that have created imaginative interventions & developed new
effective initiatives. This work has also served to avoid duplication of effort and wasting of resources.

Need- Proven record by CBOs
Since 1999 Treo has proven that it can meet the needs of the PS while delivering qualitative and effective
initiatives to service users. This has been achieved through strong leadership by a dedicated management
committee that has decades of experience of work in this area. This provides the secure platform and
leadership for project staff and tutors to deliver on a day-to-day basis a service that is effective but
continues to evolve to improve.

Need- Public awareness of PS work at Community level through CBO work
Treo adds to the positive perception of the PS. Through the Community partnerships mentioned above,
further awareness of the work of the Probation service through Treo is generated. Treo‟s website (being
developed with service users) will inform each browser about all aspects of the project and its link to the
PS. This will be an excellent resource for potential & existing service users, referral agencies, the PS, the
public, local agencies & other CBOs etc.
Need- Supervision and support of ex-prisoners returning to Waterford
Treo works effectively with ex prisoner aged 16-23 returning to Waterford. The project will have an
important role working with older ex prisoners returning to Waterford through Waterford Area
Partnership‟s U-Casadh Ex prisoner strategy. This will mean that the Probation service will be
contributing directly towards community safety through supervision and support of ex prisoners (who
may or may not be “on probation”).

Need- Life skills & Capacity building towards Social Inclusion
While taking part in Treo programmes, participants are encouraged to take personal responsibility, make
plans/set goals and follow through on them, to be patient/wait for outcomes, communicate assertively,
handle disappointment more appropriately, be consistent with effort, be more punctual, be more honest,
become less nocturnal, eat more healthily and are encouraged to make more positive lifestyle choices.
During time spent with Treo, individuals are given the opportunity for learning about and improving their
skills and interests. This contributes to overall personal development and helps to enable people to
become socially included in their own communities.

3) Outline your project‟s main outputs and output indicators (measures/numbers) for 2009
to date. Please describe the above with reference to expected outputs identified in your PS
funding agreement “schedule 1” 2009.

Since Jan 01st we have worked with 73 people (of these 11 or 15% were female). Of the 73, 40 were
brought forward from ‟08 with a further 33 being referred over the last 9 months. Of the 73 people
worked with, 75% were either directly referred by the PS or were on Probation and were referred by other
sources (expecting an increase in referrals from PS as courts resumed in September). 4% were referred
by Post release services in prisons and the remaining 21% of referrals were not on probation but were
referred by Youth Justice diversion projects, Gardai, Community drugs projects or by themselves.

Some of the main weekly programmes offered & their take up numbers in 2009 to date are as follows:
Literacy 13, Numeracy 7, Catering 12, Independent Living 11, Gym 11, Counselling 17, Bicycle
reconditioning 7, Music programmes 10, Computers 8, Jobs 13, Motorbike 5, Car 7, Engine mending 8,
Personal Development programmes 5, Swimming 6, Alternative therapies 11, Driver theory test 7 & Car
crime programme 3.

Outreach work focussed on linking participants to supports with issues requiring professional supports i.e.
Addiction, Accommodation, Community & Statutory services.

Progression support for participants was provided in accessing Training, Education, & Employment.

11 prison visits were undertaken.
4) Outline 1-2 measurable outcomes which your project has achieved with participants in
2009 to date. (I.e. progression to further training, education, work experience/placement,
accessed further services/accommodation etc. Include numbers, percentages and
qualification types and levels).
Some of the programme completion rates achieved to date read as follows: Literacy 46%,
Numeracy 43%, Catering 50%, Independent Living 36%, Gym 55%, Counselling 76%, Bicycle
reconditioning 57%, Music programmes 70%, Computers 75%, Jobs 62%, Motorbike 40%, Car
57%, Engine mending 75%, Personal Development programmes 60%, Swimming 66%,
Alternative therapies 80% & Driver theory test 43% and Car crime programme 66%.

18 Fetac level 3 modules have been successfully completed in 5 programmes from above list.
Two people passed their driving test. 18 people were met during prison visits and we have
conducted post prison release work with 9 individuals.

Outcomes from supporting participants to access professional services with issues include:
Addiction 28, Accommodation (rent allowance 13 & securing accommodation 9), Voluntary
sector 7 (Focus Irl, MABS, Citizen‟s advice, Hostels), & Statutory services including City
council 13, HSE 15 & DSFA 9.

Progression Outcomes read as follows:
    Progression support for participants was provided in accessing or maintaining placements
       in Training (WYTEC 5, Job Sampling Initiative 8, Fas courses 3 & Fas registration 16)
    Education (XLC Leaving Cert 8, Youthreach 12, PLC 8 and third level 1)
    Employment 5
    To date, 3 people completed their leaving certificate while 1 person completed his third
       level course with University of Limerick.

5) Outline the planned outputs and output indicators (measures/numbers) for your
project for 2010.Include targets where appropriate.

For the purpose of making it easier for the reader to connect Outputs with their Indicators we
have included the answer to this question as part of our answer to Q 1 (a).
6) Outline 1-2 expected measurable outcomes for 2010. Include targets where appropriate.

Outcomes                                                                           Targets
                                           Engagement in referral procedure        Of 40 referred 75% will put positive lifestyle plans in place
                                               Reintegration of ex prisoners       5 people will avail fully of service
 Engagement in a positive holistic programme schedule by participants (skills)     Participation by 26 people (of 40) mentioned above plus 27 people “brought
                                                                                   forward” from „09
                                       Accreditation attainment by participants    13 programmes can lead to Fetac level 3 accreditation & 40 modules will be
                                                                                   successfully completed
                                      Improved mental health & coping skills       20 people will access project counselling support
                             Improved Independent living skills of participants    8 people will have completed the Independent Living programme
    Introduction & participation in more positive use of recreation/leisure time   30 people will engage in weekend activity programmes
                                                                                   16 participants will engage in the summer programme
                                                                                   6 people will take part in a cultural experience

                  More flexible & dynamic response to parents of participants      Parents engaging in Mentoring (3) & weekly parent programme (8)

                                                                                          Use of Outcomes Star to measure soft outcomes re positive lifestyle
   Greater understanding of causes, patterns & impact of offending behaviour       Reduction in rate & degree of offending behaviour while engaged with project
                                                      Mentoring programme          4 ex participants trained as mentors & 3 People engaged with mentors
                                                                   Car crime       8 people will reduce their criminal behaviour associated with cars
                Community supervision of participants by Probation Officers        All reviews of PS participants will be attended by POs and will examine
                                                                                   current criminal activity levels
       Improved numbers of completion of Supervision orders by participants        Through participation & reviews, there will be increased compliance among
                                                                                   participants of POs‟ direction/guidance
                                                                                   Again, Use of Outcomes Star to measure soft outcomes re offending behaviour
                                                                Fas registration   Of 40 people referred 24 people will register with Fas
                     People will be better prepared to access further education    14 people will access education programmes & 6 will complete
                      People will be better prepared to access further training    16 people will access training programmes & 6 will complete
                                     People will access brief/once off training    Increased knowledge of these programmes & awareness of Treo access &
                                                                                   funding support

                                                                                          Use of Outcomes Star to measure soft outcomes re progression
7) How will the C.B.O. ensure linkages with other agencies and organisations in delivering this service?
The committee members of Treo represent many agencies from the Waterford community including, Probation service,
Gardai, WYTEC, Youthreach, City of Waterford VEC, Waterford Area Partnership, HSE, Fas and the Presentation
Provincialate. This ensures strong links and working relations between these agencies. It also avoids duplication and
waste of resources.

The committee and steering group work (listed earlier) that project staff undertake ensures strong working relations with
many agencies throughout Waterford. It also facilitates community knowledge around current developments e.g. new
initiatives, work practices, policy considerations, legislation etc.

Linkages will be ensured through our everyday work of accepting referrals, offering appropriate supports and
progressing participants onto other responses and services.

Staff training and seminars provide ideal opportunities for community linkages and for learning.

Through meeting with participants and staff of other CBOs we constantly learn of new approaches, initiatives and best
practice. We also share our experiences making these exchanges most productive.

Our work servicing & repairing bicycles and tools/small machines for people who work in community agencies
generates productive linkages and further understanding of this CBO‟s work.

                                            Funding Requirements
    1) Has the C.B.O. applied for funding for this or a similar project from a source other than the
       Probation Service? (If yes, please set out details)
We have just secured €13191 from the DSFA to support programme work from September ‟09 to August 2010.
Approximately €9181 of this needs to be brought forward into 2010 as per funding agreement with DSFA.

It is hoped that the City of Waterford VEC will provide sufficient tutor hours under the Back to Education Initiative for
6 programmes. Therefore, the amount needed to tutor these programmes has not been included in projected

Total Amount of Funding Sought from the Probation Service
(Details to be set out in financial projections                          € 260,753
Appendix A and Appendix B)

                                       Signed on behalf of Agency / Organisation

Signature        ___________________              Signature      ____________________
                 Ned Hogan Chairperson                           Betty Walsh Treasurer/Secretary

Name             ___________________              Name           ____________________

Date             ___________________              Date           ____________________

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