For an organization to be effective, it
needs to demonstrate consistency in the
From complex packaging machines to
high torque specialized gears, Heartland is a
ITW Heartland became a division of
Illinois Tool Works in 1982, and is highly
one-stop manufacturing facility for its busi- regarded for its consistent performance,
way it values people, customers and suppli- ness customers. financial strength and mature business
ers. Every organization has values, whether ITW Heartland began in 1976 as operations. As a global industrial firm,
they are stated or not. Heartland Components, which was founded Illinois Tool Works has 825 operating busi-
by Keith Anderson, a valued member of the ness units in 52 countries employing 60,000
At ITW Heartland, values find their way Alexandria manufacturing community. men and women.
into everything the people do and how they It began as a small fabrication shop, serv- “Within ITW Heartland, we have three
do it. They are intentional about their val- ing customers with big expectations, includ- business units to meet our client needs,”
ues. Meaning, the company hires team ing Harley Davidson, Toro, John Deere, IBM noted Baustian, explaining what they are.
members not only based upon exceptional and Melroe-Bob Cat. During the beginning, First is Spiroid Gearing. This business unit
skills and competencies, Heartland applied those old-fashioned val- handles the design and manufacturing of
but also based upon a ues and learned to excel at addressing com- custom precision gearing, all of which are
set of values that aligns plex component machining. patented.
with Heartland’s culture In fact, without the foundation supported Next is Manufactured Products, which is
and client expectations. by many exceptional employees, Heartland handling close tolerances and complex com-
“Our business plan wouldn’t be the vibrant single source manu- ponents, such as driver blades for nailers.
certainly includes inno- facturing company that it is today, supplying Finally, is Strategic Assembly Solutions.
vation and improvement full machines and services around the This business division offers complete
to our systems and pro- world, according to Baustian. machine assembly services.
Brian Baustian duction,” said Brian
GENERAL Baustian, ITW general
MANAGER manager. “But our suc-
cess has more to do
with our mindset and attitude. Businesses
like ours will drive and rebuild the economy
by using ‘old fashioned’ business practices
used to build this great country – hard work,
decency and sound business practices.”
So, what exactly does ITW Heartland do?
Simply stated, ITW Heartland offers pre-
cision-engineered machines, parts, gear and
electro-mechanical products across a vari-
ety of markets. It has distinct expertise in
aerospace, energy, military, beverage and
A few of ITW Heartland’s notable cus-
tomers include Eaton Aerospace, Boeing,
Honeywell, Ford Motor, Paslode and ITW Hi-
8 Components for Success • September 2009
DID YOU KNOW?
ITW Heartland offers precision-engineered
machines, parts, gear and electro-mechanical
products across a variety of markets.
It has distinct expertise in aerospace, energy,
military, beverage and automotive industries.
ITW Heartland employs 120 people, including engineers and machinists (left)
skilled in determining precise customer requirements. Precision Spiroid
Gearing (above) features high torque to space ration. ITW Hi-Cone (Page 8) is
a world leader in providing multi-pack solutions to the food and beverage
industry, like Sunburst pop. Achieving world-class quality is the direct result
of ITW’s investment in machines, employees and processes, which result in
total customer satisfaction.
Proudly Serving the Area for 71 Years!
...Your Friendly Food Professionals! SERVICES:
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Components for Success • September 2009 9
A worthy mission attributed to reliable and consis- ITW HEARTLAND
Everything at ITW Heartland tent partnering with customers 1104 Highway 27 W • Alexandria, MN 56308
begins and ends with customer and vendors. Phone: (320) 762-0138
satisfaction. The strength of this They operate with a servant E-mail: Info@ITWHeartland.com
value is found in the company’s leadership model, and from that, Website: www.ITWHeartland.com
mission statement: “To assure partners can expect mutual trust,
the best possible service and integrity and appreciation.
value to our customers by build- In order to meet the cus-
ing partnerships and promoting tomized and often stringent
teamwork with them.” requirements of military and
Heartland has realized a aerospace clients, ITW Heartland
steady growth rate over the past maintains several important cer-
four decades, which can be tifications, including AS9100, ISO
9001-2008, ISO 14001 and
These may seem like only let-
“Businesses like ours ters and codes to some, but parts
will drive and rebuild and assemblies that are placed in
planes, tanks and missiles have
the economy by using to perform, or lives are endan-
‘old fashioned’ busi- gered.
Heartland received a rating of ITW HEARTLAND VALUES KEY MARKETS
ness practices used 100 percent on a recent AS9100 Trusted partnerships Aerospace
audit; leaving nothing to question Contagious integrity Energy
to build this great regarding its quality and perform- Dignity and respect Military
country – hard work, ance.
Quality and excellence
decency and sound Brian Baustian noted, “I’m not Innovation and change Automotive
sure when hard work and quality Teamwork and community
business practices.” became ‘old fashioned,’ but we Greatness gives back
intend to continue using that Last is first
model for success.”
ABSTRACTING • TITLE INSURANCE • CLOSINGS
1804 So. Broadway, Suite 140, Alexandria
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10 Components for Success • September 2009