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					CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006


                             and ⎯ continued
Phoenix Office of ArtsCulture Culture Phil Jones, Executive Director
  Phoenix Office of Arts and
                                                   phil.jones@phoenix.gov



   Program Goal                           Key Services
                                                                                      The Office also maintains a close
   The Phoenix Office of Arts and         Administering grants in support of
                                                                                      relationship with the Arts and
   Culture supports the development       arts and culture, directing a public art
                                                                                      Business Council of Greater
   of the arts and cultural community     program, fostering arts education
                                                                                      Phoenix       which       promotes
   in Phoenix and seeks to raise the      programs in schools, and providing
                                                                                      business/arts partnerships.
   level     of    awareness      and     assistance to arts and cultural
   participation of city residents in     organizations and artists. The Office
   the preservation, expansion and        also increases awareness of the role        Phone: (602) 262-4637
   enjoyment of arts and culture.         that arts and culture play in
                                          community life.


                                        Grants Program Funding
 05/06                  617,764                    105,575                 250,000


 04/05                   627,514                   105,575            250,000


 03/04                   634,514                    105,575            250,000


 02/03                      687,514                       105,575            250,000


 01/02                      691,781                       105,575

    $200,000           $400,000            $600,000             $800,000             $1,000,000        $1,200,000


                    General Funds               Lottery Funds                 Civic Plaza Funds


                                      Grant Categories FY 05/06
                                           Rental                                        General
                                          Support                                       Operating
                                            26%                                          Support
                  Arts in                                                                 50%
               Education for
                 Schools
                   5%


                   Arts in
                Education for
                Organizations                                         Community
                    3%                  Capacity                     Arts Projects
                                        Building                         14%
                                          2%

                                   Phoenix Office of Arts and Culture 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                   APRIL 2006

    Phoenix Office of Arts and Culture ⎯ continued

                                         Grant Monies Applied For / Awarded
                                                  Total
       $700,000
                                                                                         $ applied for
       $600,000
                            497,214                        519,395
       $500,000                                                                          $ available and
                                                                                         awarded
       $400,000

       $300,000
                                      214,267                   214,639             Excludes General Operating Support (GOS),
       $200,000                                                                     Rental Support and Capacity Building Grants
                                                                                    which do not require specific funding requests.
                                                                                    In FY 05/06 $488,700 was awarded to GOS
       $100,000                                                                     grantees, $250,000 to Rental Support grantees,
                                                                                    and $20,000 to Capacity Building grantees. The
                $0                                                                  overall grants budget was reduced by $10,000
                                                                                    in FY 05/06 due to citywide budget cuts
                                  FY 04/05                   FY 05/06

                 Community Arts Projects
    $500,000


    $400,000         349,613              358,457


    $300,000


    $200,000                                                                    Arts In Education - Schools
                            136,880               137,250

    $100,000                                                         $120,000

                                                                     $100,000
           $0
                                                                      $80,000                                68,837
                         FY 04/05             FY 05/06
                                                                                    61,015
                                                                      $60,000
                                                                                                                     45,264
      Arts In Education - Organizations                                                      39,230
$120,000                                                              $40,000

$100,000
                                                                      $20,000
                                         92,101
                86,586
                                                                          $0
 $80,000
                                                                                      FY 04/05                 FY 05/06

 $60,000
                         38,157
 $40,000                                          32,125


 $20,000

     $0
                 FY 04/05                    FY 05/06

                                             Phoenix Office of Arts and Culture 2
CITY MANAGER’S EXECUTIVE REPORT                                                                 APRIL 2006

   Phoenix Office of Arts and Culture ⎯ continued


                                            Public Art Program



                                Total Dollars
                                  in 05/06
                              Public Art Project Plan =

                                 $10,589,500




                   Number of Projects Per Department in Current Public Art Project Plan
      25

      20
                                                                                                    16
      15                                                                                                 12
      10           8                                                                            7
                                     3     3                                        3   4   3
       5                                               2           2     2      2
                          1      1               1           1
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                                         Phoenix Office of Arts and Culture 3
CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006

   Phoenix Office of Arts and Culture ⎯ continued




                   Amount Budgeted Per Department In Current Public Art Project Plan
 4,000,000
                                                                                                                    3,636,000

 3,500,000


 3,000,000


 2,500,000


 2,000,000                                                                                                    1,816,000
             1,636,000

 1,500,000


 1,000,000
                            700,000
                                                                                                         541,000
                                                                                                   472,000
  500,000                                                                              405,000
                                  324,000                                                    326,000
                                        230,000
                                                                   147,000103,000
                     38,000                    50,000 75,000 46,000              44,000
         0
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                                          Phoenix Office of Arts and Culture 4
 CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

      Phoenix Office of Arts and Culture ⎯ continued

Comments/Highlights

Children’s Museum of Phoenix Groundbreaking – A ceremonial ground breaking celebration for the new Children’s
Museum of Phoenix was held on the grounds of the historic Monroe School at 7ths Street and Van Buren on Saturday,
April 8th. Speakers included Mayor Phil Gordon, Jerry Colangelo and Robert Sarver. The event was organized by the
Children’s Museum (formerly the Phoenix Family Museum). Renovation of Monroe School for the new Children's
Museum is being funded through the 2001 Cultural Bond Program.

Phoenix Convention Center Artwork – The large sculpture by artist Louise Bourgeois has been installed in the atrium of
the new Phoenix Convention Center West Building. The piece will remain covered while construction continues around
it, and will be dedicated in the mid summer when the new building is open. This is the first of nine commissioned
artworks that will eventually be incorporated into both phases of the convention center expansion.

Meeting with Visiting Dignitary – On April 26th, the staff of the Office of Arts and Culture met with Ms. Ariunaa Tserenpil,
the executive director of the Mongolian Arts Council in Ulann Rataar. Ms. Tserenpil received an Eisenhower Fellowship
from the U.S. government which allowed her to visit and build professional relationships in New York City, Washington,
Phoenix, San Francisco and Seattle.




                                        Phoenix Office of Arts and Culture 5
    CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006

                                                                      Randy Spenla, Acting City Auditor
 City Auditor Department                                    ⎯ continued           randy.spenla@phoenix.gov




           Program Goal                                                                           Key Services
           The City Auditor Department          on improving the City’s programs,                 Audits, Management Services,
           supports the City Manager and        activities, and functions.  The City              and Hearings.
           Elected Officials in meeting         Auditor’s work is vital in maintaining
           citizens’  needs     for   quality   citizen trust and confidence that City
           government,     products,    and     resources are used effectively and
           services by providing inde-          honestly.
           pendent and objective feedback                                                         Phone: (602) 262-6641




             Annual Customer Satisfaction                                                   Economic Impact
              For Audits & Management                                                         Year-To-Date
              Services (Scale 1-10) 2004




                                                                                                   $1,901,115
                                                                                                  Annual Goal:
                                                                                                   2,000,000




                                                                                   Percentage of Audit Plan
                 Cost Per Audit / Management
                                                                                      Projects Complete
                           Service                                                      Year-To-Date
                                                           $19,627    100%
           $20,000                                  $19,008
                                   $16,716
                            $15,788                                    80%
                     $14,711              $14,773
           $15,000
Do llars




                                                                       60%
           $10,000
                                                                       40%
            $5,000
                                                                       20%
               $0                                                       0%
                      FY    FY    FY    FY    FY    FY                        J     A   S     O    N   D    J   F     M   A      M   J
                     00/01 01/02 02/03 03/04 04/05 05/06                                    FY 04/05       FY 05/06       Goal




                                                       City Auditor Department 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                         APRIL 2006


City Auditor Department                                            ⎯ continued




                % of Commitment Dates Met                                                 % of Hearing Rulings
                       Year-To-Date                                                          Issued Timely
100%                                                                       100%

80%                                                                         80%

60%                                                                         60%

40%                                                                         40%
20%                                                                         20%
 0%                                                                          0%
         J          A   S   O    N   D     J   F     M   A    M    J
                                                                                          FY 04/05                      FY 05/06
                                FY 04/05           FY 05/06
                                                                                                     FY 04/05    FY 05/06




                                               Type of Audit Recommendation
                    90%                                                                                     82%
                    80%
                    70%
                    60%                                                                                                54%
       Percentage




                    50%
                    40%                                                            34%

                    30%
                    20%                        12%
                                     8%                                   10%
                    10%
                    0%
                                Econom ic Im pact                      System or Process                        Controls
                                                                         Im provem ents


                                                                        FY 03/04   FY 04/05




                                                              City Auditor Department 2
CITY MANAGER’S EXECUTIVE REPORT                                                        APRIL 2006


City Auditor Department                          ⎯ continued

                                   Audit Hours by Type of Project
     50%
                    47%
     45%

     40%

     35%
              30%
     30%
                             25%
     25%

     20%                                                                            19%
                                   16%                                                    17%
     15%

     10%                                                     9% 9%       9%
                                              8% 7%

      5%                                                                      4%

      0%
             Financial       Contracts         Fees        Information   Misc.     Management
                                                           Technology               Services

                                             FY 03/04   FY 04/05




  Comments/Highlights

  No Comments/Highlights were submitted for the month of April 2006.




                                            City Auditor Department 3
CITY MANAGER’S EXECUTIVE REPORT                                                                          APRIL 2006

Aviation ⎯ continued                                                                        David Krietor, Director
Aviation                                                                                        david.krietor@phoenix.gov




   Program Goal                                     Key Services
   The Aviation Department provides                 Customer Satisfaction, Commercial
   the Phoenix metropolitan area                    Airlines,      General    Aviation,
   with a self-supporting system of                 Commercial Tenants, Air Cargo, and
   airports and aviation facilities that            Parking Facilities
   accommodate        general       and
   commercial aviation in a safe,
   efficient, and convenient manner.
                                                                                          Phone: (602) 273-3300



                     Total Aircraft Passengers*
  4,000,000
  3,500,000
  3,000,000
  2,500,000
  2,000,000
  1,500,000
  1,000,000
    500,000
          0
               J     A       S   O      N    D      J      F      M      A   M        J       *Information is reported
                                                                                              under a 60 day time lag.
                                 Domestic        International




                                 International Non-Stop Flights

                Country          City                          Frequency of Flights
                Mexico           Acapulco                      1x/Week
                                 Cancun                        1x/Day
                                 Guadalajara                   1x/Day
                                 Guaymas                       1x/Day
                                 Hermosillo                    2x/Day
                                 Ixtapa/Zihuatenejo            1x/Week
                                 Los Cabos                     3x/Day
                                 Mazatlan                      1x/Day
                                 Mexico City                   1x/Day
                                 Puerto Vallarta               2x/Day

                Costa Rica       San Jose                      1x/Week
                Canada           Calgary                       2x/Day
                                 Edmonton                      1x/Day
                                 Toronto                       2x/Day
                                 Vancouver                     2x/Day

                England          London                        6x/Week




                                                           Aviation 1
     CITY MANAGER’S EXECUTIVE REPORT                                                                               APRIL 2006

 Aviation ⎯ continued
                                     Gross Sales Per Enplaned Passenger*


              Total Gross Sales Per Enplaned Passenger

        10

         8

         6

         4

         2

         0
              J    A       S    O     N      D     J    F      M         A    M       J

                                          Terminal 2        Terminal 3          Terminal 4



$8           Te rminal 2

$6

$4

$2
                                                 $10             Te rminal 3
$0
      J A S O N D J F M A M J                      $8
                       Retail   Food / Bev         $6
                                                   $4
                                                   $2
                                                   $0                                                  $8        Te rminal 4
                                                        J A S O N D J F M A M J
                                                                                                       $6
                                                                             Retail       Food / Bev

                                                                                                       $4

                                                                                                       $2

                                                                                                       $0
                                                                                                            J A S O N D J F M A M J

         *Gross Sales per Enplaned Passenger                                                                          Retail   Food / Bev
         Information is reported under a 60-day
         time lag.




                                                        Aviation 2
CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006

Aviation ⎯ continued




                        Monthly Parking Revenue*
   7,500,000
   7,000,000
   6,500,000
   6,000,000
   5,500,000
   5,000,000
   4,500,000
   4,000,000
   3,500,000
   3,000,000
                   J       A       S       O       N       D        J   F      M    A    M   J

                                           FY 04/05             FY 05/06




                       Air Cargo Processed in Tons
   40,000                    (Mail and Freight)*

   30,000

   20,000


   10,000

       0
               J       A       S       O       N       D        J       F     M    A     M   J
                                       FY 04/05                FY 05/06




                                                                            Aviation 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                              APRIL 2006

Aviation ⎯ continued


                                                                          Sky Harbor Airport

                        Number of Callers Who Filed Noise
                                  Complaints*                                                                                  Number of Noise Complaints Filed*
                  100
                                                                                                             2,000
                  80                                                                                         1,750
                                                                                                             1,500




                                                                                          # of Complaints
 # of Callers




                  60
                                                                                                             1,250
                  40                                                                                         1,000
                                                                                                               750
                  20                                                                                           500
                   0                                                                                          250
                        J       A   S   O   N      D    J   F     M   A   M   J                                 0
                                                                                                                               J   A       S        O       N       D        J       F       M   A   M   J
                                        FY 04/05       FY 05/06
                                                                                                                                                 FY 04/05               FY 05/06

                                                                          Goodyear Airport

                            Number of Callers Who Filed Noise                                                                  Number of Noise Complaints Filed*
                  40
                                      Complaints*                                                            40


                                                                                                             30
                                                                                       # of Complaints




                  30
   # of Callers




                  20                                                                                         20


                  10                                                                                         10

                   0                                                                                         0
                        J       A   S   O   N   D       J   F     M   A   M   J                                        J       A       S        O       N       D       J        F       M       A   M   J

                                        FY 04/05       FY 05/06                                                                                FY 04/05             FY 05/06


                                                                          Deer Valley Airport

                        Number of Callers Who Filed Noise                                                                      Number of Noise Complaints Filed*
                                  Complaints*                                                                200
                  100
                                                                                           # of Complaints




                   80                                                                                        150
   # of Callers




                   60
                                                                                                             100
                   40
                                                                                                                  50
                   20

                    0                                                                                             0
                            J   A   S   O   N      D    J   F     M   A   M   J                                            J       A       S        O       N   D        J       F       M       A   M   J
                                        FY 04/05       FY 05/06                                                                                 FY 04/05             FY 05/06

                                                                                                                           *Information is reported under a 60 day time lag.
                                                                          Aviation 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                      APRIL 2006

Aviation ⎯ continued


                                    Aircraft Takeoffs and Landings*



               Sky Harbor International Airport

  60,000
  50,000
  40,000
                                                                          FY 04/05
  30,000
                                                                          FY 05/06
  20,000
  10,000
      0
           J   A   S   O   N    D   J   F       M A     M    J



                                                             Goodyear Airport

                               30,000
                               25,000
                               20,000
                                                                                                          FY 04/05
                               15,000
                                                                                                          FY 05/06
                               10,000
                                5,000
                                    0
                                            J   A   S    O    N   D   J     F   M A       M   J




                                                                                         Deer Valley Airport

                                                            60,000
                                                            50,000
                                                            40,000
                                                                                                                                  FY 04/05
                                                            30,000
                                                                                                                                  FY 05/06
                                                            20,000
                                                            10,000
     *Information is reported under a 60
     day time lag.                                                0
                                                                      J     A   S    O    N   D   J   F   M A        M   J


                                                        Aviation 5
CITY MANAGER’S EXECUTIVE REPORT                                                                     APRIL 2006

Aviation ⎯ continued
 Comments/Highlights

 Phoenix Deer Valley Airport
 On March 30, 2006, Phoenix City Councilman Dave Seibert met with the new Police support unit at Phoenix Deer
 Valley Airport. Mr. Seibert requested assistance from airport and Police staff in displaying the new aircraft on the
 apron in front of the terminal for the Councilman’s breakfast meeting on April 7, 2006. The Airport Manager was
 informed that the Mayor and Police Chief plan to attend the meeting.

 Phoenix Sky Harbor International Airport Pay-on-Foot System
 A status meeting was held on March 29, 2006, regarding the deployment of the new pay-on-foot equipment in the
 East Economy lot garages A & B at Sky Harbor. The implementation date will be May 1, rather than April 1, as
 originally scheduled. Delays have been encountered with the installation and configuration of the pay-on-foot
 equipment and exit lanes. The contractor expects to have all equipment installed and configured by April 7. Testing
 and final calibration of the equipment would occur the following week. During the week of April 17, we expect to train
 Ace employees on use of the equipment. Concurrent to this work, Ace Parking will complete preparations including
 creation of the money room, establishment of a $30,000 bank for the pay-on-foot program, and completion of the
 written procedures.

 Sky Harbor Parking Revenues Continue To Soar
 Parking revenues at Phoenix Sky Harbor International Airport have increased. Despite the recent rate increase, usage
 of parking facilities continues to be high. The Terminal 4 parking garage was near closure on Wednesday, April 5, as
 only 225 of the 6800 spaces were available.

 Airport Development Program -- Record of Decision (ROD)
 The Federal Aviation Administration (FAA) issued the ROD for the Airport Development Program on Apr 7th, 2006,
 and provides final determination and approval for proposed improvements at Phoenix Sky Harbor International
 Airport. The proposed improvements include the following components:

 •   Demolition of Terminal 2 and ancillary facilities
 •   West Terminal Development (33-gate terminal), garage and terminal roadways
 •   Modifications to Terminal 4, International Concourse gates
 •   Construction of crossfield Taxiways Uniform “U” and Victor “V”
 •   Sky Harbor Boulevard modifications
 •   Construction of Automated People Mover (APM) Stage 2

 This ROD completes the FAA’s thorough and careful environmental decision-making process, including public
 disclosure and review and analysis by the FAA on the impacts described in the Final Environmental Impact Statement
 (FEIS) dated February 2006.

 Additionally, Aviation Department staff wrote and distributed a fact sheet and designed a map describing the projects
 within the Airport Development Program and the need for those projects to accommodate future passenger
 projections. Staff posted all documents and the ROD on the airport web site. Staff conducted numerous interviews
 with both local and national media. A press release was also sent to local and national media.

 Arizona State University (ASU) Award to the Aviation Department
 On behalf of the National Center of Excellence (NCE) on Sustainable Materials and Renewable Technologies
 (SMART) Innovations, ASU will announce a special recognition award to the Aviation Department during the joint
 NCE/EPA National Conference on April 24, 2006. This award is being given to the Aviation Department as a ‘National
 Center of Excellence Supporter’ as one of the first agencies to provide research funding to ASU’s SMART program for
 Urban Heat Island research. Due to this work, ASU’s SMART program has been elevated to a National Center of
 Excellence by those governmental agencies.




                                                 Aviation 6
CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006

Aviation ⎯ continued

Comments/Highlights Cont.

Full Scale Emergency Exercise
On Tuesday, April 18, the Aviation Department hosted its annual full scale Emergency Preparedness Exercise. The
exercise simulated a major aircraft accident at Sky Harbor with mass casualties. The entire Aviation Department was,
in some way, touched by this exercise which involved fifteen valley fire departments, multiple government
organizations, more than fifty emergency response vehicles, and over two hundred emergency response personnel.
The exercise was conducted at night and involved two impact sites requiring emergency personnel to respond to two
different locations. The airport will now evaluate the lessons learned and implement improvements to its procedures
and training to help ensure the highest possible level of Emergency Response preparedness.

Public Information staff participated in the drill as well. Aviation staff asked the media to respond to the drill and
participate as they would in an actual emergency. This gave airport public information staff an opportunity to practice
their emergency media response and communication. Staff conducted interviews with the media about why the
airport conducts such drills on a regular basis.

Phoenix Deer Valley Airport Improvement Program Grant
The Federal Aviation Administration (FAA) issued an Airport Improvement Program grant in the amount of $3 million
for the continued reimbursement of the 80 acres that was purchased back in 1999. It is expected that we could
drawdown the entire amount by June 2006 and demonstrate to the FAA that Deer Valley Airport still has a need for
additional funds. The remaining reimbursement amount needed for the 80 acres is less than $1 million and if any
projects "fall out" of the FAA funding track, the Aviation Department would be in a position to potentially capture those
funds.




                                                  Aviation 7
CITY MANAGER’S EXECUTIVE REPORT                                                                                            APRIL 2006

Budget and Research ⎯ continued                                                                                    Ceil Pettle, Director
Budget and Research                                                                                                   ceil.pettle@phoenix.gov




   Program Goal                                   Key Services
   The Budget and Research                        Prepare Annual Budget and Capital
   Department ensures effective,                  Improvement Program, Multi-Year
   efficient   allocation    of City              Revenue       and     Expenditure
   resources to enable the City                   Forecasts, Research and Manage-
   Council, City Manager, and City                ment     Studies,   Communicate
   Departments to provide quality                 Changes in the Annual Budget.
   services to our citizens.
                                                                                                          Phone 602-262-4800




                        Revenue-General Fund
 $120
                             (In Millions)

 $100

  $80

  $60

  $40

  $20

   $0
        J    A     S     O      N     D       J      F         M       A       M       J
                               FY 04/05   FY 05/06


                 Data for this chart is one month in arrears
                                                                                     Expenditures -General Fund
                                                     $100
                                                                                             (In Millions)
                                                         $90
                                                         $80
                                                         $70
                                                         $60
                                                         $50
                                                         $40
                                                         $30
                                                         $20
                                                         $10
                                                          $0
                                                                   J       A       S       O    N     D        J      F   M      A   M   J
                                                                                               FY 04/05    FY 05/06


                                                                                   Data for this chart is one month in arrears




                                                     Budget and Research 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                                           APRIL 2006

Budget and Research ⎯ continued




                                Monthly State Shared Sales Tax

                   20


                   15
     In Millions




                   10


                    5


                    0
                        J   A     S                  O       N       D       J       F        M       A       M       J

                                                         FY 04/05        FY 05/06

                            Data for this chart is one month in arrears




                                                                 Monthly City General Fund Sales Tax


                                                40


                                                30
                                  In Millions




                                                20


                                                10


                                                 0
                                                         J       A       S       O        N       D       J       F       M   A   M   J

                                                                                          FY 04/05        FY 05/06


                                                                     Data for this chart is one month in arrears




                                                                                         Budget and Research 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                          APRIL 2006

Budget and Research ⎯ continued
                           Cost Savings and/or Operational
                                                                                           Percent of Projects/Assignments
                              Improvements Identified
                                                                                               Completed by Due Date
                                 (Fiscal Year-to-Date)
             2,500,000                                                           100%


             2,000,000
                                                                                 75%
  D ollars




                                                                       Percent
             1,500,000
                                                                                 50%
             1,000,000

                                                                                 25%
              500,000
                         -0-                                 -0-
                    0                                                             0%
                               1st Qtr   2nd Qtr   3rd Qtr   4th Qtr                    1st Qtr   2nd Qtr      3rd Qtr   4th Qtr

                                                                                                   FY 04/05   FY 05/06




 Comments/Highlights

 • Due to the heavy workload associated with the 2006 Bond Program, no operational studies were completed in the
   first quarter.

 • March 2006 expenditures were less than March 2005 expenditures. This is due to the timing of citywide vehicle
   purchases.




                                                             Budget and Research 3
CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006

Business Customer Service Center ⎯ continued
 Business Customer Service Center                                                             Mitchell Hayden
                                                                                    mitchell.hayden@phoenix.gov




   Program Goal                                                                    Key Services
   The Business Customer                                                           Development processing,
   Service Center provides                                                         licensing information, and Infill
   customers with information and                                                  Housing Program (restricted to
   guidance in navigating the city                                                 single- family only)
   development process.
                                                                                   Phone: (602) 534-2000




                                  Number of Customers Served (Last 12 months)

                 1000
                     800
                     600
                     400
                     200
                       0
                              J    A    S      O   N    D       J F     M     A    M      J

                                                     FY 05/06



                           Percentage of Customer Served Last Month (by service category)
                               21%                                        19%




                     16%
                                                                                   30%

                                         14%

            Infill             Development               Business               Zoning             Misc



                                       Business Customer Service Center - 1
 CITY MANAGER’S EXECUTIVE REPORT                                                                                                    APRIL 2006

Business Customer Service Center ⎯ continued
                                   Infill Housing Program
                    Number of Permits Issued with and without Fee Waivers
                                       (Since Inception)
500
450
400
                                                                   337         334                335
350                                                                                       312
                            305    303                    292
300                                            275           268                                                                            Waived *
                241
250                                                                      223                                                                Expedited
200                                                 166                                                      160
150
                                                                                            104
       81                                 83                                                            89
100                                                                                  73

 50                                                                                                                      33
                    4         5                                                                                13
            1                                                                                                                 0
  0
      1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
                             Customers receiving permit fee waived* (up to $1200.00)


                                                     Infill Housing Program
                                       Number of Permits Issued Fee Waivers and Expedited
60                                                      (FY 2005 - 2006)

50

40

30

20                                       17
                             12                      14         12                                                  12
      11        9
10                                                                              8
                                                                                                        5
            0           0         0             0           0            0                0 2     0           0               0
 0
      J 05/06   A 05/06      S 05/06     O 05/06      N 05/06      D 05/06      J 05/06     F 05/06     M 05/06     A 05/06       M 05/06   J 05/06

                                                          Fee Waivers Expedited

                                                    Business Customer Service Center - 2
CITY MANAGER’S EXECUTIVE REPORT                                                                APRIL 2006

Business Customer Service Center ⎯ continued



                                            Infill Housing Program
                                      Average Fee Waiver for All Permits
                                                 (Calendar Year)

$2,500
$2,000
                                                          $1,535    $1,393
$1,500            $1,391                        $1,344                        $1,370
                            $1,103                                                               $1,131
                                       $961                                             $958
$1,000
 $500
   $0
                  1998      1999      2000      2001      2002      2003     2004      2005     2006




   Comments/Highlights

   No Comments/Highlights were submitted for the month of April 2006.




                                     Business Customer Service Center - 3
CITY MANAGER’S EXECUTIVE REPORT                                                                           APRIL 2006

City Clerk ⎯                                                                                   Vicky Miel, City Clerk
City Clerkcontinued                                                                                 vicky.miel@phoenix.gov




      Program Goal                                                                           Key Services.
      The City Clerk Department                  bingo and regulatory license services;      Elections,    Official   Records,
      maintains orderly and accessible           provides       printing      typesetting,   Regulatory Licensing, Council
      records of all city activities and         microfilming, mail services to all city     Support, Enterprise Messaging
      transactions including posting all         departments, and manages and                and Calendaring, Call Center
      public    meeting     notifications;       maintains     the     city's   computer     and Office Automation Training,
      provides for effective administra-         messaging network system including          Printing Services, Mail and Micro
      tion of city elections and                 citywide training and call center           graphics Services.
      annexations; administers liquor,           support.                                    Phone 602-262-6811



                              Types of Licenses Issued                               Licensing Revenue in FY 05-06
                                      FY 04-05                                                  (to date)
                            Massage    Vending    Amusements
                   Escort
                    1%
                              1%         4%          1%          Misc.
                                                                  4%
                                                                       Liquor
                                                                                             $2,009,286
                                                                        9%




                                 Adult
                                 80%




          Total Number of Lobbyists Registered
600
                                                                                                 96%
500


400


300


200
         2001       2002        2003       2004       2005       2006




                                                             City Clerk 1
  CITY MANAGER’S EXECUTIVE REPORT                                                                                    APRIL 2006

  City Clerk ⎯ continued
                                        Postage Savings Realized
                                     by Using Presort (In Thousands)
                 $80
                 $70

                 $60
                 $50

                 $40
                 $30
                 $20

                 $10
                  $0
                         J     A     S      O      N     D        J   F       M     A      M   J


                                                   Categories of Office Automation Classes
                                                            Taught by City Clerk
                                                       Internet                    Notes
                                                          5%                        10%            Windows
                                         Project                                                     6%
                                           4%                                                                 Word
                                                                                                              21%




                                   Access
                                    19%



                                                                                                     Excel
                                                                                                     24%
                                                           PowerPoint
                                                             11%
           Percent of Enterprise Call Center Questions
                   Answ ered Without Referral
100%
                                                                      Target 85%
80%
                                                                                             Total Property
60%
                                                                                             Value Annexed
                                                                                             In FY 04/05
40%

                                                                          *
                                                                                             $3,230,663.78
20%
            July-Se pt       O ct-De c          Jan-Mar       Apr-June

                              FY 04/05          FY 05/06
       *   Figures are unavailable for report. Percentage is averaged with
           2nd and 3rd Quarter figures.

                                                                              City Clerk 2
     CITY MANAGER’S EXECUTIVE REPORT                                                                                                                  APRIL 2006

     City Clerk ⎯ continued

                    Council Minutes Prepared on Time
                                                                                                             Notices Posted in Compliance with
                             Without Errors
                                                                                                                     Open Meeting Law
12                                                                                     450

10                                                                                     400
                                                                                       350
 8
                                                                                       300
 6                                                                                     250
                                                                                       200
 4
                                                                                       150
 2
                                                                                       100
 0                                                                                      50
     J       A         S    O     N     D      J      F     M         A   M    J         0
                                                                                              J         A     S       O      N      D       J     F      M    A     M   J
                    Meetings Without Errors   Total No. of Meetings
                                                                                                            OML Notices Posted          OML Notices in Compliance


                                                                                                         Election Voter Turnout

                                                                                     Mar 2006                  61,173                22,258

                                                                                     Sep 2005                 55,082             9,785

                                                                                     Mar 2005                51,033         4,888

                                                                                     Sep 2003                         81,056                    18,168

                                                                                     Mar 2002                  59,490            5,770

                                                                                                                   68,074                17,471
                                                                                     Nov 2001
                                                                                                                      81,633                    16,421
                                                                                     Mar 2001
                                                                                                   0        20,000    40,000     60,000   80,000 100,000 120,000 140,000


                                                                                                                     Early Ballots Cast    Precinct Ballots Cast




                                            Elections Time From Poll Closing
                                                     to Final Results
         Midnight

         10:30 p.m.        2hr56min.

         10:00 p.m.                                                                                                  2hr43min
         09:30 p.m.                                                       2hr10min.
                                            2hr00min.
         09:00 p.m.
                                                          1hr40min.                                    1hr40min.
         08:30 p.m.                                                                    1hr37min.

         08:00 p.m.

         07:30 p.m.

         7:00 p.m.
         Polls Close
                            Mar ‘01         Nov ‘01        Mar ‘02         Sep ’03       Mar ’05        Sep ’05       Mar ‘06




                                                                                      City Clerk 3
CITY MANAGER’S EXECUTIVE REPORT                                                                     APRIL 2006

City Clerk ⎯ continued
                            Updates of Property Ownership Completed within
                              Five Working Days of Receipt from County
                   16,000
                   14,000

                   12,000
                   10,000

                    8,000

                    6,000
                    4,000

                    2,000
                        0
                              J    A      S      O     N     D      J     F    M        A   M   J

                                              Updates w ithin 5 days    Total Updates


 Comments/Highlights

 Initiative Petition 1-3-06
 An application for Initiative Petition 1-3-06 pertaining to cooperation and assistance in enforcement of immigration
 laws was filed by the Protect Our City Committee. For the petition to be successful, 14,844 valid signatures of
 qualified electors of the city are required.

 Traffic Information Line for April 10 Immigration March
 The City Clerk Department operated the Traffic Information line for the immigration march on April 10. There were
 364 calls received, with 300 of those calls received between 6:00 a.m. and noon.

 City of Phoenix Student Board Worker Program Information Request
 The City of Tucson requested information regarding the City of Phoenix Student Board Worker Program. Staff
 provided information on which high schools we work with and how many students usually participate in each election.
 The City of Tucson is considering starting a similar program.

 Upgraded RIS and Enhanced Records Web Search Implemented
 On April 17, staff implemented the upgraded Records Imaging System (RIS). The implementation has been very
 successful. On April 19, the reformatted Official Records Web Search page was also kicked off with very positive
 feedback.

 Records Management Training
 Records Center and Records Management Training Classes were conducted this month, along with a Records
 Management Basics briefing at the Citywide Administrative Managers Meeting.

 Street Vendor Presentation
 On April 11, City Clerk and Neighborhood Services Department staff made a presentation on street vending to the
 Police Department Desert Horizon Precinct. This presentation was requested because Precinct staff had received
 complaints about Illegal Street Vending in the Sunnyslope area. Staff hopes to make the presentation to other
 precincts in the future.

 Law Department Upgraded to Notes 6.5.4
 City Clerk Office Systems staff migrated the Law Department to the new Notes 6.5.4 desktop client on April 17. City
 Clerk worked with the Law Department on the upgrade to occur concurrent with an internal workflow application
 project. The migration was successful and Law appreciated the extra work performed by City Clerk staff to meet their
 business needs.



                                                     City Clerk 4
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

City Clerk ⎯ continued

Comments/Highlights Cont.

NFBPA Conference
City Clerk staff, Lillian Aiken, attended the National Forum for Black Public Administrators in April. Lillian currently
serves as Treasurer on the Executive Board for the Central Arizona Chapter of the NFBPA. The Central Arizona
Chapter was selected to host the NFBPA Forum which will meet in Phoenix, Arizona in 2007 and is expected to draw
over 3,000 participants.

Clear Path Disability Sensitivity Training Program
City Clerk staff, Stan Cox, participated in the Clear Path Disability Sensitivity Training Program on April 21. Stan’s
presentation outline included:

•Introduction: Blindness - What it is, and what it is not
•A brief history of his personal experience with blindness
•Development of coping strategies and attitudes

Stan also spoke on his employment at the City of Phoenix and described the Phoenix Braille Services.




                                                      City Clerk 5
  CITY MANAGER’S EXECUTIVE REPORT                                                                            APRIL 2006

 Community and and Economic
 CommunityEconomic Development                                     ⎯ continued
                                                                          Roberto Franco, Acting Director
                                                                                                roberto.franco@phoenix.gov
 Development


       Program Goal                                                                      Key Services
       The Community & Economic                 CED accomplishes this through its        •Small Business Hotline 602-534-6000
       Development Department (CED)             Business    Development,     Small       •Business Financial Assistance
       seeks to stimulate economic              Business, Business Financing and         •Business Attraction & Development
                                                                                         Assistance
       activity by offering a diverse range     Workforce divisions.          They
                                                                                         •International, Retail & Sports development
       of value-added business programs         implement these programs to              programs
       to build, revitalize, and sustain a      attract, sustain, and develop            • Sky Harbor Center development
       quality community for Phoenix            businesses, create jobs, develop a       •Business Retention & Extension
       businesses and residents.                qualified workforce and revitalize       •Workforce Development
                                                Phoenix’s economy.                       Phone 602-262-5040


                                                    Estimated Jobs Retained
                                                     (Fiscal Year To Date)
                                  900

                                  800                                     *
                                  700

                                  600

                                  500

                                  400
                                  300

                                  200
                                  100

                                     0
                                                           04/05     05/06


         Value of Capital Development Business                                Value of Capital Development Business
             Attraction Projects (In Millions)                                  Retention & Expansion (In Millions)
$600                                                               $100

$500
                                                                    $80

$400
                                                                    $60
$300
                                                                    $40
$200

                                           **                       $20
$100

  $0                                                                 $0

                FYTD 03/04   FYTD 04/05   FYTD 05/06                             FYTD 03/04   FYTD 04/05      FYTD 05/06




                                           Community and Economic Development 1
    CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

   Community and Economic Development ⎯ continued

                             Retail Program – Return on Investment
                             (Program Inception to Date in Millions)


                    60

                    50

                    40
                                                                                        Actual City
         Millions




                    30                                                                  Maximum
                                                                                        Sales Tax
                    20

                    10                                                               Total Projects
                                                                                     to Date: 26
                     0
                                                Apr-06




                    Projected Net New Jobs Created                           Projected Average Annual Salary for New
                          (Fiscal Year to Date)                                     Jobs (Fiscal Year to Date)
20,000                                                            $ 60,000

18,000
                                                                  $ 50,000
16,000
14,000
                                                                  $ 40,000
12,000
10,000                                                            $ 30,000

 8,000
                                                                  $ 20,000
 6,000
 4,000                                          **
                                                                  $10,000
 2,000
    0                                                                  $0

                      FYTD 03/04   FYTD 04/05    FYTD 05/06                       FYTD 03/04   FYTD 04/05   FYTD 05/06




                                                 Community and Economic Development 2
      CITY MANAGER’S EXECUTIVE REPORT                                                                                                  APRIL 2006

      Community and Economic Development ⎯ continued


               Businesses Served Monthly                                                        Services Provided Monthly
300                                                                    350

250                                                                    300

                                                                       250
200
                                                                       200
150
                                                                       150
100
                                                                       100

 50                                                                     50

  0                                                                         0
       J   A    S   O    N     D   J      F       M   A   M   J                     J       A       S   O    N     D       J       F      M       A   M   J

                        FY 04/05       FY 05/06                                                             FY 04/05           FY 05/06




                                                                                                Number of Clients Served
                                                                    2,900

                                                                    2,500

                                                                    2,100

                                                                    1,700

                                                                    1,300

                                                                     900

                                                                     500

                                                                      100
                                                                                J       A       S       O   N     D    J          F       M       A   M   J

                                                                                                            FY 04/05                   FY 05/06




                                                                                        Number of Employment Placements
                                                                      600


                                                                      500


                                                                      400


                                                                      300


                                                                      200
                                                                                                                                              ***
                                                                       100
                                                                                    J   A       S       O   N     D    J           F      M       A   M   J

                                                                                                            FY 04/05                   FY 05/06




                                                  Community and Economic Development 3
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Community and Economic Development ⎯ continued




  Comments/Highlights

  ** The addition of a Data Center to Nestle reflects the increase in investment dollars and also the retention of jobs
     in Phoenix.

  ** Large Business locates to Phoenix such as Phase 2 Solutions, Apollo Group, Clear Channel Communications,
     Le Nature’s Inc. and U.S. Bank Arizona contributed to the significant 2004-2005 figure as opposed to the 2005-
     06 figures.

  *** Estimated number of employment placements for first quarter Oct-Dec 05. Implementation of new Federal
      Performance Measures resulted in data no longer being reported effective Dec. 05




                                     Community and Economic Development 4
CITY MANAGER’S EXECUTIVE REPORT                                                                              APRIL 2006

Development Services ⎯ continued
Development Services                                                                             Lionel Lyons, Director
                                                                                                        lionel.lyons@phoenix.gov



  Program Goal                                      Key Services
  The     Development       Services                Plan Reviews, Inspections
  Department       manages        the
  development approval process to
  assure    safe    buildings    and
  compatible site improvements that
  enhance the urban environment
  and promote economic vitality.




                                                                                              Phone: (602) 262-7811


                                                        Commercial Building Plans
                450
                400
                350
                300
   # of Plans




                250
                200
                150
                100
                50
                 0
                      J           A         S       O       N        D         J      F   M         A        M         J

                          Permitted on 1st Review           Permitted on 2nd Review       Permitted on Subsequent Review s




                                                    Development Services 1
  CITY MANAGER’S EXECUTIVE REPORT                                                                                           APRIL 2006

 Development Services ⎯ continued

                                                                    Plan Review Turnaround Times
                                   80

                                   70

                                   60

                                   50

                                   40

                                   30

                                   20

                                   10

                                    0
                                          J        A        S            O       N       D          J       F       M        A        M   J


                                                           Building Code                 Site           Plot            Residential


               Commercial / Residential Plans Logged In
500

400

300

200

100

  0
      J    A     S      O     N      D        J        F       M         A       M       J

          Com m ercial Plans Logged In            Res idential Plans Logged In




                                                                   Commercial / Residential Permits Issued
                                         3000

                                         2500

                                         2000

                                         1500

                                         1000

                                          500

                                              0
                                                   J       A         S       O       N          D       J       F       M     A       M   J

                                                       Com m ercial Perm its Issued                     Residential Perm its Issued




                                              Development Services 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                                     APRIL 2006

Development Services ⎯ continued


                                                             Average Counter Service Wait Times
                                           25

                                           20
                              In Minutes


                                           15

                                           10

                                           5

                                           0
                                                   J     A        S      O    N     D       J   F     M       A   M      J

                                                             Development Assistance Center          2nd Floor Counters




                                                                             Inspections
                     14,000


                     12,000


                     10,000
  # of Inspections




                      8,000

                      6,000


                      4,000

                      2,000


                         0
                                  J               A           S        O       N        D       J         F       M          A        M      J

                                                Civil/Site                         Commercial                         Residential




                                                                      Development Services 3
CITY MANAGER’S EXECUTIVE REPORT                                                         APRIL 2006

Development Services ⎯ continued

                        Percent of Inspections Performed on Scheduled Day
  100%



   96%



   92%



   88%



   84%



   80%
          J     A          S     O         N       D          J    F       M       A        M    J




                                     Permits Issued in Impact Fee Areas

              Impact Fee Area                   Residential                    Commercial

                Ahwatukee                              4                           3
                Deer Valley                            9                           0
                Desert View                            16                          3
                    Estrella                           86                          7
                    Laveen                          184                            10
               North Gateway                           94                          2
                               Total:               393                            25

                               Development Impact Fees Collected: $2,255,315


                                     Development Services 4
CITY MANAGER’S EXECUTIVE REPORT                                  APRIL 2006

Development Services ⎯ continued

 Comments/Highlights

 Building Permits Issued in February 2006:

 2304 East Southern Avenue – Lofts by Classic Communities
 16,538 square feet, valuation $1.2 million

 2810 East Mohawk Lane – Bowles Office Warehouse
 21,234 square feet, valuation $1.3 million

 7135 North 27th Avenue – Condominiums
 31,737 square feet, valuation $4 million

 17402 North 19th Avenue – Condominiums
 30,492 square feet, valuation $2.1 million

 4612 North 28th Street – Camelback High School
 60,767 square feet, valuation $8 million

 1950 West Baseline Road – Lowe’s Home Improvement
 13,940 square feet, valuation $5.9 million

 512 East Pierce Street – Bio-Science High School
 52,000 square feet, valuation $9.6 million

 5777 East Mayo Boulevard – Mayo Clinic, hospital expansion
 104,488 square feet, valuation $35 million

 1708 West Dobbins Road – Phoenix Fire Department, station #57
 14,000 square feet, valuation $4 million

 18220 North 68th Street – Paradise Ridge Condominiums
 176,000 square feet, valuation $11 million

 Riverview Drive & 16th Street – Iron Mountain
 78,400 square feet, valuation $3.5 million

 28059 North 25th Lane – Dynamite Mountain Ranch
 179,830 square feet, valuation $9.8 million

 4545 North 15th Street – Coral Canyon Apartments
 76,535 square feet, valuation $4.2 million

 1010 North 9th Street – Metro 9th Street Lofts
 18,697 square feet, valuation $1.2 million

 2945 North 35th Street – Pinchot Community Apartments
 27,600 square feet, valuation $2.5 million

 10243 North 19th Avenue – Arizona Fleet Services
 24,196 square feet, valuation $2.2 million



                                        Development Services 5
CITY MANAGER’S EXECUTIVE REPORT                                                                                    APRIL 2006

Downtown Development Office ⎯ Office
Downtown Developmentcontinued                                                                   Patrick Grady, Director
                                                                                                          downtown@phoenix.gov




  Program Goal                                   Phoenix is taking a strategic              Key Services
  The      Downtown       Development            approach to downtown – to                  •Downtown Redevelopment
  Office (DDO) is dedicated to the               leverage the opportunities for the         •Residential Development
  development and enhancement of                 city and the region, and inspire
                                                 activity around the clock that makes       •Transit-Oriented Development
  the economic, academic and
  cultural vitality of the urban core            Downtown an exciting place to live,        •Business Assistance
  that is uniquely Phoenix.                      work and visit.                            •Downtown Academic Expansion
                                                                                            •Bioscience Development
                                                                                            •Mixed-Use Development
  Phone: 602-534-7143                            TTY: 602-534-3476                          Online: phoenix.gov/downtown



               Value of Redevelopment Projects (In                                 Number of Redevelopment Projects
                            Millions)
   $1,600                                                               80

                                                                         70
   $1,200                                                               60

                                                                         50
     $800                                                               40
                                                                        30
     $400
                                                                        20
                                                                         10
        $0
                                                                         0
                 .

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                        FY 04-05      FY 05-06
                                                                                             FY 04-05   FY 05-06



                Number of Residential Units Created                                Number of Jobs Created Downtown
                           Downtown
       1,000                                                            1,000

        800                                                              800

        600                                                              600

        400                                                              400

        200                                                              200


          0                                                                   0
                                                                                             FY 04-05   FY 05-06
                           FY 04-05   FY 05-06




                                                      Downtown Development Office 1
CITY MANAGER’S EXECUTIVE REPORT                                              APRIL 2006

Downtown Development Office ⎯ continued

 Comments/Highlights

 No Comments/Highlights were submitted for the month of April 2006.




                                             Downtown Development Office 2
    CITY MANAGER’S EXECUTIVE REPORT                                                                                               APRIL 2006

   Engineering and Architectural Services- continued
   Engineering and Architectural                                                                                       Wylie Bearup, Director
                                                                                                                            wylie.bearup@phoenix.gov
    Services

         Program Goal                                                                                                Key Services
         The Engineering and Architectural                       construction projects; administers and              CIP       Management,    Utility
         Services Department provides for                        coordinates the City’s Storm Water                  Permitting, Bid Specifications,
         the economical, safe, and aesthetic                     Management Program in compliance                    Project    Management,   Labor
         design and construction of facilities                   with the National Pollutant Discharge               Compliance, Central Records,
         on City property; coordinates the                       Elimination System (NPDES) Permit;                  GIS       Mapping,    M/W/DBE
         consultant selection and bid                            and serves as the central depository                Programs, Contract Adminis-
         specifications and bidding process,                     for all official records relating to capital        tration, Storm Water Regulatory
         including setting minority- and                         improvement projects.                               Compliance.
         woman-owned             subcontracting
         goals for all capital improvement                                                                           Phone: 602-495-7274


                                                            Design and Construction Management
                                                                     Number of Projects                                                      Construction
                                                                                                                                               Value
                        0                                   10            20                   30                      40               50

        CED/ DDO            0                                                                                                                $227,800,000
                                        3
Convent ion Cent er                             5                                                                                            $180,438,000
                                                5
Cult ural & Hist oric                       4                                                                                                $24,378,000
                                        3
                Fire                                6                                                                                        $5,678,000
                                            4
                                        3
           Housing                      3                                                                                                    $2,379,000

            Library                 2                                                                                                        $5,100,000
                                1
             Ot her*                            5                                                                                            $6,800,000
                                        3
              Parks                                                                                             36
                                                        8                                                                                    $8,437,000
                                    2
             Police                                                                                                                          $33,500,000
                                    2
               PPPI                                 6
                                                                                                                                             $14,454,000
                                                    6
     Public Transit     0                                                                                                                    $39,000,000
                                1
                                                                         18
     Public Works                                                                                                                            $14,498,000
                                            4



                                                                               Design    Const ruct ion



                    *Includes: Environmental Programs, Finance, Human Services, ITD, Personnel, Neighborhood
                               Services, and Streets.



                                                                 Engineering and Architectural Services 1
      CITY MANAGER’S EXECUTIVE REPORT                                                                                        APRIL 2006

       Engineering and Architectural Services Department ⎯ continued

                                                                                            YTD Number of Bids or GMP'S
                                                                                             Awarded by Delivery Method
 Total Number of Design and Construction
           Projects per Month                                                                 41
                                                                             DBB
                                                                                            16
100                                                                                     4
                                                                             DB
 80                                                                                    3                                                     04/05
                                                                                             28                                              05/06
 60                                                                  CM@Risk
                                                                                            15
 40                                                                                                                              285
                                                                             JOC
 20                                                                                                                        239
                                                                                   0        30   60   90 120 150 180 210 240 270 300 330
  0
              03-04         04-05            05-06
                                                                                       DB: Design Build
                                                                                       DBB: Design Bid Build
                 Design         Construction                                           CM@Risk: Construction Manager at
                                                                                       Risk
                                                                                       JOC: Job Order Contracts




                                                  M/W/S/DBE Subcontracting

                                                     % to                      % to                                % to                    % to
                   YTD Total           $ to MBE                $ to WBE                               $ to SBE                $ to DBE
                                                     MBE                       WBE                                 SBE                     DBE
                    ($) 05/06            05/06                   05/06                                  05/06                   05/06
                                                     05/06                     05/06                               05/06                   05/06

      JOC       $129,371,988.78    $    686,332.20   0.53%   $ 427,617.60      0. 33%             $1,236,181.56    0.96%         0.00      0.00%

   CM at
                $ 157,028,233.95   $ 8,976,175.00    5.72%   $1,685,952.00     1.07%              $3,447,575.00    2.20%    $192,000.00    0.12%
   Risk

      DB        $ 24,100,110.00 $ 1,422,753.00       5.90%   $ 281,257.00      1.17%              $ 284,195.00     1.18%         0.00      0.00%

      DBB       $ 38,152,375.82 $       358,561.58   0.94%   $ 231,825.70      0.61%              $3,060,919.87    8.02%    $426,466.00    1.12%

      Total     $348,652,708.55    $ 11,443,821.78   3.28%   $2,626,652.30     0.75%              $8,028,871.43    2.30%    $618,466.00    0. 18%



        MBE – Minority Business Enterprise                                     WBE – Woman-Owned Business Enterprise
        SBE – Small Business Enterprise                                        DBE – Disadvantaged Business Enterprise




                                                  Engineering and Architectural Services 2
 CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

Engineering and Architectural Services- continued

              Year-To-Date Number of                                       Year-To-Date Number of
            Consultant Contracts Awarded                                  Consultant On Call Services


05/06                                   185                   05/06                                154


04/05                                 175                     04/05                                       187


03/04                                        210              03/04                                160


        0     50    100    150        200        250                  0      50        100   150         200    250

                                        Year-To-Date Fees to M/W/DBE
                                        Consultant Contracts Awarded


                                 3%                    .05%



                                                                                                   MBE
                                                                                                   WBE
                                                                                                   DBE


                                                                            10%




                                  YTD Dollar Value of Consultant M/W/DBE
                                                    Contracts Awarded
                                                 FY 04/05                         FY05/06
                                             $            %                       $           %
                     YTD Total        70,497,287                          79,748,351
                     MBE               6,322,066          9                8,151,574          10
                     WBE               2,262,125          3                2,295,787           3
                     DBE                     0            0                    40,205         0.05

                                            Engineering and Architectural Services 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                 APRIL 2006

Engineering and Architectural Services- continued


                                                                                   Utility Plan Reviews Completed Each Month
                                                               1000
                                                                900
                              Utility Plan Reviews Completed




                                                                800                                           743               726
                                                                                                                                      699
                                                                700        661        648                            662 609
                                                                    588           599         606                           602             614
                                                                600    578    596          543
                                                                               534       530     544 545
                                                                500
                                                                                                                      414
                                                                400
                                                                300

                                                                200
                                                                100
                                                                      Jul    Aug    Sep   Oct       Nov Dec     Jan     Feb     Mar   Apr       May   Jun

                                                                                                        04/05       05/06




                                                                            Environmental Projects FY05/06
                             140
                             120
        Number of Projects




                             100
                              80
                              60
                              40
                              20
                                    0
                                                                J      A      S       O         N      D        J           F    M          A     M         J

                              Environmental Assessments                                              Asbestos and Lead-based Paint Projects                     Demos




                                                                                       Engineering and Architectural Services 4
                CITY MANAGER’S EXECUTIVE REPORT                                                                                              APRIL 2006

          Engineering and Architectural Services- continued

                      Total Environmental Projects                                            Federal Wage Compliance
                     180                                                                  Number of Labor Compliance Projects
                     160
Number of Projects




                     140                                                                 EAS                 18
                                                                                                    9
                     120
                                                                                                    7
                                                                                                                                                       04/05
                     100                                                             Aviation
                                                                                                                         46                            05/06
                      80                                                                                12
                                                                                      Streets
                      60                                                                                     17
                      40                                                              Transit 0
                      20                                                                            6
                       0                                                 Transit (Light Rail)                     34
                             J     A   S O N D     J   F M A M J                                                                       94
                                       04/05     05/06                                          0       20        40      60   80      100     120




                                   Central Records Number of Customers at Public Service Counter
          4,000
          3,500
          3,000
          2,500
          2,000
          1,500
          1,000
            500
              0
                            J J        A A      S S    O O        N N         D D         J J        F F               M M     A A           M M      J J
                           04 05       04 05   04 05   04 05     04 05       04 05       05 06      05 06              05 06   05 06         05 06   05 06
                                                                      External       Internal




                                                               Engineering and Architectural Services 5
CITY MANAGER’S EXECUTIVE REPORT                                                                     APRIL 2006

Engineering and Architectural Services- continued




                            Lots Received Compared to Lots Entered
                                 Fiscal Year 2005-06 by Month


           10,000

             8,000

             6,000

             4,000

             2,000

                  0
                        J      A     S     O      N     D      J     F     M      A     M      J

                                      Lots Received                      Lots Entered




Comments/Highlights

A Grand Opening Celebration was held from 9:00 a.m. until 1:00 p.m. on Saturday, April 22, 2006, for the new 2,900
square foot Central Park Community Center located at 140 E. Tonto Street.

An open house was held Saturday, April 22, 2006, for Camp Colley located in northern Arizona. The project includes
a 3,200 square foot dining hall, 1,044 square foot restroom-bath facility, and several 400 square foot bunkhouses. The
Camp is run by the Parks Department and has programs designed to give “urban children” a chance to experience
the wonders of northern Arizona.

On Monday, April 24, 2006, EAS hosted the 3rd EAS, AEC (Architect, Engineer and Contractor) Forum at the
Maryvale Community Center located at 4420 N. 51st Avenue. Over 100 people attended the 3.5 hours event. Topics
discussed were the 5 years CIP program; 2006 Bond Program; Introduction of Staff from the Aviation, Streets, and
Water Department; and Expectation of Project Teams. Participants were also able to network with several Job Order
Contractors who had tables at the event. EAS staff received positive feedback from the attendees and will continue to
hold similar outreach events in the future.




                                         Engineering and Architectural Services 6
    CITY MANAGER’S EXECUTIVE REPORT                                                                                            APRIL 2006

Environmental Programs ⎯ continued
Office of Environmental Programs                                                                              Karen O’Regan, Manager
                                                                                                                     karen.o’regan@phoenix.gov



                        Program Goal                                   Key Services                               Key Services Cont.
                        Environmental Programs provides                Pollution Prevention Program               Brownfields Land Recycling
                        coordination and monitoring for                Regulatory Assistance                       Program
                        City environmental programs and                Policy & Rule Development                  Environmental Quality
                        activities.   The Office also
                        develops     and      implements               Air Quality & Dust Control                  Commission
                        environmental    policies   and                Projects to Clean Up Soil &                Rio Salado & Special
                        programs primarily designed to                  Groundwater Pollution                      Environmental Projects
                        enhance City compliance with                   Protection of Waterways
                        environmental      laws     and                 (Clean Water Act, Sec. 404)               Phone 602-256-5669
                        regulations.



                                                                                                 Number of Days Air Pollution
                                                                                                 Was Above Federal Standards
                                                                                 40               In the Phoenix Metro Area
                                                                                                        (Calendar Year)
                                 Customer Satisfaction
                                                                                 30
                                 Technical & Regulatory
                                      Assistance
                                       2004/2005                                 20

                                                                                 10

                                                                                  0
                                                                                      1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

                                                                                              Particulates     Carbon Monoxide      Ozone


                                      Brownfield Projects
                            Projects to encourage and assist the private
                                                                                                             Metro North Corporate Park
                            sector in the cleanup and redevelopment of                                        National Award for Excellence in
                                       contaminated property.                                                  Brownfields Redevelopment
                       20



                       15
Projects in progress




                       10



                        5




                        0
                            00/01    01 /02   02/03    03/04   04/05    05/06
                                    New Projects      Total Projects



                                                                           Environmental Programs 1
     CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006

    Environmental Programs ⎯ continued


                                                     Pollution Prevention (P2) Initiatives

                             100
                              90
                              80
                              70
                              60
                              50
                              40
                              30
                              20
                              10
                               0
                                     FY 00/01        FY 01/02    FY 02/03      FY 03/04      FY 04/05         FY 05/06

                    The City’s P2 goal is to reduce the amount of hazardous materials used or hazardous waste generated
                    in City operations. Product testing is conducted to identify potential substitutes for hazardous
                    materials. As of FY 2001/02, this number also includes process changes, recycling, and other projects
                    that reduce hazardous material use, hazardous waste generation, or disposal.




                        Pollution Prevention (P2)
                         Facility Assessments**                                             Environmental Training
FY 05/06                                                                                   Total Employees Trained
                                                                            2400
FY 04/05
FY 03/04                                                                    2100
FY 02/03                                                                    1800
FY 01/02                                                                    1500
FY 00/01
                                                                            1200
FY 99/00
                                                                             900
FY 98/99
FY 97/98                                                                     600
                                                                             300
               10

                       20

                             30

                                   40

                                         50

                                                60

                                                       70

                                                            80

                                                                 90
           0




                                                                      100




                                                                               0
                                                                                   00/01   01/02    02/03      03/04     04/05   05/06
      ** For FY 2000/01 and beyond, this number also includes
      technical assistance visits to improve compliance and                            Waterway Protection      Dust Control
      identify ways to reduce the use of hazardous materials.                          Pollution Prevention




                                                        Environmental Programs 2
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Environmental Programs ⎯ continued

 Comments/Highlights

 Air Quality Program
 Heat Island Conference - OEP staff attended the Arizona State University/U.S. Environmental Protection Agency
 conference on pavements to reduce Heat Island effects. Research is underway to determine the impact of different
 pavements. The current data shows that the color of pavements may be the most significant feature to reduce heat,
 but other studies highlight the benefit of lower density asphalt benefits over concrete.

 Dust Control – OEP staff assisted the Maricopa Association of Governments with the selection of two consultants,
 who will do extensive emission inventory work for the revised PM-10 dust plan. The research will be used to
 determine the emissions which cause violations of the PM standard and to estimate the impact of a full range of
 potential new control measures.

 OEP staff began their first round of annual vacant lot inspections to ensure City-owned vacant properties are
 stabilized for dust control. Approximately 74 sites will be inspected this year.

 OEP staff presented a monthly air quality update to the Land Use, Environment, and Natural Resources
 Subcommittee.

 Brownfields Land Recycling Program
 The Brownfields Land Recycling Program’s 7th annual conference was held in April at the Phoenix Convention
 Center. Brownfields are industrial and commercial properties that are abandoned, vacant, or underused due to the
 presence, (or potential presence), of environmental contamination from hazardous substances or pollutants. A total
 of 195 attendees from all over the State attended the one-day conference, which included more than 25 exhibitors
 and a Real Estate Forum. Of the attendees, 79% were from the private sector and the remaining 21% represented
 federal, state, and local governments. Overall, the conference was rated as excellent by participants.

 Pollution Prevention (P2) Program
 Livability Summit – P2 staff attended the Valley Forward Livability Summit held at the Phoenix Convention Center.
 The Summit discussed the Valley’s growth and focused on encouraging more population density to reduce the
 potential environmental effects caused primarily by growth, increased population, and development.

 Representatives from the Neighborhood Services Department (NSD), Public Works Department (PWD), and the
 Office of Environmental Programs (OEP) established, reviewed, and updated the Standard Operation Procedure that
 Graffiti Buster Program crews must follow when conducting end-of-the-day paint cleanup duties at the various PWD
 Service Center wash racks.

 On the Issues
 OEP staff from the Air and Brownfields programs were guests on the “On the Issues” program with Councilman
 Claude Mattox (District 5) this month.

 Training
 During 3rd quarter 2005/06, OEP staff provided training to 683 employees in Pollution Prevention, Dust Control, and/or
 Clean Water Act Section 404.




                                              Environmental Programs 3
CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006

Equal Opportunity ⎯ continued
Equal Opportunity                                                         Carole Coles Henry, Director
                                                                                 carole.coles.henry@phoenix.gov



  Program Goal                         Key Services
  The Equal Opportunity Department     Certification of minority, women,        Women’s Commission; investi-
  promotes and enforces equal          disadvantaged, and small business        gation of discrimination complaints;
  opportunities   for    both   City   enterprises     (M/W/D/SBEs)       and   fair housing and fair employment
  employees and the general public     contract compliance for the M/W/SBE      education        and        outreach;
  through a wide range of education,   and DBE Programs; affirmative action     implementation of the City’s
  community     involvement,    and    compliance for City suppliers and        business       and       employment
  enforcement programs. These          contractors; staff support to the        affirmative    action    and     ADA
  programs are carried out by a        Phoenix         Human        Relations   compliance programs; training on
  combination of staff and volunteer   Commission, Mayor’s Commission on        disability issues, affirmative action,
  panels appointed by the Mayor and    Disability Issues, and Phoenix           sexual harassment prevention, and
  City Council.                                                                 equal opportunity.

                                                                                Phone: (602) 262-7716



                                       Certified Availability
                                       2005/06 Year to Date
350

300
                                                          100
250
                     148
200
                                                                                                  51
150                                                       118

                      71
100                                                                                               71
                                                          20
                     24                                                                           7
 50
                                                          74
                     57                                                                           59

  0
               Co nstructio n                   Go o ds & Services                  P ro fessio nal Services
                              DB E            SB E              WB E              M BE


                     *M/W/D/S/BE – Minority/Women/Disadvantaged/Small Business Enterprise
                                      ** SBE – Small Business Enterprise
                                                Equal Opportunity 1
 CITY MANAGER’S EXECUTIVE REPORT                                                                                                             APRIL 2006

Equal Opportunity ⎯ continued
                          Comparative M/W/S/DBE Certification Applications Received

                                                                    Current Month        Current YTD

                   200
                   180
                   160
                   140
                   120
                   100
                    80
                     60
                     40
                     20
                      0
                             # - New              # - New               # - New # - Recertified #-Recertified # - Recertified
                           Construction           Goods &             Professional Construction   Goods &      Professional
                                                  General              Services                   General        Services
                                                 Services                                         Services

                                                M/WBE Certification File Disposition (Monthly)

                                     400
                                     350
                                     300
                                     250
                                     200
                                     150
                                     100
                                         50
                                         0
                                                      M/WBE CURRENT (#)                            YTD (#)

                                              Certified     Recertified   Pending    Inactive      Denials     Decertified




       DBE (only) Certification File Disposition (Monthly)                                      SBE (only) Certification File Disposition (Monthly)

30                                                                                  30
25                                                                                  25
20                                                                                  20
15                                                                                  15
10                                                                                  10
 5                                                                                   5
 0                                                                                   0
            DBE CURRENT (#)                               YTD (#)                                      SBE CURRENT (#)                            YTD (#)


     Certified   Recertified   Pending    Inactive        Denials    Decertified                Certified    Recertified     Pending   Inactive   Denials   Decertified



                                                                          Equal Opportunity 2
 CITY MANAGER’S EXECUTIVE REPORT                                                                                                APRIL 2006

Equal Opportunity ⎯ continued                                                                              All SBE** Certifications
                                                                                                         Percent of Goal Reached
                         M/W/S/DBE* Certifications
                                                                                                    (Fiscal Year Goal: 500 Certifications)
                              Percent of Goal
                                                                                                                             90.2%
                    (Fiscal Year Goal: 800 Certifications)
       60.7%




                       Discrimination Complaints Received
                                 (Current Month)                                                   Discrimination Complaints Received
                                                                                                              (Year-to-Date)
                       Housing 12                                                                                                    Housing 134
                                                                                   ADA Title II 1




                                                                             Private Sector
                                                                                   11

      ADA Title II 0                                         City                Other 21
                                                          Complaints 1                                                   City
                Private                     Other 3                                                                  Complaints 43
               Sector 1



                                 • Total discrimination complaints received this month = 17
                                 • Total discrimination complaints received year-to-date = 210
                                 • Total discrimination complaints pending = 82


                     Discrimination Complaints Resolved
                               (Current Month)
                                                                                                Discrimination Complaints Resolved
                                                                                                          (Year-to-Date)
                         Private Sector 1                   ADA Title II 0           Other 16
           Other 3                                                                                  Private Sector                       ADA Title II 0
                                                                                                          13
                                                                                      City
                                                                                   Complaints 37




City Complaints 1



                                                      Housing 13
                                                                                                                                     Housing 128




                                 • Total discrimination complaints resolved this month = 18
                                 • Total discrimination complaints resolved year-to-date = 194

                                                                    Equal Opportunity 3
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Equal Opportunity ⎯ continued




                                          Overall Customer Satisfaction With
                                             Equal Opportunity Services
                                                     (Annual Survey)

                                                          86%



 Comments/Highlights

 M/W/S/DBE Program – On April 11, department staff facilitated the M/W/S/DBE Certification and Business
 Opportunity Workshop at the Burton Barr Central Library, 1221 N. Central Avenue. Eleven business owners attended
 to learn how to become certified with the City. The workshop received an overall rating of 9.7 on a scale of 1 to 10.

 On April 17, staff attended a community outreach event hosted by the Aviation Department at the University Club.
 Approximately 30 people attended, representing various construction and procurement industries. An overview of
 upcoming economic opportunities for contractors, designers, prime consultants, and sub-consultants were
 announced. Staff gave a presentation on M/W/S/DBE certification.

 Fair Housing – On April 6, staff facilitated a Fair Housing presentation from 2:00 – 4:00 p.m. at the Phoenix City Hall.
 Nine members of the public attended. On April 19, staff conducted a fair housing workshop at Phoenix City Hall
 targeting housing providers. Ten people attended, including several respondents in EOD fair housing investigations
 who agreed to attend fair housing training under the terms of a conciliation agreement.

 Faces of Diversity Brown Bag Series - On April 21, staff facilitated the monthly Faces of Diversity brown bag
 presentation held in the Upper Council Chambers. Wendy Weston of the Heard Museum presented on
 “Remembering Our Indian School Days: The Boarding School Experience.” Mr. Peterson Zah, the former president
 of the Navajo Nation, also spoke regarding his experience at the school. Approximately 80 people attended the
 presentation.




                                                     Equal Opportunity 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                     APRIL 2006

Family Advocacy Center ⎯ continued
Family Advocacy Center                                                                            Ginger Spencer, Director
                                                                                                       ginger.spencer@phoenix.gov



   Program Goal                                   Key Services
   The Family Advocacy Center                     • Crisis intervention and counseling            • Rent and utility assistance
   provides comprehensive services                • Shelter access and emergency                    (Phoenix residents)
   to domestic violence and sexual                  housing                                       • Survivor support groups
   assault/abuse victims and their                • After hours advocate response and             • Advocate support during court
   families, in a safe, comforting and              victim assistance                               proceedings and hearings
   supportive environment.
                                                  • Investigative and prosecutorial               • Legal advocacy referrals
                                                    support                                       • Information and referral services
                                                  • Orders of Protection
                                                  • Forensic examinations and related
                                                    medical treatment
                                                  • Emergency food boxes                          Phone: (602) 534-2120


                                                  Number of Victims

    200                                                                100
                                                                        80
    150
                                                                        60
    100
                                                                        40
     50
                                                                        20

      0                                                                  0
              J   A   S O    N D        J   F   M A    M       J             J   A   S    O   N    D    J   F   M   A   M     J

                      Domestic Violence Clients                                          Sexual Assault Clients

                      New Domestic Violence Clients                                      New Sexual Assault Clients




                                                  Type of Service Provided

      90
      80
      70
      60
                                                                                                            Orders of Protection
      50
                                                                                                            Shelter Placement
      40
                                                                                                            Financial Assistance
      30
                                                                                                            Safety Planning
      20
                                                                                                            Transporation Assistance
      10
          0
                  J    A     S      O       N     D        J       F    M        A   M        J



                                                Family Advocacy Center 1
CITY MANAGER’S EXECUTIVE REPORT                                                                   APRIL 2006

Family Advocacy Center ⎯ continued


                            123 Individuals Counseled
                                    April 2006
                      27
                                                           48           Crisis Intervention

                                                                        Short Term Counseling

                                                                        Long Term Counseling Referrals

                           48




                 82 Sexual Assault Exams in Maricopa County
                                  April 2006


                                                            39%
                                                                        Phoenix Family Advocacy Center

                                                                        Other
           61%




Comments/Highlights

• The Family Advocacy Center served 103 domestic violence victims and 53 sexual assault victims during the month
  of April. Of the clients served, 55 were new domestic violence victims and 39 were new sexual assault victims.
  The 156 clients served received 284 advocacy services such as shelter placement, orders of protection, financial
  assistance, counseling, etc.

• The FAC had 249 victim contacts in April. Of the contacts made, 61 percent of the contacts were made in person
  and 39 percent were made by phone. The Police Victim Services Unit had 256 victim contacts in April. Of the
  contacts made, 81 percent of the total contacts were made by phone and 19 percent were made in person.

• The Forensic Nurse Examiners Program conducted 82 examinations throughout Maricopa County in April. Of
  those exams, 32 or 39 percent were conducted at the FAC.

• Through the Center’s community partnership with PREHAB of Arizona, 48 short-term counseling sessions were
  provided in April.

• In April, 15 families received long-term case management services through the Center’s community partnership
  with Jewish Family and Children’s Service (JFCS).

• The Promoting Access to Children Health Services (PATCHS) program provided comprehensive assessments to
  57 children from 22 families who have been exposed to domestic violence during the month of April.


                                         Family Advocacy Center 2
CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

Family Advocacy Center ⎯ continued

Comments/Highlights Cont.

• Ginger Spencer and Libby Bissa made a presentation to the Public Safety and Technology Subcommittee on April 4,
  2006. Members of the subcommittee approved establishment of a domestic violence fatality review team in
  Phoenix. An article about the establishment of the Phoenix Domestic Violence Fatality Review Team was also
  featured in the Arizona Republic on April 21, 2006 in the Valley and State section.

• An article about the Family Advocacy Center (FAC) appeared in the weekly publication of monolingual newspaper
  “Gente Latina” the week of April 7-14. The article highlighted the services available at the FAC for victims of
  domestic violence and sexual abuse.

• The 4th Annual Walk to End Domestic Violence 5K Run and Fitness Walk was held on April 22, 2006 at Wesley
  Bolin Plaza. The event raised approximately $300,000 for valley shelters and had more than 4,000 participants.
  “Team Phoenix” was represented by 75 city employees and citizens. The City of Phoenix also sponsored the event.

• Gloria Full and FAC staff were interviewed by Univision Channel 33 on April 24, 2006 regarding teen dating violence
  in the Spanish-speaking community.

• The Family Advocacy Center (FAC) participated in the 3rd Annual Statewide Denim Day Event on April 26, 2006.
  More than 2,300 city staff participated in the first ever citywide event to raise awareness about sexual assault and
  abuse. An additional 150 people received information about the FAC at an informational booth in the City Hall
  Atrium during the lunch hour on April 26th.

• The Phoenix Assistance League made a donation of 215 sexual assault survivor bags to the Center during the
  month of April. In all, more than 2,300 bags containing clothing, shoes and toiletries have been donated to the
  Center since 1999.

FAC PRESENTATIONS / TOURS:

• Family Advocacy Center (FAC) staff provided multiple presentations to City staff and members of the community
  during the month of April at the following:

      FAC staff made a presentation to 25 resident doctors at St. Joseph’s Hospital on April 4, 2006.

      FAC staff made a presentation to 55 seniors at the McDowell Senior Services Center on April 5, 2006.

      FAC staff participated in the Sunnyslope Family Services Center Community Information Fair on April 7, 2006
      where approximately 25 individuals received information about the FAC.

      FAC staff provided a tour to five (5) members of the Golden Gate Community Center on April 11, 2006.

      FAC staff made a presentation to 16 parents of students at Creighton Elementary school on April 13, 2006.

      FAC staff provided a tour to three (3) students from Arizona State University and Northern Arizona University on
      April 17, 2006.

      FAC staff made a presentation to 65 students in a Marriage and Families class at ASU on April 25, 2006.




                                          Family Advocacy Center 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                              APRIL 2006

Finance ⎯                                                          Bob Wingenroth, Interim Finance Director
Finance continued                                                                                           Bob.Wingenroth@phoenix.gov




      Program Goal                                     Key Services
      To provide quality financial services            Debt and cash management,
      for our customers both internal and              inventory and risk management,
      external,    through      responsive             purchasing, financial accounting and
      actions, dedicated efforts, and a                reporting, processing/collection of
      commitment        to      innovation,            receivables and sales tax collection
      excellence, and equal opportunity.               and payables, real estate services,
                                                       and tax code enforcement, and water
                                                       and wastewater analysis and
                                                       resource planning.                                   Phone: (602) 262-7166


                                                                                           Dollars Invested by Portfolio
                                                                                                  (in Thousands)
                                                                                  $269,461
                                                                                                                                        $1,635,034




                                                              $1,423,988


                                                                   Treasurer's Group            Other Non-yield Restricted    Yield Restricted




              Average Yields by Portfolio                                                        Average Life by Portfolio
 6%                                                                                   10

                                                                                       8
 4%
                                                                                       6
                                                                           Y e a rs




 2%                                                                                    4

                                                                                       2
 0%
      Treasurer's   Other Non-     Yield        3-Month                                0
        Group          yield     Restricted   Treasury Bill                                 Treasurer's Group   Other Non-yield   Yield Restricted
                    Restricted                   Yield                                                            Restricted




                                                        Finance - 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                APRIL 2006

Finance ⎯ continued
                                                                                                                                                Bond Ratings
                                                                                      Type of Bond                                                               Standard & Poor’s   Moody’s
                                                                             General Obligation                                                                        AA+            Aa1
                                                                                Water Revenue                                                                           AA            Aa3
                                                                               Airport Revenue                                                                         AA -            A1
                                                                    Sr. Lien Street Revenue                                                                             AA            Aa3
                                                                             Sr. Lien Excise Tax                                                                       AAA            Aa2




              Risk M anagement Claims Received
                        (Year-to-Date)


2005-06




2004-05
          0

                200

                        400

                                    600

                                                800

                                                          1,000

                                                                    1,200

                                                                              1,400

                                                                                         1,600

                                                                                                     1,800

                                                                                                                     2,000

                                                                                                                                     2,200

                                                                                                                                                2,400

                                                                                                                                                         2,600




               Risk M anagement Claims Closed
                         (Year-to-Date)


2005-06




2004-05
          0

               200

                      400

                              600

                                          800

                                                  1,000

                                                            1,200

                                                                     1,400
                                                                              1,600

                                                                                       1,800

                                                                                                 2,000

                                                                                                             2,200

                                                                                                                             2,400

                                                                                                                                        2,600

                                                                                                                                                 2,800

                                                                                                                                                         3,000




                                                                                                                                                Finance - 2
CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006

Finance ⎯ continued



                                                    Dollar Value of Accounts Payable
                                                           Warrants Processed
                                             $500
                                             $450
                                             $400
                                             $350
                               In Millions   $300
                                             $250
                                             $200
                                             $150
                                             $100
                                              $50
                                               $0
                                                    J     A   S   O    N   D   J   F   M   A   M   J




               Privilege License Tax Dollars
                     Assessed Via Audit
                       (Year-To-Date)
  $6,350,000
  $5,450,000

  $4,550,000
  $3,650,000

  $2,750,000
  $1,850,000

   $950,000
    $50,000
                    2004-05                             2005-06




                                                         Finance - 3
CITY MANAGER’S EXECUTIVE REPORT                                                                              APRIL 2006

Finance ⎯ continued
                                             Total Receivables by Month
                    $100

                     $80
     In M illions




                     $60

                     $40

                     $20

                      $0
                           J             A      S    O     N    D      J      F   M    A    M    J

                                                          2004/05    2005/06




                                                    City Sales Tax & Franchise Fees Collected
                                                                  (Year-to-Date)
                                         $600,000,000
                                         $560,000,000
                                         $520,000,000
                                         $480,000,000
                                         $440,000,000
                                         $400,000,000
                           In Millions




                                         $360,000,000
                                         $320,000,000
                                         $280,000,000
                                         $240,000,000
                                         $200,000,000
                                         $160,000,000
                                         $120,000,000
                                          $80,000,000
                                          $40,000,000
                                                     $0
                                                                    2004/05                2005/06

                                                     PLT, Use Tax & License           Sports Arena
                                                     Police/Fire                      Franchise & Utility
                                                     Civic Plaza                      Capital Construction
                                                     Parks & Desert Preserve          Transit




                                                                      Finance - 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                     APRIL 2006

Finance ⎯ continued


                                  Privilege License Applications Processed

          2000




                0
                     Jl
                     u     Au g      Se p     Oc t   No v     De c     Jn
                                                                       a      Fe b     Ma r   Ap r   Ma y     u
                                                                                                              Jn



          FY0 / 5
             40     854    994       1 03 8     4
                                              10 5     1
                                                     10 2     1 04 4   1629   949      1232     6
                                                                                              10 4   1 2 09   929


          FY0 / 6
             50     1222   1243      933      1299   1244     1141     1283   1 02 9   1112     8
                                                                                              10 5




 Comments/Highlights

 No Comments/Highlights were submitted for the month of April 2006.




                                                            Finance - 5
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

                                                                                      Alan Brunacini, Fire Chief
Fire⎯ continued
Fire
                                                                                         alan.v.brunacini@phoenix.gov




   Program Goal                                Key Services
   The Fire Department provides the            Fire    Control   and    Prevention,
   highest level of life and property          Emergency Medical Services and
   safety through the extension of             Transportation, Public Education,
   Fire Prevention, Fire Control,              Special         Operations/Technical
   Emergency Medical, and Public               Rescues                                 Phone 602-262-6297
   Education Services




                    Percentage of Time
                First Unit Arrives on Scene
                    in 4 Minutes or Less
                    (For Current Month)

  40%                                                                     Percentage of Time Advanced Life Support
                                                                            Arrives on Scene in 8 Minutes or Less
                                                                                     (For Current Month)
  20%
                                                                    90%


   0%
         2002      2003      2004       2005        2006
                                                                    70%




                                                                    50%
                                                                             2002     2003    2004    2005    2006




                                                       Fire 1
CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006

Fire ⎯ continued

                                            Response Time

                Percentage of Time                                                Percentage of Time
          First Ladder Arrives on Scene                                      Command Officer Arrives on Scene
                in 5 Minutes or Less                                              in 5 Minutes or Less
                 (For Current Month)                                               (For Current Month)
100%                                                               100%

80%                                                                80%

60%                                                                60%

40%                                                                40%

20%                                                                20%

 0%                                                                 0%
       2002     2003     2004      2005      2006                            2002      2003     2004     2005      2006




                                                                          Percentage of Airplane Emergency Incidents
                                                                          At Sky Harbor Airport Where FAA Mandated
                                                                               Response Time (3 Minutes) is Met
                                                                                      (For Current Month)
                                                           100%

                                                             80%

                                                             60%

                                                             40%

                                                             20%

                                                             0%
                                                                     2002           2003      2004     2005      2006



                    Percentage of Time Ambulance
                Arrives on Scene in 10 Minutes or Less
                           (For Current Month)
         100%
          90%
          80%
          70%
          60%
          50%
          40%
                 2002     2003     2004    2005     2006




                                                    Fire 2
CITY MANAGER’S EXECUTIVE REPORT                                                               APRIL 2006

Fire ⎯ continued

                                                      Fire Injuries per 100K Population
                                                                 (Calender YTD)
                                        2




                                        1



                                        0
                                                2002       2003       2004        2005        2006


                                                 Fire Fatalities per 100K Population
                                                            (Calender YTD)
                                      0.30


                                      0.20


                                      0.10


                                      0.00
                                                 2002       2003       2004        2005       2006

                                                            Number of Calls by Types
                                                               (For Current Month)
                           14,000
                           12,000
                           10,000
                            8,000
                            6,000
                            4,000
                            2,000
                                  0
                                        2002             2003        2004           2005           2006
                                       Emergency Medical Services

                                       Fire

                                       Other (mountain/swift water/trench/tree rescues, other service calls)




                                             Fire 3
CITY MANAGER’S EXECUTIVE REPORT                                                                   APRIL 2006

Fire ⎯ continued


                                                                      Percentage of Public Education Event
                                                                               Requests Fulfilled
                                                                                 (Year to Date)
                                                            100%

                                                            80%

                                                            60%

                                                            40%

                                                            20%

                                                             0%
                                                                   2002        2003    2004     2005       2006


                     Fire Prevention Plan
                       Review Statistic
                      (For Current Month)
    100%

     80%

     60%

     40%

     20%

      0%
             2002     2003     2004     2005     2006                     Hazardous Materials Inspection
                                                                                 Program Statistic
                                                                                (For Current Month)
                                                            100%

                                                            80%

                                                            60%

                                                            40%

                                                            20%

                                                             0%
                                                                   2002        2003    2004     2005       2006




 Comments/Highlights

 No Comments/Highlights were submitted for the month of April 2006.




                                                   Fire 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                      APRIL 2006

                                                        Barbara Stocklin, Historic Preservation Officer
Historic Preservation                                ⎯ continued                barbara.stocklin@phoenix.gov




   Program Goal                              Key Services
   The Historic Preservation Office          Identify historic properties, list eligible              for compliance with federal
   identifies, preserves, protects and       properties on Phoenix Historic                           environmental regulations,
   enhances significant historic and         Property Register and National                           administer incentive programs,
   prehistoric resources within the          Register of Historic Places, review                      and conduct education and
   City of Phoenix.                          applications for City construction and                   outreach activities.
                                             demolition permits, review City projects


                                                                                                      Phone: (602) 261-8699



                             Persons Assisted
4,000

3,500

3,000

2,500

2,000

1,500

1,000

 500

   0
        J      A     S      O      N         D        J       F       M       A       M       J


                                                              City Permit Applications Reviewed
                                       35

                                       30

                                       25

                                       20

                                       15

                                       10

                                       5

                                       0
                                                 J        A       S       O       N       D       J      F     M       A    M      J
                                            Certificate of Appropriateness                Certificate of No Effect         Demolition

                                                      Historic Preservation 1
CITY MANAGER’S EXECUTIVE REPORT                                                             APRIL 2006


Historic Preservation               ⎯ continued


                   Properties Listed in Phoenix Historic Property Register
                                       Program to Date
            8150

            7950

            7750

            7550

            7350

            7150

            6950
                   J    A      S    O      N     D      J       F       M   A   M   J




                             Properties with Conservation Easements
                                         Program to Date
             350

             340

             330

             320

             310

             300

             290

             280

             270
                   J     A      S   O       N     D         J       F   M   A   M       J




                                        Historic Preservation 2
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006


Historic Preservation                         ⎯ continued


                                City Investment in Private Rehabilitation Projects
                                              Fiscal Year to Date


                City Historic
                Preservation
                Bond Funds                  $893,080
                    47%
                                                                  $1,009,699




                                                                                      Matching Private
                                                                                          Funds
                                                                                           53%




 Comments/Highlights

 Windsor Square Homes Tour, March 28, 2006
 HP staff provided a Historic Preservation Office and Commission booth and presentation boards for the Windsor
 Square Homes Tour. The booth provided information to the public on the city’s HP program and highlighted
 designations and rehabilitation projects within the Windsor Square neighborhood and adjoining neighborhoods.

 Encanto-Palmcroft Neighborhood Association Meeting, March 20, 2006
 A representative from the Historic Preservation Office (HPO) attended the Encanto Palmcroft Neighbhorood
 Association meeting to discuss the addition of 20 properties (along 7th Avenue) to the city designated Encanto-
 Palmcroft historic district last year; the status of the transportation enhancement grant that Street Transportation and
 HPO received two years ago for repair of existing historic street lamps; and the proposed update to the National
 Register nomination for the neighborhood. 30 people attended. Staff also provided information on the design review
 and permit application processes required for properties within the city-designated historic district boundaries.

 Historic Preservation Commission Meeting – Historic Preservation Bond Approvals
 On March 20, 2006, the Historic Preservation Commission recommended City Council approval to use 2001
 Historic Preservation Bond Funding for the following Demonstration (Rehabilitation) Projects:

     1.   South Mountain Community Church, 717 E. Southern Avenue, City Council District 8, $38,361
     2.   Bobby Brown Café, 1714-1718 W. Van Buren Street, City Council District 7, $64,000
     3.   Hanny’s, 40 N. 1st Street, City Council District 8, $229,750
     4.   Sun Dee, 302 W. Portland Street, City Council District 7, $87,820



                                                 Historic Preservation 3
CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006


Historic Preservation                          ⎯ continued

Comments/Highlights Cont.

All projects have 50-50 matching funds from the property owner. The funding is used for eligible exterior rehabilitation
and restoration work items only, and limited soft costs.

The Downtown Development Office (DDO) recently transferred Hanny’s to Karl Kopp, L.L.C., as part of a land swap for
424 N. Central Avenue, and has committed another $139,350 in DDO funding for this rehabilitation project.
The HPO has also been working in partnership on the disposition of the Sun Dee parcel since it is owned by the city
and is part of the Portland development project.

City Council Neighborhood, Housing and Historic Preservation Subcommittee, Presentation on Light Rail
Interpretative Panels – March 1, 2006

The Historic Preservation Office, along with City Transit Coordinator Maria Hyatt and Steve Gottesman, Architect for
Metro, provided an update on the permanent historic interpretative panels to be installed at seven (7) light rail stations
in central Phoenix. Each panel provides information on historic properties located within walking distance of the
station. Valley Metro Light Rail will affix the panels to the standard station construction modules, similar to other
directional signage. The Historic Preservation Office developed the history content for the panels. Valley Metro Light
Rail designed the graphic layout and is now ready to manufacture the panels and install them at the stations. These
panels were also developed with input from adjacent neighborhood and community associations.

City Council Approvals for Historic Preservation Bond Funding – March 1, 2006

The Phoenix City Council approved spending up to $40,000 in Historic Preservation Bond funding to complete an
inventory and popular publication of post World War II commercial architecture in Phoenix. The project will be
completed by the end of December 2006, and was identified as a high priority item by the Phoenix Historic
Preservation Commission. The project will also use a $60,000 Heritage Fund Grant provided by Arizona State Parks.

The City Council also approved spending up to $75,000 in Historic Preservation Bond funds to help rehabilitate1246 E.
McKinley Street, a 1928 Mission Revival style residence in the Garfield Historic District, in partnership with the
Neighborhood Services Department (NSD). The Neighborhood Services Department currently owned the property.
Neighborhood Housing Services of Phoenix (NHS) plans to rehabilitate the historic building and then sell the property
to an income-qualified family for single-family residential use.




                                                  Historic Preservation 4
CITY MANAGER’S EXECUTIVE REPORT                                                                              APRIL 2006

Housing ⎯
Housing continued                                                  Kim Dorney Rodriguez, Acting Director
                                                                                       kim.dorney.rodriguez@phoenix.gov



       Program Goal                             Key Services
       The Housing Department provides          Provide housing for eligible low-           affordable housing. Provide tech-
       and promotes diversified living          income families, seniors, and               nical assistance to non-profits.
       environments for low-income              persons with disabilities. Provide
       families, seniors, and persons           rental assistance for low-income
       with disabilities through the            residents in the private housing
       operation and leasing of assisted        market.    Provide home-ownership
       and affordable housing.                  opportunities.     Provide financial
                                                assistance to increase
                                                                                            Phone 602-262-6794




             Public Housing Delinquent Rent Rate
 10%


 8%

 6%


 4%


 2%


 0%
         J    A   S   O    N    D    J     F    M   A   M     J

                          FY 04/05   FY 05/06




                                                                             Public Housing Occupancy Rate

                                                            100%


                                                            80%


                                                            60%


                                                            40%


                                                            20%


                                                             0%
                                                                    J    A     S   O    N      D    J    F     M   A   M   J

                                                                                         FY 04/05       FY 05/06




                                                             Housing 1
CITY MANAGER’S EXECUTIVE REPORT                                                                               APRIL 2006

Housing ⎯ continued

                      Number of Families Eligible For Housing
                      Processed Through Occupancy Services

                350
                300
                250
# of Families




                200
                150
                100
                 50
                  0
                        J        A       S       O       N    D     J    F      M    A    M       J

                                                         FY 04/05   FY 05/06




                                Percent of Section 8 Certificates / Vouchers
                                               Under Lease
                100%


                80%


                60%


                40%


                20%


                 0%
                            J        A       S       O       N      D    J      F     M       A       M   J

                                                              FY 04/05         FY 05/06




                                                                                              Housing 2
CITY MANAGER’S EXECUTIVE REPORT                                                                               APRIL 2006

Housing ⎯ continued
                                                        Monthly Waitlist for Section 8 Vouchers
                                  6,000

                                  5,000

                   Households     4,000

                                  3,000                                                                  Section 8 Vouchers
                                                                                                         Section 8 Waitlist
                                  2,000

                                  1,000

                                              0
                                                                  Vouchers vs. Waitlist*

                                                                 Monthly Waitlist
                                                         Senior/Disabled Rental Housing
                                              1,000
                                                  900
                                                  800
                                                  700
                                Households




                                                                                                    Senior/Disabled Rental
                                                  600                                               Units
                                                  500                                               Seniors/Persons with
                                                                                                    Disabilities on W aitlist
                                                  400
                                                  300
                                                  200
                                                  100
                                                    0
                                                               Units vs. Waitlist*


                                                    Monthly Waitlist for Family Rental Housing

                                              3,500

                                              3,000

                                              2,500
                                 Households




                                              2,000                                               Family Rental Units
                                                                                                  Families on W aitlist
                                              1,500

                                              1,000

                                                  500

                                                   0
                                                               Units vs. W aitlist*

    * Pre-eligibility
                                                                       Housing 3
CITY MANAGER’S EXECUTIVE REPORT                                                                   APRIL 2006

Housing ⎯ continued

 Comments/Highlights

 HUD Semiannual Report Completed
 The Semiannual Labor Standards Enforcement Report for local contracting agencies was filed with the Department of
 Housing and Urban Development (HUD) this week. This report covered all contracts that were awarded by the
 Housing Department during the time period from October 1, 2005 to March 31, 2006 and is required by the
 Department of Labor (DOL). During that time frame, six contracts were awarded for a total of $860,977 including the
 ACORN Beverly project, which is a 50-unit single family subdivision located near the cross streets of 3rd Avenue and
 Beverly Road and accounted for $750,000.

 2006 Annual Agency Plan Submitted
 On Thursday, April 13, the 2006-2007 Annual Agency Plan was transmitted to the U. S. Department of Housing and
 Urban Development (HUD) via an upload to the HUD web site. The Housing Department is required to submit an
 Annual Agency Plan to the HUD regional office 75 days prior to the beginning of the fiscal year.

 The Annual Agency Plan is a strategic planning tool that helps agencies develop a comprehensive guide to policies,
 programs, operations and strategies based on its affordable housing needs and goals. The Annual Agency Plan
 process includes the creation of a Resident Advisory Board to review the document, public notification with a 45 day
 comment period, a public meeting and, finally, governing board approval which occurred on March 15, 2006.

 CDBG Celebration Week
 Housing staff attended the Community Development Block Grant (CDBG) celebrations in both Phoenix and Tucson
 this week. The Phoenix event was hosted by the Neighborhood Services Department and Foundation for Blind
 Children on April 18, 2006. A press release kicked off the event with Mayor Gordon and City Councilwoman Bilsten.
 New Arizona Family, Inc. was recognized as the Housing Developer of the Year. The Tucson event was a statewide
 luncheon held on April 20, 2006. Neighborhood Services, Human Services, Community and Economic Development,
 and Housing Departments were recognized for their completion of the Roosevelt Neighborhood Initiative area. Pete
 C. Garcia, President/CEO of Chicanos Por La Causa, was honored statewide with the Diane LeVan Award.

 New College Classes Start
 Four 3 credit hour college courses began this week in the training room at the Resident Services Office. These
 classes are part of the Administrative Support Certificate program which started in December 2005. There are
 currently 35 residents and community members that are scheduled to complete this intensive 18 credit hour program
 in June.

 Phoenix College’s Career and Counseling Center was the Department’s partner in a completed Hispanic Serving
 Institutions Assisting Communities (HSIAC) grant. The College was so impressed with the number of community
 members that completed the classes offered that they wanted to continue the program. The President of Phoenix
 College gave the Center a small grant which funds primarily staff and books. This grant has allowed the partners to
 start a short-term certificate program to keep at least part of the original program intact until new, more
 comprehensive funding can be found.




                                                       Housing 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                  APRIL 2006

Human Services ⎯ continued                                                                                                      Gloria Hurtado, Director
Human Services                                                                                                                           gloria.hurtado@phoenix.gov




              Program Goal                                 Key Services
              The Human Services Department                The department operates 17 senior centers, 165
              provides comprehensive social                Head Start classrooms, and four family services
              services to improve the quality of           centers. Human Services Department programs
              life   for    Phoenix     residents.         provide a safety net of services to the community,
              Services and programs reach a                working to prevent homelessness, maintain
              diverse population of Phoenix                independent living, and keep at-risk youth in
              residents from preschool children            school. The department’s services extend a
              participating   in     Head    Start         helping hand to residents in times of crisis or need.                                        Phone 602-262-6666
              programs to older adults attending
              senior center activities.




                                                                                                                 Average Number of Community Volunteer
                              Number of Clients Served
                                                                                                                                Hours
             30,000                                                                                 25,000


             26,000                                                                                 20,000



             22,000                                                                                     15,000
                                                                                            Hours
 C lien ts




                                                                  **                                    10,000
             18,000

                                                                                                        5,000
             14,000

                                                                                                            0
             10,000
                                                                                                                  J   A   S     O       N       D       J        F        M       A   M       J
                      J   A     S   O   N    D     J   F    M     A    M   J

                                        FY 04/05       FY 05/06                                                                         FY 04/05                     FY 05/06




                                                                                                                       Daily (Average) Number of
                                                                                                                      Reserve-A-Ride Passengers

                                                                                            1000


                                                                                             800
                                                                               Passengers




                                                                                             600


                                                                                             400


                                                                                             200


                                                                                                    0
                                                                                                            J     A   S   O         N       D       J        F        M       A       M   J


                                                                                                                              FY 04/05                      FY 05/06

                                                                   Human Services 1
             CITY MANAGER’S EXECUTIVE REPORT                                                                                       APRIL 2006

            Human Services ⎯ continued




                  Downtown Homeless Population - Sheltered*                                     Downtown Homeless Population-Unsheltered*
            1
           1 00
           1000                                                                           700
           900                                                                            600
           800
                                                                                          500
           700
Homeless




                                                                               Homeless
           600                                                                            400
           500
                                                                                          300
           400
           300                                                                            200
           200
                                                                                          100
            100
             0                                                                              0
                   J   A   S    O   N    D     J    F     M     A   M    J                        J   A   S   O   N     D    J     F    M   A   M   J


                                    FY 04/05   FY 05/06                                                           FY 04/05   FY 05/06

                                                              * Data represents a one day “Snapshot”
                                                                     by the Police Department




                   Comments/Highlights

                   COMMENTS: ** The reduced count of “NUMBER OF CLIENTS SERVED” will remain lower for the next fiscal
                   year due to the Workforce Connection Division being transferred to the Community and Economic Development
                   Department.

                   HIGHLIGHTS:

                   Education Division

                   On April 4, 2006, the third annual Head Start Literacy Day Event was held as a celebration of the 40th Head Start
                   Anniversary and the Grantee’s efforts to encourage literacy. A total of 36 guest readers read the book
                   “Somewhere Today,” by Shelley Moore-Thomas in 40 classrooms. Readers included: Mayor Gordon, Councilman
                   Tom Simplot, Interim City Manager Carole Coles Henry, Human Services Department Director Gloria Hurtado, and
                   Lead Deputy Neal Young.

                   On April 18, 2006, the seventh annual Spring Training for Special Preschool Athletes took place. Over 250 children
                   and parents attended the event. They were joined by Arizona Diamondback players Andy Green and Damion
                   Easley, 60 Milwaukee Brewers players, and Major Baseball League Alumni Lou Klimchock, Ethan Blackaby, Kevin
                   Kobel and Bob Lacey. All of the players individually coached the little athletes in various baseball activities,
                   including play ball (run the bases), mustard, ketchup and relish relay, home plate (cake) walk, and pre-season
                   workout (obstacle course). Jeff Munn and Miguel Quintana, the Diamondbacks broadcasters, served as masters
                   of the opening and medal ceremonies. Channel 12, La Voz, Prensa Hispana and Channel 11 covered the event.




                                                                    Human Services 3
                       CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                 APRIL 2006

                      Human Services ⎯ continued

                                                                                                                     Senior Clients Receiving Daily Meals (Average)

                                                                                                            3,000

                                                                                                            2,500

                                                                                                            2,000




                                                                                        Clients
                                                                                                                1,500

                                                                                                                1,000

                                                                                                                    500

                                                                                                                      0
                                                                                                                              J       A       S       O        N       D       J       F       M       A   M       J

                                                                                                                                                              FY 04/05         FY 05/06




                                Number of Households Provided with                                                                    Number of Households Provided with
                                    Eviction and Foreclosure                                                                              Utility Assistance Payments
                                       Prevention Services
                      450                                                                                            1,400

                      400
                                                                                                                     1,200
                      350
                                                                                              Assistance Payments
Prevention Services




                                                                                                                     1,000
                      300

                      250                                                                                             800

                      200                                                                                             600
                      150
                                                                                                                      400
                      100
                                                                                                                      200
                       50

                        0                                                                                                 0
                            J    A   S   O   N    D     J   F       M      A   M   J                                              J       A       S       O        N       D       J       F       M       A   M       J


                                             FY 04/05           FY 05/06                                                                                           FY 04/05                FY 05/06




                                                                               Human Services 2
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Human Services ⎯ continued

   Comments/Highlights Cont.

   Community Services Division

   On April 7, 2006, the Second Annual Sunnyslope Family Services Center Community Information Fair was held in
   the rear parking lot of the SFSC building and featured entertainment by Bill Scott of the Musicate Program and
   Wayne Tormala and Tim Cole of Community Services Division performed Jazz inspired selections.
   Councilwoman Peggy Bilsten delivered the welcome address. Over 30 agency representatives were on hand to
   distribute information and answer questions. The Fair also featured a Kid zone, with games, face painting and
   water play. Community residents were served free hot dogs, popcorn, snow cones, punch, and water.

   On Saturday, April 8, 2006, the Travis L. Williams Family Services Center held a Crime and Blight Forum in
   collaboration with the Phoenix Police Department and Neighborhood Services Division. Councilman Johnson and
   State Representative Landrum were in attendance and provided opening remarks. Over 90 people were in
   attendance and participated in the four break out sessions, which addressed crime and blight as it relates to
   education, business, health, and social services.

   The 2006 Earned Income Tax Credit Campaign Volunteer Reception was held on May 4 in the Mayor’s Office.
   Over 100 volunteers were honored at the event, which was sponsored by the Salt River Project. City staff also
   received preliminary results of the 2006 EITC Campaign, as compiled by the IRS. Highlights of the campaign
   include: 6,866 households (13% more than last year) received over $6.5 million in tax refunds at 25 free tax
   preparation sites.

   Staff convened a meeting of over 30 faith-based organizations for the purpose of developing a Heat Relief
   Network of groups that will coordinate efforts to provide hydration, respite, and wellness services. A follow-up
   meeting is set for May 18.

   Senior Services Division

   On April 28, 2006, approximately 35 senior center participants joined school children from kindergarten through
   third grade and members of the Desert West Association in planting several of 100 trees in the Desert West Park.
   Channel 3 filmed the center participants and children as they shoveled dirt into the tree wells. After planting, they
   tied ribbons, on which they had earlier written wishes, around the trees.

   On April 26, 2006, John C. Lincoln Deer Valley Hospital held a Volunteer Recognition Dinner for the Goelet A. C.
   Beuf Senior Center Sewing Club (five to six members). The group was honored for having the highest number of
   volunteer hours for the current year, 1,325, and the highest total for the program, 10,228. The club donates
   handmade lap robes, bibs, baby blankets, hats, and booties among other items.




                                                Human Services 4
CITY MANAGER’S EXECUTIVE REPORT                                                                                                            APRIL 2006
                                                                                                                  Kris Sigfridson,
Information Technology ⎯ continued
Information Technology                                                                           Acting Chief Information Officer
                                                                                                                    kristine.sigfridson@phoenix.gov


   Program Goal                                                                                                         Key Services
   The      Information  Technology                Operating departments with infor-                                    Enterprise Application Develop-
   Department (ITD) coordinates the                mation     processing  through    the                                ment      and       Maintenance,
   use of information technology                   application and coordination of com-                                 Technical Infrastructure Support,
   across the various departments                  puter technology and procures,                                       Data Center Operations, Radio
   and agencies of Phoenix City                    manages, and maintains the City’s                                    and Telephone Communications
   government to ensure that                       radio, telephone, and computer                                       Services,    Geographic    Infor-
   accurate and timely information is              network systems.                                                     mation       System,       Cable
   provided to citizens, elected                                                                                        Communications Licensing and
   officials, City Management, and                                                                                      Regulation, City-wide Tech-
   staff. The Department provides                                                                                       nology Coordination and City-
   City                                                                                                                 wide Technology Policies and
                                                                                                                        Standards Management.
                                                                                                                        Phone 602-262-4481


                                          Critical Systems Availability Percentage
       100%



        99%



        98%



        97%



        96%



        95%
               J          A          S         O            N          D            J            F          M            A           M             J

                   Enterprise Data Netwo rk    Enterprise Systems *        Internet Service      M icro wave Netwo rk        Telepho ne Netwo rk


               *Enterprise Systems = SAP, CHRIS, BRASS, Cashiering, Water Billing/History, TLR, GIS, INPHX, and PAYF.


                                                          Percentage of
                                                   On-Time Data Center Services
                                      100%

                                         99%

                                         98%

                                         97%

                                         96%

                                         95%
                                                Jul. Sep.       Oct. Dec.           Jan. M ar.        A pr. Jun.

                                                                      FY 04/05     FY 05/06




                                                   Information Technology 1
            CITY MANAGER’S EXECUTIVE REPORT                                                                                            APRIL 2006

            Information Technology ⎯ continued


                                Phoenix.gov (Internet)                                                    Inside Phoenix (Intranet)
                                  Number of Visits*                                                           Number of Visits*
       1,400,000                                                                       500,000

       1,200,000
                                                                                       400,000
       1,000,000

            800,000                                                                    300,000

            600,000                                                                    200,000
            400,000
                                                                                       100,000
            200,000

                 0                                                                           0
                      J    A    S   O    N    D      J    F     M     A   M   J                   J   A   S   O   N      D       J      F       M   A   M   J

                                         FY 04/05    FY 05/06                                                     FY 04/05       FY 05/06



                          *A "visit" is a continuous use of the website by a unique user, terminated after 30 minutes of inactivity.




                                    E-Payment                                                                   E-Payment
                               Number of Transactions                                                         Monthly Income
             60,000                                                                   5,800,000

                                                                                      5,000,000
Thousands




             50,000

                                                                                      4,200,000
             40,000
                                                                                      3,400,000
             30,000
                                                                                      2,600,000
             20,000
                                                                                      1,800,000
             10,000                                                                   1,000,000

                  0                                                                    200,000
                      J    A    S   O   N     D      J    F     M     A   M   J                   J   A   S   O   N      D       J      F       M   A   M   J

                                        FY 04/05    FY 05/06                                                          FY 04/05       FY 05/06




                                                                    Information Technology 2
        CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                APRIL 2006

   Information Technology ⎯ continued


                  Number of Citycom Phone Calls Processed                                                                        Number of Phoenix Maps
                         (Average Number Per Day)                                                                                   Online Sessions
                                                                                                            16000
  150,000
                                                                                                            14000
  125,000
                                                                                                            12000

  100,000                                                                                                   10000

    75,000                                                                                                  8000

                                                                                                            6000
    50,000
                                                                                                            4000
    25,000
                                                                                                            2000

              0                                                                                                0
                      J      A        S   O      N        D     J      F         M     A      M         J                J   A   S       O      N          D       J       F       M       A       M       J

                                          Originating Calls                 Inco ming Calls                                          FY 04/05 Internet             FY 04/05 Intranet
                                          To tal Calls                                                                               FY 05/06 Internet             FY 05/06 Intranet


                                                                                                                    Number of Wireless Communication Repairs
                          Number of Citizen Cable Complaints
         100                                                                                                 300
                                                                                                                                 Priority Repairs

                                                                                                             240
         75

                                                                                                             180

         50
                                                                                                             120


         25
                                                                                                              60


              0                                                                                                0
                          Jul. Sep.           Oct. Dec.             Jan. M ar.             A pr. Jun.                J       A   S      O      N       D       J       F       M       A       M       J

                                              FY 04/05        FY 05/06                                                                      FY 04/05       FY 05/06




                         Average Cycle Time of Wireless
                      Communication Repairs Priority Repairs
        2.5



         2
Hours




        1.5



          1



        0.5
                  J         A     S       O     N        D     J       F      M        A      M         J


                                                FY 04/05                   FY 05/06




                                                                                     Information Technology 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                        APRIL 2006

Information Technology ⎯ continued


         Number of 800MHz Radios Deployed                                              800 MHz Radios Average Calls Per Day
                     (Quarterly)                                                                    (Monthly)
80,000                                                                    80000

70,000                                                                    70000

60,000                                                                    60000

50,000                                                                    50000

40,000                                                                    40000

30,000                                                                    30000

20,000                                                                    20000

10,000                                                                    10000

    0                                                                         0
         Jul. - Sep.   Oct. - Dec.       Jan. - M ar.      A pr. - Jun.            J    A   S   O   N   D     J        F   M   A    M   J


                              FY 05/06                                                                      FY 05/06




Comments/Highlights

No Comments/Highlights were submitted for the month of April 2006.




                                                        Information Technology 4
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Law ⎯ continued
 Law                                                                             Gary Verburg, City Attorney
                                                                                              gary.verburg@phoenix.gov



  Program Goals                             Key Services:                               Prosecute criminal cases
  The Law Department’s mission is           Defend the City in all legal actions in     Community Prosecution program
  to provide high quality professional      all courts
  legal services to the City Manager,       Prepare and/or review all City
  City Council, 28 City departments,        contracts
  and all boards, commissions, and
  functions.                                Advise and counsel City officials
  It strives to effectively administer      Collect all funds and money owed to
  and prosecute criminal cases in an        the City
  impartial, fair, efficient and timely
  manner.                                                                               Phone 602-262-6761




              CRIMINAL DIVISION                                                 CIVIL DIVISION
         • Appeals Bureau                                            • Aviation and General Services Section
         • Charging Bureau                                           • Finance, Tax, and Licensing Section
         • Diversion Unit                                            • Litigation Section
         • Victim Services Unit                                      • Natural Resources Section
         • Community Prosecution Bureau                              • Personnel and Training Section
         • Trial Bureau                                              • Public Services, Land Use and
                                                                       Development Section




          Customer Satisfaction Survey                                          Customer Satisfaction Survey
               Criminal Division*                                                     Civil Division*
  100%                                                                  100%


   75%                                                                   75%
                 97%                 89%                                                                93%
                                                                                       97%
   50%                                                                   50%

   25%                                                                   25%

    0%                                                                     0%
                2002                 2004                                              2002             2004

   *Outside survey performed biannually                                         *Outside survey performed biannually
                                                     Law 1
CITY MANAGER’S EXECUTIVE REPORT                                             APRIL 2006

Law ⎯ continued




            Total Number of Cases                           Number of DUI Cases
                  Submitted                                     Submitted
 5000                                            1000
                                                  800
 3750
                                                  600
 2500
                                                  400
 1250
                                                  200
      0                                             0
           J A S O N D J F M A M J                      J    A S O N D J    F M A M J




           Number of Domestic Violence
               Cases Submitted                                Number of Trials Held

800                                              150
                                                 125
600
                                                 100
400                                               75
                                                  50
200
                                                  25
  0                                                0
          J A S O N D J F M A M J                       J A S O N D       J F M A M J



                                         Law 2
 CITY MANAGER’S EXECUTIVE REPORT                                                                 APRIL 2006

Law ⎯ continued


       Number of Victims Assisted                                        Number of Community/Civic
1200
                                                                            Meetings Attended
1000                                                            100
800                                                                 80
600                                                                 60
400                                                                 40
200                                                                 20
  0                                                                 0
       J A S O N D J F M A M J                                           J A S O N D         J F M A M J


                                    Number of Appeals/Special
                               30
                                      Action Pleadings Filed
                               25

                               20

                               15

                               10
                                5

                                0
                                    J       A   S   O   N       D   J    F   M   A   M   J




                          Jail Cost Savings from
                       Prostitution Diversion Program
         $50,000

         $40,000

         $30,000

         $20,000

         $10,000

             $0
                   J   A   S   O        N       D   J       F       M    A   M       J




                                                    Law 3
              CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

        Law ⎯ continued
                                                           CIVIL DIVISION CONTINUED

                                                                      Number of Informal Meetings Where
                                                                        Legal Counsel was Provided to
                                                                                 Departments
                                                           800

                                                           600

                                                           400

                                                           200

                                                             0
                                                                  J      A    S   O   N   D     J    F   M     A    M    J

                      Comparison of Hourly Rates
                      Between Outside and Staff
                              Attorneys
                300
                250                  246             246
Hourly Rate




                200    214

                150          143           146             151
                100
                 50
                  0                                              Comparison of Average Claim Against the
                       2002/03       2003/04         2004/05          City vs. Average Amount Settled
                                                           $5,000,000
                                   Outside   Staff
                                                                                                    $3,702,885
                                                             $4,000,000

                                                             $3,000,000
                                                                                                                     $2,173,351

                                                             $2,000,000
                                                                                  $897,681
                                                             $1,000,000

                                                                                          $44,538         $13,863            $190,907
                                                                         $0
                                                                                  2001/02            2002/03            2003/04

                                                                      Am ount claim ed        Am ount paid and defense costs
                                                                 Law 4
CITY MANAGER’S EXECUTIVE REPORT                                       APRIL 2006

Law ⎯ continued

 Comments/Highlights

 No Comments/Highlights were submitted for the month of April 2006.




                                                  Law 5
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                  APRIL 2006

Phoenix Public Library ⎯ continued
Phoenix Public Library                                                                                                                Toni Garvey, City Librarian
                                                                                                                                                    Toni.Garvey@phoenix.gov




                Program Goal                                                                                                                 Key Services
                To foster an informed and literate                    partner in the economic vitality of the                                The Library provides information
                community with information re-                        city, supporting the information needs                                 and resources that are relevant,
                sources and works of the imagi-                       of the business community and                                          accessible, and responsive to
                nation. To that end, the Library                      working to create a highly-skilled,                                    the intellectual needs and
                will: create generations of readers,                  literate workforce; and offer a strong                                 interests of the community.
                sustaining children and their                         and vibrant physical and electronic
                families as they make reading and                     presence in Phoenix, building and
                libraries an integral part of their                   maintaining facilities and resources                                   Phone 602-262-6157
                lives; become the community’s                         that are integral to the life of the
                information destination, the place                    community.
                to start with any question; nurture
                a lifelong passion for reading, self
                improvement, intellectual discov-
                ery and enlightenment; embrace
                our City’s diversity, providing
                opportunities to understand our
                cultural heritage and to participate
                fully in our community;

                                                   Library Visits                                                                                Telephone Reference
                 4,800,000                                                                                       35,000


                 4,000,000                                                                                       30,000


                 3,200,000                                                                                       25,000
  V is ito rs




                                                                                                                 20,000
                                                                                                      C allers




                 2,400,000

                                                                                                                 15,000
                 1,600,000

                                                                                                                 10,000
                  800,000

                                                                                                                  5,000
                        0
                             Oct-Dec   Jan-Mar    Apr- Jun    Jul- Sep     Oct-Dec    Jan-Mar
                                                                                                                     0
                              2005      2005       2005        2006         2006       2006
                                                                                                                          Oct-Dec      Jan-Mar     Apr- Jun   Jul-Sept   Oct-Dec   Jan-Mar
                                                  In-person   Electronic                                                   2005         2005        2005       2006       2006      2006


                                                                      Registered Borrowers as a Percentage of Service
                                                                                     Area Population*

                                                     Phoenix                                                                                 71%


                                                        Austin                                                                                    76%


                                                       Tucson                                                                   55%


                                                 Long Beach                                                               50%


                                                 San Antonio                                                     41%


                                                                 0%        10%       20%        30%   40%              50%       60%     70%       80%

                                                    *From Public Library Association 2005 Statistical Report, based on 2004 data.

                                                                            Phoenix Public Library 1
  CITY MANAGER’S EXECUTIVE REPORT                                                                                                      APRIL 2006

 Phoenix Public Library ⎯ continued

                                                              Number of Items Circulated
                          1,400,000
                          1,200,000
                          1,000,000
                              800,000
                              600,000
                              400,000
                              200,000
                                    0
                                           Jul   Aug Sep Oct Nov Dec Jan                              Feb Mar     Apr May Jun
                                                                          FY 2004-05          FY 2005-06




                  Circulation per Library Visit

3.3

3.2
3.1

 3
2.9

2.8
2.7

2.6
2.5
      Jul   Aug   Sep   Oct   Nov   Dec    Jan   Feb    Mar   Apr   May   Jun

                              FY 2004-05   FY 2005-06                                                            Burton Barr Central Library

                                                                                                           Library Circulation Per Capita
                                                                                         9

                                                                                        8.5

                                                                                         8

                                                                                        7.5

                                                                                         7
                                                                                Items




                                                                                        6.5

                                                                                         6

                                                                                        5.5

                                                                                         5

                                                                                        4.5
                                                                                                  FY 2001-02      FY 2002-03    FY 2003-04     FY 2004-05

                              Desert Broom Library




                                                                Phoenix Public Library 2
      CITY MANAGER’S EXECUTIVE REPORT                                                                                             APRIL 2006

     Phoenix Public Library ⎯ continued

                         Collection Turnover Rate*


     Phoenix


      Austin


      Tucson


 Long Beach


 San Antonio


               0         1           2          3          4           5               6                          Teen Central - Burton
                                                                                                                   Barr Central Library
*Public Library Association 2005 Statistical Report, based on 2004 data.


                                                                                               Adjusted Cost per Item Circulated
                                                                           3.5

                                                                            3

                                                                           2.5

                                                                            2

                                                                           1.5

                                                                            1

                                                                           0.5

                                                                            0
                                                                                 Jul       Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
                                                                                                     FY 2004-05    FY 2005-06
                             Harmon Library


                                                      Adjusted Cost per Library Visit
                        $12.00

                        $10.00
                          $8.00

                          $6.00

                          $4.00

                          $2.00

                          $0.00
                                    Jul   Aug       Sep   Oct    Nov       Dec    Jan        Feb   Mar   Apr      May   Jun

                                                                    FY 2004-05   FY 2005-06




                                                                Phoenix Public Library 3
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Phoenix Public Library ⎯ continued

 Comments/Highlights

 ADMINISTRATION
 The Phoenix Public Library’s annual “Food for Fines” program was held from April 2 to 17. During this period,
 Phoenix libraries accepted non-perishable food as payment for overdue fines from library users. Over 17,000 pounds
 of food was donated to Arizona Food Bank Members, Desert Mission Food Bank and St. Mary’s/Westside Food Bank
 Alliance.

 Artist Judith Walsh presented slides and discussed her work with an audience of 95 at the April 3, FirstMonday Art
 Salon at Burton Barr Central Library (1221 N. Central Avenue). Walsh, considered an expert in encaustic painting,
 uses the technique in her work and teaches it to others. FirstMonday is an ongoing series of free public programs
 that allows the public to meet and interact with professional artists. Coffee was provided by Starbucks.

 On April 7, @Central Gallery in Burton Barr Central Library hosted 470 patrons at the free Artlink First Friday opening
 reception for “Forgotten Landscapes,” an exhibit of photographs by Heather Kirk. For this series of sepia-toned and
 black and white photographs, Kirk turned her camera to often overlooked roadside landscapes finding beauty in what
 usually goes unnoticed. Refreshments were provided by the Friends of the Phoenix Public Library and music was
 performed by “Shades of the West.” The exhibit remained on display through April 27.

 As part of the public programs to complement the “Game Face: What Does a Female Athlete Look Like?” exhibit that
 opened in the second floor reading gallery at Burton Barr Central Library on March 12, the following programs took
 place:

 • On Thursday, April 6, more than 50 people attended "When Diamonds Were a Girl's Best Friend: An evening with
   Female Baseball and Softball Pioneers” at Burton Barr Central Library. Author Sue Macy chaired a panel including
   Sophie Kurys, Nickie Fox, Dottie Wilkinson, and Billie Harris. The members of the All-American Girls Professional
   Baseball League chronicled their 12 seasons, from 1943 to 1954, playing professional baseball. The Dollarhide
   Financial Group/MassMutual Financial Group provided copies of Macy's book on the All American Girls
   Professional Baseball League, A Whole New Ball Game, which the women autographed following the panel
   discussion.

 • On April 19 and 20, athlete, author and motivational speaker Mariah Burton Nelson shared insights from her book
   We Are All Athletes at Burton Barr Central Library and Mesquite Library (4525 Paradise Valley Pkwy). The author
   autographed books and introduced her mother, Sarah Burton Nelson, a competitive swimmer at age 82.

 • On Thursday, April 27, almost 100 participants viewed the award-winning documentary “Rocks with Wings” at
   Burton Barr Central Library. The film chronicles the journey of the state champion Lady Chieftains, a girl’s high
   school basketball team on the Navajo Nation at Shiprock, New Mexico, and their African-American coach, Jerry
   Richardson. Arizona State University professor Paul Espinosa introduced the film and moderated a panel of five
   former Lady Chieftains and their team mother.

 The “Game Face: What Does a Female Athlete Look Like?” exhibition will remain on display through May 21 and is
 sponsored nationally by MassMutual Financial Group, including Oppenheimerfunds, Inc., represented locally by The
 Dollarhide Financial Group, LLC/MassMutual Group. The exhibition and programs are presented locally with
 additional support from The Arizona Republic, Armstrong Development, The Orcutt Winslow Partnership, Arizona
 Community Foundation, APS, Banner Health, BlueCross BlueShield of Arizona, Friends of the Phoenix Public Library,
 Arizona Humanities Council, Apollo Group Inc., and Arizona Diamondbacks.




                                               Phoenix Public Library 4
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Phoenix Public Library ⎯ continued

Comments/Highlights Cont.

On Thursday, April 20, more than 50 teachers and principals attended the eighth annual Project Goal: Grade One At
the Library reception held at Burton Barr Central Library. The GOAL program issues library cards to first grade
students in Phoenix, supporting the Library’s mission to create generations of readers. Mayor Phil Gordon greeted
teachers, had his picture taken with them, and congratulated them on achieving one hundred percent participation
among their first grade classes. Each school received a certificate and copy of a picture book for their school library.
Jean Ekman Adams, local author and illustrator, was the featured speaker.

CENTRAL LIBRARY ACTIVITIES
On Saturday, April 15, staff from the Special Needs Center at Burton Barr Central Library presented a story time in
American Sign Language (ASL) to eight participants enrolled in advanced sign language classes. ASL story time is a
series of sessions open to learners of American Sign Language that allows participants to watch, observe and enjoy
their favorite stories while learning about vocabulary, syntax and grammar used in sign language.

Children and Youth staff members at Burton Barr Central Library presented an Every Child Ready to Read Workshop
to 14 teens at the Suns/Diamondbacks Education Academy. The Academy provides students with learning
opportunities in the supportive environment needed to graduate from high school and become life-long learners.
Every Child Ready to Read presents information that supports the parent/caregiver in helping to build the six skills
needed for their child’s success in formal reading instruction. Workshop attendees are currently enrolled in creative
parenting and health classes.

BRANCH LIBRARY PROGRAMS AND EVENTS
On Friday, April 7, staff members at Harmon Library (411 W. Yavapai) presented two Grade One At the Library
(GOAL) puppet shows and story time performances. More than 90 children and parents were on hand for the premier
of the newest puppet, Armadilly Chilie.

St. Joseph’s Hospital and Medical Center and Phoenix Public Library partnered to continue the “Health For A
Lifetime” series of health related programs. April programs included: “My Tummy Hurts: Common Digestive
Complaints in Children” on Wednesday, April 19, at Ironwood Library (4333 Chandler Blvd.); “Surfing the Web of
Good Health” on Saturday, April 22, at Desert Broom Library (29710 N. Cave Creek); and “Stroke: No Time to Lose”
on Wednesday, April 26, at Yucca Library (5648 N. 15th Ave.).

During the week of April 23, more than 200 children aged birth to five years and their caregivers participated in
literacy building activities during five Baby Time and Story Time sessions held at the Ironwood Library. Story Times
are interactive programs for parents and children that feature age-appropriate activities and materials to stimulate
development and social interaction. Baby Times provide opportunities for caregivers to share books and songs with
children from birth to age two.




                                               Phoenix Public Library 5
       CITY MANAGER’S EXECUTIVE REPORT                                                                                                APRIL 2006

                                                                        Roxanne Song Ong, Chief Presiding Judge
   Municipal ⎯ continued
  Municipal CourtCourt
                                                                                                              roxanne.song.ong@phoenix.gov
                                                     .
                                                                                                               Key Services
         Mission Statement
                                                                                                               Adjudication of criminal, major
         “Justice Through Excellence”
                                                                                                               and minor traffic, environmental
         With pride and integrity, we will                                                                     and parking complaints, and
         provide to all individuals: Equal                                                                     providing orders of protection in
         access, professional and impartial                                                                    domestic disputes
         treatment, just resolution of all
         Court matters.


                                                                                                               Phone 602-262-6421


                Average Time from Arraignment to Criminal Case
             Conclusion (Excludes Cases Concluded at Arraignment,
                       and Warrant and Diversion Cases)
       150




       100
days




        50


                                                 *       *   *              *
         0
               J    A     S     O     N     D    J       F   M              A       M       J
                               FY 04/05   FY 05/06

             *Data not available at this time
                                                                                        Protective Orders Granted
                                                                                                (Monthly)
                                                                      300

                                                                      250

                                                                      200
                                                             number




                                                                      150

                                                                      100

                                                                      50

                                                                       0
                                                                                J       A       S   O     N        D      J       F    M   A   M   J

                                                                                                        FY 04/05       FY 05/06




                                                              Municipal Court 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                             APRIL 2006

Municipal Court ⎯ continued

                                Average Number of Days from Filing to Adjudication
                                 for Property Maintenance/Environmental Charges
                    200

                    175

                    150
             Days




                    125

                    100

                     75

                     50
                                 J       A       S       O      N       D          J        F       M       A     M     J

                                                                    FY 04/05       FY 05/06




                                                                                                         Percent of
                                                                                                        Trial/Hearing
                                                                     4.0%                   91%          Decisions
                                                                                                           Upheld

                                                               Percent of              9%
                                                             Trial/Hearings
                                                               Appealed             Percent of
                                                                                   Trial/Hearing
                                                                                    Decisions
                                                                                     Reversed



                                     Average "Hold Time" for Incoming Information
                                     Telephone Calls To The Customer Call Center
                                20


                                16


                                12
                      Minutes




                                 8


                                 4


                                 0
                                     J       A       S   O       N     D       J        F       M       A    M     J

                                                              FY 04/05                  FY 05/06



                                                              Municipal Court 2
CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006

Municipal Court ⎯ continued

                Average Number of Days to Send Out a
                Response to Incoming Correspondence
       14
       12
       10
Days




        8
        6
        4
        2
        0
            J     A   S   O   N      D   J   F      M      A      M   J
                          FY 04/05       FY 05/06




                                                                  Average Number of Days for Sending Out
                                                                    Restitution and Bail Refund Checks
                                                           4.00
                                                           3.50
                                                           3.00
                                                           2.50
                                                    Days




                                                           2.00
                                                           1.50
                                                           1.00
                                                           0.50
                                                           0.00
                                                                      J   A   S   O   N      D   J      F   M   A   M    J
                                                                                  FY 04/05   FY 05/06




                                                           Municipal Court 3
CITY MANAGER’S EXECUTIVE REPORT                                                                APRIL 2006

Municipal Court ⎯ continued

                     Number of Jurors                                    Positive Juror Satisfaction Rating
                         (Monthly)                                                  (Quarterly)
     2000                                                                               95%
     1600

     1200

      800

      400

        0
            J A S O N D J F M A M J
                     FY 04/05       FY 05/06



    Gross Court Receipts – Including Surcharges
              Received for the State
                    (Monthly)
  $5,000,000
  $4,000,000
  $3,000,000
  $2,000,000
  $1,000,000
            $0
                 J   A   S      O    N    D    J     F    M    A    M    J

                             FY 04/05     FY 05/06                 Number of Visitors to the Court
                                                                   through Full Security Screening
                                                                                (Monthly)
                                                         100,000
                                                          90,000
                                                          80,000
                                                          70,000
                                                          60,000
                                                          50,000
                                                          40,000
                                                          30,000
                                                          20,000
                                                          10,000
                                                                   J     A S O N D J         F M A M J
                                                                                  FY 04/05    FY 05/06
                                                     Municipal Court 4
 CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

Municipal Court ⎯ continued

Comments/Highlights

The turnaround time for responding to incoming correspondence was higher than usual during the month of April due to
unforeseen staffing shortages.

Thirty-nine of the petitions requested for Orders of Protection or Injunctions Against Harassment were processed
through Video Phones during the month of April.

Of the 1,337 citizens that completed juror orientation, 385 (29%) were randomly selected for a jury panel of which 112
were impaneled on a jury.

On April 5, twenty-five judges, administrators, and other court staff from Mesa Municipal Court toured the Phoenix
Municipal Court.

The investiture of Roxanne Song Ong, as new Chief Presiding Judge of the Phoenix Municipal Court, took place on April
6.

On April 24 & 25, Municipal Court judges and key stakeholders in the development of effective strategies for resolving
DUI cases within 180 days, attended a DUI Caseflow Workshop with consultants from the National Center for State
Courts.

On April 27, the Phoenix Municipal Court hosted a New Judge Orientation in conjunction with the Arizona Supreme
Court. Twenty-six judges from throughout the state were at the Municipal Court to observe courtroom operations for the
day.

Twenty-one eighth grade students from Trinity Lutheran School toured the Phoenix Municipal Court on April 28. They
met with Judge Gloria Ybarra and participated in a mock trial.

On April 28, five students and an advisor from Arizona State University toured the Phoenix Municipal Court and
observed courtroom operations.




                                                    Municipal Court 5
   CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                                                        APRIL 2006

Neighborhood Services ⎯ continued                                                                                                                                                                               Tammy Perkins, Director
 Neighborhood Services                                                                                                                                                                                                     tammy.perkins@phoenix.gov




                  Program Goal                                                                                  Key Services                                                                                     Department Vision
                  To preserve and improve the                                                                   Neighborhood Preservation/Code En-                                                               A dynamic, committed partner in
                  physical, social, and economic                                                                forcement, Housing Rehabilitation,                                                               building vibrant neighborhoods.
                  health of Phoenix neighborhoods,                                                              Lead Hazard Control Program,
                  support neighborhood self-reliance,                                                           Neighborhood          Coordination,
                  and enhance the quality of life of                                                            Community Development Block Grant
                  residents    through community-                                                               Program,     Graffiti   Abatement,
                  based problem-solving, neighbor-                                                              Neighborhood Fight Back Program,
                  hood-oriented      services,   and                                                            Neighborhood              Economic
                  public/private cooperation.                                                                   Development, Neighborhood Initiative
                                                                                                                Area/ Redevelopment Area Plan                                                                    Phone 602-262-7344
                                                                                                                Implementation.

                                                                                                                    Neighborhood Preservation
                                                                                                                 Average Overall Case Cycle Time
                                                                                       120

                                                                                       100
                                                                       Calendar Days




                                                                                           80

                                                                                           60

                                                                                           40

                                                                                           20

                                                                                            0
                                                                                                    J       A           S       O   N      D          J                     F       M       A       M       J
                                                                                                                                        FY 04/05                   FY 05/06


                          Neighborhood Preservation Average Administrative                                                                                                      Neighborhood Preservation Average Adjudicated Case Cycle
                                         Case Cycle Time                                                                                                                              Time (Civil Citations and Criminal Court Cases)
                350                                                                                                                                                350

                300                                                                                                                                                300

                250                                                                                                                                                250
Calendar Days




                                                                                                                                                   Calendar Days




                200                                                                                                                                                200

                150                                                                                                                                                150

                100                                                                                                                                                100

                 50                                                                                                                                                  50

                  0                                                                                                                                                     0
                      J      A    S   O     N    D          J                          F        M       A       M           J                                                   J       A       S       O        N         D    J     F   M   A   M    J
                                          FY 04/05   FY 05/06                                                                                                                                               FY 04/05       FY 05/06

                                                                                                                 Neighborhood Preservation Average Standard
                                                                                                                              Case Cycle Time
                                                                      100

                                                                       80
                                                      Calendar Days




                                                                       60

                                                                       40

                                                                       20

                                                                               0
                                                                                                J       A           S           O   N          D                    J           F       M           A        M         J

                                                                                                                                        FY 04/05                   FY 05/06

                                                                                                                Neighborhood Services 1
                 CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                          APRIL 2006

                Neighborhood Services ⎯ continued

                 Neighborhood Preservation Average Response Time                                                                                  Neighborhood Preservation Average Response Time
                            From First Call to Inspection*                                                                                                From First Call to Initial Inspection**
                           (Occupied/Non-Hazard Cases)                                                                                               (Vacant/Non-hazard/Other Non-prenotification)

                                                                                                                                                10
                35
                30                                                                                                                               8




                                                                                                                               Calendar Days
Calendar Days




                25
                                                                                                                                                 6
                20
                15                                                                                                                               4
                10
                                                                                                                                                 2
                 5
                 0                                                                                                                               0
                     J      A      S       O        N       D      J         F       M       A       M         J                                          J         A        S        O       N      D          J         F       M   A   M   J

                                                   FY 04/05               FY 05/06                                                                                                           FY 04/05                 FY 05/06

                         *Response time allows for provision of a pre-notification                                                                             **Potential hazard cases are inspected on the same day
                         period.                                                                                                                               the complaint is received.




                                           Neighborhood Preservation Enforcement                                                                              Neighborhood Preservation Enforcement
                                                      Cases Opened                                                                                                       Cases Resolved

                                6000                                                                                                           6000

                                5000                                                                                                           5000

                                4000                                                                                                           4000

                                3000                                                                                                           3000

                                2000                                                                                                           2000

                                1000                                                                                                           1000
                                       J       A        S   O      N       D     J       F       M   A         M    J                                   J      A        S         O    N      D     J       F         M       A   M   J

                                                                2004/05      2005/06                                                                                                  2004/05     2005/06




                                                                       Residents Assisted through Neighborhood Preservation Customer Service Line (Telephone)


                                                            10,000

                                                             8,000

                                                             6,000

                                                             4,000

                                                             2,000

                                                                  0
                                                                        J          A          S           O         N        D                     J           F             M          A          M             J
                                                                       '05        '05        '05         '05       '05      '05                   '06         '06           '06        '06        '06           '06

                                                                                                                         English                Spanish


                                                                                                 Neighborhood Services 2
                                    CITY MANAGER’S EXECUTIVE REPORT                                                                                                                               APRIL 2006

                                Neighborhood Services ⎯ continued


                                                                                                                                                                 Total Graffiti Removed
                                                                                                                                           6,000

                                                                                                                                           5,000




                                                                                                                         Number of Sites
                                                                                                                                           4,000

                                                                                                                                           3,000

                                                                                                                                           2,000

                                          Properties Acquired/Demolished/Redeveloped for                                                   1,000
                                               Neighborhood Revitalization Purposes                                                                   J      A   S    O       N       D       J    F    M    A     M       J
                               45
                               40                                                                                                                                         FY 04/05                FY 05/06
                               35
                               30
          Properties




                               25
                               20
                               15
                               10
                                                                                                                                                          Residential Infill Units Completed
                                                                                                                             40
                                5
                                0                                                                                            35

                                           1st               2nd                  3rd            4th                         30
                                                                                                       Number of Units




                                                     Acquired       Redeveloped     Demolished
                                                                                                                             25

                                                                                                                             20

                                                                                                                             15

                                                                                                                             10

                                                                                                                                     5

                                                                                                                                     0
                                                                                                                                                   Jul-Sep           Oct-Dec                  Jan-Mar            Apr-Jun
                                                                                                                                                                               FY 04/05




                                      Tool Lending For Neighborhood Clean-Ups                                                                            Neighborhood Associations Listed
                               55                                                                         1000
                               50
Number of Clean-ups Assisted




                               45                                                                                  800
                               40
                               35                                                                                  600
                               30
                               25
                                                                                                                   400
                               20
                               15
                               10                                                                                  200
                                5
                                0                                                                                                 0
                                      J   A      S   O   N      D      J    F      M    A   M    J                                           J       A       S   O        N       D       J        F    M    A       M         J
                                                         FY 04/05     FY 05/06                                                                                                04/05           05/06




                                                                                        Neighborhood Services 3
                  CITY MANAGER’S EXECUTIVE REPORT                                                                                                            APRIL 2006

                 Neighborhood Services ⎯ continued



                                                                                                         Properties Brought into Compliance with the
                                Housing Units Rehabilitated
                                                                                                        Neighborhood Preservation Ordinance Through
                 150                                                                                                    Rehabilitation
                                                                                           50
                 125
                                                                                           40
 Housing Units




                 100
                                                                                           30
                  75
                                                                                           20
                  50

                                                                                           10
                  25

                   0                                                                        0
                        J   A    S    O      N       D      J       F   M    A   M   J              J        A       S       O       N       D       J       F       M       A       M       J

                                          FY 04/05       FY 05/06                                                                    FY 04/05        FY 05/06




                                 Homes Tested for Lead                                                                   Homes With Lead Hazards
                                                                                            1000
                                                                                                                          That Were Remediated
                 1400
                                                                                             900
                 1200                                                                        800

                 1000                                                                        700
                                                                                             600
Homes




                  800
                                                                                             500
                  600                                                                        400
                  400                                                                        300

                  200                                                                        200
                                                                                             100
                    0
                                                                                                0
                        J   A     S   O      N       D       J      F   M    A   M   J
                                                                                                         J       A       S       O       N       D       J       F       M       A       M       J
                                              Program Total to Date
                                                                                                                                         Program Total to Date




                                                                            Neighborhood Services 4
   CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                       APRIL 2006

Neighborhood Services ⎯ continued



                   Public and Private Investment in Commercial and
                          Residential Projects (FY 2004-2005)*                                                                          Non-Profit/ Neighborhood Organizations Receiving
  Private                                                                                                                                    Technical/Capacity Building Assistance
Investment                                                                                                                                                (Year-To-Date)
   99%                                                                                                                         220
                                                                                                                               200
                                                                                                                               180
                                                                                                                               160




                                                                                                                    Agencies
                                                                                                                               140
                                                                                                                               120
                                                                                                                               100
                                                                                                                                80
                                                                                          Public Share                          60
                                                                                               1%                               40
                                    *Total Investment = $27,403,296                                                             20
                                                                                                                                                  2004-05                    2005-06




                                                                                                                                   Dollar Value* of Infrastructure and Enhancement
                                                                                                                                     Projects Completed in Neighborhoods (YTD)
                          Residents Receiving Training                                                        $1,200,000
            6000
                                                                                                                   $900,000
            5000
Residents




            4000                                                                                                   $600,000
            3000
                                                                                                                   $300,000
            2000
            1000                                                                                                                   $0
               0                                                                                                                                  FY 04/05                   FY 05/06
                     J    A   S     O   N                    D       J       F       M    A    M    J
                                                                                                                                              Infrastructure   Enhancement
                                  FY 04/05                       FY 05/06
                                                                                                                                                 *Some figures are based on estimates.




                                                                                            Landlords and Tenants
                                                                                         Receiving Counseling Services
                                                             1800
                                                             1600
                                                             1400
                                         Landlords/Tenants




                                                             1200
                                                             1000
                                                              800
                                                              600
                                                              400
                                                              200
                                                                 0
                                                                         J       A       S    O     N    D     J               F        M   A     M     J

                                                                                                             FY 04/05              FY 05/06



                                                                                          Neighborhood Services 5
CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

Neighborhood Services ⎯ continued

 Comments/Highlights

 City of Phoenix CDBG Week Celebration. The City of Phoenix NSD and Foundation for Blind Children (FBC) hosted
 the event on April 18, 2006. A press conference at 9:30 a.m. kicked off the event, with Mayor Gordon, Councilwoman
 Peggy Bilsten, Karie Dozer, FBC Vice President , and Paul Luna, United Way President, speaking about the
 importance of CDBG, the positive impacts the program has on the community and the need to maintain future
 funding.

 Following the press conference NSD staff led the awards program. Program highlights included a welcome from FBC
 Executive Director, Chris Tompkins, the FBC’s graduate Max Ashton leading the Pledge of Allegiance, FBC preschool
 students singing “Friends”, an inspiring message from Peggy Bilsten and a heartwarming keynote by Karie Dozer who
 has been actively involved in FBC as both a board member and parent of a child who receives services from FBC.
 Awards were made to Salvation Army’s Project Hope, St. Mary’s/Westside Food bank Alliance, Foundation for Senior
 Living, Big Brothers Big Sisters of Central Arizona, Arizona Small Business Association, New Arizona Family, Inc.,
 Seventh Avenue Merchant’s Association, Accutronix Motorcycle Products and Gene Blue with Arizona OIC. The
 event was attended by over 100 people. The award boards are on public display the week of April 17–21, 2006, in the
 City Hall atrium.

 State CDBG Award Recognition. The Roosevelt/Downtown Neighborhood Initiative Area program was recognized at
 the State Community Development Block Grant program held in Tucson on April 20. A plaque was awarded to staff in
 attendance. The Roosevelt Neighborhood Initiative Area successfully completed 7 years of revitalization strategies in
 2005. In addition, the city of Phoenix nominated and presented Pete Garcia, President/CEO of Chicanos por la
 Causa, the competitive Diane le Van Memorial Award for his dedication to community development over the last 30
 years.

 PTI Award for NSD. On April 3, the City of Phoenix Neighborhood Services Department was named winner of the
 2005 Public Technology, Inc. Solutions Awards Program in the category of Public Safety for its “Code Enforcement
 goes Wireless in the Field.” The competition is an annual program that recognizes local governments that have
 demonstrated how, through the use of technology, their government has improved services to the community,
 improved internal operations, or reduced costs. Awards were presented by population size - small, medium and large
 - in the categories of: emergency management; public safety (law enforcement, fire, health); sustainability (energy
 and environment); and telecommunications, information technology and the web. Winners were presented with their
 awards during a ceremony at the 2006 Congress for Technology Leadership, April 30 - May 2, 2006 in Chicago,
 Illinois. The Congress for Technology Leadership brings together officials responsible for technology programs and
 services in cities and counties across the country. The Information Technology Department also received a PTI
 Award for the “Stage ‘N Go Lot” project and the Water Department received an honorable mention for the “Multi-City
 Wastewater Infrastructure Management Using Web-Based System Monitoring and Reporting.”

 Keep It Clean Kickoff Event. The annual "Help Put the DiamondBack into Your Neighborhood - Keep it Clean" kickoff
 event was held on April 6 at 9 a.m. This year's news conference promoted our web site as a place to get anti-blight
 information and report blight problems in your neighborhood. NSD has a "Keep it Clean" mouse pad give away
 featuring Head Groundskeeper Grant Trenbeath as well as a newly designed NSD home page. The kick off event
 was held in front of a private home in the Willo Neighborhood. Mayor Gordon and representatives from Arizona
 Public Service (APS) and the Arizona Diamondbacks provided remarks.

 Capitol Weed and Seed Coalition 2006 Funding Approved. NSD staff received notification from the United States
 Department of Justice on April 4 that the Capitol Weed and Seed Coalition’s 2006 application for funding was
 approved for $225,000. Funding will support ongoing weed and seed activities for law enforcement/ community
 policing, youth programs, neighborhood capacity building, and adult education classes.




                                           Neighborhood Services 6
CITY MANAGER’S EXECUTIVE REPORT                                                                APRIL 2006

Organizational Indicators ⎯ continued
Organizational Indicators


      Vision and Values

        We are dedicated to        •   We learn, change, and improve.          Any questions or want
        serving our customers.     •   We focus on results.                    more information? Call
        We value and respect                                                   (602) 262-6641or e-mail
                                   •   We make Phoenix better!                 bob.wingenroth@phoenix.
        diversity.                 •   We work with integrity.                 gov
        We work as a team.
        We each do all we can.



      PUBLIC SAFETY
             Police Emergency Response Time
               (Minutes from Receipt of Call)
  8

  6

  4

  2

  0
          2000        2001       2002           2003


                                                How do we compare to other cities?
                                                         2003 Police Emergency Response Time
                                                                (Minutes from Dispatch)


                                                San Antonio                     3.5


                                                    Tucson                       3.7


                                                   Phoenix                         4.0


                                                Long Beach                               4.6


                                                     Austin                                    5.8


                                             Oklahom a City                                     6.2



                                         Organizational Indicators 1
     CITY MANAGER’S EXECUTIVE REPORT                                                               APRIL 2006

     Organizational Indicators ⎯ continued


          PUBLIC SAFETY

            Violent Crimes per 1,000                     How Do We Compare To Other Cities?
             (Homicide, Sexual Assault,
            Robbery, Aggravated Assault)
     10                                                              2003 Violent Crimes per 1,000

      8
                                                               Austin                       4.7
      6
      4                                                  San Antonio                              6.3

      2
                                                             Phoenix                                     7.1
      0
            2000    2001     2002     2003
                                                          Long Beach                                       7.6


                                                       Oklahoma City                                             8.5


                                                              Tucson                                               9.2




                                                                     2003 Property Crimes per 1,000
           Property Crimes per 1,000
          (Burglary, Theft, Auto Theft)
90                                                       Long Beach                  33.6

80
70                                                             Austin                             62.8

60
                                                         San Antonio                               65.7
50
40
                                                             Phoenix                                    70.8
30
20
                                                              Tucson                                             89.1
10
 0
                                                       Oklahoma City                                                   94.5
          2000     2001      2002          2003




                                                  Organizational Indicators 2
CITY MANAGER’S EXECUTIVE REPORT                                                          APRIL 2006

Organizational Indicators ⎯ continued

PUBLIC SAFETY
                                                           Fire Response Time (Minutes)
                                                  6
                                                  5
                                                  4
                                                  3
                                                  2
                                                  1
                                                  0
                                                           2000       2001       2002        2003



NEIGHBORHOODS

         Preservation Case Cycle Time
 100
                    (Days)
  80
  60
  40
  20
   0
       98/99   99/00   00/01   01/02    02/03




                                                           Percent of Cases Resolved
                                                                  Voluntarily
                                                  100%
                                                   80%
                                                   60%
                                                   40%
                                                   20%
                                                      0%
                                                            98/99    99/00   00/01   01/02   02/03




                                       Organizational Indicators 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                        APRIL 2006

Organizational Indicators ⎯ continued

  TRANSPORTATION

            Overall Rider Satisfaction With
                   Transit System*
      100

       80

       60
                        No data available




       40

       20

        0
              1999 2000** 2001                 2002    2003   2004

              *Reported by year of Satisfaction Report.
              **No data available for 2000.



                                                                      How Do We Compare With Other Cities?*

        Bus Passengers Per Mile                                                           Bus Passengers Per Mile


3.5
3.0                                                                      San Diego                                              3.19
2.5
2.0                                                                    Long Beach                                     2.48
1.5
1.0                                                                        Phoenix                                    2.48
0.5
0.0                                                                          Dallas                                 2.23
            1999      2000                  2001      2002
                                                                       Kansas City                           1.77


                                                                         Fort Worth                   1.33


                                                                       *Comparisons with other cities are based on 2002 data.




                                                              Organizational Indicators 4
CITY MANAGER’S EXECUTIVE REPORT                                                                APRIL 2006

Organizational Indicators ⎯ continued



                                                        Number of Minutes for
                                                      Commute to Work or School*
                                                 25.00

                                                 20.00

                                                 15.00

                                                 10.00

                                                  5.00

                                                  0.00
                                                          1999 2000 2001 2002 2003 2004
                                                          *Reported by year of Market Study.




                                             How Do We Compare To Other Cities?
         Traffic Collisions
           with Injuries                         2003 Traffic Collisions with Injuries
       Per 1,000 Population                             per 1,000 Population
  14
  12
                                                Long
  10                                            Beach
                                                                        4.6
   8
   6                                        Oklahoma
                                                                                  8.1
   4                                           City
   2
                                                Austin                                  9.2
   0
       2000   2001   2002   2003
                                              Phoenix                                   9.3



                                               Tucson                                         10.3




                                   Organizational Indicators 5
CITY MANAGER’S EXECUTIVE REPORT                                                                                      APRIL 2006

Organizational Indicators ⎯ continued

   CITIZEN PARTICIPATION

                      Citywide Ele ction
                   Vote r Turnout as a % of
   25%               Re giste red Voters

   20%

   15%

   10%

    5%

    0%
                       01
             01




                                 2




                                                        5
                                             03




                                                                     05
                                 00




                                                         0
                       20
            20




                                                      20
                                             20




                                                                 20
                               2
                   v-
         r-




                            r-




                                                   r-
                                        t-




                                                                t-
                  No
        Ma




                            Ma



                                         p


                                                  Ma



                                                                 p
                                      Se




                                                              Se




  ECONOMIC DEVELOPMENT
                                                                          How Do We Compare To Other Cities?

                                                                                        2003 Unemployment Rates*

                 Unemployment Rate                                          San Jose                                                  9.6%


 7.0%                                                                          Dallas                                            9.1%

 6.0%
                                                                           Fort Worth                                          8.5%
 5.0%
 4.0%                                                                     Kansas City                                   7.4%

 3.0%
                                                                          Long Beach                                 6.5%
 2.0%
                                                                               Austin                            6.2%
 1.0%
 0.0%                                                                     San Antonio                            6.2%
         1999      2000      2001        2002          2003
                                                                             Phoenix                          5.4%


                                                                           San Diego                   4.3%




                                                                     *Source: U.S. Department of Labor Bureau of Labor Statistics



                                                       Organizational Indicators 6
CITY MANAGER’S EXECUTIVE REPORT                                                   APRIL 2006

Organizational Indicators ⎯ continued




          Value of Residential
         Construction (Billions)
  1.8
  1.6
  1.4
  1.2
  1.0
  0.8
  0.6
  0.4
  0.2
  0.0
        1999   2000   2001   2002    2003




                                                       Value of Commercial
                                                      Construction (Billions)
                                          1.5


                                          1.0


                                          0.5


                                          0.0
                                                  1999       2000   2001   2002    2003




                                    Organizational Indicators 7
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Organizational Indicators ⎯ continued

 YOUTH AND RECREATION



        Recreation Users at Public
           Facilities (Millions)
  35
  30
  25
  20                                                                            Library Visitors Served
  15                                                                                   (Millions)
  10
                                                                     5.0
   5
   0                                                                 4.0
        98/99   99/00     00/01   01/02     02/03
                                                                     3.0

                                                                     2.0

                                                                     1.0

                                                                     0.0
                                                                              98/99   99/00   00/01   01/02   02/03
                Youth Participation in After
                School/Summer Recreation
                   Programs (Millions)

       8.00


       6.00


       4.00


       2.00


       0.00
                2000/01           2001/02           2002/03




                                                Organizational Indicators 8
     CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

     Organizational Indicators ⎯ continued

     ENVIRONMENT
      Number of Days Air Pollution Was Above
                Federal Standards
40         In the Phoenix Metro Area
                                                                           How Do We Compare With Other Cities?

30                                                                                       Number of Days Air Pollution
                                                                                         Was Above Federal Standards
20                                                                                                for 2004
                                                                             Oklahoma City    0

10                                                                                San Jose    0

                                                                               San Antonio        1
0
                                                                                 San Diego        1
     1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
                                                                                    Tucson    0
          Particulates       Carbon Monoxide         Ozone
                                                                                   Phoenix            3

                                                                                     Dallas       1

                                                                                 Fort Worth           3
              Acres of Mountain Parks                                                                                   35
                                                                                   Houston
                per 1,000 Population
                                                                               Los Angeles                        28
       25.0
                                                                                Kansas City   0
       20.0

       15.0

       10.0

        5.0

        0.0
              98/99 99/00 00/01 01/02 02/03


                                  Acres of
                          Developed/Undeveloped
                         Parks per 1,000 Population
                 5.0

                 4.0

                 3.0

                 2.0

                 1.0

                 0.0
                         98/99   99/00   00/01     01/02     02/03

                             undeveloped         developed



                                                           Organizational Indicators 9
CITY MANAGER’S EXECUTIVE REPORT                                                       APRIL 2006

Organizational Indicators ⎯ continued




            CNG Gallons Used by City Vehicles

  600,000

  500,000

  400,000

  300,000

  200,000

  100,000

       0
            97/98   98/99   99/00   00/01     01/02     02/03




                                                Citywide Energy Expenditures
                                                         (In Millions)*
                                      $15

                                      $10

                                        $5

                                        $0
                                                1st Qtr       2nd Qtr      3rd Qtr    4th Qtr
                                                                FY 02/03   FY 03/04




                                    Organizational Indicators 10
   CITY MANAGER’S EXECUTIVE REPORT                                                                                APRIL 2006

  Organizational Indicators ⎯ continued

   GOVERNMENT SERVICES


               Citizen Satisfaction                                                   Total Employees per 1,000
                                                                                    Population Whose Salaries Are
        100%                                                                        Paid By Tax Supported Dollars
        80%                                                                10.0
                                                                            9.0
        60%                                                                 8.0
        40%                                                                 7.0
        20%                                                                 6.0
                                                                            5.0
         0%                                                                 4.0
                1998       2000        2002         2004                    3.0
                                                                            2.0
                                                                            1.0
                                                                            0.0
                                                                                  97/98 98/99 99/00 00/01 01/02 02/03




                                                                 How Do We Compare To Other Cities?*

                                                                                  City's Cost Per Resident
                                                                                      (General Funds)

                                                                 Long Beach                                                   $788

                                                                    San Jose                                                  $777


                                                                 Kansas City                                                  $776

           City's Cost Per Resident*                                   Dallas                                          $670


                                                                  Fort Worth                                           $654

1,500                                                                Phoenix                                    $572

1,000                                                                 Austin                                $564


 500                                                           Oklahom a City                            $496


                                                                 San Antonio                      $419
   0
         97/98 98/99 99/00 00/01 01/02 02/03
               General Funds        Total Funds               *Comparisons based on FY 2002-03 General Fund expenditures and
                                                              2003 population estimates.

            *Estimates not adjusted for inflation


                                                       Organizational Indicators 11
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                    APRIL 2006

Parks and Recreation ⎯ continued
Parks and Recreation                                                                                                                                                         Sara Hensley, Director
                                                                                                                                                                                  sara.hensley@phoenix.gov



                  Program Goal                                                                                                                                           Key Services
                  The Parks and Recreation                                           that will cultivate a wholesome sense                                               Park Services, Recreation
                  Department       provides     and                                  of civic pride and social responsibility.                                           Services.
                  maintains a diverse Parks and
                  Recreation system available and
                  accessible to all which will
                  contribute to the physical, mental,
                  social, and cultural needs of the
                  community and permit outlets
                                                                                                                                                                         Phone 602-262-6862

                                     Overall Recreation Services*                                                                                               Golf Rounds Played
                1,600,000

                1,400,000                                                                                                                  50,000

                1,200,000
                                                                                                                                           40,000
 Participants




                1,000,000


                                                                                                                                  Rounds
                 800,000                                                                                                                   30,000

                 600,000
                                                                                                                                           20,000
                 400,000
                                                                                                                                           10,000
                 200,000

                         0
                                                                                                                                               0
                                 J   A    S   O   N       D       J    F     M   A     M       J
                                                                                                                                                        J   A   S    O       N    D    J       F    M   A   M       J
                                                  FY 04/05        FY 05/06
                                                                                                                                                                         FY 04/05     FY 05/06


                                         Youth Development Programs

                50,000

                45,000

                40,000

                35,000
 Participants




                30,000

                25,000

                20,000

                15,000
                                                                                                                                                                    Papago Golf Course
                10,000

                 5,000

                     0
                             J       A    S   O       N       D       J      F   M         A             M          J
                                                                                                                                                    After School/Summer
                                                                                                                                                    Recreation Programs*
                                                      FY 04/05        FY 05/06                                    1,000,000
                                                                                                                   900,000
                                                                                                                   800,000
                                                                                                                   700,000
                                                                                                   Participants




                                                                                                                   600,000
                                                                                                                   500,000
                                                                                                                   400,000
                                                                                                                   300,000
                                                                                                                   200,000
                                                                                                                   100,000
                                                                                                                         0
                                                                                                                              J            A        S       O   N        D        J        F       M    A       M       J

                                                                                                                                                                FY 04/05         FY 05/06


                                                                                                                                                                     * Participants figures are estimates
                                                                                 Parks and Recreation 1
   CITY MANAGER’S EXECUTIVE REPORT                                                                                                 APRIL 2006

  Parks and Recreation ⎯ continued
                                                 Cost of Maintenance Per Acre
                                                              FY 04/05                    FY 05/06


                                                              Developed Parks
                        $900
                        $800
                        $700
  Telephone Pioneer                                                                                                               Cancer Survivors Park
                        $600
   Park Playground
                        $500
                        $400
                        $300
                        $200
                        $100
                          $0
                                   J        A         S       O       N       D       J       F       M       A       M       J

                                                See comments/highlights for acreage details

                                                          Undeveloped Parks
                        $250


                        $200


                        $150


                        $100


                         $50


                          $0
                               J         A        S       O       N           D       J       F       M       A       M       J

                                        See comments/highlights for acreage details



                                       Cost of Maintenance Per Acre - Mountain Parks
Squaw Peak Park Trail   $25


                        $20


                        $15


                        $10


                         $5


                         $0
                               J        A         S       O       N       D       J       F       M       A       M       J

                                        See comments/highlights for acreage details


                                                  Parks and Recreation 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                                          APRIL 2006

Parks and Recreation ⎯ continued

                                                                   Quarterly Reports

                          Grant Dollars Received                                                        Number of Volunteer Hours*
 900000                                                                               90000
 800000                                                                               80000
 700000                                                                               70000
 600000                                                                               60000
 500000




                                                                              Hours
                                                                                      50000
 400000                                                                               40000
 300000                                                                               30000
 200000
                                                                                      20000
 100000                                                                               10000
        0
                                                                                               0
                1st              2nd                3rd                4th
                                                                                                       1st           2nd                3rd           4th
                               FY 04/05    FY 05/06
                                                                                                                      FY 04/05     FY 05/06



                                                                                                             Acres of Developed Parks
                                                                                                               Per 1,000 Population
                                                                                               3.5

                                                                                                   3

                                                                                               2.5

                                                                                                   2
                                                                                       Acres




                                                                                               1.5

                                                                                                   1

                                                                                               0.5

                                                                                                   0
                                                                                                       1st         FY2nd
                                                                                                                      04/05   FY 05/06 3rd       4th

                      Steele Indian School Park

                                                                                                                              * Figures are estimates


                               Recreation*
                            Cost Per Participant
   $3



   $2



   $1



   $0
            J   A     S    O    N      D   J    F         M    A   M     J
                               FY 04/05    FY 05/06
                                                                                                               Telephone Pioneer Pool



                                                              Parks and Recreation 3
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Parks and Recreation ⎯ continued
                                Golf
                      Cost Per Participant
   $35
   $30
   $25
   $20
   $15
   $10
    $5
    $0
         J   A   S   O   N      D     J   F    M   A   M   J                    Aguila Golf Course
                     FY 04/05       FY 05/06

* Figures are estimates

Comments/Highlights

Total parks and recreation participation for April 2006 decreased to 3,280,549 compared to last year’s figure of
3,516,116.

#Acreage Detail: Due to Parks Development staff’s January 2004 park acreage audit, total department
acreage has been adjusted to include all newly purchased parcels, changes in undeveloped park sites to
completed facilities, and any other adjustments necessary to accurately reflect the total acreage under the
department’s control. Due to the acreage changes, costs to maintain parks have changed. These numbers
will now be adjusted as changes occur.

Developed Parks: 4,374.25 acres – no changes in April 2006.

Undeveloped Parks: 3,974.85 acres – no changes in April 2006.

Preserves/Desert Parks: 29,353.33 acres – no changes in April 2006.

Golf rounds increased to 34,452 compared to 33,443 for the same month last year.

Heritage and Science Park hosted a Children’s Fair on April 1. This event featured puppet shows, entertainment,
storytelling, and hands-on crafts.

The Japanese Friendship Garden held Children’s Day on April 1. The free event offered visitors an opportunity to
learn about Japanese kite making and a chance to make and fly their own kites. The event also featured Japanese
toys, games, and storytelling.

The Japanese Friendship Garden held Pruning Techniques for Beginners on April 15. The workshop included basic
pruning and shaping techniques for trees and shrubs, fertilizing trees and shrubs, and a take-home how-to guide for
each participant.

Easter and spring celebrations were held in April. Paseo Highlands Park hosted Great Eggs-ploration on April 8.
Visitors enjoyed egg hunts, carnival games, face painting, train rides, and live entertainment. Washington Adult
Center held an Eggosaurus Hunt for 2-10 year olds on April 15. Participants dug in sand piles for dinosaur eggs,
played dinosaur games, and enjoyed dinosaur crafts.

The Phoenix Center Youth Theater presented Twilight’s Quest, an original musical fantasy, written by the center’s
creative director Chris Hamby. Performances were held at the Third Street Theater April 13-22.




                                                       Parks and Recreation 4
CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

Parks and Recreation ⎯ continued

Comments/Highlights Cont.

North Mountain Visitor Center held another Coffee House Music Series concert on April 15. Visitors enjoyed a ranger-
led hike then relaxed to music on the back patio. Entertainment was provided by Enigma, performing mainstream and
modern jazz. Starbucks provided free coffee.

Pioneer and Military Park hosted an open house on April 9. The cemetery is the final resting place for many of
Arizona’s founding fathers and early pioneers. Volunteers conducted tours of the 107-year-old Smurthwaite House and
provided information on the seven historic cemeteries that make up the park.

The annual Asian Festival was held at Heritage and Science Park on April 21-23. The festival featured arts and crafts,
entertainment, and ethnic foods from more than a dozen Asian countries.

Another People’s Pops Concert, Great Opera Meets Great Broadway, was held April 30. The Phoenix Symphony
Orchestra, directed by Robert Moody, was featured. The free concert was held at Phoenix Symphony Hall. As an
added attraction, the City Jazz Youth Band performed in the lobby before the main concert.

Pueblo Grande Museum presented Archaeology for Kids, a Yaqui mask making workshop, and a Clay Whistle
workshop in April. Several Petroglyph discovery hikes were led by an experienced museum guide at South Mountain
Park; a one-day archaeological van trip to Marana, Arizona visiting archeology sites and the Old Pueblo Archeology
Center laboratory; a tour of the Park of Four Waters at the museum; and two free lectures focusing on the Hohokam
and other Indian cultures.




                                         Parks and Recreation 5
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                   APRIL 2006

Personnel ⎯ Department
Personnelcontinued                                                                                                                   Lera Riley, Director
                                                                                                                                     lera.riley@phoenix.gov


       Department Statement                                      Key Services
       The      Personnel     Department                         Employee testing and recruitment,
       partners with departments and                             safety, training and development,
       employees to hire, compensate,                            classification and compensation,
       support, and develop a diverse                            benefits, labor relations, employee
       workforce that is dedicated to                            assistance and wellness programs,
       delivering high-quality services to                       records      and  placement,    and
       the community.                                            automated support.                                            Phone 602-534-3467

                                                        Annualized Employee Turnover Rate
                                                           (Regular, Full-time Employees)
                     9.00%




                                                                                                                5.98%
                     6.00%
                                                   5.07%                            5.18%                                       5.50%
                                                                  5.33%                          5.36%
                                4.98%


                     3.00%
                                1st Qtr       2nd Qtr          3rd Qtr        4th Qtr         1st Qtr      2nd Qtr       3rd Qtr        4th Qtr
                                 04/05         04/05            04/05          04/05          05/06         05/06         05/06         05/06



                     Average Work Days for Recruitment from Opening to Creation of Eligible List

                                                     1st Qtr       2nd Qtr          3rd Qtr         4th Qtr          1st Qtr       2nd Qtr        3rd Qtr   4th Qtr
                                                     04/05         04/05            04/05           04/05            05/06         05/06          05/06     05/06
       Average Work Days (open to                       22.2           22.0          28.0               25.1          20.3          21.1           21.8
          creation of eligible list)
         Number of Recruitments                         157            184           159                126           197           254            266

         Number of Applications                     13,111         11,897           9,593           6,795            11,995        11,003         9,624



         Average Work Days from Vacancy to Fill Date*
            (for positions filled during the month)
 120
                              96



                                            93
                92




                                                                  85
                       85




                                                          83
                                     82




                                                                         75
                                                   72




 80
          60




 40




  0
          J     A       S     O      N      D      J       F      M      A      M       J
       Includes hiring departments’ time to prepare requisition materials, recruitment application
       process, and hiring departments’ selections process.

                                                                                 Personnel 1
CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

Personnel ⎯ continued

                  Number of Participants in Employee Development-
                               Sponsored Classes *
         14,000

         12,000

                                                     9,853
         10,000

                        7,719
         8,000
                                                                              6,725
         6,000

         4,000

         2,000

             0
                       FY 03/04                     FY 04/05               FYTD 05/06
           *Numbers do not reflect training sponsored by other departments/functions
           such as computer training, SAP, CHRIS, and other department-specific
           training. Training related to the Language Program is reported separately.




                                                      Number of Participants in the Language Program *
                                           1200


                                           1000


                                            800              694
                                                                             597
                                            600
                                                                                         473

                                            400


                                            200


                                                0
                                                          Fall 04          Spring 05    Fall 05      Spring 06


                                                          *Number includes Cultural Awareness Workshops




                          Customer Satisfaction
                          with Training Classes
                                 2005/06


                                  3.80
                                  (4.0 scale)




                                                             Personnel 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                       APRIL 2006

Personnel ⎯ continued

                                              Employees Participating In Tuition/Seminar/Membership
                                                             Reimbursement Program
                               6,000


                               5,000                                                                          4,741
                                                                  4,581

                               4,000                                                                                                                        3,680

                               3,000


                               2,000


                                1,000


                                          0
                                                             FY 03/04                                     FY 04/05                                        FYTD 05/06




                                                                                    Employee Grievances

                                                                                                                                                              FY                             FYTD
                                                                                                                                                            2004-05                         2005-06
                  Grievances resolved by Labor Management (Step 3.5)                                                                                                 12                        14

                  Grievances decided by the Grievance Committee (Step 4.0)                                                                                           38                          6



                                                                   Number of Industrial Injury Claims Filed
                                                                       Per 200,000 Hours Worked*
     30


     25


     20
                                                          14.91
                      13.55




                                                                                                                                                                                                         14.85
                                                                                                                                                                                              14.17
                                                                            13.98




                                                                                                                                                                            12.71
                                                                    12.54




                                                                                            12.10




                                                                                                                                                                                    12.12
          11.69




                                                  11.84




                                                                                                              11.84




                                                                                                                                                  11.84
                                          10.46




                                                                                                      11.52




     15
                              10.63




                                                                                                                                  10.77
                                                                                                                      10.51
                                                                                    10.27




                                                                                                                                          10.10



                                                                                                                                                             10.04
                                                                                                                                                                     8.74




     10


      5


      0
                  J                   A               S                 O                   N                 D               J                   F              M                  A             M              J

                                                                                                    FY 04/05                  FY 05/06

                  *Based on 100 employees working a full year.


                                                                                                       Personnel 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                                              APRIL 2006

Personnel ⎯ continued

                                                                        Number of Days Lost to Industrial Injuries
                                                                             Per 200,000 Hours Worked*
   300
   275
   250




                                                                                                                                        193.35
   225




                                                                                                                                                     158.95
   200




                                                                                       129.52
   175




                                                                                                         125.14




                                                                                                                                                                                                    123.28
                                                                                                122.52




                                                                                                                                                                                                                         120.85
                                                               118.92




                                                                                                                  116.63




                                                                                                                                                               123.3
                                                                                                                               111.44




                                                                                                                                                                           111.92




                                                                                                                                                                                                                                      117.7
                              107.92




   150                                                                    102.51
                      105.6




                                                   98.04
          97.21




   125




                                                                                                                                                                                                                 84.72
                                                                                                                                                                                    82.78
                                           74.18




                                                                                                                                                                                            71.16
   100
     75
     50
     25
      0
                  J                    A                   S                       O                     N                 D                     J                     F                M                    A                    M           J

                                                                                                         FY 04/05                       FY 05/06

                  *Based on 100 employees working a full year.

                                                                                        Cost of Personnel Services
                                                                                       Per City Employee (Monthly)*


                                       FY 05/06                                                                                                               $80.55




                                       FY 04/05                                                                                                               $82.18



                                                           $0                      $20                   $40               $60                   $80                   $100                 $120

                                             *Figure based on the actual budget, rather than the estimated budget.

Comments/Highlights

• On April 8, representatives from the Personnel Department, including four student interns, staffed a booth at the
  first annual Southwest Regional Law Enforcement Career Expo at South Mountain Community College. Co-
  sponsored by the Phoenix Police Department and the Arizona Department of Public Safety, this job fair featured
  recruiters representing over 30 law enforcement agencies from Arizona, California, Colorado, New Mexico, and
  Texas.

• The City of Phoenix 2005 Employee Excellence Awards Program was held on April 26 at the Herberger Theatre.
  Fifteen teams and eight individuals received awards and recognition for their outstanding accomplishments during
  2005. The program will be featured on Phoenix Channel 11 on various dates and times in early May.

                                                                                                                  Personnel 4
CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006

Phoenix Convention Center Center
Phoenix Convention⎯ continued                                                                  Jay Green, Director
                                                                                                    jay.green@phoenix.gov




  Program Goal                              Key Services
  The mission of the Civic Plaza            Attracting, planning and staging an       The Parking Services Section
  Department is to help make                optimum mix of show activity to           provides oversight of downtown
  downtown a premier destination            generate       positive     economic      traffic control management and
  through our presence and activities       development, support community            parking facility management and is
  and to serve as a catalyst for            efforts, provide cultural enrichment,     responsible for the management of
  ongoing downtown revitalization.          and to maximize activity in the           seven parking garages located in
                                            downtown area.                            the heart of Copper Square.

                                                                                      Phone 602-262-5040



                                                 Convention Division


                                                Direct Spending Impact
                                                      (In Millions)*
               $ 35

               $ 30

               $ 25

               $ 20

               $15

               $10

                $5

                $0
                      Jul    Aug     Sept      Oct    Nov     Dec     Jan    Feb     Mar    April    May      June

         FY 2004-05   $8.8   $1.7    $4.3      $8.1   $2.7   $4.4    $29.3   $8.3   $12.3   $5.1    $12.0     $0.7
         FY 2005-06   $5.2   $0.0    $3.5      $7.5   $6.8    $1.3   $26.1   $6.1   $16.0


  •Numbers provided by the Bureau.




                                             Phoenix Convention Center 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                        APRIL 2006

Phoenix Convention Center ⎯ continued




                      Percent Of Square Foot Utilization*
           120%

           100%

            80%

            60%

            40%

            20%

             0%
                   July Aug Sept Oct    Nov Dec    Jan Feb Mar April May June
      FY 2004-05 91% 96% 62% 78% 84% 61% 93% 71% 88% 83% 76% 31%
      FY 2005-06 44% 29% 45% 65% 87% 35% 87% 84% 71%


    •Industry standard for capacity
     occupancy is 65%.




                                                                         Attendance
         160,000
         140,000
         120,000
         100,000
          80,000
          60,000
          40,000
          20,000
               0
                       July     Aug        Sept        Oct      Nov      Dec      Jan       Feb      Mar     April     May     June
       FY 2004-05    83,876    82,630     61,466     91,569   107,788   38,655   138,072   65,778   60,051   84,270   63,789   34,952
       FY 2005-06    51,257    31,813     49,953     70,622    77,189   25,505   142,680   80,403   65,322




                                                     Phoenix Convention Center 2
   CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                  APRIL 2006

  Phoenix Convention Center ⎯ continued



                                                                                                 (THEATER DIVISION)

                             Number Of Performances                                                                                                            Total Theater Attendance
       50                                                                                                           70000
       45
                                                                                                                    60000
       40
       35                                                                                                           50000
       30
                                                                                                                    40000
       25
       20                                                                                                           30000
       15
                                                                                                                    20000
       10
        5                                                                                                           10000
        0
               July Aug Sept Oct Nov Dec Jan Feb Mar April May June                                                         0
                                                                                                                                   July     Aug      Sept      Oct         Nov     Dec      Jan    Feb    Mar    April   May     June
FY 2004-05      0      9     10     30     20        33        20         26        25     23      25    14
                                                                                                                    FY 2004- 05     0      6,385     7,209    37,358 14,955 32,164 16,681 25,677 22,971 22,971 21,659 11,079
FY 2005-06      4      5     29     45     26        45        34         41        37                              FY 2005- 06    3,227    1,592    24,644 22,537 25,938 61,105           29,712 40,943 34,300 34,300



                                          Performance and attendance figures are for Symphony Hall and Orpheum Theatre.



                                                                                 PARKING SERVICES DIVISION

                              Number Of Cars Parked
                                                                                                                                                                     Parking Revenue
                                 (In Thousands)*
   282.534                                                                                                                                                           (In Thousands)*
                                                                                                                             $1,000
                                                                                                                                  $900
                                                                                                                                  $800
                                                                                                                                  $700
                                                                                                                                  $600
                                                                                                                                  $500
                                                                                                                                  $400
                                                                                                                                  $300
                                                                                                                                  $200
                                                                                                                                  $100
         0                                                                                                                          $0
                July   Aug   Sept    Oct    Nov       Dec           Jan        Feb       Mar    April   May June                           July     Aug     Sept     Oct     Nov     Dec     Jan   Feb    Mar   April    May   June

  FY 2004-05    90     98     90     79         75        57        94         95        89     126     102   115         FY 2004-05 $558 $566 $558 $458 $372 $310 $460 $665 $486 $693 $865 $460
  FY 2005-06    98     87     95     79         86        74        113        89        107                              FY 2005-06 $456 $443 $563 $302 $344 $322 $517 $466 $583

         *Includes all GPF and PCP Garages                                                                                                          *Cash basis, includes all GPF and PCP funds.
         *Excludes monthly cardholders.




                                                                                               Phoenix Convention Center 3
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Phoenix Convention Center ⎯ continued

 Comments/Highlights

 I. EXPANSION
 Phase One Construction
 • Construction of the West Building continues to progress rapidly. Staff continues to plan for moving into the new
    West Building May 11-15, and fully vacating the existing North Building no later than May 25 in order to keep Phase
    Two on schedule. Phase Two demolition will start on May 25. The first convention in the West Building will start
    July 14.

 • Work on the building’s exterior continues, including stone, metal panels, stucco panels, glass curtain wall and metal
   mesh. Stone has been installed along the west and north sides of the building. Crews continue installing the shade
   louvers in the canopy structures on the east and west sides of the building. Curbs and monument light structures
   have been placed along the west side of the building along Second Street, and installation of the irrigation, lighting
   and landscaping will follow.

 • Work on the building’s interior continues, with construction on the electrical, mechanical, plumbing and
   communications infrastructure proceeding at a rapid pace. Crews continue to commission the building’s electrical
   and mechanical systems and make progress on the elevators and escalators. Crews continue to finish interior
   walls, install terrazzo and prepare for carpet installation on various levels.

 • Work to install the enhanced crossing in Monroe Street, between the West Building and the Herberger Theater, has
   started. Crews are installing a designed, colored concrete piazza in Monroe Street between the two buildings, mid-
   block between 2nd and 3rd Streets.

 • The concrete barricades on 2nd Street have been removed and crews are making preparations to install
   landscaping, sidewalks, lighting and site furniture.

 II. CONVENTION CENTER EVENTS
 Media Impressions - Phoenix Convention Center received mention in 8 newspaper and 18 TV stories this past week.
 Media includes Arizona Republic, Tribune Newspapers, Business Journal, AZ Business Gazette, La Voz, Prensa
 Hispana, Daily Courier, Phoenix Downtown, and Independent Newspapers, as well as TV Channels 3, 5, 10, 11, 12
 and 15 and KFNN Radio. Topics included PCP Convention Calendar, PCP Events Calendar, Phoenix Symphony,
 PCP Expansion, Home Improvement & Garden Show, AZ Family’s Women’s Expo, Arizona Opera, New Sheraton
 Hotel and Downtown Growth and Tourism.

 Phoenix Chamber of Commerce Event - The Chamber's annual Spring Business Expo was held at the Arizona
 Biltmore April 13 and both PCC and ARAMARK sales staff participated along with over 100 exhibitors during the five-
 hour event. Staff introduced the expanded convention center, as well as featured Symphony Hall and Orpheum
 Theatre. Spotlight was on the new 45,000 sf West Ballroom, the newest and largest in Arizona, and Aramark’s
 upscale food and beverage menu and service.

 Sheraton Hotel Groundbreaking
 Sales and Marketing staff attended the groundbreaking for the new downtown Sheraton hotel which is a crucial part of
 our convention center expansion. The 1,000 room hotel is scheduled to open October 2008.

 The Women's Expo                                          Phoenix Symphony
 April 8-9, 2006                                           4/4-4/9
 Halls B-Ballroom; Yuma & Tucson Rooms                     Symphony Hall
 Attendance: 2-Day - 20,000                                 Total attendance 2,651

 Young Sounds
 4/8
 Orpheum Theatre
 Total attendance 479
                                            Phoenix Convention Center 4
  CITY MANAGER’S EXECUTIVE REPORT                                                                    APRIL 2006

  Planning
 Planning ⎯ Customer Satisfaction Continued                                     Debra Wilkins Stark, Director
                                                                                              debra.stark@phoenix.gov


   Program Goal                              Key Services
   The Planning Department coordi-           Rezoning, Zoning Adjustment,
   nates the orderly growth of the           Zoning Information, Research,
   City and creates a quality living         General, and Area Planning
   environment through effective
   comprehensive planning.                                                          Phone 602-262-6882




                 Percent of Annual Cycle General Plan
                  Amendments Completed by April 1.
             (Data represents the period of August 2005 thru March
                   2006, when amendments are processed.)




                                                              71%




    Percent of Zoning Case Recommendations                      Percent of Zoning Adjustment Hearing Officer Actions
by Staff that were Upheld on Appeal to City Council                 Upheld on Appeal to the Board of Adjustment
    (For prior calendar year, January - December)                    (For prior calendar year, January - December)




                        97%
                                                                                            91%




                                                             Planning 1
CITY MANAGER’S EXECUTIVE REPORT                                                                           APRIL 2006

Planning ⎯ Customer Satisfaction Continued

                           Percent of Cycle Time Goals Met
                                                                       Semiannual Percent of Zoning Verification
                                                                       Letters Completed Within 10 Working Days
                                                                               (Updated in July and January)



                                                                                                                            47%




                                                                                       100 letters completed
                                                                                       within 10 working days

     Semiannual Percent of Zoning Adjustment Cases
      Scheduled Within 25 Working Days of Request
              (Updated in July and January)                          Semiannual Percent of Zoning Pre-application
                                                                             Meetings Scheduled Within
                                                  15%
                                                                            15 Working Days of Request
                                                                            (Updated in July and January)




                                                                                                                      14%
                 76 cases scheduled
                within 25 working days
                                                                                       17 meetings scheduled
                                                                                  within 15 working days of request




     Customer Satisfaction                                                              GIS Team
     Semiannual reporting (Updated in July and January)                          Customer Satisfaction
                                                                                        Surveys
     Strongly Agree or Agree they are Satisfied                                  (27 Surveys: 23 Strongly
                                                                                   Agree and 3 Agree)




                                                                                             96%




                                                        Planning 2
CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006

Planning ⎯ Customer Satisfaction Continued


                                             Research Team
                                                                                 Zoning Hearing Process
                                     Customer Satisfaction Surveys
                                                                              (54 Surveys: 36 Strongly Agree
                                      (49 Surveys: 42 Strongly Agree
                                                                                      and 12 Agree)
                                              and 7 Agree)




                                                100%                                      89%




   Comments/Highlights

   Meeting with Governor's Growing Smarter Oversight Council
   The Planning Department Director met with the Governor and members of The Governor's Growing Smarter
   Oversight Council to discuss the concept of statewide guiding principles for growth. The concept is in the
   preliminary stages and will be further reviewed at the April Arizona Town Hall.

   Central Area Team Tour
   The Central Area Planning Team toured neighborhoods and development projects in central Phoenix. At the
   Matthew Henson HOPE VI project site, a HOPE VI representative gave planners a tour and overview of the
   development. Everyone was impressed with the design, quality of housing, and site amenities. The team toured
   other neighborhoods including Eastlake, Garfield, Willo, Encanto, Story, and Roosevelt, and the Capitol Mall and
   the Homeless Campus. The tour was an excellent way for staff to learn about the built environment of central
   Phoenix.

   69kV Undergrounding in North Phoenix
   Staff from several city departments met with representatives from APS and the CMX consulting firm regarding the
   project and to solicit a proposal from CMX to perform engineering and other needed work. CMX has done
   significant engineering work on rights-of-way and streets that should prove advantageous to the project. A
   portion of the planned route runs across State land and work needs to be done soon to provide necessary
   information the State Land Department so rights-of-way can be acquired. APS has CMX on contract from other
   projects; if the CMX proposal is satisfactory, APS will amend their contract for the 69kv undergrounding.




                                                     Planning 3
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Planning ⎯ Customer Satisfaction Continued

   Comments/Highlights Cont.

   Squaw Peak Heights Neighborhood Special Planning District (SPD) Balloting Complete, Hearings Set
   The Squaw Peak Heights Neighborhood SPD is scheduled for public hearings. The poll of area property owners
   concluded with 71.13% of those responding voting in support of the Plan; a minimum of 70% was required to
   proceed into the hearing process. Ballots were made available to members of the Neighborhood Committee for
   review. The Plan will be reviewed by the Camelback East Village Planning Committee on May 2, Planning
   Commission on May 10, and City Council on June 21. Letters will be mailed to property owners the week of April
   17 to notify them of the results of the poll and of the scheduled hearing dates.

   Career Day Talk at Camelback High School
   On April 19, as a part of the school’s Career Day activity, the Central City and Encanto village planner made a
   presentation to the students about the profession of urban planning. The school had assembled about 45
   presenters for this occasion. The presentation included the introduction of planning, a description of what
   planners do, and how to prepare for a career in planning. Students asked questions about urban planning in
   Phoenix, the growth pattern, and the capacity of water supply to sustain the rapid growth.

   Planner Speaks at Van Buren Civic Association (VPCA) Meeting
   On April 21, the Central City and Encanto Village Planner made a presentation to VBCA about the workings of the
   Central City Village Planning Committee. He spoke about the structure, appointment, and working of the Central
   City Village Planning Committee, and provided an update on new developments in the Central City Village. VBCA
   members asked questions about ASU downtown, light rail activities, residential development, and zoning
   violations in the central city village.

   2006 Cool Pavements Seminar
   Two planners attended the annual Cool Pavements Seminar put on by the ASU National Center for Excellence in
   SMART Technologies (a consortium of disciplines/colleges/programs) and the EPA. Topics included methods of
   paving that provide cooling benefits for localized heat island reduction, the soon-to-be-released EPA hand book
   on heat island issues, methods of study into the causes and mitigation of heat island effects, current research and
   mitigation materials, and discussion on policy development

   Eastlake Park Neighborhood Association (EPNA) Monthly Meeting
   Planners attended the April 26 EPNA meeting. Planning, Neighborhood Services, and Personnel staff worked
   with a large community group residents, property and business owners, and other stakeholders from October
   2005 through March 2006 to review the Eastlake Park Neighborhood Plan. The goal was to agree upon needed
   updates to the Plan and coordinate these updates with the station area planning process. Outstanding issues are
   height and the Residential Infill overlay district. Staff was directed to proceed with the completion of the 12th and
   Washington/Jefferson Station Area plan with staff-recommended height of six to eight stories close to the light rail
   stations with design guidelines to ensure good urban form.

   24th Street and South Mountain Avenue Area Neighborhood Meeting
   On April 25, Planning staff and the District 8 council member met with approximately 35 neighborhood residents.
   Residents are concerned with recent proposals for multi-family projects in the area between 20th and 24th Streets
   and the Highline Canal and South Mountain Avenue, related traffic issues, and insufficient water pressure.
   Residents are interested in downzoning the area, which requires authorization by property owners accounting for
   at least 75 % of the land area.

   Lecture to Geospatial Technology Class at Phoenix College
   On April 28, staff provided a lecture to the class of eight students who are exploring the realm of Geospatial
   Technologies and are designing their own GIS projects. Staff discussed aspects of environmental planning and
   GIS. Students are involved in projects such as Audubon Society bird counts in Arizona, wildfire analysis at the
   San Carlos Apache Reservation, and Estrella population growth.


                                                       Planning 4
    CITY MANAGER’S EXECUTIVE REPORT                                                                            APRIL 2006


Police ⎯ continued                                                              Jack F. Harris, Police Chief
  Police                                                                                     jack.harris@phoenix.gov



    Program Goal                                                                  Key Services
                                                                                  • To provide efficient emergency
    The      Police      Department    is
                                                                                    response to calls for service, as first
    committed to providing the citizens
                                                                                    responders.
    of Phoenix with quality and
                                                                                  • To      provide      quality    criminal
    professional      law    enforcement
                                                                                    investigations,      expand        crime
    services through community-based
                                                                                    suppression efforts, and address traffic
    policing, proactive strategies, and
                                                                                    safety issues.
    interactive    relations   with  the
                                                                                  • To provide enhanced crime prevention
    community        and     other   city
                                                                                    and neighborhood security through
    departments, while promoting fair
                                                                                    information     services,     marketing
    and equal treatment for all.                                                    strategies, prevention and intervention,
                                                                                    and education.
                                                                                    Phone (602) 262-7626




For additional information please visit our web site:


www.phoenix.gov/POLICE




                                                        Phoenix Police Department
                                                        Planning & Research Bureau
                                                        Crime Analysis and Research Unit
                                                        (602) 262-6543




 Note: This report has been revised to reflect federal Uniform Crime Reporting (UCR) standards. This report should not be
 compared directly to previous reports or to other documents published under Arizona Revised Statute (ARS) criteria.
 Previous year data has also been updated to reflect UCR standards.
                                                           Police 1
  CITY MANAGER’S EXECUTIVE REPORT                                                                             APRIL 2006


Police ⎯ continued                             Index Crimes                              Index Crimes Cleared
                                 15,000                                        12,000

   UCR Index Crimes              12,000
                                                                                9,000
   Criminal Homicide,             9,000        8,553
                                                                7,995
 Forcible Rape, Robbery,                                                        6,000
   Aggravated Assault,            6,000
 Burglary, Theft/Larceny,
                                                                                3,000
   Motor Vehicle Theft,           3,000
                                                                                             1,218            1,012
          Arson
                                      0                                             0
                                              Apr-05           Apr-06                       Apr-05           Apr-06


                                               Violent Crimes                            Violent Crimes Cleared
                                   1,500                                         1500



  UCR Violent Crimes               1,000        911              890             1000
   Criminal Homicide,
 Forcible Rape, Robbery,
   Aggravated Assault
                                    500                                           500
                                                                                             284              295


                                      0                                             0
                                              Apr-05           Apr-06                       Apr-05           Apr-06


                                              Property Crimes                           Property Crimes Cleared
                                 12,000                                        10,000

                                 10,000                                         8,000
                                  8,000        7,642
                                                                7,105
      UCR Property                                                              6,000
        Crimes                    6,000
                                                                                4,000
         Burglary,                4,000
      Theft/Larceny,                                                            2,000
                                  2,000                                                      934              717
    Motor Vehicle Theft,
           Arson                      0                                             0
                                              Apr-05           Apr-06                       Apr-05           Apr-06


                                              Drug Offenses                             Drug Offenses Cleared
                                   1250                                          1250

                                   1000                                          1000
                                                                 808
                                                726
                                    750                                           750                         664
   UCR Drug Offenses                                                                         588
                                    500                                           500

                                    250                                           250

                                      0                                             0
                                              Apr-05           Apr-06                       Apr-05           Apr-06

Note: This report has been revised to reflect federal Uniform Crime Reporting (UCR) standards. This report should not be
compared directly to previous reports or to other documents published under Arizona Revised Statute (ARS) criteria.
Previous year data has also been updated to reflect UCR standards.
                                                          Police 2
  CITY MANAGER’S EXECUTIVE REPORT                                                                                                               APRIL 2006


Police ⎯ continued                                   Index Crimes                                           Index Crimes Cleared
                                 40,000                                                          20,000


                                 30,000


 UCR Index Crimes                20,000                                                          10,000
    (Quarterly)
                                 10,000


                                      0                                                               0
                                          J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un            J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un

                                                         2004/05           2005/06                                       2004/05            2005/06


                                                   Violent Crimes                                          Violent Crimes Cleared
                                  4,000                                                           4000


                                  3,000                                                           3000
UCR Violent Crimes
   (Quarterly)                    2,000                                                           2000


                                  1,000                                                           1000


                                      0                                                              0
                                          J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un            J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un

                                                         2004/05           2005/06                                       2004/05           2005/06


                                                  Property Crimes                                         Property Crimes Cleared

                                 30,000                                                          30,000


                                 20,000                                                          20,000

   UCR Property Crimes
       (Quarterly)               10,000                                                          10,000


                                      0                                                              0
                                          J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un            J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un

                                                         2004/05           2005/06                                       2004/05            2005/06


                                                   Drug Offenses                                           Drug Offenses Cleared
                                  5,000                                                          5,000

                                  4,000                                                          4,000

                                  3,000                                                          3,000
  UCR Drug Offenses
     (Quarterly)                  2,000                                                          2,000

                                  1,000                                                          1,000

                                      0                                                              0
                                          J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un            J ul- S e pt    Oct-D ec   J a n- M a r   A pr- J un

                                                         2004/05           2005/06                                       2004/05           2005/06

Note: This report has been revised to reflect federal Uniform Crime Reporting (UCR) standards. This report should not be
compared directly to previous reports or to other documents published under Arizona Revised Statute (ARS) criteria.
Previous year data has also been updated to reflect UCR standards.
                                                                     Police 3
  CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006


Police ⎯ continued

                 Value of Property Stolen
       $28,000,000

       $24,000,000

       $20,000,000

       $16,000,000

       $12,000,000

        $8,000,000                                                    Value of Property Recovered
        $4,000,000                                             $20,000,000

               $0
                          Apr-05          Apr-06               $15,000,000


                                                               $10,000,000


                                                                $5,000,000


                                                                       $0
                                                                                      Apr-05     Apr-06




                                        Number of Stolen Vehicles and
                                   Percent of Stolen Vehicle Reports Cleared


                                                                    UCR Percent of Stolen Vehicle
                     UCR Stolen Vehicles
                                                                         Reports Cleared
      2,250                                                   30%
                      2,102
                                         1,834
                                                              25%

      1,500                                                   20%

                                                              15%

       750                                                    10%             8.7%              9.0%


                                                              5%

         0                                                    0%
                     Apr-05             Apr-06                               Apr-05            Apr-06




                                                   Police 4
  CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006


Police ⎯ continued




                 Number of Priority One
                   (Emergency) Calls
   12,000
                   10,449            10,951
   10,000

    8,000
                                                                 Percent of Priority One Responses
    6,000
                                                                         Within 5 Minutes*
                                                       100%
    4,000

    2,000
                                                                         59%                      61%
       0
                  Apr-05             Apr-06             50%




                                                            0%
                                                                        Apr-05                   Apr-06




                                                                 Average Response Time for Priority 1
                                                                         Calls (In Minutes)*


                                                                                                 5 .6
                                                       Apr-06
            Percent of Calls Answered by 9-1-1
              Operators Within 10 Seconds

   100%                                                Apr-05                                     5 .8

                   80%                83%

    75%                                                          0             3            5              8


    50%
                                                       *From receipt of call to arrival of police unit to scene
    25%


     0%
                  Apr-05            Apr-06




                                                 Police 5
  CITY MANAGER’S EXECUTIVE REPORT                                                                                            APRIL 2006


Police ⎯ continued

                      Authorized Sworn                                             Authorized Sworn by Category
     3,750                                                               3,400
                     3,025                    3,067
     3,000                                                               3,000
                                                                         2,600
     2,250
                                                                         2,200
     1,500
                                                                         1,800
      750                                                                1,400
                                                                                          Apr-05                    Apr-06
        0                                                                                   Sw orn Vacancies to be Hired
                    Apr-05                    Apr-06                                        Recruits in Academ y
                                                                                            Actual Sw orn



                                              Actual Sworn per 1,000 Population
                                     4.5
                                     3.8
                                     3.0
                                     2.3               1.9*                      1.9*
                                     1.5
                                     0.8
                                     0.0
                                                       Apr-05                    Apr-06




                        Authorized Civilian                                                      Actual Civilian
     1,200                                                            1,200
                      966                      998
     1,000                                                            1,000                899                      898
      800                                                                 800
      600                                                                 600
      400                                                                 400
      200                                                                 200
         0                                                                   0
                     Apr-05                   Apr-06                                      Apr-05                   Apr-06




  Authorized Sworn reflects available permanent full-time police
  officer positions.
  Actual Sworn reflects the current number of filled permanent full-
  time police officer positions.
  Authorized Civilian reflects available full-time civilian positions.
  Actual Civilian reflects the current number of filled full-time civilian
  positions.



                                                                Police 6
  CITY MANAGER’S EXECUTIVE REPORT                                                                                         APRIL 2006


Police ⎯ continued
                                                  Number of Volunteer Hours
                                      6,000

                                      5,000

                                      4,000
                                                     2,928
                                      3,000
                                                                         1,868
                                      2,000

                                      1,000

                                         0
                                                     Apr-05              Apr-06




          Number of Community Oriented                                                 Number of Crime-Free
          Programs/Meetings (Monthly)**                                                 Multi-housing Units*

    375                                                                   1200
                                         342***                                                                 1,106**

                                                                          1000
    300

                                                                           800
    225                                                                                    648
                   180
                                                                           600
    150
                                                                           400

     75
                                                                           200


      0                                                                      0
                 Apr-05                Apr-06                                            Apr-05                 Apr-06
          **Based on available data                                               *Includes only those complexes which have
                                                                                  completed education, physical security, and
                                                                                  residential participation requirements.



   Community Oriented Programs/Meetings include                          The Crime-Free Multi-Housing Program provides
   Block Watch, neighborhood group meetings,                             an opportunity for rental property owners and
   community safety fairs, and crime prevention                          residents to share responsibility with police for
   classes which are held throughout the city.                           creating and maintaining a safe housing
                                                                         environment.




                                                              Police 7
  CITY MANAGER’S EXECUTIVE REPORT                                                                                       APRIL 2006


Police ⎯ continued




         Driving Under the Influence (DUI)                                    Traffic Collisions Per Million
                     Arrests*                                                         Miles Driven
  1200                                                                5


                                                                      4
   900

                                                                      3
   600
                                                                      2

   300
                                                                      1


     0                                                                0
         J   A   S   O   N   D   J   F   M   A   M   J                    J   A   S     O   N    D   J   F    M   A     M   J

                 FY 04/05            FY 05/06                                         FY 04/05               FY 05/06

 *DUI Arrests data may change due to the data entry process into the DUI database.



 Comments/Highlights

 Crime data is based on federal Uniform Crime Reporting (UCR) standards. This data cannot be compared directly with
 prior reports or other published documents which are based on Arizona Revised Statute (ARS) reporting criteria. This
 change was made to enhance the consistency of this report with other data published by the Phoenix Police Department.

   * Population from July 2003 forward based on the Maricopa Association of Governments, Draft 3 Population &
     Unemployment Data April 2003. These population numbers are projections based on the Municipal Planning Area
     (MPA) rather than the actual incorporated limits of the city, due to the changing nature of city boundaries. Prior to
     2003 population was only reported based on the MPA. Therefore, for consistency, the MPA values are also used
     from July 2003 forward. All population values are based on the projections that were available at the time the
     information was initially collected. Prior year projections have not been updated. The corporate limit population
     estimate as of December 30, 2005 was 1,471,199.

  ** These statistics are from the new Crime Free Notification System implemented March 2004 and should not be
     compared directly with statistics from prior years due to the change in reporting methods.

 *** The number of community oriented programs for March 2006 includes programs for all precincts except for Squaw
     Peak Precinct, which were not available at the time this report was completed.




                                                          Police 8
CITY MANAGER’S EXECUTIVE REPORT                                                                                 APRIL 2006

Public Defender ⎯ continued
Public Defender Department                                                                          Gary Kula
                                                                                                    gary.kula@phoenix.gov


   Program Goal                               Key Services
                                                                                              A seven-member Review Com-
   The Phoenix Public Defender                The Department has three Eligibility            mittee, created by ordinance and
   Department contracts with private          Office employees responsible for the            consisting of persons appointed by
   lawyers to provide legal services          financial screening of individuals              the    City     Council,  provides
   to indigent individuals charged            requesting the appointment of an                oversight to the policies and
   with    criminal    misdemeanor            attorney. The administrative staff for          practices of the Department.
   offenses committed in the City of          the Department includes a Director,
   Phoenix.                                   an Assistant Director and an
                                              Administrative Assistant.
                                                                                              Phone (602)534-2380




                                                                 Number of Clients Assisted at Jail Court*
                                                      7500

                                                      7000
                                                                  6422
                                                      6500           6521
                                                                                    6031
                                                                  6500                 6139              6181
                                                      6000
                                                                                    6000
                                                      5500

                                                      5000
                                                                                                                          4800
                                                      4500

                                                      4000
                                                                 1st Qtr         2nd Qtr            3rd Qtr          4th Qtr

                                                                            02/03          03/04       04/05


                                                                Note: All data is reported one quarter in arrears.




  *estimates based on Attorneys assisting 100% of the clients appearing in K-Court and 60% of clients appearing in Jail Court



                                                    Public Defender 1
CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006

Public Defender ⎯ continued




             Number of Clients Assigned Counsel
4500

          4002
4000


3500          3500           3257
                                             3532
          3365                                             3421
3000                            3000

                             2882
2500


2000
         1st Qtr         2nd Qtr            3rd Qtr       4th Qtr


                     02/03          03/04       03/04




  Note: All data is reported one quarter in arrears.




Comments/Highlights

This past year, the Department contracted with private lawyers to defend over 13,000 individuals in Phoenix Municipal
Court and assist over 26,000 individuals held in custody at the Madison Street Jail. The eighty attorneys currently under
contract have a combined total of over 1000 years legal experience.

The attorneys under contract defend persons charged with a variety of misdemeanor offenses including: driving under
the influence of alcohol or drugs, prostitution, assault, theft, shoplifting, leaving the scene of an accident, and zoning
violations.

Individuals may also receive legal assistance at their first court date from an Arraignment Court Attorney. This attorney is
there to answer questions and provide advice to help individuals understand the legal proceedings and the processing of
cases through the criminal justice system.

Individuals who meet specific income guidelines and demonstrate a financial inability to hire private counsel are
assigned attorneys. A majority of these individuals are required to make a contribution towards the cost of their court
appointed attorney.




                                                        Public Defender 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                                          APRIL 2006

Public Transit ⎯ continued                                                                                     Debbie Cotton, Director
Public Transit                                                                                                       debbie.cotton@phoenix.gov


                                                                                                              4 Circulator service – the Downtown
     Program Goal                                   Key Services
                                                                                                                 Area Shuttle (DASH) and the
     Public Transit: It’s How You Get               The Phoenix Transit Plan includes:                           Ahwatukee Local Explorer (ALEX)
     There                                          4 Local bus service – 15-18 hours a day,                     use smaller vehicles to carry
                                                       seven days a week                                         passengers to local bus service and
     In March 2000, Phoenix citizens voted                                                                       throughout the neighborhood
     for the resources for us to expand             4 Dial-a-Ride service – provided for
                                                       persons with disabilities, seniors, and                4 New and upgraded transit facilities,
     quality transit service. Each day, we                                                                       including on-site security, surveillance
     honor their trust by:                             those eligible for ADA services
                                                                                                                 cameras and covered parking spaces
      4 Improving our COMMUNITY                     4 RAPID service – a new point-to-point
                                                                                                              4 Curb cuts for increased accessibility
                                                       commuter service bringing passengers
      4 Serving our CUSTOMERS                          from park-and-rides into Downtown
                                                                                                                 for persons with disabilities; bus
                                                                                                                 pullouts to minimize traffic
      4 Working as a TEAM                              Phoenix every weekday
                                                                                                                 interruptions, and passenger shelters
      4 Carefully managing our                      4 Light Rail Transit service – an efficient               4 Technology that modernizes the bus
         RESOURCES                                    mass transit option planned to start in                    fleet – an overall communications
                                                      2008
      4 Working toward a better FUTURE                                                                           system
                                                    4 Limited-stop service – on 7th Street and                Phone 602-262-7242
                                                     Grand Avenue during peak hours
     www.ValleyMetro.org                                                                                      Transit Info: 602-253-5000




                                              Phoenix Monthly Total Ridership
                                                        (in millions)
                                            (excludes RAPID and shuttle service)
          4.5
                                             3.9
                                     3.8




                                                                                                3.8
                             3.7




                                                       3.8




                                                                              3.7




                                                                                               3.7


                                                                                                          3.6
                                                                  3.6
                                   3.6




                                                                                                          3.6
          4.0
                                           3.6




                                                                                      3.5
                           3.5




                                                                                                                         3.5
                                                     3.5




                                                                                                                                   3.3
                                                                3.4



                                                                           3.4


                                                                                    3.3




          3.5
                 3.1
                 3.0




          3.0
          2.5
          2.0
          1.5
          1.0
          0.5
          0.0
                    J       A        S      O         N          D             J      F         M             A            M            J
                                                   FY04/05         FY05/06


                                                                                            Annual Ridership (in millions)

                                                             Kansas City            13.10
                                                                 Tucson              16.00
                                                                 Denver                        30.00
                                                               San Jose                          35.00
                                                             San Antonio                            36.70
                                                                  Austin                            37.50
                                                          Salt Lake City                              38.00
                                                                Phoenix                                  43.10
                                                       Dallas/Ft. Worth                                     46.10
                                                             Sacramento                                                    64.34
                                                                Portland                                                           76.40
                                                              San Diego                                                                     90.30
                                                                 Seattle                                                                            102.80

                                                                           0         20             40              60             80         100            120



                                                             Public Transit 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                APRIL 2006

Public Transit ⎯ continued

   Local and Express Bus (Fixed Route) Ridership
                                                                    AVERAGE DAILY RIDERSHIP
                                                               Weekdays (in thousands)                                                                             FY04/05   FY05/06
    180
                                            158


                                                         156


                                                                         154




                                                                                                                 152




                                                                                                                                             151
                                      150




                                                                                                                                       147
                                                                                                                                 148
                                                                   145




                                                                                                     146
                                                   146




                                                                                                           143




                                                                                                                                                   143
                                143
                          138




                                                                                               139




                                                                                                                           143
                                                                                     142
    160



                                                                               131




                                                                                                                                                           131
                123




    140
          119




    120
    100
     80
     60
     40
     20
      0
                J          A           S              O                  N      D               J           F              M             A          M        J
                                                         Saturdays (in thousands)
     90
                                                     76




                                                                                                                 76
                                                                                                     76
                                                                      75
                                       74




                                                                                                                                        74
     80
                                                    70




                                                                                                                            68
                           70




                                                                                70




                                                                                                                                                   68
                                      67




                                                                                                                                       70




                                                                                                                                                           67
                                                                    69
                          67




                                                                               67




                                                                                                                           67
                                                                                               66


                                                                                                           65
            65




     70
           62




     60
     50
     40
     30
     20
     10
      0
                J           A          S                 O               N         D             J           F               M           A          M        J


                                                  Sundays/Holidays (in thousands)
     80
     70
     60
                                                      46




     50
                                                      42
                                      45




                                                                                                           45
                                      40




                                                                                                           42




                                                                                                                                       42
                                                                                                                                       44




                                                                                                                                                           40
                          39




                                                                     43




                                                                                               43




                                                                                                                           40
                                                                                               39




                                                                                                                                                   41
                          42




                                                                                                                           42
                                                                     36



                                                                                40
            38




                                                                               36
           35




     40
     30
     20
     10
      0
                J           A           S                O               N       D               J          F               M            A          M        J



                                        Fixed Route On-Time Performance

   100%
    80%
    60%                                                                                                                                                  FY04/05
    40%                                                                                                                                                  FY05/06
    20%
    0%
           J          A          S    O           N            D         J     F           M         A     M           J




                                                                                                                   Public Transit 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                              APRIL 2006

Public Transit ⎯ continued

                                            Phoenix Dial-a-Ride
              Dial-a-Ride On-Time Performance
                          ADA Only
   98%
   96%
                                                                                                             FY04/05
   94%
                                                                                                             FY05/06
   92%
   90%
         J    A    S        O       N       D        J       F     M    A     M        J

   ADA Service: The Americans with Disabilities Act (ADA) of                                                 Demand Service: Phoenix elected to provide dial-a-
   1990 requires public transportation agencies to provide                                                   ride transportation services that exceed what is required
   paratransit service - which complements regular fixed-route                                               by the ADA. Dial-a-Ride demand service provides
   service - for individuals who do not have the functional ability                                          shared-ride public transit to seniors and persons with
   to ride public transit buses. Dial-a-Ride ADA service                                                     disabilities who do not qualify for ADA service or who
   provides shared-ride public transit that complies with the                                                are not ADA certified.
   requirements of the ADA.

                  ADA (Reserved Trips)                                                                                       Demand (Non-ADA Trips)
    24,000                                                                                                    24,000
    20,000                                                                                                    20,000
    16,000                                                                                                    16,000
    12,000                                                                                                    12,000
     8,000                                                                                                     8,000
     4,000                                                                                                     4,000
         0                                                                                                         0
             J    A     S       O       N       D        J   F     M    A    M     J                                     J    A       S   O        N   D     J   F   M   A   M   J


                                            Dial-a-Ride Ridership
                                                                         Monday - Friday (in thousands)
                       40
                       35
                                             30




                                                                                                                        30
                                                                                                                       29
                                            28



                                                             28




                                                                                                      28




                                                                                                                                                       28
                                                                        27
                                 27




                                                             27




                                                                              27


                                                                                           27




                                                                                                                              27

                                                                                                                                          27




                       30
                                                                              26


                                                                                           27




                                                                                                                              26
                                26




                                                                                                             26
                                                                       26




                                                                                                     26


                                                                                                             25




                       25
                       20
                       15
                       10
                        5
                        0
                                    J            A           S         O          N         D         J        F       M          A        M            J
                                                                             FY 04/05              FY 05/06

                                                                       Weekends/Holidays (in thousands)
                  10.00
                                      7.4




                                                                                                                                          6.8
                                                                                                                                 7.0




                   8.00
                                                                       6.6
                                                                       6.7
                                                             6.3




                                                                                                       5.9




                                                                                                                                                       5.6
                                6.0




                                                             5.9




                                                                                  5.6




                                                                                                                               6.0
                                                 5.7




                                                                                 5.8


                                                                                             5.8


                                                                                                     5.6
                                                5.5




                                                                                                                       5.3
                                                                                                              5.3


                                                                                                                       5.3
                                                                                                              5.1
                                                                                           4.9




                   6.00
                   4.00

                   2.00
                   0.00
                                    J            A           S          O         N         D         J        F        M         A            M         J
                                                                                  Public Transit 3
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                                                                                                                APRIL 2006

Public Transit ⎯ continued
                                                                                                                                                                                                                       Copper Square DASH
                                                    RAPID                                                                                                                                                            (Downtown Area Shuttle)




                                       RAPID Average Daily Ridership (Weekday)                                                                                                                                                        DASH Average Daily Ridership (Weekday)
6,000                                                                                                                                                                                                     6,000

5,000                                                                                                                                                                                                     5,000
                                                       3,756


                                                                  3,568




                                                                                                                                                              3,436
                                         3,394




                                                                                                                               3,381


                                                                                                                                               3,329
                                                                                    3,265




                                                                                                                  3,256




                                                                                                                                                                            3,226
                                                                                                                                                             3,262
                                                                                                                              2,984
                                                                                                                 2,970




                                                                                                                                                                                        3,238
                          3,051




                                                               2,909




                                                                                                                                              3,102




4,000
                                                   2,942
                                       2,863




                                                                                  2,753




                                                                                                                                                                                                          4,000
                                                                                                 2,760
                        2,531




                                                                                               2,396




                                                                                                                                                                                                                                                                                                                   1,778
3,000




                                                                                                                                                                                                                                                   1,856

                                                                                                                                                                                                                                                            1,785
                                                                                                                                                                                                          3,000




                                                                                                                                                                                                                                         1,953




                                                                                                                                                                                                                                                                                                      1,845
                                                                                                                                                                                                                                1,873




                                                                                                                                                                                                                                                           1,874




                                                                                                                                                                                                                                                                              1,842


                                                                                                                                                                                                                                                                                           1,743




                                                                                                                                                                                                                                                                                                                            1,841
                                                                                                                                                                                                                                1,897


                                                                                                                                                                                                                                        1,868




                                                                                                                                                                                                                                                                                                                                    1,783
                                                                                                                                                                                                                                                 1,764
                                                                                                                                                                                                                     1,782




                                                                                                                                                                                                                                                                     1,742


                                                                                                                                                                                                                                                                             1,671
                                                                                                                                                                                                                     1,585




                                                                                                                                                                                                                                                                                          1,598
                                                                                                                                                                                                                                                                    1,563




                                                                                                                                                                                                                                                                                                               1,506
                                                                                                                                                                                                                                                                                                    1,469
2,000                                                                                                                                                                                                     2,000
1,000                                                                                                                                                                                                     1,000
        0                                                                                                                                                                                                        0
                               J          A          S           O                 N                D             J               F               M              A              M            J                            J       A      S        O          N       D            J        F        M              A            M         J
                                                                                  FY 04/05                  FY 05/06                                                                                                                                             FY 04/05             FY 05/06


                                   RAPID Monthly Total Ridership (in thousands)                                                                                                                                                DASH Monthly Total Ridership (in thousands)
      100                                                                                                                                                                                                      100
                                                         79
                                              78




                                                                                                                                                   77




                                                                                                                                                                                         71
                                                                     75




                                                                                                                                                                                                                80
                                                                                                                                                                            68




          80
                                                                                                                                                  71
                                                                                                                  72




                                                                                                                                                             69
                                                                                     69




                                                                                                                                                             69
                                                                                                                                   68
                                                                61




                                                                                                                 62
                                                     62
                                          63




                                                                                                                                  60
                                61




                                                                                   58


                                                                                                    61
                                                                                                    55
                               56




          60                                                                                                                                                                                                    60
                                                                                                                                                                                                                               42
                                                                                                                                                                                                                               43
                                                                                                                                                                                                                     39




                                                                                                                                                                                                                                                                                                                           39
                                                                                                                                                                                                                                        41




                                                                                                                                                                                                                                                                     40
                                                                                                                                                                                                                                        39




                                                                                                                                                                                                                                                                                                    42




                                                                                                                                                                                                                                                                                                                                    39
                                                                                                                                                                                                                                                           37
                                                                                                                                                                                                                                                           39



                                                                                                                                                                                                                                                                              39




                                                                                                                                                                                                                                                                                                              37
                                                                                                                                                                                                                                                 39
                                                                                                                                                                                                                                                 37




                                                                                                                                                                                                                                                                             37
                                                                                                                                                                                                                                                                                         35
                                                                                                                                                                                                                                                                    34


          40




                                                                                                                                                                                                                                                                                                   34
                                                                                                                                                                                                                40
                                                                                                                                                                                                                          32




                                                                                                                                                                                                                                                                                        32




                                                                                                                                                                                                                                                                                                                30
          20                                                                                                                                                                                                    20
               0
                                   J       A           S          O                  N              D              J              F               M              A              M            J
                                                                                                                                                                                                                 0
                                                                                                                                                                                                                      J         A       S        O         N         D        J           F        M           A            M         J




                                                                                  Park-and-Ride Use*
                               100
  Average Percent of Parking




                                                                          75.28

                                                                                            73.55


                                                                                                         71.52




                                                                                                                                                                                     71.55
                                                                                                                                          70.06


                                                                                                                                                         70.21


                                                                                                                                                                        68.83




                                80
     Spaces Filled Daily




                                                                                                                                                                                    67.2
                                                      66.5




                                                                                                                                                                                                 64.5


                                                                                                                                                                                                        64.2
                                                                                                                          62.16
                                                                   63.2

                                                                                      62.2




                                                                                                                                                      61.5
                                          61.3
                                                    60.8




                                                                                                                                                                     60.5
                                                                                                     60.2




                                                                                                                                      60.0
                                         58.0




                                                                                                                       54.2




                                60


                                40

                                20

                                   0
                                              J           A          S                   O              N               D               J               F             M              A            M       J
                                                                            FY 04/05                               FY 05/06

                                                                   * 100% = 2,488 Parking Spaces



                                                                                                                                                                                      Public Transit 4
 CITY MANAGER’S EXECUTIVE REPORT                                                                                                                               APRIL 2006

Public Transit ⎯ continued

                 ALEX (Ahwatukee                                                                      Other Ridership Data
                  Local Explorer)




                      Average Daily Ridership                                                             Bike Boardings (in thousands)
                       (Monday thru Friday)
                                                                                100.0
2,000




                                                                                          73.1

                                                                                          71.3

                                                                                                                     70.5
                                                                                         68.8




                                                                                                                                                                   66.9


                                                                                                                                                                                    65.2
                                                                                                                                                    66.0



                                                                                                                                                                   63.8




                                                                                                                                                                                               64.3
                                                                                                                               65.5




                                                                                                                                                                          62.9
                                                                                        62.1

                                                                                        64.0

                                                                                        61.6




                                                                                                                                                                          64.5
                        1,348




                                                                                                                              63.4
                                         1,285



                                                         1,295




                                                                                                                   62.0

                                                                                                                              57.9
                                                         1,302




                                                                                80.0




                                                                                                                                                  60.5
                                                                 1,226
                       1,205




                                        1,188




                                                                                                                                                  54.7
                       1,196




                                                        1,181
                      1,169




                                        1,166




                                                                                                                             56.3
1,600




                                                                                                                                                 52.5
                      1,115

                      1,163




                                       1,118



                                                       1,110
              1,135




                                      1,042




                                                                                60.0
             999




                                     976




1,200
                                                                         819
          665
         666




                                                                                40.0
 800
                                                                                20.0
 400
                                                                                  0.0
    0
                                                                                          J       A        S         O          N        D        J        F        M       A         M           J
           J     A     S   O     N        D   J    F     M   A      M       J

                           FY 0 4 / 0 5       F Y 0 5/ 0 6                                                                  FY 0 4 / 0 5              F Y 0 5/ 0 6



          M o nt hl y R i d er shi p ( i n t ho usand s)                                              Wheelchair Boardings (in thousands)
 50. 0                                                                            25.0




                                                                                                                                              17.1

                                                                                                                                              17.1
                    32.7




                                                                                                                         16.5



                                                                                                                                             16.6

                                                                                                                                             16.4
                                                                                  20.0
                                                    31.5

                                                    31.5




 40. 0
                                                                                                 15.5



                                                                                                                                  15.6
                  30.2




                  29.6




                                                                                                16.5

                                                                                                15.3




                                                                                                                                            15.3
                                                                                                                                            15.0

                                                                                                                                            14.6
                                                   30.5




                                                                                                                                                                                     14.3
                                                  32.4




                                                                                                                                                                                                13.3
                 29.6




                 29.4




                                                  30.3
                 28.8
                                                  28.0
                                                  29.4
                28.3
                28.8




                                                                                                                                          12.6
                28.9




                                                                                                                                          11.8
                26.7




                                                                                              11.6




                                                                                                                      12.5

                                                                                                                                11.9
                                                                                              12.4
               26.1




                                                                                                                                         11.8
               25.7




                                                                                   15.0
                                                                                          11.1
                                                                         21.5




 30. 0
          17.4
         17.8




 20. 0                                                                             10.0

                                                                                   5.0
 10. 0

                                                                                   0.0
  0. 0                                                                                        J       A        S         O          N        D        J        F     M          A          M          J
           J     A     S   O     N        D   J    F     M   A     M       J

                                                                                                               Vehicle Fuel
                                                                                                                                                                         Liquified
                                                                                                                                                                        Natural Gas
                                                                                                                                                                          Fueled
                                                                                                                                                                           70%


                                                                                              Unleaded
                                                                                                 1%




                                                                                                                                                                         Ultra-Low
                                                                                                               Diesel Fueled                                            Sulfur Diesel
                                                                                                                   25%                                                       4%

                                                                         Public Transit 5
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                                                                                                            APRIL 2006

Public Transit ⎯ continued

                         Phoenix Transit Plan Revenue Report
                                              Farebox Recovery Rate - Fixed Routes Only

                          50%

                          40%




                                                                                                                                                                                                                                   30.2%
                                                                                                                                                                                       29.1%
                                                                                                                                                                               29.5%




                                                                                                                                                                                                           28.9%
                                                                                                                                                                   27.4%
                                                                                                                                                   27.0%
                                                                                  27.3%




                                                                                                                                                                                                   26.4%
                                                                                          25.9%
                                                       25.9%




                                                                                                                          24.9%
                                                                         24.4%




                                                                                                              24.5%
                                                                 25.3%




                                                                                                                                           25.3%
                                                      24.9%




                                                                                                      23.9%




                                                                                                                                                                                                                       24.5%
                                                                                                                                                           24.0%
                                                                                                                                  23.1%
                          30%
                                      23.3%
                                              20.9%




                          20%

                          10%

                            0%
                                              J           A        S                  O                  N                    D               J               F                   M                   A                  M            J

                                                                                 FY 04/05                                                     FY 05/06

                    P ho eni x T r ansi t P l an R evenue
                               ( i n M i l l i o ns)
      $20

       $16
                    11.7




                   10.9


                                                                                                                                          9.2
                  9.8




                  9.6
                  9.5



                  9.5




                 9.3




       $12
                 9.0



                 9.0




                 9.4


                 9.1
                9.4
                8.9




               8.2




               8.3
               7.9

               7.9



               7.6




               7.9
              7.8
              7.7




        $8

        $4

        $0
                J    A      S     O               N       D       J               F               M                   A             M           J


  (0.4% sales tax collections only – does not include farebox recovery or other funding sources)

                                                                   Phoenix Transit Plan Revenue (in Millions)
                                                                          FY 05/06 Target vs. Actual
                         $120
                                                                                                                                                     $96.5
                                                                                                                                                   $87.6
                                                                                                                                                   $85.7




                         $100
                                                                                                                                                $77.8
                                                                                                                                             $67.0
                                                                                                                                             $60.8




                          $80
                                                                                                                            $55.3
                                                                                                                            $50.6
                                                                                                    $45.8
                                                                                                   $42.0




                          $60
                                                                                  $36.7
                                                                                 $33.7
                                                                $27.3
                                                               $25.3
                                    $18.3




                          $40
                                   $17.1
                                  $9.4
                                 $8.7




                          $20

                            $0
                                      J               A          S                    O                       N                    D                  J                    F                   M                   A           M            J

                                                                 T-2000 P lan Target Cumulative                                                                            T-2000 A ctual Cumulative

                                                                                                  Public Transit 6
CITY MANAGER’S EXECUTIVE REPORT                                                                   APRIL 2006

Public Transit ⎯ continued

 Comments/Highlights

 • Bus Operator News Story: A local television station ran a story on a Phoenix bus operator who found a missing
   woman with Alzheimer’s. It highlighted the help bus operators give police in these situations.

 • National Day of Protest March: The march on Monday, April 10 was attended by an estimated 120,000 people.
   The bus route detours used on 7 local routes and all afternoon express and commuter routes worked very well.
   Transit staff members were able to quickly respond to changes as they were needed. Nearly 120 afternoon
   express and RAPID trips were dispatched without a major incident. All detours were lifted by 6:00 PM, although it
   took over 3 hours for all routes to recover and be back on schedule.

 • Maryvale\Desert Sky Neighborhood Circulator Planning: Transit Planning staff attended the Maryvale Village
   Planning Committee Neighborhood Circulator Subcommittee to initiate the planning process for the Maryvale and
   Desert Sky neighborhood circulators. Due to the work already completed by the subcommittee, the planning
   process for these routes has been condensed. The process will include the Subcommittee members
   independently developing draft bus routes using their own knowledge of the area, survey data pertaining to local
   destinations and resource parameters.

 • Fare Collection System (FCS): Transit staff attended the Mayor’s Commission on Disabilities Issues meeting
   on April 17. Staff demonstrated the Boston (MBTA) Scheidt & Bachmann fare box and the design was well
   received by the Committee.




                                                   Public Transit 7
 CITY MANAGER’S EXECUTIVE REPORT                                                                                                  APRIL 2006

Public Works ⎯ continued                                                                                  Mark Leonard, Director
Public Works                                                                                                      mark.leonard@phoenix.gov




      Program Goal                                                                                        Key Services
      The       Facilities Management                      The Solid Waste Management Pro-                Facilities Management Solid
      Program provides mechanical and                      gram assists in providing a safe and           Waste Management, Equipment
      electrical maintenance and energy                    aesthetically acceptable environment           Management.
      conservation services for City                       through effective, integrated manage-
      facilities.                                          ment of the solid waste stream,
      The Equipment Management Pro-                        including collection, disposal, source
      gram procures, manages, and                          reduction, and recycling activities.
      maintains the City’s fleet of
      vehicular equipment.                                                                                Phone: (602) 256-5600



              Solid Waste Residential Collections - Contained*
                            (Thousands/Tons)
50

40

30

20

10

 0
     J    A      S     O     N     D        J     F    M     A   M    J
                                 FY 04/05   FY 05/06




                                                                                        Solid Waste Collected - Bulk Trash* (Thousands/Tons)
                                                                               30




                                                                               20




                                                                               10




                                                                                0
                                                                                      1st Qtr          2nd Qtr                3rd Qtr      4th Qtr

                                                                                                                 FY 04/05   FY 05/06




*Data is one month in arrears
                                                                     Public Works 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                                                APRIL 2006

Public Works ⎯ continued
                                                                                                  Residential Recycling Collections (Thousands/Tons)*
                                                                                      12
                                                                                      11
                                                                                      10
                                                                                       9
                                                                                       8
                                                                                       7
                                                                                       6
                                                                                       5
                                                                                       4
                                                                                       3
                                                                                       2
                                                                                           J      A     S     O     N      D        J      F     M      A   M    J
                                                                                                                     FY 04/05 FY 05/06




                                Recyclable Materials                                                   BOPA Program (Batteries, Oil, Paint, Antifreeze)
                            Average Sales Price Per Ton*                                                        Gallons Collected (YTD)
$140                                                                                  40,000
                                                                                      36,000
$120
                                                                                      32,000
$100                                                                                  28,000
 $80                                                                                  24,000
                                                                                      20,000
 $60
                                                                                      16,000
 $40                                                                                  12,000
                                                                                       8,000
 $20
                                                                                       4,000
  $0                                                                                       0
           J   A       S     O      N      D        J     F    M       A   M     J                    Oil               Paint              Antifreeze       Non-BOPA*
                                        FY 04/05    FY 05/06
                                                                                                                                FY 04/05   FY 05/06
                                                                                               * Non-BOPA items include acids, pesticides, flammable liquids,etc
                   BOPA Program (Batteries, Oil, Paint, Antifreeze)
                       Batteries and Tires Collected (YTD)
 5,000


 4,000


 3,000

 2,000


 1,000


       0
                        Batteries                              Tires

                                         FY 04/05   FY 05/06

                   *Data is one month in arrears

                                                                               Public Works 2
CITY MANAGER’S EXECUTIVE REPORT                                                                                    APRIL 2006

Public Works ⎯ continued

                    Average Cost Per Fleet Mile *
                           (Cumulative)
$0.75

$0.65


$0.55

$0.45


$0.35

$0.25
        J   A   S      O    N       D      J      F   M   A    M        J
                                FY 04/05   FY 05/06




                                                                            City Wide CNG Usage* (Thousands/Equivalent Gallons)
                                                                   95
                                                                   85
                                                                   75
                                                                   65
                                                                   55
                                                                   45
                                                                   35
                                                                   25
                                                                   15
                                                                    5
                                                                            J   A   S    O    N    D    J    F      M   A   M     J
                                                                                             FY 04/05   FY 05/06




            *Data is one month in arrears

                                                              Public Works 3
CITY MANAGER’S EXECUTIVE REPORT                                                                       APRIL 2006

Public Works ⎯ continued

Comments/Highlights

Container Delivery Schedule Challenges
Continuing surges in container repair and delivery requests are impacting refuse container delivery schedules.
Response times have increased. The target delivery date for both the 90 and 300-gallon containers is between 3 – 5
days. Currently, the delivery dates have gone up to 6 days for 90-gallon and 10 days for 300-gallon containers. The
division is temporarily diverting personnel from the Household Hazardous Waste Program and increasing the use of
the contracted vendors to deliver containers. Repairs are occurring on weekdays, with delivery of containers to new
residences occurring over the weekend. Container operations are being evaluated for routing efficiencies and
productivity standards. Shifting labor resources and other operational efficiencies should mitigate the impact of
increasing requests for service driven in part by warranty failures and the pilot alley maintenance program.

Public Works Supports Women’s Expo
Public Works provided additional refuse collection service to the Phoenix Convention Center, 111 North Third Street,
as requested, on Saturday, April 8, 2006, and April 10 – 11, 2006. Special Operations serviced and returned five
compactors on Saturday, April 8, 2006, for 22.77 tons of material, and then returned and serviced the compactors on
April 10 – 11, 2006, for an additional 45.15 tons. This additional service was requested to support the Women’s Expo.

Public Works Bio-diesel Fuel Pilot
Fleet Operations staff will implement a 90-day biodiesel fuel pilot on May 31 at the Salt River Service Center. This
fuel pilot will be conducted using B20, which is a mix of 20% biodiesel and 80% diesel fuel. The goal of the pilot is to
evaluate the use of B20 in the Public Works diesel fleet to reduce the use of petroleum fuel and emissions.

Household Hazardous Waste (HHW) Collection Event Results
The Public Works Department held a HHW collection event at North Phoenix Baptist Church, 5757 North Central
Avenue, April 13 – 15, 2006. Staff serviced 1,829 vehicles, representing 1,960 households. Materials accepted from
the public included 156 large, compressed gas cylinders, as well as 34 fire extinguishers, 102 appliances that use
refrigerants, 589 tires, 220 gallons of antifreeze, 1,320 gallons of oil, and 323 lead/acid batteries. Also, over 8,565
gallons of latex and oil-based paint was collected.




                                                     Public Works 4
CITY MANAGER’S EXECUTIVE REPORT                                                                         APRIL 2006

                                                         Ross D. Blakley, Jr., P.E Acting Director
 Street Transportation                                                                        ross.blakley@phoenix.gov




  Program Goal                           Key Services                                   Construction, Maintenance, and
                                                                                        Operation of:
  Assist in the safe, efficient, and     Design and Construction of:
  convenient movement of people                                                         Traffic control devices
                                         Major streets
  and        goods      via    surface                                                  Street lighting systems
                                         Storm drains
  transportation through maximum                                                        Maintenance of the public right-
  utilization of existing and planned    Water lines
                                                                                        of-way to ensure safety and
  system components including their      Bridges                                        extend the service life of
  design, construction, operation,       Bike paths                                     roadways.
  and maintenance.                       Development of traffic systems
                                                                                        Phone 602-262-6284




                                                                        Percent Plans Reviewed
                                                                             Within Target
                                                       100%


                                                         75%


                                                         50%


                                                         25%


                                                          0%
                                                                J   A     S   O     N    D    J    F    M   A   M   J
                                                                                  FY 04/05   FY 05/06




                Customer Satisfaction on Traffic Operations Request for Service (Scale 1-10)
                                                  2004-05
                                                                                                    8.8




                                             Street Transportation 1
CITY MANAGER’S EXECUTIVE REPORT                                                                                           APRIL 2006

Street Transportation ⎯ continued




                                                                              Number of Neighborhoods Actively
                                                                              Working With Neighborhood Traffic
                                                                                 Management Team (NTMT)
                                                               400


                                                               350


                                                               300


                                                               250


                                                               200


                                                               150


                                                               100


                                                                 50
                                                                          FY 00/01       FY 01/02   FY 02/03   FY03/04   FY 04/05   FY 05/06

        * Represents the number of neighborhoods assisted by the Neighborhood Traffic Management Team (NTMT) for Traffic Mitigation,
          Speed Humps, 4-Way Stop signs, Speed Watch, etc. In previous years, the number represented neighborhoods qualifying NTMT’s
          assistance in Traffic cut-through mitigation only.




                       Percent of Scheduled Requests for
                     Street Maintenance Service Completed
                                  Within Target
 100%


  95%


  90%

                                                          2.53
  85%


  80%
            J    A     S     O      N     D     J     F     M         A      M       J

                                        FY 04/05    FY 05/06


                                                          Street Transportation 2
 CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006


Street Transportation ⎯ continued
                                                                              Customer Satisfaction
                                                                         on Mid-Block Streetlight Requests
            Miles of Residential Streets Overlaid                              Based on FY 04-05 survey responses
                                                                                     from 5% of customers.


FY 04/05


FY 03/04


FY 02/03


FY 01/02


FY 00/01


           50   60   70   80   90   100    110      120     130


                                                                                       93%
Percent of Major/Collector Street Miles with
          Satisfactory Rideability




                                                                               Miles of Streets per
                                                                       Street Maintenance Field Employee
                                                           20
                                                          19.5
                                                           19
                                                          18.5
                                                           18
                                                          17.5
                                                           17
                                                          16.5
                                                           16
       99% 97%                   98.7%                    15.5
      2002-03        2003-04     2004-05                   15
                                                                  FY 99/00 FY 00/01 FY 01/02 FY 02/03 FY 03/04 FY 04/05




                                                 Street Transportation 3
CITY MANAGER’S EXECUTIVE REPORT                                                                      APRIL 2006

Street Transportation ⎯ continued

                                                                                 SIGNAL CONSTRUCTION PROJECTS
        MAJOR STREET CONSTRUCTION PROJECTS
                                                                               SIGNAL             ESTIMATED DATE OF
                                               ESTIMATED START OF         PROJECT/LOCATION           COMPLETION
             STREET PROJECT
                                                 CONSTRUCTION
                                                                         Campbell/99th Ave      To be activated April 11, 2006
 Camelback Road & 25th St Pedestrian               Under Construction
 Underpass                                                               Williams/19th Avenue                      June 2006
 Deer valley Rd, 7 St. to Cave Creek Rd
                 th                                Under Construction

 7th St, Pima Fwy to Deer Valley Rd                Under Construction

 19th Ave, Deer Valley Rd to Happy Valley Rd       Under Construction

 35th Ave, Deer Valley Rd to Pinnacle Peak                 May 2006
 Rd

 35th Ave, Happy Valley Rd to Oberlin              Under Construction
 Way/33rd Ave

 35th Avenue, Southern Avenue to Broadway            September 2006

 35 Avenue, Broadway Rd to Lower
   th                                                    August 2006
 Buckeye

 40th Street Bridge over Indian Bend Wash      Construction Completed

 43 Avenue Bridge over RID Canal
   rd                                              Under Construction

 51 Ave, Lower Buckeye to Buckeye Rd
   st                                              Under Construction

 51st Ave and ACDC Bicycle Underpass                    October 2006




Comments/Highlights

National Construction Safety Week
National Construction Safety Week was the topic of a recent Channel 11 “On the Issues” program. Councilman
Lingner was the host, and his guests included Mike Frisbie from the Street Transportation Department and Ian Satter
from the Arizona Department of Transportation (ADOT). ADOT showed a new public service announcement that
explained how driving safely through work zones will benefit both drivers’ and road workers’ safety. Mike described
the safety benefits offered by the City of Phoenix’s new Right-of-Way Management Program.

2006 Slurry Seal Program
Work for the 2006 Slurry Seal Program contract started on Friday, April 7th and should be finished by late July. The
contract will slurry seal 48 miles of residential streets throughout the city.

2006 Residential Street Overlay
The contract for the 2006 residential overlay program was awarded on April 25. Approximately 68 miles of local
streets will be overlaid under this contract. The work will begin in late July and should be completed by December.

Maricopa Association of Governments (MAG) Pedestrian Policies and Design Guidelines Workshop
This event, hosted by Maricopa Association of Governments and City of Phoenix, provided in-depth discussion of
pedestrian design guidelines for urban environments throughout the valley.

Van Buren Pedestrian Safety Improvement
A two-stage crosswalk in front of the Carl Hayden Community Center on Van Buren at about 32nd Avenue was
completed. Staff met with area residents at the Center to discuss how they can protect themselves by using the new
two-stage crosswalk properly.


                                                       Street Transportation 4
CITY MANAGER’S EXECUTIVE REPORT                                                                  APRIL 2006

Street Transportation ⎯ continued

 Comments/Highlights Cont.

 School Safety Efforts
 Street Transportation staff met with representatives from the Fowler and Union School Districts to discuss traffic
 safety measures at proposed school sites. These meetings allow City staff to get involved early in the school
 planning process to resolve safety issues before construction.




                                               Street Transportation 5
CITY MANAGER’S EXECUTIVE REPORT                                                                 APRIL 2006

Water Services ⎯ continued                                                         Danny Murphy, Director
Water Services                                                                        danny.murphy@phoenix.gov




   Program Goal                                  Key Services
   The mission of the Water Services             Provide water service and treat
   Department is to provide high                 wastewater
   quality, reliable, and cost-effective
   water and wastewater products
   and services, which meet public,
   needs and maintain public
   support.
                                                                                   Phone 602-262-6251




                   Percentage of Calls Answered
 100%
 98%
 96%
 94%
 92%
 90%
 88%
 86%
 84%
 82%
 80%
        J     A    S     O    N       D      J     F     M    A   M    J

                                  FY 04/05        FY 05/06

                             Number of Calls Received
                                  Year-to-Date
                                   (Monthly)

                       757,403                          779,814




                                  FY 04/05   FY 05/06


                                                             Water 1
 CITY MANAGER’S EXECUTIVE REPORT                                                         APRIL 2006

 Water Services ⎯ continued
         Average Gallons of Water Used Per Capita Per Day*
                     *Data is one month in arrears
  300

  250

  200

  150

  100

   50

    0
         J     A    S     O       N   D     J   F    M     A    M    J

                                 FY 04/05       FY 05/06

* This number represents the daily consumption divided by the population.
It does not take into account water credited to the city for water reclamation and
ground water recharge as specified by the Arizona Department of Water Resources.
With these credits, the Gallons Per Day (GPD) is 5 to 10 percent less than shown.
 *Data is one month in arrears




                                 Number of Gallons of Water per $.01 = 4.27 Gallons




         Breaks/Leaks Annually per 100 Miles of Water Main
                                                                               Phoenix   Industry
                                                                                 12.7    Standard
                                                                                           is 29




                                                               Water 2
      CITY MANAGER’S EXECUTIVE REPORT                                                                                          APRIL 2006

  Water Services ⎯ continued

            Percent of Water Leaks Repaired Within the
                         5 Day Standard

98%
96%
94%
92%
90%
88%
86%
84%
82%
80%
        J       A       S       O     N   D     J    F    M    A    M       J

                                     FY 04/05       FY 05/06




                                     Ave rage M onthly Com bined Bill for Wate r and Sew er Service
                                                  for a Typical Re side ntial Custom e r


                     San Diego                                                                                                       $85.19

                         A ust in                                                                                         $71.94

                      Ft . Wort h                                                                                $65.74

                            Dallas                                                                      $57.95

               Oklahoma Cit y                                                                        $54.85

                    Kansas Cit y                                                                     $54.73

       Scot t sdale, A rizona                                                               $47.81

                            M esa                                                           $47.79

                        Tucson                                                           $44.06

                A lbuquerque                                                         $43.20

                        Phoenix                                                   $40.68

            Glendale, A rizona                                                    $39.82

                 San A nt onio                                                  $37.69

                         Tempe                                     $28.96




                                                                        Water 3
     CITY MANAGER’S EXECUTIVE REPORT                                                                           APRIL 2006

     Water Services ⎯ continued
            Number of Sewer Stoppages (monthly)                                    Total Miles of Sewers Cleaned


80                                                                   300

                                                                     250
60
                                                                     200

40                                                                   150

                                                                     100
20
                                                                      50

 0                                                                     0
      J    A    S    O    N     D     J     F    M   A   M   J             J   A    S   O    N     D     J     F    M   A   M     J

                           FY 04/05   FY 05/06                                                FY 04/05   FY 05/06




      Comments/Highlights

      TEAM EFFORTS

          Staff participated in the biannual water and energy lobbying trip to Washington, D.C. Councilman Claude Mattox
          lead the group, which also included Rio Salado project staff and the city’s federal lobbyists. The group met with
          staff from the U.S. Army Corps of Engineers, the offices of U.S. Senators and U.S. Congressmen for Arizona, and
          the House and Senate Energy & Water Appropriations Committees.

      DEPARTMENT ISSUES

          Water Resources staff attended a presentation by Kathy Jacobs, executive director of the newly formed Arizona
          Water Institute (AWI). The AWI, formed by Governor Janet Napolitano, is a consortium of Arizona’s three
          universities, focusing research and technology development on Arizona water issues. The Water Quality Center’s
          at Arizona State University (ASU) and University of Arizona (UA), the Water Resources Center at UA, and the
          Global Institute of Sustainability at ASU are expected to strengthen their efforts to collaborate with the WSD in the
          areas of real time water quality data acquisition and analysis and water conservation technologies.

      DEPARTMENT HIGHLIGHTS

          The 2005 Water Resources Plan Update report was published and distributed to various city departments, the
          mayor and city council members, and the City Manager’s Office. An electronic version of the document will be
          made available in early May.

          Staff coordinated and participated in the 16th Annual Industrial Pretreatment Awards Recognition breakfast, which
          honored 58 industrial users for being 100 percent in full compliance with all Pretreatment Program requirements
          during 2005. Also recognized were 39 individual graduates of the Pollution Control Division’s (PCD) Pretreatment
          Compliance Academy. A video about the Industrial Pretreatment Program also was produced as part of a
          segment of Inside Phoenix for Phoenix Channel 11.

          Staff completed the production of three 60-second public service announcements (PSAs) about grease, water
          conservation, and on-line bill payments. These PSAs, which star actor Leslie Nielsen, also began airing on
          Phoenix 11.




                                                                 Water 4
   CITY MANAGER’S EXECUTIVE REPORT                                                                        APRIL 2006

  Youth and Education ⎯ continued                                                       Deborah Dillon, Director
  Youth and Education Office                                                                 deborah.dillon@phoenix.gov




       Program Goal                        Key Services                                            • Management of two
       The Youth and Education Office      • Bi-Monthly letter to principals/superintendents         grants programs:
       (a function of the City Manager’s   • Management of know99 Television                         o Youth Diversity Grants
       Department)       maintains     a   • Development and maintenance of Phoenix                    Initiative, and
       network     of     communication      Education and Youth System (PEYS)                       o Nothin’ But Positive
       between      School Principals,     •Dissemination of information regarding youth-              Youth Service Fund
       District Superintendents, City        oriented and education-related activities and         • Maintain information on:
       Staff, and Youth by providing         events via listservs                                    o school        attendance
       resources, awards, and services     • Organization of events designed to recognize              boundaries       in  the
       which enhance relationships and       and     promote     youth     development and             city’s GIS (Geographic
       communication among these             business/education partnerships, including:               Information System),
       groups.                               o Youth Town Hall,                                        and
                                             o Outstanding Young Man/Young Woman of                  o provide training to
                                               the Year Awards,                                        educators in the use
                                             o Mayor’s Partnership Awards and Principal                of GIS software for
                                               for a Day                                               mapping and service
                                                                                                       learning

                                                                                                   Phone (602) 495-0314




               Number of Youth and Education
                   Listserv Subscribers                                   Number of "Visitors" to PEYS Computer Site
3500                                                            900

                                                                800
3000
                                                                700
2500
                                                                600
2000                                                            500

1500                                                            400

                                                                300
1000
                                                                200
 500
                                                                100

   0                                                              0
       J   A    S   O    N    D    J   F   M   A   M   J              J     A   S   O    N     D      J    F    M    A    M       J




                                                    Youth and Education 1
CITY MANAGER’S EXECUTIVE REPORT                                                                   APRIL 2006

Youth and Education ⎯ continued
                                                                         Number of "Visitors" to
                                                                       know99 Television Website
                                                       10000
                                                        9000
                                                        8000
                                                        7000
                                                        6000
                                                        5000
                                                        4000
                                                        3000
                                                        2000
                                                        1000
                                                           0
                                                               J   A      S   O   N   D   J   F     M   A   M   J



 Comments/Highlights

 The 16th Annual City of Phoenix Mayor’s Partnership Awards Luncheon was held with almost 600 people in
 attendance. 4 Business Education Partnerships were recognized:

 • Leadership/Educator - Virginia McElyea, superintendent of the Deer Valley Unified School District. united all
   stakeholders in the Deer Valley School District, which has 35,000 students.

 • Mentoring - Camp Swift Foundation and Palomino II Elementary School.

 • Innovation - Cesar E. Chavez Community School and Maricopa County Juvenile Probation Department..

 • Leadership - The Arizona Republic, Communities in Schools of Arizona and Creighton Elementary School.




                                               Youth and Education 2

				
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