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INSTITUTION ADDRESS

VIEWS: 15 PAGES: 58

									                       SAM HOUSTON STATE UNIVERSITY

REQUEST FOR PROPOSAL FOR CUSTODIAL SERVICES FOR:
RESIDENCE LIFE, RECREATIONAL SPORTS, AND ATHLETICS.

Sam Houston State University (“SHSU” or “University” herein), through this Request for
Proposal (“RFP”) is seeking a company (“Contractor” herein) to provide custodial services for
campus halls, small houses, apartments, plus certain athletic and recreational sports facilities and
events. Interested companies (“Proposers” herein) are requested to submit proposals
(“Proposals”).

Please be sure to read the Instructions to the Contractors carefully. Note that there is a pre-
proposal conference on March 2, 2006 at 1:00 p.m.(CST) I would appreciate a response in
writing by March 1, 2006 at 3:00 p.m.(CST) informing me if you plan to attend. You may
fax this notice to 936-294-1997. It is highly recommended that all interested Contractors
attend this pre-proposal. The HUB Subcontracting Plan will be discussed. The individual
completing the HUB Subcontracting plan should be present at the pre-proposal conference.

Sam Houston State University, established in 1879, is one of the oldest institutions of higher
learning in the State of Texas, located in Huntsville, Texas. The University offers bachelors,
masters and doctoral degrees in a variety of fields. The University community consists of
approximately 3,300 students in campus housing; approximately 12,000 students reside off
campus, and approximately 950 full and part time faculty and staff. The University offers
courses during a Fall semester, Spring semester, and two Summer sessions. In addition,
numerous summer camps and related activities occur in Residence Life spaces.

Residence Life

Currently, the University has 30 large halls and small houses (single student spaces)
(approximately 3,296 rentable beds, two beds per room) and two traditional apartment complexes
(296) units. The Residence Life business offices located at the corner of 17th Street and Ave. J
and one office located in White Hall are to be included in the custodial services RFP. There is no
community or common style bathroom in the residence facilities; rather, each suite of two to four
students shares one bathroom. However, some facilities contain public restrooms. All facilities
have public areas that can include reception, lounges, game rooms, television lounges, wash
rooms, kitchen areas and offices. Most facilities have interior hallways, while several have
resident rooms that open to the outside apartment style. Further, while concentrations of
facilities do occur, it should be noted the housing facilities are located throughout the University
campus. In addition to standard housing cleanings, there are some specialty cleaning situations
for Residence Life included on the RFP form.
     Sam Houston State University RFP #753-6-005DJF                                Page 2 of 58




Athletics and Recreational Sports

Various events are held in the University’s Athletic Stadiums. The Athletic Department wishes to
include Bowers Stadium, Holleman Field, Bearkat Softball Field, Baseball/Softball Complex
(stadiums), weight room facility, and Bowers Field House in this RFP for custodial services.
Similarly the Department of Recreational Sports has certain areas requiring more traditional
cleaning, and desires a proposal on cleaning costs as well as pricing for cleaning services for the
various events held in the Johnson Coliseum. University reserves the right to refuse any and
all proposals and/or to award all or partial portions of the proposal.
     Sam Houston State University RFP #753-6-005DJF                                 Page 3 of 58

                               Instructions to Contractors
General Comments
This document and all appendices are considered part of the required specifications to RFP-753-
6-005DJF. Sam Houston State University reserves the right to modify any part of the document
at its discretion. Sam Houston State University reserves the right to reject any and all proposals.
The contractor shall furnish all supervision, cleaning personnel, equipment, supplies, tools and
other materials as required to complete the custodial services for Sam Houston State University.
A campus map will be provided at the pre-proposal conference.

Pre-Proposal Conference
Pre-Proposal Conference will be:
Thursday –March 2, 2006 at 1:00 p.m. (CST)
White Hall Training Room
2101 Ave. I (Lobby area), Huntsville Texas 77340

Final Date and Time for Questions
Friday – March 3, 2006 at 1:00 p.m.(CST)

Request for Clarification by Proposers
Proposers may request that the University clarify information contained in this Request for
Proposal. All such request must be in writing to:


Mr. Dan Fry
Sam Houston State University
1903 University, Estill Bldg., Rm. 330
Huntsville, TX 77340
FAX: 936-294-1997


The University will attempt to answer all written questions received on or before 1:00 p.m.(CST)
March 3, 2006 (legal questions may require more time). All responses to written questions will
be posted on the Walker County Alliance webpage and the Texas Building and Procurement
Commission’s Electronic Business Daily web page.                 See www.shsu.edu/wca        and
http://esbd.tbpc.state.tx.us respectively.

Addenda to the RFP
If it becomes necessary to revise any part of this RFP, notice of the revision will be given in the
form of an addendum will be posted on the Walker County Alliance web page at
www.shsu.edu/wca and the Texas Building and Procurement Commission’s Electronic Business
Daily web page at http://esbd.tbpc.state.tx.us. All addenda shall become a part of this RFP and
shall become part of the contract. It is the responsibility of the proposer to monitor the
website for addenda and other written responses.
     Sam Houston State University RFP #753-6-005DJF                                Page 4 of 58

Submission Requirements
One (1) original and five (5) copies of the proposal will be due on:
                      March 21, 2006 at 3:00 p.m.(CST)

Proposals should be delivered by the required date and time to:
                      Sam Houston State University
                      1903 University Avenue
                      Estill Building, Room 330
                      Huntsville, TX 77340

Faxed proposals will not be accepted.
Late proposals will be disqualified.
Execution of Offer without a signature will be disqualified. (Appendix K)
HUB Subcontracting Plan must be completed in its entirety. (Appendix L)

 Presentations
Sam Houston State University may invite the responsive firm(s), at the firm(s) expense, to give
an oral presentation and respond to questions.

Start Date/Contract Term
The successful contractor will begin service, on September 1, 2006 for a period of 35 months or
on the date of award, to end on July 31, 2009 (If the award is made and the vendor cannot start
on that day, the date of service is to begin no later than fifteen (15) days from the date of award.
If service begins in the middle of a month, the monthly price will be pro-rated based on a 30 day
month). Contract may be renewed effective August 1, 2009 and August 1, 2010 for up to two (2)
additional one-year periods. The decision to extend the contract will be made based upon the
recommendations of the authorized representatives of Sam Houston State University and the
contractor. Final approval for any extensions shall be made by Sam Houston State University.

Termination/Cancellation
In the event that the contractor is non-compliant with any portion of the contract, Sam Houston
State University will give contractor 30 days written notice to comply. If compliance is
unsatisfactory after 30 days, Sam Houston State University has the right to terminate the contract.
If contract is not to be renewed, at the end of its initial term or any renewal term, Sam Houston
State University will give contractor 60 days written notice of non-renewal.

Bid Bond
A cashier's check, letter of credit, or bid bond executed by a Security Company authorized
to do business in the State of Texas, in the amount of $10,000 must accompany the proposal.
Security must be made payable to Sam Houston State University. Failure to comply will
result in rejection of proposal.

Firm Offer
Each contractor must agree in advance in written form to submit a proposal with cost figures
which will be firm for at least one hundred and eighty (180) calendar days after the opening date
of the proposals. By submitting a Proposal, the Contractor agrees to the Sample Contract in
Appendix M.
     Sam Houston State University RFP #753-6-005DJF                                  Page 5 of 58


If a contract is awarded, a Sam Houston State University Purchase order will be issued to the
successful contractor, within the time for acceptance specified in the offer, and shall be deemed
to result in a binding contract without further action by either party.

Contract Award
Sam Houston State University intends to award all aspects of operation of the custodial contract
to one company. Please see Appendix J for Evaluation Criteria.

Proposal Format
Proposals must be submitted in the form outlined here. The materials submitted must be in
sequence and related to the Request for Proposal. Sam Houston State University will make no
reimbursement for the cost of developing or presenting proposals in response to the Request.
Please note that the proposals will be evaluated on how well the RFP instructions are followed.

       A. Company Profile
          History of company, year founded, philosophy or mission statement, description of
          types and number of accounts served, number of employees, ownership of company
          and business classification (corporation, partnership, sole proprietorship).

       B. Qualifications

               1. Each contractor shall submit evidence of qualifications which would influence
                  the ability to satisfactorily perform the housekeeping services defined
                  elsewhere in this document (see evaluation criteria for additional pertinent
                  details). Contractor must have been in cleaning business for a minimum of
                  three (3) years under the same name.

                2. Contractor must submit, along with contact name and phone number, at least
                   three (3) commercial/higher education accounts serviced by the vendor for at
                   least two (2) years that are similar in size, type, and quality of cleaning to this
                   proposal. Sam Houston State University reserves the right to contact these
                   businesses, institutions, etc. and requests that contact information be included
                   for each account. Failure to comply will result in rejection of the proposal.

                       a. Contractor is required to list all higher-educational contracts lost in the
                          last three (3) years with reason for cancellation or non-renewal. Sam
                          Houston State University reserves the right to contact these businesses,
                          institutions, etc. and requests that contact information be included for
                          each account. Failure to comply will result in rejection of proposal.
                       b. Provide audited financial statements for the last two (2) years.
                       c. Provide certificates of insurance that meet the requirements outlined in
                          the Insurance Coverage Section.
                       d. Proposer should describe in reasonable fashion the expected business
                          organization form, including, if applicable, the state in which the
                          corporation is incorporated, principal officers, and of what entity(ies) the
                          organization is a subsidiary, if applicable.
Sam Houston State University RFP #753-6-005DJF                                Page 6 of 58

                  e. Describe your experience in servicing a stadium with a capacity of 10,000
                     or more attendees, if any.

           3. Staffing Plan and Policies

                  a. Using the attached Staffing Worksheet (Appendix B, Page 20), show
                     number of proposed full-time and part-time employees.
                  b. Explain staffing and management plan for campuses.
                  c. Provide organizational chart for Sam Houston State University site.
                  d. Provide resumes for key corporate and site employees, including project
                     manager.
                  e. Proposers shall designate a “contractor’s responsible person” (custodial
                     manager) who will reside locally and manage the contract for the
                     Proposer. The University reserves the right to interview and approve the
                     selection of the custodial manager. Contractor must be willing to
                     reassign any employees from direct contact with University personnel or
                     students when requested to do so by the University. Such request shall
                     only be made on the grounds that continued employment in contact with
                     students and/or University employees would be detrimental to the
                     University’s public relations. The University may also ask the Contractor
                     to remove any employee from the University premises for cause, if due
                     notice is given the Contractor by the University. Contractor shall insure
                     that situations involving nepotism among the supervisor(s), and
                     assistant(s) are strongly discouraged, and will take action to terminate
                     such situations if the University so requests.

                      Contractor must recognize that satisfactory public relations with
                      students, faculty, staff and visitors to the University campus is an
                      important part of the custodial service. Proposers should provide as
                      part of the proposal provisions covering service to customers,
                      including information on training programs which impact customer
                      service.

                     Proposers are requested to provide a staffing proposal in their response
                     to include an indication of employment of University students as part-
                     time employees.
                  f. Summary of training provided to your employees.

           4. Operations Plan and Policies

                  a. Explain quality control procedures.
                  b. Explain emergency cleaning procedures.
                  c. Include training manual and safety manual with procedures that will be
                     implemented at Sam Houston State University.
                  d. List grades, qualities, and brand name of chemicals that would be used
                     at Sam Houston State University.
                  e. Explain security plans and procedures.
                  f. Provide description of uniforms to be worn by contract personnel.
     Sam Houston State University RFP #753-6-005DJF                                Page 7 of 58

                       g. Proposer shall agree to fully cooperate with the University Police
                          Department concerning the enforcement of University regulations.
                       h. To insure a smooth transition and uninterrupted service of operations,
                          proposers should submit a detailed transition plan as part of the
                          proposal.
                       i. Provide safety information to include: name of insurance provider,
                          safety history of your firm and a general plan on safety practices to be
                          followed at the University.

                5. Pricing - Complete the Pricing Worksheet (Appendix A, Page 18) of the
                   Request for Proposal. Pricing must be submitted on this Worksheet.

                6. Other factors not included in this RFP that the proposer wishes to
                   propose may be included with the proposal and will be considered by the
                   University. The University is not obligated to agree to any of these additional
                   factors.

Walk-Off Mats
Sam Houston State University will be responsible for providing and replacing mats for the inside
and outside of each building entrance. Contractor is responsible for notifying the University
contact of any missing mats that need to be replaced.

Window Cleaning
Contractor will be responsible for cleaning exterior windows and high (above arm’s reach)
interior windows annually.

Level of Cleanliness
It will be the responsibility of the Contractor to provide housekeeping services for the individual
locations in keeping with high standards for an educational institution from the perspectives of
sanitation, public relations and protection of the physical facility. Therefore, the intent of this
proposal request is to approach this matter from a level of cleanliness concept, and a detailed
cleaning schedule is included in Appendix C, E and G.

Space
To the extent possible, detailed information on building floor plans and square footage has been
furnished to the contractor in Appendix D, F and H. However, through actual measurements, use
of existing drawings and/or other means, it shall be the responsibility of the Contractor to verify
measurements as deemed applicable for the submission of a proposal.

Personnel
All matters pertaining to the recruitment, screening, hiring, and retention shall be the exclusive
responsibility of the contractor. These matters shall be done fully in compliance with existing
statutes and regulations pertaining to affirmative action, non-discrimination, wage and hour and
any other stipulations germane to prudent personnel management.

Only those personnel who have been properly trained (as stated in your training/safety manual)
shall be assigned duties under this contract.
     Sam Houston State University RFP #753-6-005DJF                              Page 8 of 58

All personnel shall be dressed in uniforms in a manner authorized by the contractor and approved
by Sam Houston State University. The personnel shall be neat and clean in appearance.
Uniforms and picture identification badges shall be worn which fully identify the worker as a
member of the contractor's work force.

No employee who has a police record other than minor traffic violations may be assigned duties
under this contract. Contractor shall be responsible for the submission of a police clearance
record within 24 hours upon request. The University reserves the right to perform background
checks at anytime on employees of the contractor assigned to the University.

Contractor will pay at least the minimum wage rate. Contractor will pay all taxes pertaining to
his/her employees as required by law.

Any employee whose work habits and/or conduct are deemed objectionable by Sam Houston
State University shall be removed from the work force upon written request of the authorized
Sam Houston State University representative.

The actual cleaning/maintenance of the areas will be conducted both during the day and
evenings. Not all areas will be cleaned during the same time frame. These hours are to be
determined at the time of award.

Office Space, Storage Space and Utilities
Sam Houston State University will provide a small office space, limited storage space and
utilities for contractor’s on-site operations.

Safety
The contractor shall be responsible for the training as necessary in the application of chemicals
and the use of equipment to facilitate safe conditions for the employees, and the University's
students, staff and faculty.

Relationship of Parties
Contractor shall be an independent contractor, and not an employee or agent of Sam Houston
State University.

Security
The contractor shall be responsible for training employees in security requirements of Sam
Houston State University, and shall be responsible for the enforcement of the same.

       1.     The Contractor shall be responsible for safeguarding against loss, theft, or damage
              of all Sam Houston State University property, materials, equipment and
              accessories which might be exposed to the Contractor's personnel.
       2.     Guns, knives or other dangerous weapons shall not be allowed on campus.
       3.     Alcohol and drugs are prohibited on the campus.
       4.     Keys should be properly handled to maintain property security and safety.
              Additionally, contractor shall be fully responsible for the replacement of any keys
              that are lost and the cost of re-keying the facility, if the Sam Houston State
              University representative deems it necessary.
     Sam Houston State University RFP #753-6-005DJF                                Page 9 of 58


Supervision
All supervision as required for the execution of those contractual responsibilities assumed by the
contractor shall be done by the contractor or his/her designated representative.

Damage
Contractor shall be responsible for the repair/replacement to the satisfaction of Sam Houston
State University’s representative of any damage to the facility caused by any employee of the
contractor. Any such damage shall be promptly reported by contractor to the authorized Sam
Houston State University representative.

Equipment and Supplies/Materials
The procurement and maintenance of all equipment required for the successful execution of this
contractual obligation shall be the contractor's responsibility.

Sam Houston State University will provide locked storage space (Janitor Closets) but it shall not
be responsible for losses, which may be incurred due to theft and/or vandalism.

All equipment shall be maintained properly, and kept in clean condition.

A listing of all chemicals and equipment which will be used by the contractor must be submitted
with the proposal for evaluation purposes. Changes may be made in writing with the approval of
both parties.

All chemicals and equipment must meet or exceed OSHA requirements and commonly
recognized safety requirements. Material Safety Data Sheets will be maintained on each job site
for all chemicals used in the cleaning processes.

The Contractor must furnish all needed safety equipment and protective devices necessary for the
safety of all building occupants and property of Sam Houston State University.

The University reserves the right to request usage numbers for paper products, supplies,
materials, and chemicals for University use and/or future RFPs.

Emergencies
All emergency conditions shall be promptly reported to the University's authorized
representative.

Contractor's Representative
A representative of the contractor shall be appointed within 24 hours after receipt of contract, and
this person shall be available as deemed necessary by the representative for purposes of reporting
problems, requesting schedule changes, etc. This individual shall be someone other than the job
supervisor and he/she shall be the sole contact person for routine matters.
    Sam Houston State University RFP #753-6-005DJF                                 Page 10 of 58

Scheduling Housekeeping
All housekeeping shall be done with a minimum of disruption to normal University functions.
Normal daily hours of cleaning will be determined at the time of award. See Appendix C, E, and
G Cleaning Schedules, for duties.

University activities require weekend work. This is considered routine and should be allowed for
in your proposal. Arrangements will be necessary to accommodate these activities.

HUB Subcontracting Plan
Sam Houston State University has adopted the TBPC rules as their own HUB rules (Texas
Government code 32161.003 – Agency Rules (TAC111.15). It is the policy of the University to
encourage the use of small and historically underutilized business by making good faith efforts to
increase purchases and contract awards through race, ethnic, and gender neutral means. The goal
is to promote full and equal business opportunity for all businesses. The University will make
good faith efforts to assist small and historically underutilized business in receiving a portion of
the total contract value for all contracts for construction, services, including professional and
consulting services, and commodities purchases. The University believes there are probable
HUB Subcontracting opportunities in the area of Custodial Services and Custodial Supplies.

NOTE: All purchases or services, which exceed $100,000.00, require a completed HUB
Subcontracting Plan at time of the Request for Proposal opening. Sam Houston State
University encourages proposers to utilize the HUB Subcontracting Plan, even if the dollar
amount falls below the $100,000.00 requirement. (See Appendix L.)

Proprietary Information
After the award of the Proposal, all proposals will be open for public inspection. Financial data,
trade secrets, test data, and similar proprietary information will, to the extent permitted by law,
remain confidential provided such material is clearly so marked by the proposer when the
proposal is submitted; however, net cost information may not be confidential.

Data Supplied by University
Data included with this Request for Proposal providing information regarding the size of the
buildings, the number of residents, type of space usage, and similar such information is expressly
hereby noted to be an estimate for the general guidance of proposer and may not be specific and
accurate as to detail. It is the proposer’s responsibility to ascertain the physical and technical
properties of this activity.

       For further information contact Dan Fry, 936-294-1941.

Equal Opportunity Laws and Affirmative Action
Sam Houston State University is committed to Equal Opportunity and Affirmative Action. The
proposer must pledge to comply with Equal Opportunity laws and that it will not discriminate
against any employee or application for employment because of race, creed, national origin, sex,
age, job-unrelated handicap, or marital status.
    Sam Houston State University RFP #753-6-005DJF                              Page 11 of 58

Insurance and Performance Bond

       A. Insurance
       Contractor shall procure and maintain the following insurance policies and shall name the
       University as an additional insured as appropriate; and upon execution of a contract to
       operate, shall furnish the University a certificate of insurance for each coverage before
       any services are performed.

              1.    Worker’s Compensation Insurance;

              2.    Comprehensive Bodily and Property Damage Insurance, (including bodily
                    injury and property damage caused by motorized vehicles, individual injury
                    or death, and/or property damage in any one accident, with limits of at least
                    one million dollars ($1,000,000.00) per occurrence);

              3.    Business Interruption Insurance and Casualty Insurance and General Liability
                    Insurance, including premises and operations, blanket contractual, fire
                    damage, products and completed operations, and personal and advertising
                    injury in an amount of $1,000,000 combined single limit for injury or death
                    of any person(s) and property damage. Contractor shall purchase such
                    insurance from a company authorized to do business in Texas, and Contractor
                    shall provide the University with certificates evidencing proof of such
                    insurance. Such policies shall contain a covenant that the insurance company
                    shall provide thirty days written notice to University before cancellation.
                    Such policies shall be primary and non-contributing with any insurance
                    carried by the University.

       B. Assurance of Performance
       The awarded Contractor shall maintain to the University’s benefit a letter of credit or a
       performance bond each year in the amount of one half of the amount due annually.
       Should the Contractor elect to furnish and maintain a performance bond, the bond shall be
       executed by a corporate surety or sureties authorized to do business in Texas and executed
       on forms approved by the Attorney General of Texas.

Indemnification
The Contractor shall indemnify the University, its Board of Regents, its officers and employees
against any loss or damage (including reasonable attorney’s fees and other costs of litigation)
caused by the Contractor’s negligent acts or omissions or the negligent acts or omissions of the
Contractor’s agents or employees. Contractor shall defend any suit against the University
alleging injuries or damages arising out of the services performed; provided, however, that
nothing contained herein shall require the Contractor to defend or indemnify the University for
Injuries or damages arising solely out of the negligence of the University, its agents, or
employees.

University Custodial Contract
SHSU intends to execute a contract for the custodial services of the Residence Life housing
operation, various Athletic Facilities and Recreational Sports Facilities. A copy of the Contract
    Sam Houston State University RFP #753-6-005DJF                                   Page 12 of 58

to be executed is included with this Request for Proposal in Appendix M. This Contract will be
completed and executed at time of award. The University reserves the right to modify this
contract to the extent necessary to conform with the terms contained in this RFP. DO NOT
INCLUDE A COMPANY CONTRACT WITH YOUR PROPOSAL SUBMISSION. By
submitting a Proposal, the Contractor agrees to the Sample Contract in Appendix M.

       A. Contract Term
       The University intends to execute a three (3) year contract with the contractor, with an
       option to extend the agreement for up to two (2) additional one year periods. No contract
       will be automatically renewable at the end of the contract term.

       It is highly unlikely, but at the sole discretion of the University, the University reserves the
       right to consider price increases from the awarded vendor 60 days prior to annual renewal.
       The awarded vendor’s written request must demonstrate extreme changes in cost related
       to the contract.

       B. Payment Method
       The Contractor will invoice the University and the University will make payments on a
       monthly basis. The University will pay for the majority of the contract items on an “equal
       payment” basis where one-twelfth of the annual contract amount is paid monthly. The
       University will pay within 30 days of invoice. Some items in this proposal are to be
       utilized on a per event or as needed basis. These items are to be invoiced monthly when
       utilized and not included in the “equal payment” portion of the contract. The University
       will pay for these items within 30 days of invoice. The items are noted on the Proposal
       form. The University will only be invoiced for services performed. Cost for emergency
       call outs will be included in the base price. Contractors can expect 50-60 calls per year.

       C. Contract Law
       Any contract resulting from this Request for Proposal will be subject to the laws of the
       State of Texas, and will be performable in Walker County, Texas. The total contract will
       include only the executed contract.

       D. Contract Assignment
       No portion of the custodial operation or of any negotiated and executed contract for the
       University custodial services may be sublet, subcontracted, or otherwise assigned by the
       contractor without the prior written consent of the University.

       E. Re-Award
       The University has the option to re-award to the next highest ranked Proposer that meets
       the requirements of the RFP, if the awarded Proposer cannot meet the requirements of the
       RFP, throughout the term of the Contract.

Contractor Responsibilities
The Contractor shall assume responsibility for expenses related to the following (as well as any
other responsibilities specifically enumerated within this Request for Proposal.
Sam Houston State University RFP #753-6-005DJF                               Page 13 of 58

  A. Expenses
  The Contractor is to provide ALL labor, equipment, chemicals, supplies and material to
  perform the duties specified.

                  1. Chemicals, Supplies and Material to include: Trash Bags, Soaps,
                      Cleaners, Compounds, Detergents, Hand Soap, Polishes, Deodorants,
                      Waxes, Disinfectants, Sprays, Strippers, Dust Cloths, Trash Liners,
                      Brooms, Mops, Toilet Paper, all toilet paper on this contract will be 2-
                      ply, Paper Towels, and any and ALL other materials not listed,
                      necessary to perform required duties. The University will not be
                      responsible for any products related to this RFP. Chemicals shall be
                      supplied by the Contractor. All chemicals and supplies shall be
                      approved by University prior to contract award. In addition, M.S.D.S.
                      sheets will be provided to the University on all chemicals to be used by
                      the Contractor at the University. In addition, all products used must be
                      compatible with existing dispensers

  B. Bonding
  All employees of contractor shall be bonded for no less than $50,000.00.

  C. Risk of Loss
  The risks of loss or damage to inventory, equipment and other properties while in
  transition to or from the custodial operation or within the premises for operations, except
  to the extent any claims are caused by the negligence or misconduct of University, its
  agents or employees. This includes all risks of loss of monies, except to the extent any
  claims are caused by negligence or misconduct of University, its agents or employees. It
  also includes inventory and supply pilferage, theft and robbery, except to the extent any
  claims are caused by negligence or misconduct of the University, its agents or employees.

  D. Workmanship
  Contractor shall perform the duties, functions and all other work in a good and
  workmanlike manner to the standard satisfaction of University.

  E. Reporting of Problems
  Contractor shall report any hazardous condition and all items in need of repair, including,
  but not limited to: leaky faucets, toilets, urinals, mold and drain stoppages in a manner
  agreed between University and contractor.

  F. Use of Services
  If Contractor desires the use of University Physical Plant or Residence Life services, such
  services shall be billed to the contractor at University’s normal rates.

  G. Compliance with Codes
  Contractor shall abide by all State and Federal laws and all sanitation, safety and fire
  codes, regulations and other ordinances pertaining to the contractor’s operations at the
  University.
    Sam Houston State University RFP #753-6-005DJF                                  Page 14 of 58

       H. Management Review
       Contractor shall provide supervisory personnel to assure quality control during all
       scheduled cleaning activities and shall have the project supervisor daily spot check to
       insure the cleaning schedules are being performed as per contract specifications.

       I. Labor Relations
       Contractor shall be solely responsible for its own labor relations with any trade or union
       representative and shall negotiate and adjust all disputes between itself and its employees
       or any union representing its employees. Contractor shall comply fully with all applicable
       federal and state laws, rules, and regulations concerning employment and labor relations.

       J. Cooperation with University Employees and other University Contractors
       Contractor shall cooperate fully with other contractors of the University, with University
       employees, or with employees of other persons of firms having business with the
       University as may be required by the circumstances of as the University directs.

       K. Customer Input
       Contractor shall cooperate with efforts designed to generate input from the University’s
       residents including, but not limited to, cooperation with a University advisory committee
       or market research.

       L. Liens
       Contractor shall keep the University free and clear from all liens asserted by any person or
       firm for any reason arising out of the furnishings of services or materials by or to
       Contractor.

       M. Publicity
       Contractor shall not, without prior written approval of the University in each case,
       publicize or advertise in any form the fact that it is providing services to the University,
       provided however, that Contractor may list the University on a routine client list for
       matters of reference.

       N. Drug Free Workplace
       Contractor will provide a drug-free workplace in compliance with Public Law 100-690,
       Title V, Subtitle D, of the Drug-Free Workplace Act of 1988. The unlawful manufacture,
       distribution, dispensing, possession and use of a controlled substance are prohibited on
       the premises of the University or any of its facilities. Contractor will discipline any of its
       employees who violate this prohibition up to and including termination of employment.
       All of Contractor’s employees, as a condition of employment, will comply with this
       policy.

Responsibilities of the University
The University shall assume responsibility for expenses or provision for services related to the
following (as well as any other responsibilities specifically enumerated within this Request for
Proposal).
    Sam Houston State University RFP #753-6-005DJF                                 Page 15 of 58

       A. Non-communication Utilities
       The University will furnish heat, water, electricity and air conditioning at the University’s
       expense. The University shall not be liable for any loss that may result from the
       interruption or failure of any such utilities or services. Contractor may specify reasonable
       utility requirements that University shall provide. However, the University shall not be
       required to provide or pay for the installation of additional electrical lines, plumbing,
       drains, fans, duct work, etc., the provision of which shall be the sole responsibility of the
       contractor (with prior written consent of University).

       B. Communications
       The University will make available the University telecommunications and mail services,
       just as they are available to any department within the University, and the contractor will
       be billed accordingly.

       C. Parking
       The University will make parking on campus available to the contractor’s employees, just
       as this service is available to any University employee, and at the same cost and
       assignment method.

       D. Space
       The University will provide office space for contractor’s supervisory personnel and
       additional storage space in a University building other than that provided in the usual
       janitorial closets located with each building for storage of chemicals and supplies.

       E. Security
       The University Police Department will provide security service in the same manner
       provided as for other SHSU campus buildings; special security services may be provided
       upon request with contractor agreeing to fully reimburse University for such services.

       However, contractor shall not, except in physically dangerous or other emergency
       situations, summon public emergency services except through the University Police
       Department. Contractor shall not seek to have students or employees of the University
       who are suspected of theft arrested by public authorities without prior consultation with
       the University Police Department.

       F. Trash Removal/Dumpsters
       The University will provide exterior trash and garbage dumpsters in the vicinity of the
       building being cleaned and shall be responsible for the removal of garbage and trash from
       these exterior dumpsters. Contractor shall empty trash and garbage from the buildings
       and apartments into these exterior dumpsters. Contractor will not dispose of chemicals
       through these dumpsters, or any other method on the University campus, without prior
       approval of the University Safety Officer or his appropriate designee.

University Policies
The University expresses the following policies that must be adhered to and made reference to in
any contract, in addition to any other policies located within this Request for Proposal.
Sam Houston State University RFP #753-6-005DJF                                Page 16 of 58

  A. Calendar
  The performance of the contract will conform to the University calendar. In the event
  activities are scheduled or occur on the premises that interfere with contractor’s normal
  cleaning schedule, contractor shall rearrange such schedule so the work is performed
  before and/or after the activity. Such rearrangements of the schedule shall not be a basis
  for additional fees or charges.

  B. Financial Records and Matters
  The University requires that Contractor retain complete financial records, which shall be
  accessible for audit by the University or its independent auditors.

          1.    Contractor shall keep records pertaining to the contracted operation on file
                for a period of five (5) years from the date the records are made. Contractor
                shall give the University and its agents the right and privilege at reasonable
                times of inspecting, examining, and auditing Contractor papers, bills,
                vouchers, invoices, book of account. Contractor shall freely lend its
                assistance in making such inspections, examinations and audits.

          2.    Contractor will pay all federal, state, and local taxes which may be assessed
                against Contractor’s equipment or merchandise while in or upon the premises
                of University, as well as all federal, state and local taxes assessed in
                connection with the operation of its business upon the premises of University.
                Contractor shall comply with all federal, state and local laws and regulations
                and shall agree to comply with all laws pertaining to wages and hours of
                employment.

          3.    Contractor will obtain at its expense, and in its name, all necessary licenses
                and permits required to perform the services herein.

          4.    Contractor is expected to pay its bills in a timely manner.

  C. Reasonable Restraint
  Contractor must be willing to refrain from use of any cleaning method or chemical
  requested by the University. Any such University requests shall not be made arbitrarily or
  capriciously.

  D. Work Evaluation
  Contractor will inspect the facilities monthly with a designated representative of the
  University for the purpose of evaluating the level of work performed by contractor. A
  formal evaluation report will be completed each month and signed by representatives of
  contractor and University.

  E. Notice
  If contractor fails to perform under the terms of the agreement, the University shall give
  contractor a written notice of its failure to perform. If contractor fails to correct the
  nonperformance within 30 days, the University may terminate the agreement by written
  notice.
Sam Houston State University RFP #753-6-005DJF                                Page 17 of 58


  F. Special Cleaning Scheduling:
  Contractor shall provide that the Contractor is available for cleaning services on a flexible
  basis, seven days a week, to clean rooms relating to the move in and move out of summer
  camps and conference groups. The majority of this work will occur, but is not limited to,
  the summer break period between the end of the Spring Semester and the beginning of the
  Fall Semester. Some conference groups/camps will out of necessity be scheduled to move
  into a building within 12 hours of the move out of a pervious group. Contractor must
  plan to work of the occasional rush cleanups to provide basic cleaning for the new groups.
  A majority of housing buildings are used during the summer for conference groups and
  summer school residents, the Contractor shall be required to send extra personnel to assist
  during these occasional rush cleanups to provide basic cleaning for new groups.

  G. Emergency Calls
  Contractor shall be available on a 24 hour, 7 day a week basis to handle emergency work.
  Contractor shall be responsible to provide an appropriate employee with a cell phone to
  be carried at all times. This cell phone in addition to their home telephone at his or her
  residence will be for the purpose of the University being able to reach contractor when
  needed for routine or emergency matters. The emergency shall be reacted to quickly and
  efficiently (within one (1) hour of being notified of the emergency), the person(s)
  responding must have the proper equipment available for use, such as a wet-vac, and
  similar equipment. An emergency call is defined as a situation where serious financial or
  operational damage to the University, health hazard, or life threatening conditions exists
  and service cannot be deferred. Examples include, but are not limited to: sewage
  overflow/backup cleanup, broken pipe cleanup, the presence of bodily fluids such as
  blood and vomit and similar examples. Examples that are not considered emergency
  callouts include, but are not limited to: picking up of broken bottles, pranks, beverage
  spills and other non-serious situations. Failure to respond to emergency call-outs shall
  result in monetary reparation to the University for expenses incurred in dealing with
  emergency.

  H. Changes in Services
  The University, without invalidating the agreement, may order extra work or make
  changes by altering, adding to or deducting from the work or material to be
  furnished under this contract, the sum being adjusted accordingly. These changes could
  include deduction or addition of entire buildings due to renovations or new construction.
  The University shall give written notice, a minimum of 30 days prior to any changes in
  service. Any changes in this contract must be in writing and signed by the authorized
  Department Head and Purchasing Department Representative of Sam Houston State
  University.

  I. Addition of Square Footage
   If space and/or buildings need to be added during the term of the contract, it will be at a
  comparative price to existing prices on similar space and/or buildings. Sam Houston
  State University reserves the right to negotiate the original price if substantial square
  footage (buildings) is added.
     Sam Houston State University RFP #753-6-005DJF                                     Page 18 of 58

                                                                                            Appendix A
                                  BASE PRICING WORKSHEET
                        (Please complete this form and return with Proposal)

Residence Life Section – (See Appendix C & D)                                 Price

9 Month Cleaning for Belvin-Buchanan                                     $_______________for 9 months

9 Month Cleaning for Elliot Hall                                         $_______________for 9 month

9 Month Cleaning for Estill Hall                                         $_______________for 9 months

9 Month Cleaning for Jackson/Shaver Hall                                 $_______________for 9 months

9 Month Cleaning for King Hall                                           $_______________for 9 months

9 Month Cleaning for Sam Houston Village                                 $_______________for 9 months

9 Month Cleaning for Raven Village                                       $_______________for 9 months

9 Month Cleaning for Colony Apt.                                         $_______________for 9 months

9 Month Cleaning for 30-38 person capacity Houses (17)                   $_______________for 17 houses

9 Month Cleaning for 48 person capacity Houses (3)                       $_______________for 3 houses

9 Month Cleaning of White Hall                                           $_______________for 9 months

9 Month Cleaning of Smith Hall                                           $_______________for 9 months

9 Month Cleaning of Kirkly Hall                                          $_______________for 9 months

12 Month Cleaning of Bearkat Village                                     $_______________for 12 months

12 Month Cleaning of Residence Life Offices                              $_______________for 12 months

12 Month Cleaning of White Hall Training Room and Offices                $_______________for 12 months

12 Month Cleaning of Breezeway between Belvin Café and Elliott Hall      $_______________for 12 months

Annual Summer Camps Cleaning – (Approx. 4,000 Rooms)         Lump Sum    $_____________May20-thru-Aug 10

Annual Summer School Facilities - (1 Hall and 3 Houses)     Lump Sum     $_______________per year

Recreational Sports Section (See Appendix G & H)

12 Month Cleaning of Concourse Restrooms in Johnson Coliseum             $_______________for 12 months

12 Month Cleaning of Downstairs Locker Rooms in Coliseum                 $_______________for 12 months

12 Month Cleaning of Coliseum Office                                     $_______________for 12 months


                          TOTAL BASE PRICE LISTED ABOVE                 $_________________________
* Note: The initial Contract will be for 35 months.
     Sam Houston State University RFP #753-6-005DJF                                           Page 19 of 58

                        Pricing per Hour, per Event, per Cleaning Worksheet

Athletics Section – (See Appendix E & F)

Bowers Stadium Cleaning (Full Stadium)*                       $_______________per event (est.18)

Bowers Stadium Cleaning (Half Stadium)*                       $_______________per event (est.17)

Restroom Attendants During Specified Events*                  $_______________per hour, per person (est. 250 hr)

Bowers Stadium Field House Offices*                           $_______________per cleaning (est. 12)

Bowers Stadium Field House Locker Room Level*                 $_______________per cleaning (est. 12)

Baseball/Softball Complex (Stadiums)*                         $_______________per cleaning (est. 55)

Baseball/Softball Complex (Field House/Practice Facility)*    $_______________per cleaning (est. 12)

Weight Room Facility*                                         $_______________per cleaning (est. 24)

Holleman Field Restrooms*                                     $_______________per cleaning (est. 18)

Holleman Field Trash Pickup*                                  $_______________per event (est. 18)

Softball Field Restrooms*                                     $_______________per cleaning (est. 12)

Softball Field Trash Pickup*                                  $_______________per event (est. 12)



Recreational Sports Section (See Appendix G & H)

Restroom Attendants During Specified Events*                  $_______________per hour, per person (est. 300 hr)

Coliseum Cleaning (Seating Bowl) Arena Cleanup*               $_______________per cleaning (est. 35)

Quarterly Concourse Cleaning*                                 $_______________per cleaning (est. 4)




Escalation Rate

Prices shall be firm throughout the initial three (3) year term of the contract. Escalation rate for optional
renewal years of the contract shall be ______% first renewal year and ______% second renewal year.




*Items which are not part of the “equal payment” terms and must be invoiced monthly when utilized. All
other items on this Proposal form will be paid on a monthly basis one-twelfth of the Total Base Price.
    Sam Houston State University RFP #753-6-005DJF                         Page 20 of 58

                                                                                Appendix B


                                   STAFFING WORKSHEET


Project Manager
Name:_____________________________________________________
(Make sure to include resume with proposal)


Years Experience in Custodial Industry:     _______________________


Years Experience in Supervisory Capacity: ______________________


Years Experience in Higher Education Facilities: _________________


Total number proposed full-time employees (including project manager): __________________


Total number proposed part-time employees: ____________________


Total number proposed supervisors: ___________________________


Total number proposed employees: ____________________________


Comments:
     Sam Houston State University RFP #753-6-005DJF                                     Page 21 of 58

                                                                                          APPENDIX C
                                           Cleaning Schedule

                                     Residence Halls/Apartments

Entrances, Lobbies, and Public Areas
Frequencies   Task
D             Dust all window sills and ledges
D             Empty wastes from waste receptacles, wipe clean with cleaner –
              disinfectant solution, and replace liners.
D             Clean smudges, fingerprints, etc., from glass doors, displays and
              partitions particularly at entrances.
D             Spot clean walls, door facings, and doors.
W             Spray buff tile floor area.
W             Dust wall vents and remove cobwebs.
D             Keep matting and runners clean and dry at entrances. Use vacuum as needed.
              Spot mop these areas to remove tracked – in water or soil.
W             Dust and clean doors.
D             Remove trash and dust mop doors.
D             Clean water fountains with clean cloth and cleaner – disinfectant.
D             Sweep entrances and immediate outside area (Outside entrance defined as 40
              square feet in front of door.)
D             Pick up any trash or other items on floors, entrances, and immediate outside
              areas.
W             Spray buff tile floors with spray clean pad.
W             Dust furniture surfaces and vertical wall trim.
W             Clean all metal trim with metal polish.
M             Clean inside and outside of light fixtures.
D             Dust mop or sweep tile floors and remove collected soil.
D             Spot mop tile floors.
Y             Strip tile floor of old wax; then apply one coat of sealant and two coats of acrylic
              wax.
D             Vacuum carpet.
D             Clean the windows (ground level).
D             Remove all trash from flower containers.
D             Arrange furniture.
D             Clean Venetian blinds.
D             Clean any marks, liquids or unsightly items from elevator doors and entrance
              fronts.
D             Clean and remove marks from furniture.
W             Polish tables and chairs.
D             Clean TV for prints and dust.
D             Remove any type, tobacco cuds, spittle or any foreign objects from ceilings.
W             Dust air vents.
D             Remove waste from waste receptacles and replace receptacle liner.
              Clean receptacle with disinfectant solution as needed.



D = Daily, W = Weekly
M = Monthly, Y = Yearly
      Sam Houston State University RFP #753-6-005DJF                                        Page 22 of 58

D                 Removal all trash and debris from carpet and vacuum.
D                 Spot clean carpet.
3/Y               Shampoo all carpet, extraction method.
D                 Clean marks, liquids and debris from window sills.
D                 Dust mop or sweep tile floors
D                 Mop tile floors.
W                 Spray buff tile floors.
2/Y               Strip tile floor of old wax; then apply two coats of sealant and three coats of
                  acrylic wax.
3/Y               Clean inside and outside of light fixtures.
D                 Clean interior and exterior of each microwave oven.
3/Y               Clean soiled and stained fabric on upholstered lounge chairs and couches.

Elevator
Frequencies       Task
D                 Clean doors.
D                 Clean facings.
D                 Clean door tracks.
D                 Clean cage.
D                 Sweep and mop cage floor.
W                 Spray buff cage floor.

Vending Machines
Frequencies  Task
M            Dust vending machine tops.
W            Wipe vending machine fronts and sides with damp cloth.
D            Empty and clean trash containers.
D            Spot-clean walls.
D            Spot mop floor for liquids, spills, etc.
D            Remove all trash and debris.

Offices
Frequencies       Task
D                 Empty all waste receptacles, ash trays, and pencil sharpeners. Damp wipe as
                  necessary. Replace liners.
D                 Dust furniture tops, shelves, window sills or ledges, and all other horizontal
                  surfaces.
D                 Spot-clean glass in doors, mirrors, and displays.
D                 Spot-clean doors and walls with detergent solution. Wipe dry as needed.
D                 Spot-clean and vacuum carpet.
W                 Clean any metal trim with metal polish.
D                 Arrange furniture as needed.
D                 Empty waste containers, urns, and wipe clean with cleaner-disinfectant.
                  Complete wash as needed.
D                 Vacuum carpet.
D                 Dust mop or sweep tile floors and removal collected soil.



D = Daily, W = Weekly
M = Monthly, Y = Yearly
      Sam Houston State University RFP #753-6-005DJF                                       Page 23 of 58

D                 Spot mop tile floors.
D                 Spot shampoo carpets to remove stains.
3/Y               Shampoo carpets (extraction method).
3/Y               Strip tile of old wax; then apply one coat of sealant and two coats of wax.
D                 Spray buff tile floors with clean pad.
D                 Dust all air vents.
3/Y               Clean inside and outside of light fixtures.
2/Y               Clean Venetian blinds.

Public and Office Restroom
Frequencies    Task
D              Empty and clean with disinfectant sanitary napkin disposal unit.
D              Dust top of mirrors, ledges, partitions, vents, and other horizontal surfaces.
D              Clean mirrors with glass cleaner.
D              Clean soiled toilet seats using sponge dampened with cleaner- disinfectant
               solution.
D              Clean and disinfect any spillage or soiled spots on floors using a cleaner –
               disinfectant solution.
D              Remove waste from waste receptacles, wipe clean with cleaner – disinfectant
               solution and replace liner. Take waste to outside dumpster.
D              Re-supply toilet tissue, paper towels, and hand soap where needed.
D              Dust mop or sweep floors and remove collected soil.
D              Spot-clean walls and clean wash basins and hardware with cleaner –
               disinfectant. Wipe hardware with dry cloth to prevent water spotting.
D              Flush each toilet if needed and clean all surfaces with cleaner – disinfectant
               solution. Start with the flush valve or tank. Clean top and underside of the seat
               and flushing rim and remove any resistant soil in the interior of the bowl. Dry
               the chrome to prevent spotting and dry the upper surfaces of the seats.
M              Clean privacy windows.
M              Clean inside and outside of light fixtures.
D              Spot-clean any stainless steel and polished metal surfaces with metal polish.
               Dust high areas with brush.
D              Flush urinals if needed and apply cleaner – disinfectant solution to all surfaces.
               Clean the chrome and exterior surfaces and clean under the flushing rim to
               remove any resistant soil from the interior of the fixture. Dry chrome to prevent
               water spotting.
D              Mop floor with cleaner – disinfectant solution. Rinse floors after mopping using
               clean water.
W              Clean underside and hardware underneath basins with sponge and cleaner –
               disinfectant solution. Wipe hardware dry to prevent spotting.
W              De-scale fixtures using organic acid – type bowl cleaner.
M              Machine scrub floors where possible.
D              Remove cobwebs.
D              Re-supply urinal blocks if needed.




D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                      Page 24 of 58

Public Kitchen Areas
Frequencies    Task
D              Wipe down counter and cabinets.
D              Wipe down walls (splattered grease).
D              Clean sink.
D              Refill paper towels.
D              Clean range.
D              Spot clean oven.
M              Thoroughly clean oven.
D              Wipe down refrigerator.
D              Clean interior and exterior of each microwave oven.
M              Defrost refrigerator.
W              Clean inside of refrigerator.
D              Dust mop or sweep tile floor.
D              Spot mop tile floor.
D              Vacuum carpets daily.
D              Spot shampoo carpets to remove stains.
W              Spray buff tile floors.
3/Y            Strip the floor of old wax; then apply two coats of sealant and three coats of
               acrylic wax.
3/Y            Clean inside and outside of light fixtures.
M              Clean windows inside and outside of buildings.
D              Spot clean windows.
D              Dust window sills.

All Stairs and Landings
Frequencies     Task
D               Remove cobwebs.
D               Dust mop stairs and if soil is heavy or abrasive, use a broom.
D               Dust hand rails.
D               Spot clean walls and difficult to remove marks, taking care not to damage wall
                coverings.
W               Wash hand rails with detergent solution.
W               Wash stair risers with cleaner or scrub to remove soil, scuffs, and shoe marks.
4/Y             Dust high areas with brush.
W               Mop treads.

Laundry Room
Frequencies       Task
D                 Wipe washers and dryers.
W                 Remove all soap buildup.
W                 Dust dryer tops.
D                 Clean washer soap dispensers.
D                 Clean sinks, counter, and floor.
D                 Remove all trash.
D                 Sweep floor area.



D = Daily, W = Weekly
M = Monthly, Y = Yearly
      Sam Houston State University RFP #753-6-005DJF                                         Page 25 of 58

D                 Mop floor area.
D                 Clean chairs and table tops.
W                 Dust and clean behind dryer.
D                 Mop floor area.
2/W               Dust all walls and vents.
D                 Mop floor area.
D                 Dust all ledges in washer and dryer areas.
4/Y               Strip and seal floor.
2/Y               Clean Venetian blinds.

Hallways
Frequencies       Task
D                 Remove any cobwebs.
D                 Spot clean all doors, including elevator doors.
D                 Empty and clean all trash receptacles, replace liners as needed.
D                 Dust mop or sweet tile floor area.
D                 Mop floor, spills, etc.
2/W               Mop floor.
W                 Spray buff floor.
3/Y               Strip tile floor of old sealant; then apply one coat of sealant and two coats of
                  acrylic wax.
W                 Dust ceiling vents.
D                 Remove all trash to outside dumpster.
4/Y               Dust high areas with brush.
3/Y               Clean inside and outside light fixtures.
M                 Clean windows inside and outside the building.
D                 Spot clean windows.
D                 Vacuum carpets.
D                 Spot shampoo carpets to remove stains.
3/Y               Shampoo carpet (extraction method).
D                 Remove any marks.
W                 Clean and dust air vents.
W                 Clean Venetian blinds.

Carpet
Frequencies       Task
D                 Remove all trash, debris, etc.
D                 Vacuum
D                 Spot shampoo to remove stains as needed.
3/Y               Shampoo all carpet – extraction method.

Water Fountain
Frequencies    Task
D              Remove tobacco and spittle.
D              Clean and disinfect.
W              Polish with proper metal cleaner.



D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                       Page 26 of 58

Fire Hose Cabinet
Frequencies   Task
D             Remove any marks.

Custodial Closets
Frequencies    Task
D              Maintain in a clean and orderly fashion.

Mop Closets
Frequencies       Task
D                 Maintain in a clean and orderly fashion.

Interior Cleaning of Student Rooms
Bathrooms – All of the following five (5) times per year.
                (Aug. – Nov. – Dec. – March – May)

                  Clean scum and mildew from shower walls, ceilings, and facings.
                  Clean dirty shower curtains.
                  Replace torn shower curtains (University will furnish).
                  Clean and sanitize commode.
                  Clean walls.
                  Sweep and mop floors.
                  Clean doors on both sides.
                  Clean wash basin.
                  Clean mirrors.
                  Clean inside and outside of light fixtures.
                  Wipe towel bars.
                  Machine scrub floors as needed.
                  Treat and removal all mold and mildew and report mold findings to RLM.

Living Areas – All of the following twice a year (May and August).
       Exception – An average of 50 rooms and apts. will be cleaned in Dec.

                  Clean Venetian blinds.
                  Clean walls.
                  Clean floors.
                  Strip and wax tile floors (Aug.)
                  Dust mattress springs and rails.
                  Dust entire room.
                  Clean wardrobes and closets.
                  Clean desk and drawers.
                  Clean furniture, windows, and window sills.
                  Clean oven and stove.
                  Clean kitchen cabinets.
                  Vacuum and extract carpet.

                  Shampoo carpet (extraction method) in August.
                  Spot shampoo carpets in May.
                  Clean soiled and stained fabric on upholstered desk chairs in August.
D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                    Page 27 of 58


Director’s Apartment (Only if apartment is unoccupied.)
Frequencies     Task
Y               De-scale and sanitize tub and shower in bathroom.
Y               Clean walls, ceilings, doors, and closets.
Y               Mop floors.
Y               Vacuum, clean and polish furniture.
Y               Spot clean and vacuum carpet, extraction method.
Y               Clean window sills.
Y               clean oven inside and out.
Y               Clean refrigerator inside and out.
Y               Defrost refrigerator.
Y               Remove tile floor spots and spray buff floor.
Y               Clean all doors and facings.
Y               Clean all cabinets inside and out. Clean Venetian blinds.
Y               Shampoo Carpet (extraction method).

Weekend Cleanings
Frequencies   Task
W             Empty and clean all trash receptacles in all public areas and offices once per
              weekend.

Sidewalks and Patios
Frequencies    Task
W              Clean sidewalks, patios and concrete areas between halls. Debris should be
               swept into a dust pan and removed. Trash to be picked up. Gum to be removed.

Belvin-Elliott Breezeway
Frequencies     Task
D               Empty trash containers.
D               Sweep
M               Extract Carpet
4/Y             Power wash floors and walls.




D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                      Page 28 of 58




                                         Cleaning in White Hall

Frequencies       Task
Daily -           Remove all trash and debris
                  Sweep, mop, and vacuum floors.
                  Spot clean any stains on carpet.
                  Dust blinds.
                  Remove prints and smudges from glass doors and windows.

Yearly -          Strip and wax tile floors.
                  Shampoo carpet-extraction method.


                                   Summer Conferences and Camps

Interior Cleaning of Student Rooms

NOTE: The following items should be complete for each room after the camp has checked out.
University officials will notify the custodial operation of the dates the facilities are needed. The camps
are generally booked from May 20 through August 10. There are approximately 4,000 rooms cleaned per
summer. The shortest turnover period is 12 hours. Camps length of stay usually ranges from one to four
nights.

Bathrooms
Clean sum and mildew from shower walls, ceilings, and facings.
Clean dirty shower curtains. Replace torn shower curtains.
Clean and sanitize commode.
Clean walls.
Sweep and mop floor.
Clean doors on both sides.
Replace toilet paper as needed.
Clean wash basin.
Clean mirrors.
Wipe towel bars.

Living Areas
Clean walls of spots.
Clean floor under beds.
Remove bed pads for cleaning and replacement.
Dust entire room.
Clean wardrobe drawers and closets.
Clean desk and drawers.
Clean furniture, windows and window sills.
Dust mop or sweep tile floors and remove collected waste.
Vacuum carpet.
Spot shampoo carpet to remove stains.
Empty guests waste receptacle, that in the hallways, to outside dumpster and replace liner.

D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                      Page 29 of 58




Entrances, Lobbies, and Public Areas
Frequencies   Task
D             Dust all window sills and ledges.
D             Empty waste from waste receptacles, wipe clean with cleaner-disinfectant
              solution, and replace liners.
D             Clean smudges, fingerprints, etc., from glass doors, displays and partitions,
              particularly at entrances.
D             Spot clean walls, door facings, and doors.
W             Dust wall vents and remove cobwebs.
D             Keep matting and runners clean and dry at entrances. Use vacuum as needed.
              Spot mop these areas to remove tracked-in water or soil.
W             Dust and clean doors.
D             Remove trash and dust mop doors.
D             Clean water fountains with clean cloth and cleaner-disinfectant.
D             Sweep entrances and immediate outside area (outside entrance defined as 40
              square feet in front of door).
D             Pick up any trash or other items on floors, entrances, and immediate outside
              areas.
W             Spray buff floors with spray clean and dust mop floors as necessary.
W             Dust and spot clean furniture surfaces and vertical wall trim.
W             Clean all metal trim with metal polish.
D             Dust mop or sweep floors and remove collected soil.
D             Spot mop tile floors.
D             Vacuum carpet.
D             Spot shampoo carpets to remove stains.
D             Clean the windows
D             Remove all trash from flower containers.
M             Dust vending machine tops.
W             Wipe vending machine fronts and sides with damp cloth.
D             Clean TV for prints and dust.
D             Remove any tape, tobacco cuds, spittle for any foreign objects from ceilings.

Offices (in use)
Frequencies      Task
D                Empty all waste receptacles, ash trays, and pencil sharpeners. Damp wipe as
                 necessary. Replace liners.
D                Dust furniture tops, shelves, window sills or ledges, and all other horizontal
                 surfaces.
D                Clean glass in doors, mirrors, and displays.
D                Spot-clean doors and walls with detergent solution. Wipe dry as needed.
D                Spot-clean and vacuum carpet.
W                Clean any metal trim with metal polish.
D                Arrange furniture as needed.
D                Empty waste containers, urns, and wipe clean with cleaner-disinfectant.
                 Completely was as needed.


D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                    Page 30 of 58

D                 Clean window inside and outside the room.
D                 Spot clean windows daily.
D                 Vacuum carpet.
D                 Dust mop or sweep and remove collected soil.
D                 Spot mop tile floors.
D                 Spot shampoo carpets to remove stains.
W                 Spray buff tile floors.
W                 Dust all air vents.

Public Restroom
Frequencies    Task
D              Empty and clean with disinfectant sanitary napkin disposal unit.
D              Dust top of mirrors, ledges, partitions, vents, and other horizontal surfaces.
D              Clean mirrors with glass cleaner.
D              Spot-clean soiled basins with cleaner-disinfectant solution or mild cleaner.
               Rinse off with damp sponge and clear water.
D              Clean and disinfect any spillage or soiled spots on floors using a cleaner-
               disinfectant solution.
D              Remove waste from waste receptacles, wipe clean with cleaner-disinfectant
               solution and replace liner. Take waste to outside dumpster.
D              Re-supply toilet tissue, paper towels, and hand soap where needed.
D              Dust mop or sweep floors and remove collected soil.
D              Spot-clean walls and clean wash basins and hardware with cleaner-disinfectant.
               Wipe hardware with dry cloth to prevent water spotting
D              Flush each toilet if needed and clean all surfaces with cleaner-disinfectant
               solution. Start with the flush valve or tank. Clean top and underside of the seat
               and the outside of the toilet. Use bowl mop or brush to clean thoroughly under
               the flushing rim and remove any resistant soil in the interior of the bowl. Dry
               the chrome to prevent spotting and dry the upper surface of the seats.
M              Clean privacy windows.
D              Spot-clean any stainless steel and polished metal surfaces with metal polish.
W              De-scale fixtures using organic acid-type bowl cleaner.
M              Machine scrub floors.
D              Remove cobwebs.
D              Re-supply urinal blocks if needed.
D              Flush urinals if needed and apply cleaner-disinfectant solution to all surfaces.
               Clean the chrome and exterior surfaces and clean under the flushing rim to
               remove any resistant soil from the interior of the fixture. Dry chrome to prevent
               water spotting.
D              Mop floor with cleaner-disinfectant solution.
W              Clean underside and hardware basins with sponge and cleaner-disinfectant
               solution. Wipe hardware dry to prevent spotting.




D = Daily, W = Weekly
M = Monthly, Y = Yearly
     Sam Houston State University RFP #753-6-005DJF                                     Page 31 of 58

Elevators
Frequencies       Tasks
D                 Clean doors.
D                 Clean facings.
D                 Clean door tracks.
D                 Clean cage.
D                 Clean and vacuum cage floor.
D                 Spot clean cage floor.

Public Kitchen Areas
Frequencies    Tasks
D              Wipe down counter and cabinets.
D              Wipe down walls (splattered grease).
D              Clean sink.
D              Refill paper towels.
D              Clean range.
D              Spot clean oven.
W              Thoroughly clean oven.
D              Wipe down refrigerator.
D              Dust mop or sweep tile floor.
D              Spot mop tile floor.
D              Vacuum carpets daily.
D              Spot shampoo carpets.
W              Spray buff tile floors.
D              Clean windows.
D              Dust window sills.

All Stairs and Landings
Frequencies     Tasks
D               Remove cobwebs
D               Dust mop stairs and if soil is heavy or abrasive, use a broom.
D               Dust hand rails.
D               Spot-clean walls and difficult to remove marks, taking care not to damage wall
                coverings.
W               Wash hand rails with detergent solution.
W               Wash stair risers with cleaner or scrub to remove soil, scuffs, and shoe marks.
W               Mop treads.

Laundry Room
Frequencies       Tasks
D                 Wipe washers and dryers.
W                 Remove all soap buildup.
W                 Dust dryer tops.
D                 Clean washer soap dispensers.
D                 Clean sinks, counter, and floor.
D                 Remove all trash.


D = Daily, W = Weekly
M = Monthly, Y = Yearly
      Sam Houston State University RFP #753-6-005DJF                             Page 32 of 58

D                 Sweep floor area.
D                 Mop floor area.
D                 Clean chairs and table tops.
W                 Dust and clean behind dryers.
2/W               Dust all walls and vents.
D                 Dust all ledges above washer and dryers.

Hallways and Floor
Frequencies   Tasks
D             Remove any cobwebs.
D             Spot clean all doors, including elevator doors.
D             Empty and clean all trash receptacles, replace liners as needed.
D             Dust mop or sweep tile floor area.
D             Spot mop floor sills, etc.
2/W           Mop floor.
W             Spray buff floor.
W             Dust ceiling vents.
D             Remove all trash to outside dumpster.
D             Clean windows inside and outside the building.
D             Spot clean windows.
D             Vacuum carpets.
D             Spot shampoo carpets to remove stains.
D             Remove any marks.

Water Fountain
Frequencies    Tasks
D              Remove tobacco and spittle.
D              Clean and disinfect.
W              Polish with proper metal cleaner.


Fire Hose Cabinet
Frequencies   Tasks
D             Remove any marks.

Custodial Closets
Frequencies    Tasks
D              Maintain in a clean and orderly fashion.

Mop Closets
Frequencies       Tasks
D                 Maintain in a clean and orderly fashion.




D = Daily, W = Weekly
M = Monthly, Y = Yearly
      Sam Houston State University RFP #753-6-005DJF                       Page 33 of 58

                                                                                Appendix D

                                        Residence Life Buildings
                                      (Estimated Square Footage)

                                                                     Estimate Square Footage
        Building #              Building Name               Floors        Assigned Area
102                        Jackson/Shaver                     4                       23,483
103                        Belvin/Buchanan                    4                       37,366
104                        Elliot                             4                       20,935
110                        Zeta/Gibbs                         2                        9,450
112                        Houston/ADPI                       2                        9,450
114                        Sigma/R. Jackson                   2                        9,450
116                        ACO/A. Shaver                      2                        9,450
130                        Baldwin                            2                        4,812
131                        Creager2                           2                        4,812
132                        Lawrence                           2                        4,812
133                        Mitchell                           2                        4,812
135                        King                               4                       20,192
136                        Crawford                           2                        4,897
137                        Mallon                             2                        4,897
147                        Estill                             4                       32,652
148                        Barrett                            2                        4,897
149                        Parkhill                           2                        4,897
150                        Vick                               2                        4,897
151                        Spivey                             2                        4,897
152                        Randel                             2                        4,897
153                        Smith/Kirkley                      4                       65,571
154                        Allen                              2                        4,897
168                        White                              4                       51,432
169                        Colony Apts. A                     2                        2,915
170                        Colony Apts. B                     2                        3,902
171                        Colony Apts. C                     2                        1,946
172                        Colony Apts. D                     2                        1,946
173                        Colony Apts. E                     2                        1,946
174                        Colony Apts. F                     2                        2,915
175                        Colony Apts. G                     2                        1,967
179                        Colony Apts. Office                2                          464
273                        BKV A                              3                       10,500
274                        BKV B                              3                       24,500
275                        BKV C                              3                       10,500
276                        BKV D                              3                       10,500
277                        BKV E                              1                        7,000
278                        BKV F                              3                       24,500
279                        BKV G                              3                       10,500
280                        BKV H                              3                       12,000
      Sam Houston State University RFP #753-6-005DJF                  Page 34 of 58


                                                                Estimate Square Footage
        Building #              Building Name          Floors        Assigned Area
281                        BKV I                         3                      10,500
282                        BKV J                         3                      10,500
283                        BKV K                         3                      21,000
284                        BKV L                         3                      10,500
285                        BKV Laundry/Mailbox           1                       1,000
299                        Sam Houston Village           3                     134,236
321                        Raven Village                 4                     154,494
     Sam Houston State University RFP #753-6-005DJF                                      Page 35 of 58



                                                                                              Appendix E
                               Custodial Services for Athletic Facilities


Bowers Stadium (About 30 events a year)

    1. Pick up trash and debris on the field, track and stands.
    2. Pick up trash, clean counter tops, clean sinks and vacuum the floors in the President’s Suite,
    second floor luxury suites and the third floor press box, and coaches’ booths.
    3. Pick up trash in the three ticket booths.
    4. Clean restrooms as specified.

    A. Sam Houston State University games
           a. Five to six home games each season on Thursday or Saturday.
           b. Approximate attendance 10,000 fans
           c. Full clean

    B. Huntsville High School Varsity games
           a. Five to six home games each season on Friday nights.
           b. Stadium needs to be cleaned before 10 a.m. the next day to be ready for SHSU afternoon
               games.
           c. Approximate attendance 5,000 fans.
           d. Full clean.

    C. Huntsville JV/Freshman Football games
           a. Eight to 12 home games each season on weekday nights.
           b. Approximate attendance 1,000 fans on one side.
           c. Half clean

    D. High School Playoff games
           a. Five to seven possible games each season on Thursday, Friday or Saturday.
           b. Stadium needs to be cleaned before 10 a.m. the next day to be ready for SHSU afternoon
               games.

    E. Track Meets
           a. Two to four track meets per year.
           b. Half clean.

    F. Special Events
           a. Up to five other events during the season.

Full Cleaning includes both sides of the stadium, to include the field and track. Half cleaning includes
only one side of the stadium, to include the field and track. Number of events and cleanings are
estimates only.
     Sam Houston State University RFP #753-6-005DJF                                      Page 36 of 58

Bowers Stadium Field House Offices and Locker Room
(Clean as needed, no more than once a month.)

    1. Pick up trash and debris in practice facility.
    2. Vacuum/sweep the floors in the hallway, coaches’ offices, lounge and four locker rooms.
    3. Empty office trash cans.
    4. Dust horizontal surfaces.
    5. Clean restrooms and showers – Clean toilets and seats, sinks, restock paper products and soap,
    mop floor, dust horizontal surfaces and empty trash cans.


Baseball/Softball Complex
(Stadiums)
(Clean according to event schedule.)

    1. Pick up trash and debris on the field and stands.
    2. Pick up trash, clean counter tops, clean sinks and vacuum the floors in the luxury suite, radio
       booth, media room and press box.
    3. Pick up trash in the ticket booth.
    4. Clean restrooms as specified.

    A. Baseball
           a. About 30-40 games per year.
           b. Approximately attendance 1,000

    B. Softball
           a. About 20 games per year.
           b. Approximate attendance 400.


    Baseball/Softball Complex
    (Field House/Practice Facility)
    (Clean as needed. – No more than once a month.)

    1.   Pick up trash and debris in practice facility.
    2.   Vacuum the floors in the hallway, coaches’ offices, lounge and two locker rooms.
    3.   Empty office trash cans.
    4.   Dust horizontal surfaces.
    5.   Clean restrooms and showers. Clean toilets and seats, sinks, restock paper products and soap,
         mop floor, dust horizontal surfaces and empty trash cans.

    Baseball/Softball Complex
    (Weight Room Facility)
    To be completed May 2006. 11,000 total square feet/9,000 is the weight room.
    (Clean as needed. – Twice a month.)

    1.   Pick up trash and debris in weight room.
    2.   Vacuum/sweep the floors in the hallway, coaches’ offices, and weight room.
    3.   Empty office trash cans.
    4.   Clean restrooms and showers. Clean toilets and seats, sinks, restock paper products and soap,
         mop floor, dust horizontal surfaces and empty trash cans.
     Sam Houston State University RFP #753-6-005DJF                                        Page 37 of 58

Holleman Baseball Field and Softball Field
(Clean as needed. Limited use on this facility.)

    1. Clean restrooms. Clean toilets and seats, restock paper products and soap, mop floor, dust
       horizontal surfaces and empty trash cans.
    2. After event pickup. Pick up trash in stands, on field and in the immediate vicinity outside of the
       gates and fences.
    3. Estimated frequency – Monthly and after events when notified.

    Restroom Cleaning Specifications
    1. Empty and clean sanitary napkin disposal unit with disinfectant.
    2. Dust top of mirrors, ledges, partitions, vents and other horizontal surfaces.
    3. Clean mirrors with glass cleaner.
    4. Clean soiled toilet seats using sponge dampened with cleaner-disinfectant solution.
    5. Clean and disinfect any spillage or soiled spots on floors using a cleaner-disinfectant solution.
    6. Remove waste from waste receptacles, wipe clean with cleaner-disinfectant. Wipe and replace
        liner. Take waste to outside dumpster.
    7. Re-supply toilet tissue, paper towels and hand soap where needed.
    8. Dust mop or sweep floors and remove collected soil.
    9. Spot clean walls and clean wash basins and hardware with cleaner-disinfectant. Wipe hardware
        with dry cloth to prevent water spotting.
    10. Flush each toilet if needed and clean all surfaces with cleaner-disinfectant solution. Start with the
        flush valve or tank. Clean top and underside of the seat and the outside of the toilet. Use bowl
        mop or brush thoroughly under the flushing rim and remove any resistant soil in the interior of
        the bowl. Dry the chrome to prevent spotting and dry the upper surface of the seats.
    11. Clean inside and outside of light fixtures.
    12. Spot clean, stainless steel and metal surfaces with metal polish.
    13. Dust high areas with brush.
    14. Flush urinals if needed and apply cleaner-disinfectant solution to all surfaces. Clean the chrome
        and exterior surfaces and clean under the flushing rim to remove any resistant soil from the
        interior of the fixture. Dry chrome to prevent spotting.
    15. Mop floor with cleaner-disinfectant solution. Rinse floors after mopping, using clean water.
    16. Clean underside and hardware underneath basins with sponge and cleaner-disinfectant solution.
        Wipe hardware dry to prevent spotting.
    17. Descale fixtures using organic acid-type bowl cleaner.
    18. Machine scrub floors where possible.
    19. Remove cobwebs.
    20. Re-supply urinal blocks if needed.
    21. Clean bathroom stall doors on both sides.

    An attendant will be needed to monitor restrooms for all full clean events at Bowers Stadium and all
    events at the Baseball/Softball Complex. Two will be needed for Bowers and one is needed for
    baseball and softball games.
 Sam Houston State University RFP #753-6-005DJF                      Page 38 of 58

                                                                          Appendix F
                           Bowers Football Stadium and Field House

                                    (Estimate Square Footage)

Field House Office Building                                           18,000

Press Box – Three (3) Floors
   Floor 1 – Restrooms                                                 7.900
   Floor 2 – Press Box Area
   Floor 3 – Offices (Four Small)                                      1,500

Ticket Booth – Two (2) very small, One (1) large                        400

Visitor’s Side Restrooms
 Sam Houston State University RFP #753-6-005DJF                                    Page 39 of 58

                                                                                        Appendix G

                             Custodial Services for Recreational Sports
                                    Bernard G. Johnson Coliseum
Services for full year – 12 months.
   D = Three (3) Days per Week
   W = Weekly
   M = Monthly
   Y = Yearly

Concourse Restrooms - Four (4)
Frequencies      Tasks
D                Empty and clean sanitary napkin disposal with disinfectant.
D                Dust top of mirrors, ledges, partitions, vents, and other horizontal
                 surfaces.
D                Clean mirrors with glass cleaner.
D                Clean soiled toilet seats using sponge dampened with cleaner
                 disinfectant.
D                Clean and disinfect any spillage or soiled spots on floors using a cleaner-
                 disinfectant solution.
D                Remove waste from waste receptacles, wipe clean with cleaner
                 disinfectant solution, and replace liner. Take waste to outside dumpster.
D                Re-supply toilet tissue, paper towels, and hand soap where needed.
D                Dust mop or sweep floors and remove collected soil.
D                Spot clean walls and clean washbasins and hardware with cleaner
                 disinfectant. Wipe hardware with dry cloth to prevent water spotting.
D                Flush each toilet if needed, and clean all surfaces with cleaner
                 disinfectant solution. Start with the flush of valve or tank. Clean top and
                 under-side of the seat and outside of the toilet. Use bowl mop or brush to
                 clean thoroughly under the flushing rim and remove any resistant soil in
                 the interior of the bowl. Dry the chrome to prevent spotting and dry the
                 upper surface of the seats.
3/Y              Clean inside and outside of light fixtures.
D                Spot clean any stainless steel and metal surfaces with metal polish.
4/Y              Dust high areas with brush.
D                Flush urinals if needed and apply to cleaner-disinfectant solution to all
                 surfaces. Clean the chrome and exterior surfaces and clean under the
                 flushing rim to remove any resistant soil from the interior of the fixture.
                 Dry chrome to prevent water spotting.
D                Mop floor with cleaner-disinfectant solution. Rinse floors after mopping,
                  using clean water.
W                Clean underside and hardware underneath basins with sponge and
                 cleaner-disinfectant solution. Wipe hardware dry to prevent spotting.
W                De-scale fixtures using organic acid-type bowl cleaner.
M                Machine scrub floors where possible.
D                Remove cobwebs.
D                Re-supply urinal blocks if needed.
D                Clean bathroom stall doors on both sides.
D                Maintain in clean and orderly fashion.
3/Y              Strip tile floor of old wax; then apply two coats of sealant and three coats
                 of acrylic wax.
 Sam Houston State University RFP #753-6-005DJF                                        Page 40 of 58

Downstairs Locker Rooms - Five (5)
(Following items performed twice a week August – March and once a week April – July)

1.  Empty and clean sanitary napkin disposal unit with disinfectant.
2.  Dust top of mirrors, ledges, partitions, vents, and other horizontal surfaces.
3.  Clean mirrors with glass cleaner.
4.  Clean soiled toilet seats using sponge dampened with cleaner disinfectant.
5.  Clean and disinfect any spillage or soiled spots on floors using a cleaner-disinfectant solution.
6.  Remove waste from waste receptacles, wipe clean with cleaner-disinfectant solution, and replace
     liner. Take waste to dumpster.
7. Replenish toilet tissue, paper towels and hand soap where needed.
8. Dust mop or sweep floors and remove collected soil.
9. Spot clean walls and clean washbasins and hardware with cleaner disinfectant. Wipe hardware
     with dry cloth to prevent water spotting.
10. Flush each toilet if needed, and clean all surfaces with cleaner-disinfectant solution. Start with
     the flush of valve or tank. Clean top and under-side of the seat and the outside of the toilet. Use
     bowl mop or brush to clean thoroughly under the flushing rim and remove any resistant soil in
     the interior of the bowl. Dry the chrome to prevent spotting and dry the upper surface of the
     seats.
11. Spot clean any stainless steel and metal surfaces with metal polish.
12. Flush urinals if needed and apply to cleaner-disinfectant solution to all surfaces. Clean the
     chrome and exterior surfaces and clean under the flushing rim to remove any resistant soil from
     the interior of the fixture. Dry chrome to prevent water spotting.
13. Mop floor with cleaner-disinfectant solution. Rinse floors after mopping, using clean water.
14. Remove cobwebs.
15. Replenish urinal blocks if necessary.
16. Clean bathroom stall doors on both sides.
17. Clean underside and hardware underneath basins with sponge and cleaner-disinfectant solution.
     Wipe hardware dry to prevent spotting.
18. Clean fixtures inside showers include showerheads.
19. Clean shower floor, walls and walkway with disinfectant solution.
20. Strip tile floor of old wax; then apply two coats of sealant and three coats of acrylic wax.

Annual Cleaning of Coliseum Offices
Office Cleaning (Including team rooms, Bearkat Lounge, halls and stairwells.

1.   Wipe down interior glass with glass cleaner as needed.
2.   Vacuum offices.
3.   Vacuum reception areas.
4.   Empty office trash.
5.   Dust horizontal surfaces.
6.   Spot shampoo to remove stains as needed.
7.   Frequency – Three (3) times per week for twelve months a year.

Restroom Attendants During Specified Events
(Specifications for restroom attendants at specified events at the Johnson Coliseum.)

Restroom attendants will be needed for approximately 35 events per year. Restroom attendants are to
monitor the condition of Coliseum restrooms during events and take action as needed to restock
paper products, cleanup emergency situations, empty trash cans and to keep the restrooms clean and
presentable. Two attendants for three hours per event will be used for award evaluation purposes.
 Sam Houston State University RFP #753-6-005DJF                                       Page 41 of 58

Seating Bowl
The Recreational Sports Department is projecting the custodial needs to clean Johnson Coliseum
after events, seating capacity of 6,094 people. This will include:

1. Pick up trash and debris in the stands.
2. Sweep the stands.
3. Mop the stands.

Concourse Cleaning
At Johnson Coliseum, material and equipment necessary to perform the following services on the
concourse: sweep, scrape gum and scrub floors with automatic scrubber.

WORK TO BE DONE: Quarterly

Chemicals and Supplies Listing
Chemicals and Supplies: Chemical, cleansers, materials, paper towels, toilet paper, trash liners, hand
soap and supplies shall be supplied by the Contractor. All chemicals and supplies shall be approved
by the University prior to contract award. Please list all chemicals and supplies to be used in the area
below or on an attachment. Please IDENTIFY purpose.


1._____________________________                   7._____________________________
2._____________________________                   8._____________________________
3._____________________________                   9._____________________________
4._____________________________                   10.____________________________
5._____________________________                   11.____________________________
6._____________________________                   12.____________________________
 Sam Houston State University RFP #753-6-005DJF                                   Page 42 of 58




                                                                                      Appendix H

                                        Bernard G. Coliseum
                                     (Estimated Square Footage)

Concourse Restrooms – Four (4)                                                     1,500

Locker Access and
Officials Changing Area – Five (5)                                                 2,500




                                Average Attendance Numbers
                      (Coliseum Events which require Custodial Services)

                            Attendance averages from years 2001-2005

   Event                                           Attendance

Men’s Basketball                                   700 to 1,300/game
Basketball Doubleheader                            800 to 1,400/day
UIL Basketball (boys)                              2,700 to 4,800/weekend
UIL Basketball (girls)                             1,400 to 2,500/weekend
SHSU Graduation                                    11,500 to 15,500/day
HS Graduation                                      3,500 to 6,500/day (7 to 9 per year)
Saturday @ Sam                                     1,100 to 1,300/twice a year
Technology Fair                                    650 to 800/day (2 days, once year)
Registration                                       800 to 1,000/day (3 days, twice year)
Job/Career Fairs                                   650 to 800/day (5 times a year)
UCA Cheer Regional                                 2,200 to 3,800/day (once year)
Special Events                                     1,600 to 3,600/event (2-3 events year)
     Globetrotters, Wrestling, Concerts

       1. Additional events may be added.
       2. Additional UIL, basketball playoff games could be added.
 Sam Houston State University RFP #753-6-005DJF                          Page 43 of 58

                                                                             APPENDIX I




Product Description                               Average per Case Usage


Toilet Tissue – 80 rolls per case                 256 – 282 cases per year


Multi fold hand towels – 4,000 towels per case    400 - 435 cases per year


Large plastic liners – 250 liners per case        395 – 425 cases per year


Small plastic liners – 1,000 liners per case      400 – 435 cases per year




Estimated Annual Usage
     Sam Houston State University RFP #753-6-005DJF                                           Page 44 of 58




                                                                                                APPENDIX J
                                               Evaluation Criteria

Criteria Points

                  1.   Price:                                                          50%

                                Base Pricing Worksheet
                                Pricing, per Hour, per Event, per Cleaning Worksheet
                                Escalation Rate for Optional Renewal Years.

                  2.   Personnel:                                                      20%

                                Supervisory Experience
                                Experience - Staffing
                                Training Programs
                                Recruitment Programs
                                Personnel Handbook, Policy Manual, Safety Manual
                                Staffing Worksheet

                  3.   Corporate:                                                      15%

                                Ability to follow Proposal’s format
                                Company Profile
                                Qualifications/References - Other Universities
                                Staffing/Operations Plan and Policies
                                Transition Plan
                                Other Considerations

                  4.   Resources:                                                      15%

                                Equipment and chemicals to be used
                                Quality Control Program




                       Total                                                           100%
     Sam Houston State University RFP #753-6-005DJF                                      Page 45 of 58

                                                                                         APPENDIX K
                                    EXECUTION OF OFFER

1.     In compliance with this RFP, and subject to all the conditions herein, the undersigned
       offers and agrees to furnish any and all commodities or services at the prices quoted.
2.     By signature hereon, the offerer hereby certifies that he/she is not currently delinquent in
       payment of any franchise taxes owed the State of Texas under Chapter 11, Tax Code.
3.     By executing this offer, offerer affirms that he/she has not given, offered, or intends to
       give at any time hereafter, any economic opportunity, future employment, gift loan,
       gratuity, special discount, trip, favor, or service to public servant in connection with the
       submitted offer. Failure to sign the offer, or signing it with a false statement, shall void
       the submitted offer or any resulting contracts, and the offerer shall be removed from all
       proposals lists.
4.     By the signature hereon affixed, the offerer hereby certifies that neither the offerer or the
       firm, corporation, partnership, or institution represented by the offerer or anyone acting
       for such firm, corporation, or institution has violated the antitrust laws of this State,
       codified in Section 15.01, et. seq., Texas Business and Commerce Code, or the Federal
       antitrust laws, nor communicated directly or indirectly the offer made to any competitor
       or any other person engaged in such line of business. By signing this offer, offerer
       certifies that if a Texas address is shown as the address of the offerer, offerer qualified as
       a Texas Resident Proposer as defined in Rule 1 TAC 113.8.
5.     Are you a certified historically underutilized business? Yes _____ No _____

This offer consists of pages number 1 through _____________________.

Federal Employer Identification Number (FEIN): ___________________________

Proposer/Company: __________________________________________

Signature (ink): _________________________________________ Date: __________

Name(typed/printed): _______________________________________________________

Title: __________________________________________________

Address: __________________________________________________________________
               Street or PO Box        City           State                   Zip Code


Telephone Number: ___________________ Fax Number: ______________________

E-Mail Address: ___________________________
Sam Houston State University RFP #753-6-005DJF   Page 46 of 58




                                                  APPENDIX L



                 HUB Subcontracting Plan
Sam Houston State University RFP #753-6-005DJF                               Page 47 of 58

                                                                                APPENDIX M



                           Sample Contract
                           SAM HOUSTON STATE UNIVERSITY
                                CUSTODIAL SERVICES
                                    CONTRACT

  THIS AGREEMENT is entered into between SAM HOUSTON STATE UNIVERSITY, a
  state-supported institution of higher education located in Huntsville, Walker County,
  Texas (“University”), and __________________ located at ____________________
  (“Contractor”).

                                            1. PURPOSE

  1.01    University engaged Contractor to provide University will a full-service custodial
          service activity to include the following features:

              1. Custodial services for large University operated dormitories (commonly
                 referred to as residence halls);

              2. Custodial services for University operated apartments, including family
                 housing;

              3. Custodial services for University operated “small houses” and “sorority
                 houses”;

              4. Custodial services in the business office of Residence Life;

              5. Custodial services for Training Room and Offices;

              6. Custodial services for Athletics Stadiums, including after-event cleanup of
                 facilities, bathroom attendants during some events, Bowers Field House
                 and Locker Room cleaning;

              7. Custodial services for Recreational Sports areas; including restrooms and
                 locker rooms in Johnson Coliseum as well as restroom attendants for
                 certain events at Johnson Coliseum; and

              8. Custodial services more specifically enumerated in the attached “Cleaning
                 Schedules” and other services including summer or special conferences.
Sam Houston State University RFP #753-6-005DJF                                Page 48 of 58

  1.02    The Request for Proposal and all appendices thereto is incorporated herein for all
          purposes. References in this Agreement to an Appendix shall refer to the
          corresponding Appendix to the Request for Proposal.

  1.03    All appendices referenced in this Agreement, whether or not attached hereto, are
          incorporated herein for all purposes.

  1.04    The HUB Subcontracting Plan submitted, whether or not attached hereto, is
          incorporated herein for all purposes.

                                                 2. FACILITIES

  2.01    Operations. Contractor shall provide expert custodial services to the following
          facilities:

  1.           As per “Appendix C” and made a part hereto for Residence Life.

  2.           As per “Appendix C” and made a part hereto for Summer
               Conferences.

  3.           As per “Appendix E” and made a part hereto for Athletics.

  4.           As per “Appendix G” and made a part hereto for Recreational
               Sports.

  2.02    Hours of Operation. The performance of the contract will conform to the
          University calendar for both academic purposes and summer camp purposes. In
          the event activities are scheduled or occur on the premises which interfere with the
          Contractor’s normal cleaning schedule, the Contractor shall rearrange such
          schedule so the work is performed before and/or after the activity. Such
          rearrangements of the schedule shall not be a basis for additional fees or charges.

                                             3. TERM

  3.01 Contract Term. This Agreement shall commence on or about September 1, 2006
       and terminate on July 31, 2009.

  3.02 Contract Modification. The parties may modify this Agreement only by
       authorized representatives.

  3.03 Termination for Cause. Either party may terminate this Agreement for failure to
       perform pursuant to this Agreement by providing 30 days written notice, provided,
       however, that in the event that such failure to perform is cured within this 30 day
       period, the right to terminate this Agreement shall not apply.

  3.04 Termination by Choice. Either party may terminate this Agreement for any reason
       upon 90 days written notice to the other party.
Sam Houston State University RFP #753-6-005DJF                                  Page 49 of 58


  3.05 Contract Renewal. The University may, at its sole discretion, extend this
       Agreement on the same terms and conditions for up to two (2) consecutive one-year
       periods after the contract term as defined in Section 3.01. The renewals, if utilized,
       will be processed on an annual basis.

                    4. RIGHTS AND OBLIGATIONS OF UNIVERSITY

  4.01 Contact. University designates Dan Fry, Purchaser II, as the Contract Administrator
       for this Contract. University may designate a successor representative by written
       notice to Contractor.

  4.02 University Obligations. University assumes the following responsibilities under
       this Agreement:

               1.    Non-Communication Utilities: The University will furnish
                     heat, water, electricity and air conditioning at the University’s
                     expense. The University shall not be liable for any loss that may
                     result from the interruption or failure of any such utilizes or
                     services. The Contractor may specify reasonable utility
                     requirements which University may provide. However, the
                     University shall not be required to provide or pay for the
                     installation of additional electrical lines, plumbing, drains, fans,
                     duct work, etc., the provision of which shall be the sole
                     responsibility of the Contractor (with prior written consent of
                     University).

               2.    Communications: The University will make available the
                     University telecommunications and mail services, just as they
                     are available to any department within the University and
                     Contractor will be billed accordingly.

               3.    Parking: The University shall make parking on campus
                     available to the Contractor’s employees, just as this service is
                     available to any University employee, and at the same cost and
                     assignment method.

               4.    Space: The University will provide reasonable office space for
                     Contractors supervisory personnel and additional storage space
                     other than that provided in the usual janitorial closets located
                     with each building for storage of chemicals and supplies.

               5.    Security: The University Police Department will provide
                     security service in the same manner provided as for other
                     campus buildings; special security services may be provided
                     upon request with Contractor agreeing to fully reimburse
                     University for such services. However, the Contractor shall not,
Sam Houston State University RFP #753-6-005DJF                                Page 50 of 58

                     except in physically dangerous or other emergency situations,
                     summon public emergency services except through the
                     University Police Department. The Contractors shall not seek to
                     have students or employees of the University who are suspected
                     of theft arrested by public authorities without prior consultation
                     with the University Police Department.

               6.    Trash Removal/Dumpsters: The University will provide trash
                     and garbage dumpsters in the vicinity of the building being
                     cleaned and shall be responsible for the removal of garbage and
                     trash from these exterior dumpsters. Contractor shall empty
                     trash and garbage from the buildings and apartments into these
                     exterior dumpsters. Contractor will not dispose of chemicals
                     through these dumpsters, or any other method on the University
                     campus, without prior approval of the University Safety Officer
                     or his appropriate designee.

  4.03 University Rights. University reserves the right to review those management
       decisions by Contractor which may affect University’s public image or programs.
       These decisions include, but are not limited to, uniforms and similar decisions that
       may affect University’s public image.

  4.04 University Approval of Subcontractors. Contractor shall obtain written consent
       from University prior to contracting with a subcontractor and any such contract shall
       be subject to the terms and conditions presented by University, if any.

  4.05 Proprietary Rights. All proprietary information disclosed by University to
       Contractor shall be held in confidence and shall be used only in the performance of
       this Agreement. Contractor does not forfeit its proprietary interest in trademark or
       copyright products or operating systems by virtue of this Agreement.

  4.06 Changes in Services. The University, without invalidating the Agreement, may
       order extra work or make changes by altering, adding to or deducting from the work
       or material to be furnished under this Contract, the sum being adjusted accordingly.
       These changes could include deduction or addition of entire buildings due to
       renovations or new construction. The University shall give written notice, a
       minimum of 30 days prior to any changes in service. Any changes in this Contract
       must be in writing and signed by the authorized Department Head and Purchasing
       Department Representative of Sam Houston State University.

  4.07 Waiver of Rights. No delay or failure to enforce any provision of this Agreement
       shall constitute a waiver or limitation of University’s rights under this Agreement.
Sam Houston State University RFP #753-6-005DJF                                  Page 51 of 58

                5. RIGHTS AND OBLICATIONS OF CONTRACTOR

  5.01 Independent Contractor. The Contractor is an independent contractor, not an
  employee of the University. Contractor’s acts or representations with respect to third
  parties are not binding upon the University.

  5.02 Contractor’s Obligations. Contractor agrees to the following obligations and shall
       assume responsibility for all expenses and costs related to them:

  1.           Labor, Equipment and Supplies: Contractor shall furnish at
               Contractor’s expense all labor, equipment and supplies that are
               necessary or appropriate for the performance of the Contract
               more fully detailed under the attached “Cleaning Schedules”,
               including all related management, supervisory and
               administrative services.

  2.           Bonding: All employees of Contractor shall be bonded in the
               minimum amount of $50,000.00.

  3.           Risk of Loss: The risks of loss or damage to inventory,
               equipment and other properties while in transition to or from the
               custodial operation or within the premises of operations, except
               to the extent any claims are caused by negligence or misconduct
               of University, its agents or employees. This includes all risks of
               loss of monies, except to the extent any claims are caused by
               negligence or misconduct of University, its agents or employees.
               It also includes inventory and supply pilferage, theft and robbery,
               except to the extent any claims are caused by negligence or
               misconduct of the University, its agents or employees.

  4.           Uniforms: Contractor shall provide uniforms and name/ID
               badges for Contractor’s personnel and in consultation with
               University. Uniforms and name badges must be worn by
               Contractor’s personnel at all times during the course of their
               work, including after hours call outs.

  5.           Workmanship: Contractor shall perform the duties, functions
               and all other work in a manner in a good and workmanship
               manner to the standard satisfaction of University and in
               conformance with the attached “Cleaning Schedules.”

  6.           Reporting of Problems: Contractor shall report any hazardous
               conditions and all items in need of repair, including but not
               limited to, leaky faucets, toilets, urinals and drain stoppages.

  7.           Use of University Services: If Contractor desires the use of
               University Physical Plant or Residence Life services, such
Sam Houston State University RFP #753-6-005DJF                                Page 52 of 58

               services shall be billed to the Contractor at University’s normal
               rates.

  8.           Compliance with Codes: Contractor shall abide by all State
               and Federal laws and all sanitation, safety and fire codes,
               regulations and other ordinances pertaining to the Contractor’s
               operations at the University.

  9.           Chemicals, Supplies, and Materials: Chemicals, cleansers,
               paper towels, toilet paper, trash liners, hand soap and supplies
               shall be supplied by the Contractor. All chemicals and supplies
               shall be approved by the University.

  10.          Management Review: Contractor shall provide supervisory
               personnel to assure quality control during all scheduled cleaning
               activities and shall have the project supervisor daily spot check
               buildings to insure the Cleaning Schedules are being performed
               as per Contract specifications.

  11.          Key Deposit: Contractor shall pay a nominal, refundable
               deposit and shall be responsible for the control of keys issued by
               the University and the security of those areas provided for
               Contractor’s use. The University shall be responsible for the
               costs of re-keying and replacing lock cylinders when the
               University initiates such activity. Contractor shall be responsible
               for the costs of key replacement, re-keying, or lock replacement
               when the Contractor’s negligence requires such work.

  12.          Required Insurance: Contractor shall maintain the following
               insurance:

  a.           Worker’s Compensation Insurance;

  b.           Comprehensive Bodily and Property Damage Insurance,
               (including bodily injury and property damage caused by
               motorized vehicles, individual injury or death, and/or
               property damage in any one accident, with limits of at least
  c.           Business Interruption and Casualty Insurance and General
               Liability Insurance, including premises and operations,
               blanket contractual, fire damage, products and completed
               operations, and personal and advertising injury in an
               amount of $1,000,000 combined single limit for injury or
               death of any person(s) and property damage. Contractor
               shall purchase such insurance from a company authorized
               to do business in Texas, and Contractor shall provide the
               University with certificates evidencing proof of such
               insurance. Such policies shall contain a covenant that the
Sam Houston State University RFP #753-6-005DJF                               Page 53 of 58

               insurance company shall provide thirty days written notice
               to University before cancellation. Such policies shall be
               primary and non-contributing with any insurance carried by
               the University.

  13.          Assurance of Performance: Contractor shall maintain to the University’s
               benefit a letter of credit or a performance bond, renewable each year, in the
               amount of one-half of the amount due annually. Should the Contractor elect
               to furnish and maintain a performance bond, the bond shall be executed by a
               corporate surety or sureties authorized to do business in Texas and executed
               on forms approved by the Attorney General of Texas.

  14.          Taxes and Fees: Contractor shall pay all taxes and all licenses
               and permit fees payable in connection with Contractor’s work
               under this Contract.

  5.03 Work Evaluation. Contractor will inspect the facilities monthly with a designated
       representative of the University for the purpose of evaluating the level of work being
       performed by the Contractor. A formal evaluation report will be completed each
       month and signed by representatives of Contractor and University.

  5.04 Special Cleaning Scheduling. Contractor shall be available for cleaning services
       on a flexible basis, seven days a week, to clean rooms relating to the move in and
       move out of summer camps and conference groups. The majority of this work will
       occur, but is not limited to, the summer break period between the end of the Spring
       Semester and the beginning of the Fall semester. Some conference groups/camps
       will out of necessity be scheduled to move into a building within 12 hours of move
       out of a previous group. The Contractor must plan to work the occasional rush
       cleanups to provide basic cleaning for the new groups. A majority of housing
       buildings are used during the summer for conference groups and summer school
       residents, the Contractor shall be required to send extra personnel to assist during
       these occasional rush cleanups to provide basic cleaning for the new groups.

  5.05 Emergency Calls. Contractor shall be available on a 24 hour, 7 day a week basis to
       handle emergency work. Contractor shall be responsible to provide an appropriate
       employee with a cell phone to be carried at all times. This cell phone in addition to
       their home telephone at his or her residence will be for the purpose of the University
       being able to reach contractor when needed for routine or emergency matters. The
       emergency shall be reacted to quickly and efficiently (within one (1) hour of being
       notified of the emergency), the person(s) responding must have the proper
       equipment available for use, such as a wet-vac, and similar equipment. An
       emergency call is defined as a situation where serious financial or operational
       damage to the University, health hazard, or life threatening conditions exists and
       service cannot be deferred. Examples include, but are not limited to: sewage
       overflow/backup cleanup, broken pipe cleanup, the presence of bodily fluids such as
       blood and vomit and similar examples. Examples that are not considered
       emergency callouts include, but are not limited to: picking up of broken bottles,
Sam Houston State University RFP #753-6-005DJF                                Page 54 of 58

        pranks, beverage spills and other non-serious situations. Failure to respond to
        emergency call-outs shall result in monetary reparation to the University for
        expenses incurred in dealing with emergency.

  5.06 Staffing. Contractor agrees to the following at its direct cost:

               1.    The University shall have the right to interview and approve the
                     qualifications of any person whom the Contractor proposes to
                     appoint as General Manager and/or Foreman. The Contractor
                     shall reassign any of its employees from positions having direct
                     contact with University personnel or students when the
                     University so requests, provided that such requests shall be only
                     on the grounds that continued contact with University personnel
                     or students would be detrimental to the University’s public
                     relations. The Contractor shall dismiss from employment or
                     reassign any of its employees whose job performance is
                     detrimental to the University’s relationship with the public, and
                     the Contractor shall consider the opinions of the University in
                     taking such actions.

               2.    Contractor shall maintain at all times a staff of experienced and
                     qualified employees in sufficient numbers for efficient
                     performance of the requirements of this Agreement. Contractor
                     shall insure that its employees will perform their services in a
                     proper, workmanlike, and dignified manner befitting an
                     institution of higher education. Contractor shall insure that
                     situations involving nepotism among the supervisor(s) and
                     assistant(s) are strongly discouraged, and will cease if the
                     University so requests.

               3.    Contractor shall give preference to currently-enrolled University
                     students in filing part-time staffing requirements.

               4.    Contractor shall comply with all University policies and federal
                     and state laws, rules, and regulations concerning
                     nondiscrimination in employment.

  5.07 Environmental Health and Safety. Contractor shall, at its direct cost, comply
       fully with all applicable federal and state laws, rules, and regulations concerning
       environmental health and safety. Contractor shall permit inspections by the
       University’s safety officers, and Contractor shall comply in a timely manner with all
       directives issued by the University concerning environmental health and safety.

  5.08 Access to Facilities. Contractor shall permit the Contract Administrator or other
       University-authorized representative to inspect any and all areas during normal
       operating hours, and at any time in the event of an emergency.
Sam Houston State University RFP #753-6-005DJF                              Page 55 of 58

  5.09 Labor Relations. Contractor shall be solely responsible for its own labor relations
       with any trade or union representative and shall negotiate and adjust all disputes
       between itself and its employees or any union representing its employees.
       Contractor shall comply fully with all applicable federal and state laws, rules, and
       regulations concerning employment and labor relations.

  5.10 Contractor Use of University Property. The University shall retain title to all
       property which it furnishes to the Contractor upon the commencement of this
       Agreement. Contractor shall use such property only in the performance of this
       Agreement unless the Contractor Administrator authorized otherwise in writing.
       Contractor shall not use or remove any other property which it purchases for use at
       University without the prior written approval of the Contract Administrator.

  5.11 Security. The University shall provide with routine, general police security in
       accordance with similar University security procedures elsewhere on the University
       campus. The University will provide any additional security which the Contractor
       requires at the Contractor’s sole cost and expense at rates customary for such
       services. The Contractor shall not employ its own security staff. Contractor shall
       comply with University policies concerning criminal or other improper conduct, and
       Contractor shall report all of such incidents to the Contract Administrator. Except
       when an emergency condition requires otherwise, Contractor shall summon the
       University’s Police Department for all public emergency situations.

  5.12 Cooperation with University Employees and other University Contractors.
       Contractor shall cooperate fully with other contractors of the University, with
       University employees, or with employees of other persons or firms having business
       with the University as may be required by the circumstances or as the University
       directs.

  5.13 Customer Input. Contractor shall cooperate with efforts designed to generate input
       from the University’s residents, including but not limited to, cooperation with a
       University advisory committee or market research.

  5.14 Indemnity. The Contractor agrees to indemnify the University, its Board of
       Regents, its officers and employees against any loss or damage (including
       reasonable attorney’s fees and other costs of litigation) caused by the Contractor’s
       negligent acts or omissions or the negligent acts or omissions of the Contractor’s
       agents or employees. The Contractor agrees to defend any suit against the
       University alleging injuries or damages arising out of the services provided;
       provided, however, that nothing contain herein shall require the Contractor to defend
       or indemnify the University for injuries or damages arising out of the negligence of
       the University, its agents, or employees.

  5.15 Liens. Contractor shall keep the University free and clear from all liens asserted by
       any person or firm for any reason arising out of the furnishing of services or
       materials by or to Contractor.
       Sam Houston State University RFP #753-6-005DJF                                 Page 56 of 58

         5.16 Publicity. Contractor shall not, without the prior written approval of the University
              in each case, publicize or advertise in any form the fact that it is providing services
              to the University; provided however that Contractor may list the University on a
              routine client list for matters of reference.

         5.17 Drug Free Workplace. Contractor will provide a drug-free workplace in
              compliance with Public Law 100-690, Title V, Subtitle D, of the Drug-Free
              Workplace Act of 1988. The unlawful manufacture, distribution, dispensing,
              possession and use of a controlled substance is prohibited on the premises of the
              University or any of its facilities. Contractor will discipline any of its employees
              who violate this prohibition up to and including termination of employment. All of
              contractor’s employees, as a condition of employment, will comply with this policy.

         5.18 Contractor Representative. Contractor will appoint a representative within 24
              hours of the execution of this Contract, who shall be available as necessary for the
              reporting of problems, requesting schedule changes and the like. This representative
              shall not be the same person as the Contractor’s job supervisor, and will be the sole
              contact person with the University for routine matters arising under this Contract.

                                        6. FINANCIAL PROVISIONS

6.01     Annual Fees. The Contractor has specified annual fees for Custodial Services on its
         response to the Request for Proposal which response is made a part of this Agreement.

6.02     Payment Upon Early Termination. In the event either the Contractor or the University
         terminates this Agreement as provided above, University shall pay the Contractor a pro
         rata share of the earned amount earned through the date of termination.

6.03     Financial Records and Reports. Contractor agrees to the following reporting and
         recording requirements at its direct cost.

                 1.      Contractor shall maintain complete and accurate records of all
                         transactions in accordance with accepted industry standards and
                         shall keep such records for a period of not less than five years after
                         the termination of this Agreement. Contractor shall make
                         available for inspection by the University during normal business
                         hours all records which the Contractor makes in the course of
                         performing its obligations under this Agreement.

                 2.      Contractor shall provide the University with an audited financial
                         statement for the Contractor’s corporation within three (3) months
                         after the end of each of the Contractor’s fiscal years during the
                         contract term of this Agreement.

6.04     Payment Terms. The University shall make the payments required by this Agreement in
         accordance with the following:
       Sam Houston State University RFP #753-6-005DJF                                Page 57 of 58

             1. University shall pay the Contractor on a monthly basis one-twelfth of the annual
                contract amount of Total Base Price for all of the:

                Nine (9) month Housing cleanings.
                Twelve (12) month cleanings.
                Summer Camp cleanings.
                Summer School facilities cleaning.

                 The Contractor shall invoice the University monthly and the University will pay
                 within 30 days of the invoice. The remainder of the items on the Request for
                 Proposal Form shall be invoiced monthly when utilized and paid within 30 days
                 of invoice.

             2. Contractor will receive all payments from Sam Houston State University via U.S.
                Mail. It is the Contractor’s responsibility to provide Sam Houston State
                University with all necessary bank information and correct remittance address.

             3. See Appendix A for pricing.

                                          6. GENERAL TERMS

7.01     Notice. Any notice required by this Agreement shall be deemed given when made in
         writing and personally delivered by courier, deposited with the United States Postal
         Service by certified or registered mail, return receipt requested, or by facsimile
         transmission addressed as follows:

         TO UNIVERSITY:

         WITH COPIES TO:

         TO CONTRACTOR:

         WITH COPIES TO:

7.02     Binding on Successors. This Agreement shall inure to the benefit and shall be binding
         upon the legal representatives, successors-in-interest, and assigns of the parties hereto.

7.03     Sole Agreement. This document, together with all documents incorporated herein by
         reference, constitutes the sole Agreement of the parties on the subject matter hereof, and
         any prior understandings or agreements, written or oral, are of no effect. This Agreement
         may not be amended or modified except in a writing signed by all parties hereto.

7.04     Assignment. Except as provided elsewhere in this Agreement, this Agreement may not
         be assigned by either party hereto except upon the written approval of the other party.

7.05     Severability. Each provision of this Agreement is severable, and if any provision is held
         to be invalid or unenforceable, the remainder of the provisions shall remain in effect.
       Sam Houston State University RFP #753-6-005DJF                               Page 58 of 58


7.06     Choice of Law and Venue. This Agreement shall be construed under the laws of the
         State of Texas, and venue in any action to enforce this Agreement shall be in Walker
         County, Texas.

7.07     Force Majeure. Neither party shall be responsible for losses resulting from the failure to
         perform any terms or provisions of this Agreement if the failure is attributable to natural
         phenomena, fire, disorder, or other condition beyond the reasonable control of the party
         whose performance is impaired thereby, and which, by the exercise of reasonable
         diligences, such party is unable to prevent, provided however, that monies payable at the
         time of such circumstances shall be payable as required by this Agreement.

[signatures]


ATTEST:
                                                              Name of Contractor goes here

_________________________                                     _________________________
Secretary                                                     Principal

                                                              _________________________
                                                              Typed or Printed Name

                                                              _________________________
                                                              Title


Seal (if incorporated)
                                                              Sam Houston State University

Examined, Approved, and Recommended:                          _________________________
                                                              James F. Gaertner, President

ATTEST:                                                       _________________________
                                                              Chairman, Local Committee

_________________________                                     _________________________
Chancellor,                                                   Chairman, Board of Regents
The Texas State University System                             The Texas State University System

								
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