Communications Checklist

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									This Communications Checklist sets forth numerous forms of communication. Consider
how you can use any of these tools to improve your relationship with employees, clients,
customers, investors and other stakeholders. The challenge in all of this is to establish a
“one-on-one” relationship. Good communication skills are a powerful tool that can help
grow a small business. Share this with your employees, customers, and vendors to
discover how you can use some of these communication tools to improve your
company’s communication.
                                   Communications Checklist

1.           Written Materials
[    ]       Memos
[    ]       Newsletters
[    ]       Direct mail
[    ]       Letterhead
[    ]       Business Cards
[    ]       Brochures/Pamphlets
[    ]       Flyers
[    ]       Booklets
[    ]       Postcards
[    ]       Posters
[    ]       Advertisements
[    ]       Catalogs
[    ]       Slogans
[    ]       Contracts
[    ]       Paper Style/Color

2.           Meetings, Etc.
 [       ]   One on One
 [       ]   Group Discussions
 [       ]   Team Meetings
 [       ]   The Grapevine
 [       ]   Breakfast Meetings
 [       ]   Lunch Meetings
 [       ]   Dinner Meetings
 [       ]   Speeches
 [       ]   Seminars
 [       ]   Conferences
 [       ]   Focus Groups
 [       ]   Grievance Systems
 [       ]   Open Door Policies
 [       ]   Tele-Conferencing
 [       ]   Video-Conferencing

3.           Individual
[    ]       Dress
[    ]       Body Language
[    ]       Eye Contact
[    ]       Facial Expressions

4.           Telephone
[ ]          Voice Mail Systems
[ ]          Interactive Voice Response Systems
[ ]          Pagers and 800 Numbers



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[    ]   900 Numbers
5.       Computers & Technology
[    ]   E-Mail
[    ]   CD-ROM
[    ]   Geographical Information Systems (GIS)
[    ]   Push Technologies
[    ]   Multimedia
[    ]   Global Positioning Satellites (GPS)
[    ]   Virtual Simulations
[    ]   E-Zines
[    ]   Web Sites/Internet
[    ]   Internet Message Boards
[    ]   Internet Video Cams
[    ]   Contact Management Program

6.       Facilities
[    ]   Design/Layout
[    ]   Lighting-Colors
[    ]   Art
[    ]   Access
[    ]   Flexibility

7.       Miscellaneous
[    ]   Cassettes
[    ]   Videos
[    ]   Awards
[    ]   Bonuses
[    ]   Media Articles
[    ]   Public Relations
[    ]   Closed Circuit T.V.
[    ]   Fax-on-Demand
[    ]   Suggestion Systems
[    ]   Bulletin Boards
[    ]   Bus Benches
[    ]   Billboards
[    ]   Sales Force
[    ]   Satellite Transmission-Symbols
[    ]   Trademarks
[    ]   Service Marks
[    ]   Giveaways
[    ]   Community Activities




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