A_S Cruise Ships Embark on Integration by shuifanglj


									Vertical Market

                                       Cruise Ships
                    Embark             Surf. Sun. Fun. Cruise ships offer all the above, along
                                       with food, lodging and transportation, for the ultimate
                                       travel experience.
                                       Cruise ships promise the allure of exotic locales, which
                                       are reached by crossing isolated bodies of water. Any
                                       mishap, be it weather, equipment failure or pirates,
                                       would doom the ship. External power and support are
                                       inaccessible while the ship is en route, making system
                                       redundancy crucial for cruise ship security.

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on Integration
 These floating cities carry anywhere from 3,000 to 10,000
 passengers, making security an utmost concern. Cruise ship
                                                                         surface. If a ship-wide network crashes, it could bring down all
                                                                         integrated systems, leaving the ship with no communications,
 operators need to keep passengers happy and out of harm’s               security or life safety. The risk of “overintegration” requires
 way. Both are tall orders, complicated by the ship’s numerous           subsystems to have stand-alone functionality, should the network
 decks and the large onboard population.                                 go down.
 IP has boarded the newest cruise ships, such as the world's             As tourism booms, cruise ships launch cutting-edge solutions to
 biggest Oasis of the Seas. While greenfield applications have           preserve the lives of passengers and crewmembers. Cruise ships
 built-in network infrastructure, retrofitting older ships with          allow passengers to get away from the stresses of everyday life.
 cramped quarters is trickier.                                           The idyllic seafaring environment provides relaxation, but also
 Convergence has clear benefits, but issues lurk beneath the             presents unique security concerns.


          cruise ship covers all traveler     top priority. “The largest cruise                  stances that are different when
          needs, so guests can kick           companies generally have                           sailing on water in the middle of the
          back and relax. An estimated        well-developed internal organiza-                  ocean, compared to being on land
 16.8 million people took cruises in          tions, where safety and security sit               with access,” said Bob Swoope, VP of
 2008, a significant increase from            as a key corporate department that                 Sales for Alarm Lock Systems.
 about 900,000 passengers in 1983.            is focused on continually assessing
   To meet demand, cruise lines are           and addressing these risks,” said                  Terrorism
 ramping up production. At least              David Fairnie, Global Ports Solutions                Deliberate organized attacks
 15 vessels will launch in 2010, each         Director for G4S. “The solutions they              against densely packed cruise ships
 worth about US$250 million to $1             apply to prevent risk from material-               loom as an all-too-real threat. While
 billion, making cruise tourism a             izing take the form of combining                   there have been few attacks on
 multibillion-dollar industry.                people, process and technology to                  passenger ships, cruise ships are
   The boom in cruises is                     mitigate the risk
 accompanied by increased                     — never one in
 regulation. Mandates, such as the            isolation.”
 Safety of Life at Sea Convention               Cruise ship
 for ships, ports and government              security has parallels
 agencies, require them to “detect            to the hospitality
 security threats and take preventative       market, but the
 measures against security incidents          ever-changing
 affecting ships or port facilities used      marine environment
                                                                        ▲ Bob Swoope, VP of        ▲ Cosimo Malesci,           ▲ David Fairnie, Global
 in international trade.”                     introduces unseen           Sales for Alarm Lock       cofounder and VP of          Ports Solutions Director
   With a cruise ship resembling              issues. “There's an         Systems                    Marketing for Fluidmesh      for G4S
 a small city at sea, security is a           entire set of circum-

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        mindful of potential hazards,
        such as hijacking or dirty
   bombs.                                                     Cruise ship security must
   Cruise ships sail with detection                           keep passengers safe
equipment onboard expressly for
                                                              from danger.
screening. “Explosives, weapons
and general contraband are three
threats,” said Brook Miller, VP
of Smiths Detection. “Things
like explosive devices, explosive
components, guns or knives are not
useful other than being dangerous
things. Those threats are addressed
in the screening process.”
   Different ports of call present
varying risk levels. “Cruise ships
might dock at uncontrolled or
unfriendly environments, and may
become easy targets for terrorist                         off the Horn of Africa constitute a      companies have decided not to sail
attacks,” said Cosimo Malesci,                            threat to the lives and welfare of       through high-risk areas in order to
cofounder and VP of Marketing for                         the citizens and seafarers of many       mitigate the risks of piracy attacks,”
Fluidmesh. “If you take a cruise ship                     nations,” wrote the National Security    Fairnie said.
to the Miami harbor and blow it up,                       Council in a 2008 report. “Nearly          In the April 2009 hijacking of the
it can cause big damage.”                                 12 percent of the world's petroleum      Maersk Alabama, the crew used
                                                          passes through the Gulf of Aden,         its anti-piracy training to stop the
PIRATES                                                   which is one of the world's most         Somali pirates from controlling the
  Pirates are among the most colorful                     important waterways.”                    freighter. “A video surveillance
characters at sea, embodied by                              The attacks come at a steep price.     camera system alone is not going
Captain Hook and Jack Sparrow.                            “Shipping interests typically pay        to prevent pirates from boarding
Their real-life counterparts have                         ransoms in cash ranging from             a ship, but an integrated security
evolved as more menacing                                  $500,000 to $2 million, with the         system incorporating radar, thermal
predators, wielding automatic                             overall income from piracy ransoms       imaging, communications and
weapons and speedy getaway boats.                         estimated to exceed $30 million in       defensive countermeasures just
  Pirates pose the biggest risk to                        2008,” read the National Security        might give the ship's crew a fighting
shipping vessels or tankers, but affect                   Council report.                          chance,” said James Ionson, CEO of
passenger vessels. “Piratical attacks                       This increased risk has resulted in    Oncam Global.
                                                          more security. “In the last 18 months,     For the Maersk Alabama, the
                                                          there has been a rise in investment      pirates kidnapped the captain but
                                                          in training people and equipping         did not secure a ransom. “The US
                                                          vessels to better handle the risks       Navy used cameras onboard its P3
                                                          posed by piracy,” Fairnie said.          Orion and Scan Eagle unmanned
                                                            Anti-piracy procedures include         aerial vehicle to identify how many
                                                          crisis response to secure the            pirates were onboard and what
                                                          vessel from piratical boarding           armament they had, and to monitor
                                                          attempts; evacuation or passenger        the ship's progress toward port,”
 James Ionson, CEO of        Erik Laurence, VP of
 Oncam Global                North Asia, Verint Systems   management; and use of nonlethal         Ionson said. “Snipers took out
                                                          sonic weapons to disrupt or deter        the three hijackers, leading to the
                                                          attempts to board. “However, many        dramatic rescue of Captain Phelps.”

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           SMUGGLING                                            by ship personnel, along with             and so crew must be able to respond
           Passengers are welcome                               outsourced security professionals         rapidly to heart attacks, strokes
onboard ships, but stowaways                                    landside, he said.                        or even ordinary seasickness with
or controlled substances are not.                                                                         appropriate medical treatments,”
Maintaining this delicate balance                               ENVIRONMENTAL HAZARDS                     Ionson said.
requires careful oversight and                                    The high seas present challenges           A real threat for an onboard
technology.                                                     to seafarers. Unexpected natural          population would be epidemics.
   “At many different ports of call,                            disasters, such as ice and flash          “Some threats would be to health
the cruise ships need to make sure                              flooding, must be accounted for, said     environments,” Swoope said. “It
they are not transporting contraband,                           Johannes Rietschel, founder and           could be illnesses.”
weapons or threat items from one                                CEO of Barix.                                S o m e t h re a t s a re u n i v e r s a l ,
place to the next,” Miller said.                                  The ship itself is unlike a             whether on land or at sea. “Ship
“It's like a movable airport, with a                            land-based installation. “Some            o p e r a t o r s a re c o n c e r n e d w i t h
high concentration of people and                                unique concerns cruise ships have         occurrences of such shipboard
equipment in one very small area.”                              are highly integrated systems, severe     incidents as missing persons,
   The process of embarking and                                 environmental factors, challenging        accidents involving passengers and
disembarking passengers presents                                cable runs and cramped equipment          crew (legitimate and fraudulent), and
the highest risk of stowaways or                                room spaces,” said Rodger von Kries,      theft,” Ionson said.
illegal substances being transported.                           VP of Technomad.                             Cruise ship passengers could
“This risk is usually addressed                                   Limited ship space results in a tight   become targets in foreign countries.
by a clear management process                                   fit for passengers and equipment.         “In the Bahamas, the harbor had
which incorporates controlled                                   “Closed compartments and                  problems of thieves attacking tourists
passenger routing, documentation                                watertight doors pose challenges for      leaving cruise ships,” Malesci said.
checks and profiling — combined                                 installation,” Malesci said.              “With cameras, the police could keep
with security technology such as                                  Cruise ships must communicate           tabs on the thieves.”
screening of baggage, stores and                                clear messages to passengers                 Accidents aboard cruise ships
passengers — using walk-through                                 throughout the vessel. “In our view,      could result in lawsuits. “You have
and handheld metal detectors and                                zoning is especially important on a       liability for cruise ship operators,”
X-ray systems, operated by trained                              vessel where you have many decks,         said Erik Laurence, VP of North Asia,
security personnel,” Fairnie said.                              corridors and limited visibility,”        Verint Systems. “If someone claims
The boarding phase is coordinated                               Rietschel said. “If something rocks       they fell and hurt themselves and
                                                                the boat, there needs to be a way to      blames the operator, reviewing the
                                                                get precise instructions out quickly,     video can help in many cases.”
                                                                and these instructions might differ         Cruise ships watch out for
                                                                for various parts of the vessel.”         passenger safety. “For areas around
                                                                  In the event of system malfunction,     decking or the pool, you can detect
                                                                a cruise ship features multiple           if there's a hazard somewhere on the
                                                                backup systems. “It's similar to          ship and protect the owners from
                                                                how hospitals run power,” Malesci         being sued,” said Brian Lane, Senior
                                                                said. “Usually on a ship, everything      Product Manager for Spectra, Pelco
                                                                is doubled for power, water or            (a Schneider Electric company).
                                                                electrical systems.”                         A c r u i s e s h i p f a c e s h a z a rd s
                                                                                                          common to hospitality and airports,
                                                                CLOSE QUARTERS                            along with unique environmental
                                                                  Passenger ships cater to a distinct     challenges. While being at sea
                                                                demographic. “Cruise ships tend to        presents danger, cruise ships take
 Cruise ships have limited space for passengers, supplies and   attract an older clientele, many of       safety and security seriously by
                                                                whom have existing health problems,       deploying holistic solutions.

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