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User driven innovation in the health care sector

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User driven innovation in the health care sector Powered By Docstoc
					User driven
innovation in the
health care sector

InnoMed & SINTEF
Kristine Holbø PhD student/ research scientist SINTEF
Partners in Norway


                     InnoMed - is Norway's competence network for needs-driven innovation in the health sector.
                     The network is firmly rooted in the sector.


                     The Directorate of Health - is a specialist director and an administrative body under
                     the Ministry of Health and Care Services and the Ministry of Labour and Social Inclusion.


                     SINTEF - is the largest independent research organization in Scandinavia.
Three case studies




COPD Home            Hearing impairment   Dementia
COPD

Partners:
InnoMed, SINTEF & The Department of Pulmonary Diseases at St. Olavs Hospital

Background:
Chronic obstructive pulmonary disease (COPD)
In Norway there are about 1.2 million smokers, of whom around 250.000 suffer from COPD.
Every year, some 9000 people in Norway acquire COPD

Patients with serious COPD and incipient lung failure require advanced treatment and follow-up.

The project has focused on identifying needs and generating ideas for new products or
product systems, services and forms of organization
Hearing impairment

Partners:
InnoMed, SINTEF & NAV Orthopaedic Equipment Centre


Background:
Some 14.5 percent of the population worldwide (children, young people, adults and the elderly)
suffer from hearing loss to a greater or lesser extent

Hearing loss primarily affect our possibilities for communication and social inclusion, and increase
the chance of passivity and social isolation

The principal objective of the pilot project has been to develop concepts for technical aids that
would help persons with hearing impairment to fully obtain equal opportunities and to participate in
all aspects of everyday life
Dementia

Partners:
InnoMed, SINTEF & Ageing and Health Norwegian Centre for Research, Education and Service Development



Background:
Senile dementia is the condition that leads to the highest number of years of reduced functional capacity in old age
In Norway, around 66.000 persons suffer from dementia, and this number is increasing.
It is expected that the number of dementia patients in Norway will double to about 135,000 in the course of the next 30 years.

The project is a pilot study that was done in order to identify ideas in which InnoMed could stimulate improvements in the
situation of dementia patients, their families and/or the care-sector staff who work with them. The pilot study was intended to
survey all phases in the dementia cycle.
Methods used in the casestudies




                                  Illustration: Liz Sanders
Methods used in the casestudies




                             Illustration: Liz Sanders
Methods used in the casestudies




                             Illustration: Liz Sanders
Methods used in the casestudies




                                                         Semi-structured interviews
                                                             Drama workshop
                                                          Exploratory focus group
                                                             Direct observation
                                                              Cultural probes
                                                         Idea generation workshop




                             Illustration: Liz Sanders
Learning from the case studies
Learning from the case studies

Recruiting informants

  A wide range of informants should be selected
  Recruiting informants in the health-care sector is a time-consuming process
Learning from the case studies

Recruiting informants

  A wide range of informants should be selected
  Recruiting informants in the health-care sector is a time-consuming process


Examining needs

  Conducting interviews may be a heavy burden on patients
  Indirect observations through diaries (Cultural Probes) are difficult to perform on patients who are ill
Learning from the case studies

Recruiting informants

  A wide range of informants should be selected
  Recruiting informants in the health-care sector is a time-consuming process


Examining needs

  Conducting interviews may be a heavy burden on patients
  Indirect observations through diaries (Cultural Probes) are difficult to perform on patients who are ill


Involving stakeholders

  Industry should be involved at an early stage in the process

  It is important to involve interested parties from different health regions

  Where health-care professionals are concerned, academic publications may be more valuable
  than contributing to a new product or service
Further research….

The Directorate of Health, Central Norway Regional Health Authority and SINTEF:
PhD study and research activity through case studies

? How to involve patients and health-workers in innovation processes
? How to ensure implementation

Handbooks for innovation