— SILVER SERVICE CONTRACT —
16541 SW 293 Terr For Customer Service Call
Homestead, FL 33032 786-259-7688
Owner Effective Date Expiration Date
Timothy Waterman July 1, 2011 January 8, 2011
(Please Review Contract Coverage Summary On Reverse Side)
One of each of the following items are included in this contract:
- Complete Parts Labor
- Extended Plumbing
- Garbage Disposal
- Water Heater (up to 2 gallons)
TOTAL AMOUNT DUE 229.00
H2O MAN PLUMBING
Complete Parts Labor: Covered
8. Any necessary modifications, masonry, patching, plastering,
Extended Plumbing: Covered cabinetry or carpentry.
Garbage Disposal: Covered 9. Any service performed on covered equipment by another company
unless approved by H2OMan Plumbing in advance.
Water Heater (up to 2 gallons): Covered
10. Repairs or replacement due to negligence, misuse or improper
Replacement Coverage: Replacement coverage will be made when instillation.
needed to ensure proper working use to otherwise damaged fixtures. If
you have replacement coverage it is indicated on the first page of this 11. Modifications or recalls recommended by manufacturer for
contract listed under the Contract Coverages section. Equipment will be equipment already in service.
replaced if it cannot be repaired to operating condition. We will replace
with the new equipment with similar capacity and features. 12. Repair or replacement of the equipment if the age, type or style of
the equipment is discontinued.
Limitations & Exclusions:
Equipment will not be replaced due to rust and/or corrosion of 13. H2OMan Plumbing reserves the right to delay or suspend service
components not critical to the proper working condition of the unit. when delivery may be affected by unsafe, hostile, or hazardous working
There is no replacement coverage for rust and/or corrosion of conditions or during natural disasters or states of emergency.
operational parts in first year contracts. H2OMan Plumbing reserves the
right to use name brand parts or equivalent parts when replacing 14. Common area plumbing that is part of a larger structure.
equipment. H2OMan Plumbing is solely responsible to determine when
equipment is non-repairable. There is a 25-day wait for replacement Notice: It is the responsibility of the contract holder to provide clear
coverage to go into effect from initial date of coverage. There is $300 access to the equipment to be serviced. H2oMan Plumbing will not
limit on the replacement of each covered water heater. assume responsibility for any damages that may be incurred to ceilings,
walls, flooring, counter tops or cabinets while moving or repairing
General Exclusions & Limitations: The following exclusions apply to customers' equipment. Any water damage resulting from leaks in the
all types of coverage wherever applicable: residence not directly caused by H2Oman Plumbing personnel.
1. All equipment must be in operation condition of the original contract Co-Pay customers will be charged per item serviced. There will be no
effective date. H2OMan Plumbing will be the sole determinant of pre- Co-Pay charge for return service calls for the same item within 25 days
existing conditions that render the system or fixture non-operational from the original date of service. Non-payment of the Co-Pay charge
prior to coverage dates. Items with such pre-existing conditions are may result in suspension of any future service calls until the Co-Pay
excluded from coverage until repaired. charge is paid.
2. H2OMan Plumbing shall not be liable for: Deductible customers will be charged per item preplaced. Deductible
(a) incidental or consequential damages arising from the operation or charge is due prior to replacement of item. Non-payment of the
failure of the equipment, or its lines, valves, gauges, fixtures, or Deductible charge may result in suspension of any future service calls
controls, or for work performed on the equipment: until the Deductible charge is paid.
(b) diagnosis, repair for mediation of mold, mildew, contamination, rot
or fungus, cause by any reason, or for any damages resulting from Changes in Coverage: Repair Coverage may be added at any time for
mold, mildew, contamination, rot or fungus including, without the appropriate premium pending inspection. There is a 25-day wait
limitation, any health problems or damages to property resulting from designed for replacement coverage to go into effect from initial date of
mold, mildew, contamination, rot or fungus; coverage.
(c) manufacturers failure to honor warranties or to provide proper parts
or equipment or You may terminate your contract or any portion of your contract upon
(d) repairs or replacement due to rust and/or corrosion, freezing, written notice. You will be entitled to a refund of eighty-five percent
sediment, tree roots, odor, fire vandalism, obsolescence or acts of God (80%) of the unearned portion of the contract less the cost of repairs for
or nature. replacements made on your behalf. For this purpose a pro rata portion
of the contract amount is earned each month. You may transfer or
3. Coverage excludes all types of lines and other systems beyond the assign your paid in full contract from one owner to another at the same
equipment or that is not readily accessible including but not limited to address, upon written notification to H2OMan Plumbing from the
main line stoppages, plumbing lines, electrical lines, refrigerant lines, contract holder.
condensation lines, concrete or slab leaks and gas leakages.
H2OMan Plumbing may cancel this contract. If H2OMan Plumbing
4. All additions that are not part of thee original plumbing installation. cancels this contract you will be entitled to receive one hundred percent
(100%) of the unearned portion of the contract minus the cost of repairs
5. All accessories not critical to the core operation of the equipment. or replacements made on your behalf. For this purpose a pro rata
anything of an aesthetic or non-mechanical nature, including but not portion of the contract amount is earned each month.
limited to; knobs, all plastic, chrome, handles, glass, trim parts, door
liners, bins, shelf supports, racks, non-available, clocks, insulation, Renewal:
porcelain, combustion chambers and heat exchangers, Renewal of this contract or any portion is solely at H2OMan Plumbing's
6. Part Limitations - Foreign and/or built-in fixtures are covered up to
$75 maximum per part replaced.
7. Any permits, administrative fees, handling fees, crane fees, repairs
or replacements for the enforcement of codes, building regulations,
ordinances, federal, state, county or city laws.