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Ict Proposal Template document sample
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Department of Treasury & Finance
GUIDE TO COMPLETING THE WOVG ICT EXPENDITURE APPROVAL APPLICATION
Version 1.2 (IMPORTANT: Please ensure that you use the latest version of this template by downloading the updated package from the DTF website)
Purpose of this form: Expenditure Review Committee (ERC) has mandated that the authority to spend more than $250k on Information and Communications
Technology (ICT) be allocated to the Secretary of Department of Treasury and Finance (DTF) to support goals of Efficient Technology Services (ETS).
Applications impacting on ETS will require the submission to be sent to GSG via email: ictapproval@dtf.vic.gov.au
What is in Scope: All ICT categories listed in Section B of this template
Step 1: Departmental IT directors or equivalent authorised senior manager are required to determine when an application will impact on ETS. This
is determined by reviewing section B of the WoVG ICT Expenditure application template. Selection of one or more ICT category in Section B
indicates a potential impact on ETS and therefore the application will need to be submitted to Government Services Group (GSG) for approval prior
to undertaking the procurement/tendering process.
Step 2: Section A: Governance
1) Agency Name: The name of the agency submitting this application
2) Contact details of the person completing this application: Enter the contact person's name, email address and phone number
3) Application Title: Enter the title of this application for ICT expenditure
4) ICT spend Description: Enter a brief description of the proposal, stating the purpose, objective and benefits
Enter the amount of ICT expenditure which is the subject of this application. The amount entered must
5) Total ICT expenditure which is the subject of this application: $
be numeric and cannot contain any other characters.
Select the appropriate checkbox for the type of funding involved, whether capital and/or operational
What type of funding is involved?
expenditure
6) If the requested expenditure is equal to or greater than $1 million, you must If the requested ICT expenditure amount for this application is equal to or greater than $1 million, then
attach a business case with this application you must attach a business case when submitting this application to GSG
7) Name of the IT directors/equivalent authorised senior manager endorsing this Enter the name of theIT Directors or equivalent authorised senior manager who has endorsed this
application: application
Enter the date when this application was endorsed by the IT Director or equivalent authorised senior
Date that this application was endorsed: (dd/mm/yyyy)
manager. The date must be entered in the format dd/mm/yyyy
Enter the date in which your agency intends to commence spending this funding. The date must be
8) When does your agency intend to commence spending this funding? (mm/yyyy)
entered in the format mm/yyyy
Enter the date in which your agency intends to complete spending this funding. The date must be
When does your agency intend to complete spending this funding? (mm/yyyy)
entered in the format mm/yyyy
Select from drop down list whether this application is related to any previously submitted requests to
9)Is this application related to any previously submitted requests to GSG?
GSG
If yes, please provide the DTF Assessment Number that was assigned: Enter the DTF Assessment Number that was assigned to any previously submitted requests to GSG
10) Is this application part of an existing project/program of work? Select from drop down list whether this application is part of an existing project/program of work
If this application is part of an existing project/program of work then enter the title of the
If Yes, what is the title of this project/program of work?
project/program of work
If this application is part of an existing project/program of work then enter the total budget of the ICT
If Yes, what is the total budget of the ICT component for this project/program of
component for this project/program of work. The amount entered must be numeric and cannot contain
work? $
any other characters.
Select from drop down list whether there are going to be any further ICT Expenditure approval
11) Are there going to be further applications for this project/program of work?
applications for this project/program of work
12) Is this proposal compliant with WoVG policies & standards? Select from drop down list whether this proposal is compliant with WoVG policies & standards
If this proposal is not compliant with WoVG policies & standards, then please provide brief rationale
If No, please provide brief rationale for this position
for this position
Step 3: Section B: Which of the following ICT categories are in scope of this expenditure application?
Details in Section B must have at least one response
ICT Category:
1) Desktop From the listed categories select the appropriate checkbox/s.
2) Hosting If your agency does not intend to spend on any of the categories then you must select 'None of the
3) Identity and Access Management (IDAM) & Security Services below'.
If you have selected any items under the respective categories then you must enter the estimated
4) Networks expenditure that your agency intends to spend for that category.
You must have a response for all of the categories.
Enter in brief, any additional information that may be related to the selected ICT categories. When
pasting information into this cell, ensure that you use the 'Paste Special' option from the 'Edit' menu
5) Other additional information (if any) in relation to these selected categories:
and paste into the formula bar. Examples of information that can be provided may include: standards,
policies, vendor or background.
If you have not selected any of the ICT categories in section B and your agency would still prefer GSG to
6) None of the above - request GSG review
review this application then check this box
Government Services Group Page 1 of 11
Step 4: Section C: Products and Services
Details in Section C must have at least one response if you have selected any ICT categories that are in scope of this expenditure application
1) If known, what products will be used for the categories selected in Section B?
Product Name: Enter the name of the products(hardware or software) that will be used and select the ICT category from
ICT Category: the drop down list
Product Vendor: Enter the vendor name of the products that will be used for the selected category
Product Version: Enter the version no. of the products that will be used for the selected category
2) If known, what services will be used for the categories selected in Section B?
Service Provider Name: Enter the name of the service provider that will be used and select the relevant category from the drop
ICT Category: down list
Type of Service: Enter the type of service that will be used for the selected category
Step 5 Section D: Procurement
Details in Section D must be complete
Select which of the following Whole-of-Government Contracts, Open Standing Offer Agreements
(OSOA) or State Purchasing Contract SPCs your agency intends to use for this investment:
Hardware
Computer Software
1) Do you intend to use any the following Whole-of-Government Contracts, Open
Voice
Standing Offer Agreements (OSOA) or State Purchasing Contract SPCs?
Data and Video Communications
Major IT Services
Lease Facility
If your agency does not intend to use any of these, then you must select 'None of the below'.
Select an appropriate response from a drop down list whether a new contractual arrangement is going to
2) Is a new contract going to result from this investment?
result from this investment
If yes, what will be the total estimated value for this contract? If a new contract will result from this investment then, enter the total estimated value for this contract
If yes, what will be the expected duration (number of months) for this If a new contract will result from this investment then, enter the expected duration in months for this
contract? contract
If a new contract will result from this investment then, please provide details (i.e. scope, timelines, key
If yes, please provide details of the new contract
deliverables)
Step 6: Section E Dependencies
Details in Section E must be complete
1) Are there existing projects/program of work that are dependent on this Select an appropriate response from a drop down list whether there are existing projects/program of
application? work that are dependent on this application
If yes then please provide a description of the dependency: If there are existing projects/program of work that are dependent on this application then enter a brief
description of the dependency(i.e. impact, risk, date driven)
Step 7: Section F: Impact if this application is not approved
1) What is the impact if this application is not approved?
Select in which areas will there be an impact if this expenditure approval application is not approved:
No Impact, Business, Contractual/Legal/Legislative, Financial or Risk
What is the level of impact?
Select an appropriate response from a drop down list the level of impact: High, Med, Low
If the level of impact is High, please provide additional information: Where the level of impact is High for the selected areas please provide additional information about the
impact
Step 8: Section G: Additional Information
1) Please provide any additional information that may be used in support of this Please include any additional information that may be used in support of this application and identify
application any attachments that may apply.
Final Step: Before submitting the application to GSG please ensure that it has been validated and endorsed after consideration of the WoVG ICT
Expenditure Approval Check List by your IT Director/nominated authorised senior manager
Further instructions: when pasting data from another source into cells please
use the 'Paste Special' Option in the menu bar and paste it into the formula
bar
Government Services Group Page 2 of 11
Office Use Only DTF Assessment Number: Department of Treasury & Finance
WOVG ICT EXPENDITURE APPROVAL APPLICATION
Version 1.2 (IMPORTANT: Please ensure that you use the latest version of this template by downloading the updated package from the DTF website)
Complete this form if your agency intends to spend an aggregated amount that is greater than $250k on one or more ICT component listed in Section B of this template
Purpose of this form: The Expenditure Review Committee (ERC) has mandated that the authority to spend more than $250k on Information and Communications Technology (ICT) be allocated to the Secretary of
Department of Treasury and Finance (DTF).
Departmental IT Directors or equivalent authorised senior manager are required to determine when an application will impact on ETS. This is determined by reviewing section B of this WoVG ICT Expenditure
application template. Selection of any category in Section B indicates a potential impact on ETS and therefore the application will need to be submitted to Government Services Group (GSG) for approval.
Applications impacting on ETS will require the submission to be sent to GSG via email: ictapproval@dtf.vic.gov.au
Section A: Governance
1) Agency Name: [Please Select]
2) Contact details of the person completing this application
Contact Name:
Contact email:
Contact Phone:
3) Application title:
4) ICT spend Description:
FALSE FALSE
5) Total ICT expenditure which is the subject of this application: $ What type of funding is involved? Capital Expenditure Operational Expenditure
6) If the requested expenditure is equal to or greater than $1 million, you must attach a business case with this application when submitting to GSG
7) Name of the IT Director/equivalent authorised senior manager endorsing this
application:
Date that this application was endorsed: (dd/mm/yyyy)
8) When does your agency intend to commence spending this funding? (mm/yyyy) When does your agency intend to complete spending this funding? (mm/yyyy)
9) Is this application related to any previously submitted requests to GSG? [Please Select] If yes, please provide the DTF Assessment Number that was assigned:
10) Is this application part of an existing project/program of work? [Please Select]
If Yes, what is the title of this project/program of work?
If Yes, what is the total budget of the ICT component for this project/program of
work? $
11) Are there going to be further applications for this project/program of work? [Please Select]
If No, please provide brief rationale for this
12) Is this proposal compliant with WoVG policies & standards? [Please Select]
position
Note: Policies & standards apply to
WoVG Policies and Standards are located on the
the following domians:
DTF website:-
Data Interoperability (& Street Address)
Disaster Recovery
ICT Networks (& IP addressing) www.dtf.vic.gov.au>services to government>ict
ICT Service Management services>ict policies, standards and guidelines for
Identity and Access Management victorian govt
Information Security
Major Project Reporting
Website Management Framework
Government Services Group 173a22d6-0c89-45d0-8e5b-ab93665a4ddb.xls Page 3 of 11
Section B: Which of the following ICT categories are in scope of this expenditure application?
3) Identity and Access Management (IDAM) &
1) Desktop 2) Hosting 4) Networks
Security Services
Estimated Expenditure $ $0 Estimated Expenditure $ $0 Estimated Expenditure $ $0 Estimated Expenditure $ $0
Identify which of the Identify which of the Identify which of the Identify which of the
following categories your following categories your following categories your following categories your
agency will use agency will use agency will use agency will use
None of the below
FALSE None of the below
FALSE None of the below
FALSE None of the below
FALSE
OR OR OR OR
Collaboration Clients
FALSE .net Environment
FALSE Audit Trail Capture & Analysis
FALSE Email Address / Domain Changes
FALSE
Collaboration Services
FALSE Database Services
FALSE Authentication FALSE ISP Service FALSE
Desktop Productivity Apps
FALSE Enterprise Service Bus
FALSE Authorisation FALSE Network Services
FALSE
Desktop Virtualisation
FALSE File Services FALSE Directory Services
FALSE [Other please specify]
Document & Record Mgmt. Client
FALSE Java EE environment
FALSE Encryption FALSE [Other please specify]
Document & Record Mgmt. Services
FALSE Networked Storage
FALSE Enrolment FALSE [Other please specify]
Email & Calendar Clients
FALSE Print Servers FALSE Provisioning FALSE [Other please specify]
Email Services FALSE Server Virtualisation
FALSE Registration FALSE
Operating Systems
FALSE Web content Mgmt.
FALSE User management
FALSE
Search Services
FALSE Web Servers FALSE [Other please specify]
Web Browser and Plug-ins
FALSE [Other please specify] [Other please specify]
Handhelds FALSE [Other please specify] [Other please specify]
Laptops FALSE [Other please specify] [Other please specify]
PCs FALSE [Other please specify]
Printers FALSE
[Other please specify]
[Other please specify]
[Other please specify]
[Other please specify]
5) Other additional information (if any) in
relation to these selected categories:
6) If you have not selected any of the ICT categories above and your agency would still prefer GSG to review this application then check this
None of the above - request GSG review
FALSE
box:
Government Services Group 173a22d6-0c89-45d0-8e5b-ab93665a4ddb.xls Page 4 of 11
Section C: Products and Services
1) If known, what products will be used for the categories selected in Section B?
Product Name: ICT Category: Product vendor: Product version:
[Please Select]
[Please Select]
[Please Select]
[Please Select]
[Please Select]
2) If known, what services will be used for the categories selected in Section B?
Service Provider Name: ICT Category: Service description:
[Please Select]
[Please Select]
[Please Select]
[Please Select]
[Please Select]
Government Services Group 173a22d6-0c89-45d0-8e5b-ab93665a4ddb.xls Page 5 of 11
Section D: Procurement
1) Do you intend to use any the following Whole-of-Government Contracts, Open Standing Offer Agreements (OSOA) or State Purchasing Contract SPC?
Hardware: Computer Software: Voice, Data and Video Communications: Major IT Services: Lease Facility:
FALSE
None of the below None of the below FALSE None of the below FALSE None of the below FALSE None of the below
FALSE
OR OR OR OR OR
Computer Equipment Operating Lease and
Desktop Products & Services
FALSE Microsoft Enterprise Agreement
FALSE Victorian Office Telephony Services
FALSE FALSE
Whole of Government eServices Panel FALSE
Asset Management Facility
File Servers and Uninterruptible
FALSE
Power Supplies (UPS) IT Software (Oracle Systems)
FALSE Telecommunications Carriage Services
FALSE Whole of Victorian Government Internet Services
FALSE
Network/Switches Products & Whole of Government IBM Software Enterprise
FALSE FALSE
Services Agreement
Printer Products & Services
FALSE
Notebook Products & Services
FALSE
PC
FALSEand Notebook Equipment Panel
2) Is a new contract going to result from this If yes, what will be the total estimated value of If yes, what will be the expected duration (in number of
[Please Select] $0
investment? this contract? months) for this contract?
Please provide details of the new contract:
Section E: Dependencies
1) Are there any projects/program of work that are dependent on this application? [Please Select]
If yes, please provide a description of the dependency:
Government Services Group 173a22d6-0c89-45d0-8e5b-ab93665a4ddb.xls Page 6 of 11
Section F: Impact if application is not approved
1) What is the impact if this application is not approved?
What is the
Impact level of Where the level of impact is High, you must provide additional information:
impact?
FALSE
No Impact
FALSE
Business/Service Delivery [Please Select]
FALSE
Contractual
/Legal/Legislative [Please Select]
FALSE
Financial [Please Select]
FALSE
Risk [Please Select]
Section G: Additional Information
1) Please provide any additional information that may be used in support of this application
Government Services Group 173a22d6-0c89-45d0-8e5b-ab93665a4ddb.xls Page 7 of 11
ICT Categories - Key definitions
Desktop Hosting IDAM & Security services Networks
Collaboration Clients: Client component of software that .NET environment: Environment for running applications that have (Access Control removed because enrolment & Email Address & Domain Name changes: Email
runs on the desktop or other devices that enables sharing of been developed for Microsoft's .NET framework. The Microsoft .NET authorisation cover it.) Addresses are human-readable identifiers for sending Email to
information, ideas, meetings, documents, presentations, etc to Framework is a software technology that is available with several the appropriate person's mail inbox. Email Domain names
facilitate co-workers, partners and clients working together Microsoft Windows operating systems. It includes a large library of pre- currently usually specify the department or agency of the
from different locations. coded solutions to common programming problems, a runtime or person being addressed. Domain names also include domains
This includes video and audio conferencing, other real-time virtual machine that manages the execution of programs written (eg. dtf.vic.gov.au) used for website URLs.
(eg. Instant Messaging and Presence) and asynchronous non- specifically for the framework, and a set of tools for configuring and
real-time (eg. Team rooms, Blogs, Wikis, etc.) interactions building applications. The .NET Framework is a key Microsoft offering
between the participants. and is intended to be used by most new applications created for the
Windows platform. While it is used for both server and client
computers, within the current context we apply it to servers.
Collaboration Services: Server component of software that Database services: A database is a structured collection of records Audit Trail Capture & Analysis (Previously known as Internet Service Provider (ISP) Service: An ISP is an
enables sharing of information, meetings, documents, or data. Database services are delivered by Database Management 'Audit & Monitoring': Identification, monitoring, logging, organisation that supplies Internet connectivity to home and
presentations, etc to facilitate co-workers, partners and clients Systems (DBMS), which organise and maintain the database, and run analysis, alerting and reporting of user activities within a business customers. ISPs provide services both for user access
working together from different locations. on a server. system, application, network and the information within these to the Internet and for hosts delivering content to Internet
This includes video and audio conferencing, real-time and components. Audit Trail Capture & Analysis applies to both the users. ISPs support one or more forms of Internet access,
asynchronous non-real-time interactions, between the use of the Identity Management systems and to other ranging from low-speed modem dial-up to broadband
participants. applications holding security-classified information. Auditing connections. (An ISP may provide additional services, such as
the use of an application needs access to identity information E-mail routing and hosting. These are excluded from our
in order to identify who is accessing what. definition.)
Desktop Productivity Apps: Software desktop tools for Enterprise Service Bus: An Enterprise Service Bus (ESB) provides Authentication: For each user session, the obtaining of Network Services: A network service is access to a WAN
creating, editing, viewing, printing and sharing documents, a business with a comprehensive, flexible and consistent approach to information from a user (credentials), and the validation of (Wide Area Network) or MAN (Metropolitan Area Network)
spreadsheets, presentations, drawings and charts. the integration of services and applications. The capability may also be that information to determine the user identity for security that provides telecommunications capability between 2 or
called Middleware, or Application integration middleware. purposes. This validation is carried out by reference to more sites. It includes telephone services, mobile services and
information stored in the directory. Authentication is carried data services ranging in speed from about 64 Kbit/s to 40
The ESB typically extends the functions of the traditional Enterprise out to a level of assurance depending on the strengths of the Gbit/s.
Application Integration (EAI) and Message Oriented Middleware registration process and the credential offered.
(MOM), to include:
• Intelligent Routing
• Message Transformation
• Legacy and LOB Application Adaptation
• Business Process Execution
• Service Orchestration
• Metadata Lookup
• Exception Management
• Centralized Management
• Business Rule Engine
• Business Activity Monitoring
Desktop virtualisation: Desktop virtualisation is a server- File services: File services are the underlying technologies that Authorisation: Verification that a user is entitled to access a
centric computing model that borrows from the traditional enable file servers to share data within an organization, including basic specific resource (system, application, network, information or
thin-client model but is designed to give system administrators services such as folder sharing and permissions. Other key aspects of equipment). This verification is carried out by reference to
and end-users the best of both worlds, ie. the ability to host the implementation of File services include manageability, scalability, information stored in the directory. This is the session or
and centrally manage desktop virtual machines in the data and availability of the file servers transaction time component of Access Control.
centre while giving end users a full PC desktop experience. The
user experience is intended to be identical to that of a standard
PC, but from a thin client device or similar, from the same
office or remotely.
Examples of Desktop virtualisation products include Atlantis,
Citrix XenDesktop, Sun Microsystem's Sun VDI, VMware
Fusion, VMware VDI.
Document & Record Mgmt. Client: Client component of Java EE environment (previously called J2EE): Environment Directory Services: Directory Services identify all the
software that provides document and record management. for running applications that have been developed for the Java resources (including services and applications) on a network
Document Management provides management of all document Community's standard Java Platform Enterprise Edition. Java EE is a and provide the information that is used by authentication and
types, such as paper documents, faxes, email, word-processed widely used platform for server programming in the Java authorisation to make these resources accessible to authorised
documents, spreadsheets, HTML, XML and audio/video clips programming language. The Java EE Platform differs from the users and applications. Directory Services are the identity vault
across networks, enterprises and the Internet using advanced Standard Edition (SE) of Java in that it adds libraries which provide for the range of Identity and Access Management services.
search and retrieval capabilities functionality to deploy fault-tolerant, distributed, multi-tier Java Data stored by such services include user identities, their
software, based largely on modular components running on an credentials and access privileges, email addresses, unique
Record Management implements organisational accountability application server. identifiers (such as Web addresses), or listings of domain
for electronic information as it is moved from the user or names servers, computers, databases, printers, modems,
author into the organisation. This includes the efficient and scanners, and mail folders. If possible, the directory service
systematic control of the creation, receipt, maintenance, use should make transparent the physical network topology and
and disposal of records, and the associated processes for protocols, the set of rules governing the exchange or
capturing and maintaining evidence of and information about transmission of data electronically between devices. A user on
business activities and transactions in the form of records. a network can then access any resource without knowing
where or how it is physically connected.
page 8 of 11
ICT Categories - Key definitions
Desktop Hosting IDAM & Security services Networks
Document & Record Mgmt. Services: Server component Networked Storage: Networked storage is used with servers to keep Encryption: Encryption is used to ensure the confidentiality
of software that provides document and record management. data files and/or applications in a centralised file server or storage and integrity of data. Encryption is the process of transforming
system. The storage system is connected to the server by means of a information (referred to as plaintext) using an algorithm
Document Management provides management of all document network (in contrast to direct-attached storage). The storage is thereby (called cipher) to make it unreadable to anyone except those
types, such as paper documents, faxes, email, word-processed shared between many servers. Networked storage can be either SAN or possessing special knowledge (usually referred to as a key).
documents, spreadsheets, HTML, XML and audio/video clips NAS. The result of the process is encrypted information (in
across networks, enterprises and the Internet using advanced Storage Area Network (SAN) is a high-speed subnetwork of shared cryptography, referred to as cipher text). Encryption is
search and retrieval capabilities storage devices. A storage device is a machine that contains nothing considered to include the management of the ciphers and keys.
but a disk or disks for storing data. A SAN also includes a storage In this contexts, the word encryption also implicitly refers to
Record Management implements organizational accountability controller for managing the stored files. A SAN typically uses Fibre the reverse process, decryption (e.g. “software for encryption”
for electronic information as it is transitioned from user or Channel network technology. can typically also perform decryption), to make the encrypted
author to the organization, including the efficient and Network Attached Storage (NAS) uses LAN technology such as Gigabit information readable again (i.e. to make it unencrypted).
systematic control of the creation, receipt, maintenance, use Ethernet.
and disposition of records and the associated processes for
capturing and maintaining evidence of and information about
business activities and transactions in the form of records.
page 9 of 11
ICT Categories - Key definitions
Desktop Hosting IDAM & Security services Networks
Email & Calendar Clients: Client component of software Print Servers: Print Servers provide services that manage the access, Enrolment: Creation of access rights for a registered user to
that enables delivery, receipt and management of electronic availability, security and workload of printers. access specific resources (applications, systems, networks and
messages and scheduling of activities for individuals and information) they are entitled to. This is the subscription time
groups. component of Access Control.
Email Services: Server component of infrastructure that Server Virtualisation: Virtualisation is the simulation of some effect Provisioning: Also called On-Boarding, User Provisioning
enables delivery and receipt of electronic messages and or condition on a computer or its resources. Server virtualisation refers to the creation, maintenance and deactivation of user
scheduling of activities for individuals and groups. allows multiple isolated user-space instances to be established on one objects (that identify users - people or systems) and their
set of server hardware. To the user application, these look like separate attributes, as they exist in one or more systems, networks,
virtual machines. These virtual machines can provide similar or directories or applications. Provisioning establishes what
different Operating Systems. Server virtualisation is useful for services, transactions and information the user may receive
consolidating, onto a single server, applications that previously needed and how they acquire them. It may include the Registration,
to run on separate servers, thus reducing the capital and operational issuing of Credentials, and Enrolment parts of user
costs, and carbon emissions. Virtualisation makes this possible by management. Provisioning is a process supported by software
allocating specific resources to each application and providing a level tools that provide the integration between all the applications
of security and failure isolation between the applications. providing the applications, services or information.
Server virtualisation is distinguished from Storage, Application and
Desktop virtualisation. However, each of these can offer cost and
emission savings.
Operating System: An Operating System (commonly ########################################### Registration: Registration is primarily the business process
abbreviated OS) is the software component of a computer ### that is at the front-end of the Identity Management life-cycle.
system that is responsible for the management and Its primary task is to establish and validate the identity and
coordination of activities and the sharing of the resources of authority of the person who is about to receive identity
the computer. The operating system acts as a host for credentials (such as username and password), by sighting
application programs that are run on the machine. As a host, identity and authority documents. It may be supported by
one of the purposes of an operating system is to handle the registration applications.
details of the operation of the hardware. This relieves
application programs from having to manage these details and
makes it easier to write applications.
Common Operating systems include Microsoft Windows,
Solaris (UNIX), Linux and Mac OS X.
Search Services: Services for building simple and complex Web servers: Web servers and portal servers for delivery of web User Management: Process and tools to manage user
search queries against repositories, applications, databases, content and services to users on the internet or intranet. registration and enrolment. It also includes handling
directories, to support search syntax types such as Keyword, credential replacement such as password reset.
SQL, URL, etc.
Web Browser and Plug-ins: Client software that runs on
the desktop or other device to display content served via the
network (Internet or Intranet).
This includes web pages provided in HTML, XML, etc.;
images; graphics; video and sound.
Handhelds: Handheld devices such as PDAs and tablet PCs
are used for ultra portable computing tasks.
Laptops: The Standard Laptop is a hardware component
which hosts the standard operating system environment and
user applications. The standard laptop is a “business class”
laptop computer that can be used as a portable device and does
not need to be fixed to a single location. The laptop computer is
the responsibility of the user to which it is allocated.
page 10 of 11
ICT Categories - Key definitions
Desktop Hosting IDAM & Security services Networks
PCs: The Standard Desktop PC is a hardware component
which hosts the standard operating system environment and
user applications. The standard desktop is a “business class”
personal computer, typically fixed at a designated location
within business offices and not intended to be used as a
portable device.
page 11 of 11
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