Legal Complaint for Welfare Fraud

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					MERIT SYSTEM SERVICES                                                  Date Established: 05/01/68
                                                                       Date Revised:     07/01/03



               WELFARE INVESTIGATOR SUPERVISOR
CLASSIFICATION DEFINITION

Under limited supervision, a Welfare Investigator Supervisor plans and supervises the
investigative and clerical work of a unit responsible for investigating cases of suspected
fraudulent receipt of public assistance; serves as liaison with the District Attorney's office
and other law enforcement agencies; and performs related work as required.

The Welfare Investigator Supervisor class is responsible for supervising and directing the
initial investigative activities of suspected fraud cases referred by departmental staff.
Investigative activities include the rapid determination of the need to withhold aid, and the
gathering of detailed evidence that may be used by the District Attorney in prosecution for
fraud.

Welfare Investigator Supervisor differs from Senior Welfare Investigator in that the latter
assists in the supervision of the unit, while also conducting more complex assignments.
Welfare Investigator Supervisor differs from Welfare Investigator II in that the latter is the
journey level class, and may have some lead worker responsibilities in agencies where the
size of the investigative function does not warrant a Senior Welfare Investigator level.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Welfare Investigator Supervisor classification receive supervision from a
Chief Welfare Investigator or higher level manager. A Welfare Investigator Supervisor has
responsibility for supervising a unit of investigative and clerical staff.

TYPICAL DUTIES
Duties may include, but are not limited to, the following:

    •    Confers with agency staff regarding mutual problems of jurisdiction and procedure.
    •    Participates in staff development activities designed to orient investigative staff in
         social service program objectives and social service staff to investigative unit's
         needs, objectives, and methods of protecting the rights of citizens suspected of
         fraudulent or failure to support activities.
    •    Reviews requests from departmental staff for eligibility information requiring
         investigative methods and investigations of suspected fraudulent receipt of aid or
         failure to support.
    •    Reviews and monitors cases, and retrieves information by navigating through an
         automated system.
    •    Assigns cases to investigators in accordance with established priorities.
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    •   Reviews completed investigations to determine completeness of investigation,
        adequacy of charge and sufficiency of documentation in accordance with the rules of
        evidence for grand theft and/or perjury.
    •   Refers cases to District Attorney's office for determination as to whether to file a
        criminal complaint.
    •   Trains and advises investigators on the pertinent elements of fraud, the order and
        techniques of investigation, the development of sources of information, and the
        interpretation of pertinent laws and regulations.
    •   Interviews recipients, and interprets and explains the provisions of laws, rules, and
        regulations; confronts recipient with evidence.
    •   Makes arrangements for payment of support funds or repayment of funds received
        illegally.
    •   Serves as liaison with the District Attorney's office including advising the District
        Attorney on Welfare Department policies and procedures, and discussing specific
        cases and problems prior to referral for suspected fraud.
    •   Supervises and assigns the work of personnel performing clerical and record-
        keeping duties for the unit.
    •   Prepares reports and dictates correspondence.
    •   Performs related duties as assigned.

EMPLOYMENT STANDARDS

Knowledge of:
  • Public welfare programs and goals.
  • Principles and practices of supervision and staff development.
  • Investigative techniques and sources of information.
  • Principles of identification, preservation, and presentation of evidence.
  • Legal procedures and rules of evidence with particular reference to fraud
     investigation.
  • Computer terminology and computer keyboard arrangement.
  • Interviewing techniques, including effective methods of obtaining information from
     hostile or reluctant witnesses.
  • Financial and credit transactions, including the principles of bookkeeping.
  • Laws and regulations applicable to fraud investigation and family support.
  • Philosophy and objectives of family support enforcement.

Ability to:
   • Teach investigative staff an awareness and acceptance that the purpose of the
       welfare department and investigative unit is the welfare and rehabilitation of
       recipients and the protection of rights of citizens.
   • Supervise, train, guide, and evaluate subordinates.
   • Interpret and apply provisions of the welfare laws applicable to fraud and family
       support investigations.
   • Navigate through computer screens and review or retrieve information.
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    •   Analyze data and draw valid conclusions.
    •   Contact citizens, recipients, and public officials under conditions requiring tact and
        good judgment.
    •   Prepare and present evidence, correspondence, reports in effective oral and written
        form.
    •   Coordinate and communicate job activities and investigations with staff responsible
        for other functions within the Department.


MINIMUM QUALIFICATIONS (Education and/or Experience)

                                        EITHER
Two (2) years of full-time experience comparable to a Welfare Investigator II, OR one (1)
year of full-time experience comparable to a Senior Welfare Investigator;

                                           OR
Equivalent to graduation from college (Additional qualifying experience may be substituted
for the required college on the basis of one year of experience for two years of college.)
AND Four (4) years of full-time paid experience in criminal investigation work locating,
observing, and interviewing suspects and witnesses and preparing reports of findings.

SPECIAL REQUIREMENTS

Welfare Investigators have Peace Officer status and must meet the following requirements
under Government Code Sections 1029, 1030,1031: No felony convictions; citizen of the
United States; 21 years of age; high school graduate or GED equivalence; be fingerprinted
to permit search for criminal records; be of good moral character as determined by a
background investigation; be free of any condition which might adversely affect exercise of
Peace Officer powers.

Successful completion of a Specialized Investigative Basic Course (SIBC) approved by the
California Commission on Peace Officer Standards and Training within twelve months of
appointment to the class OR possession of a valid basic peace officer certificate as
awarded by the California Commission on Peace Officer Standards and Training OR
successful completion of the regular basic peace officer course as awarded by the
California Commission on Peace Officer Standards and Training within three years prior to
appointment.

{Welfare Fraud Investigators appointed to their positions prior to 1/1/2001 and whose employment with
the appointing county has been continuous are exempt from the above requirement for the purposes
of promotional positions. If the individual leaves the appointing county to work in the same capacity
in a different county, he/she must meet the requirements listed above as defined in California Penal
Code Section 830.25.}


Employees cannot exercise the powers of a peace officer until successful completion of the
Welfare Investigator Supervisor page 4 of 4
above requirements.

Prior to appointment, candidates must successfully pass a background check and
psychological and physical examinations.

Employees in this classification may be required to work long, irregular hours and drive
considerable distances on a regular basis.


DRIVER LICENSE REQUIREMENT

Some positions in this classification may require possession of a valid California driver’s
License. Employees who drive on County business to carry out job-related duties must
possess a valid California driver’s license for the class of vehicle driven and meet
automobile insurability requirements of the County. Eligibility for employment for those who
do not meet this requirement due to disability will be reviewed on a case-by-case basis by
the appointing authority.

				
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