SERVICE OVERVIEW: CORPORATE PLAN 2008/11
The Corporate Plan was approved by Council in February 2008 following a
The department adopts a flexible approach to the provision and
review of the Council’s activities, achievements and priorities. This provides a
development of leisure opportunities throughout the Horsham District. This Business Plan for the Council which sets out the vision for the district and how
not only involves the direct provision and operation of a wide range of
we will improve services over the lifetime of the Plan to achieve our ambitious
facilities and services, but also includes working with a range of partners to objectives. It is a living document which needs to react to changing
secure the effective delivery of leisure and cultural services across the
circumstances. In response to this, annual reviews are undertaken to ensure it
District. The Department’s sections cover the following areas:-
• Leisure, Sport and Recreation
remains relevant to the needs of the District, and to identify and seize
opportunities that arise to deliver services to meet the needs of Horsham
• Arts and Entertainment District’s communities
Museum and Heritage Service
The Corporate Plan draws upon residents and customers’ views, best practice
across the public sector and surveys of Councillors, staff and key partners.
You can view our Corporate Plan 2008-2011 and the Corporate Plan 2008-
• Marketing and Events Service
Significant areas of work for the Department in 2009/10 will include:-
2011 Interim Review 2009 on the website.
• Involvement in the consideration of planning applications for the SERVICE PLANS
major West of Horsham Development to ensure provision of
Plans are produced by every service department in the Council. These are
appropriate levels of green space, sport, recreation and leisure
reviewed each year alongside the Corporate Plan and budget to ensure that,
facilities is achieved.
having identified priorities for the Council, we have allocated resources and
• Achieving operational efficiencies to deliver agreed levels of savings identified what work needs to be done in individual departments to deliver
in Leisure Services Revenue Budgets. these priorities.
• Planning and implementing a number of enhancement projects The Service Plans highlight each department’s key targets for the year which
across the Council’s green spaces including commencement of the will help to deliver the Corporate Plan.
habitat and access improvements of Leechpool and Owlbeech You can view all the Service Plans which support our Corporate Plan on the
Woods, which form part of the High Weald Forest Ridge project council’s website.
which will be substantially funded by the National Heritage lottery
In conjunction with our partners, developing marketing and LEARNING & DEVELOPMENT Tom Leighton
programming initiatives aimed at maintaining attendance and income Through the Corporate Learning & Development Plan we will ensure all our Head of Leisure and
levels at our leisure venues during a period of economic downturn. employees have the skills, knowledge and behaviours necessary to enable us
The Department is within the Directorate of Community Services led by to fulfill our vision. Economic Development
The Cabinet Member is Cllr Roger Paterson
PERFORMANCE INDICATORS Service Plans include key
Each department uses a variety of performance measures to improve services departmental plans for 2010-11
RISK MANAGEMENT delivered. Where appropriate, performance targets are agreed and are listed
Risk is the threat that an event or action will adversely affect an and links with the Corporate Plan
below. A full list of performance indicators is available on the website.
organisation’s ability to achieve its objectives and to successfully deliver its 2008-2011
strategies. Through our Risk Management Strategy risks are reviewed
National Indicators Target
quarterly: high level risks are monitored corporately through the Corporate
NI8 Adult participation in sport & active recreation 27.7%
Risk Register, and Departmental Risk Registers by the responsible
(D)NI8 (i) Satisfaction with local sports provision 80.0%
Service Heads and Risk Champions.
(D)NI8 (ii) Participation (3 x 30 mins) 27.7%
Risk management is a key component of the performance assessment
(D)NI8 (iii) Volunteering (at least 1 hr every 4 wks) 9.0%
framework for local authorities - the Comprehensive Area Assessment.
Local Indicators Target
LS01a Attendance at Sports Centres – Total 973,000 Supporting a Vibrant Economy
PURPOSE & TEAMWORK LS01a (i) Attendance at Pavilions in the Park 432,000
Our Council aims to succeed. Success requires clarity of purpose together LS01a (ii) Attendance at Broadbridge Heath LC 190,000
with excellent team work. We aim to create and maintain the right climate
Providing Healthy, Safe and Strong
LS01a (iii) Attendance at Steyning Leisure Centre 137,000
within our teams and to ensure that we all operate as productively and LS01a (iv) Attendance at Billingshurst Leisure Centre 160,000 Communities
creatively as possible to deliver our vision. LS01b Swimming Attendances – Total 450,000
LS01b (i) Swimming Attendances – The Pavilions 290,000 Protecting the Environment
LS01b (ii) Swimming Attendances – Steyning LC 78,000
LS01b (iii) Swimming Attendances – Billingshurst LC 82,000 Delivering Quality and Leadership
LS02 Number of Leisure Access Cards issued 2,200
LS03 Capitol Attendances – Total 197,000
LS04 Capitol Attendances – Film 86,000
LS05 Museum Attendances 70,000
LEISURE MANAGEMENT – SERVICE PLAN 2010/2011
KEY PLANS/ PROJECTS ACHIEVED IN 2009/10 KEY PLANS/PROJECTS ROLLED FORWARD INTO 2010/2011
Achieved and completed Achievement Explanation New Key Plans Success Criteria for Rationale
Continued implementation of District 1. Mobile Play Worker to deliver 400 Continued implementation of District Woodstock Close bike track installed Linked to Corporate Plan Priority HP08:
Play Strategy and Action Plan in sessions by March 2011. Play Strategy and Action Plan in by end 2010 – ongoing public Working in partnership with Parish
conjunction with Parish Councils and 2. Southwater CP Adventure Play Area conjunction with Parish Councils and consultation. Councils and other organisations,
other partners. 3. Broadbridge Heath Play Area/teen other partners deliver a range of improved play and
Linked to Corporate Plan Priority HP08: space and youth shelter installed -end informal recreation facilities and
Working in partnership with Parish June 2009. opportunities for children and young
Councils and other organisations, 4. Sullington Play space – end Sept people by 2011, in accordance with the
deliver a range of improved play and 2009. Council’s Play Strategy and Action
informal recreation facilities and 5. Ashington Play space installed - end Plan.
opportunities for children and young March 2009. Revised outdated bye-laws for the New bye-laws to be confirmed by
people by 2011, in accordance with the 6. Woodstock Close bike track installed Council’s Parks and Open Spaces. September 2010.
Council’s Play Strategy and Action - end 2010.
Plan. Landscape improvement scheme at Landscape work to be completed by
Storrington Mill Pond (extent of work May 2010.
will be dependent on availability of
Implement scheme to inform users and Signage and speed control measures in
manage cycling in Horsham Park. place by July 2009. NEW KEY PLANS /PROJECTS FOR 2010/2011
The Capitol to develop stronger links Hold a liaison event for English/Drama New Key Plans Success Criteria for Rationale
with Horsham District schools. co-ordinators in Spring 2009. Attract at
least 10 additional school visits in New Projects
2009/10 compared with 2008/9. Carry out options appraisal and re-let Conduct and complete Grounds
the grounds maintenance contract by Maintenance Service Review.
31st March 2011. Conduct and complete options
Work with the Health Walks Co- Develop & distribute information packs
ordinator to enhance the walks for at least 5 walk routes.
New contract arrangement in place.
programme through identification of
heritage interest on selected routes.
Seek to establish revised operational Completed operating cost savings of Carry out options appraisal for re-letting Conduct and complete options
arrangements at Forest Recreation £5k p.a. achieved in 2010/11. of Leisure Management Contract. appraisal by December 2010.
Centre in conjunction with Forest Revised arrangements in place by April
Rationalise Burials Service staffing Revised arrangements to be Look at ways we can reduce costs and Increase % of total expenditure
arrangements. implemented by January 2010 maximise income for The Capitol. recovered through income.
achieving annual savings of c£17k p.a.
Work with D.C. Leisure to establish Plans now in place with monthly Review existing service delivery Uplift income opportunities derived
energy reduction Action Plans for The monitoring arrangements agreed. partnerships across all Leisure Services through joint working arrangements.
Pavilions in The Park, Broadbridge Energy saving achieved of 3% operations to ensure income generation Forest Recreation Centre – review
Heath, Steyning and Billingshurst compared with 2008/9 (will confirm at and external funding opportunities are partnership management
Leisure Centres. year end). maximised and ensure effectiveness of arrangements.
Reinstate Horsham Nursery School site Completion by end March 2010, arrangements. Dual Use Agreement at Billingshurst
including landscape and access Leisure Centre- review effectiveness.
improvements (subject to reaching Establish formal and robust monitoring
agreement with WSCC). arrangements at Rookwood Golf
Accommodate and display cells from Timing to be decided dependent on Joint working to enhance life long Develop community art project for
Horsham Town Hall at Horsham Town Hall alterations proceeding. learning opportunities for young people. secondary school pupils at Leechpool
Museum. and Owlbeech Woods.
KEY PLANS/ PROJECTS ACHIEVED IN 2009/10 NEW KEY PLANS /PROJECTS FOR 2010/2011
Achieved and completed Achievement Explanation New Key Plans Success Criteria for Rationale
Establish, review and update site Complete review of Southwater Country Improve customer access and visitor Improvements to café concession at Linked to Corporate Plan Priority PP10:
management plans for the Council’s Park Plan in Spring 2009. Review facilities in country parks. Southwater Country Park. Plan and undertake a range of
green spaces, which seek to balance Leechpool and Owlbeech Woods Plan Renovation of exhibition room at improvements to the Council's green
the interests of users, wildlife and by March 2010. Warnham Local Nature Reserve. spaces for the period 2008-2011 which
landscape. Installation of boardwalks at enhance accessibility for all visitors
Linked to Corporate Plan Priority EP09: Leechpool and Owlbeech Woods. including people with disabilities, to
Develop public spaces to meet resident encourage and promote their use.
and visitor expectations, as reflected in Complete the Storrington Riverside
the 2005 Town Centre Survey, starting Walk extension by Spring 2008 and
with the East Street, Horsham, Horsham Park Jubilee Entrance
pedestrianisation scheme in 2008. Scheme by Spring 2009.
Establish structured wildlife monitoring Scheme to be in place by December Children’s Play. Rationalisation of Small Sites –
and recording and reporting systems 2009. Identify and action phase one site.
across all countryside sites (utilising
Landscape Enhancement. Pixies Hollow- Integrated project
Garden in the Park – Human Nature
Support Horsham in Bloom Centre
Improvements to Cemeteries Opening of Memorial Garden.
Submit external funding application for
restoration of Denne Road Cemetery.
Investigate ‘green burial’
Asset Management Improvements. Ensure Pavilions defects list is
Manage all assets to the appropriate
standards, e.g. lease, licenses,
Maximise the participation opportunities Brand and organise activities. Linked to Corporate Plan Priority EP11:
in the 2012 Olympic and Paralympic Work with all relevant partners to
Games (plus the Cultural Olympiad). pursue visitor and business
opportunities offered by the London
2012 Olympic and Paralympic Games.