Ibm Data Centre Proposal
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Ibm Data Centre Proposal document sample
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REQUEST FOR PROPOSAL FOR DATA CENTRE CO-LOCATION AND NETWORK CONNECTIVITY SOLUTION
Pre-Bid Meeting Held On : May 18, 2010, 15:30 Hrs
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
1 Present Setup 2.2.1 The servers are Could CGTMSE provide Glodyne Technoserve,
under AMC with details of the existing 53/2476, Radheshyam,
third party vendor. vendor? Gandhi nagar,
Bandra(E),
Mumbai – 400051
2 Present Setup 2.2.1 Physical Migration Provide Scope of Work Trust’s Internet application
of Trust's Internet of Bidder and Exact server is currently at Vashi. The
Application Server Location of Trust's servers will be handed over to
Internet Application the successful bidder and the
Server bidder is required to provide
public and private IPs, provide
location space, terminate the
servers on LAN and make the
servers available on Internet as
well as from CGTMSE location
over VPN/P2P link. Application
configuration will be taken care
by CGTMSE.
3 Present Setup 2.2.1 Installation and Provide Scope of Work Trust’s Internet application
Configuration of of Bidder server is currently at Vashi. The
Intranet & Internet servers will be handed over to
Servers at New the successful bidder and the
Location bidder is required to provide
public and private IPs, provide
location space, terminate the
servers on LAN and make the
servers available on Internet as
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
well as from CGTMSE location
over VPN/P2P link. Application
configuration will be taken care
by CGTMSE.
4 Present Setup 2.3 Co-locate the Provide the Make, IBM X 342 series server - Intel
existing internet Model & Configuration of Xeon 3.2 GHz Dual Core
application server at Server Processor, 4 GB RAM, 210 GB
a Data Centre HDD
5 Present Setup 2.3 Co-locate the Provide the Make, IBM X 342 series server - Intel
existing internal Model & Configuration of Xeon 3.2 GHz Dual Core
application server at Server Processor, 4 GB RAM, 210 GB
a Data Centre. HDD
6 Present Setup 2.3 Create a Disaster Provide preference for Vendor to propose DR location
Recovery location in DR Site. Can we provide in a different seismic zone
near future by co- one of site from
locating its servers Hyderabad /Bangalore
at a location /Chennai as a DR Site
suitable for the
same.
7 Present Setup 2.3 Internet connectivity Is this providing Internet Provision of Internet connectivity
for its location. connectivity to DC & DR at CGTMSE’s office for
Site browsing.
8 Scope of work 2.4.1.1 Public access of the One or both the server Two servers hosted at DC as
server over Internet. will connect to the well as two servers hosted at
internet. DR are to be provided with
public access.
9 Scope of work 2.4.1.1 Anti-spam services Provide the no. of Service to be provided for
for mailing mailbox per domain around 30 users currently and
server(for 5 domain may increase up-to 100 during
names) the tenure of the contract.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
10 Scope of work 2.4.1.2 Secondary passive As secondary Vendor to provide wired primary
connectivity connectivity would be link initially 4Mbps scalable up-
between DC and provided from alternate to 16 Mbps during the term of
CGTMSE location Service Provider, please the contract.
with 4 Mbps note that provisioning Vendor to provide
bandwidth 16MB ready services for wired/wireless passive link
(expected to backup would impact initially 4Mbps scalable up-to
increase to 16 Mbps financials adversely from 8Mbps during the term of the
during the tenure of a commercial quarter.
the contract without perspective
upgradation of last
mile).
11 Scope of work 2.4.1.3 To provide network Will you be open to No change.
hardware for Fortinet routers as well?
handling and
maintaining the
above
links. The router
should be of
Cisco/Juniper make
with appropriate
interfaces and IOS.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
12 Minimum 2.6 The service Request you to guide us No change.
Eligibility provider should on how stringent is
criteria have been CGTMSE on the
operating Tier III following points
Commercial Data
Centers for a
minimum period of
5 (Five) years in
India.
13 Minimum 2.6 The service Request you to guide us No change.
Eligibility provider should on how stringent is
criteria have Tier III data CGTMSE on the
centre presence in following points
atleast two cities in
India. [Details to be
enclosed]
14 Minimum 2.6 The service Request you to guide us No change.
Eligibility provider should on how stringent is
criteria have experience in CGTMSE on the
servicing atleast 5 following points
customers for more
than 3 years
through its data
centres.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
15 Minimum 2.6 There should be at Request you to guide us No change.
Eligibility least 2 credentials on how stringent is
criteria of data centre CGTMSE on the
customers at any of following points
the service
providers sites in
India with annual
revenue of atleast
Rs. 50 Lakhs
16 Minimum 2.6 The service Request that number of Change : May be read as point
Eligibility provider should PoPs be revised to 100. of presence in at-least 100
criteria have a strong Network availability is a locations across India.
domestic network function of network
with point of design and cannot solely
presence in at-least be judged by the
300 locations number of POPs
across India. The
service provider
should have
network handshake
with at least 3 Tier-1
Telecom providers
in India.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
17 Minimum 2.6 Power to the racks Can this Clause be No Change.
Eligibility should be available relaxed to N+1 instead?
criteria from two different
UPS sources. The
data centre should
have UPS
redundancy of 2
(N+1)
18 Delivery 3.7.1 The Bidder should Request you to kindly Change : May be read as within
Schedule make available the consider standard 30 days from the date of
required server industry delivery acceptance of the order.
space, power, air parameters of 4-5 weeks
conditioning,
security and other
infrastructure for
Hosting services
within 7 days from
the date of
acceptance of the
order.
19 Delivery 3.7.2 The bidder should Request you to kindly Change : May be read as 45
Schedule make the consider standard days from the date of
connectivity industry delivery acceptance of order.
services available parameters of 4-5 weeks
within 15 days from
the date of
acceptance of the
order.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
20 Delivery 3.7.6 The vendor shall Provide the exisitng The network room for CGTMSE
Schedule integrate the LAN/WAN/Security is located at
network connectivity Infrastructure details & 3rd floor,
with the existing location MSME Development Centre,
LAN/ WAN/ Security C-11, G Block,
infrastructure. Bandra Kurla Complex, Mumbai
– 400051
The vendor is required to
terminate the network links on
the router (to be provided by the
vendor).
21 Technical 3.13.3. Technical Commercial bid will not be
evaluation 5 evaluation would be through reverse auction. Hence
carried out and all vendor to submit Minimum
bidders who qualify eligibility criteria, Technical bid
the technical and Commercial bid.
evaluation will be
short listed for
commercial bidding
through reverse
auction.
22 General 4.4 Payment for How will payments for Payments for disputed services
Terms and subsequent subsequent quarters be will be kept on hold and other
conditions quarters will be handled in the event of payments will be released.
made only after dispute scenarios for
payment of previous previous quarters?
quarters. Request CGTMSE to
please clarify
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
23 General 4.40 The Bidder [Service Kindly specify what Bidder is expected to resolve
Terms and Provider] is obliged support is expected the problems and maintain
conditions to give sufficient uptime SLAs.
support to
CGTMSE’s
locations/offices in
the event of non-
availability of
connectivity.
24 General 4.41 The Bidder will Access clearance will be No change.
Terms and allow AMC/other subject to Bharti
conditions vendors 24 X 7 Security policy norms
access to the
servers hosted at
their location for
maintenance/repair
etc. Visits of the
technicians to
access the server
will be intimated by
the Trust to the
vendor.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
25 General 4.46.2. No conflict between Bharti may withdraw Any dispute to be settled
Terms and 5 the Bidder and services if commercial amicably without affecting
conditions CGTMSE will cause disputes fail to be services.
cessation of resolved within a
services. Only by stipulated timeline or if
mutual consent the continuation of services
services will be to CGTMSE conflicts
withdrawn. with its governing
principles stipulated by
Telecom Regulators
(DoT,TRAI etc) or the
laws of the
land.However,
communication of
withdrawal of services
would be made to
CGTMSE before
services are terminated
for any such reason
26 SLA 5.1.6 The VPN/P2P Request that CGTMSE No change
connectivity consider relaxing this
availability should clause to 99.5%
be atleast 99.95%
27 Annexure I – 12 The service provide Request that CGTMSE Change : May be read as Tier III
Minimum should have Tier III consider relaxing this data centre within a radius of
Eligibility data centre at clause. Would CGTMSE 250 KM from Mumbai.
criteria. Mumbai (including consider Tier III facilities
Navi Mumbai) near Mumbai?
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
28 Annexure –II 2 Additional 4U Provide the tentative During the tenure of the
Technical Bid contiguous space time when it will be contract.
provided by the required
vendor as and when
required
29 Annexure II – 4 Internet Data Is CGTMSE looking at a No change.
Technical Bid Transfer charges for transfer based model for
300 GB per server Internet? Can the
per year respondents provide an
alternate model?
30 Annexure –II 4 & 17 Sr. No. 4 300 GB Both the Sr. No. 4 & 17 For Sr. No. 4, data transfer is for
Technical Bid of internet data different type of plan for the servers hosted at DC & DR.
transfer per server Internet connectivity. For Sr. No. 17, the bandwidth
per year Please update which required is clean internet
Sr. No. 17 1Mbps one is required connectivity to CGTMSE office
Clean bandwidth
provided
31 Annexure –II 5 500 GB of data Online Backup is Vendors are required to backup
Technical Bid backup per required or not the data of CGTMSE servers as
server per month per schedule provided by
CGTMSE.
32 Annexure –II 16 Connectivity (DC – Provide the RPO & RTO RPO is not more than 30
Technical Bid DR) to size the bandwidth for Minutes and RTO is not more
DC & DR Connectivity than 60 minutes. Vendor to size
the bandwidth accordingly. Also
vendor is required to transfer
archive logs and apply the same
at DR location.
S. Section Clause Details as per RfP Vendor Query Proposed CGTMSE Response
N No Description
33 Annexure – V D Network Hardware Provide the network Vendor to provide router and
Commercial rental hardware detail other necessary hardware under
Bid complete managed services for
connectivity between CGTMSE
& DC. Internet link to be
terminated on the same router.
Hence vendor to size the router
accordingly.
34 Annexure – V D Router Provide the router make Vendor to provide router and
Commercial management & model other necessary hardware under
Bid charges complete managed services for
connectivity between CGTMSE
& DC. Internet link to be
terminated on the same router.
Hence vendor to size the router
accordingly.
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