Ibm Global Distribution Strategy by lyb75707


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									      Mark J. Hennessy
      Vice President and Chief Information Officer

Mark J. Hennessy is vice president and chief information officer, with responsibility for leading
technology operations and strategic business initiatives to enable innovation and growth for IBM.
He was appointed to this role in July 2007.

In his tenure at IBM, Mark has held a diverse series of sales, marketing, and general
management assignments. Prior to his current assignment, he was general manager, Global
Distribution Sector, where he was responsible for IBM's sales, strategy, marketing, and
solutions for the retail, consumer packaged goods, travel and transportation industries. This set
of clients represents approximately 10% of IBM's revenue around the world.

From 2001 to 2004 he was vice president, Distribution Channels Management, primarily
responsible for optimizing all of IBM's go-to-market resources and spending worldwide. In 1999,
he became vice president, Systems Sales, Asia Pacific, based in Tokyo. In this assignment, he
was responsible for the sale of IBM's servers, storage, networking and printer products
throughout twenty-two countries in Asia.

In 1998, Mark was named vice president, PSG Sales, Americas with overall responsibility for the
sales and support of desktop, mobile, sever and technical workstation product lines throughout
North and South America. In 1997, he became vice president, Systems Sales, where he was
responsible for marketing strategy and sales execution for IBM's entire hardware product line in
the Midwestern US territory.

Mark joined IBM in 1981 as a client representative. He held various management posts with
increasing responsibility until 1996 when he was promoted to vice president, Midwestern Area
Operations, which included strategic marketing programs, customer satisfaction and quality
process direction for IBM's operations in ten Midwestern states.

Mark is a member of the Performance Team and IBM's Integration and Values Team. He is also
the Partnership Executive for several of IBM's largest clients.

A graduate of Boston College, Mark earned a Bachelor of Arts degree in economics in 1980. In
1990, he earned an MBA from the University of Chicago Graduate School of Business.

Mark, his wife, and two children reside in Westport, Connecticut.

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