Mark J. Hennessy Vice President and Chief Information Officer IBM Mark J. Hennessy is vice president and chief information officer, with responsibility for leading technology operations and strategic business initiatives to enable innovation and growth for IBM. He was appointed to this role in July 2007. In his tenure at IBM, Mark has held a diverse series of sales, marketing, and general management assignments. Prior to his current assignment, he was general manager, Global Distribution Sector, where he was responsible for IBM's sales, strategy, marketing, and solutions for the retail, consumer packaged goods, travel and transportation industries. This set of clients represents approximately 10% of IBM's revenue around the world. From 2001 to 2004 he was vice president, Distribution Channels Management, primarily responsible for optimizing all of IBM's go-to-market resources and spending worldwide. In 1999, he became vice president, Systems Sales, Asia Pacific, based in Tokyo. In this assignment, he was responsible for the sale of IBM's servers, storage, networking and printer products throughout twenty-two countries in Asia. In 1998, Mark was named vice president, PSG Sales, Americas with overall responsibility for the sales and support of desktop, mobile, sever and technical workstation product lines throughout North and South America. In 1997, he became vice president, Systems Sales, where he was responsible for marketing strategy and sales execution for IBM's entire hardware product line in the Midwestern US territory. Mark joined IBM in 1981 as a client representative. He held various management posts with increasing responsibility until 1996 when he was promoted to vice president, Midwestern Area Operations, which included strategic marketing programs, customer satisfaction and quality process direction for IBM's operations in ten Midwestern states. Mark is a member of the Performance Team and IBM's Integration and Values Team. He is also the Partnership Executive for several of IBM's largest clients. A graduate of Boston College, Mark earned a Bachelor of Arts degree in economics in 1980. In 1990, he earned an MBA from the University of Chicago Graduate School of Business. Mark, his wife, and two children reside in Westport, Connecticut.
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