Employee Handbook Name President/CEO Name Chairman Name Operations Manager Name Office Manager Name Maintenance Supervisor Name Maintenance Supervisor Name Landscape Construction Name Construction Supervisor Name Construction Supervisor 2 ABC Landscaping was founded in 1955 by equipment are safe, and that workers work ABC, the father of the current owner, Name. in compliance Today, ABC Landscaping is one of the with established largest full service landscape contractors in safe work the region, and is a member of Landscape practices and Ontario and the Professional Lawn Care procedures. Association as well as many other Foreman must professional associations. ensure that employees receive The success of ABC Landscaping can be adequate training attributed to a strong commitment to quality in their specific work and superior customer service. This work tasks to protect their health and can only be accomplished by employees that safety. Any injury that occurs must be share in this commitment. reported to your supervisor. If you require medical attention, notify the office Just as we are committed to the best immediately. customer service, we strive to treat all our employees in a professional manner. If you Injuries that are not reported immediately have any concerns or suggestions, your and accurately may jeopardize any supervisor will be glad to listen. As a Workers Compensation Claim. member of our team, you are expected to provide the quality workmanship that ABC Employees must wear all appropriate Landscaping prides itself in. We expect that safety gear, including steel toe boots / you treat all customers and fellow shoes, eye protection, hearing protection employees with utmost respect, and and if conditions warrant dust masks and perform the duties you are assigned to the hard hats. The company will provide, at no best of your abilities - at a high level of both cost, all safety equipment except foot ware. quality and efficiency. If employees are found to be abusing the equipment they will be responsible to Health & Safety Policy replace it at their own cost. Safety is a priority - whether you are at the WHMIS information and Material Safety shop, driving to the job site, or on the job Data Sheets are kept in Name office. The site itself. Together, we must make our work Material Safety Data Sheets feature first aid environment as safe as possible. If you measures that should be taken if contact observe any unsafe equipment or hazardous with certain hazardous materials occurs. practices, please inform your foreman or Total disclosure of all or any known supervisor of your concerns. hazards or potential hazards of any materials we use are listed in this binder. Foremen will be held accountable for the health and safety of workers under their supervision. It is the foreman’s responsibility to ensure the machinery and 3 Hours of Work to hear a message about plans for the day. This message will be placed by 6:15 am. If Full time & seasonal full time employment is there are no instructions in the message all from the beginning of April through to the employees are to come in for work at the end of November. During these months, we regular start time. If it looks like the start the day at 7:00 a.m., and usually finish weather will not improve, employees may around 5:00 to 6:00 p.m. The length of the be sent home, and will remain on call until working day may vary depending on the 12:30 p.m. - at which time the day will be work load and weather. called off. During the spring months of April, May and part of June, as well as November, the work All workers are entitled to two fifteen week will run from Monday through to and minute breaks and a half hour lunch break including Saturday. each day. The times at which these breaks will be had is at the discretion of the During the summer months, the work week foreman. will run from Monday through to and including Friday. Saturdays, as well as Pay statutory holidays may need to be worked in order to catch up on missed work due to Employees’ rate of pay will be determined inclement weather, or in order to meet based on their job description and their deadlines. ability to perform the duties assigned to All workers must be at the shop prior to 7:00 them. am. Because we work together in teams, tardiness will not be accepted. Any time you Each new employee is on an initial one are at the yard after 7:00am you are going to week probationary period in order to be docked ½ an hour since when you are assess their abilities. late, you are preventing the rest of your crew from producing. Any subsequent Employees’ are paid every other tardiness may increase the time you will be week (one week delay). docked. Seasonal employees will be paid for their hours worked over the If for some reason you are going to be late previous two weeks. Full time for work, you must notify the office prior to employees will be paid at a rate 7:00 am, by calling into the employee of 40 hours per week, with their mailbox at ###### extension ## and leaving a extra hours being banked and message, or it will be considered an paid out at the end of the year. unexcused absence. A printout detailing each employee’s hours All foremen must be at the shop by 6:45 am worked and paid will be included with to prepare for the day ahead. each pay stub. By law, ABC Landscaping is required to deduct income tax, In the event of foul weather, all employees unemployment insurance premiums, must call the office at ####### extension ## 4 Canada pension plan premiums, and any If a customer asks a question that you are garnishments from your pay. unable or unsure of how to answer, refer the customer to the on-site foreman. If the All pay is done by direct deposit and can be foreman is unable to answer the question, directed to multiple accounts if so desired. A he will refer the customer to his supervisor. valid bank account is required for pay to be deposited. The job site must be kept neat and orderly - all tools are to be put away where they Holidays belong when you are finished with them. Each employee is entitled to one week of Company holidays in the summer and full time Vehicles employees also get one week off in the winter. The Company time at which vehicles the employee must be kept wishes to take clean and in good repair. If a truck is their holidays damaged in any way, or is in need of must be repair, please inform your supervisor as arranged in soon as possible. Oil change intervals are advance with posted on the windshield and must be their observed. supervisor. Employees will receive their vacation pay at the time of their vacation. Employees possessing a valid driver’s license and a reputable driving record may On-site Behavior be asked to drive a company vehicle. Any tickets, citations or fines related to the A professional appearance and a positive operation of a company vehicle will be the demeanor are necessary aspects of responsibility of the driver. providing the best customer service. To that end all employees must wear the company If you are involved in an accident with a uniform on the job site at all times and must company vehicle immediately mark down maintain a neat and clean appearance, i.e. no the license of any other vehicle involved. torn or badly stained uniforms. Report any incident to your supervisor immediately. Always remain at the scene of Another aspect of professionalism is the the accident until the police have arrived language and tone of voice that is used for and an accident report has been completed. employees to talk to each other either Do not exchange vehicle insurance during work activity but also during breaks. information with the other party unless you Remember that if you shout loudly over the have been authorized by your supervisor. noise of running machinery you will be heard clearly by anyone in listening range. 5 Uniforms Company Events Employees can purchase uniforms from our Employee BBQ store every morning before starting their These will be held on the last Monday of work day. Each employee has an annual the each month from April through to and budgeted limit to purchase clothing at 50% including October. of actual cost. Once employees have reached their limit, any future purchases Come back to the yard at the end of the day within that year will be at 100% of actual to a delicious barbequed dinner! Burgers cost. Limits are determined by employment are on the grill by the time the crews return type: and Nathan makes sure that everyone has Fulltime $300 enough to fill them up before they go home Part time $200 for the day. Seasonal $150 Each employee is required to wear the Summer Event uniform clothing, in season, as needed. Each summer, there will be a ➮ Company hats are provided free of golf or a Bocce Ball charge. tournament organized by ➮ Gloves are available at cost from ABC Landscaping for all supply room. employees and their spouses ➮ Maintenance workers are required to with games and entertainment for the have pruners and pouch. Felco 2 and children. pouch are available at cost from the supply room. Christmas Dinner If an employee leaves before the end Early December, a formal company (agreed on) of season the employee is Christmas dinner will be held for responsible for total cost of clothing. employees and their spouses. Snow Clearing Employee Benefits Employees who work clearing snow are on call Health Plan at all times, and Full-time employees (2000 hrs)will be therefore must always be eligible for company benefits after 12 available. consecutive months of full-time employment. The employee will then be If you want to go away able to enroll in our custom Flexible Health at any time during the winter months, you Program. Each employees needs are must request permission from the different and you will be able to customize supervisor so that he can properly assess the your own individual plan. weather and the need for you to be available for those days. 6 RRSP Full-time employees (2000 hrs)will be enrolled in an RRSP after 5 consecutive full time years. Company and employee will each contribute 3% of gross earnings. Profit Sharing Current full-time employees (2000 hrs) will Reasons For Immediate Dismissal be eligible for profit sharing after 24 1. Repeated unexcused absence. consecutive months of employment. 2. Use of alcohol or drugs during working Following the end of the next fiscal year, hours - with the exception of after being eligible, current full-time prescribed medication employees will receive a prorated portion of 3. Side jobs done on company time, using company tools, equipment or vehicles the allotted profit. 4. Use of company tools, equipment or vehicles beyond working hours without permission from management Staff Training 5. Stealing from fellow employees or the company ABC Landscaping is committed to Staff 6. Failure to wear proper safety Training and has many opportunities for its equipment employees. 7. Driving a company vehicle without a valid license If an employee wishes to 8. Unsafe or reckless use of equipment or upgrade their skills by vehicles attending a seminar or course 9. Unnecessary damage to equipment or customers property (approved by ABC), ABC 10. Offensive words or gestures towards Landscaping will pay for the fellow employees or customers seminar or course, up to 2 seminars or courses per year. However, you will not receive wages to attend. Specialized or university courses will be considered on an individual basis. Employees that have entered the Apprentice Program at Humber College are required to pay the costs involved ($400.00 for the first year, $600.00 for the second year). However, a loan to cover these cost can be arranged, and will be considered on an individual basis.
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