"Lectures Introduction to Management"
Introduction to Health Care Management H250 3 credits lecture Time/Place: Covel 221 Tuesday/Thursday 8:30-9:50 Course Description: Participants will learn key principles, practices, and personalities of health care management. The content is broadly applicable to healthcare enterprises of every kind: public health organizations, physician practices and clinics, hospitals and health systems, agencies and service organizations, for-profit firms, not-for-profit enterprises, etc. Prerequisites: H210 Co-requisite: None Measurable Student Learning Outcomes: 1. Describe in detail the various health care management career opportunities 2. Distinguish between managing in a health care environment versus any other business setting 3. Detail the role of the manager in respect to the five managerial functions 4. Provide examples of issues encountered when working with physicians 5. Examine the contemporary theories on authority and span of control 6. Present specifics about working in a variety of health care settings 7. Provide experience working with and managing groups of people 8. Determine the profound impact of ethics upon the practice of Health care management 9. Examine the role of the manager as an intentional change agent 10. Articulate strategic problems and challenges facing health services organizations 11. Distinguish between management practice and strategic planning techniques 12. Identify the major stakeholders in health service organizations 13. Determine the linkage of mission, vision, and values to strategic direction 14. Develop or enhance skills in team learning and performance Course Content: Week 1 Stepping Into Management 29 September Introduction: Syllabus review, course expectations Chapter 1 The supervisor’s job, roles, functions and authority 1 October Accessing HMP literature at OSU: Librarian Speaker Chapter 2 The theories and history of Management Week 2 6 October Chapter 3, 4 Connective Processes continued, Decision making, coordinating, Strategic decision making 8 October Chapter 5 Communicating, Breaking down barriers Workplace Diversity Week 3 13 October Midterm #1—covers Chapters 1-5, and speaker, Article 1 due 15 October Chapter 7, The strategic Planning Process: Mission, Vision Chapter 8 Forecasting Week 4 20 October Chapter 9 and 10 Strategic Planning techniques 22 October Chapter 11 Time Management, Week 5 27 October Chapter 12 Fundamental concepts of organizing Chapter 13 Division of work and Departmentalization 29 October Chapter 14 Delegation of Organizational Authority Week 6 3 November Midterm #2 covers chap 7, 8, 9, 10, 11, 12, 13, 14, Article 2 due 5 November Chapter 15 Line and Staff authority relationships “Be Prepared for Meetings” video Week 7 10 November Chapter 16 Reorganization, Readings: Four articles posted on Blackboard 12 November Chapter 17 Committees as an organizational Tool Week 8 17 November Chapter 23 Leadership “Be prepared to Lead” video Group case studies (handout), Assessing your leadership style (handout) 19 November Chapter 22 Giving directives and managing change Week 9 24 November Chapter 24 Motivation, Motivation Assignment “Generational Survey of Motivational factors” 26 November Thanksgiving break Week 10 1 December Chapter 25 Morale 3 December Chapter 27 Fundamentals of Control, Course wrap up Final Exam covers 15, 16, 17, video, 22, 23, 24, 25, 27, all readings Evaluation of Student Performance: Points are awarded according to the following criteria: 1. Article reviews (10 points each) 20 2. Examination 1 30 3. Examination 2 40 4. Final Exam 45 5. Classroom/group Assignments 10 6. Extra credit 5 Grading: A 150-137 B- 119-116 D+ 100-97 A- 136-130 C+ 115-110 D 90-96 B+ 129-126 C 109-104 D- 89-87 B 125-120 C- 103-101 F 88-0 Text: Required: Haimann’s Healthcare Management, 8th Edition Rose T. Dun, Health Administration Press, 2007 Suggested: Carson Dye, Andrew Garman, Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, ACHE Management Series, Health Administration Press, 2006 Statement Regarding Students with Disabilities "Accommodations are collaborative efforts between students, faculty and Disability Access Services (DAS). Students with accommodations approved through DAS are responsible for contacting the faculty member in charge of the course prior to or during the first week of the term to discuss accommodations. Students who believe they are eligible for accommodations but who have not yet obtained approval through DAS should contact DAS immediately at 737- 4098." Link to Statement of Expectations for Student Conduct http://oregonstate.edu/admin/stucon/achon.htm Diversity Statement: The College of Health and Human Sciences strives to create an affirming climate for all students including underrepresented and marginalized individuals and groups. Diversity encompasses differences in age, color, ethnicity, national origin, gender, physical or mental ability, religion, socioeconomic background, veteran status, sexual orientation, and marginalized groups. We believe diversity is the synergy, connection, acceptance, and mutual learning fostered by the interaction of different human characteristics. Religious Holiday Statement Oregon State University strives to respect all religious practices. If you have religious holidays that are in conflict with any of the requirements of this class, please see me immediately so that we can make alternative arrangements.