Environment Management System(EMS) of Anoopshahhar municipality, U.P., India by sppatel69

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This document show that how Environment management system(EMS) is use ful and can be applied in public bodies like municipalities to keep city clean and green.

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									Environment Management System (EMS:ISO-14001): A case
   study to prepare EMS of Anoopshahar Municipality(
                Bulandshahar, U.P., India)




Satya Prakash Patel
Student,Green Industry MBA
ICPE/Josef Stefan International Postgraduate School
Ljubljana,Slovenia
Email:sppatel06@rediffmail.com
                                       Mentor: Dr.Rober Kocjancic
                                          Table of Content



Abstract
Key Words
1.Introduction
                                 Part-I: Concept of Urbanisation and EMS


2. Urbanisation and Urban Local Bodies in India
2.1 The ills of urbanisation
2.2 Role of Urban Local Bodies
3. Environmental Management System (EMS) and ISO 14001: An Overview
3.1 EMS Models
3.2 The ISO 14001 EMS Model
3.3 The key features of ISO 14001
3.4 The Elements of ISO-14001 EMS
3.5 Levels of EMS Implementation
4. Environmental Management Systems in Municipalities (Urban Local Bodies)-
4.1 Benefits of implementing EMS in urban local bodies
4.2 Barriers to implementing EMS in urban local bodies
4.3 EMS Implementation in Urban Local Bodies In India : Few Success Stories


                                                  Part-II

       EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)


1. Overview of Anoopshahar Municipality
1.2 EMS Implementation Questionnaire-
1.3 Purpose and Need of EMS for Anoopshahar Municipality
1.4 Goal of EMS of Anoopshahar Municiplality
1.5 Scope of the EMS
2. Environmental Policy
2.1 Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India
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3. Environmental Aspects and Impacts
4. Legal and Other Requirements
5. Environmental Objectives and Targets
6. Environmental Management Programs
7. Organizational Structure and Responsibility
8. Training, Awareness and Competence
8.1 Topics/List of Training Need
8.2 Writing a procedure
9. Communication
9.1 Internal Communication
9.2 Internal Methods of Communication
9.3 External Communication with interested parties
9.4 External Methods of Communication
9.5 Writing a procedure
10. Documentation
11. Document Control
11.1 Document control Procedure
12. Operational Control
12.1 Operational Control Procedure
12.2 Writing a procedure
13. Emergency Preparedness and Response
13.1 Effective emergency preparedness and response programme
13.2 Effective emergency preparedness and response programme Anoopshahar Municipality
14. Monitoring and Measurement
15. Non-conformance, Corrective & Preventive Action
15.1    Corrective action
15.2    Preventive action

15.3 Non-conformance

16. Environmental Records
17. EMS Audit
18. Management Review

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18.1Agenda items for management review
18.1.1 Specific
18.1.2 General
19. Certification of EMS
20. Gaps in EMS Implementation in Anoopshahar Municipality
21. Conclusion




Abstract: Urbanisation is expanding with high growth rate in 21st century in all part of the world. Rapid
urbanisation is expected to continue as per a recent study, by the year 2020, about 50% of the total Indian
population will live in urban areas. This trend of urbanisation brings not only the problem of resource
limitations to the future, but adds many environmental impacts as well. So to combat these foreseen
problems adoption of ISO-14001: Environment management System (EMS) in urban local bodies is need of
hour. This paper is an attempt to frame EMS of a municipality named as Anoopshahar. It is situated in
district Bulandshahar (state of Uttar Pradesh) –India. This town is situated at the bank of holy river the
Ganga which have not only religious importance but also life line of North India. To maintain the purity of
river the Ganga is main challenging task before municipality of Anoopshahar. It is mandatory due to hard
regulations and to maintain the faith of devotees who come here to take holy bath on special occasions. This
paper is an attempt to make EMS of Anoopshahar based on certain activities and their aspects which have
significant impact on purity of water of holy river the Ganga.


Key Words: Urban local body,ISO-14001,Environment management system(EMS)
1. Introduction: The 1992 Rio Declaration emphasised that human beings are the centre of sustainable
development. There is widespread recognition that human beings are entitled to a healthy and productive life
in harmony with nature. Rapid urbanisation is expected to continue and as per a recent study, by the year
2020, about 50% of the total Indian population will live in urban areas. This ‗hyper‘ urbanisation trend and
the concentration of population in the big towns and cities bring not only the problem of resource limitations
to the future, but add many environmental impacts as well. The management of the urban environment is a
complex and difficult task. The increasing momentum of urbanisation has both direct and indirect
environmental impacts which need immediate attention. One approach of resolving these impacts in the
urban local bodies is by adopting the Environmental Management System. The ISO 14000 series of
standards, in particular the ISO 14001 Standard for environmental management systems (EMS), has become
one of the most widely discussed developments in environmental management in both the private and public
sectors .There are several benefits, which could be derived by implementation of EMS. From the experience
it has been observed that effective implementation of EMS in any urban local body will ensure:
I. The conservation and protection of natural resources.
II. The regular warning signals of a deteriorating impact through periodic monitoring and measurement.
III. The preparedness for emergency situations.
IV. The enhancement of awareness and participation among different stakeholders.
V. The Strengthening of decision-making capacities for optimised resource allocation and management.[1]
[Dr. K.Vijaya Lakshmi Manager, Development Alternative2002] withh growing urbanisation, pressure has
been mounting on local urban bodies for providing adequate civic services. While the multi-disciplinary
functions of the urban local bodies begin with sanitation, water supply, maintenance of roads etc., civic
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amenities in the country are far from being satisfactory. The gap between the existing and the expected
levels of most of the services has continued unabated, if not widened over the years. This dissatisfaction has
been growing over time. To prevent or minimise these dissatisfaction ISO-14001 based Environmental
Management System (EMS) is panacea. This paper deals with preparation of EMS of a town known as
Anoopshahar. It is situated in district Bulandshahar(State of Uttar Pradesh)-India on the bank of holy river
the Ganga. This town have religious importance due to river the Ganga and temples. This paper describe the
scope of EMS and need of EMS for Anoopshahar municipality. Since it is an initial attempt to make EMS
for this town, so municipality of Anoopshahar decides to make EMS based on certain activities and their
aspects .These aspects have significant impact on purity of water of river the Ganga. In the first section of
paper elaborates the trends of urbanisation in India, its role in economy and society and also its ill effects.
This part also cover what is EMS, what is its key characteristics and elements. How EMS is beneficial for
municipalities and what is the status and scenario of implementation of EMS in municipalities in India .The
second part of paper describes specifically the all elements of Anoopshahar Municipality‘s EMS.
Background, geographical location and other important information of Anoopshahar municipality explains
the need of EMS for this municipality. After fixing the scope /boundary of Anoopshahar, paper elaborates
all seventeen element of EMS. It is initially clear that Anoopshahar municipality adopting and implementing
EMS partially on the basis of few important activities and their aspects that have significant impact on the
purity of water of holy river the Ganga. Gap analysis indicates some constrains in the implementation of
EMS but Board of Anoopshahar is firm to implement EMS in gradual manner as mention in its
Environmental policy.


                                Part-I: Concept of Urbanisation and EMS

2. Urbanisation and Urban Local Bodies in India —at present approximately 305 million Indians live in
nearly 3700 towns and cities spread across the country. This represents the 30.5% of its population, In
numerical terms, India‘s urban population is second largest in the world after China, and is higher than the
total urban population of all countries put together barring China, USA and Russia1931
Table: 1 India: Urban Population 1941 – 2001 in India
Census Year                  Urban                        Urban Population% to %Growth Rate of Urban
                             Population(Millions)         total population         Population
1941                         44.2                         13.9                     32
1951                         62.4                         17.3                     41.4
1961                         78.9                         18                       26.4
1971                         109.1                        19.9                     38.2
1981                         159.5                        23.3                     46.1
1991                         217.6                        25.7                     36.4
2001                         309.6                        30.5                     41

Source: Ministry of Urban Affairs, Government of India

Urban areas are the engines of productivity and growth in the country. This is manifested in the increasing
contribution of urban sector to national income. According to the Ministry of Urban Affairs urban
contribution to national income in 2001 is estimated to be around 60% as against 47% in 1981. Some of the
chief forces driving urbanisation today are shifting of jobs from agriculture to industry and the concentration
of economic opportunities in the urban areas. Urbanisation is associated with higher incomes, improved
health, higher literacy, improved quality of life and other benefits. Yet along with the benefits of
urbanisation come environmental and social ills.[2][CTI—USAID report 2002] . From 2003 to 2007, India
witnessed an unprecedented economic growth spurt at 9%. Due to the economic slowdown of 2008,
however, this rate has decreased to between 6% and 7%; for a developing country, however, this is still an
impressive rate of growth to maintain. The cities contribute to 60% of the country‘s GDP.[3]



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2.1 The ills of urbanisation-Concerns about deteriorating urban environmental conditions and their long-
range implications have become a critical component of Indian government policy initiatives. Cities are
growing rapidly; the pace and scale of growth have outstripped the capacity to maintain acceptable standards
of public health, environmental safety, and sustainable economic growth. Enormous burdens of ill health
and reduced quality of life affect citizens in those cities. With growing urbanisation, pressure has been
mounting on local urban bodies for providing adequate civic services but the gap between the existing and
expected levels of most of the services has continued unabated, if not widened over the years mainly due to:
fast expanding urban population, growing expectations of the people, paucity of funds at the disposal of
municipal bodies, ineffective management, practically at all levels, inadequate civic sense among the people,
lack of sufficient autonomy within the municipal authorities, inadequate implementation of policies due to
interference from the local vested interests. Further, those conditions exacerbate national environmental
problems and pose real threats to the national interests. Urbanisation in India affects the environment in
three major ways:
1. The prevailing pattern of increasing consumerism is material and energy intensive.
2. The continuous inflow of migratory population and thereby unplanned growth of urban squatters.
3. The inadequacy of financial, institutional, technological and infrastructure systems.
All of the above mention condition leads to the following: Urban waste, urban water quality, urban
transportation, and urban air quality, Resource consumption (water& electricity).

2.2 Role of Urban Local Bodies-In India urban areas are broadly defined as settlements with a population
of over 5000 persons, all statutory towns, a density of population of over 400 per sq. km.[4][CTI-USAID
Report 2002,page13] There are different kinds of urban local bodies. These include Corporations,
Municipalities, Towns, Nagar Panchayats, Sanitary Boards, Notified Areas, etc. According to provisional
census data of census2011 of India the Urban local bodies are 7936. [5]. the functions of the urban local
bodies can be broadly classified under the following heads:
      Sanitation and public health.
      Public conveniences and basic amenities.
      Primary education especially for the benefit of the weaker sections of the society.
      Maintenance of roads for safe and comfortable use by vehicles and pedestrians.
      Keeping city clean and in good order by providing necessary system to cope with drainage and
        sewerage.
     Supply of adequate quantities of safe water for drinking and other household needs.
     Prevention of pollution, contamination and infection, especially in the supply of foods.
     Primary health and medical requirements, including both preventive and curative measures.
     Orderly development of markets and settlement.




3. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) and ISO 14001: An Overview
         The ISO 14001 Standard was officially approved in September 1996, and is expected to become as
pervasive in the international marketplace as the ISO 9000 series of quality management standards. Several
organizations in Europe have completely implemented a formal EMS based on standards[6] (e.g., BS 7750,
EMAS, IS 310), ( 1996 Written by: Craig P. Diamond) .An EMS is a set of problem identification and
problem-solving tools that can be implemented by the employees in an organisation in many different ways,
depending on the organisation‘s activities and needs. EMS follows the Deming‘s well known Quality
Management approach of ―Plan, Do, Check and Act‖ which is a system methodology rather than a command
and control approach. 1[The ―Plan, Do, Check, Act‖ (or Feedback) Cycle was originally illustrated by
Walter Stewart for the continuous improvement of product quality, and [most notably] implemented by W.
Edwards Deming in post-WWII Japan.] [7].



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                                            Plan




                                        Environment
                      Feedback          Management               Do
                                          System




                                            Check



Figure 1: Plan, Do, Check, Feedback Cycle of Water Stewart model

3.1 EMS Models- More than one model or conceptual framework for an EMS exists. The US EPA defines
an EMS as ―a set [or system] of processes and practices that enable an organization to reduce its
environmental impacts and increase its operating efficiency.‖ Probably the most well –known of EMS
models is the ISO 14001 international standard. Other models include the following:
• European Eco-Management and Audit Scheme
(EMAS);
• Responsible Care model developed by the American
Chemical Council (ACC);
• US Department of Justice (DOJ) ―Seven Key
Compliance Program Elements;‖ and
• EPA National Enforcement Investigation Center
(NEIC) ―Compliance Focused‖ EMS.



3.2 The ISO 14001 EMS Model-According to the international standard, ISO 14001, an Environmental
Management System (EMS) is ―the part of the overall management system that includes organizational
structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing,
implementing, achieving, reviewing and maintaining the environmental policy.‖ While this is a more
complex definition than previously provided, it still implies the same cycle of ―Plan, Do, Check, Feedback.‖
The ISO 14001 EMS standard consists of five sections- Environmental Policy, Planning, Implementation &
Operations, Checking and Corrective Action, and Management Review.




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                                        Environmental
                                            Policy




                 Management
                                                                   Planning
                  Reviews




                          checking and
                                                        Implementation
                        correction action




Figure: 2, The ISO 14001 EMS Model: Five Primary Components


3.3 The key     features of ISO 14001:
• It is a voluntary standard
• It is a flexible management systems specification
• Based on the Deming‘s Plan-Do-Check-Act model
• It focuses on continual improvement in environmental performance
• It has strong commitment to environmental legal compliance
• It enhances commitment to pollution prevention and resource conservation [8]

     The ISO 14001 EMS model is built on the ―Plan, Do, Check, Review‖ model introduced by Stewart and
Deming (Figure 1). The basic structure of an EMS, as defined by the ISO 14001 standard, includes a
commitment to continual improvement. Within this structure, there are five primary components:
(1)Environmental Policy – Establishes and communicates an organization‘s position and commitment as it
relates to energy and the environment.
(2)Planning – Identifies energy and environmental issues and requirements, and defines the initiatives and
resources needed to achieve the environmental policy and economic goals.
(3)Implementation & Operations – Describes the procedures, programs and responsibilities necessary to
implement the key initiatives to achieve goals.
(4)Checking and Corrective Action – Regularly monitors and assesses the effectiveness of energy and
environmental management activities.
(5)Management Review – High-level evaluation of the management system as a whole to determine its
overall effectiveness in terms of driving continual improvement and achieving business goals.

 These components are all interrelated to produce a framework for managing and continually improving
environmental performance. The five components of EMS are further subdivided into the following 17
elements:




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3.4 The Elements of ISO-14001 EMS
1. Environmental Policy;
2. Legal and Other Requirements;
3. Environmental Aspects and Impacts;
4. Environmental Objectives and Targets;
5. Operational Control;
6. Environmental Management Programs;
7. Organizational Structure and Responsibility;
8. Training, Awareness and Competence;
9. Communication;
10. Documentation;
11. Document Control;
12. Emergency Preparedness and Response;
13. Monitoring and Measurement;
14. Non conformance and Corrective and Preventive Action;
15. Records and Record Keeping;
16. Environmental Management System Auditing;
17. Management Review.



 3.5 Levels of EMS Implementation--
   While one of the most common levels of EMS implementation is through third party certification, other
levels of EMS implementation exist. For example, a municipality may wish to forego the cost of
certification and self-declare that it has met the ISO requirements without seeking certification through a
third party audit. Alternatively, a municipality may implement a complete EMS but have a third party
provide independent verification that it has meet the ISO requirements. Finally, some municipalities may
decide that only certain elements of an EMS need to be implemented to improve their performance or reduce
risks. It is important to recognize however, that full, long-term benefits such as on-going risk management
and continuous improvement can only be realized if all of the EMS elements are implemented. These three
level are-
    (1) Level One - Third Party Certification to ISO 14001
    (2) Level Two – Complete EMS Implementation Without Certification
    (3) Level Three - Partial EMS Implementation Strategies
4. Environmental Management Systems in Municipalities(Urban Local Bodies)- Much like businesses,
municipal governments have a complex system of organizational management and are subject to large
number of regulatory requirements. However, unlike many businesses, municipalities typically have a very
wide scope of activities that encompass water and wastewater treatment, solid waste collection and
disposal, maintenance of the local infrastructure, and enforcement of numerous federal, state and local
codes.[9] [Guide of EMS for local government page17]
4.1 Benefits of implementing EMS in urban local bodies -There is a lot of benefits of EMS
implementation in municipalities. The Primary EMS Benefits for Municipalities are-
• Positive effect on environmental performance and compliance
• Improved EHS/ emergency response training, awareness, involvement & competency
• Improved relationships with regulators and the community
• Reduced waste production & energy consumption.
• Process for inclusion of multiple stakeholder requirements.
• Increased transparency and ability to respond to community requests for information
• Demonstration of management control over highly complex and varied activities.
• Assists in building a robust linkage between the community, the functional / operational unit and the
administrators of the urban local body.
• Increased management and operational efficiency and enhances the confidence level of the management to
be assured that they were handling all operations in an environment friendly manner.
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4.2 Barriers to implementing EMS in urban local bodies- There are some barriers to designing and
implementing an EMS. The more important ones and their associated enabling measures have been listed in
this section.
    • Lack of top management commitment and visibility - The importance of top management
        commitment cannot be under-emphasised. In many organisations, the top management pays only lip
        service to the EMS and this weakens the EMS considerably. As top management time is always
        difficult, efforts were made by the CTI team to obtain their attention to the EMS by organising
        occasional meetings. The top management was made aware of the EMS progress after every step.
    • Frequent changes of personnel and top management- This problem was a major obstacle to proceed
        with the design and implementation of EMS at every stage. The replacement of new member with
        the previously trained member slowed the process to certain extent.
    • Common perception that the costs outweigh the benefits – Sometimes the management thought that
        the costs to implement the EMS and the costs in terms of professional time investment was much
        more than the total benefits. But all the townships found that the return-on-investment for developing
        and implementing the EMS is sometimes less than a year.
    • Resources – Budgets and Manpower constraint - One of the main impediments of developing an
        EMS is the provision of inadequate budgets. Top management needs to address the EMS as an
        further development of the institutional infrastructure of the organisation. Lack of financial resources
        results in sub-standard training, consulting and auditing inputs that may delay EMS development and
        also make difficult the maintenance of an effective EMS. It is important to allocate sufficient
        budgets.
    • Insufficient training at all levels - In order to motivate about EMS, it is most important to provide
        training at all levels of the workforce and the community. Passive and unenthusiastic training are
        often barriers to an ineffective EMS.
    • EMS not recognised as the responsibility of the whole organisation – This was a major barrier in the
        initial stages of the process. The responsibility assigned was restricted to the core team. But later in
        the process integration was achieved through involvement of all departments and the communities.
        The roles and responsibilities were allocated by the management. However, the roles of communities
        were more or less voluntary in nature. But these examples of proactive initiative by a few community
        members triggered the others to join in to the process later.

       4.3 EMS Implementation in Urban Local Bodies In India : Few Success Stories

     In USA the Pennsylvania Department of Environmental Protection (DEP), in conjunction with Five
Winds International, conducted a Municipal EMS Pilot Project with seven Pennsylvania municipalities
from 2001 – 2003.[10][ Guide of EMS for local government 2004 Page no.17].Indian Municipal bodies are
also adopting the EMS. Southern states of India are implementing EMS in some municipalities successfully-
Nammakal municipality in the state of Tamilnadu is an excellent example .Its effort was also admire by apex
court of India that is Supreme Court of India -W.P.(Civil) No.888/1996 dated. 04.10.2004
HonourableJustices Y.K. Sabharwal. & D.M. Dharmadhikari.―Lack of funds is no excuse for inaction.
Smaller towns in every State should go and learn from Suryapetin Andhra Pradesh (Pop. 103,000) and
Namakkal in Tamil Nadu(Pop. 53,000) which have both seen dustbin-free ―Zero Garbage Towns‖
complying with the Municipal Solid Waste Management Rules since 2003 with No financial input from
State or Centre, just good management and a sense of commitment.‖.Three industrial town Kasturinagar
Township – IFFCO, Kalol (Gujrat-India) unit, Tatachem Township(Bet Dwarika ,Gujrat-India) – Tata
Chemicals, Mithapur unit,- Pirojshahnagar Township – Godrej Boyce, Vikhroli(Mumbai) unit--of India
successfully implemented EMS with the help of Clean Technology Initiative(CTI) and USAID.[11] Page
no.25/26/27].




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                                                  Part-II

       EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)

         1. Overview of Anoopshahar Municipality-Anoopshahar municipality is situated in the district of
Bulandshahar(State of Uttar Pradesh,India).This town is situated on the holy bank of river the Ganga.It is
also famous for its religious importance. Every year a big fair takes place in the month of November (Kartik
Mela) and around one million devotees come here to take holy bath at the bank of the Ganga River. This
town is having a municipal board which is elected democratic election on every five year. The municipal
board have a chairman and 25 members. Under this board an executive officer implement and execute the
policies with the help of employees .An overview of this Municipal body is as follows---


 Name of the Local body- Anoopshahar(District-Bulandshahar,Uttar Pradesh,India)
 Area of the Local body in Km2- 4 square Kilometre
 Lay out Plan of Local body----25Wards.
 Population of town as in census 2011--- 36,000
 No. of employee of Local body-105
 Mode of transportation in the Local body—Buses/taxis/boats in the Ganga
 Facilities Available-Water supply, waste water treatment plant, solid waste management, medical,
sanitation of city, electricity, maintaining civil work and regulating building byelaws etc.
Local body Offices--Department in charge for the township, Employee‘s activities, Total No. of
employees=20
a. Pass the map for buildings
b. Monitor the building byelaws
c. Inforce the building byelaws
 Water Supply--Department in charge for the supply
• Source of drinking water-Under ground water supplied through two tube well and overhead tanks and deep
hand pumps.
• Type of water treatment-Chlorination at tube well supply point
• Consumption of drinking water per day in -=3.6 million litres per day
• Consumption of raw water per day in m3---
• Type & capacity of water pump station- tube well and overhead tanks
• Pumping cost (per month) -----
 Sewage Treatment
• Department in charge for treatment-sanitation Department
• Capacity of treatment plant in m3-There are two treatment plant-(Plant-A and Plant –B).Capacity of Zone-
A, STP=0.805mld and Capacity of Zone –B , STP=1.76 mld.
• Type of treatment plant-Sedimentation and oxidation
• Usage/disposal of the treated water-Irrigation
• Cost of the O & M of treatment plant-
 Solid Waste Management-Land fill site
• Department in charge -Sanitation
• Quantum of waste in kg/per day--
• Current method for Collection and Disposal-Door to door and collection through dustbin/garbage bins and
transported to solid waste land fill site.
 Shopping Complex-
• Type of shops-Daily commodities/food market/mandi
• No. of shops-120

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• Waste management from the shops- waste is collected through garbage bins and transported to land fill site
Details of Recreational Clubs-One cinema hall and three marriage halls
 Schools available inside the Local body
Name of the School Standard available Strength of school
 Primary /Junior school--12--/No of students---2000
LDAV Inter college-2000
Arya kanya Inter college-1000
Degree college-1000
 Parks
Name of the park Area in Km2 --Ambedkar park, near tehsil=50sq.meter
 Road
Width of the road Length
a.Main road to Bubuster ganj Ghat road-30 meter
b.Anoopshahar bus station to city road-15meter
c. Alighargh –Mooradabad highway-30meter

 Storm water-Anoopshahar is situated at the bank of the holy river Ganga. So it is situated on top and about
10 meter high from river level. So rain/storm water is easily drained out through gravity through municipal
drain.

 Indirect Support Details
Post office (1) Banks (5) Railway station (NIL)
  Power Supply-Electricity Department
• Department in charge
• Source and capacity of power-U.P. Power Corporation and generator supply for street lighting by
Anoopshahar Municipality
• Consumption pattern in Local body-Domestic/business/street lighting
• Rate (Slab) of charge for user-per unit charge
 Hospital and Dispensary details
• Department in charge-Health Department
• No. of beds-36
• Facilities in the hospital-Operation/X-rays/Ultrasound/Pathology lab/maternity services
• Current method of medical waste management-Incineration. Medical waste transported to incineration
point.
• If Incinerator available, chimney height—not available.
Stakeholders- Local residents, Devotees/tourist, regulatory bodies (state/central government institutions),
NGOs, Trade association of Anoopshahar

Gather Information-As a first step indicated in fig-1 following questionnaire can help you capture your
understanding of key issues as well as identify areas where you may need more information.

1.2 EMS Implementation Questionnaire-
a. Have key stakeholders of your municipality [such as regulators, county
Commissioners, or local residents] required or requested that you develop an
Environmental Management System? ---Yes
b. Is public perception and acceptance, i.e. relations with regulators, local? (i.e.
would it be valuable for your municipality to announce that you have an
EMS)? ----Yes
c. Could your municipality benefit from establishing a process to prioritize and
Incorporate stakeholder requirements into municipal operations? --Yes
d. Do you see value in developing a system and procedures to identify and
Address energy and environmental risks, liabilities and potential impacts? --- Yes
e. Do you see value in developing a system and procedures to ensure regulatory compliance? ----------Yes

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f. Could your municipality benefit from establishing a procedure to monitor its operations, set objectives and
targets, track its performance and evaluate compliance with environmental laws and state-wide energy
goals? -----Yes
g. Are other municipalities in your region pursuing an Environmental Management System? ---------- No
h. Do you feel your municipality has sufficient resources available, in terms of personnel and funds, to
pursue an EMS?------ No

1.3 Purpose and Need of EMS for Anoopshahar Municipality-- The municipality of Anoopshahar has
planning to implement an environmental management system (EMS) based on the ISO 14001 standard as a
way of demonstrating environmental leadership, commitment to continual improvement and environmental
responsibility to all stakeholders(local resident, local environmental group, employees ,supplier and service
provider, state regulator) . How EMS is beneficial and mandatory for Anoopshahar? The Anoopshahar is
situated on the bank of holy river the Ganga. This place have religious importance due to river the Ganga
and temples. People have a lot faith in bathing river the Ganga and worshipping in temples. So it is essential
for municipality of Anoopshahar must keep town neat and clean and river the Ganga should be cleaned. The
High court of Allahabad also issued the direction to all municipalities situated on the bank of the Ganga
River to ensure its purity. Under these circumstances the municipality of Anoopshahar have no choice to
ignore the EMS despite of cost.
 1.4 Goal of EMS of Anoopshahar Municiplality-- Once it has been established that an EMS would be
beneficial to your municipality, the next step is deciding the level of implementation for your EMS:
• Third Party Certification to ISO 14001.
• Implementation of a Complete EMS Without
Certification.
• Partial Implementation.
The municipality of Anoopshahar have these three options for adopting EMS. The municipal authorities
decided that initially they will initially adopt the level three that is partial implementation without
certification. Partial implementation means in first phase Municipality is taking certain activities their
aspects that have significant impact on purity of river the holy Ganga. Later on they will move forward for
complete implementation and third party certification.
1.5 Scope of the EMS -The municipality of Anoopshahar is EMS developing and will implement its EMS
to cover all activities occurring within a defined section of the municipal operations known as
the                                                EMS                                             boundary.




                                            Work of Anoopshahar
 •Electricity                                  Municipality             •Air Emissions
 •Water                                                                 •Hazardous Waste
 •Vehicle Fuels                                                         •Solid Waste
 •Purchase of --- Chemicals,                                            •Water Emissions
                                  • Parks management and maintenance
  Compost,Equipment, Materials,   • Street and sidewalk cleaning
  Etc…                            • Road repair and maintenance
                                  • Supply of drinking water
                                  • Water mains service and repair
                                  • Sewage treatment plant operations
                                  • Sewage line and drainage line
                  Input             maintenance and repair
                                  • Street lighting in town
                                                                                       Output




Figure -3: EMS Boundary of Anoopshahar Municipality

Table number-01: List of major Activities of Anoopshahar Municipality
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Sr.No. Activity                   Description
       Street cleaning            Operation of propane-powered street-cleaning
                                  equipment for sidewalks and inner-city streets,
                                  manual collection of garbage from street and from
                                  sidewalk garbage cans
        Collecting and pumping of Operation of pumping stations, maintenance of waste
        waste water to sewerage water collecting drainage pipes
        treatment plant
        Drinking Water supply     Operation of tube well, Chlorination of water, Supply
                                  from overhead tanks, maintenance of water mains and
                                  pipes.
        Water treatment plant     Operation of water plant, water screening, water
                                  purification, fluorine additive, water testing
        Solid waste management    Collection of solid waste and transportation to land
                                  fill site, treatment at landfill site
        Civil works repair        Filling holes in street asphalt each spring and repair of
                                  sidewalk and curb concrete, drainage drains/pipes
        Street lighting           Operation of generators, maintenance of electric
                                  equipment



 The EMS addresses all environmental aspects that may have a significant impact on the environment arising
from activities within the EMS boundary. The EMS covers only those aspects for which the municipality of
Anoopshahar is responsible or over which it can reasonably expect to have control or influence.

2. Environmental Policy
The municipality of Aoopshahar has a publicly available Environmental Policy that has been endorsed by
senior management (person or group). The policy sets forth the environmental commitments of the
municipality, which cover all activities within the defined EMS boundary. As required by the ISO 14001
standard, the policy includes the following key components:
• A commitment to continual improvement;
• A commitment to the prevention of pollution; and,
• A commitment to meet or exceed relevant environmental legislation, regulations and other
Internal or external requirements.
2.1 Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India)

Table-2: Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India)




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     We, the people of Anoopshahar and Municipal Board of Anoopshar are
        committed make the religious auspicity of the Ganga river and
     Anoopshar town for pilgrims through cleanl environment and continual
      improvement in our environmental performance. We shall strive to :
                                                                              We will comply with
                                                                              state and national
                                                                                environmental
                          Create environmental                                  legislation and
  Complete stoppage of                               Clean the street and         regulations.
                         awareness amongst our
 waste water flow in the                            collect waste every day
                         residents and suppliers.                             @ Our environmental
   river Ganga through                                and transported to
                            Complete ban on                                       policy will be
 pumping it and treating                                 landfill site for
                         polythene bags in town                                communicated to all
       in waste water                                   segregation and
                          and encourage use of                                residents in the all 25
      treatment plant                                      treatment
                          eco-friendly materials                              wards of municipality
                                                                              interested parties and
                                                                              made available to the
                                                                                      public.




The policy is reviewed annually by senior management (Chairman and member of Anoopshahar Municipal
Board) as part of the management review (covered in the section on Management Review, below),
communicated to all personnel and made available to the public as required in operational control procedure.
The management review considers whether or not the policy is appropriate to the nature, scale and
environmental impacts of the activities within the EMS boundary.
3. Environmental Aspects and Impacts--Environmental aspect is defined as an element of an
organisation‘s activities, products or services that can interact with the environment. As given in the
definition, it covers not only the organisation‘s activities, but also its products and services. The definition
also uses the word ‗can‘, which implies that both existing and potential needs to be considered.
Environmental impact is defined as any change to the environment, whether adverse or beneficial, wholly or
partially resulting from an organisation‘s activities, products or services. It is important to note the
relationship between aspects and impacts. This is similar to a cause-effect
Relationship. It is also noted that each activity or product or service can have more than one environmental
aspect and each aspect can have more than one environmental impact. The EMS team identifies the
environmental aspects of all activities within the EMS boundary that the municipality controls or over which
it can be expected to have influence. The EMS Team then determines which of the aspects may have a
significant impact on the environment. (See in table no. 03)

Table-03: Environmental          Aspects/Impact/Environmental           significance/Objective          and    Targets   of
Anoopshahar Municipality


Activity        Environmental            Environment              Environmenta         Objectives             Targets
                Aspects                  Impact                   l Significance
Drinking        1. Possibility of        1.1Resource              1.Possibilty of      1.Complete             1. Repair or
Water           leakage of treated       depletion                leakage       of     stoppage/reduc         Replace new
Supply          water                    1.2Contamination         treated water        e the pipeline         pipe
                2. Possibility of        of drinking water        2.Possibility of     leakage
                overflow of water        which        affects     excess residual      2.Improve              2.Repair or
                Resource depletion       human health.            chlorine             chlorination           replace
                3. Possibility of        2.water Resource                              process      and       chlorination
                excess    residual       depletion                                     rectify      the       plant
                chlorine                 3. Safety & health                            machine
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            1-Possibility   of        1.     Contaminate      1. Possibility      1.Make waste       1.Repare the
Waste water leakage         in        under-ground            of leakage in       water     drains   drain    and
Pumping     underground               water-which             underground         blocked      and   open      the
            closed drains.            affects to human        closed drains.      leakage free       blocked
            2.                        health.
            Overflow of waste         2.1Flow into Holy       2. Overflow of      2.Maintain         2.Generator
            water      due  to        river the Ganga         waste       water   regular supply     must be on
            electricity supply        that pollute the        due            to   of electricity     standby and
            failure/pumping           river water which       electricity         to     pumping     pumps
            machine failure           affects –health of      supply              motors      and    repairing on
                                      living     creatures    failure/pumpin      make      them     regular
                                      especially dolphin.     g       machine     break    down      interval
                                      2.2.-Affects     the    failure             free
                                      auspicous feeling
                                      of devotees.

Waste water 1. Possibility of         1.     Contaminate      1.Possibility of    1.Make     STP 1.Repair the
treatment in leakage in STP‘s         underground water       leakage       in    tanks leakage leakage
STP          tanks.                   which         affects   STP‘ tanks          free
             2.Possibility of         health.                 2.Possibility of                    2.Made
             overflow in the          2.1 Direct flow         over flow in        2.Stop the over escape route
             STP‘s tanks              into river ganga        the       STP‘s     flow and make to       water
                                      and pollute river       tanks               emergency       during heavy
                                      water which is                              plan     during rains
                                      injurious to living                         heavy
                                      creature especially                         rain/storm
                                      dolphin.
                                      2.2 Affect the
                                      religious/auspiciou
                                      s     feeling      of
                                      devotees

Sanitation,     1.Strike         of   1.1No       cleaning 1.Srike          of 1.Solve     the       Classify the
Collection      sanitation workers    and no collection sanitation             grievances of         grievance
and             2.Mechanical          and transportation workers               sanitation            and     solve
transportatio   failure of garbage    of solid waste to                        workers    and        them in a
n of solid      collection     and    land fill site. It                       better                time frame
waste           transportation        leads to unhygienic                      communication         and         in
                machinery             environment        in                    with       top        transparent
                                      municipal       area,                    management            manner
                                      pollution in river
                                      ganga            due
                                      dumping/throwing
                                      of waste in river
                                      ganga.
                                      1.2 Compromise to
                                      health and affects
                                      religious feelings
                                      of devotees.
                                       2.1. affects the
                                      hygiene, aesthetic
                                      sense and religious
                                      feeling of citizens.

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                                         2.2 pollute the
                                         river Ganga which
                                         affects health of
                                         living      creature
                                         especially dolphin.
Solid waste 1.Possibility       of       1.land and ground      1. Possibility     .               1. Check the
treatment at faulty design and           water                  of        faulty   Make       soliddesign and
land fill site preparation of land       contamination          design       and   waste treatment constructiona
               fill site                 2. Improper of         preparation of     system     with l fault of land
               2.Possibility    of       solid         waste    land fill site     high            fill site and
               faulty segregation        treatment leads to     2.Possibility of   performance     repair it.
               process of solid          odour, unhygienic      faulty                             2.Repair the
               waste                     environment and        segregation        2. Improve the machines or
                                         contamination of       process       of   solid     waste replace more
                                         land and water.        solid waste        segregation     efficient
                                                                                   process.        machine
Electricity       1.Possibility     of   1. Stop electricity
supply      for   failure           of   supply leads to
street            generator/electricit   darkness,
lighting          y supply               inconvenience and
                                         safety compromise
                                         of citizens.
                                         1.2 Affects the
                                         business of traders


 Aspects determined to have significant impacts are reviewed at least semi-annually by the EMS Team as
well as anytime there are new or changed activities to consider. Meeting discussions and procedures used to
determine 
								
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