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Christopher Dougherty

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					                                    Christopher Dougherty
                                           2513 Troy Dr. Apt. 7
                                          Wilmington, NC 28401
                                              910.619.9039
                                          spork@gripitdoes.com
________________________________________________________________________

Experience:
03/2008 – Present   Bald Head Island Ltd., Bald Head Island, NC
                    Hospitality Night Manager (MOD)
                     Under limited supervision, serves as the designated contact person during the evening
                        hours for guests arriving to the island, serves in any managerial capacity needed
                        throughout Bald Head Island Ltd.
                     Functions as the Guest Services Supervisor, coordinating all procedures on the island
                        and mainland.
                     Oversees the Night Audit operation , booking COMP reservations, Gift Certificates,
                        and works with the accounting department to resolve out of balance folios.
                     Assumes a principal role in maintaining resort and guest safety and security while
                        maintaining the highest level of customer service during hours when there is minimal
                        staffing. Resolves guest inquiries and problems efficiently and courteously.

08/2006 – 03/2008   Blockade Runner Beach Resort, Wrightsville Beach, NC
                    Night Audit
                     Responsible for the oversight of specific night audit duties as well as oversees the front
                        office during the overnight shift. Verifies and balances entries and records of financial
                        transactions reported by various hotel departments during day, as well as general
                        customer service to the hotel guests. Check-in/Check-out, reservations, concierge.

02/2005 – 07/2006   Duke Health Raleigh Hospital, Raleigh, NC
                    CNA
                     To provide direct patient care, both medical and non-medical.
                     Trained in Advanced CPR/AED, and First Aid.
                     Aids the Nursing staff in clean and sterile procedures as well as preparing, executing,
                       and documenting patient Activities of Daily Living.

2000- 2005          Self Employed, Raleigh, NC
                     Startup internet based company selling aftermarket parts for import cars.
                     Master installer and fabricator of custom parts.

1997 - 1999         Hotel Durant, Berkeley, CA
                    Front Desk Supervisor
                     Responsible for all telephone reservations, guest check-ins, room billing, as well as
                        implementing personal client requests to assure a pleasant experience as guests of the
                        hotel.
                     Supervised shift coworkers and monitored all shift related transactions. Coordinated
                        and and assisted all areas of the staff to enhance customer service.



Education:
09/04 - 12/04       Durham Technical Community College, Durham, NC
                    CNA Certification
                     Top honors in class.

1997 - 1999         Academy of Art San Francisco, San Francisco, CA
                    BA : Film
                     Studied all aspects of Film making and Photography

				
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