2513 Troy Dr. Apt. 7
Wilmington, NC 28401
03/2008 – Present Bald Head Island Ltd., Bald Head Island, NC
Hospitality Night Manager (MOD)
Under limited supervision, serves as the designated contact person during the evening
hours for guests arriving to the island, serves in any managerial capacity needed
throughout Bald Head Island Ltd.
Functions as the Guest Services Supervisor, coordinating all procedures on the island
Oversees the Night Audit operation , booking COMP reservations, Gift Certificates,
and works with the accounting department to resolve out of balance folios.
Assumes a principal role in maintaining resort and guest safety and security while
maintaining the highest level of customer service during hours when there is minimal
staffing. Resolves guest inquiries and problems efficiently and courteously.
08/2006 – 03/2008 Blockade Runner Beach Resort, Wrightsville Beach, NC
Responsible for the oversight of specific night audit duties as well as oversees the front
office during the overnight shift. Verifies and balances entries and records of financial
transactions reported by various hotel departments during day, as well as general
customer service to the hotel guests. Check-in/Check-out, reservations, concierge.
02/2005 – 07/2006 Duke Health Raleigh Hospital, Raleigh, NC
To provide direct patient care, both medical and non-medical.
Trained in Advanced CPR/AED, and First Aid.
Aids the Nursing staff in clean and sterile procedures as well as preparing, executing,
and documenting patient Activities of Daily Living.
2000- 2005 Self Employed, Raleigh, NC
Startup internet based company selling aftermarket parts for import cars.
Master installer and fabricator of custom parts.
1997 - 1999 Hotel Durant, Berkeley, CA
Front Desk Supervisor
Responsible for all telephone reservations, guest check-ins, room billing, as well as
implementing personal client requests to assure a pleasant experience as guests of the
Supervised shift coworkers and monitored all shift related transactions. Coordinated
and and assisted all areas of the staff to enhance customer service.
09/04 - 12/04 Durham Technical Community College, Durham, NC
Top honors in class.
1997 - 1999 Academy of Art San Francisco, San Francisco, CA
BA : Film
Studied all aspects of Film making and Photography