Tri-counTY human resource manaGemenT associaTion 3rD annual DiversiTY conference The inclusion imperaTive Trident Technical college complex for economic Development — Bldg. 920 august 7–8, 2008 DiversiTY: The inclusion imperaTive Tchrma 3rD annual conference As the State of South Carolina continues to diversify so does the field of diversity management. Drawing upon the expertise of leading diversity consultants and trainers, the goals for this year’s conference is to broaden the scope of knowledge regarding diversity dimensions such as disability, gender, socio-economic class, and sexual orientation amongst others and to provide conference attendees with insight into key diversity management practices and strategies. This two-day conference will bring together business leaders, legal practitioners, human resource professionals, and academics to discuss ways in which we can become more effective diversity leaders. aBouT Tchrma TCHRMA serves human resource professionals of all kinds and in all industries. Our mission is to: • • • • • • • Seek to promote and advance the understanding and application of every phase of the broad concept of human resource management; Endeavor to improve and establish proven ideals and standards of ethical conduct among members in the field of human resources; Initiate and/or proactively participate in varied programs that our membership approves as being consistent with the objectives of TCHRMA’s sponsorship and/or assistance; Provide a social atmosphere for the meeting of people interested in or working in the field of human resource management; Provide a ready network of human resource professionals, of all specialties, for the purposes of advice, consultation, and ideas, which will raise the qualities of human resource practices across the tri-county area; Actively promote the reputation of the human resource profession within the local business community; and to Actively promote the advancement of diversity in our membership, in the human resource profession, and within the local business community, and assist our members and their employers in meeting the challenges of a diverse workplace by fostering an awareness and appreciation of diversity. reGisTraTion Tchrma 2008 Diversity conference Diversity: The inclusion imperative visit www.tridenttech.edu/ce.htm Online: Visit www.tridenttech.edu/ce.htm and choose Registration. Click on TTC Express Online Registration (for credit card holders only) 843.574.6152 Trident Technical College P.O. Box 118067, CE-M Charleston, SC 29423-8067 843.574.6310 $225 for each TCHRMA member (Course No. XPPP 721) $275 non-members (Course No. XPPP 722) (Jazz Reception included in fee) July 7, 2008 By Phone: By Mail: By Fax: Fee: Deadline: For more information, please go to www.tchrma.org or visit the TCHRMA booth during the conference. Individuals who register the day of the conference may have a limited choice of workshop selections. refunD policY Trident Technical College reserves the right to cancel courses because of insufficient enrollment or instructor availability, in which case you will receive a full refund. You will receive a full refund if you cancel 11 or more calendar days before the course begins, or you can transfer your registration to a colleague or associate. You will receive 75 percent of your registration fee if you cancel within 10 calendar days before the course starts. No-shows are responsible for the registration fee. No refunds will be given after the course begins. reGisTraTion form Name: ____________________________________________________________ Social Security Number (optional): _____________________________________ Organization: ______________________________________________________ Address: ___________________________________________________________ City: ________________________________ State: _____________ Zip: ______ Day Phone: _______________________ Home Phone: ____________________ E-mail: ____________________________________________________________ Payment: o Check Enclosed (payable to TTC) o MasterCard o Visa o American Express o Discover Card No.: ___________________________________________________ Expiration: ___________________________________________________ Signature: _________________________________________________________ conference scheDule ThursDaY, august 7, 2008 1:00 pm – 1:30 pm 1:30 pm – 2:45 pm registration opening ceremonies Keynote Address: Eric Peterson, Diversity Manager, SHRM Leveraging Diversity to Achieve Business Success Room 107F-G Workshop session i • Multigenerational Workforce: Part 1 Marsha Griffin, 107A • E-Onboarding: A Dynamic Top Talent Acquisition Strategy Solly Ward, Jr., 107B • Disability Etiquette and Awareness: How Any Organization Can Lead the Way Internally and Externally Nadine Vogel, 107C • Sexual Orientation & Gender Identity Warren Redman-Gress, 107D Workshop session ii • Multigenerational Workforce: Part 2 Marsha Griffin, 107A • Employing Individuals with Disabilities Greg Braniff, 107B • Multicultural Marketing: Why One Size Does Not Fit All Nadine Vogel, 107C • Our Aging Workforce Jim Love, 107D Jazz reception & Dinner 3:00 pm – 4:00 pm 4:15 pm – 5:15 pm 5:30 pm – 7:30 pm conference scheDule, continued conference speaKers anD WorKshop presenTers eric peTerson, opening Keynote speaker Manager of Diversity and Inclusion Initiatives, SHRM “leveraging Diversity to achieve Business success” “Leveraging Diversity to Achieve Business Success” – The U.S. workforce is becoming increasingly diverse, and the growing numbers of women, minorities, foreign immigrants, older workers and employees with disabilities pose both challenges and opportunities for professionals. Learn to go beyond compliance and hear why effectively managing diversity is critical to organizational success by impacting the bottom line. Participants will gain knowledge and skills to build their own comprehensive diversity management plan, become aware of key trends in the field, and be able to apply this new knowledge to their respective organization. As Manager of Diversity and Inclusion Initiatives, Eric works directly with the Director of Diversity to position SHRM as a leader in the diversity management and inclusion field. He acts as a thought leader, champion, and project lead in the design and implementation of innovative diversity strategies. Eric has 10 years of experience in Diversity Climate & Culture Programming, Diversity Education, Learning Strategies, and Organization Development. He has worked extensively as a Diversity Educator and Practitioner. He holds a Master’s degree in Organization Development from American University. Eric is the recipient of Booz Allen’s prestigious Diversity Award, and the Brotherhood/Sisterhood Award from the National Conference for Community & Justice. He travels across the country and internationally, speaking to business and community leaders, corporate executives and other professionals. pollY masseY BaTTle CEO of Encore Generation “engaging hearts & minds ... Diversity and inclusion Back at Work” “Engaging Hearts & Minds ... Diversity and Inclusion Back at Work” – You’ve just had a great experience at the Diversity Conference and your company is counting on you to be an engaging leader. So, what exactly does that mean? Just how do you do engagement? Moreover, because you’re excited about the business of Diversity and Inclusion, doesn’t mean that you’ll be able to influence other people to commit their time, and their skills. At this closing session you will learn the importance of accountability strategies through reciprocal value relationships. You’ll hear about how the business case is your business. You’ll learn about resources for best practices for building/sustaining heart and mind engagement. You’ll leave with a charge to engage hearts, minds and hands – to meet the challenges of diversity. friDaY, august 8, 2008 8:00 am – 8:30 am 8:00 am – 8:30 am 8:30 am – 9:30 am continental Breakfast registration exhibits open Workshop session iii • Diversity, Assimilation and Prejudices Von Bakanic, 107A • Strategic Diversity Management: Moving to the Next Level” Thyra Austin, 107B • Multilingual Landscape of S.C. Kinneil Coltman, 107C • Diversity Metrics: If You Don’t Measure It, It Will Not Happen Mauricio Velasquez, 107D Workshop session iv • Supplier Diversity: Building Successful Relationships with SC Native-Owned MBE’s Teresa Gore, 107A • Birds of a Feather David Hayes, 107B • Hispanics in the Workplace: Unlocking Their Potential Hispanic Council, Greater Summerville Chamber of Commerce, 107C • Diversity and Corporate Compliance Cheryl Behymer, 107D Workshop session v • Power & Privilege: The Socioeconomic Impact on the Workplace Von Bakanic, 107A • Diversity & Commonalities David Hayes, 107B • Establishing a Diversity Training Program Kinneil Coltman, 107C • Diversity and Productivity: The Impact on Performance Mauricio Velasquez: 107D closing address & lunch 9:45 pm – 10:45 pm 11:00 pm – 12:15 pm 12:30 pm – 2:00 pm For more than 15 years, Pollie has achieved success in linking persuasive human relation skills with sound business practices for leading companies in varied domestic and international industries. Her focus is optimizing organizational effectiveness and cross-cultural understanding. A recognized authority in the field of diversity and inclusion, Pollie consults, delivers diversity keynotes, culture audits, needs assessments and executive briefings throughout the U.S. and abroad. Pollie has been a project leader and developer of programs, such as Diversity in the 21st Century, Managing Differently, Inclusive Leadership, and Corporate Training Initiatives. In addition to facilitating and consulting, Pollie has lead focus groups and roundtables on racism, generationalism, sexism, and ageism. She was recently named CEO of Encore Generation. Pollie is a member of the Society of Human Resource Managers, Georgia chapter of the American Society of Training and Development and Atlanta ASTD Diversity Committee, Society of Alternative Dispute Resolution and National Speakers’ Association. Ms. Battle has a strong community commitment, and volunteers her time as an interpreter for the Deaf in American Sign Language. Pollie earned her MA in Organizational Development from Case Western Reserve University and a BS in Business Education from Cleveland State University. GreG Braniff Director of Commercial Programs, NISH “employing individuals with Disabilities” “Employing Individuals with Disabilities” – Disabled individuals make up a significant portion of the labor pool. What can people with disabilities do? This presentation provides an introduction to Cause Based Sourcing and provides insight on how to tap into the largest minority workforce in America today. Greg has been employed by NISH, a national nonprofit for individuals with disabilities, for over 14 years. As the current director, he is tasked with developing and implementing a program to increase employment opportunities for people with severe disabilities in the commercial marketplace and expand the business capacity of associated nonprofit agencies. He spends much of his time speaking to Fortune 500 companies regarding these opportunities. Greg received his B.S. from Georgia Tech, M.B.A. from Xavier University, and an M.S. in Quality Assurance from Southern Polytechnic State University. von BaKanic, ph.D. Associate Professor, College of Charleston “Diversity, assimilation and prejudices” “power & privilege: The socioeconomic impact on the Workplace” “Diversity, Assimilation and Prejudices” — Participants will learn the differences between the sometime contradictory policies of diversity and assimilation and how prejudices affect and are a consequence of both. Diversity refers to a strategy to improve inter-group relations in a multi-cultural society. Such strategies encourage recognition and tolerance of group differences. Assimilation encourages groups to adopt the culture of the dominant group so that they will eventually blend into the dominant culture. Prejudice is literally a pre-judgment. It is a negative attitude about a person or group. Although we deny having prejudices, all people have and use prejudices in everyday interactions. Becoming aware of your prejudices enables you to understand yourself and others better. It is the first step toward improving inter-group relations. Participants in the workshop will learn how modern prejudices have changed, examine the consequences of prejudice and the purposes it serves in everyday interactions. The second section of the workshop explores how stereotypes, discrimination are related to prejudices. Finally, we examine the conditions under which changes in prejudice occur. “Power & Privilege: The Socioeconomic Impact on the Workplace” — Explore how political and economic inequality affects individuals in the United States. Despite our nation’s strong ideological commitment to equal opportunity, economic and political resources in the United States have remained and are increasingly unequally distributed among its citizenry. We will discuss explanations and consequences for the unequal distribution of power and privilege in this country. Upon successful completion of this workshop participants should be able to: • describe different systems of social stratification; • describe the U.S. class structure; • understand the relationship between democracy, capitalism and inequality; • be aware of the differential impact of power and privilege on diverse groups. Von Bakanic completed her undergraduate and Master’s degrees at the University of South Carolina and her Ph.D. at the University of Illinois-Urbana. Her first academic appointment was at the University of Southern Mississippi. There she undertook her first study of prejudices. She and a small research team interviewed nearly 400 residents of Philadelphia, Mississippi about their racial attitudes and how they remembered the infamous murders that occurred there during the Civil Rights era. Dr. Bakanic teaches at the College of Charleston and has expanded her study of prejudices to include gender, social class, regional and national origin. Kinneil colTman Director of Diversity, Greenville Hospital System “multilingual landscape of s.c.: What should Your organization Be Doing?” “establishing a Diversity Training program” “Multilingual Landscape of S.C.: What Should Your Organization Be Doing?” — Is your organization prepared for the rapidly changing demographics of South Carolina? Are you aware of how these changes will affect your organization? This workshop will give you an awareness of the changes on the horizon for South Carolina and how you should help your organization prepare with regard to your employees as well as your customers. Participants will be given practical tools and tips surrounding hiring, training, EEO law, marketing, as well as customer and community relations as it relates to the new multilingual landscape. “Establishing A Diversity Training Program” — Are you thinking about starting a diversity training program for your organization? There are many issues that you should take into account. How can you ensure that the diversity training program is well received in your organization? How can you be sure that your diversity training program is aligned with your organization’s mission and values? Should you hire an external consultant or use in-house trainers? Is a “train-the-trainer” program appropriate for your organization? How can you be sure your training program is effective? This workshop will answer all of these questions and many more. Kinneil Coltman is responsible for creating an organizational culture of inclusion for diverse patients and staff as well as oversight of the Language Services department. Prior to her appointment at GHS, she was the Manger of Diversity Training and Consulting at the University of Texas Medical Branch (UTMB) in Galveston, Texas. She holds a Bachelor of Science in Business Administration with a concentration in Diversity from the University of North Carolina at Asheville and a Master of Arts in Cross Cultural Studies and Organizational Diversity at the University of Houston – Clear Lake. She is the recipient of the 2006-2007 Cultural Competence Leadership Fellowship, sponsored by the American Hospital Association, the Health Research and Educational Trust, and the Institute for Diversity in Health Management mauricio velasQueZ President & CEO, The Diversity Training Group “Diversity metrics – if You Don’t measure it, it Will not happen” “Diversity and productivity” “Diversity Metrics – If You Don’t Measure It, It Will Not Happen” — This workshop on identifying metrics will provide participants with several ways to measure progress in all of your diversity workplace-related activities and efforts. What makes for an effective metric will be discussed. What are the critical success factors of your “metric dashboard?” If you don’t put in place incentives or disincentives that support your metrics, what good is the metric? How to make your metrics stick is the cornerstone of this presentation. Audience participation is critical to this workshop. “Diversity and Productivity” — The more diverse the decision makers, the more creative and innovative the results of the decision-making process. This workshop will explore the impact of productivity on performance and how diversity adds value, creativity and innovation to the workplace. How does bias and prejudice demotivate your talent, your personnel? This presentation will discuss how to effectively build coalitions and ensure an inclusive process where everyone feels included and motivated to participate. Mauricio serves as a diversity trainer, sexual harassment prevention trainer, executive coach, mentoring trainer, expert witness, and assists organizations with multicultural marketing, selling and customer service. He is a graduate of the University of Virginia (B.A.) and George Washington University (M.B.A.). Mauricio is a nationally recognized author who has appeared in local, regional, and national publications. He is a professor at American University, a past part-time faculty member with the Johns Hopkins University, visiting lecturer with George Washington University, and instructor for Howard Community and Baltimore City Community Colleges. Mauricio has been a guest commentator on Curtis Court TV, a nationally recognized court TV show, and has been interviewed on over 30 radio stations nationwide. Mauricio is a former human resource generalist and also served as a demographic researcher for the Internal Revenue Service where he first anticipated the rise of diversity inside and outside the workplace. He has trained over 250,000 employees, managers, and executives in the areas of diversity, gender equity, mentoring, and multicultural marketing and selling. Teresa Gore President / Owner, GT Industrial, LLC “supplier Diversity: Building successful relationships with s.c. native-owned mBe’s “Supplier Diversity: Building Successful Relationships with S.C. Native-Owned MBE’s” — Supplier diversity is a growing business strategy that utilizes the services of minority-owned business enterprises (MBE’s). Learn how your organization can develop and implement a successful supplier diversity program with the American Indian business community in South Carolina. This workshop will provide participants with current best practices and concrete tools to enhance the business growth of your organization. Teresa owns and operates GT Industrial, LLC. She is also the founder of the American Indian Chamber of Commerce of South Carolina established in April 2000. The chamber currently has 50 members and corporations such as Michelin North America and Lockheed Martin Corp, BMW, and Denny’s to name a few. It is the first organization to be recognized by the Commissioner of Minority Affairs of South Carolina as a Native American Special Interest Group. This organization works closely with American Indian businesses to establish opportunities to do business with the major corporations. Ms. Gore is a member of the United States American Indian Chamber of Commerce and Delegate for the State of South Carolina since 2002. She has been a board member of the Carolina Minority Suppliers Diversity Council since 2001, a council advisor for the Santee Indian Tribe, Founder of the Morgan Allen Platt Foundation in 2006 and a member of the Lowcountry Women’s Coalition. sollY B. WarD, Jr. Group Managing Director, HudsonMann, Inc. “e-onboarding: a Dynamic Top Talent acquisition strategy” “E-Onboarding: A Dynamic Top Talent Acquisition Strategy” — Electronic onboarding can reduce costs and the time needed for new employees to master their jobs. But its real value may be even more strategic. Effective onboarding allows organizations to engage, develop, and retain great talent. E-onboarding is a critical step for an organization’s top talent acquisition strategy. This presentation will focus on e-onboarding as a significant advantage to the recruitment and retention strategy focused on top talent acquisition, especially Millennials. Solly Ward is a consultant and author. His corporate experience involves working as a Chief Operating Officer for the Northeast’s largest ground transportation company and repositioning a 36 year old company in three states from bankruptcy. He has been involved in development for Fortune 500 corporations as well as re-engineering the Human Resources Department of $100 billion International Financial and Health Services Company. Mr. Ward’s consulting experience has been in the areas of organization transformation and effectiveness, change management, total quality and diversity/inclusion, board development, executive search, knowledge management and human capital planning. The consulting engagements have been for clients both in the public and private sector with concentration on new, mature and emerging industries and organizations that are defining and/or re-defining their mission, vision of their customer and client base and/or relationships. Jim love Associate State Director for Advocacy, AARP “our aging Workforce” “Our Aging Workforce” — Did you realize that by 2012 about one out of every three workers will be 50+ years old, or that currently there are 78 million Baby Boomers nearing retirement age? This workshop will provide attendees with an overview of the aging workforce. State and national data will be provided as well as free resources from AARP to assist employers and job seekers. Jim Love is the Associate State Director at AARP South Carolina where he serves as Director of Grassroots Advocacy. He leads the Divided We Fail campaign that addresses health care and financial security for all Americans. He is also responsible for transportation and workforce related issues. Jim is a graduate of the University of South Carolina, is married and has two children. naDine voGel President, Springboard Consulting, LLC “Disability etiquette and awareness: how any organization can lead the Way” “multicultural marketing: Why one size Does not fit all” “Disability Etiquette and Awareness: How Any Organization Can Lead the Way” — Showing sensitivity and understanding toward people with disabilities and their families is not only the right thing to do, it makes good business sense. After attending this presentation, you will never again have to feel awkward when dealing with a person who either has a disability or who has a child or other dependent with special needs. Everyone wants to feel included and welcome no matter what the circumstance or location; practicing disability etiquette is an easy way to ensure this happens. This extremely informative presentation will be delivered in an easy to understand and comfortable manner. For attendees, this session will mean good business on every level but for the individuals who are impacted by disability, it will mean the world! “Multicultural Marketing: Why One Size Does Not Fit All” — As the general population continues to become more diverse, with ethnic Americans of African, Asian and Hispanic descent making up 25% of the overall U.S. population, the days of the one-size-fits-all marketing are gone forever. Multicultural marketing is no different than other marketing in that you must know your audience especially as it relates to the overall communication process. From understanding and awareness to simply using multicultural faces in a campaign, to achieve a competitive edge marketers must understand the cultural differences and lifestyle characteristics of Latino versus Asian versus African, etc. Timing is also critical, particularly because holidays vary by both country and culture. For example, Mothers Day is observed on a different day in Latin American countries than in the U.S. and while some American-based Latinos have adopted the U.S. date, others have not. This session is designed to help marketers avoid making some of the most common mistakes when it comes to multicultural marketing. Specifically, attendees will learn the art of sub-segmentation through identification of key drivers that exist in various cultures in order to appeal to discreet segments and unique audiences. Attendees will learn how to create extremely effective messages that resonate on a personal level with each consumer. Nadine O. Vogel is President of Springboard Consulting, LLC based in Mendham, New Jersey. Springboard is dedicated to providing businesses innovative, revenue generating marketing strategies as well as internal productivity and retention strategies that both target and support the one third of the U.S. population that either has a disability or has a child or other dependent with special needs. She is also the producer of the Disability Matters Awards Banquet and Conference which honors those firms that are making great strides in the areas of marketing, work- life and diversity as it pertains to the special needs population. Vogel has authored numerous articles and is an internationally recognized advisor and speaker on a variety of topics. She received an MBA from Golden Gate University in San Francisco, CA and a B.S. in Industrial Psychology from the College of Charleston in Charleston, S.C. She resides in New Jersey with her husband and two daughters, both of whom have special needs. cherYl BehYmer Attorney, Fisher & Phillips, LLP “Diversity and corporate compliance” “Diversity and Corporate Compliance” — This workshop will review legal corporate compliance standards in the context of diversity. The Federal Sentencing Guidelines were revised in 2004 in conjunction with the Sarbanes-Oxley Act. The Guidelines establish seven elements that provide corporate compliance information. These are the same elements used to compute criminal sentencing in corporate cases. Employers who use the elements to structure their corporate compliance programs have the extra security of knowing that their corporate compliance initiatives enjoy the best possible government endorsement. This workshop will examine how to apply the Guidelines to Equal Employment Opportunity programs and to conduct legally sufficient audits under the Guidelines. Attendees will discuss: How does diversity impact the corporate bottom line? How does a diverse workforce help a company meet its compliance requirements? Cheryl Behymer is a partner in the Columbia office. She assists clients by providing timely and practical counsel and training in affirmative action, workplace harassment, immigration compliance, employee leave issues involving the Family and Medical Leave Act and the Americans with Disabilities Act, and other labor and employment issues. Cheryl defends employers who are responding to administrative charges, actively involved in litigation, or are participating in compliance reviews conducted by the Office of Federal Contract Compliance Programs. Cheryl prepares affirmative action plans for federal contractors and subcontractors and assists clients with selfaudits. She also defends employers in multi-plaintiff lawsuits, including class actions based on Title VII and the Age Discrimination in Employment Act, as well as in Fair Labor Standards Act collective actions. In addition, Cheryl assists employers in protecting their confidential and trade secret information, as well as enforcing and defending covenants not to compete. Cheryl frequently speaks at seminars on employment-related topics and is often published in local, regional, and national business publications on these and other topics such as electronic issues in the workplace. She is a member of the Board of Directors for the Palmetto Center for Women, the North Carolina/South Carolina Industry Liaison Group, and the South Carolina Diversity Council. She received her JD from the Columbus School of Law at the Catholic University of America. Warren reDman-Gress Executive Director, Alliance for Full Acceptance “sexual orientation & Gender identity” “Sexual Orientation & Gender Identity” — This workshop is designed to prepare organizations, trainers, and other interested parties with practical guides for effectively addressing sexual orientation and gender identity in the workplace. Key topics to be addressed include the relevance of this subject to workplace, homophobia and gender stereotyping, masculinity and femininity as a workplace issue, “coming out” in the workplace, developing allies and making the “hostile workplace” less hostile, and how to begin developing and implementing inclusive policies, practices, and procedures. Warren Redman-Gress was named the first Executive Director of Alliance For Full Acceptance in October of 2001. He holds a BA in History and a Masters in Divinity and worked as a Roman Catholic priest to two very large congregations in New York. After 13 years as a priest, he and his partner moved to South Carolina and established RGA Logistics – US Customs Brokers. He worked for 5 years as part-time administrator of a small Episcopal Church; and concurrently, as program director of a LGBT youth group in Charleston. He has served on the boards of Incest Survivors in New York and We Are Family here in Charleston. marsha Griffin Principal, Marsha Griffin & Associates “multigenerational Workforce, part 1” “multigenerational Workforce, part 2” “Multigenerational Workforce” — For the first time in U.S. history there are four generations represented in the workplace. Because people are products of their times which encompass a myriad of circumstances and experiences—economic, social, sociological and demographic, organizations must place continual emphasis on their multigenerational workforce. Each generation has a unique set of work ethics, different perspectives on work, a preferred way of managing and of being managed—or perhaps we should say leading and being led. How will you handle the changing workforce? This interactive, hands-on session will help you address that question and will also help participants prepare a workplace plan to take back to their organization. Marsha has spent a significant part of her professional career designing and implementing innovative curriculums for multiple programs at businesses and educational institutions. Since 1990, she’s been an adjunct professor for several of the universities including Webster University, The Citadel, Francis Marion, College of Charleston and Coastal Carolina. Her certifications include using Type TQM, Team Design and Interpreting the Myer’s Briggs Type Indicator. Presently, she is the Principal of Marsha Griffin & Associates, LLC which provides team building, leadership, and executive coaching to organizations. DaviD haYes President, Hayes Enterprises “Birds of a feather” “Diversity & commonalities” “Birds of a Feather” — Successful diversity management requires an understanding of many more diversity dimensions than just race and gender. The personal values of individuals in the workplace comprise perhaps the most significant diversity dimensions and substantially impacts the way we supervise or work with subordinates, co-workers, and customers. This positive and informative presentation explores the relationship between personal values and other diversity dimensions and is a challenging, but non-judgmental introduction to a sensitive and sometimes controversial topic. “Diversity & Commonalities” — This positive and informative workshop balances an examination of diversity elements with an exploration of the things we have in common with each other regardless of cultural or other differences. Participants will be able to develop an understanding of the difference between primary and secondary dimensions of diversity, to examine terms and definitions related to diversity dimensions, and to develop an appreciation of our commonalities. David Hayes, president of Hayes Enterprises, in Jackson, Mississippi, specializes in providing interactive and motivational trainings, seminars, retreats and management consulting services that focus on critical workplace issues such as customer service, workplace violence, team building, leadership, and diversity management. David was certified in 2004 to facilitate Stephen Covey’s 7 Habits of Highly Successful People and in 2006, he conducted more than 30 days of 7 Habits facilitation for the Mississippi Department of Employment Security and the Mississippi State Personnel Board. David is the former Secretary of the Board of Directors of the Community Foundation of Greater Jackson and currently serves on the Board of Directors of “CONTACT The Crisis Line”. He has done extensive training, consulting and curriculum development for the Mississippi State Personnel Board, the Arkansas Public Administration Consortium, the University of Alabama’s College of Continuing Studies, and the Corporation for National and Community Service. David has served a variety of public and private sector clients in twenty-two states and holds Bachelor of Science degrees, in both Finance and Marketing, from Purdue University. ThYra ausTin VP, Human Resources, U.S. Foodservice “strategic Diversity management: moving to the next level” “Strategic Diversity Management: Moving to the Next Level” — Beyond the celebrations, initiatives and programs, how do you insure that your diversity efforts play a strategic role in the overall effectiveness of your organization? As we look at the evolution of the diversity process in business, strategic diversity management is instrumental to moving your organization to the next level. We will explore the five steps of Strategic Diversity Management that will help your organization make quality decisions when facing diversity tensions. Thyra Austin is the Vice President of Human Resource at U. S. Foodservice located in Lexington, SC. She has over 17 years of Human Resource experience. She currently serves as the Midlands Area Director for the Society of Human Resource SC state council which supports the SHRM chapters in Columbia, Sumter, Orangeburg and Florence. Prior to this position she served as the SHRM State Diversity Director. She is the immediate past-chairperson for the SC Diversity Council. Thyra has provided diversity training for fortune 500 companies as well as consultative service in various areas of Human Resources. She has presented to various professional and civic organizations on the topic of Strategic Diversity Management and Personal Development. She is a graduate of the University of South Carolina and has received her Senior Professional in Human Resources certification. hispanic council Greater Summerville and Dorchester County Chamber of Commerce “hispanics in the Workplace: unlocking Their potential” “Hispanics in the Workplace: Unlocking Their Potential” — Hispanics represent the fastest growing population group in the United States. The Bureau of Labor Statistics predicts that the tremendous population growth amongst this group will result in a Latino labor force of almost 27 million by 2016 - a 30 percent increase over 2006. How will this increasingly diverse workforce impact your organization? This workshop will address population growth trends of Latinos, the wide breadth of diversity within Hispanic culture and their impact on business, and how to engage this community as future employees and customers. Participants will also be provided with a list of Hispanic community resources. The Hispanic Council is a committee supported by the Greater Summerville/ Dorchester County Chamber of Commerce. As such, their mission is to identify and bring together the needs of the Hispanic community and the business community in the Greater Summerville/Dorchester County area. The Council is charged with encouraging participation in the recently formed support group that addresses the needs of the Hispanic community and building awareness of the Guidelines of the Immigration Ordinance set forth by Dorchester County. DrivinG DirecTions From I-26 East and West: Take the Ashley Phosphate Exit toward Rivers Avenue. Turn right at the intersection of Rivers Avenue and Ashley Phosphate. Turn left onto Maybeline Drive. Building 920 will be on your right. Please park your vehicle in the parking lot adjacent to Building 920. Public Safety will be on site to direct traffic. hoTel reservaTions Hotel reservations will need to be made directly by conference participants. The following hotels have reserved a block of rooms for conference attendees. To reserve a room at the conference rate, mention the conference name upon making your reservation. Special pricing deadline is July 7, 2008. holiday inn charleston airport 5264 International Boulevard North Charleston, SC www.holidayinn.co/chastnairport (843) 576-0300 Cost: $109 per day plus taxes and fees To make reservations, guests should call the front desk (843-576-0300) and ask for reservations under the group name: “Tri-County Human Resources Manager’s Association” or use group code “THR.” The block is activated in their system so guests may begin calling in any time. To book online, go to www.holidayinn.com/chastnairport and click on “book online” (upper right corner), then click on “Corporate/Group/IATA Identification” section and enter the group code “THR” where it says “Group Booking Code.” radisson hotel charleston airport 5991 Rivers Avenue Charleston, SC http://www.radisson.com/charlestonsc_airport (843) 744-2501 Cost: $99 per day plus taxes and fees parTners paGe sponsors TiTle GolD silver