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					             SAFETY PERFORMANCE
                MEASUREMENT
              “Working with Leading Indicators”



A presentation made at the Annual General
Meeting of the Ontario Mine Contractors
Safety Association in Timmins, Ontario
on June 11, 2009

  By Glenn Morton, Manager, Health and Safety, Ross-Finlay 2000 Inc.
   OMCSA LAST 5 YEARS
Commitment to be more proactive

More proactive - Less reactive

 Brainstorming and workshops

 New type of award

 3 finalistes : audits, management participation
 And worker innovation award


 5 year « success-story »
    SAFETY PERFORMANCE MEASUREMENT
Question : What two basic things do we measure in Health and Safety ?

       Answer : Accidents and Industrial illnesses

 Question : What tools do we use to measure them and talk about them ?

        Answer : Frequencies and Severity

  Question : Two popular Ontario Metrics :

        Answer : TMI and LTI


Bottom line : based on accidents, « trails accidents »
« trailing indicators ». Need accidents to be able to
measure (REACTIVE). We measure AFTER
accidents take place.
  How about measuring BEFORE
     accidents take place ?
WHY WAIT ?


   PROACTIVE MEASUREMENT


WHY BEFORE….. PROACTIVE !




              WHY MEASURE ?
           DEFINITION




Leading indicators are what we get when
   we measure our proactive safety
             performance’’.
   Who’s doing this currently ?

Dupont, HP Billiton, Newmont


Aussies : « Positive Performance
Measurement » www.cmewa.com


WSIB : All experience rating incentives
to have proactive indicators.


 MASHA : new recognition award program


 MOL : focus on programs in future inventions.
                      SOME EXAMPLES
  MASHA BRAINSTORMING     Effectiveness of the IRS
                          Incident reporting
                          Use of 5-point safety system
                          Supervisor safety activity
                          JHSC activity

   OMA                    Serious incident initiative
(newletter Summer 2003)   Internal responsability audit
                          process results

  DUPONT                  Employee attitudes and perceptions
                          Near miss reporting system
                          Quality of employee safety suggestions

  BLP BILLETON            Number of safety contacts
                          Facetime in field vs planned
                          Implementation of a site safety action plan

  IRSST researchers       Mangement commitment
                          Perception surveys
                          Behaviors observed and measured
      A STRUCTURED APPROACH
         TO MEASUREMENT
      IN HEALTH AND SAFETY
  Logic as follows :
        We all have programs (Health and Safety Program)
        We all have people
        Key is making sure people deliver the programs

Question of choices following internal discussion-consultation
       Which people should we choose to be our « leading indicators » ?
       Which of their activities in H & Safety should we measure ?

              WHO First line supervisor
              WHAT Leadership commitment

LOGIC A properly motivated first line supervisor is critical to the success
      of any Health and Safety program, and as such is identified here as
      a leading indicator.
 PRO SUPERVISOR
Measuring Leadership
    Commitment
                        BLACK LAKE (OCTOBER 2008)
              Meetings: 100 max.     Neil George 5pt cards max 100    CT/Inc/PI-50      100 max   “eXtras”

                                      Quantity         Quality: 3      CT/
Supervisors   N   50    D   Bonus                       random       Incid/    Points
              B   pts   o   50                          chosen       Planned
                            pts                                       insp.                          Worker
              R   Max   C                                                               Supvi..
                            Max                                       1=50                            25
              e         S                                                                50 ea.
              .         .           # rec u# OK max      max60         pts                            ea.

                                                40
Claude        2   50    0    0      55    55     40        60         Ct:1      50        1=50         0

Rick          2   50    2    50     33    33     40        48          0         0          0        2=50
Yvon          2   50    2    50     25    15     24        50          0         0          0        1=25

Luke          2   50    2    50     25    25     40        40        Insp:1     50        1=50       2=50

Bob           1   25    1    25     33    33     40        60          0         0          0        1=25
                                   BLACK LAKE(contd)
                    MAX.50
              Accident investg.      MAX 100
               0 accident=50           Task             MAX 100    TOTAL    TOTAL
                                    Observations                    MTH     MTH (%)
                                                    Innovations   POINTS    ON 600    YTD

Supervisors
BLACK         # of           50    No.        50
LAKE          acc            pts   inc        pts                                      %
PROJECT                      max              ea.


Claude          0            50     1         50    0       0        323    65%       75%
Rick            0            50     1         50    1       50       368    74%       75%

Yvon            0            50     1         25    0       0        444    89%       77%


Luke            0            50     1         25    0       0        345    69%       69%
Bob             0            50     1         25    1       50       423    85%       84%




Kevin           0            50    0           0    0        0        298   60%       60%

                                    TOTAL SUPERVISOR                         84%      73%
                                                    BLACK LAKE (CONTD.)
                       MSS              MS               TSS           CT:50           PI            PTOs        Total div          Total                ytd
                                                                                                     (100        bystanda          mth(%)
                                                                                                     max)            rd
                                                                                                                   (340)
Superint.


Rick                1x50=50         1x75=75         Comments                 0          0              0         225/340            66%              75%
                                                    on card


Blake
                      3 PLANNED INSPECTIONS

George
                      TC=1       PTOs=4        1 PLANNED INSP.

                                                                                     Total superintendents                          66%                  75%

                                                                                     Project total                                  81%                  73%

Supervisors : Standard: 500 pts/mth                                              Superintendents : Standard: 340 pts/mth.
Safety meetings with supporting documentation (2 per month min).                 MS : holds meetings with supervisors = 75 points (max 150 points)
Safety system cards : all cards properly filled out, signed by supervisor.       MSS : attends a supervisor safety meeting = 50 points (max 100 points)
Cards : second visit bonus point : supervisor must include time, signature       TSS : tours with supervisors, observes supervisors filling out cards,
and comment                                                                      signs=5pts/card (max 100 pts)
Accident and incident investigations : each supervisor does his own              TSC : as above, includes written comment on cards = 10 pts/cards (max 100
investigations as required.                                                      pts)
Critical task : as required                                                      PI : planned inspection = 25 pts each
Job observations : one per supervisor, per week on the job.                      PRO : procedure = 25 pts
                   TOP SUPERVISOR PROGRAM
                    BULLETIN # 127 2008


TO : Norm P Jean-Guy D
Captains, supervisors, superintendents of all Ross-Finlay 2000 projects
From: Glenn Morton, Health and Safety Department
Date : November 10, 2008
Subject : Top performers in leadership commitment evaluation: NOVEMBER 2008
                        NOVEMBER 2008
          1.Raymond L          Black lake           95%
          2.Ronald C           Malartic Lake        91%
          3.Dan L              La                   88%
          4.Yvon D             La                   88%
          5.Luc G              Black Lake           86%
                OUR VISION IN HEALTH AND SAFETY
         Ross-Finlay adheres entirely to the following ideals
     1. “The most important thing to come out of a mine is the miner‟‟
   (Frederick LePlay, 1806-1882, Inspector General of Mines , France)
        2.“At the end of their shift, our sincere desire is for all
       of our employees to return home safely and in good health.‟‟
            SUPERVISOR ACTIVITIES IN HEALTH AND SAFETY
                        « BIRD‟S EYE VIEW »
 1.   OVERALL COMPLIANCE, BY CONTRACT
 AVERAGE OVER 9 CATEGORIES : (SAFETY MEETINGS, SAFETY SYSTEM CARDS, INCIDENT AND
 ACCIDENT INVESTIGATIONS, CT ANALYSES , JOB OBSERVATIONS, Xtras,INNOVATIONS, PIs
 ( ) = YEAR TO DATE ( ALL THAT IS BETWEEN BRACKETS BELOW)
                                     DEVELOPMENT                                « CONTRACTS«
                                    SEPTEMBER 2008                           YEAR-TO-DATE 2008
 BLACK LAKE                               69%                                     68%
 CASA BELLA                               92%                                     90%
 SHOP                                     94%                                     92%
 M EST                                    84%                                     84%

 OVERALL AVERAGE                         85%                                      84%
2. SUPERINTENDENT PARTICIPATION
(Points accumulated by the superintendents by virtue of tours with their supervisors, meetings held with their
supervisors, assistance at supervisor meetings, preparation of critical task analyses, and so on.)
MONTHLY OBJECTIVE = FOR FULL TIME SUPERINTENDENTS                    : 340 POINTS = 100%
MONTHLY OBJECTIVE = PART TIME SUPERINTENDENTS = 170 POINTS = 100%
                               YEAR TO DATE                                SEPTEMBER 2006
CONTRACT                    Actual /Potential   % compliance         Actual/Potential    % compliance
BL 148(C. Smith)            3080/2550           = 120%       (124)       330/340         97%    (100)
CB R 148 (R. C)             2905/3060           = 95%        (94)        350/340        100%    (100)
CB R 148 (Y. D)             1040/850            = 122%       (99)        535/340        100%    (100)
CB E 148 ( C. N)            1226/1190           = 103%       (81)        535/340        100%     (85)
MEST ( R. L)                2378/1870           = 127%       (132)       355/340         100%    (100)
SHOP (R. C)                2803/3060            = 92%        (93)        255/340          75%     (100)
             AVERAGE YEAR-TO-DATE               = 109%       (99)         AVERAGE         95%      (97)
         6 KEY AREAS




1.SAFETY MEETINGS (100pts)

        Structured and organized

        3 Topics
        2 With documentation
        Procedure review

        Critical task analysis
2. WORKER-SUPERVISOR SAFETY INNOVATION-
                                 (50 pts)


Win-win safety input

Worker proactive input

Immediate recognition

Contribution to supervisor „‟team‟‟

Contributes to supervisor monthly total

Further recognition potential
3. 5-POINT NEIL GEORGE SAFETY SYSTEM
       (Workplace conditions) 100 pts

 Worksite inspections : 14w, 50s

 Risk identification checklist

 Three written supervisor comments

         Risk-precaution at wicket

         Comment on act of safety

         2nd visit (optional : points incl.)

 One written team comment (act of safety)

 Superintendent’s written comment (10 per month)
4. INCIDENT INVESTIGATIONS (5Opts)


   Ross-Finlay definition

Learn from close calls – sharing

1-10-30-600 pyramid

Proactive approach

Focus on fundamental causes (ideally)

Corrective measures

New procedures - standards
5. ACCIDENT INVESTIGATIONS (50pts)



Quality of investigation = points

Focus on fundamental causes

Corrective measures

Learn from errors

Share with all contrats

Try not to fix the blame

No accidents=50 pts
6.   CRITICAL OR UNUSUAL TASKS (50 pts)




Special focus on high risk jobs or
Jobs not performed regularly

Identify risks

Preventive measures

Followup

Evaluate existing procedures
7. TASK OBSERVATIONS (Work methods) 50 pts




  Proactive method to evaluate procedures

  Evaluate worker abilities


  Recommend correctives to procedures

  Men at work… not static
8. LIL‟ eXtra   for tailgate meetings with safety dept.(25 pts each)




  Safety idea input from workers

  Worker proactive input

  Immediate recognition

  Contribution to supervisor „‟team‟‟

  Contributes to supervisor monthly total

  Spices up safety meetings
9. Supervisor site inspections


  Win-win safety input

  Worker proactive input

  Immediate recognition

  Contribution to supervisor „‟team‟‟

  Contributes to supervisor monthly total

  Further recognition potential
   SUPERINTENDENT
ALSO INCLUDED (340 pts)




   Tours with supervisor


   Observes exchange between supervisor-crew


   Comments (written = 10 pts) each


    Hold own safety meetings

   Attends supervisor safety meetings
                    SUMMARY


Top Supervisor measures – evaluates level of
committment as Leading Indicator (high road)


As a control mechanism (low road)


« Due diligence » factor


« What’s written stays, words fly away »


Documentation : meetings – cards – task observations,
critical tasks – accident and incident reports.
                                        PROACTIVE CONTROL PYRAMID


REACTIVE CONTROL PYRAMID
                     total so far
                                                    Management
            1    2                                 Health and Safety
         Serious
                                                 The Superintendent
        accident
                                               Tours with Supervisors,
           10        20                         workplace inspections,
        First aids                              holds meetings with
                                                supervisors, signs,
           30                                  comments on Safety
       Equipment
                        60                          System cards
        damage                                     The Supervisor
          600           1200          Prepares Safety System cards, holds
        Incidents                   meetings with crew, visits and inspects
                                    workplaces, counter checks Safety System
          1200                      cards, task observation, critical task preps
     Short cuts, by-                               The Workers
         passes,
                             2400
     tolerance, rules               Follow procedures, hazard identification, uses
      not followed,                 Safety System cards properly, contributes
     procedures not                 through innovation program, JHSC
       applied, etc.                participation
                            SUMMARY

             RESULTS
1.   Montly audit = immediate feedback
2.   High compliance levels (95-100%)
3.   Positive input into the process
4.   Soft value results
     * Sense of fair play
     * Safety topics in abundance
     * Recognition of effort
5. Hard value results
     •   Very low incidence of serious accidents
     •   Lost time rate : Avg 1.5
     •   No necessary cause-effect relationship : too many other
         factors !!!
     •   0 fatalities
NOW… IT‟S YOUR TURN




    QUESTIONS
HOW PROACTIVE IS YOUR
 HEALTH AND SAFETY
      PROGRAM ?

				
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