Slide 1 - Longs Peak Council by shuifanglj

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									    PERFORMANCE RECOGNITION PROGRAM
           FOR COMMISSIONERS

1
          Commissioners,
    what is Scouting’s Journey to
             Excellence?
Journey to Excellence is the new performance
  assessment, communication and recognition
  program for Councils, Districts and Units.
      This is the new “strategic plan” for
            Longs Peak Council Units


                                               2
    Journey to Excellence uses a
        Balanced Scorecard
    Quality                         Growth




                       Quality, growth, and
                       sustainability must all be in
                       balance for success to be
                       truly achieved.
      Sustainability

3
 Your Role in Journey to Excellence
        as a Commissioner
• You’re not an Umpire

• You’re not a Judge or the police

• You are a friend, a mentor and a coach

• And maybe help a bit with scorekeeping

                                           4
Journey to Excellence helps Units.
            It brings:
• A framework for planning for the year

• A method for evaluating the Unit

• Assessment of how they’re doing in the key areas

• Early warning of potential problem areas

• Recognition for good performance


                                                     5
             Unit performance is assessed
                in key areas including:
•   Advancement                        •   Membership
•   Outdoor                            •   Retention
•   Service Projects                   •   Leadership
•   Training                           •   Budget


       In each area, the Unit’s performance against specific standards
         Gold, Silver, Bronze or “did not meet minimum standard”

                   And did the Unit show improvement?
           The assessment is made as part of the charter renewal


                                                                         6
Emphasis of Journey to Excellence
Continuous Improvement is a Goal
  – Did the Unit do measurably better in key areas
    than last year?
  – OR are they already performing at a high level in
    those areas?
Either way, the Unit can qualify for the standard




                                                        7
Emphasis of Journey to Excellence
• Most Important –
Program and Participation in the Unit
  (Membership)
• Administrative factors are considered
• Early indicators of Unit health are assessed
• Most important categories are weighted
  higher.


                                                 8
              Implementation
•   Currently under the new program in LPC
•   Quality unit form is due with recharter
•   Forms are available now online
•   Training will take place at Roundtable
•   Units and commissioners use the form now
    for planning purposes



                                               9
               Here’s an Example
                for Cub Scouts
Advancement – Increase the percentage of Cub Scouts
  earning rank advancements.
Bronze – Have 55% of Cub Scouts advance one rank OR have a 2
   percentage points increase – 100 points

Silver – Have 75% of Cub Scouts advance OR 55% advance, and
    have a 2 percentage points increase - 200 points

Gold – Have 90% of Cub Scouts advance, or 75% and have a 2
  percentage points increase – 400 points


                                                               10
        Here’s another Example
            for Boy Scouts
Short Term Camping – The troop conducts short
  term or weekend campouts throughout the
  year.
Bronze – Conduct 4 short term campouts - 50 points

Silver – Conduct 8 short term campouts – 100 points

Gold – Conduct 10 short term campouts – 200 points


                                                      11
       And here’s another Example
             for Venturers
Youth leadership: The crew has elected youth
  leaders who are leading the crew activities.
Bronze – Have an elected president, vice president, secretary,
   and treasurer, and they are leading the activities of the crew.
   75 points
Silver – 50% of the youth participate in Introduction to
   Leadership Skills for Crews (ILSC) course. 150 points
Gold – 70% of youth participate in Introduction to Leadership
   Skills for Crews. 300 points




                                                                     12
 How is the overall rating determined?
• The Units receive points in each of the categories:
    Gold, Silver, Bronze or no rating (no points)
• Total points are added to give the total score
• Requirements most correlated with success receive the most points
• No one requirement is mandatory
• Your total score determines your overall rating
  For 2011 :
   – Bronze is 700 plus complete a specified number of requirements
   – Silver is 1000 plus Bronze
   – Gold is 1600 plus Silver and Bronze
• Journey to Excellence assessment is made at the time of Unit
  rechartering


                                                                      13
                Recognition
• Units with a satisfactory performance receive
  the “Bronze” level of recognition
• Units which do better than satisfactory receive
  higher recognition
  – “Silver” level - Excellent Performance
  – “Gold” level - Outstanding Performance
• Recognition items will include a ribbon,
  plaque patches for the uniform, clip art for
  Unit web page
                                                 14
Here’s how you might calculate the points for a
                typical Pack
                                       Bronze             Silver              Gold
1) Advancement                         100                200                 400
2) Retention                           100                200                 400
3) Building Cub Scouting               75                 150                 300
4) Outdoor Activities                  75                 150                 300
5) Trained Leadership                  50                 100                 200
6) Day/Resident Camp                   50                 100                 200
7) Service Projects                    50                 100                 200
8) Leadership Planning                 50                 100                 200
9) Webelos to Scout Transition         50                 100                 200
10)Budget                              25                 50                  100
11)Pack and Den Meetings               25                 50                  100
12)Re-register On Time                 25
13)Annual Assessment                   25

Sum                                    300                450                 400
The Pack achieved at least 10 of 13 requirements and earned a total of 1150 points.
Since Silver is 1000 and Gold is 1600, this Pack qualifies for the Silver award.


                                                                                      15
   You get Early Warning of Potential
                Problems
• The form has several requirements shown to
  be leading indicators of performance
• The more important the requirement, the
  higher its point value
• Commissioners can take note of low scores in
  “leading indicators” and take early action to
  head off more severe problems


                                                  16
         There is incentive for
       Continuous Improvement
• Better Performance means better Scouting for youth!
• Earns a higher level of Recognition
• Key requirements and “leading indicators” are
  tracked
• Councils and Districts can help Commissioners find
  Units meeting requirements at the Gold level and
  share their techniques of performance




                                                    17
 Requirement Standards Change Each
                Year
• Each year, the requirements will be reconsidered
  to reflect improved performance by Units,
  Districts and Councils
• New standards for 2012 will likely be announced
  in early 2012
  – Performance in 2011 will determine the 2012
    standards
• A Silver performance in 2011 might only rate
  Bronze in 2012

                                                  18
        Using Journey to Excellence
            as a Commissioner
1. Share the form with the Unit during 2010/2011
   rechartering. Suggest they use it for planning
2. Regularly, check on how they are doing. Record
   the results on Unit Visit Tracking System (UVTS 2.0)
3. Help them complete the form during 2011/2012
   rechartering. Certify the performance. Share the
   2012 Journey to Excellence standards.
4. Be sure the Unit gets recognition items. Present
   their recognition publicly.


                                                          19
     Journey to Excellence in the
         District and Council
• There are Journey to Excellence standards for
  Districts and Councils
• There are specific standards for Commissioner
  Service in the District and Council
• Good Commissioner Service helps your
  District and Council earn Gold, Silver or Bronze
  recognition

                                                 20
Here’s the District standard for Commissioners

 Unit Service – Unit visits are being made and
  entered into Unit Visit Tracking System 2.0
   Bronze – Six commissioner visits/contacts to 25% of
      units and they are entered into UVTS 2.0 – 50 pts
   Silver – Six commissioner visits/contacts to 35% of
      units and logged into UVTS 2.0 – 100 pts
   Gold – Six commissioner visits/contacts to 50% of
      units and logged into UVTS 2.0 – 200 pts


                                                      21
And a Council standard for Commissioners

Commissioner Service – Increase the number of
  registered Commissioners over the prior year
  Bronze – Commissioner to unit ratio of 1:8 or 5% increase in
    the number of Commissioners over the prior year - 25 pts
  Silver – Commissioner to unit ratio of 1:4 or 7.5% increase in
     the number of Commissioners over the prior year - 50 pts
  Gold – Commissioner to unit ratio of 1:3 or 10% increase in
    the number of Commissioners over the prior year - 100 pts


                                                                 22
                 Future Measures
• Voice of the Customer (VOC) youth survey ratings – age
  appropriate- including Net Promoter Score (NPS)
• VOC – parents (NPS)
• VOC – council (NPS)
• VOC – chartering organizations (NPS)
• VOC – camper (NPS)
• Diversity indicator
• Innovation




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      Commissioners implementing
     Scouting’s Journey to Excellence
Measuring Continuous Improvement
Recognizing and Publicizing Outstanding Performance
Identifying Potential Problems so they can be addressed
Encouraging Mutual Assistance and Support
Supporting the Local Council’s Balanced Scorecard
LPC Council Contact for further information:
   lew@lamar.colostate.edu
National material can be found at www.scouting.org/Volunteer
Council material can be found at www.longspeakbsa.org


                                                               24
     THANK YOU FOR YOUR
  SERVICE AS A COMMISSIONER
AND FOR HELPING TO IMPLEMENT
          SCOUTING’S
    JOURNEY TO EXCELLENCE



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