Long Term Tenancy Agreement by cri19008

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									                                                                                                                                                                                             Housing and Homelessness Services
Tenancy planning and review process tool
    Before a tenancy starts (offer stage)                    Start of a tenancy (within first month)                                During a tenancy                                             Ending a tenancy
Objective: Ensure the prospective tenant has a           Objective: Establish the tenancy, review barriers        Objective: Build the tenant’s capacity to access and          Objective: Support tenant to make a smooth
clear understanding of the type of housing               to accessing and sustaining long-term housing            sustain a long-term tenancy and monitor and review            transition to identified long-term housing option.
assistance on offer.                                     and commence working with tenant to identify an          progress made in working towards the appropriate
                                                         appropriate exit outcome and pathway.                    exit outcome.                                                 Provider
Provider                                                                                                                                                                         When tenant is ready to sustain a long-term tenancy,
                                                         Provider                                                 Provider
 Communicate to prospective tenant what type of                                                                                                                                  assist tenant to identify and transition to the most
  assistance is provided in transitional housing and      Make an assessment of the tenant’s situation and        Periodically review Tenancy Plan with tenant to check         appropriate long-term housing option, depending on
  what it is not.                                          needs.                                                   their progress and make any required changes or updates.      their circumstances.
 If prospective tenant is in agreement with the          Assist tenant to establish and stabilise their          Engage in proactive, tenancy management practices            If tenant requires social housing, seek to identify
  conditions and offer is accepted, start the tenancy.     tenancy by providing information and assistance to       that sustain and support the tenancy and which continue       appropriate property from provider’s own stock, from
 Notify Housing Service Centre that applicant has         build tenancy management skills, if required.            to build the tenant’s tenancy management skills.              that of other providers or by liaising with the
  accepted offer.                                         Identify with tenant what would be an appropriate       Ensure tenant continues to have an active application         department (subject to exit procedure and being
                                                           exit option and pathway for tenant to achieve this       with the department. Assess whether their application         matched from housing register to social housing).
Tools/references:                                          goal, where possible.                                    for long-term social housing still needs to be deferred      If tenant’s exit option is private housing, encourage
 Transitional Housing Allocations Policy                 Link tenant with any support services that may be        or not.                                                       tenant in own capacity. As needed, link tenant to
 SPPRO1: Allocation Procedures for Long-term,             required.                                               Liaise with the Housing Service Centre to discuss             private housing assistance offered by the department
   Affordable and Transitional Housing                                                                              tenant’s situation and suitability for long-term social       or other services/one-off assistance, as appropriate.
 Referral Report                                        Tools/references:                                          housing when contacted at 3 monthly review or when           Notify the department of the tenant’s exit and of
 Practice Guide: Matching to Transitional Housing        Tenancy Agreement                                        tenant’s application reaches automatic deferral end date.     resulting property vacancy.
 Housing Register Advice Form – Community                Tenancy Plan (development)
   Housing                                                Housing Register Advice Form – Community               Tools/references:                                             Tools/references:
 Information Sheet: Allocations Policy - Rejection         Housing (if provider is seeking to cancel deferral     Community Rent Scheme (CRS) Tenant Report                    SPPRO2: Exit procedure
   of Offer                                                 of tenant’s application before the end of the          Housing Register Advice Form – Community Housing             SPPRO1: Allocation Procedures for Long-term,
 Providers’ own policies/information pack                  three months)                                          Tenancy Plan (implementation)                                  Affordable and Transitional Housing
   regarding conditions of tenancy                        Tenancy Planning and Review Practice Guide              Tenancy Plan Review template                                 Notification of Vacancy Form – Community Housing
 Tenancy Planning and Review Practice Guide                                                                       Tenancy Planning and Review Practice Guide                   Tenancy Planning and Review Practice Guide
                                                         Tenant
Applicant (prospective tenant)                            Work with the provider in the tenancy planning         Tenant                                                        Tenant
 Needs to understand the type of assistance on            process to identify appropriate exit option and         Notify the Housing Service Centre of any changes in          Proactively seek to obtain suitable long-term housing.
  offer, as explained in the Tenant Guide to               pathway.                                                 circumstances.                                               Notify the provider and department of changes in
  Transitional Housing and agree to this before           Work with any support services that may be able to      Work towards long-term housing goal, as outlined in           circumstances.
  entering into a Tenancy Agreement.                       provide appropriate assistance.                          the Tenancy Plan.
 If inclined to reject offer, needs to understand the                                                             Review Tenancy Plan with the provider.
                                                                                                                                                                                Tools/references:
  repercussions.                                         Tools/references:                                                                                                       Renting in the Private Market Fact sheets (on
                                                          Tenant Guide to Transitional Housing                    Participate in Application Review with Housing Service         department’s website)
Tools/ references:                                        Tenancy Agreement                                        Centre.                                                      Private Housing Assistance product information
 Tenant Guide to Transitional Housing                    Tenancy Plan (development)                                                                                              (including RentConnect, National Rental
 Information sheet: What is transitional housing?                                                                Tools/references:
                                                                                                                                                                                   Affordability Scheme, Bond Loan etc).
 Information sheet: What is community housing?                                                                    Tenant Guide to Transitional Housing
                                                         Housing Service Centre                                                                                                  TAASQ and Residential Tenancies Authority
 Information sheet: Your rent in community                                                                        Tenancy Plan (implementation) H                                contact details and information
                                                             If a very high need tenant (Segment A) contact       Tenancy Plan Review template
   housing
                                                              provider every three months from the date of the                                                                   Tenant Guide to Transitional Housing
                                                              tenant’s application to review tenant’s readiness   Housing Service Centre
Housing Service Centre                                        to undertake a social housing tenancy.                                                                            Housing Service Centre
 Upon receiving advice from provider, update                                                                        Conduct six-monthly reviews of tenant’s application.
                                                             Manage applications based on deferral advice                                                                       Where tenant needs long-term social housing, work
  Housing Register to reflect that applicant is in                                                                    Advise tenant of the outcome of the review.
                                                              from provider.                                                                                                      with provider to identify suitable property.
  transitional housing. Application for social housing                                                               If a very high need tenant (Segment A) contact
                                                                                                                                                                                 If tenant is moving to private housing, provide private
  assistance is automatically deferred for three         Tools/references:                                            provider every three months from the date of the
                                                                                                                                                                                  housing assistance product, if eligible.
  months.                                                 Procedure: Three monthly contact process for               tenant’s application to review tenant’s readiness to
                                                                                                                      undertake a social housing tenancy.                        Update housing register upon receiving advice from
                                                            very high need applications
 Tools/references:                                                                                                                                                               provider and tenant to reflect tenant’s changed
                                                          Procedure: Deferring applications                          Manage applications based on deferral advice from
 Procedure: Completing the referral process                                                                          provider.                                                   circumstances and exit outcome.
  (Social Housing Procedures Manual)                                                                                                                                            Tools/references:
                                                                                                                  Tools/references:
 Valid/invalid rejection of offer                                                                                                                                               Policy: Offers of housing
                                                                                                                   Procedure: Application review
                                                                                                                   Procedure: Three monthly contact process for very            Procedure: Prepare to offer housing
                                                                                                                     high need applications                                      Exit procedure (Social Housing Procedures Manual)
                                                                                                                   Procedure: Deferring applications                            Procedures for application and register management

								
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