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					                                                                   APPLIED SYSTEMS

                              SEPTEMBER 2010 U.S. INTERFACE STATUS REPORT
                                                                      UPDATED ON: 8/31/2010



OUTLINE OF INTERFACE CAPABILITIES WITH INSURANCE COMPANIES ................................................................... 2
DOWNLOAD CERTIFICATION STAGES FOR NEW COMPANIES/NEW DEVELOPMENT ............................................. 46
FORMS SUPPORTED IN TAM, VISION AND EPIC ............................................................................................................ 56
INTERNAL USE ONLY REPORT......................................................................................................................................... 58
TERMINOLOGY.................................................................................................................................................................... 61
CHANGES TO REPORT ...................................................................................................................................................... 65




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                                                        1
Outline of Interface Capabilities with Insurance Companies

Legend:
          Personal Lines                                         Commercial Lines                                      Other                                                Real Time
AU        Automobile                                 AGGL        Agriculture Liability                    AC           Account Current                           ALERT      Alerts
DW        Dwelling Fire                              AGPR        Agriculture Property                     AL1          Automation Level 1 – Print Image          BVIEW      Billing View
FL        Flood                                      AGPSU       Agriculture Prop Schedule and            AL3          Automation Level 3 – Machineable          CVIEW      Claims View
                                                                 Unscheduled
HO        Homeowners                                 BA          Business Auto                            BALERT       Batch Alert Download                      ENDBR      Endorsement Bridge
IM        Inland Marine                              BP          Business Owners                          CL           Claims                                    FNOL       First Notice of Loss
PU        Umbrella                                   CM          All Commercial Lines                     CPKG         Commercial Package Policies               LRINQ      Loss Run Inquiry
WA        Watercraft                                 CU          Commercial Umbrella                      DB           Direct Bill Commission                    MPAY       Make Payment
                                                     GL          General Liability                        LN           Loss Notices                              PVIEW      Policy View
                                                     PR          Property                                 M            Memos                                     TS-B       Transformation Station Rate - Bridge
                                                     WC          Workers Compensation                     PPKG         Personal Package Policies                 TS-R       Transformation Station Rate - Real-
                                                                                                                                                                            Time Response
                                                                                                                                                                 TS         Transformation Station for Inquiry /
                                                                                                                                                                            View Transactions
                                                                                                                                                                 WSIGN      Website Sign-on


          Change Request                                         Initial Loads                                         Upload, Download , Real Time # of                    Edits / Screens
                                                                                                                       Agencies
PCA       Personal Auto                              N/A         Not Applicable                           P            Personal Lines                            W          WebEdits
PCH       Home, Inland Marine, Dwelling Fire         Applied     Initial Load processed by Applied        C            Commercial Lines                          L          Local edits installed at agency
                                                                 Systems
PCW       Personal Umbrella, Watercraft              Compa       Initial Load is sent directly from the   O            Other – Views, Inquiries, etc.            B          Both Local edits and WebEdits
                                                     ny          company to the agency.
CCH       Commercial Change Request                                                                                                                              N          None

      Company                             Company Contact                   Initial     Download          Download               Upload          Upload               Real-         Real-      Edits/ Screens
                                          Phone Number                      Load        Lines of            # of                 Lines of          # of               Time          Time       for Batch
                                          Email Address                    Done By      Business          Agencies               Business        Agencies             Line of        # of      Upload or
                                                                                                                                                                      Business     Agencies    Real-Time
      21st Century Insurance.             Laura Ellis                        N/A        AU FL                    2P
      (formerly AIG Agency Auto and       (302) 252-2241
      AIG Direct)                         laura.ellis@chartisinsurance.
      One AIG Center                      com
      Wilmington, DE 19803                Agent Help Desk
                                          (302) 252-4848
      AAA Missouri                        Rich Ramsey                        N/A        AU HO IM                76 P
      (Auto Club Inter-Insurance          (314) 523-7350 Ext. 7646
      Exchange)                           rramsey@aaamissouri.com
      12901 North Forty Drive             Laura Boeckstiegel
      St. Louis, MO 63131                 (314) 523-7350 Ext. 7684
                                          lboeckstiegel@aaamissouri.
                                          com
      Acadia                              Kim Heath                       Company       BA BP GL                24 C                                        TS        BVIEW            88 O
      (Berkley Group)                     (207) 772-4300                                PR WC                                                                         CVIEW
      One Acadia Commons                  kimberly.heath@acadia-                                                                                                      PVIEW
      Westbrooke, ME 04098-5010           ins.com                                       DB                         2                                                  WSIGN


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                                             2
     Company                         Company Contact               Initial   Download   Download     Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of       Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies     Business   Agencies          Line of      # of     Upload or
                                                                                                                                  Business   Agencies   Real-Time
     Access Insurance Company        Kimberly Boudreaux           Company    AU              13 P
     2830 Dresden Drive              (877) 782-7829
     Atlanta, GA 30341-3920          kboudreaux@accessgeneral.
                                     com
     A.Central                       Interface Group              Company    AU             204 P                   13 P   TS     WSIGN           0P         Local
     (New York Central Mutual)       (607) 965-2738
     1899 Central Plaza East         interface_group@nycm.com
     Suite 2000                      Elaine M. Bugyi
     Edmeston, NY 13335              (800) 234-6926 Ext. 2407
                                     ebugyi@nycm.com
     Accident Fund Insurance         Teresa Lambie                Company    WC             255 C                          TS-B   WC            449 C
     Company of America              (517) 367-7063
     232 S. Capitol Avenue           teresal@accidentfund.com                                                              TS     BVIEW         481 O
     Lansing, MI 48901                                                                                                            LRINQ
                                                                                                                                  PVIEW
                                                                                                                                  WSIGN
     ACE                             Troy Dukes                     N/A      WA          See ACE
     436 Walnut Street               (302) 476-6788                                        Private
     Philadelphia, PA 19106          troy.dukes@ace-ina.com                                  Risk
                                     Joe Mundy                                            Services
                                     joseph.mundy@ace-ina.com
     ACE Private Risk Services       Marlene C. Wray              Company    PPKG: AU       225 P                          TS     BVIEW         245 O
     (formerly the Atlantic Mutual   (540) 776-3502                          DW HO IM                                             CVIEW
     Companies)                      marlene.wray@acegroup.co                PU WA                                                PVIEW
     616 Idaho Street                m                                                                                            WSIGN
     Salem, VA 24153                                                         DB                45
     ACIC (American Commerce         Tina Groleau                 Company    AU DW HO       191 P
     Insurance Company)              (508) 949-4731                          IM PU WA
     3590 Twin Creeks Drive          tgrolea@commerceinsuranc
     Columbus, OH 43204              e.com
                                     Lisa Clifford
                                     (508) 949-4285
                                     lcliffo@commerceinsurance.
                                     com
     ACUITY                          Help Desk                    Company    AU DW HO       351 P                          TS-B   PPKG:         556 P
     2800 South Taylor Drive         (920) 458-9131 Ext. 4357                IM PU WA                                             AU HO
     Sheboygan, WI 53081
                                                                             BA BP CU       188 C                          TS-B   BA BP         573 C
                                                                             GL PR WC                                             GL PR
                                                                                                                                  WC
                                                                             DB               186
                                                                                                                           TS     BVIEW         850 O
                                                                                                                                  CVIEW
                                                                                                                                  ENDBR
                                                                                                                                  LRINQ
                                                                                                                                  PVIEW
     Adirondack                      Service Center                 N/A                                                    TS     BVIEW           0P
     (Tower Group Companies)         (877) 248- 9500                                                                              CVIEW
     1 Constitution Way                                                                                                           ENDBR
     Foxborough, MA 02035                                                                                                         PVIEW
                                                                                                                                  WSIGN


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                               3
     Company                         Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                 Business   Agencies   Real-Time
     Agency Insurance Company of     Pam Obee Sargent             Company    AU             202 P
     Maryland                        (410) 684-3399
     393 Elkridge Landing Road       pobee@aiconline.com
     Linthicum, MD 21090
     AIG Hawaii                      Dennis Hida                  Company    AU               0P
     (Farmers Insurance Group)       (808) 544-3985
     500 Ala Moana Blvd.             dhida@aighawaii.com
     Building 6, 3rd Floor
     Honolulu, HI 96813
     Aioi Insurance Company of       Dennis Wong                  Company    AU HO IM         0P
     America                         (847) 619-4928                          PU WA
     475 N. Martingale Road          d.wong@aioiusa.com
     Suite 330
     Schaumburg, IL 60173
     Alfa Alliance Insurance         George (Butch) Fox             N/A      AU HO IM       124 P                         TS-B   AU HO           0P
     (formerly Virginia Mutual)      (800) 394-8642                          PU WA
     (Alfa Insurance Group)          Gerald Haefling                                                                      TS     BVIEW           0O
     4480 Cox Road                   (804) 217-7346                                                                              CVIEW
     Glen Allen, VA 23060-3341       ghaefling@alfaaic.com                                                                       PVIEW
     Allied Insurance, a member of   Download Help Desk           Company    AU DW HO      4189 P                         TS-R   AU HO        1776 P
     Nationwide Insurance            download@nationwide.com                 IM PU WA
     1100 Locust Street              Patrick Hume                                                                         TS-B   BA BP        1295 C
     Des Moines, IA 50391-0900       (614) 854-8285               Company    CU GL PR      1843 C                                GL PR
                                     humep@nationwide.com                                                                        WC
                                     Abhay Mutha                  Company    CPKG: BA
                                     (614) 435-2288                          BP GL PR                                     TS     BVIEW        2228 O
                                     muthaa@nationwide.com                   WC                                                  CVIEW
                                                                                                                                 PVIEW
                                                                             DB               856                                WSIGN
     Allstate (Independent Agents)   IA Team Download Support       N/A      AU FL HO       650 P                         TS     BVIEW         922 O
     Plaza North                     (800) 336-9400, prompts 1,              IM                                                  CVIEW
     2775 Sanders Road               4, 2, 2                        N/A                                                          LRINQ
     Northbrook, IL 60062            ia-download@allstate.com                BA               0C                                 WSIGN

                                                                             DB              191
     Allstate (Exclusive Agents)     Danny Bauman                 Company    AU FL HO        0P
     2775 Sanders Road               dbaud@allstate.com                      IM
     Northbrook, IL 60062            (847) 667-0451
                                     Michael Schutz
                                     michael.schutz@allstate.co
                                     m




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              4
     Company                          Company Contact               Initial   Download   Download      Upload     Upload            Real-       Real-      Edits/ Screens
                                      Phone Number                  Load      Lines of     # of        Lines of     # of            Time        Time       for Batch
                                      Email Address                Done By    Business   Agencies      Business   Agencies          Line of      # of      Upload or
                                                                                                                                    Business   Agencies    Real-Time
     America First Insurance          Help Desk                    Company    PPKG: AU   See Liberty                         TS-B   PPKG:             0P        Local
     (Liberty Mutual Agency           afi-helpdesk@americafirst-              DW HO IM       Mutual                                 AU HO
     Markets)                         ins.com                                 PU WA         Agency
     3400 Waterview Parkway           (800) 678-6548                                        Markets                          TS-R   BA BP           0C
     Suite 200                                                     Company    BA BP CU                                              GL WC
     Richardson, TX 75080-1484                                                GL PR WC
                                                                                                                             TS     ALERT           0O
                                                                              DB                                                    BVIEW
                                                                                                                                    CVIEW
                                                                              CL                                                    ENDBR
                                                                                                                                    FNOL
                                                                                                                                    LRINQ
                                                                                                                                    MPAY
                                                                                                                                    PVIEW
                                                                                                                                    WSIGN
     American Independent             Angela Lawhorne              Company    AU                0P
     Companies, Inc.                  (770) 303-2594
     100 River Road                   angela.lawhorne@omniins.c
     Suite 300                        om
     Conshohocken, PA 19428
     American Modern                  Systems Support              Company    AU DW HO       1738 P
     7000 Midland Blvd.               (866) 527-9583                          WA
     Amelia, OH 45102-2607            systemsupport@amig.com
                                                                              DB                119
     American Strategic               Darlene Johnson              Company    DW FL HO        377 P
     805 Executive Center Dr. West    (866) 274-8765 Ext. 223                 IM PU
     St. Petersburg, FL 33702         darlenej@asicorp.org
                                                                              DB                115


     American Underwriters            Sandy Williams               Company    AU                0P
     Insurance Group                  (501) 450-6815
     824 Front Street                 sandyw@amcins.com
     Conway, AZ 72032


     American West                    Michelle Montplaisir         Company    BA CU             2C
     1101 1st Avenue North            (701) 298-4297
     Fargo, ND 58108                  mmontplaisir@nodakmutual
                                      .com
     Amerisafe (American Interstate   Donald McNabb                  N/A      DB                 14                          TS-B   WC            871 C
     Insurance)                        (337) 460-3638
     2301 Highway 190 W.              dmcnabb@amerisafe.com
     DeRidder, LA 70634
     Anchor General Insurance         Douglas Todt                   N/A      AU                6P
     10256 Meanley Drive              (858) 527-3807
     San Diego, CA 92131              dtodt@anchorgeneral.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                 5
     Company                            Company Contact              Initial   Download   Download       Upload     Upload            Real-       Real-     Edits/ Screens
                                        Phone Number                 Load      Lines of     # of         Lines of     # of            Time        Time      for Batch
                                        Email Address               Done By    Business   Agencies       Business   Agencies          Line of      # of     Upload or
                                                                                                                                      Business   Agencies   Real-Time
     Andover Group                      William Webb                Company    DW HO IM         414 P
     95 Old River Road                  (978) 475-3302 Ext. 158                WA
     Andover, MA 01810                  bwebb@andovercos.com
                                                                    Company    BP              214 C

                                                                               DB                  42
     Arbella Mutual                     Ann Ornella                 Company    AU DW HO         107 P                          TS-B   AU DW         103 P
     1100 Crown Colony Drive            (617) 328-2291                         IM                                                     HO PU
     Quincy, MA 02269                   ann.ornella@arbella.com
                                        Suresh Raju                 Company    BA                54 C                          TS-B   BA BP         103 C
                                        (617) 328-2411                                                                                WC
                                        suresh.raju@arbella.com                DB                   0
                                        George Berry                                                                           TS     BVIEW         136 O
                                        (617) 328-2993                                                                                CVIEW
                                        george.berry@arbella.com                                                                      PVIEW
                                                                                                                                      WSIGN
     Argonaut Group                     Janet Johnson                 N/A      BA BP CU           1C
     3625 N. Sheridan Road              (503) 833-1624                         WC
     Peoria, IL 61633                   jljohnson@argogroupus.com
                                                                               DB                   1
     Assurance America                  Scott Nelson                  N/A      AU                30 P
     5500 Interstate North Parkway      (770) 952-0200 Ext. 6278
     Suite 600                          snelson@aainsco.com
     Atlanta, GA 30328
     Assurant Group                     Saul Milian                   N/A      HO DW FL           6P                           TS     WSIGN          84 O
     11222 Quail Roost Drive            (800) 852-2244 Ext. 2251
     Miami, FL 33157-6596               saul_milian@assurant.com
                                        Rich Jones
                                        (800) 852-2244 Ext. 32161
                                        rich_jones@assurant.com
     Atlanta Casualty Group             Agent Support Help Desk       N/A      AU         See Infinity
     (Infinity Property and Casualty)   (800) 264-7516                                       Property
     3700 Colonnade Parkway             agenthelpdesk@ipacc.com                                   and
     Birmingham, AL 35243                                                                   Casualty
     Atlantic American Companies        Janice Duggins                N/A                                                      TS     BVIEW          64 O
     (Columbia Insurance Group)         (404) 266-5540                                                                                CVIEW
     4370 Peachtree Road N.E.           jduggins@atlan.com                                                                            LRINQ
     Atlanta, GA 30319                                                                                                                WSIGN
     Atlas General                      Jami Browning               Company    DW HO             21 P
     2080 North Highway 360             (979) 774-1329
     Grand Prairie, TX 75050            browning@suddenlink.net
     Austin Mutual                      Sandra Adams-Wiltse         Company    AU DW HO         231 P
     15490 101 Avenue North              (763) 657-8542                        IM PU WA
     Maple Grove, MN 55369              sadams@austinmutual.com
                                                                    Company    BA BP CU           0C
     Auto Club Group – AAA              Joan Garvin                   N/A      AU HO IM         382 P                          TS-B   AU HO         297 P      WebEdits
     1 Auto Club Drive                  (313) 336-1002                         PU WA
     Dearborn, MI 48126                 jmgarvin@aaamichigan.com                                                               TS     BVIEW         398 O
                                        Luigi Dedvukai                         DB
                                        (313) 336-2503
                                        ldedvuka@aaamichigan.com


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                   6
     Company                       Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                   Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                   Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                      Business   Agencies   Real-Time
     Auto Club South               Gary Fisher                     N/A      AU              97 P
     1515 N. Westshore Boulevard   (800) 289-1325 Ext. 2527
     Tampa, FL 33607               gfisher@aaasouth.com                     DB                 0
     Auto Club of Southern         Gordon Scott                    N/A      AU HO IM        18 P                               TS-R   AU HO           1P
     California                    (714) 850-5298
     3333 Fairview Road            scott.gordon@aaa-calif.com
     Costa Mesa, CA 92626          James Wong
                                   (714) 850-8168
                                   wong.james@aaa-calif.com
     Auto-Owners                   Agency Automation Support     Company    AU DW FL      2482 P   AL1   M                     TS-B   AU HO        2164 P        Local
     6101 Anacapri Blvd.           (800) 346-0346                           HO IM PU
     Lansing, MI 48909             dl.it.download@aoins.com                 WA                                                 TS     BVIEW        2696 O
                                                                                                                                      CVIEW
                                                                 Company    BA BP WC      1993 C                                      ENDBR
                                                                                                                                      FNOL
                                                                            DB              701                                       LRINQ
                                                                                                                                      MPAY
                                                                            CL                                                        PVIEW
                                                                                                                                      WSIGN
     Badger Mutual                 Darrin Groendal                 N/A      AU DW HO       152 P
     1635 West National Avenue     (414) 647-6690                           IM PU
     Milwaukee, WI 53204           dgroendal@badgermutual.co
                                   m                                        DB               24
     Balboa                        John Biggs                    Company    DW HO            5P
     18681 Teller Avenue           (949) 222-8251
     Irvine, CA 92612              john.biggs@balboainsurance
                                   .com
                                   Naveen K. Kammula
                                   (805) 955-3200
                                   naveen.k.kammula@balboai
                                   nsurance.com
     Bankers Insurance Group       Download Support              Company    DW FL HO       349 P
     360 Central Avenue            downloadsupport@bankersi                 IM
     St. Petersburg, FL 33701      nsurance.com
                                   (800) 627-0000                           DB                0
                                   Lisa Edington
                                   (800) 627-0000 Ext. 4156
                                   ljedingt@bankersinsurance.c
                                   om
                                   Jim Hebbel
                                   (727) 823-4000 Ext. 4135
                                   jmhebbel@bankersinsurance
                                   .com
     Barnstable County Mutual      John DeMello                  Company    DW HO IM         9P
     108 Hallet Street             (508) 362-4567                           PU WA
     Yarmouthport, MA 02675        johnd@thebarnstable.com
     Barton Mutual                 Chuck Gilkes                  Company    DF HO IM        41 P
     120 South Maine Street        (417) 843-6265 Ext. 108
     Liberal, MO 64762             chuck@bartonmutualgroup.
                                   com



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                   7
     Company                           Company Contact              Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                       Phone Number                 Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                       Email Address               Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                  Business   Agencies   Real-Time
     Beacon Insurance Group            Don Caskey                    N/A      AU DW HO        34 P
     (State Auto)                      (940) 720-4635                         IM
     2915 Central Expressway East      don.caskey@stateauto.com
     Wichita Falls, TX 76307           Todd Vowels
                                       todd.vowels@stateauto.com
     Bear River Mutual                 Randy Fisher                Company    AU HO            3P
     778 E. Winchester Street          (801) 267-5072
     Murray, UT 84107                  randy.fisher@brmutual.com
     Berkley Mid-Atlantic Group        Brenda Martin               Company    CPKG: BA       23 C                          TS-B   BA BP           0C
     (consisting of Chesapeake,        (804) 237-5083                         BP CU GL                                            GL PR
     Firemen’s Insurance Company       bmartin@wrbmag.com                     PR                                                  WC
     of Washington, DC, Presque Isle   Matthew Wagner
     and Union)                        (507) 449-6857                         WC                                           TS     BVIEW         135 O
     4820 Lake Brook Drive             mcwagner@wrberkley.com                                                                     CVIEW
     Suite 300                                                                WA                7                                 PVIEW
     Glen Allen, VA 23060                                                                                                         WSIGN
                                                                              DB

                                                                              CL
     BerkleyNet Underwriters           Brian Douglas                 N/A                                                   TS-B   WC              4C
     12701 Marblestone Drive            (609) 584-4674
     Suite 250                         bdouglas@berkleynet.com
     Woodbridge, VA 22192
     Black Hawk Mutual Insurance       Tom Jones                     N/A      HO               0P
     Association                       (319) 988-4101
     Hwy 63 & Eldora Road              tjones@blackhawkinsurance
     Hudson, IA 50643                  .com
     Brethren Mutual                   John Snyder                 Company    AU DW HO        65 P
     149 N. Edgewood Drive             (301) 739-0950 Ext. 217                IM
     Hagerstown, MD 21740              Barb Grissinger
                                       (301) 739-0950 Ext. 225       N/A      BP             47 C
                                       bgrissinger@bmic.com
                                                                     N/A      CPKG: BA
                                                                              GL PR

                                                                              DB                 7
     Bristol West Insurance Group –    Mark Olson                  Company    AU            1594 P
     Being rebranded to Foremost by    (954) 316-5200
     end of 2010.                      Ext. 8014399
     (Farmers Insurance Group)         mark.olson@farmersinsuran
     5701 Stirling Road                ce.com
     Davie, FL 33314
     Buckeye Insurance Group           R. Christopher Haines       Company    AU DW HO        64 P
     One Heritage Place                 (937) 778-5000                        IM WA
     Piqua, OH 45356-4888              chris.haines@buckeye-
                                       ins.com
                                       Jim Kessler
                                       jim.kessler@buckeye-
                                       ins.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                               8
     Company                        Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                    Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                    Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                Business   Agencies   Real-Time
     Builders Insurance Group       Bobby Cone                                                                           TS-B   GL WC            0C
     2410 Paces Ferry Road SE       (678) 309-4083
     Suite 300                      bcone@bldrs.com
     Atlanta, GA 30339
     California Mutual              Steve Miller                 Company    DW HO IM         0P
     650 San Benito Street          (831) 637-5824 Ext. 127
     Suite 250                      steve@mid-statemutual.com
     Hollister, CA 08540
     Cameron Mutual                 Dianna Lunsford                N/A      AU DW HO        39 P
     214 McElwain Drive             (816) 632-6511 Ext. 290                 IM
     Cameron, MO 64429              dlunsford@cameron-
                                    insurance.com
     Capital Insurance Group        Help Desk                    Company    AU DW HO       119 P
     2300 Garden Road               (800) 682-9255                          IM
     Monterey, CA 93940             policydownloads@ciginsura
                                    nce.com                      Comm. –    BP              60 C
                                                                   N/A
                                                                            DB                77
     Casco Indemnity                Richard Chase                  N/A      AU              44 P
     42 Industrial Park Road        (207) 284-8538 Ext. 101
     Saco, ME 04072                 alaric@cascoind.com
     Celina                         Mike Condry or                 N/A      AU HO IM        75 P                         TS-B   AU             78 P
     1 Insurance Square             Nick Prenger                            PU
     Celina, OH 45822               (419) 586-8231                                                                       TS     BVIEW         189 O
                                    nprenger@celinainsurance.c              DB               21                                 CVIEW
                                    om                                                                                          PVIEW
                                                                                                                                WSIGN
     Central Insurance Companies    Tom Coon                     Company    AU DW HO       310 P                         TS-B   AU DW         351 P        Local
     800 S. Washington Street       (419) 238-5551 Ext. 2430                IM PU WA                                            HO PU
     Van Wert, OH 45891             tcoon@central-
                                    insurance.com                Company    BA BP CU       169 C                         TS-B   BA BP         362 C
                                    Mandy Walters                           GL PR WC                                            GL PR
                                    (419) 238-1010 Ext. 2704
                                    mwalters@central-                       CPKG: GL                                     TS     BVIEW         401 O
                                    insurance.com                           PR                                                  CVIEW
                                    Adam Hostetler                                                                              ENDBR
                                    (419) 238-5551 Ext. 2703                DB               75                                 LRINQ
                                    ahostetler@central-                                                                         PVIEW
                                    insurance.com                           CL                                                  WSIGN
                                    Wayne Duling
                                    (419) 238-5551 Ext. 2976
                                    wduling@central-
                                    insurance.com
     CFM Insurance, Inc. (Central   Connie Costigan              Company    DW HO            0P
     Mutual and Concordia Farmers   (660) 747-6166
     Mutual)                        connie@getcentralmutual.co
     511 North Ridgeview Drive      m
     Warrensburg, MO 64093




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                             9
     Company                          Company Contact                Initial   Download   Download           Upload     Upload             Real-       Real-     Edits/ Screens
                                      Phone Number                   Load      Lines of     # of             Lines of     # of             Time        Time      for Batch
                                      Email Address                 Done By    Business   Agencies           Business   Agencies           Line of      # of     Upload or
                                                                                                                                           Business   Agencies   Real-Time
     CGI Information Systems &        Phil Webb                     Company    AU             205 P
     Management Consultants, Inc.     philip.w.webb@cgi.com
     (formerly ISI Systems, Inc.)     (800) 637-3799
     600 Federal Street
     Andover, MA 01810
     Chartis Private Client Group     Sherry Zhao                   Company    AU FL HO       601 P                                TS-B    AU HO         297 P
     101 Hudson Street, 31st Floor    (201) 631-7418                           IM PU WA                                                    PU
     Jersey City, NJ 07302            sherry.zhao@chartisinsuranc
                                      e.com                                                                                        TS      FNOL          300 O
                                      Hok Chun Lee                                                                                         PVIEW
                                      (723) 546-0741
                                      hokchun.lee@chartisinsuran
                                      ce.com
     Chubb Group of Insurance         Premier Solutions               N/A      PPKG: AU      2332 P                                TS-B    AU HO        1265 P
     Companies                        866-324-8222 Option 2                    HO IM PU
     15 Mountain View Road            premiersolutions@chubb.co                                                                    TS      BVIEW        1576 O
     Warren, NJ 07061-1615            m                                        DB               335                                        CVIEW
                                                                                                                                           ENDBR
                                                                               CL               230                                        FNOL
                                                                                                                                           PVIEW
                                                                               BALERT             0                                        WSIGN
     Cincinnati Insurance Companies   Joe Clabaugh                  Company    AU DW HO       660 P    AL3   AU DW         450 P   TS-R    AU HO         642 P
     6200 South Gilmore Road          (513)-870-2948                           IM PU WA                      HO IM
     Cincinnati, OH 45250-5496        joe_clabaugh@cinfin.com                                                PCA PCH               TS-R    BA BP         645 C
                                      Malta Collins                            BP               0C           PU WA                         GL PR
                                      (513) 870-2922                                                                                       WC
                                      malta_collins@cinfin.com                 DB               229
                                                                                                                                   TS      BVIEW         678 O
                                                                                                                                           CVIEW
                                                                                                                                           FNOL
                                                                                                                                           WSIGN
     Citizens Ins. Co. of America     Tracey Knoch                  Company    AU HO IM          See                               TS-R    AU              0P
     (The Hanover Insurance Group)    (800) 388-4300 Ext. 2219                 WA           Hanover
     645 West Grand River Avenue      tknock@hanover.com                                   Insurance                               TS      BVIEW        1170 O
     Howell, MI 48843                                                          DB             Group                                        CVIEW
                                                                                                                                           ENDBR
                                                                                                                                           PVIEW
     Citizens Property Insurance      Subra Vedula                  Applied    DW HO            0P
     Corporation (Florida)            (850) 513-3755
     2101 Maryland Circle             subramanyam.vedula@citize
     Tallahassee, FL 32303            nsfla.com
     CNA Financial                    Greg Bolin                    Company    BA BP CU       631 C                                TS –B   BA BP        1590 C
     333 S. Wabash                     (312) 822-2369                          GL PR WC                                                    WC
     Floor – 39 South                 gregory.bolin@cna.com                    CPKG: GL
     Chicago, IL 60685                Lynne Jackson                            PR                                                  TS      BVIEW        1621 O
                                      (312) 822-4001                                                                                       CVIEW
                                      lynne.jackson@cna.com                    DB               174                                        PVIEW
                                                                                                                                           WSIGN




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                       10
     Company                      Company Contact               Initial   Download   Download            Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                  Load      Lines of     # of              Lines of     # of            Time        Time      for Batch
                                  Email Address                Done By    Business   Agencies            Business   Agencies          Line of      # of     Upload or
                                                                                                                                      Business   Agencies   Real-Time
     Colorado Casualty            Help Desk                    Company    PPKG: AU   See Liberty                               TS-B   PPKG:                      Local
     (Liberty Mutual Agency       helpdesk-                               DW HO IM       Mutual                                       AU HO
     Markets)                     ecommerce@coloradocasual                PU WA         Agency
     10700 E. Geddes Avenue       ty.com                                                Markets                                TS-R   BA BP
     Suite 300                     (866) 338-6229              Company    BA BP CU                                                    GL WC
     Englewood, CO 80112                                                  GL PR WC
                                                                                                                               TS     ALERT
                                                                          CL                                                          BVIEW
                                                                                                                                      CVIEW
                                                                          DB                                                          ENDBR
                                                                                                                                      FNOL
                                                                                                                                      LRINQ
                                                                                                                                      MPAY
                                                                                                                                      PVIEW
                                                                                                                                      WSIGN
     Columbia Insurance Group     Billy Luecht                 Company    AU DW HO        172 P    AL3   AU              4P    TS     BVIEW         267 O        Local
     2102 White Gate Drive        (573) 474-6193 Ext. 1252                IM WA                                                       CVIEW
     Columbia, MO 65202           bluecht@colinsgrp.com                                                                               LRINQ
                                                               Company    BP              102 C                                       PVIEW
                                                                                                                                      WSIGN
                                                                          DB                 61
     Combined Group               David T. Taylor                N/A                                                           TS-B   BA BP         190 C
     2304 Tarpley Rd              (469) 892-4000 Ext. 839                                                                             WC
     Suite 124                    dtaylor@combinedgroup.co
     Carrollton, TX 75006         m
     Commerce                     Tina Groleau                 Company    AU HO IM        215 P                                TS     BVIEW         186 O
     (MAPFRE)                     (508) 949-4731                          WA                                                          CVIEW
     211 Main Street              tgrolea@commerceinsuranc                                                                            WSIGN
     Webster, MA 01570-0758       e.com                        Company    BA               93 C
                                  Lisa Clifford
                                  (800) 922-8276 Ext. 4285                DB                 13
                                  lcliffo@commerceinsurance.
                                  com
                                  Steve Griswold
                                  (508) 949-4928
                                  sgriswo@commerceinsuranc
                                  e.com
                                  Karen Thomas
                                  (800) 286-1000
                                  kthomas@commerceinsuran
                                  ce.com
     Commerce West                Valerie Joyce                Company    AU HO IM         46 P
     4301 Hacienda                (925) 734-1702
     Suite 200                    vjoyce@commercewest.net                 DB                  0
     Pleasanton, CA 94588         Aaron Anguiano
                                  (925) 271-1041
                                  aanguiano@commercewest.
                                  net




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                    11
     Company                      Company Contact               Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                  Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                  Email Address                Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                    Business   Agencies   Real-Time
     Concord General Mutual       Michelle McManus             Company    AU DW HO        83 P
     4 Bouton Street              (800) 888-6050 Ext. 4357                IM WA
     Concord, NH 03301            (603) 724-2889
                                  mmcmanus@concordgroupi
                                  ns.com
                                  Phil Brady
                                  (800) 888-6050 Ext. 6373
                                  pbrady@concordgroupins.co
                                  m
                                  Don Delk
                                  (603) 225-1141 Ext. 6413
                                  ddelk@concordgroupins.co
                                  m
     Constitutional Casualty      Michelle Matteson            Company    AU HO IM        39 P
     5618 N. Milwaukee Avenue     (847) 917-0093
     Chicago, IL 60646            mmatteson@constitutional.c
                                  co
     Consumers Insurance          Shatz Cole                     N/A      AU             194 P
     1435 NW Broad Street         (615) 692-0313
     Murfreesboro, TN 37129       scole@ciusa.com
     Continental Western          CWG Agency Support           Company    BA BP GL       177 C                               TS-B   BA BP         251 C
     (Berkley Midwest Group)      Center                                  PR WC                                                     GL PR
     11201 Douglas Avenue         (800) 432-4908                                                                                    WC
     Urbandale, IA 50322          cwgagentsupport@cwgins.c                CPKG: BA
                                  om                                      BP GL PR                                           TS     BVIEW         714 O
                                                                                                                                    CVIEW
                                                                          DB               96                                       FNOL
                                                                                                                                    PVIEW
                                                                          CL               13                                       WSIGN

                                                                          ALERT              0
     Contractors Bonding &        Paul Richardson                N/A      CPKG: BA        81 C
     Insurance Company            (206) 628-7219                          GL PR
     1213 Valley Street           paulr@cbic.com
     Seattle, WA 98109                                                    BA
     Co-Operative                 Nancy Harvey                   N/A      AU DW HO        37 P   AL3   AU             37 P   TS-B   AU             36 P        Local
     292 Colonial Drive           (802) 388-7917                          IM
     Middlebury, VT 05753-5890    nharvey@ciui.net
                                                               Company    BP               0C
     Cornerstone National         Bill Corwin                    N/A      AU FL          246 P
     3100 Falling Leaf Court      (573) 817-2481 Ext. 319
     Suite 200                    bcorwin@cornerstonenation
     Columbia, MO 65205-6040      al.com
                                  Vance McCumber
                                  (573) 817-2881 Ext. 243
                                  mccumberv@cornerstonenat
                                  ional.com
     Countryway Insurance         Donna Day                    Company    AU HO IM        63 P
     5794 Widewaters Parkway      (315) 634-5256                          WA
     DeWitt, NY 13214             dday@countryway.com



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                  12
     Company                         Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                 Business   Agencies   Real-Time
     CSE Insurance Group             Jancie Mao                     N/A      AU DW HO       152 P
     50 California Street            (800) 282-6848 Ext. 7848                IM PU WA
     Suite 2550                      jmao@cse-insurance.com         N/A
     San Francisco, CA 94111         Jimm Pierson                            CPKG: GL         0C
                                     (415) 274-7839                          PR CU
                                     jpierson@cseinsurance.com
     Cumberland Insurance Group      Kevin Cotsmire               Company    AU DW HO       130 P
     633 Shiloh Pike                 (419) 525-4443 Ext. 24                  IM WA
     Bridgeton, NJ 08302             kcotsmire@cumberlandgrou
                                     p.com                        Company    BA BP          129 C
     Cypress Insurance Group         Vera Adame                     N/A      DW HO            0P
     13901 Sutton Park Drive South   (866) 428-2986 Ext. 4
     Suite 310                       vadame@cypressig.com
     Jacksonville, FL 32224
     Dairyland Auto                  Regional Interface           Company    AU            1227 P
     (Sentry Group including Orion   Representative
     and Viking)                     Cindy Grundman
     1224 Deming Way                 (800) 532-2525 Ext. 7603
     Madison, WI 53717               cindy.grundman@sentry.co
                                     m
     Deerbrook                       Download Request             Company    AU               See                         TS-B   AU             43 P
     (Allstate / Encompass)          encompassdownload@enco                             Encompass
     1819 Electric Road              mpassins.com
     Roanoke, VA 24018
     DMC – Des Moines County         Dale Bartelt                   N/A      HO IM            1P
     Mutual Insurance Association    (319) 394-3173
     Highway 61 South                dmcm@mepotelco.net
     P. O. Box 69
     Mediapolis, IA 52637
     Donegal Companies               Agency Automation Support    Company    AU DW HO       819 P                         TS-B   AU HO         866 P
     1195 River Road                 (888) 640-5840                          IM PU WA
     Marietta, PA 17547              agencyinterface@donegalgr                                                            TS-B   BA            619 C
                                     oup.com                      Company    BA BP WC       362 C
                                     Dawn Kirchner-King                                                                   TS     BVIEW         614 O
                                     (800) 877-0600 Ext. 7556                DB               205                                CVIEW
                                     dawnkking@donegalgroup.c                                                                    FNOL
                                     om                                      CL                                                  PVIEW
                                     Helen Flynn
                                     (800) 877-0600 Ext. 7732
                                     helenflynn@donegalgroup.c
                                     om
                                     Interface Support Group
                                     (800) 877-0600 Ext. 7850
                                     interfacesupport@donegalgr
                                     oup.com
     Dongbu Insurance Company,       Ikaika Tecson                Company    AU DW HO         3P
     LTD                             (808) 371-7222
     1440 Kapiolani Blvd             itecson@bluewave-
     Suite 950                       technology.com
     Honolulu, HI 96814



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              13
     Company                       Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                   Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                   Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                      Business   Agencies   Real-Time
     Electric                      Robert Bollman                Company    AU DW HO        72 P
     75 Sam Fonzo Drive            (866) 424-6201 Ext. 5462                 IM PU
     Beverly, MA 01915             robert.bollman@electricinsu
                                   rance.com
                                   Tom Ryan
                                   (978) 524-5649
                                   tryan@electricinsurance.co
                                   m
     Elmira Mutual                 Ruth Lang                       N/A      HO IM            1P
     127 West Main Street          (309) 286-2221
      Toulon, IL 61483             rlang@elmiramutual.com
     EMC Insurance Companies       Agency Support Desk           Company    AU DW HO       501 P                               TS-B   AU HO         827 P        Local
     717 Mulberry                  (877) 249-0581                           IM PU WA
     Des Moines, IA 50309          agency.internet.help@emcin                                                                  TS     BVIEW         969 O
                                   s.com                         Company    BA BP CU       425 C                                      CVIEW
                                   Deidra Christensen                       GL PR WC                                                  ENDBR
                                   (515) 345-2185                                                                                     FNOL
                                   deidra.m.christensen@emci                DB              192                                       LRINQ
                                   ns.com                                                                                             PVIEW
                                   agency.internet.help@emcin               CL              192                                       WSIGN
                                   s.com
                                   Jessica A. Hilton
                                   (515) 345-7446
                                   jessica.a.hilton@emcins.co
                                   m
                                   Spence Leighton
                                   (515) 345-7808
                                   spense.s.leighton@emcins.c
                                   om
     Employers Insurance Company   Barbara Martz                                                                               TS-B   WC            192 C
     of Nevada (also known as      (775) 327-2878
     Employers Compensation        bmartz@employers.com
     Insurance Company)            Barbara Messmer
     9790 Gateway Drive            bmessmer@eig.com
     Reno, NV 89521                (775) 327-2878
     Encompass Ins. Co.            Service Center Help Desk      Company    PPKG: AU      1716 P   AL3   AU HO         804 P   TS-B   PPKG:        1807 P        Local
     (Allstate)                    (800) 262-9262                           DW HO IM                     IM                           AU HO
     51 West Higgins Road          encompassdownload@enco                   PU WA
     Suite V2A                     mpassins.com                                                                                TS     BVIEW        2118 O
     South Barrington, IL 60010    Download/Direct Bill                     DB              220                                       CVIEW
                                   Paul Sienas                                                                                        ENDBR
                                   (847) 836-4746                                                                                     LRINQ
                                   psien@allstate.com                                                                                 PVIEW
                                   Tom Peterson                                                                                       WSIGN
                                   (847) 836-4737
                                   thomas.peterson@allstate.co
                                   m




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                   14
     Company                         Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                     Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                        Business   Agencies   Real-Time
     Erie Insurance Group            Erie Systems Call Center      Company    AU DW HO       256 P
     100 Erie Insurance Place        (800) 458-0811 Ext. 3311                 IM PU WA
     Erie, PA 16530                  Evonne Hanson
                                     (814) 870-2962                Company    BA BP CU       189 C
                                     evonne.hanson@erieinsuran                GL PR WC
                                     ce.com
                                     Melinda Rodriquez                        CPKG: GL
                                     (814) 870-3190                           PR
     Erie and Niagara Insurance      Ron Kaznowski                   N/A      DW HO IM        86 P
     Association                     (716) 632-5433
     8800 Sheridan Drive             ronk@enia.com
     Williamsville, NY 14221
     Esurance, Inc.                  Galina Tselenchuk               N/A      AU               0P
     747 Front Street                (415) 875-4620
     San Francisco, CA 94111         gtselenchuk@esurance.com
     Everest Security Company        Tony Bligh                      N/A      AU              25 P
     2580 Westside Parkway           (678) 942-2323
     Suite 100                       tony.bligh@esicinsurance.co
     Alpharetta, GA 30004-8947       m
     Everett Cash Mutual             Sharon Waltman                Company    AU HO            1P
     RD 1                            (814) 652-6111
     Everett, PA 15537               sharon_w@everettcash.com                 AGPR             0C
                                                                              AGPSU BA
     Fairmont Farmers Mutual         Roberta Alsworth              Company    DW HO IM         0P
     1285 Highway 15 South           (507) 235-9476
     Fairmont, MN 56031              ralsworth@fairmontfarmers
                                     mutual.net
     Fairmont Specialty Group        Don Parker                    Applied    AU DW HO         9P
     (Crum & Forster)                (973) 490-6605                           IM
     305 Madison Avenue              don_parker@cfins.com
     Morristown, NJ 07960
     Farmers Alliance                Brad Miller                   Company    AU DW HO       443 P
     1122 N. Main                    (620) 241-2200 Ext. 1498                 IM WA
     McPherson, KS 67460             brad-miller@fami.com
                                                                              DB                0
     Farmers Insurance Company of    Farai Makombe                 Company    DW HO IM         0P
     Flemington                      (800) 842-5032 Ext. 700
     23 Royal Road                   fmakombe@farmersofflemi
     Suite 100                       ngton.com
     Flemington, NJ 08822
     Farmers Insurance Group         Help Desk                     Company    AU HO IM      2134 P   AL3   AU              6P    TS-B   AU HO         875 P
     5665 North Kraft Lake Drive     (800) 597-2548 Opt. 4, 2                 WA
     Caledonia, MI 49316             fia.download@farmerinsura
                                     nce.com
     Farmers Mutual Fire Insurance   Curtis Samuels                  N/A      DW HO IM        36 P
     Company of Salem County         (856) 935-1851 Ext. 183
     125 West Broadway               csamuels@fosnj.com
     Salem, NJ 43351
     Farmers Mutual Insurance        Scott Gaarder                   N/A      HO               0P
     Association                     (712) 754-3654
     726 4th Avenue                  sog@hickorytech.net
     Sibley, IA 51249-0273
O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                      15
     Company                        Company Contact              Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                    Phone Number                 Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                    Email Address               Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                     Business   Agencies   Real-Time
     Farmers Mutual of Nebraska     Adam Leuschen               Company    AU DW HO        56 P                               TS     BVIEW         107 O
     1220 Lincoln Mall              (402) 437-9267                         IM PU WA                                                  CVIEW
     Lincoln, NE 68508              aleuschen@fmne.com                                                                               FNOL
                                                                           DB               26                                       LRINQ
                                                                                                                                     PVIEW
                                                                                                                                     WSIGN
     Farmers Mutual Relief          Jennifer Giesey               N/A      DW HO            6P
     Association                    (800) 456-0873
     97 Houpt Drive – C             jenniferg@farmers-
     Sandusky, OH 43351-8904        mutual.com

     Fidelity National Insurance    Lynda Lubeley                 N/A      AU DW FL       720 P
     Services                       (402) 599- 8366                        HO IM
     2201 Farnam Street             lynda.lubeley@fnf.com
     Suite 200                      Steve Winchell                         DB              0O
     Omaha, NE 68102                (727) 803-2040 Ext. 6458
                                    steve.winchell@fnf.com
     Fireman’s Fund                 Support Central:            Company    PPKG: AU       802 P   AL3   HO IM         238 P   TS-B   BP              0C       WebEdits
     (Allianz of America Group)     (866) 386-3932                         DW HO IM                     PCH WA
     777 San Marin Drive B-51       supportcentral@ffic.com                PU WA                                              TS     BVIEW        1285 O
     Novato, CA 94998                                                                                                                FNOL
                                                                Company    BA WC           0C                                        WSIGN

                                                                Company    CPKG: BA
                                                                           GL PR WC
     First American Property and    James Tada                  Company    DW FL HO       724 P
     Casualty Insurance Group       (714) 560-7823                         IM
     114 E. 5th Street              jtada@firstam.com
     Santa Ana, CA 92701            Bryan Phan
                                    (714) 560-7825
                                    bphan@firstam.com
                                    Nancy Bever
                                    (714) 560-7901
                                    nbever@firstam.com
     First Home Insurance Company   Martin Newby                Applied    DW HO IM         0P
     1501 Lady Street               (803) 748-2068
     Columbia, SC 29201             mnewby@firsthomeinsuranc
                                    e.com
     First Insurance Company of     Michael Takemoto              N/A      PPKG: AU        20 P
     Hawaii                         (808) 527-7793                         DW HO IM
     1100 Ward Avenue               michael.takemoto@ficoh.co              PU WA
     Honolulu, HI 96814             m
                                    Thanh Giang                            FL
                                    (808) 527-7742
                                    thanh.giang@ficoh.com         N/A      BA BP GL        1C
                                                                           WC

                                                                  N/A      CPKG: GL
                                                                           PR

                                                                           DB                0


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                  16
     Company                       Company Contact              Initial   Download   Download      Upload     Upload            Real-       Real-     Edits/ Screens
                                   Phone Number                 Load      Lines of     # of        Lines of     # of            Time        Time      for Batch
                                   Email Address               Done By    Business   Agencies      Business   Agencies          Line of      # of     Upload or
                                                                                                                                Business   Agencies   Real-Time
     First Trenton                 Carol Conniff               Company    AU HO IM          See
     (Travelers)                   (856) 797-3844                                      Travelers
     402 Lippincott Drive          cconniff@travelers.com
     Marlton, NJ 08053
     Fitchburg Mutual              Erin Cummings                 N/A      DW HO IM   See Norfolk
     (Norfolk & Dedham)            (781) 326-4010 Ext. 1297               WA                 and
     785 Main Street               ecummings@ndgroup.com                                Dedham
     Fitchburg, MA 01420
     Flom Region Mutual            Gary Langerud                 N/A      HO IM              4P
     10 N. Main Street             (218) 567-8261
     Flom, MN 56541                flommut@tvutel.com
     Florida Family                Norbert Kluczynski          Company    DW FL HO        239 P
     27599 Riverview Center Blvd   (239) 495-4737
     #100                          nkluczynski@flfamily.com               DB                 23
     Bonita Springs, FL 34134      Bill Canfield
                                   (239) 495-4784
                                   bcanfield@flfamily.com
     Foremost                      Download Department         Company    AU DW HO       2802 P                          TS-B   AU DW        2309 P
     (Farmers Insurance Group)     (800) 528-5995 Option 7                IM PU WA                                              HO
     5600 Beech Tree Lane          star@foremost.com
     Caledonia, MI 49316           Mark Olson                                                                            TS     WSIGN        2323 O
                                   (954) 316-5200
                                   mark.olson@farmersinsuran
                                   ce.com
     Frankenmuth Mutual            Eric Wachowicz              Company    AU DW HO        196 P                          TS-B   AU HO         181 P        Local
     One Mutual Avenue             (989) 652-6121 Ext. 2431               IM PU WA
     Frankenmuth, MI 48734         eric.wachowicz@ffgrp.com                                                              TS-B   BA BP         290 C
                                                               Company    BA BP GL        429 C                                 WC
                                                                          PR WC
                                                                                                                         TS     ALERT         353 O
                                                                          DB                173                                 BVIEW
                                                                                                                                CVIEW
                                                                          CL                278                                 ENDBR
                                                                                                                                FNOL
                                                                          BALERT              0                                 LRINQ
                                                                                                                                MPAY
                                                                                                                                PVIEW
                                                                                                                                WSIGN
     Franklin                      Bernard Karlowicz Jr.       Company    AU HO DW         68 P
     (Mercer Insurance Group)      bkarlowicz@mercerins.com               IM WA
     100 Mercer Drive              Mercer Administrative
     Lock Haven, PA 17745          Services
                                   support@mercerins.com
     Franklin Mutual               Bob Harris                  Company    DW HO IM        135 P
     5 Broad Street                (973) 948-3120 Ext. 8258               PU WA
     Branchville, NJ 07826-0400    rharris@fmiweb.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                             17
     Company                        Company Contact                 Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                    Phone Number                    Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                    Email Address                  Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                        Business   Agencies   Real-Time
     Frederick Mutual               Diane Lawson                   Company    DW HO IM        15 P
     57 Thomas Johnson Drive        (240) 405-1832                            WA
     Frederick, MD 21705-0608       d.lawson@fredmut.com
                                                                   Company    CPKG: GL         0C
                                                                              PR

                                                                              BA BP CU
     Freedom National               Valdirmir Rozenbaum            Company    AU               0P
     18952 MacArthur Blvd.          (949) 862-8410
     Suite 315                      vrozenbaum@freedomgener
     Irvine, CA 92612               al.com
     Fremont Insurance Company      Rhonda McCrary                 Company    AU DW HO        75 P                               TS-R   AU HO         107 P      WebEdits
     933 East Main Street           (231) 924-0300                            IM WA
     Fremont, MI 49412              rmccrary@fmic.com                                                                            TS     BVIEW         126 O
                                    Bob Barnhart                   Company    BA BP WC        56 C                                      CVIEW
                                    (231) 924-8443                                                                                      ENDBR
                                    bbarnhart@fmic.com                        DB               29                                       FNOL
                                                                                                                                        LRINQ
                                                                              CL               18                                       MPAY
                                                                                                                                        PVIEW
                                                                                                                                        WSIGN
     Frontline Insurance Managers   Kurt Bonigut                   Company    DW FL HO        82 P
     Corporation                    (407) 444-5224 Ext. 122
     200 Colonial Center Parkway    kbonigut@fpic.net
     Suite 100
     Lake Mary, FL 23746
     Gainsco, Inc.                  Scott Nance                    Company    AU              56 P
     3333 Lee Parkway               (972) 629-4363
     Suite 1200                     scott.nance@gainsco.com
     Dallas, TX 75219
     General Casualty               Julie L. Clark                 Company    AU DW HO      728 P    AL3   AU HO         377 P   TS-B   AU            325 P        Local
     (including Blue Ridge and      (608) 825-5433                            IM PU WA
     Southern Guaranty)             julie.l.clark@generalcasualt                                                                 TS-B   BP              0C
     (QBE Insurance Group)          y.com                          Applied    BA BP WC       467 C   AL1   CM LN         377 C
     One General Drive                                                                                     M PCH                 TS     BVIEW         767 O
     Sun Prairie, WI 53596                                                    DB              120                                       CVIEW
                                                                                                           DW IM                        PVIEW
                                                                                                           PU WA

                                                                                                           AL3/AL1
                                                                                                           – PCA
                                                                                                           Depends
                                                                                                           on state
     German Mutual                  Gloria Richter                 Company    AU DW HO         8P
     1000 Westmoreland Avenue       (419) 599-3993 Ext. 212                   IM
     Napoleon, OH 43545             gloria.richter@heartland-
                                    ins.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                     18
     Company                       Company Contact               Initial   Download   Download            Upload     Upload            Real-       Real-     Edits/ Screens
                                   Phone Number                  Load      Lines of     # of              Lines of     # of            Time        Time      for Batch
                                   Email Address                Done By    Business   Agencies            Business   Agencies          Line of      # of     Upload or
                                                                                                                                       Business   Agencies   Real-Time
     Germania Insurance            Harris Kubos                 Company    AU DW HO         14 P
     507 Highway 290 East          (800) 392-2202 Ext. 1013                IM
     Brenham, TX 77833             hkubos@germaniainsurance.
                                   com
                                   Connie Mann
                                   (979) 830-7564
                                   cmann@germaniainsurance.
                                   com
     Germantown Mutual             Julie Schultz                  N/A      AU DW HO         90 P                                TS     BVIEW         113 O
     W209 N11845 Insurance Place   (262) 251-6680 Ext. 244                 IM                                                          PVIEW
     Germantown, WI 53022          jschultz@gmic.com
                                   Lisa Kindler                            DB                 30
                                   (262) 509-2114
                                   lkindler@gmic.com
     GHS Property and Casualty     Lance Smith                  Company    AU HO             0P
     3401 NW 63rd Street           (405) 316-7120
     Oklahoma, OK 73116            lsmith@igetghs.com
     Glatfelter Insurance Group    Chris Smith                  Company    BA PR             0C
     183 Leader Heights Road       (717) 741-7846
     York, PA 17402                csmith@glatfelters.com                  CPKG: PR
     GMAC                          Technical Support Line         N/A      AU             1640 P
     500 West Fifth Street         (877) 468-3466 Ext. 1500
     Winston Salem, NC 27101       (336) 435-1500
                                   Jennifer Summers
                                   (336) 435-8037
                                   jennifer.summers@gmacins
                                   urance.com
     Golden Eagle Insurance        Help Desk                    Company    BA BP CU   See Liberty                               TS     ALERT           0O
     (Liberty Mutual Agency        (800) 863-2042                          GL PR          Mutual                                       BVIEW
     Markets)                      geiecom@goldeneaglecorp.c                             Agency                                        CVIEW
     525 B Street                  om                                      DB            Markets                                       FNOL
     San Diego, CA 92101                                                                                                               LRINQ
                                                                           CL                                                          MPAY
                                                                                                                                       PVIEW
                                                                                                                                       WSIGN
     Goodville Mutual Casualty     Keith Martin                 Company    AU DW HO         69 P    AL3   AU HO          11 P   TS-B   AU HO          51 P        Local
     625 West Main Street          (717) 354-4921                          IM WA                          IM WA
     New Holland, PA 17557-489     keith.martin@goodville.com
                                                                Company    BA BP            63 C

                                                                           DB                  8
     Grange Insurance Group         Shelley Mahan                 N/A      AU DW HO         37 P
     200 Cedar Street              (800) 247-2643 Ext. 2608                IM
     Seattle, WA 98121             marketing@grange.com
                                   Nathaniel Yocom
                                   (206) 448-4911 Ext. 2451
                                   nathaniel.yocom@grange.co
                                   m




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                    19
     Company                          Company Contact               Initial   Download   Download          Upload     Upload            Real-       Real-      Edits/ Screens
                                      Phone Number                  Load      Lines of     # of            Lines of     # of            Time        Time       for Batch
                                      Email Address                Done By    Business   Agencies          Business   Agencies          Line of      # of      Upload or
                                                                                                                                        Business   Agencies    Real-Time
     Grange Mutual Casualty           Jennifer Ellis – Download    Company    AU DW HO       942 P                               TS-B   AU DW          745 P
     650 South Front Street           Issues                                  IM WA                                                     HO
     Columbus, OH 43206               (800) 422-0550 Opt # 4
                                      ellisj@grangeinsurance.com   Company    CPKG: BA       421 C                               TS-B   BA BP         716 C
                                      Sherri L. Rarey – Personal              BP GL PR
                                      (614) 445-2878                                                                             TS     BVIEW        1077 O
                                      rareys@grangeinsurance.co               WC                                                        CVIEW
                                      m                                                                                                 ENDBR
                                      JoAnn Darst                             DB              210                                       MPAY
                                      (800) 422-0550 Ext. 2686                                                                          PVIEW
                                      darstj@grangeinsurance.co               CL                0                                       WSIGN
                                      m
                                      Coley Cummiskey
                                      (614) 449-5907
                                      cummiskeyc@grangeinsura
                                      nce.com
                                      Kelly McNeil
                                      mcneilk@grangeinsurance.c
                                      om
     Great American                   Doug Steward –               Company    BA GL PR         2C
     580 Walnut Street – 10th Floor   Commercial Lines                        WC
     Cincinnati, OH 45202             (513) 369-5716
                                      dsteward@gaic.com                       CPKG: GL
                                                                              PR
     Great Northwest                  David Lopez                  Company    AU HO            0P
     400 Robert Street North          (208) 336-7851 Ext. 107
     Suite 1100                       davidl@greatnorthwest.com
     Saint Paul, MN 55101
     Great West Casualty              Mike Hunter                    N/A                                                         TS     BVIEW          56 O
     1110 West 29th Street            (800) 228-8075                                                                                    CVIEW
     South Sioux City, NE 68776                                                                                                         LRINQ
                                                                                                                                        PVIEW
     Grinnell Mutual Reinsurance      Peggy Tierney                Company    AU HO IM       185 P   AL3   AU              0P    TS-B   AU            126 P
     4211 Highway 146                 (800) 362-2041 Ext. 2056                PU
     Grinnell, IA 50112-0790          ptierney@gmrc.com                                                                          TS     BVIEW         394 O
                                      Denny Clark                  Company    CPKG: GL        46 C                                      CVIEW
                                      (641) 269-8240                          PR                                                        LRINQ
                                      declark@gmrc.com                                                                                  PVIEW
                                      Anne Williams                Company    BA BP CU
                                      (641) 269-8255                          WC
                                      awilliams@gmrc.com
                                      Kris Timm                               DB               32
                                      (641) 269-8468
                                      ktimm@gmrc.com                          CL                0

                                                                              BALERT             0
     GuideOne                         Daylin Van Dyk               Company    AU DW HO       139 P
     (Previously known as The         (515) 267-5255                          PU WA
     Guidant and Preferred Risk)      dvandyk@guideone.com
     1111 Ashworth Road
     West Des Moines, IA 50266


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                      20
     Company                          Company Contact                Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                      Phone Number                   Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                      Email Address                 Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                   Business   Agencies   Real-Time
     Gulfstream Property & Casualty   Carmen Barajas                Applied    DW HO IM         0P
     6964 Professional Parkway East   (941) 388- 0905
     Sarasota, FL 34240               carmen.barajas@gulfstream-
                                      ins.com
     Hagerty Insurance                Traci Konzer                    N/A      AU            4500 P
     141 River’s Edge Drive # 200     (800) 747-5348 Ext. 8319
     Traverse City, MI 49684          tkonzer@hagerty.com
     Hallmark Insurance Company       Jim Jacobs                    Company    AU             153 P
     (formerly known as Phoenix       (817) 348-1600
     Indemnity)                       jjacobs@phoenixautoins.co
     14651 Dallas Parkway             m
     Suite 400
     Dallas, TX 75254
     The Hanover Insurance Group      Help Desk                     Company    AU DW HO      1440 P                         TS-R   AU              0P
     440 Lincoln Street               (800) 225-2032                           IM PU
     Worcester, MA 01653              Paula Martin                  Company                                                 TS     BVIEW        1170 O
                                      (508) 855-3990                           BA BP WC      1693 C                                CVIEW
                                      pmartin@hanover.com           Company                                                        ENDBR
                                      Debra K. Evens                           CPKG: BP                                            PVIEW
                                      (517) 540-2420                           CU
                                      devens@hanover.com
                                      Laura Flynn                              DB             1751
                                      (517) 540-2642
                                      lflynn@hanover.com                       CL               183
     Harford Mutual                   Mike Winn                     Company    BA BP WC        60 C
     200 N. Main Street               (410) 838-4000 Ext. 303
     Bel Air, MD 21014                mwinn@harfordmutual.com
     Harleysville Insurance Group     Sharon Bealer                 Company    AU DW FL       751 P                         TS-R   AU HO         117 P
     355 Maple Avenue                 (800) 523-6344 Ext. 5788                 HO IM WA
     Harleysville, PA 19438           sbealer@harleysvillegroup.c                                                           TS     BVIEW         799 O
                                      om                            Company    BA BP WC       313 C                                CVIEW
                                      Nancy DeLong                                                                                 PVIEW
                                      (215) 513-8154                           DB              103                                 WSIGN
                                      ndelong@harleysvillegroup.
                                      com                                      CL                 0
     The Hartford Insurance Group     Maggie Kelly                  Company    AU FL HO      1957 P                         TS-B   AU HO        3079 P      WebEdits
     Hartford Plaza Tower A-Level     (877) 322-4833 Option # 2,               IM WA
     Hartford, CT 06115               2                                                                                     TS-B   BA BP        3504 C
                                      agencyinterfaceservices@th    Company    BA BP WC      1587 C                                WC
                                      ehartford.com
                                                                               DB              641                          TS     BVIEW        4138 O
                                                                                                                                   CVIEW
                                                                                                                                   FNOL
                                                                                                                                   PVIEW
                                                                                                                                   WSIGN




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                21
     Company                      Company Contact              Initial   Download   Download      Upload     Upload            Real-       Real-      Edits/ Screens
                                  Phone Number                 Load      Lines of     # of        Lines of     # of            Time        Time       for Batch
                                  Email Address               Done By    Business   Agencies      Business   Agencies          Line of      # of      Upload or
                                                                                                                               Business   Agencies    Real-Time
     Hastings Mutual              Ginger Laubaugh             Company    AU DW HO        288 P                  118 P   TS-B   AU HO          312 P
     404 East Woodlawn Avenue     (800) 442-8277 Ext. 1359               IM PU WA
     Hastings, MI 49058           glaubaugh@hastingsmutual.                                                             TS     BVIEW         408 O
                                  com                         Company    BA BP CU        218 C                                 CVIEW
                                  Phyllis Dipp                           GL PR WC                                              ENDBR
                                  (269) 948-1311                                                                               MPAY
                                  pdipp@hastingsmutual.com               DB                 76                                 PVIEW
                                                                                                                               WSIGN
                                                                         CL                 88
     Haulers                      Mike McClain                           AU               54 P
     1101 New Highway 7           (800) 346-6071
     Columbia, TN 38401           mmcclain@hici.net                      BA                0C
     Hawaii Employers Mutual      Bob Long                                                                              TS-B   WC             27 C
     Insurance Company (HEMIC)    (808) 524-3642 Ext. 211
     1001 Bishop Street           blong@hemic.com
     Honolulu, HI 96813
     Hingham Mutual               Tony Villani                  N/A      DW HO IM        128 P
     230 Beal Street              (781) 804-1402                         WA
     Hingham, MA 02043            tony.villani@hinghammutua
                                  l.com                                  DB
     Hochheim Prairie Insurance   Donna Handley                 N/A      AU HO DW          0P
     500 US Highway 77A South     (800) 222-4736 Ext. 1044               IM WA
     Yoakum, TX 77995             donnah@hpfm.com
     Holyoke Mutual               Joe Welch                   Company    DW HO IM         38 P
     (MiddleOak)                  (800) 622-3780 Ext. 5200               WA
     Holyoke Square               joe.welch@middleoak.com
     Salem, MA 01970
     Homesite Insurance Group     Risa Pecoraro                 N/A      HO IM             See
     (Marketing Agreement with    (617) 832-1329                                    Progressive
     Progressive)                 rpecoraro@homesite.com
     99 Bedford Street
     Boston, MA 02111
     Homewise Management          Agency Administration       Applied    DW HO            56 P
     Company                      Department
     18302 Highwoods Preserve     agadminstration@homewise
     Parkway                      insurance.com
     Suite 110
     Tampa, FL 33647
     HP Enterprise Services       Millie Walters                         FL              210 P
     (formerly EDS)               (301) 571-6713
     2600 Tower Oaks Road         millie.walters@hp.com
     Suite 700                    Christine Dyson
     Rockville, MD 20852          (301) 571-6836
                                  christine.dyson@hp.com
     Humboldt Mutual Insurance    Maurice Abens                 N/A      HO IM             See
     Association                   (515) 332-2953                                      Grinnell
     513 Summer Avenue            maury@humboldtinsurance.                              Mutual
     Humboldt, IA 50548           com
     IFA Insurance Company        Joseph DelSordo             Company    AU                0P
     14 Walnut Avenue             (800) 942-9333 Ext. 151
     Clark, NJ 07066              jd@mcswim.com

O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                            22
     Company                         Company Contact               Initial   Download   Download      Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of        Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies      Business   Agencies          Line of      # of     Upload or
                                                                                                                                   Business   Agencies   Real-Time
     Imperial Fire and Casualty      Mark Depperschmidt           Company    AU DW HO         29 P
     14800 Quorum Drive              (972) 267-8929 Ext. 1148
     Suite 250                       mark.depperschmidt@imper
     Dallas, TX 75254                ialfire.com
     IMT Group                       Ann West                     Company    AU DW HO        137 P                          TS-R   BVIEW         257 O
     4445 Corporate Drive            (515) 327-2722                          PU WA                                                 CVIEW
     West Des Moines, IA 50266       ann.west@theimtgroup.com                                                                      PVIEW
                                     Jon Short                    Company    BP               74 C                                 WSIGN
                                     (515) 327-2738
                                     jon.short@theimtgroup.com
                                     Kevin Hircock
                                     (515) 327-2782
                                     Kevin.hircock@theimtgroup
                                     .com
     Indiana Insurance               Help Desk                    Company    PPKG: AU   See Liberty                         TS-B   PPKG:          76 P        Local
     (Liberty Mutual Agency          (888) 473-0019                          DW HO IM       Mutual                                 AU HO
     Markets)                        interface.support@indiana-              PU WA         Agency
     6281 Tri-Ridge Blvd.            ins.com                                               Markets                          TS-R   BA BP           0C
     Loveland, OH 45140                                           Company    BA BP CU                                              GL WC
                                                                             GL PR WC
                                                                                                                            TS     ALERT           0O
                                                                             DB                                                    BVIEW
                                                                                                                                   CVIEW
                                                                             CL                                                    ENDBR
                                                                                                                                   FNOL
                                                                                                                                   LRINQ
                                                                                                                                   MPAY
                                                                                                                                   PVIEW
                                                                                                                                   WSIGN
     Indiana Farmers Mutual          Ryan Boyll                     N/A      AU HO IM         82 P                          TS     BVIEW          72 O
     10 W. 106th Street at N.        (317) 846-4211                                                                                CVIEW
     Meridian                        rboyll@indianafarmers.com                                                                     FNOL
     Indianapolis, IN 46290                                                                                                        PVIEW
                                                                                                                                   WSIGN
     Infinity Property & Casualty    Agent Support Help Desk      Applied    AU             1264 P
     Companies                       (800) 264-7516
     (includes Atlanta Casualty,     agenthelpdesk@ipacc.com      Applied    BA                0C
     Leader and Windsor Insurance)   Bill Sharon
     3700 Colonnade Parkway          (972) 501-8363                          DB                134
     Birmingham, AL 35243            bill.sharon@ipacc.com

     5205 N. O’Connor Blvd.
     Irving, TX 75039


     IWIF – Injured Workers          Mitch Strong                   N/A      WC               62 C                          TS-B   WC             60 C
     Insurance Fund                  (410) 494-2181
     8722 Loch Raven Blvd.           mstrong@iwif.com                                                                       TS     WSIGN           0O
     Towson, MD 21286




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                23
     Company                         Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                 Business   Agencies   Real-Time
     Insurance Company of the West   Karen Lee                    Company    AU HO          186 P                         TS-B   WC            102 C
     11455 El Camino Real            (858) 350-7322
     San Diego, CA 92130-2045        klee@icwgroup.com              N/A      BA              0C
                                     Deborah Blades
                                     (858) 350-2579
                                     dblades@icwgroup.com
     Insurance House                 Jim Branan                     N/A      AU DW HO         0P
     1904 Leland Drive               (770) 644-0686
     Marietta, GA 30067              jbranan@insurancehouse.co
                                     m
                                     Shannon Brassell
                                     (770) 644-0654
                                     sbrassell@insurancehouse.c
                                     om
                                     Agent Help Desk
                                     (800) 282-7024 Ext. 0182
     InsureMax                       Neil Heidorn                 Company    AU               8P
     4976 State Road 261             (812) 858-3765
     Newburgh, IN 47630              nheidorn@insuremax.net
     Integrity Mutual                Bill Barrette or               N/A      AU HO IM         7P                          TS-B   AU DW           0P
     (Grange Mutual Casualty)        wbarrette@imico.com                     WA                                                  HO
     2121 East Capital Drive         Rhonda Eick
     Appleton, WI 54912-0539         (800) 348-1741 Ext. 237      Applied    CPKG: BA        1C                           TS-B   BA              0C
                                                                             BP
                                                                                                                          TS     CVIEW           0O
                                                                  Applied    WC                                                  BVIEW
                                                                                                                                 ENDBR
                                                                             DB               30                                 MPAY
                                                                                                                                 PVIEW
                                                                                                                                 WSIGN
     Inter-Americas Insurance        Sam Sanders                  Company    AU               0P
     Corporation                     (800) 333-2525 Ext. 130
     1035 S. 183rd Street West       ssanders@iai-online.com
     Goddard, KS 67056
     Iowa Mutual                     Larry Smith                  Company    AU DW HO        60 P                         TS-B   AU HO           0P
     (Motorist Mutual)               (800) 456-5259                          IM
     509 9th Street                  lsmith@iowamutual.com
     Dewitt, IA 52742
     Iowa Valley Mutual              Kendall Lunsford               N/A      HO IM            2P
     Insurance Association           (641) 488-2222
     Main Street                     klunsfordivm@netins.net
     Albion, IA 50005
     Island Insurance Companies      Island Insurance Help Desk     N/A      AU DW HO        16 P
     1022 Bethel Street              (808) 564-8400                          IM PU WA
     Honolulu, HI 96813              helpdesk@islandinsurance.c
                                     om
     Ixonia Mutual                   Lois Wiedenhoeft               N/A      HO IM            2P
     West 1202 Glenview Avenue       (920) 261-6616
     Ixonia, WI 53036                loisimic@netwurx.net




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              24
     Company                           Company Contact             Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                       Phone Number                Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                       Email Address              Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                 Business   Agencies   Real-Time
     Jimcor Agencies                   Jim Morris                   N/A                                                   TS     WSIGN         874 O
     60 Craig Road                     (201) 573-8200 Ext. 1145
     Montvale, NJ 07645                Brian Christiaens
                                       (201) 573-8200 Ext. 1148
                                       bchristiaens@jimcor.com
     Kemper, A Unitrin Business        Kemper Systems Support     Company    PPKG: AU      1083 P                         TS-B   AU HO         167 P
     12926 Gran Bay Pkwy West          (866) 675-3345 Opt 2                  HO IM PU
     Jacksonville, FL 32258                                                  WA                                           TS     BVIEW        1145 O
                                                                                                                                 CVIEW
                                                                             DB              206                                 ENDBR
                                                                                                                                 PVIEW
     Kentucky National                 Joe Wright                 Company    AU HO PU         9P
     2709 Old Rosebud Road             (859) 367-5230
     Lexington, KY 40509               jowright@kynat.com
                                       Helen Land
                                       (859) 367-5210
                                       heland@kynat.com
     Keystone                          Cheryl Wood                  N/A      AU HO IM         2P
     (AAA Mid-Atlantic)                (856) 533-9278
     1 River Place                     cwood@aaamidatlantic.com
     Wilmington, DE 19801
     Kingsway America, Inc.            Cheryl Lawrence            Company    AU               0P
     One Southern Way                  (251) 662-6644
     Mobile, AL 36619                  clawrence@kingswayameric
                                       a.com
     Kramer-Wilson Company, Inc.       Louis J. Balicki             N/A      DW HO IM         9P
     (Century National)                (800) 700-0880 Ext. 2205
     12200 Sylvan Street               loubalicki@cnico.com
     North Hollywood, CA 91606
     LaPrairie Mutual                  Mary Jo Robison              N/A      HO IM            3P
     401 Edward Street                 (309) 364-2345 Ext. 2
     Henry, IL 61537-0163              maryjo_robison@mchsi.com
     Legacy Insurance Services         Travis Mauck                 N/A      AU               0P
     10409 S. 5outh 50th Place # 100   (480) 413-9173 Ext. 2008
     Phoenix, AZ 85044                 tmauck@legacyins.net
     Le Mars                           Tim Holmberg                 N/A      AU HO IM       114 P                         TS-B   AU HO           0P
     (Donegal)                         (712) 546-2632                        WA
     One Park Lane                     timholmberg@lemm.com                                                               TS     BVIEW           0O
     Le Mars, IA 51031-1608                                                  PPKG: AU                                            CVIEW
                                                                             HO IM WA                                            PVIEW

                                                                             DB               3
     Lexington                         Joann Hibbert                N/A      BA              0C
     100 Summer Street                 (617) 330-8209
     Boston, MA 02110                  Joann.hibbert@aig.com                 CPKG: GL
                                                                             PR




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              25
     Company                            Company Contact                Initial   Download   Download    Upload     Upload            Real-       Real-      Edits/ Screens
                                        Phone Number                   Load      Lines of     # of      Lines of     # of            Time        Time       for Batch
                                        Email Address                 Done By    Business   Agencies    Business   Agencies          Line of      # of      Upload or
                                                                                                                                     Business   Agencies    Real-Time
     Liberty Mutual Agency Markets      Donna Dybalski                Company    PPKG: AU      4264 P                         TS-B   PPKG:          861 P        Local
     (Comprised of America First        (317) 581-8686                           DW HO IM                                            AU HO
     Insurance, Colorado Casualty,      donna.dybalski@libertymut                PU WA
     Golden Eagle Insurance, Indiana    ual.com                                                                               TS-R   BA BP        1565 C
     Insurance, Liberty Northwest,      Help Desk                     Company    BA BP CU      3600 C                                GL WC
     Montgomery Insurance, Ohio         ram_wrs_production@libert                GL PR WC
     Casualty, Peerless Insurance and   ymutual.com                                                                           TS     ALERT        4321 O
     Safeco)                                                                     DB             1283                                 BVIEW
     350 East 96th Street                                                                                                            CVIEW
     Indianapolis, IN 46240                                                      CL              866                                 ENDBR
                                                                                                                                     FNOL
                                                                                                                                     LRINQ
                                                                                                                                     MPAY
                                                                                                                                     PVIEW
                                                                                                                                     WSIGN
     Liberty Northwest                  Irina Eddy                    Company    AU DW HO       123 P
     (Liberty Mutual Agency             (503) 736-7749                           IM PU WA
     Markets)                           irina.eddy@libertynorthwest
     650 N.E. Holladay Street           .com                                     DB              4O
     Portland, OR 97208                 lnw_agencyautomationspeci
                                        alists@libertynorthwest.com
     Lititz Mutual                      Dennis Martin                   N/A      DW HO          223 P
     2 North Broad Street               (717) 626-4751 Ext. 294
     Lititiz, PA 17543                  dmartin@lititzmutual.com
     Loudoun Mutual                     Kimberly A. Dorman              N/A      DW HO IM        54 P
     15609 High Street                  (540) 882-3232 Ext. 129                  PU
     Waterford, VA 20197                kim.dorman@loudounmutua
                                        l.com
     Louisiana Workers’                 Barrie Parker                   N/A                                                   TS-R   WC             86 C
     Compensation Corporation           (225) 231-0567
     2237 S. Acadian Thruway            bparker@lwcc.com
     Baton Rouge, LA 70808
     LUBA Workers’ Comp                 Help Desk                       N/A                                                   TS-B   WC             48 C
     2351 Energy Drive                  (888) 884-5822
     Suite 2000
     Baton Rouge, LA 70808
     Madison Mutual                     Gary Robinson                 Company    AU DW HO         0P
     1 Mutual Court                     (618) 656-3410                           IM PU
     Edwardsville, IL 62025             gdrobinson@madisonmutual
                                        .com                                     DB                0
     Mag Mutual                         Ron Cadet                       N/A      BP WC            2C
     3525 Piedmont Road                 (800) 282-4882
     Eight Piedmont Center              rcadet@magmutual.com
     Suite 600                          Tom Singh
     Atlanta, GA 30305-4882             (800) 282-4882
                                        tsingh@magmutual.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                  26
     Company                           Company Contact              Initial   Download   Download    Upload     Upload            Real-       Real-      Edits/ Screens
                                       Phone Number                 Load      Lines of     # of      Lines of     # of            Time        Time       for Batch
                                       Email Address               Done By    Business   Agencies    Business   Agencies          Line of      # of      Upload or
                                                                                                                                  Business   Agencies    Real-Time
     The Main Street America Group     Diane Brassard              Company    AU DW FL       415 P                         TS-R   AU HO          513 P
     (including Great Lakes Casualty   (800) 258-5310                         HO IM PU
     Insurance Company, National       brassard@msagroup.com                                                               TS     BVIEW         536 O
     Grange and Old Dominion)          Joe Chamberlin                N/A      BA BP CU       204 C                                CVIEW
     55 West Street                    (616) 301-8853 Ext. 59                 WC
     Keene, NH 03431                   joe@glcauto.com
                                                                              DB               41
     Marysville Mutual                 Trent Moser                   N/A      DW HO IM         0P
     1001 Broadway                     (785) 562-2379
     Marysville, KS 66508              tmoser@marysvillemutual.c
                                       om
     Meadowbrook Group Insurance       Heidi Petit                 Company    BA GL PR         1C
     Company                           (248) 204-8180                         WC
     26255 American Drive              heidi.petit@meadowbrook.c
     Southfield, MI 48034              om                                     CPKG: GL
                                                                              PR
     MEMIC – Maine Employers           Wendy Bowden                  N/A      WC              64 C                         TS-B   WC             38 C
     Mutual                            (207) 791-3370
     261 Commercial Street             wbowden@memic.com                                                                   TS     BVIEW          39 O
     Portland, ME 04104                                                                                                           CVIEW
                                                                                                                                  PVIEW
                                                                                                                                  WSIGN
     Mendota                           Rosie Cortez                Company    AU DW HO       787 P
     (Kingsway Financial Services)     (800) 422-0794                         WA
     1295 Northland Drive              rcortez@mendota-
     St. Paul, MN 55164-0586           insurance.com
     Mennonite Mutual                  Jennings Carpenter            N/A      DW HO            9P
     1000 S. Main Street               (330) 684-4122
     Orrville, OH 44667                jcarpenter@mennonitemutu               DB                1
                                       al.com
     Merchants Insurance Group         Jerry N. Ovitt              Company    AU HO IM       316 P
     250 Main Street                   (800) 462-1077 Ext. 3045               WA
     Buffalo, NY 14240                 jovitt@merchantsgroup.com
                                       Dale Dohm                   Company    BA BP WC       123 C
                                       (800) 462-1077 Ext. 3058
                                       ddohm@merchantsgroup.co                DB               50
                                       m
     Mercury Insurance Group of CA     Vamshi Andhe                Applied    AU HO IM      1138 P
     555 West Imperial Highway         (714) 671-6696
     Brea, CA 92621                    vandhe@mercuryinsurance.               DB             1068
                                       com
                                       Brandt Minnich
                                       (714) 255-5013
                                       bminnich@mercuryinsuranc
                                       e.com
                                       Vijay Ramarajan
                                       (714) 671-6525
                                       vramarajan@mercuryinsura
                                       nce.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                               27
     Company                         Company Contact              Initial   Download   Download           Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                 Load      Lines of     # of             Lines of     # of            Time        Time      for Batch
                                     Email Address               Done By    Business   Agencies           Business   Agencies          Line of      # of     Upload or
                                                                                                                                       Business   Agencies   Real-Time
     Mercury Insurance Group of OK   Suzetta Klien               Applied    AU DW HO          See
     7301 NW Expressway              (405) 621-6577                         IM           Mercury
     Oklahoma City, OK 73132         srainbow@mercuryinsuranc                           Insurance
                                     e.com                                               Group of
                                                                                              CA

                                                                   N/A      BA             780 C

                                                                            DB
     MetLife Auto and Home           Agent Support               Company    PPKG: AU      2031 P                                TS     BVIEW        1630 O
     700 Quaker Lane                 (800) 255-0332 Option 4                FL HO IM                                                   CVIEW
     Warwick, RI 02887               download@metlife.com                   PU WA                                                      ENDBR
                                                                                                                                       LRINQ
                                                                            AU                                                         PVIEW

                                                                            DB               353

                                                                            CL
     Michigan                        Jennifer Rushlo               N/A      PPKG: AU        94 P    AL3   AU HO          11 P   TS-B   PPKG:          81 P        Local
     (Donegal Group)                 (888) 606-6426                         HO IM PU                      IM                           AU HO
     1700 East Beltline NE           jenrushlo@michiganinsuran              WA
     Suite 100                       ce.com                                                                              31 C   TS     BVIEW          93 O
     Grand Rapids, MI 49525                                        N/A      BA CU WC        35 C                                       CVIEW
                                                                                                                                       PVIEW
                                                                   N/A      CPKG: GL
                                                                            PR

                                                                            DB                35
     Michigan Construction           Ben Hammond                   N/A      WC              10 C
     1044 Eastbury Drive             (517) 703-9882
     Lansing, MI 48917               bhammond@mcim.com                      DB                 7
                                     Matt Shirilla
                                     (517) 703-9881
                                     mshirilla@micim.com
     Michigan Millers Mutual         Levi Trotter                Company    AU HO IM       114 P                                TS     BVIEW         181 O
     2425 East Grand River           (517) 371-7783                         PU WA                                                      CVIEW
     Lansing, MI 48909-7560          ltrotter@mimillers.com                                                                            MPAY
                                     Sue Norfleet                           DB                24                                       PVIEW
                                     (517) 371-7739
                                     snorfleet@mimillers.com                ALERT
                                     Laura Charon
                                     (517) 482-6211 Ext. 332
                                     lcharon@mimillers.com
     Mid-Continent Group             Dennis Rae                  Company    AU              10 P
     1437 South Boulder              (918) 588-1220
     Tulsa, OK 74119                 drae@mcg-ins.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                    28
     Company                      Company Contact                Initial   Download   Download      Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                   Load      Lines of     # of        Lines of     # of            Time        Time      for Batch
                                  Email Address                 Done By    Business   Agencies      Business   Agencies          Line of      # of     Upload or
                                                                                                                                 Business   Agencies   Real-Time
     Middlesex Mutual Assurance   Tony Augeri                   Company    AU DW FL        128 P
     (MiddleOak)                  (860) 638-5019                           HO IM PU
     213 Court Street             tony.augeri@middleoak.co                 WA
     Middletown, CT 06457-0891    m
                                                                           DB                 11

                                                                           CL                  0
     Midwest Family Mutual        Brad Sukut                      N/A      AU HO IM         82 P
     10601 Wayzata Blvd.          (952) 417-7066                           PU WA
     Minnetonka, MN 55305         brad.sukut@midwestfamily.
                                  com
     Millers First                Brian Schuelke                  N/A      AU DW HO          1P
     111 East Fourth Street       (618) 463-2652                           IM PU WA
     Alton, IL 62002              bschuelke@mficgw.com
     Millers Mutual               Jim McGann                      N/A                                                     TS     BVIEW          70 O
     805 North Front Street       (717) 237-7214                                                                                 CVIEW
     Harrisburg, PA 17108         jmcgann@millersinsurance.                                                                      LRINQ
                                  com                                                                                            PVIEW
     Millville Mutual             Lisel Kreischer               Company    DW HO           110 P
     215 State Street             (570) 458-5507
     Millville, PA 17846          lkreischer@millvillemutual.
                                  com
     Missouri Employers Mutual    Liz Lea                                                                                 TS-R   WC            303 C
     1000 West Nifong             (573) 499-9714
     Building 7                   elea@mem-ins.com
     Columbia, MO 65203
     MMG Insurance                Kathie Beaulieu               Company    AU DW HO         65 P                          TS-B   AU HO          48 P        Local
     (Maine Mutual Group)         (877) 663-8438                           IM PU WA
     44 Maysville Street          kathie.beaulieu@mmgins.co                                                               TS     BVIEW          56 O
     Presque Isle, ME 04769       m                             Company    BA BP            49 C                                 CVIEW
                                                                                                                                 LRINQ
                                                                                                                                 MPAY
                                                                                                                                 PVIEW
                                                                                                                                 WSIGN
     Montgomery Insurance         Help Desk                     Company    PPKG: AU   See Liberty                         TS-R   BA BP           0C         Local
     (Liberty Mutual Agency       (866) 749-3168                           DW HO IM       Mutual                                 GL WC
     Markets)                     agency.interface@montgom                 PU WA         Agency
     13830 Ballantyne Corporate   ery-ins.com                                            Markets                          TS     ALERT             0
     Place, Suite 300                                           Company    BA BP CU                                              BVIEW
     Charlotte, NC 28277-2711                                              GL PR WC                                              CVIEW
                                                                                                                                 ENDBR
                                                                           DB                                                    FNOL
                                                                                                                                 LRINQ
                                                                           CL                                                    MPAY
                                                                                                                                 PVIEW
                                                                                                                                 WSIGN
     Motorists Mutual             Steve Finley                  Company    AU DW HO        299 P                          TS-B   AU HO         234 P        Local
     (American Hardware Mutual    (614) 225-8654                           IM PU WA
     Group)                       steve.finley@motoristsgroup                                                             TS     BVIEW         209 O
     471 East Broad Street        .com                                     DB                108                                 CVIEW
     Columbus, OH 43215


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              29
     Company                      Company Contact               Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                  Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                  Email Address                Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                    Business   Agencies   Real-Time
     Muscatine County Mutual      Karen Hocke                  Company    HO               0P
     200 Ford Avenue              (563) 263-9252
     Muscatine, IA 52761          khocke@leeinsure.com
     Mutual Benefit Group         Chris Rice                   Company    AU HO IM        73 P   AL3   AU             35 P   TS-B   AU              0P         Local
     409 Penn Street              (814) 643-3000 Ext.2435                 WA
     Huntingdon, PA 16652         crice@mutualbenefitgroup.c                                                                 TS     BVIEW          80 O
                                  om                                      DB                 0                                      CVIEW
                                  Vance Hensler                                                                                     WSIGN
                                  (814) 643-3000 Ext. 2436
                                  Rick Laabs
                                  (814) 643-3000 Ext. 2203
                                  rlaabs@mutualbenefitgroup.
                                  com
     Mutual of Enumclaw           John Rienzo                  Company    HO AU          189 P
     1460 Wells Street            (800) 366-5551 Ext. 3514
     Enumclaw, WA 98022           jrienzo@mutualofenumclaw                DB                84
                                  .com
     National Farmers Union       Stan Hume                    Company    AU HO IM        21 P   AL3   AU HO           0P
     (QBE Insurance Group)        (303) 338-2702                                                       IM
     5619 DTC Parkway             shume@nfuic.com
     Englewood, CO 80111
     National Flood Service       Steve Kocher                 Company    FL            1442 P
     451 Hungerford Drive         steve.kocher@nfsmt.com
     Rockville, MD 20850                                                  DB               30
     National Interstate          Ron Steiger                  Company    AU WA            9P
     3250 Interstate Drive        (330) 659-8900 Ext. 306
     Richfield, OH 44286-9000     ron.steiger@natl.com                    DB                10
     Nationwide                   Interface Help Desk          Company    AU DW FL       280 P                               TS     BVIEW         344 O
     One Nationwide Plaza         applied@nationwide.com                  HO IM PU                                                  CVIEW
     Columbus, OH 43215                                                                                                             PVIEW
                                                                          DB                23

                                                                          CL                30
     New Jersey Skylands          Service Center               Company    AU DW HO         See                               TS     BVIEW           0O
     (Tower Group Companies)      (877) 248-9500                          IM         OneBeacon                                      CVIEW
     131 Morristown Road                                                                                                            PVIEW
     Basking Ridge, NJ 07920                                                                                                        WSIGN
     New London County Mutual     Katie Zannini                Company    AU DW HO       126 P                               TS-B   AU HO           0P
     101 High Street              (860) 887-3553 Ext. 4219                IM WA
     Norwich, CT 06360            khzannini@nlcinsurance.co                                                                  TS     BVIEW         119 O
                                  m                                       DB                56                                      CVIEW
                                                                                                                                    ENDBR
                                                                                                                                    PVIEW
     New York Central Mutual      Elaine M. Bugyi              Company    AU FL HO       261 P                        69 P   TS-R   AU            231 P        Local
     1899 Central Plaza East      (800) 234-6926 Ext. 2407                IM
     Edmeston, NY 13335           ebugyi@nycm.com                                                                            TS     BVIEW         353 O
                                                                                                                                    ENDBR
                                                                                                                                    PVIEW
                                                                                                                                    WSIGN




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                  30
     Company                      Company Contact                 Initial   Download   Download            Upload     Upload            Real-       Real-      Edits/ Screens
                                  Phone Number                    Load      Lines of     # of              Lines of     # of            Time        Time       for Batch
                                  Email Address                  Done By    Business   Agencies            Business   Agencies          Line of      # of      Upload or
                                                                                                                                        Business   Agencies    Real-Time
     Norfolk and Dedham           Erin Cummings                  Company    AU DW HO         79 P    AL3   AU              4P    TS-B   AU HO           49 P        Local
     222 Ames Street              (781) 326-4010 Ext. 1297                  IM
     Dedham, MA 02026             ecummings@ndgroup.com                                                                          TS     BVIEW          55 O
                                  Mary Green                     Company    BA BP WC         27 C                                       CVIEW
                                  (800) 688-1825 Ext. 1221                                                                              PVIEW
                                  mgreen@ndgroup.com                        DB                 12                                       WSIGN
     North Carolina Joint         Michael Butler                 Applied    DW HO           127 P
     Underwriting Association     (919) 821-1299 Ext. 4501
     5520 Dillard Drive           michael.butler@ncjua.com                  PR              127 C
     Cary, NC 27518
     North Star Companies         Verlin Scheer                  Company    AU HO IM        155 P
     269 Barstad Road South       (507) 423-6262                            WA
     Cottonwood, MN 56229         scheerv@nstarco.com
                                                                            DB                 43
     Northern Neck                Janet Smith                      N/A      AU HO IM         94 P
     4981 Irvington Road          (804) 438-6611
     Irvington, VA 22480          jsmith@nnins.com
     Northwest German Farmers     Lana Hilgemann                 Applied    AU HO IM          0P
     Mutual                       (800) 299-6943
     705 8th Street               nwgfmutual@valleytel.net
     Eureka, SD 57437
     Ohio Casualty                Dianne Still                   Company    PPKG: AU   See Liberty                               TS-B   PPKG:            0P        Both –
     (Liberty Mutual Agency       (800) 843-6446 Ext. 7897                  DW HO IM       Mutual                                       AU HO                      Local
     Markets)                     dianne.still@libertymutual.c              PU WA         Agency                                                                  WebEdits
     9450 Seward Road             om                                                      Markets                                TS-R   BA BP           0C
     Fairfield, OH 45014          Pamela Peiser                                                                                         GL WC
                                  (317) 581-8670                 Company    BA BP CU
                                  pamela.peiser@libertmutual.               GL PR WC                                             TS     ALERT             0
                                  com                                                                                                   BVIEW
                                                                            DB                                                          CVIEW
                                                                                                                                        ENDBR
                                                                            CL                                                          FNOL
                                                                                                                                        LRINQ
                                                                                                                                        MPAY
                                                                                                                                        PVIEW
                                                                                                                                        WSIGN
     Ohio Casualty Group Legacy   Dianne Still                   Company    PPKG: AU   See Liberty                               TS     BVIEW             0
     (Liberty Mutual Agency       (800) 843-6446 Ext. 7897                  DW HO IM       Mutual                                       CVIEW
     Markets)                     dianne.still@libertymutual.c              PU WA         Agency                                        FNOL
     9450 Seward Road             om                                                      Markets                                       LRINQ
     Fairfield, OH 45014          Pamela Peiser                                                                                         MPAY
                                  (317) 581-8670                 Company    BA BP CU                                                    PVIEW
                                  pamela.peiser@libertmutual.               GL PR WC                                                    WSIGN
                                  com
                                                                            DB




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                      31
     Company                        Company Contact              Initial   Download   Download            Upload     Upload             Real-       Real-     Edits/ Screens
                                    Phone Number                 Load      Lines of     # of              Lines of     # of             Time        Time      for Batch
                                    Email Address               Done By    Business   Agencies            Business   Agencies           Line of      # of     Upload or
                                                                                                                                        Business   Agencies   Real-Time
     Ohio Mutual Insurance Group    Kevin Rall                  Company    AU HO IM         66 P
     1725 Hopley Avenue             (419) 566-3031                         PU WA
     Bucyrus, OH 44820-0111         krall@omig.com
                                    Scott Mackey                Company    BA BP            66 C
                                    (419) 563-0904
                                    smackey@omig.com                       DB                 66
                                    Sherry Kidwell
                                    (419) 563-0955
                                    skidwell@omig.com
                                    Anthony Smith
                                    (419) 563-0617
                                    asmith@omig.com
     Old Guard                      Shirley Sullivan            Company    AU HO IM          See    AL3   AU HO           See
     (Westfield)                    (717) 581-6887                                      Westfield         IM PU      Westfield
     2929 Lititz Pike               ssulivan@oldguard.com                                                 WA
     Lancaster, PA 17604
     Olympus                        Bradley Burton                N/A      DW HO IM           0P
     7380 Sand Lake Road            (321) 558-3950
     Suite 115                      bburton@oigfl.com
     Orlando, FL 32819              Patricia Small
                                    (407) 926-1402
                                    psmall@oigfl.com
     OneBeacon Insurance Group      Service Center              Company    PPKG: AU        566 P                                 TS-B   BA BP          39 C
     (White Mountain Group)         (877) 248-9500                         HO IM WA
     1 Constitution Way                                                                                                          TS     BVIEW         785 O
     Foxborough, MA 02035                                                                                                               CVIEW
                                                                Company    CPKG: BA        162 C                                        ENDBR
                                                                           BP GL PR                                                     PVIEW
                                                                                                                                        WSIGN
                                                                           DB                106
     Oregon Mutual                  Barbara Plumeau             Company    AU DW HO        262 P
     Fourth and Davis Streets       503-472-2141 Ext. 2807                 IM WA
     McMinnville, OR 97128          barbarap@ormutual.com
                                    Carrie Ray                  Company    BP                0C
                                    (503) 565-2788
                                    carrier @ormutual.com                  DB                 62
     Palisades Safety & Insurance   Dena Luma                   Company    AU              154 P
     Association                    (732) 978-6273
     (Plymouth Rock)                dluma@stsgi.com
     Connell Corporate Center II
     2 Connell Drive
     Berkeley Heights, NJ 07922
     Partners Mutual                John Boswell                  N/A      AU HO IM         33 P
     20935 Swenson Dr., Ste. 200    (262) 798-5060 Ext. 234                WA
     Waukesha, WI 53186-2057        boswell.john@partnersmutu
                                    al.com
     Patriot Mutual                 Agency Services             Company    PPKG: AU          See
     (Frankenmuth Mutual)           agencyservices@fmins.com               DW HO IM   Frankenmut
     14 Maine Street                (802) 658-3500 Ext. 3000               PU WA         h Mutual
     Fort Andross Building
     Brunswick, ME 04011


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                    32
     Company                         Company Contact               Initial   Download   Download            Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                  Load      Lines of     # of              Lines of     # of            Time        Time      for Batch
                                     Email Address                Done By    Business   Agencies            Business   Agencies          Line of      # of     Upload or
                                                                                                                                         Business   Agencies   Real-Time
     Patrons Insurance Group         Bruce Richardson               N/A      AU DW FL     See State
     769 Hebron Avenue               (860) 633-4678 Ext. 3351                HO IM PU         Auto
     Glastonbury, CT 06033           brichardson@patronsgroup.c
                                     om
     Pawtucket Insurance Company     F. X. Flinn                  Company    HO DW IM        143 P
     (Narragansett Bay Insurance     (401) 495-0750
     Company)                        fxf@nbic.com
     25 Maple Street
     Pawtucket, RI 02860
     Peerless Insurance              Help Desk                    Company    PPKG: AU   See Liberty                               TS-B   PPKG:           0P         Local
     (Liberty Mutual Agency          (866) 331-6224                          DW HO IM       Mutual                                       AU HO
     Markets)                        interface.help@peerless-                PU WA         Agency
     62 Maple Avenue                 ins.com                                               Markets                                TS-R   BA BP           0C       WebEdits
     Keene, NH 03431                                              Company    BA BP CU                                                    GL WC
                                                                             GL PR WC
                                                                                                                                  TS     ALERT             0
                                                                             DB                                                          BVIEW
                                                                                                                                         CVIEW
                                                                             CL                                                          ENDBR
                                                                                                                                         FNOL
                                                                                                                                         LRINQ
                                                                                                                                         MPAY
                                                                                                                                         PVIEW
                                                                                                                                         WSIGN
     Pekin                           Dave Schlottman              Company    AU DW HO        251 P                                TS     BVIEW         363 O
     2505 Court Street               (309) 346-1161                          IM PU WA                                                    CVIEW
     Pekin, IL 61558                 dlschlottman@pekininsuran                                                                           PVIEW
                                     ce.com                       Company    BA BP WC        251 C                                       WSIGN
                                     Todd Bearden
                                     (309) 346-1161                          DB                119
                                     tbearden@pekininsurance.co
                                     m                                       CL                  0
     PEMCO Mutual                    Jeff Rockom                  Company    AU DW HO         11 P
     325 Eastlake Avenue E.          (425) 744-8530                          IM PU WA
     Seattle, WA 98111               jeff.r ockom@pemco.com
     Peninsula                       Faye Hinman                  Company    AU HO            See                                 TS-B   AU HO           0P
     (Donegal)                       (410) 219-3787                                       Donegal
     112 E. Market Street            fhinman@peninsulainsuranc                                                                    TS     BVIEW           0O
     Salisbury, MD 21803-0108        e.com                                                                                               CVIEW
                                                                                                                                         PVIEW
     Penn National                   Sharon Marburger             Company    AU HO IM        330 P    AL3   AU HO         189 P   TS-R   AU HO         260 P        Local
     Penn National Insurance Plaza   (717) 255-6892                                                         IM WA
     Two North Second Street         smarburger@pnat.com                     DB                 76                                TS-B   BA BP         361 C
     Harrisburg, PA 17105-2361                                                                        AL1   CM M            3C           GL PR
                                                                                                                                         WC
                                                                                                      AL1   DW PU
                                                                                                                                  TS     BVIEW         419 O
                                                                                                                                         CVIEW
                                                                                                                                         ENDBR
                                                                                                                                         MPAY
                                                                                                                                         PVIEW
                                                                                                                                         WSIGN

O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                      33
     Company                           Company Contact                Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                       Phone Number                   Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                       Email Address                 Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                    Business   Agencies   Real-Time
     Pennsylvania General              Jack Appel                      N/A      HO IM PU         See
     (OneBeacon)                       (908) 766-8754                           WA         OneBeacon
     131 Morristown Road               jack.appel@njsi.com
     Basking Ridge, NJ 07920
     Permanent General Assurance       Steve Eddy                    Company    AU              81 P
     2636 Elm Hill Pike                (615) 744-1295
     Nashville, TN 37214               seddy@pgac.com
     Phenix Mutual Fire                David Sinclair                Company    DW HO IM        62 P
     42 Pleasant Street                (800) 343-5888 Ext. 2905                 WA
     Concord, NH 03302                 dsinclair@phenixmutual.co
                                       m
     Philadelphia Contributionship     Scott Haselnus                Company    DW FL HO        80 P
     210 South Fourth Street           (215) 627-1752                           IM PU
     Philadelphia, PA 19106-3787       shaselnus@contributionship.
                                       com
     Pinnacol Assurance                Jim Dronde                      N/A      DB                60
     7501 E. Lowry Boulevard           (303)361-4642
     Denver, CO 80230-7006             jim.deronde@pinnacol.com
                                       Kelly Russell
                                       (303) 361-4668
                                       kelly.russell@pinnacol.com
     Pioneer State Mutual              Cathy Kimbrue                   N/A      AU DW HO       226 P                         TS     BVIEW         126 O
     1510 North Elms Road              (810) 600-3902                           IM PU                                               CVIEW
     Flint, MI 48532                   ckimbrue@psmic.com                                                                           PVIEW
                                                                                DB                47                                WSIGN

                                                                                CL                 0
     Plymouth Rock                     Sherri Eagles                 Company    AU FL HO       171 P
     695 Atlantic Avenue               (617) 951-1096                           IM PU WA
     Boston, MA 02111                  seagles@prac.com
                                       Mike Hickey                   Company    BA              20 C
                                       (617) 951-1551
                                       mhickey@prac.com                         DB               171
                                       Mary Beth McInerney
                                       (617) 951-1676
                                       mmcinerney@prac.com
                                       Karen Bonneville
                                       (617) 951-1591
                                       kbonneville@stsgi.com
                                       Sarah Fraser
                                       (603) 573-9039
                                       sfraser@stsgi.com
     Prairie Mutual Ins. Association   Peggy Tierney                   N/A      HO               2P
     216 E. Broadway                   (800) 362-2041 Ext. 2056
     Keota, IA 52248                   ptierney@gmrc.com
     Preferred Employers Inc.          Matthew Wagner                Company    WC              12 C                         TS-B   WC             65 C
     1455 Frazee Road                  (507) 449-6857
     Suite 100                         mcwagner@wrberkley.com                   DB                0                          TS     BVIEW          66 O
     San Diego, CA 92108                                                                                                            PVIEW




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                 34
     Company                           Company Contact                Initial   Download   Download            Upload     Upload            Real-       Real-      Edits/ Screens
                                       Phone Number                   Load      Lines of     # of              Lines of     # of            Time        Time       for Batch
                                       Email Address                 Done By    Business   Agencies            Business   Agencies          Line of      # of      Upload or
                                                                                                                                            Business   Agencies    Real-Time
     Preferred Mutual                  David Starkweather              N/A      AU               242 P   AL3   AU HO         211 P   TS-B   PPKG:          180 P
     19-21 East Main Street            (800) 333-7642 Ext. 224                                                 IM PU                        AU HO
     Norwich, NY 13815                 dave.starkweather@pminsco                PPKG: HO                       WA
                                       .com                                     IM PU WA                                             TS     BVIEW         199 O
                                       Anthony Testani                                                                                      CVIEW
                                       (800) 333-7642 Ext. 1254                                                                             ENDBR
                                       anthony.testani@pminsco.co                                                                           PVIEW
                                       m                                                                                                    WSIGN
     Premier Ins. Of Massachusetts     Greg Enos                       N/A      AU               140 P
     (Travelers)                       508-751-4327
     See CGI Information Systems       genos@travelers.com
     Preston Mutual Insurance          Bill Lampe                    Company    HO                 5P
     Association                       (563) 689-3251
     162 W. Gillet Street              pmia@pmia.biz
     Preston, IA 52069
     Privilege Underwriters            Stuart Tainsky                Company    AU HO IM           0P
     Reciprocal Exchange               (914) 328-7338                           PU
     1 North Lexington Avenue          stainsky@purehnw.com
     Suite 1450
     White Plains, NY 10601
     Proformance                       Dena Luma                       N/A      AU HO IM   See
     (Palisades Safety & Insurance)    (732) 978-6273                                      Palisades
     4 Paragon Way                     dluma@stsgi.com                                     Safety &
     Freehold, NJ 07728                                                                    Insurance
                                                                                           Association

     Progressive Insurance             Download Support              Company    AU WA          5993 P                                TS-B   AU           6313 P
     625 Alpha Drive                   (800) 763-6002
     Highland Heights., OH 44143       policydownload@progressiv     Company    BA             3772 C                                TS     BVIEW        7262 O
                                       eagent.com                                                                                           CVIEW
                                       Teresa Grabel                            DB               1411                                       MPAY
                                       (440) 395-0380                                                                                       PVIEW
                                       teresa_grabel@progressive.c
                                       om
                                       Carol Davidson
                                       (440) 395-7967
                                       carol_davidson@progressiv
                                       e.com
     Providence Mutual                 Sue Wilbur                    Company    AU HO IM          51 P
     340 East Avenue                   swilbur@providencemutual.
     Warwick, RI 02886                 com
                                       Ty Cottam
                                       (401) 827-1800
                                       tcottam@providencemutual.
                                       com
     Public Service Mutual Insurance   Matt Dana                     Company    DW HO IM           0P
     Company (Magna Carta)             (207) 771-5480 Ext. 9589
     One Park Avenue                   mdana@mcarta.com                         BP WC              0C
     New York, NY 10016




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                         35
     Company                       Company Contact                Initial   Download   Download            Upload     Upload            Real-       Real-     Edits/ Screens
                                   Phone Number                   Load      Lines of     # of              Lines of     # of            Time        Time      for Batch
                                   Email Address                 Done By    Business   Agencies            Business   Agencies          Line of      # of     Upload or
                                                                                                                                        Business   Agencies   Real-Time
     Quincy Mutual Fire            Marge Mahan                   Company    AU DW HO        204 P
     57 Washington Street          (800) 899-1116                           IM WA
     Quincy, MA 02169              mmahan@quincymutual.co
                                   m                                        DB                 2
     Reamstown Mutual Insurance    Matthew Schnader              Company    HO                0P
     Company                       (717) 336-6962
     20 S. Reamstown Road          mschnader@rmins.com
     Reamstown, PA 17567
     Republic Group of Insurance   Stacy Chapman                 Company    AU DW HO        193 P
     Companies                     (972) 788-6313                           IM
     5525 LBJ                      stacy.chapman@republicgro
     Dallas, TX 75240              up.com                                   DB                  0
                                   Leo Brewster
                                   (972) 788-6515
                                   leo.brewster@republicgroup
                                   .com
     Rockford Mutual               Ricardo J. Terrones             N/A      AU HO IM         14 P
     527 Colman Center Drive       (815) 229-1500 Ext 241                   PU WA
     Rockford, IL 61125-0626       rterrones@rockfordmutual.c
                                   om
                                   Dan Yesbeck
                                   (815) 489-3160
                                   dyesbeck@rockfordmutual.c
                                   om
     Rockingham Mutual             Shawn Lough                   Company    AU HO IM          0P
     633 East Market Street        (540) 904-0024
     Harrisonburg, VA22801         srlough@rockinghamgroup.
                                   com
     Safeco Legacy                 Download Specialists          Company    AU DW HO   See Liberty                               TS-B   AU HO        3190 P
     (Liberty Mutual Agency        877-566-6001                             IM PU WA       Mutual
     Markets)                      dnload@safeco.com                                      Agency                                 TS-B   BP           2727 C
     Safeco Plaza – Floor S1       Personal – Options 1, 2, 2    Company    BA BP GL      Markets
     Seattle, WA 98185             Commercial –Options 2, 4, 1              PR WC                                                TS     BVIEW        3545 O
                                                                                                                                        CVIEW
                                                                            DB                                                          PVIEW
                                                                                                                                        MPAY
                                                                            CL                                                          WSIGN
     Safety                        Chad Hauff                      N/A      AU HO IM        134 P    AL3   AU            129 P   TS     BVIEW         121 O
     20 Custom House Street        (800) 951-2100 Ext. 5446                 PU WA                                                       CVIEW
     Boston, MA 02110              (617) 951-0600 Ext. 5446                                                                             PVIEW
                                   chadhauff@safetyinsurance.      N/A      DB                 36                                       WSIGN
                                   com
                                   Donna Jaggard
                                   (617) 951-0600 Ext. 1249
                                   donnajaggard@safetyinsura
                                   nce.com
     Safeway                       Mohammed Khan                 Company    AU              149 P
     790 Pasquinelli Drive         (630) 850-3883
     Westmont, IL 60559            mkhan@safewayins.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                      36
     Company                      Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                  Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                     Business   Agencies   Real-Time
     Sagamore                     Jennifer Funk                 Company    AU               0P
     1099 North Meridian Street   (317) 636-9800 Ext. 2622
     Indianapolis, IN 46204       jfunk@baldwinandlyons.co
                                  m
     SAIF Corporation             Tami Johnson                    N/A                                                         TS-B   WC             25 C
     400 High Street SE           (503) 373-8702
     Salem, OR 97312              tamjoh@saif.com
     SECURA                       Natalie Felhofer              Company    AU DW HO       315 P   AL3   AU HO         234 P   TS     BVIEW         425 O        Local
     2401 S. Memorial Drive       (920) 830-4410                           IM PU                                                     CVIEW
     Appleton, WI 54912           natf@secura.net                                                                                    PVIEW
                                  Gina Neubert                             PPKG: AU                                                  WSIGN
                                  gina_neubert@secura.net                  HO IM PU
                                  Sharon Ramsaroop
                                  (920) 930-4611                Company    BA              33 C
                                  sharon_ramsaroop@secura.n
                                  et                                       DB              152
     Security First               Duane Bello                     N/A      DW HO IM        0P
     140 South Atlantic Avenue    (941) 342-0077 Ext. 105
     Suite 100                    duane.bello@bipt.com
     Ormond Beach, FL 32176
     Security Mutual              Marielen Leanard              Company    HO               0P
     2417 N. Triphammer Road      (607) 257-5000
     Ithaca, NY 14852             marielen@securitymutual.co
                                  m
     Selective                    Joseph Feo                    Company    AU FL HO       329 P                               TS-B   AU HO         464 P      WebEdits
     40 Wantage Avenue            (800) 777-9656 Ext. 1824
     Branchville, NJ 07890        Heidi Cooper                                                                                TS-B   BA BP         681 C
                                  (800) 777-9656 Ext. 1357      Company    BA BP          284 C                                      GL WC
                                  heidi.cooper@selective.com               GL PR WC
                                  Robert Butler                                                                               TS     BVIEW         739 O
                                  (877) 348-0552 Ext. 223                  DB               99                                       CVIEW
                                  robert.butler@selective.com                                                                        WSIGN
                                  Robert Musilli
                                  (973) 948-1787
                                  robert.musilli@selective.co
                                  m
     Seminole Casualty            Fermin Iglesias               Company    AU               0P
     6691 Nob Hill Road           (954) 623-6700 Ext. 1130
     Tamarac, FL 33321            figlesias@seminoleinsuranc
                                  e.com
     Service Lloyds               JoAnn Assawamatiyanont          N/A                                                         TS-B   WC             51 C
     6907 N. Capital of Texas     (512) 637-3699
     Highway                      joann@service-ins-
     Austin, TX 78731             group.com
     Sheboygan Falls Mutual       Carrie Bitters                  N/A      AU DW HO         See                               TS-B   AU HO           0P
     (Donegal Companies)          (920) 467-4613                           IM           Donegal
     511 Water Street             cbitters@sheboyganfallsmut                                                                  TS     BVIEW           0O
     Sheboygan, WI 53085          ual.com                                                                                            CVIEW
                                                                                                                                     FNOL
                                                                                                                                     PVIEW



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                  37
     Company                         Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                     Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                        Business   Agencies   Real-Time
     Society                         Brad Krokow                     N/A                                                         TS     BVIEW         168 O
     150 Camelot Drive               (888) 576-2438 Ext. 386                                                                            CVIEW
     Fond du Lac, WI 54935           bkorkow@societyinsurance.                                                                          PVIEW
                                     com                                                                                                WSIGN
     Southern Insurance Company of   Interface Support Group         N/A                                                         TS-B   AU HO           0P
     Virginia                        (800) 877-0600 Ext. 7850
     (Donegal)                       interfacesupport@donegalgr                                                                  TS-B   BA              0C
     1195 River Road                 oup.com
     Marietta, PA 17547
     Southern Mutual                 Mark Lumpkin                  Company    AU DW HO        62 P
     360 Alps Road                   (706) 543-5283 Ext. 217                  IM WA
     Athens, GA 30606                markl@southernmutual.com
     Southern Trust                  Ronnie Waddleton              Company    AU HO           74 P
     5444 Riverside Drive            (478) 757-7129
     Macon, GA 31210                 rwaddleton@stins.com
     SPARTA Insurance                Enrico Ferrante               Company    BA GL PR        1C
     185 Asylum Street               (860) 275-6519                           WC
     City Place II                   eferrante@spartainsurance.c
     Hartford, CT 06103              om
     Specialty Insurance             Mike Sobczak                  Company    AU               0P
     601 North Lombardy Street       (804) 267-1528 Ext. 124
     Richmond, VA 23220              msobczak@specialtyva.com
     Standard Mutual                 Dawn Greiner                    N/A      AU HO IM       126 P
     1028 South Grand Avenue West    (217) 546-2894 Ext. 214                  WA
     Springfield, IL 62704           dgreiner@standardmutual.co
                                     m
     Star Casualty                   Nelson Perez                  Company    AU               0P
     5539 South West 8th Street      (786) 363-2838
     Miami, FL 33134                 nperez@starcasualty.com
     State Auto                      Debbie Segbers                Company    AU DW HO       806 P   AL3   AU HO           8P    TS-B   PPKG:        1167 P        Local
     518 East Broad Street           (614) 464-5000 Ext. 5360                 IM WA                        IM                           AU HO
     Columbus, OH 43215              debbie.segbers@stateauto.co
                                     m                               N/A      BA             58 C                                TS     BVIEW        1379 O
                                     Jimmy Reeves                                                                                       CVIEW
                                     (614) 917-5219                           DB              196                                       ENDBR
                                     jimmy.reeves@stateauto.co                                                                          LRINQ
                                     m                                                                                                  MPAY
                                                                                                                                        PVIEW
     State Compensation Insurance    Charanjeet Rai                  N/A                                                         TS-B   WC            405 C
     Fund of CA                      (415) 565-3328
     1275 Market Street
     San Francisco, CA 94103
     State Fund                      David Kaiser                    N/A                                                         TS     BVIEW          31 O
     3500 West 80th Street           (952) 838-4317                                                                                     CVIEW
     Suite 700                       david.k aiser@sfmic.com                                                                            PVIEW
     Bloomington, MN 55431




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                     38
     Company                           Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                       Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                       Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                   Business   Agencies   Real-Time
     Sterling                          Howard J. Rickard, Jr.         N/A      AU DW HO       218 P
     9 Barnerville Road                (518) 234-2521 Ext. 181                 IM WA
     Cobleskill, NY 12043-0009         hrickard@sterlingins.com
                                       Lefty Tsamis
                                       (518) 234-2521
                                       ltsamis@sterlingins.com
     Stonetrust Insurance Company      Wesley Jones                 Company    WC              0C                           TS-B   WC             21 C
     3071 Teddy Drive                  (225) 923-1050 Ext. 1009
     Baton Rouge, LA 70809             wesleyj@stonetrustinsuranc
                                       e.com
     Sublimity                         Jessie Dziggel               Company    AU DW HO        25 P
     100 SW Sublimity Boulevard        (503) 769-3950                          IM
     Sublimity, OR 97385               jessied@sublimityins.com
                                       Eric F. Nichols
                                       (503) 769-6344 Ext. 2457
                                       ericn@sublimityins.com
     Summit Holdings Southeast, Inc.   Jennie Weldon                                                                        TS-B   WC            357 C
     (Liberty Mutual Agency            (863) 665-6060
     Markets)                          jennie.weldon@summitholdi
     P.O. Box 988                      ngs.com
     Lakefield, FL 33802
     Sunshine State                    Patrick Mann                   N/A      DW FL HO       482 P
     47 West Town Place                (803) 333-6772                          IM
     Suite 210                         pmann3@csc.com
     St. Augustine, FL 32092
     Texas Mutual                      Bill Zych                      N/A                                                   TS-B   WC            170 C
     221 West Sixth Street             (800) 859-5995 Ext. 2713
     Suite 300                         bzych@texasmutual.com                                                                TS     CVIEW         169 O
     Austin, TX 78701                                                                                                              PVIEW
     Texas Security General            Tom Contreras                  N/A      HO               0P
     18545 Sigma Road                  (800) 714-6789
     Suite 101                         tom@txsecgen.com
     San Antonio, TX 78258
     TIG Specialty Solutions           Judy Wilson                  Company    AU HO IM        52 P
     (Nationwide)
     70 W. Michigan Avenue
     Battlecreek, MI 49016
     Tim Parkman, Inc.                 Mike Leach                     N/A      DW HO            0P
     961 Highway 80 East               (601) 925-9251 Ext. 109
     Clinton, MS 39060                 mleach@tpi-insurance.com
     Tokio Marine Management, Inc.     David Gottschall               N/A      AU HO IM         7P
     230 Park Avenue                   (212) 297-6852
     New York, NY 10169                david.gottschall@tokiom.co              DB                0
                                       m
                                       Kevin Vroman
                                       (212) 297-6704
                                       kevin.vroman@tokiom.com




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                39
     Company                         Company Contact                Initial   Download   Download      Upload     Upload            Real-       Real-     Edits/ Screens
                                     Phone Number                   Load      Lines of     # of        Lines of     # of            Time        Time      for Batch
                                     Email Address                 Done By    Business   Agencies      Business   Agencies          Line of      # of     Upload or
                                                                                                                                    Business   Agencies   Real-Time
     Tower Hill Insurance Group      Catrina Cole                  Company    AU DW FL        260 P
     7201 NW 11th Place              (352) 332-8800 Ext. 1251                 HO IM WA
     Gainesville, FL 32605           ccole@thig.com
                                     Brian Elsmore                            DB                  0
                                     (352) 332-8800
                                     belsmore@thig.com
     Tower Insurance Company of      David L. Drake II             Company    AU               27 P                          TS-B   HO            285 P
     NY                              (212) 739-9335
     (Tower Group Companies)         ddrake@twrgrp.com                                                                       TS     ENDBR         289 O
     (formerly Preserver Insurance                                                                                                  PVIEW
     Company)                                                                                                                       WSIGN
     120 Broadway, 14th Floor
     New York, NY 10271
     Travelers                       Customer Service Line         Company    AU DW FL       3914 P                          TS-B   AU HO        1812 P       Both –
     One Tower Square                (800) 243-1334                           HO IM PU                                                                         Local
     Hartford, CT 06183-1071         Jennifer Simonds – Personal              WA                                             TS     BVIEW        5181 O      WebEdits
                                     jmsimond@travelers.com                                                                         CVIEW
                                     Robert Crockwell –                       PPKG: HO                                              LRINQ
                                     Commercial                               PU                                                    PVIEW
                                     rcrockwe@travelers.com
                                     Linda Dodson
                                     ldodson2@travelers.com        Company    BA BP CU       2186 C
                                                                              WC

                                                                              CPKG: GL          530
                                                                              PR

                                                                              DB               1688

                                                                              CL                293
     Tri-State                       (507) 283-8285                  N/A      AU HO IM          See
     (Berkley Midwest Group)                                                             Continental
                                                                                           Western
     Tuscarora Wayne Group of        Martin Burns                  Company    DW HO IM         83 P                          TS-B   DW HO          56 P
     Companies                       (570) 746-1515                           PU
     601 State Street                martinburns@twmic.com
     Wyalusing, PA 18853                                                      CU                0C
     Umialik                         George Haynes                 Company    DW HO IM          6P
     1901 South Bragaw               (907) 338-5445
     Suite 100                       george.haynes@umialik.co
     Anchorage, AK 99058             m
     Unigard                         Sharon McCarty                Company    AU DW HO        130 P                          TS     BVIEW         202 O
     (QBE Insurance Group)           (800) 456-1626 Ext. 55473                IM WA                                                 CVIEW
     15805 NE 24th Street            (425) 945-5473                                                                                 LRINQ
     Bellevue, WA 98008              sharon.mccarty@unigard.co     Company    BA BP            11 C
                                     m
                                                                   Company    CPKG: BA
                                                                              GL PR

                                                                              DB                 42



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                 40
     Company                          Company Contact              Initial   Download   Download    Upload     Upload            Real-       Real-      Edits/ Screens
                                      Phone Number                 Load      Lines of     # of      Lines of     # of            Time        Time       for Batch
                                      Email Address               Done By    Business   Agencies    Business   Agencies          Line of      # of      Upload or
                                                                                                                                 Business   Agencies    Real-Time
     Union Mutual of Vermont          Gary Ouellette              Company    DW PPKG:       90 P                          TS-B   AU HO             0P
     139 State Street                 (802) 229-5529                         AU HO IM
     Montpelier, VT 05601-0158        gouellette@umfic.com                   PU                                           TS-B   BVIEW          79 O
                                      Diane Davis                                                                                CVIEW
                                      (802) 229-5534                         DB                0                                 PVIEW
                                      ddavis@umfic.com                                                                           WSIGN
     Union Standard Insurance Group   Matthew Wagner              Company    BA BP CU       42 C                          TS     BVIEW         222 O
     (Berkley Southern Group)         (507) 449-6857                         GL PR WC                                            CVIEW
     122 W. Carpenter Freeway         mcwagner@wrberkley.com                                                                     FNOL
     Suite 350                                                               DB               17                                 PVIEW
     Irving, TX 75039                                                                                                            WSIGN
     United Auto Insurance Group      Roberto Hernandez             N/A      AU              50 P
     3909 NE 163rd Street             (305) 940-7299 Ext. 32758
     North Miami Beach, FL 33160      robertohernandez@uaig.net
     United Fire & Casualty           Teri Hoy                    Company    AU DW HO       217 P                         TS-B   AU HO         347 P
     118 Second Avenue Southeast      thoy@unitedfiregroup.com               IM PU WA
     Cedar Rapids, IA 52407           Dan Drake                                                                           TS     BVIEW         422 O
                                      (319) 399-5229              Company    BA BP CU       184 C                                CVIEW
                                      ddrake@unitedfiregroup.co              GL PR WC                                            LRINQ
                                      m                                                                                          PVIEW
                                                                             DB               79                                 WSIGN

                                                                             CL                79
     United Heritage Property &       Mick Ware                     N/A      AU HO IM        28 P
     Casualty                         (208) 493-6100
     707 East United Heritage Court   mware@unitedheritage.com
     Meridian, ID 83642
     United Insurance Group           Greg Heiner                   N/A      AU DW HO        OP
     4778 N. 300 W. # 150             (801) 226-2662
     Provo, UT 84604                  greg@uuinsurance.com
     United Property & Casualty       Mel Russell                 Company    DW FL HO         0P
     Insurance                        (727) 895-7737                         IM
     360 Central Avenue               mrussell@upcic.com
     Suite 900
     St. Petersburg, FL 33701
     Unitrin Specialty                Meloney Tang-How            Company    AU DW HO       945 P
     (Comprised of Financial          (972) 690-5500 Ext. 1296               IM WA
     Indemnity and Valley)            mhow@unitrin.com
     10000 N. Central Expressway      Richard Chapman             Company    BA               0C
     Dallas, TX 75231                 (800) 456-1919 Ext. 1362
                                      rchapman@unitrin.com
     Universal North America          Agency Download Team          N/A      AU DW HO         0P
     101 Arthur Andersen Parkway      (866) 338-4262                         IM
     Suite 220                        info@uihna.com
     Sarasota, FL 34232
     Upland Mutual                    Amy Dozier                    N/A      AU DW HO         0P
     2220 Lacy Drive                  (785) 762-4324 Ext. 204
     Junction City, KS 66441          adozier@uplandmutual.com               DB                0




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              41
     Company                      Company Contact                Initial   Download   Download          Upload     Upload            Real-       Real-     Edits/ Screens
                                  Phone Number                   Load      Lines of     # of            Lines of     # of            Time        Time      for Batch
                                  Email Address                 Done By    Business   Agencies          Business   Agencies          Line of      # of     Upload or
                                                                                                                                     Business   Agencies   Real-Time
     Utica First                  Sue Hughes                    Company    HO IM WA       235 P                               TS     BVIEW         112 O
     5981 Airport Road            (800) 456-4556 Ext. 3802                                                                           CVIEW
     Oriskany, NY 13424           shughes@uticafirst.com        Company    BP             235 C                                      PVIEW

                                                                           DB                51
     Utica National               Joe Marraffa                  Company    AU DW HO       328 P   AL3   AU HO          37 P   TS-B   AU HO         300 P        Local
     180 Genesee Street           (800) 274-1914 Ext. 2564                 IM
     New Hartford, NY 13413       joe.marraffa@uticanational.                                                                 TS     BVIEW         572 O
                                  com                           Company    BP              78 C                                      CVIEW
                                                                                                                                     PVIEW
                                                                           DB                72                                      WSIGN
     Vermont Mutual               Joanne Currier                Company    AU DW HO       147 P   AL3   PCH            66 P   TS-B   AU HO         166 P        Local
     89 State Street              (802) 223-2341                           IM WA
     Montpelier, VT 05602         Julia Thompson                                                                              TS     BVIEW         185 O
                                  (802) 873-3289                Company    BP              80 C                                      CVIEW
                                  jthompso@vermontmutual.c                                                                           PVIEW
                                  om                                       DB                24                                      WSIGN
     Victoria                     Help Desk                     Company    AU            1754 P
     (Nationwide)                 (800) 345-2222
     5915 Landerbrook Drive       Options 1, 1, 5                          BA             243 C
     Cleveland, OH 44124          itsdal2@nationwide.com
                                  Lewis A. Meriam
                                  (216) 896-7328
                                  meriaml@nationwide.com
     Vision Insurance Group       Brent Summers                 Company    AU              36 P
     210 Westwood Place           (615) 312-2705
     Suite 200                    bsummers@vision-ins.com
     Brentwood, TN 37027
     Wayne Mutual                 Tim Suppes                    Company    AU HO IM        21 P
     3873 Cleveland Road          (330) 345-8100 Ext. 358                  WA
     Wooster, OH 44691            tim_suppes@waynemutual.c
                                  om
     West Bend                    User Support Help Desk        Company    PPKG: AU       415 P                               TS-B   PPKG:         303 P
     1900 South 18th Avenue       usupport@wbmi.com.                       DW HO IM                                                  AU HO
     West Bend, WI 53095          (800) 236-5010                           PU
                                                                                                                              TS     BVIEW         414 O
                                                                Company    BA BP CU       287 C                                      CVIEW
                                                                           GL PR WC                                                  LRINQ
                                                                                                                                     PVIEW
                                                                           DB               186                                      WSIGN
     Western General              Alicia Jefferson              Company    AU             154 P
     5230 Las Virgenes            (818) 880-9070 Ext. 613
     Calabasas, CA 91302          ajefferson@westerngeneral.               DB                0
                                  com
     Western Mutual               Ted Sparks                      N/A      DB                1
     27489 Agoura Road            (800) 234-2114
     Agoura Hills, CA 91376       tsparks@westernmutual.com
     Western National Mutual      Marian Gritche                  N/A      AU DW HO       185 P
     5350 West 78th Street        (952) 835-5350 Ext. 7386                 IM PU WA
     Edina, MN 55439              marian.gritche@wnins.com
                                                                           DB               70


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                    42
     Company                            Company Contact               Initial   Download   Download      Upload     Upload            Real-       Real-      Edits/ Screens
                                        Phone Number                  Load      Lines of     # of        Lines of     # of            Time        Time       for Batch
                                        Email Address                Done By    Business   Agencies      Business   Agencies          Line of      # of      Upload or
                                                                                                                                      Business   Agencies    Real-Time
     Western Reserve Group              Rick Stilgenbauer              N/A      AU HO IM        162 P                          TS-B   AU              68 P
     1685 Cleveland Road                (800) 362-0426                          WA
     Wooster, OH 44691                  (330) 262-9060 Ext. 3609                                                               TS     BVIEW          77 O
                                        rick_stilgenbauer@wrg-                  DB                 28                                 CVIEW
                                        ins.com                                                                                       POLICY
     Western United                     Steve Dunn                   Company    AU DW HO        114 P
     (California State Automobile       (949) 474-4695                          IM WA
     Association)                       sdunn@westernunited.com
     3349 Michelson Drive               Don Kolling
     Suite 100                          (949) 474-2639
     Irvine, CA 92612                   dkolling@westernunited.co
                                        m
     Westfield Insurance                Agency/Company Interface     Company    AU DW FL        384 P                          TS-B   PPKG:         515 P
     One Park Circle                    Representative                          HO IM PU                                              AU HO
     Westfield Center, OH 44251         Laura Woodrum                           WA                                                    PU
                                        (800) 243-0210 Ext. 6901
                                        laurawoodrum@westfieldgr     Company    BA BP GL       259 C                           TS-B   BA BP         556 C
                                        p.com                                   PR

                                                                     Company    CPKG: BA
                                                                                BP GL PR                                       TS     BVIEW         631 O
                                                                                WC                                                    CVIEW
                                                                                                                                      ENDBR
                                                                                DB                136                                 LRINQ
                                                                                                                                      PVIEW
                                                                                                                                      WSIGN
     West Point Underwriters            Peter St. Laurent              N/A      DW HO IM          0P
     1528 Lakeview Road                 (727) 507-7565 Ext. 127
     Clearwater, FL 33756               peters@westpointuw.com
     Wilson Mutual                      Shelly Stemper                 N/A      AU DW HO         55P
     3330 Stahl Road                    (920) 458-3359 Ext. 242                 IM PU
     Sheboygan, WI 53081                shelly.stemper@wilsonmutu
                                        al.com                                  DB                 18
     Windsor Group                      Christopher Dooley           Company    AU                See
     (Infinity Property and Casualty)   (800) 264-7516 Ext. 38978                             Infinity
     3700 Colonnade Parkway             christopher.dooley@ipacc.c                           Property
     Birmingham, AL 35243               om                                                        and
                                                                                             Casualty
     Winnebago Mutual                   Terry L. Olsen               Company    HO                 0P
     301 W. Main Street                 (641) 592-1271
     Lake Mills, IA 50450               winnmut@wctatel.net
     Wisconsin American Mutual          Dennis Giese                 Company    AU DW HO         17 P
     (Western National Insurance        (920) 923-9680 Ext. 8849                IM
     Group)                             dennis.giese@wisconsiname
     101 Wisconsin American Drive       rican.com
     Fond du Lac, WI 54935
     Wisconsin Mutual                   Agency Interface             Company    AU DW HO         89 P                          TS     WSIGN          75 O
     8201 Excelsior Drive               (608) 836-4663                          IM
     Madison, WI 53717                  Darlene DiMaggio
                                        (608) 836-4663 Ext. 107                 DB                 14
                                        ddimaggi@wiins.com


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                   43
     Company                        Company Contact               Initial   Download   Download    Upload     Upload            Real-       Real-     Edits/ Screens
                                    Phone Number                  Load      Lines of     # of      Lines of     # of            Time        Time      for Batch
                                    Email Address                Done By    Business   Agencies    Business   Agencies          Line of      # of     Upload or
                                                                                                                                Business   Agencies   Real-Time
     Wolverine Mutual               Jim Eichorst                   N/A      AU DW HO        56 P
     1 Wolverine Way                (800) 733-3320 Ext. 3129                IM WA
     Dowagiac, MI 49407             jeichorst@wolverinemutual.
                                    com
     Woodville Mutual               Terrylou Hansen                N/A      DW HO            0P
     200 East Main Street           (800) 342-2521
     Woodville, OH 43469            terrylou@woodvillemutual.c
                                    om
     Workmen’s Auto                 Sean Ahn                     Company    AU               0P
     714 W. Olympic Boulevard        (213) 747-6492 Ext. 1294
     Suite 800                      sahn@waic.com
     Los Angeles, CA 90015
     ZC Sterling                    Burt Conklin                   N/A      DW HO IM         6P
     210 Interstate North Parkway   (770) 226-1904
     Suite 400                      burt.conklin@zcsterling.co
     Atlanta, GA 30339              m
     Zurich North America           Help Desk                    Company    CPKG: BA      2171 C                         TS-B   BA GL           0C
     5011 Gate Parkway              (800) 800-3907                          GL PR WC                                            PR WC
     Jacksonville, FL 32256         helpdesk@zisinternet.com
                                    Adele Mealey                            CU                                           TS     BVIEW        1546 O
                                    (410) 338-3951                                                                              LRINQ
                                    adele.mealey@zurichna.com               DB              795
                                    Joseph Rappazzo
                                    (410) 338-1846
                                    joseph.rappazzo@zurichna.c
                                    om
     TOTALS PER ACORD                                                                  80,803 P                5,369 P                     37,540 P
     SPRING 2009 STATUS                                                                22,975 C                  587 C                     19,844 C
     REPORT (includes TAM,                                                             13,079 DB               5,956                       68,475 O
     Vision, DORIS and Epic)                                                              987 CL                                           125,859
                                                                                       123,486
     PERCENTAGE OF                                                                        56 %                  72 %
     INDUSTRY TOTALS
     INDUSTRY TOTAL –                                                                    219151                 8,295
     COMMUNICATING PAIRS
     Per ACORD Spring 2009
     Status Report




                                    AUGIE – Agency Start-Up Guide for Commercial Lines Policy Detail Download
The following link will provide valuable information to help new insurance companies with some of the questions they may have with regards to
implementing commercial lines download. This guideline has been created by AUGIE (ACORD User Group Information Exchange) to also benefit the
insurance agencies that are currently receiving downloads from their insurance carriers or are planning on receiving downloads. Commercial lines
download will need input and feedback from existing and new agencies in order to improve the quality of data that the insurance carriers are currently
O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                             44
downloading. Please review this guideline and provide feedback to your carriers and to Applied Systems.

http://www.acord.org/communities/augie/Documents/Commercial_Lines_Download_Agent_Guide.pdf




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                 45
          Download Certification Stages For New Companies/New Development
                    Note: New certifications and re-certifications will be done for all of our management systems (TAM, Vision, DORIS and Epic).

                   Interface Services Technicians:
                                                                AA         Angela Ashley               GG     Gayle Gutkowski
                                                                AG         Amy Gustafson               RD     Robin DeLude
                                                                AW         Anthony Watts               VB     Vanessa Brown
                                                                EW         Espe Wolff

Company                         Contact made          Round 1                  1    Round 2           2     Round 3            3    Testing    Pilot Agency   Notes
                                Batch Back            Date Done              Tech   Date Done        Tech   Date Done        Tech   Complete   Success
                                Specifications Sent   # Unsettled Issues            # Unsettled             # Unsettled             Date       Date
                                                                                    Issues                  Issues
AAA Mid-Atlantic                                         7/29/10 (5)         AW                                                                               Download re-certification for
                                                                                                                                                              personal Automobile and
                                                                                                                                                              Homeowners with Inland
                                                                                                                                                              Marine. We are working with
                                                                                                                                                              Ramesh Subramaniam.
Aioi Insurance Company of                               6/10/10 (13)         AW        7/1/10 (3)    AW       7/13/10 (0)    AW      7/13/10                  Download certification for
America                                                                                                                                                       personal automobile,
                                                                                                                                                              Homeowners with Inland Marine
                                                                                                                                                              and Watercraft and personal
                                                                                                                                                              Umbrella. We are working with
                                                                                                                                                              Dennis Wong and Pam Blessing
                                                                                                                                                              from NxTech, Inc.
Allied Insurance                                         4/26/10 (5)         AA     5/6/10 (0)       AA                               5/6/10                  Download certification for
                                                                                                                                                              commercial umbrella. We are
                                                                                                                                                              working with Abhay Mutha.
Allied Insurance                                       12/11/2008 (31)       AG        7/9/09 (29)   AG      10/16/09 (27)   AG                               Download re-certification for
                                                                                                             11/24/09 (16)   AG                               commercial package, BOP, BA,
                                                                                                               4/8/10 (9)    AG                               CU, PR, GL, WC and direct bill
                                                                                                              5/24/10 (17)   AG                               commission. We are working
                                                                                                               7/28/10 (8)   AG                               with Patrick Hume from
                                                                                                               8/24/10 (2)   AG                               Nationwide / Allied.
Allied Insurance                                        11/2/09 (32)         AG      12/17/09 (21)   AG        2/16/10 (4)   AG       3/2/10                  Download re-certification for
                                                                                                               3/2/10 (0)    AG                               homeowners, automobile,
                                                                                                                                                              dwelling fire, personal umbrella,
                                                                                                                                                              watercraft and homeowners with
                                                                                                                                                              inland marine. We are working
                                                                                                                                                              with Abhay Mutha.
American Underwriters                                     7/8/10 (7)         AW        7/23/10 (0)   AW                              7/23/10                  Download certification for
Insurance Group                                                                                                                                               Personal Auto. We are working
                                                                                                                                                              with Sandy Williams and Terry
                                                                                                                                                              Woodford from IVANS.
American West Insurance                                  1/12/10 (5)         AA        1/25/10 (1)   AA        2/2/10 (0)    AA       2/2/10                  Download certification for
                                                                                                                                                              Business Auto and Commercial
                                                                                                                                                              Umbrella. We are working with
                                                                                                                                                              Michelle Montplaisir and Terry
                                                                                                                                                              Woodford from IVANS.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                           46
Company                       Contact made            Round 1                1    Round 2           2     Round 3           3    Testing    Pilot Agency   Notes
                              Batch Back              Date Done            Tech   Date Done        Tech   Date Done       Tech   Complete   Success
                              Specifications Sent     # Unsettled Issues          # Unsettled             # Unsettled            Date       Date
                                                                                  Issues                  Issues
Auto Club Group                                          3/26/10 (5)       AW        4/29/10 (3)   AW       5/12/10 (0)   AW      5/12/10                  Download certification for Direct
                                                                                                                                                           Bill Commission. We are
                                                                                                                                                           working with Luigi Dedvukaj
                                                                                                                                                           and Dave Johnson from IVANS.
Barnstable County Mutual                                 2/24/10 (8)       AA        3/11/10 (3)   AA       3/22/10 (0)   AA      3/22/10                  Download re-certification
                                                                                                                                                           homeowners with inland marine.
                                                                                                                                                           We are working with John
                                                                                                                                                           DeMello and Dave Johnson from
                                                                                                                                                           IVANS.
Berkley Mid-Atlantic Group                               7/26/10 (6)       AA        8/6/10 (0)    AA                              8/6/10                  Download certification for
                                                                                                                                                           claims. We are working with
                                                                                                                                                           Brenda Martin and Ryan Beck.
Berkley Mid-Atlantic Group                              6/29/10 (13)       GG        7/27/10 (4)   GG       8/25/10 (0)   GG      8/25/10                  Download certification for
                                                                                                                                                           personal mono watercraft. We
                                                                                                                                                           are working with Matthew
                                                                                                                                                           Wagner.
Berkley Mid-Atlantic Group                              4/12/10 (12)       RD        4/28/10 (0)   RD                             4/28/10                  Download re-certification for
                                                                                                                                                           Commercial Package including
                                                                                                                                                           Business Auto, BOP,
                                                                                                                                                           Commercial Umbrella, General
                                                                                                                                                           Liability and Property. We are
                                                                                                                                                           working with Mary Lynn Dunton
                                                                                                                                                           and Terry Woodford from
                                                                                                                                                           IVANS.
Brethren Mutual                                          7/8/10 (18)       AW                                                                              Download certification for
                                                                                                                                                           Commercial Umbrella and
                                                                                                                                                           Personal Umbrella. We are
                                                                                                                                                           working with Barbara Grissinger.
Bristol West                                             4/29/10 (4)       AA        6/18/10 (2)   AA        7/6/10 (0)   AA       7/6/10                  Download re-certification for
                                                                                                                                                           personal automobile. We are
                                                                                                                                                           working with Mark Olson and
                                                                                                                                                           Dave Johnson from IVANS.
Buckeye State Mutual                                     7/23/10 (8)       AW        7/29/10 (2)   AW       8/13/10 (0)   AW      8/13/10                  Download re-certification for
                                                                                                                                                           homeowners with inland marine
                                                                                                                                                           and watercraft and dwelling fire.
                                                                                                                                                           We are working with Chris
                                                                                                                                                           Haines and Judi Meyer from
                                                                                                                                                           IVANS..
Buckeye State Mutual                                     1/22/10 (5)       AA        2/10/10 (0)   AA                             2/10/10                  Download re-certification for
                                                                                                                                                           homeowners with inland marine
                                                                                                                                                           and watercraft. We are working
                                                                                                                                                           with Chris Haines and Judi
                                                                                                                                                           Meyer from IVANS.
Capital Insurance Group                                  6/9/10 (24)       RD        6/22/10 (7)   RD       7/26/10 (1)   RD      7/27/10                  Download re-certification for
                                                                                                            7/27/10 (0)   RD                               Direct Bill Commission. We are
                                                                                                                                                           working with Maria Graziano.
Capital Insurance Group                                  6/9/10 (24)       RD        6/22/10 (7)   RD                                                      Download re-certification for
                                                                                                                                                           BOP with 5CVG and old
                                                                                                                                                           coverage groups. We are
                                                                                                                                                           working with Maria Graziano.


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                         47
Company                         Contact made          Round 1                1    Round 2           2     Round 3            3    Testing    Pilot Agency   Notes
                                Batch Back            Date Done            Tech   Date Done        Tech   Date Done        Tech   Complete   Success
                                Specifications Sent   # Unsettled Issues          # Unsettled             # Unsettled             Date       Date
                                                                                  Issues                  Issues
Central Insurance Companies                               6/1/10 (4)       AA        6/7/10 (0)    AA                               6/7/10                  Download certification for
(Ohio)                                                                                                                                                      claims. We are working with
                                                                                                                                                            Sue Slagle.
CFM Insurance, Inc (Central                             5/17/10 (17)       AA        6/24/10 (5)   AA       7/26/10 (4)    AA      7/29/10                  Download certification for
Mutual – Missouri)                                                                                          7/29/10 (0)    AA                               homeowners and dwelling fire.
                                                                                                                                                            We are working with Connie
                                                                                                                                                            Costigan and Steve Thomson
                                                                                                                                                            from Connective Technologies.
Cincinnati                                              3/17/10 (50)       AA        6/3/10 (45)   AA       7/28/10 (22)   AA                               Download re-certification for
                                                                                                            8/10/10 (14)   AA                               personal auto, homeowners,
                                                                                                                                                            inland marine, umbrella,
                                                                                                                                                            dwelling fire and watercraft. We
                                                                                                                                                            are working with Randy Naylor.
Cincinnati                                               5/12/10 (8)       AA        5/18/10 (0)   AA                              5/18/10                  Download certification for
                                                                                                                                                            commercial BOP. We are
                                                                                                                                                            working with Malta Collins and
                                                                                                                                                            Terry Woodford from IVANS
Continental Western Group                                8/16/10 (3)       AA        8/17/10 (1)   AA       8/19/10 (0)    AA      8/19/10                  Download certification for Batch
                                                                                                                                                            Alerts. We are working with
                                                                                                                                                            Ryan Beck and Pam Lund.
Contractors Bonding Insurance                           1/28/10 (15)       RD        2/2/10 (0)    RD                               2/2/10                  Download certification for
Company                                                                                                                                                     monocline commercial
                                                                                                                                                            automobile and commercial
                                                                                                                                                            package including commercial
                                                                                                                                                            auto, general liability and
                                                                                                                                                            property. We are working with
                                                                                                                                                            Paul Richardson and Terry
                                                                                                                                                            Woodford from IVANS.
Co-Operative Insurance                                    3/2/10 (7)       RD        3/5/10 (0)    RD                               3/5/10                  Download certification for BOP.
Company                                                                                                                                                     We are working with Nancy
                                                                                                                                                            Harvey and Terry Woodford
                                                                                                                                                            from IVANS.
CSC – Covansys                                          3/19/10 (10)       AA        5/5/10 (9)    AA       5/25/10 (5)    AA                               Download re-certification for
                                                                                                            6/21/10 (2)    AA                               flood for TAM and certification
                                                                                                                                                            for Vision, DORIS and Epic. We
                                                                                                                                                            are working with Hitesch
                                                                                                                                                            Panchal.
Donegal Insurance Group                                  7/14/10 (4)       AA        7/14/10 (0)   AA                              7/14/10                  Download certification for
                                                                                                                                                            claims. We are working with Judi
                                                                                                                                                            Meyer from IVANS.
Donegal Insurance Group                                 3/25/10 (26)       AG        5/5/10 (5)    AG        5/12/10 (1)   AG      7/21/10                  Download re-certification for
                                                                                                             5/25/10 (1)   AG                               commercial BOP, Business Auto
                                                                                                             6/22/10 (1)   AG                               and Workers Compensation. We
                                                                                                             7/21/10 (0)   AG                               are working with Vicki Nace.
EMC Insurance                                           6/22/09 (81)       AA       9/17/09 (18)   AA        2/5/10 (8)    AG       5/7/10                  Re-certification for Personal
                                                                                                             3/9/10 (5)    AG                               Automobile, Homeowners with
                                                                                                            4/23/10 (12)   AG                               Inland Marine and Watercraft;
                                                                                                             5/7/10 (0)    AG                               Dwelling Fire and Umbrella. We
                                                                                                                                                            are working with Deidra
                                                                                                                                                            Christensen at EMC.


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                         48
Company                           Contact made          Round 1                1    Round 2            2     Round 3              3    Testing    Pilot Agency   Notes
                                  Batch Back            Date Done            Tech   Date Done         Tech   Date Done          Tech   Complete   Success
                                  Specifications Sent   # Unsettled Issues          # Unsettled              # Unsettled               Date       Date
                                                                                    Issues                   Issues
EMC Insurance                                              7/2/09 (29)       RD      Removed from                    .                                           Download re-certification for
                                                                                      certification                                                              Business Auto, BOP and
                                                                                       process on                                                                Property. We are working with
                                                                                     1/12/2010 per                                                               Deidra Christensen.
                                                                                      Teresa Addy
Fairmont Farmers Mutual                                    7/8/10 (19)       AA        7/29/10 (4)    AA       7/30/10 (1)      AA       8/6/10                  Download certification for
Insurance Company                                                                                              8/6/10 (0)       AA                               Dwelling Fire and Homeowners
                                                                                                                                                                 with Inland Marine and Mobile
                                                                                                                                                                 Home (6MHT). We are working
                                                                                                                                                                 with Roberta Alsworth and Steve
                                                                                                                                                                 Thomson from Ebix Exchange P
                                                                                                                                                                 & C (Connective Technologies).
Fairmont Specialty (including                             1/19/10 (16)       AW        2/5/10 (2)     AW        2/5/10 (0)      AW       2/5/10                  Download certification for
United States Fire and Crum and                                                                                                                                  personal auto, dwelling fire and
Forster)                                                                                                                                                         homeowners with inland marine.
                                                                                                                                                                 We are working with Don Parker
                                                                                                                                                                 and Dave Johnson from IVANS.
Fidelity National                                         1/29/10 (16)       AW        2/9/10 (2)     AW       2/11/10 (0)      AW      2/11/10                  Download certification for direct
                                                                                                                                                                 bill commission for auto, home
                                                                                                                                                                 and dwelling fire. We are
                                                                                                                                                                 working with Edward (Duffy)
                                                                                                                                                                 Blankman.
Fidelity National                                          2/5/10 (15)       AW        2/9/10 (0)     AW                                 2/9/10                  Download certification for direct
                                                                                                                                                                 bill commission for flood. We
                                                                                                                                                                 are working with Steve Winchell.
Fireman’s Fund                                            7/22/09 (23)       EW        8/7/09 (20)    EW      11/20/09 (32)     EW                               Download re-certification for
                                                                                                               3/12/10 (39)     AA                               homeowners, inland marine,
                                                                                                             As of 8/12/2010                                     personal umbrella and watercraft.
                                                                                                             we were notified                                    Also included are package
                                                                                                               that they are                                     policies. We are working with
                                                                                                               going to use                                      Kimberly Martin.
                                                                                                              Connective for
                                                                                                             reformatting of
                                                                                                                their data.
Freedom National                                            7/2/10 (6)       AW        8/5/10 (0)     AW                                 8/5/10                  Download certification for
                                                                                                                                                                 personal automobile. We are
                                                                                                                                                                 working with Valdirmir
                                                                                                                                                                 Rozenbaum and Dave Johnson
                                                                                                                                                                 from IVANS.
General Casualty                                           2/17/10 (9)       RD        3/3/10 (0)     RD                                 3/3/10                  Download certification for
                                                                                                                                                                 Business Auto. We are working
                                                                                                                                                                 with Julie Clark and Terry
                                                                                                                                                                 Woodford from IVANS.
General Casualty                                           4/29/10 (7)       AW        5/7/10 (0)     AW                                 5/7/10                  Download re-certification for
                                                                                                                                                                 workers compensation. We are
                                                                                                                                                                 working with Julie Clark and
                                                                                                                                                                 Terry Woodford from IVANS.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                               49
Company                       Contact made            Round 1                1    Round 2           2     Round 3           3    Testing    Pilot Agency   Notes
                              Batch Back              Date Done            Tech   Date Done        Tech   Date Done       Tech   Complete   Success
                              Specifications Sent     # Unsettled Issues          # Unsettled             # Unsettled            Date       Date
                                                                                  Issues                  Issues
Germania Insurance                                      8/13/10 (18)       AA        8/18/10 (1)   AA       8/23/10 (0)   AA      8/23/10                  Download re-certification for
                                                                                                                                                           Automobile, Homeowner with
                                                                                                                                                           Inland Marine; Mobilehome as
                                                                                                                                                           Homeowners and Dwelling Fire.
                                                                                                                                                           We are working with Harris
                                                                                                                                                           Kubos and Terry Woodford from
                                                                                                                                                           IVANS.
GHS Property and Casualty                                 8/6/10 (5)       GG        8/18/10 (0)   GG                             8/18/10                  Download certification for
Insurance Company                                                                                                                                          Homeowners. We are working
                                                                                                                                                           with Lance Smith and Judi
                                                                                                                                                           Meyer from IVANS.
GHS Property and Casualty                                1/28/10 (5)       AW        2/17/10 (0)   AW                             2/17/10                  Download certification for
Insurance Company                                                                                                                                          personal automobile. We are
                                                                                                                                                           working with Lance Smith and
                                                                                                                                                           Judi Meyer from IVANS.
Glatfelter Insurance Group                              3/30/10 (14)       RD                                                                              Download certification for
                                                                                                                                                           monocline commercial property
                                                                                                                                                           using the 5DCV group. We are
                                                                                                                                                           working with Rod Spearman
                                                                                                                                                           from NxTech, Inc.
Glatfelter Insurance Group                              3/12/10 (18)       RD        6/15/10 (6)   RD       7/13/10 (0)   RD      7/13/10                  Download certification for
                                                                                                                                                           commercial property for package
                                                                                                                                                           including the 5DCV. We are
                                                                                                                                                           working with Chris Smith and
                                                                                                                                                           Rod Spearman from NxTech.
Glatfelter Insurance Group                               2/9/10 ( 9)       AG        3/5/10 (4)    AG       3/25/10 (1)   AG      4/16/10                  Download certification for
                                                                                                            4/12/10 (1)   AG                               Commercial Package that only
                                                                                                            4/16/10 (0)   AG                               includes Property and is using the
                                                                                                                                                           5CVG. We are working with
                                                                                                                                                           Christ Smith and Rod Spearman
                                                                                                                                                           from NxTech.
Grange Mutual                                             2/2/10 (7)       AA        2/16/10 (2)   AA       3/19/10 (3)   AA      3/25/10                  Download certification for
                                                                                                            3/25/10 (0)   AA                               claims. We are working with
                                                                                                                                                           Coley Cummiskey.
Grange Mutual                                           7/29/09 (12)       RD        11/5/09 (4)   RD       2/12/10 (7)   RD                               Download re-certification for
                                                                                                            3/16/10 (4)   RD                               Commercial Business Auto and
                                                                                                                                                           Workers Compensation. We are
                                                                                                                                                           working with Jennifer Ellis from
                                                                                                                                                           Grange Mutual.
Grinnell Mutual Reinsurance                              3/23/10 (0)       AW                                                     3/23/10                  Download re-certification for
Company                                                                                                                                                    Homeowners. We are working
                                                                                                                                                           with Kris Tim.
Grinnell Mutual Reinsurance                              2/15/10 (2)       AA        2/16/10 (0)   AA                             2/16/10                  Download certification for Batch
Company                                                                                                                                                    Alerts. We are working with
                                                                                                                                                           Terry Woodford from IVANS
                                                                                                                                                           and Anne Williams from
                                                                                                                                                           Grinnell.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                         50
Company                          Contact made          Round 1                1    Round 2           2     Round 3            3    Testing        Pilot Agency   Notes
                                 Batch Back            Date Done            Tech   Date Done        Tech   Date Done        Tech   Complete       Success
                                 Specifications Sent   # Unsettled Issues          # Unsettled             # Unsettled             Date           Date
                                                                                   Issues                  Issues
Gulfstream Property & Casualty                            2/19/10 (1)       AG        2/23/10 (0)   AG                              2/23/10                      Download certification for
Insurance Company                                                                                                                                                Dwelling Fire and Homeowners
                                                                                                                                                                 with Inland Marine. We are
                                                                                                                                                                 working with Carmen Barajas
                                                                                                                                                                 and Dave Johnson from IVANS.
Hochheim Prairie                                          3/19/10 (2)       AW        3/29/10 (0)   AW                              3/29/10                      Download certification for
                                                                                                                                                                 dwelling fire. We are working
                                                                                                                                                                 with Donna Handley.
Hochheim Prairie                                          2/24/10 (2)       AW        3/3/10 (0)    AW                               3/3/10                      Download re-certification for
                                                                                                                                                                 Homeowners with Inland Marine
                                                                                                                                                                 and Watercraft attached. We are
                                                                                                                                                                 working with Donna Handley.
Hochheim Prairie                                          4/16/10 (1)       AW        5/19/10 (0)   AW                              5/19/10                      Download re-certification for
                                                                                                                                                                 Personal Automobile. We are
                                                                                                                                                                 working with Donna Handley.
Hochheim Prairie                                         6/26/08 (29)       EW        9/2/08 (24)   EW       10/20/08 (8)   EW         As of                     Download re-certification for
                                                                                                            11/19/08 (13)   EW     2/24/2010                     Personal Auto, Dwelling Fire,
                                                                                                             1/20/09 (12)   EW          they                     Homeowner, Inland Marine and
                                                                                                              2/6/09 (12)   EW     decided to                    Watercraft. We are working with
                                                                                                             3/18/09 (13)   EW     do one line                   Donna Handley.
                                                                                                              4/9/09 (12)   EW     of business
                                                                                                              5/5/09 (7)    EW       at a time
                                                                                                              7/9/09 (11)   EW      instead of
                                                                                                              7/29/09 (8)   EW     all of these
                                                                                                              8/19/09 (5)   EW        lines at
                                                                                                              9/25/09 (4)   EW         once.
                                                                                                            10/23/09 (11)   EW
                                                                                                             12/16/09 (4)   EW
                                                                                                              1/7/10 (5)    EW
                                                                                                              1/15/10 (3)   EW
IMT                                                      6/25/10 (18)       GG        7/23/10 (6)   GG        8/4/10 (1 )   GG      8/26/10                      Download certification for
                                                                                                              8/26/10 (0)   GG                                   personal umbrella. We are
                                                                                                                                                                 working with Kevin Hircock and
                                                                                                                                                                 Christina Normoyle from
                                                                                                                                                                 Transfluent (CGI).
InterGUARD LTD.                                           8/31/10 (3)       AG                                                                                   Download certification for
                                                                                                                                                                 workers compensation. We are
                                                                                                                                                                 working with Michele Pertl and
                                                                                                                                                                 Terry Woodford from IVANS.
Kentucky National                                          5/4/10 (5)       GG        7/21/10 (0)   GG                              7/21/10                      Download certification for
                                                                                                                                                                 personal umbrella. We are
                                                                                                                                                                 working with Helen Land and
                                                                                                                                                                 Judi Meyer from IVANS.
Kingsway America, Inc.                                    6/18/10 (4)       GG        7/29/10 (0)   GG                              7/29/10                      Download certification for
                                                                                                                                                                 personal automobile. We are
                                                                                                                                                                 working with Cheryl Lawrence
                                                                                                                                                                 and Dave Johnson from IVANS.
Liberty Mutual Agency Markets                            3/19/10 (28)       AG        6/4/10 (4)    AG                                                           Download re-certification for
                                                                                                                                                                 commercial property and general
                                                                                                                                                                 liability. We are working with
                                                                                                                                                                 Pamela Peiser.

O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                          51
Company                         Contact made          Round 1                1    Round 2           2     Round 3            3    Testing    Pilot Agency   Notes
                                Batch Back            Date Done            Tech   Date Done        Tech   Date Done        Tech   Complete   Success
                                Specifications Sent   # Unsettled Issues          # Unsettled             # Unsettled             Date       Date
                                                                                  Issues                  Issues
Liberty Mutual Agency Markets                           1/14/10 (23)       AG        4/12/10 (9)   AG       6/25/10 (8)    AG                               Download recertification for
                                                                                                                                                            Business Auto. We are working
                                                                                                                                                            with Pamela Peiser.
Liberty Mutual Agency Markets                            2/3/10 (46)       AG       2/10/10 (16)   AG                                                       Download recertification for
                                                                                                                                                            BOP. We are working with
                                                                                                                                                            Pamela Peiser.
Liberty Mutual Agency Markets                           1/14/10 (23)       AG        7/1/10 (4)    AG                                                       Download recertification for
                                                                                                                                                            Workers Compensation. We are
                                                                                                                                                            working with Pamela Peiser.
MetLife Auto and Home                                     5/3/10 (2)       AA        5/12/10 (0)   AA                              5/12/10                  Download certification for
                                                                                                                                                            claims. We are working with
                                                                                                                                                            Denise Plante and Fran Clarke
                                                                                                                                                            from IVANS.
MetLife Auto and Home                                   6/12/09 (29)       AA        9/1/09 (11)   AA       2/17/10 (0)    AA      2/17/10                  Download re-certification for
                                                                                                                                                            Personal Automobile. We are
                                                                                                                                                            working with Denise Plante and
                                                                                                                                                            Suan Kinzer.
Michigan Millers Mutual                                  6/25/10 (3)       AA        6/29/10 (0)   AA                              6/29/10                  Download certification for batch
                                                                                                                                                            alerts. We are working with Sue
                                                                                                                                                            Norfleet.
Mutual Benefit Group                                     7/28/10 (0)       GG                                                      7/28/10                  Download certification for Direct
                                                                                                                                                            Bill Commission. We are
                                                                                                                                                            working with Chris Rice and
                                                                                                                                                            Steve Thomson from Connective
                                                                                                                                                            Technologies.
Northwest German Farmers                                8/26/09 (12)       AW        9/21/09 (7)   AW       11/20/09 (7)   AW      2/22/10                  Download certification for
Mutual Insurance Company                                                                                     1/28/10 (2)   AW                               personal automobile,
                                                                                                             2/22/10 (0)   AW                               homeowners and inland marine
                                                                                                                                                            and mobile home. We are
                                                                                                                                                            working with Sharon Kunz and
                                                                                                                                                            Joye Bauer from NxTech, Inc.
Ohio Casualty                                            6/5/09 (18)       RD        1/5/10 (11)   RD       4/14/10 (5)    RD      7/30/10                  Download re-certification for
                                                                                                            7/30/10 (0)    RD                               Business Auto and Workers
                                                                                                                                                            Compensation. We are working
                                                                                                                                                            with Pamela Peiser.
Ohio Casualty                                            2/9/10 (11)       RD        5/5/10 (2)    RD       7/30/10 (1)    RD                               Download re-certification for
                                                                                                                                                            BOP. We are working with
                                                                                                                                                            Pamela Peiser.
Ohio Casualty                                           3/10/10 (14)       RD        7/30/10 (1)   RD                                                       Download re-certification for
                                                                                                                                                            general liability and property;
                                                                                                                                                            and package including general
                                                                                                                                                            liability and property. We are
                                                                                                                                                            working with Pam Peiser.
Pekin                                                     5/5/10 (6)       AA                                                                               Download re-certification for
                                                                                                                                                            direct bill commissions. We are
                                                                                                                                                            working with Todd Bearden.
Pekin                                                   12/23/09 (1)       AG        2/24/10 (1)   AG        3/9/10 (0)    AG       3/9/10                  Download certification for
                                                                                                                                                            claims. We are working with
                                                                                                                                                            Dave Schlottman and Sheryl
                                                                                                                                                            Page from IVANS.


O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                         52
Company                           Contact made          Round 1                1    Round 2           2     Round 3            3    Testing    Pilot Agency   Notes
                                  Batch Back            Date Done            Tech   Date Done        Tech   Date Done        Tech   Complete   Success
                                  Specifications Sent   # Unsettled Issues          # Unsettled             # Unsettled             Date       Date
                                                                                    Issues                  Issues
Plymouth Rock                                             11/20/09 (4)       EW        12/8/09 (2)   EW       5/13/10 (12)   AW      6/29/10                  Download certification for
                                                                                                               6/29/10 (0)   AW                               personal umbrella. We are
                                                                                                                                                              working with Sarah Fraser and
                                                                                                                                                              Steve Thomson from Connective
                                                                                                                                                              Technologies.
Public Service Mutual Insurance                            1/21/10 (3)       AG        2/5/10 (0)    AG                               2/5/10                  Download certification for BOP.
Company / Magna Carta                                                                                                                                         We are working with Matt Dana
Insurance                                                                                                                                                     and Terry Woodford from
                                                                                                                                                              IVANS.
Reamstown Mutual Insurance                               2/12/2010 (10)      AA        3/4/10 (4)    AA        4/5/10 (0)    AA       4/5/10                  Download certification for
Company                                                                                                                                                       homeowners. We are working
                                                                                                                                                              with Matthew Schnader and
                                                                                                                                                              Steve Thomson from Connective
                                                                                                                                                              Technologies.
Rockford Mutual Insurance                                  12/8/09 (9)       AA        1/5/10 (8)    AA       1/25/10 (2)    AA       2/4/10                  Download re-certification for
Company                                                                                                       2/3/10 (4)     AA                               homeowners with inland marine
                                                                                                              2/4/10 (0)     AA                               and watercraft. We are working
                                                                                                                                                              with Varun Malhotra and Steve
                                                                                                                                                              Thomson from Connective
                                                                                                                                                              Technologies.
Rockingham Mutual Insurance                                1/14/10 (6)       AA        2/22/10 (0)   AA                              2/22/10                  Download certification for
Company                                                                                                                                                       personal automobile. We are
                                                                                                                                                              working with Shawn Lough and
                                                                                                                                                              Dave Johnson from IVANS.
Rockingham Mutual Insurance                               5/20/10 (16)       GG        6/9/10 (1)    GG       6/14/10 (0)    GG      6/14/10                  Download certification for
Company                                                                                                                                                       Homeowners with and without
                                                                                                                                                              Inland Marine. We are working
                                                                                                                                                              with Shawn Lough and Dave
                                                                                                                                                              Johnson from IVANS.
SECURA                                                      4/5/10 (2)       AG        4/14/10 (2)   AG       5/11/10 (1)    AG      5/26/10                  Download certification for
                                                                                                              5/26/10 (0)    AG                               Commercial Auto with the old
                                                                                                                                                              coverage groups (5DCV and
                                                                                                                                                              6CVC). We are working with
                                                                                                                                                              Natalie Felhofer.
SECURA                                                    9/16/09 (27)       AW      10/28/09 (38)   AW       1/27/10 (27)   AW                               Download recertification for
                                                                                                              3/11/10 (17)   AW                               monoline automobile and
                                                                                                                                                              homeowners with inland marine
                                                                                                                                                              and watercraft and package
                                                                                                                                                              including automobile,
                                                                                                                                                              homeowners with inland marine
                                                                                                                                                              and watercraft and personal
                                                                                                                                                              umbrella. We are working with
                                                                                                                                                              Sharon Ramsaroop.
Southern Fidelity Managing                                8/31/10 (10)       AW                                                                               Download certification for
Agency                                                                                                                                                        dwelling fire and homeowners
                                                                                                                                                              with inland marine. We are
                                                                                                                                                              working with Kirk Luchman and
                                                                                                                                                              Dave Johnson from IVANS.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                           53
Company                           Contact made          Round 1                1    Round 2           2     Round 3           3    Testing    Pilot Agency   Notes
                                  Batch Back            Date Done            Tech   Date Done        Tech   Date Done       Tech   Complete   Success
                                  Specifications Sent   # Unsettled Issues          # Unsettled             # Unsettled            Date       Date
                                                                                    Issues                  Issues
SPARTA Insurance Company                                   3/29/10 (8)       RD        4/19/10 (3)   RD       5/14/10 (0)   RD      5/14/10                  Download certification for
                                                                                                                                                             general liability and property.
                                                                                                                                                             We are working with Enrico
                                                                                                                                                             Ferrante and Laura Duke at
                                                                                                                                                             NxTech
Specialty Insurance                                        8/17/10 (2)       AW        8/30/10 (0)   AW                             8/30/10                  Download certification for
                                                                                                                                                             Personal Automobile. We are
                                                                                                                                                             working with Mike Sobczak and
                                                                                                                                                             Terry Woodford from IVANS.
State Auto Insurance Companies                            3/31/10 (39)       AW       8/20/10 (17)   AW                                                      Download certification for
                                                                                                                                                             Personal Umbrella. We are
                                                                                                                                                             working with Trina Logan.
Stonetrust Commercial Insurance                           1/20/10 (11)       RD        2/1/10 (0)    RD                              2/1/10                  Download certification for
Company                                                                                                                                                      workers compensation. We are
                                                                                                                                                             working with Justin Farr and
                                                                                                                                                             Laura Duke from NxTech.
Texas Security General                                     3/12/10 (3)       AW        4/7/10 (3)    AW       4/15/10 (0)   AW      4/15/10                  Download certification for
                                                                                                                                                             personal homeowners. We are
                                                                                                                                                             working with Tom Contreras and
                                                                                                                                                             Steve Thomson from Connective
                                                                                                                                                             Technologies.
Tim Parkman, Inc.                                        3/31/2010 (14)      GG        5/6/10 (0)    GG                              5/6/10                  Download certification for
                                                                                                                                                             personal Homeowners. We are
                                                                                                                                                             working with Mike Leach and
                                                                                                                                                             Steve Thomson from Connective
                                                                                                                                                             Technologies.
Tim Parkman, Inc.                                        6//21/2010 (7)      AW        6/29/10 (0)   AW                             6/29/10                  Download certification for
                                                                                                                                                             mobilehomes that will download
                                                                                                                                                             to homeowners and dwelling fire.
                                                                                                                                                             We are working with Mike Leach
                                                                                                                                                             and Steve Thomson from
                                                                                                                                                             Connective Technologies.
Tokio Marine Management                                   8/27/10 (18)       AA                                                                              Download re-certification for
                                                                                                                                                             personal automobile,
                                                                                                                                                             homeowners with inland marine
                                                                                                                                                             and watercraft. We are working
                                                                                                                                                             with Kevin Vroman and Pam
                                                                                                                                                             Blessing from NxTech.
Tower Hill Group                                           4/26/10 (7)       GG        5/13/10 (4)   GG       5/21/10 (1)   GG      5/26/10                  Download certification for Direct
                                                                                                              5/26/10 (0)   GG                               Bill Commission. We are
                                                                                                                                                             working with Catrina Cole and
                                                                                                                                                             Steve Thomson from Connective
                                                                                                                                                             Technologies.
Travelers                                                   8/6/10 (4)       AG        8/12/10 (1)   AG       8/17/10 (0)   AG      8/17/10                  Download re-certification for
                                                                                                                                                             Businessowners Policy and
                                                                                                                                                             Package including General
                                                                                                                                                             Liability and Property. We are
                                                                                                                                                             working with Bob Crockwell and
                                                                                                                                                             Terry Woodford from IVANS.



O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                           54
Company                          Contact made          Round 1                1    Round 2            2     Round 3           3    Testing    Pilot Agency   Notes
                                 Batch Back            Date Done            Tech   Date Done         Tech   Date Done       Tech   Complete   Success
                                 Specifications Sent   # Unsettled Issues          # Unsettled              # Unsettled            Date       Date
                                                                                   Issues                   Issues
Union Mutual Fire Insurance                               6/17/10 (1)       AA        6/21/10 (0)    AA                             6/21/10                  Download certification for Direct
Company                                                                                                                                                      Bill Commission. We are
                                                                                                                                                             working with Diane Davis and
                                                                                                                                                             Terry Woodford from IVANS.
United Fire & Casualty Company                           6/17/10 (22)       AG        7/2/10 (6)     AG       7/9/10 (1)    AG      7/15/10                  Download re-certification for
                                                                                                              7/15/10 (0)   AG                               BOP, Property, General Liability,
                                                                                                                                                             Workers Compensation, Business
                                                                                                                                                             Auto and Commercial Umbrella.
                                                                                                                                                             We are working with Dan Drake
                                                                                                                                                             and Terry Woodford from
                                                                                                                                                             IVANS.
Vermont Mutual Group                                      2/9/10 (13)       AW      Removed from                                                             Download re-certification for
                                                                                     certification                                                           homeowners with inland marine
                                                                                      process on                                                             and watercraft. We are working
                                                                                      8/11/2010                                                              with Julie Thompson and Terry
                                                                                   because we have                                                           Woodford from IVANS.
                                                                                       not got a
                                                                                    response for 6
                                                                                       months.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                                           55
Forms Supported In TAM, Vision and Epic

                                                        United States Versions

                                                Upload – Batch and Real-Time

                   Form Name                                 TAM       TAM    TAM    Real-   Real-    Real-
                                                              8.5       9.4   10.4   Time    Time     Time
                                                                                     TAM     Vision   Epic
                   Personal Auto Application                   X         X       X    X        X       X
                   Dwelling Fire Application                   X         X       X    X        X       X
                   Homeowners Application                      X         X       X    X        X       X
                   Inland Marine Application (if included      X         X       X    X        X       X
                   with Homeowners)
                   Personal Umbrella Application               X         X       X    X        X       X
                   Personal Watercraft Application if          X         X       X    X        X       X
                   included with Homeowners)
                   Change Request Personal Auto                X         X       X
                   Change Request Homeowners                   X         X       X
                   Change Request Pers. Dwelling Fire          X         X       X
                   Change Request Pers. Inland Marine          X         X       X
                   Endorsement Bridge                                                 X        X       X
                   FNOL - Auto Loss Notice                     X         X       X    X                X
                   FNOL - Liability Loss Notice                X         X       X    X                X
                   FNOL - Property Loss Notice                 X         X       X    X                X
                   FNOL - Workers Compensation Loss            X         X       X    X                X
                   Notice
                   Account Current                             X         X       X
                   Comm. Business Auto Application             X         X       X    X        X       X
                   Comm. Workers Comp. Application             X         X       X    X        X       X
                   Business Owners Application                 X         X       X    X        X       X
                   Commercial General Liability                X         X       X    X        X       X
                   Commercial Property                         X         X       X    X        X       X
                   Agriculture Property                        X         X       X
                   Agriculture Property Scheduled and          X         X       X
                   Unscheduled Personal Property
                   Agriculture Liability                       X         X       X
                   Billing View                                                       X        X       X
                   Claims Inquiry                                                     X        X       X
                   Policy View                                                        X        X       X
                   Loss Run Inquiry                                                   X        X       X
                   Alerts                                                             X
                   Website Sign-on                                                    X        X       X
                   Make Payment                                                       X        X       X
                   MVR                                                                X        X       X

All applications, Change Requests, and loss notices can be transmitted in Print Image Format (also known as AL1 format) for
TAM only.




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                             56
                                          Download - Batch ACORD AL3 Format

                  Form Name                      TAM      TAM      TAM       Vision   Vision   Vision   Epic
                                                  8.5      9.4     10.4       4.5       5.3      6.3     4.0
                  Personal Auto Application        X        X        X         X        X        X       X
                  Dwelling Fire Application        X        X        X         X        X        X       X
                  Flood Application                X        X        X         X        X        X       X
                  Homeowners Application           X        X        X         X        X        X       X
                  Personal Insurance                                                                     X
                  Application (ACORD 88)
                  Residential Section                                                                    X
                  (ACORD 89)
                  Personal Inland Marine           X        X        X         X        X        X       X
                  App.
                  Personal Mobile home App.                                    X        X        X       X
                  Personal Umbrella App.           X        X        X         X        X        X       X
                  Personal Watercraft App.         X        X        X         X        X        X       X
                  Comm. Business Auto App.         X        X        X         X        X        X       X
                  Business Owners Policy           X        X        X         X        X        X       X
                  Comm. General Liability          X        X        X         X        X        X       X
                  Comm. Property Application       X        X        X         X        X        X       X
                  Comm. Umbrella                            X        X                                   X
                  Comm. Workers Comp.              X        X        X         X        X        X       X
                  App.
                  Batch Alerts!                                      X
                  Claims Status                             X        X
                  Direct Bill Commission           X        X        X         X        X        X       X
                  State.
                  Agriculture Property             X        X        X
                  Agriculture Property             X        X        X
                  Scheduled and
                  Unscheduled Personal
                  Property




O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              57
Internal Use Only Report

NOTE: THIS REPORT IS FOR INTERNAL USE ONLY AND SHOULD NOT UNDER ANY CIRCUMSTANCES BE
DISTRIBUTED TO AN AGENCY OR COMPANY.

ACIC – will download mobilehome to the homeowner application.

Allied – will download motorcycles, ATV’s and snowmobiles to their personal auto application.

American Modern Insurance – certified for mobilehome that download into the homeowner application. Sometimes
they also send one inland marine schedule. We have not certified them for inland marine. Technically, they only send
mobilehome policies and not homeowner. We have also certified them for download for personal automobile. They
download recreational vehicles such as motor homes, travel trailers, motorcycles, and snowmobiles that are displayed on
the personal automobile application.
Assurant Group – (American Bankers Insurance Company of Florida) – has signed the Interface Agreement. They
will develop company unique screens for flood insurance that they will place behind their homeowner application. They
will download flood information to their agencies that will update these company unique forms. They have no intention of
uploading this data. They are now using NCSI to do the reformatting of the flood information that will download to the
homeowner application.

Auto Club Group – AAA - Michigan – will download mobilehome to the homeowner application.

Auto Club South Insurance – will download flood information into the homeowner application.

Barton Mutual Insurance Company – will download farmowners policies with inland marine to the homeowners and
inland marine application.

Berkley Information Services – Berkley Information Services handles many companies who are part of the Berkley
Group.

CGI Information Systems & Management Consultants, Inc. (formerly ISI Systems, Inc.) - provides Massachusetts
auto processing for different insurance companies who write business in the state of Massachusetts. CGI’s goal is to
provide several different ways of batching back the new business and endorsement transactions to their agencies. They
can download directly back to CGI’s Vision product, to a floppy disk, or use Batch Update from Files. CGI reformats data
for Berkshire Mutual, C.N.A, New England Fidelity, Peoples Service Insurance, Quincy Mutual, Safety Insurance,
Premier/Travelers Insurance of Massachusetts, and Trust Insurance.

Cincinnati - Cincinnati provides their agencies with a software rating and issuance system called Keylink. Keylink has a
move option that updates the automobile and homeowner policy/application in TAM. If the agency is not currently doing
download they will need our Keylink Software to have the capability to update TAM with data from Keylink. There is no
software charge or semi-annual support fee for the Keylink Software. We have a special agreement with Cincinnati
Insurance on the Keylink Software. Agents would use the Batch Update from Files option to load the data from Keylink.
The dwelling fire download also supports mobilehome policies. The Keylink software may not be used any more. They
may have converted all of their agencies to IVANS.

C.N.A. – Commercial Lines – C.N.A. no longer uses this feature for commercial lines because it is only available to
select agencies. The C.N.A. POS (Point of Sale) System uses Batch Back to integrate with TAM. The user enters the
data in the C.N.A. System. C.N.A. then writes an ACORD AL3 file out for the agency, the agency uses the Batch Update
From Files option to load the data into TAM. This system is used for commercial lines only. This process is also known
as a “Sideload”. The C.N.A. P.O.S. is for their small commercial new business processing which includes their BAPP
(Business Owners Policy), CAPP (Contractors Policy) and SNAP (Small Not Fleet Auto) products. We had certified them
for BA, WC and Package that included PR and GL. C.N.A. has asked us not list them as having commercial lines
download capability since this is not a true download. If an agency contacts us regarding commercial lines we are to refer
them back to C.N.A. and they will explain the process to their agents.

Commerce - They will be sending an agent’s entire of business through their proprietary communications network instead
of the way we normally handle the initial loads. Commerce will take care of setting up an agent for the daily download
since it is their own network that the agents will be using.

O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                           58
Cumberland – will download mobilehome to the homeowner application.

Erie Insurance Group - The policy numbers that appear on the paper declaration that is sent to the Erie agencies is not
the same format that Erie is downloading to the agencies. The agencies will need to manually correct the policy numbers
in TAM on the billing screen prior to getting the first download or all policies will go into the suspense file. The agencies
can obtain a list of the correct policy numbers by contacting the Data Sharing Help Desk at Erie Insurance. If the agency
decides not to manually correct the policy numbers they will be able to move every transaction received on the download
from the suspense file and any subsequent activity on these customers will now match properly and will not go to the
suspense file. Erie does not allow Initial Loads in the traditional sense. They do have an initial load type function from the
Erie Data Sharing software for personal auto.

Erie and Niagara Insurance Association – has been certified for personal lines download for Homeowners with Inland
Marine, Dwelling Fire, Mobile Home that will update the Homeowners application, Land Lord policies that will update the
Dwelling Fire application.

Fairmont Farmers Mutual – will download mobilehome to the homeowner application.

Florida Family – will download flood information to the homeowner and dwelling fire applications.

Florida Select Insurance Agency, Inc. – will download mobilehome to the homeowner application.

Foremost - Foremost specializes in mobile homes that they download as homeowner and dwelling fire. They write motor
homes and trailers that they download as auto policies. The Transformation Station rating bridge for real time will include
Homeowners (including mobilehome) and Automobile (including motor home and travel trailers).

Mobile Home vs. Homeowners:
• Vision supports a Mobile Home Application (ACORD 85) for download whereas TAM does not.
• For TAM, since a Mobile Home Application is not supported, the company would need to send “HOME” in the 2TRG07
rather than “MHOME”. TAM will not process the transaction if the 2TRG07 = “MHOME”.
• For Vision, it is acceptable to send either HOME or MHOME in the 2TRG07, 5BPI04 and 5PIG01 and if the 6MHT is
present then a Mobile Home Application will be created or updated.
• For Vision the trigger is the 6MHT group. If this group is present in the AL3 file then a Mobile Home Application will be
created or updated.

Foremost is in fact sending the 6MHT group. Applied Systems confirmed that when MH is sent in the 6HRU01 it does not
trigger the creation of a Mobile Home application.

Frankenmuth Mutual - They attach watercraft and sports vehicles to the homeowner application.

Germania Insurance Company – they will download farmowners policies as either dwelling fire or homeowners
depending on how the agency would like to receive them. They write farms and homes on their farmowners policies that
will map to either the dwelling fire or homeowners application. The inland marine schedule may include farm buildings or
machinery. They have separate policy numbers for the liability and property portions of the homeowners and dwelling fire.
This means they may have 2 separate policies for homeowners where we would normally see the liability and property on
the same policy. Mobilehome downloads to the homeowners application.

Hagerty Insurance – has been certified for download for personal auto. They have a special arrangement with
Encompass Insurance to download from their system to agencies that do not have contracts with Encompass Insurance.
They will be using IVANS to download. We will list Hagerty Insurance on the Interface Status Report per their request.
They are some what like an MGA.

Marysville Mutual – will download farm policies to the personal dwelling fire application. They will also download regular
dwelling fire policies to the dwelling fire application. They will also download farm policies with inland marine to their
homeowners and inland marine applications.

MMG Insurance - Maine Mutual – will download snowmobiles to the personal auto application.

Michigan Millers – will download mobilehome information to the homeowner application.

Millville Mutual – will download mobilehome information to the homeowner application in TAM and to the mobilehome
application in Vision. As for DORIS the mobilehome information can either update the homeowners or mobilehome
O:\Compint\Department\Status Documents\20100901USInterfaceStatusReport.doc                              59
application depending on which one was chosen

Motorists Mutual – will download mobilehome information into the homeowner and dwelling fire applications.

Mutual Benefit - For Inland Marine they only support Summary Groups (5PPS). Individual items (5PPI) will not be
downloaded.

Nationwide – recreational vehicles are also downloaded to the personal auto application. They will download
mobilehome to the homeowner application with an attached 6MHT group. They download monoline inland marine and
also homeowners with an attached inland marine.

North Pacific – will download mobilehome to the homeowner application.

Old Guard – will download mobilehome to the homeowner application.

Tim Parkman Inc. - will download mobilehome to the dwelling fire and homeowner application.

Pekin – the download for personal automobile includes motorcycle and RV – recreational vehicles.

Progressive Insurance – They offer download capability through IVANS and the Internet. Auto download will include
motorcycles, snowmobiles, travel trailers, and motor homes. Note: 9/98 - Progressive has offered download of
Watercraft policies to their agencies through Personal Auto Transactions. Applied has not certified this download and will
not support it. Note as of 10/1/2008 Progressive will download the Watercraft policies to the Watercraft
applications rather than to the Personal Auto application.

Rockingham Mutual - For Scheduled Personal Property, Rockingham only downloads the 5PPS summary records.
They do not download any 5PPI detail records.

Safeco - has been certified on download for earthquake policies. These policies will either load to the homeowner or
dwelling fire applications. The insured will have a primary home or dwelling fire application in addition to the earthquake
policy. The earthquake policies will have a different policy number than the primary home or dwelling fire policy. The
form type will be “EQ”, the policy number will begin with “EA”, and the company product code will be “EQK”.

Selective - will download flood information to the homeowner and dwelling fire applications.

Tower Hil – will download mobilehome information to the homeowner application.

Travelers – will download flood information into the homeowner application.

Tri-State - will download motorcycles and collector cars to the personal auto application.

Union Mutual – will download mobilehome to the homeowner application.

Union Standard – will download motorcycles to the personal auto application.

Upland Mutual – will download mobile home to the personal homeowners application. They will also download farm
policies to the personal dwelling fire application and farm policies to their personal homeowners applications.

Wolverine - Inland Marine download will contain summary (5PPS) information only. No individual items (5PPI) will be
downloaded.

Zurich Insurance Group - Download and Initial Load are NOT supported in Texas. The personal auto download
includes motorcycle. Zurich Insurance Group has been removed from the Interface Status Report. They no longer write
personal lines. Zurich North America still remain on the report since they write commercial lines. The personal lines are
now being handled by Farmers Insurance Group. Zurich bought Farmers, Farmers then bought Foremost. Zurich is now
only commercial lines, Farmers and Foremost are personal lines and they are both separate from Zurich.




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Terminology

ACORD – Association for Cooperative Operations Research and Development. ACORD is responsible for developing the
ACORD paper applications and supplemental forms in addition to the ACORD electronic standards. The electronic
standards provide a standardized method for transmitting information from agencies to companies and vice versa.
Applied Systems is an ACORD member.

ACT – Agent’s Council on Technology – a sub-group of IIABA.

AIA – Aviation Insurance Association

AL1 - Automation Level 1, also known as Print Image. This is a level assigned to an ACORD or CSIO standard indicating
the type of processing required by the receiver to process a transaction. AL1 standard transactions are designed to
transmit data between the agency and company that will be printed when it is received.

AL3 - Automation Level 3, also known as Machineable. This is a level assigned to an ACORD or CSIO standard
indicating the type of processing required by the receiver to process a transaction. AL3 standard transactions are
designed to transmit data between the agency and company that will be processed automatically when it is received. This
format is used in batch upload and download.

ASA – Aviation Software Alliance

ASCnet – Applied Systems Client network – is the User Group for Applied Systems agencies. This organization has
many chapters or regions located in the U.S. and Canada. Every year in September or October they host TENCon
(Technology, Education and Networking Conference). This conference brings agencies, companies, vendors and Applied
Systems Staff together for educational sessions. This organization is very active and vocal in the ACORD Standards
process and at the IVANS Conference.

ASP – also known as Application Service Provider

AUGIE – ACORD User Group Information Exchange – comprised of all major vendors’ user group presidents, carriers
and vendor representatives

Automatic Download Invoicing – also known as ADI. This is a process where the agency management system has an
option to run a program that automatically completes the direct bill invoicing process using the premium information that is
sent in the policy detail download process. Agencies will either setup Automatic Download Invoicing or Direct Bill
Commission download for a company but not both of them.

Batch Back - See Download.

Batch In - See Upload.

Batch Interface – This is the process of sending and receiving groups of data (policies) to and from the companies in one
session. Data that is to be sent to a company is queued in the agency system for subsequent transmission. This process
can be done any time throughout the day or it can be done through night processing.

Batch Update From Files – also known as BUFF. Batch Update from Files is an option in TAM to update downloaded
policies from companies that do not use the AT&T Global Network Services (AGNS) or IVANS Network. The use of this
option results in multiple workflows for the agency.

Baud Rate - Term of measurement (speed) that represents about one bit per second. If a modem is 9600 baud, this
means that it can transmit 9600 bits per second. The higher the baud rate on the modem the faster data can be
transmitted.

Comm-Press - Compression routines developed by Comm-Press, Inc. that allows the vendors and companies to
compress files that are to be transmitted electronically. By compressing the files using these routines the transmission
costs through IVANS are greatly reduced.

Communication Log - A report produced after a batch transmission, or driver services transmission is completed. The
report lists all transactions that were sent and received and their status.
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CSIO - Centre for the Study of Insurance Operations. CSIO is responsible for developing the CSIO paper applications
and supplemental forms in addition to the CSIO electronic standards. The electronic standards provide a standardized
method for transmitting information from brokerages to companies and vice versa. The Canadian version of The Agency
Manager is licensed to use CSIO forms and standards. CSIO works closely with ACORD on XML Standards.

Direct Bill Commission Download – This type of download is where the company sends the agency via download an
ACORD AL3 file that contains the same information as the direct bill commission statement. This information
automatically is then taken into the agency management system accounting module, just as if the agency staff was
entering the commission information manually. The commission check, which matches the commission statement, will be
mailed or electronically deposited, depending on the agency agreement with the carrier. Agencies will either setup
Automatic Download Invoicing or Direct Bill Commission download for a company but not both of them.

DORIS – Dependable Organized Reliable Insurance Systems. DORIS was the former name of the company. DORIS is
now part of the Applied Systems family of products – TAM, Vision, DORIS and Epic. DORIS is positioned towards the
smaller sized agencies. DORIS refers to those users running The Agent’s Choice and DORISOnline systems.

DORISOnline – The ASP Hosted Online system for DORIS.

Download - Also known as Batch Back. Download is the process of sending data from the company to the agency and
automatically updating the agency's database with the company data.

Download Setup - Also known as DSP. The Download Setup is the process of creating a list of TAM customer ids on an
agent's system as a paper report, a file on a diskette, or an upload file, of the policies written with a company. The
company loads the customer ids into their system to be used in download transactions.

DSP – refer to Download Setup.

EDI - See Electronic Data Interchange.

Electronic Commerce - The end-to-end digital exchange of all information needed to conduct business. Examples
include EDI transactions, and e-mail.

Electronic Data Interchange - The inter-organizational, computer-to-computer exchange of structured information in a
standard, process able format.

Electronic Mail - Also known as e-mail, is the ability to transmit memos and correspondence electronically through an
internal or external network.

E-Mail - refer to Electronic Mail.

FEMA – Federal Emergency Management Agency – manages the National Flood Insurance Program (NFIP) in the U.S.

FIBM - Forms/Interface Batch Back Module. An Applied Systems product that controls downloads through The Agency
Manager. This module is required for interface purposes which includes batch upload, batch download and real time
(Transformation Station). There is an annual support fee associated with this module.

FIM - Forms/Interface Module. This module is part of The Agency Manager that was developed by Applied Systems. It
controls the ACORD applications, change requests, loss notices and other forms. This module is also responsible for
controlling the batch upload, and interactive interface.


IIABA – Independent Insurance Agents and Brokers Association. Also, known as the Big “I”. This association is the
largest association of independent insurance agencies in the U.S.

Initial Load - A one time, mass load of a new or existing agency management system with current policy data from an
insurance company. Initial loads are normally done for new systems to reduce the manual process of entering in
customers and applications, converting old agency data, or as an efficient means of obtaining the most current and
accurate data for an agency's policies. When an initial load is done for a new system the data will go to a Suspense File.
Policies will need to have a customer id assigned prior to the customer and application being created automatically.


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Interface - Electronic communication between an agency and their companies.

IVANS - Insurance Value Added Network Services. IVANS provides access to the AT&T Global Network Services
(AGNS), billing, and other industry services and to the IVANS ECS. Provides Transfer Manager Access software, billing
services and licenses Transformation Station from Applied Systems.

IVANS/AT&T Global Network (AGNS) – Provides industry wide network access to the AT&T Global Network Services
(AGNS). The principal value added services provide message bundling and protocol conversion. For batch interface,
information is transmitted to the network and stored until the receiver requests the data

IVANS ECS - IVANS Electronic Commerce Server is a secure Internet Protocol (IP) network for agencies and companies
that are not using the AT&T Global Network Services (AGNS) for interface. For batch interface the IVANS Transfer
Manager software must be used to access the ECS. Provides a more cost efficient means of access for Batch Interface
than AGNS IE.

IVANS Transfer Manager - Software developed by IVANS, used to connect and log on to the AT&T Global Network
Services (AGNS) and the IVANS ECS for batch interface. The connection can occur by using a dial up connection or a
broadband connection.

IVANS Transformation Station – This software is responsible for the real-time interface between insurance companies
and agency management systems. Transformation Station is an IVANS managed Internet data exchange, providing a
seamless connection between agency management systems (agencies) and insurance companies. Transformation
Station allows agents to process insurance company policy transactions, and retrieve insurance company account status
information, directly from within their agency systems with the click of a mouse button, at exactly the time they need it.

IVANS – Transformation Station Agent Station – on the agency side, Agent Station is integrated into the agency
management system and provides real-time delivery to Transformation Station. Agent Station (AS) is a Component
Object Model (COM) object library that encapsulates client-side data stream creation, parsing and mapping necessary for
real-time transactions.

IVANS – Transformation Station Destination Station – on the carrier side, Destination Station allows the recipient to
receive a data stream, process it and respond in real-time. Destination Station is not software. It is a set of specifications
that provides a carrier the ability to accept and respond to transactions from Transformation Station at a designated server
or web site via an HTTPS Post.

LIG - Local Interface Gateway is a local telephone access to an AT&T Global Network Services (AGNS) node.

Machineable - See AL3.

Modem - Modems are devices that perform modulations and demodulations for data communications. The device used
to transfer information from one computer to another over a phone or leased line.

MVR - Motor Vehicle Report - a report listing a persons' driving history record.

NAIC - National Association of Insurance Commissioners. Each company that is doing business in the United States is
assigned a unique NAIC Code. Some companies have multiple NAIC Codes to represent the subsidiary companies
under the main company.

NFIP – National Flood Insurance Program – see FloodSmart.gov for additional information on flood insurance.

Node - A network junction or connection point. Throughout the United States and Canada, the agencies have local phone
numbers to access the AT&T Global Network Services (AGNS). Each phone number is related to a node on the network.

PIA – Professional Insurance Agents. This association is for independent insurance agents.

Predictive Modeling – A new rating model that is highly accurate and extremely complex that relies on a single source
rating and underwriting from the carrier as opposed to comparative rating (manufactured rates) that are no longer effective
and efficient.

Print Image - See AL1.


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Protocol - A standardized and formalized set of conventions or rules used to describe how data and information are to be
transferred between two or more computer devices. Examples of protocols are; asynchronous, bisynchronous, and
synchronous.

RCCAQ – Regroupement des Cabinets de Courtage en Assurance du Quebec – provincial broker association.

Real-Time Interface – Is the process of sending a policy (e.g., quote request) or transaction request (e.g., billing inquiry)
and receiving a response immediately. Applied Systems developed Transformation Station (known as WARP in Canada)
as the first industry real-time agency/carrier interface module. Batch interface is the opposite of real-time interface.

Definition per AUGIE: The ability of an agency or brokerage employee to click on a button from a client file in their agency
management system for immediate access to carrier information on that client. The transaction may be a quote, billing
inquiry, claim inquiry, loss runs, policy view, endorsement or a request for information. This provides a single workflow
for servicing or quoting.

For reporting purposes, a request and response or a bridging transaction is one real-time transaction. Do not include
automated logons to carrier Web sites as real-time transactions unless they navigate directly to a particular policy /
transaction. Delivery of a manufactured rate should not be included, nor should ordering or third party information reports.

SEMCI - Single Entry Multi Company Interface - SEMCI refers to the ability to enter data into the agency system and
upload that data to multiple company systems without having to re-enter the data into the company system. To complete
the SEMCI cycle the company would return the information in a download to update the agency's system.

Suspense - A temporary storage location for policies, direct bill commission transactions, ALERTS and claims that has
been received through download, but were not able to match automatically to policies in TAM, Vision and DORIS. These
transactions will be assigned a client id to either create or update and existing customer and application in the
management system.

Synchronization - Synchronization normally refers to the daily, or routine, updating of an agency database with
information from the company. This can occur at renewal time of the policy, or by policy endorsement.

TAC - The Agents Choice – the name of the DORIS LAN agency management system.

TAM - The Agency Manager. TAM is the computer software management system developed by Applied Systems for
insurance agencies and brokers.

Transaction - In batch interface, a transaction is normally one image of a policy for upload or download.

Upload - Also known as Batch In. Upload is the process of sending ACORD AL3 or AL1 data from the agency to the
company. AL3 data will automatically update the company's database with the agency's data.

Vision – A computer software management system developed by Applied Systems for insurance agencies. Vision is
geared towards high end agency that has a large number of users or complex accounting needs.

WARP – the name associated with our real time software that is used by our Canadian TAM agents. Is the process of
sending a policy (e.g., quote request) or transaction request (e.g., billing inquiry) and receiving a response immediately.
Applied Systems developed WARP as the first industry real-time agency/carrier interface module.

XML – Extensible Markup Language – this language is used in our real time interface (Transformation Station and
WARP). ACORD has both XML and AL3 Standards for the transmission of data.




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Changes to Report

The following companies or lines of business have been certified since the last report was issued. Refer to Batch Back /
Initial Load Development Stages section of this document for New Companies/New Development for a status on a
specific company and the rounds of testing for download certification. Unless it is stated differently below the
download certification will be for all four Applied Systems management systems: TAM, Vision, DORIS and Epic.

Alfa Alliance Insurance Company – Effective 8/31/2010 – is releasing personal lines Real Time Homeowners and
Automobile Rating via a Bridge to their TAM, Vision and Epic agencies for the states of NC, TN and VA.

Berkley Mid-Atlantic Group – Effective 8/6/2010 - has been certified for download for Claims to their TAM and Epic
agencies. Claims download is not supported in our Vision or DORIS management systems. Agencies need to be on
TAM 9.3 or higher or Epic 4.0 or higher. Claims download is only supported for those companies who download via
IVANS. Effective 8/25/2010 – has been certified for personal lines download for Watercraft to their TAM, Vision, DORIS,
and Epic agencies.

Bristol West Insurance – Effective 8/30/2010 - Foremost Insurance Group announced it has re-branded Bristol West
Auto Insurance to the Foremost brand to support the company's market strategy. The Bristol West brand will be
transitioned to Foremost in all states by year end.

Buckeye Insurance Group – Effective 8/13/2010 – has been re-certified for personal lines download for Dwelling Fire
and Homeowners with inland marine and watercraft to their TAM, Vision, DORIS, and Epic agencies.

CFM Insurance, Inc. (Central Mutual and Concordia Farmers Mutual) – we recently certified Central Mutual (located in
Missouri). The merger of Central Mutual and Concordia Farmers Mutual into a new company named CFM Insurance, Inc.
This is a name change only that will need to be made on all of our Reference and Status Reports.

Continental Western Insurance – Effective 8/19/2010 – has been certified for download for Batch Alerts to their TAM
agencies. Batch Alerts Download is only supported via IVANS and available on TAM 10.3 and above.

Erie Insurance Group – Effective 8/11/2010 – never implemented Direct Bill Commission download even though they
were certified. We are therefore removing it from our reports and reference guides.

Fairmont Farmers Mutual Insurance Company – Effective 8/6/2010 – has been certified for personal lines download
for Dwelling Fire, Mobilehome (download to homeowners) and Homeowners with Inland Marine to their TAM,
Vision, DORIS, and Epic agencies.

Freedom National Insurance – Effective 8/5/2010 – has been certified for personal lines download for Automobile to
their TAM, Vision, DORIS, and Epic agencies.

Germania Farm Mutual Insurance Association – Effective 8/23/2010 – has been re-certified for personal lines
download for Automobile, Dwelling Fire, Homeowners with Inland Marine and Mobilehome (download to
homeowners) to their TAM, Vision, DORIS, and Epic agencies.

GHS Property and Casualty Insurance Company – Effective 8/18/2010 – has been certified for personal lines
download for Homeowners to their TAM, Vision, DORIS, and Epic agencies.

IMT Group – Effective 8/26/2010 – has been certified for personal lines download for Umbrella to their TAM, Vision,
DORIS, and Epic agencies.

Liberty Mutual Agency Markets (including America First, Colorado Casualty, Golden Eagle, Indiana, Liberty
Northwest, Montgomery, Ohio Casualty, Ohio Casualty Group Legacy and Peerless) – Effective 8/16/2010 – no
longer offers batch upload for any of their companies.

Specialty Insurance – Effective - 8/30/2010 – has been certified for personal lines download for Automobile to their
TAM, Vision, DORIS, and Epic agencies.

Travelers Insurance Company – Effective 8/17/2010 – has been re-certified for commercial lines download for
Businessowners Policy and Package policies including General Liability and Property to their TAM, Vision, DORIS,
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and Epic agencies.




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