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dwin Ryan Bald dvocate Customer Ad W Want the Se creased Pr ecret to Inc oyee Produ rofitability and Emplo uctivity? eploy Virtua Offices by Utilizing Your Com De al g Existing Te mpany’s E echnology Ryan Baldwin, Customer Adv R vocate of employees, als known as e so xcellent wirele cities have ex ess CK Telephone Explains How This e, t telecommuters work at hom offices s, me broadband co overage so ind dividuals Simple Concept is Changing the Way S t e either in a part or full-time c t capacity to t can connect t the Internet anytime, Organizations Conduct Busin for O ness a te t and collaborat for the most part anywhere. th Better he e electronically with other em mployees. ds In regard to the V s of Virtual offices are a matter o degree telecommuni ications component, the EN A NID, OK — April 15, 2011 1— since even in conventional o s c offices recent advan oIP ncements in Vo are ncreased profit In tability and em mployee many business relationships are m s s e sweeping the globe becaus it se roductivity is what we all str for pr w rive maintained acr m ed ross distribute ple enables peop to speak through the s ners y as business own on a daily basis. environments. For instance e e, Internet. Unnlike regular ph hone Si s imply put, this is what keeps us customers and suppliers are located c d P ns service, VoIP conversation are oing, because if we stop ther is a go re a es, ct at different site and projec co- transformed into digital information ood ur go chance ou company we will e workers are of located in different w ften n r d and sent over a broadband data ot no be around to omorrow. The are ere divisions. In both traditiona and d b al oIP network. For example, Vo calls many ways orga m anizations atteempt to virtual office's the organizat v s tion connect to a server where v voice chieve these ob ac bjectives. However; m mission remain the same, b some ns but is nto information i truncated in packets here p th is one in particular that’ ’s business proce b e edures change in the oss and sent acro the Interne et aining tremend ga dous popularit ty latter to accom l mmodate collab aboration ce bypassing the long distanc carrier mong senior management te am m eams of a at a distance. This altogether. T essentially means mall zed sm to mid siz companies across s that VoIP cal llers do not usse he th country. Es ssentially, it is the W What technol d logy is needed to set traditional ph d hone lines and can avoid eployment of virtual offices through de v u o up a virtual office? expensive lon ng-distance ch harges, he o th utilization of a company’s s dramatically impacting a c company’s xisting technol ex logy. That’s ri ight! o In order to conduct busiiness in bottom line. ly You can actuall tap into a cu urrent t ll o this fashion, al that needs to be done nd an fixed asset to expand you ur is the integrati of phone, c i ion computer, he What are th benefits? usiness, impro the bottom line, bu ove m e x. email, and fax Again, this is current ave ha more prod ductive and hap ppier technology tha is already be t at eing re There ar a number of f mployees, and achieve a wo em d ork/life utilized in-hou u r use. The other items y t extraordinary benefits that businesses alance. This simple concept is ba s t that a company may need to deploy t y o y can obtain by giving the owwner, the apidly changin the way ra ng to truly allow owners and em t mployees t management team, and oth her rganizations co or onduct business for t to occasionally work offsite is a y e he employees th ability to wwork he th better. V Virtual Private Network (VP and e PN) or virtually. Fo example, dis spersed V Voice over Int ol ternet Protoco (VoIP). are sales teams a not so disconnected What is a virtu office? W ual T The VPN enab employee to bles es hey anymore. Th can tap int theto c connect to a ne ely etwork remote so e network and communicate via email e Basically, a virtual office fulfills t ss they can acces files on the LAN, or by using a remote IP phhone from all of the roles of the tradition o nal, while operatin in a secure w ng . on any location. A salesperso can ce ce entralized offic although th he environment. Furthermore, most e ugh connect throu the VPN f from their hotel room and they’ve instantly its mission. What a better place to do Together theyhired their first become their own virtual office. In that than in the comforts of a home employee, and began aggressively addition, servicing customers means office. Plus, the virtual office allows pursuing telephone system and being available 24 hours a day, 7 business owners in the retiring baby cabling opportunities in and around days a week. VoIP gives customer boomer generation a way to stay the Enid, Oklahoma area as a team. service representatives the advantage connected to their companies, In March 2005, Close and Kain of answering calls at the office or at continue to offer consultative advice created CK Telephone & Data home. This is critical because the and their years of experience and Services in order to better serve their world has become a significantly knowledge, while not being tied clients and broaden their service smaller place. A customer with a big down to an 8 hour day. base, which today includes the most order in Korea will not find an prestigious organizations in the Enid answering machine as a sufficient What’s the first step to get started? area, including Advance Foods, means of service. They want to Continental Resources, Bass Integris speak to someone in real-time. By tapping into existing Hospital, Atwoods, Paul Finally, with VoIP, employees have technology and adding a few minor Transportation, and seven-location one phone number with one features, organizations of all sizes Central National Bank. extension and it doesn’t matter where can take advantage of increased CK Telephone & Data (CKT) they are geographically. More profitability and employee specializes in designing telephony importantly, the person on the other productivity that comes along with and telephony recording solutions to end has no idea of one’s location as virtual offices. This concept has North American industries. CKT long as they are receiving the created a win-win-win for owners, supplies phone systems, intelligent services they desire. Combining employees, and customers. voice mail, voice recording software, these technologies gives businesses Individuals now have the ability to AT&T telephone services, and IP the flexibility to provide an even conduct business where and when telephony to maximize efficiency higher level of customer service – all they want, while meeting the and provide solid cost savings for our while reducing costs. As a result, demands of customers and at the clients. CKT clients are financial consulting company, Gartner Group, same time increasing their quality of institutions, manufacturing, estimates that employees who work life. The first step towards transportation, call centers, auto offsite are as much as 40% more implementing a successful virtual dealerships, hospitals, telephone efficient than their colleagues in the office is to select a answering services, and the security office. telecommunications provider that industry. CKT is privately held with understands your business needs. offices in Oklahoma City, Tulsa, and What’s in it for the owner? After that you can relax knowing Enid. For more information, please you’ve just done a simple act that visit www.cktelephone.com. Business owners can personally will positively impact your bottom The philosophy at CKT has reap the benefits for themselves as line. always been to provide high quality, well. For instance, owners of small to leading-edge products at a mid-sized companies have the unique ABOUT CK TELEPHONE competitive price, and support those option to work from home too by products with superior customer utilizing their existing technology. CK Telephone & Data traces its service, integrity, and This enables them to avoid roots back 14 years where co- professionalism. That philosophy distractions to spend quality time founders JE Close and Donald “Bud” continues today through dedication, a working on their business and not in Kain became heavily involved in the commitment to excellence, a team it. These valuable individuals are telephony industry. Kain started Ktel approach, and a can-do positive charged with guiding their Communications in 1993 and joined attitude.. company’s strategic direction, with Close and his Close enhancing the vision, and ensuring Communications Service in 2003.
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