Success Story Philz Coffee – A virtual place to connect Philz coffee was founded in 2003 by a man named Phil Jaber. The coffee company has developed a devoted following, and for a good reason: all the blends available at Philz are the result of 25 years of coffee alchemy and invention. In seven years, the business has grown to 100 employees in seven locations throughout the bay area. Philz Coffee President Jacob Jaber started the Philz Yammer network so employees would have a convenient way to connect online. “Yammer has been a great tool for us because our employees are better Organization Philz Coffee connected. It’s like a virtual office space Industry Retail where all of our employees come to meet.” Employees 100 Founded 2003 - Jacob Jaber, President, Philz Coffee Solution The Philz Coffee management began using Yammer for internal communication, and quickly realized how useful the tool could be if spread across the entire company. The management created a Yammer Community – a network separate from the management network – and promptly invited all Philz employees. The company now utilizes Yammer in two valuable ways: for internal business communication on the management network, and as a virtual office where Philz employees can connect to one another on the Community network. The Philz Yammer Community has bolstered the company’s teamwork-oriented culture, and has connected employees that would have otherwise never met. Results and Benefits Fast and convenient internal communication: The Philz management team can share knowledge and messages instantly. Employees from separate Philz stores are connected: Philz employees feel connected to the greater Philz workforce, rather than just their store. Bolstering the culture of teamwork: Yammer has reinforced the Philz culture of teamwork as employees can answer questions from others and can rally around the strongest ideas.
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