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Facebook Home Leshell Hatley Alan Jackoway Good Points Good Points Good Points Good Points Good Points Not So Good Points Not So Good Points Filter (right side) -Barely look at it -Manual implementation -’More’ Not So Good Points Filter (right side) -Barely look at it -Manual implementation -’More’ Not So Good Points Status/Update Bar… -Mental model of where to enter ‘Status’ can get confusing -Home or Profile Page -Depends on the content of status -Sometimes Status, sometimes update Not So Good Points Comment Box… -Once opened, you cannot close it if you Change your mind (no exit) Not So Good Points Like, Unlike -You can Like or Unlike a comment, but you cannot Dislike… Not So Good Points Suggestions/Sponsored -These are just annoying at times. Not So Good Points X’s don’t always have same meaning -These are just annoying at times. Not So Good Points ‘Help’ is not easily accessible -Not always present; Can be hard to discover -You have to scroll down to the bottom of the page Overall User Experience User experience = Positive -Somehow, we learned to read right-to-left -Interface continuously improving (at times users complain, but they get over it) Bottom line: FB Goal Accomplished! You do get the feeling that you are ‘staying in touch’ With friends.
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