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Do IT and They Will Come – and Stay! Retaining Online Faculty and Students By: Dr. K. Kay Delk Mr. Benjamin J. Taylor Seminole Community College Be yourself. Only better.SM Do IT and They Will Come – and Stay! Retaining Online Faculty and Students By: Dr. K. Kay Delk Mr. Benjamin J. Taylor scc-fl.edu/kdelk scc-fl.edu/it email@example.com firstname.lastname@example.org 407-328-2181 407-328-2249 Format of Presentation 15 minutes: Overview of College and Discussion of Overcoming Barriers 15 minutes: Retaining Students in Online Instruction 7 minutes: Questions and Answers Seminole Community College SCC is a comprehensive community college with 31,946 total unduplicated students in the 2001/02 report year. AA and AS degrees Certificates Adult Education High School Workforce Education My History in DL Courses Three years teaching online Dissertation in DL Administration to be completed 2003 Courses Taught: Network Concepts, Network Plus, Microsoft Windows 2000 Networking Courses, Network Analysis & Design Totally online instructor for past year DL Instructor Profile Teaching online requires a different set of course delivery skills. You need to get training: Web Page Design and Publishing How to convert campus class to online CMT such as Blackboard or WebCT Must be organized and efficient – You can’t change your mind. Take an online class. Instructors Want… SUPPORT. Research indicates that teaching online takes more time. To recruit and retain online faculty, administration must provide support and incentives Stipend or release time to design online courses Best equipment the college can afford Technical support staff Flexibility of working from home Virtual Office Hours Teaching at a distance when traveling Administration and Legislators Want.. Reduction in costs Parking, classrooms, equipment Increased enrollments 15% of enrollments come from outside my geographical area Students with time, health, or personal challenges enroll in online classes Retention of students The BIG R! Institution’s Advantages State-of-the-art education. Competitive with other institutions. Increased Enrollments If you don’t make the course available online, another college will. 15% of my enrolled students are from outside SCC’s geographical area. More Dollars for institution Barriers to Developing Distance Learning Courses Lack of Faculty Time to Develop Courses Limited Incentives for Faculty to Develop Courses Required Technological Skill Development for Faculty Resistance from Faculty for Philosophical Reasons Lack of Institutional Support Lack of Faculty Time to Develop Courses Faculty Release Times (Reduced Course Loads) Publisher Developed Course Modules Consortium Approach – Shared Course Development Limited Incentives for Faculty to Develop Courses Stipends and/or Release Times SPD (Staff Professional Development) Funds Funds Included in Grant Proposals More Flexible Virtual Office Hours for DL Instructors Required Technological Skill Development for Faculty On-sight WebCT Training Distributed Mentorship Model Staff Development Funds for Conferences and Training Resistance from Faculty for Philosophical Reasons Faculty Education and Training Mixed-mode and/or Enhanced Courses Inter-College Relationships Gentle Pressure Lack of Institutional Support Education of Administration – Institutional Advantages Funding Included in Grant Proposals Distributed Administrative Model Support of President and VPs Dr. Delk’s History in DL Courses Six years teaching online! Dissertation in DL completed in 1996 Courses Taught: Lotus, every version of MS Office, Computer Concepts, Internet, and Explorer Totally online instructor for past 2.5 years Retention, Retention, Retention! Studies by individual institutions suggest that course-completion and program-retention rates are generally lower in distance- education courses than in their face-to-face counterparts. Retention is a BIG Problem, especially with vendor courses. You cannot purchase a vendor course, put it on the web, and just expect students to learn. In Florida part of our funding comes from course completers Communication, Communication, Communication: the 3Cs Must be Clear Must be Consistent Must be Continual Blackboard and WebCT Provide Necessary Communication Tools Student Bulletin Board Student E-mail Chat Room Testing Online Student Tracking Grade program Available from any computer any time Communicate BEFORE Class Starts Post course welcome letter, syllabus, and schedule when students start registering. Provide links to College DL site. They know what is expected of them. Posting helps market the course. Course Must Be Easy to Navigate Organize content Course Materials Publisher Content Lecture Notes Assignments Communication Tools Students Must Learn WebCT and Become Familiar With the Site Two-hours reviewing site is an assignment for first week of class FAQ page Must pass an introductory quiz Student Introductory Activities Help them “Meet” others by: Introductions on Board E-mail assignment Home page within Course Management Software Virtual students encourage, support and motivate each other. They feel more comfortable about asking questions online. Key – Student-Student Interaction Probably more important than Instructor-Student Interaction Learning is a human experience – do EVERYTHING to facilitate collaboration and interaction Participation Points If You Do it, They Will Stay. Communicate often. Be online every day and TELL them if you will be at a conference or not answering e-mail for a specific period Create assignments that will encourage student to student interaction and give POINTS for participation Be efficient – answer questions and grade projects in a timely fashion. Create fun assignments and have them share with the class: Travel Project / Investment Project Provide practice quizzes and a time frame to take exams Have fun and your students will have fun. Questions and Answers Thank you for attending. Please contact us for further Q&A.
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