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					June 22 2011 I No. 2160                       SoUTHERN AFRiCA’S TRAVEL NEWS WEEKLY




TRAVEL NEWS WEEKLY
                                                                                                      TNW4599SD




                           NEWS                                                 NEWS
INSIDE




                    CANAdA & uS ViSAS                                 CruiSe pASSeNGerS
                                                                                                                                        FEATuRE
                     Delays frustrate agents                          New rights for disabled clients
                                                                                                                       Indian Ocean Destinations
                                                                                                                                       Popular for incentives
                                                   Page 2                                               Page 4                                                     Page 12



is GTASA a scam?
AnnA-Belle MulDer                 redeem them, upwards of           member liaison officer
                                  R400, and you have to find        at GTASA, says: “GTASA


C
      OMPLAINTS on social         your own travel as they offer     has a formal membership
      media sites Facebook        accommodation only.”              liaison office, which is fully
      and Hellopeter.com            Thys du Toit, whose son         staffed and able to respond
have slammed as a scam            set up a Facebook group,          to any kind of queries
a reservation holiday             ‘Beware of GTASA’, joined         and complaints that may
programme that offers             GTASA two years ago               occur. We are known as a
members access to travel          after being contacted by          very pro-active company in           Back to skool!
and leisure discount benefits     telephone to attend one of        responding to our members
at specially negotiated           the seminars. He has yet to       and the public. Even on              To celebrate Youth Day, June 16, Holiday Aviation staff
prices.                           receive any of the benefits       Hellopeter.com we are listed         hauled out their old school uniforms and rejoined the ranks
  Global Travel Alliance South    promised to all GTASA             as a positively responding           of SA’s youth for a day on June 15. Naughtiest girls in the
Africa (GTASA) claims to be       members.                          company.                             class are from left, Connie Rogers (pa to ops manager),
an exclusive membership-            Thys was promised that his        “We have a fully staffed           Palesa Sejake (consultant) and Tshidi Modukanele
based wholesale travel club.      existing holiday club points      central reservations call            (receptionist). Photo: Shannon Hill
To join, visitors are asked                                         centre, operational during
to pay an upfront fee for a        “Members claim they              normal office hours. The
contract and thereafter a set
amount for the remainder
                                    have been ‘hustled’             CRO receives members’
                                                                    requests via a membership           For the record
of their contracts to receive
                                   and ‘scammed’ out of             log-in on our membership
substantial discounted             thousands of rands.”             site or by telephone in our       TNW apologises for an error               evaluation of their host
rates on holiday packages.                                          CRO. GTASA’s staff are            in the ITC 2011 feature in                group’s technological
But members claim they            from The Holiday Club would       highly qualified industry         the issue of June 15, 2011.               performance was incorrect.
have been ‘hustled’ and           be bought by GTASA, allowing      professionals and travel            The graph reflecting ITC                  The accurate results are:
‘scammed’ out of thousands        him to redeem any holiday         consultants. We service
of rands.                         using his accumulated             our members like a one-             How would i rate my current iTC model in
  According to the                points. After contacting          stop travel shop. Flights,          technology provision?
complaints, members are           The Holiday Club, Thys was        accommodation, car hire
asked to attend a seminar         informed that by no means         and concierge services are                                                    47%              Good
                                                                                                                         Club Travel
with the promise of receiving     could GTASA ‘buy’ points          all catered for daily. We                                                    44%               Excellent
vouchers for a free holiday.      from any holiday club, as         have a very high success                                                   33%
                                                                                                                             eTravel
  “We kept our end of the         this was illegal. “I called the   rate in terms of achieving                                                       60%
deal and more, enduring 90        GTASA offices to cancel my        members’ requests and have                                                        64%
                                                                                                          Travel Assignment Group
minutes of sales pitch and        contract,” says Thys. “The        excellent feedback from our                                              21%
heated personal one-on-one        process was dragged out           members.”                                     Travel Counsellors
                                                                                                                                           10%
pressure to sign up, pressure     over the five-day ‘cooling-off’     Margaret says the                                                                          88%
that I am sure is not ethical     period, leaving me unable         reasons GTASA can offer                                            0   20     40   60   80   100
as it does not allow you to       to cancel my contract with        such low price deals is
consider the options and          GTASA.” Further attempts by       because the company                  For further clarification              Club Travel: 38
check out the claims this         Thys to cancel payments to        is “able to negotiate             purposes, TNW would                       eTravel: 72
company makes,” said one          GTASA have been answered          excellent agreements with         like to point out that 252                Travel Assignment Group: 14
complaint. “And after all that,   with the threat of legal          a huge variety of preferred       respondents completed the                 Travel Counsellors: 80
we were handed vouchers           action.                           suppliers domestically and        survey with the following                 Other: 48 n
that require you to pay to          Margaret Jacobs, senior                              To page 16   breakdown per grouping:




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NEWS

                                                                                                    Canada and US visas
                                                                                                    frustrate agents
                                                                                                    Natasha tippel                 “The Canadian visas have            agents is that there is no
                                                                                                                                   still not been released             service available whereby


                                                                                                    T
                                                                                                         RAVEL agents are          and the applications                agents can speak to a
                                                                                                         complaining that they     were submitted nearly a             consultant with a query. “If
                                                                                                         are experiencing major    month ago. Clients do not           you email the embassy, you
                                                                                                    delays when applying for       understand that your hands          receive a response saying
                                                                                                    a Canadian visa at the         are tied, you just have to          you will get a reply within
TNW4303SD
                                                                                                    embassy in Pretoria.           wait until they release the         30 days,” says one agent.
                                                                                                      “We cannot guarantee         passports.”                         The embassy also has
                                                                                                    our clients travel dates and                                       an automated telephone
  Rubes®                By Leigh Rubin                                                              passengers are advised         Trip postponed                      service; no operator is
                                                                                                    to not make unalterable        Another agent’s clients             available to take calls.
                                                                                                    travel plans before they       had to postpone their trip            “I wonder if these
                                                                                                    get a visa,” says an agent,    as a collection date was            governments know how
                                                                                                    who would like to remain       given but the visas were            impossible it is to promote
                                                                                                    anonymous.                     not ready. “One of the              tourism to their countries,”
                                                                                                      One agent, who submitted     embassy’s rules stipulates          says another agent.
                                                                                                    an application on May 23       that you must not book                Meanwhile, Asata has
                                                                                                    for clients travelling to      your flight ticket before the       confirmed that they are
                                                                                                    the US and Canada on           visa is approved but today,         meeting with the Canadian
                                                                                                    June 28, could only get        with ticket time limits and         embassy to address visa
                                                                                                    an appointment with the        needing tickets for other           delay issues.
                                                                                                    US embassy on July 16.         visas on the same itinerary,          TNW contacted the
                                                                                                                                   it makes it impossible to           embassy for comment but
                                                                                                                                   wait.”                              had received no response
                                                                                                                                     Most frustrating for              before going to print. n


                                                                                                                                   Jo’burg remains SA hub
                                                                                                     Greek island Holidays         From page 16                          Stuart says, although he is
                                                                                                                                      “Airlines are not bypassing      convinced Johannesburg will
                                                                                                      Conference facilities        Johannesburg – they are             remain the most important
                                                                                                      Groups and Single Bookings   offering direct flights into Cape   hub, the airline is actively
                                                                                                      Competitive Rates            Town and Durban to service a        exploring the possibilities of
                                                                                                      We pay agents commission!    market in that area but they        both Cape Town and Durban.
                                                                                                          LESVOS, GREECE           are by no means avoiding            “There are some other smaller
                                                                                                                                   Johannesburg.”                      markets, particularly in the
                                                                                                                                      Rod Rutter, coo of XL Travel     SADC region, which could
                                                                                                         Tel: +22520 31830-3       Holdings, believes JNB will         be served directly from both
                                                                                                          Fax: +22520 31829        remain the most important           Durban and Cape Town and
                                                                                                          www.aegeansun.gr
                                                                                                        bookings@aegeansun.gr      hub for all traffic for Southern    we are currently reviewing the
                                                                                                                                   Africa as 70% of all travellers     potential of some of these
                                       EDITORIAL                                                    TNW5300

                                       Editor: Natalia Thomson          nataliat@nowmedia.co.za                                    live in Johannesburg.               routes.” n
                                       Deputy Editor: Natasha Tippel    natashat@nowmedia.co.za
                                       Sub-Editor: Ann Braun            annb@nowmedia.co.za
                                                                                                                                    For the record
  TRAVEL NEWS WEEKLY
                                       Cape Town Editor: Hilka Birns    hilkab@nowmedia.co.za
  Published by                         Journalists:                                                     To subscribe to TNW
  Lugan Investments (Pty) Ltd          Jeanette Phillips                jeanettep@nowmedia.co.za
  trading as Now Media                 Anna-Belle Mulder                annabellem@nowmedia.co.za        contact Wanita on
  Printed by Juka Printing (Pty) Ltd   Photo Journalist: Shannon Hill   shannonh@nowmedia.co.za          wanitaf@nowmedia.co.za    Singapore Airlines has advised that agents will earn R10 commission
  Phone: (011) 327-4062
                                       Founding Editors:                                                                           when booking Singapore Airlines’ ‘Singapore Airport Transit Lounge’
                                       John H Marsh (1914-1996)         Leona Marsh (1923-2003)                                    offer (see TNW June 15).
  Fax: (011) 327-4094
  E-mail: tnw@nowmedia.co.za           ADVERTISING
  Web: www.nowmedia.co.za              Sales Manager
  Address: Now Media Centre,           Kate Nathan                      katen@nowmedia.co.za
  32 Fricker Road, Illovo              Advertising Coordinator:
  Boulevard,                           Natalie Walker                   nataliew@nowmedia.co.za
  Illovo, Johannesburg.                PRODUCTION
  PO Box 55251, Northlands,            Design Head:
  2116, South Africa.                  Dirk Voorneveld                  dirkv@nowmedia.co.za
                                       SUbSCRIPTIONS:
                                       Subs                            tvlsubs@nowmedia.co.za
                                       Annual Subscription:
                                       RSA R495.00 Foreign R750.00
                                       SADC R560.00
                                       TNW Domestic may receive up to 10 copies per
                                       subscription to one address




TNW4577SD

2 n Wednesday June 22 2011                                                                                                                                       QUICK READ FOR DECISION-MAKERS
TNW4517SD
   To the point                                                    NEWS
Air Madagascar is now flying directly between Nosy Be and
Johannesburg. Flights operate on Saturdays, departing Nosy Be
at 10h10, arriving in Johannesburg at 13h00. Flights then depart
Johannesburg at 14h10, arriving in Nosy Be at 18h55. Fares are
                                                                   New rights for disabled
available from R3 600, excluding taxes of around R1 600.
                                                                   cruise passengers
    Fly Finnair to Finland
                                                                   Dorine reinstein                     assistance to disabled                are available on the
                                                                                                        clients. Passengers will              ships too.”


                                                                   D
                                                                         URING a recent Abta            only need to give 48                    George says Cruises
      and Scandinavia.                                                   Seminar in the UK,
                                                                         cruise lines, tour
                                                                                                        hours’ notice of assistance
                                                                                                        needed to board ships.
                                                                                                                                              International has never
                                                                                                                                              denied access to any
                                                                   operators and travel agents            George Argyropoulos, md             person with a disability and
                                                                   were urged to work more              of Cruises International,             has certainly never charged
                                                                   closely to ensure they do            says the new regulation will          more. He says the onus
                                                                   not breach new regulations           not change anything. “In              is mainly on the client. “If
                                                                   on selling cruise holidays           the 20 years we have been             travellers do not wish to
                                                                   to disabled clients.                 operating we never had any            inform us or their agent
                                                                     The European Union                 issue with accommodating              or the cruise line of their
                                                                   Regulation 1177/2010,                disabled guests or guests             special needs, it is their
                                                                   which will come into effect          with chronic conditions. For          choice but their risk also.”
                                                                   in December 2012 and is              their own safety we advise              John Ridler, media &
                                                                   valid for all embarkation            them to have a stock of               pr manager Thompsons
                                                                   in the EU, gives new rights          their medicines with them             Holidays, says usually
      Holiday Aviation – A Holiday Holdings Company                to disabled cruise and               and alert the doctor on               disabled passengers
            GSA for Finnair in Southern Africa                     ferry passengers. Under              board just in case they               are keen to co-operate
                     Tel (011) 289 8167;                           the regulation, cruise               are in an emergency and               with cruise lines. “In
           E-mail: finnair@holidayaviation.co.za                   lines, tour operators and            cannot communicate. For a             our experience these
                                                                   agents cannot refuse to              long time cruise lines have           passengers are upfront
                                                                   sell a cruise to anyone              been offering specially               about their special needs
                                                                   with a disability or reduced         designed staterooms                   at the time of booking
TNW6152
                                                                   mobility unless there are            for people with various               and, in general, book early
                                                                   specific safety grounds.             disabilities, such as                 to ensure that they have
                                                                   They are also not allowed            mobility, hearing or vision.          access to the correct
                                                                   to charge more for special           A number of wheelchairs               facilities.” n


                                                                    Cecile Scharneck selects the top specials from Travelinfo
                                                                   • Malaysia Airlines. Economy-class special fares ex-Johannesburg to various destinations in Malaysia from
                                                                     R4 250, excluding taxes of approximately R2 831 (based on KUL). Valid for sales until September 30 and
                                                                     for travel until November 30.
                                                                   • Rove Africa – Islands & Safaris is offering a seven-night school holiday special at
                                                                     Leopard Beach Resort, Kenya, from R8 765 per person sharing. The rate includes
                                                                     return flights ex-Johannesburg, all pre-payable taxes and surcharges,
                                                                     return transfers and half-board accommodation. Valid until July 17.
                                                                   • Cruises International. Royal Caribbean International
                                                                                                                                          ls
                                                                     Adriatic coastal cruise from US$499 (R3 370) per
                                                                                                                                       cia t
                                                                                                                                    SpeSpo
                                                                     person sharing. The cruise includes seven nights on
                                                                     board Voyager of the Seas, meals and entertainment but
                                                                     excludes port charges and gratuities. Valid for set departures
                                                                     ex-Venice from July 2 to September 3.
                                                                   • Simbavati River Lodge (Timbavati Nature Reserve) is offering a
                                                                     ‘Local is Lekker’ special from R1 250 per person sharing per night
                                                                     (50% discount on rack rates). The rate includes accommodation, all
                                                                     meals and safaris. Valid until September 30.

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4 n Wednesday June 22 2011                                                                                                              QUICK READ FOR DECISION-MAKERS
                                                     NEWS
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            QUICK READ FOR bUSIESt pEOplE   Wednesday June 22 2011 n 5
NEWS

Iata unveils ‘Checkpoint
                                                                                                         AirHeads
                                                                                                         A snapshot of the week's airline news

of the Future’                                                                                           ET suspends Yemen flights
                                                                                                         DUE to the situation in Yemen, Ethiopian Airlines has
                                                                                                         advised that all flights to Sanaa have been suspended
Staff reporter                     compromise on security levels.      ‘Known travellers’ who have       until further notice. Updates will be given as the situation
                                     According to Iata, the            registered and completed          improves.

I
  ATA has unveiled the first       Checkpoint of the Future ends       background checks with
  mock-up of a ‘Checkpoint         the one-size-fits-all concept for   government authorities will
  of the Future’, designed         security.                           have expedited access.            Munich Airport introduces InfoGates
to enhance security while            Passengers approaching the        ‘Normal screening’ would be       PASSENGERS at Munich Airport can now obtain quick
reducing queues and intrusive      checkpoint will be directed to      for the majority of travellers.   and detailed directions on where they want to go, using
searches at airports, using        one of three lanes: ‘known          And those passengers for          InfoGates. Travellers simply push a button to be connected
intelligence-driven risk-based     traveller’, ‘normal’, and           whom less information is          immediately via videoconference with an information
measures.                          ‘enhanced security’. The            available, who are randomly       service representative for a real-time dialogue on life-sized
  The main concepts are            determination will be based         selected or who are deemed        screens. At the new InfoCounters, passengers have access
strengthened security by           on a biometric identifier in        to be an ‘Elevated risk’ would    to reliable information in areas of the airport where there
focusing resources where           the passport or other travel        have an additional level of       was previously no opportunity for face-to-face contact with
risk is greatest; supporting       document that triggers the          screening.
                                                                                                         information service representatives. There are currently six
this risk-based approach           results of a risk assessment          Screening technology is
by integrating passenger           conducted by government             being developed that will allow   InfoGates in the public and non-public areas of the airport
information into the checkpoint    before the passenger arrives        passengers to walk through        and airport visitors can also use 17 ‘Interactive InfoGates’
process; and maximising            at the airport.                     the checkpoint without having     positioned at key crossroads throughout the terminals.
throughput for the vast              The three security lanes          to remove clothes or unpack
majority of travellers who are     will have technology to check       their belongings. Moreover, it    EK heads for St Petersburg
deemed to be low risk with no      passengers according to risk.       is envisaged that the security    STARTING November 1, Emirates will launch flights to St
                                                                       process could be combined         Petersburg, Russia. The airline will use a combination of
                                                                       with outbound customs and         A340-300s and A330-200s to service the route, offering
                                                                       immigration procedures,
                                                                                                         first-, business- and economy-class cabins. EK 137 will
                                                                       further streamlining the
                                                                       passenger experience.             depart Dubai at 10h35, arriving in St Petersburg at 16h15.
      You’re invited                                                     Through the International       The return flight leaves St Petersburg at 17h45, arriving in
      to attend the                                                    Civil Aviation Organization, 19   Dubai at 00h35. The airline currently operates a double-
                                                                       governments, including the        daily flight to Moscow and has been flying to the Russian
     Spotlight                                                         United States, are working
                                                                       to define standards for a
                                                                                                         capital since 2003.

     on Southern                                                       Checkpoint of the Future. Iata
                                                                       is also co-ordinating closely
                                                                                                         Republic of Congo – new tax
                                                                                                         INTERAIR has advised that the new airport tax introduced in
      Africa Travel                                                    with the US Department
                                                                       of Homeland Security’s
                                                                                                         Congo (BZV) is now published in all GDS/CRSs as tax code
                                                                                                         RR. The amount of XAF13 500 (R200) applies to departures
       Workshops                                                       Checkpoint of Tomorrow
                                                                       programme, which has similar      from all Congolese airports.
                                                                       goals. n
    Promoting domestic tourism within South Africa
    and regional tourism to Southern African countries

    Network with 25 hotel groups, tour operators, airlines,
    tourist offices, conference venues and safari lodges


    GAUTENG
    Tuesday 05 July:
    Crowne Plaza Rosebank – 08h30-12h00
    Wednesday 06 July:
    Klein Kaap Hotel Centurion – 08h30-12h00
    Thursday 07 July:
    Indaba Hotel Fourways – 08h30-12h00
    KWA ZULU NATAL - 19 & 20 July DUR & PMB
    WESTERN CAPE - 27,28 29 July Stellenbosch,
    CPT Newlands & CBD

    HOW DO I REGISTER?
    Online at http://kjmprojects.co.za/houstonmarketing/
    regform.htm
    By Tel: 078 166 3464 or 082 464 0901
    012 665-0896 or 012 665 1191
    By email: spotlighton@kevinjmckee.co.za

                  For Exhibitor information email
                 derek@houstonmarketing.co.za or
                 visit www.houstonmarketing.co.za
 TNW6173

                                                                       TNW4504SD


6 n Wednesday June 22 2011                                                                                                          QUICK READ FOR DECISION-MAKERS
                                                                NEWS




  Get a taste of Thailand!
  Thai Airways recently hosted a cooking class to celebrate Thailand’s
  food and culture. Travel agents and members of the press attended a
  presentation by Mickey Phongeakow, head chef at Sai Thai Restaurant
  in Cyrildene, Johannesburg, followed by a ‘cook off’ between different
  teams. Travellers can experience Thailand’s traditional dishes with Thai
  Airways’ Sawasdee promotion, which runs until November and allows
  travellers to fly to multiple destinations within Thailand on the same
  ticket. Pictured here, ready to cook, are (from left) Mickey and Amanda
  Hardy (communications manager of Flight Centre). Photo: Anna-Belle Mulder



Hotel aggregator predicts
bumper SA growth
natalia thoMSon                            based platform incorporating 16
                                           worldwide and specialist suppliers such


E
      XCLUSIVELY Hotels is taking the      as Galileo Leisure, Travco and Miki,
      SA retail market by storm with an    among others. We also have many
      average of 140% month-on-month       direct contracts with hotels all over the
growth in this market since January.       world, which is where we’re seeing the
  Cas Hulbosch, SA territory manager,      biggest growth.”
says SA is one of its fastest growing        With a choice of over 100 000
territories. “We operate in 38 countries   hotels worldwide, agents have access
but expect to see more growth in SA in     to rates, confirmations and instant
the coming year as we are partnering       availability, adds Cas. “Price is one of
with carefully selected travel agencies    the things we compete on, as always!
and travel management companies who        For example, EH offers the Ritz in Cape
have identified the need to guarantee      Town for R430 per night including taxes
their income from hotel bookings.          and breakfast. We also offer the Best
  “This is where the biggest margins       Western Opera St Lazare in Paris for
for their business lie and the EH          R1 300 per night, including taxes and
platform provides this in an easy          breakfast. The platform has benefits
and, what’s more, free way, ensuring       such as accurate hotel information
less administration and guaranteed         and photos, Google Mapping, a tool
income.”                                   to email quotes to clients, and the
  Cas says the accommodation               ability to add transfers and sightseeing
aggregator, part of the Totalstay Group,   tours. It is free to use for agents, while
reflects all rates and payments in         white label customisation for agencies’
rands. “We have developed a web-           websites can also be arranged.” n



Air Botswana to hold
SA roadshows
anna-Belle Mulder                            Hotel, The Edward from 08h00-
                                             12h00.
AIR Botswana is set to hold                • Cape Town on June 23-24 at the
roadshows in the following cities this       Protea Hotel, Fire & Ice from 08h00-
month:                                       12h00 with an afternoon session
• Johannesburg on June 20-21 at the          from 13h00-18h00 on June 23.
  Protea Hotel Fire & Ice, Melrose Arch      Registration opens an hour before
  from 08h00-12h00 with an afternoon       the start of the workshop and
  session from 13h00-18h00 on              participants are urged to register early.
  June 20.                                   Contact tumi@onshowsolutions.co.za
• Durban on June 22 at the Protea          for more details. n                          TNW4563SD




QUICK READ FOR bUSIESt pEOplE                                                                       Wednesday June 22 2011 n 7
NEWS
                                                                                                         DreamBoats
                                                                                                           Send your cruising news to jeanettep@nowmedia.co.za

                                                                                                           Voyager of the Seas heads to China
                                                                                                           ROYAL Caribbean International has confirmed that it will introduce
                                                                                                           Voyager of the Seas to the China market next year, deploying the
                                                                                                           3 114-guest ship to Shanghai in June 2012. With a wide variety
                                                                                                           of itineraries, ranging from four to 10 nights, the move is designed
                                                                                                           to offer exciting new cruise experiences to Chinese vacationers, as
                                                                                                           well as attracting travellers from around the world to visit China and
                                                                                                           sail around Asia. The ship, which has 11 guest decks and 1 556
                                                                                                           staterooms, will come to Shanghai from Europe and offer a variety of
                                                                                                           sailings to ports in Japan and Korea until August, including Fukuoka
                                                                                                           and Kobe in Japan, and Busan and Jeju in Korea. It will then depart
  Rosebank Gautrain opens                                                                                  for Sydney in October. Underscoring the significance of the growing
                                                                                                           Chinese cruise economy and established desire to sail with Royal
  The Holiday Inn Rosebank and a team from the Gautrain recently hosted a cocktail party to                Caribbean International, Legend of the Seas will also return to
  celebrate the opening of the Gautrain’s Rosebank station. The hotel, which has geared up                 Shanghai in March 2012 for its fourth season. Work is under way on
  to welcome more business and conference guests, is situated next to The Zone, close to the               both ships to offer a wider variety of tailored on-board products for
  station, giving guests easy access to Rosebank’s business hub. Travel time from OR Tambo
                                                                                                           Chinese guests, including more Chinese language services, authentic
  International to the hotel on the Gautrain is 20 minutes. Enjoying a drink at the function are,
  from left: Gavin Watson, md of ISO Leisure, who manage the hotel, Anne Frohlich (wife of                 Chinese food and culturally appropriate recreational activities and
  Bill Frohlich, ISO gm) and Gary Foster (operations director of ISO). Photo: Anna-Belle Mulder            duty-free items.

                                                                                                           Complimentary upgrades with Azamara
More capacity, better facilities                                                                           TRAVELLERS can now take advantage of offers available on nearly all
                                                                                                           Azamara voyages with departures from October through December,
                                                                                                           and enjoy stateroom upgrades, ChoiceAir credits, additional savings
at Heathrow’s T5                                                                                           when combining consecutive voyages, and single-occupancy fares
                                                                                                           reduced to 125%. Up-market travellers can enjoy a complimentary
Staff reporter                    BA from early 2013. An extra        baggage handling for all             upgrade to a Club Veranda stateroom when they book an Oceanview
                                  three million customers             airlines at the airport. T5 C is     stateroom on board one of 16 selected autumn voyages aboard

B
      RITISH Airways customers    each year will be able to use       linked to the rest of Terminal       Azamara Journey and Azamara Quest. Additionally, Azamara is
      at Heathrow’s Terminal      covered air bridges, rather         5 by the existing underground        offering ChoiceAir credits of US$500 (R3 387) per guest with a new
      5 now benefit from more     than having to use a bus.           transit system, with journeys
                                                                                                           booking in a Club Oceanview, Club Veranda and Club Continent Suite
space and improved facilities,    Situated closer to the other        taking just over a minute.
following the opening of the      terminals at Heathrow, T5 C         The building also has a range        stateroom. Travellers making a new booking in the higher category
new £340m (R3,8bn) T5 C.          will give British Airways greater   of shops for last-minute             Club Ocean Suites and Club World Owners’ Suites can enjoy $1 000
  The new satellite terminal      flexibility in how it manages       purchases before passengers          (R6 773) ChoiceAir credit per guest. Additionally, travellers who book
provides additional capacity      its 4 000 flights a week.           board their aircraft.                two or more consecutive voyages will enjoy double-Extended Voyages
with 12 boarding gates, of        A new dedicated transfer              BA’s SA services operate           savings of $600 (R4 064) cruise fare savings per stateroom, per
which eight are triple bridges    baggage tunnel linking T5 C         from Terminal 5, with flights        voyage, for eight-night or shorter itineraries and $800 (R5 418)
to cater for the 12-strong        and Terminal 3, due to open         twice a day to Johannesburg          savings per stateroom, per voyage, for nine-night or longer itineraries.
fleet of A380 aircraft joining    next year, will further improve     and daily to Cape Town. n
                                                                                                           Early-booking credit with Windstar
                                                                                                           WINDSTAR’S new 2012 collection of luxury sailing voyages visit
                                                                                                           Caribbean, Costa Rica, Baltic, Italy, Mediterranean, Greek Isles
                                                                                                           and Transatlantic Crossings. In addition to receiving the lowest
                                                                                                           introductory pricing in years, guests who book by June 30 receive
                                                                                                           a $200 (R1 355) shipboard credit per cabin. Windstar’s Foremast
                                                                                                           Members receive an additional 5% discount on all itineraries.




                                                                                                                    WIN THIS WINTER WITH MERIDIAN!
                                                                                                            Situated in Edenvale with close proximity to O.R. Tambo, business
                                                                                                             and shopping centres and sports stadia. Our twenty-one luxury
                                                                                                            suites are fully equipped to the highest standards, including ADSL
                                                                                                                             and Wi-Fi facilities as well as DSTV.
                                                                                                           Book 5 or more rooms (minimum 2-night stay) in May, June, July and
                                                                                                           stand a chance to win a R250 Woolies voucher. Each month’s winner
                                                                                                           will go into a draw for the first prize - a Woolies voucher worth R500.
                                                                                                                            Travel Agents only. Closes 31/07/2011
                                                                                                                            Booking reference TNW-MWS2011
                                                                                                                          To book call Tracey on 011 454 4742 or
                                                                                                                         email tracey@meridianhospitality.co.za
                                                                                                                      www.meridianhospitality.co.za
TNW4412SD                                                                                                TNW6134a

8 n Wednesday June 22 2011                                                                                                               QUICK READ FOR DECISION-MAKERS
          Exceptional Service, Exceptional Choice!
       Find out more about our Western Cape
          properties in this online workshop
       and you could be the lucky winner of a
    2 night stay at the Rockwell All Suite Hotel




                                                           Discover how your clients
                                                                can experience
                                                             the spirit of Australia
                                                               Prizes:
                                                        R4000 • R2000 • R1000
                                                        vouchers for your favourite shopping centre




                                                     Workshops available until 31 July 2011

                                                           Visit www.travelinfo.co.za



          Complete this ‘Ultimate cruising’
           workshop and you could spoil
                 yourself with a
          R2000 shopping voucher




                                                  Learn what Singapore Airlines,
                                                 SilkAir and Changi Airport Group
                                                          have to offer and
                                        you could be jetting off to the Far East



TNW6172
Indian Ocean
 destinations
Indian Ocean destinations continue to grow in popularity, especially with
budget-conscious corporates that are looking to stay close to home.
Natasha Tippel reports on the latest trends and developments.

Popular destinations for incentives
I
  NDIAN Ocean destinations     Although budgets are              Inclusive at Legends and          beautiful landscapes.             to be flexible with a variety
  are more popular than        slightly higher this year,        Pure Discovery Experience           “The destination offers         of deciding factors such as
  ever with South African      they are highly scrutinised       options at Beau Rivage,           something more with               dates, price, cancellation
corporate travellers who are   by ceos and buyers need           Les Pavillons and Legends.        adventure and outdoor             and deposit procedures and
looking for incentive ideas    to prove that every penny         Merville Beach, in the heart      options. Corporates can           payment options to stay
and packages that are both     spent has a recognised            of Grand Baie, also offers        tailor-make specialised           ahead of the competition.
affordable and accessible.     return. With this in mind,        an all-inclusive option.”         trips for their employees.        Responding within 24 hours
  “Corporates, as with         special offers and packages         Martine says shorter            Access to some of the best        is vital to create a good first
most travellers, are always    are becoming more popular         lead times are becoming           open-water fishing on the         impression and suppliers
looking for a combination      as buyers look for value for      a noticeable trend, with          African coast, diving, sailing    should work with the buyers
of new and exotic coupled      money and added extras.”          corporates often booking          and beach horse riding are        in partnership to make
with affordable and low          Rani Resorts groups sales       only a few months before          just a few of the unique          sure the incentive can go
risk,” says Federal Air’s      co-ordinator, Kirsty Jones,       travel or an event takes          possibilities,” says Jackie.      ahead.”
head of marketing and                                            place. “Many companies
communication, Jackie                                            are wary of booking too
Reiser. Indian Ocean             “Cost-cutting is still          far in advance because
destinations offer an array       a factor for many              of hefty cancellation
of options in this regard.      corporate companies.             or postponement fees,
  Joanne Visagie,                                                whereas some are simply
Beachcomber national sales     Corporates continue to            taking advantage of
and marketing manager,         look for the best value           favourable last-minute rates
says: “Cost-cutting is still                                     and packages.
a factor for many corporate          for money.”                   “Buyers with short lead
companies. Corporates                                            times are more likely to go
continue to look for the       agrees: “We have found            to suppliers with whom they
best value for money.”         that most corporates are          have a good relationship
  Mariska Langerman,           looking for fully inclusive       as they can rely on them
marketing manager of           packages. They want to be         for a fast response and the
Holiday Aviation, which        quoted one rate and not           need for flexibility. Suppliers
represents Air Madagascar      worry about any additional        who want to win business
in SA, says this does          bills at the end of their stay.   should be investing in
not necessarily mean           Our 2011 group packages           face-to-face meetings and
corporates are looking for     have been working brilliantly     focusing on creating good
the lowest price but rather    this year, as they are all        working relationships with
the best price option,         fully inclusive and we            buyers.”                          Paradis Hotel and Golf Club, Mauritius Photo: Beachcomber
meaning prices need to         have added a few group              Corporates also consider
be competitive with other      activities, such as our           whether there is easy               Media and pr manager of           Mandy agrees: “We find
Indian Ocean destinations.     dhow-chasing teambuilding         access to the destination         Thompsons Holidays, John          that every group request is
  But budgets are growing.     activity at Matemo and            with direct flights and if it     Ridler, notes that corporate      unique and we work closely
“The meeting and incentive     Indigo Bay.”                      offers something unique           clients are looking for           with the specific hotel the
market is slowly becoming        Marketing manager of            and different, says Mariska.      destinations that offer a         group has selected to tailor
more optimistic following      Naïade Holidays, Mandy              Mozambique ticks all            selection of experiential         make the experience for the
a considerable contraction     Watson, agrees: “Both FIT         these boxes, says Jackie.         tours. “This includes             group.” A popular option is
throughout 2010,” notes        and groups continue to            “For SA corporates,               sporting, cultural, historic or   Naïade Holidays’ unique Ile
Club Med business and          request upgrades to ‘all-         Mozambique is now an              even culinary. The wider the      des Deux Cocos experience.
groups manager, Martine        inclusive’ for their trip.”       accessible and viable             selection the better, as it       The private island, which
Sanderson. “Budgets              Naïade Holidays offers          option, especially when           will then cater for all staff.”   Naïade manages off the
are cautiously growing in      a range of such options           looking for something               Another consideration           east coast of Mauritius,
comparison to last year and    in Mauritius. “Tamassa is         unique, warm and enticing.        is flexibility. “In an ever-      is a favourite venue for
are predicted to increase      exclusively an all-inclusive      The destination is a              changing market, buyers are       award ceremonies, special
further in 2012. However,      hotel, and our other hotels       short two-hour flight from        looking for flexibility, added    gala events, weddings –
this is still very much a      all offer a choice of AI          Johannesburg to pristine          value without extra cost          whatever a conference or
deciding factor when it        upgrade options. A firm           beaches, magnificent              and fast responses,” says         incentive group requires,
comes to final booking.        favourite is the Harmony All      accommodation and                 Martine. “Suppliers need          says Mandy.

10 n Wednesday June 22 2011                                                                                                    QUICK READ FOR DECISION-MAKERS
TNW4600SD
                                                                                                                    Réunion-Mauritius LCC
                                                                                                                    – myth or reality?
                                                                                                                    Dorine reinstein                        where Skipper Sky would
                                                                                                                                                            allegedly be based, is also
                                                                                                                    SKIPPER Sky, Réunion’s                  unaware of any plans for a



   Indian Ocean
                                                                                                                    first low-cost carrier, might           new low-cost airline.
                                                                                                                    soon be gracing the Indian                Even Air Mauritius says it
                                                                                                                    Ocean skies. The airline                has never heard of a low-cost
                                                                                                                    will reportedly offer flights           carrier wanting to operate

    destinations                                                                                                    from €90 (R887) for a
                                                                                                                    trip between Réunion and
                                                                                                                    Mauritius.
                                                                                                                                                            on its route. Mario Baccani,
                                                                                                                                                            sales executive, says if such
                                                                                                                                                            an airline were to launch, it
                                                                                                                       Reports in the local press           wouldn’t impact much on the
                         Air Madagascar, represented by Holiday Aviation in SA, is offering a special seven-night
  Book it!               guest house package to Nosy Be. Your clients have a choice of staying at the Madiro
                                                                                                                    say Jean Christophe Pothin,             South African market.
                                                                                                                    a former technician at                    Kathy Corser, product
Hotel, Chanty Beach, Les Hauts Manguiers, Le Grand Bleu and La Maison des Parfums on a bed and breakfast            Airbus, is the man behind               manager of Beachcomber,
basis (R6 700) or full board (R8 650).                                                                              the Skipper Sky project.                agrees that a low-cost airline
The airline is also offering three-star and four-star accommodation packages to Nosy Be for seven nights.           He will reportedly operate              would have minimal impact
Hotels include Anjiamarango Beach Resort, Le Zahir Lodge, Vanila Hotel, Nosy Be Hotel, Royal Beach Hotel and        his airline from Pierrefonds            on the South African market.
Andilana Beach. Bed and breakfast packages are from R7 460 and all-inclusive is from R9 705.                        Airport in Réunion with two             “We have not experienced a
Offers are valid until October 31. Air Madagascar offers direct flights to Nosy Be on Saturdays and returns on      Airbus A320s. Réunion                   need for a low-cost carrier
Tuesdays. Groups of 50 can easily be accommodated due to the size of the airline’s aircraft, a B737 500.            newspaper, Zinfos 974,                  between any of the major
                                                                                                                    quotes Jean Christophe as               Indian Ocean islands as our
                                                                                                                    saying: “I’m determined                 clients generally visit either
                                                                                                                    to introduce this low-cost              Mauritius or Seychelles
                                                                                                                    carrier in the Indian Ocean             on holiday, rarely both in
                                                                                                                    Islands and contribute to               one itinerary and the direct
                                                                                                                    the economic development                services between SA and
                                                                                                                    and the emancipation of                 these two destinations
                                                                                                                    our territory.” He continues            offer competitive fares and
                                                                                                                    to say he wants to end the              specials at certain times of
                                                                                                                    monopoly held by Air Austral            the year.” She also stresses,
                                                                                                                    and Air Mauritius.                      however, that Beachcomber
                                                                                                                       However, a few details are           is not aware of this alleged
                                                                                                                    still standing in the way of            new airline.
                                                                                                                    the launch. Jean Christophe               Whether a low-cost
                                                                                                                    reportedly still needs to               carrier would promote
                                                                                                                    find €3m (R29,5m) in                    island hopping is doubtful,
                                                                                                                    funding for his new airline             according to Margaret
                                                                                                                    as well as start procedures             Park, product manager of
                                                                                                                    for aviation rights and the             Holiday Tours. “Generally
                                                                                                                    necessary certificates and              SA passengers travel to
                                                                                                                    authorisations.                         Mauritius or to Réunion –
                                                                                                                       Girish Appaya,                       there is not a huge market
                                                                                                                    communications officer                  that do both. Our clients
                                                                                                                    at Mauritius Airport, says              travel to either Mauritius, or
                                                                                                                    she isn’t aware of the new              Seychelles, or Maldives, or
                                                                                                                    airline and can’t comment at            Zanzibar – there is virtually
                                                                                                                    present. Madeleine Malet,               no demand for island
                                                                                                                    gm Pierrefonds Airport,                 hopping.”

                                                                                                                                           Rani Resorts is offering winter warmer ‘Luxury for
                                                                                                                     Book it!              Less’ specials for July at Indigo Bay, Matemo and
                                                                                                                      Medjumbe resorts. Prices are from R2 863pps per night at Indigo
                                                                                                                      Bay, R1 736 at Pemba Beach Hotel and Spa, R1 645 at Matemo
                                                                                                                      Island, and R2 786 at Medjumbe Private Island, all on a fully
                                                                                                                      inclusive basis. Valid for travel until July 31. Free nights apply except
                                                                                                                      for Matemo Island. Includes agent commission.
TNW4598SD




TNW4608SD




12 n Wednesday June 22 2011                                                                                                                          QUICK READ FOR DECISION-MAKERS
Love is in the air!
BEACHCOMBER is offering a       time on the pre-booked day       married and must present
special on ‘Renewal of Vows’
packages – the Classic and
                                and a dedicated ceremony
                                co-ordinator will work
                                                                 a copy of their marriage
                                                                 certificate at check-in.
                                                                                                   Soaking up the sun!
Luxury. Luxury packages         together with the couple to        Renewal of vows
include everything from the     make sure the day is an          ceremonies can be
Classic package as well as      unforgettable experience.        conducted all week
spa treatments, a special       Only one ceremony will be        (Monday-Sunday), subject to
four-course dinner in a         conducted per day to ensure      availability of the requested
private location, and more.     the couple enjoy their special   date at time of booking.
  A master of ceremonies        day exclusively.                   ROV packages are
will conduct the ceremony for     The only criteria are that     also commissionable
the couple at the appointed     the couple must be legally       to agents.



                                              Activities with                                      Beachcomber recently hosted an educational for agents
                                              Thompsons                                            to the five-star Ste Anne Resort & Spa in the Seychelles.
                                                                                                   Pictured here is the group, enjoying drinks in the sun.
                                              THE Indian Ocean Islands obviously cater
                                              for many water-related activities such as
                                              snorkelling, diving and skiing. But Thompsons
                                              Holidays offers guests a lot more:
                                              • a culinary tour that includes a visit to a
                                                market to purchase special ingredients for
                                                Creole inspired meal, which is then served as
                                                lunch;
                                              • tours to a rum distillery and a tea plantation
                                                as well as a glass factory to see the process
                                                of making and moulding glass;
                                              • fly fishing from a kayak in a marine reserve –
                                                all on a catch-and-release basis;
                                              • a full-day catamaran tour with swimming
                                                stops and lunch;
                                              • Rando fun – a day out at a nature park with                                New exciting accommodation coming
                                                special challenges including zip lines and        News flash               online at the Vilanculos Harbour is
                                                Nepalese rope bridges.                           the brand-new Dona Ana hotel, which has been rebuilt after being
                                                                                                 evacuated after the war many years ago and left to the elements.




TNW4601SD




QUICK READ FOR bUSIESt pEOplE                                                                                                       Wednesday June 22 2011 n 13
   Indian Ocean
            destinations

                           Family getaway                                  Opening of the renovated Vilanculos Airport Photo: Federal Air


                                                                           Improvements at Vilanculos Airport
                                                                           MOZAMBIQUE’S Vilanculos                facilities near the airport and           Mozambican president,
                                                                           Airport recently reopened after        emergency generators have               Armando Guebuza, says:
                                                                           major renovations.                     been placed in strategic areas          “This is not the only airport
                                                                             The construction of the              in and around the airport.              in Mozambique that we have
                                                                           new airport took 13 months               The Mozambican                        a chance to improve and
                                                                           at a cost of approximately             government is making                    reform. It will be the first
   Rani Resorts is offering great family savings at Indigo                 US$10 million (R68m). The              significant investments in              of many. This will improve
   Bay Island Resort and Spa on Bazaruto Island until July                 total area of the new airport          airport facilities across               tourism. To realise our
   30 in Bay View villas, which sleep a family of four (or                 is 7 200 sqm, increasing               the country, with a view to             efforts, the challenge will be
   five if children are under 10 years old). Photo: Rani Resorts           capacity to 200 000                    creating better conditions              to increase and sustain the
                                                                           passengers annually. There             for those looking for tourism           development of more hotels
                              Federal Air has increased its flight         are two departure terminals,           opportunities in Mozambique.            and luxury resorts. More
  News flash                  frequencies to Mozambique for the growing
                                                                           a separate domestic terminal           The upgrade was necessitated            accommodation is needed
                                                                           and an international arrivals          by the substantial growth               for the growing numbers of
winter traffic over June and July. Guests can jump on the Gautrain from    terminal, and three car-rental         in tourism, particularly                tourists wishing to stay in
Sandton on a Friday morning, take a two-hour flight on Federal Air         offices.                               international tourism, seen             Vilanculos. We hope that the
direct to Vilanculos and, by 15h00, be sitting in shorts and a T-shirt,      The fire brigade and                 over the last four years in             new airport will attract more
toes in the sand, sipping cocktails, as the sun sets. Guests can enjoy a   marshals have their own                Inhambane Province.                     developmental activity.”
full Sunday morning at the beach as the Federal Air flights depart after
lunch, and be back in Sandton by 17h30 on the train.
                                                                             Federal Air opens new offices
                                                                              FEDERAL Air recently                 new premises position us              passenger and general
                                                                              celebrated the opening of its        in such a way that we are             services, as well as a ‘meet
                                                                              newly designed offices at the        poised to meet the demands            and greet’ service,” says
                                                                              revamped Vilanculos Airport.         of a changing tourism                 Troy.
                                                                                “Our exciting new premises         industry with a product                 Federal Air provides
                                                                              have been created to meet            offering that is world-class.”        daily direct flights from
                                                                              the growing demand in                  Federal Air’s new premises          Johannesburg to Vilanculos
                                                                              tourism in Vilanculos and            now include reservations              International Airport.
                                                                              particularly in the Inhambane        and management facilities.            Flights are available from
                                                                              Province, says Troy Reiser,          “Our staff complement                 Johannesburg’s OR Tambo
                                                                              md of Federal Air.                   has also been increased               International Airport
                                                                                “I anticipate that the             to provide our customers              and Nelspruit’s Kruger-
                                                                              revamped Vilanculos                  with a seamless service.              Mpumalanga International
                                                                              Airport will provide the             Other offerings at Federal            Airport. The airline also
                                                                              springboard for an increase          Air include ticket sales and          offers a 24-hour booking
                                                                              in international tourism. Our        enquiries, baggage enquiries,         service via its website.


                                                                                                                    Naïade Holidays has a specialised events division that manages a series
                                                                            Did you know?                           of sporting events in Mauritius every year. These include the Indian Ocean
                                                                           Triathlon, Royal Raid, Marlin Masters, Mauritius Ocean Classic (a surf-ski event that is part of the World Surf
                                                                           Ski Series), Look Cycling Event, and Mauritius Marathon. “One of the most exciting things for South Africans
                                                                           participating in these events is the opportunity to compete against international athletes,” says Mandy Watson.
                                                                           Shopping in Mauritius has always been a favourite, and more passengers want to participate in shopping tours.
TNW - Indian Ocean-June 6/6/11 8:27 AM Page 1                              A new initiative is the opportunity to visit a family in their home and share a meal with them. This is becoming
                                                                                                                 for the CY CMY K
                                                                           more popular as repeat clients lookCM MY opportunity to get to know the locals on a different level. n
                                                                                                    C  M    Y
TNW4591SD




TNW4589SD


14 n Wednesday June 22 2011                                                                                                                        QUICK READ FOR DECISION-MAKERS
Composite
                 COMMUNITYNEWS                                                                                                                                                JOBS                               SpecialiZed
                  Births, deaths, marriages, promotions – we want to know! Please fax or e-mail TNW's Jeanette Phillips, at jeanettep@nowmedia.co.za or (011) 327 4094.                                          Travel
                                                                                                                                                                                                                 perSonnel
                                                                                                                                                                                                 AVIATION DIVISION:

                                                                                                                                                                                                 Airline Accounts/BSP Clerk – JHB East –
                                                                                                                                                                                                 4MONTH TEMP - IMMEDIATE START
                                                                                                                                                                                                 Min. 3 years Bookkeeping & BSP experience.
                                                                                                                                                                                                 Airline accounts background essential.
                                                                                                                                                                                                 Accounts receivable, payments, debtors
                                                                                                                                                                                                 ageing. BSP billings, recons, refunds. Ticket
                                                                                                                                                                                                 sales/stocks/refund reports. Knowledge of
                                                                                                                                                                                                 Pastel Partner an advantage. Immediate start.

                                                                                                                                                                                                 Airline Marketing Executives, JHB North EE
                                                                                                                                                                                                 Min. 3 years postgraduate Marketing
                                                                                                                                                                                                 experience in similar role. Tactical strategic
                                                                                                                                                                                                 experience; Strong commercial awareness
                                                                                                                                                                                                 and client focus; Media & product
                                                                                                                                                                                                 campaigns; Loyalty & Brand distribution;
                                                                                                                                                                                                 Competitor analysis using MI & Marketing
                                                                                                                                                                                                 tools; Must have excellent written and verbal


                      EgyptAir celebrates!
                                                                                                                                                                                                 communication skills; Include proven track
                                                                                                                                                                                                 record with applications.

                                                                                                                                                                                                 Aviation Assistant to the MD/Company Legal


                                                                                                                      Travelbags heads east
                                                                                                                                                                                                 – East Rand
                      Celebrating EgyptAir’s 79th birthday are (from left),                                                                                                                      Aviation concern seeking an Assistant to the
                                                                                                                                                                                                 MD, with a view to progressing to their Legal
                      Malcolm Howard, head of reservations – SA; Ihab Seif,                                                                                                                      Dept. Suited to applicants who are currently
                                                                                                                                                                                                 studying towards an LLB (Law) with emphasis
                      regional gm SA; Saad Meabad, gm finance – SA; and Vania                                         Travelbags held its May lunch at Kopanong Hotel and                        towards Company Legal & Aviation Law.
                                                                                                                                                                                                 Must be fully proficient with Microsoft Office,
                      Atanasov, head of accounting – SA Photo: Shannon Hill                                           Conference Centre in Benoni on May 27. Spotted at the                      have strong administrative skills and legal
                                                                                                                                                                                                 acumen.
                                                                                                                      event are, from left: Jeana Turners, Avianto; Brenda                       All applicants must have the right to live and
                                                                                                                      Dooge, Guvon Hotels; and Ronald van Tonder, Town Lodge                     work in South Africa
                                                                                                                                                                                                 For all aviation opportunities email CV to
                                                                                                                      Sandton. The charity of the day, Haven Care Centre, received               joyce@sgroup.co.za
                                                                                                                      a donation of R5 100.                                                      TRAVEL DIVISION

                                                                                                                                                                                                 New Business Sales – JNB Eastrand

                                                                                                                    Appointments and resignations                                                Are you a hunter with exceptional negotiation
                                                                                                                                                                                                 skills? An opportunity to join a top Travel
                                                                                                                                                                                                 Management Company and be responsible
                                                                                                                                                                                                 for securing new corporate clientele. Strong
                                                                                                                                                                                                 communication skills required. Previous sales
                                                                                                                                 n Premier                  resignation will take effect         experience and track record is essential.
                                                                                                                                                                                                 Attractive package with benefits and
                                                                                                                                 Hotels &                   at the end of September.             Company Car. Kati

                                                                                                                                 Resorts has                A statement issued by the            Global Key Account Manager – JNB
                                                                                                                                                                                                 Join highly regarded TMC with an emphasis is
                                                                                                                                 appointed                  company states that Monhla           on the ability to strategically manage global
                                                                                                                                 Marthinus                  has resigned to explore new          clients ensuring client retention and growth.
                                                                                                                                                                                                 Exceptional analytical ability and manage
                                                                                                                                 Mostert resident           business opportunities.              client relationships at an executive level.
                                                                                                                                                                                                 Candidates must have held a similar role with
                                                                                                                                 manager at the             During the next three                global exposure and have a minimum of 3
                                                                                                                                                                                                 years KAM experience. Kati
                                                                                                                                 East London                months, she will assist Acsa
                                                                                                                                                                                                 New Business Sales – JNB
                                                                                                                                 International              in dealing with several critical     A great opportunity for a target-driven
                                                                                                                    Convention Centre. He has               priorities and ensure a stable       Corporate Sales Executive with a strong
                                                                                                                                                                                                 background in travel-related sales.
                                                                                                                    a wealth of experience in               and smooth transition.               Independent candidate required to secure
                                                                                                                                                                                                 new business for a top Travel Company. Strong
                                                                                                                    the conference and events                                                    presentation skills and excellent networker.
Photo: Shannon Hill




                                                                                                                                                                                                 Must have a proven track record in sales, valid
                                                                                                                    industry, predominantly at              n Niruth Sripawatakul, gm of         drivers license and own vehicle. Excellent
                                                                                                                    The Pavilion Conference                 Thai Airways in South Africa         salary package and lucrative commission.
                                                                                                                                                                                                 Kati
                                                                                                                    Centre in Cape Town’s V&A               has announced his end of             BEE New Business Sales – JNB East Rand
                                                                                                                    Waterfront.                             tenure in the South African          Identify and secure new business for
                                                                                                                                                                                                 outbound Groups & Incentive Travel. A
                                                                                                                                                            division of Thai Airways.            proven track record in sales required. Strong
                                                                                                                                                                                                 communication skills required. Negotiable
                                                                                                                    n The board of Airports                 Niruth is to further his career      salary package. Kati

                  STA moves office                                                                                  Company South Africa
                                                                                                                    (Acsa) has announced the
                                                                                                                                                            in Bangkok. Thamanoon
                                                                                                                                                            Kuprasert, from Thai’s
                                                                                                                                                                                                 BEE – PA to Director – JNB E/Rand
                                                                                                                                                                                                 Minimum 3 years PA experience at an
                                                                                                                                                                                                 Executive Level essential. Will handle the full
                                                                                                                                                                                                 function of an Executive PA working for highly
                  STA head office recently                 and marketing executive,                                 resignation of its managing             office in Moscow has been            regarded Director. Kati
                  moved to new premises.                   Liezl Gericke, general                                   director, Monhla Hlahla. Her            appointed to succeed Niruth.         Senior Travel Consultant – Cape Town
                  Making themselves at home                manager, and Zulaika Moloi,                                                                                                           90% corporate, 10% groups. Minimum 5
                                                                                                                                                                                                 years corporate consulting experience
                  in their office are (from left):         product and marketing                                                                                                                 together with Amadeus and Quicktrav is

                  Amy Mortlock – product                   executive.                                                         lee botti & associates                                             essential. Candidates must have very good
                                                                                                                                                                                                 interpersonal skills and the ability to nurture
                                                                                                                                                                                                 clients. Highly attractive package on offer. Tina
                                                                                                                              SpeCialiStS iN the reCruitmeNt of Staff for the traVel iNduStry
                                                                                                                                                                                                 Inbound Intermediate Consultant – JNB
                                                                                                                                                                                                 Eastrand
                                                                                       Personnel
                                                                                        with the                                              Are you talking to us?                             Would you like to work closer to home?
                                                                                                                                                                                                 Seeking a competent candidate with previous
                                                                                                                                                                                                 inbound experience for reputable operator
                                                                                     personal touch
                                                                                                                                                  Best selection of positions in the country!    located in the Eastrand. Strong knowledge of
                                                                                                                                                                                                 Southern Africa and ability to create itineraries
                        To advertise                          SALES EXECUTIVE/RANDBURG
                                                                Your target market will be the                                                   With over 34 years experience in building
                                                                                                                                                                                                 for various markets. Tina

                                                            Incentive Industry - MICE experience                                                                                                 Junior Travel Consultant – JNB Sandton
                                                                                                                                                      careers in travel, how can you afford
                        on this page                                     essential!!
                                                                                                                                                                 not to talk to the experts?
                                                                                                                                                                                                 Must have minimum one year consulting
                                                                                                                                                                                                 experience and be well spoken and
                                                                    SENIOR TICKETING &                                                                                                           exceptionally well groomed. Will be based at
                           contact                           PROCESSING CONSULTANT/HYDE
                                                                            PARK                                                                          Life changing career opportunities
                                                                                                                                                                                                 a prestigious In-house operation. This position
                                                                                                                                                                                                 offers excellent mentoring facilities and the
                                                                                                                                                                                                 successful candidate has the scope to be
                       Natalie Walker                        Tired of consulting and would like a
                                                                          change?
                                                                                                                                                                   available on our website.
                                                                                                                                                                    www.leebotti.co.za
                                                                                                                                                                                                 groomed into a leadership role. Tina

                                                                                                                                                                                                 Senior Leisure Consultants for Temporary
                          on email                              HALF DAY SALES EXECUTIVE/
                                                                      JOHANNESBURG
                                                                                                                                                                                                 Assignments - JNB Northern Suburbs
                                                                                                                                                                                                 2 positions available for consultants who
                                                               Excellent earning potential - rare                                                        Gauteng Call Tracey on (011) 8036606    are able to temp immediately. We require
                         nataliew@                              opportunity to work half day!!                                                                     rivonia@nowjobs.co.za         leisure consultants with strong product
                                                                                                                                                                                                 and destination knowledge. Candidates
                                                              SENIOR LEISURE CONSULTANT/                                                             Western Cape Call Wayne on (021) 4181084    must have a minimum 6 years consulting
                      nowmedia.co.za                                     ROSEBANK
                                                              Excellent basic plus commission -
                                                                                                                                                                   capetown@nowjobs.co.za        experience and have previously worked in a
                                                                                                                                                                                                 leisure environment. Excellent salaries! Tina
                                                                                                                                                     KwaZulu Natal Call Roz on (031) 2018330
                                                                     Amadeus essential!!                                                                                                         Senior Account Manager - Outbound
                                                                                                                                                                   durban@nowjobs.co.za          Incentives – JNB N/Suburbs
                                                                    CONTACT WENDY/KIM
                                                                                                          TNW2048




                                                                        Contact Wendy/Kim
                                                             TEl: 011 465 8221 FAx: 086 538 5889                                                                                                 Join highly respected company. Be
                                                               (011) 704 4909 or e-mail: wtp@icon.co.za
                                                                   E-MAIl: wtp@icon.co.za                                                                                                        allocated blue chip corporate accounts
                                                                                                                    TNW6006
                                                                                                                                                                                                 and handle each project from start to finish.
                                                           TNW6177                                                                                                                               Create suitable itineraries and be able to
                                                                                                                                                                                                 cost proposals. Travel with groups to various
                                                                                                                                                                                                 overseas destinations. Previous experience in
                                                                                                                                                                                                 this field essential. Kati

                                                                                                                                                                                                 Receptionist – JNB Rosebank
                                                                                                                                                                                                 Handle busy switchboard and associated
                                                                                                                                                                                                 duties for a top Company with a dynamic
                                                                                                                                                                                                 team. Previous front office experience within
                                                                                                                                                                                                 a corporate environment is essential together
                                                                                                                                                                                                 with strong computer and administrative
                                                                                                                                                                                                 skills. Candidates must be exceptionally well
                                                                                                                                                                                                 spoken in English with a friendly and obliging
                                                                                                                                                                                                 personality. Well groomed and professional.
                                                                                                                                                                                                 Tina


                                                                                                                                                                                                   Office Hrs (011) 884-9113
                                                                                                                                                                                                 Website: www.specialized.co.za
                                                                                                                                                                                                   e-mail: kati@sgroup.co.za
                                                                                                                                                                                                                                                     TNW6178




                                                                                                                                                                                                     or tina@sgroup.co.za
                  TNW4612SD


                  QUICK READ FOR bUSIESt pEOplE                                                                                                                                                 Wednesday June 22 2011 n 15
TNW NEWS

Jo’burg remains SA air travel hub                                                                                                                                             GTASA
                                                                                                                                                                              From page 1
Dorine reinstein                                                     of Thompsons Holidays.              a couple of years to come.           Stephen Forbes,                 internationally”.
                                                                        Tammy Hunt, operations           OR Tambo still remains the         spokesperson for British            The website boasts an


J
    OHANNESBURG is not                                               manager of eTravel says             best hub to as the feeder          Airways, says: “We regard both    array of well-known hospitality
    about to lose its status as                                      direct flights are extremely        network provided by the            Cape Town and Johannesburg        and car-rental partner
    an important international                                       important for the Cape Town-        current domestic operators is      as important destinations.        affiliates – none of which is
aviation hub, despite other                                          and Durban-based clientele          well established and suits the     Johannesburg, particularly,       aware of the existence of
airports in South Africa steadily                                    as they eliminate time wasted       long-haul network carriers. The    offers good connections,          GTASA.
gaining popularity with airlines.                                    flying via Johannesburg. Other      increased use of codesharing       through our franchise partner       “I am not aware of any
  An increasing number of                                            reasons include luggage             and alliance strategies will       Comair, to other destinations     affiliation between Royal
international airlines have                                          security issues at OR Tambo         also mean that the major           in South and Southern Africa.”    Caribbean International and
started offering direct flights                                      and the convenience of one          network carriers would rather        Connectivity is a major         Global Travel Alliance,” says
from Cape Town and Durban.                                           flight instead of two. However,     rely on the ability to codeshare   obstacle for Cape Town to         Tracey Krog, product and PR
Lufthansa, Virgin Atlantic,                                          Cape Town and Durban are            onto points beyond JNB than        take over the international       manager at Royal Caribbean.
Delta and British Airways all                                        not about to become the next        operate those direct services      hub status from JNB, admits       Wayne Duvenage, ce of Avis
operate successful routes                                            hubs, she adds.                     themselves – Emirates is an        Calvyn Gilfellan, ceo of Cape     South Africa agrees. “I can
from Cape Town. Air France                                                                               exception to this.                 Town Routes Unlimited. “I         confirm that Avis SA does
recently joined the ranks                                               “OR Tambo remains                  “In addition, OR Tambo still     would like to be bullish and      not have any alliance or
when it announced it would                                              the best hub as the              has potential for further growth   say that of course Cape           relationship with Global Travel
start a regular route from CPT                                                                           as the additional infrastructure   Town is the next hub but          Alliance. We are looking into
from November. Durban is
                                                                         feeder network by               that was completed last year       geographically that just          this matter with a view to
also starting to grow as an                                             domestic operators               still needs to be ‘grown into’.”   wouldn’t be realistic.”           asking them not to feature
international hub with Emirates                                          suits the long-haul               Unathi Batyashe-Fillis,            Cape Town and Durban            our logo if there is no link.”
operating a regular service and                                                                          manager of communication           airports have more limitations      Robyn Christie, ceo of
Comair having announced it                                               network carriers.”              and brand management Ortia,        than Johannesburg,                Asata can confirm that
would start a route to London                                          Codeshare and alliance            says connectivity is the key.      says Amanda Hardy,                GTASA is not a registered
soon.                                                                strategies are some of the          “It is unlikely that OR Tambo      communications manager of         member of Asata. “GTASA
  Although there are definitely                                      reasons why Johannesburg            would lose its status as the       Flight Centre. OR Tambo has       applied to be a member
advantages for residents of                                          will remain SA’s major aviation     hub of SA as it serves over        world-class infrastructure,       but Asata did not feel they
Cape Town and Durban to                                              hub, says Stuart Cochrane,          130 cities. It is also the         the world’s airlines all fly      were an appropriate fit;
bypass JNB, OR Tambo is not                                          executive manager Comair.           biggest and busiest airport        into OR Tambo, the Gautrain       they fit in with timeshares
about to lose its status as a                                        “I am not convinced that            on the continent and serves        rail and bus network service      and holiday clubs. GTASA
major aviation hub, says John                                        we will see Durban or Cape          as a connecting point to more      commuters, the bulk of            advertises as travel agents
Ridler, media & PR manager                                           Town as new hubs in SA for          African countries, largely         international businesses have     but they are not.
                                                                                                         because Johannesburg is            offices in JNB and Pretoria and     “People use the concept
                                                                                                         the economic hub of SA. OR         the onward flight connections     of travel to sell things;
                                                                                                         Tambo also offers a much           within the domestic and           travel agents must remind
                                                                                                         greater ability to connect         regional operators are well       themselves that they are the
                                                                                                         passengers within other            established, she says.            authentic dream sellers,”
                                                                                                         African borders.”                                        To page 2   Robyn says. n
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                                Niche would be nice!
                                Would you support a move by eTNW to produce weekly
                                niche newsletters focusing on destination or product-
                                specific news?




                                n Yes 86%                                                                From page 1
                                n No 14%




                                “Most definitely. If they could be produced in such a way that we
                                could save them electronically for training or to refer to, that would
                                be wonderful. We can never know enough in this industry, so every
                                bit of knowledge is important.” Anonymous
 gaskgask | 0976 | TNW | poll
      | 0976 | TNW | poll




                                                                                                         TNW4605SD


16 n Wednesday June 22 2011                                                                                                                                             QUICK READ FOR DECISION-MAKERS

				
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