Human Rights
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Human Rights
Chapter 5
What are human rights?
A right is a legal ,moral, and social claim
that people are entitled to
Human rights – right to equal treatment, to
be free from prohibited discrimination and
harassment, and to have equal access to
places services and opportunities
Discrimination – individual is treated
unfairly because he or she is a member of
a certain group – treatment is differently for
reasons other than individual merit
Human Rights legislation
Canadian Charter of Rights and Freedoms
Protection from abuses by government
Does not provide protection from discrimination
from individuals or private organizations
Provincial Human Rights Codes/Acts
Differ slightly from province to province
Protection from discrimination based on race,
national or ethnic origin, colour,
religion, sex, sexual orientation, mental
or physical disability, family or marital
status
Terminology
Stereotyping – an oversimplified, false, or
generalized portrayal of a group of people
Prejudice – preconceived opinion based on a
stereotype or inadequate information
Canadian Human Rights Act
(CHRA) - 1977
Applies to all federal government
departments, Crown corporations, and
business and industries that are under the
jurisdiction of the federal government
Post office
Chartered banks
Airlines
Canadian Human Rights Act
(CHRA) - 1977
CHRA prohibits discrimination based on:
Race
Colour
National or ethnic origin
Religion
Age
Sex or gender (including pregnancy and childbearing)
Marital status, family status
Physical or mental disability (including dependence on
alcohol or drugs)
Pardoned criminal conviction
Sexual orientation
CHRA also covers areas such as hate mail and pay equity
Canadian Human Rights Act
(CHRA) - 1977
Section 67
CHRA does not affect any provisions
made within the Indian Act
However, if a band or the Indian Act has
not enacted legislation or bylaws dealing
with a particular matter, the CHRA may
still have force
See Desjarlais c. Piapot Band (1989), pg 113
Provincial Human Rights Codes
All provinces have enacted Human Rights codes
Status of an Act – therefore can be amended at any
time by that provinces provincial government
Subject to the Canadian Charter – i.e. cannot enact a
law in violation of the Charter
Gender discrimination – girls permitted to play on boys’
hockey teams
Is Forced Retirement Discriminatory
See case on page 114
Administering Human Rights
Legislation
Provincially appointed commissions
96% of complaints are settled by the
commissions
4% have to be heard/resolved by boards of
inquiry/tribunals
Administering Human Rights
Legislation – Filing a Complaint
Individuals who feel that they have been the victim of
discrimination, must follow the rules and procedures
established by the provincial human rights code
A lawyer is not required to file a complaint
Individuals can withdraw their complaint at any time
after the file is opened
Inquiries to the commission are confidential
Administering Human Rights
Legislation – Filing a Complaint
The complainant is the person making the
allegation of discrimination
May be provided with an information packet
May be required to complete a form describing
the events and circumstances
Administering Human Rights
Legislation – Filing a Complaint
Employment discrimination example
Need to establish a prima facie case (legally convincing
unless disproved by contrary evidence)
1. You were qualified for that particular employment
2. You were not hired; and
3. Someone no better qualified subsequently obtained that
position – someone who lacked the distinguishing
feature that represents the gravamen (significant part)
of the human rights complaint (e.g. race, colour, etc)
The essential element of a lawsuit. For example,
the gravamen of a lawsuit involving a car accident
might be the careless driving of the defendant.
Complaint Process
See chart on page 116
Administering Human Rights
Legislation – Dismissing a Complaint
The commission may dismiss a claim after is has been filed
because:
another act may more appropriately deal with the issues
raised in the complaint
Complaint is not within the jurisdiction of the
commission
Complaint is trivial, frivolous, vexatious, or made in bad
faith
Where the complaint was filed more than 6 months from
the last incident of discrimination, and it appears the
delay was not incurred in good faith, and there is
evidence of substantial prejudice to the parties because
of the delay (the time limits vary from province to
province)
Administering Human Rights
Legislation – Filing a Complaint
Response to the complaint
The response from the commission will
inform the complainant if the complaint is
covered by the provincial code
If so, the complaint will be served to the
respondent (the persons or organization
you are alleging discriminated against you)
The respondent will be asked to formally
respond to the allegations
Administering Human Rights
Legislation – Role of the Commission
Mediation
The next step of the process if the complaint has been
accepted
Means of settling disputes prior to a formal investigation
Formal investigation
If the mediation is refused or an agreement is not
reached
Gather relevant evidence, inspecting documents,
interviewing witness, etc
Report
Written after the investigation to inform the parties of the
results
Conciliation
May be attempted at this stage
Bring the parties together in another attempt to resolve
the dispute
Administering Human Rights
Legislation – Role of the Commission
Referral to commissioners
If a resolution is not reached by
conciliation, the case is referred to the
commissioners
The commissioners will:
Dismiss the case if they believe there is
insufficient evidence to prove discrimination
The complainant has a period of time to appeal
the decision (15 days in some jurisdictions)
If the commission turns down the request for a
review, the decision is final
Administering Human Rights
Legislation – Role of the Commission
Referral to commissioners
The commissioners will (cont’d) :
If sufficient evidence exists
Refer the case to a board of inquiry or human
rights tribunal
The hearing is similar to a trial
Evidence is examined
Witnesses are called and asked to testify
and be cross examined
Thedecision of the commission may be
appealed and sent for judicial review
Administering Human Rights
Legislation – Remedies
Various remedies are
possible
Generally intended to put
complainants in the same
position they would have
been in had the
discrimination not occurred
Possible remedies
Ordering the person or
organization to stop the
discriminatory practice
Administering Human Rights
Legislation – Remedies
Possible remedies
Ordering the person or organization to stop the
discriminatory practice
Compelling the respondent to issue a letter of
apology
Ordering the respondent to pay the complainant
for mental anguish of for any losses suffered in
pay or benefits
Compelling the respondent to reinstate the person
in their job or grant the promotion that was denied
Administering Human Rights
Legislation – Remedies
Possible remedies (Cont’d)
Ordering the organization to adopt programs
designed to relieve hardship or economic
disadvantage, or to assist disadvantaged groups
in achieving equal opportunity in the organization
Requiring the organization to provide human rights
and anti-discriminatory training for all employees,
to develop comprehensive policies to eliminate
discrimination, or to undertake other similar
remedies
See Kanags Premakumar v. Air Canada (2000)
pg 119
Grounds of Discrimination -
Employment
Everyone has the right to expect “equal treatment
with respect to employment”
Job application process
Training
Transfers
Promotions
Apprenticeship
Dismissal
layoffs
Grounds of Discrimination -
Employment
Exceptions Under the Law
Certain actions may not be considered
discriminatory if they are “reasonable and
justifiable” under the circumstances
Higher insurance fees to younger drivers
Specific skills required to perform a job – bona fide
occupational requirement
Affirmative Action – provides advantages to groups
that have been discriminated against in the past
Gender
Community
Visible minorities
Grounds of Discrimination -
Employment
Constructive and Direct Discrimination
Constructive discrimination – employment
practices or policies that may inadvertently
exclude certain individuals
Height requirements for police officers excluded
most females and minorities
Often more difficult to detect that direct
discrimination
Direct discrimination – discrimination that is
openly practiced or overt
Grounds of Discrimination -
Employment
Duty to Accommodate
An employer has a legal duty to accommodate (to
the point of undue hardship) the individual needs of
the employee – SCC ruling
E.g. not requiring the employee to work on religious
holidays
Undue hardship – the result of a change that would
affect the economic viability of an enterprise or
produce a substantial health or safety risk – the
burden is on the employer to prove the extent of the
hardship
Grounds of Discrimination -
Employment
Harassment in the Workplace
Everyone has the right to be free from experiencing
humiliating or annoying behaviour
Harassment may be based on one of more of the
grounds found in the provincial human rights codes
Racial, religious, sexual slurs – repeated or
ongoing
Sexual harassment – includes unwelcome sexual
contact, remarks, leering, demands for dates,
requests for sexual favours, displays of sexually
offensive pictures or graffiti
Employers are responsible for ensuring the conduct
of their employees
Grounds of Discrimination -
Employment
Poisoned Environment
When a person or group is continually subjected to
actions that create an uncomfortable atmosphere
Possible when comments or actions create a real or
perceived inequality
It is the responsibility of the employer to ensure that
a poisoned environment does not exist in the
workplace
See Chartrand v. Vanderwell p 124
A poisoned work environment causes pain – pg 125
Grounds of Discrimination -
Accommodation and Facilities
All individuals have the right to equal treatment in
accommodation
Place where people live or want to live
May be long term or temporary
Refusal to sell or rent based on race, age, marital
status or source of income
Facilities
Every person has a right to equal treatment with
respect to services, goods and facilities without
discrimination…
Facilities - Areas or buildings designated for public
use
Parks, hockey arenas, concert halls
Grounds of Discrimination – Meeting
Special Needs
Discrimination on the basis of disability is
prohibited
Employers are required to accommodate the needs
of workers with
Psychological
Emotional
Physical disabilities
Suffering from addition to drugs and alcohol
Landlords may also be required to ensure that their
buildings are accessible to all persons
Accommodation to the point of undue hardship
applies in these cases as well
See The Final Curtain – pg 128
Grounds of Discrimination – Goods
and Services
Everyone has the right to equal access to
goods and services
Goods
merchandise that can be purchased
Services
Ways of meeting consumer needs that do not
involve the purchase of tangible goods
See Anderson v YMCA pg 129
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