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Energy Conservation Review Conservation Bureau by chenmeixiu

VIEWS: 20 PAGES: 316

									Energy Conservation Review
   Conservation Bureau

         February 2006

   Table of Contents
           SECTION                                    TITLE             PAGE
                  I          Introduction and Background                 3
                  II         Conservation Marketplace Participants       12
                 III         Residential Sector Review                   32
                 IV          Commercial / Institutional Sector Review   115
                  V          Industrial / Agricultural Sector Review    216
                 VI          Practices in Other Jurisdictions           265
                 VII         Financing                                  282
                 VIII        Assessment Summary                         299
                 IX          Conclusions and Recommendations            307
           Appendix A        Conservation Marketplace Participants
           Appendix B        Utility Website Review
           Appendix C        Utility Questionnaire Summary
           Appendix D        Practices in Other Jurisdictions

Energy Conservation Review                                                    Table of Contents
          Energy Conservation Review

                   Section I
         Introduction and Background

Energy Conservation Review               3

   •    In early 2006, the OPA – Conservation Bureau retained Coffey,
        Fisch & Associates Inc. to conduct a review of the energy
        conservation landscape in the province of Ontario
   •    The review encompassed all sectors as defined by the OPA
        (Residential, Commercial / Institutional, Industrial / Agricultural) and
        addresses the following key categories:
         – Information
         – Programs
         – incentives
   •    The opinions contained within this report are those of CFA and do
        not necessarily reflect the opinions of the client (Ontario Power
        Authority, Conservation Bureau)

Energy Conservation Review                                                      4
   A Snapshot of Ontario’s Conservation Culture

   •    Created in 2005, the Conservation Bureau has been charged with
        the responsibility of building a conservation culture in Ontario
   •    With a target of 5% reduction in peak demand and 10% reduction in
        electricity consumption by 2007, the homes and businesses of
        Ontario must all recognize their part in this challenge
   •    Fortunately many organizations have begun to address energy,
        some as conduits of information, others as advocates of
        conservation, others as implementers of energy efficiency
   •    We are now witnessing a burst of activity in all sectors of the
   •    This report is a snapshot of that activity - in motion - in the first
        quarter of 2006

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   The report that follows focuses on Information and
   Programs, in particular

   •    Information sources…Where can consumers get information?
   •    Information content… What are they being told?
   •    Programs… How are words turned into action?
   •    Financial incentives… What inducements are being offered?

  The findings are the result of…
   •    Document reviews
   •    Web-based research
   •    Questionnaires / surveys
   •    Personal interviews

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   This review did not address the nature and impact of…

   •    Procurement initiatives (RFPs)
   •    Smart Meter initiative
   •    Potential changes to building codes, standards, and other policy
        initiatives related to, for example, the Ontario Energy Efficiency Act
        and the Ontario Building Code

        Each of which contributes significantly to the landscape and
        should be the subject of another study.

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   The report begins with the following broad

   •    While based only on those websites sampled, documents reviewed,
        organizations surveyed and individuals interviewed in a period of
        one month, there is significant evidence of a growth in
        conservation culture:
         – at all levels of government, and in public and private sectors
         – with multiple parties participating in a variety of initiatives
         – including small single-focused local programs to province-wide
           multi-faceted initiatives
         – reflecting the fact that conservation is on the agenda of
           institutions, businesses and homeowners
         – and the messages are gaining momentum
   •    This is a complicated but good news story!

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   A number of drivers have raised the profile of
   demand management, including….

          Government Policy
          •     Commitment to a “conservation culture” across
                the province
          •     Electricity Act
          •     Bill 100
          •     Formation of OPA
          •     Ministerial Directives
          •     OEB - $185M to be spent on CDM by LDCs
                between January 2005 and September 2007

Energy Conservation Review                                        9
   and have established the expectation of
   significant gains from conservation…

             Conservation and Demand Management Assumptions
    Conservation:                              Planning Assumptions:               Higher Scenario:
                                                   (MW by 2025)                     (MW by 2025)
    (incl. 200 MW in procurements)                         1,050                        3,550
    Smart Meters                                            500                          500
    DSM / Demand Reduction
    (including 260 MW in procurements)                      260                          260

    Total CDM                                              1,810                        4,310
    Less CDM in procurement initiatives                     460                          460

    CDM in addition to procurements                       1,350                         3,850

     Source: OPA; Supply Mix Advice Report, Volume 1; Table 1.2.7; December 2005

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                                                                                                I - 10
  Contributing to the creation of an active and
  complex “Conservation Marketplace”…

   •        Utilities – Electric and Gas
   •        Governments – Federal, Provincial and Local
   •        Industry and Trade Associations
   •        Special Interest, organizations including Not for Profit and Non-
            Governmental Organizations (NGOs)
   •        Foundations
   •        Private Sector, such as: Consumer Product Retailers; Equipment
            Suppliers; ESCOs; Consultants; Developers; Home Builders

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                                                                          I - 11
          Energy Conservation Review
                      Section II
               Conservation Marketplace

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   •    The participants in the Conservation Marketplace are active for a
        number of reasons, some are mandated (electric utilities), some are
        environmental advocates, some are businesses seeing opportunity
        in the market demand for a service or product

   •    The following section identifies the major players in this marketplace

   •    The information and programs they provide are shown in
         – Section III – Residential Sector
         – Section IV – Commercial / Institutional Sector
         – Section V – Industrial / Agricultural Sector

          Appendix “A” contains more detailed information on many of the
                   organizations in the Conservation Marketplace

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   First and foremost, Electric utilities play a key
   role in providing energy information to

  •    As a result of the OEB tying third tranche rate increases to CDM, 80* Local
       Distribution Companies (LDCs) currently have active CDM plans
  •    Their approved plans included broad programs, costs, and timelines
  •    Of note:
        – LDCs are working with existing staff or contracting out; no major
           commitment of staff to CDM
        – There are many partnerships both among LDCs and with external
           suppliers (public and private sector)


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   LDC Coalitions offer benefits of scale and sharing of

   •    Over 40% of CDM funded LDCs are working together in some way
         – 3 Coalitions of LDCs formed
                 • CLD – Coalition of Large Distributors – 6
                 • CHEC – Cornerstone Hydro Electric Concepts – 16
                 • NEPPA – Niagara Erie Public Power Alliance - 11
          – Approaches include
                 •   Co-branding (e.g. powerWISE®)
                 •   Steering committees (CLD)
                 •   Approved lists of initiatives from which to choose (CHEC)
                 •   Outreach support to smaller utilities (CLD)

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   Gas utilities are also actively involved in this

          • Serves approximately 1.2 million residential, commercial and industrial
            customers in over 400 communities in northern, southwestern and
            eastern Ontario

          • Serves approximately 1.7 million residential, commercial and industrial
          • Provides a variety of energy services and is partnering with LDCs in
            many mutual communities

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   In addition to the LDCs, and gas utilities,
   Electricity Retailers offer energy services to
   consumers in Ontario…

   •    Retailers are licensed to sell electricity in Ontario,
   •    The most common methods are through long-term fixed-price contracts
   •    In addition to the commodity, many retailers offer “value added” services,
        including those that contribute to energy management, such as energy
        profiling, load management, high efficiency products
   •    While a number of LDCs have Energy Service non-regulated affiliates,
        these affiliates are not typically involved in the CDM programs, as these
        programs are funded and managed in the regulated business of the LDC

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 There are currently 69 licensed retailers in Ontario,

   •    Ag Energy Cooperative Ltd.                     •   Northeast Electricity Inc.
   •    Blue Power Distributed Energy Corp.            •   Provident Energy Management Inc.
   •    Brascan Energy Marketing Inc.                  •   Sempra Energy Trading Corp.
   •    Canadian Green Power                           •   Superior Energy Management, a
   •    CAN Energy Corp.                                   division of Superior Plus Inc.
   •    Direct Energy Marketing Limited                •   Toromont Energy Ltd.
   •    EPCOR Energy Services (Ontario)                •   TransCanada Energy Ltd.
        Ltd.                                           •   Universal Energy Corporation
   •    Emera Energy Inc.                              •   WPS Energy Services of Canada
   •    Energy Profiles Limited                            Corporation


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   Governments play an essential role in Energy

   •    In support of the federal government’s focus on climate change, Natural
        Resources Canada provides energy efficiency information, programs and
        funding through its Office of Energy Efficiency (OEE) involving 6 divisions,
        21 departments and 230 staff
   •    NRCan, as shown on the next page, is organized by sector, with each major
        division (such as Housing and Equipment) responsible for its own programs
        and incentives, such as EnerGuide grants or Energy Star labelling
   •    Other than in its global promotions and web and print information, NRCan
        does not market directly to consumers, but works with provincial
        government agencies, industry associations, large LDCs

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NRCan’s structure for delivering energy efficiency…

                                   Minister’s Office

                   Other NRCan
                                                                 Technology &

                                                                                                   Office of
Audit & Evaluation               CANMET                                                             Energy

                             Buildings                     Outreach &                 Housing &                 Industrial Programs             Other OEE               EnerGuide for
  Energy Policy
                             Division                      Information                Equipment                      Division                   Branches                   Houses

  Minerals and                       Energy Innovators               Communications            Canadian Centre                 Engineering &                 Transportation
     Metals                              Initiative                Coordination/Support       For Housing Tech.                  Technical                    Energy Use

    Corporate                            Federal Buildings                                        Energy Efficient                                          Director General’s
                                                                          Internet                                             Heavy Industry
   Management                                Initiative                                              Housing                                                      Office

                                                                                                  Energy Efficient            Industrial Audit &            Demand Policy &
 Strategic Policy                         House In Order                 Outreach
                                                                                                   R2000 Home               IPD Internal Services              Analysis

 Canadian Forest                          New Buildings
                                                                    Public Information            R2000 Initiative             Light Industry
    Service                                 Program

                                           Technical &                   Publishing
  Earth Sciences
                                         Support Services                 Services

Energy Conservation Review                                                                                                                                              II - 20
   Like the Federal Government, the Provincial
   Government is driven by a commitment…in this case
   to a “Conservation Culture”.

   •    The Province of Ontario has set a target of a 5% reduction in peak demand and a
        10% reduction in electricity consumption by 2007
   •    Reporting directly to the Premier’s office is the Conservation Action Team (CAT),
        which produced an exhaustive report entitled “Building a Conservation Culture in
        Ontario” in May 2005
   •    Each ministry has a number of initiatives supporting the energy reduction targets
   •    And leading the way is the Ministry of Energy through the:
         – Department of Conservation,
         – Ontario Energy Board
         – IESO
         – OPA
   •    A major challenge for the province is the effective coordination of efforts across its
        numerous channels

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   The Province contributes to the goal of
   Conservation – through the existing structure…


                                          Action Team

    Community                                       Municipal     Northern        Public
     & Social            Energy     Environment     Affairs &   Development   Infrastructural
     Services                                       Housing       & Mines        Renewal

                OEB               IESO       Housing


Energy Conservation Review                                                                         II - 22
   And last, but certainly not least are local governments
   – Regions, Cities, Municipalities, Towns and Villages…

   •    Local Governments are increasingly proactive in their focus on healthy
        and responsible communities
   •    Some regional programs (e.g. York) are aggressively addressing
        supply constraints
   •    Large cities have created municipal infrastructures to design and
        implement substantive programs (e.g. Toronto and the Better Building
   •    Other local initiatives include:
         – Town of Shelburne: Reduce The Juice
         – City of Hamilton: Green Venture
         – City of Ottawa: Cool Shops

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Special Interest and Not-for-Profit organizations also
play a key role in this marketplace, as advocates,
organizers and networks and sometimes as sources
of funding, including…

   •    Canadian Energy Efficiency Alliance     •   Net Zero Energy Home Coalition
   •    Conservation Ontario                        Toronto Environmental Alliance
   •    Conservation Council of Ontario         •   Pollution Probe
   •    Evergreen                               •   Canadian Environmental Law
   •    Green Communities of Ontario                Association (CELA)
   •    Clean Air Foundation                    •   Community Social Planning Council of
   •    Clean Air Partnership
                                                •   Toronto Atmospheric Fund (TAF)
   •    The Ontario Sustainable Energy
        Association                             •   David Suzuki Foundation
   •    Toronto Region Conservation Authority

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  Industry or Trade Associations actively work to
  address the needs of their members and are taking a
  lead role in conservation information and

   •    Electricity Distributors Association   •   The Heating, Refrigeration and Air
        (EDA)                                      Conditioning Institute of Canada
   •    Ontario Energy Association (OEA)           (HRAI)
   •    Ontario Energy Network (OEN)           •   Ontario Electrical League (OEL)
   •    Ontario Federation of Agriculture      •   Ontario Home Builders' Association
        (OFA)                                      (OHBA)
   •    Building Owners and Managers           •   Federation of Canadian Municipalities
        Association (BOMA)                         (FCM)
   •    Ontario Hospitals Association (OHA)    •   Association of Municipalities of Ontario
   •    Canadian Environmental Law                 (AMO)
        Association (CELA)                     •   North American Insulation
   •    Canadian Gas Association (CGA)             Manufacturers Association (NAIMA)
                                               •   Association of Applied Arts and
                                                   Training Ontario

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   Colleges and Universities are pursuing energy
   conservation and energy efficiency initiatives, some
   solely for themselves, others as outreach. Examples

   •    York University – Eco Schools
   •    St. Lawrence College, Kingston – Energy House
   •    McMaster University – McMaster Institute for Energy Studies (MIES)
   •    Seneca College, Centre for the Built Environment – Sustainable Buildings
   •    Lakehead University – Infrastructure Renewal Program
   •    Wilfred Laurier University – Facility Renewal Projects
   •    Confederation College – Energy Retrofit Program
   •    Fleming College – New Environmental Technology Wing
   •    University of Ottawa – New Energy Efficient Biology Building
   •    University Of Ontario Institute Of Technology – LEED Certification

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   Finally, Private Sector organizations are playing
   both lead and support roles in the energy
   conservation marketplace, including…

  •    Energy Service Companies (ESCOs)
  •    Product Retailers (Home Depot, RONA, Canadian Tire)
  •    Manufacturers (Sylvania)
  •    Condominium Boards
  •    Banks (e.g. TD Canada Trust)
  •    Consultants and Individuals

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   Energy Service Companies (ESCOs) are playing a key
   role in the energy efficiency marketplace in Ontario…
     ESCOs are addressing the needs of institutions that do not have the
     required capital for energy efficient building improvements, by financing
     these capital projects, to be paid back through savings on utility bills.
     Companies active in this facet of the marketplace include:
      •     Direct Energy Services,
      •     Honeywell
      •     Siemens
      •     Johnson Control
      •     MSW
      •     Vestar Inc (Rose Technologies)
      •     Ameresco Canada (Tescor)
      •     Besto

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  While the majority of funding for conservation and energy
  efficiency is from ratepayers (CDM ), government (NRCan), or
  businesses (ESCOs) there is an additional source of
  financing for select programs from Foundations and Funds, a
  sample of which include…

   •    The Conservation Fund
   •    Toronto Atmospheric Fund
   •    Laidlaw Foundation
   •    Trillium Foundation
   •    Ontario Strategic Infrastructure Financing Authority (OSIFA)

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   The nature of the “Marketplace” as described on
   the previous pages is multi-faceted…

  •    There are many participants, providing
        – Information
        – Programs
        – Financial incentives
        – Offers of service
        – Performance contracts
        – Advocacy
  •    The benefit of this environment is the number of channels that can reach
       any consumer
  •    And the risk is the same
  •    The challenge for the OPA is to design a strategy and plan that capitalizes
       on the diversity and spread of these players

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     The following sections of the Report describe the
     information and programs available to each of the
     Sectors by these various market participants.

             Sectors                       Elements
            Residential                   Information
          Commercial /
            Industrial /                    Financial
            Agricultural                   Incentives

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          Energy Conservation Review
                                 Section III
                             Residential Sector

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   The Residential Sector has a series of unique
   attributes which contribute to a specific approach
   by the Marketplace Participants. These attributes

          •    Largest number of energy users
          •    Ideal audience for mass marketing opportunities
          •    Retailers particularly interested in this sector
          •    Opportunities exist to communicate through bill inserts,
               particularly with LDCs and gas utilities

Energy Conservation Review                                                III - 33
                             (Residential Sector)

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  For the ordinary citizen of Ontario, energy
  conservation information is everywhere, but
  difficult to assimilate, integrate, consolidate, focus
  and apply. Sources include…

   •    Internet
   •    Bill inserts
   •    Association newsletters
   •    Home shows / trade shows
   •    Community meetings
   •    Condominium meetings
   •    Environmental advocacy publications
   •    Media (newspapers, radio, TV)
   •    In-store promotions

Energy Conservation Review                                 III - 35
 Where does one start?
 A Consumer’s Quest for General Energy Conservation
 Information – Illustration “A”
                                        GoogleSearch: Energy Savings Tips, Ontario
                                                  (Canada search only)
                     Media                 Web Results: 1-10 of about 137,000                    Federal
                                                                                               Government Provincial
                                                GoogleSearch: Home Energy Conservation                   Government
                                                         (Canada search only)
                                                  Web Results: 1-10 of about 1,460,000

                             Internet             GoogleSearch: Home Energy Conservation
                                                            (world web search)
                                                   Web Results: 1-10 of about 38,400,000
                                                                                                         Local Utility
                                             GoogleSearch: Home Energy Conservation, Ontario
                                                          (Canada web search)
                                                   Web Results: 1-10 of about 736,000                       Retailers
                                          GoogleSearch: Saving Energy
                                              (Canada search only)                     Associations &
                                        Web Results: 1-10 of about 1,390,000            Grass Roots      Equipment
                                                                                        Organizations   Manufacturers

Energy Conservation Review                                                                                 III - 36
  This sample internet search illustrates the
  overwhelming amount of information that is available...

Energy Conservation Review                            III - 37
 A Consumer’s Quest for Specific Energy
 Information – Illustration “B”…

                 Government Provincial              Utility
                                                                              Energy Saving
                           Government           (bill inserts, newsletters,

                                                  Telephone                          Brochure
                              Municipal                                             Downloads
                             Government                                                                  Federal
                             Local Utility               Website              Program Information

                                               E-Mail                                                   Provincial
                                Retailers                                                              Government
                                               In Person                             Links
 Associations &           Equipment                                                                   Government
  Grass Roots            Manufacturers
  Organizations                                                                                     Associations &
                                             -This link is dependant on the                          Grass Roots
                                             original Customer need –
                                                                                     Retailers       Organizations
                                             e.g. grant application / info

Energy Conservation Review                                                                               III - 38
    …can be more productive, but potentially just as
    confusing, even if the consumer begins with an LDC
    As a result of the OEB CDM funding, LDCs have taken a lead role in energy
    information outreach to residential customers. Based on a survey of LDCs, the
    following chart illustrates their responses on the various channels utilized in 2005.

                                               CHANNEL                              % of
                                Bill inserts                                        80%
                                Website                                             72%
                                Radio / TV                                          39%
                                Community Meetings                                  33%
                                Seminars                                            22%
                                Call Centre                                         43%
                                Direct Contact                                      37%
                                Other                                               30%

Based on results of a questionnaire sent to 80 utilities, with 46 respondents
Please refer to Appendix “C” for complete survey results.

 Energy Conservation Review                                                                   III - 39
   When LDCs were asked to identify their most
   important communication channels, the following
   ranking resulted…

          1.    Bill Inserts
          2.    Direct Contact
          3.    Radio / TV
          4.    Websites
          5.    Community Meetings
          6.    Call Centre

Energy Conservation Review                           III - 40
   LDCs indicated that their communications in 2005
   focused on the following topics…

                                   TOPIC   % OF RESPONDENTS
                   Lighting                      89%
                   Appliances                    76%
                   Consumer Behaviour            74%
                   Thermal Envelope              70%
                   Water Heating                 65%
                   Load Controls                 30%
                   Ventilation                   28%
                   Other                         11%
                   Motors                        9%
                   Other                         0%

Energy Conservation Review                                    III - 41
   Of interest is the fact that LDCs indicate a
   reduction in communications for 2006…
   •    74% are planning communications for 2006 (vs. 93% in 2005)

                         TOPIC      % OF RESPONDENTS COMMUNICATING
                                       2005               2006
               Lighting                 89%               70%
               Appliances               76%               59%
               Consumer Behaviour       74%               61%
               Thermal Envelope         70%               54%
               Water Heating            65%               50%
               Load Controls            30%               24%
               Ventilation              28%               20%
               Other                    11%                9%
               Motors                   9%                 2%

Energy Conservation Review                                           III - 42
   An in-depth analysis of LDC websites revealed
   the following…

   •    Majority contain energy tips
   •    Tips are sorted in a variety of ways
         – By appliance, by season
   •    There are varying levels of interactivity
         – Majority of websites contain static information (text)
         – Several websites include a self-serve component
         – Few websites are highly interactive
              • Give customers ability to personalize (e.g. cumulative appliance
              • Kids pages
   •    Many websites have direct access to brochures (downloads)
   •    Majority of websites contain links to other sources of energy information
         – Government, Associations, Community initiatives

Energy Conservation Review                                                      III - 43
   A summary of each LDC website is included in
   Appendix “B” and includes the following…

   •    OEB CDM Results Reporting
         – Q3 Conservation and Demand Management Report
            • Preliminary information as reported by LDCs in October 2005

   •    Summary
         – Overview of information provided on the website as it relates to:
           energy information provided to customers by sector; programs
           underway; incentives available

   •    Links
         – Listing of links to other sources of energy information

Energy Conservation Review                                              III - 44
  The following pages illustrate samples of messages
  from LDC websites…

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In addition to LDCs, energy information is available
to consumers from a variety of other sources in the
Conservation Marketplace, including…

   •    NRCan                                                           Federal
                                                                      Government Provincial
   •    Ministry of Energy
   •    IESO
   •    Community groups
   •    The internet                                                           Government
   1. Refer to Appendix “A” for descriptions of the                           Local Utility
       various Conservation Marketplace participants
   2. Samples of information available to residential
       customers are included in Binder 1 – Residential                          Retailers
       Energy Information, submitted with this report.

                                                          Associations &    Equipment
The following pages illustrate examples of                 Grass Roots     Manufacturers
energy information available on the internet.

Energy Conservation Review                                                           III - 54
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  While the tips appear to be straightforward and
  relevant, it is difficult for an energy consumer to
  know what to do with them…

   •    Very little information on
         – Technical advice (How to do it?)
         – How to establish priorities (Which ideas will give me the most
           bang for my buck?)
         – What investment is required (How much will it cost to implement
           the energy savings ideas?)

   •    The large lists tend to paralyze the consumers
         – May read the tips, but take little or no action

Energy Conservation Review                                            III - 59
 Compounded by the fact that there are some
 inconsistencies in the information provided...

                                                     Site “A”   Site “B”

              Appliances as a Percentage of Your Total Electricity Bill
              • Hot Water Heating                      25%        15%

              • Heating                                50%        36%

              • Refrigeration                          9%         15%

              • Lighting                               2%         6%

              Sources of Air Leakage - Windows         10%        11%

Energy Conservation Review                                                 III - 60
  A small “open question” survey of residential
  consumers was conducted, as part of this
  review to determine…
   •    Awareness of energy efficiency
   •    Interest
   •    Actions undertaken to date
   •    Spending patterns

   The information was solicited from the following
   residential consumer categories…

    •    Homeowners
    •    Condominium owners
    •    Renters – apartments
    •    Renters – house

Energy Conservation Review                            III - 61
   The following insights were gathered as a result
   of the residential consumer survey…

          • Most consumers are aware of the need for energy efficiency and
            conservation …but action is not a priority
          • If any action was taken, it was in light replacement, to CFLs
          • Most trusted sources of information were
               • Local utility and Government
          • Most frequently quoted sources of information include
               • Local hardware store (Canadian Tire, Rona, Home Depot)
               • Newspapers
          • Sample comments included:
               • “Besides turning off the lights, I don’t know what to do”
               • “If I do laundry and run dishwasher at night it will save me money”
               • “I don’t know what temperature to set my thermostat at, while I am
                 not at home”

Energy Conservation Review                                                      III - 62
   Although well intentioned, the residential sector is
   hampered by…

   •    Lack of power to influence building owners (apartment dwellers)
   •    Tendency to consider homes as “temporary”, reflecting high mobility among
        many homeowners, as well as renters
   •    Reluctance to spend major capital dollars, hence willingness to purchase
   •    Insufficient knowledge of savings in energy bills

Energy Conservation Review                                                  III - 63

   •    Although residential consumers are not yet fully engaged in the
        Conservation Culture, many programs have been developed and are
        targeting this sector, to correct this situation

   •    An overview of these programs follows

Energy Conservation Review                                                III - 64
                             Programs and Incentives
                               (Residential Sector)

Energy Conservation Review                             III - 65
   The following section provides a listing of the various
   programs and incentives available to the residential
   consumers, including…

   •    Consumer awareness and education
   •    Lighting replacement
   •    Appliances
   •    Energy audits
   •    Home building envelope upgrade and retrofit
   •    Heating and cooling
   •    Load control
   •    Metering
   •    New Housing

Energy Conservation Review                              III - 66
Consumer Awareness and Education –
are promoted to the residential consumer, through the following…

   Program                                   Participants
   • Conservation websites                   • LDCs; governments; associations;
   • Energy use calculators (online)            consultants; IESO; Toronto
   • Games: ZAP Factor; the Hog; A Day          Environmental Alliance; Clean Air
      at Wally’s                                Partnership
                                             • Energy Efficiency Office (EEO) City of
   • Mass market promotions: One Tonne
      Challenge; Switch to Cold
                                             • Enbridge, Union Gas
   • Home shows and fairs
   • Public meetings: “Smartliving”          Incentives
   • Low-income Conservation Education       • Very few
      Program                                • Some contest prizes and coupons
   • Reduce the Juice
   • Employee Energy Efficiency at Home
      (E3@Home)                                 In addition IESO power reduction
   • 20/20 - The Way to Clean Air (Toronto      appeals at peak demand raise
      Public Health)                            awareness

Energy Conservation Review                                                         III - 67
   One-Tonne Challenge and Reduce the Juice are
   examples of Consumer Awareness and Education…

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   Other examples include the City of Toronto Energy
   Efficiency Office’s (EEO) – Residential Energy
   Awareness Program…
   Public Inquiries                                      Home and Trade Shows
   •    The EEO responds to public requests for          •   Participates in technically oriented Home
        residential energy efficiency information by         and Trade shows such as the City of
        phone, fax, email, in person and at public           Toronto Renovation Forum and the Property
        forums                                               Management Exposition
                                                         •   Audiences primarily trades and business
   Information Booths at Public Events                       people, such as property developers
   •    Distributes information brochures and social
        marketing information through outreach           .
        booths at various city-wide public events.       Employee Energy Efficiency
        The booth is a popular source of quality up-       (E3@Home)
        to-date information on energy awareness for
        residences. Examples include:                    •   A three-year, corporate-wide initiative that
        Environment Days; Earth Days; other                  encourages employees to get involved in
        special events                                       helping create a comfortable and healthier
                                                             environment at home
                                                         •   Incorporates Federal Government Action by
   Public Presentations                                      Canadians (ABC) climate change program
   •    Presentations to academic, professional and      •   To date, over 750 employees have
        trade groups on energy efficiency subjects           participated in the program and over 160
        ranging from basic tips to technical retrofits       homes have been audited for energy use
        to sophisticated climate change policy

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   And community initiatives such as POWER UP!
   Renewable Energy Co-Operative Dufferin County and
   Headwaters Region (PURE)…
   •    Encourages local businesses, government and individuals to engage in
        energy conservation, phase out the use of fossil fuels and adopt such
        renewable energy technologies as wind turbines, solar panels, small-scale
        hydro and ground source heat pumps
   •    The co-operative is working on a variety of awareness-raising campaigns
        and local renewable energy projects
   •    Membership is open to anyone who would like to be a part of this green
        energy initiative for Dufferin County and the surrounding Headwaters
   •    Members hold frequent meetings, usually every other Thursday at 7:00
        p.m., at Jelly Craft Bakery, Main Street, in Shelburne and invites all
        interested parties to attend

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   The Energy Pathfinder Program, is a nation-wide
   program focused on Aboriginal Communities…

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   Consumer awareness and education programs
   also focus on children…

   •    Many websites provide information and links to energy conservation
        information aimed at children
   •    These websites stimulate awareness and education through the use of
        animation, interactive games and quizzes. A sampling of these sites
        illustrated on the following pages include…
          • Bluewater Power
          • Office of Energy Efficiency (Natural Resources Canada)
          • Canada Science and Technology Museum
          • Involvement in Education (BC Hydro)
          • Energy Quest (California Energy Commission)
          • The Atoms Family (Miami Museum of Science)
          • Ontario Science Centre

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            In addition, awareness is reinforced by a
            number of branding initiatives, such as the

Energy Conservation Review                                III - 78

   •    Six of Ontario’s largest local electricity distribution companies (LDCs) are
        working cooperatively under the name “powerWISE®“ to deliver multi-year,
        initiatives designed to promote energy conservation to consumers and
        reduce the demand for electricity in their respective service areas
   •    Enersource Hydro Mississauga, Hamilton Utilities Corporation, Hydro
        Ottawa Limited, PowerStream Inc., Toronto Hydro-Electric Systems Limited
        and Veridian Connections are investing a combined $70 million from 2005-
        2007 on conservation and electricity demand management programs. In
        total, the six utilities represent 1.65 million customers or approximately 40
        percent of the electricity customers in Ontario
   •    The powerWISE® brand has recently signed a cooperation agreement with
        the Ministry of Energy for broader exposure through the province

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   •    Newmarket Hydro’s public education program employs a wide range
        of activities to encourage awareness in consumers of the benefits of
        energy conservation while introducing them to practical strategies
        for achieving electricity savings
   •    NH has enlisted two energy management firms (Homeworks
        Services Inc. and Ecosystem) to provide local residents as well as
        commercial, industrial and institutional customers with options for
        cutting their energy bills

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   •    Earthwise is Cambridge and North Dumphries Hydro’s brand for energy
        conservation and information

   •    A number of initiatives have been undertaken with this brand in the
        residential sector, such as the Switch to Cold campaign and the Residential
        Energy Efficiency Program (REEP)

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   A number of successful multi-party campaigns
   have also been undertaken to raise awareness of
   energy efficiency in the residential sector…
   Programs                                   Participants
   Switch to Cold                             • LDCS
      campaign to encourage the use of cold   • Clean Air Foundation
      water for laundry                       • Energy Shop
   Energy Smarts                              • Retailers – Canadian Tire and Home
      Coordinated by Clean Air Foundation     • Gas companies
      Originally launched in 2003 and runs    • Manufacturers
      every September
      Offers rebates, in-store support and    Incentives
      information to customers encouraging    • Coupons
      them to make energy-efficient choices
                                              • In-store support
      when shopping
   Lighten Your Electricity Bill
      Coupon campaign offering discounts
      on a variety of energy efficient
      products at Canadian Tire during Fall
      2005. Coordinated by EnergyShop
      with 30+ LDCs
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   Switch to Cold Partners

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   Regardless of campaigns, when asked about
   conservation, most residential consumers respond
   with “ Lighting”…

   •    The Conservation Council of Ontario Survey of residential consumers in
        December found that “Almost all homeowners claim to turn off lights when
        not in use, while a significant number [claim to have] changed to compact
        fluorescent bulbs.”
   •    Energy efficient lighting is promoted in the media, and through coupons,
        discounts and in store events
   •    CFLs can now be found in most retail outlets, appearing recently in “Dollar
        Stores”, evidence of penetration in the marketplace

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   Lighting programs are simple and relevant to

   Program                                 Participants
   • Compact Fluorescent Light             • LDCs
                                           • Retailers (Home Depot;
       • Mass marketing program with          Canadian Tire)
         information and rebate
         coupons to encourage the          • Consultants
         replace of incandescent bulbs     • Lighting Manufacturers
         with CFLs                         • CEEA
   • LED retrofits
       • A program that encouraged
         consumers to trade in their old   • Coupons
         strings of Christmas lights and   • Free lights
         replace them with EE LED          • Light exchanges
         lights at no charge.

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 …followed by recognition of the value of
 Energy Efficient Appliances
   Programs                               Participants
   • Refrigerator Pick up / Buy-Back      • NRCan
   • EnerGuide                            • LDCs
       • fuel efficiency labels rating    • Retailers: (Home Depot; Sears,
         appliances & heating / cooling
   • EnergyStar                           • Appliance manufacturers
       • top rated EnerGuide              • Government
         appliances & products
   • EnergySmarts                         Incentives
       • discounts and information on     • Rebates and discounts
         ENERGY STAR and related
         energy efficient products at

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   Barrie Hydro’s ENERGY STAR® Rebate Program is
   just one example of an appliance program…

   Details                                    Incentives
   •    Barrie Hydro provided its             •   Customers completed the application
        customers an 8% rebate on the             form provided on the web site and
        purchase price of any new                 returned it, along with detailed
                                                  receipts, to the address on the form
        ENERGY STAR® qualified
        appliances purchased after April      •   The rebate was credited directly to the
                                                  customer’s Barrie Hydro account
        1, 2005
   •    The rebate could be claimed for
        multiple appliances but was           Program Results
        limited to a maximum of $200 per      •   Based on consumer rebates issued,
        customer. There was a minimum             Barrie Hydro helped consumers
                                                  purchase over $2,000,000.00 worth of
        purchase amount of $100
                                                  ENERGY STAR® qualified appliances
   •    Funds were limited and the rebate
        was provided on a first-come, first
        served basis

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   Many organizations, especially NRCan have
   promoted Home Energy Audits as important
   tools for consumers…
   Programs                                     Participants
   EnerGuide for Houses – provides              !   NRCan
      homeowners with information on            !   LDCs
      energy-efficient improvements for their   !   Consultants
      homes, including:                         !   Contractors
                                                !   Local governments
   • a blower door test to identify air-        •   Elora Centre for Environmental
      leakage points                                Excellence (REEP)
   • a comprehensive walk-through of the
      house to collect data for modelling a     Incentives
      home's energy use                         !   Grants
   • an EnerGuide for Houses Report, with
      customized energy upgrade
   • an estimate of annual energy

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   Take-up on the EnerGuide for Houses program has
   been significant…

   •    Audits are delivered on behalf of NRCan through agencies and
   •    Independent auditors conduct an energy assessment of the
        residential home and provide a report and recommendations
   •    Over 222,000 audits have been completed across Canada
   •    $30.4 million in grants (42,000 grants) have been awarded
   •    The average grant is $750.00 (usually 20% of the capital cost of
   •    Many programs are branded such as REEP (following page) to gain

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The intention of Audits is to lead to Home Building
Envelope Upgrades and Retrofits, which are also
promoted through a variety of innovative programs,
contests and incentives…
   Programs                                        Participants
   Code Green                                      •   LDCs
   • 12 couples will be competing to see           •   Canada Mortgage & Housing
      whose home, after $15,000 of                     Corporation
      retrofitting, is the most energy efficient   •   Contractors (Homeworks)
      to win a Hybrid car
   • Giveaway of tubes of interior caulking;
                                                        •   Grants
      exterior caulking; 2 CFLs; weather
      stripping; window insulator kit to do 5           •   Giveaways
      windows                                           •   Contests
   Home Sweet Homeworks
   • Homeowners win gifts for renovation

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Heating and Cooling Incentives –
  Residential consumers can also take advantage of a variety of
  incentives on new or replacement heating and cooling equipment and
    Program                                           !   NRCan
    !     Replacement of low efficiency heating and   !   LDCs
          cooling systems                             !   Retailers
           ! ENERGY STAR® space and water             !   Consultants
               heating systems
           ! High and mid efficiency heating          !   HRAI (Manufacturers and Contractors)
               systems                                !   Local governments
           ! Natural gas fireplaces
           ! Natural gas water heaters
    !     Keep Cool                                   !   Enbridge provides: $350 on a natural gas
           !    Room air conditioner exchange             ENERGY STAR qualified space and water
                program                                   heating system; $200 on a natural gas
           !    Retired 6,000 units in 3 weekends         ENERGY STAR qualified high-efficiency
           !    70-80% efficiency improvement             heating system; $75 on a natural gas mid-
                                                          efficiency heating system; $50 on a natural
                                                          gas fireplace; $50 on a natural gas water
                                                          heater; $15 on a programmable thermostat
                                                          (when used with a natural gas heating

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   In earlier stages of implementation are Load Control
   programs and rebates…

   Programs                               Participants
   • Programmable thermostats             • Hydro One
   • Load controllers on water heaters,   • Toronto Hydro
      A/C, pool pumps
   • PeakSaver – a switch installed on    Incentives
      central air conditioner to permit   • $15 on a programmable
      signal to be sent to cycle system      thermostat (when used with a
      off and on                             natural gas heating system
                                          • $25 incentive for a PeakSaver

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   and Metering – which has been introduced to
   residential consumers in select communities,
   primarily as a pilot, at this time…

   Programs                                        Participants
   • Real Time Monitoring                          • Hydro One
          –    500 units have been placed in       • Milton Hydro
               several communities to show
               energy usage in real time; No       • Several other LDCs
               communication with system;
               Preliminary Results indicate 7-8%
               reduction, year over year,
               weather corrected; Compared         Incentives
               with Control Group                  • None, although there is a
   •    Interval meters (Milton)                      misconception among some
                                                      residential consumers that TOU
                                                      rates exist

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   Programs for the New Housing market, include
   incentives extended to both residential consumers
   and builders…
   Program                                                     Participants
   •   R2000 – a program to promote the use of cost-           •    NRCan
       effective energy-efficient building practices and       •    Trade Associations (HRAI)
       technologies                                            •    CHMC
                                                               •    Builders
   •    Energuide for New Housing – an advisor reviews         •    EnerQuality Corporation – subsidiary of CEEA
        your blueprints and provide energy efficient
        recommendations for the entire home

   •    ENERGY STAR for New Homes – ENERGY
        STAR qualified new homes are approximately 30 to       Incentives
        40 percent more energy efficient than those built to   •   Incentive to Install Heating/Ventilating Systems with
        minimum Ontario Building Code standards. In 2005           Energy Efficient Motors in New Homes - $200 to
        NRCan expanded the Energy Star initiative to               builders for homes built under R2000 or Energy
        include energy-efficient new homes being built in          Star homes built in Ontario. Homes must be
        Ontario                                                    certified between April 1, 2004 and October 31,
   •    Archetype for The Living City: Sustainable             •   CMHC offers a 10% refund on its mortgage loan
        House Competition - a challenge to design teams            insurance premium when a borrower buys or builds
        from across the country to create a single family          an energy-efficient home
        house that will demonstrate the best in sustainable
        design and technology. Design teams are expected
        to provide alternatives to current home building
        practices and present holistic solutions that will
        address issues such as resource conservation,
        community development, economic viability and
        indoor environmental quality. -

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   Conclusions and Key Findings…

   •    The residential market is large, diverse and most important for
        “conservation culture”, even if not for Mw
   •    There are many groups communicating with this sector, encouraging
        awareness and action
   •    Programs and information have not been prioritized or adequately
        presented other than in select local situations
   •    Successful programs should be captured and replicated in comparable
        communities. Events work to create a “buzz”
   •    LDCs are wary of devoting more money and energy to general awareness,
        because of perceived lack of return on their bottom line
   •    TRC values are causing pull back on programs like Refrigerator Buy back-
        because costs are too high
   •    Residential strategy is needed to focus efforts in same direction

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          Energy Conservation Review

                  Section IV
        Commercial / Institutional Sectors

Energy Conservation Review              IV - 115
    The Commercial and Institutional Sector
    includes a broad range of customers and
    customer types...

             For the purpose of this report the Commercial
             and Institutional Sectors have been addressed
                     separately within this section.

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                               Section IV “A”
                             Commercial Sector

Energy Conservation Review                       IV - 117
   The Commercial Sector is a very broad sector and
   likely the most poorly served historically

   •    Customers range from “mom and pop” convenience stores through to large
        conglomerates (e.g. Loblaws)
   •    Many of these customers have little capacity for major capital spending
        unless the operational savings are significant and/or immediate
   •    LDCs provide generic tips for “businesses”
   •    Larger groups may belong to associations that are increasingly becoming
        sources of energy information and assistance
   •    This sector affords great potential for energy savings
   •    The Conservation Bureau has commissioned sectoral studies to identify
        potential in hospitals, colleges, offices, etc., and is working with NRCan in a
        joint study to assess the applicability of some of California’s programs to

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                             (Commercial Sector)

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   Information is available to commercial customers
   from a variety of sources, but the needs of the
   sector participants vary tremendously…
   Small street-facing
      retail store

                                           Office Buildings


     Apartments and                          Conglomerates
     Condominiums            Restaurants

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   The Commercial Sector receives much of its
   information through web pages, publications and
   focused seminars and meetings sponsored by…

   •    Natural Resources Canada (NRCan) and its Office of Energy Efficiency
   •    OPA – Conservation Bureau
   •    Municipal governments (e.g. City of Toronto)
   •    LDCs (e.g. Burlington Hydro)
   •    Gas utilities (Enbridge and Union)
   •    Energy Services companies
   •    Canada Mortgage and Housing Corporation (CMHC)
   •    Industry Associations (Ontario Restaurant Hotel and Motel Association
        [ORHMA]; Buildings Owners and Managers Association [BOMA])

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   As mentioned previously in this report, LDCs have
   been taking a lead role in communicating with energy
   •    Based on a survey of 80 (46 responses) LDCs, with approved CDM plans, the
        following insights were gained:
   •    Commercial / Institutional results indicate the following:
         – 72% of respondents feel their customers are “moderately aware” of the need to
             conserve energy
         – 83% of LDCs communicated with this sector during 2005
         – Lighting was the most popular topic of communication (65%), followed by
             consumer behaviour (50%)
         – The favoured channel for providing energy conservation information was the
             internet in 2005 (61%), with an indication that this will marginally increase in
             2006 (63%)
         – 39% of respondents indicated they plan to partner with municipal / local
             government in the upcoming year

                   Please refer to Appendix “C” for complete survey results

Energy Conservation Review                                                              IV - 122
   NRCan is the major source of information on the

   •    Equipment
         – EnerGuide and ENERGY STAR® provide information and tools to help
            purchase, operate and maintain most energy-efficient equipment and
            major appliances
   •    Reference Libraries
         – Access to technical guides, case studies and newsletters available from
            NRCan’s Office of Energy Efficiency (OEE)
   •    Heads Up Energy Efficiency Newsletter
         – The latest on programs, funding opportunities and energy-efficient
            practices for buildings
   •    Information for Manufacturers, Retailers and Utilities
         – Up-to-date information on labeling, technical specifications and
            standards for equipment and appliances

         Samples of energy conservation and energy efficiency information available for this sector are
         included in Binder 2, which has been submitted with this report.

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   …including self administered tools for assessment
   of energy use

   •    Tools and calculators
         – Determine the energy use or efficiency of your buildings and equipment
   •    Comparisons with other Facilities
         – Measure, compare and improve energy efficiency benchmarks in your

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   NRCan also provides a series of energy related
   publications, such as…

   •    EnerGuide Appliance Directory (EnerGuide retailer information)
   •    EnerGuide Directory of Room Air Conditioners (EnerGuide retailer
   •    EnerGuide for Houses: A Great New Business Tool for Residential
        Contractors (brochure that introduces the EnerGuide for Houses Program)
   •    Expert Advice (overview of the EnerGuide for Houses Program)
   •    Whole House Retrofit Techniques (manual)
   •    Insulating Basements, Crawl Spaces and Slabs-on-grade (manual)

        NRCan also shares information on energy efficiency with other countries through the
        Centre for Analysis and Dissemination of Demonstrated Energy Technologies
        (CADDET) – an international information source that helps managers, engineering,
        architects and researchers find out about renewable energy and energy-saving
        technologies that have worked in other countries

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   This NRCan information is supplemented with
   training and awareness workshops…

   •    Dollars to $ense Workshops
         – Energy efficiency workshops available from the OEE for organizations
           across Canada
   •    Existing Buildings
         – Employee awareness and training opportunities available from the
           Energy Innovators Initiative (EII)
   •    New Buildings
         – Training opportunities and workshops available from the Commercial
           Building Incentive Program (CBIP)
   •    Celebrate Your Success
         – Promotes through national recognition for energy efficiency projects

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   There are a number of other sources of
   information for the commercial sector, such as…

   •    CMHC tips for Multi Unit Residential buildings
   •    Advanced Building Technology website
         – Sponsored by CMHC, NRCan and Public Works
         – a building professional's guide to more than 90
           environmentally-appropriate technologies and practices
         – Aimed at architects, engineers and buildings managers
         – Focuses on improved energy and resource efficiency of
           commercial, industrial and multi-unit residential buildings

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   The IESO also provides face-to-face, web-based and
   print information to businesses, including…

   •    One-day, interactive workshops for industry
   •    “Making Ontario's electricity market work for your business”
   •    “The Bottom Line on Energy Management” – real-life examples of how four
        Ontario businesses make the market work in their favour with positive
        results on their bottom line
   •    “A Smart Grocer’s Guide to Managing Electricity Costs”, including:
         – Guide to the electricity marketplace and bill
         – Case Studies: Village Grocer; Longos; Concord Food Centre
         – Tips for grocers
         The following pages provide illustrations of the tips and case
         studies in this guide

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                         Programs and Incentives
                           (Commercial Sector)

Energy Conservation Review                         IV - 134
   Energy Awareness and Education…
       In addition to general information, there are a number of programs
       underway to engage commercial consumers, such as:

   Programs                                        Participants
   •     “Energy House” – a training facility in   • LDCs
         Kingston with demonstration scale         • Ontario Home Builders' Association
         ground source heat pump, wind             • BOMA
         turbine, solar PV and solar wall with     • Clean Air Partnership (CAP)
         educational signage.                      • Clean Air Foundation

   •     Go Green (BOMA)                           Incentives/Funding
   •     Training Seminar on Energy Star for       • Toronto Atmospheric Fund (TAF)
         New Homes
   •     “Doors Closed”

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   Go Green – BOMA

   •    A voluntary Environmental Certification program designed for existing or
        occupied buildings
   •    Offered as a service to all member and non-member commercial building
   •    The program includes the following components:
         – Identifies a ‘best practices’ benchmark for professionally managed
         – Recognizes buildings that meet or exceed the requirements inherent in
            the benchmark with a ‘Go Green’ designation
         – Assists buildings that cannot meet the requirements
         – Fosters environmental consciousness in the commercial building

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   “Doors Closed”

   •    Pilot campaign in the summer of 2005, sponsored by the “We Conserve”
   •    Local stores and restaurants were asked to “put an end to the wasteful
        practice of air conditioning all of Ontario”, by keeping their doors closed
        when their air conditioners were running
   •    The campaign was promoted through a “Doors Closed” poster
   •    Over 5,000 posters were distributed by 24 organizations in 15 communities
   •    Five municipalities signed up, as did two chambers of commerce
   •    The poster was translated into French, Mandarin and Cantonese, and

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   The EnerGuide for Existing Buildings
   is an illustration of a multi-faceted program

   •    EnerGuide for Existing Buildings (EEB), formerly known as the
        Energy Innovators Initiative, works with a network of partners and
        service providers across Canada to provide financial assistance,
        publications, training and tools for commercial business, public
        institutions and other organizations
   •    The web based information offers an overview of energy efficiency
        concepts in buildings, and offers quick links to initiatives and
        incentives for other types of facilities

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   Energy Audits…
   Accompanying general information, there is a growth in the
   promotion of energy audits within the commercial sector.

   Program Description                               Participants
   •  Government sponsored audits                    •   NRCan
                                                     •   Ministry of Environment
   •    Cool Shops – customers have an audit         •   Ministry of Energy
        completed of their facilities; determine     •   Enbridge
        actions to undertake (discounted prices
        offered through Home Depot); Cool Shops      •   Clean Air Foundation
        highlights and promotes the business         •   LDCs
                                                     •   Municipal Governments and Associations
   •    Analysis of facilities’ energy consumption       (TABIA)
        and existing mechanical systems              •   Retailers (Home Depot)
                                                     •   Private companies (e.g.Ecosystem )
                                                     •   Toronto Region Conservation Authority

                                                     •   Incentives, rebates

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   Cool Shops in Markham – News release
   July 11, 2005

   “Markham, ON ~ ~ Mayor Don Cousens, Markham Council and the Markham business
      community today launched Cool Shops - a Clean Air Foundation program that helps
      small street-facing businesses in Markham. The program, coordinated by Markham’s
      new Energy Conservation Office, works with local commercial businesses to reduce
      energy consumption, save on utility costs and improve air quality.

        Cool Shops street teams, over the summer, will visit 250 stores in the English,
        Cantonese and Mandarin-speaking communities in Markham to promote energy
        efficient upgrades to the small retail sector. The Canada-China Environmental
        Cooperation Council (CCECC) is providing one of the teams in Markham which will
        install one free Compact Fluorescent Lamp (CFL) and offer a free lighting
        assessment to test energy efficiency. Once the test is complete, store owners will be
        given an on-the-spot conversion savings appraisal and a list of discounted and
        recommended products that can help reduce energy consumption.”

Energy Conservation Review                                                             IV - 144
   Incentives for audits are used to encourage take up…

   •    The Government of Canada provides Energy Retrofit Assistance (ERA-P) to
        pay part of the cost of energy audits, feasibility studies, energy
        management plans and other project development and facilitation measures
   •    This could be up to 50% of eligible costs, or up to $1 per gigajoule of annual
        energy consumption in the affected business, whichever is less, to a
        maximum of $25,000
   •    This program is for commercial businesses in sectors such as retail,
        hospitality, office and multi-residential, or public institutions. It is not for
        industrial or federal government facilities, or for new construction
   •    To be eligible for any of these incentives the business must get approval
        prior to granting a contract with any contractor or consultant

Energy Conservation Review                                                       IV - 145
   …the major intention of the audit is to encourage
   energy efficient actions, such as lighting…
          The Supply Mix Advice states that “High Growth in the commercial and
         institutional electricity demand is due mainly to lighting, which remains a
                              promising area for CDM programs.”

   Lighting Programs
   • Commercial customers are now being           •   Lighting Programs also target
      offered full existing lighting review,          replacing any incandescent bulbs with
      analysis, design and report/quotation           CFL’s, or LED’s for 75% to 90%
      regarding specifying and installation of        electricity reductions and payback of
      new energy efficient lighting, and              one to two years or less
      electricity conserved
   • Energy Efficient Lighting Retrofits
      replace old inefficient 4’ and 8’ T12
      fluorescent lamps and magnetic
      ballasts with energy efficient 4’ T8 (low
      mercury) fl. lamps and electronic
      ballasts. Greatest energy efficiencies,
      electricity conservation and dollar cost
      reductions (30 to 50% or more) result
      from this type of retrofit

Energy Conservation Review                                                           IV - 146
         ….and building retrofits

   Programs                                         Participants
   •    Better Buildings Partnership – has          • NRCan – OEE
        helped retrofit City buildings and
                                                    • City of Toronto – Energy
        facilities resulting in an overall energy
        consumption reduction of 10 percent            Efficiency Office
   •    ESCO design and contracts –                 • Sustainable Buildings Canada
        EcoSystem                                   • Union Gas
   •    Energy Innovation Initiative (EEI)          • ESCOs
   •    EnerGuide for Existing Buildings
        (EEB) Retrofit

Energy Conservation Review                                                      IV - 147
   …such as Minto’s major initiatives

   •      “With more than 20,000 multi-residential homes in its portfolio, MintoUrban
          Communities created an energy management group in 1999 to test new
          ideas, monitor the results, adopt them in a larger group of properties to
          demonstrate real energy savings, and finally implement them across the
          company. After conducting an energy retrofit of a seven-building community
          in Toronto, it extended the project to 11 high-rise buildings in Ottawa. Then,
          working with Natural Resources Canada's Energy Efficiency Innovator's
          program, Minto retrofitted the balance of its 76-building portfolio in Ottawa.
          In the process, it reduced greenhouse gas emissions by 13,600 tonnes.
   •      The energy management group also developed a unique all-off switch.
          "Residents in our newest buildings can use one switch to turn everything off
          as they go out the door," says Andrew Pride, Vice-President Energy
          Management. "We've given residents the tools to help make it easy to save
       Source: NRCan 2005 Awards

Energy Conservation Review                                                        IV - 148
   Many commercial programs are supported by
   incentives such as the EnerGuide for Existing
   Buildings (EEB) Retrofit Incentives…

   •    Formerly known as the Energy Innovators Initiative
   •    Works with a network of partners and service providers across Canada to
        provide financial assistance, publications, training and tools for commercial
        business, public institutions and other eligible organizations
   •    Commercial and institutional members can apply for up to 25 percent of
        costs – based on projected energy savings – for lighting, heating, controls,
        monitoring, training and other energy efficiency measures

Energy Conservation Review                                                      IV - 149
Energy Conservation Review   IV - 150
  Municipalities such as the City of Toronto are actively
  supporting this sector through programs like the Better
  Business Partnership (BBP)…

   •    Facilitates cost-effective energy and water efficiency retrofits in public,
        private, and non-profit sectors, including industrial, commercial, institutional,
        and multi-residential buildings located in the City of Toronto
   •    Includes many programs
         – Large Office Building Program
         – Small/Medium Commercial Buildings Program
         – Multi-Residential Non-Profit Buildings Program
         – In-House Energy Efficiency Program
         – BBP Loan Recourse Fund.
   •    BBP sponsored projects include major retrofits such as First Canadian
        Place and Toronto Dominion Centre

Energy Conservation Review                                                        IV - 151
Energy Conservation Review   IV - 152
   Of particular interest to capital constrained businesses
   is the model of financing provided by ESCOs

  •    It is estimated that more than 1,000 “Energy Services” projects have been
       completed in Ontario over the last 10 years
  •    ESCOs provide initial capital for retrofits and receive their return on
       investment through demonstrated savings in consumption
  •    The performance contract approach is attractive to owners of portfolios of
       commercial buildings, given the “off-balance sheet” nature of the financing
       provided by the ESCOs

Energy Conservation Review                                                    IV - 153
   Ameresco is one such ESCO providing turn-key
   solutions to commercial customers, including…

   Energy Engineering (Mechanical/Electrical)
   •    energy end-use analysis, conceptual and design engineering, and equipment
        specification for: process and process-support equipment; central boiler and chiller
        plants; heating, ventilating and air conditioning (HVAC); geothermal heating and
        cooling applications; energy management control systems; electric motors and
        drives; electrical distribution systems and power management; lighting systems

   Project Financing
   •    up-front financing for retrofits and upgrades, with costs being paid from verified
        savings achieved, through customized energy services agreement and project
        financing arrangements

   Project Management
   •    to ensure successful on-time and on-budget delivery of the energy savings initiatives

Energy Conservation Review                                                                   IV - 154
   New building construction also can access
   incentives such as the Commercial Building
   Incentive Program (CBIP) for New Buildings…

   •    Offered through NRCan (OEE) to encourage the design and construction of
        new, energy-efficient commercial, institutional and multi-unit residential
        buildings and facilities
   •    Provides design assistance and funding of up to $60,000 for eligible
        organizations based on building energy savings
   •    A screening tool is used to help determine if the new building design
        qualifies for CBIP by estimating the annual energy use and cost savings by
        comparing the design to a reference building that meets the requirements of
        the Model National Energy Code for Buildings (MNECB)
   •    The new building design must be at least 25 percent more energy efficient
        than the reference building in order to qualify for CBIP

Energy Conservation Review                                                   IV - 155
   Procurement initiatives encourage the purchase
   of energy efficient products both pre and post

   Program Description                           Participants
   • Go Green – green procurement of
      products for building construction and
                                                 • BOMA(Go Green)
      maintenance                                • HRAI
   • HVAC Partnership Program - Union            • Union Gas
      Gas targets HVAC contractors and
      retailers with an incentive to
      encourage them to recommend energy
      efficiency to their customers, including   Incentives
      high-efficiency furnaces; condensing
                                                 • Rebates
      water heaters; condensing boilers;
      power combustion boilers; and              • Discounts
      programmable thermostats

Energy Conservation Review                                          IV - 156
   And finally the cost of power, evident to businesses
   through metering –

  •    Regulations require that all consumers having an average monthly peak of
       one megawatt of electricity over the space of a calendar year must have an
       interval meter
  •    Mid-sized commercial or small-sized industrial facility typically fit this profile
  •    New customers that expect to have an annual average peak of 500 kW or
       more also need to install an interval meter
  •    SMART meters - It is anticipated that by 2007, all commercial and
       residential consumers in major urban centres will switch to smart meters
       that will track consumption in 15-minute blocks
  •    As interval meters become mandatory for many commercial operations,
       resulting in dramatic shifts in billing for some with “nasty” load profiles,
       commercial customers increasingly look for demand reduction and demand
       response, encouraging participation in programs….

Energy Conservation Review                                                          IV - 157
   Such as the IESO Transitional Demand Response
   Program Description                             Participants
   • Program participants monitor the pre-         • IESO
      dispatch forecast prices on the IESO         • Commercial / Institutional consumers
      public web site
   • If the three-hour ahead pre-dispatch price    Incentives
      meets or exceeds $120 (a "trigger event"),   • During the term of the program,
      the participant can choose whether or not       participants can receive revenue based on
      they intend to reduce their demand during       their measurable demand reduction
      that trading hour
                                                   • If the achieved demand reduction is 5
   • Participants notify the IESO of their            Mwh, the participant receives $1,000.
      intention to reduce demand by completing
      and uploading a form to the Market
      Participant Interface (MPI)
   • There are two types of notification: •
      Weekly Standing Bids and Hourly

Energy Conservation Review                                                               IV - 158
   “We Conserve” observed the following during
   their “Doors Closed” campaign…

   1. Support for conservation is strong, and from all sides
   2. The public response to the campaign was strong and emotional - people
       hate to see stores and restaurants wasting electricity
   3. A provincial campaign with community-based outreach is a potent
   4. Doors Closed could not have worked without local capacity – community
       groups with staff and volunteers to help spread the word
   5. The involvement of business associations, chambers of commerce and
       municipalities made a significant impact
   6. Big chains need to step up to the plate, with head office committing to
   7. Small convenience stores, many owned by new Canadians, need friendly
       advice on energy conservation, such as is offered by Cool Shops

Energy Conservation Review                                                IV - 159
   Conclusions – Commercial Sector

   •    This sector continues to be difficult to service due to its broad range
        of consumers
   •    Associations could play a significant role in advancing awareness
        and take-up of energy efficiency initiatives
   •    Funding of capital projects remains an issue for consumers in this
        sector and financial incentives may require more focus and attention
        in the future

Energy Conservation Review                                               IV - 160
                               Section IV “B”
                             Institutional Sector

Energy Conservation Review                          IV - 161
                             (Institutional Sector)

Energy Conservation Review                            IV - 162
   The Institutional Sector (also known as MUSH),
   consists of the following energy consumers…

                       Schools   Municipalities

           Colleges and                           Hospitals

Energy Conservation Review                                    IV - 163
   …and their associated entities, such as

   •    Social housing
   •    Municipal arenas

        In the Institutional Sector, information and programs are directed at
        the members of the institutions as well as the institutions
        themselves. (e.g. students as well as schools)

Energy Conservation Review                                               IV - 164
   The Institutional Sector in contrast to the Commercial
   sector is easier to target for conservation…

   •    Its members are organized and readily identifiable
   •    They typically have a scale for which energy savings are meaningful
   •    They are frequently publicly owned and have a fiscal responsibility
        to tax payers
   •    They are often centrally controlled or served by specific government
        ministries or professional associations and hence are responsive to
        policy directives
   •    Financing of projects or initiatives often comes through global

        As such it is critical for the success of a Conservation program that
        the Institutions be on board and high profile in their efforts.

Energy Conservation Review                                               IV - 165
   As with the other sectors, information is key to
   the institutional customers. Sources of
   information include…

    •     Ministry of Community and Social Services
    •     Social Housing Services Corporation (SHSC)
    •     Ontario Hospitals Association (OHA)
    •     Federation of Canadian Municipalities (FCM)
    •     Association of Municipalities of Ontario (AMO)
    •     Association of Universities and Colleges of Canada
    •     School Boards
    •     Federal, provincial and local governments

Energy Conservation Review                                     IV - 166
   Information for institutions tends to be more
   comprehensive than “tips” and is frequently integrated
   with “programs” rather than stand-alone, such as.….
    •     Turn Energy Dollars into Health Care Dollars: A Guide to Implementing and
          Energy Efficiency Awareness Program in a Health Care Facility
           – Published by NRCan, with the support of the Canadian College of Health
             Services Executives (CCHSE)
    •     Ontario EcoSchools
           – Project designed to help school boards and schools
           – Consists of 14 guides and 3 multi-media presentations which:
               • provides guides promoting individual action to reduce greenhouse gas
               • Aligns curriculum with facilities operations
               • Allows schools to save money and reduce impact on the environment
               • Provides learning / action opportunities outside the classroom to reinforce
                 classroom education

         Samples of energy conservation and energy efficiency information available for this sector are
         included in Binder 2, which has been submitted with this report.

Energy Conservation Review                                                                                IV - 167
   Symposiums are effective sources of information,
   as are demonstration sites, like Energy House…

   •    Georgian College recently hosted an Energy Management Symposium at the Barrie
        Campus which, in part, showcased Georgian’s $3-million retrofit and energy saving
   •    The symposium, featured key players in the energy and retrofitting industry, including
        the Independent Electrical System Operators, Ontario Energy Board, Ontario Power
        Authority, Aegis Engineering, E-Lumen and Siemens
   •    Georgian shared the best practices of its recent energy retrofits with other colleges,
        institutions and businesses invited to the event
   •    The College worked with an energy consultant, architect, engineers and several other
        outside firms to develop its $3-million energy retrofit, which will reduce greenhouse
        emissions by 1,284 tonnes. The cost of the retrofit will pay for itself in energy savings
        within 12 years, amounting to about $282,000 annually
   •    According to Jeff Choma, Georgian’s Manager of Mechanical and Electrical Systems,
        "the benefits of the retrofit go well beyond the financial savings. I think students will
        be empowered when they see an organization as large as Georgian making energy
        efficiency not just buzzwords but a way of doing business. They will see firsthand how
        energy savings are both possible and practical"


Energy Conservation Review                                                               IV - 168
Energy Conservation Review   IV - 169
   And technology showplaces such as that of the
   University of Ontario Institute of Technology…

        “Canada's newest university, the University of Ontario Institute of Technology, in
        keeping with its mandate on advanced technology, is aiming to achieve LEED
        (Leadership in Energy Efficient Design) Gold Certification. It has completed the
        drilling of a geothermal well field that is one of the largest in North America to provide
        new university buildings with a highly efficient and environmentally friendly heating
        and cooling system. This ground source thermal system, just one innovation in the
        development of the new university campus, will allow the university to save 40 per
        cent of heating energy and 16 per cent of the cooling energy.

          Additional sustainability features include:
               • A "green" roof on the two academic buildings to reduce heating and
                  cooling costs and improve storm water management.
               • A high performance building envelope, including a high level of insulation,
                  high efficiency windows, heat mirror window film and exposed concrete
                  structure to provide thermal massing.
               • A centrally controlled heating, ventilation and air conditioning plant,”


Energy Conservation Review                                                                 IV - 170
   …and Fleming College’s New Environmental
   Technology Wing

        “Fleming College’s new $17 million, 42,000-square foot environmental
        technology wing is designed to showcase green technology. It features an
        interconnected living laboratory, interior discovery trails linked to the Trans
        Canada Trail, a green roof, a constructed wetland, and a wind turbine for
        alternative energy.
   •    Taken together, the wing acts as a living, working classroom, providing a
        unique backdrop for program specific learning as well as industry-
        sponsored research projects. Students not only learn in the building, they
        learn from it.
   •    According to Natural Resources Canada, the wing, which officially opened
        in October 2004 , is among the most energy efficient buildings in Canada.
   •    It is designed to perform at 66 per cent above the requirements of the Model
        National Energy Code for Buildings and it estimated that it will achieve
        annual energy savings of more than $36,000.”

Energy Conservation Review                                                      IV - 171
                         Programs and Incentives
                           (Institutional Sector)

Energy Conservation Review                          IV - 172
   Energy awareness and education programs
   build on general information and typically
   address like or sub sectors of institutions…

   Programs                    Participants
   •    Cool Schools           •   LDCs
                               •   Ontario Hospitals Association
   •    OHA Awareness
                               •   Ontario Home Builders' Association
   •    BEST                   •   School Boards
   •    Green Awards (OHA)     •   Clean Air Partnership (CAP)
   •    LIEN                   •   Clean Air Foundation
                               •   Provincial / Local / Regional government
                               •   Banks – TD Friends of the Environment

                               •   Toronto Atmospheric Fund (TAF)
                               •   NRCan

Energy Conservation Review                                             IV - 173
  Cool Schools is a program designed to engage
  students, teachers and parents in conservation and
  the environment …

      Through Cool Schools, Clean Air Partnership is working with the Toronto
      District School Board on an EcoSchools Certification program. The
      certification process helps schools set goals for improvement and allows
      formal recognition of environmental protection work that schools are doing,
      and helps track the overall effectiveness of environmental initiatives across
      the Board

      The Clean Air Partnership coordinates an annual EcoSchools Certification
      Awards Ceremony. Participating schools are invited to Toronto City Hall to
      receive their EcoSchools Certification Poster and bronze, silver or gold
      seals from representatives of the City of Toronto

Energy Conservation Review                                                     IV - 174
   …and provides a platform for mass market programs
   such as 20/20 The Way To Clean Air

        20/20 The Way to Clean Air also partners with the province-wide
        EcoSchools initiative to bring 20/20 resources to schools, teachers,
        students and their families across the Greater Toronto Area and beyond

        This is a campaign of health units in the regions of York, Peel, Halton,
        Durham and Toronto, and is coordinated through the Clean Air Partnership.
        It is designed to involve individuals in the Greater Toronto Area in solutions
        to air pollution. 20/20 provides resources to help reduce home energy use
        and vehicle use by 20 per cent

Energy Conservation Review                                                      IV - 175
Energy Conservation Review   IV - 176
    As mentioned previously, awareness campaigns
   are also underway in the hospital sub-sector
   spearheaded by the Ontario Hospital Association

   •    Natural Resources Canada, with the support of the Canadian College of
        Health Services Executives (CCHSE), has produced an guide entitled Turn
        Energy Dollars into Health Care Dollars: A Guide to Implementing and
        Energy Efficiency Awareness Program in a Health Care Facility
   •    This guide helps plan and implement an awareness program designed to
        meet the needs of the facility. Useful tips and practical advice are included
        in the guide
   •    The Guide is available to all members of the OHA

Energy Conservation Review                                                     IV - 177
Energy Conservation Review   IV - 178
   Brahms Energy Saving Team (BEST) is an
   illustration of a local awareness initiative for
   residents of social housing…

   •    BEST hired and trained six tenants from the buildings as community
        education and outreach workers (or Animators)
   •    Animators helped design and deliver an energy education program that
        engaged their fellow tenants in their primary language (working in the four
        most commonly spoken languages – English, Farsi, Somali, and Tamil) and
        in culturally appropriate ways
   •    Animators spoke individually with tenants in the buildings to raise
        awareness and distributed multilingual education materials that focused on
        simple things tenants can do to save energy. Tenants also received
        complementary compact fluorescent light bulbs and power bars
   •    Toronto Community Housing supported the project by installing new
        appliances, including 400 new energy efficient fridges and stoves in
        apartments with older appliances and refurbishing all in-suite radiators
   •    The project is a partnership between the Toronto Environmental Alliance
   •    And Toronto Community Housing, supported by MOE, EcoAction and TD
        Friends of the Environment

Energy Conservation Review                                                   IV - 179
Energy Conservation Review   IV - 180
   Awareness is also raised through recognition such
   as the Green Health Care Award presented by OHA
   and the Canadian Coalition for Green Health Care…

   •    The award recognizes leadership and excellence in reducing health care's
        environmental impact
   •    Norfolk General Hospital (Simcoe, Ontario) was the recipient of an award
        for energy conservation initiatives it undertook to reduce its energy demand
        and consumption, including:
         – lighting alternatives
         – occupancy sensors
         – use of timers on hot water pumps
         – replacement of three boilers and a chiller and cooling tower

        Using 1991 as a baseline, the hospital has sustained energy savings of at
        least $132,000 per year, every year since 1995

Energy Conservation Review                                                    IV - 181
   And through advocacy…

Energy Conservation Review   IV - 182
   As in the other sectors, energy audits provide
   the springboard for action…

   Programs                                     Participants
   • Municipal Arenas and skating rinks are     • Toronto Region Conservation Authority
      being audited to capture savings          • NRCan
   • Ontario Colleges Efficiency Project – is   • Municipalities
      conducting a needs assessment of          • Colleges
      colleges in Ontario
                                                • School Boards
   • Sustainable Schools – is developing a
      baseline of energy use in all York        • Community agencies and businesses
      Region schools
   • EarthCare – a unique partnership           Incentives
      between the City of Greater Sudbury,      • Giveaways
      over 90 community, agencies,              • Fee audits
      organizations and businesses, and
      hundreds of individuals coming
      together to chart a course for a
      greener, healthier and more
      sustainable community

Energy Conservation Review                                                      IV - 183
   Such as the EarthCARE program in the Ottawa
   Carleton District School Board…

   •    The EarthCARE audit is an annual activity in which participating
        schools measure the effectiveness of the energy conservation, waste
        reduction, and water conservation initiatives that are part of the
        EarthCARE program
   •     The audit report was developed to measure two areas:
         – Quantitative measurements in the three areas of energy, water, and
         – Qualitative assessments of the participation of the school
            occupants in the EC

               Audit data shows that the OCDSB saved $1,083,118 in 04/05 with

Energy Conservation Review                                                      IV - 184
Energy Conservation Review   IV - 185
   Audits also play a part in the Energy Management
   Plans for Low Income and Social Housing…
       Programs focused on the development and implementation of Energy Management
       Plans are being phased in with groups of low income households through
       institutional networks –

   Program Descriptions                        Participants
   •     Low Income Energy Assistance          •   LIEN; SHSC
         Program (with Share the Warmth)       •   Share the Warmth
   •     Pilot Project Social Housing –        •   LDCs, (PowerStream, Toronto Hydro)
         complexes and co-operatives to lead   •   Gas Utilities
         to centralized energy management
         services for 1,500 social housing     •   Building managers
         providers                             •   Consultants
   •     Phase 1: EE Products (EnergyStar)     •   HRAI (Contractors)
   •     Phase 2: Building envelope            •   Government ministries

                                               •   Free audits and products
                                               •   grants

Energy Conservation Review                                                     IV - 186
   …many through Social Housing partnerships

   •    Social Housing Service Corporation(SHSC) and Hydro One Networks have
        partnered to provide up to $1.5 million for housing providers in the Hydro
        One service area to fund energy audits and retrofits
   •    Housing providers will be eligible for $50 per unit toward coordinated energy
        audits and up to $450 more to pay for energy-saving initiatives
   •    SHSC is also developing a utilities management system to allow housing
        providers to enter past and current utility data. They will be able to compare
        data, taking into account weather and seasonal adjustments, with other
        housing providers, and directly measure energy savings achieved through
        energy management initiatives
   •    The Energy Management Program Pilot is currently under way. The full
        Energy Management Program will be available to all housing providers

Energy Conservation Review                                                     IV - 187
   …and pilots such as “Conserving Homes”…

   •    IndEco, along with Share the Warmth and Brantford Power designed a
        program to be accessible to and meet the needs of low-income households,
        both renters and homeowners, in the City of Brantford. The Conserving
        Homes program provides, at no cost to the low-income participants, energy
        efficiency measures and education that will allow participants to reduce their
        electricity consumption and “energy burden” (percent of household income
        devoted to energy costs) and improve their level of comfort
   •    The pilot ran in the City of Brantford from June through November 2005.
        Participants in the Conserving Homes program received:
         – A home energy assessment
         – Installation of energy saving measures (for example CFLs,
             programmable thermostats)
         – Energy conservation education
   •    In addition, participants may be eligible for other energy conservation
        measures such as high efficiency refrigerators and air conditioners to
        replace existing appliances

Energy Conservation Review                                                     IV - 188
   As with the other sectors, lighting is a key focus for the
   institutional customers…

   •    In early 2004, Toronto’s University Health Network upgraded 1,500 light
        fixtures in a six-storey administration building for at a cost of about
        $200,000, saving $47,000 in annual energy costs
   •    The technology it used was developed by Encelium Technologies Inc.
   •    Computer-based controls provide access to each light fixture in a building
        through its own web or IP address. Employees can dim a specific light or
        group of lights in their own workspace through their PC
   •    Alternatively, software-controlled motion sensors can shut off the lights in a
        room when people leave. And photo sensors measure natural sunlight and
        automatically dim interior lights to save energy

Energy Conservation Review                                                      IV - 189
   … followed by active building retrofits in this sector,

   Program Description                             Participants
   • EEO Toronto Better Buildings                  • City of Toronto
      Partnership (BBP) has helped retrofit
                                                   • Public schools
      City buildings and facilities resulting in
      an overall energy consumption                • NRCan
      reduction of 10 percent                      • Sustainable Buildings Canada
   • EcoSchools are driving operational            • Toronto Community Housing
      improvements                                    Corporation
   • Energy Innovation Initiative (EEI)
                                                   • Union Gas
   • EnerGuide for Existing Buildings (EEB)
      Retrofit                                     • ESCOs
   • Energy Star Furnace Campaign –
      high-efficiency variable speed fan           Incentives
      motor                                        • Private sector financing
   • Energy Star Windows
                                                   • Government grants

Energy Conservation Review                                                          IV - 190
   …with financing for such retrofits frequently provided
   by ESCOs that receive their return on investment
   through savings in consumption…

   •    Many school boards in Ontario have entered into partnership agreements
        with ESCOs, in particular Ameresco and Direct Energy
   •    Municipalities, municipal agencies, federal and provincial government
        facilities, and some universities and hospitals, have also completed such
   •    ESCO projects completed include:
         – Toronto Catholic District School Board
         – Toronto City Hall
         – Neill-Wycik Student Cooperative
         – YMCA Of Greater Toronto

Energy Conservation Review                                                   IV - 191
   Resulting in dramatic annual savings in energy
   and in operating costs…

   •    Canadian Forces Base Kingston, is looking to cut its utility expenses by
        $2.3-million a year
   •    Direct Energy Business Services, has proposed making changes to lighting,
        heating and cooling systems and even the water pipes under the base, over
        a 10-year period. If all elements are approved, the project's price tag is
        estimated at $23-million
   •    Kingston's program is part of a national defence initiative started a decade
        ago "to reduce our energy consumption and to renew our infrastructure,"
        Maj. Arthurs said, noting that "financial restraints were probably the initial
   •    The biggest-ticket item on the agenda is a refit of the base's 170 buildings
        with modern, efficient lighting. With a cost of $4.1-million, the lighting refit
        will save CFB Kingston about $550,000 on its annual electricity bill

    (Source: Globe & Mail, July 26, 2005   )

Energy Conservation Review                                                       IV - 192
   …for a variety of municipal, as well as institutional

   •    Like Direct Energy, Toronto Hydro Energy Services is involved in large
        institutional energy conservation projects, such as:
         – a $1.4-million investment in five buildings at Exhibition Place, which will
             save $155,000 a year, and
         – $4.2-million in improvements to 10 Toronto civic centres that will save
             the city $500,000 a year

          ( Source: Globe and Mail, July 26,2005)

Energy Conservation Review                                                      IV - 193
   The Better Schools Partnerships (BSP) demonstrates
   the benefits of these private/public partnerships…

   •    The focus of the Better Schools Partnership™ is the creation of strategic
        partnerships between school districts and key suppliers, enabling boards to
        channel avoidable energy costs into three areas of school renewal:
         – Facility Renewal
             • to improve the appearance and comfort of the learning environment
                within schools to make them more competitive
         – Organizational Renewal
             • to improve the quality of school services, operational processes and
                customer (student, parent, taxpayer) satisfaction
         – Academic Program Renewal
             • to enhance the curriculum through self-funded, conservation-
                oriented science modules and web-based technologies

Energy Conservation Review                                                   IV - 194
   …resulting in success stories like the Thames Valley
   School District Energy Management Initiative…

   •    Originally launched in 2002 (in partnership with energy specialist Ameresco
        Canada Inc) to improve the facilities for learning
   •    Phase I of the program focused on capital expenditures for energy
        conservation measures estimated at $36 million, with a payback period of
        between 10 to 12 years
   •    Ameresco states that to date, yearly energy savings on electricity include:
        $668,153 saved with 30 to 40 per cent efficiency improvement in lighting at
        74 schools; $53,500 saved in variable speed drives (cooling towers and
        pumps) at five schools; and $56,114 saved in improved air conditioning
        systems at six schools
   •    Phase II consisted of preparing to implement the new "Good Places to
        Learn" funding as it relates to potential energy saving measures to fund
        additional renewal projects. This phase also involves the implementation of
        interval electricity metering, as well as electricity procurement contracts

Energy Conservation Review                                                   IV - 195
   Like the School Boards, the Ontario Realty
   Corporation (ORC) is looking to reduce energy
   consumption in its buildings…

   •    ORC is the strategic manager of the provincial government’s real estate
   •    Initiatives include:
         – Enwave deep water-cooling and cogeneration at facilities like the
             Ontario Police College,
         – Managing several projects including changing master building
             specifications for constructing new or renovating buildings, lighting
             retrofits, building automation, chiller/HVAC system replacements or
             improvements, and performance monitoring
         – Working with the IESO to respond to appeals to take 25% of elevators
             out of service and turn off non-essential lighting, pumps, and fans, if
             outdoor temperature rises above 26C

Energy Conservation Review                                                      IV - 196
   Energy Efficiency is also a driver in new institutional
   construction such as the Conservation Co-operative in
   Ottawa, Ontario…

   Goal                                   Synopsis

   • To reduce monthly energy costs,      •   An example of a “green” multi-unit building
     while building an energy-efficient   •   Unlike other buildings using energy efficient
                                              technology, the Conservation Co-op was
     and environmentally friendly             constructed within the confines of strict
                                              social housing guidelines and budget, and
     building within social housing           did not use overly complex technology
     guidelines and budget                •   The final cost of the Conservation Co-op
                                              was $645 per square metre ($60/square
                                              foot), and included such energy efficient
                                              features as: low wattage fixtures, exterior
   Target Group                               site lighting using photovoltaic lamps,
                                              building orientation for maximum solar gain
   • Low and moderate-income                  in the winter, summer solar shading using
      households in a mixed-income co-        sunscreens and fin-walls on balconies,
                                              double-glazed argon filled lowE windows,
      operative setting                       above normal wall and roof insulation levels,
                                              separated balconies to eliminate thermal
                                              bridging, use of heat recovery units for all
                                              suite ventilation, and, individually metred in-
                                              suite high (90%) efficiency gas heating units

Energy Conservation Review                                                           IV - 197
   Load Control is also being adopted by selected
   organizations within the MUSH sector…

   Program Description                           Participants
   • “Energy Drill”: Schools and selected        • Milton Hydro Headquarters
      institutions turn off non-essential
      equipment and defer work when              • The Milton Leisure Centre
      notified to do so by the LDC               • Robert Baldwin Public School
   • The Energy Drill Program™ provides a
      rapid way of responding to short-term
      supply constraints by taking immediate
      actions to reduce electricity use
   • It provides a way of reducing Ontario’s
      vulnerability to high prices, reduces
      pollution on smog days, and involves
      the community by encouraging them to
      accept responsibility and to take action

Energy Conservation Review                                                        IV - 198
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   Supporting retrofits and new construction are
   procurement initiatives that encourage the purchase of
   energy efficient products pre and post construction…
   Program Description                       Participants
   • Green procurement of products for       • BOMA (BC Hydro program)
      building construction & maintenance
      “Go Green”                             • Union Gas
   • Union Gas targets HVAC contractors      • HRAI
      and retailers with an incentive to
      encourage them to recommend energy
      efficiency to their customers. The
      “HVAC Partnership “ program            Incentives
      includes: High-efficiency              • Rebates
      furnace;Condensing water heater;
                                             • Discounts
      Condensing boiler;Power combustion
      boiler; and programmable thermostats

Energy Conservation Review                                               IV - 200
 In addition to the previously mentioned programs, the
 focus on sustainability in municipalities, and schools
 also addresses energy. In municipalities, we see…
   Programs                                   Participants
   • Conference on Barriers to Energy         • Association of Municipalities of
      Efficiency: Region of Peel                 Ontario( AMO)
   • Federation of Canadian                   • Federation of Canadian Municipalities
      Municipalities (FCM) has created           (FCM)
      the Green Municipal Investment          • Various Municipalities
      Fund (GMIF) to fund projects in:
      landfill gas capture and utilization,
      community energy, municipal
      government energy, solid waste
      management, and sustainable
   • Association of Municipalities of
      Ontario is encouraging a review of
      energy uses in arenas and skating
      rinks in each municipality
Energy Conservation Review                                                     IV - 201
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   That include…

   Community Better Buildings                       Employee Energy Efficiency at Work
     Partnership (CBBP)                               (E3@Work)
   • An ad hoc group of municipalities              • In co-operation with Corporate
     sharing information and expertise in             Services Information Technology
     replicating the Better Buildings
     Partnership model                                Group and the Energy and Waste
                                                      Management Office, this program
   •    The City of Toronto partners with the         encourages City of Toronto employees
        municipalities of Ottawa, the Greater         to reduce energy consumption at work
        Vancouver Regional District,                  and practice energy efficiency in City-
        Winnipeg, and Buffalo in this initiative.     owned buildings
        The EEO profits from this fresh             • In addition, hardware and software
        thinking in further refining the City of
        Toronto’s BBP                                 solutions for plug load reductions are
                                                    • The program, when fully implemented,
                                                      is estimated to save the City $500,000
                                                      per year

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   Some of which are funded by The Green Municipal
   Fund (GMF)…
        In the 2005 Budget, the Government of Canada contributed $300 million to the GMF,
        bringing the total endowment to the Federation of Canadian Municipalities (FCM ) to
        $550 million

        This new allocation is a long-term, sustainable source of low interest rate loans and
        grants for municipal governments and their partners to support environmental
        projects in six categories: Energy, Waste, Water, Sustainable Transportation,
        Brownfield Remediation, and Integrated Community Planning. Annual funding caps
        have been established limiting the number of projects that will be supported each
        GMF will use an RFP process to determine which implementation projects best meet
        program goals and requirements.The Energy RFP is the second RFP to be issued by
        the GMF. Through the Energy RFP process, GMF will award funds totaling
        approximately $20 million in low interest rate loans and $2 million in grants. The
        Energy RFP will be divided into two streams:

          – Stream A: Energy efficiency retrofits to municipal buildings, or the construction
            of new energy efficient municipal buildings
          – Stream B: New renewable energy supply projects and energy distribution

Energy Conservation Review                                                              IV - 206
   The GMF web page contains examples of 32
   energy projects it has funded since 2000…

Energy Conservation Review                     IV - 207
   Another source of funding for this sector is Ontario
   Strategic Financing Authority (OSIFA)…

   •    Alternative financing approach established in the 2004 Ontario budget to
        provide broader public sector partners with low-cost, longer-term, fixed-rate
        loans to renew and build infrastructure
   •    Initially focused on Ontario’s incorporated municipalities
   •    Expanded to include long-term care homes, renewal of social housing and
        culture, tourism and recreation infrastructure projects
   •    2005 budget announced the further inclusion of Ontario universities
   •    Energy conservation project will be key OSIFA priority for the municipal and
        university sectors

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   Sustainable Schools are a new focus in Ontario…

   •    Similarly, schools have taken on the commitment of sustainability
        and are encouraging multi-faceted programs to improve air quality,
        waste management and energy use
   •    Through the life cycle of design construction and operation of the

Energy Conservation Review                                            IV - 210
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   And Hospitals too have made big strides through
   retrofit projects and awareness programs…

   The Ottawa Hospital, with financial help     Queensway-Carleton Hospital (QCH)
      provided by an NRC program, will             has formed a strategic alliance with
      invest $17 million in infrastructure to      Johnson Controls Inc. to introduce
      achieve $2.7 million in annual savings-      several energy performance
      -on a $14 million utility budget             improvements. The $6 million project
                                                   includes a new cogeneration unit. The
   Montfort Hospital in Ottawa saved               savings projected from this MOHLTC
     $3,500 per year through small retrofit        “approved own funds project” suggest
     projects including new lighting and           a return on investment of less than
     controls, steam traps, water saving           seven years
     toilets and showerheads
                                                Kingston General Hospital identified
   Royal Ottawa Healthcare Group                   $200,000 in annual energy savings for
      implemented a $1.8 million energy            a capital investment of $1 million. One
      retrofit project saving $300,000             project forecasts $95,000 in savings
      annually. Using an energy                    and a reduction in greenhouse gas
      performance contract, the contractor         emissions of 500 tonnes annually
      provided capital funding that was
      repaid out of the hospital’s annual       Headwaters Health Care Centre will
      savings.                                     upgrade building controls to save
                                                   $150,000 annually

Energy Conservation Review                                                         IV - 213
   Hospital Retrofit Projects (continued)

   University Health Network achieved         London Health Sciences Centre and St.
      widespread savings from improved           Joseph’s Health Care earned a 2004
      energy use since 1997, to enable           National CCHSE/OEE Energy
      repayment of a bond issue that raised      Management award for energy use
                                                 reduction and energy efficiency
      over $280 million. The bond money          awareness campaign. Since the
      was used to refurbish & construct          1970’s the two hospitals achieved an
      facilities                                 annual combined savings of over
   Hamilton Health Sciences launched a
     cogeneration project to use natural      St. Michael’s Hospital saved over
     gas to produce electricity and to use        $400,000 in 2003 by implementing
                                                  only 20% of an energy study that
     waste heat for heating and cooling.          concentrated on reducing consumption
     The project is owned and financed by         in steam and water. The final study,
     the Bay Area Health Trust (a                 prepared by an energy management
     commercial business – Trust earnings         company, estimated energy savings to
     are returned to the hospital)                be at $1.8 million per year. Based on
                                                  the analysis of the study, St. Michael’s
                                                  identified eight areas in the hospital to
                                                  reduce energy consumption

Energy Conservation Review                                                         IV - 214

   •    The Institutional sector is benefiting from its continued attention to
        energy management over the past decade
   •    This sector serves as a demonstration of the take-up that can occur
        when energy becomes an integral part of fiscal management and a
        priority program
   •    As the “Conservation Culture” spreads in Ontario, it should leverage
        the experience and momentum of the province’s municipalities,
        schools, hospitals and government buildings

Energy Conservation Review                                               IV - 215
          Energy Conservation Review

                                    Section V
                             Industrial / Agricultural

Energy Conservation Review                               V - 216
   Industrial / Agricultural Sector Overview

   •    Information on these two sectors is currently available at a high,
        aggregate level
         • Industrial sector – 29% of provincial electricity load (2003)
             • 90+ large direct customers account for 15%
             • Imbedded industrial customers account for the other 14%
         • Agricultural sector accounted for 2%

              For the purpose of this report the Industrial and Agricultural
              sectors have been addressed separately within this section.

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                               Section V “A”
                             Industrial Sector

Energy Conservation Review                       V - 219
   Industrial Sector Attributes

          • Large Industrial companies typically get information from own in house
            expertise, associations or consultants
          • Associations primarily work in conjunction with CIPEC (OEE – NRCan)
          • Benchmarking / guides / information available
          • For some, low hanging fruit is gone; for others a lot of work is still to be
          • Major concern for many is immediate capital requirements and payback
          • Audits are important but insufficient
          • Demonstration projects are highly valued and employee engagement is
          • There are not clear delivery channels for information and programs;
            need to use industry councils

Energy Conservation Review                                                        V - 220
                             (Industrial Sector)

Energy Conservation Review                         V - 221
   Whether it be a small window manufacturer in
   Southwestern Ontario or a large mining operations
   in Northern Ontario, information is available from a
   variety of sources…

   •    Industry Associations
   •    LDCs
   •    Energy Consultants
   •    Federal Government
         • NRCan – OEE
         • CIPEC
   •    Provincial Government
         • MOE
         • IESO

Energy Conservation Review                                V - 222
   Large industrial customers tend to rely on their
   relevant associations for information on energy
   efficiency, such as…

   •    Aluminum Association of Canada
   •    National Dairy Council of Canada
   •    Mining Association of Canada
   •    Automotive Parts Manufacturers’ Association
   •    Canadian Fertilizer Institute
   •    Pulp and Paper Technical Association of Canada
   •    Brewers Association of Canada

Energy Conservation Review                               V - 223
  These industry associations work with the Canadian
  Industry Program for Energy Conservation (CIPEC) to
  produce studies and information that is both relevant
  and useful…
   CIPEC is a voluntary partnership between the Government of Canada and
      industry to improve Canada's industrial energy efficiency. For the last 30
      years, CIPEC has provided the following information to industry:
   • Dollars to $ense energy management workshops customized to meet
      specific needs
   • Employee Awareness Programs
   • Benchmarking information and studies
   • Technical guides
   • Energy Managers Network – to share ideas and success stories
   • Energy Management Services Directory
   • Energy Conference for Industry

Energy Conservation Review                                                    V - 224
   Specific information also produced by NRCan with
   publications such as…

   •    Case studies, reports and fact sheets, as well as other publications on
        improving the energy efficiency of commercial, industrial and institutional
   •    Heads Up CIPEC, a twice-monthly newsletter on energy efficiency in mining
        and manufacturing, with the mandate of keeping its readers abreast of
        developments in the Canadian Industry Program for Energy Conservation
   •    Heads Up Energy Efficiency, a bilingual bi-monthly newsletter on energy
        efficiency initiatives that provides timely information on client successes,
        new technologies and other product lines of the OEE, as well as information
        on related programs within Natural Resources Canada (NRCan)

         Samples of energy conservation and energy efficiency information available for this sector are
         included in Binder 3A and Binder 3B, which have been submitted with this report.

Energy Conservation Review                                                                                V - 225
   Information workshops are provided to industrial
   sector by for example, the IESO…

   Energy Efficiency Workshops for          Participants
      Industry                              • IESO
   • for businesses using more than         • MEDT
      250,000 kWh of electricity per year   • NRCan
      (approx. $2,000/month)
   • Audience – Executives and Senior
      Managers; Plant Managers /
      Engineers                             Incentives
   Workshop objectives                      • one-day workshop is valued at
   • to recognize low-cost and no-cost         $340.00 and costs $75 per attendee
      energy saving opportunities
   • shed needless energy costs and
      minimize energy losses
   • monitor and analyze energy use and
      quantify savings

Energy Conservation Review                                                   V - 226
Energy Conservation Review   V - 227
   And Dollars to $ense Workshop sponsored by

   •    More than 9000 representatives from over 4500 organizations from
        across Canada have enrolled in Dollars to $ense workshops offered
        by Natural Resources Canada's Office of Energy Efficiency. The
        energy-saving tips they learned in these workshops have given their
        organizations and facilities a number of benefits:
         • lower operating and production costs
         • an improved competitive position
         • reduced greenhouse gas emissions
         • increased operational efficiency
         • a better work environment

Energy Conservation Review                                            V - 228
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   A unique information source available to industry is
   the Energy Management Services Directory…

   •    The Energy Management Services Directory is a searchable list of
        consultants, engineers and other professionals that offer products and
        services to help organizations manage and measure their energy use
   •    This national directory puts energy efficiency services in one convenient
        location. It is constantly being updated
   •    Natural Resources Canada's Office of Energy Efficiency hosts this site as a
        service, but does not pre-qualify, endorse or guarantee any of these firms,
        their work or the information provided.

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   Large industrial customers also look to AMPCO as a
   “united voice” to assist them with energy concerns…

   •    Role of Energy for AMPCO members
         • Energy is a significant operating cost, often ranking as one of the
           top three operating costs
         • Energy is therefore a key influence on Ontario manufacturing
         • While AMPCO’s focus is primarily rates, there may be an
           opportunity to work with this organization to create awareness
           and action in the area of energy efficiency

Energy Conservation Review                                               V - 233
Energy Conservation Review   V - 234
 Website and magazines such as The Electricity
 Forum keep industrial customers up to date on
 energy efficiency technologies and products…

Energy Conservation Review                       V - 235
   In general, information for the industrial sectors tends

   •    Be very process and equipment specific
   •    Goes beyond “tips”
   •    Offer benchmarking information for specific industries
   •    Be very detailed and specific

Energy Conservation Review                                       V - 236
                             Programs and Incentives
                                (Industrial Sector)

Energy Conservation Review                             V - 237
   Awareness initiatives targeting industry include…

   Program                               Participants
   • Contests – Water Heater Design      • CIPEC
      Competition                        • Canadian Gas Association
   • Training – Turning Contractors      • Sustainable Buildings Canada
      into Energy Efficiency Promoters   • Net Zero Energy Home Coalition
   • Meetings – Net Zero Energy

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   For industry, accurate and reliable audits are key.
   These are often supported by NRCan grants…

   These grants
   • Cover up to 50% of an audit’s cost to a        •   Foundry
      maximum of $5000                              •   General Manufacturing
   • are available only to Industrial Energy        •   Lime
      Innovators (IEI) companies in the             •   Mining
      following sectors:                            •   Petroleum Products
          •    Aluminum                             •   Plastics
          •    Brewery                              •   Pulp and Paper
          •    Cement                               •   Rubber
          •    Chemicals                            •   Steel
          •    Construction                         •   Textiles
          •    Dairy                                •   Transportation
          •    Electrical and Electronics           •   Manufacturing
          •    Electricity Generation               •   Upstream Oil and Gas
          •    Fertilizer                           •   Wood Products
          •    Food and Beverage

                                               •   More than 150 industrial energy audits
                                                   have been completed in Ontario

Energy Conservation Review                                                         V - 240
   There is also a focus on the use of energy efficient
   Industrial Products…

   Programs                                           Participants
   •  Ontario's Energy Efficiency Act establishes     • Natural Resources Canada
      minimum efficiency levels for a wide range      • Heating, Refrigeration and Air
      of energy-using products, such as Fans,            Conditioning Institute of Canada.
      Pumps and Blowers
   •  “CSA Verified for Performance” labels can
      be found on such products as:
        • electric, gas and oil water heaters
        • gas and propane furnaces
        • oil furnaces and boilers
        • ground source and air source heat
        • room and central air conditioners.
   •  EnerGuide program has been expanded to
      rate an entire house as well as heating,
      ventilating and air conditioning (HVAC)
      products. The EnerGuide rating is printed on
      the back of manufacturers' literature for all
      furnaces, central air conditioners and heat

Energy Conservation Review                                                               V - 241
   Metering provides timely cost information for
   Industrial customers…

   Program                                       Participants
   • Remote meter data collection and full       • Essex Power
      meter data management services are
      available for retail and wholesale         • Ontario Mining Industry

   •    Includes a full line of individual and
        aggregate load profiling tool sets and
        rate analysis reports in a secure web-
        based application, and concludes with
        on-line help, email/phone technical
        and product support.

   •    Sub metering pilots are also underway

Energy Conservation Review                                                   V - 242
   Industrial Retrofits contribute significantly to
   conservation targets in Ontario…

   Program                               Participants
   • Industrial Buildings Incentive      • NRCan;
      Program (IBHP) includes            • Union Gas; Enbridge
       • Demonstration of New            • INCO
       • Boiler Performance Testing
         and Steam Plant Audits
       • Steam Trap Surveys              Incentives
       • Plant Audits and Feasibility    • Rebates; discounts
       • Equipment incentives for
         process improvement
         technologies specific to each
       • Heat recovery systems
       • Space and water heating
         (Union Gas)

Energy Conservation Review                                       V - 243
   The National Research Council also plays a role in
   supporting energy efficiency through its Industrial
   Research Assistance Program (IRAP)…
   •    Ontario Centre for Environmental Technology (OCETA) manages
        Ontario’s Energy Efficiency and Innovation program on behalf of the
        NRC and NRCan
   •    The agency provides support services to participating companies, as
        well as facilitating access to “best fit” engineering consultants to
        conduct the energy audits
   •    IRAP works closely with small and medium-sized enterprises,
        helping them grow their businesses, increase their competitiveness
        and enhance their impact in the marketplace
   •    The following pages highlight two success stories..

Energy Conservation Review                                             V - 244
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Energy Conservation Review   V - 246
   Energy Efficient process improvements are often
   initiated by employees themselves…

   •    PowerPlay is Inco's employee challenge program for energy
        savings. In Sudbury, maintenance mechanics noticed substantial
        heat loss through uninsulated expansion joints on each of the 18
        pellet decomposers that carry furnace exhaust gas. Evaluation of
        sealant options led to substantial energy savings
   •    Other PowerPlay initiatives implemented in 2004 included removal
        of an unnecessary and uninsulated steam line and improvements to
        hot water efficiency in employee shower rooms

Energy Conservation Review                                         V - 247
   …bringing success as in NRCan’s awards to
   Unilever’s “Watt Watchers”

   •    “Manufacturing 84 million kg of margarine and other vegetable-oil products
        every year, the 170 employees of Unilever Canada’s Rexdale, Ontario,
        plant haven’t hesitated to submit their ideas for saving energy under the
        plant’s Watt Watchers Energy Team program
   •    Since 2001, the plant has turned 120 ideas into energy-efficiency projects,
        saving about $3 million in energy costs and eliminating about 23,000 tonnes
        of greenhouse gases. Two of the more innovative projects include using
        waste oil and margarine as fuel for boilers and a water-treatment process
        that reduces water consumption and reclaims heat
   •    To keep employees interested, the plant recognizes employees’ good ideas
        with T-shirts, energy-efficient lightbulbs and photos prominently displayed of
        winning submissions.”

   (Source:NRCan 2005 Awards)

Energy Conservation Review                                                      V - 248
Energy Conservation Review   V - 249
   …and F&P Manufacturing’s Green Team

   •    “As a leading supplier to Honda in North America, F & P Mfg. already has to
        meet international environmental management standards (ISO 14001)
        governing waste disposal, water treatment and energy use
   •    But with the help of its 20-member Green Team, the company has
        exceeded those standards. Since 2003, the team’s ideas have saved the
        company about $300,000 a year, at an original cost of about $460,000
   •    In a single year ending in March 2004, the team’s projects, such as a
        central computerized control system that turns off lights in vacant areas of
        the plant, have reduced consumption of electricity by 14.4 percent and
        natural gas by 16.7 percent. Last March, F & P surpassed 54 other
        contenders to win the Honda Green Partner Award.”

    (Source: NRCan 2005 Awards)

Energy Conservation Review                                                    V - 250
Energy Conservation Review   V - 251

   •    Most large industrial consumers are aware of energy issues,
        awareness programs however are few and poorly marketed to
        smaller industries
   •    Audits are important but insufficient
   •    Demonstration projects are highly valued
   •    Employee engagement is very useful

Energy Conservation Review                                            V - 252
                               Section V “B”
                             Agricultural Sector

Energy Conservation Review                         V - 253
   Agricultural Sector Attributes…

   •    The agriculture sector in Canada includes all types of farms,
        including livestock, field crops, grain and oilseed farms and activities
        related to hunting and trapping
   •    According to NRCan, between 1990 and 2003, energy use in the
        agriculture sector increased by 6 percent
   •    NRCan states that energy efficiency trends are not reported for the
        agriculture sector due to a lack of sufficiently disaggregated data;
        instead, trends in energy intensity (the ratio of energy use to activity)
        are reported

Energy Conservation Review                                                 V - 254
   Information available to the Agricultural sector is less
   evident though not absent entirely…

   •    Energy Wise Farming provides energy conservation information to the farm
        community using such channels as OMAFRA’s television broadcast
        services, and the OFA’s distribution channels
   •    Although not focused on energy conservation, Hydro One includes a page
        on its website that provides information to Farm Customers on bills and
        payment options

Energy Conservation Review                                                 V - 255
Energy Conservation Review   V - 256
   Consumer awareness and education for
   agricultural consumers is also dependent on
   industry organizations and associations…

   •    The Wine Council is doing a self assessment of its members and
        benchmarking within the industry

Energy Conservation Review                                          V - 257
   There is some support to Agriculture through the
   Agricultural Adaptation Council (AAC)…

                                • r and rural communities.
   •    The Agricultural Adaptation Council (AAC) is a non-profit coalition of 62
        Ontario agricultural, agri-food and rural organizations
   •    The diverse membership of the AAC represents the agriculture and agri-
        food industry both regionally and by sector
   •    The AAC was established by leaders from the agriculture and agri-food
        sector in 1995 to allocate federal government funding to support new,
        innovative projects to benefit the sector
   •    Since 1995, the AAC has delivered a number of programs funded by
        Agriculture and Agri-Food Canada (AAFC) through the Canadian
        Adaptation and Rural Development (CARD) fund. The programs included:
        CanAdapt, CanAdapt Small Projects Initiative; CanAdapt Value Chain
        Initiative; the Agricultural Environmental Stewardship Initiative; and the
        National Soil and Water Conservation Program

Energy Conservation Review                                                    V - 258
Energy Conservation Review   V - 259
   Recognizing the gap in this sector – Hydro One, OMAF
   and OFA initiated “On Farm Energy Audits”…

   Program                                             Participants
   •  On-farm Energy Audit has 65 projects             •   OMAF
      underway including:                              •   OFA
        • Audits of livestock ops and                  •   Hydro One (Farm audits)
           greenhouses;                                •   OFIA - Energy Secretariat for Forestry
        • TV spots – 6 minute video clips on
                                                       •   Greenhouse Association
           energy efficiency, distributed to
           delegates at OFA convention;
        • Fact sheets – produced by Consultant
           and OMAFRA

   •    In addition the following agricultural
        programs are being launched:
          • Forestry-baselines; benchmarking; pre-
             feasibility engineering
          • Audit programs on greenhouses
          • 1-2-5 Hatch Rating scale of interest for
             screening highest degree of interest
             pre-audit (saves $$)

Energy Conservation Review                                                                      V - 260
   In December 2005, the Agricultural Audits Partnership
   was formalized…

   •    The Ontario Power Authority, the Ontario Ministry of Agriculture, Food and
        Rural Affairs, the Ontario Ministry of Energy, the Ontario Federation of
        Agriculture, and Hydro One Networks signed an MOU on December 15,
        2005, to work together to identify opportunities for electricity efficiency and
        conservation, demand management strategies, farm building design and
        construction and new research opportunities
   •    In 2005 the Ministry of Energy granted $160,000 for energy audit tools and
        pilot projects in the agricultural sector. As part of Phase Two of this project,
        the Conservation Fund has granted $80,000 for farm audits in the poultry,
        swine and dairy sector in southern and eastern Ontario, and is assisting the
        grape-growing sector by supporting energy audits for the wine-making
        industry in the Eastern, Lake Erie North Shore, Pelee Island and Niagara
        regions of the province

Energy Conservation Review                                                        V - 261
Energy Conservation Review   V - 262
   As well, there are several Union Gas Energy
   Efficiency Programs that are applicable to
   •    Energy Savings Program (ESP)
         • Power combustion boilers
         • Condensing boilers
   •    Boiler Auditing Program (BAP)
         • For the auditing of a commercial boiler’s combustion performance.
   •    Feasibility Study Program (FSP)
         • To support the energy efficient design of a new commercial building or the
            redesign of an existing commercial building, or to complete an energy audit.
   •    Custom Application Program (CAP)
         • To support the implementation of high efficiency HVAC equipment/systems
            (exclusive of ESP). Typical projects include building controls, process equipment
            and building envelope measures and are subject to a societal cost model based
            on the natural gas savings, as well as the life expectancy and the incremental
            cost of the proposed higher efficient alternative

Energy Conservation Review                                                             V - 263

   •    While the Agricultural Sector is a relatively small energy user (2%), it
        is considered the “Heartland of Ontario” and as such it requires
        information, programs and incentives to assist its consumers
   •    Initial pilots and partnerships indicate the understanding of the
        needs of this sector and should be further enhanced and developed

Energy Conservation Review                                                V - 264
          Energy Conservation Review
                       Section VI
               Environmental Scan of Other

Energy Conservation Review                   VI - 265
     A review was conducted of like organizations with
     broad responsibility for CDM. The following pages
     contain an overview of these organizations.

     Appendix “D” contains greater detail on these and
     other initiatives of note.

Energy Conservation Review                           VI - 266

   The purpose of the Environmental Scan was to address best practices
     in other jurisdictions, at a high level, to gain insights into
   • The energy management landscape of other provinces, and
   • The structure of delivery of programs in these jurisdictions
   • The relevance of this experience for the OPA

Energy Conservation Review                                        VI - 267
                             Sustainable Energy Ireland

Energy Conservation Review                                VI - 268
   Sustainable Energy Ireland (SEI)

   Background                                Responsibilities
   • formerly the Irish Energy Centre        • advising Government on policies and
   • set up by the government in 2002 as        measures on sustainable energy;
      Ireland’s national energy agency          implementing programs (information,
   Mission                                      programs and funding) agreed by
                                                Government; stimulating sustainable
   • promote and assist the development of      energy policies and actions by public
      sustainable energy in Ireland             bodies, the business sector, local
                                                communities and individual consumers
   • SEI is funded by the National
      Development Plan 2000-2006, with
      programs partially funded by the       Relevance to OPA
      European Union                         • Relation to government
                                             • Comparable Mission
                                             • Comparable responsibilities

Energy Conservation Review                                                    VI - 269
         California Public Utilities Commission

Energy Conservation Review                   VI - 270
   California Public Utilities Commission

   •  Established in 1970s
                                                        •  Programs funded by the electric Public
   •  September/05 launched the most ambitious             Goods Charge (PGC) and natural gas
      energy efficiency and conservation                   Demand Side Management (DSM) charge
      campaign in the history of utility industry in       applied to each customer's bill within each
      the U.S., authorizing energy efficiency plans        utility's service territory
      and $2 billion in funding for 2006-2008 for
                                                             – surcharges comprise approximately
      the state's utilities
                                                                  1.0% and 0.7%, respectively of each
                                                                  customer's bill
                                                             – provides the CPUC and the California
   •  Oversees funding and design of energy                       Energy Commission with a total of
      efficiency programs in California                           approximately $540 million to fund
       – programs promote cost-effective,                         public purpose programs
            environmentally beneficial investments
            in energy saving products and
                                                        Relevance to OPA
                                                        •   Central strategy implemented by utilities
       – Every year, CPUC approves each
                                                            throughout the jurisdiction
            utility's plan for efficiency programs,
            which the utility then carries out within   •   Use of financial incentives
            its service territory                       •   Very successful program

Energy Conservation Review                                                                       VI - 271
         Northwest Energy Efficiency Alliance

Energy Conservation Review                  VI - 272
   Northwest Energy Efficiency Alliance (NEEA)
   Background                                         Funding
   •  Formed in 1996                                  •  NEEA is funded by the region’s electric
   •  a non-profit corporation supported by              utilities, public benefits administrators and
      electric utilities, public benefits                the Bonneville Power Administration, on
      administrators, state governments, public          behalf of its utility customers.
      interest groups and energy efficiency           •  financial contributions to the Alliance are
      industry representatives.                          pooled and used to fund energy-saving
   •  these entities work together to make               projects for residential, commercial,
      affordable, energy-efficient products and          industrial and agricultural sectors
      services available in the marketplace
   •  from 1996 through 2004, $165 million was        Focus
      committed to the Alliance by its funders        •  Residential; Commercial; Industrial;
   •  starting in 2005, an additional $20 million a      Agricultural; Energy Star
      year has been pledged for five years
      through 2009                                    Relevance to OPA
                                                      •   Broad mandate
   Mission                                            •   Across jurisdictional lines
   •   Catalyze the Northwest marketplace to          •   Work through the existing marketplace
       embrace energy-efficient products and
       services                                       •   Government involvement
   •   Focus is on long-term, lasting acceptance of   •   Sector definitions
       energy efficiency

Energy Conservation Review                                                                      VI - 273
                  Office of Energy Conservation –

Energy Conservation Review                          VI - 274
   Office of Energy Conservation – Saskatchewan
  Background                                                 Mission
       Created by cabinet in July 2002, OEC is housed in     •    To provide unbiased information to the public,
       the offices of the Saskatchewan Research Council           industry, and governments regarding all aspects of
       in Regina                                                  energy conservation
  Vision                                                     •    To become a one-stop-shop for accessing all
  •    To become a public focal point of entry for all            energy conservation initiatives in Saskatchewan,
       energy conservation development and                        whether they be sponsored by the federal
       implementation activities within Saskatchewan              government, provincial government, municipal
                                                                  governments, crown corporations, or the private
  Mandate                                                    Role
  •  To encourage action by the public and industry by       •    Assume the "public face" of energy conservation in
     facilitating the development and implementation of           Saskatchewan
     cost-effective energy conservation initiatives,
     including public information and application of         •    Development and coordination of cost effective
     energy conservation measures                                 energy conservation initiatives to be delivered in
  •  The OEC will accomplish its mandate by:                      Saskatchewan
       – Coordinating energy conservation activities         •    Negotiation of program/project delivery agreements
             within Saskatchewan                                  between Saskatchewan government, the federal
                                                                  government, crowns, municipalities and industry
       – Providing technical and managerial                  •    Ensure that energy conservation initiatives
             assistance on energy conservation matters            implemented include an integral evaluation process
             within government and to the public at large;
             and                                             •    Upon request, provide policy advice related to
       – Becoming a focal point within government to              energy conservation issues
             develop energy conservation policy and build
             future energy conservation and efficiency       Relevance to OPA
             measures.                                       •   Mandate
                                                             •   Roles
                                                             •   Responsibilities

Energy Conservation Review                                                                                 VI - 275
           Association for the Conservation of
                    London, England

Energy Conservation Review                       VI - 276
   Association for the Conservation of Energy – London,
   England (ACE)

   Background                                      Research Initiatives
   •  Formed in 1981 by major energy               •  Review of EE and Health Initiatives
      conservation companies                           – 29 schemes identified including small
   •  Membership limited to 24 UK based                    scale pilots to large, widely geographic
      companies                                            schemes
   •  Unlimited membership in “Friends of ACE” –       – Resulted in report and creation of a
      local authorities, housing associations              best practice website called Action for
   •  Separated into two core operations –                 Healthy Homes
      parliamentary unit; research unit            •  Asset Value Implications of Low Energy
                                                       – Research into ee in offices focused on
                                                           identifying opportunities, barriers and
                                                           key players

                                                   Relevance to OPA
                                                   •   Supports awareness
                                                   •   Works with manufacturers
                                                   •   Provides research to industry

Energy Conservation Review                                                                  VI - 277
    Energy Efficiency and Conservation Authority
                    New Zealand

Energy Conservation Review                   VI - 278
   Energy Efficiency and Conservation Authority –
   New Zealand
   Background                                           •   The Act mandated the development of the
        The Energy Efficiency and Conservation Act          National Energy Efficiency and Conservation
        passed 2002, establishing as a Crown                Strategy
        entity. For the first time, New Zealand had     •   The Strategy addresses requirements under
        a legistative basis for promoting energy            the Act and contributes to government’s
        efficiency, energy conservation and                 energy, environmental and social policy
        renewable energy                                    agendas
   •    It also empowered the preparation of            •   EECA is the main body responsible for
        regulations around product energy efficiency        helping to deliver the Government’s
        standards and labelling. The Act introduced         extensive energy efficiency agenda. Its
        regulations requiring industry to disclose          function is to encourage, promote and
        information so that energy use statistics can       support energy efficiency, energy
        be compiled                                         conservation and the use of renewable
                                                            energy sources. It has developed the
   Mandate                                                  National Energy Efficiency and Conservation
   •    To promote a sustainable energy future by           Strategy in conjunction with the Ministry for
        changing the way New Zealanders think               the Environment
        about and use energy
   •    EECA works to raise community awreness
        of energy efficiency issues and provides
        businesses and individuals with the tools to    Relevance to OPA
        make changes                                    •   Mandate
   •    EECA develops programmes to meet the            •   Responsibilities
        needs of specific markets, often working in
        partnership with other organizations

Energy Conservation Review                                                                       VI - 279
             Best Practices Benchmarking in Energy
                      Efficiency Programs

Energy Conservation Review                           VI - 280
   California – Best Practices Benchmarking for
   Energy Efficiency Programs

   •    This study was managed by Pacific Gas and Electric Company under the auspices of
        the California Public Utility Commission in association with the California Energy
        Commission, San Diego Gas and Electric, Southern California Edison, and Southern
        California Gas Company
   •    The purpose of this best practices project was to develop and communicate excellent
        practices nationwide in order to enhance the design, implementation, and evaluation
        of energy efficiency programs. The project uses a benchmarking methodology to
        identify best practices for a wide variety of program types
   •    Best Practices Program Area Reports – For each program category, an in-depth
        Program Area Report presents detailed comparative analyses of benchmarked
        programs and identification of best practices, associated rationales, key program
        category-specific issues, and lessons learned
   •    Executive Summaries of Best Practices Program Area Reports – Key findings of
        the Best Practices Program Area Reports
   •    Individual Program Summary Profiles – These profiles provide information about
        each program’s basic approach to program management, implementation, marketing,
        and evaluation. The profile also includes a list of sources and the program contact

   The results of the study are available on line at
   Appendix “D” contains some program highlights

Energy Conservation Review                                                            VI - 281
       Energy Conservation Review

                             Section VII
               Financing Energy Efficiency
                    and Conservation

Energy Conservation Review                   VII - 282
   Financing is key for programs in all sectors. The
   following is a sample of the financing sources
   available, some of which have been included in the
   sector descriptions…

   •    LDCs – incentives – coupons, rebates, discounts
   •    Government – incentives – grants
   •    ESCOs – “ loans”
   •    Foundations and funds – grants

Energy Conservation Review                                VII - 283
   The role of incentives is to encourage behaviour
   (incent) through a coupon, rebate or discount…

   •    The Incentive Program has been used widely by the LDCs and
        retailers to encourage the purchase of energy efficient products
        such as
         – CFLs
         – Switch to Cold - cold water wash
         – High efficiency appliances
   •    The cost of the incentive is born by the LDC
   •    The benefit is the increased use of energy efficient products
   •    With the publication of the Total Resource Cost tables, many LDCs
        will be looking closely at the decision as to whether or not to
        continue these incentives

Energy Conservation Review                                           VII - 284
   Grants are different from coupons or rebates in
   that they are typically tied to specific actions, such
   as conducting an audit or replacing windows…

   •    There are many grants available through NRCan
         – EnerGuide for Houses
              • Over 222,000 residential audits conducted
              • 42,000 grants approved
              • Value - $30.4M (since October 2003)
         – Industrial Energy Audits
              • 150+ audits conducted
   •    In some provinces, grants are matched which has stimulated
        significant uptake on the program

Energy Conservation Review                                           VII - 285
 NRCan – Industrial Audit Incentive Program

   Overview                                      Incentive available through
   • The program has been developed to           • NRCan – Office of Energy Efficiency
      help industrial companies identify ways
      to increase energy efficiency, improve
      production processes and cut costs         Incentive Value
   • This incentive is designed to help          • Funding is available for up to 50
      defray the cost of hiring a professional
      energy auditor to conduct an on-site          percent of the cost of an energy audit,
      audit at an industrial facility               to a maximum of $5,000
   • Companies must have their Industrial
      Energy Audit Incentive applications        Timing
      approved by NRCan before beginning
      their audit                                • Program runs until March 31, 2006

   • Industrial - This is an exclusive service
      for companies that are registered as
      Industrial Energy Innovators

Energy Conservation Review                                                          VII - 286
   Commercial Building Incentive
   Program (CBIP)

 Overview                                      Incentive available through
 • The program has been developed to           • NRCan – Office of Energy Efficiency
    encourage the design and construction
    of new, energy-efficient commercial,
    institutional and multi-unit residential   Incentive Value
    buildings and facilities                   • A building owner whose design meets
 • Financial incentives for new                   CBIP requirements can receive up to
    commercial and institutional buildings        $60,000
    that incorporate energy efficiency         • To be eligible, the design must
    features. Program requirements are            demonstrate that the building will use
    based on the Model National Energy            at least 25 percent less energy than
    Code for Buildings (MNECB) and the            required by the MNECB
    CBIP Technical Guide
 Sector                                        • expires March 31, 2007
 • Commercial / Institutional
     – New commercial and institutional

Energy Conservation Review                                                      VII - 287
   Grants are also provided by foundations such as the
   Trillium Foundation, that has funded the following…

   •    The Urban Environment Centre            •   Ontario Sustainable Energy
        Toronto                                     Association (OSEA) – Community
        $136,300 was provided over three            Capacity Building for Sustainable
        years to support the Sustainable            Energy Projects - The association
        Communities Initiative, a marketing         has provided nearly 100 workshops
        and outreach strategy to increase the       and presentations, reaching over
        organization's impact and broaden its       6,300 participants across Ontario. It
        educational reach in the area of            offers ongoing technical support to
        residential energy efficiency.(2003-        communities interested in establishing
        2004)                                       community green energy projects
                                                    OSEA received a $445,500 OTF grant
                                                    over three years. for the development
                                                    of new community power projects in
                                                    Hamilton, Dufferin County, Prince
                                                    Edward County, Schreiber, Thunder
                                                    Bay, Temagami, Caledon and Grand

Energy Conservation Review                                                          VII - 288
Energy Conservation Review   VII - 289
Energy Conservation Review   VII - 290
  Toronto Atmospheric Fund (TAF) also funds eligible
  projects through grants…

   •    Toronto City Council established the Toronto Atmospheric Fund (TAF) in
        1991 to finance local initiatives to combat global warming and improve air
        quality in Toronto
   •    Loan applications can be considered at any time. Grant applications are
        accepted twice annually
   •    Examples of TAF-funded projects include:
         – $136,271 to the City of Toronto to fund energy and water efficiency
           feasibilty studies at the Ashbridges Bay Treatment Plant
         – $50,000 to the Toronto Renewable Energy Cooperative to plan and
           develop North America's first urban wind turbine, additionally supported
           by $495,000 in "bridge" financing to construct the turbine at Exhibition
           Place in 2002 (2000-2001)

Energy Conservation Review                                                    VII - 291
   TAF projects approved in 2004…

        Grant recipient               Description of Project                          Amount
   ACCESS Riverdale Inc.              Financing Cool Shops Greater Riverdale           $10,000
   Canadian Environmental Law &
                                      Follow-up to Ontario Electricity Strategy        $10,000
      Pembina Institute
                                      Photovoltaic Installation - Feasibility Study
   City of Toronto Exhibition Place                                                   $250,000
                                          and Project Pilot
                                      Brick Works Renewable Energy Feasibility
   Evergreen                                                                           $80,000
   Green$aver                         Low Income Residential Rewards Program           $88,250

   Income Security Advocacy Centre    Low Income DSM Programs for Toronto              $35,000

   Jackman Avenue Public School       Green Roof Project                               $25,000

   Ontario Clean Air Alliance         Monitoring and Promoting Coal Phase-out         $200,000

Energy Conservation Review                                                             VII - 292
   Loans from the Private Sector, such as ESCOs are
   used to fund capital improvements and are paid back
   through energy savings…
   •    “Energy Performance Contracting (EPC) is an innovative method for purchasing
        energy-saving improvements in buildings. EPC consists of a business arrangement
        whereby an Energy Service Company (ESCO) conceives, designs, installs and
        finances facility improvements which generally include retrofits that reduce the
        consumption of energy and water while ensuring that appropriate standards are met.
        The ESCO recovers its costs and profits from the related energy savings and bears
        the financial cost of any savings shortfall
   •    The EPC concept allows the owner to acquire expertise and equipment for facility
        renewal and energy efficiency, without the need for capital funding. The owner sets
        out the overall objectives regarding short- and long-term savings, contract length and
        desired upgrades. The ESCO, who generally has more technical resources and/or
        experience than the owner, is responsible for the whole project including the detailed
        design, specifications and the implementation of the improvements. Projects often
        include completion of long-deferred maintenance activities, and staff training in the
        operation of modern equipment. The modernization of mechanical and electrical
        systems not only renews the facility; it also reduces future costs and reduces the
        facility's impact on the environment and the need for natural resources.”

Energy Conservation Review                                                              VII - 293
   Loans are also provided by the Ontario Strategic
   Infrastructure Financing Authority (OSIFA)…

   •    OSIFA is an alternative financing approach established in the 2004 Ontario Budget to
        provide Ontario broader public sector partners with low-cost, longer-term, fixed-
        rate loans to renew and build critical public infrastructure

   •    Initially, the Ontario government directed OSIFA to focus on Ontario’s incorporated
        municipalities, providing financing for clean water, sewage infrastructure, waste
        management, municipal roads and bridges and public transit

   •    As the program has developed and succeeded, clients began to request the inclusion
        of additional categories to OSIFA’s loan program to meet infrastructure needs. In
        response, the government has broadened OSIFA’s program to include long-term care
        homes, renewal of social housing and culture, tourism and recreation infrastructure

   •    Given OSIFA’s success with the municipal sector, the government announced in the
        2005 Ontario Budget that Ontario universities will also be able to apply for OSIFA

   •    Energy conservation projects will also be a key OSIFA priority for the municipal and
        university sectors

Energy Conservation Review                                                             VII - 294
   Last but certainly not least is the Conservation Fund
   in the OPA’s Conservation Bureau…

   Objectives of the Fund
   •    Raise awareness about electricity conservation options among specific subsectors
        (e.g. industry associations); not general awareness
   •    Engage participants to undertake real electricity conservation and/or demand
        management measures
   •    Deliver measurable results

   •    $1 million in funding for 24 conservation and energy-efficiency projects in 2005 &
        leveraged $4 million more from other sources
   •    2006 direct funding – $1.6 M; through partnership – $8M
   •    Program funds are in range of $10,000-$250,000 each

Energy Conservation Review                                                              VII - 295
   Examples of OPA Conservation Fund sponsored
   projects in 2005…

     •     Energy-efficiency benchmarking in the wine industry in Niagara Region, Pelee
           Island and Prince Edward County
     •     Housing retrofits in a First Nations community on Georgina Island in Lake
     •     Energy conservation assessments at restaurants and green grocers in Thunder
           Bay and Toronto
     •     Hospital energy-efficiency best practices studies
     •     Compact fluorescent light bulb (CFL) distribution in Ottawa by Project Porchlight
     •     Delivery of a door-to-door education program in Shelburne
     •     An appliance (fridges, freezers, air conditioners) exchange program in London
     •     A pilot farm energy audit program for the swine, poultry, and dairy sectors which
           are being conducted near communities such as Guelph, Alfred, Spencerville,
           Cambridge and Plantagenet

Energy Conservation Review                                                               VII - 296
   Is there enough Money?

   •    The real question is not how much money is available, but on what
        is it being spent and by whom?
   •    Incentives, grants, loans are all effective mechanisms to encourage
   •    Successful incentives appear to be those where other market
        participants (LDCs) take up on an existing infrastructure established
        by the federal government (NRCan)
   •    In some cases federal government grants are topped up by some
        LDC (EnerGuide for Homes)
   •    Rebate programs are gaining momentum and popularity because
        they are a turn-key approach to consumer awareness and education

Energy Conservation Review                                              VII - 297
   True Value of Financing

   •    The projects to which financing is attached become the priorities
   •    The incentives are a Signal of Value and need to be attached to the
        highest valued contributions to conservation and demand

Energy Conservation Review                                             VII - 298
          Energy Conservation Review

                                 Section VIII
                             Assessment Summary

Energy Conservation Review                        VIII - 299
   Assessment Summary…

   •    The following assessment is based on the results of document reviews,
        internet searches, interviews and surveys, with respect to:
         – Energy Efficiency and Conservation Information
         – Energy Efficiency and Conservation Programs
         – Energy Efficiency and Conservation Financing and Incentives
   •    The purpose of these summaries is to highlight the activity and draw
        attention to the perceived strengths and weaknesses in the conservation
   •    While only a sample of information sources, programs and incentives have
        been illustrated comparable assessments should be conducted on the
   •    The opinions on the following pages are those of CFA and do not
        necessarily reflect the opinions of the client (Ontario Power Authority,
        Conservation Bureau)

Energy Conservation Review                                                 VIII - 300
   The Energy Information provided to consumers in
   all sectors comes through a number of channels
   and varies in content…
   •    The following factors were considered in the assessment:
         – Accessibility: How easily can one find information?
         – Accuracy: Is the information content correct?
         – Quantity: How much information is there?
         – Quality: How is the information presented?
         – Consistency: Is the information the same across different
         – In-Depth: Is the information sufficiently detailed and explanatory?
         – Relevance: Is the information meaningful to the consumer?
         – Focus: Are priorities evident?

Energy Conservation Review                                             VIII - 301
Energy Information [Ratings: High; Medium; Low]…
                                                                 Commercial / Institutional                       Industrial /
   Accessibility             Bill stuffers, web pages,           Web information; seminars,                Energy managers in large
                             vendors ads, events;                conferences;                              industries, but very little in
                             LDCs; NGOs; Govt                    Associations (Trade and                   small Industry or Agriculture
                                                                 Professional); Government                 (Hydro One)

   Accuracy                  Some local but much imported        •Sub-sector specific; case                Highly technical; process
                             from other situations, some         based illustrations                       specific
                             applicable, some not
   Quantity                  A lot of paper and internet sites   Targeted and not broadly                  Tied to situation specific
                                                                 distributed                               analyses
   Quality                   Some excellent web sites            Lists of improvements; samples            See accuracy; Also
                             interactive and informative;        of pilots; little that calls for action   introducing creative film
                             Others are just lists.                                                        clips for farmers

   Consistency               Some differences depending          Highly consistent                         Highly consistent
                             on source of information
   In-Depth                  Superficial tips; little            More than tips but still lacking          See accuracy
                             explanation                         full explanations
   Relevance                 General awareness but little        Relevant to those focused but             Relevant to those focused
                             impact                              not across the board                      but not across the board
   Focus                     No prioritization                   Some priority setting                     Some priority setting

Energy Conservation Review                                                                                                     VIII - 302
   Energy Conservation Programs are offered by
   LDCs and all levels of government, often through
   non profits and the private sector…
   •    The following factors were considered in the assessment
         – Accessibility: How readily can one participate in the program?
         – Accuracy: Do the programs send the right message?
         – Quantity: How many programs are there for the consumer?
         – Quality: How well designed are the programs?
         – Consistency: Are the program details the same across the
         – In-Depth: Are the programs designed for sustainability?
         – Relevance: Are the programs meaningful for the consumer
         – Sources: What is the most frequent source of program?

Energy Conservation Review                                            VIII - 303
   Programs [Rating: High; Medium; Low] …
                                                                      Commercial /                    Industrial /
                                                                      Institutional                   Agricultural
     Accessibility           Depends on reading the bill         Targeted businesses or         Targeted industries or farms
                             insert or being in the store        institutions only; no broad    only; no broad base
                             sponsoring the event                base
     Accuracy                Generally provide correct           Generally provide correct      Tied to specific engineering
                             outcomes of participation           outcomes of participation      studies
     Quantity                Very few (other than lighting;      Very few (other than           Very few other than site
                             A/C)                                audits; lighting )             specific
     Quality                 Some are clever and                 When done, very high           When done, very high
                             engaging; others are tired          quality                        quality
     Consistency             Several different brands for        Depends on delivery agent      Depends on delivery agent
                             same concept
     In-Depth                Little to no explanation; often “   Range of interventions,        Technically sophisticated
                             one-off ” actions                   depends on delivery agent
                                                                 and funding

     Relevance               May not be sustainable              Usually provides significant   Depends on scope of
                                                                 impact on building             program
     Sources                 LDCs                                ESCO / Government /            Government
                                                                 some LDCs

Energy Conservation Review                                                                                            VIII - 304
   Key to many programs are Financing and Incentives,
   which are assessed along the following factors…
    •     Accessibility: How readily can one get incentives?
    •     Quantity: How extensive (place, time, number) are the incentives?
    •     Ease of Use: Is the incentive straight forward, trouble free?
    •     Value to Consumer: How important is this incentive to the consumer?
    •     Contribution to Conservation Culture: What is the impact of this incentive?

    •     The sample of incentives illustrated are:
           – Coupons
               • Tied to the purchase of a product
           – Grants
               • Grants are typically tied to specific actions
               • Require no repayment
           – Loans (ESCOs)
               • Capital provided; repayment required

Energy Conservation Review                                                     VIII - 305
   Financing and Incentives [Ratings: High; Medium;
                                                                   Commercial /                   Industrial /
                                                                   Institutional                  Agricultural
      Example of             Coupons for EE products             Loans (ESCOs) for                 Grants (IBIP)
      Incentive                    purchase                    Institutional Buildings

      Accessibility          Easy to access coupons; but     Depends on industry           Requires registration with
                             not across entire province-     association and target        NRCan (as an EI); commit to
                             dependent on LDC take up        markets for ESCOs             targets and report annually
      Quantity                Time limited and regionally    Increased presence in         Limited to new facilities
                             limited                         Ontario
      Ease of Use            Coupons are easy                Turn key is an option; but    Reporting is onerous
                                                             still requires contract and
                                                             project management
                                                             expertise. Consumer
                                                             requires energy
                                                             consumption knowledge
      Value to               Coupons low dollar value,       Protects capital and gets     Can provide up to $80,0000
      consumer               but targeted products are low   results
                             value purchases
      Contribution to        Consumers take action           Changes are made and are      For those who use it, it is
      Conservation                                           sustainable                   sustainable, but too limited in
      Sources                LDCs and Retailers              ESCos                         NRCan

Energy Conservation Review                                                                                        VIII - 306
          Energy Conservation Review

                                Section IX
                              Conclusions and

Energy Conservation Review                      IX - 307
   The OPA has declared in its 2006 Business Plan
   that it is pursuing the following…

   •    Strategic Objectives
         – Develop, coordinate and stimulate electricity conservation and
            demand management
   •    Key Activities
         – Assembly of data and characteristics of individual conservation
            and demand management options
         – Promote local front line grass roots involvement in CDM
         – Establish the CECO as the authoritative voice on conservation
   •    2006 Initiatives
         – Conservation awareness
         – Conservation Fund
         – Research and Tracking

Energy Conservation Review                                           IX - 308
   The environment however is not “greenfield” in the
   actions required of the CB, namely…

   •    Assembling data
   •    Promoting initiatives
   •    Establishing authority
   •    Creating awareness
   •    Providing financial incentives
   •    Researching and tracking

Energy Conservation Review                              IX - 309
   Based on the findings of the study, the following
   issues, challenges and strategic options exist for
   the OPA and CB…
               ISSUES                   CHALLENGES                       STRATEGIC OPTIONS

     INFORMATION               • Many sources                     1.   Centralized control
     Quality and consistency   • Too much information (like       2.   Endorse information (approved
     of information              Google)                               by OPA)
                               • Information too simplistic;      3.   Trusted authority (reactive)
                                 insufficient depth               4.   Quality assurance (audit)
                               • Reinventing the wheel?           5.   Partner with NRCan
                                                                  6.   Establish cross Canada
     INFORMATION               • Many channels                    1.   Let it be
     Dissemination             • Web links are extremely varied   2.   Coordinate major market

     PROGRAM                   • Limited capacity to develop      1.   Develop province wide
     Development                 programs within LDCs                  programs
                               • One size does not fit all        2.   Provide plug and play programs
                                                                  3.   Endorse best practices

Energy Conservation Review                                                                       IX - 310
Issues, Challenges and Strategic Options (continued)…

       ISSUES                             CHALLENGES                           STRATEGIC OPTIONS

PROGRAMS                     • LDCs do not have the necessary         1.   Deliver programs directly
Delivery                       resources/capability                   2.   Identify best channels for programs
                             • Some LDCs do not have CDM              3.   Support implementation e.g. Create
                             • OPA does not have adequate resources        agreements/contracts with partners
                               for delivery                           4.   Fund delivery
                                                                      5.   Focus on programs that are beyond
PROGRAMS                                                              1.   Legislate change
Sustainability               • Long term commitment to conservation   2.   Moral suasion
                                                                      3.   Celebrate/reward local initiatives
RESULTS                      • LDCs focus on projects with highest    1.   Fund innovation and new
                               TRC-What about projects difficult to        technologies
                               measure?                               2.   Keep focus on TRC
                             • Culture Change: Awareness to action    3.   Reward actions

Energy Conservation Review                                                                            IX - 311
   Issues, Challenges and Strategic Options (continued)…

ISSUES                       CHALLENGES                             STRATEGIC OPTIONS

ROLE of OPA                  • Provide leadership in planning       1.  Umbrella for all consumers in the province
                               and coordination of measures         2.  Mandate expectations of LDCs
                               for electricity conservation and     3.  Target underserved communities
                               load management
                                                                    4.  Identify potential for savings by program
                             • Develop, coordinate and              5.  Develop province wide programs
                               stimulate electricity conservation   6.  Provide funding envelopes for specific
                               and demand management                    initiatives
                                                                    7. Establish networks and linkages
                                                                    8. Tap into existing programs
                                                                    9. Province wide tracking system
                                                                    10. Technology review
                                                                    11. Share Best Practices

Energy Conservation Review                                                                                 IX - 312
   What to Do?

   •    It is not in the mandate of this Study to develop a strategy or plan for
        the OPA or a framework for the delivery of CDM programs in Ontario
   •    It is evident however in observing the current complex CDM
        environment that there are risks in proceeding with new information
        sites or program delivery without addressing:
          – Information and programming roles of each of the major players,
             especially MOE, OEB, OPA, IESO and LDCs
          – Desired end state, including elements with limited cost-
          – Change management to get from confusion to focus

Energy Conservation Review                                                 IX - 313
   The Supply Advice CECO Recommendations
   1.3.5 has begun to address some of the role
   issues by stating…
        “The government, the Bureau, the OEB and the IESO [should] build on informal
        meetings currently being held to establish a formal working group to review the
        criteria for CDM program delivery and funding.

        The working group would recommend the appropriate criteria and tests, and
        determine whether regulation or legislative amendment is needed.

        Although each of these organizations may be mandated to act autonomously, a
        common understanding would help to advance the effective delivery of
        conservation programs

        The Conservation Action Team [should] play a policy integration and
        monitoring role within government.”

Energy Conservation Review                                                       IX - 314
   The Conservation Bureau can also learn from
   experience of Other Jurisdictions (Supply Mix
   Advice 1.4.4)…

   •    “ CDM programs are an integral part of electric system planning and policy
        in many jurisdictions worldwide;
   •    CDM programs have the ability to reduce or reshape demand loads, provide
        direct and indirect economic benefits, and mitigate environmental impacts
   •    No jurisdiction has “unfettered” competitive markets and all recognize
        regulatory planning intervention as a backstop for supply adequacy;….
        Ontario is not atypical”

Energy Conservation Review                                                  IX - 315
   In summary…

   •    Conservation culture is in its infancy
   •    Its growth, development and success depends on
          – Confirming the commitment to CDM
          – Creating a rational, implementable strategy that recognizes the
            different needs of the sectors
          – Developing a plan that builds on the core strengths of each of
            the market players
          – Programming for sustainability
          – Evaluating and correcting
          – and Celebrating Success

Energy Conservation Review                                              IX - 316

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