DLC: Applying for a Job Online Overview/Handouts/Notes Overview: Students will learn about how to effectively apply for jobs online. Topics will include an overview of the job application processes for the 21st century, how to prepare an electronic resume, email skills and etiquette for contacting employers, and a guide to job-search resources online. This class will use resources from TWDL.org. If there is time left over, encourage students to use what they learned in the class to do some job searching. Handouts: The “Dirty Dozen” Online Job Mistakes Internet Safety in the Job Search (2 articles) Sample Networking Email Class survey (hand out at the end of class) Note: Open www.twdl.org on all computers. Slides correspond to OPTIONAL PowerPoint presentation. Class Outline I. Introduction A. Introduce yourself and class assistants, if any. B. Briefly introduce the DLC program, including future classes, and describe library services and classes that may be helpful for job seekers and people seeking to build their computer skills. C. Point out the phones, restrooms, and drinking fountain. II. What We’ll Cover Today A. Explain that this class will cover a variety of resources that will help students use the Internet in their search for work. Emphasize that the class will focus on resumes, networking, applying for a job through email and other electronic channels, and online resources. If the library offers Applying for a Job Online, mention that similar material will be covered, but with a greater focus on job search websites. B. Is your class familiar with computers? Ask how many people have used computers and/or have computers at home. Remind students that if they want to improve their computer skills, the library is an excellent place to start! III. Before you start an Online Search… A. Do you have an email account? Most online applications and some job search website registration require an email address. Plus, potential employers may want to contact you this way. 1. Ask if anyone needs an email account or help setting one up. If there is an Email Basics class being taught near by, mention it. Or, provide handouts/ resources from Email Basics class so students can set up an email account on their own. B. Recruiters and employers often do Google search on your name. Do this yourself- a “vanity search.” This gives you the chance to clean up any “digital dirt” – Facebook, MySpace, gossip, etc. IV. Resumes: Intro A. The practices of creating and sending out resumes may have changed since your last job search. B. There are many things to consider when you put your resume together or update it. Format and content are two areas we’ll cover here. V. Resumes: Formats A. Chronological format and variations: The most common resume format is called "chronological." It's simply a resume that lists your education and experience in reverse chronological order - most recent items first - and it's a good way to start a draft of your resume. Most of the samples are variations on the chronological format. You may also hear the terms "functional" or "creative" used to describe resumes. These are just variations on the chronological format that use headings that best showcase your background and qualifications. B. Skills format: A skills resume combines the skills you have from a variety of experiences - paid work, volunteer work, student activities, classroom work, projects, you name it - and groups these skills by category of skills that relate to the kind of job you're seeking. This format works best when a traditional resume just doesn't work to make you look like a good candidate even though you have relevant skills. A Career Services advisor can look at your first resume draft and help you decide if a skills format might be the best approach to use. C. How to choose a format for your resume Look at the samples, and the features of each. Choose the combination of features that matches your background. DON'T choose a resume style simply because the fictional student in a sample has your major. Students in any major can use any resume style. You may choose any style regardless of the type of employment you are seeking, whether internship, co-op, or permanent employment. DO choose a format which best shows how your individual credentials support your objective. If you are unsure, start with a chronological style (the most traditional), have your resume critiqued, and revise your resume as needed. VI. Resume: Content A. How personal should I get? Take into consideration whether you’re posting online. Do you currently have a job? List hobbies and family IF they are related to the job you’re applying for. List volunteer work B. Must I list all of my jobs? Gaps in Employment? Fired? Laid off? Chronological or functional? Volunteer work Details and keywords C. Skills, Accomplishments, Expertise? Does it relate? Examples of work? Use active words D. What about references? Friends, Family, Co-workers Notify references ahead of time Keep it professional Use email addresses/ phone numbers Employers don’t expect you to say “available upon request” any more. Either include your references on a separate page, or don’t use the phrase at all. If the potential employer wants a reference, they will let you know. VII. Resumes: Versions A. There are several different ways to present your resume, each formatted for a specific delivery purpose: B. Print version Designed with bulleted lists, italicized text, and other highlights Ready to print and mail or hand out to potential contacts and interviewer C. Scannable version A less- designed version without the fancy design highlights (bulleted lists are fine, but that’s about the limit. D. Plain text version a plain text file ready to copy and paste into online forms or post in online resume databases a Text-Only copy E. Email version Another plain text copy, but this one is specifically formatted for the length-of-line restriction sin e-mail. A Text-Only copy VIII. Cover Letters A. Are they really necessary? Yes! B. Even with an emailed resume? Yes! When emailing your resume, include at least a paragraph in the body of the email. Keep it short, though; use this opportunity to fill in resume gaps, specify what job you’re applying for, tell why you are the best fit, and highlight skills you have that were mentioned in the job posting. IX. Applying through email A. Online etiquette B. Attaching a file C. Getting your email opened, read and actually considered comes down to some simple rules: Use the correct subject Include a cover letter in your email, and address it to the recipient. Unless instructed otherwise, always send your resume in the body of the email message, not as an attachment. Make sure your resume is properly formatted for email. If responding to an advertisement, read the application instructions and follow them Remember: it only takes a second for someone to delete an email message. X. How to attach a file A. First, find out if the class already knows how to do this. Use the Attachments handout from the Email Basics class, or quickly review this skill. B. Overview on attaching files Have class look at the handout “Sending an E-mail Attachment.” Or, they can visit http://www.gocomputertraining.com/using-yahoo-mail.html and follow the steps Almost any kind of computerized file can be attached to an e-mail message, as long as it meets the size limitations of Yahoo! Mail of 10 MB total attached per e-mail message. You need to know the name and location of the file you want to attach. Attachments may come from a floppy disk, a cd, the computer hard drive, a flash drive or other storage device. C. Attaching files to an e-mail Click on New to open a new e-mail and fill in the appropriate boxes for a typical e-mail. Click on Attach. You need to select the appropriate location of the file: i. “A”: if the file is on a 3 ½ diskette or floppy ii. “C”: if it is stored on your hard drive at home iii. “D”: if it is stored on the temporary storage drive at the library iv. "F" or "G": if a flash drive Activity: Pair up the students and have them practice sending documents (for example, class handouts) to each other. X. Walk through of TWLD resources & exercises XI. Tips for Applying Online A. Applying online may be the only way to apply for a job with many companies B. Many employers make you fill out an online resume form and don’t allow you to email or attach a document (Ex: Starbucks, U-Haul, some government sites) C. If you have no money to purchase electronic storage device or don’t have an email account, use Google Documents or other similar online services to create your resume. D. Expect the unexpected - every site is different E. Have all your information with you. Stay focused –work carefully and quickly. Some sites “time out” if you don’t enter information within a certain amount of time. Use care. F. Fill in all requested information. Watch for asterisks, which often indicate fields that you are required to fill out. Your application may be rejected if everything isn’t filled out. G. If you cannot continue to the next page of the application, check to make sure you have filled in all required fields. If you do not have the information needed to fill out a required field, sometimes you can “trick” the system by putting some text in the field. Use a phrase like “Information is forthcoming” or “Information to be submitted at time of interview” – something that makes sense given the nature of the information requested. H. Some websites allow you to apply for only one job at a time. Fill in separate application for each position you apply for, even if in same company. I. If you are asked to include a resume, copy and paste whenever possible, but if the format looks strange, type your information manually. J. Filling in an hourly wage: This is often required. If unsure, use Minn Salary Survey or National Salary Survey to get average wages. Make sure you fill it in correctly. Example: Applicant errored on job application on Marriott site –entered $99 instead of $9 and the application was rejected. When job applicant inquired about resubmitting, she was told that she couldn’t apply for another six months! XII. Review and Wrap-Up A. Encourage students to explore TWDL.org on their own B. Final questions C. OPTIONAL: give students your contact information so they can ask questions in the future. XIII. Computer Class Survey A. Hand out surveys and make sure to collect before students leave the class.