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					                               Request for Proposals

     Employment, Training and Supportive Services For Adults and
 Dislocated Workers under the America Recovery and Reinvestment Act
     (ARRA) and the Workforce Investment Act (WIA) – Title I for
        Program Year 2009 – 2011 (May 30, 2010 – June 30, 2011)

                     ISSUE DATE: Tuesday, July 27, 2010

                 DUE DATE: Friday, August 27, 2010 by 2:00 PM

                                 ISSUED BY:

                         Newark One-Stop Career Center
                              c/o NewarkWORKS
                           990 Broad Street, 2nd Floor
                           Newark, New Jersey 07102
Cory A. Booker                                                       Mary Puryear
Mayor                                                                  Chairperson
City of Newark                                  Newark Workforce Investment Board

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Section numbers referred to herein reflect the Workforce Investment Act of 1998. The following definitions
shall apply to and are used in this Request for Proposals:

ADMINISTRATIVE COST: The allocable portion of necessary and allowable costs that is associated
with the overall management and administrative of the workforce investment system and which are not
related to the direct provision of the Employment and Training Services. These costs can represent both
personnel and non-personnel categories and both direct and indirect classifications.

ADULT: Except in sections 127 and 132, the term "adult" means an individual who is age 18 or older.

that provides specific vocational skills that lead to proficiency in performing actual task and technical
functions required by certain occupational fields at entry, intermediate, or advanced levels. Such training
should (1) be outcome driven.

AUDIT: A systematic review by a CPA to determine and report whether an organizations’ financial
operations are being properly conducted, financial reports are being presented fairly, and applicable laws
and regulations are being compiled with. All successful bidders must submit an audit of their
organization. Audits must be performed in accordance with OMB Circulars A-133, or United States
Department of Labor and State of New Jersey rules. For-profit providers are subject to audit under the
revised OMB Circular A-133.

BASIC EDUCATION: Adult Basic Education (ABE)/General Equivalency Degree (GED)/English as A
Second Language (ESL): ABE/GED services include structured, formal written curriculum designed to
systematically address basic skills deficiencies and/or lead to passage of GED tests for older students.
Classes are usually self-paced with individualized instruction. The length of instruction depends upon
student needs. Instruction is provided y an individual with specialized education or training in delivering
basic skills/GED instruction. Individualized electronic instruction through computer based systems may
be a delivered system but must include regular access to and assistance from instructors. Student
progress is monitored and testing is done to measure student progress.

BASIC SKILLS DEFICIENT: The individual computes or solves problems, reads, writes, or speaks
English below the eight grade level or is unable to compute or solve problems, read, write, or speak
English at a level necessary to function on the job, in the individual’s family, or in society.

CASE MANAGEMENT: The term "case management" means the provision of a client-centered
approach in the delivery of services, designed (a) to prepare and coordinate comprehensive employment
plans, such as service strategies, for participants to ensure access to necessary workforce investment
activities and supportive services, using, where feasible, computer-based technologies; and (b) to provide
job and career counseling during program participation and after job placement.

CERTIFICATE: A certificate is awarded in recognition of an individual’s attainment of measurable
technical or occupational skills necessary to gain employment or advance within an occupation. These
technical or occupational skills are based on standards developed or endorsed by employers. Certificates
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awarded by workforce investment boards or awarded in recognition of the attainment of only generic pre-
employment or work readiness skills are not included in this definition. A certificate is awarded in
recognition of an individual’s attainment of technical or occupational skills by:

CHIEF ELECTED OFFICIAL: (A) the chief elected executive officer of a unit of general local
government in a local area; and (B) in a case in which a local area includes more than one unit of general
local government, the individuals designated under the agreement described in section 117(c)(1)(B).

package sold or traded to the general public in the course of normal business operations, at prices based
on established catalog or market prices. To be considered as sold to the general public, the package must
be regularly sold in sufficient quantities to constitute a real commercial market to buyers that must
include other than WIA programs. The package must include performance criteria pertaining to the
delivery of the package, which may include participant attainment of knowledge, skills or a job.

COMMUNITY-BASED ORGANIZATION: The term "community-based organization" means a
private nonprofit organization that is representative of a community or a significant segment of a
community and that has demonstrated expertise and effectiveness in the field of workforce investment.

COMPETENCY: The term ―competency‖ means a skill or knowledge, accepted by the NWIB, to be
achieved by an individual in order to achieve a program credential.

COMPLETER: The term ―completer‖ means a participant who successfully complies with the
definition of program credential completion in the Contract.

COST ANALYSIS: The term ―Cost Analysis‖ means the review and evaluation, element by element, of
the cost estimate supporting an organizations proposal for the purpose of pricing the contract.

COST REIMBURSEMENT CONTRACT: The term ―Cost Reimbursement Contract‖ means an
agreement that provides for the payment of actual costs incurred to the extent prescribed in the
agreement. Instead of paying the contractor to meet all the terms and conditions at a specified price, this
type of agreement reimburses the awardees for its best efforts to perform up to the total cost and types of
costs authorized in the agreement.

CUSTOMIZED TRAINING: (A) that is designed to meet the special requirements of an employer
(including a group of employers); (B) that is conducted with a commitment by the employer to employ
an individual on successful completion of the training; and (C) for which the employer pays for not less
than 50 percent of the cost of the training.

CREDENTIAL: Nationally recognized degree or certificate or State recognized credential (High School
Diploma/GED, postsecondary degrees, recognized skills standards, licensure, apprenticeship or industry
recognized certificates.

DISLOCATED WORKER: The term "dislocated worker" means an individual who (A)(i) has been
terminated or laid off, or who has received a notice of termination or layoff, from employment; (ii)(I) is
eligible for or has exhausted entitlement to unemployment compensation; or
(II) has been employed for a duration sufficient to demonstrate, to the appropriate entity at a one-stop
center referred to in section 134 (c), attachment to the workforce, but is not eligible for unemployment

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compensation due to insufficient earnings or having performed services for an employer that were not
covered under a State unemployment compensation law; and
(iii) is unlikely to return to a previous industry or occupation; (B)(I) has been terminated or laid off, or
has received a notice of termination or layoff, from employment as a result of any permanent closure of,
or any substantial layoff at, a plant, facility, or enterprise;
(ii) is employed at a facility at which the employer has made a general announcement that such facility
will close within 180 days; or
(iii) for purposes of eligibility to receive services other than training services described in section
134(d)(4), intensive services described in section 134(d)(3), or supportive services, is employed at a
facility at which the employer has made a general announcement that such facility will close;
(C) was self-employed (including employment as a farmer, a rancher, or a fisherman) but is unemployed
as a result of general economic conditions in the community in which the individual resides or because of
natural disasters; or (D) is a displaced homemaker.

DIRECT BENEFITS: The term "direct benefits" means services such as transportation, child care,
dependent care, housing, and needs-related payments, that are necessary to enable an individual to
participate in activities authorized under this title, consistent with the provisions of this title. DIRECT
BENEFITS may include the following:
(1) Linkages to community services;
(2) Assistance with transportation costs;
(3) Assistance with child care and dependent care costs;
(4) Assistance with housing costs;
(5) Referrals to medical services; and
(6) Assistance with uniforms or other appropriate work attire and work-related tool costs, including such
items as eye glasses and protective eye gear. [WIA sec. 129(c)(2)(G).

DISPLACED HOMEMAKER: The term "displaced homemaker" means an individual who has been
providing unpaid services to family members in the home and who:
   (A) Has been dependent on the income of another family member but is no longer supported by that
        income; and (B) is unemployed or underemployed and is experiencing difficulty in obtaining or
        upgrading employment.

ELIGIBLE OR ELIGIBILITY: Refers to an individual’s stature in relation to their ability to
participate in a WIA program. For dislocated workers programs, it is based upon plant closure, layoffs,
and displaced homemakers as set forth in the rules governing that program.

ELIGIBLE PROVIDER: The term ―eligible provider'', used with respect to - (A) training services,
means a provider who is identified in accordance with section 122(e)(3); (B) intensive services, means a
provider who is identified or awarded a contract as described in section 134(d)(3)(B); (C) adult activities,
means a provider who is awarded a grant or contract in accordance with section 123; (D) other workforce
investment activities, means a public or private entity selected to be responsible for such activities, such
as a one-stop operator designated or certified under section 121(d).

EMPLOYABILITY: A demonstrated level of knowledge, skills, abilities, work behaviors and attitudes
necessary to compete successfully in the labor market.

EMPLOYMENT AND TRAINING ACTIVITY: An activity described in section 134 that is carried

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out for an adult or dislocated worker.

EMPLOYMENT etc. ATTAINMENT RATE: The performance percentage established is calculated
by dividing the number of individuals who enter and retain in postsecondary education, advanced
training, military service, employment, or qualified apprenticeships by the number of individuals leaving
the program (except follow-up services).

ENROLLMENT: The term ―enrollment‖ means the completion of a defined number of hours of training
in the core curriculum as specified in the contract.

EXITER: A participant who has been reported in AOSOS (management information system) as not
enrolled in any activity for 90 days.

FAMILY: The term "family" means two or more persons related by blood, marriage, or decree of court,
who are living in a single residence, and are included in one or more of the following categories:
(A) A husband, wife, and dependent children.
(B) A parent or guardian and dependent children.
(C) A husband and wife.

FIXED UNIT PRICE CONTRACT: The term ―Fixed Unit Price Contract‖ means an agreement that
pays a Contractor a specified price for specified deliverables regardless of the Contractors actual costs
incurred. This contract type places maximum risk and full responsibility on the contractor for all costs
and resulting profit/program income or loss.

PERFORMANCE BASED CONTRACT – A ―Fixed Unit Price contract where the contractor agrees to
be paid for performance based on outcomes.

FULL LEVEL OF STAFF - The term ―Full Level of Staff‖ refers to the employment of individuals and
their assignment to work on the Contract at a level sufficient to occupy all the positions found on the
Staff section of the Statement of Work, for the hours specified there. An individual is considered to
occupy a position when carrying out the duties of the position or on paid leave, consistent with
Contractor personnel policies while assigned to that position.

HOMELESS – The term ―Homeless‖ means an individual who lacks a fixed, regular, and adequate
nighttime residence; and who has a primary nighttime residence that is:
a supervised publicly or privately operated shelter designed to provide temporary living accommodations
(including welfare hotels, congregate shelters, and transitional housing for the mentally ill); or an
institution that provides a temporary residence for individuals intended to be institutionalized; or a public
or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human

INDICATORS: The specific characteristics or behaviors measured to track a program’s success in
achieving its outcomes.

INDIVIDUAL WITH A DISABILITY: (A) IN GENERAL - The term "individual with a disability"
means an individual with any disability (as defined in section 3 of the Americans with Disabilities Act of
1990 (42 U.S.C. 12102)).
   (B) INDIVIDUALS WITH DISABILITIES - The term "individuals with disabilities" mean more
       than one individual with a disability.
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INDIVIDUAL SERVICE STRATEGY (ISS): A written outline of employment and training goals
needed for an individual to attain self-sufficiency by finding and maintaining employment. The
Individual Service Plan establishes short-term and long-term goals around post-secondary education
and/or career employment, within the framework of the career clusters designated by New Jersey
Department of Labor—Arts , Media & Communications, Business Management & Finance, Health &
Bioscience, Manufacturing & Engineering Technology, Human Resource Services, Construction
Technology, Transportation Technology, Travel, Tourism, and Hospitality, Information Technology and
Law & Protective Services.

JOB SEARCH ASSISTANCE: Job search skills training including job club, which provides adults with
the instruction and skills necessary to obtain full time employment. These skills may include resume
writing, interviewing skills, telephone techniques, and job acquisition skills. Job search assistance must
be offered to all customers.

INDIVIDUAL TRAINING AGREEMENT [ITA]: A contract established by a local workforce
investment board on behalf of an individual. Through ITAs, adult and dislocated worker funds will be
used to make payment for purchasing training services from eligible providers selected by the individual
in consultation with the case manager. Payments from ITAs may be made in a variety of ways such as
vouchers, credits, or other appropriate methods. The dollar amount and/or duration of an ITA may be
limited by the State or local program.

LABOR MARKET AREA: An economically integrated geographic area within which individuals can
reside and find employment within a reasonable distance or can readily change employment without
changing their place of residence. Such an area shall be identified in accordance with criteria used by the
Bureau of Labor Statistics of the Department of Labor in defining such areas or similar criteria
established by a Governor.

LABOR MARKET INFORMATION (LMI): Occupational supply and demand information for
Baltimore City identifying areas of growth or decline for the labor market and assessment of the effects
of such growth or decline. Review and evaluation of an area's employment possibilities, including
projected openings, new employment, job skills needed, available training programs, wages and labor

Opportunities‖ means the following activities: Exposure to post-secondary educational opportunities;
Community and service learning projects; Peer-centered activities, including peer mentoring and
tutoring; Organizational and team work training, including team leadership training; Training in decision-
making, including determining priorities; Citizenship training, including life skills training such as
parenting, work behavior training, and budgeting of resources; Employability; and positive social
behaviors [WIA sec. 129(c)(2)(F).]

LEARNING RICH: The term ―Learning Rich‖ means training in which a variety of important basic
skills are learned in the context of the functional task required to accomplish the work. Learning may
occur in a work or training setting. Training is characterized by high expectations, real challenges, real
work, and the real world. The learner is continually involved in problem solving, communication, and
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critical thinking

LIMITED ENGLISH SPEAKER: An individual whose native language is not English or who has an
inability to communicate in English orally or in writing

LITERACY: The term ―literacy'' has the meaning given the term in section 203: an individual's ability
to read, write, and speak in English, compute, and solve problems, at levels of proficiency necessary to
function on the job, in the family of the individual, and in society.

LOCAL AREA: A local workforce investment area as designated under section 116.

LOCAL BOARD: A local workforce investment board established under section 117.

LOCAL EDUCATIONAL AGENCY: Has the meaning given the term in section 14101 of the
Elementary and Secondary Education Act of 1965 (20 U.S.C. 8801).

LOWER LIVING STANDARD INCOME LEVEL: The term "lower living standard income level"
means that income level (adjusted for regional, metropolitan, urban, and rural differences and family
size) determined annually by the Secretary based on the most recent lower living family budget issued by
the Secretary.

LOW-INCOME INDIVIDUAL: An individual who -
(A) receives, or is a member of a family that receives, cash payments under a Federal, State, or local
income-based public assistance program;
(B) received an income, or is a member of a family that received a total family income, for the 6-month
period prior to application for the program involved (exclusive of unemployment compensation, child
support payments, payments described in subparagraph (A), and old-age and survivors insurance benefits
received under section 202 of the Social Security Act (42 U.S.C. 402)) that, in relation to family size,
does not exceed the higher of
(i) the poverty line, for an equivalent period; or
(ii) 70 percent of the lower living standard income level, for an equivalent period;
(C) is a member of a household that receives (or has been determined within the 6-month period prior to
application for the program involved to be eligible to receive) food stamps pursuant to the Food Stamp
Act of 1977 (7 U.S.C. 2011 et seq.);
(D) qualifies as a homeless individual, as defined in subsections (a) and (c) of section 103 of the Stewart
B. McKinney Homeless Assistance Act (42 U.S.C. 11302);
(E) is a foster child on behalf of whom State of local government payments are made; or
(F) in case permitted by regulations promulgated by the Secretary of Labor, is an individual with a
disability whose own income meets the requirements of a program described in subparagraph (A) or of
subparagraph (B), but who is a member of a family whose income does not meet such requirements.

MINIMUM WAGE: The wage established as the lowest hourly salary that can legally be paid for labor.
The current minimum wage is $7.25/hour.

NJDOL: New Jersey Department of Labor

NONTRADITIONAL EMPLOYMENT: Occupations or fields of work for which individuals from one
gender comprise less than 25 percent of the individuals employed in each such occupation or field of
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OBJECTIVE ASSESSMENT: An assessment of the academic levels, skill levels, and service needs of
an individual, which shall include a review of basic skills, occupational skills, prior work experience,
employability, interests, aptitudes (including interests and aptitudes for nontraditional jobs), supportive
service needs, and developmental needs of the adults. A new assessment of an adult is not required if the
provider determines it is appropriate to use a recent service strategy developed for the individual under
another education or training program

OCCUPATIONAL SKILLS: Those skills identified as necessary to successfully perform work-related
functions within an industry sector. Occupational skills can be attained through activities such as

       • Entry into an apprenticeship or internship program.
       • Complete a career specific, professional technical or advanced job skill-training program.
       • Complete a college degree.

OES Code: The OES code is the five-digit Occupational Employment Statistics code used to describe an
occupation. Code lists and statistical data are available through the Federal Bureau of Labor Statistics.
OFFENDER: any adult or juvenile -
(A) who is or has been subject to any stage of the criminal justice process, for whom services under this
Act may be beneficial; or
(B) who requires assistance in overcoming artificial barriers to employment resulting from a record of
arrest or conviction.

OLDER INDIVIDUAL: The term "older individual" means an individual age 55 or older.

ONE-STOP OPERATOR: One or more entities designated or certified under section 121(d).


(A) An entity described in section 121(b) (1); and
(B) An entity described in section 121(b)(2) that is participating, with the approval of the local board and
chief elected official, in the operation of a one-stop delivery system.

ON-THE-JOB-TRAINING: Training by an employer that is provided to pay an adult while engaged in
productive work in a job that -

(A) Provides knowledge or skills essential to the full and adequate performance of the job;
(B) Provides reimbursement to the employer of up to 50 percent of the wage rate of the adult, for the
   extraordinary costs of providing the training and additional supervision related to the training; and
(C) is limited in duration as appropriate to the occupation for which the adult is being trained, taking into
    account the content of the training, the prior work experience of the adult, and the service strategy of
    the adult, as appropriate.

ORIENTATION: Provides information about the types of services available, develops motivation and

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interest in the project, explains the application, selection and eligibility process, and assists applicants in
preparing for the process. The respondent will provide a clearly defined format for the orientation to
ensure consistency in how the information is given to potential applicants. The proposal must specify the
criteria for determining suitability for services.

OUTREACH/RECRUITMENT: These are activities and strategies for identifying and contacting
potential customers. These strategies will include procedures that assure access throughout the service
area and address appropriate access for customers with barriers.

OUTCOMES: Benefits or changes to individuals or populations during or after participating in program
activities; how a program changes the life of an individual or population

OUTPUTS: The direct products of program activities. (I.e. number of classes taught, number of
counseling sessions, number of educational materials distributed, hours of service delivered, etc.)

OUT STATIONED STAFF: Staff who are paid employees of one organization but deliver such
organization's Services on-site at another organization without the other organization having to pay for
such Services.

PARTICIPANT: An individual who has been determined to be eligible to participate in and who is
receiving services (except follow-up services authorized under this title) under a program authorized by
this title. Participation shall be deemed to commence on the first day, following determination of
eligibility, on which the individual began receiving subsidized employment, training, or other services
provided under this title.

PLACEMENT: Means the act of securing for or by a participant, unsubsidized employment for the
duration of 1 calendar day, with an anticipated permanent duration. For reporting purposes, a placement
may not begin prior to the day of the last leave from any activity in AOSOS (management information
system) is reported. Full-time placement requires 30 or more hours per normal workweek. Part-time
placement requires 24 or more hours per normal workweek.

POSITIVE SOCIAL BEHAVIORS - The outcomes of leadership opportunities, often referred to as
soft skills, which are incorporated by many local programs as part of their menu of services. Positive
social behaviors focus on areas that may include the following:
(a) Positive attitudinal development;
(b) Self esteem building;
(c) Openness to working with individuals from diverse racial and ethnic backgrounds;
(d) Maintaining healthy lifestyles, including being alcohol and drug free;
(e) Maintaining positive relationships with responsible adults and peers, and contributing to the well
being of one's community, including voting;
(f) Maintaining a commitment to learning and academic success;
(g) Avoiding delinquency;
(h) Postponed and responsible parenting; and
(i) Positive job attitudes and work skills.

POSTSECONDARY EDUCATIONAL INSTITUTION: An institution of higher education, as defined
in section 481 of the Higher Education Act of 1965 (20 U.S.C. 1088).

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POVERTY LINE: The poverty line (as defined by the Office of Management and Budget, and revised
annually in accordance with section 673(2) of the Community Services Block Grant Act (42 U.S.C.
9902(2) applicable to a family to the size involved.

PROGRAM INCOME: Income generated, by a contract funded by State or Federal funds, as a result of
fees, rental, or real or personal property, the sale of commodities or items developed with contract funds,
and revenues in excess of costs earned by organizations. Program Income does not include profit earned
by for profit agencies and identified and agreed to in the Contract budget.

PROGRAM YEAR: A program year is a consecutive twelve-month period (ex. July 1-June 30),
determined by funding source guidelines. Some services, such as educational services, are typically
provided during only some of the twelve months. Different organizations will have different program
years; organizations delivering services from various funding sources may operate over a variety of
defined program years. For purposes of this RFP, a program year is a consecutive twelve-month period
of time, during which services were delivered and/or administered during at least eight of the twelve
months. Organizations responding to the RFP should indicate their program year and the months of
delivery and/or administration of services.

PUBLIC ASSISTANCE: The term "public assistance" means Federal, State, or local government cash
payments for which eligibility is determined by a needs or income test.

REFERRAL: Any eligible individual who is not enrolled to receive services at a contracted program
must be given the referral information regarding the full array of applicable or appropriate service
available through local programs including One-Stop partners and providers. In addition, the individual
should be given referrals for further assessment if determined appropriate. Programs are strongly
encouraged to link and share information with other serving agencies, organizations and training
providers in order to meet the individual needs of all customers.

RETENTION: Continued employment for a specific period after initial placement.

RETENTION RATE: The number of WIA customers placed who are employed at the end of the
retention period [to be determined by NewarkWORKS] after terminating from the program, divided by
the total number of customers terminated in a specific time period.

SCHOOL DROPOUT: An individual who is no longer attending any school and who has not received a
secondary school diploma or its recognized equivalent.

SECONDARY SCHOOL: The meaning given the term in section 14101 of the Elementary and
Secondary Education Act of 1965 (20 U.S.C. 8801).

SELF-SUFFICIENT: An adequate standard of living without cash benefits. Self-sufficiency services
are services that assist a WIA recipient to expand strengths and resources necessary for self-sufficiency,
or to reduce or eliminate barriers to self-sufficiency.

STATE ADJUSTMENT LEVEL OF PERFORMANCE: A level described in clause (iii) or (v) of
section 136(b)(3)(A).

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STATE BOARD: A State Workforce Investment Board established under section 111.

STATE PERFORMANCE MEASURE: A performance measure established under section 136(b).

SIMULATED WORK: The term ―Simulated Work‖ means an activity that takes place in a training
situation where a work product is produced for the purpose of learning work maturity skills and/or
specific occupational skills rather than for the purpose of producing the work product.

SKILL ATTAINMENT RATE: If a participant is deficient in basic literacy skills, the contractor will
establish at a minimum, one participant basic skills goal for the year. A minimum of one participant skill
goal must be set for the year with a maximum of three goals per year. Skill goals will fall into the
category of basic, work readiness, or occupational skills. The performance percentage established for
Skill Attainment Rate is calculated by dividing the Skills Goals (Basic, Work Readiness, and
Occupational) achieved by the number of Skills Goals set.

SUPPORTIVE SERVICES: Service needed in order to assist the adult to be successful in achieving
their goals. This may include transportation

TRAINING: The term ―Training‖ means a systematic, planned sequence of instruction or other learning
experiences on an individual or group basis under competent supervision which is designed to impart
skills, knowledge, or abilities to prepare individuals for unsubsidized employment.

TRAINING RELATED JOB: The term ―Training Related Job‖ means a job in which a major
vocational skill learned in training, as specified in the training plan or curriculum, is a predominant
TUITION BASED: The term ―Tuition Based‖ means that payments to a vendor educational institution
of tuition charges, entrance fees, and other usual and customary fees of an educational institution are not
more than the educational institutions catalogue price, necessary to receive specific training, and are for
training of participants.

UNEMPLOYED INDIVIDUAL: An individual who is without a job and who wants and is available
for work. The determination of whether an individual is without a job shall be made in accordance with
the criteria used by the Bureau of Labor Statistics of the Department of Labor in defining individuals as

UNSUBSIDIZED EMPLOYMENT: Full or part-time employment in a job not financed from funds
provided by a federal or state grant. A job in which the wages paid to an employee are not financially
supported by a state or local employment and training program.

USDOL: United States Department of Labor

VOCATIONAL EDUCATION: Has the meaning given the term in section 521 of the Carl D. Perkins
Vocational and Applied Technology Education Act (20 U.S.C. 2471).

VOCATIONAL TRAINING: Provides customers with long or short-term training in a community
college, university, vocational school or business environment to improve employability in the local
labor market. The training can provide basic skills, upgrade current skills, develop new technical skills,
improve language skills and prepare customers for employment in high growth occupations.

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(A) VETERAN - The term "veteran" means an individual who served in the active military, naval, or air
services, and who was discharged or released from such service under conditions other than
(B) RECENTLY SEPARATED VETERAN - The term "recently separated veteran" means any veteran
who applies for participation under this title within 48 months after the discharge or release from active
military, naval, or air service.

WIA: The Workforce Investment Act of 1998.

WORKFORCE INVESTMENT ACTIVITY: Any activity intended to assist adult or adults customers
in achieving their educational or employment goals consistent with the intent of the Workforce
Investment Act (WIA) and with the federal regulations guiding its implementation.

Important Information
The Newark One-Stop Career Center (NOSCC), NewarkWORKS, reserves the right to cancel or modify
this Request For Proposal (RFP), or the scope of the program design to any extent necessary to ensure
compliance with state and/or federal guidelines once the reauthorization or successor legislation is
This may occur any time prior to implementation of the Workforce Investment Act (WIA) programs.
Therefore, all successful applicants must not only demonstrate the capability to modify their program
design, but must also agree to do so to comply with new state/federal guidelines or regulations, if any, to
be funded through this RFP.

NOSCC/NewarkWORKS reserves the right to negotiate the final terms of all contracts with successful
proposers. Items that may be negotiated include, but are not limited to, type and scopes of services,
costs and fees, target groups, geographic goals, service levels and inclusion of activities other than those

Likewise, NOSCC/NewarkWORKS also reserves the right to accept any proposal without substantive
negotiation. Therefore, proposers are advised to propose their most favorable terms initially.

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                                               SECTION 1
Please read the entire package before preparing your response. The purpose of this document is to supply the
potential program provider with a guide to constructing a proposal. Service providers will be competitively
selected based on the scoring of the RFP responses. The release of this Request for Proposal does not
constitute an acceptance of any offer, nor does such release in any way obligate NOSCC/NewarkWORKS to
execute a contract with any offerer. NOSCC reserves the right to accept or reject any offers on the basis of the
conditions set forth in this RFP and to evaluate all accepted proposals on the criteria included in this document.

1.1.       Introduction and Purpose

The American Recovery and Reinvestment Act (ARRA) was signed into law on February 17, 2009 with
the intent to preserve and create jobs and promote the nation’s economic recovery through an investment
of nearly eight hundred billion dollars. Of that, approximately $4 billion has been added to the annual
Workforce Investment Act (WIA) appropriation, translating to $5 million in new resources to the City of
Newark ($1.3 M for WIA Adult, $700,000 for WIA Dislocated Workers, and $3M for WIA Adult).
This RFP targets the WIA Adult and Dislocated Workers appropriation ($2.1M) where at least $1.5 M
will be invested in education and training and job placement and retention programs. The Newark
Workforce Investment Board (WIB) is charged to establish priorities to invest and oversee the use of
these resources, which aligns with the WIB’s legal responsibilities in WIA.

In fulfilling its charge to guide the investment of ARRA workforce development funds, the Newark
WIB established new policy to align for WIA Adult and Dislocated Worker-funded training through
ARRA, to support the priorities of the City Administration and the intent of the ARRA.

The Newark WIB, in its Plan for ARRA Workforce Funds in Newark (submitted to the New Jersey
Department of Labor May 30, 2009), stated the following:

Businesses are key to the success of the One-Stops; therefore, the One-Stop must prepare customers to
meet the skill requirements of local and regional employers in high growth occupations. The Planning
Guidelines for Implementation of ARRA reinforce the notion that all programs and services must be
fully aligned with economic and community development strategies if those needs are to be fulfilled.

Additionally, the New Jersey Department of Labor released a number of workforce guidance
memorandum regarding ARRA, and highlighted the following principles to inform the implementation
of workforce development programs and activities supported by ARRA:

          Promote New Jersey’s long-term economic growth by improving the quality of New Jersey’s
           workforce and the competitiveness of its employers

          Transform New Jersey’s workforce development system so that all residents and all employers
           have access to a coordinated, transparent, and effective system of workforce services.

The American Recovery and Reinvestment Act (ARRA) allows for Workforce Investment Act Adult
and Dislocated Worker funds appropriated under the Act to be used for training through institutions of
                                                                                                 Page 13
higher education even if those schools/programs are not on the state-wide eligible provider list. To take
advantage of this new opportunity, and to best align these resources with the Mayor of Newark’s
educational attainment priority, the Newark Workforce Investment Board adopted the following policy:

Preference in procuring new training under ARRA will be for programs that yield college credit or
industry credentials that articulates/links to credit-bearing programs, with the following provisions for
all training procured:

      Training is employer or industry validated; in the case of the latter, there is a demonstrated
       connection to employers (e.g. industry partnerships), with a preference for customized and on-
       the-job training;

      Training aligns with local and New Jersey Department of Labor priority occupations and
       industries (see ―Priority Industry Clusters‖ below) that (1) require training as an entry
       requirement and (2) are projected to have openings in the area; and

      There is strong evidence of jobs available at the conclusion of training and there is a clear
       process in place to connect graduates to those jobs.

Except as otherwise articulated in this RFP, all other provisions of current WIA Adult and Dislocated
Worker policy apply to these funds.

NewarkWORKS, on behalf of the Newark Workforce Investment Board (NWIB), is soliciting bids from
organizations to procure Workforce Investment Act Adult and Dislocated Worker funds awarded under
the American Recovery and Reinvestment Act (ARRA) to support education and training programs
targeting adults (age 18 years and older). NWIB intends to be as inclusive as possible in this solicitation.
The goal is to receive a wide variety of high quality, innovative proposals that meet the workforce
development needs of the area and align with the priorities and policies of the Newark Workforce
Investment Board, the City Administration, and the New Jersey Department of Labor (NJDOL), as
outlined above.

NWIB is seeking contractors to provide education and training programming with a preference for
programs that yield college credit or an industry certification that articulates/links to credit-bearing
programs and related job placement and retention services focused on the priority industry clusters
outlined below. It is expected that most active training will be completed in six months. All contractors
will be reviewed for performance prior to July 1, 2010.

The Newark Workforce Investment Board and NewarkWORKS, is seeking to fund multiple contractors
to serve customers over the course of the life of the ARRA, which ends June 30, 2011. To support the
intent to spend Recovery Act funds expediently, fifty percent (50%) of the appropriated funds must be
obligated by the fiscal agent by October 31, 2009, and one hundred percent (100%) obligated by
October 31, 2010, with one hundred percent (100%) of funds fully expended by June 30, 2011.

All contractors will be expected to provide the agreed upon services outlined in their contract, at
participant slot levels commensurate to the demonstrated capacity of the organization and to complete
all reporting requirements attached to ARRA funds.
                                                                                            Page 14
Note: The size of the awards will be based on a number of factors. These factors include allocation of
WIA funds, TANF funding, General Assistance/Food Stamps funding, other funding that might become
available prior to the approval of the contract, as well as the scope, quality, and comprehensiveness of
the proposed initiative and the size of the population to be served. All funds are to be spent serving
eligible customers as defined in this document.

1.2.   Procurement Process and Schedule

The selection is subject to the ―New Jersey Local Unit Pay-to-Play‖ Law, N.J.S.A 19:44A-20.4 et seq.,
however, NewarkWORKS/Newark Workforce Investment Board has structured a procurement process
that seeks to obtain the desired results described above, while establishing a competitive process to
ensure that each person and/or firm is provided an equal opportunity to submit a Proposal in response to
the RFP.

Proposals will be reviewed and evaluated by NewarkWORKS/Newark Workforce Investment Board
and/or the legal and/or financial advisors where appropriate. The RFP process commences with the
issuance of this RFP. The steps involved in the process and the anticipated completion dates are set forth
in Table 1, Procurement Schedule. NewarkWORKS/Newark Workforce Investment Board reserves the
right to, among other things, amend, modify, or alter the Procurement Schedule upon notice to all
potential Respondents.

All communications concerning this RFP or the RFP process shall be directed to the
NewarkWORKS/Newark Workforce Investment Board Designated Contact Person, in writing.


       Chicky Binford. Contract Manager or Diane Brown, Contract Specialist
       990 Broad Street, 2nd Floor
       Newark, New Jersey 07102

Proposals must be submitted to, and be received by, NewarkWORKS/Newark Workforce Investment
Board via mail or hand delivery, by 2:00 p.m. on Friday, August 27, 2010. Proposals will not be
accepted by facsimile transmission or e-mail. The person or entity submitting the Proposals are
responsible for insuring that the submission arrives on time and at the proper location. The RFP should
be returned in a sealed envelope, box or other container (original and nine (9) copies) that bears
the name of the proposer of the RFP and is clearly marked “RFP for Employment, Training, and
Supportive Services for Adults and Dislocated Workers, Attention: Chicky Binford or Diane

Subsequent to issuance of this RFP, NewarkWORKS/Newark Workforce Investment Board (through the
issuance of addenda to all firms that have received a copy of the RFP) may modify, supplement or
amend the provisions of this RFP in order to respond to inquiries received from prospective
Respondents or as otherwise deemed necessary or appropriate by (and in the sole judgment of)
NewarkWORKS/Newark Workforce Investment Board. Please refer to the checklist on page 37 of this
RFP to ensure your package contains all of the required documents. The list is being provided for your
benefit and this page should not be included as part of your RFP package. Bidders who wish to operate

                                                                                           Page 15
 more than one (1) program component must submit a separate technical and cost proposal for each
 component package contains all of the required documents.


 A Mandatory Bidder’s Conference is scheduled for Thursday, August 5, 2010, 10:00am to
 12:00pm at NewarkWORKS, 990 Broad Street, Newark, New Jersey 07102. Parties who plan to submit
 a proposal are required to attend. The Director of the applying agency must attend the Bidders
 Conference. Executive Assistants, Program Coordinators, Secretaries, etc. will not be considered as
 acceptable representation. Directors may identify a senior level representative who is charged with
 committing their agency to the requirements of this RFP. *Grant writers are encouraged to attend as
 well. Only Providers attending the Bidders’ Conference will receive responses to their questions.

 *Consistent with strict procurement policies, we will provide no technical or program assistance to
 individual applicants. The Bidders’ Conference is the only opportunity for applicants to receive
 responses to their questions.

                                              TABLE 1

1. Issuance of Request for Proposal                             Tuesday, July 27, 2010
2. Mandatory Informational Bidders Conference                   Thursday, August 5, 2010
3. Receipt and Opening of Proposal                              Friday, August 27, 2010 by 2:00 p.m.
4. Evaluation Process                                           Wednesday, September 8, 2010 to
                                                                Tuesday, September 14, 2010
 5. Program Start Date                                          Not yet determined

 1.3.   Conditions Applicable to RFP

 Upon submission of a Proposal in response to this RFP, the Respondent acknowledges and consents to
 the following conditions relative to the submission and review and consideration of Proposal:

           This document is an RFP and does not constitute an RFQ.
           This RFP does not commit NewarkWORKS/Newark Workforce Investment Board to issue
            an RFQ.
           NewarkWORKS/Newark Workforce Investment Board reserves the right (in its sole
            judgment) to reject for any reason any and all responses and components thereof and to
            eliminate any and all Respondents responding to this RFP from further consideration for this

                                                                                         Page 16
          NewarkWORKS/Newark Workforce Investment Board reserves the right (in its sole
           judgment) to reject any Respondent that submits incomplete responses to this RFP, that is not
           responsive to the requirement of this RFP.
          NewarkWORKS/Newark Workforce Investment Board reserves the right, without prior
           notice, to supplement, amend, or otherwise modify this RFP, or otherwise request additional
          All Proposals shall become the property of NewarkWORKS/Newark Workforce Investment
           Board and will not be returned.
          All Proposals will be made available to the public at the appropriate time, as determined by
           NewarkWORKS/Newark Workforce Investment Board (in the exercise of its sole discretion)
           in accordance with law.
          NewarkWORKS/Newark Workforce Investment Board may request Respondents to send
           representatives to NewarkWORKS/Newark Workforce Investment Board for interviews.
          Any and all Proposals not received by NewarkWORKS/Newark Workforce Investment
           Board by 2:00 pm on Friday, August 27, 2010, will be rejected.
   Neither NewarkWORKS/Newark Workforce Investment Board, nor their respective staffs,
   consultants or advisors shall be liable for any claims or damages resulting from the solicitation or
   preparation of the Proposal, nor will their be any reimbursement to Respondents for the cost of
   preparing and submitting a Proposal for participating in this procurement process. The release of this
   RFP does not constitute an acceptance of any offer, nor does such release in any way obligate
   NewarkWORKS/Newark Workforce Investment Board to execute a contract with any applicant.
   NewarkWORKS/Newark Workforce Investment Board reserves the right to accept or reject any
   offers on the basis of the conditions set forth in this RFP and to evaluate all accepted proposals on
   the criteria included in this document. Notification of selected proposals will be determined two to
   three weeks after the proposal due date.

1.4.   Rights of NewarkWORKS/Newark Workforce Investment Board

NewarkWORKS/Newark Workforce Investment Board reserves, holds and may exercise, at its sole
discretion, the following rights and options with regard to this RFP and the procurement process in
accordance with the provisions of the applicable law:
          To determine that any Proposal received complies or fails to comply with the terms of this
          To waive any technical non-conformance with the terms of this RFP.
          To change or alter the schedule for any events called for in this RFP upon the issuance of
           notice to all prospective Respondents who have received a copy of this RFP.
          To conduct investigations of any or all of the Respondents, as NewarkWORKS/Newark
           Workforce Investment Board deems necessary or convenient, to clarify the information
           provided as part of the Proposal and to request additional information to support the
           information included in any Proposal.

                                                                                          Page 17
                To suspend or terminate the procurement process described in this RFP at any time (in its
                 sole discretion.) If terminated, NewarkWORKS/Newark Workforce Investment Board may
                 determine to commence a new procurement process or exercise any other rights provided
                 under applicable law without any obligation to the Respondents.
NewarkWORKS/Newark Workforce Investment Board shall be under no obligation to complete all or
any portion of the procurement process described in this RFP.
1.5.        Addenda or Amendments to RFP

During the period provided for the preparation of responses to the RFP, NewarkWORKS/Newark
Workforce Investment Board may issue addenda, amendments or answers to written inquiries. Those
addenda will be noticed by NewarkWORKS/Newark Workforce Investment Board and will constitute a
part of the RFP. All responses to the RFP shall be prepared with full consideration of the addenda
issued prior to the proposal submission date.

1.6.        Cost of Proposal Preparation

Each proposal and all information required to be submitted pursuant to the RFP shall be prepared at the
sole cost and expense of the Respondent. There shall be no claims whatsoever against the City of
Newark, its staff or consultants for reimbursement for the payment of costs or expenses incurred in the
preparation of the Proposal Statement or other information required by the RFP.

1.7.        Proposal Format

To facilitate a timely and comprehensive evaluation of all submitted proposals, it is essential that all
vendors adhere to the desired response format. The City requires a standard format for all proposals
submitted to ensure that clear, concise, and complete statements are available from each respondent.
Where a proposal contains conflicting information, the City, at its option, may either request
clarification or may consider the information unresponsive.

Responses should at a minimum, cover all information requested in the Section 3, Submission
Requirements, of this RFP.
Responses, which in the judgment of NewarkWORKS/Newark Workforce Investment Board fail to
meet the requirements of the RFP or which are in any way conditional, incomplete, obscure, contain
additions or deletions from requested information, or contain errors may be rejected.

1.8.        Requirements

Consistent with the New Jersey Pay-to-Play Law N.J.S.A. 19:44-20.4 et seq. and the Local Public
Contracts Law N.J.S.A. 40A:11-1 et seq., the Newark One-Stop Career Center is requesting proposals
from a vendor to provide services for Employment, Training, and Supportive Services for Adults and
Dislocated Workers. The vendor is required to meet the following requirements:
       1.       The vendor must be willing to complete and submit all the attached and required documents as
                set forth in this RFP.
       2.       The following documents may be required to be completed and submitted upon receipt of
                notice of approval:

                                                                                             Page 18
   Articles of Incorporation
   Certificate of Formation
   Executed ―Hold Harmless Agreement‖ (form attached)
   Executed ―Stockholder Disclosure Statement‖ (form attached)
   Executed ―Disclosure Statement for Nonprofits‖ (form attached)
   Executed ―Certificate of Compliance with Pay to Play Executive Order‖ (form attached)
   Executed ―Non-Collusion Affidavit‖ (form attached)
   Executed ―Certificate of Compliance with Charitable Organization Statute‖ (Non-profits
    only) (form attached)
   Copy of Annual Audit
   Certificate of Liability Insurance that meets the following requirements:
    o General Requirements: The Vendor shall maintain for the duration of the contracts, at
      its cost and expense, insurance against claims for injuries to persons are damages to
      property, including contractual liability, which may arise from or in connection with the
      performance of the work by the Vendor, it agents, employees, representatives, assigns
      or subcontractors. This insurance shall cover such claims as may be caused by any
      negligent act or omission and shall be in the amounts of $1,000,000 per occurrence and
      $2,000,000 aggregate.
    o Primary Insurance: The Vendor’s insurance coverage shall be primary insurance as
      respect to the City of Newark, its officers, officials, employees and volunteers shall
      apply separately to each project or location. Any insurance or self-insurance
      maintained by the City of Newark, its officers, officials, employees or volunteers shall
      be excess of the Vendor’s insurance and shall not contribute with it.
    o Additional Insured Status: The City of Newark is to be listed as additional insured for
      liability arising out of activities performed by or on behalf of the Vendor.
    o Certificate of Insurance/Endorsements: A certificate of insurance from an insurer with a
      Best’s rating of no less than A- indicating compliance with the required coverage, must
      be supplied to the City of Newark. The Vendor must notify the City of Newark
      immediately, of any material change in insurance coverage, such as changes in limits,
      coverage, change in status of policy, etc. The City of Newark reserves the right to
      require complete copies of insurance policies at all times.
    o Workers Compensation Insurance:
          The Vendor shall procure and maintain during the life of this Agreement,
           Workmen’s Compensation Insurance in the statutory amounts pursuant to N.J.S.A.
           34 et seq.
    o Amounts:
          All insurance shall be written for up to the following limits of liability:

                                                                                    Page 19
               o Bodily Injury Liability Insurance: $1,000,000.00 each person, $1,000,000.00
                  each occurrence
               o   Property Damage Liability Insurance: $1,000,000.00 each person,
                   $1,000,000.00 each occurrence
               o   Professional Liability: $1,000,000.00

3.   The vendor understands that the award of contract is subject to approval by the Municipal
     Council of the City of Newark.

4.   Staffing and Community Involvement - If additional staffing is required as a result of this
     action, selected vendors will be asked to fill these jobs with City residents and will be
     strongly encouraged to hire a ratio of 1.3 new employees from the community being served.

5.   ―Contractor is advised of the responsibility to file an annual disclosure statement on
     political contributions with the New Jersey Enforcement Commission pursuant to N.J.S.A.
     19:44A-20.13 (P.L. 2005, c.27l, s.3) if the contractor receives contracts in excess of
     $50,000 from public entities in a calendar year. It is the contractor’s responsibility to
     determine if filing is necessary. Additional information on this requirement is available
     form ELEC at 888-313-3532 or at www.elec.state.nj.us.‖

6.   Notice of Executive Order on Pay to Play Reform:

     PLEASE TAKE NOTICE that all No Bid Contracts, as that term is described in the
     Executive Order on Contract Pay to Play Reform, dated February 8, 2007 (MEO-07-0001),
     a copy of which is attached, the City of Newark is prohibited from entering into a No Bid
     Contract with any Business Entity, as that term is described, if that Business Entity has
     made a Contribution or solicited a Contribution to a Newark Candidate For Public Office
     which exceeds the thresholds set forth in section 2 of the Executive Order. The Effective
     Date of the Executive Order is March 31, 2007. Therefore, no Contribution or solicitation
     made prior to the Effective date shall be in violation of the Executive Order nor shall a
     Business Entity be prohibited from entering into a No Bid Contract as a result of any
     Contribution or solicitation made prior to the Effective Date.

                                                                                 Page 20
                                               SECTION 2

                                PROPOSAL/SCOPE OF SERVICES

2.1.      Program Specifications


Priority will be given to proposals that reflect the ability to use WIA funds to fulfill the following U.S.
DOL Strategic Vision for: Adults, Dislocated Workers, Temporary Assistance to Needy Families
(TANF) Recipients, General Assistance Recipients, Food Stamp Recipients, and/or, Reentry Clients.

All eligibility will be determined by NewarkWORKS staff.

It is the intent that services delivered using these funds are not only to align with local and state
priorities and policy, but that innovative models are employed to optimize the impact on individual job
seekers and employers to support economic prosperity and recovery. Therefore, applicants should
submit proposals that focus on education and training exclusively (e.g. basic skills enhancement and/or
classroom instruction), job placement and retention exclusively, or a combination of the two. Each
Bidder's program design must include job search training which teaches the participant skills such as
how to complete an application; interviewing techniques; getting a job and retaining it; acceptable
employee relations; labor market information; resume preparation, etc. as a complement to all skills

The successful proposals will be accountable for and must demonstrate capacity to achieve the
       1. Deliver high quality education and training and job placement and retention programming that
          align with the priorities and policy of the Newark WIB and City Administration.
       2. Provide education and training programming that yields an industry-recognized certificate and
          articulates/links to a credit-bearing institution.
       3. Prepare and connect job seekers to employment aligned with the priority industry cluster list, an
          emerging industry such as green industry cluster or alternative energy, or with employers’
          demand for workers not currently filled in the regional (with focus on the Newark and
          surrounding counties) job market.
       4. Leverage and align resources to provide comprehensive, integrated services to adults designed to
          connect them to employment.
       5. Articulate a recruitment strategy that may incorporate the use of the Newark One-Stop Career
          Center as the initial recruitment and assessment point of contact.
       6. Coordinate the registration of all program participants with the Newark One-Stop Career Center.

                                             Program Types

                                                                                            Page 21
Green Jobs
Green Jobs can be broadly defined as jobs that involve protecting wildlife or ecosystems, reducing
pollution or waste, or reducing energy usage and lowering carbon emissions.Which include investments
in renewable energy infrastructure, energy-efficiency home retrofitting, bio-fuel development, and
advanced drive train/vehicle development and manufacturing. It is important that Newark WIB and the
City of Newark engage our Newark residents in planning and outreach to identify opportunities to
prepare and train workers for Green Jobs that are either emerging in their region and local economy.
Therefore, Newark WIB and The City are encouraged to expand existing training programs, such as
registered apprenticeship programs that have the potential to prepare workers for careers in the
renewable energy sectors and for other green jobs.

All projects submitted under this model should incorporate the following:
   a) Description of project.
   b) Describe specific populations to be served by this project area including specific outreach efforts
      to ensure all population segments are knowledgeable about accessing services.
   c) Please indicate how you and/or your partners intend to structure One-Stop Career Center services
      and programs to meet the needs of the customers in line with the vision and expectations of
   d) Key partners/description of each of their roles/ responsibilities.
   e) List industry sectors/occupations including a description of outreach activities with those
   f) Describe specific activities provided by the One-Stop Career Center in support of this project
      area provided by the One-Stop Career Center, including but not limited to: assessment, job
      development, job matching and retention, and any other relevant activities.
   g) Describe any leveraged resources to be used to carry out the project area and in what ways these
      resources will be used in support of the project. Leveraged funds are in addition to ARRA and
      could include, but not be limited to: WIA annual allocation funds, local resources, partner
      resources, foundation and/or private sector funds, WIRED, REDI, and the National Emergency
      Grant funds where applicable.
   h) Anticipated challenges/ideas to overcome.
   i) Projected numbers of individuals to be served by this means by quarter.

Labor Demand Occupations
Below is a partial listing of labor demand occupations that Newark Workforce Investment Board
(NWIB) has identified. However, successful proposers are not limited to, the specific areas identified:

   Allied Health                                         Green Jobs
   Dental Assistant                                      HVAC Maintenance
   Pharmacy Technician                                   Heating & Air Conditioning Mechanics and
   Home Healthcare Aide                                  Installers
   Certified Nursing Assistant                           Helpers Installation, Maintenance and Repair
   Phlebotomy & EKG Technician                           Workers
   Medical Assistant                                     Hazardous Waste Removal Workers
   Surgical Technicians                                  Insulation Installer ―Floor, Ceiling and Wall‖
   Laboratory Technicians                                Construction Laborers
                                                                                          Page 22
   Construction Trades
   Painters/Construction Maintenance

The Newark Workforce Investment Board (NWIB) with the issuance of this Request for Proposal (RFP)
is requesting proposals for the following type of training components:

Remediation/Adult Basic Education
All projects submitted should focus on work-based literacy concepts. Basic skills training should be the
foundation of all literacy projects. Classroom activities should be designed to enhance academic skills
and prepare students for future academic endeavors, i.e. College admission, industry skills training,
GED examination, and/or employment. Instruction shall include exercises used to enhance participant’s
verbal, math, communication, and writing skills. The Academic Enrichment Program may be designed
to include a combination of classroom training and work experience on alternate days. All participants
must be pre-and-post tested, and career interest evaluated.
Basic skills include, but are not limited to:
    Reading
    Math
    Self-development
    Life Skills
    Oral Language Skills
    Written communication
    Pre-test/Post-test
    Instructions in Adult Basic Education (ABE)
    Preparation to obtain a General Education Diploma (GED)
    English as a Second Language (ESL)
    Academic remediation
    Literacy training

Basic skills training can either be provided as a stand-alone activity or an integrated activity concurrent
with a customer’s other on-going training. However, basic skills training as an integrated concurrent
activity is preferred.

                                                                                           Page 23
Occupational Skills Training
Participants may include not only new hires but also incumbent workers with the purpose of upgrading
their skills, preventing future layoffs, and making employers more competitive with a flexible, skilled
workforce. Bidders should demonstrate how the training targets:

    Companies locating or expanding in Newark/New Jersey with occupations with demonstrated
     local growth,
    Companies with employees likely to be laid off within 6 months without retraining,
    Companies where upgrading training is important to maintaining competitiveness and long-term
     viability of the company,
    Companies in empowerment zones or enterprise communities, or
    Companies providing occupational skills for nontraditional employment.
    Companies identified with employment opportunities within emerging growth areas

The narrative statement should include which employees will be trained, content and length of the
training, and how the training will be provided. For incumbent worker training, there should be a wage
increase after the training. The content of the project should be tailored to serve demand as defined by
the employer(s). The training should also indicate is the obtainment of a credential is an outcome of the

Training should be geared to occupational areas that have been identified as labor demand areas, some
of which have been identified on page 23-24—the list is not comprehensive; the complete list can be
obtained on the New Jersey Department of Labor webpage; www.njdol.org.

Occupational Skills Training Combined with Adult Basic Education
Basic skills training should be incorporated, extensively, into the occupational skills component to
ensure that the graduate is prepared to receive the credentials associated with the occupational
component while at the same time increasing the customers reading and math skills. And, if
appropriate, prepare the customer to sit for their GED examination.

Each training program is responsible for placing its graduates within sixty (90) days of completion of
training, with special emphasis on the first thirty (30) days. If a program completer is not placed within
30 days of graduation, NewarkWORKS will initiate its own job development efforts for the customer
(beginning on day 31) concurrently with the contractor's job development efforts. A credit or placement
will not be earned by the contractor if NewarkWORKS is responsible for the customers' placement.

Job Retention is as critical as initial placement. Therefore, training contractors are expected to maintain
regular telephone and/or in person contact with graduates for up to three (3) months following
completion of training. Contractors are expected to undertake job placement activities for any graduate
who is unemployed during this follow-up period. Contacts must be documented and records must be
maintained for review by NewarkWORKS staff. Bids must describe follow-up procedures in detail.

                                                                                           Page 24
Job Placement/Retention
Job Placement/Retention projects are designed to provide open entry/open exit job readiness, job
development; job search; job placement and job retention assistance for customers who have completed
other activities outlined above or are ―job ready upon enrollment.‖ Job placement proposals should also
incorporate into the curriculum tangible skills that are important, but not limited to:

      Customer service skills
      Comprehensive assessment
      Self Assessment
      Assessment of what the individuals motivating factors are
      Conflict and stress management in the workplace
      Time management
      Job advancement/retention skills
      Development of a job search plan
      Development of individual employment plans
      Goal setting in relation to job search activities
      Communication/interviewing skills
      How to stay positive and not give up
      Overcoming hurdles to finding and keeping a job
      Resume Development
      Interview preparation
      Lifelong learning
      Use of Labor Market Information
      Application preparation and submission–electronic and paper
      Emerging job market
      Cross walking current skills to growing occupations

Special Target Populations
In terms of employment and training, special participant populations have diverse, yet specific needs and
face multiple barriers beyond being unemployed, underemployed, or economically disadvantaged. This
model is soliciting job placement services for individuals with those substantial barriers. Individuals
with documented physical or mental disabilities, immigrants, homeless, or criminal offenders qualify for
services under this model. All contracts issued under this model will be Performance Based contracts.
Programs should be holistic in approach and should combine an appropriate mix of the following
allowable activities:

    Recruitment of qualified individuals to participate in the programs,
    Assessment of education and training needs establishing employment goals, and development of
     an individualized employment plan agreed to by the participant,
    Case management services, including job training services as well as counseling
    Literacy, adult basic education, and GED preparation,
    Paid work experience or subsidized employment,
    Preparation for the world of work, job search assistance, job development and placement
     services, and follow-up/retention services,
    Life skills,
    Career preparation, and
    Working with employers to develop accommodations for persons with disabilities.
    WIA Adult and/or dislocated worker performance standards apply.

                                                                                          Page 25
The purpose of programs funded under the Workforce Investment Act is to ―increase the employment,
retention and earnings of participants and increase occupational skill attainment by participants.‖ The
Proposal will include a job club strategy to enhance and support the efforts of the participants to enter /
re-enter employment.

2.2      Employer Connections
Bonafide connections to employers are essential in the creation of a system of providers that can
effectively assist adult to become highly skilled and employable. The NWIB Adult Council has
identified several strategies for doing this. They include both systemic and program level approaches to
meaningful, quality connections to employers. Applicants should demonstrate meaningful employer
connections. These connections should lead to increased placements in employment or continuing
education, as well as, meaningful exposure to the world of work leading to measurable skill increases.

Employment related activities could include:
   Subsidized work experiences leading to unsubsidized employment
   Internships
   Job shadowing
   Exposure to various aspects of industry
   Job search assistance, placement and retention
   Project based learning
   Career mentoring
   Service learning
   Occupational skill training
   Employment opportunities directly linked to academic and/or occupational training


Successful proposals will emphasize the achievement of program outcomes. The following is a
description of the initial performance measures the NWIB will use to determine program success. These
outcomes reflect current Department of Labor policy. Under WIA there are nine specific adult
performance standards. Adults are required to meet all measures as the standards indicated below.

Programs must demonstrate how their program activities and outputs will lead to these identified

                                      How is success measured?
               Measure                    Definition                   Performance Target
      What percent of customers Percent of customers                   WIA Adult = 84%
      got a job after services? employed in 1st quarter after         WIA Dislocated = 88%
                                program exit.

      What percent of customers Percent of customer employed            WIA Adult = 87%
      retained their jobs?      in 1st quarter after program            WIA Dislocated = 90%
                                exit who are also employed in
                                2nd and 3rd quarters after
                                program exit.

                                                                                           Page 26
       What was the average 6            Total post-program earnings                   WIA Adult = $13,000
       month wage of the                 in the 2nd and 3rd quarters after
       customers who retained            program exit divided by the                WIA Dislocated = $16,200
       their jobs?                       number of exiters.
                                                                                     6 months average earnings

2.3       Billing/Invoicing – Payment Benchmarks

Payment Structure: The payment structure for contracts will include a Cost and Performance-Based
Reimbursement payment structure for education and training services, and a Performance-Based
payment structure for job placement and retention, paid on a prorated basis. The payment benchmarks
associated with the performance-based contract will be as follows:

Enrollment (Cost Reimbursement) ………………………………….……………….30% of contract
Enrollment is considered 10 days after the start of the program
Midpoint (Cost Reimbursement)…………………………………………….………..20% of contract
Midpoint is identified as half of the complete training hour
Training Completion (Cost Reimbursement) ……………………………………….20% of contract
Must complete the required activity hours and receive a certificate of completion
Job Placement (Performance Based)……………………………………….……..…10% of contract
................................................................................................……….…10% @ 30 days of employment
................................................................................................……….…10% @ 90 days of employment

Competitive elements to be considered are:

       a. the services to be delivered
       b. the minimum number of customers to be serviced
       c. the cost and quality of the services
       d. program completion rates for all customers
       e. percentage of all customers placed into unsubsidized employment
       f. wages at placement into unsubsidized employment for all customers
       g. the types of credentials customers will obtain
       h. the percentage of customers obtaining a credential (programs that are credential based)
       i. the percentage of customers who will achieve the outcome of 90 days retention in employment

                                                        SECTION 3

                                          SUBMISSION REQUIREMENTS

3.1.      General Requirements
                                                                                                               Page 27
The Proposal submitted by the Respondent must meet or exceed the professional, administrative, and
financial qualifications set forth in this Section 3 and shall incorporate the information requested below.
In addition to the information required as described below, a Respondent may submit supplemental
information that it feels may be useful in evaluating its Proposal. Respondents are encouraged to be
clear, factual, and concise in their presentation of information.
Respondents must submit an original and nine (9) bound copies of their RFP to the Designated Contact
            Chicky Binford, or Diane Brown
            990 Broad Street, 2nd Floor
            Newark, New Jersey 07102
Request for Proposals must be received by NewarkWORKS/Newark Workforce Investment Board no
later than 2:00pm on Friday, June 18, 2010, and must be mailed or hand-delivered. Proposals forwarded
by facsimile or e-mail will not be accepted. The Proposal should be returned in a sealed envelope,
bound binder, box or other container (no paper clips or rubber bands will be accepted) that bears the
name of the proposer of the RFP and is clearly marked ―RFP for Employment, Training, and
Supportive Services for Adults/Dislocated Workers, Attention: Chicky Binford or Diane Brown.”

3.2.        Administrative Information Requirements
Proposals must be formatted in the following manner providing accurate, valid, and full disclosure of
information. Proposals that fail to follow instructions and/or fail to respond to all parts of the RFP shall
be deemed non-responsive and will not be considered. The Newark Workforce Investment Board will
not accept any amendments, revisions or alterations after the proposal due date unless requested by the
NWIB Newark Workforce Investment Board. Proposals must include:

       1.   Proposal Cover Sheet
       2.   Documentation of Organization’s Qualifications
       3.   Written responses to Section 3.3., questions 1-9, in the order presented
       4.   Budget Information
       5.   Letter of commitment and confirmation of leveraged resources must be included as attachments

      The proposal document must be double-spaced, on numbered 8 1/2 inch x 11 inch pages, (one side
      only), with one inch margins (top, bottom, and sides). All text in the application narrative, including
      titles, headings, footnotes, quotations, references, and captions, as well as all text in charts, tables,
      figures, and graphs, must be doubled spaced. Applicants are requested to use a 12-point font.
      Proposal Response Narrative questions 1-9 is limited to twenty (20) pages. The page limit does
      not apply to the cover sheet, the one-page abstract, budget section, resumes, appendices and forms.

      Bidders may submit proposals for one or more program types; however, a separate proposal is
      required for each type submitted.

3.3         Response Narrative

Instructions: This section is to be completed by the lead applicant organization. Do not duplicate
narrative description in responding to these questions (i.e. if you have already provided the information
                                                                                               Page 28
in response to one question or form, simply refer to that section.) The applicant is limited to twenty
(20) pages with the Response Narrative section—you must include page numbers. In addition,
applicants must complete the Cover Page, budget information, as well as include letters of commitment
from partners. Please see Submission Requirements in Section 3.

In addition, your narrative must respond specifically to the criteria within each category listed below:

   a) Describe your business/organization, including its mission, vision, current customer base,
      staffing and service expertise.
   b) Highlight your organization’s longevity and how this proposal will connect to your mission and
      organizational goals.
   c) Explain your organization’s administrative and management background. Detail your agency’s
      stability the last two years at a minimum, including turnover rate for permanent case
   d) Include a list of board members, and describe their participation and length of service.
   e) If applicable to program request, give the occupation demand areas appropriate to training.
   f) Describe your recruitment plan for obtaining referrals for your enrollment, including a
      partnership with the Newark One-Stop Career Center.

   a) Describe your organization’s experience in working as a partner within a system. Describe your
      organization’s experience in delivering employment and training services to Adult and
      Dislocated Workers or Special Populations.
   b) Detail how your organization integrates services and/or shares customers. Describe your role in
      this process and what you brought to the system.
   c) Describe your agency’s experience in administration and contract management.
   d) Describe the qualifications of key program staff and their experience with education and
      employment/training programs for Adult and Dislocated Workers or Special Populations.
   e) Indicate how your prior or current record of performance relates to performance within your
      current design.
   f) Provide a detailed timeline for program; include start-up activities, staff training, program
      operation, and program completion. Include hours of staff activities.
   g) Provide a detailed weekly program schedule for each program component. Include time in/time
      out and tie allotted for lunch (if applicable) and hours per day. List any exceptions (i.e.,
      holidays, vacations, etc.)
   h) Provide a detailed weekly program schedule for each program component. Include time in/time
      out and time allotted for lunch (if applicable) and hours per day. List any exception(i.e., holidays,
      vacation, etc)

   a) Provide relevant financial information including a clear budget that includes non WIA leveraged

                                                                                             Page 29
   b) Briefly outline agency ability to establish and maintain compliance with the funding rules,
      governing regulations, the assurances, certifications, and general provisions as it pertains to its
      subcontract if awarded.
   c) Financial Systems - Describe agency's fiscal management systems which meets the minimum
      generally accepted accounting principles overall, and its relationship to the receipt and disbursement
      of funds if subcontract is awarded.
   d) Identify what measures or processes are practiced by the agency to assure fiscal accountability.
   e) Identify the individual and position title of the person the agency has delegated as the fiscal
   f) Provide a copy of the last years audited financial statements
   g) Provide a copy of your business license or Articles of Incorporation
   h) Justify your cost per customer and explain your methodology

   a) Documenting and Addressing Community Needs – Describe the community and/or population
      that your program will serve.
   b) Describe the occupation in which you will train participants, including workforce statistics
      identifying it as a high demand area of need. Address the availability of employment
      opportunities for individuals being trained in this sector-specific field.
   c) Identify how your organization will utilize employers when designing or updating your
      curriculum and how you will ensure that the curriculum continues to meet the needs of
      employers in that industry.
   d) Indicate whether proposed education and training programs yield of industry-recognized
      certification that articulates/links to a credit-bearing institution, and provide appropriate
   e) Program design provides adequate training to achieve planned results.
   f) Indicate what tests, methods or processes will be used to assess basic skills, aptitudes, and work
      history and who will perform the assessment (i.e., case manager, subcontractor). List the
      subcontractor name, if applicable.
   g) Indicate specific Entrance Requirements.
   h) Identify the specific skills and competencies the trainee will acquire as a result of the training
       program and the occupations that graduates will qualify for to get employment upon the
       completion of training.
   i) Document the data analysis process used to substantiate the degree of need for the
      community/target population.
   j) Provide a description of your experience with the targeted population(s).
   k) Include how services and other resources will be leveraged or made available through
   l) Design provides training in ―soft skills‖ (problem solving, working with others, etc.) as
      integrated parts of the training curriculum.
   m) Identify employers with whom you have agreements to hire clients who complete the training
      program you offer, along with letters from employers indicating the training meets industry
      standards for hire. (Provide original letters of commitment as ATTACHMENTS).
   n) Describe your job development strategy, nontraditional and innovative methods of job search,
      handling clients with barriers.
                                                                                            Page 30
      o) Provide a detailed description of the elements of the job search and job placement strategies.

   a. Identify the specific elements of the program design that will lead to attainment of applicable
      federal and state WIA performance measures and Common Measures. Explain what the internal
      monitoring procedures and assessment tools will be. Describe the types of documentation and/or
      supplemental data that will be used to document WIA federal and state performance outcomes
      and monitor customers through follow up activities.
   b. Describe how you will monitor the number of clients in the program to ensure that enrollment
      measures are achieved. Include your plan to ensure that no less than 95 percent of enrolled
      clients successfully complete the pre-placement phase of the program.
   c. Describe how you will ensure that the 85 percent job placement rate performance requirement is
   d. Describe your strategy to ensure that your program achieves the job retention rate required by
   e. Describe job retention activities/services that will be provided to ensure that three-month and
      six-month retention benchmarks are achieved. Include information on your strategy for clients
      who lose their jobs during the post placement follow-up.
   f. Describe the achievements necessary for successful completion. You should include the
      minimum percentage of length of training required (i.e., 90%); list tests scheduled during the
      course of training along with the acceptable passing score (i.e., 80%); and, certificate(s). Indicate
      the process for confirming the successful attainment of targeted industry-validated skills and
   g. Describe your strategy for tracking participant attendance that supports retention and
      successful completion of required outcomes (education and training and job placement and
      retention) and intervention to mitigate related challenges.
   h. Describe the steps that are taken to assure participant retention.
       Describe how national best practices have been integrated into your program implementation
       plan. Explain how these practices will enhance achievement in your program and promote
       development of the regional services system in the NewarkWORKS system.
   j. PROGRAM DESIGN – Describe the specific curriculum, tools, activities, and partnerships that
      will be used to provide the following elements:
      a) Core Services
          i) Outreach and Recruitment
          ii) Eligibility Determination and Registration
          iii) Objective Assessment
          iv) Individual Development Plan (IEP)
          v) Case Management
          vi) Referral

3.4      Service Provider Qualifications

      All business/organizations who submit a proposal must meet a minimum level of administrative and
      fiscal capacity in order to contract with NewarkWORKS. Therefore, all applicants must provide the

                                                                                             Page 31
   following Documentation of Qualifications. Failure to satisfactorily provide the following
   documentation could result in disqualification of proposal.

   Documentation of Organization Qualifications

  Legal Entity (Proof of Incorporation, 501(c)(3), etc.       Must submit document proving legal entity
  Written Personnel Policies                                  Must submit table of contents of personnel policies
  Written Conflict of Interest Policy for Staff and Board     Must submit copy of Conflict of Interest
  Written Grievance Procedure for Customers                   Must submit copy of Grievance Procedure or agree
                                                              to Boiler Plate Grievance from NewarkWORKS.
  For organizations with an Annual Budget of $100,000         Must submit an annual budget related to the
                                                              specific program of interest.
  For organizations with more than one revenue source         Must submit revenue documentation
  Has (or is able to obtain) liability, property an bodily    Must submit certificate of insurance with proposal
  insurance, motor vehicle (if applicable), death             City of Newark as “Additional Insured” must be
  benefits, fidelity bonding, unemployment insurance,         stated on the cover sheet of the Insurance Policy.
  officer’s insurance/employee dishonesty insurance
  and Worker’s Compensation Insurance.
  Demonstrated Ability to Collect Outcome Data that           Must submit report showing actual to planned
  measures Performance to Plan                                performance.
  Internet connectivity, Individual email accounts for        Must submit letter describing how organization
  persons accountable for this contact and workstation        currently addresses or plans to address these
  capable for running the latest versions of Microsoft        criteria.
  Internet Explore or Netscape Navigator web browsers,
  or willingness and budget to acquire these

   Documentation of Organization Qualifications

          Do not include any information that is not specifically requested.
          Include a cover letter identifying organization and signed by an individual authorized to
           represent the organization, to act on behalf of it, and to legally bind it in all mattes related to
           the Documentation of Qualifications.

3.5.   Service Providers Responsibilities

   Program success is contingent upon the ability of the vendor to meet the demands of managing and
   administering the initiative/service. Priority status will be given to proposals that will be able to
   provide comprehensive design, which connects a direct streamline of programs demonstrating the
   leverage of services. Contracts awarded will be based on performance reimbursement with
   allowable costs limited to those reasonable and necessary for the effective and efficient performance
   for the contract services. Partial payment may be withheld for failure to meet contract specified
   goals. With the written approval of the NWIB Newark Workforce Investment Board, vendor may
   subcontract specific activities by following proper legal procurement procedures. (It is suggested
   that all organizations have a minimum of two month’s operating capital.)

   Vendor responsibilities include, but are not limited to:

       1. Program operations and fiscal management,
                                                                                               Page 32
       2. Monitoring/evaluation,
       3. Oversight of subcontractors,
       4. Tracking and documentation,
       5. Timely billings and reports,
       6. Timely reporting of required data/information,
       7. Cooperation and coordination with the NWIB Newark Workforce Investment Board staff and
          other Vendors doing related work,
       8. Leveraging resources, and
       9. Achieving outcomes stated in contract.

3.6.   Withdrawals

   A submitted proposal may be withdrawn prior to the proposal due date. A written request to
   withdraw the proposal must be submitted electronically to Chicky Binford, Contract Manager at

                                                                                  Page 33
                                                SECTION 4

4.1.   Evaluation Process

The NewarkWORKS Proposal Review Team will rate the proposals and assign each a numerical value.
Its recommendations will be forwarded to the NWIB for final consideration. The decisions of the
NWIB are final. The Proposal Review Team will review and score proposals according to the criteria
and assigned points specified in Evaluation Criteria Section V. The NWIB retains the right to request
additional information from any applicant. The NWIB reserves the right to withhold awards should
there be no proposals that adequately address the services and outcomes requested.

4.2.   Technical Proposal Evaluation Sheet (Sample)

                                   TECHNICAL PROPOSAL (100 points)

General Qualifications
                                                                                     Maximum Points
Program Description and Operations                                                    Points Received
1a. Facility to provide the training is identified or indicated that it will be
secured upon approval of the contract. Facility provides sufficient training
equipment, supplies, textbooks and materials. The curriculum tools and                  3
resources are sufficient for academic achievement.
1b. Facility is presently available and is accessible to public transportation and      2
to participants with disabilities.
2a. Are program design, services, and operations appropriate to address the            2.5
needs of the target population?
2b. The applicant has adequately proven a successful history of designing and          2.5
delivering high quality, comprehensive programming for the targeted
3. The applicant has operational systems (orientation, recruitment referrals for
adult not serviced, assessment, case management, staffing, and service for the
targeted population with disabilities and/or for limited English proficiency) in        5
place to effectively deliver the program described.
4a. Administrative capability to administer a successful program.                      2.5

4b. Organizational chart reflecting administrators and staff to operate the             1

                                                                                             Page 34
4c. Grievance procedures, Code of Ethics Personnel Policy and Procedures           1.5

                                                             TOTAL POINTS          20

Program Components

1. The applicant presented a clear description of the community needs and
   how their program will incorporate services to the targeted population.
2. The applicant clearly identified the services that they plan to offer and how
   the services will address the targeted population needs.
3. Education and training retention strategies.
4. Description and evidence of industry-recognized certificate or credential
   and articulation/link to credit-bearing institution.
5. Job placement and retention strategy.
6. Mechanism to assess participant satisfaction at mid-term and program end
7. Assessment of program participants, including literacy assessment.
8. The proposed program outlined how it will use or has used Labor market
   Information and employer defined skills in program development for
   sustainable employment for the targeted population
(TABE or BEST are recommended tools by the adult education and literacy
provider community)
                                                               TOTAL POINTS        50

Outcomes and Evaluation

The proposed program details the targeted population will acquire the skills to    10
met the outcome requirements of the WIA/ARRA RFP.
There is a clear and concise plan or process in place to ensure ongoing as well    5
as a final program evaluation for participating customers.
There is a clear process in place and resource for confirming employment           5
opportunities for targeted industry/occupation.
The applicant has adequate support or capacity, or has a successful history with   10
the WIA/ARRA program in terms of producing timely reports and fulfilling
other requests from NewarkWORKS/Newark Workforce Investment Board
with respect to information from the program (s).
                                                             TOTAL POINTS          30

                                                                                         Page 35
4.3    Fiscal/Cost Proposal Evaluation Sheet (Sample)

                               FISCAL/COST PROPOSAL (40 Points)

General Qualifications                                                           Maximum Points
                                                                                  Points Received
Program Description and Operations

1. Proposed cost per participant reasonable based on existing cost for similar      5
2. The program has adequately provided proof of other funding sources to            5
   support the program.
3. Procurement processes is cost effective—how goods and services are               5
   bought and paid.
4. The budget is detailed; includes appropriate line items. I.e. purchase or       10
   rental of equipment, educational, training, materials to be used (based on
   how many, unit cost for each and period of time usage.)
5. The fiscal management systems met the generally accepted accounting              3
   principles overall.
6. The applicant indicated and provided adequate proof of an Internal              10
   Monitoring and Reporting Capacity.
7. The budget is detailed, including calculations are presented accurately.         2

TOTAL FISCAL                                                                       40

                                                                                        Page 36
Proposal Attachments Checklist/ Appendix Forms:
                                                  Forms and Statements
                               Offer To Provide Services Signature Page           
                                                 Proposal Summary Sheet           
                                      Debarment Certification Statement           
                                              Hold Harmless (Contractor)          
                                                  Hold Harmless (Insurer)         
                                 Small or Minority Business Verification          
                                   Affirmative Action Contract Approval           
                                         Non-Profit Disclosure Statement          
                                        Lobbying Certification Statement          
                                         Drug-Free Workplace Statement            
                                          Description of Training Facility        
                                  Collective Bargaining Unit Information          
                                                   Contract Release Form          
                                            Declaration of Non-Collusion          
                                                     Disclosure Statement         
                                                            Budget Sheets         
                                                 WIA Customer Narrative           
                                             WIA Attachments Checklist            
                                                               Curriculum         
                                           Letters of Interest and Support        
                                             Licensing and Accreditation          
                                     Staff Job Descriptions and Résumés           
                                                     Organizational Chart         
                                                         Grievance Policy         
               Equal Employment Opportunity/Affirmative Action Plan               
                                                  Certificate of Insurance        
                                                     Annual Audit Report          
                                                    Business Registration         
                                              Certificate of Incorporation        
                                                         531 Certification        

(Please make sure to include ALL forms. If a form is not applicable, please include the form and indicate N/A

                                                                                              Page 37
Form 1

                                    Offer to Provide Employment and Training Services



                                                       Name of Proposer


                                NEWARK ONE STOP CAREER CENTER/Newark Works

        The undersigned hereby proposes and agrees to furnish and provide to the NOSCC/NewarkWorks an employment
and/or training program in accordance with all specifications of the RFP package provided in the amount of
for _____ customers at an average cost of              per customer. These costs represent an offer period for the 2009-
10 program year.

         If the proposal is approved by the Newark Workforce Investment Board and the Newark Municipal Council delivery
of service shall begin on                             .

         This proposal is being submitted with the full knowledge and approval of its governing board and all parties who
will have the responsibility for reviewing and signing the agreement, if negotiated.

          By signature on this page, the applicant certifies that he/she has read and understands all provisions and agrees to
comply with the assurances, stipulations and information contained in Section I Specifications and Section III--Reference
Material and with all Federal and State regulations under the Workforce Investment Act grant; as well as all the terms of the
contract negotiated with the Newark One Stop Career Center-Newark Works. Furthermore, the applicant's signature certifies
that to the best of his/her knowledge and belief that all information contained in the attached proposal is true and accurate.

I further certify as follows:

Any facility to be utilized in the performance of this proposed contract has / has not been listed on the

I will promptly notify NOSCC, prior to award, of the receipt of any communication from the DIRECTOR, OFFICE OF
FEDERAL ACTIVITIES EPA, indicating that any facility which is proposed for use for the performance of the proposed
contract is under consideration to be listed on the EPA LISTING OF VIOLATING FACILITIES.

This certification, including this paragraph (c) will be included in every contract over $100,000.00.

I certify that this Corporation has no current or pending litigation with IRS, or any other entity having the right to lay lien to
any assets of the corporation.


Signature: _________________________________

Title: _____________________________________

                                                                                                                 Page 38
Form 2

                     NewarkWORKS Proposal Summary Cover Sheet
               Proposal Name:

                Conducted By:


           Telephone Number:

    Proposal Contact Person




         Fiscal Contact Person:








             Employer Tax ID:

             Tax Filing Status:       Profit          Non-Profit              Government
                     Proposal:        Adult Occupational Training
                                      Adult Job Placement and Job Retention
                                      Dislocated Workers Occupational Training
                                      Dislocated Workers Job Placement and Job Retention
                                      Special Population Job Placement and Job Retention
             Type of Training:

             Course Summary:

                                                                     OMC Page 39
                          Entry Criteria:   Reading Score:                      Math Score:
                                            GED           Yes            No   HS Diploma           Yes             No

               Completion Skills Levels:

                       Funds Requested:

        # of Participants to be Served:

                Total Hours of Training:

               Training Duration (Days):

                    Cost Per Participant:

                           Hourly Cost:

                             Daily Cost:

                 Staff/Participant Ratio:

           Proposed Completion Date:

       Proposed Completion Rate (%):

       I hereby certify that all information provided herein is true and correct to the best of my knowledge.

       _____________________________________                     ___________________________________
       Signature – Authorized Agent                              Title

       _____________________________________                     ___________________________________

Name (Print)                                             Date

                                                                                                         Page 40
Form 3

                          Debarment, Suspension and Other Responsibility Matters
                                         Primary Covered Transactions

         This certification is required by the regulations implementing Executive Order 12549 Debarment
         and Suspension, 29 CFR Part 98, Section 98.510, Participants responsibilities. The regulations
         were published as Part VII of the May 26, 1988 FEDERAL REGISTER (pages 19 160-19211).

                                INTEGRAL PART OF THE CERTIFICATION

         1.     The prospective primary participant certifies to the best of its knowledge and belief, that it
                and its principals:
                a.     Are not presently debarred, suspended, proposal for debarment, declared ineligible,
                       or voluntarily excluded from covered transactions by a Federal Department or
                b.     Have not within a three-year period preceding this proposal been convicted of or
                       had a civil judgment rendered against them for commission of fraud or a criminal
                       offense in connection with obtaining, attempting to obtain, or performing a public
                       (Federal, State or local) transaction or contract under a public transaction: violation
                       of Federal or State antitrust statues or commission of embezzlement, theft, forgery,
                       bribery, falsification or destruction of records, making false statements, or receiving
                       stolen property:
                c.     Are not presently indicted for or otherwise criminally or civilly charged by a
                       government entity (Federal, State, or local) with commission of any of the offenses
                       numerated in paragraph (1) (b) of this certification; and
                d.     Have not within a three year period preceding this application/proposal had one or
                       more public transactions (Federal, State, or local terminated for cause or default.
         2.     When the prospective primary participant is unable to certify to any of the statements in
                this certification, such prospective participant shall attach an explanation to this proposal.

         Name of Organization __________________________ ________________________

         Address ______________________________________________________________

         Authorized Signature ___________________________________________________

         Title________________________________ Date_____________________________

                                                                                                  Page 41
Instructions for Certification

1. By signing and submitting this proposal, the prospective primary participant is
   providing the certification set out below.

2. The inability of a person to provide the certification required below will not necessarily
   result in denial of participation this covered transaction. The prospective participant
   shall submit an explanation of why it cannot provide the certification set our below.
   The certification or explanation will be considered in connection with the Department
   of Labor and Workforce Development’s (LWD) determination whether to enter into
   this transaction. However, failure of the prospective primary participant to furnish a
   certification or an explanation shall disqualify such person from participation in this

3. The certification that this clause is a material representation of fact upon which
   reliance was placed when LWD determined to enter into this transaction. IF it is later
   determined that the prospective primary participant knowingly rendered an erroneous
   certification, in addition to other remedies available to the Federal Government, LWD
   may terminate this transaction for cause or default.

4. The prospective primary participant shall provide immediate written notice to LWD if
   at any time the prospective primary participant learns its certification was erroneous
   when submitted or has become erroneous by reason of changed circumstances.

5. The terms “covered transaction”, “debarred”, “suspended”, “ineligible”, “lower tier
   covered transaction”, “participant”, “person”, “primary covered transaction
   principal”, “proposal”, and “voluntarily excluded”, as used in this clause, have the
   meanings set out in the Definitions and Coverage sections of the rules implementing
   Executive Order 12549. You may contact LWD for assistance in obtaining a copy of
   those regulations.

6. The prospective primary participant agrees by submitting this proposal that should the
   proposed covered transaction be entered into, it shall not knowingly enter into any
   lower tier covered transaction with a person who is debarred, suspended, declared
   ineligible, or voluntarily excluded from participation in this covered transaction, unless
   authorized by LWD.

7. The prospective primary participant further agrees by submitting this proposal that it
   will include the clause title “Certification Regarding Debarment Suspension,
   ineligibility and Voluntary Exclusion-Lower Tier Covered Transactions provided by
   LWD, without modification, in all lower tier covered transactions and in all solicitations
   for lower tier covered transactions.

                                                                                  Page 42
8. A participant in a covered transaction may rely upon a certification of a prospective
   participant in a lower tier covered transaction that is not debarred, suspended,
   ineligible, or voluntarily excluded from the covered transaction, unless it knows that the
   certification is erroneous. A participant may decide the method and frequency by
   which it determines the eligibility of its principals. Each participant may, but is not

9. Nothing contained in the foregoing shall be construed to require establishment of a
   system of records in order to render in good faith the certification required to exceed
   that which is normally possessed by a prudent person in the ordinary course of business

10. Except for transactions authorized under Paragraph 6 of these instructions, if a
    participant in a covered transaction knowingly enters into a lower tier covered
    transaction with a person who is suspended, debarred, ineligible, or voluntarily
    excluded from participation I this transaction, in addition to other remedies available to
    the Federal Government, LWD may terminate this transaction for cause or default.

                                                                                   Page 43
Form 4

                                           HOLD HARMLESS AGREEMENT

The Contractor, shall defend, indemnify and hold harmless the City of Newark, its agents servants and administrators from and against any
and all claims or actions at law, whether for personal injury, property damage or liability, including any costs of defense incurred by the City
of Newark and any payments, recoveries and judgments against the City of Newark, which arise from actions or omissions of the Vendor, his
agents or employees in the execution of the work and/or duties to be performed under the contract.

Costs shall be deemed to include, but not limited to attorney’s fees, filing expenses, expert
witness fees, reproduction costs, and long distance travel and phone expenses in connection with
defense and shall bear the prevailing interest rate, where applicable.

The Contractor, shall be responsible for all damage to persons or property caused or alleged to
have been caused by or incident to the execution of this work, and shall defend claims or suits
arising form or incident to the work under the aforementioned contract without expenses to the
City of Newark, its agents’ servants and/or administrators.

By: ______________________________________________

Date: __________________

On behalf of:

Name of Organization

                                                                                                                               Page 44
Form 5

                              Small or Minority Business Verification

Note: To be submitted by Bidder wishing to be considered small business or minority business:

         Bidders not wishing to be considered small or minority businesses are NOT required to
         complete this form:

1.       Business:
         A business is an activity entered into for the purpose of making a profit. Two (2)
         characteristic elements of a business are regularity of activities and transactions and the
         production of income.

2.       Small Business:
         a.     Please list two (2) other firms in your area of operation that are as large as your
                firm, or larger:


         b.     Current number of employees                             (full time
         c.     Annual Receipts:        Tax Year 2006______________________________
                                        Tax Year 2007______________________________
                                        Tax Year 2008______________________________

3.       Minority Business:
         Please list all Owners or Stockholders. For each Owner or Stockholder, list:
         a.     Name
         b.     Address
         c.     Percentage owned, if the owner or stockholder is a member of a minority group, the
                minority group of which he or she is a member.

                                                                                            Page 45
Form 6


In accordance with the City of Newark’s Affirmative Action Ordinance establishing regulations

and procedures governing City Contracts for Professional Services, the below named contract was

awarded in compliance with local public contracts law, N.J.S.A. 40A:11-1 et seq.” Further, the

Service Provider, so named will comply with all Affirmative Action requirements.

Name of Organization __________________________ ________________________

Address ______________________________________________________________

Authorized Signature ___________________________________________________

Title________________________________ Date_____________________________

                                                                                    Page 46
Form 7

                            Disclosure Statement for Nonprofits
                                (To Be Used By Non-Profit Entities Only)

Name of Corporation:

Principal Place of Business:

Incorporated In State of:

1.       I AM
         OF THE
                 Which is a ( ) Non-Profit Corporation organized under Title 15a of the
                 revised statutes of the State of New Jersey. (check if applicable)
2.       Annexed hereto is a true copy of the articles of incorporation together with all amendments
         thereto which are on file with the Secretary of the State of New Jersey.
3.       I certify that no Officer or Employee of the City of Newark, has any direct or indirect
         interest in this Corporation or this contract.

The officers/directors of the corporation are: ________________________________________________




I certify that the foregoing statements made by me are true, I am aware that if any of the forgoing
statements made by me are willfully false, I am subject to punishment.

Name of Organization __________________________ ________________________

Address ______________________________________________________________

Authorized Signature ___________________________________________________

Title________________________________ Date_____________________________

                                                                                         Page 47
Form 8

                                Lobbying Certification Statement
               Certification for Contracts, Grants, Loans and Cooperative Agreements

The undersigned certifies, to the best of his or her knowledge and belief, that:

1.       No Federal appropriated funds have been paid or will be paid, by or on behalf of the
         undersigned, to any person for influencing or attempting to influence an officer or employee of
         any agency, a member of Congress, an officer or employee of Congress, or an employee of a
         member of Congress in connection with the awarding of any Federal contract, the making of
         any Federal grant, the making of any Federal loan, the entering into of any cooperative
         agreement, and the extension, continuation, renewal, amendment, or modification of any
         Federal contract, grant, loan or cooperative agreement.

2.       If any funds other than Federal appropriated funds have been paid or will be paid to any person
         for influencing or attempting to influence an officer or employee of any agency, a member of
         Congress, an officer or employee of Congress, or an employee of a member of Congress in
         connection with this Federal contract, grant, loan or cooperative agreement, the undersigned
         shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities," in
         accordance with its instructions.

3.       The undersigned shall require that the language of this certification be included in the award
         documents for all sub awards at all tiers (including subcontracts, subgrants, and contracts under
         grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose

This certification is a material representation of fact which reliance was placed when this transaction
was made or entered into. Submission of this certification is a prerequisite for making or entering into
this transaction imposed under Section 1352, Title 31, U.S. Code. Any person who fails to file the
required certification shall be subject to a civil penalty of not less than $10,000 and not more than
$100,000 for such failure.

Name of Organization __________________________ ________________________

Address ______________________________________________________________

Authorized Signature ___________________________________________________

Title________________________________ Date_____________________________

                                                                                               Page 48
Form 9

                       Drug-Free Workplace Certification Statement
       The Applicant will provide a drug-free workplace in accordance with the requirements of the
Drug-Free Workplace (DFW) Act, issued by the Office of Management and Budget, effective March 18,

        The statute requires those who receive Federal funds in excess of $25,000 to certify to the agency
served that it will provide a drug-free workplace.

        A drug-free workplace, as defined by the regulations, is a worksite at which the employees are
prohibited from the unlawful manufacture, possession, distribution, or use of a controlled substance.

         Name of Organization_____________________________________________


         Authorized Signature____________________________________________



                                                                                    OMC Page 49
Form 10

Description of Training/Work Facility

Organization Name: _____________________________________ Date: ___________________

Address: ________________________________________________________________

Description of Space and Innovative Equipment Utilized:

                                                                                          Yes       No

 Access to public transportation                                                           □         □
 Access to computers (if applicable)                                                       □         □
 Accommodations for lunch                                                                  □         □
 Adequate bathroom facilities                                                              □         □
 Adequate heating                                                                          □         □
 Adequate lighting                                                                         □         □
 Adequate ventilation                                                                      □         □
 Availability of air conditioning                                                          □         □
 Availability of desks, tables and chairs (if applicable)                                  □         □
 Conducive to a learning, safe and drug-free environment                                   □         □
 Safety: fire escape(s)/stairwell(s)                                                       □    .    □   .
         f ire exit(s)
                                                                                           □    .    □   .
         fire extinguisher(s)                                                              □    .    □   .
         smoke alarm(s)                                                                    □         □
 Will display equal employment and other required postings                                 □         □
 Can facility accommodate customers with disabilities?                                     □         □
          A. Is building accessible (i.e. entrance, ramps, doorways, lifts, elevators)?    □         □
          B. Are restrooms fully accessible?                                               □         □
          C. Are restrooms fully accessible?                                               □         □

                                                                                          Page 50
         D. Are restrooms fully accessible?                                      □         □
         E. Are 15 or more people employed here?                                 □         □
Are any of your other programs and/or activities receiving Federal Funding?      □         □
If yes please explain

Comments (Explain all "No" answers):

Name and Signature of person verifying above information:


NAME                                                                     TITLE

                                                                                 Page 51
Form 11


     (Required for all proposals which include work activities and occupational skill training)

Occupational area in which work/training is to be offered:


Please provide the following information for collective bargaining unit affiliated with each proposed
occupational area.













                                                                                              Page 52
Form 12

                                        Contract Release Form

                           (to be filed out at completion of program)

Company Name_________________________________________________


City State and Zip Code_________________ __________________________

Certifies that there are no outstanding claims against us as they relate to the discharge of our obligations
under name ( type of training )____________________.

I also certify that all invoices have been submitted, all program reports have been submitted and all
obligations incurred
by___________________________________________________________________as a result
                           Name of Service Provider

of this contract have been satisfied.

The Newark One Stop Career Center/NewarkWORKS is released from any further contractual obligations
under this contract.

_______________________________________                           ________________

          Authorized Representative                                         Date

(Submit to NewarkWORKS/Fiscal Unit upon completion of all training and placement billing packages)

                                                                                                 Page 53
Form 13

                                                NON-COLLUSION AFFIDAVIT

State of_________________________________________
County of____________________________________________ss:

_______________________________________________, being first duly sworn deposes and says
(Name of Affiant)

that he is_______________________________of _______________________________________,
          (Sole owner, a Partner, President, Secretary, etc.)        (Name of Business Entity)

The party making the fore-going proposal or bid, that such bid is genuine and not collusive or
sham; that said bidder has not colluded, conspired, connived, or agreed, directly or indirectly,
with any bidder or person, to put in sham bid or that such person shall refrain form bidding, and
has not in any manner, directly or indirectly sought by agreement or collusion or communication
or conference, with any person interested in the proposed contract; and that all statements
contained in said proposal or bid are true; and further, that such bidder has not, directly or
indirectly submitted this bid, or the contents thereof, or divulged information of data relative
thereto to any association or to any member or agent thereof.

                                                                       Sworn to and subscribed before me
                                                                this__________day of __________,20______
                                                                                         Notary Public in and for

                                                                  this________day of ____________, 20____

                                                                                                       Page 54
Form 14
                                   CITY OF NEWARK
                                (To be completed by For Profit Business Entities Only)

Pursuant to the laws of the State of New Jersey as set forth in laws of 1977, Chapter 33, the undersigned does
herewith certify to the City of Newark that the following is a statement with names and addresses of all
stockholders, partner, member or owner (“Owner”) in the corporation, partnership, limited liability company or
other business entity (“Entity”) who own a 10% or greater interest therein, as the case may be. If one or more
such Owner is in itself an Entity, the Owner holding 10% or more or greater interest in that Entity, as the case may
be, shall also be listed. The disclosure shall be continued until names and addresses of every Owner exceeding the
10% ownership criteria established above have been listed.

NAME                                                   HOME ADDRESS

                                              (Attach another sheet if necessary)



Vendor must disclose whether any person(s) named above have a criminal conviction in any Municipal, County,
State or Federal Court, in this State or any other State.

Yes [ ]   No [ ]

Any rejection by the City, based upon a prior conviction, shall not take place unless and until there has been a
responsibility hearing held by the City. Also, vendor must report any conviction of any person(s) named above in
any Municipal, County, State or Federal Court during the contract or agreement period to the Corporation Counsel
of the City.

Any termination by the City, based upon subsequent conviction, shall not take place unless and until there has
been a responsibility hearing held by the City.

_________________________________________________________                                         AFFIX CORPORATE
Affiant                                                                                           SEAL HERE
(Authorized Agent of Corporation or Business Entity)

Print name and title of affiant

IN WITNESS WHEREOF, the undersigned has caused this Certificate to be executed this _________ day of

____________________________________, 20____________.

Sworn and Subscribed before me this _________ day of ____________________________________, 20_____.

                                                                                                      Page 55
_____________________________________(Notary Public)

                                                       Page 56


Business entities (contractors) receiving contracts from the City of Newark that are NOT publicly bid
(known as No-Bid Contracts) are subject to the Newark Executive Order on Pay-to-Play Reform (MEO-
07-0001). The Executive Order provides that prior to the award of such a contract, the contractor shall
disclose contributions to:

                    any Essex County, or City of Newark committee of a political party
                    any continuing political committee (a.k.a., political action committee)
                    any candidate committee of a candidate for, or holder of, an elective office:
                         o of the City of Newark
                         o of Essex
                         o of any other public entity within Essex County

The disclosure must list reportable contributions to any of the committees that exceed $300 per year that
were made during the 12 months prior to award of the contract. See MEO-07-0001 for more details on
reportable contributions.

Executive Order MEO-07-0001 itemizes the parties from whom contributions must be disclosed when a
business entity is not a natural person. This includes the following:

           individuals with an ―interest‖ ownership or control of more than 10% of the profits or assets
            of a business entity or 10% of the stock in the case of a business entity that is a corporation
            for profit
           all principals, partners, or officers of the business entity or their spouses
           any subsidiaries directly or indirectly controlled by the business entity
           IRS Code Section 527 New Jersey based organizations, directly or indirectly controlled by
            the business entity and filing as continuing political committees, (PACs).

It is the contractor’s responsibility to identify the specific committees to which contributions may have
been made and need to be disclosed. The disclosed information may exceed the minimum requirement.
The enclosed form, a content-consistent facsimile, or an electronic data file containing the required details
(along with a signed cover sheet) may be used as the contractor’s submission and is disclosable to the
public under the Open Public Records Act.

                                                                                                Page 57
 Form 16

                            CITY OF NEWARK
                      Required Pursuant To Newark Executive Order MEO-07-0001

                This form or its permitted facsimile must be submitted to the City of Newark
                          no later than 10 days prior to the award of the contract.

 Part I – Vendor Information
 Vendor Name:
 City:                                 State:             Zip:

The undersigned being authorized to certify, hereby certifies that the submission provided herein
represents compliance with the provisions of Newark Executive Order MEO-07-0001 and as represented by
the Instructions accompanying this form.

 _________________________               _________________________ _________________________
 Signature                               Printed Name              Title
 Part II – Contribution Disclosure

 Disclosure requirement: Pursuant to Newark Executive Order MEO-07-0001, this disclosure must include
 all reportable political contributions (more than $300 per year per candidate or committee, not to
 exceed $3,000 annually) over the 12 months prior to contract award. From the date of contract award
 and for the duration of the contract, the Business Entity (including its owners, officers, and partners)
 may not solicit a contribution nor make a contribution to any applicable candidates or committees.

  Check here if disclosure is provided in electronic form.

           Contributor Name                           Recipient Name                    Date         Dollar Amount

                                                                                               Page 58
 Check here if the information is continued on subsequent page(s)

                                                                     Page 59
                                     Continuation Page
                                   CITY OF NEWARK
                     Required Pursuant To Newark Executive Order MEO-07-0001

Page ___ of ______

Vendor Name: ___________________________________________

    Contributor Name                         Recipient Name                Date    Dollar Amount

 Check here if the information is continued on subsequent page(s)

                                                                                  Page 60
Form 17

               Certification of Compliance with Executive Order on Play to Pay

The Contractor hereby certifies that it has read or caused to be read the Executive Order on Pay to Play
Reform, dated February 8, 2007 (MEO-07-0001), and that the Business Entity, as that term is defined in
the Executive Order, has not made a Contribution or solicited a Contribution that would bar the award of
this Contract.

I hereby certify that the foregoing is true to the best of my knowledge and belief.


Corporate Name:


Name and Title:


                                                                                            Page 61
Form 18

  Certification of Compliance with Charitable Registration and Investigation Act
                           ( N.J.S.A. 45:17A-18 et seq.)

                     (To be Completed by Charitable Organizations Only)

        The New Jersey Charitable Registration and Investigation Act ( N.J.S.A. 45:17A-18 et
seq.) (the “Act”) regulates the fund raising activities of most charitable organizations,
professional fund raisers, and solicitors conducting business within the State of New Jersey by
requiring a charitable organization, unless exempted from registration requirements pursuant
to Section 9 of the Act, to file an annual registration statement with the New Jersey Attorney

        Under the Act "Charitable organization" means: (1) any person determined by the
federal Internal Revenue Service to be a tax exempt organization pursuant to section 501(c)(3)
of the Internal Revenue Code of 1986, 26 U.S.C. s.501(c) (3); or (2) any person who is, or holds
himself out to be, established for any benevolent, philanthropic, humane, social welfare, public
health, or other eleemosynary purpose, or for the benefit of law enforcement personnel,
firefighters or other persons who protect the public safety, or any person who in any manner
employs a charitable appeal as the basis of any solicitation, or an appeal which has a tendency
to suggest there is a charitable purpose to any such solicitation.

        I do hereby certify that I am a duly authorized officer of
_________________________(Insert Name of Organization), and that I am authorized to certify
on its behalf. I further certify that I have read or caused to be read the Act, and that I am
knowledgeable of the laws and regulations contained therein, and that,
_________________________(Insert Name of Organization) is in compliance with the all of the
provisions of the Act, as amended.

       I understand that the City of Newark will rely on this certification to review and approve
any contracts, agreements, or other related documentation with this organization.

Name of Organization __________________________ ________________________

Address ______________________________________________________________

Authorized Signature ___________________________________________________

Title________________________________ Date_____________________________

                                                                                     Page 62
Page 63
Audit Requirements


Grievance Procedures

                       OMC Page 64
                                     CONTRACT TERMS

The City of Newark shall enter into a contract with the service provider in a form to be
determined by the City of Newark upon award of said contract to the service provided.


Government Entities and Non-Profit Organization must comply with the Single Audit Act Amendments
of 1996 and OMB Circular A-133 and “Audits of State, Local Governments and Non-Profit Organizations”
(revised June 24, 1997) and New Jersey Circular 98-7 OMB.

Commercial Organizations shall have program/grant specific audit conducted in acceptance with OMB
Circular A-133 revised or New Jersey Circular 98-7 OMB.

The Audit(s) shall be performed within nine (9) months of the close of the grant period and copies of the
report must be filed with the City of Newark, i.e. City Clerk’s Office and the Newark One Stop Career
Center-NewarkWORKS. (Submit with your proposal.)


                  To formalize and secure an equitable solution to the problems which may arise
                  affecting the conditions and terms of employment of WIA staff, enrollees, applicants,
                  participants, terminatee, sub-recipients, contractors and community based
                  organizations in accordance with [S629.52], Federal Register, Vol. 48, 51, March 15,
                  1983 and the adopted new rules as detailed in NJAC.: 12:41-1.

                  The term “grievance” means a circumstance thought to be unjust or injurious; a
                  complaint or statement expressing this, against a real or imagined wrong, in terms of
                  the interpretation, application or alleged violation of the terms and conditions of
                  employment as raised by WIA staff, applicants, enrollees, participants, community
                  based organizations, sub-recipients and contractors.

                  1. Except for complaints alleging fraud, abuse or criminal activity complaints must be
                     filed within one calendar year of the occurrence [S629.55].

                  2. WIA encourages employee(s) and participant(s) to have their grievances resolved
                     informally with their supervisors, instructors or department heads. If such
                     discussions do not resolve the problem, the employee(s) participant(s) is afforded
                     an opportunity for redress through the formal grievance procedure.

                  3. In the event that an employees or participant’s grievance is not acted upon within
                     the specified time allotted (at any step) the employee(s)/participant(s) has the
                     right to take the grievance to the next higher level. This is necessary to insure that
                     grievances are processed expeditiously.

                  4. Upon filing a complaint, and at each stage, thereafter, each complainant shall be
                     notified in writing of the next step in the procedure.


              1. Individuals are responsible for initiating valid grievances and further processing as
                 specified in the procedures.

            2. Managers, supervisors and sub-recipients are responsible for maintaining order and
               discipline and to attempt to resolve grievances at the level within the limits of their
               authority, (and for initiating grievances against employees).

            3. The Director of Newark One Stop Career Center-NewarkWORKS is responsible for
               reviewing grievances when necessary and to make final local determinations in an
               attempt to resolve grievances.

            4. Failure of the aggrieved to act within the designated number of days set forth for each
               step shall be deemed as the termination of the grievance.

            5. NOSCC shall insure that the identity of any person(s) who has furnished information
               relating to, or assisting in, an investigation shall be kept confidential to the extent
               possible in accordance with a fair determination of the issues.

            6. All aggrieved parties shall be allowed the opportunity to bring witnesses and
               documentary evidence. NOSCC staff, WIA recipients and other sub-recipients shall
               cooperate in making available any person(s) under their control or employ to testify.

Procedure (Non-Criminal):

The following constitutes the sole and exclusive method for resolving grievances and shall be followed
in its entirety unless a step is waived by mutual consent. The complaint procedure shall provide for
final resolution of complaints within sixty (60) working days after filing the complaint.

Step One:

a) An aggrieved individual or sub-recipient shall, when possible, institute action within three (3)
   working days of the occurrence of the grievance and an earnest effort shall be made to settle the
   differences through discussion between the aggrieved individual and his/her immediate
   supervisor or instructor. Maximum limit for filing a complaint is one calendar year from the date
   of the occurrence, except for fraud and abuse.

b) The supervisor or instructor shall render a decision with five (5) working days after receipt of the

c) The supervisor or instructor shall, at the time of the disposition of the grievance, write an informal
   report of the purpose of documentation and maintain same in the individual’s file. The individual
   must read and sign the informal hearing report. The individual may also offer additions. The

   report shall then be forwarded to Personnel, the aggrieved and the Director of NOSCC-

Step Two:

If the grievance is not settled informally, the aggrieved person must submit within five (5) working
days following the determination of the supervisor, a detailed written statement setting forth the
grievance, a description of the remedial action being sought and any information available in support
of the complaint to the Director of NOSCC-NewarkWORKS.

Step Three:

If the Director of NOSCC-NewarkWORKS cannot resolve the grievance with five (5) working days from
receipt of the complaint, the aggrieved person has the right to appeal to the grievance committee for
a hearing. Such an appeal shall be in writing within ten (10) working days from the anticipated
receipt of the Director of NOSCC-NewarkWORKS decision. The appeal must be forwarded to:

                       Newark One Stop Career Center-NewarkWORKS
                       Affirmative Action /Equal Employment Officer
                       990 Broad Street
                       Newark, New Jersey 07102
                       (973) 733-4792

Step Four:

a) Grievance Hearings shall not be scheduled sooner than ten (10) working days, or later than fifteen
   (15) working days after the request for a hearing.

b) The Grievance Committee shall be bound by the provisions of the Workforce Investment Act of
   1998 (WIA) and all provisions as detailed in the adopted new rules N.J.A.C. 12:41-1, and be
   restricted to the application of the facts involved in the grievance as presented to them.

c) Any expenses incurred including, but not limited to:
      1. attorney fees
      2. presentation of witnesses

        3. travel expenses shall be paid by the party incurring the expense regardless of the
           disposition of the grievance.

d) A written notice shall be sent to the aggrieved of the date, time and place of the hearing, the
   manner in which it will be conducted and the issues to be decided.

e) The aggrieved shall have the opportunity, through the Grievance Committee to:

            Amend the complaint prior to the hearing.
            Withdraw the request for a hearing before the hearing date. This shall constitute
             termination of the grievance.
            Request rescheduling of the hearing for good cause.
            Be represented by an attorney or other representative of his/her choice. Refer to Step 4,
             Section “C”.
            Bring witnesses and documentary evidence.
            Have records or documents relevant to the issue(s) produced by their custodian upon
             written request.
            Question any witnesses or parties.
            Have the right to an impartial Hearing Officer.
            Receive a verbatim transcript or tape recording of the hearing.
            Receive written notice that they are entitled to a hearing within thirty (30) working days
             of filing the written grievance and that if a written decision from the hearing officer or
             designated representative is not received within sixty (60) working days of the filing of the
             complaint/grievance, then the aggrieved person can appeal to the State (address below).

Step Five:

a)    Any complaint dissatisfied with the outcome of the grievance proceedings or who
      did not receive a decision may request a review by the Governor (address below):

                         New Jersey Department of Labor and Workforce Development
                         Administrator - Employment and Training Services
                         CN 055
                         Trenton, New Jersey 08625-0055

        The complainant has one year from the date of occurrence (except for complaints regarding
        discrimination) to submit a complaint.

b)      If the Commissioner fails to issue a written decision within thirty (30) days of the State
        hearing, the complainant or respondent may appeal to the Secretary utilizing the procedures
        set forth in N.J.A.C.: 12:41-1.

Procedure (Discrimination):

A complaint must be filed at either the local or federal level within 180 days of the alleged
discrimination. The Directorate of Civil Rights and the WIA (as guided by the DCR) may extend the
filing time for good cause shown.

Each complaint shall be in writing and shall:

    be signed by the complainant or his/her authorized representative;

    contain the complainant’s name, address, and/or telephone number (and other means by which
     the complainant can be reached);

    identify the respondent:

    describe the complainant’s allegation in sufficient detail to allow the WIA or DCR to determine
     whether the WIA has jurisdiction over the complaint; the complaint was timely file and the
     complaint has apparent merit (i.e., if true, would violate the non-discrimination and equal
     opportunity provisions of WIA).

The revised Complaint Information Form (CIF) (see copies enclosed in English and Spanish), should be
used whenever a complaint is filed. The Workforce Investment Area should reproduce these forms in
desired numbers.
Each complainant and respondent has the right to be represented by an attorney or other individual
of his or her own choice. Legal costs are the responsibility of the individual(s) securing the services of
an attorney and shall not be paid with WIA funds [CFR 627.435]

(a). Complaints filed with DCR will follow the procedure outlined in section [29 CFR 34.43].

(b). Corrective and remedial action initiated by the DCR are addressed at [29 CFR 34.44
     et seq.]

Appeals to the DCR shall be submitted to:
                       Directorate of Civil Rights
                       U.S. Department of Labor
                       200 Constitution Avenue, NW
                       Room N-4123
                       Washington, DC 20210

NOSCC-NewarkWORKS will assist complainants in their exercise of this appeal right by making
available to them DCR’s official complaint Information Form and by assisting them in completing the

The CIF is the preferred method for filing a complaint. However, any written contact with DCR will
suffice to initiate a complaint.


a) NOSCC-NewarkWORKS has established and maintains a Grievance Committee for the purpose of
   hearing and making decisions on matters surrounding formal grievances which are not resolved by
   utilizing steps one through four of the preceding procedures.

b) The NOSCC-NewarkWORKS Director appoints the Grievance Committee Chairperson.

c) Decisions rendered by the Grievance Committee shall be by vote. Each vote shall have equal

d) A minimum of three (3) members of the Grievance Committee shall constitute a quorum. There
   shall be no ruling by the committee without the vote of quorum.

e) There shall be no proxy vote(s).

f)   The members of the Grievance Committee shall have the right to inspect all records, including
     pertinent personnel records, for the purpose of adjudicating the grievance.

g) The Grievance Committee shall rule on an appeal within ten (10) working days from the date of the
   hearing and in their written report shall, but not be limited to:

        1. The reason(s) for decision.

        2. A statement that the procedures delineated in this section has been fulfilled.

        3. Notice of the right of the complainant to file for a review by the Governor, within ten (10)
           days of the receipt of the decision, pursuant to Section 629.52, Federal Register, Vol. 48,
           #51, March 15, 1983, all provisions as detailed in the adopted new rules N.J.A.C. 12:41-1,
           when he/she disagrees with the Grievance Committee’s decision.

Discrimination Based on Handicap Status Only:

Complainants alleging discrimination based on handicap status must follow Section 504 procedures,
which require that complainants exhaust the local, level WIA Grievance Procedure. The WIA shall
grant a hearing and provide a written decision on a complaint not later than 30 days after the filing of
the complaint.

State Appeal (only for discrimination complaints based on handicap status):

If a complainant does not receive a decision at the WIA level within thirty (30) days of the filing of the
complaint or receives an unsatisfactory decision, the complainant has a right to appeal to the State.
This appeal should be forwarded within ten 10 days of the receipt of the adverse decision or within
ten (10) days of the date the decision should have been made by the WIA to:

                        Department of Labor and Workforce Development
                        Office of Monitor Advocate and
                        Affirmative Action Programs
                        John Fitch Plaza - Room 902B
                        Trenton, New Jersey 08625

The State Department of Labor and Workforce Development must render a final response to the
complainant within sixty (60) days from the initial date of the filing of the complaint.

Federal Appeal:

If a complainant does not receive a decision within sixty (60) days from the original filing date or
receives an unsatisfactory decision from the State, the complainant can elevate the appeal to DCR
USDOL, 200 Constitution Ave, N. W., Washington, D.C. 20210. The appeal must be filed within thirty
(30) days of the State’s decision.

Informal Resolution:

In the past states and local Workforce Investment Boards (WIB’s) have been precluded from local
level participation in complaint processing with the exception of complaints based on handicap status.
DCR now encourages informal resolution of those types of complaints at the local level whenever
possible. However, attempts at informal resolution must be considered as concurrent with, and
addendum to, filing a formal complaint with DCR.

Additional Facts:

All discrimination complaints must be filed within 180 days from the date of the alleged act.
However, the 180 days filing period may be extended by DCR upon showing of good cause.
Complaint Information Form (see enclosed copy) should be used whenever a complaint is filed.
I have read, understood and received a copy of these Grievance Procedures.

        Participant Signature                         Date