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					AGA SOS Summary                                NOTICE: The following survey responses are based on an informal s
Electronic Mapping Use in Field                and are for general information only. They are not intended to bind an
                                               company or state a company's official position. The information repres
                                               unaudited compilation of information and could contain coding or proc
Aug 2006                                       errors.
AGA contact: Kimberly Denbow kdenbow@aga.org
wing survey responses are based on an informal survey
 nformation only. They are not intended to bind any
company's official position. The information represents an
on of information and could contain coding or processing
                                                                Questions on Electronic Mapping Use in the Field
                                                      (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                                                                                     Duke Energy (Midwest = Ohio and
      Company             KeySpan Energy Delivery NY/LI                 Alagasco                    Entergy Gas (New Orleans)                                             Enbridge Gas Distribution
                                                                                                                                        Kentucky Gas Operations)

Contact Information
      Name                         Mark Sikorski                      Mike Swinson                       Benjamin Taylor                     James T Callahan               Jim Alton / Rob Milne
   Telephone #                    (516) 545-4468                                                         (504) 595-3883                       (513) 287-2824                   (416) 753-6609
        E-mail            msikorski@keyspaneneregy.com        mike.swinson@energen.com                 btaylo1@entergy.com             jim.callahan@duke-energy.com        jim.alton@enbridge.com




 What hardware do
you use in the field?




                                                                                                                                         Not applicable to our work
         Type                         Tablet                  No deployed units at this time        Standard issue new laptop                                                 Toughbook CF-18
                                                                                                                                          operations at this time
    Manufacturer                    Walkabout                                                           Dell Latitude D610                                                       Panasonic

         OS                        Windows 98                                                              Windows XP                                                  Logica/Worksuite Work Packets
        RAM                           128Mb                                                                   1 Gb                                                                 512 MB
       HD Size                         20Gb                                                                   60 Gb                                                                160 GB

     Screen size                       11"                                                                      15"                                                                 10.4"



 Are maps stored on
                                                                                                                                                                       System drawings & sketches are
the device, or is there
                           Maps are stored on the device                                                       Both                                                    stored on the device and updated
 wireless access on
                                                                                                                                                                                   regularly.
  demand or both?
                                                                Questions on Electronic Mapping Use in the Field
                                                      (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                                                                                        Duke Energy (Midwest = Ohio and
      Company              KeySpan Energy Delivery NY/LI                Alagasco                    Entergy Gas (New Orleans)                                                  Enbridge Gas Distribution
                                                                                                                                           Kentucky Gas Operations)


                                                                                                                                                                              Proposed work construction
                                                                                                                                                                            drawings are attached to Work
 If wireless, are dead                                                                          A few dead zones exist, but not an                                        Packets and sent wirelessly to field.
    zones an issue?                                                                                          issue                                                         Field worker can also access our
                                                                                                                                                                           asset records database from the
                                                                                                                                                                                         field.




How are field personnel
                                                                                                                                                                          Move location when convenient to
 instructed to deal with                                                                                   No instruction
                                                                                                                                                                                  get connectivity.
      dead zones?




 What is the update
methods & frequency
    of updates?
       CD/DVD                            X                                                                       X


    Full re-load or
                                    Full re-load                                                Flash drive full re-load of map data.
    incremental?



  Frequency (actual)                 60 days                                                                  Monthly
       Wireless                                                                                                                                                                            X



   Type of wireless
     technology



   Docking in office                                                                                                                                                                       X
                                                              Questions on Electronic Mapping Use in the Field
                                                    (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                                                                                   Duke Energy (Midwest = Ohio and
      Company            KeySpan Energy Delivery NY/LI                Alagasco                    Entergy Gas (New Orleans)                                          Enbridge Gas Distribution
                                                                                                                                      Kentucky Gas Operations)



    Full re-load or
    incremental?


  Frequency (actual)

     What other
 applications do you
run on this hardware?
 Work Management /
                                      X                                                                                                                                         X
     Dispatching
    Time Keeping                      X                                                                                                                                         X
Reference Documents                   X                                                                                                                                         X
  Company Intranet                                                                                             X                                                                X
       Internet                                                                                                X
         GPS
Drafting (map editing)                                                                                                                                                          X
        Claims                                                                                                                                                                  X
       Markout                                                                                                                                                                  X
   Sales/Marketing
  Material Ordering                                                                                                                                                             X




        Other
                                                                 Questions on Electronic Mapping Use in the Field
                                                       (For companies whose field forces use electronic hardware in the field for viewing system maps)


                          Public Service Company of New
      Company                                                             ConEd                        Laclede Gas Company                    Gas Company A          Utility Company B
                                       Mexico

Contact Information
      Name                          Ted Kircher                    Richard S. Di Loreto                      Jim Nickel
   Telephone #                    (505) 241-4936                     (718) 319-2350
        E-mail           ted.Kircher@pnmresources.com                                                 jnickel@lacledegas.com




 What hardware do
you use in the field?




        Type                   Ruggedized Laptops                   CF-29 Toughbook                  Rugged laptops & tablets                      Laptops                Laptop

    Manufacturer           Panasonic CF-28 Toughbook                    Panasonic                    Panasonic CF-29 & CF-18                     Panasonic           Itronix GoBook III

         OS                      Windows XP-Pro                       Windows 2000                               XP                            Windows 2000            Windows XP
        RAM                           256 MB                               512                                  1 GB                               Varies            Look on Website
       HD Size                         30 GB                              60 GB                                 80 GB                          10 GB - 40 GB         Look on Website

     Screen size                   12” diagonal                      15” Transflective             Laptop - 13.3”; Tablet – 10.4”                14" and 15"         Look on Website


                                                                                                   Maps are installed on the field
 Are maps stored on                                                                             laptop computers using MapFrame
                         Maps, as well as all requisite GIS
the device, or is there                                                                         software. Incremental periodic map                             Both. Mapping information and
                          data, are stored on the laptop.      Maps are stored in the laptop                                                       Device
 wireless access on                                                                             updates are done to the computers                                orthophotography is local
                        Currently no wireless access exists
  demand or both?                                                                               using a wireless local area network
                                                                                                 installed within Laclede’s facilities.
                                                                  Questions on Electronic Mapping Use in the Field
                                                        (For companies whose field forces use electronic hardware in the field for viewing system maps)


                           Public Service Company of New
      Company                                                              ConEd                        Laclede Gas Company                    Gas Company A        Utility Company B
                                        Mexico

 Contact Information                                         While our maps are not accessed
                                                                wirelessly, job completion        We are in the process of getting our
                                                              information is sent wirelessly.         local area wireless networks
 If wireless, are dead
                                                             Where there are dead zones, the       installed and configured, but we a
    zones an issue?
                                                             system will continuously attempt     do not anticipate dead zone issues
                                                               sending the information until                     locally.
                                                                        successful.



                                                              They are instructed to move their
How are field personnel
                                                               vehicles a block or two and the
 instructed to deal with
                                                              communication problem usually
      dead zones?
                                                                       corrects itself.




 What is the update
methods & frequency
    of updates?
       CD/DVD                           X                                                                                                                 X


    Full re-load or
                                Incremental updates                                                                                                Full load
    incremental?


                                                                                                                                                               Orthophotography is updated
  Frequency (actual)         As needed for CD updates                                                                                               Monthly
                                                                                                                                                                        annually.
       Wireless                                                              X                                     X                                                       X


                                                                                                   WLAN - (map updates are sent to
   Type of wireless                                                                                the vehicles daily using 802.11a
                                                                          Verizon                                                                                 Cingular and 802.11g
     technology                                                                                     protocol with Cisco centralized
                                                                                                              controller)


   Docking in office                    X                                    X
                                                                    Questions on Electronic Mapping Use in the Field
                                                         (For companies whose field forces use electronic hardware in the field for viewing system maps)


                          Public Service Company of New
      Company                                                                ConEd                         Laclede Gas Company                  Gas Company A         Utility Company B
                                       Mexico

 Contact Information
    Full re-load or                                                                                                                                             Facility information is updated
                                Incremental updates                   Incremental updates                    Incremental updates
    incremental?                                                                                                                                                          incrementally


                         As needed but no longer than two
  Frequency (actual)                                                         Monthly                                Daily                                                   Daily
                                     weeks
     What other
 applications do you
run on this hardware?
 Work Management /
                                                                                X                                                                          X                  X
     Dispatching
    Time Keeping                                                                                                                                                              X
Reference Documents                       X                                                                           X
  Company Intranet                        X                                                                                                                X
       Internet
         GPS                              X                                     X                                                                          X                  X
Drafting (map editing)                    X                                                                           X
        Claims
       Markout                            X
   Sales/Marketing
  Material Ordering



                                                                                                       We are planning to install a work
                                                              The Computer Dispatch System in
                                                                                                     management application on the field
                                                             use at Con Edison is interfaced with
                                                                                                     laptops in the near future. Also, our
                                                              all our Mainframe Systems. As we
                         Fully functional GIS and Inspection                                           drafting department uses tablet
        Other                                                      move forward, many of the
                                      application                                                      PC’s for as-built drawings in the
                                                             applications, identified above, will be
                                                                                                        field with Miner&Miner mobile
                                                              added to the system and have the
                                                                                                        designer software and Trimble
                                                                  ability to run on the hardware.
                                                                                                               ProXH GPS units.
                                                                    Questions on Electronic Mapping Use in the Field
                                                          (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                               AGL Resources (Atl.Gas Light, Vir
      Company             New Jersey Natural Gas Company        Nat Gas, Eliz.Gas, Fla City Gas,      Montana-Dakota Utilities Co.          Baltimore Gas and Electric          Puget Sound Energy
                                                                     Chat.Gas, Elton Gas)
Contact Information
      Name                   Craig Lynch / Bryant Keating                Stephanie Hull                      Kevin Alishouse                       Les Whitten                       Mark Maass
   Telephone #             (732)938-7885 / (732) 938-1040               (404) 584-4768                       (701) 222-7873                       410-291-5574                     (425) 462-3047
        E-mail                CALYNCH@NJNG.COM                      shull@aglresources.com                                                  Leslie.h.whitten@bge.com           mark.maass@pse.com




 What hardware do
you use in the field?




         Type                   Hammerhead RT800                       CF-29 Toughbook                    ToughBook Model 29                    Ruggedized Laptop                 Toughbook CF29

    Manufacturer          DRS Tactical Systems (Walkabout)                 Panasonic                           Panasonic                   Panasonic CF-28 and CF-29                 Panasonic
                            Windows 2000 migrating to XP
         OS                                                    XP (will be SP2 by end of month)         Windows XP Professional                    Windows XP                      Windows 2000
                                      Tablet
        RAM                          512 MB                                 760 MB                               512 MB                              Various                           512 MB
       HD Size                        40 GB                                  60 GB                                75 GB                              Various                            60 GB

     Screen size                        10.5"                                13.1"                                                                      13"                              12"



                                                                                                                                                                           Maps are currently stored on the
 Are maps stored on
                                                                                                                                                                          device. Approximately 6G of data.
the device, or is there
                           They will be stored on the device   The maps are stored on the device            Stored on device.             Maps are stored on the device   All maps are currently raster, and
 wireless access on
                                                                                                                                                                           are viewed through a custom vb
  demand or both?
                                                                                                                                                                                     application.
                                                                      Questions on Electronic Mapping Use in the Field
                                                          (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                 AGL Resources (Atl.Gas Light, Vir
      Company              New Jersey Natural Gas Company         Nat Gas, Eliz.Gas, Fla City Gas,       Montana-Dakota Utilities Co.       Baltimore Gas and Electric   Puget Sound Energy
                                                                       Chat.Gas, Elton Gas)
 Contact Information


 If wireless, are dead     Dead zones don’t apply in our area.
    zones an issue?                 Verizon CDMA




How are field personnel
 instructed to deal with
      dead zones?




 What is the update
methods & frequency
    of updates?
       CD/DVD                             TBD                                      X                                                                    X                        X
                                                                 This method is used for contractors
                                                                 or internal users if a major software
    Full re-load or                                              change could not be distributed via
                                                                                                         USB “Jump Drive”, Full reload                                    Incremental load
    incremental?                                                 SMS. It would be a full re-load and
                                                                   is done on a limited, as-needed
                                                                                 basis.
  Frequency (actual)                                                         As needed                             Quarterly                         Monthly                  Monthly
       Wireless                            X                                      X                                                                     X
                                                                 We have a CDMA network. Some
                                                                     users receive their updates
   Type of wireless           Updates only pushed through            wirelessly, but this is not the
                                                                                                                                                      802-11
     technology                802.11 wireless technology        preferred method due to speed and
                                                                 volume of data. The update would
                                                                   be incremental and infrequent.
   Docking in office                       X                                      X                                                                     X
                                                                      Questions on Electronic Mapping Use in the Field
                                                           (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                  AGL Resources (Atl.Gas Light, Vir
      Company            New Jersey Natural Gas Company            Nat Gas, Eliz.Gas, Fla City Gas,    Montana-Dakota Utilities Co.          Baltimore Gas and Electric          Puget Sound Energy
                                                                        Chat.Gas, Elton Gas)
 Contact Information
                                                                   This is the preferred method for
    Full re-load or
                                                                   incremental data and software
    incremental?
                                                                               changes.


  Frequency (actual)                                                 This process occurs weekly                                                        Weekly

     What other
 applications do you
run on this hardware?
 Work Management /
                                           X                                      X                                  X                                   X
     Dispatching
    Time Keeping                           X                                      X
Reference Documents                                                               X                                  X                                   X
  Company Intranet                                                                X                                  X
       Internet                                                                                                      X
         GPS                               X                                      X                                                                      X
Drafting (map editing)                                                            X
        Claims                                                                    X
       Markout
   Sales/Marketing
  Material Ordering
                         Printing receipts for collections work                                                                                                               Most laptops in field are used
                           orders (4” O’neil printers), Order                                                                                                               strictly for mapping. There are a
                          creation,(Tec’s can created orders                                                                                                                small percentage which do have
                           requests from the Mobile device                                                                                                                  wireless capability. Those have
                          and send the request to the Host.                                                                                                               access to all corporate systems, but
                          The Host will then create the order                                                                                                              still use the maps that are loaded
        Other             and return the order to the Tec. for                                                                                                              locally. PSE is in the process of
                         completion. Fields Queries form the                                                                                                                   implementing a new mobile
                             Mobile devise such as; Parts                                                                                                                 scheduling and dispatching system,
                         History, Service History, Street Leak                                                                                                                so soon all will have wireless
                            History, Leak Recheck History,                                                                                                                 access. We have not yet finalized
                           Accounts on a Street, Collectors                                                                                                               how the mapping application will be
                                      Statement.                                                                                                                                          affected.
                                                                   Questions on Electronic Mapping Use in the Field
                                                        (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company              Southern Connecticut Gas Co.               Ameren Services                      Peoples Energy                        We Energies                 Utility Company C


Contact Information
      Name                         Rebecca Lenk                          Andy Sugg                           Joy Mitchell                         John Place
   Telephone #                    (203) 795-7762                       (314) 554-3832                      (773) 395-7472                       (414) 385-6144
        E-mail                                                      ASugg@Ameren.com                                                    john.place@we-energies.com
                                                              Win98 on Panasonic CF-27 and CF-
                                                               28, WinXP Panasonic CF-29, and         Fixed Wireless modems with
                                                                  Win2k on Itronix Go Books.        GPS(Global Positioning System).
                                                              Preferred hardware is WinXP on CF- Rugged laptops mounted into trucks
 What hardware do
                                                               29. 80+% of field hardware will be       with external data and gps
you use in the field?
                                                                on this platform by the end of the   antennas. Rugged laptops with
                                                                year. All of the hardware will be  internal non-gps wireless modems
                                                                running WinXP by the end of the         are utilized as spare pool.
                                                                               year.
         Type                    Dell Latitude D610                         CF-29                      GoBook III    - IX260+                  Standard laptop                    Laptops

    Manufacturer                        Dell                              Panasonic                             Itronix                              Dell                Dell & Panasonic Toughbook

         OS                         Windows XP                          Windows XP                          Windows XP                           Windows XP                     Windows XP
        RAM                           512 MB                               512 MB                            512 MBN DDR                     512 MB is adequate                    1 GB
       HD Size                         40 GB                                40 GB                           40 GB w/heater                  Typically 10 gigabytes             80 GB & 60 GB
                                                                                                  Basic enhance transmissive 12.1”
                                                                                                                                        Typically 10-inch, some models
     Screen size                        15"                          1024x768 resolution          transflective XGA 1024 x 768 LCD                                               17” & 10”
                                                                                                                                              vary up to 13-inch
                                                                                                              Touch Panel


 Are maps stored on
                                                                                                 Maps are not stored on the device.
the device, or is there   Over ½ million records are stored
                                                                Maps are stored on the device      We have wireless access on             Maps are stored on device         Stored on the device
 wireless access on           on the laptop hard drive
                                                                                                             demand.
  demand or both?
                                                                Questions on Electronic Mapping Use in the Field
                                                      (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company              Southern Connecticut Gas Co.            Ameren Services                          Peoples Energy                     We Energies     Utility Company C


 Contact Information


 If wireless, are dead                                                                               We do have dead zones, but
    zones an issue?                                                                               wireless coverage is good overall.




                                                                                                  If a dead zone is encountered, field
                                                                                                   personnel are instructed to drive a
                                                                                                  couple hundred feet until they have
How are field personnel
                                                                                                       a signal. If the dead zone is
 instructed to deal with
                                                                                                    relatively large, the area that the
      dead zones?
                                                                                                      employee had a problem in is
                                                                                                   logged and the information is sent
                                                                                                   to our wireless provider for action.

 What is the update
methods & frequency
    of updates?
       CD/DVD                                                               X                                                                        X


                                                            Disks contain all the data, but the
    Full re-load or
                                                           installer only installs new/changed                                                  Full re-load
    incremental?
                                                                            files


  Frequency (actual)                                         Disks are cut 3 times per year.                                                 Once per month
       Wireless                                                             X                                      X


                                                                                                   Verizon CDMA – Code Division
   Type of wireless                                                                               Multiple Access, 1Xrtt -60-80kbps,
                                                                        802.11b
     technology                                                                                       and EVDO-Evolution-Data
                                                                                                       Optimized - 400-700kbps


   Docking in office                    X                                   X                                                                        X                X
                                                                  Questions on Electronic Mapping Use in the Field
                                                        (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company              Southern Connecticut Gas Co.               Ameren Services                       Peoples Energy                          We Energies                Utility Company C


 Contact Information                                           Map data is updated on servers
                           The database tables are dropped
                                                             weekly. Users can plug into LAN to
    Full re-load or      and fully reloaded. Only the images
                                                                get any new/changed files by                                                         Full re-load
    incremental?          that were changed or added since
                                                              running an update script from the
                         last laptop update are downloaded.
                                                                           server.
                                                                                                                                            Once per week as network is
  Frequency (actual)
                                                                                                                                             updated on a weekly basis.
     What other                                                                                     We provided all of the following
 applications do you                                                                              functionality to the field through the
run on this hardware?                                                                                      same application.
 Work Management /
                                                                             X                                                                            X
     Dispatching
    Time Keeping
Reference Documents
  Company Intranet
       Internet
         GPS                                                                 X                                      X
Drafting (map editing)                                                       X
        Claims
       Markout
   Sales/Marketing
  Material Ordering



                          Customer Active accounts system.                                              We provide aerials; asset
                         This is an in house app that displays                                        information including recent
                           the meter activity on a street. We                                          maintenance history, some
                            may not have a service order at     Zone Alarm, Symantec Anti-Virus, customer information; and a module        Marking up map with corrections
        Other                                                                                                                                                                SmallWorld View (GIS)
                         house #35 but the inspector can see              Padcomm                 for assignment and completion of          that can be sent to Mapping
                          that there is an active meter at that                                     field regulatory inspections and
                           address via the Customer Active                                         locates which includes sketching
                                   accounts system.                                                     ability for leak rechecks.
                                                                 Questions on Electronic Mapping Use in the Field
                                                     (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                            NiSource: Columbia Gas of Ohio,
      Company            SEMCO ENERGY Gas Company           Kentucky, Pennsylvania, Maryland,                  Exelon                    Philadelphia Gas Works               Union Gas Limited
                                                             Bay State Gas, Northern Utilities
Contact Information
      Name                        Leo A. Sonck                         Terry Iffland                      Thomas F Ewing                        Mike Jones                      Laverne Hanley
   Telephone #                                                       (614) 460-4292                        (215) 841-6975                     (215) 694-6691                    (519) 436-4620
       E-mail             leo.sonck@semcoenergy.com               tiffland@nisource.com                                                 mike.jones@pgworks.com              lhanley@uniongas.com




 What hardware do                                                                                                                                                       Two different devices are used
you use in the field?                                                                                                                                                      (PDA data is in "red").




                        Ruggedized Notebooks CF-18’s and
        Type                                                             Laptop                          CF 29 Toughbook                   Rugged-ized Laptop              CF27 / Ruggedized PDA
                                    CF-29’s
                                                                                                                                                                       Panasonic Toughbook / Intermec
    Manufacturer             Panasonic Toughbooks                       Dell C600                            Panasonic                      Itronics Go-Book III
                                                                                                                                                                                    741
                                                                                                                                                                       Windows 2000 / Windows Mobile
         OS                     Windows XP Pro                Windows 2000, Windows XP                    XP professional                      Windows XP
                                                                                                                                                                                   2003
        RAM                          1 GB                                512 MB                                512 MB                            512 MB                        1 GB / 128 MB
       HD Size                       60 GB                                20 GB                                 80 GB                             40 GB                       9.3 GB / 128 MB
                                                                                                 13.3 inches Transmissive Outdoor
     Screen size                      12"                                  12"                                                                     12.1"                          12" / 4"x6"
                                                                                                             readable

                        Maps are stored on the device and                                         All maps are stored locally on the
 Are maps stored on     our updates are controlled access                                         device. The image is built so it is
the device, or is there  whenConnected to Wi-Fi in our                                            mandatory to update the maps at       There is wireless access on   Maps are not stored on the device. /
                                                             Maps are stored on the device.
 wireless access on service yards. When the trucks are                                           the latest every two weeks. We are              demand.               Maps are stored on the device.
  demand or both?        out on the RF (Radio) network                                             exploring both WIFI and cellular
                           updates will not be allowed.                                                   updates of maps.
                                                                     Questions on Electronic Mapping Use in the Field
                                                           (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                                NiSource: Columbia Gas of Ohio,
      Company               SEMCO ENERGY Gas Company            Kentucky, Pennsylvania, Maryland,                 Exelon                      Philadelphia Gas Works              Union Gas Limited
                                                                 Bay State Gas, Northern Utilities
 Contact Information

                                                                                                                                            Minor dead zone issues. Our
 If wireless, are dead                                                                                                                                                        Now using Satellite wireless
                                                                                                                                          service area Philadelphia has few
    zones an issue?                                                                                                                                                              transmission / N/A
                                                                                                                                                  small dead zones.




How are field personnel
                                                                                                                                          Field personnel are instructed to
 instructed to deal with
                                                                                                                                                move to get a signal.
      dead zones?




 What is the update
methods & frequency
    of updates?
       CD/DVD                               X                                   X                                                                                                          X
                           Updates are controlled access when
                                                               Updates are done with full re-loads.
                             connected to Wi-Fi in our service
    Full re-load or                                              Maps are distributed on CD and
                            yards. When the trucks are out on                                                                                                                  Complete reload via CD
    incremental?                                                loaded on the laptops by the user
                           the RF (Radio) network updates will
                                                                     via an install program.
                                     not be allowed.

  Frequency (actual)                                                                                                                                                                    Monthly
       Wireless                                                                                                                                          X



   Type of wireless                                                                                                                        Verizon Air Card 1XERT EVDO
     technology                                                                                                                                  Card 1XRTT Level



   Docking in office                                                                                                 X                                                                     X
                                                         Questions on Electronic Mapping Use in the Field
                                               (For companies whose field forces use electronic hardware in the field for viewing system maps)


                                                    NiSource: Columbia Gas of Ohio,
      Company            SEMCO ENERGY Gas Company   Kentucky, Pennsylvania, Maryland,                 Exelon                      Philadelphia Gas Works                Union Gas Limited
                                                     Bay State Gas, Northern Utilities
 Contact Information
    Full re-load or                                                                                                                                                Complete reload via docking
                                                                                               Incremental updates
    incremental?                                                                                                                                                            process


                                                                                          Must update after two weeks or
  Frequency (actual)                                                                                                                                                         Weekly
                                                                                             cannot utilize machine.
     What other
 applications do you
run on this hardware?
 Work Management /
                                    X                               X                                    X                                                                    X/X
     Dispatching
    Time Keeping                                                    X                                                                                                         X/X
Reference Documents                                                 X                                    X                                   X                                 X
  Company Intranet                                                                                       X
       Internet                                                                                          X
         GPS                        X                                                                    X                                                                      X
Drafting (map editing)                                              X                                    X                                                                      X
        Claims
       Markout                                                                                           X                                                                    X/X
   Sales/Marketing
  Material Ordering                                                                                                                                                             X




                                                    Time keeping is part of our mobile                                       MS Office, VoloView a map viewer,
                                                    application. Reference documents                                           Web service interface to PGW     Inspections – valves & station
        Other                                          – some policy and procedure                                            Underground Facilities Database equipment. Notifications of errors &
                                                    documentation. Drafting - on some                                            (UFD)& PGW Customer                omissions in the GIS
                                                     machines we have CAD installed.                                             Information System(CIS)
                                                                  Questions on Electronic Mapping Use in the Field
                                                        (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company                    Consumers Energy


Contact Information
      Name                           Seth Gerber
   Telephone #                     (517) 788-1465
        E-mail




 What hardware do         Panasonic rollout is underway and
you use in the field?        replacing the items in "red"




                          Toughbook / Hammer Head (XRT
         Type
                                    and HH3)
    Manufacturer              Panasonic / Walk About

         OS                 Windows XP / Windows 2000
        RAM                    1 GB / 512 MB - 1 GB
       HD Size                  40 GB / 10 - 40 GB

     Screen size                    10.4” / 10.4”



 Are maps stored on
the device, or is there
                           Maps are stored on the device
 wireless access on
  demand or both?
                                                        Questions on Electronic Mapping Use in the Field
                                              (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company              Consumers Energy


 Contact Information


 If wireless, are dead
    zones an issue?




How are field personnel
 instructed to deal with
      dead zones?




 What is the update
methods & frequency
    of updates?
       CD/DVD


    Full re-load or
    incremental?



  Frequency (actual)
       Wireless



   Type of wireless
     technology



   Docking in office              X
                                                         Questions on Electronic Mapping Use in the Field
                                               (For companies whose field forces use electronic hardware in the field for viewing system maps)



      Company            Consumers Energy


 Contact Information
    Full re-load or
                         Incremental updates
    incremental?


  Frequency (actual)       Daily updates.

     What other
 applications do you
run on this hardware?
 Work Management /
                                 X
     Dispatching
    Time Keeping                 X
Reference Documents              X
  Company Intranet
       Internet                  X
         GPS                     X
Drafting (map editing)           X
        Claims                   X
       Markout
   Sales/Marketing
  Material Ordering              X




        Other

				
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posted:6/25/2011
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