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									Introductory
Sheltered Housing
Tenancy Agreement




     P LE
and




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Secure
Sheltered Housing
Tenancy Agreement   This document states the
                    terms and conditions by which
                    you occupy the Property/Your
                    Home. Please keep it in a safe
                    place.

                    You must read this Tenancy
                    Agreement before signing it.




                         Housing Services
                       www.kingston.gov.uk
                          December 2008
SA M P LE
2
Sheltered Housing Tenancy Agreement
for Introductory and Secure Tenants




WELCOME

If you have difficulty reading this document because of a disability or because English is
not your first language, we can help you. Please call our helpline on 020 8547 5757 or ask
someone to call on your behalf.

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                                              (Kingston Council Helpline)




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     Urdu




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    KINGSTON COUNCIL
Sheltered Housing Tenancy Agreement
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CONTENTS
Section A: Terms and Conditions of Tenancy ....................................................................2
1.     Jargon explained..............................................................................................................2
2.     Introduction ......................................................................................................................6
       Your Rights as an Introductory Tenant ............................................................................6
       Your Rights as a Secure Tenant ......................................................................................8
       The importance of keeping your Tenancy Agreement .....................................................8
3.     Rent and other charges ...................................................................................................9




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4.     Changes to rent and other charges ...............................................................................10




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5.     Changes to other terms of your Tenancy Agreement ....................................................10




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6.     Occupation, use and care of the Property/Your Home ..................................................10
7.     Conduct/Antisocial Behaviour ........................................................................................13
8.     Safety, security and time away from the Property/Your Home ......................................15
9.     Repairs, maintenance, decoration, alterations and improvements ................................16
10. Access ...........................................................................................................................19
11. Animals ..........................................................................................................................20
12. Communal areas, joint access ways and facilities .........................................................21
13. Vehicles .........................................................................................................................22
14. Ending your tenancy and leaving the Property/Your Home ...........................................23
15. Assignment, Mutual Exchange, Succession and Right to Buy ......................................25
16. Information, consultation and participation ....................................................................27
17. Serving of Notices and requesting permission from the Council ...................................27
18. Special Conditions .........................................................................................................29
Section B: Introductory and Secure Sheltered Housing Tenancy Agreement ..............30
Section C: Tenant’s Declaration ........................................................................................31
Section D: Tenant Information Sheet ................................................................................32
Section E: Tenant’s Notice to Quit .....................................................................................33
                                                                                                                                              1
    Housing
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SECTION A: Terms and Conditions of Tenancy

     1. Jargon Explained
        Acceptable Behaviour Contract (ABC)
        An Acceptable Behaviour Contract (ABC) is a voluntary written agreement between
        a person who may have been involved in antisocial behaviour and one or more local
        agencies whose role it is to prevent such behaviour (for example the Police and
        Housing Department). ABCs are most commonly used for young people but may also




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        be used for adults.




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        Agent




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        Anyone acting for or on behalf of Kingston Council.

        Animal
        Includes bird, insect, reptile, spider, fish.

        Antisocial Behaviour
        Antisocial behaviour is any act, or failure to do something, which causes or is likely
        to cause a nuisance or harassment or which interferes with the peace, comfort or
        convenience of other people living in the local area. The behaviour can range from
        relatively minor acts such as litter to very serious for example racial harassment. This
        behaviour can lead to legal action being taken by the Council.

        Anti-Social Behaviour Order (ASBO)
        An Anti-Social Behaviour Order is an Order made by a magistrate which aims to prevent
        an individual acting in an antisocial manner.

        Assignment
        An assignment means a transfer of your tenancy to another person.

        Assured Shorthold Tenancy
        A tenancy for a fixed period of at least six months during which the tenant cannot be
        evicted other than by a Court Order.

        Assured Tenants
        Tenant of a Registered Social Landlord (RSL) that cannot be evicted without a
        Court Order.

        Common/Communal Areas
        Means any other part of the building or the estate in which your Property/Your Home is
        situated where you and your household are permitted to go. This also includes, but is

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Sheltered Housing Tenancy Agreement
for Introductory and Secure Tenants




     not limited to, any fire escape, stairway, passageway, corridor, lift, rubbish chute, bin,
     drive, path, lane, road, or other access, communal gardens and play areas.

     Demotion of Tenancy
     Demotion of a secure tenancy following a Court Order as a result of antisocial behaviour
     - similar to an introductory tenancy - with loss of rights including Right to Buy and
     Mutual Exchange.

     Fixtures and Fittings
     Such items include kitchen units, bathrooms and sanitary ware, plumbing systems,
     electrical circuits, sockets, switches, lamp holders, doors and locks, glazing.




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     Flat




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     A self-contained unit of accommodation usually on one level - usually one of a number




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     within a building.




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     Garden
     Lawns, hedges, flower beds, trees, shrubs, outside walls and fences, and any identified
     piece of land belonging exclusively to the Property/Your Home.

     Improvement
     Any alteration or addition to the Property/Your Home.

     Introductory Tenancy
     An Introductory Tenancy currently lasts for a minimum of 1 year (subject to statute). If
     you break the tenancy conditions we can end the tenancy in court before you become a
     secure tenant.

     Joint Tenants
     Joint tenants are both responsible for all the rent and charges. That means if one joint
     tenant leaves we can collect all the rent, charges and any arrears from the remaining
     tenant. Either joint tenant can give notice to end the tenancy. The other joint tenant
     would then have to leave unless we decided they could stay. We will not end a joint
     tenancy without trying to contact both tenants.

     Landlord
     Us, Kingston Council.




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        Local Area
        The neighbourhood and surrounding area where the Property/Your Home is located,
        including privately owned or housing association properties, local businesses and
        services and open spaces.

        Maisonette
        A flat with usually more than one floor with its own entrance from the outside.




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        Mutual Exchange




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        Exchanging your Property/Your Home for another by mutual consent, subject to




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        approval by the Council by way of assignment.

        Neighbours
        Your neighbours include everyone living in the local area, including people who own
        their own homes, private landlord tenants, housing association tenants and local
        businesses.

        Notices
        For example, advising Termination of Tenancy or applying for Right to Buy.

        Property/Your Home
        The Property/Your Home you live in, including any garden, but not including any
        common areas.

        Registered Social Landlord (RSL)
        A housing association or a not for profit company registered by the Housing Corporation
        to provide social housing.

        Relative
        Parents, children, grandparents, brothers, sisters, uncles, aunts, nephews, nieces, step-
        relatives and adopted children.

        Rent
        Payment made by a tenant for occupation of, and services to, the Property/Your Home.
        The rent may also include or have additional charges that must be paid.

        Scheme Manager
        A council employee who lives on the sheltered housing scheme and is available as a
        good neighbour to residents and looks after the building.


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Sheltered Housing Tenancy Agreement
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     Secure Tenant
     By law secure tenants have the right to stay in a Property/Your Home. We cannot
     remove a secure tenant from a Property/Your Home unless a court grants an Order for
     Possession.

     Spouse/Partner
     Husband/wife/civil partner in marriage or domestic partner in a long-term relationship.

     Sub-let
     Giving another person the exclusive right to live in part of the Property/Your Home but
     you must also remain living there as your main home.




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     Tenant




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     You, the person who signs the Tenancy Agreement.




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     Us, We, Our or the Council
     Kingston Council. “Officers”, “employees” or “contractors” means everyone working on
     behalf of the Council.

     Vehicle
     A car, bus, lorry, motorbike, bike, boat, caravan, trailer or similar.

     Visitors
     Means people not living with you but who come to see you at your home.

     Void Inspection
     An inspection of the Property/Your Home when you have moved out.

     Written Permission
     A letter or authorisation form from us giving you permission to do certain things, which
     may also contain conditions.

     You
     Everyone who signs the Tenancy Agreement. Joint tenants are equally responsible,
     either individually or together, to carry out the terms of the Tenancy Agreement.

     Your Household
     Your family and any other persons living at your Property/Your Home including
     any pets.


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     2. Introduction
        2.1    Your Tenancy Agreement is a binding contract between you (that is, the
               Tenant(s)) and the Council. It contains your rights and obligations as a tenant
               and our rights and obligations as your landlord. Your Tenancy Agreement has
               been drafted in accordance with the Council’s policies and the law in June 2008.




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        Your Rights as an Introductory Tenant




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        2.2    Since 12 June 1997 the Council has operated an Introductory Tenancy Scheme




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               and so long as this scheme is in force the relevant statutory provisions (currently




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               Chapter 1 Part V Housing Act 1996 (as amended)) shall apply to your Tenancy
               Agreement.

        2.3    Subject to Section 125 Housing Act 1996 (as amended) Introductory Tenancies
               are for a trial period of 1 year beginning from the Introductory Tenancy’s start
               date. Any continuous period for which you have held an Introductory Tenancy or
               an Assured Shorthold Tenancy granted by a Registered Social Landlord (RSL)
               immediately before this tenancy will count towards the trial period.

        2.4    If you conduct yourself/yourselves appropriately during the trial period the
               tenancy will automatically become secure after 12 months unless possession
               proceedings have been issued. If you fail to conduct yourself/yourselves
               appropriately during the trial period, the Council may extend the trial period for
               a further 6 months. If we decide to extend the trial period, we will notify you in
               writing prior to the end of the initial trial period.

        2.5    Whilst the tenancy is an Introductory Tenancy the following amendments
               and additions will apply:

               Ending your tenancy and leaving the Property/Your Home:
               Clause 14.7 shall be substituted with:

               14.7    The Council can end an Introductory Tenancy by obtaining a Court
                       Order. Before applying to the Court for an Order for Possession, the
                       Council must first serve a ‘Notice of Proceedings for Possession of an
                       Introductory Tenancy’ in accordance with Section 128 Housing Act 1996
                       (as amended). Following the issue of possession proceedings the Court
                       shall make an Order for Possession in accordance with Section 127
                       Housing Act 1996.
                       However, if an Introductory Tenancy no longer exists because, for
                       example, you have stopped occupying the Property/Your Home as your
6
                                                      Shaded text shows the differences in clauses if you
    KINGSTON COUNCIL                                  are an introductory tenant
Sheltered Housing Tenancy Agreement
for Introductory and Secure Tenants




                      only or main home, the Council may end the tenancy by giving you at
                      least 28 days written Notice to Quit.
            Assignment (transfer of tenancy from you to another person):
            Clause 15.1 shall be substituted with:

            15.1      An Introductory Tenancy cannot be assigned except in the cases
                      mentioned below:
                      15.1.1 An assignment pursuant to a Court Order made under:
                              n   Sections 23A and 24 Matrimonial Causes Act 1973




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                                  (property adjustment orders in connection with matrimonial
                                  proceedings).




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                                  Section 17(1) Matrimonial and Family Proceedings Act




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                              n




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                                  1984 (property adjustment orders after overseas divorce etc).
                              n   Paragraph 1 Schedule 1 Children Act 1989 (orders for
                                  financial relief against parents).
                      15.1.2 An assignment to a person who would be qualified to succeed
                             you if you died immediately before the assignment.
            Mutual Exchange:
            Clauses 15.3, 15.4 and 15.5 shall be substituted with:

            15.3      An Introductory Tenancy cannot be assigned except as set out at 15.1.1
                      and 15.1.2 above. However, the Council is willing to extend this, subject
                      to the tenant(s) obtaining the Council’s prior written permission, so that
                      the tenant(s) can apply for an exchange as an introductory tenant with

                                 CLAUSES
                      another introductory tenant or secure tenant or an assured tenant of
                      a Registered Social Landlord, a Housing Trust which is a charity, the
                      Housing Corporation or Housing for Wales.
            15.4               15.3 AND 15.4
                      Permission, which may be conditional on the tenant(s) paying any

                             NOW WITHDRAWN
                      rent outstanding or remedying any other broken terms of this Tenancy
                      Agreement, will be given subject to the grounds set out in Schedule 3
                      Housing Act 1985 and the agreement of any other landlord. Such an
                      exchange must be carried out under the special introductory tenancy
                      exchange procedure which requires the tenant(s) to surrender their
                      current tenancy so that they can be given a new tenancy of the property
                      that they are moving to.


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    Shaded text shows the differences in clauses if you
    are an introductory tenant                                        Tenant(s) Initials
    Housing
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        Your Rights as a Secure Tenant
        2.6    By law secure tenants and their landlords have a number of legal rights and
               obligations. For example, as a secure tenant you have the right to:
               n   pass on your tenancy when you die
               n   exchange your tenancy with another tenant




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               n   repair the Property/Your Home, if the landlord fails to do so




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               n   be consulted about the way in which the Property/Your Home is managed.




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               The rights of secure tenants are set out in the Housing Act 1985 (as amended).

        2.7    A Secure Tenancy can only be ended by the Council obtaining a Court Order
               for Possession. The circumstances in which the Court will grant this type of
               order are strictly controlled by law. However, to remain a secure tenant, you (or
               at least one joint tenant) must occupy the Property/Your Home as your only or
               main home. If you do not, you may lose your Secure Tenancy and we will be
               entitled to serve a ‘Notice to Quit’ on you and apply to the Court for an Order for
               Possession of the Property/Your Home.

        The importance of keeping your Tenancy Agreement
        2.8    If you, your household or visitors do not keep to the rights and obligations set out
               in your Tenancy Agreement, the Council may take such action as it considers
               appropriate. This may include:
               n   Recovering from you any costs that are incurred as a result of you breaking
                   the terms of your tenancy.
               n   Asking you, or members of your household, to sign an Acceptable Behaviour
                   Contract (ABC).
               n   Applying to the Court for an Anti-Social Behaviour Order (ASBO).
               n   Applying to the Court for an Order for Possession (this may result in you losing
                   your tenancy and you and your household being evicted).
               n   Applying to the Court for a Demotion Order (this may result in you losing some
                   or all of your rights as a secure tenant. Demoted tenants have less security
                   and can be evicted more quickly than secure tenants).
         2.9   The Council will not normally re-house you and/or your household if you have
               broken the terms of your Tenancy Agreement. This is subject to certain statutory
               obligations that we have to house people.

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    KINGSTON COUNCIL
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            Some examples of breaking the terms of your tenancy which we consider
            serious are:
            n   Not paying rent.
            n   Committing antisocial behaviour.
     2.10   As long as you pay the rent and you and your household and any visitors keep
            to the terms of your Tenancy Agreement, you shall be entitled to occupy the
            Property/Your Home for the duration of your tenancy. The Council will not
            interfere with your right to possession or ask the Court to make an Order for
            Possession unless the Property/Your Home is required for another reason (for




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            example, should your home require demolition).




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     2.11   If you are unsure of any of your rights under this Agreement, you should consult




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            a solicitor, a law/legal advice centre or Citizens Advice Bureau before signing it.




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            Any complaints about Housing Services should be discussed with your Scheme
            Manager or through the Housing Contact Centre. The Council’s complaints
            procedure can be found at www.kingston.gov.uk or you can ask for details from
            the Housing Contact Centre.

3. Rent and other charges
     3.1    The rent and any other charges must be paid in advance every Monday. The first
            payment is due on the date your tenancy begins. Rent and other charges may
            be paid on a calendar month basis but payment must be made in advance by the
            sixth day of the month.

     3.2    It is a condition of your tenancy that any service charges or charges for support
            services for the Property/Your Home, are part of the rent.

     3.3    Joint tenants are equally responsible for paying all (not just half) the rent and any
            arrears of rent. The Council can ask for all the money owed from either or both
            of the joint tenants. If one tenant leaves, they remain liable for the rent and any
            arrears as does the remaining tenant.

     3.4    Where any rent is payable by Housing Benefit it shall be paid directly to the rent
            account. You are responsible for making and pursuing any claim for Housing
            Benefit.




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                                                                     Tenant(s) Initials
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     4. Changes to rent and other charges
        4.1   The amount of rent and service charges may be changed once the Council has
              served a Notice addressed to the tenant(s) at the Property/Your Home giving
              details of the changes. The changes will take effect 4 weeks after the date of
              service of the Notice. Changes to rent and service charges will usually take place
              on the first Monday in April.




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        4.2   The amount of water charges you pay shall be the exact amount payable for the




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              Property/Your Home to the water authority. Any changes will be notified in writing




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              addressed to you at the Property/Your Home giving details of the changes. The




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              changes will take effect immediately.

     5. Changes to other terms of your Tenancy Agreement
        5.1   Changes to the terms and conditions of your Tenancy Agreement can be made:

              5.1.1   By written agreement between you and the Council.
              5.1.2   In accordance with the law which currently requires us to serve a
                      preliminary notice on you giving full details of the changes and inviting
                      your comments on the changes within a reasonable period of time.
                      Following consideration of any comments, a final notice, addressed
                      to you and served at the Property/Your Home, will give details of the
                      changes and the date they take effect. This shall be at least 4 weeks (or
                      one month if you have a monthly tenancy) after the date of service of the
                      final notice.
              5.1.3   In accordance with sections 14 to 17 Anti-Social Behaviour Act 2003
                      by applying to the Court for an Order demoting the tenancy. Before
                      applying for such an Order, we must first serve you with a Notice Before
                      Proceedings for Demotion. If the Court demotes your tenancy, you
                      will lose some of the rights which you had as a secure tenant. We will
                      provide you with details of the changes to your rights should this happen.

     6. Occupation, use and care of the Property/Your Home
        6.1   You (or in the case of joint tenants, at least one of you) must occupy the
              Property/Your Home as your only or main home and use it in accordance with
              the terms of your Tenancy Agreement. You must move into the Property/Your
              Home within 7 days of the date on which your tenancy begins, unless agreed

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           otherwise in writing, but the first payment of rent is due on the first day the
           tenancy begins.

     6.2   You must not allow anyone to stay, sleep (other than for a maximum of 2 nights)
           or live at the Property/Your Home unless:
           n   they are a tenant
           n   named as an authorised occupant in your Tenancy Agreement
           n   the tenant(s) has obtained prior written permission from the Council
           except in emergencies when you must tell your Scheme Manager. You must not




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           allow the Property/Your Home to become overcrowded. Overcrowding may result
           in you losing your Secure Tenancy.




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     6.3   You must not sub-let any of the Property/Your Home. Sub-letting any part of the




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           Property/Your Home will result in you losing your Secure Tenancy.

     6.4   You must only use the Property/Your Home to live in and not for any business or
           other purpose, unless the Council has given prior written permission. Permission
           will not be granted where it would result in breaking Planning Regulations or
           cause nuisance or annoyance to neighbours or anyone in the local area.

     6.5   You are responsible for your belongings and the decoration of the Property/
           Your Home and it is your responsibility to take out insurance to protect them.
           We recommend that a contents insurance policy is taken out as it can protect
           belongings and decorations in cases of accidental damage, fire, flood, theft, loss
           and so on. We have an approved insurance scheme, which is comprehensive
           and cheap. Information about this can be obtained from the Housing Contact
           Centre or go to our website www.kingston.gov.uk to find out more.

     6.6   You must ensure that all appliances such as dishwashers and washing machines
           are properly connected to the water supply, drainage and other services and are
           in accordance with all applicable standards. You must also take such reasonable
           steps as are necessary to ensure that pipes do not freeze up, that any damp
           proof course is not broken, that waste and soil pipes do not become blocked
           or contaminated and that no water or other fluid is allowed to seep from the
           Property/Your Home.

     6.7   You must make sure that you keep the whole of the Property/Your Home clean
           and free from rubbish and vermin.


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                                                                     Tenant(s) Initials
 Housing
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     6.8    You must make sure that nothing is thrown, dropped or allowed to fall from any
            window or balcony or any part of the outside of the Property/Your Home or onto
            or into other land or property.

     6.9    You must not keep any moped, motorbike or similar vehicle, or any other
            machine driven by an engine (other than an electric mobility scooter - see Clause
            13.7), inside the Property/Your Home or in any outbuilding such as a shed which




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            is directly attached to the Property/Your Home.




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     6.10   You, your household and visitors must not hang any washing outside the




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            Property/Your Home, over communal balconies, walkways or other common




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            areas. Washing may be hung within the confines of the Property/Your Home or
            a private balcony or within a communal drying area specifically provided for that
            purpose.

     6.11   You, your household and visitors may display appropriate posters on a temporary
            basis in any window of the Property/Your Home but shall not otherwise exhibit
            or affix to the Property/Your Home or common areas, any sign, placard, notice
            place or board without prior written consent. (Posters that could be regarded in
            any way as offensive will not be permitted).

     6.12   You, your household and visitors shall comply with any statutory or other legal
            requirements relating to or in any way affecting occupation of the Property/Your
            Home.

     6.13   You shall use any heating and hot water that are supplied via a communal
            system and any other services supplied by the Council solely for personal
            domestic purposes. Communal heating is provided at our discretion. You are
            entitled to reimbursement of heating/hot water service charges in the event of
            loss of supply for a period of more than one week occurring either continuously
            or intermittently over a longer period. An application for any such reimbursement
            must be submitted to us in writing before it can be considered.

     6.14   You are responsible for your household refuse and items to be recycled.
            You must:

            6.14.1 Ensure that items to be recycled are done so in accordance with the
                   Council’s recycling policies.
            6.14.2 Separate non-recyclable and recyclable items and place in separate
                   bags and/or recycling bins.


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           6.14.3 On your collection day place collectable refuse and recycling outside
                  your Property/Your Home or in the designated area. (If your building
                  provides rubbish chutes these can be used for small amounts of
                  non-recyclable refuse at any time. Recycling must be placed in the
                  designated area provided or taken to a Recycling Point).
           6.14.4 Make sure that your refuse and recycling does not cause an obstruction
                  or a nuisance.
           6.14.5 Safely dispose of unwanted bulky household items for example fridges,
                  furniture, televisions, by taking them to a Recycling Centre, arranging for
                  the Council’s Waste Management Team to make a special collection or,




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                  if the item is reusable, by arranging for Community Furniture to collect.




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7. Conduct/Antisocial Behaviour




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     7.1   You are responsible for the behaviour of anyone living in and/or visiting the
           Property/Your Home (this includes within the Property/Your Home itself, the
           common areas and the local area). You, your household and visitors must not
           behave in such a way as causes, or is likely to cause, a nuisance or annoyance
           to anyone or anyone who:

           7.1.1    Lives in, is visiting or is going about a lawful activity at the Property/Your
                    Home OR the common areas OR in the local area.
           7.1.2    Is an employee, contractor or agent of the Council (whether at offices or
                    property owned or used by the Council or at the Council’s contractors’ or
                    agents’ offices).
     7.2   Behaviour which may cause, or be likely to cause, a nuisance or annoyance
           includes harassment and criminal, illegal and/or immoral behaviour. Examples of
           such behaviour are set out below.
           n   Harassing anyone (whether adults or children) because of their colour, race,
               religion or belief, occupation, gender, sexual orientation, age, disability or any
               other individual personal characteristic.
           n   Being violent, using threatening, abusive, intimidating or insulting words or
               behaviour to anyone, including another householder or visitor to the Property/
               Your Home and the Council’s employees, contractors or agents.
           n   Using or allowing the Property/Your Home to be used for illegal or immoral
               purposes such as prostitution, pornography and handling stolen goods.

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                                                                      Tenant(s) Initials
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            n   Taking, selling, supplying, producing or possessing illegal drugs.
            n   Damaging, defacing or interfering with, or threatening to damage, deface or
                interfere with, anyone else’s property (including acts of vandalism and graffiti).
            n   Taking part in intimidating gatherings in public places.
            n   Doing anything that interferes with the peace, comfort or convenience of other
                people or that may cause a danger to anyone.




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            n   Making any loud noise, whether by yourself or by using any equipment (for




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                example musical, audio, mechanical or electrical) or household items, which




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                might disturb neighbours or people living in the local area. This includes loud




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                arguing, slamming doors and barking dogs. Particular care must be taken so
                as not to be heard outside the Property/Your Home between 11pm and 7am.
            n   Not taking proper care of, or exercising proper control over, pets (including
                allowing them to bark or foul).
            n   Becoming drunk and disorderly through alcohol and/or other intoxicating
                substances.
            n   Vandalising and/or damaging shared security measures, for example CCTV
                equipment or door entry systems.
            n   Dumping rubbish in common areas and in unauthorised places.
            n   Playing ball games close to where people live.
            n   Changing/moving the boundaries to your Property/Your Home causing a
                boundary dispute.
            n   Displaying posters or other similar material which a reasonable person might
                consider offensive.
     7.3    You, your household and visitors are expected to appreciate and be tolerant of
            other people’s different lifestyles. The Council tries to make sure that nuisance,
            harassment or antisocial behaviour does not spoil its tenants’ quality of life. In
            return, we require you to make sure that you, your household and/or visitors do
            not cause any nuisance or annoyance or behave in an antisocial way.

     7.4    The Council will investigate complaints of antisocial behaviour (whether made
            by or against you or your household or visitors) and take whatever action it
            considers appropriate to resolve the problem. If you or your household or visitors
            behave in an antisocial way, we may take such legal action as is considered
            appropriate. This may include entering into an Acceptable Behaviour Contract
            (ABC), applying to demote your secure tenancy, applying for an Anti-Social

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           Behaviour Order (ASBO) and/or taking legal action to evict you and your
           household.

     7.5   The Council will not normally consider re-housing you or your household if it is
           found that you or your household or visitors have caused nuisance or annoyance
           to, or acted in an antisocial manner towards, people in the local area of the
           Property/Your Home or our employees, contractors or agents.

8. Safety, security and time away from the Property/Your Home
     8.1   You must not:




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           n   Allow any fire-fighting equipment, fire alarm, smoke detector, gas safety cut-




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               off valve, security system or similar safety or security device that the Council




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               has put in the Property/Your Home or common areas to be interfered with or




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               removed at any time.
           n   Allow any fire door or security door to be blocked or propped open.
           n   Interfere with the pull cord alarm system’s red cords, including cutting off the
               red pull cords.
           n   Interfere with or remove the pull cord alarm system’s speech module.
     8.2   You must not use or store bottled gas, petrol, paraffin, or other inflammable or
           explosive substances in or on the Property/Your Home, common areas or on any
           surrounding land. A standard refill for lighters and a small quantity of petrol for
           petrol mowers is allowed.

     8.3   You must not let waste or other materials build up in the Property/Your Home,
           common areas or on any land nearby which may cause a hazard, a fire or attract
           vermin.

     8.4   If there is a door-entry system or security system, you must make sure that it is
           used in a proper manner to ensure that security is maintained.

     8.5   You must take reasonable steps to keep the Property/Your Home secure from
           intruders and not commit or allow any member of your household or visitor to
           commit any act, or fail to do any act, that may prejudice the Council’s building
           insurance policy.

     8.6   If you are going to be away from the Property/Your Home, you must take
           reasonable steps to make sure the Property/Your Home is left secure. If you
           are going to be away from the Property/Your Home for more than 30 days, you

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              must tell your Scheme Manager. You must also tell your Scheme Manager if
              the Property/Your Home is left empty regularly, for example, during the week
              because of working away from home. This will help to protect the Property/Your
              Home and stop the Council from treating it as abandoned. You must give us
              contact details of someone who can be contacted in case of emergencies.

        8.7   You must, as soon as possible, report any squatters, burglary, vandalism or




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              damage at the Property/Your Home to the Police and obtain a crime number.
              The incident and crime number must also be reported to your Scheme Manager




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              or the Housing Contact Centre.




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     9. Repairs, maintenance, decoration, alterations and
        improvements
        9.1   The Council is responsible for repairing the structure and exterior of the
              Property/Your Home and also for keeping in repair and proper working order the
              installations that supply water, gas and electricity and sanitation (baths, sinks and
              toilets). We are also responsible for keeping in repair and proper working order
              installations for space heating and heating water whether or not in the Property/
              Your Home. Where appropriate we will provide a grounds maintenance and
              cleaning service to the common areas of blocks and estates. You are responsible
              for all other repairs and for your own installations, fixtures, fittings and general
              redecorations. See below, in particular Clauses 9.9, 9.10, 9.11 and 9.12.

        9.2   You must report any repairs that are needed at the Property/Your Home or
              any communal areas to the Housing Contact Centre as soon as possible after
              noticing them. A works order will be placed for the repair and you will be sent
              written confirmation that the order has been placed.

        9.3   Where the Council is unable to carry out works at the Property/Your Home
              or adjoining property while you and/or your household remain in occupation,
              we have the right to re-house you and your household either temporarily or
              permanently (particularly if the Property/Your Home needs to be redeveloped or
              demolished). You may be entitled to compensation and help with moving costs.

        9.4   You must carry out all necessary preparations at the Property/Your Home to
              enable us to carry out repairs. We will not clear the area concerned of personal
              possessions. If you do not clear the area concerned of personal possessions, we
              may attempt to carry out the repair and will try not to cause any damage to the
              personal possessions but will not take responsibility for any such damage. If you

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            do not make the necessary preparations and the repair cannot be carried out, we
            may claim costs from you.

     9.5    Any officers, contractors or agents who call at the Property/Your Home in relation
            to repairs or other housing matters will carry identity cards.

     9.6    During repair work, we will try to cause as little damage as possible to
            decorations. However, if any damage is caused then, subject to Clause 10.4
            below, the Council will make good the damage or you may be entitled to an
            allowance to redecorate if the need for that repair work was not your fault or the
            fault of your household or visitors or pets.




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     9.7    The Council will remove its rubbish, building materials and equipment from the




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            Property/Your Home upon completion of the work.




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     9.8    You may be entitled to compensation if we fail within a reasonable period of time
            to carry out a reported repair that is our responsibility.

     9.9    You are responsible for:
            n   all minor repairs
            n   anything that the Council is not responsible for
            n   items which are owned by and put in by you or members of your household.
     9.10   You are responsible for decorating the interior of the Property/Your Home. You
            are also responsible for keeping it, your belongings and anything that you have
            installed (subject to Clause 9.11 below) clean and well maintained. You must not
            apply any hazardous material to any surface, wall or ceiling or any material which
            is difficult to remove.

     9.11   The Council is not liable to maintain or keep in repair any alteration or
            improvement made by you to the Property/Your Home or any installation fitted by
            you unless prior written consent (which is always required, see Clause 9.16) has
            been given and we have agreed to be responsible.

     9.12   You, your household and visitors must use the Property/Your Home responsibly.
            You, your household and visitors must not damage or deface the Property/Your
            Home and/or the common areas, building or estate and/or furnishings, fixtures
            and fittings owned by the Council (whether by a deliberate or careless act or a
            failure to act in a reasonable way). Where such damage or defacement occurs,
            you must pay the cost of making good, including the cost of replacement where
            necessary.
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     9.13   The Council is not liable for any repair caused by the failure of you or your
            household or visitors to use the Property/Your Home in a responsible manner
            and in accordance with the terms of your Tenancy Agreement. In the event
            of default, we will carry out such repairs as we consider appropriate and/or
            necessary to preserve the Property/Your Home or surrounding properties and
            the cost of any such repairs will be charged to you (and payable within 14 days
            of demand).




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     9.14   You must not remove any items owned by the Council from the Property/Your




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            Home or from any other council property. You must pay for the cost of repairing




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            and/or replacing any such items and any damage caused by their removal.




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     9.15   You are responsible for taking out contents insurance to cover damage to
            personal belongings and decorations and any third party liability if there is a fire,
            flood or other accident.

     9.16   You have the right to carry out your own alterations or improvements with the
            Council’s prior written permission. We will not withhold permission unreasonably
            but may impose certain conditions. Any permission, whether conditional or
            not, will also be subject to you getting all other necessary permissions from
            other departments (for example, planning permission from Planning and
            Transportation and building regulations approval from Building Control). You are
            responsible for maintaining and repairing any alteration or improvement that you
            make unless it is otherwise agreed in writing. You may get compensation for
            certain improvement works at the end of the tenancy.

            9.16.1 Internal alterations or improvements
                    Includes any changes to the fixtures, fittings or to the provision of
                    services provided by the Council (for example kitchens, bathrooms,
                    floors, etc). Permission for the installation of wooden or laminate flooring
                    will not automatically be granted and will be refused if the Property/Your
                    Home forms part of a block or conversion unless there are exceptional
                    circumstances (for example the flooring is requested on health grounds
                    and you have medical support). Any permission granted will be subject to
                    certain conditions (such as adequate sound proofing).
            9.16.2 External alterations or improvements
                    Includes any changes to the structure and the outside of the Property/
                    Your Home (for example the fixing of aerials, satellite dishes, and so on).


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     9.17   You agree to allow us to carry out such alterations and improvements to the
            Property/Your Home as may be required under health and safety law.

     9.18   We are not liable to keep in repair or maintain any installation, equipment or
            similar object belonging to any statutory undertakings such as electricity and gas
            companies and water authorities.

     9.19   We are not liable to rebuild or reinstate the Property/Your Home in the case of
            destruction or damage by fire or storm, flood or other inevitable accident but
            would usually re-house you.

     9.20   You agree to pay back the Council against any loss resulting from any act or




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            omission by you or your household or visitors. For example, leaving the taps on




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            causing flooding or leaving candles alight and causing a fire.




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10. Access
     10.1   You must give the Council’s employees, agents and contractors access to view
            and inspect the Property/Your Home and/or to carry out repairs or improvements,
            (whether at the Property/Your Home or any adjoining property) at reasonable
            times of the day if we have given 24 hours notice in writing stating the reasons
            for which access is required.

     10.2   If you do not allow access, you may be asked to pay for any costs incurred or
            wasted (including loss of rent where there is a delay in advertising the Property/
            Your Home for re-letting).

     10.3   In an emergency the Council has the right to force entry without giving formal
            written notice. Examples are - suspected burst water pipe, gas leak or electrical
            fault which may either put people in danger or cause damage to the Property/
            Your Home or neighbouring property or common areas if not attended to
            immediately. We will always try to contact you or your emergency contact(s),
            before forcing entry. The Property/Your Home will be secured afterwards.

     10.4   The Council has the right to force entry without giving you further notice if it has
            given formal written notice to gain access to the Property/Your Home but you
            have unreasonably failed to allow access and our failure to gain access may
            result in us breaking our obligations/responsibilities under this Agreement or in
            law and/or may result in legal proceedings. However, in these circumstances
            we will try to contact you or your emergency contact(s) before forcing entry.
            An example of when we may need to do this is to enable us to carry out our

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               duties under the Gas Safety (Installation & Use) Regulations 1998, to check
               gas appliances regularly to make sure they are safe. We may be prosecuted
               for failing to do this. Lives could be put at risk if you do not allow access to the
               Property/Your Home.

     11. Animals




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        11.1   With prior written permission from the Older People’s Housing Manager, you




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               and your household may keep small caged birds, fish in tanks or small caged
               rodents. Cats, dogs and other such larger animals cannot be kept at the




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               Property/Your Home except in exceptional circumstances at the discretion of the
               Council (for example for Guide Dogs or Hearing Dogs).

        11.2   If you or members of your household are permitted to keep an animal at the
               Property/Your Home (or have an animal visiting the Property/Your Home)
               you must:

               11.2.1 Make sure that it does not cause a nuisance or annoyance or frighten
                      anyone.
               11.2.2 Provide and maintain suitable fencing and/or housing and keep it and the
                      animal in a clean and hygienic manner.
               11.2.3 Not leave the animal on its own for long periods as it is unkind to the
                      animal and barking dogs may disturb your neighbours.
               11.2.4 Not keep any animal in such a way as to cause damage to the Property/
                      Your Home or any neighbouring property.
               11.2.5 Keep dogs on leads whilst on land owned by the Council.
               11.2.6 Make sure that any permitted dog wears an identity tag displaying the
                      owner’s name and address and be micro-chipped. A copy of the micro-
                      chipping certificate must be provided to the Council.
               11.2.7 Not allow any dog to foul on the Council’s land.
        11.3   You and/or members of your household cannot keep any animal at the Property/
               Your Home after it has caused any damage, nuisance, annoyance or frightened
               anyone. After 12 months you may ask for our permission to keep an animal
               again.




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     11.4   Failure to comply with Clauses 11.1 to 11.3 above will mean you will be breaking
            the terms of your Tenancy Agreement and may result in you being served with a
            Notice Before Proceedings for a Demotion Order (which may lead to you losing
            some of your rights as a secure tenant) or you being served with a Notice of
            Seeking Possession (which may lead to you and your household being evicted
            from the Property/Your Home).

12. Communal areas, joint access ways and facilities
     12.1   You, your household and visitors must use any communal areas, joint access
            ways and facilities in a responsible way and must not:




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            12.1.1 Use them in any way which may cause a nuisance, annoyance,




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                   harassment, distress or worry to anyone who lives in, is visiting or going




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                   about a lawful activity in the local area, or who works for the Council




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                   (whether as an employee, contractor or agent).
            12.1.2 Allow any communal areas to be obstructed at any time.
            12.1.3 Block or prop open fire doors or security doors.
            12.1.4 Allow or cause any damage or interference to any property, fixture, fitting
                   or installation, including graffiti.
            12.1.5 Play or hang around in the communal entrance halls, corridors, lifts, on
                   landings, staircases, or near fire escapes or on the ground near ground
                   floor properties.
     12.2   You, your household and visitors shall respect and properly use any access way
            used in common with owners or occupiers of adjoining land.

     12.3   You, your household and visitors have the right to use any existing pathway
            within the Council’s adjoining land leading to the front entrance or back door
            to the Property/Your Home or otherwise giving access to the garden at the
            Property/Your Home for the purposes of entering and leaving.

     12.4   We retain the right to use any existing pathways within the Property/Your
            Home for access for all lawful purposes (for inspections, viewings, repairs,
            maintenance, improvements and so on).

     12.5   You, your household and visitors must not store, leave or dump anything in any
            communal area.


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        12.6   If rubbish chutes are provided in the building, they must only be used for small
               amounts of rubbish. Large items of rubbish must be placed in any designated
               area provided and be in a suitable plastic sack or container.

        12.7   If there are communal parking facilities for residents and their visitors, you, your
               household and visitors must comply with the terms set out in Clause 13.




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        12.8   You, your household and visitors must observe any signs displayed by the
               Council in the communal areas.




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        12.9   If you, your household or visitors damage or obstruct any of the Council’s




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               property, fixtures, fittings or installations and it is necessary to repair, replace or
               remove the damage or obstruction, we will charge you for the cost of doing so
               (payable within 14 days of demand).

        12.10 Smoking is not permitted in communal areas (that is, halls, lounges, laundry
              rooms) or where a ‘No Smoking’ sign is displayed.

     13. Vehicles
        13.1   You, your household and visitors must not park any motor vehicle outside either
               the Property/Your Home or on any housing land:
               n   unless it is in a roadworthy condition and fully taxed OR
               n   unless the Council has given you written permission OR
               n   it is an emergency.
               If the vehicle has a Statutory Off Road Notification (SORN) you may park it
               outside the Property/Your Home provided you have your own off-street
               parking area.

        13.2   You must not allow any motor vehicle to be repaired, serviced or worked on
               at the Property/Your Home or on any housing land or on any road outside the
               Property/Your Home.

        13.3   You, your household and visitors should not park any motor vehicle outside of
               the Property/Your Home, or on any housing land, unless it is in an authorised
               area of parking. You must not allow a motor vehicle to enter any land that is
               let with the Property/Your Home unless there is a hardstanding area on the
               Property/Your Home and a proper crossover from the highway and:


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            13.3.1 We have given prior written permission for the construction of the
                   hardstanding area.
            13.3.2 All other relevant permissions have been obtained for the hardstanding
                   area which must be constructed in accordance with any necessary
                   specifications.
            13.3.3 All other relevant permissions have been obtained for the crossover.
     13.4   You must not allow any motor vehicle or other wheeled vehicle to obstruct any
            road, lane, path, access way or cross over or to block the route of emergency
            vehicles.




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     13.5   You, your household or visitors must not park a caravan, trailer, lorry or large




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            commercial vehicle, boat or similar vehicle at the Property/Your Home or on any




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            housing land.




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     13.6   The Council reserves the right to take appropriate enforcement action against
            any motor vehicle which is parked in contravention of any of these terms in
            accordance with the law and the Council’s current policies.

     13.7   You may keep one electric scooter at the Property/Your Home as long as it is
            possible to get it into the Property/Your Home. You must also meet the following
            conditions:

            13.7.1 Electric scooters must not be used or parked in a way that may cause a
                   hazard to other tenants, staff or visitors.
            13.7.2 Electric cables used when charging the scooter must not cause a health
                   and safety risk to other tenants, staff or visitors.
            13.7.3 You must have your electric scooter adequately insured.
     13.8   If you fail to keep to the conditions detailed in 13.7 above, you will not be
            permitted to keep your electric scooter at the Property/Your Home.

14. Ending your tenancy and leaving the Property/Your Home
     14.1   You may end your tenancy by giving at least 4 weeks notice in writing. The
            Notice must end on a Monday. A standard form of notice which can be used is in
            Section E (Tenant’s Notice to Quit - see page 33). Where one joint tenant gives
            notice, the tenancy will end even if the other joint tenant does not agree with the
            giving of notice and wishes to stay in the Property/Your Home.

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     14.2   During the notice period you, your household and visitors must allow the
            Council’s employees, contractors and agents access to the Property/Your
            Home to prepare for the void inspection and to conduct viewings for prospective
            tenants. At least 24 hours notice will be given, either in writing or by other agreed
            arrangement.

     14.3   At the end of your tenancy, the Property/Your Home must be left:




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            n   secure




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            n   in a good state of repair




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            n   clean and tidy
            n   and cleared of all personal belongings.
            All the keys to the Property/Your Home must be handed to the Housing Contact
            Centre within 24 hours of your leaving the Property/Your Home. You should
            obtain a receipt. Your liability to pay weekly charges will continue if you fail to
            give the required notice and hand in all keys.

     14.4   At the end of your tenancy, if there is any damage to the Property/Your Home or
            if you remove any item that the Council owns, you will have to pay for any repair
            or replacement and any other loss incurred. If we cannot get into the Property/
            Your Home, after the required notice has ended (either because you did not
            return the keys or have not left the Property/Your Home empty), you will have to
            pay compensation for any loss we incur.

     14.5   Any item found at the Property/Your Home after your tenancy has ended will be
            removed and disposed of in accordance with the law and the Council’s policy.
            The cost of doing so will be charged to you.

     14.6   If you abandon the Property/Your Home, you will remain liable for weekly
            charges until your tenancy has been ended.

     14.7   The Council can end a Secure Tenancy with a Court Order. To do so, we
            will normally have to serve you with a ‘Notice of Seeking Possession’ and
            demonstrate to the Court that one or more of the grounds set out in Schedule 2
            Housing Act 1985 are satisfied. However, if a Secure Tenancy no longer exists
            (because, for example, you have stopped using the Property/Your Home as your
            only or main home), we may end the tenancy by giving at least 28 days written
            Notice to Quit.



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15. Assignment, Mutual Exchange, Succession and Right to Buy
     Assignment (transfer of tenancy from you to another person)
     15.1   A Secure Tenancy cannot be assigned except in the circumstances mentioned
            below.

            15.1.1 An assignment by way of exchange. This is subject to the Council’s prior
                   written consent in accordance with Section 92 Housing Act 1985. See
                   Mutual Exchange below.
            15.1.2 An assignment pursuant to a Court Order made under:




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                    n   Section 23A and 24 Matrimonial Causes Act 1973 (property




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                        adjustment orders in connection with matrimonial proceedings).




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                    n   Section 17(1) Matrimonial and Family Proceedings Act 1984 (property
                        adjustment orders after overseas divorce etc).
                    n   Paragraph 1 Schedule 1 Children Act 1989 (orders for financial relief
                        against parents).
            15.1.3 An assignment to a person who would be qualified to succeed you if you
                   died immediately before the assignment (see below).
     15.2   An assignment may count as the one and only succession that is allowed by law.

     Mutual Exchange (assignment by way of exchange)
     15.3   The law gives you (as a secure tenant) the ‘right to exchange’ the Property/Your
            Home with another secure tenant or certain assured tenants. The Council may
            extend this right to introductory tenants at its discretion.

     15.4   Prior written permission must be applied for and we will advise you of the mutual
            exchange assignment procedure (or the introductory tenant exchange procedure
            if applicable) which must be followed before a move can take place. We may
            refuse permission if certain conditions are not met. If you move without prior
            written permission, you will have to return to the Property/Your Home.

     15.5   Following a mutual exchange with another tenant, you will be responsible for
            the decoration that the previous tenant has left. You will also be responsible for
            any improvements or alterations that the previous tenant did, unless the Council
            agrees to be responsible for them.


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     Succession (passing on your tenancy upon your death)
     15.6   The law provides that there may be only one succession of a tenancy.

     15.7   When an introductory tenant dies, the Introductory Tenancy shall, where
            applicable and in accordance with statutory provisions (Sections 131 to 133
            Housing Act 1996), pass to a successor.




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     15.8   When a secure tenant dies, the Secure Tenancy shall, where applicable and in




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            accordance with statutory provisions (Sections 87 to 89 Housing Act 1985) pass




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            to a successor.




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     15.9   If one of two joint tenants dies, the tenancy automatically passes to the survivor
            who becomes a successor sole tenant and when they die the Secure Tenancy
            ends.

     15.10 Where a sole tenant, who holds a Secure Tenancy at the time of their death
           and who was not a successor, dies, the Secure Tenancy will automatically
           pass to their husband or wife or partner from a long term relationship (including
           same sex partners) providing they were occupying the Property/Your Home as
           their only or main home with the tenant when they died. If there is no spouse in
           occupation the tenancy could pass to a partner or another relative, provided that
           person had been occupying the Property/Your Home as their only or main home
           with the tenant throughout the 12 month period before the tenant died.

     15.11 Any potential successor must be an authorised occupant and eligible for
           sheltered housing (see Section B Tenancy Agreement on page 30). Where this
           is not the case, the Council may consider granting a tenancy of another property
           which it considers suitable to a qualifying person.

     15.12 There will be no other right to succeed to the tenancy of the Property/Your Home.

     Right to Buy
     15.13 As this is sheltered/specialist housing for occupation by disabled people and/or
           people of pensionable age, you do not have the Right to Buy the Property/Your
           Home under paragraphs 10 and 11 Schedule 5 Housing Act 1985.




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16. Information, consultation and participation
     16.1   The Council holds information on tenants, their households and emergency
            contacts (including next of kin). We only hold and release this information in
            relation to legal dealings relating to a particular tenancy in accordance with the
            law. The law provides that tenants have the right to ask to see this information
            and parts of their tenancy file. The Housing Contact Centre can give more
            information about this.

     16.2   The law gives secure tenants the right to be consulted on a number of matters
            including managing, maintaining and improving their homes. More information




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            can be obtained from the Housing Contact Centre.




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     16.3   We consult tenants’ representatives about our Performance Plan every year.




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            The Performance Plan outlines how the service has performed and how it will be




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            reviewed. Tenants are sent a summary of the Performance Plan every year.

     16.4   We encourage tenants to join a recognised Tenants’ or Residents’ Association
            and will encourage and support new Tenants’ and Residents’ Associations and
            tenants’ groups being set up.

     16.5   We will involve tenants and/or the local Tenants’/Residents’ Association in
            local housing plans that may affect them. For example, consultation about
            modernising or improving tenants’ properties or the area.

17. Serving of Notices and requesting permission from the Council
     Notice
     17.1   Any Notice from the Council to you shall be held to have been properly served on
            you in accordance with the provisions of Section 196 Law of Property Act 1925 if
            delivered:

            17.1.1 By hand personally to either:
                    n   you
                    n   one of the joint tenants
                    n   someone on your behalf at the Property/Your Home.




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            17.1.2 Placing it through the Property/Your Home letterbox or in the communal
                   letterbox for the Property/Your Home or affixing it to the Property/Your
                   Home.
            17.1.3 Posting by first class post or special delivery service (or equivalent) to
                   the Property/Your Home.
     17.2. Any Notice from you to the Council will be properly served:




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            17.2.1 On the same working day if is delivered to the Council by hand.




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            17.2.2 On the second working day after the day it is sent by first class post




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                   to either:
                    The Head of Housing
                    The Royal Borough of Kingston upon Thames
                    Guildhall 1
                    Kingston upon Thames
                    Surrey KT1 1EU

                    or

                    The Housing Contact Centre
                    5-8 Tadlow, Washington Road
                    Kingston upon Thames
                    Surrey KT1 3JL

                    or

                    The Sheltered Housing Office
                    Hugh Herland House
                    Portland Road
                    Kingston upon Thames
                    Surrey KT1 2SY

     Permissions
     17.3   All requests for permissions from the Council must be sent to the Housing
            Contact Centre, address details above.

     17.4   In certain circumstances other permissions may be required from other
            departments of Kingston Council, such as Planning and Transportation for
            planning permission and Building Control for building regulation approval and

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            so on. You must apply for such permissions as well as seeking any prior written
            permissions from us as your landlord.

18. Special Conditions
     18.1   As part of Sheltered Housing, you receive:
            n   regular visits from your Scheme Manager at a frequency agreed between you
                and your Scheme Manager
            n   24 hour Emergency Service




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            n   encouragement and support given through various agencies to help you live
                independently in the Property/Your Home.




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     18.2   You are expected to give your Scheme Manager keys to gain access to the




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            Property/Your Home in the event of an emergency (for example, if the alarm




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            system has been activated). Although you do not have to provide keys, if the
            Scheme Manager and/or the emergency services have to force entry to the
            Property/Your Home in response to an emergency, the Council may require you
            to pay for repairs.

     18.3   In order to provide these support services an additional charge is added to the
            rent as set out in your Tenancy Agreement (see Section B page 30). This charge
            is eligible for Housing Benefit and will be paid from the Supporting People Fund.




                                                                                                29
                                                                   Tenant(s) Initials
SECTION B: Introductory and Secure Sheltered Housing
           Tenancy Agreement
This is a Tenancy Agreement between the Mayor and Burgesses of the Royal Borough of
Kingston upon Thames (“the Council”), as landlord and you (either “you” or “the Tenant(s)”),
relating to the Property/Your Home let to you by the Council. It is a legal contract between the
Council and you. Details of the Tenant(s), the Property/Your Home, the date your tenancy begins
and charges due are set out below. The terms and conditions of this tenancy are set out in Section A.

1 [Tenant’s Name] ____________________________________ [Date of Birth] ____________

2 [Tenant’s Name] ____________________________________ [Date of Birth] ____________

[Where two tenants are named here, they may be referred to as “you” or “Joint Tenants” in




       LE
this Tenancy Agreement].




     P
In respect of the Property/Your Home known as ________________________________________




SA M
________________________________________Surrey KT                     [“the Property/Your Home”]

which is a _________[insert number of bedrooms] house/maisonette/flat/bedsit/bungalow/other

located on the ________________floor


Sheltered Housing is for anyone over 55 years old who needs support services and/or specialist
housing. It includes shared and communal facilities as described in the brochure ‘Your Guide
to Sheltered Housing in Kingston upon Thames’, a Scheme Manager and links to a centrally
controlled alarm system.

This is a weekly tenancy which will begin on Monday ________________________________20
when the first advance payment of weekly rent will be due. This tenancy will be an Introductory
Tenancy until the trial period expires in accordance with Section 125 of the Housing Act
1996 (as amended) when it will become a Secure Tenancy.

Basic rent           £___________ a week PLUS

Service charges      £___________ a week for GAS

                     £___________ a week for ELECTRIC

Other charge(s)      £___________ a week for _______________________

Other charge(s)      £___________ a week for SUPPORT SERVICES CHARGES
                                  (see Clauses 3, 4 and 18)

AND                  £___________ a week for WATER CHARGES

= TOTAL              £___________ a week OR £______________ a calendar month

30
  KINGSTON COUNCIL
Only the tenant(s) is allowed to occupy the Property/Your Home unless otherwise stated
below or the Council later gives prior written permission.

Examples of people who may be authorised to occupy the Property/Your Home:

n   the Tenant and their named partner
n   the Tenant and one other person (such as an identified family member/friend/carer) by way of a
    short term arrangement only and subject to approval of sleeping arrangements.

Authorised Occupiers other than the Tenant:

The Property/Your Home will be occupied by the following people (including the Tenant(s)):
[If left blank, only the Tenant(s) can occupy the Property/Your Home unless the Council later
gives written permission]

Name                                Tenant or Relationship to Tenant        Date of Birth

_________________________           _____________________________           ___________________

_________________________           _____________________________           ___________________




     P LE
SECTION C: Tenant(s) Declaration




SA M
The Tenant(s) must sign below after reading the terms and conditions of tenancy.
n   I/We have read and understood the terms and conditions of this tenancy.
n   I/We understand that I am/we are responsible for the behaviour of all the members of my/our
    household, pet(s) and visitors who I/we, or members of my/our household, have invited into the
    Property/Your Home.
n   I/We understand that the Council can take legal action against me/us if the terms of the tenancy
    are broken. This may include applying to the Court for an injunction and/or applying to the Court
    for possession of the Property/Your Home (which may result in me/us and my/our household
    being evicted).
n I/We confirm that the information that I/we gave to the Council when applying for this tenancy is
  true. I/we understand that if I/we obtained this tenancy by giving false information, the Council
  may apply to the Court for possession of the Property/Your Home.
n I/We agree to advise the Scheme Manager/Housing Contact Centre/Supporting Services
  Officers of any change in my/our circumstances which will affect my/our ability to pay the rent
  or claim benefits.

Signature 1: _____________________________ [Print Name] __________________________

Signature 2: _____________________________ [Print Name] __________________________

Signed on behalf of the Council: ___________________________________

[Print Name] ____________________________________________________
	      	     Senior	Estate	Manager/Estate	Manager/Lettings	Officer
                                                                                                   31
SECTION D: Tenant Information Sheet
Tenant(s) Contact Details:
Tenant Name: _____________________________________________________

Telephone Contacts: Home:   _____________________

                    Work:   _____________________

                    Mobile: _____________________

Email Address: __________________________________


Next of Kin/People to Contact in Emergencies:




       LE
(Please tell us of any changes)




     P
Name: __________________________________________ Relationship to Tenant: ________




SA M
Telephone Contacts: Home:   _____________________

                    Work:   _____________________

                    Mobile: _____________________

Address: ______________________________________________________________________

        ______________________________________________________________________



Name: __________________________________________ Relationship to Tenant: ________

Telephone Contacts: Home:   _____________________

                    Work:   _____________________

                    Mobile: _____________________

Address: ______________________________________________________________________

        ______________________________________________________________________


Doctor’s Details:
Name: _________________________________________________________________________

Telephone Number: _______________________________




32
  KINGSTON COUNCIL
SECTION E: Tenant’s Notice to Quit
BY HAND/FIRST CLASS POST* [*delete as appropriate]
TO:

The Head of Housing
The Royal Borough of Kingston upon Thames
Guildhall 1
Kingston upon Thames
Surrey KT1 1EU

I/We [Print Name]

am/are the sole/joint tenant(s) of the Property known as

                                                                                 SURREY, KT

which I hold with [print name of other joint tenant(s) if applicable]




       LE
I/We give the Council at least 4 clear rental weeks notice from the date you receive this notice of




     P
my/our intention to terminate the tenancy in accordance with Clauses 14.1 and 17.2 of




   M
my/our Tenancy Agreement on Monday the _______ day of __________________________ 20




SA
(ending on a Monday, being at least the 5th CLEAR Monday AFTER the date of this Notice) or,
the day on which a complete period of the tenancy expires next after the end of 4 weeks from the
service of this Notice.

I/We will be able to give vacant possession and will return the keys to the Housing Contact Centre
on

I/We will not be able to give vacant possession [give reason and details of those left in the
Property/Your Home]



Signature 1:                                           [Print Name]

Signature 2:                                           [Print Name]

Dated: ________________________

My/Our forwarding address will be: ________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________


                                                                                                 33
This Tenant’s Notice to Quit was received by me [Print name, position and address]

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

on behalf of the Head of Housing of the Royal Borough of Kingston upon Thames from the

sole tenant/one of the joint tenants/all joint tenants

_____________________________________________________________ [Print Tenant’s Name]


AND _________________________________________ [Print Joint Tenant’s Name (if applicable)]




       LE
in respect of the tenancy of _______________________________________________________




   M P
__________________________________________________________ [insert Property address]




SA
The	Notice	was	delivered	by	hand/first	class	post	on	_________________________________

I confirm that the Notice gives at least 4 clear rental weeks notice to terminate the said tenancy
from the date of receipt, being the 5th CLEAR Monday AFTER the date of this Notice, or the day
on which a complete period of the tenancy expires next after the end of 4 weeks from the service of
this Notice.

Checked by: __________________________________________________________ [Signature]

__________________________________________________________ [Print name and position]

Dated: ___________________________


Confirmation	of	return	of	keys	and	vacant	possession

The keys to the Property/Your Home were delivered to the Housing Contact Centre on
___________________and vacant possession [was/was not] confirmed. [If vacant possession not
confirmed, consider possession proceedings].



Confirmed	by:	_________________________________________________________ [Signature]

__________________________________________________________ [Print name and position]

Dated: ___________________________



34
  KINGSTON COUNCIL

								
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