Financial Sales Assistant in Columbus OH Resume Janeen Capriotti

							                                         JANEEN CAPRIOTTI
                                            Gahanna, Ohio 43230
                                 614.403.1125 ● janeen.cap2009@yahoo.com
                                       www.climber.com/janeen_capriotti

                          FINANCIAL SERVICES MANAGEMENT & SALES
Proactive, ambitious and success driven individual with proven ability to establish client-focused, service-oriented
environment positioned to maximizing customer satisfaction and retention - accomplished at identifying client
needs and planning to eliminate potential problems. Highly organized and efficient - skilled at planning and
coordinating workflow and human resources to ensure optimal coverage while containing labor costs.
Collaborative team player and leader - equally effective working on self-managed projects or as a team member.
Honest and ethical - proficient at cultivating positive internal and external partnerships.



             Consulting ● Product Marketing ● Presentations ● Client Relations ● Conflict Resolution
             Cost / Benefit Analysis ● Needs Assessment ● Expense Control ● Financial Statements
               Leadership / Motivation ● Team and Consensus Building ● Training / Development
                              Internal Controls ● Process Improvement ● Reporting



                                     PROFESSIONAL EXPERIENCE
APTUS MARKETING, Lewis Center, Ohio ● 10/04 – 04/11
Brokers of Fixed Life and Annuity Insurance Product
Internal Sales Representative
Collaborate with insurance agents to identify and select investment product solutions for clients. Determine wealth
transfer requirements and design appropriate retirement income and financial plans. Recruit and meet with new
advisers to drive revenue. Continually educate agents on industry compliance and product changes.
Achievements:
  • Within 16 months, developed new state territory building annuity sales premium from zero, equating to
    $100,000 in revenue.
  • Recruited and mentored company’s number two producer, who realized revenue of $15,000 in two months.
  • Recruited individual currently on pace to write premiums valued at $2.5mm within three months, producing
    approximately $50,000.
  • Selected to serve as Team Leader, responsible for leading weekly operations meetings.

BISHOP FINANCIAL ADVISORY, Columbus, Ohio ● 11/01 - 10/04
Financial Planning Services Firm Specializing in the Clergy Community
Sales Assistant / Office Manager
Supported agent engaged in implementing retirement strategies using 403b variable annuities, variable universal
life insurance and brokerage accounts; managed all administrative and sales support activities for 340+ clients.
Scheduled appointments, administered investment accounts; responded to telephone inquiries; calculated cost
basis and projected gains/losses to assist in implementing tax strategies.
Achievements:
  • Introduced new procedures and process improvements to effectively manage more than 600 client
    appointments annually and track $20M book of business.
  • Increased monthly revenue flow by 10% using a combination of weekly call campaigns and website
    technology.
  • Created a procedure to ensure accurate production of compliance audit documentation. Received “good
    standing” judgments on all three compliance audits.
                                        JANEEN CAPRIOTTI
                                                  ● Page 2 ●
                                          janeen.cap2009@yahoo.com


                               PROFESSIONAL EXPERIENCE - Continued
ADVEST GROUP INC., Dublin, Ohio ● 2/00 - 11/01
Securities Brokerage, Trading, Investment Banking, Asset Management, Wealth Management/trust and Other
Financial Services
Sales Assistant
Within 2 months of employment, was advanced to full-time assistant supporting two brokers and their clients.
Opened new brokerage accounts; prepared and maintained compliance files; scheduled and prepared materials
required for client appointments; composed client correspondence and answered phones.
Achievement:
  • Designed and executed a call campaign addressing non-active clients. Efforts resulted in activating and
    retaining 25 individuals.

BISYS FUND SERVICES, Columbus, Ohio ● 9/88 - 8/97
Provider of Third Party Administration to the Mutual Fund Industry: Legal, Shareholder Services and Fund
Accounting
Corporate Actions Manager
Tracked corporate actions for 6000+ stocks held in mutual fund portfolios for the purpose of calculating net asset
value.
Began as an Entry Level Fund Accountant, advanced to Senior Fund Accountant, Supervisor over six staff
members, Training Manager, and finally to Corporate Actions Manager.
Achievements:
  • Created and launched the Corporate Actions Department and authored and implemented procedural
    manual.
  • Developed and implemented Fund Accounting Training Department, beginning on a part-time basis to train
    incoming Fund Accounts, and expanding to add continuing education for product / system updates, and the
    securities industry.
  • Created documentation in preparation for quarterly and annual compliance audits.

Career Note: Self-employed and several part-time positions from 9/97 – 1/00. Details available upon request.


                                 EDUCATION, LICENSE AND SKILLS
                                  Associates Degree, Business Management
                             Columbus State Community College - Columbus, Ohio

                                                    Licenses
                                           Series 7 and 66 Securities
                                                Insurance Agent

                                             Technical Proficiencies
                                   Microsoft Word, Excel, PowerPoint, Outlook
                                         Agency Works Contact System
                                       SunGard Fund Accounting System