Financial Sales Assistant in Columbus OH Resume Janeen Capriotti
Janeen Capriotti is a proactive, ambitious and success driven individual with proven ability to establish client-focused, service-oriented environment positioned to maximizing customer satisfaction and retention - accomplished at identifying client needs and planning to eliminate potential problems.
JANEEN CAPRIOTTI Gahanna, Ohio 43230 614.403.1125 ● email@example.com www.climber.com/janeen_capriotti FINANCIAL SERVICES MANAGEMENT & SALES Proactive, ambitious and success driven individual with proven ability to establish client-focused, service-oriented environment positioned to maximizing customer satisfaction and retention - accomplished at identifying client needs and planning to eliminate potential problems. Highly organized and efficient - skilled at planning and coordinating workflow and human resources to ensure optimal coverage while containing labor costs. Collaborative team player and leader - equally effective working on self-managed projects or as a team member. Honest and ethical - proficient at cultivating positive internal and external partnerships. Consulting ● Product Marketing ● Presentations ● Client Relations ● Conflict Resolution Cost / Benefit Analysis ● Needs Assessment ● Expense Control ● Financial Statements Leadership / Motivation ● Team and Consensus Building ● Training / Development Internal Controls ● Process Improvement ● Reporting PROFESSIONAL EXPERIENCE APTUS MARKETING, Lewis Center, Ohio ● 10/04 – 04/11 Brokers of Fixed Life and Annuity Insurance Product Internal Sales Representative Collaborate with insurance agents to identify and select investment product solutions for clients. Determine wealth transfer requirements and design appropriate retirement income and financial plans. Recruit and meet with new advisers to drive revenue. Continually educate agents on industry compliance and product changes. Achievements: • Within 16 months, developed new state territory building annuity sales premium from zero, equating to $100,000 in revenue. • Recruited and mentored company’s number two producer, who realized revenue of $15,000 in two months. • Recruited individual currently on pace to write premiums valued at $2.5mm within three months, producing approximately $50,000. • Selected to serve as Team Leader, responsible for leading weekly operations meetings. BISHOP FINANCIAL ADVISORY, Columbus, Ohio ● 11/01 - 10/04 Financial Planning Services Firm Specializing in the Clergy Community Sales Assistant / Office Manager Supported agent engaged in implementing retirement strategies using 403b variable annuities, variable universal life insurance and brokerage accounts; managed all administrative and sales support activities for 340+ clients. Scheduled appointments, administered investment accounts; responded to telephone inquiries; calculated cost basis and projected gains/losses to assist in implementing tax strategies. Achievements: • Introduced new procedures and process improvements to effectively manage more than 600 client appointments annually and track $20M book of business. • Increased monthly revenue flow by 10% using a combination of weekly call campaigns and website technology. • Created a procedure to ensure accurate production of compliance audit documentation. Received “good standing” judgments on all three compliance audits. JANEEN CAPRIOTTI ● Page 2 ● firstname.lastname@example.org PROFESSIONAL EXPERIENCE - Continued ADVEST GROUP INC., Dublin, Ohio ● 2/00 - 11/01 Securities Brokerage, Trading, Investment Banking, Asset Management, Wealth Management/trust and Other Financial Services Sales Assistant Within 2 months of employment, was advanced to full-time assistant supporting two brokers and their clients. Opened new brokerage accounts; prepared and maintained compliance files; scheduled and prepared materials required for client appointments; composed client correspondence and answered phones. Achievement: • Designed and executed a call campaign addressing non-active clients. Efforts resulted in activating and retaining 25 individuals. BISYS FUND SERVICES, Columbus, Ohio ● 9/88 - 8/97 Provider of Third Party Administration to the Mutual Fund Industry: Legal, Shareholder Services and Fund Accounting Corporate Actions Manager Tracked corporate actions for 6000+ stocks held in mutual fund portfolios for the purpose of calculating net asset value. Began as an Entry Level Fund Accountant, advanced to Senior Fund Accountant, Supervisor over six staff members, Training Manager, and finally to Corporate Actions Manager. Achievements: • Created and launched the Corporate Actions Department and authored and implemented procedural manual. • Developed and implemented Fund Accounting Training Department, beginning on a part-time basis to train incoming Fund Accounts, and expanding to add continuing education for product / system updates, and the securities industry. • Created documentation in preparation for quarterly and annual compliance audits. Career Note: Self-employed and several part-time positions from 9/97 – 1/00. Details available upon request. EDUCATION, LICENSE AND SKILLS Associates Degree, Business Management Columbus State Community College - Columbus, Ohio Licenses Series 7 and 66 Securities Insurance Agent Technical Proficiencies Microsoft Word, Excel, PowerPoint, Outlook Agency Works Contact System SunGard Fund Accounting System