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CSU/SCO
21st Century Project
Campus Coordinator Webcast
October 25, 2007
2 – 3 pm
Presented by: CSU/SCO 21st Century Project Management Team
CSU/SCO 21st Century
Campus Coordinator Webcast
Introduction
Project Management Team
– Bridget Wikidal – PMO Project Manager
– Elizabeth O’Shea – Project Integration Manager
– Cindy Cairns – Director HRISA
– Theresa Hines – Business Process Team Lead
– Cliff Thurtell – Application Integration Team Lead
– Cheryl Kwiatkowski – Reporting/Data Warehouse Team Lead
– Robyn Pennington – Change Management and Communication
Team Lead
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CSU/SCO 21st Century
Campus Coordinator Webcast
Introduction
Change Management and Communication Team
– Team Lead - Robyn Pennington
– Project Campus Liaison - Tammy Hines
– Campus Coordinators
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinators
Bakersfield – Tina Williams Monterey Bay – Monica Galligan
Chancellor’s Office – Pat Ritchie Northridge – Renee Venezia
Channel Islands – Anna Pavin Pomona – Jane Self
Chico – Andi Beach Sacramento – Kent Porter
Dominguez Hills – Karen Wall San Bernardino – Shirley Dorsey
East Bay – Rene Dupee San Diego – Judi Mitchell
Fresno – Linda Brase San Francisco – Wanda Humphrey
Fullerton – Glenda Hart San Jose – Rick Casillo/Carrie Medders
Humboldt – Patty Ambrosini San Luis Obispo – Joyce Haratani
Long Beach – Williams Espino San Marcos – Diana Wilstermann
Los Angeles – Blanca Rodriguez/ Sonoma – Deanna Wilson
Deborah Williams Stanislaus – Nancy Havens/Michelle Legg
Maritime – Cheri Simms
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CSU/SCO 21st Century
Campus Coordinator Webcast
Agenda
Project Description
Key Project Goals
Scope
Significant Deliverables
CSU Potential Impacts
CSU Design Overview
Project Plan
Project Organization/Campus Coordinator
Next Steps
Additional Information
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CSU/SCO 21st Century
Campus Coordinator Webcast
SCO Project Description
The State Controller’s Office (SCO) 21st
Century Project objective is to replace
California's Human Resources and Payroll
legacy applications with an integrated human
resources management system (HRMS)
– Software » SAP
– Integrator » Bearing Point
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CSU/SCO 21st Century
Campus Coordinator Webcast
CSU Project Description
The CSU/SCO 21st Century Project will
integrate the CSU’s Common Management
System (CMS) baseline application and related
HR and Payroll business operations with SCO’s
selected software
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CSU/SCO 21st Century
Campus Coordinator Webcast
Key Project Goals
Support SCO effort to ensure uninterrupted services for CSU
Improve CSU business processes
Implement common automated interfaces supported
by systemwide business processes
Enhance capabilities for faculty and staff to access and submit
their HR or Payroll information
Establish CMS baseline as the primary collection point
and source for CSU HR data
Develop a CSU systemwide HR Data & Reporting/Data
Warehouse
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CSU/SCO 21st Century
Campus Coordinator Webcast
Scope
The responsibilities and activities of the CSU team fall
into four key areas/teams
1. Business Process » Update HR and Payroll related
business processes
2. Application Integration » Design and develop interfaces between
CMS baseline and SCO SAP applications
3. Data & Reporting/ » Develop and deploy a centralized,
Data Warehouse systemwide HR Data & Reporting/Data
Warehouse environment
4. Change Management/ » Manage change and organizational
Communication impact to campuses
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CSU/SCO 21st Century
Campus Coordinator Webcast
Scope Documents
Master Scope Document and one for each team
– Project Goals
– Project Scope
Services to be delivered
In and Out of Scope
Impacts to the CSU and Stakeholders
Project Assumptions
– Project Approach
Management Approach
Project Activities
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CSU/SCO 21st Century
Campus Coordinator Webcast
Scope Documents (cont’d)
– Project Approach
Work Approach
Implementation Approach
– Project Timeline
– Project Organization
Project Participants
Team Structure and Participation
Project Roles and Responsibilities
– Project Milestones/Deliverables
Posted on Project Team’s website
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CSU/SCO 21st Century
Campus Coordinator Webcast
Significant Deliverables
Related business process documentation
– Payroll (and Payroll Accounting)
– Human Resources
– Benefits
Design and specification documents for
required development to integrate CMS baseline with SAP
Centralized, systemwide HR Data & Reporting/Data
Warehouse environment
Organizational and infrastructure impact assessments
Communication, training and test plans
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CSU/SCO 21st Century
Campus Coordinator Webcast
CSU Potential Impacts
Business processes will change
Job responsibilities and workload will
be affected for some CSU departments
New tools will be provided for CSU staff
CMS baseline application will change and require
campuses to adopt and test
Updates may occur to hardware and/or infrastructure
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CSU/SCO 21st Century
Campus Coordinator Webcast
CSU/SCO 21st Century Design Overview
Description and Purpose
– High Level Overview Diagram
– Business Process Review Approach
– Official Employment Roster
– CSU Design, Project Activities and Impact (by Module)
– CSU System-wide Data Warehouse
– Employee/Manager Self Service Plans
– Technical Integration Between Applications
Posted on Project Team’s website
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CSU/SCO 21st Century
Campus Coordinator Webcast
High Level Overview Diagram
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CSU/SCO 21st Century
Campus Coordinator Webcast
Project Plan Activities
Planned Planned
Task Start Finish
Analysis/Requirements Definition Jan 2007 - May 2008
CSU Design April 2007 - Sept 2008
CSU Application Integration Development Feb 2008 - Dec 2008
& Unit Test
Change Management and Communication Deliverables April 2007 - March 2009
CSU Testing Aug 2008 - June 2009
CSU Campus Readiness Activities Feb 2008 - Sept 2009
CSU End User Training June 2009 - Sept 2009
CSU Pilot Aug 2009 - Oct 2009
CSU Go-Live Oct 2009
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CSU/SCO 21st Century
Campus Coordinator Webcast
Project Organization
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinator
Critical Role
Campus HR Officers asked to identify a contact at
each campus to assist with the successful
implementation of this project
– Meet specific criteria
– Willing to act in capacity for duration
– Link to campus for input/impact
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinator Role Definition
Primary point of contact at each campus for project-
related activities and facilitate the flow
of project-related information and
coordination of project activities, such as
– Disseminate project-related information
to appropriate campus representatives
– Coordinate the involvement of key staff members
and experts from the campus in project-related activities
– Respond to requests for information from the CSU Project Team,
including surveys pertaining to campus practices, utilization of
staff to discern training needs, campus module deployment
schedule, etc.
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinator Role Definition (cont’d)
– Solicit and provide campus input and feedback to the CSU
Project Team pertaining to the impact of change, campus
culture, communication content, etc.
– Coordinate activities surrounding the implementation of
necessary business processes and applications (e.g. ensuring
appropriate campus representatives attend training and/or
ensuring a campus resource performs necessary data clean up)
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinator Required Skills
Strong organizational and coordination skills
Effective communication skills – verbal and written
Ability to follow through with assigned tasks or requests
Ability and authority to delegate tasks or requests
Ability and authority to communicate and coordinate
with multiple functional areas and individuals,
e.g. payroll tech, HR office, and Academic Personnel
representatives
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CSU/SCO 21st Century
Campus Coordinator Webcast
Campus Coordinator Time Commitment
The Campus Coordinator will be expected to participate
in scheduled monthly teleconferences with the Project
Campus Liaison, with more frequent interaction occurring
occasionally, and to participate in various tasks
The Campus Coordinator will be expected to ensure the
completion of various activities related to the project
– Discretion of campus and Campus Coordinator to determine the
amount of time the Campus Coordinator
actually spends conducting the various
project activities or managing the
activities through delegation to other
campus representatives
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CSU/SCO 21st Century
Campus Coordinator Webcast
Next Steps
Campus visits – CSU Project Team will visit all 23
campuses (and CO)
– November 2007 thru end of 1st quarter 2008
Coordinated via Campus Coordinator
Introduction of project members
Project Status Update
Open lines of communication
Estimated Time – 1 - 2 hours
– Session – Open to Campus Coordinator and
Key Staff (HR, Payroll AP, Budget, Finance, HUG rep)
– Closing – Leadership (HRO/AVP, etc.) – 15 to 30 minutes
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CSU/SCO 21st Century
Campus Coordinator Webcast
Next Steps
Required Campus Coordinator Activities in
Preparation for Campus Visits...at a minimum
– Stay current on project activities
– Review project website materials
Scope Documents
CSU Design Document (draft)
Project Plan (draft)
Previous webcasts
Submit “Hot Topics” on your campus relative to 21st Century Project
Provide input for convenient time for Monthly Teleconference Calls
Provide input on schedules (campus coordinator and campus,
e.g. campus closed on Friday)
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CSU/SCO 21st Century
Campus Coordinator Webcast
Additional Information
Submit inquiries/comments to Project Campus Liaison,
Tammy Hines via e-mail tammy.hines@calstate.edu
or phone 562-951-4418;
Submit questions or comments regarding the
CSU/SCO 21st Century Project, via
e-mail to 21questions@calstate.edu;
Visit the CSU/SCO 21St Century Payroll Project Team’s website
http://cms.calstate.edu/T2_CMSSCO_21stCentury.asp
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CSU/SCO 21st Century
Campus Coordinator Webcast
Questions?
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