Popovich - Strategic Accountability by VinnyMyler

VIEWS: 14 PAGES: 13

									  STRATEGIC
ACCOUNTABILITY
 AGREEMENTS

 Susan Kwolek, VP & CNE
 Karyn Popovich, Director
    Medical Services
              STRATEGIC ALIGNMENT MODEL

                                    Shared Vision

                     Customer & Financial Strategic Outcomes


                         Strategic Themes in a Balanced
                                    Scorecard

                                    Strategy

• Technical                                                         • Design
•   Analytical                                                      • Decision-making &
    People                                                            Accountability
•
•   Organizational
                        Skills                      Structure       • Information systems
•   Communications                                                  • Rewards/incentives &
                       • Norms
                       • Values
                                    Culture         • Behaviour       Strategic Budgeting
                                                    • Leadership
                       • Language                   • Stewardship
    Learning Organization

• Mutual respect & trust
• People feel free to try experiments,
  take risks
• No one is harmed for making a
  mistake
• Learning organizations designed to
  ensure people are successful
   Learning Organization


• Everyone is given the
  opportunity to learn and
  understand how their actions
  influence others.
• People begin to see themselves
  as part of a ‘system’
                         From To

•   ORGANIZATIONAL CULTURAL/



Blaming                            Accountability

Command & Control                  Stewardship

Bosses                             Coaches

Silos                              Systems

Individuals                        Teams
      ACCOUNTABILITY
         What it is?

Statement of personal promise
to achieve specific results
within the shared vision and
overall strategic outcomes and
targets set in the Balanced
Scorecard
STRATEGIC ACCOUNTABILITY
      AGREEMENTS

• Tool that articulates explicit
  expectations, promises, outcomes
  & consequences related to the
  organizational strategy
• Provide clarity on the organization’s
  strategic direction and their role in
  achievement of outcomes
STRATEGIC ACCOUNTABILITY
      AGREEMENTS

• Developed between individuals
  through constructive dialogue to
  ensure the agreement reflects
  changing circumstances in the
  organization
CASCADING ACCOUNTABILITY

           Board

     CEO & Chief of Staff

            VP

         Director

         Manager
ACCOUNTABILITY AGREEMENT
      What it is not?


• Not determine who is to
  blame if targets are not
  achieved but to ensure
  people will get support they
  need to be successful

								
To top