voiceline_overview

							 The Net2Phone
VoiceLine Service




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The Net2Phone VoiceLine Service

   VoiceLine enables broadband users
       to save on both inbound and
      outbound calls with a variety of
   flexible plans and includes a host of
          popular calling features.




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The VoiceLine Opportunity

  Who can benefit from VoiceLine?
 • Anyone who receives calls from one of
   the many countries from where VoiceLine
   customers can choose phone numbers,
   including:
   —U.S., U.K., Canada, Belgium, Chile, France,
    Israel, Netherlands, Poland, Portugal, Spain,
    Sweden, Switzerland
 • Those who call internationally

 • Both residential and small business users

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Cost-Saving Benefits
   VoiceLine provides savings on both
   inbound and outbound calling:
 • By acquiring a phone number from another
   country, you can enable your family, friends
   and/or business associates to save when calling
   you. For example, if you reside in India and
   choose a U.S. phone number, those in the U.S.
   would be able to call you without incurring long
   distance charges.
 • You can also use VoiceLine to place low-cost
   outbound calls all over the world.
 • In addition, you can even save on faxing


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Global Savings
  VoiceLine provides you with the benefits of
  having a phone number from another country,
  no matter where you reside globally. For
  example:
 • Residential broadband users can drastically
   reduce their communication costs with family,
   friends and business contacts around the world
 • Companies can utilize VoiceLine to establish a
   virtual presence. For example, a company with
   customers inside the U.S. could obtain a U.S.
   phone number for service and support. Those
   calling the company will have the same
   experience as they would calling any number in
   the U.S.

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VoiceLine Overview

   VoiceLine provides you with:
 • A phone number from a variety of
   countries, including
   —U.S., U.K., Canada, Belgium, Chile, France,
    Israel, Netherlands, Poland, Portugal, Spain,
    Sweden, Switzerland
 • A variety of calling plan options, including
   monthly unlimited calling plans, bucket of
   minutes plans and pay as you go pricing
 • A wide-range of popular calling features
   including VoiceMail, call waiting, 3-way
   calling and more
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Available Telephone Numbers
 You can choose:
•   U.S. local numbers (>           •   Canada
    200 area codes)                     — Calgary (403)
•   U.S. (866) & U.K. (0800)            — Edmonton (780)
    toll-free                           — Kitchener-Waterloo
•   U.K. local numbers in                 (519)
    over 100 cities (England,           — London (519)
    Ireland, Scotland &                 — Montreal (514)
    Wales)
                                        — Ottawa (613)
•   U.K. toll-free (0800)               — Toronto (416 and
•   Belgium                               647)
    — Antwerp (323)                     — Vancouver (604)
    — Brussels (322)                    — Victoria (250)
•   Chile                               — Winnipeg (204)
    — Santiago (2)                  •   France (Paris-176)
    — Valparaiso (32)
                                    •   Israel (Tel Aviv – 3)

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Calling Plans
   VoiceLine is a pre-paid service that offers a wide
   range of calling plans to meet your inbound and
   outbound calling needs.
 You can choose from:
 • Unlimited monthly calling
    — Allows you to make unlimited calls to:
       – U.S./Canada or
       – U.S./Canada/U.K./France or
       – A number of European countries (plus U.S./Canada)
    (You can also call any other destination worldwide at
      Net2Phone’s low rates.)
 • ―Bucket of Minutes‖ monthly calling
    — Provides you with a specific number of monthly minutes for
      calls to a particular region (for example, U.S./Canada,
      Europe, Asia, India or Israel) You can also call any destination
      worldwide at Net2Phone’s low rates.
 • Pay As You Go calling
    — Features low per-minute calling rates to destinations all over
      the world                  8
Calling Plan Overview

Plan Type    Telephone      Outbound Calling      Inbound Calling
             Number                               (Subscriber Charge)
Pay As You   Local          Per minute rates      TBA
Go           number         apply
             from one of
             a variety of
             countries
Pay As You   U.S. or U.K.   Per minute rates      TBA
Go           Toll-Free      apply
Monthly      Local          Either unlimited or   Unlimited
Plans        number         a ―bucket of
             from one of    minutes‖ to a
             a variety of   specific region
             countries
Monthly      U.S. or U.K.   Either unlimited or   TBA
Plans        Toll-Free      a ―bucket of
                            minutes‖ to a
                            specific region

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Pay As You Go Summary
  In the Pay As You Go model, outbound rates are
  the same, no matter what type of number you
  choose. However, inbound rates vary for local and
  toll-free numbers.

Phone #              Outbound Charge Inbound Charge
Local number         Billed at per minute               TBA
from from            rates
one of a
variety of
countries
U.S. or U.K.         Billed at per minute               TBA
Toll-Free            rates

   *With a U.S. or Canadian local number. Additional charge for a U.S./U.K. toll-free or U.K., Netherlands
   or Poland, Belgium, Chile, France, Portugal, Spain, Sweden or Switzerland or Israel local number, . for
   a local number from.


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Unlimited Plan Summary
Plan                          Monthly Includes
                              Cost*
US/CA Unlimited               TBA                    •Unlimited outbound calls to U.S. & Canada
                                                     •Unlimited inbound calls (with local number from
                                                     one of a variety of countries) OR 100 minutes of
                                                     inbound calling (with U.S. or U.K. toll-free number,
                                                     additional minutes billed)
US/CA/UK/FR                   TBA                    •Unlimited outbound calls to U.S., Canada, U.K.**
Unlimited                                            & France**
                                                     •Unlimited inbound calls (with local number from
                                                     one of a variety of countries) OR 100 minutes of
                                                     inbound calling (with U.S. or U.K. toll-free number,
                                                     additional minutes billed)
Europe Unlimited              TBA                    •Unlimited outbound calls to Austria, Belgium,
                                                     Czech Republic, Denmark, France, Germany,
                                                     Greece, Ireland, Israel, Italy, Netherlands, Norway,
                                                     Portugal, Russia (Moscow, St. Petersburg), Spain,
                                                     Sweden, Switzerland, U.K., Vatican City, U.S. &
                                                     Canada (only cellular calls to U.S./Canada are ―in
                                                     plan‖)
                                                     •Unlimited inbound calls (with local number from
                                                     one of a variety of countries) OR 100 minutes of
                                                     inbound calling (with U.S. or U.K. toll-free number,
                                                     additional minutes billed)
*   With a U.S. or Canadian local number. Additional charge            **Not including cellular calls
    f or a U.S./U.K. toll-f ree or U.K., Netherlands or Poland,   11
    Belgium, Chile, France, Portugal, Spain, Sweden or
    Switzerland or Israel local number, . f or a local number
    f rom.
Bucket of Minutes Plan Summary
Plan              Monthly Plan Cost*                     Includes
U.S./Canada TBA (300 outbound minutes)                   Monthly bucket of outbound minutes to
            TBA (500 outbound minutes)                   U.S./Canada, 100 inbound minutes with toll-
                                                         free, unlimited inbound with local number from
                                                         one of a variety of countries
Europe            TBA (350 outbound minutes)             Monthly bucket of outbound minutes to Europe,
                  TBA (500 outbound minutes)             100 inbound minutes with toll-free, unlimited
                                                         inbound with local number from one of a variety
                                                         of countries
Asia              TBA (350 outbound minutes)             Monthly bucket of outbound minutes to Asia, 100
                  TBA (500 outbound minutes)             inbound minutes with toll-free, unlimited
                                                         inbound with local number from one of a variety
                                                         of countries
Israel            TBA (350 outbound minutes)             Monthly bucket of outbound minutes to Israel,
                  TBA (500 outbound minutes)             100 inbound minutes with toll-free, unlimited
                                                         inbound with local number from one of a variety
                                                         of countries
India             TBA (150 outbound minutes)             Monthly bucket of outbound minutes to India,
                  TBA (250 outbound minutes)             100 inbound minutes with toll-free, unlimited
                                                         inbound with local number from one of a variety
                  TBA (500 outbound minutes)             of countries

         *With a U.S. or Canadian local number. Additional charge for a U.S./U.K. toll-free or U.K., Netherlands
         or Poland, Belgium, Chile, France, Portugal, Spain, Sweden or Switzerland or Israel local number, . for
         a local number from.
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Inbound/Outbound Charge Summary
Plan Type   Phone #          Outbound Calling Charge          Inbound Calling Charge   Inbound Calling
                             (for subscriber)                 (for subscriber)         Charge (for party
                                                                                       calling subscriber)
Pay As      Local number     Per minute rates apply           TBA                      Cost of call to that
You Go      from a variety                                                             particular area code
            of countries
Pay As      U.S. Toll-Free   Per minute rates apply           TBA                      Free if calling from
You Go                                                                                 U.S.
Pay As      U.K. Toll-Free   Per minute rates apply           TBA                      Free if calling from
You Go                                                                                 U.K.
Unlimited   Local number     Monthly charge for unlimited     No charge                Cost of call to that
            from a variety   calls to certain areas. Out of                            particular area code
            of countries     plan calls charged separately.
Unlimited   U.S. Toll-Free   Monthly charge for unlimited     Includes first 100       Free if calling from
                             calls to certain areas. Out of   minutes, charged         U.S.
                             plan calls charged separately.   thereafter
Unlimited   U.K. Toll-Free   Monthly charge for unlimited     Includes first 100       Free if calling from
                             calls to certain areas. Out of   minutes, charged         U.K.
                             plan calls charged separately.   thereafter
Bucket of   Local number     Monthly charge for a certain     No charge                Cost of call to that
Minutes     from a variety   number of minutes to a                                    particular area code
            of countries     specific region
Bucket of   U.S. Toll-Free   Monthly charge for a certain     Includes first 100       Free if calling from
Minutes                      number of minutes to a           minutes, charged         U.S.
                             specific region                  thereafter
Bucket of   U.K. Toll-Free   Monthly charge for a certain     Includes first 100       Free if calling from
Minutes                      number of minutes to a           minutes, charged         U.K.
                             specific region                  thereafter

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Calling Features
   VoiceLine’s popular calling features are included
   with all of the monthly plans. (For Pay As You
   Go customers, VoiceMail can be added for a
   minimal charge.) These calling features include:

 • VoiceMail
    — Records your messages and allows you to access them
      from any touch-tone telephone or via the Internet
 • Caller ID
    — Displays the phone number of incoming calls
 • 3-Way Calling
    — Enables you to speak with two people simultaneously
 • Call Waiting
    — Alerts you when a second call comes in and allows you
      to alternate between calls
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        more
Calling Features (continued)
 • Speed Dial
   — Enables you to store and quickly dial up to 100
     telephone numbers
 • Redial
   — Allows you to call the last telephone number you dialed
     automatically
 • Call Return
   — Allows you to call the number of your last incoming call
     automatically
 • Anonymous Call Blocking
   — Allows you to restrict incoming calls when the caller is
     anonymous
 • Do Not Disturb
   — Enables you to block unwanted calls during a specified
     time period while allowing important calls to go through
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Requirements
  In order to use VoiceLine, you will need a:
 • Net2Phone VoiceLine calling account
 • Broadband Internet connection
 • InnoMedia MTA 3328-2R VoIP telephone adapter
 • Standard telephone
 • PC with Microsoft Internet Explorer Web browser
   version 5.0 or higher (used for account
   management only; not used for calling)




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InnoMedia MTA 3328-2R
  The InnoMedia MTA 3328-2R allows you to plug
  standard telephone(s) or fax machine(s) into the
  adapter, and features a built-in router:




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VoiceLine Travels With You
 • You can take your VoiceLine device with
   you when you travel. When someone
   calls your VoiceLine number, your phone
   rings wherever your telephone and
   adapter are plugged into a broadband
   Internet connection.
 • If you are unable to take your VoiceLine
   device with you or don’t have access to a
   broadband Internet connection, you can
   still save. You can use your VoiceLine
   account as a calling card account and
   save on calls from any phone, anywhere,
   any time.
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Competitive Advantages
Net2Phone                Benefit
Advantage
Experience               Net2Phone has ten years of VoIP telephony experience,
                         backed by a privately-managed, highly scalable network
Flexible Calling Plans   VoiceLine features a pay as you go model as well as
                         unlimited and bucket of minute monthly calling plans.
                         Instead of charging overage fees, VoiceLine allows
                         bucket of minute customers to deduct out of plan calls
                         from their monthly allotment of minutes.
Unlimited Calling to a   VoiceLine offers unlimited plans for outbound calling to
Number of European       U.S./Canada, U.S./Canada/U.K./France or a number of
Countries                other European countries (+ U.S./Canada)
Payment in Local         You do not need a credit card and can make payments to
Currency                 their reseller in local currency
Wide Range of            VoiceLine users can select numbers from cities in the
Numbers                  U.S., U.K., Canada, Belgium, Chile, France, Israel Poland,
                         Portugal, Spain, Sweden, Switzerland and/or the
                         Netherlands and toll-free numbers from the U.S. & U.K.
Bilingual Services       You have access to both English and Spanish IVRs, Web
                         sites and documentation
International Shipping   Net2Phone will ship its VoIP telephone adapter worldwide

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Competitive Advantages (continued)
Net2Phone            Benefit
Advantage
Web/Account          VoiceLine features a convenient on-line account
Management           management center
Simplified Dialing   If you are located outside of the U.S., you can dial as you
                     normally would instead of having to dial as if you were in
                     the U.S.
Calling Card         You can use your VoiceLine account to make low-cost
Functionality        calling card calls from any phone, anywhere, any time
No Extra Fees        VoiceLine does not charge any activation, cancellation or
                     regulatory recovery fees




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