Platform Rationalization Vendor Notice - PDF

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Platform Rationalization Vendor Notice - PDF Powered By Docstoc
					Date

Merchant Name
Address
City, State, Zip



                   URGENT FINAL NOTICE – PLEASE READ
       IF YOUR MIGRATON IS ALREADY COMPLETE, PLEASE DISREGARD THIS LETTER

Dear Valued Merchant:

IMPORTANT: This announcement is a further update of First Data’s retirement of the EFSnet platform, in favor of
superior technical solutions. Important information about your Point Of Sale (POS) system is also provided on behalf
of your vendor, VeriFone (using PC Charge software).

As previously communicated, the EFSnet Pass-through interface will be emulated within the Secure Transport
(previously known as Datawire) platform. If your POS system utilizes the EFSnet Web method “Request Pass-
Through,” you are an EFSnet Pass-through location. Merchants currently processing on the EFSnet platform were
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informed to update their POS system by May 29th 2009. In our continuing effort to ensure you have adequate time
to act, we are extending your deadline to become compliant to July 31th 2009, but you must take action immediately.


ACTION REQUIRED: In order to minimize the potential for any service interruption, you must update your
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software by July 31 2009.

In order to update your software, follow the instructions provided below. If you have any questions or concerns,
please contact VeriFone for support options.

         The following URLs are operational, configured with existing EFSnet stored/keys and enabled for production
         traffic.
         Network firewall access control lists should be reviewed to allow outbound traffic to the URLs/IP addresses
         identified.
         You must implement your new system by July 31st 2009 in order to prevent any service interruption.

    TEST URL:                       https://stg.dw.us.fdcnet.biz/efsnet.dll
    Translates to IP Addresses:     208.72.254.252, 216.66.222.252

    PRODUCTION URL:                 https://prod.dw.us.fdcnet.biz/efsnet.dll
    Translates to IP Addresses:     208.72.254.254, 216.66.222.25

Please note that this information is subject to change. If you have questions or concerns about this communication,
please do not hesitate to contact your VeriFone Help Desk at 1-877-659-8981.


Sincerely,

First Data
PCCharge Payment Server: Instructions on How to Change Your Host Address

  1. If PCCharge Payment Server is not running, take the following steps to launch the application:
     Start -> Programs -> VeriFone -> PCCharge Payment Server -> PCCharge Payment Server.

  2. If PCCharge is running, or after starting PCCharge Payment Server, double-click on the     in the
     System Tray. When prompted select “OK” to the popup dialogue box.
  3. From the main PCCharge screen, select the Setup menu, and then select Credit Card Company.
     The following screen will appear:




  4. From the “Credit Card Setup” screen, select the merchant account from the Credit Card Company
     Numbers section, and then select the “Extended” button. The following screen will appear:
5. From the “BPAS Extended Setup” screen, click the “Advanced” button. The following screen will
   appear:




6. The “Use TCP/IP EFSnet Pass Through” radio button should already be chosen.
7. In the System Address field, enter the new address: https://prod.dw.us.fdcnet.biz/efsnet.dll
8. Do not change the Store ID or Store Key.
9. When finished click on the Verify Connection button. The following screen should appear:




10. Select “OK” on the pop-up dialogue box.
11. Continue clicking on the “OK” boxes until you are returned to the main screen.

12. Minimize PCCharge Payment Server by selecting the        from the PCCharge Payment Server
    toolbar.
PCCharge Payment Pro: Instructions on How to Change Your Host Address

  1. If PCCharge Payment Server is not running, take the following steps to launch the application:
     Start -> Programs -> VeriFone -> PCCharge Pro -> PCCharge Pro.
  2. From the main PCCharge screen, select the Setup menu, and then select Credit Card Company.
     The following screen will appear:




  3. From the “Credit Card Setup” screen, select the merchant account from the Credit Card Company
     Numbers section, and then select the “Extended” button. The following screen will appear:
From the “BPAS Extended Setup” screen, click the “Advanced” button. The following screen will appear:




   4. The “Use TCP/IP EFSnet Pass Through” radio button should already be chosen.
   5. In the System Address field, enter the new address: https://prod.dw.us.fdcnet.biz/efsnet.dll
   6. Do not change the Store ID or Store Key.
   7. When finished click on the Verify Connection button. The following screen should appear:




   8. Select “OK” on the pop-up dialogue box.
   9. Continue clicking on the “OK” boxes until you are returned to the main screen.