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					Budget Activity: CSD A013 - Low Income Home and Energy Assistance Program (LIHEAP)
Purpose: To provide assistance to help with the expenses of home temperature control
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults

Analysis:                                                                                    1067 - Number of households served (output)
• Congress authorized an increase in LIHEAP funds in the 2009
  season because of high fuel costs last year. Energy
  Assistance (the CSD part of LIHEAP) distributes 85 percent of
  the funds and Housing distributes 15 percent for
  weatherization.




                                                                         Households served
• Energy Assistance distributed nearly $60 million in the 2009
  heating season. The additional funds allowed us to increase
  the percent of eligible households served from 18 percent to
  35.

• In addition to utility assistance, LIHEAP contractors assisted
  2,330 households with other emergency services like furnace
  repair and replacement. That means that the spike in LIHEAP
  funds last season helped some households for more than one
  year by repairing or replacing inefficient or unsafe heating
                                                                                                               Federal Fiscal year
  systems.
                                                                            Data is available annually in October.

Action Plan                                                                                     Who                     Timeframe
Develop a conference in collaboration with Commerce Weatherization.                             Cinqué Finnie           October, 2010
Address 2009 state and local capacity challenges created by funding increase.                   Cinqué Finnie           Complete
Update: Contractors met this challenge.

How target was set: federal allocation divided by past average benefit
Data Source: LIHEAP Secure Website
                                                                                                                                           1
Budget Activity: CSD A003 - Community Services Block Grant (CSBG)
Purpose: Eliminate or ameliorate effects of poverty by funding a network of community action programs that provide services
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults
Analysis:                                                                        1069 – The percent of low income individuals receiving one or
                                                                                more non-emergency service from a Community Action Agency,
• Agencies reported that outcomes were lower than expected                              who make progress during the period (outcome)
  for reasons including lower funding, high unemployment, loss
  of other program funds, cuts in Basic Health, and challenges
  obtaining loans related to asset purchases (which delayed




                                                                                                                                             People Enrolled
  outcomes).

• The number of people served increased by 34,500 between
  2008 and 2009 (the grey line on the chart).

• Community Action Agency non-emergency services include
  employment, training, housing, food assistance, and asset
  building. This measure does not include referrals.

                                                                                Data is available annually in April.

Action Plan                                                                Who                                         Timeframe
Verify and analyze 2009 CSBG information systems reports.                  Maitri Sojourner                            Complete




How target was set: Based on performance trends of Commerce CSBG contractors.
Data Source: CSBG National Performance Indicator (NPI) database
Budget: 09’ – 11’ Biennium $22,056,000
                                                                                                                                                               2
Budget Activity: CSD A010 - Emergency Food Assistance Program (EFAP)
Purpose: To provide support for the community based emergency food system
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults

Analysis:
                                                                                                        1071 – Pounds of food distributed to clients
• Food banks are continuing to see increases in demand, but                                                       by food banks (output)
  the percentage of increase has slowed. Visits in Q2 increased
  eight percent from the same quarter last year, 1.9 million visits
  to 2.1 million visits.




                                                                                Millions of Pounds




                                                                                                                                                                                          Millions of Visits
• Food banks and distribution centers are finding more efficient
  ways to move food. Rotary First Harvest has begun using
  donated services of several trucking firms for the first time.

• With the additional $1 million funds received in the 2009-11
  biennium, food banks have already procured 800,000 more
  pounds of highly nutritious food and another 86,000 in shelf-
  stable nutritious food. Seven more counties will begin their
  purchases with those additional funds later this year.

• This program will be transferred to Agriculture in July.                                  There is a one quarter reporting delay for this measure, except at the end of the biennium.

Action Plan                                                                                                                 Who                       Timeframe
Measure the increase in nutritious food distributed. The Farms to Food Bank pilot                                           Susan Eichrodt            June, 2010
provided examples of ways quality, not just quantity, of food can be increased.

Collaborate with Rotary First Harvest to improve the food transportation system by                                          Susan Eichrodt            June, 2010
developing pilot transportation systems.
How target was set: Based on past performance and impact of planned system improvements in transportation, coordination, and adoption of best practices.
Data Source: EFAP Contractors’ Monthly Reported Data
Remove – program transferred to Agriculture.                                                                                                                                                                   3
Budget Activity: CSD A006 Developmental Disabilities Council and Developmental Disability Endowment Fund
Purpose: Enroll new accounts and provide matching funds that build assets for the beneficiary with developmental disabilities.
Agency Goal: Move low-income and vulnerable families to self sufficiency.
Priority of Government: Improve the security of Washington’s vulnerable children and adults

Analysis:
The Endowment has used up its capacity to make matches to                            1075 – Number of persons for whom a Developmental
private contributions on new accounts opened after March 2008.                       Disabilities Endowment Trust Fund account has been
While existing trusts will continue to receive the match new                                         established (outcome)
trusts opened after March 2008 will not be matched.
The target was adjusted in 2007 to reflect the expected decline
in new accounts due to the reduction in matched funds.

The Endowment Trust Fund remains a good investment for
family members or individuals with developmental disabilities. It
allows investors to remain eligible for other public benefit
programs, such as SSI and still save money. These funds are
managed by the State Investment Board.

Since the Developmental Disability Endowment Trust Fund was
created, it has disbursed $2,452,000 in to the state economy to
meet the needs of people with developmental disabilities.

This program will transfer to the Department of Health in July.

Action Plan                                                                                         Who               Timeframe
Create public-private partnerships to support stable resources that help enhance                    Sieng Bonham      Ongoing
the quality of life for citizens with developmental disabilities.

How target was set: Developmental Disabilities Endowment Trust Fund enrolment projections
Data Source: WA ST Office of the Long-term Care Ombudsman
Budget: 2009- 11 Biennium $619,300
Remove – program transferred to DOH
                                                                                                                                          4
Budget Activity: CSD A008 - Services to Crime Victims
Purpose: Improve services delivered to victims of crime through Office of Crime Victims Advocacy (OCVA) contractors
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington’s vulnerable children

Analysis:
• Services being assessed include:                          1079 - Percent of victims who agree or strongly agree that
      •    Crisis Intervention                                           services were effective for them
      •    Information and Referral
      •    Legal Advocacy
      •    Medical Advocacy
      •    General Advocacy

• Surveys are now available in nine languages: English,
  Spanish, Korean, Vietnamese, Cambodian, Chinese
  traditional, Chinese simplified, Russian, and Tagalog.




                                                                               FY 2009                 FY 2010



Action Plan                                                 Who                                Timeframe
A survey question has been added to identify contractors,   Bev Emery                          Task completed
allowing for more specific data collection and analysis.

How target was set: OCVA Goal
Data Source: OCVA Outcome Data Project
Budget:                                                                                                                  5
Budget Activity: CSD A011 - Strengthening Criminal Justice Response to Victims of Crime
Purpose: Make victims safer and offenders more accountable, facilitate victim participation. Enhance resources for victims.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                                        1091 – Number of domestic violence homicides (outcome)
• Domestic violence is defined by a relationship of victim to
  offender or by shared living space. Data is submitted by local
  law enforcement agencies and compiled by the Washington
  Association of Sheriffs and Police Chiefs annually.
• As of July 2009, all counties reported having an effective
  Coordinated Community Response including meeting
  regularly, reviewing and revising policies and procedures to
  improve the response to victims of domestic violence.
• We are not sure why homicides are down. We don’t attribute
  the decrease solely to Community Coordinated Response
  teams now in place across the state.
• As local government resources decline and layoffs of criminal
  justice personnel occur a community’s ability to respond to
  domestic violence may decrease.
                                                                                 This data is reported by state fiscal year annually in the 4th and 8th quarters

Action Plan                                                                      Who                                                      Timeframe
Coordinate with Washington Association of Sheriffs and Police                    Bev Emery                                                Task completed
Chiefs to ensure quarterly statewide data.

Continue to require counties to maintain an active Coordinated                   Pearl Gipson-Collier                                     Quarterly
Community Response.

How target was set: Analysis of historic data combined with forecast of domestic violence prevention and law enforcement ser vice improvements.
Data Source: Washington Association of Sheriffs and Police Chiefs Crime in Washington annual report criminal homicide data.
                                                                                                                                                                   6
Budget:
Budget Activity: CSD A012 - Long Term Care Ombudsman
Purpose: Ombudsmen protect and promote the rights and quality of life of long-term care residents.
Agency Goal: Improve resolution rate of health and safety complaints.
Priority of Government: Improve the security of Washington’s vulnerable children and adults

Analysis:
• This measure tracks health and safety complaints, the most                         1073 - Percent of health and safety complaints resolved
  serious complaints that the ombudsmen investigate. Health                                    in long-term care facilities (outcome)
  and safety complaints are: abuse, neglect and exploitation;
  transfer/discharge; care; outside perpetrator.

• In the second quarter the Ombudsman investigated 316
  verified complaints and resolved 278 (88 percent). In the third
  quarter 286 verified complaints were investigated and 263
  were resolved (92 percent).




Action Plan                                                                      Who                                   Timeframe
Direct the State Ombudsman to recode abuse and neglect cases                     Maitri Sojourner                      Complete
correctly.



How target was set: Target was set as an aspirational goal. Our goal was not compared to other states’ performance.
Data Source: WA ST Office of the Long-term Care Ombudsman
                                                                                                                                               7
Budget Activity: CSD A015 Office of Crime Victims Advocacy (OCVA)
Purpose: Improve services delivered to victims of crime through Office of Crime Victims Advocacy (OCVA) contractors
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington’s vulnerable children

Analysis:
                                                             1083 – Percentage of crime victims cases resolved
                                                                         within six months (output)
• The OCVA Hotline takes calls from across Washington
  from victims of crime. This program serves victims who
  have needs beyond the scope of services provided by
  other agencies.




                                                                                                                      Caseload
• Some calls are referred to local service providers.
  Cases are opened for complaint calls or complex cases
  that are assigned to program staff who have issue
  expertise as well as direct connection to community
  agencies. Cases related to Crime Victims
  Compensation are handled by one person who has
  expertise in those matters.




Action Plan                                                Who                                 Timeframe
Stay the course through the next fiscal year.              Bev Emery                           June, 2009


How target was set: OCVA Goal
Data Source: OCVA call log

                                                                                                                                 8
Budget Activity: CSD A017 Reemployment Service Centers
Purpose: Provides newly unemployed workers with services that eliminate barriers to job search.
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the economic vitality of businesses and individuals

Analysis:
 •    A unit of service includes job search assistance, job                              1095 – Units of service delivered (output)
      referrals from employers and training referrals, referrals to
      community resources including shelter and utility
      assistance, and financial counseling.

 •    Centers are funded by an Employment Security
      Department’s Penalty and Interest fund. Commerce has an
      interlocal agreement to contract services to three local
      contractors providing services in King, Jefferson, Clallam,
      Grays Harbor, and Pacific Counties.

 •    Worker Center in King County experienced the most
      significant increase in service demand, serving 414
      displaced workers in 2008, which increased to 1,707 in
      2009.


                                                                      This data is reported by state fiscal year annually in the 4th and 8th quarters

Action Plan                                                            Who                                                       Timeframe
Audit tool revised and site visits scheduled with contactors for       Eva Greenwalt                                             March, 2010
contract compliance.



How target was set: Analysis of historical data and results.
Data Source: Reemployment Service Center contract reports                                                                                               9
Budget Activity: CSD A019 Retired Senior Volunteer Program (RSVP)
Purpose: Uses talents and lifelong experience of volunteers over age 55 to help with diverse community needs
Agency Goal: Provide bold leadership and exceptional service
Priority of Government: Improve the economic vitality of businesses and individuals

Analysis:
 •    The Retired Senior Volunteer Program (RSVP) provides
      funding to recruit citizens to help with community needs at         1087 - Number of volunteer placements (output)
      nonprofit agencies and other organizations who rely on
      volunteers for their operation.
 •    RSVP stakeholders report that economic factors are
      causing seniors to take part-time jobs and volunteer less.
 •    Sectors that rely on retired senior volunteers include
      healthcare, food banks, adult literacy, senior meal
      programs, small businesses, and after school programs.
 •    Funding reductions and a review of volunteer recruiting
      and retention resulted in a reduction of this program’s
      target. Funding was reduced to $712,000 in 2007-09.




Action Plan                                                         Who                              Timeframe
Develop and implement plan to increase placements in                Connie Shumate                   Complete
underperforming regions



How target was set: Analysis of historical data
Data Source: WARSVP                                                                                                        10
Budget Activity: CSD A021 – Sexual Assault Prevention
Purpose: Increase the understanding and awareness of sexual violence in communities statewide
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington’s vulnerable children

Analysis:                                                          1085 – The number of people who participated in prevention
• The Sexual Assault Prevention Program is designed to                           presentations/events (output)
  increase awareness of sexual assault and abuse and
  build skills within communities to prevent sexual
  violence.

• Increases in October through December are due
  primarily to the beginning of the school year, and
  remains consistent between Year 1 (Q2) and Year 2
  (Q6).




                                                                                            FY 2008                                   FY 2009
                                                          This program has a one quarter reporting delay to ensure accurate data.

Action Plan                                                         Who                                                   Timeframe
Revised state plan has been submitted to Centers for Disease        Bev Emery                                             January, 2010 (When approved
Control.                                                                                                                  by CDC)

How target was set: OCVA Goal
Data Source: InfoNet data reporting system

                                                                                                                                                         11
Budget Activity: CSD A027 – WorkFirst, Community Jobs
Purpose: Delivers services to support WorkFirst participants in attaining a job and advancement
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington’s vulnerable children and adults

Analysis:                                                                 1520- Statewide percent of Community Jobs parents who
• This quarter 423 parents (52%) achieved                                          obtain unsubsidized employment (outcome)
  unsubsidized employment; 306 of those
  exited with at least 20 hours of work a week,
  153 had reported wages exceeding $10.00
  per hour. The median wage for Q8 parents is
  $9.00 per hour.
• Top 6 employer industries for exiting parents:
       •    170 in Medical/Family/Human
            Services
       •    61 in Food Services
       •    55 in Retail
       •    47 in Temporary Work
       •    41 in Business/Professional
       •    33 in Trades

Action Plan                                                                                   Who                     Timeframe
One onsite program assessment completed, three additional scheduled to                        Joyce Beebe             June, 2010
ensure contract compliance, provide training, identify services provided, best                Eva Greenwalt
practices and employment outcomes.
Creating monthly webinar training series to provide ongoing, cost effective                   Eva Greenwalt           June, 2010
technical assistance to statewide contractors.
How target was set: OFM WorkFirst Performance Team
Data Source: UI Database, Employment Security – data reporting lag allows program completion and employer reporting
Employment Security unemployment data is not seasonally adjusted
                                                                                                                                   12
Follow-up question:
Identify available data for the number of participants that are still employed after a given period of time, i.e., six months or a
year.
• Employment Security provided us data on participant employment reported by employers during and two quarters after enrollment.
• Community Jobs participants who found work after the first four quarters of Community Jobs were excluded from this count.




Data Source: UI Database, Employment Security


                                                                                                                                     13
Total Community Jobs participants with reported wages five and six quarters after enrollment.
This chart represents enrollment and outcomes of all Community Jobs participants.
The first (gray) bar is the denominator for our GMAP measure, the second (blue) bar is the numerator.




Data Source: UI Database, Employment Security
                                                                                                        14
Budget Activity: LG A097 - Community Mobilization Against Substance Abuse
Purpose: Support quality community initiatives to reduce substance abuse and violence through evidence based programs
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                      1090 - Percent of individuals receiving one or more family-
• Substance abuse and violence prevention including classes,
  community center program activities, and prevention
                                                                        based prevention services who made progress (outcome)
  education.

• Participants are surveyed before and after they participate in
  programs to assess program effectiveness.

• Graph shows the percentage of individuals receiving
  prevention services who self-report progress after program
  completion.




                                                                   Result data is available in August annually.

Action Plan                                                        Who                                            Timeframe
Continue to provide program evaluation support and training to     Ramona Leber                                   Ongoing
contractors to develop and sustain skills in prevention program
selection and outcome evaluation.



How target was set: Based on 6 year strategic plan goal.
Data Source: Community Mobilization/OSPI Prevention Database
                                                                                                                                15
Budget Activity: LG A101 - Drug Prosecution Assistance Grants
Purpose: Enhance local jurisdiction capacity to prosecute drug crime
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• Reporting is delayed because one jurisdiction’s 2009 data                           1333 - Percent of drug cases successfully prosecuted in
  reporting has been delayed.                                                                     participating counties (outcome)

• Success rate is the percentage of prosecutions resulting in
  guilty pleas or verdicts.

        • 2008 1,413 of 1,585
        • 2007 1,178 of 1,315
        • 2009 1,859 of 1,050 (not all jurisdictions reporting).

• The Legislature created this program to assist six special
  county prosecuting attorneys who prosecute the increased
  court caseloads caused by successful drug interdiction
  programs.

• This program will transfer to the Criminal Justice Training
  Commission in July 2010.
                                                                                 This data is available annually in February. Program year begins in September.

Action Plan                                                                      Who                                                    Timeframe
Monitor contractors to confirm compliance                                        Harvey Queen                                           Ongoing



How target was set: Washington Association of Prosecuting Attorneys
Data Source: Washington Association of Prosecuting Attorneys Quarterly Reports
Remove – program transferred to CJTC.
                                                                                                                                                                  16
Budget Activity: LG A102 - Forensic Sciences Improvement
Purpose: Improve the quality and timeliness of forensics science services to local jurisdictions
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
•     This federally funded program invests in training,                         1337 – Average number of days to process
      equipment, and staff to improve and maintain faster                                 forensics cases (output)
      forensics research results.
•     Backlog was reduced in part by training new analysts
      which resulted in increased timeliness.
•     This program will be transferred to Washington State Patrol
      in July.




                                                                                                                            Good
Action Plan                                                             Who                             Timeframe
Continue to monitor forensics backlog.                                  Harvey Queen                    November, 2010



How target was set: In cooperation with WSP and Forensic Lab analysis
Data Source: WSP Forensics Services Laboratory

                                                                                                                                   17
Budget Activity: LG A112 - Project Safe Neighborhoods
Purpose: Reduce gun and gang-related crimes in Eastern Washington
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• Project Safe Neighborhoods activities include: gang                            1331 – Reduce per capita index crime in program counties
  investigation/prosecution, enhanced probation supervision                                  compared to state average (outcome)
  and community patrols, the Keep Gangs and Guns Outta
  Schools Program, and public awareness campaigns.


• *Index crimes: arson, murder, rape, aggravated assault,
  burglary, larceny, and motor vehicle theft.


• Eastern counties measured have included Spokane, Yakima,
  Benton, and Franklin.


• The crime data for this measure is based on calendar year.


• This program will be transferred to the Criminal Justice
  Training Commission in July.                                               Data available annually in July.

Action Plan                                                                   Who                               Timeframe
Fully implement program in Tri-Cities and Yakima                              Bill Johnston                     Funding reductions are
                                                                                                                preventing implementation
Increase funding to focus on Spanish-speaking population (Tri-                Bill Johnston                     Complete
Cities, Yakima)
How target was set: Analysis of state and county crime trends.
Data Source: Crime in Washington Annual & Supplemental Reports, WA Assoc of Sheriffs & Police Chiefs
                                                                                                                                            18
Budget: 07’-09’ Biennium $117,000 (Federal)
Budget Activity: LG A177 – Criminal Justice Investments, Residential Substance Abuse Treatment
Purpose: Enhance incarcerated offenders access to substance abuse treatment to increase public safety through reduced recidivism
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                                           1332 - Percent of program graduates who do not reoffend in
                                                                                                         the first year (outcome)
• RSAT programs are currently provided by the Thurston
  County Sheriff’s Office and Benton-Franklin Department of
  Human Services. Commerce staff are monitoring each
  contractor for program performance and contract compliance.
• Thanks to increased congressional support for preventative
  criminal justice programs, FY 2010 Federal funding was
  increased by 168 percent:
              2008 $118,000
              2009 $132,599
              2010 $355,488 (To contract July 2010 to June 2011)
• Grant applications for 2010-11 RSAT programs are available
  to qualified correctional facilities. The application deadline is
  May 18, 2010.



Action Plan                                                                         Who                              Timeframe
Review 2010 RSAT grant applications and contract with program                       Valerie Grigg Devis              June, 2010
providers for July 2010 through June 2011.
Prepare federal reports using the Performance Measurement                           Valerie Grigg Devis              December, 2010
Tool GMS systems.
How target was set: Evaluation of prior program reports. The target is based on federal guidelines.
Data Source: Safe and Drug Free Communities program reports
                                                                                                                                                 19
Budget: 2010 $355,488
Budget Activity: A117 LG – Criminal Justice Investments, Byrne Justice Assistance Grant
Purpose: Reduce drug trafficking and associated crime
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                                                    1334 - Number of drug trafficking organizations
• Local funding cuts resulted in staff reductions or
                                                                                                      disrupted/dismantled (outcome)
  reassignments that reduced local capacity to disrupt and
  dismantle drug trafficking organizations. Recovery Funds will
  help communities hire or retain drug task force staff.


• In July 2009 the drug task forces changed the definition of a
  drug trafficking organization from 3 or more suspects to 5 or
  more to comply with federal practices. The change reduced the
  number of drug trafficking organizations reported, but it should
  increase the quality of targets pursued.


• This program funds inter-jurisdictional law enforcement drug
  task forces. Task forces cross jurisdictional boundaries to
  investigate and prosecute drug crimes.
                                                                                                           FY 2007                  FY 2008   FY 2009

                                                                                 This measure has a one quarter data reporting delay.

Action Plan                                                                       Who                       Timeframe
Provide monitoring/technical assistance to 10 task forces.                        Harvey Queen              July, 2010
Monitoring and technical assistance schedule is being                             Harvey Queen              Planning complete, monitoring underway
coordinated with Washington State Patrol.

Implement Peer Review schedule 4 Task Forces per year.                            Harvey Queen              Complete
How target was set: Evaluation of average past task force performance (reporting is delayed one quarter)
Data Source: Task Force Quarterly Performance Activity Reports                                                                                          20
Budget: 2009-11 $5,805,700
Budget Activity: CSD A168 - Asset Building for Working Families
Purpose: Provides opportunities and incentives for families to save, acquire and preserve assets
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington’s vulnerable children and adults
Analysis:
• Individual Development Accounts create incentives to save               1888 - Establish individual development accounts
  and invest in assets. IDA account holders have leveraged                (maintaining full enrollment by the 5th quarter) (output)
  $1.2 million against $1.8 million in federal and private funds.
• Since the IDA program has not received additional funding
  since 2007, the program met its enrollment targets in Q6,
  2009 and now it is focused on graduation targets (assets
  purchased). Therefore enrollment targets decrease and
  purchase targets increase. Last quarter’s actual purchases
  were 39, or 200 percent of the set target of 13 purchases.
• The IDA program continues to help families save and build
  economic security and stimulate the economy as witnessed
  by 39 purchases. Last quarter alone, IDA funds purchased 11
  homes, capitalized 12 businesses, 10 education accounts, 5
  vehicles and 1 assistive technology.
• To date account holders made 274 purchases. Asset
  purchases included 103 homes, 66 business capitalizations,
  55 educational purchases, and 50 others.

Action Plan                                                                            Who                          Timeframe
The program manager provides ongoing training and technical assistance to counties     Anee Brar                    Ongoing
including King, Pierce, Cowlitz, Clark, Spokane, Chelan-Douglas, and Grant counties.
Ongoing redistribution of terminated accounts to areas with higher performance.        Anee Brar                    Quarterly
Monitoring visits have been scheduled to review client files.

How target was set: Contractor reporting
                                                                                                                                      21
Data Source: Based performance reported by IDA contractors
Budget Activity: CSD A172 – Assistance to Families of Incarcerated Parents
Purpose: Support advisory committee charged with identifying the needs of children and families of incarcerated parents.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property

        1094 - Percent of committee members attending                                 Number of improvements for children and families of
            meetings planned, staffed and facilitated by                               incarcerated parents recommended by this group that
                        Commerce (process)                                                       have been implemented. (outcome)




Attendance Analysis:                                                              Additional Measure Analysis:
• The Children and Families of Incarcerated Parents Advisory                      This quarter, the committee’s efforts resulted in:
  Committee released their 2009 report in January.                                • DSHS expanded data collection and reporting.
• Recommendations were designed to improve services that                          • Development and support for SB 6618 regarding court based
  Department of Corrections, DSHS, Department of Early Learning,                    childcare. Although it didn’t pass the bill improved awareness of the
  and Office of the Superintendent of Public Instruction provide for                needs of children and families of incarcerated parents.
  children and families of incarcerated parents.                                  • Representative Roberts recognized Washington’s national
                                                                                    leadership on coordination of statewide services.

Action Plan                                                                       Who                                    Timeframe
Conclude program operations in response to elimination of                         Louisa Erickson                        July, 2010
program funds in the 2010 Supplemental Operating Budget.
How target was set: Children and Families of Incarcerated Parents Advisory Committee attendance
Data Source: Council meeting attendance records                                                                                                             22
Budget Activity: CSD A173 – Financial Fraud and Identity Theft (FFIT)
Purpose: This program funds prosecutors, law enforcement and other support for the investigation and prosecution of financial
            fraud and identity theft crimes.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• Two task forces are now operational: Greater Puget Sound                1096 – Number of financial fraud and identity theft
  Task Force (King and Pierce counties) and Spokane County                           suspects identified (outcome)
  Task Force.

• Program implementation was delayed when startup costs were
  eliminated from the 2009-11 Budget. The program is currently
  funded by a fee on Uniform Commercial Code filings.

• Financial fraud investigations are complex, requiring intensive
  commitment of time and resources to reach successful
  outcomes. Measureable results will continue to emerge as
  each task force moves into their first year of operations.

• The 2009 Legislative Report for the FFIT program is found at:
  http://apps.leg.wa.gov/reportstothelegislature/Default.aspx



Action Plan                                                         Who                                Timeframe
Amend contracts for each Financial Fraud and Identity Theft         Valerie Grigg Devis                July, 2010
Task Force to provide budget and work plan for FY 2010-11.


How target was set: Program contractors and Commerce staff
Data Source: Spokane Task Force Data

                                                                                                                                23
Budget Activity: A174 CSD – Statewide Dispute Resolution Center
Purpose: Ensure that citizens have access to litigation alternatives through dispute resolution programs.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                             1098– Number of non-litigation cases annually (output)
• The Dispute Resolution Program enhances the capacity and
  availability of out-of-court mediation services statewide by
  funding mediator training and mediation expenses.

• The target was established using case data estimates for 2007
  that was inaccurate. That error, along with a likely reduction in
  program funds in the 2009-11 Budget may prevent this
  program from achieving the current target.

• In 2008 30 percent of cases were in the workplace, 17 percent
  were related to parenting plans, and 14 percent were related to
  landlord tenant disputes. A survey of clients who used these
  services indicated that 92% would recommend mediation
  services to others.
                                                                                                             State Fiscal Year
                                                                      Data is available annually in April.

Action Plan                                                           Who                                             Timeframe
Approve a plan and statement of work to reduce litigation cases       Bill Johnston                                   Complete
across the state.



How target was set: Historic number of non-litigation cases
Data Source: Kitsap County Dispute Resolution Center                                                                                  24
Budget Activity: CSD A179 – New Americans and Workforce Development Programs
Purpose: Provide naturalization assistance for legal permanent residents.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                               1100 – Number of program participants completing N-400
                                                                                   applications for citizenship. (output)
• The New Americans Program was created in 2008, consistent
  with the Governor’s Executive Order 08-01 that asserted the
  value of naturalization assistance for the many legal
  permanent residents who come to Washington.

• This program provides technical assistance including free
  access to immigration experts who work with applicants to
  make sure that applications are completed correctly.
  Submitting an accurate N-400 application important because
  the filing fee is $695 and the applicants often wait over a year
  before moving to the next phase of naturalization.




Action Plan                                                          Who                             Timeframe

Submit the New Americans report to the Legislature                   Joyce Beebe                     December, 2009



How target was set: Contractor estimates
Data Source: Contractor quarterly reporting
                                                                                                                                 25
Budget Activity: CSD A180 – ARRA STOP Violence Against Women Act
Purpose: Provide support to communities so that they can retain and improve criminal justice and victim services
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                             1633 – Number of individuals served with ARRA funds.
• This is an additional measure for the preceding slide: C025                                  (output)
  Number of jobs retained and created with Recovery funds for
  Violence Against Women Act programs.

• The primary funding source under the Violence Against
  Women Act is the STOP. Violence Against Women formula
  grant program administered by the U.S. Department of
  Justice. STOP stands for Services, Training, Officers, and
  Prosecutors; the necessary elements to effect change within
  the criminal justice system. The goal of the STOP program is
  to encourage States to develop a partnership between the
  courts, victim advocates, service providers, prosecution and
  law enforcement for the purpose of reducing violent crimes
  against women and enhancing victim services.




Action Plan                                                      Who                              Timeframe
Set target as contractors provide results data.                  Pearl Gipson-Collier             July, 2010




How target was set: Target based on contractor estimates
Data Source: 1512 Reporting
                                                                                                                             26
Budget Activity: CSD A180 – ARRA Byrne Justice Assistance Grants
Purpose: Reduce drug trafficking and associated crime
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                         1324 - Number of drug trafficking organizations disrupted
                                                                                    during the reporting period (outcome)
• These ARRA funds support inter-jurisdictional law enforcement
  drug task forces. Task forces cross jurisdictional boundaries to
  investigate and prosecute drug crimes.


• Recovery funds are being used to support efforts that local
  governments have not been able to provide due to reductions
  in staffing.




                                                                                               FY 2007                  FY 2008   FY 2009

                                                                     This measure has a one quarter data reporting delay.

Action Plan                                                           Who                       Timeframe
Monitor and support implementation of Recovery Act plans.             Harvey Queen              August, 2010




How target was set: Estimate of task force performance
Data Source: Task Force Quarterly Performance Reports                                                                                       27
Budget Activity: CSD A180 – ARRA Byrne Justice Assistance Grants
Purpose: Retain and restore jobs in law enforcement, prevention, education, planning, and other related fields.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                                 1634 – Number of ARRA-funded communities with
                                                                                reductions in gang-related crimes. (output)
• Justice Assistance Grant (JAG) Recovery Act funds retain
  and restore jobs in law enforcement, prosecution and court
  programs, prevention and education, corrections, drug
  treatment, local regional planning, evaluation and technology
  improvements, and gang crime reduction.

• The JAG Recovery Act program consists of nine local and
  state initiatives. The Gang Enforcement/Intervention and
  Multi-Jurisdictional Narcotics Task Forces are designed to
  maintain on-going local initiatives while local budgets are
  unstable.




Action Plan                                                       Who                                Timeframe
Set target as contractors provide results data.                   Bill Johnston                      Complete




How target was set: Contractor estimates
Data Source: Quarterly contractor self-reporting
                                                                                                                              28
Budget Activity: CSD A180 – ARRA Victims of Crime Act
Purpose: Fund services for victims of domestic violence, sexual assault, and other crimes.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:                                                                  1111 – Number of individuals served with ARRA funds.
                                                                                                    (output)
• Performance is far beyond target in part because contractors
  did not have data to base this on when the target was set.




Action Plan                                                          Who                               Timeframe
Collect service data, analyze it, and establish statewide targets.   Grace Call                        July, 2009




How target was set: Contractor estimates
Data Source: Contractor reports
                                                                                                                                  29
Budget Activity: CSD A180 – ARRA Community Service Development Block Grant
Purpose: Ensure that communities develop and provide anti-poverty services that best fit local needs.
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults
Analysis:                                                                             C032 – Number of individuals served with ARRA funds.
                                                                                                               (output)
• Community Service Block Grants (CSBG) benefit people
  below 125 percent of poverty. Communities develop and
  provide anti-poverty services and community development
  that best fit their local needs.

• After receiving Q2 data Commerce staff reviewed contractor
  targets and incoming data to ensure that reporting data is
  accurate. This data is difficult for many agencies to estimate
  and report because many CSBG programs are funded with
  ARRA and non-ARRA funds and many individuals receive
  more than one service.

• One individual can receive job search assistance, attend a
  literacy program, and use the food bank at their Community
  Action Agency resulting in three duplicated services.


Action Plan                                                                     Who                               Timeframe
Work with contractors to ensure that funds are spent on time and                Maitri Sojourner                  January, 2010
reporting is accurate.



How target was set: Community Action Agency estimates submitted with contract applications.
Data Source: Community Action Agency quarterly reports
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