eLearning_catalogue_010210 by zhangyun

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									     Área      Curriculum      Series                                          Título del curso


BUSINESS STRATEGY and OPERATIONS

              Business Law
                         Fundamentals of Business Law
                                           A Manager's Introduction to Business Law
                                           Contracts in Commercial Transactions
                                           Employment and Labor Law
                                           American Business Formations in the 21st Century
                                           Intellectual Property and Proprietary Rights
                                           Lawsuits and Negotiations
              Operations Curriculum
                         Managing Customer-Driven Process Improvement
                                           Why Customer Driven?
                                           Identifying What the Customer Wants
                                           Translating Requirements into Process Goals
                                           Understanding Processes
                                           Implementing Improvements
                                           Managing Process Improvements
                                           Managing Customer-Driven Process Improvement Simulation
                         Lean Manufacturing
                                           Lean Logic
                                           Lean Value
                                           Lean Techniques
                                           Lean Strategies
                                           Final Exam: Lean Manufacturing
                         Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment
                                           Lean and Six Sigma
                                           Six Sigma Projects and the Black Belt Role
                                           Six Sigma Leadership and Change Management
                         Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
                                           Critical Requirements and Benchmarking for Six Sigma
                                           Business Performance and Financial Measures in Six Sigma
Six Sigma Black Belt (2007 BOK): Team Management
                  Forming Project Teams for Six Sigma
                  Motivation and Communication in Six Sigma Teams
                  Managing Six Sigma Team Performance
Six Sigma Black Belt (2007 BOK): Define
                  Using Voice of the Customer in Six Sigma
                  Developing Project Charters and Tracking Six Sigma Projects
Six Sigma Black Belt (2007 BOK): Measure
                  Process Characteristics for Six Sigma
                  Data Collection and Measurement in Six Sigma
                  Six Sigma Measurement Systems
                  Basic Statistics and Graphical Methods for Six Sigma
                  Probability for Six Sigma
                  Process Capability for Six Sigma
Six Sigma Black Belt (2007 BOK): Analyze
                  Correlation and Regression Analysis in Six Sigma
                  Multivariate Analysis and Attribute Data Analysis in Six Sigma
                  Hypothesis Testing Concepts and Tests for Means in Six Sigma
                  Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma
                  Nonparametric Tests in Six Sigma Analysis
                  Non-Statistical Analysis Methods in Six Sigma
Six Sigma Black Belt (2007 BOK): Improve
                  Designing and Planning Experiments in Six Sigma
                  Conducting Experiments and Analyzing Results in Six Sigma
                  Improvement Methods and Implementation Issues in Six Sigma
Six Sigma Black Belt (2007 BOK): Control
                  Statistical Process Control (SPC) in Six Sigma
                  Non-Statistical Control Tools and Maintaining Controls in Six Sigma
                  Sustaining Improvements and Gains from Six Sigma Projects
Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies
                  Common Design for Six Sigma Methodologies, Design for X, and Robust Design
                  Special Design Tools in Design for Six Sigma
Six Sigma: Champion Training
                  Introduction to Six Sigma for Champions
                  Six Sigma Process Improvement
                  Six Sigma Projects and Project Teams
                  Managing and Deploying Six Sigma
Certified Manager of Quality/Organizational Excellence
                  Leadership
                  Team Dynamics
                  Developing and Deploying Strategic Plans
                  Managerial Skills and Abilities
                  Communication Skills and Project Management
                  Quality Systems, Models, and Theories
                  Problem-Solving and Process Management Tools
                  Measurement: Assessment and Metrics
                  Customer-Focused Management
                  Supply Chain Management
                  Training and Development
Six Sigma Green Belt: Six Sigma and the Organization
                  Six Sigma and Lean in the Organization
                  Design for Six Sigma in the Organization
Six Sigma Green Belt: Define
                  Processes and Customer Analysis in Six Sigma Projects
                  Basics of Six Sigma Projects and Teams
                  Tools for Planning and Managing Six Sigma Project Opportunities
                  Using Six Sigma Analysis Tools and Metrics for Project Decisions
Six Sigma Green Belt: Measure
                  Modeling and Analyzing Processes in Six Sigma
                  Statistics and Probability in Six Sigma
                  Data Classification and Collection in Six Sigma
                  Summarizing and Presenting Data in Six Sigma
                  Probability Distributions and Measurement Systems Analysis in Six Sigma
                  Measuring Process Capability and Performance in Six Sigma
Six Sigma Green Belt: Analyze
                  Exploratory Data Analysis in Six Sigma
                  Introduction to Hypothesis Testing and Testing for Means in Six Sigma
                  Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma
Six Sigma Green Belt: Improve and Control
                  Design of Experiments and Validation of Solutions in Six Sigma
                  Statistical Process Control and Control Plans in Six Sigma
                  Using Basic Control Charts in Six Sigma
            Six Sigma Foundations
                              Introduction to Six Sigma
            Logistics Management
                              Overview of Logistics Management
                              Inventory Management
                              Supply Chain Logistics Management
            ISO 9000:2000 Overview
                              The Who, What & Why of ISO 9000:2000
                              Building a Quality Management System
                              Quality-minded Management
                              Customer Satisfaction Through Resource Management
                              Processes for Quality Products and Services
                              Continual Quality Improvement
                              Steps for Successful ISO Registration
                              Transitioning from ISO 9000:1994 to ISO 9001:2000
            Supply Chain Management
                              The Fundamentals of Supply Chain Management
                              Supply Chain Management Strategies
                              Supply Chain Planning and Inventory Management
                              Supply Chain Management and e-Business
                              Supply Chain Transportation and Facility Design
            Mentoring Asset
                              Mentoring Six Sigma Green Belt (SSGB)
            Test Prep
                              TestPrep Six Sigma Green Belt Certification (SSGB)
Strategic Planning Curriculum
            Moving From an Operational Manager to a Strategic Thinker
                              Thinking Strategically
                              Sustaining Competitive Advantage
                              The Imperatives of Innovation and Leadership in Strategy
                              Planning and Implementing a Business Strategy
                              Moving from an Operational Manager to a Strategic Thinker Simulation
            Leading and Implementing Sustainable Green Business Strategies
                              Introduction to Green Business and Sustainability
                              Green Business: Planning Sustainability Strategies
                              Green Business: Implementing Sustainability Strategies
           Strategic IT Planning
                              Setting the Stage for IT Success
                              Strategic Decision Making
                              IT Challenges: Present and Future
                              Strategic IT Planning Simulation
           The Fundamentals of Globalization
                              Globalization and Our Changing World
                              Globalization and Your Company
                              The Process of Globalizing a Product or Service
                              Managing from a Global Viewpoint
                              The Fundamentals of Globalization Simulation
           Systems Thinking in the 21st Century
                              What is Systems Thinking?
                              Building a Healthy System
                              Systems-thinking Models and Thinking Skills
                              System Archetypes
                              Redesigning Your Organization: Part 1
                              Redesigning Your Organization: Part II
                              Taking Systems Thinking into Your Personal Life
Marketing Curriculum
           Strategic Marketing in Action
                              Elements of Marketing Strategy
                              Analyzing the Market
                              Competitive Factors in Strategic Marketing
                              Writing a Marketing Plan: Phase 1
                              Writing the Marketing Plan: Creative Strategy
                              Creating a Marketing Campaign
                              Marketing Management
                              Financial Analysis for Successful Marketing
           Strategic Brand Management
                              Introduction to Brand Management
                              Building Brand Equity
                              Managing the Creative Elements of Brand
                              Promoting Your Brand to Consumers
                              Evaluating Brand Effectiveness
                              Managing and Maintaining Brand Equity
                             Online Branding Strategy
                                               Introduction to Online Branding
                                               The Online Branding Environment
                                               Strategies for Building an Online Brand
                             Competitive Marketing Strategies
                                               Competitive Strategies for a New Marketplace
                                               Surpassing the Competition
                             Product Management Essentials
                                               Introduction to Product Management
                                               Developing a New-product Strategy
                                               Pricing and Profitability for Product Managers

FINANCE, HUMAN RESOURCES and ADMINISTRATION
               Finance & Accounting Curriculum
                          Fundamental Finance for non-Finance Professionals
                                            The Principles of Financial Management
                                            The Basics of Budgeting
                                            Management of Cash Flows
                                            Financial Statements
                          Accounting 101
                                            Accounting Fundamentals
                                            Accrual Accounting Procedures
                                            Accounting Systems and Closing Activities
                                            Accounting for Cash Control
                                            Accounting for Merchandising Businesses
                                            Final Exam: Accounting 101
                          Practical Budgeting Skills for Business
                                            Creating and Analyzing an Operating Budget
                                            The Ins and Outs of Capital Budgeting
                                            Effective Budget Management
                          Advanced Business Finance
                                            Introduction to Advanced Finance
                                            Investment Project Analysis and Selection
                                            Raising Capital and Financing Decisions
                                            Managing Working Capital
                                            Corporate Restructuring
                                Financial Risk Management
                                International Finance
                                Final Exam: Advanced Business Finance
            Accounting 102
                              Accounting for Partnerships
                              Accounting for Corporations
                              Analyzing Cash Flow Statements
                              Master Budgets
                              Final Exam: Accounting 102
           Auditing: A Practical Approach
                              Introduction to Auditing
                              Introduction to Internal Auditing
                              Principles of Internal Auditing
                              Introduction to External Auditing
                              Principles of External Auditing
           Managerial Accounting
                              Overview of Managerial Accounting
                              Managerial Decisions and Capital Budgeting
                              Managing for Asset Control
                              Cost Accounting Decisions
Administrative Support Curriculum
           The Effective Administrative Support Professional
                              Getting Started--The Administrative Support Professional
                              Overview to Effective Business Communication
                              Using Effective Business Communication
                              Administrative Functions
                              Advancing Your Administrative Career
                              Effective Administrative Support Professional Simulation
           Advanced Skills for Administrative Support Professionals
                              Behavior: Putting Your Best Foot Forward
                              Managing Yourself and Those Around You
                              Partnering with Your Boss
                              Communicating with Power and Confidence
                              Advanced Administrative Support Simulation
Knowledge Management
           Knowledge Management Fundamentals
                            The Art of Knowledge Management
                            Knowledge as Capital
                            Putting Knowledge to Work
                            Managing Knowledge Workers
                            Being a Knowledge Activist
                            Final Exam: Knowledge Management Fundamentals
         The 21st Century Learning Curve
                            Knowledge as Strategy: Performance Improvement
                            The Power of the Learning Organization
                            The Potential of Self-directed Learning
                            Benchmarking for Best Practices
                            Implementing and Evaluating Self-directed Learning
                            Performance Support
         Achieving Measurable Performance Impact from Training
                            Training for Business Results
Human Resources Curriculum
         Managing Diversity in the Workplace
                            The Reasons Why Diversity Matters
                            Changing Corporate Culture
                            Planning a Diversity Initiative
                            Diversity: the Future
                            Managing Diversity in the Workplace Simulation
         Effective Hiring and Interviewing
                            What to Consider When Hiring
                            Interviewing Effectively
                            Choosing the Best Applicant
                            Effective Hiring and Interviewing Simulation
         HRCI Senior Professional in Human Resources (SPHR)
                            HR's Strategic Role in the Organization (HRCI/SPHR - 2007-aligned)
                            Management of the HR Process (HRCI/SPHR - 2007-aligned)
                            Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR - 2007-aligned)
                            Strategic Approaches to Human Resource Development (HRCI/SPHR - 2007-aligned)
                            Strategic Approaches to Total Rewards (HRCI/SPHR - 2007-aligned)
                            Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned)
                            Strategic Approaches to Risk Management (HRCI/SPHR - 2007-aligned)
                            Final Exam: HRCI/SPHR (Senior Professional Human Resource)
HRCI Professional in Human Resources (PHR)
                  Human Resources Fundamentals (HRCI/PHR - 2007-aligned)
                  Strategic Management (HRCI/PHR - 2007-aligned)
                  Affirmative Action and the EEO (HRCI/PHR - 2007-aligned)
                  Employment Management (HRCI/PHR - 2007-aligned)
                  Recruiting and Selecting Candidates (HRCI/PHR - 2007-aligned)
                  Offers, Contracts, and Exit from the Organization (HRCI/PHR - 2007-aligned)
                  Developing Employees (HRCI/PHR - 2007-aligned)
                  Developing Human Resources (HRCI/PHR - 2007-aligned)
                  Compensating Employees (HRCI/PHR - 2007-aligned)
                  Programs to Benefit Employees (HRCI/PHR - 2007-aligned)
                  Employment Relations (HRCI/PHR - 2007-aligned)
                  Sexual Harassment at Work (HRCI/PHR - 2007-aligned)
                  Non-Unionized Workplaces (HRCI/PHR - 2007-aligned)
                  Unionized Workplaces (HRCI/PHR - 2007-aligned)
                  Health and Safety in the Workplace (HRCI/PHR - 2007-aligned)
                  Risk Assessment and Prevention (HRCI/PHR - 2007-aligned)
Recruiting and Retention Strategies
                  Recruiting Talent
                  Retaining Your Talent Pool
Behavioral Interviewing
                  Building a Firm Foundation
                  Screening Applicants
                  Preparing for the Behavioral Interview
                  Conducting the Behavioral-based Interview
                  Preparing as the Interviewee
                  Experiencing the Behavioral-based Interview
                  Behavioral Interviewing Simulation
Recruiting & Retention Strategies for the Tight Labor Market
                  Recruiting for the 21st Century: The Market
                  Recruiting for the 21st Century: Strategies
                  Recruiting Successfully
                  Online Recruiting
                  Facilitating Effective Hiring
                  Retention
Test Preps
                                                TestPrep Professional in Human Resources (PHR) 2007-aligned
                  Mentoring Assets
                             Mentoring Assets
                                                Mentoring Professional in Human Resources (PHR)

MANAGEMENT and LEADERSHIP
              Management Curriculum
                       Effectively Managing Top Performers
                                           Managing and Rewarding Top Performers
                       Advanced Management Skills
                                           Managing in a Global Business Environment
                                           Managing Cross-Functions
                                           Managing for High Performance
                                           Managing Managers
                                           Managing Upward Relationships
                                           Advanced Management Skills Simulation
                       Moving into Management
                                           Taking on a Management Role
                                           Becoming a Manager: Responsibilities and Fears
                                           Becoming a Manager: Leading and Communicating
                                           A New Manager and the Company's Future
                                           Moving into a Management Role Simulation
                                           Leadership and Management Simulation
                       Crucial Skills for Tomorrow's Managers
                                           Tomorrow's Managers' Competencies
                                           Tomorrow's Managers' Development Tools
                                           Managing as Coach and Counselor
                                           Managing as Project Champion
                                           A Primer for Ensuring Accountability
                                           Crucial Skills for Tomorrow's Managers Simulation
                       Problem Performance Management
                                           Problem Performance Prevention
                                           Problem Performance Identification
                                           Problem Performance Improvement
                                           Addressing Problem Performance
                                           Avoiding Problem Performance Simulation
                   Dealing with Problem Performance Simulation
Using Change Process to Support Employees
                   Starting the Change Process
                   Managing the Change Process
                   Integrating Change in Your Organization
                   Using Change Process to Support Employees Simulation
                   Using Change Process to Support Teams Simulation
Effective Delegation
                   The Basics of Delegation
                   Delegation: the Personal Approach
                   Managing Delegation
                   Delegating Effectively Simulation
Facilitating Successfully
                   The Facilitator Role
                   Facilitative Fundamentals: Tools and Techniques
                   Facilitating Meetings and Work Groups
                   Facilitating Difficult Situations
                   Facilitative Tools and Formats: Offering Options
                   Facilitative Leadership
                   Facilitating Successfully Simulation
Coaching with Confidence
                   Business Coaching
                   Successfully Coaching Relationships
                   The Key Stages of Coaching
                   The Coaching Skillset
                   Emotions, Mindsets and Coaching
                   Trends in Coaching
                   Coaching with Confidence Simulation
                   Coaching Teams and Personalities Simulation
The Essentials of Mentoring
                   Mentoring Effectively
                   Mentoring as a Manager
                   Implementing a Mentoring Program for the Organization
                   Mentoring Strategies for the 21st Century
                   Achieving Success: the Help of a Mentor
                   Mentoring On-line
                  The Essentials of Mentoring Simulation
Appraising Performance
                  Assessing Performance Continuously
                  Performance Reviews
                  Appraising Performance Simulation
Moving from Technical Professional to Management
                  Management Development for Technical Professionals
                  Communication Skills for Successful Management
                  Process Management Skills
                  Leadership Development for Technical Professionals
                  Strategies for Transitioning into Management
                  Transitioning From Technical Professional to Management
                  From Technical Professional to Leadership Simulation
360-Degree Performance Appraisal
                  About 360-Degree Performance Feedback
                  Elements of a 360-degree Performance Review
                  Delivering 360-Degree Performance Feedback
                  360-Degree Performance Appraisal Simulation
The Fundamentals of Business Crises Management
                  Preparing for Business Crises
                  Responding to Business Crises
                  Recovering from Business Crises
                  Business Crisis Management Simulation
Managing Technical Professionals
                  Understanding Technical Professionals
                  Attracting, Motivating, and Retaining Technical Professionals
                  Models for Managing Technical Professionals
                  Developing Career Plans for Your Technical Professionals
                  Managing Technical Professionals Simulation
Managing Contractors and Temporary Employees
                  Doing Business with Independent Contractors
                  Hiring Temporary (Contingent) Employees
                  Managing Contingent Employees
                  Legal Pitfalls Regarding Independent Contractors
                  Working with Temporary Agencies
                  Hiring and Managing Contractors Simulation
                             Final Exam: Managing Contractors and Temporary Employees
Leadership Curriculum
           Moving from Management to Leadership
                             Recognizing a Leader
                             The Communication of a Shared Vision
                             Leading by Enabling
                             Communication and Leadership
                             Coaching Performance
                             Leadership and Change
                             The Model Leader
                             Moving from Management to Leadership Simulation
                             Growing from Management into Leadership Simulation
           Leadership Essentials
                             Leadership Essentials: Motivating Employees
                             Leadership Essentials: Communicating Vision
                             Leadership Essentials: Building Your Influence as a Leader
                             Leadership Essentials: Leading with Emotional Intelligence
                             Leadership Essentials: Leading Business Execution
                             Leadership Essentials: Leading Innovation
                             Leadership Essentials: Leading Change
                             Leadership Essentials: Creating Your Own Leadership Development Plan
           Leading from the Front Line
                             Challenges of the 21st Century
                             Organizational Culture and Leadership
                             Energizing and Empowering Employees
                             Leadership and the Knowledge Worker
                             Leading Change from the Front Line
                             Dynamics of Leadership
                             Leading from the Front Line Simulation
           Business Execution
                             Foundations for Business Execution
                             Creating a Business Execution Culture
                             Business Execution in Action
                             Business Execution Simulation
                             Business Execution Blended Learning Toolkit
           Leading the Workforce Generations
                                                Introduction to Work Force Generations
                                                Attracting, Developing, and Retaining Generations
                                                Leading Silent Generation and Baby Boom Workers
                                                Leading Generations X and Next
                                                Making Cross-generational Teams Work
                                                Cross-generational Workers in the 21st Century
                                                Leading the Workforce Generations Simulation
                              Succession Planning for Business Environment
                                                Succession Planning Overview
                                                Succession Planning Strategies
                                                Succession Planning and Human Resources
                                                Succession Planning Management
                                                Initiating a Succession Plan Simulation
                                                Implementing a Succession Plan Simulation

PROFESSIONAL EFFECTIVENESS
               Communication Curriculum
                        E-mail Essentials for Business
                                           Using E-mail and Instant Messaging Effectively
                                           Addressing and Redistributing E-mail
                                           Managing Your E-mail
                        Telephone Essentials for Business
                                           Essential Skills for Professional Telephone Calls
                        Business Writing Basics
                                           Business Writing: Know Your Readers and Your Purpose
                                           Business Writing: How to Write Clearly and Concisely
                        How to Write an Effective Internal Business Case
                                           Preparing a Business Case
                                           Writing a Business Case
                                           Presenting Your Case
                                           Preparing an Effective Internal Business Case Simulation
                        Business Interpersonal Communication Skills
                                           Interpersonal Communications: The Process
                                           The Mechanics of Communicating Effectively
                                           Workplace Communication Skills
                                           Communicating for Results
                      Leadership Communication Skills
                      Resolving Conflict with Communication Skills
                      Communicating for Contacts
                      Business Interpersonal Communication Skills Simulation
                      Team Interpersonal Communication Skills Simulation
Effective Listening
                   Listening Basics
                   Listening to Comprehend
                   Higher Purpose Listening
                   Enhancing Listening Skills
                   Effective Listening Simulation
Working with and Managing Difficult People
                   Difficult People in the Workplace Environment
                   How to Work with Aggressive People
                   How to Work with Negative People and Procrastinators
                   How to Work with Arrogant and Duplicitous People
                   Working with and Managing Difficult People Simulation
                   Effective Communication with Difficult Coworkers Simulation
Giving Successful Presentations
                   Presenting Successfully
                   Delivering the Message
                   Available Presentation Resources
                   Giving Successful Presentations Simulation
The Effective Business Meeting
                   Planning an Effective Business Meeting
                   Leading an Effective Business Meeting
                   Participating Effectively in a Business Meeting
                   The Effective Business Meeting Simulation
Conflict in the Workplace
                   Perspectives on Conflict in the Workplace
                   Handling Conflict
                   Managing Organization Conflict
                   Conflict in the Workplace Simulation
                   Managing Workplace Conflict Simulation
Getting the Results You Want: Negotiating to Win
                   Crafting Deals
                   Connecting and Communicating
                   The Process of Negotiation
                   The Dynamics of Interacting
                   Negotiating Inclusively
                   What to Do When the Going Gets Tough
                   Mastering Negotiation
                   Winning Negotiation Simulation
Emotional Intelligence at Work
                   Defining Emotional Intelligence
                   Emotional Intelligence in the Workplace
                   Emotional Intelligence and Teamwork
                   Increasing Emotional Intelligence
                   Emotionally Intelligent Leadership
                   Emotional Intelligence at Work Simulation
Communicating Assertively
                   Asserting Yourself Professionally
                   Assertiveness from Inside to Outside
                   Communicating Assertively Simulation
Professionalism and Business Etiquette
                   Standard Business Etiquette
                   Communication Business Etiquette
                   Etiquette at the Business Meeting
                   Business Etiquette for Supervisors
                   Professionalism and Business Etiquette Simulation
Building Improved Work Relationships
                   Effective Interfunctional Relationships
                   Effective Intercultural Relationships
                   Effective Intergender Relationships
                   Effective Relationships with Customers
                   Effective Relationships with Business Partners
                   Building Improved Work Relationships Simulation
Obtaining Results without Authority
                   Getting Results by Building Relationships
                   Results and Teamwork without Authority
                   Leading without Authority
                   Creating Change, Gaining Allies
                   Communicating to Get Results
                   Obtaining Results from the Boss
                   Getting Results with No Authority Simulation
Business Writing Essentials
                   Writing with Intention
                   Avoiding Errors in Usage and Punctuation
                   Avoiding Grammatical Errors in Business Writing
                   Crisp Composition
                   Writing to Reach the Audience
                   Getting the Most from Business Documents
                   The Writing Process
                   Business Writing Essentials
                   Business Writing Essentials Using Microsoft Word
                   Final Exam: Business Writing Essentials
International Communications
                   The Impact of Culture on Communication
                   The Art of Global Communication
                   Improving Your Cross-cultural Communications
                   International Communications Simulation
                   Cross-cultural Communications Simulation
Business Grammar Essentials
                   Foundations of Grammar
                   Sentence Construction
                   Understanding Writing Mechanics
                   Punctuating with Skill
Email Essentials
                   Essentials of Electronic Communication
                   Optimizing Email at Work
                   E-mail and Organizational Communication
                   E-mail as a Marketing Tool
                   E-mail Essentials using Microsoft Outlook
Telephone Skills For Business Professionals
                   Effective Telephone Techniques
                   Making Telephone Calls Count
                   Telephone Skills for Business Professionals Simulation
Effective Use of Feedback for Business
                             An Essential Guide to Giving Feedback
                             Coping with Criticism and Feedback
                             Giving Feedback to Colleagues
                             Team Feedback: A guide
                             Giving Feedback: A Manager's Guide
                             Effective Feedback for Employees and Colleagues Simulation
                             Effective Use of Feedback for Teams Simulation
           Anger Management in The Workplace
                             Experiencing Anger
                             Managing Your Anger
                             Managing Anger in the Workplace Simulation
Foundation Skills Curriculum
           Basic Business Math Skills
                             Whole Numbers, Fractions, and Equations
                             Decimals and Percents
                             Ratios, Averages and Graphs
Personal Development Curriculum
           Telecommuting and the Remote Employee
                             Telecommuting Basics: Maximizing Productivity as a Remote Employee
                             Telecommuting Basics: Communication Strategies for the Remote Employee
           Take Control of Your Time by Working More Effectively
                             Your Time and You
                             Techniques for Improved Time Management
                             Developing Excellent Time Management Habits
                             Taking Control of Your Time Simulation
           Business Ethics
                             Making Decisions Ethically
                             Business Ethics for Managers
                             Understanding Organizational Ethics
                             Social Responsibility in Corporations
                             Business Ethics Simulation
           Handling Organizational Change
                             Views on Organizational Change
                             Preparing for Change
                             Communication during Organizational Change
                             Handling Organizational Change Simulation
Decision-making and Problem-solving for Business
                   The Fundamentals of Effective Thinking
                   Problem Framing
                   Problem Solving: Generating Alternatives
                   Making Decisions Dynamically
                   Decision Making: Implementation and Evaluation
                   Group Problem Solving and Decision Making
                   Effective Thinking and Creative Problem Solving Simulation
                   Rational Decision-making and Problem Solving Simulation
Doing Business Professionally
                   Working for Your Inner Boss: Personal Accountability
                   Managing from Within: Self-empowerment
                   Goals and Setting Goals
                   Creating a Positive Attitude
                   Pursuing Successful Lifelong Learning
                   Doing Business Professionally Simulation
Creativity and Innovation in the Workplace
                   The Foundations of Creativity and Innovation
                   Generating Creative and Innovative Ideas
                   Evaluating Creative and Innovative Ideas
                   Implementing Creative and Innovative Ideas
                   Creativity and Innovation in the Workplace Simulation
                   Creativity and Innovation in the Workplace
Fast-tracking Your Career
                   Get Your Career on the Fast Track
                   Basic Business Skills to Get You on the Fast Track
                   Communication Skills to Fast-track Your Career
                   Interpersonal Skills on the Fast Track
                   The Boss Factor
                   Improving Your Image
                   Fast-Tracking Your Career Simulation
Ethics in Business
                   Ethics in Business
Living a Balanced Life
                   Finding Your Life Balance
                   Success Over Stress
                                              Strategies for Better Balance
                                              Living a Balanced Life Simulation
                                              Living a Balanced Life
                             Working without a Net - The Business of Risk
                                              Risk Basics
                                              Approaches to Risk Management
                                              Decisions and Risk
                                              Strategic Planning and Risk Management
                                              Risk Strategies: The Cutting Edge
                                              Working without a Net: Decisions Simulation
                             Achieving Organizational Excellence Through Critical Thinking
                                              The Role of Critical Thinking in Organizations
                                              Developing Fundamental Critical Thinking Skills
                                              Strategies for Facilitating Critical Thinking
                                              Critical Thinking Skills for Managing
                                              Organizational Scope of Critical Thinking
                                              Critical Thinking Strategies Simulation

PROJECT EFFECTIVENESS
               Project Management Curriculum
                          Project Management for Non-Project Managers
                                           Project Management Fundamentals
                                           Transitioning into a Project Management Role
                                           Initiating and Planning a Project
                                           Managing a Project
                                           Troubleshooting and Closing the Project
                                           Project Management for Non-Project Managers Simulation
                          Program Management (PMI® Standard-aligned)
                                           An Introduction to Program Management
                                           Program Life Cycle and Organization
                                           Program Management Processes and the Initiating Process Group
                                           Program Planning
                                           The Executing Process Group
                                           Monitoring, Controlling, and Closing Programs
                          Portfolio Management (PMI® Standard-aligned)
                                           Introduction to Portfolio Management
                  Portfolio Management Processes and the Organization
                  Portfolio Management Process Groups
Project Management Foundations (PRINCE2-aligned)
                  Overview of Project Managing a PRINCE2-aligned Project
                  Project Planning and Controlling a PRINCE2-aligned Project
                  Managing Quality and Risk in a PRINCE2-aligned Project
                  Initial and Ongoing Processes in a PRINCE2-aligned Project
                  Controlling, Managing and Closing a PRINCE2-aligned Project
                  Techniques for Managing a PRINCE2-aligned Project
Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)
                  Managing Projects within Organizations
                  Project Management Overview
                  Project Management Process Groups
Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)
                  Integrated Initiation and Planning
                  Integrated Project Execution, Monitoring, and Control
                  Integrated Project Change Control and Close
Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)
                  Project Requirements and Defining Scope
                  Create Work Breakdown Structure
                  Monitoring and Controlling Project Scope
Project Time Management (PMBOK® Guide - Fourth Edition-aligned)
                  Defining and Sequencing Project Activities
                  Estimating Activity Resources and Durations
                  Developing and Controlling the Project Schedule
Project Cost Management (PMBOK® Guide - Fourth Edition-aligned)
                  Estimating and Budgeting Project Costs
                  Controlling Costs
Project Quality Management (PMBOK® Guide - Fourth Edition-aligned)
                  Project Quality Planning
                  Quality Assurance and Quality Control
Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)
                  Planning Project Human Resources
                  Managing Project Human Resources
                  Planning and Managing Project Human Resources Simulation
Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)
                  Stakeholders and the Communication Management Plan
                  Processes for Managing Project Communications
                  Communicating Effectively with Project Stakeholders Simulation
Project Risk Management (PMBOK® Guide - Fourth Edition-aligned)
                  Risk Management Planning
                  Performing Risk Analysis
                  Risk Response, Monitor, and Control
                  Identifying Project Risks
Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned)
                  Planning Project Procurement
                  Managing Procurements
Code of Ethics and Professional Conduct (PMI® Standard-aligned)
                  The Role of Ethics in Project Management
                  Core PMI® Values and Ethical Standards
Program Management Overview
                  Introduction to Program Management
                  Program Life Cycle and Benefits Management
Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
                  An Introduction to Project Management
                  Project Lifecycles and Stakeholders
                  Introduction to Project Process Groups and Initiating a Project
                  Project Planning
                  Executing, Monitoring & Controlling, and Closing a Project
                  Project Management Essentials Simulation
                  Project Management Essentials
Project Integration Management (PMBOK® Guide - Third Edition-aligned)
                  Initiating a Project and Preparing the Project Plan
                  Project Integration: Executing and Completing a Project
Project Scope Management (PMBOK® Guide - Third Edition-aligned)
                  Planning Project Scope
                  Controlling Project Scope
Project Time Management (PMBOK® Guide - Third Edition-aligned)
                  Elements of Project Time Management
                  Project Scheduling
Project Cost Management (PMBOK® Guide -Third Edition-aligned)
                  Estimating Activity Costs
                   Budgeting and Controlling Costs
Project Quality Management (PMBOK® Guide - Third Edition-aligned)
                   Planning for Quality
                   Performing Quality Assurance and Control
Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
                   Elements of Project Human Resource Management
                   Implementing Project Human Resource Management
                   Project Human Resources Management Simulation
Project Communications Management (PMBOK® Guide - Third Edition-aligned)
                   Communications Planning and Information Distribution
                   Performance Reporting and Stakeholder Management
                   Project Communications Management Simulation
Project Risk Management (PMBOK® Guide - Third Edition-aligned)
                   Planning and Identifying Project Risk
                   Analyzing Project Risk
                   Responding to and Controlling Project Risk
Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
                   Planning Project Procurement and Requesting Seller Responses
                   Choosing Sellers and Administering and Closing Contracts
                   Project Procurement Management Simulation
Managing Software Project Outsourcing
                   Making the Right Outsourcing Decision
                   Planning the Outsourcing Deal
                   The Outsourcing Project
                   Determining Project Quality Standards and Milestones
                   Measuring Project Outsourcing Success
Project Management Professional Responsibility
                   Ethics and Professional Knowledge
                   Stakeholder Interests and Cultural Diversity
Strategic Project Management for IT Projects
                   Strategic Planning and Positioning for IT Projects
                   Strategic Approaches to Managing IT Projects
                   Estimating the IT Project Work Effort
                   IT Project Leadership, Authority & Accountability
                   Managing Multiple IT Projects
                   Cost Management and IT Project Trade-offs
                            Strategic Project Management for IT Projects Simulation
                            Final Exam: Strategic Project Management for IT Projects
           Project Management for IT Professionals
                            Introduction to IT Project Management
                            Functions of IT Project Management
                            The Life Cycle of an IT Project
                            Managing the Execution and Control of IT Projects
                            Managing Efficiencies of IT Projects
                            Project IT Management Simulation - The Early Stages
                            Project IT Management Simulation - Design to Rollout
                            Final Exam: Project Management for IT Professionals
           Test Prep
                            TestPrep Certified Associate in Project Management (CAPM)
                            TestPrep Project Management Professional (PMP) PMBOK Guide Third Edition Aligned
                            TestPrep Project Management Professional (PMP) PMBOK Guide Fourth Edition Aligned
           Mentoring Assets
                            Mentoring Project Management Professional (PMP) PMBOK Guide Fourth Edition Aligned
                            Mentoring Project Management Professional (PMP) PMBOK Guide Third Edition Aligned
                            Mentoring Certified Associate in Project Management (CAPM) PMBOK Guide Third Edition Aligned
           Project Management Express Guide Series
                            Project Management Professional Certification (PMP) 2005 Express Guide
Team Building Curriculum
           High-Performance Onsite-and Virtual Teams
                            Launching Successful Virtual and On-site Teams
                            Leading High-performance On-site Teams
                            Leading High-performance Virtual Teams
                            Facilitating Virtual and On-site Teams
                            Creating Virtual and High-Performance Teams Simulation
                            Leading High-performance Virtual Teams Simulation
           Optimizing Your Performance on a Team
                            Being an Effective Team Member
                            Establishing Team Goals and Responsibilities
                            Elements of a Cohesive Team
                            Effective Team Communication
                            Using Feedback to Improve Team Performance
           Leading Teams
                                               Leading Teams: Launching a Successful Team
                                               Leading Teams: Establishing Goals, Roles, and Guidelines
                                               Leading Teams: Developing the Team and its Culture
                                               Leading Teams: Building Trust and Commitment
                                               Leading Teams: Fostering Effective Communication and Collaboration
                                               Leading Teams: Motivating and Optimizing Performance
                            Participating in Teams
                                               Effective Team-building Strategies
                                               Effectively Communicating in Teams
                                               The Individual's Role in a Team
                                               Participating in Teams Simulation
                                               Participating in Teams
                            Making Teams Work: Capitalizing on Conflict
                                               Team Conflict: The Seeds of Dissent
                                               Analyzing Workplace War Zones
                                               Getting Past Clashes: Valuing Team Diversity
                                               Conquering Conflict through Communication
                                               The Path to Peace and Harmony
                                               Manager's Performance Guide - Team Conflict Skills
                                               Making Teams Work Simulation
                 Business Analysis
                            Certified Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned
                                               Introduction to Business Analysis and Essential Competencies
                            Certified Business Analysis Professional (CBAP™)
                                               Core Concepts in Business Analysis
                                               Enterprise Analysis and Making a Business Case
                                               Introduction to Requirements Planning
                                               Requirements Planning and Management
                                               Eliciting Requirements
                                               Analyzing Requirements Using Models
                                               Refining and Documenting Requirements
                                               Communicating and Implementing Requirements

SALES and CUSTOMER FACING SKILLS
               Sales Curriculum
                           Field Sales Skills
                    Field Sales Foundations
                    Planning Your Field Sales Approach
                    Applying Your Field Sales Approach
                    Completing Your Field Sales Approach
                    Field Sales Skills Simulation
                    Field Sales Skills Blended Learning Toolkit
Territorial Account Sales Skills
                    The Territorial Account Sales Approach
                    Understanding Your Target Customer's Business
                    Effectively Using Customer-focused Research Meetings
                    Gaining Access to Key Personnel at Your Target Accounts
                    Delivering High-impact Territorial Account Sales (TAS) Presentations
                    Territorial Account Sales Skills Simulation
Inside Sales Skills
                    Preparing for Outbound Sales Calls
                    Initiating Outbound Sales Calls
                    Completing Outbound Sales Calls
                    Preparing for Inbound Sales Calls
                    Completing Inbound Sales Calls
                    Inside Sales Skills Simulation
                    Inside Sales Skills Blended Learning Toolkit
Strategic Account Sales Skills
                    The Strategic Account Sales Approach
                    Understanding Your Customer
                    Conducting Effective Sales Research Meetings
                    Working with Your Customer's Key Players
                    Delivering High-Impact Sales Presentations
                    Strategic Account Sales Skills Simulation
                    Strategic Account Sales Skills
Sales Team Management
                    Building a Winning Sales Team
                    Using Business Tools to Manage Sales Teams
                    Motivating a Winning Sales Team
                    Communicating in Sales Teams
                    Sales Team Management Simulation
Selling at the Executive Level
                            Prepare for Success
                            Strategic Planning
                            Progressing through the Complex Sale
                            Presenting Your Proposition
                            Negotiating to Mutual Benefit
                            From Executive-level Sale to Strategic Partnership
                            Preparing for the Executive-level Sale Simulation
                            Progressing through the Complex Sale Simulation
                            Closing Executive-level Sales Simulation
                            Selling at the Executive Level Blended Learning Toolkit
          SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy
                            The Profession of Selling
                            Professional Selling in the Knowledge Economy
                            Professional Selling in the Knowledge Economy Simulation
          SalesUniversity Sales Math 101: Developing a Sales Plan for Success
                            Sales Math 101: Developing a Sales Plan for Success
          SalesUniversity Sales Manufacturing: A Success Model
                            Sales Manufacturing (TM): Identifying Sales Opportunities
                            Sales Manufacturing (TM): Sales Production
                            Sales Manufacturing: Opportunity Development Simulation
          SalesUniversity Communication 101
                            Sales Communications Foundations
                            Sales Communications Essentials
                            Telesales Communications
                            Sales Communication Techniques Simulation
Customer Service Curriculum
          Excelling at Customer Service
                            Corporate Culture: Building the Service Foundation
                            The Fundamentals of Exceptional Customer Service
                            The Customer's Voice
                            Advancing Service Expertise
                            Customers, Confrontation and Conflict
                            Overcoming Difficult Service Situations
                            The EXCEL Acronym: Instilling Service Excellence
                            Service Teams and Service Stars
                            Excel at Customer Service Simulation
                   Providing Customer Service Simulation
Customer Service Representative, Professionalism
                   The Customer Service Representative (CSR)
                   Support Center Services and Work Environment |n
                   Team and Customer Relationships
Customer Service Representative, Skills
                   Customer Interactions
                   Communication Skills
                   Conflict, Stress, and Time Management
Customer Service Representative, Process
                   Customer Service Processes and Procedures
                   Quality in a Support Center
                   Support Center Tools, Technologies and Metrics
                   Dealing with Irrational Customers and Escalating Complaints
Frontline Call Center Skills
                   The Call Center Industry
                   Call Center Communication Skills
                   Call Center Customer Service
                   Call Center Telephone Sales
                   Frontline Call Center Skills Simulation
Measuring Customer Satisfaction
                   Discovering What Your Customers Want
                   Developing Customer Satisfaction Surveys
                   Customer Satisfaction: Analysis and Implementation
                   Measuring Customer Satisfaction Simulation
Internal Customer Service
                   Excellence in Internal Customer Service
                   Working With Internal Customers
                   Overcoming Internal Customer Service Problems
                   Internal Customer Service: Conflict and Complaints Simulation
Internal Customer Service Agent Skills
                   The Customer Service Agent in Action
                   Professional Skills for Customer Service Agents
                   Managing Challenges in Customer Service
                   Cross-selling in a Customer Service Call
                   Customer Service Agent Skills Simulation
Technical Support Agent Skills
                   The Contact Center and Technical Support Agent
                   Technical Support Essentials
                   Assessing Customer Behavior
                   Technical Support Agent Survival Skills
                   Technical Support Agent Skills Simulation
Managing A Customer-Focused Department
                   Identifying Your Customer's Expectations
                   Using Surveys to Measure Customer Satisfaction
                   Bridge The Expectations Gap
                   Leading A Customer-Focused Team
                   Managing a Customer-focused Department Simulation
IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2
                   ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle
                   ITIL V3 Foundation Syllabus V4.2: Service Strategy Fundamentals
                   ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes
                   ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals
                   ITIL V3 Foundation Syllabus v4.2: Service Design Processes
                   ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles
                   ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions
                   ITIL V3 Foundation Syllabus v4.2: Service Operation Processes
                   ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals
IT Infrastructure Library (ITIL) Foundations V3
                   ITIL V3 - ITIL and the Service Lifecycle
                   ITIL V3 - Service Strategy Fundamentals
                   ITIL V3 - Service Strategy Processes
                   ITIL V3 - Service Design Fundamentals
                   ITIL V3 - Service Design Processes
                   ITIL V3 - Service Transition Processes and Principles
                   ITIL V3 - Service Operation Principles and Functions
                   ITIL V3 - Service Operation Processes
                   ITIL V3 - Continual Service Improvement Fundamentals
Inbound Call Center Management
                   The Inbound Call Center
                   Inbound Call Center Management: Leadership
                   Inbound Call Centers: People Management
                               Inbound Call Center Technology
                               Performance Metrics for an Inbound Call Center
            Mentoring Assets
                               Mentoring ITIL V3 Foundation (ITV3F)
            TestPreps
                             TestPrep ITIL V3 Foundation (ITV3F)
Consulting Skills
           Consulting with the External Client
                             Essentials of External Consulting
                             The Client-Consultant Relationship
                             Diagnosing and Planning
                             Managing Delivery
                             Evaluation and Review
                             Consulting with the External Client Simulation
           Consulting with the Internal Client
                             Essentials of Internal Consulting
                             Internal Consulting Skills
                             Establishing a Relationship with Internal Clients
                             A Workable Solution for Internal Clients
                             Evaluating Internal Assignments
                             Consulting with the Internal Client Simulation
           Internal Consulting for the Technical Professional
                             The Technical Professional as Internal Consultant
                             Creating Effective Contracts
                             Using Data as a Technical Professional Consultant
                             Resistance and Technical Professional Consultants
Industry Foundations
           Industry Overviews
                             The Automotive Industry Overview: Version 2
                             The Oil and Gas Industry Overview: Version 2
                             The Pharmaceutical Industry Overview: Version 2
                             The Food and Beverage Industry Overview: Version 2
                             The Health Care Industry Overview: Version 2
                             The Banking Industry Overview: Version 2
                             The Manufacturing Industry Overview: Version 2
                             The Retail Industry Overview: Version 2
                 The Telecommunications Industry Overview: Version 2
                 The Insurance Industry Overview: Version 2
Industry Overview Series
                 Industry Overview: Information Technology
                 Industry Overview: Federal Government
                       Tiempo
                      estimado
Nº curso                (hrs)




LAW0101                  3
LAW0102                  4
LAW0103                 3.5
LAW0104                 3.5
LAW0105                  4
LAW0106                 2.5


OPER0121                2.5
OPER0122                 3
OPER0123                3.5
OPER0124                2.5
OPER0125                2.5
OPER0126                 3
OPER0120                0.5

OPER0151                 4
OPER0152                 4
OPER0153                 6
OPER0154                4.5
FE0003_eng

oper_11_a01_bs_enus      2
oper_11_a02_bs_enus      2
oper_11_a03_bs_enus      2

oper_12_a01_bs_enus      2
oper_12_a02_bs_enus      2
oper_13_a01_bs_enus   2
oper_13_a02_bs_enus   2
oper_13_a03_bs_enus   2

oper_14_a01_bs_enus    2
oper_14_a02_bs_enus   1.5

oper_15_a01_bs_enus   2
oper_15_a02_bs_enus   2
oper_15_a03_bs_enus   2
oper_15_a04_bs_enus   2
oper_15_a05_bs_enus   2
oper_15_a06_bs_enus   2

oper_16_a01_bs_enus   1.5
oper_16_a02_bs_enus   1.5
oper_16_a03_bs_enus    2
oper_16_a04_bs_enus    2
oper_16_a05_bs_enus    2
oper_16_a06_bs_enus    2

oper_17_a01_bs_enus   2
oper_17_a02_bs_enus   2
oper_17_a03_bs_enus   2

oper_18_a01_bs_enus   2
oper_18_a02_bs_enus   2
oper_18_a03_bs_enus   2

oper_19_a01_bs_enus   2
oper_19_a02_bs_enus   2

oper_03_a01_bs_enus    3
oper_03_a02_bs_enus    3
oper_03_a03_bs_enus   2.5
oper_03_a04_bs_enus   3.5

oper_04_a01_bs_enus   2.5
oper_04_a02_bs_enus    2
oper_04_a03_bs_enus   2.5
oper_04_a04_bs_enus   2.5
oper_04_a05_bs_enus    2
oper_04_a06_bs_enus    2
oper_04_a07_bs_enus   2.5
oper_04_a08_bs_enus   1.5
oper_04_a09_bs_enus    2
oper_04_a10_bs_enus   1.5
oper_04_a11_bs_enus    2

oper_05_a01_bs_enus   2.5
oper_05_a02_bs_enus    2

oper_06_a01_bs_enus   2.5
oper_06_a02_bs_enus   2.5
oper_06_a03_bs_enus   2.5
oper_06_a04_bs_enus   1.5

oper_07_a01_bs_enus    2
oper_07_a02_bs_enus    2
oper_07_a03_bs_enus   1.5
oper_07_a04_bs_enus   1.5
oper_07_a05_bs_enus    2
oper_07_a06_bs_enus    2

oper_08_a01_bs_enus   1.5
oper_08_a02_bs_enus    2
oper_08_a03_bs_enus   1.5

oper_09_a01_bs_enus   1.5
oper_09_a02_bs_enus   1.5
oper_09_a03_bs_enus   2.5
oper_10_a01_bs_enus   2

OPER0321              3.5
OPER0322               3
OPER0323               3

OPER0401               3
OPER0402               2
OPER0403              2.5
OPER0404              2.5
OPER0405               4
OPER0406               4
OPER0407               3
OPER0408              2.5

OPER0501               2
OPER0502              5.5
OPER0503               5
OPER0504               4
OPER0505              4.5

mntssgb

TPSSGB_ENG


stgy_01_a01_bs_enus    2
stgy_01_a02_bs_enus    3
stgy_01_a03_bs_enus   2.5
stgy_01_a04_bs_enus   2.5
STGY001A              0.5

stgy_04_a01_bs_enus   2
stgy_04_a02_bs_enus   2
stgy_04_a03_bs_enus   2
STGY0221   2.5
STGY0222   1.5
STGY0223   2.5
STGY0220   0.5

STGY0351   1.5
STGY0352    4
STGY0353   3.5
STGY0354   4.5
STGY0350   0.5

STGY0401   2.5
STGY0402   2.5
STGY0403   2.5
STGY0404    3
STGY0405    3
STGY0406    3
STGY0407    3


MKT0201     3
MKT0202    2.5
MKT0203    2.5
MKT0204     3
MKT0205    2.5
MKT0206     4
MKT0207     4
MKT0208    4.5

MKT0211    3.5
MKT0212    3.5
MKT0213    3.5
MKT0214     3
MKT0215     6
MKT0216    4.5
MKT0221              3.5
MKT0222               3
MKT0223               7

MKT0231              2.5
MKT0232               3

MKT0241              2
MKT0242              2
MKT0243              3




fin_01_a01_bs_enus   2.5
fin_01_a02_bs_enus    2
fin_01_a03_bs_enus    2
fin_01_a04_bs_enus    2

FIN0121              3.5
FIN0122               2
FIN0123              2.5
FIN0124               3
FIN0125              2.5
FE0004_eng

FIN0161              3.5
FIN0162              3.5
FIN0163               3

FIN0211               3
FIN0212               2
FIN0213               3
FIN0214               4
FIN0215              2.5
FIN0216      1.5
FIN0217       2
FE0005_eng

FIN0221      3.5
FIN0222      2.5
FIN0223       2
FIN0224       4
FE0006_eng

FIN0231       3
FIN0232      4.5
FIN0233       3
FIN0234      3.5
FIN0235       4

FIN0241       5
FIN0242       5
FIN0243      5.5
FIN0244       4


ADM0101       3
ADM0102       3
ADM0103       2
ADM0104       3
ADM0105       3
ADM0100      0.5

ADM0111       4
ADM0112       4
ADM0113       3
ADM0114       3
ADM0110      0.5
KNOW0101            3.5
KNOW0102             3
KNOW0103             4
KNOW0104             2
KNOW0105             3
FE0008_eng

KNOW0111             3
KNOW0112             3
KNOW0113            2.5
KNOW0116             3
KNOW0114             3
KNOW0115             3

KNOW0301            2.5


hr_02_a01_bs_enus   1.5
hr_02_a02_bs_enus   1.5
hr_02_a03_bs_enus   2.5
hr_02_a04_bs_enus    2
HR002A              0.5

hr_03_a01_bs_enus    2
hr_03_a02_bs_enus   2.5
hr_03_a03_bs_enus   1.5
HR003A              0.5

hr_04_a01_bs_enus    1
hr_04_a02_bs_enus    2
hr_04_a03_bs_enus    3
hr_04_a04_bs_enus   2.5
hr_04_a05_bs_enus    2
hr_04_a06_bs_enus   4.5
hr_04_a07_bs_enus    2
FE0028_eng
HR0261               2
HR0262              2.5
HR0263              2.5
HR0264              2.5
HR0265               2
HR0266               3
HR0267              1.5
HR0268              1.5
HR0269               3
HR0271              1.5
HR0272              1.5
HR0273              1.5
HR0274              1.5
HR0275              1.5
HR0276              1.5
HR0277              2.5

hr_05_a01_bs_enus   2
hr_05_a02_bs_enus   2

HR0211               3
HR0212               3
HR0213               3
HR0214              2.5
HR0215              2.5
HR0216              2.5
HR0210              0.5

HR0221               3
HR0222               4
HR0223              3.5
HR0224              2.5
HR0225              2.5
HR0226               3
TPPHR05ED_ENG


mntphr05ed




mgmt_01_a01_bs_enus 2.5

mgmt_02_a01_bs_enus 3
mgmt_02_a02_bs_enus 3
mgmt_02_a03_bs_enus 4
mgmt_02_a04_bs_enus 3.5
mgmt_02_a05_bs_enus 3
MGMT002A            0.5

mgmt_03_a01_bs_enus   3.5
mgmt_03_a02_bs_enus   3.5
mgmt_03_a03_bs_enus    4
mgmt_03_a04_bs_enus   3.5
MGMT003A              0.5
MGMT003B              0.5

mgmt_04_a01_bs_enus    3
mgmt_04_a02_bs_enus   3.5
mgmt_04_a03_bs_enus   3.5
mgmt_04_a04_bs_enus   3.5
mgmt_04_a05_bs_enus   4.5
MGMT004A              0.5

mgmt_05_a01_bs_enus   2.5
mgmt_05_a02_bs_enus   2.5
mgmt_05_a03_bs_enus    3
mgmt_05_a04_bs_enus   2.5
MGMT005A              0.5
MGMT005B              0.5

mgmt_06_a01_bs_enus 3
mgmt_06_a02_bs_enus 3
mgmt_06_a03_bs_enus 3
MGMT006A            0.5
MGMT006B            0.5

mgmt_07_a01_bs_enus 1.5
mgmt_07_a02_bs_enus 2
mgmt_07_a03_bs_enus 3
MGMT007A            0.5

mgmt_08_a01_bs_enus    4
mgmt_08_a02_bs_enus   4.5
mgmt_08_a03_bs_enus   4.5
mgmt_08_a04_bs_enus    5
mgmt_08_a05_bs_enus   4.5
mgmt_08_a06_bs_enus   4.5
MGMT008A              0.5

mgmt_09_a01_bs_enus   2.5
mgmt_09_a02_bs_enus    5
mgmt_09_a03_bs_enus    4
mgmt_09_a04_bs_enus    3
mgmt_09_a05_bs_enus   2.5
mgmt_09_a06_bs_enus   2.5
MGMT009A              0.5
MGMT009B              0.5

mgmt_10_a01_bs_enus 2
mgmt_10_a02_bs_enus 2
mgmt_10_a03_bs_enus 2.5
mgmt_10_a04_bs_enus 2.5
mgmt_10_a05_bs_enus 3
mgmt_10_a06_bs_enus 2.5
MGMT010A            0.5

mgmt_11_a01_bs_enus 3
mgmt_11_a02_bs_enus 3.5
MGMT011A            0.5

MGMT0121            3.5
MGMT0122             3
MGMT0123            4.5
MGMT0124             3
MGMT0125            6.5
MGMT0120            0.5
MGMT012S            0.5

MGMT0151            2.5
MGMT0152             2
MGMT0153             5
MGMT0150            0.5

MGMT0171             2
MGMT0172             3
MGMT0173             2
MGMT0170            0.5

MGMT0291            2.5
MGMT0292            3.5
MGMT0293            4.5
MGMT0294            3.5
MGMT0290            0.5

MGMT0701            4.5
MGMT0702             5
MGMT0703            4.5
MGMT0704             3
MGMT0705            5.5
MGMT0700            0.5
FE0009_eng


lead_01_a01_bs_enus    5
lead_01_a02_bs_enus    5
lead_01_a03_bs_enus    4
lead_01_a05_bs_enus    4
lead_01_a06_bs_enus    2
lead_01_a07_bs_enus   1.5
lead_01_a08_bs_enus    2
LEAD001A              0.5
LEAD001B              0.5

lead_05_a01_bs_enus   1
lead_05_a02_bs_enus   1
lead_05_a03_bs_enus   1
lead_05_a04_bs_enus   1
lead_05_a05_bs_enus   1
lead_05_a06_bs_enus   1
lead_05_a07_bs_enus   1
lead_05_a08_bs_enus   1

LEAD0121               2
LEAD0122              2.5
LEAD0123              2.5
LEAD0124              2.5
LEAD0125              2.5
LEAD0126               3
LEAD0120              0.5

LEAD0151               4
LEAD0152              4.5
LEAD0153               3
LEAD0150              0.5
BLTLE015
LEAD0231              2.5
LEAD0232               3
LEAD0233               3
LEAD0234              3.5
LEAD0235               3
LEAD0236               3
LEAD0230              0.5

LEAD0301               2
LEAD0302              4.5
LEAD0303               5
LEAD0304              2.5
LEAD0300              0.5
LEAD030S              0.5




comm_17_a01_bs_enus 1
comm_17_a02_bs_enus 1
comm_17_a03_bs_enus 1

comm_18_a01_bs_enus 1

comm_19_a01_bs_enus 1
comm_19_a02_bs_enus 1

comm_01_a01_bs_enus   2.5
comm_01_a02_bs_enus   2.5
comm_01_a03_bs_enus   2.5
COMM001A              0.5

comm_02_a01_bs_enus    3
comm_02_a02_bs_enus    3
comm_02_a03_bs_enus    3
comm_02_a04_bs_enus   3.5
comm_02_a05_bs_enus   3.5
comm_02_a06_bs_enus    3
comm_02_a07_bs_enus    3
COMM002A              0.5
COMM002B              0.5

comm_03_a01_bs_enus    2
comm_03_a02_bs_enus    4
comm_03_a03_bs_enus   1.5
comm_03_a04_bs_enus    2
COMM003A              0.5

comm_04_a01_bs_enus    3
comm_04_a02_bs_enus    3
comm_04_a03_bs_enus    3
comm_04_a04_bs_enus    2
COMM004A              0.5
COMM004B              0.5

comm_05_a01_bs_enus    3
comm_05_a02_bs_enus    3
comm_05_a03_bs_enus   3.5
COMM005A              0.5

comm_06_a01_bs_enus   2.5
comm_06_a02_bs_enus   2.5
comm_06_a03_bs_enus   2.5
COMM006A              0.5

comm_07_a01_bs_enus   3.5
comm_07_a02_bs_enus   3.5
comm_07_a03_bs_enus   3.5
COMM007A              0.5
COMM007B              0.5

comm_08_a01_bs_enus 2.5
comm_08_a02_bs_enus    2
comm_08_a03_bs_enus    2
comm_08_a04_bs_enus    2
comm_08_a05_bs_enus    2
comm_08_a06_bs_enus    2
comm_08_a07_bs_enus   1.5
COMM008A              0.5

comm_09_a01_bs_enus    2
comm_09_a02_bs_enus   1.5
comm_09_a03_bs_enus    2
comm_09_a04_bs_enus    2
comm_09_a05_bs_enus    2
COMM009A              0.5

comm_10_a01_bs_enus 2.5
comm_10_a02_bs_enus 2.5
COMM010A            0.5

comm_11_a01_bs_enus   2.5
comm_11_a02_bs_enus   2.5
comm_11_a03_bs_enus    3
comm_11_a04_bs_enus   2.5
COMM011A              0.5

comm_12_a01_bs_enus   2.5
comm_12_a02_bs_enus    2
comm_12_a03_bs_enus    2
comm_12_a04_bs_enus    2
comm_12_a05_bs_enus    3
COMM012A              0.5

comm_13_a01_bs_enus    2
comm_13_a02_bs_enus   2.5
comm_13_a03_bs_enus    3
comm_13_a04_bs_enus   2.5
comm_13_a05_bs_enus 2.5
comm_13_a06_bs_enus 3
COMM013A            0.5

COMM0011             4
COMM0012            4.5
COMM0013            4.5
COMM0014            4.5
COMM0015             3
COMM0016             4
COMM0017             5
BLTCO001
BLTCO001A
FE0011_eng

COMM0021            2.5
COMM0022            3.5
COMM0023             3
COMM0020            0.5
COMM002S            0.5

COMM0201            2.5
COMM0202             2
COMM0203             2
COMM0204             2

COMM0231            1.5
COMM0232             2
COMM0233            2.5
COMM0234             2
BLTCO023

COMM0411             5
COMM0412            3.5
COMM0410            0.5
COMM0521            2.5
COMM0522             5
COMM0523            4.5
COMM0524             4
COMM0525             4
COMM0520            0.5
COMM052S            0.5

COMM0701             5
COMM0702            5.5
COMM0700            0.5


FNDT0101            4
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PD005A              0.5

PD0031              4.5
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BLTPD003

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BLTPD017

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PROJ012A              0.5

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PROJ0512               2
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PROJ0510              0.5
BLTPR051

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PROJ0522               2

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PROJ0532               2

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PROJ0551              1.5
PROJ0552      2

PROJ0561      2
PROJ0562     2.5

PROJ0571     1.5
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PROJ0581     2.5
PROJ0582      2
PROJ0580     0.5

PROJ0591     2.5
PROJ0592      2
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PROJ0601     2.5
PROJ0602     2.5
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232192_ENG   2.25
232202_ENG   1.75
232209_ENG   3.25
232224_ENG   2.75
232292_ENG    3

PROJ0041      3
PROJ0042      3

PROJ0361      5
PROJ0362      5
PROJ0363     5.5
PROJ0364      6
PROJ0365     5.5
PROJ0366     4.5
PROJ0360              0.5
FE0014_eng

PROJ0351               4
PROJ0352              4.5
PROJ0353               5
PROJ0354              5.5
PROJ0355              4.5
PROJ0350              0.5
PROJ035S              0.5
FE0013_eng

TPCAPM_ENG
TPPMP3ED_ENG
pm_proj_a01_tp_enus

mntpmp4ed
mntpmp3ed
mntcapm3ed

_pc_eg_444123


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BLTTE017

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BLTSA010

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mntitv3f

TPITV3F_ENG


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   Área       Curriculum             Series


BUSINESS STRATEGY and OPERATIONS
          Strategic Planning Curriculum - European/Castilian Spanish
                           Systems Thinking in the 21st Century

                           The Fundamentals of Globalization



           Marketing Curriculum - European/Castilian Spanish
                            Strategic Marketing in Action




                           Online Branding Stategy




FINANCE, HUMAN RESOURCES and ADMINISTRATION
          Knowledge Management
                        The 21st Century Learning Curve



           Human Resource Curriculum
                          Human Resources Management Essentials

                           Workplace Issue Fundamentals

                           Managing Diversity and Inclusiveness


MANAGEMENT and LEADERSHIP
        Management Curriculum - European/Castilian Spanish
                       Essential Skills For Tomorrow's Managers




                           How to Discipline Employees & Correct Performance Problems

                           Moving from Technical Professional to Management
                          Supporting Employees through the Change Process


                          The Successful Facilitator



                          The Consummate Coach



                          Mentoring Essentials

                          Managing Others through Change

                          Performance Appraisal

                          Coach with Confidence

                          Managing Problem Performance

                          Delegation Skills


          Leadership Curriculum - European/Castilian Spanish
                           Leading from the Front Line




                          Going from Management to Leadership




PROFESSIONAL EFFECTIVENESS
         Communication Curriculum - European/Castilian Spanish
                        Managing and Working with Difficult People

                          Business Writing Essentials

                          Mastering Interpersonal Communication
                           Writing to Maximize Business Results

                           Effective Business Meetings

                           Getting Results Without Authority

                           Effective Use of Feedback for Business

                           Emotional Intelligence in the Workplace




                           Assertive Communication


                           Negotiating to Win: Getting the Results You Want




           Personal Development Curriculum - European/Castilian Spanish
                           Achieving Balance in Your Professional and Personal Life


                           Overcoming Overload - Managing Memory and Time

                           Problem-solving and Decision-making for Business




                           Working without a Net - The Business of Risk

                           Creativity and Innovation in the Workplace




                           Dealing with Organizational Change


PROJECT EFFECTIVENESS
          Team Building Curriculum - European/Castilian Spanish
                          Participating in a Project Team
                            Cultivating a High-performance Project Team



                            Participating in Teams


SALES and CUSTOMER FACING SKILLS
           Sales Curriculum - European/Castilian Spanish
                            Sales: A Focus on Solutions



                            Selling at the Executive Level




                            Territorial Account Sales Skills



                            Strategic Account Sales Skills

                            SalesUniversity Sales Manufacturing: A Success Model

           Customer Service Curriculum - European/Castilian Spanish
                           How to Excel at Customer Service



                            Measuring Customer Satisfaction



                            Managing A Customer-Focused Department

                            Internal Customer Service


BUSINESS STRATEGY and OPERATIONS
          Operations Curriculum
                           ISO 9000:2000 Overview




           Strategic Planning Curriculum - Latin American Spanish
                            How to Write a Business Case

                            Global Business Strategy
           Marketing Curriculum - Latin American Spanish
                            Strategic Marketing in Action




FINANCE, HUMAN RESOURCES and ADMINISTRATION
          Finance/Accounting Curriculum - Latin American Spanish
                          Business Finance for Managers



           Knowledge Management - Latin American Spanish
                         The 21st Century Learning Curve

                           The 21st Century Learning Curve

           Human Resources Curriculum - Latin American Spanish
                         Behavioral Interviewing



MANAGEMENT and LEADERSHIP
        Management Curriculum - Latin American Spanish
                       Essential Skills For Tomorrow's Managers




                           How to Discipline Employees & Correct Performance Problems

                           Moving from Technical Professional to Management



                           The Successful Facilitator



                           The Consummate Coach



                           Mentoring Essentials
                          Managing Others through Change

                          Supporting Employees through the Change Process

                          Performance Appraisal

                          Delegation Skills


          Leadership Curriculum - Latin American Spanish
                           Moving from Management to Leadership




                          Leading from the Front Line




                          Going from Management to Leadership




PROFESSIONAL EFFECTIVENESS
         Communication Curriculum - Latin American Spanish
                        Emotional Intelligence at Work

                          Mastering Interpersonal Communication




                          Effective Listening Skills

                          Managing and Working with Difficult People

                          Writing to Maximize Business Results


                          Meeting the Presentation Challenge
                           Getting Results Without Authority

                           Emotional Intelligence in the Workplace



                           Effective Business Meetings

                           Assertive Communication

                           Interpersonal Communication Skills for Business

                           Effective Use of Feedback for Business

                           Negotiating to Win: Getting the Results You Want


           Personal Development Curriculum - Latin American Spanish
                           Achieving Balance in Your Professional and Personal Life


                           Overcoming Overload - Managing Memory and Time




                           Problem-solving and Decision-making for Business




                           Working without a Net - The Business of Risk

                           Creativity and Innovation in the Workplace

                           Dealing with Organizational Change


PROJECT EFFECTIVENESS
          Team Building Curriculum - Latin American Spanish
                          Global Business Strategy

                           Managing and Leading the Virtual Team


                           Cultivating a High-performance Project Team



                           Participating in a Project Team
                            Participating in Teams



SALES and CUSTOMER FACING SKILLS
           Sales Curriculum - Latin American Spanish
                            Sales: A Focus on Solutions




                            Selling at the Executive Level




                            Territorial Account Sales Skills




                            Strategic Account Sales Skills

                            SalesUniversity Sales Manufacturing: A Success Model

                            Sales Team Management

                            Field Sales Skills



           Customer Service Curriculum - Latin American Spanish
                           How to Excel at Customer Service




                            Frontline Call Center Skills

                            Measuring Customer Satisfaction


                            Internal Customer Service
Managing A Customer-Focused Department
                                                               Título del curso




 European/Castilian Spanish
king in the 21st Century
             Modelos de pensamiento sistémico y habilidades de pensamiento / Systems-thinking Models and Thinking Skills
ntals of Globalization
             La globalización en un mundo cambiante / Globalization and Our Changing World
             La globalización y su compañía / Globalization and Your Company
             El proceso de globalización de un producto o servicio / The Process of Globalizing a Product or Service
an/Castilian Spanish
keting in Action
             Elementos de la estrategia de marketing / Elements of Marketing Strategy
             Análisis del mercado / Analyzing the Market
             Factores competitivos en el marketing estratégico / Competitive Factors in Strategic Marketing
             Elaborar un plan de marketing: fase 1 / Writing a Marketing Plan: Phase 1
             Elaborar un plan de marketing: la estrategia creativa / Writing the Marketing Plan: Creative Strategy
             Diseñar una campaña de marketing / Creating a Marketing Campaign

             Introducción a las estrategias de marca on line / Introduction to Online Branding
             El marketing on line / The Online Branding Environment
             Estrategias para la creación de una marca on line / Strategies for Building an Online Brand



ury Learning Curve
           El potencial del autoaprendizaje / The Potential of Self-directed Learning
           Implantación y evaluación del autoaprendizaje / Implementing and Evaluating Self-directed Learning
           Benchmarking para lograr mejores prácticas / Benchmarking for Best Practices

rces Management Essentials
            Crear el clima adecuado para lograr el rendimiento deseado / The Climate for Performance
ue Fundamentals
            Ética empresarial / Business Ethics
ersity and Inclusiveness
            Integración en la empresa / Organizational Inclusion


 pean/Castilian Spanish
 s For Tomorrow's Managers
            Competencias de los directivos del mañana / Competencies for Tomorrow's Managers
            Habilidades directivas para los líderes del mañana / Development Tools for Tomorrow's Managers
            El directivo como coach y asesor / The Manager as Coach and Counselor
            El gestor como jefe de proyecto / The Manager as Project Champion
            Manual del directivo para garantizar la responsabilidad / A Manager's Primer for Ensuring Accountability
line Employees & Correct Performance Problems
            Motivar a los empleados y reconocer su trabajo / Motivate and Recognize Employees
Technical Professional to Management
            Diseño de evaluaciones eficaces basadas en el rendimiento / Designing Successful Performance-based Appraisals
            Evaluación basada en el rendimiento: la visión del empleado / Performance-based Appraisal: An Employee View
               Evaluación de un equipo orientado al rendimiento / Appraising the Performance-oriented Team
mployees through the Change Process
               Adaptación a los cambios / Managing Through the Change
               Incorporar el cambio en la empresa / Incorporating Change in Your Organization
 l Facilitator
               Principios básicos de la facilitación: técnicas y herramient / Facilitative Fundamentals: Techniques and Tools
               Facilitación de reuniones y grupos de trabajo / Facilitating Work Groups and Meetings
               La facilitación en situaciones conflictivas / Facilitating Challenging Situations

              Principios básicos del coaching / Foundations of Coaching
              Los distintos papeles del coach / The Coach's Roles
              Guía de rendimiento del directivo: técnicas de coaching / Manager's Performance Guide - Coaching Skills

            El directivo como mentor / The Mentoring Manager
 ers through Change
            El liderazgo en tiempos de cambio / Change Leadership

              Evaluación del rendimiento / Reviewing Performance

            Habilidades de los formadores / Coaching Skills
 blem Performance
            Identificación de problemas de rendimiento / Identifying Problem Performance

            Fundamentos de la delegación / Delegation Basics
            El enfoque personal en la delegación / The Personal Approach in Delegation
 an/Castilian Spanish
the Front Line
            Liderazgo y cultura organizacional / Organizational Culture and Leadership
            Dinamizar y delegar poder / Energizing and Empowering Employees
            El liderazgo y el trabajador del conocimiento / Leadership and the Knowledge Worker
            Liderar el cambio desde primera línea / Leading Change from the Front Line
            La dinámica del liderazgo / Dynamics of Leadership
anagement to Leadership
            La marca del líder / The Mark of a Leader
            Compartir una visión de futuro / Communicating a Shared Vision
            El líder como impulsor / The Enabling Leader
            Comunicarse como un líder / Communicating as a Leader
            Coaching para mejorar el rendimiento / Coaching for Performance
            Liderar el cambio / Leading through Change
            El líder como modelo / The Leader as a Model


uropean/Castilian Spanish
 Working with Difficult People
            Personas conflictivas en el lugar de trabajo / Difficult People in the Workplace
ing Essentials
            Escribir con una finalidad / Writing with Intention
erpersonal Communication
            Dinámica de la comunicación interpersonal / Dynamics of Interpersonal Communication
            Herramientas de comunicación / Communication Tools
            Habilidades de comunicacion del equipo de proyecto / The Many Faces of Communication
            El lado interpersonal del conflicto / The Interpersonal Side of Conflict
              Habilidades interpersonales para los negocios / Interpersonal Business Savy
              Mejore las habilidades interpersonales de su equipo / Developing Interpersonal Skills in Your People
 ximize Business Results
              El correo electrónico y la comunicación en la empresa / E-mail and Organizational Communication
 ness Meetings
              Cómo dirigir reuniones eficaces en la empresa / Leading Effective Business Meetings
 ts Without Authority
              Obtención de resultados gracias a la comunicación / Getting Results through Communication
 of Feedback for Business
              Cómo proporcionar retroalimentación: Manual para el superior / Giving Feedback: A Manager's Guide
 elligence in the Workplace
              ¿Qué es la inteligencia emocional? / What is Emotional Intelligence?
              Inteligencia emocional en el trabajo / Emotional Intelligence at Work
              Trabajo en equipo e inteligencia emocional / Teamwork and Emotional Intelligence
              Intensificar su inteligencia emocional / Increasing Your Emotional Intelligence
mmunication
              Adopte un estilo profesional asertivo / Professional Assertiveness
              Reafirmación personal desde adentro hacia afuera / Assertiveness from the Inside Out
o Win: Getting the Results You Want
              Cerrar un trato / Crafting a Deal
              El proceso de negociación / The Negotiation Process
              La dinámica de la interacción / The Dynamics of Interaction
              El negociador experto / The Master Negotiator
 um - European/Castilian Spanish
 ance in Your Professional and Personal Life
              Gestión del tiempo / Managing Time
              Combatir el estrés / Coping with Stress
  verload - Managing Memory and Time
              El tiempo: un recurso muy valioso / Time as a Resource
 ng and Decision-making for Business
              Fundamentos del pensamiento eficaz / Foundations of Effective Thinking
              Contextualizar el problema / Framing the Problem
              Idear alternativas para solucionar los problemas / Generating Alternatives in Problem Solving
              Toma de decisiones dinámica / Dynamic Decision Making
              Implementar y valorar una decisión / Implementing and Evaluating a Decision
              Resolución de problemas y toma de decisiones en grupo / Problem Solving and Decision Making in Groups
 out a Net - The Business of Risk
              Planificación estratégica y gestión de riesgos / Strategic Planning and Risk Management
  Innovation in the Workplace
              Los fundamentos de la creatividad y la innovación / The Foundations of Creativity and Innovation
              Producción de ideas creativas e innovadoras / Generating Creative and Innovative Ideas
              Evaluación de ideas creativas e innovadoras / Evaluating Creative and Innovative Ideas
              Aplicación de ideas creativas e innovadoras / Implementing Creative and Innovative Ideas
Organizational Change
              Comunicación durante el cambio organizacional / Communicating during Organizational Change


 opean/Castilian Spanish
 n a Project Team
             Habilidades de comunicación del equipo de proyecto / Project Team Communication Skills
             La formación de equipos es un trabajo interno / Team-building Is an Inside Job
             Resolución de problemas en equipos de proyectos / Troubleshooting for Project Teams
High-performance Project Team
           Formación de un equipo de alto rendimiento / Building a High-performance Team
           Aprovechar el conocimiento colectivo / Harnessing Collective Knowledge
           Mantener el máximo rendimiento del equipo de proyecto / Maintaining Project Team Peak Performance

             Estrategias para la formación de equipos / Effective Team-building Strategies


astilian Spanish
s on Solutions
            De la venta de productos a la venta de soluciones / Moving from Product Selling to Solution
            Prospección de clientes / Power Prospecting
            Cómo influir en la decisión de su cliente / Influencing Your Customer's Decision
 Executive Level
            Preparación para el éxito / Prepare for Success
            Planificación estratégica / Strategic Planning
            Avanzar en una venta compleja / Progressing through the Complex Sale
            Presentación de su propuesta / Presenting Your Proposition
            Negociar en beneficio mutuo / Negotiating to Mutual Benefit
 ount Sales Skills
            El método de ventas de cuentas territoriales / The Territorial Account Sales Approach
            Comprender la empresa de su cliente objetivo / Understanding Your Target Customer's Business
            Usar eficazmente las reuniones de investigación centradas en el cliente / Effectively Using Customer-focused Research Meeting
ount Sales Skills
            Comprender a su cliente / Understanding Your Customer
ty Sales Manufacturing: A Success Model
            Fabricación de ventas: identificar las oportunidades comerciales / Sales Manufacturing: Identifying Sales Opportunities
 European/Castilian Spanish
at Customer Service
            Principios básicos de una atención al cliente excepcional / Fundamentals of Exceptional Customer Service
            La voz de su cliente / The Voice of the Customer
            Superar situaciones delicadas en la atención al cliente / Overcoming Challenging Service Situations
stomer Satisfaction
            Qué quiere el cliente / Discovering What Your Customers Want
            Cómo diseñar encuestas de satisfacción del cliente / Developing Customer Satisfaction Surveys
            Satisfacción del cliente: del análisis a la puesta en prácti / Customer Satisfaction: Analysis and Implementation
ustomer-Focused Department
            Dirigir a un equipo orientado al cliente / Leading a Customer-focused Team
omer Service
            Trabajar con clientes internos / Working with Internal Customers



0 Overview
           Crear un Sistema de Gestión de la Calidad / Building a Quality Management System
           Una dirección orientada a la calidad / Quality-minded Management
           La satisfacción del cliente mediante la gestión de recursos / Customer Satisfaction Through Resource Management
           Mejora continua de la calidad / Continual Quality Improvement
 Latin American Spanish
a Business Case
           Presentando el caso / Presenting Your Case
             Gestión de negocios y estrategia / Business Management and Strategy
 merican Spanish
 keting in Action
             Elementos de la estrategia de marketing / Elements of Marketing Strategy
             Análisis del mercado / Analyzing the Market
             Factores competitivos en el marketing estratégico / Competitive Factors in Strategic Marketing
             Elaborar un plan de marketing: fase 1 / Writing a Marketing Plan: Phase 1
             Elaborar un plan de marketing: la estrategia creativa / Writing the Marketing Plan: Creative Strategy
             Diseñar una campaña de marketing / Creating a Marketing Campaign


m - Latin American Spanish
 nce for Managers
             La gestión de efectivo / Cash Management
             Estados y análisis financieros / Financial Statements and Analysis
             Fuentes de financiamiento / Sources of Funding
n American Spanish
 ury Learning Curve
             El potencial del autoaprendizaje / The Potential of Self-directed Learning
 ury Learning Curve
             Benchmarking para lograr mejores prácticas / Benchmarking for Best Practices
  Latin American Spanish

              Preparación de la entrevista basada en el comportamiento / Preparing for the Behavioral Interview
              Realización de entrevistas basadas en el comportamiento / Conducting the Behavioral-based Interview


n American Spanish
 s For Tomorrow's Managers
                Competencias para futuros gerentes / Competencies for Tomorrow's Managers
                Herramientas de desarrollo para futuros gerentes / Development Tools for Tomorrow's Managers
                El gerente como instructor y asesor / The Manager as Coach and Counselor
                El gerente como defensor del proyecto / The Manager as Project Champion
                Fundamentos sobre la responsabilidad del gerente / A Manager's Primer for Ensuring Accountability
                Aprendizaje continuo para el futuro gerente / Continuous Learning for Tomorrow's Managers
 line Employees & Correct Performance Problems
                Motivar a los empleados y reconocer su trabajo / Motivate and Recognize Employees
Technical Professional to Management
                Diseño de evaluaciones eficaces basadas en el rendimiento / Designing Successful Performance-based Appraisals
                Evaluación basada en el rendimiento: la visión del empleado / Performance-based Appraisal: An Employee View
                Evaluación de un equipo orientado al rendimiento / Appraising the Performance-oriented Team
  l Facilitator
                Facilitación de reuniones y grupos de trabajo / Facilitating Work Groups and Meetings
                La facilitación en situaciones conflictivas / Facilitating Challenging Situations
                Principios básicos de la facilitación: técnicas y herramientas / Facilitative Fundamentals: Techniques and Tools

              Fundamentos de la instrucción / Foundations of Coaching
              Funciones del instructor / The Coach's Roles
              Guía de rendimiento del directivo: técnicas de coaching / Manager's Performance Guide - Coaching Skills

              Labor eficaz de mentor / Effective Mentoring
              El directivo como mentor / The Mentoring Manager
 ers through Change
            El liderazgo en tiempos de cambio / Change Leadership
mployees through the Change Process
            Incorporar el cambio en la empresa / Incorporating Change in Your Organization

              Evaluación del desempeño / Reviewing Performance

            Fundamentos de la delegación / Delegation Basics
            El enfoque personal en la delegación / The Personal Approach in Delegation
 merican Spanish
Management to Leadership
            Comunicación y liderazgo / Communication and Leadership
            La efectividad de la preparación / Coaching Performance
            Liderazgo y cambio / Leadership and Change
            El líder modelo / The Model Leader
the Front Line
            Liderazgo y cultura organizacional / Organizational Culture and Leadership
            Dinamizar y delegar poder / Energizing and Empowering Employees
            El liderazgo y el trabajador del conocimiento / Leadership and the Knowledge Worker
            Liderar el cambio desde primera línea / Leading Change from the Front Line
            La dinámica del liderazgo / Dynamics of Leadership
anagement to Leadership
            La marca de un líder / The Mark of a Leader
            Comunicación de una visión compartida / Communicating a Shared Vision
            El líder con recursos / The Enabling Leader
            Supresión de las barreras al rendimiento / Removing Performance Barriers
            La comunicación en un líder / Communicating as a Leader
            Instrucción para el rendimiento / Coaching for Performance
            Cómo liderar en el cambio / Leading through Change
            El líder como modelo / The Leader as a Model


atin American Spanish
 elligence at Work
              Liderazgo emocionalmente inteligente / Emotionally Intelligent Leadership
erpersonal Communication
              Dinámica de la comunicación interpersonal / Dynamics of Interpersonal Communication
              Herramientas de comunicación / Communication Tools
              Las diversas facetas de la comunicación / The Many Faces of Communication
              El lado interpersonal del conflicto / The Interpersonal Side of Conflict
              Habilidades interpersonales para los negocios / Interpersonal Business Savvy
              Desarrollo de capacidades interpersonales en su staff / Developing Interpersonal Skills in Your People

           Los fundamentos de la escucha / The Basics of Listening
 Working with Difficult People
           Personas difíciles en el lugar de trabajo / Difficult People in the Workplace
ximize Business Results
           Estudio de las nuevas bases de escritura comercial / Exploring the New Basics of Business Writing
           Escritura de reportes y propuestas de impacto / Writing High-impact Reports and Proposals
resentation Challenge
           Los fundamentos de las presentaciones / The Foundations of Presentations
           Exposición de presentaciones eficaces / Effective Presentation Delivery
 ts Without Authority
              Construir relaciones para obtener resultados / Building Relationships to Get Results
 elligence in the Workplace
              ¿Qué es la inteligencia emocional? / What is Emotional Intelligence?
              Inteligencia emocional en el trabajo / Emotional Intelligence at Work
              Trabajo en equipo e inteligencia emocional / Teamwork and Emotional Intelligence
 ness Meetings
              Cómo dirigir reuniones eficaces en la empresa / Leading Effective Business Meetings
mmunication
              Adopte un estilo profesional asertivo / Professional Assertiveness
  Communication Skills for Business
              Habilidades comunicativas para la resolución de conflictos / Communication Skills for Resolving Conflict
 of Feedback for Business
              Dar Feedback: una guía para directivos / Giving Feedback: A Manager's Guide
o Win: Getting the Results You Want
              El proceso de negociación / The Negotiation Process
              Cerrar un trato / Crafting a Deal
 um - Latin American Spanish
 ance in Your Professional and Personal Life
              Gestión del tiempo / Managing Time
              Combatir el estres / Coping with Stress
  verload - Managing Memory and Time
              El tiempo como recurso / Time as a Resource
              Eliminar los factores que hacen perder el tiempo / Eliminate the Time Wasters
              Organizarse para recordar / Organize to Remember
              Programa para administrar el tiempo y la memoria / Create Your Time and Memory Management Program
              Implementar y valorar una decisión / Implementing and Evaluating a Decision
              Toma de decisiones dinámica / Dynamic Decision Making
 ng and Decision-making for Business
              Fundamentos del pensamiento eficaz / Foundations of Effective Thinking
              Contextualizar el problema / Framing the Problem
              Idear alternativas para solucionar los problemas / Generating Alternatives in Problem Solving
              Resolución de problemas y toma de decisiones en grupo / Problem Solving and Decision Making in Groups
 out a Net - The Business of Risk
              Planificación estratégica y gestión de riesgos / Strategic Planning and Risk Management
  Innovation in the Workplace
              Los fundamentos de la creatividad y la innovación / The Foundations of Creativity and Innovation
Organizational Change
              Comunicación durante el cambio organizacional / Communicating during Organizational Change


 in American Spanish

              Afrontar y resolver conflictos / Confronting and Resolving Conflict
   Leading the Virtual Team
              Colaboración en equipos virtuales / Collaboration in Virtual Teams
              Gestion de un proyecto virtual / Virtual Project Management
 High-performance Project Team
              Formar un equipo de alto rendimiento / Building a High-performance Team
              Harnessing Collective Knowledge / Harnessing Collective Knowledge
              Mantener el máximo rendimiento del equipo de proyecto / Maintaining Project Team Peak Performance
  n a Project Team
              Habilidades de comunicación del equipo de proyecto / Project Team Communication Skills
              La formación de equipos es un trabajo interno / Team-building Is an Inside Job
              Resolución de problemas en equipos de proyectos / Troubleshooting for Project Teams

              Comunicación efectiva en los equipos / Effectively Communicating in Teams
              La función del individuo en el equipo / The Individual's Role in a Team


 an Spanish
s on Solutions
            El paso de vender productos a vender soluciones / Moving from Product Selling to Solution
            Prospección de clientes / Power Prospecting
            Cómo influir en la decisión de su cliente / Influencing Your Customer's Decision
            Presentación de su solución / Presenting Your Solution
 Executive Level
            Prepararse para el éxito / Prepare for Success
            Planificación estratégica / Strategic Planning
            Avanzar en una venta compleja / Progressing through the Complex Sale
            Presentar su propuesta / Presenting Your Proposition
            Negociar en beneficio mutuo / Negotiating to Mutual Benefit
 ount Sales Skills
            El método de ventas de cuentas territoriales / The Territorial Account Sales Approach
            Comprender la empresa de su cliente objetivo / Understanding Your Target Customer's Business
            Usar eficazmente las reuniones de investigación centradas en el cliente / Effectively Using Customer-focused Research Meeting
            Adquirir acceso al personal clave en sus cuentas objetivo / Gaining Access to Key Personnel at Your Target Accounts
ount Sales Skills
            Comprender a su cliente / Understanding Your Customer
ty Sales Manufacturing: A Success Model
            Fabricación de Ventas: identificar las oportunidades de ventas / Sales Manufacturing (TM): Identifying Sales Opportunities

              Construir un equipo de ventas ganador / Building a Winning Sales Team

             Fundamentos de las ventas de campo / Field Sales Foundations
             Planificar su enfoque de ventas de campo / Planning Your Field Sales Approach
             Aplicar su enfoque de ventas de campo / Applying Your Field Sales Approach
Latin American Spanish
at Customer Service
             Los fundamentos de una atención excepcional al cliente / Fundamentals of Exceptional Customer Service
             La voz del cliente / The Voice of the Customer
             Avances en su pericia para atender / Advancing Your Service Expertise
             Clientes, conflictos y enfrentamientos / Customers, Conflict and Confrontation
             Superación de situaciones difíciles en la atención al client / Overcoming Challenging Service Situations
             Instilar excelencia en el servicio: el acrónimo EXCEL / Instilling Service Excellence: the EXCEL Acronym
             Estrellas del servicio y equipos de servicio / Service Stars and Service Teams
 Center Skills
             Servicios al cliente en un centro de llamadas / Call Center Customer Service
stomer Satisfaction
             Qué quiere el cliente / Discovering What Your Customers Want
             Satisfacción del cliente: del análisis a la puesta en práctica / Customer Satisfaction: Analysis and Implementation
omer Service
             Excelencia en el servicio al cliente interno / Excellence in Internal Customer Service
             Trabajar con clientes internos / Working with Internal Customers
ustomer-Focused Department
          Dirigir un equipo centrado en el cliente / Leading a Customer-focused Team
               Tiempo
Nº curso   estimado (hrs)




STGY1403        2.5

STGY2351        1.5
STGY2352         4
STGY2353        3.5


MKT2201          3
MKT2202         2.5
MKT2203         2.5
MKT2204          3
MKT2205         2.5
MKT2206          4

MKT2221         3.5
MKT2222          3
MKT2223          7




KNOW2113        2.5
KNOW2114         3
KNOW2116         3


HR2104           3

HR2113          2.5

HR2143           5




MGMT2111        5.5
MGMT2112         5
MGMT2113         5
MGMT2114        4.5
MGMT2115         6

MGMT2133         2

MGMT2142        2.5
MGMT2144         3
MGMT2145   3

MGMT2182   4
MGMT2183   3

MGMT2232   5.5
MGMT2233    5
MGMT2234    5

MGMT2242    3
MGMT2243   3.5
MGMT2246   1.5

MGMT2252   2.5

MGMT2331   2.5

MGMT2342   4

MGMT2284   5.5

MGMT2162   4

MGMT2261    2
MGMT2262   2.5


LEAD2122   2.5
LEAD2123   2.5
LEAD2124   2.5
LEAD2125   2.5
LEAD2126    3

LEAD2221   4.5
LEAD2222   4.5
LEAD2223    5
LEAD2225   4.5
LEAD2226   2.5
LEAD2227    3
LEAD2228    3




COMM2161   3.5

COMM2011   4

COMM2111   2.5
COMM2112    2
COMM2113    3
COMM2114    3
COMM2115   2.5
COMM2116    2

COMM2233   2.5

COMM2332   2.5

COMM2515   3

COMM2525   4

COMM2141   2.5
COMM2142   2.5
COMM2143   2.5
COMM2144   2.5

COMM2171   3
COMM2172   3

COMM2501    3
COMM2503   2.5
COMM2504    3
COMM2507   2.5


PD2113     2.5
PD2114      3

PD2121     2.5

PD2231     3.5
PD2232      3
PD2233     2.5
PD2234     2.5
PD2235      3
PD2236     2.5

PD2244     2.5

PD2031     4.5
PD2032     3.5
PD2033     3.5
PD2034      5

PD2193     3.5




TEAM2132   3
TEAM2133   3
TEAM2134   3
TEAM2141    2
TEAM2142   2.5
TEAM2145   2.5

TEAM2171   4




SALE2141   2.5
SALE2142   2.5
SALE2144    3

SALE2221    3
SALE2222   3.5
SALE2223    4
SALE2224    4
SALE2225    4

SALE2111    3
SALE2112   3.5
SALE2113   3.5

SALE2132   3.5

SALE2421   5


CUST2102   3.5
CUST2103   4.5
CUST2106    6

CUST2131   2.5
CUST2132    3
CUST2133   2.5

CUST2174   4

CUST2142   4




OPER1402    2
OPER1403   2.5
OPER1404   2.5
OPER1406   3.5


STGY1216   2.5
STGY1321   1.5


MKT1201     3
MKT1202    2.5
MKT1203    2.5
MKT1204     3
MKT1205    2.5
MKT1206     4




FIN1143    2.5
FIN1144    2.5
FIN1145    2.5


KNOW1203   2.5

KNOW1116   3


HR1213      3
HR1214     2.5




MGMT1111   5.5
MGMT1112    5
MGMT1113    5
MGMT1114   4.5
MGMT1115    6
MGMT1116   4.5

MGMT1133   2

MGMT1142   2.5
MGMT1144    3
MGMT1145    3

MGMT1233   5
MGMT1234   5
MGMT1232   6

MGMT1242    3
MGMT1243   3.5
MGMT1246   1.5

MGMT1251    3
MGMT1252   2.5
MGMT1331              2.5

MGMT1183              3

MGMT1342              4

MGMT1261               2
MGMT1262              2.5


lead_01_a05_bs_esdo    4
lead_01_a06_bs_esdo    2
lead_01_a07_bs_esdo   1.5
lead_01_a08_bs_esdo    2

LEAD1122              2.5
LEAD1123              2.5
LEAD1124              2.5
LEAD1125              2.5
LEAD1126               3

LEAD1221              4.5
LEAD1222              4.5
LEAD1223               5
LEAD1224               4
LEAD1225              4.5
LEAD1226              2.5
LEAD1227               3
LEAD1228               3




comm_09_a05_bs_esdo2

COMM1111              2.5
COMM1112               2
COMM1113               3
COMM1114               3
COMM1115              2.5
COMM1116               2

COMM1151              2.5

COMM1161              3.5

COMM1221               3
COMM1222              3.5

COMM1321              3
COMM1324              3
COMM1511   2.5

COMM1141   2.5
COMM1142    3
COMM1143   2.5

COMM1332   3

COMM1171   3

COMM1006   5

COMM1525   4

COMM1503   2.5
COMM1501    3


PD1113     2.5
PD1114      3

PD1121     2.5
PD1122      3
PD1123      2
PD1124      2
PD1235      3
PD1234     2.5

PD1231     3.5
PD1232      3
PD1233     2.5
PD1236     2.5

PD1244     2.5

PD1031     4.5

PD1193     3.5




TEAM1106   2

TEAM1223   3.5
TEAM1224    2

TEAM1141    2
TEAM1142    3
TEAM1145   2.5
TEAM1132   3
TEAM1133   3
TEAM1134   3

TEAM1172    3
TEAM1173   3.5




SALE1141   2.5
SALE1142   2.5
SALE1144    3
SALE1145    3

SALE1221    3
SALE1222   3.5
SALE1223    4
SALE1224    4
SALE1225    4

SALE1111    3
SALE1112   3.5
SALE1113   3.5
SALE1114   3.5

SALE1132   3.5

SALE1421   5

SALE1151   5.5

SALE1101   3.5
SALE1102   4.5
SALE1103    4


CUST1102   3.5
CUST1103   4.5
CUST1104   4.5
CUST1105   5.5
CUST1106    6
CUST1107    4
CUST1108    3

CUST1113   3.5

CUST1131   2.5
CUST1133    3

CUST1141   5
CUST1142   4
CUST1174   4
   Área     Curriculum         Series


SOFTWARE DEVELOPMENT
        IBM Websphere
                    Developing with IBM Rational Application Developer for WebSphere Software V6.0




          Java 2 Programming
                        Java Programming with Java SE 6.0




                         Java Programming with J2SE 5.0




                         Java Programming with J2SE: Update from 1.4 to 5.0



                         Java Programming with J2SE 1.4
Microsoft .NET Software Development Tools
              Microsoft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008




             Microsoft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2




             Microsoft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 20




             Microsoft .NET Framework 3.5: Windows Communication Foundation with VB 2008



             Microsoft .NET Framework 3.5 and Visual Studio 2008: First Look


             Microsoft .NET Framework 3.5: Windows Worklow Foundation Application Developme



             Microsoft .NET Framework 3.5: Windows Presentation Application Development Found




             Microsoft .NET Framework: Application Development Foundation with Visual Basic




             Microsoft .NET for Developers
Microsoft .NET for Developers: Implementing Security for C# Applications




Microsoft .NET for Developers: Implementing Security for VB.NET Applications




Microsoft .NET for Developers: C# for the VB6 Developer


Microsoft .NET for Developers: C# for the C++ Developer


Microsoft .NET for Developers: Foundations of ASP.NET with VB.NET



Microsoft .NET for Developers: Visual Basic .NET for the VB6 Developer



Microsoft .NET for Developers: Building XML Web Services


Microsoft .NET for Developers: ADO.NET with VB.NET



Microsoft .NET for Developers: ADO.NET with C#




Microsoft .NET for Developers: Testing, Debugging, and Maintaining Windows Applica


Microsoft .NET for Developers: Testing, Debugging and Maintaining Windows Applicat
Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications



Microsoft .NET for Developers: Creating User Services for Windows Applications with V




Microsoft .NET for Developers: Building Server Components with VB.NET




Microsoft .NET for Developers: Mastering ASP.NET with VB.NET




Microsoft .NET for Developers: Configuration and Security with VB.NET


Microsoft .NET for Developers: Configuration and Security with C#


Microsoft .NET for Developers: Windows-Based Application Deployment


Microsoft .NET for Developers: Analyzing Requirements and Defining Solution Archite




Microsoft .NET for Developers: Web-based Application Deployment


Microsoft .NET for Developers: Creating User Services for Windows Applications with C




Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications



Microsoft .NET for Developers: Building Server Components with C#
Microsoft .NET for Developers: Foundations of ASP.NET with C#




Microsoft .NET for Developers: Mastering ASP.NET with C#




Microsoft .NET for Developers: Building XML Web Services with C#



Microsoft .NET Framework 2.0: New Features for Developers Using Visual Basic 2005



Microsoft .NET Framework 2.0: Application Development Foundation with Visual Basic




Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual




Microsoft .NET Framework 2.0: New Features for Developers Using C# 2005



Microsoft .NET Framework 2.0: Application Development Foundation with C# 2005




Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with V
             Microsoft Visual Studio 2005 and the .NET Framework 2.0 : An Introduction

             Microsoft .NET Framework 2.0: Developing Web-based Client Applications with C# 20




             Microsoft .NET Framework 2.0: Distributed Application Development with Visual Basic




             Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with C




             Microsoft .NET Framework 2.0: Distributed Application Development with C# 2005




Generic Languages
             C++ programming




             ANSI C Programming




             Perl Programming Fundamentals


Software Programming Fundamentals
             Software Programming Fundamentals


Software Development Principles
                     Best Practices for Software Programming




                     Developing a User-Centered Software Design Approach




        Software Testing Foundations
                      Software Testing Foundations




        Mentoring Assets
                     Mentoring Assets




        Test Preps
                     Test preps




OPERATING SYSTEMS AND SERVER TECHNOLOGIES
        CompTIA A+
              CompTIA A+ 2006 Essentials




              CompTIA A+ 2006 IT Technician




              CompTIA A+ 2006 Remote Support Technician




              CompTIA A+ 2006 Depot Technician




CompTIA Operating Systems and Servers
            CompTIA Server+ 2005




Windows SharePoint Services 3.0
            Microsoft SharePoint Services (WSS) 3.0




              Microsoft Windows SharePoint Services 3.0 - Application Development




Microsoft SharePoint Server 2007
              Microsoft Office SharePoint Server 2007 Administration
              Microsoft Office Sharepoint Server 2007 Application Development




IT Professional
              Microsoft Exchange Server 2007 Admin




              Microsoft Windows Vista Enterprise Support




Microsoft Support Technologies
              Microsoft MCDST: Supporting Users and Troubleshooting a Windows XP Operating Sys




              Microsoft MCDST: Supporting Users and Troubleshooting Desktop Applications on a W




Microsoft .Net Server
               Microsoft Windows Server 2003: Introduction


              Microsoft Windows Server 2003: Upgrading Support Skills for MCSEs on Windows 200
Microsoft Windows Server 2003: Updating Support Skills for MCSAs on Windows 2000




Microsoft Windows Server 2003: Managing and Maintaining the Server Environment




Microsoft Windows Server 2003: Implementing, Managing, and Maintaining a Networ




Microsoft Windows Server 2003: Planning and Maintaining a Network Infrastructure




Microsoft Windows Server 2003: Planning, Implementing, and Maintaining the Active




Microsoft Windows Server 2003: Designing an Active Directory and Network Infrastru




Microsoft Windows Server 2003: Designing Security for Networks
              Microsoft Windows 2003 Server: Migrating from NT Server 4.0 to .NET Directory Servi



Microsoft Windows Vista
              Microsoft Windows Vista Client Configuration




              Deploying and Maintaining Windows Vista Client and Microsoft Office 2007 System De




Microsoft Windows XP
              Microsoft Windows XP Professional: Installation and Configuration I

              Microsoft Windows XP Professional: Installation and Configuration II


              Microsoft Windows XP Professional: Installation and Configuration III


Microsoft Windows 7
              Microsoft Windows 7: First Look for IT Professionals

Microsoft Windows 2000
              Microsoft Windows 2000 Script Host

              Microsoft Windows 2000 - Installation and Administration
Microsoft Windows 2000: Core Technologies



Managing Microsoft Windows 2000 in a Network Environment




Microsoft Windows 2000: Implementing a Network Infrastructure




Microsoft Windows 2000: Network Design




Microsoft Windows 2000: Active Directory Design



Microsoft Windows 2000: Implementing an Active Directory Infrastructure




Microsoft Windows 2000: Security Design




Microsoft Windows 2000 Professional: Getting Started


Microsoft Windows 2000 - Migration Design



Microsoft Windows 2000 Server Technologies: Designing Highly available Web Solutio
             Implementing Microsoft Cluster Service on Windows 2000 Advanced Server



Microsoft Windows Server 2008
              Microsoft Windows Server 2008 – New Features

             Microsoft Windows Server 2008: Configuring Active Directory




             Microsoft Windows Server 2008: Configuring Network Infrastructure




             Microsoft Windows Server 2008: Configuring Applications Infrastructure




             Microsoft Windows Server 2008: Server Administration




             Microsoft Windows Server 2008: Enterprise Administration
Microsoft Windows Server 2003
              Microsoft Windows Server 2003: Implementing and Administering Security for Netwo




              Microsoft Windows Server 2003: Internet Information Services




Microsoft Exchange 2003
              Microsoft Exchange Server 2003: Implementing and Managing a Messaging Infrastruc




              Microsoft Exchange Server 2003: Designing a Messaging Organization




Microsoft Exchange Server 2000
              Introducing Microsoft Exchange 2000 Server


              Designing and Deploying Microsoft Exchange 2000 Server




              Implementing and Administering Microsoft Exchange 2000 Server



Microsoft Internet Security and Acceleration Server 2000
               Deploying and Administering Microsoft Internet Security and Acceleration Server 200
Microsoft Internet Information Services 5.0
               Administering Microsoft Internet Information Services 5.0


Oracle Operating Systems and Servers
              Oracle Application Server 10g: Administration I




Sun Solaris 9
                Sun Microsystems Solaris 9: System Administration I




                Sun Microsystems Solaris 9: System Administration II




Novell SUSE Linux
              SUSE Linux Fundamentals




UNIX
                UNIX: System Administration




                UNIX: Operating System Fundamentals
             UNIX: Shell Programming



             UNIX: The User Environment




Lotus Domino R6
             IBM Lotus: Collaboration using Sametime and QuickPlace

Linux LPI
             LPIC Junior Level Linux Professional (LPIC-1) Exam 101




             LPIC Junior Level Linux Professional (LPIC-1) Exam 102




Linux LPI Level 2
              Linux Intermediate System Administration




Microsoft Enterprise Servers
              Microsoft ISA Server 2004
             Microsoft Project Server 2003: Planning, Deploying, and Managing an Enterprise Proje




             Microsoft Systems Management Server 2003: Planning and Deployment



             Microsoft SharePoint Portal Server 2003




             Microsoft Systems Management Server 2003: Management and Administration




Mentoring Assets
             Mentoring Assets
Test Preps
             Test Preps
          Express Guides
                        Microsoft Express Guide Series




                        Oracle Express Guide Series


INTERNET AND NETWORK TECHNOLOGIES
         CompTIA Networking, Internetworking, and Security Technologies
                     CompTIA Network+ 2009
             CompTIA Security+ 2008




             CompTIA Network+ 2005




Network Protocols
             TCP/IP: Mobile IP and IP Mobility


             TCP/IP: Protocols for Securing Web Transactions

             TCP/IP: Network Management Protocols

CompTIA iNET+
            CompTIA i-Net+: Internet and Web Technologies




Data/Telecommunications
            IPv6 and Future Applications

             Lightweight Directory Access Protocol


Wireless Communications
             Advanced Wireless Technologies
Wireless
              Understanding and Evaluating RFID Technology for your Business


Networking and Telecommunications Fundamentals
             Introduction to Voice over IP



Security Solutions
               Information System Security

              CompTIA Security+




              The Certified Information Systems Security Professional (CISSP) Domains




Cisco
              IUWNE 1.0: Implementing Cisco Unified Wireless Networking Essentials




              IINS 1.0: Security: Implementing Cisco IOS Network Security
IIUC 1.0: Implementing Cisco IOS Unified Communications




CIPT1 6.0: Cisco IP Telephony Part 1




CIPT2 6.0: Cisco IP Telephony Part 2




CVOICE 6.0: Cisco Voice over IP




ARCH 2.0: Designing Cisco Network Service Architectures
ICND1 1.0: Interconnecting Cisco Networking Devices Part 1




ICND2 1.0: Interconnecting Cisco Networking Devices Part 2




DESGN 2.0: Designing For Cisco Internetwork Solutions




CIPT1 4.1: Cisco IP Telephony Part 1




CIPT2 4.1: Cisco IP Telephony Part 2




BCMSN 3.0: Building Cisco Multilayer Switched Networks
             BSCI 3.0: Building Scalable Cisco Internetworks




             ISCW 1.0: Implementing Secure Converged Wide Area Networks




             ONT 1.0: Optimizing Converged Cisco Networks




Cisco CCDA/CCDP Certification
             DESGN 1.2 Designing for Cisco Internetwork Solutions
ISC 2
             The Information Systems Security Engineering Professional (ISSEP) Domains




EMC
             Storage Technology Foundations




Mentoring Assets
             Mentoring Assets
Test Preps
              Test Preps




Express Guides
              Cisco Express Guide Series
                       CompTIA Express Guides Series


ENTERPRISE DATABASE SYSTEMS
         Oracle 11g
                     Oracle Database 11g: New Features For Administrators




                       Oracle Database 11g: Administration Workshop I




                       Oracle Database 11g: Administration Workshop II




                       Oracle Database 11g: SQL and PL/SQL New Features




                       Oracle Database 11g: SQL Fundamentals I
Oracle Database 11g: SQL Fundamentals II




Oracle Database 11g: PL/SQL Fundamentals




Oracle Database 11g: Develop PL/SQL Program Units




Oracle Database 11g: Introduction to SQL




Oracle Database 11g: Program with PL/SQL




Oracle Database 11g: Performance Tuning




Oracle Database 11g: SQL Tuning




Oracle Database 11g: Secure Backup
             Oracle Database 11g: RAC Administration




             Oracle DB 11g: Security




Oracle 10g
             Oracle Database 10g: Administration Workshop II




             Oracle Database 10g: SQL Fundamentals I and II




             Oracle Database 10g: Programming with PL/SQL I




             Oracle Database 10g: Developing PL/SQL Program Units
              Oracle Database 10g: New Features




              Oracle Database 10g: Administration Workshop I Release 2




Oracle Database Systems
             Oracle Application Server 10g: Administration II




Systems and Database Design
             Database Design


              Database Fundamentals



Microsoft SQL Server 2008
              Microsoft SQL Server 2008: Implementation and Maintenance
             Microsoft SQL Server 2008: Database Development




Microsoft SQL Server 2005
              Microsoft SQL Server 2005: Implementation and Maintenance




             Microsoft SQL Server 2005: Infrastructure Design




             Microsoft SQL Server 2005: Database Maintenance




             Microsoft SQL Server 2005: Designing Database Solutions




             Microsoft SQL Server 2005: Designing and Optimizing Data Access
Microsoft SQL Server 2000
              Microsoft SQL Server 2000 Database Administration I


             Microsoft SQL Server 2000 Database Administration II




             Microsoft SQL Server 2000 Database Administration III




             Microsoft SQL Server 2000 Database Implementation




Mentoring Assets
             Mentoring Assets
Test Preps
              Test Preps




Express Guides
              Oracle Express Guide Series
ENTERPRISE RESOURCE PLANNING SYSTEMS
         Oracle 11i
                     Oracle 11i E-Business Suite: Essentials for Implementers




                        Oracle 11i E-Business Suite: System Administrator Fundamentals




                        Oracle 11i: Project Foundation Fundamentals




                        Oracle 11i: Navigate Oracle Applications


          SAP R/3 Release 4.6
                       Moving to SAP R/3 Release 4.6


                        Overview of SAP R/3 Release 4.6

                        SAP Overview for Project Teams




                        SAP ABAP Programming Fundamentals



          Express Guides
                        Oracle Express Guide Series



WEB DESIGN
Web Site Design - Principles
              Web Site Design - Principles



Macromedia
              Macromedia Flash 8




              Macromedia Dreamweaver 8: Website Development




Microsoft FrontPage
              Microsoft Office XP: Beginning FrontPage 2002


Adobe
              Adobe PhotoShop CS4


              Adobe Illustrator CS4


              Adobe InDesign CS4

              Adobe Dreamweaver CS4




              Adobe Flash CS4




              Adobe AIR for Flash Developers

              Adobe Fireworks CS4
             Adobe Captivate 4

             Adobe Reader 9

             Adobe Acrobat 9

             Adobe Reader 6.0

             Adobe Flash CS3




             Adobe Dreamweaver CS3




             Adobe Photoshop CS3




             Adobe Illustrator CS3




             Adobe Acrobat 8.0




             Adobe Reader 8.0

Web Authoring Tools & Languages
             Web Services
         Scripting and Web Languages
                       JavaScript Fundamentals



                       Introduction to XML: Language Basics


                       JavaScript Client-Side Scripting


                       DHTML Basics


                       Advanced XML




         Mentoring Assets
                      Mentoring Assets


         Test Preps
                       Test Preps



IT BUSINESS
         IT Business
                       IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2




                       Strategic IT Planning




                       Moving from Technical Professional to Management
                      Managing Technical Professionals




                      Technical Support Agent Skills




                      IT Infrastructure Library (ITIL) Foundations V3




                      Internal Consulting for the Technical Professional




                      Customer Service Representative, Professionalism



                      Customer Service Representative, Skills



                      Customer Service Representative, Process




         Test Preps
                      Test Preps

         Mentoring Assets
                      Mentoring Assets


PROJECT EFFECTIVENESS
         Project Management Curriculum
Project Management for Non-Project Managers




Program Management (PMI® Standard-aligned)




Portfolio Management (PMI® Standard-aligned)



Project Management Foundations (PRINCE2-aligned)




Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)



Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)



Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)



Project Time Management (PMBOK® Guide - Fourth Edition-aligned)



Project Cost Management (PMBOK® Guide - Fourth Edition-aligned)


Project Quality Management (PMBOK® Guide - Fourth Edition-aligned)


Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)



Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)
Project Risk Management (PMBOK® Guide - Fourth Edition-aligned)




Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned)


Code of Ethics and Professional Conduct (PMI® Standard-aligned)


Program Management Overview


Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)




Project Integration Management (PMBOK® Guide - Third Edition-aligned)


Project Scope Management (PMBOK® Guide - Third Edition-aligned)


Project Time Management (PMBOK® Guide - Third Edition-aligned)


Project Cost Management (PMBOK® Guide -Third Edition-aligned)


Project Quality Management (PMBOK® Guide - Third Edition-aligned)


Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)



Project Communications Management (PMBOK® Guide - Third Edition-aligned)



Project Risk Management (PMBOK® Guide - Third Edition-aligned)
             Project Procurement Management (PMBOK® Guide - Third Edition-aligned)



             Managing Software Project Outsourcing




             Project Management Professional Responsibility


             Strategic Project Management for IT Projects




             Project Management for IT Professionals




             Test Prep



             Mentoring Assets




             Project Management Express Guide Series

Team Building Curriculum
              High-Performance Onsite-and Virtual Teams




             Optimizing Your Performance on a Team
              Leading Teams




              Participating in Teams




              Making Teams Work: Capitalizing on Conflict




Business Analysis
              Certified Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned

              Certified Business Analysis Professional (CBAP™)
                                                     Título del curso




ping with IBM Rational Application Developer for WebSphere Software V6.0
            Rational Application Developer Workbench

            Java Development with Rational Application Developer
            Web Development with Rational Application Developer
            Running Applications in Rational Application Developer
            Testing and Debugging in Rational Application Developer
            Packaging and Deployment in Rational Application Developer

ogramming with Java SE 6.0
          Java Programming with Java SE 6.0: Getting Started with Java
          Java Programming with Java SE 6.0: Operators and Flow Control in Java
          Java Programming with Java SE 6.0: Creating Classes in Java
          Java Programming with Java SE 6.0: Working with Classes in Java
          Java Programming with Java SE 6.0: Generics and Annotations
          Java Programming with Java SE 6.0: Reference Types and Threading
          Java Programming with Java SE 6.0: Exception Handling and Assertions
          Java Programming with Java SE 6.0: Java Utilities
          Java Programming with Java SE 6.0: Java I/O
          Java Programming with Java SE 6.0: Basic GUI Development in Java
          Java Programming with Java SE 6.0: Java Applets
ogramming with J2SE 5.0
          Java Programming with J2SE 5: Getting Started with Java
          Java Programming with J2SE 5: Operators and Flow Control in Java
          Java Programming with J2SE 5: Creating Classes in Java
          Java Programming with J2SE 5: Working with Classes in Java
          Java Programming with J2SE 5: Generics and Annotations
          Java Programming with J2SE 5: Reference Types and Threading
          Java Programming with J2SE 5: Exception Handling and Assertions
          Java Programming with J2SE 5: Java Utilities
          Java Programming with J2SE 5: Java I/O
          Java Programming with J2SE 5: Basic GUI Development in Java
          Java Programming with J2SE 5: Java Applets
ogramming with J2SE: Update from 1.4 to 5.0
          J2SE 5.0 Language Features
          Library and Class Changes in J2SE 5.0
          Using Metadata in J2SE 5.0
ogramming with J2SE 1.4
          Getting Started with Java
          Java Utilities
          Creating Classes in Java
          Exception Handling and Assertions
          Operators and Flow Control in Java
          Working with Classes in Java
          Reference Types and Threading
          Basic GUI Development with Java
             Java Applets
re Development Tools
ft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008
             Windows Forms Creation with Visual Basic 2008
             Data Integration with Visual Basic 2008
             Database Environments and XML Handling with Visual Basic 2008
             Printing, MDI Forms, and Usability with Visual Basic 2008
             Custom Controls and Asynchronous Programming with Visual Basic 2008
             Application Configuration and Deployment with Visual Basic 2008
ft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2008
             Getting Started With ADO.NET Connections and Commands
             Managing ADO.NET Connections and Commands with VB 2008
             Getting Started with DataSets using Visual Basic 2008
             Viewing and Navigating Data with ADO.NET DataSets using Visual Basic 2008
             Updating ADO.NET DataSets With |w Visual Basic 2008
             Using Query Notifications and Synchronizing Data with Visual Basic 2008
             The ADO.NET Entity Framework and LINQ
ft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 2008
             Developing Web Applications with Visual Basic 2008 and ASP.NET 3.5
             Creating and Consuming Server Controls with Visual Basic 2008 and ASP.NET 3.5
             Data and Services Integration with Visual Basic 2008 and ASP.NET 3.5
             ASP.NET AJAX and Client-Side Scripting with Visual Basic 2008 and ASP.NET 3.5
             XML and Mobile Web Applications with Visual Basic 2008 and ASP.NET 3.5
             Configuring and Deploying Web Application with Visual Basic 2008 and ASP.NET 3.5
             Debugging, Tracing, and Monitoring ASP.NET Applications with Visual Basic 2008
             Optimization and Customization with Visual Basic 2008 and ASP.NET 3.5
ft .NET Framework 3.5: Windows Communication Foundation with VB 2008
             Getting Started with WCF
             WCF Contracts, Behaviors, and Data Management
             Securing and Managing a WCF Application
ft .NET Framework 3.5 and Visual Studio 2008: First Look
             Introducing .NET 3.5 and Visual Studio 2008
             Building .NET 3.5 Applications with Visual Studio 2008
ft .NET Framework 3.5: Windows Worklow Foundation Application Development Foundation with Visual Basic 2008
             Creating, Hosting, and Communication in WF with Visual Basic 2008
             Activities, Rules, and Conditions in WF with Visual Basic 2008
             Transactions, Compensations, and Runtime Services in WF with Visual Basic 2008
ft .NET Framework 3.5: Windows Presentation Application Development Foundation with Visual Basic 2008
             Creating WPF Applications with Visual Basic 2008
             Creating User Interfaces with WPF and Visual Basic 2008
             WPF Content Creation and Management with Visual Basic 2008
             WPF Databinding with Visual Basic 2008
             Customizing and Deploying WPF Applications with Visual Basic 2008
ft .NET Framework: Application Development Foundation with Visual Basic
             Visual Basic: System Types and Collections
             Visual Basic: Serialization and I/O
             Visual Basic: Customized Programming
             Visual Basic: Security
             Visual Basic:Threading, Service Processing, and Application Domains
             Visual Basic: Diagnostics and Management
ft .NET for Developers
             Introducing Microsoft .NET
ft .NET for Developers: Implementing Security for C# Applications
             Introducing Security Best Practices in C# .NET Applications
             Implementing Security Best Practices in C# .NET Applications
             Implementing Security for SQL in C# .NET Applications
             Code Access Security for C# .NET
             Implementing Platform Security in C# .NET Applications
             Implementing Authentication Security in C# .NET Applications
             Role-based Security in C# .NET
             Implementing .NET Remoting and WSE in C# .NET Applications
             Implementing Cryptography in C# .NET Applications
             Application Stability and Deployment in C# .NET Applications
ft .NET for Developers: Implementing Security for VB.NET Applications
             Introducing Security Best Practices in VB.NET Applications
             Implementing Security Best Practices in VB.NET Applications
             Implementing Security for SQL in VB.NET Applications
             Code Access Security for VB.NET
             Implementing Platform Security in VB.NET Applications
             Implementing Authentication Security in VB.NET Applications
             Role-based Security in VB.NET
             Implementing .NET Remoting and WSE in VB.NET Applications
             Implementing Cryptography in VB.NET Applications
             Application Stability and Deployment in VB.NET Applications
ft .NET for Developers: C# for the VB6 Developer
             Beginning C#
             Programming C# for the VB6 Developer
ft .NET for Developers: C# for the C++ Developer
             Inside C#
             Programming C# for the C++ Developer
ft .NET for Developers: Foundations of ASP.NET with VB.NET
             Introduction to ASP.NET
             Building ASP.NET Applications
             Optional ASP.NET Features and Finalizing ASP.NET Applications
ft .NET for Developers: Visual Basic .NET for the VB6 Developer
             Moving to Visual Basic .NET
             Advanced Language Features of Microsoft VB.NET
             Windows Forms and ASP.NET
ft .NET for Developers: Building XML Web Services
             XML Web Services and Microsoft.NET
             Building Web Services and Web-Service Clients with Microsoft .NET
ft .NET for Developers: ADO.NET with VB.NET
             ADO.NET Connections and Commands with VB.NET
             Building ADO.NET DataSets with VB.NET
             Advanced ADO.NET Programming with VB.NET
ft .NET for Developers: ADO.NET with C#
             ADO.NET Connections and Commands with C#
             Building ADO.NET DataSets with C#
             Advanced ADO.NET Programming with C#
             Managing Disconnected Data
ft .NET for Developers: Testing, Debugging, and Maintaining Windows Application in VB.NET
             Testing and Instrumenting VB.NET Applications
             Application Maintenance and Optimization inVB.NET
ft .NET for Developers: Testing, Debugging and Maintaining Windows Applications in C#
             Testing and Instrumenting C# Applications
             Application Maintenance and Optimization in C#
ft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in VB.NET
             Testing and Instrumenting Web Applications in VB.NET
             Web Application Tracing and Debugging in VB.NET
             Web Application Maintenance in VB.NET
ft .NET for Developers: Creating User Services for Windows Applications with VB.NET
             Windows Forms and Controls in VB.NET
             Customizing Controls and Events in VB.NET
             Input Validation and Error Handling in VB.NET
             Adding Services and Components in VB.NET
             Printing, Reporting, Help, Accessibility, Localization, and Globalization in VB.NET
ft .NET for Developers: Building Server Components with VB.NET
             Windows Services in VB.NET
             Interoperability and Serviced Components
             .NET Remoting
             XML Data Access in VB.NET
ft .NET for Developers: Mastering ASP.NET with VB.NET
             ASP.NET User Interface Considerations
             Adding Professional Features to an ASP.NET User Interface
             Globalizing ASP.NET Applications with VB.NET
             Advanced ASP.NET Topics
ft .NET for Developers: Configuration and Security with VB.NET
             Assemblies and Configuration in .NET
             Security with VB.NET
ft .NET for Developers: Configuration and Security with C#
             Assemblies and Configuration with C# in .NET
             Security with C#
ft .NET for Developers: Windows-Based Application Deployment
             Application Deployment in .NET
             Deployment of Windows-Based .NET Applications
ft .NET for Developers: Analyzing Requirements and Defining Solution Architectures
             .NET Solution Vision and Requirements
             Developing .NET Specifications, Strategies and Conceptual Design
             Creating the .NET Logical Design
             Creating the .NET Physical Design
ft .NET for Developers: Web-based Application Deployment
             Planning and Starting the Deployment of a .NET web Application
             Using Visual Studio .NET to Deploy a Web-based Application
ft .NET for Developers: Creating User Services for Windows Applications with C#
             Windows Forms and Controls in C#
             Customizing Controls and Events in C#
             Input Validation and Error Handling in C#
             Adding Services and Components in C#
             Printing, Help, Accessibility, Localization, and Globalization in C#
ft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in C#
             Testing and Instrumenting Web Applications in C#
             Web Application Tracing and Debugging in C#
             Web Application Maintenance in C#
ft .NET for Developers: Building Server Components with C#
             Windows Services in C#
             Interoperability and Serviced Components in C#
             .NET Remoting in C#
             XML Data Access in C#
ft .NET for Developers: Foundations of ASP.NET with C#
             Working with ASP.NET
             Responding to Clients and Errors in ASP.NET
             Controls in ASP.NET Web Forms
             Styling Web Applications
             Data Access with ASP.NET
             Supporting User Assistance and Accessibility
ft .NET for Developers: Mastering ASP.NET with C#
             Creating and Using Components with ASP.NET
             Tracking Users in ASP.NET
             Globalizing ASP.NET Applications with C#
             Installation and Performance Issues for ASP.NET Applications
             Integrating and Working with Unmanaged Code Using ASP.NET
ft .NET for Developers: Building XML Web Services with C#
             Building XML Web Services in Microsoft .NET with C#
             Building and Using Web Services
             Building Web Services and Web Service Clients in Microsoft .NET with C#
ft .NET Framework 2.0: New Features for Developers Using Visual Basic 2005
             Visual Studio 2005 with Visual Basic
             Visual Basic 2005, the Console Class, and Security
             ADO.NET 2.0, Data Binding, and ASP.NET 2.0
ft .NET Framework 2.0: Application Development Foundation with Visual Basic 2005
             Visual Basic 2005: System Types and Collections
             Visual Basic 2005: Serialization and I/O
             Visual Basic 2005: Customized Programming
             Visual Basic 2005: Security
             Visual Basic 2005: Threading, Service Processing, and Application Domains
             Visual Basic 2005: Diagnostics and Management
ft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0
             XML and Mobile Web Applications with Visual Basic 2005 and ASP.NET 2.0
             Web-form Creation with Visual Basic 2005 and ASP.NET 2.0
             Web-application Deployment, Optimization, and Customization with Visual Basic 2005 and ASP.NET
             2.0
             Data Integration with Visual Basic 2005 and ASP.NET 2.0
             Custom Controls and Security with Visual Basic 2005 and ASP.NET 2.0
ft .NET Framework 2.0: New Features for Developers Using C# 2005
             Visual Studio 2005 with C#
             C# 2005, the Console Class, and Security
             ADO.NET 2.0, Data Binding, and ASP.NET 2.0
ft .NET Framework 2.0: Application Development Foundation with C# 2005
             C# 2005: System Types and Collections
             C# 2005: Serialization and I/O
             C# 2005: Customized Programming
             C# 2005: Security
             C# 2005: Threading, Service Processing, and Application Domains
             C# 2005: Diagnostics and Management
ft .NET Framework 2.0: Developing Windows-based Client Applications with Visual Basic 2005
             Windows Forms Creation and Configuration with Visual Basic 2005
             Data Integration, Database Environments, and XML Handling with Visual Basic 2005
             Windows Forms Controls and Usability with Visual Basic 2005
             Asynchronous Programming and Deployment with Visual Basic 2005
ft Visual Studio 2005 and the .NET Framework 2.0 : An Introduction
             Visual Studio 2005 and the .NET Framework 2.0
ft .NET Framework 2.0: Developing Web-based Client Applications with C# 2005 and ASP.NET 2.0
             Web-form Creation with C# 2005 and ASP.NET 2.0
             Data Integration with C# 2005 and ASP.NET 2.0
             Custom Controls and Security with C# 2005 and ASP.NET 2.0
             Web-application Deployment, Optimization, and Customization with C# 2005 and ASP.NET 2.0
             XML and Mobile Web Applications with C# 2005 and ASP.NET 2.0
ft .NET Framework 2.0: Distributed Application Development with Visual Basic 2005
             Web Services with Visual Basic 2005
             Remoting with Visual Basic 2005
             Serviced Components and Messaging with Visual Basic 2005
             WSE Implementation with Visual Basic 2005
ft .NET Framework 2.0: Developing Windows-based Client Applications with C# 2005
             Windows Forms Creation and Configuration with C# 2005
             Data Integration, Database Environments, and XML Handling with C# 2005
             Windows Forms Controls and Usability with C# 2005
             Asynchronous Programming and Deployment with C# 2005
ft .NET Framework 2.0: Distributed Application Development with C# 2005
             Web Services with C# 2005
             Remoting with C# 2005
             WSE Implementation with C# 2005
             Serviced Components and Messaging with C# 2005


          C++ Programming: Structured Programming
          C++ Programming: Classes and Data Abstraction
          C++ Programming: Manipulating Objects
          C++ Programming: Overloading
          C++ Programming: Files and Streams
          C++ Programming: Programming Techniques
          Final Exam: C++ programming
Programming
          ANSI C Programming: Introducing C
          ANSI C Programming: Data Representation
          ANSI C Programming: Functions
          ANSI C Programming: Expressions
          ANSI C Programming: Flow Control
          ANSI C Programming: Text Processing
          ANSI C Programming: Processing Records
          ANSI C Programming: Pointers
          ANSI C Programming: The Standard Library and Preprocessor
          Final Exam: ANSI C Programming
gramming Fundamentals
          Perl Language Fundamentals
          Starting to Program with Perl
g Fundamentals
e Programming Fundamentals
          Getting Started with Programming
          Designing Programs
actices for Software Programming
             General Coding Best Practices
             Maintaining Quality Code
             Object-oriented Coding Best Practices
             Programming Techniques and Strategies
ping a User-Centered Software Design Approach
             Introducing User-Centered Design
             Developing an Application Using User-Centered Design
             The Iterative Process in User-Centered Design
             Practical Examples of User-Centered Design

 e Testing Foundations
            Fundamentals of Software Testing
            Testing Throughout the Software Life Cycle
            Static Techniques and Test Design in Software Testing
            Black-Box Software Testing Techniques
            White-Box Software Testing Techniques
            Software Test Management
            Configuration Management, Risks, and Incidents in Software Testing
            Tool Support in Software Testing


             Mentoring 70-561 VB - TS: Microsoft .NET Framework 3.5, ADO.NET Application Development
             Mentoring 70-562 VB - TS: Microsoft .NET Framework 3.5, ASP.NET Application Development
             Mentoring 70-503 VB - TS: Microsoft .NET Framework 3.5, Windows Communication Foundation
             Application Development
             Mentoring 70-528 VB - TS: Microsoft .NET Framework 2.0 - Web-Based Client Development
             Mentoring 70-536 C# - TS: Microsoft .NET Framework - Application Development Foundation
             Mentoring 70-528 C# - TS: Microsoft .NET Framework 2.0 - Web-Based Client Development
             Mentoring 70-536 VB - TS: Microsoft .NET Framework - Application Development Foundation
             Mentoring CX-310-055 Sun Certified Programmer for the Java 2 Platform, Standard Edition 5.0
             Mentoring CX-310-065 Sun Certified Programmer for the Java 2 Platform, Standard Edition 6.0

             Mentoring 70-505 VB - TS: Microsoft .NET Framework 3.5, Windows Forms Application Development


             TestPrep   70-528 C# - TS: Microsoft .NET Framework 2.0 - Web-Based Client Development
             TestPrep   70-528 VB - TS: Microsoft .NET Framework 2.0 - Web-Based Client Development
             TestPrep   70-536 C# - TS: Microsoft .NET Framework - Application Development Foundation
             TestPrep   70-536 VB - TS: Microsoft .NET Framework - Application Development Foundation
             TestPrep   CX-310-055 Sun Certified Programmer for the Java 2 Platform 5.0
             TestPrep   220-602 A+ IT Technician

             TestPrep   70-526 VB - TS: Microsoft .NET Framework 2.0 - Windows-Based Client Development
             TestPrep   70-526 C# - TS: Microsoft .NET Framework 2.0 - Windows-Based Client Development
             TestPrep   70-529 VB - TS: Microsoft .NET Framework 2.0 - Distributed Application Development
             TestPrep   70-529 C# - TS: Microsoft .NET Framework 2.0 - Distributed Application Development
             TestPrep   CX-310-065 Sun Certified Programmer for the Java 2 Platform, Standard Edition 6.0
             TestPrep   70-503 VB - TS: Microsoft .NET Framework 3.5, Windows Communication

ER TECHNOLOGIES
 A A+ 2006 Essentials
            Personal Computer Components
            Laptop Components, Peripherals, and Networks
            Operating Systems
            Security, Safety, and Communication
 A A+ 2006 IT Technician
            Installing, Configuring, and Troubleshooting PC Components
            Working with Laptops and Portable Devices
            Understanding and Maintaining Networks
            Maintaining Operating Systems
            Installing and Troubleshooting Printers and Scanners
            Managing IT Security
            Recognizing Safety Procedures, Effective Communication, and Professional Behavior
 A A+ 2006 Remote Support Technician
            Adding, Optimizing, and Troubleshooting PC Components
            Understanding and Supporting Networks
            Managing Operating Systems
            Adding and Fixing Printers and Scanners
            Implementing IT Security
            Using Effective Remote Communication
 A A+ 2006 Depot Technician
            Working with Personal Computer Components
            Managing Laptops and Portable Devices
            Maintaining Printers and Scanners
            Implementing IT Security and Workplace Safety Measures
ystems and Servers
 A Server+ 2005
            Servers and their Components
            IDE, SCSI, and Server Storage
            Installation and Configuration
            Upgrading
            Disaster Recovery and Server Backups
            Maintenance and Environment
            Troubleshooting Servers

 ft SharePoint Services (WSS) 3.0
             Deploying Windows SharePoint Services 3.0
             Configure Network Infrastructure for Windows SharePoint Services 3.0
             Configure Security for Windows SharePoint Services 3.0
             Administer Windows SharePoint Services 3.0
             Advanced Customization in Windows SharePoint Services 3.0
             Monitor Windows SharePoint Services 3.0
 ft Windows SharePoint Services 3.0 - Application Development
             Getting Started with WSS
             Working with the WSS Object Model
             Features and Solutions in WSS
             Working with Lists and ListItems
             Extending WSS with .NET Components
             Creating Web Parts for WSS
             Implementing and Deploying Workflows
Server 2007
 ft Office SharePoint Server 2007 Administration
            Implementing Microsoft Office SharePoint Server 2007
            Configuring Microsoft Office SharePoint Server 2007 Content Management
            Configuring Microsoft Office SharePoint Server 2007 Business Forms
            Configuring Microsoft Office SharePoint Server 2007 Business Intelligence
            Managing Microsoft Office SharePoint Server 2007 Administration
            Upgrading to Microsoft Office SharePoint Server 2007
ft Office Sharepoint Server 2007 Application Development
            Managing Enterprise Content with MOSS 2007
            Integrating Business Data using MOSS 2007
            Creating Business Intelligence Solutions with MOSS 2007
            Application Platform Services within MOSS 2007
            Searching Data Using MOSS 2007
            Targeting and Customizing with MOSS 2007

ft Exchange Server 2007 Admin
           Preparing the Exchange Server 2007 Infrastructure
           Installing and Transitioning to Exchange Server 2007
           Managing Exchange Server 2007
           Managing Default, Custom, and Public Folders in Exchange Server 2007
           Connectors, Transport Rules, and Message Compliance in Exchange Server 2007
           Accessing Exchange Server 2007 Remotely
           Data Protection in Exchange Server 2007
           Disaster Recovery with Exchange Server 2007
           Monitoring and Security in Exchange Server 2007
           Configuring Outlook 2007 for Exchange Server 2007
ft Windows Vista Enterprise Support
           Deploying Windows Vista
           Troubleshooting Windows Vista Deployments
           Configuring and Troubleshooting Windows Vista Security
           Configuring and Troubleshooting User Access on Windows Vista
           Managing and Troubleshooting Windows Vista Systems
           Troubleshooting Windows Vista Performance and Reliability
           Configuring and Troubleshooting Windows Vista Networking
           Maintaining and Supporting Applications on Windows Vista

ft MCDST: Supporting Users and Troubleshooting a Windows XP Operating System
           Managing and Troubleshooting Desktop Storage and Settings
           Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon
           Installing Windows XP
           Managing and Troubleshooting Network Protocols and Operating System Performance
           Managing and Troubleshooting Resources
ft MCDST: Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System
           Resolving Issues with the Operating System and Office Applications
           Resolving Issues with Outlook and Outlook Express
           Resolving Issues with Hardware and Network Connectivity
           Resolving Issues with Internet Explorer, Application Security, and Security Incidents

ft Windows Server 2003: Introduction
          Installing Windows Server 2003
          Windows Server 2003 Administration and Services Support
ft Windows Server 2003: Upgrading Support Skills for MCSEs on Windows 2000
          Planning, Implementing, and Maintaining Network Infrastructure
          Network Infrastructure and topologies for Windows 2003 Enterprise networks
          Designing and Managing Internet Connectivity in Windows 2003
          Planning and Designing an Active Directory Infrastructure
          Implementing and Supporting Active Directory Infrastructure
          Planning, Implementing and Maintaining User, Computer, and Group Policies and Strategies
          Planning and Designing a Security Infrastructure
ft Windows Server 2003: Updating Support Skills for MCSAs on Windows 2000
          Getting Started with Windows Server 2003
          System Administration in Windows Server 2003
          Managing Windows Server 2003 Internet Services
          Windows Server 2003 Terminal Services and System Recovery
ft Windows Server 2003: Managing and Maintaining the Server Environment
          Windows Server 2003: Basic Concepts
          Windows Server 2003: Managing Users, Groups, and Computers
          Windows Server 2003: Managing Resource Access
          Windows Server 2003: Managing Hardware, Disks, and Logical Devices
          Windows Server 2003: Managing the Server Environment
          Windows Server 2003: Managing Disaster Recovery
ft Windows Server 2003: Implementing, Managing, and Maintaining a Network Infrastructure
          Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP
          Windows Server 2003: Implementing, Managing, and Maintaining DHCP
          Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution
          Windows Server 2003: Implementing, Managing, and Maintaining Network Security
          Windows Server 2003: Implementing, Managing, and Maintaining Remote Access
          Windows Server 2003: Implementing, Managing, and Maintaining Routing
          Windows Server 2003: Maintaining a Network Infrastructure
ft Windows Server 2003: Planning and Maintaining a Network Infrastructure
          Windows Server 2003: Planning the Network Infrastructure
          Windows Server 2003: Planning for Name Resolution
          Windows Server 2003: Implementing Routing and Remote Access
          Windows Server 2003: Planning for Network Availability
          Windows Server 2003: Planning Server Roles and Server Security
          Windows Server 2003: Planning a Security Infrastructure
ft Windows Server 2003: Planning, Implementing, and Maintaining the Active Directory Infrastructure
          Planning and implementing an Active Directory infrastructure
          Planning Active Directory Services
          Active Directory Sites, Replication, and Trusts
          Implementing Active Directory Users and Groups
          Planning and implementing Group Policy
          Configuring and Troubleshooting Group Policy
ft Windows Server 2003: Designing an Active Directory and Network Infrastructure
          Microsoft Windows Server 2003: Designing the Infrastructure
          Microsoft Windows Server 2003: Creating the Design

            Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual and Logical Design
            Microsoft Windows Server 2003: Designing RAS Services for the Network Infrastructure
            Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physical Design

          Microsoft Windows Server 2003: Network Infrastructure Physical Design II - Internet Connectivity
ft Windows Server 2003: Designing Security for Networks
          Windows Server 2003: Security Basics
          Windows Server 2003: Logical Network Security
          Windows Server 2003: Securing Clients
          Windows Server 2003: Physical Network Security
          Windows Server 2003: Securing Data and Server Roles
          Windows Server 2003: IIS Security and Firewalls
ft Windows 2003 Server: Migrating from NT Server 4.0 to .NET Directory Services
          Creating a Migration Plan in Windows .NET Server
          Preparing and Deploying a Domain Upgrade in Windows .NET
          Preparing and Deploying a Domain Restructure in Windows .NET

ft Windows Vista Client Configuration
           Installing Windows Vista
           Configure Windows Vista Environments
           Windows Vista Users and Groups
           Security in Windows Vista
           Windows Vista Network Connectivity
           Configuring Windows Vista Applications
           Windows Vista Maintenance and Optimization
           Windows Vista Mobile Computing and Troubleshooting
ng and Maintaining Windows Vista Client and Microsoft Office 2007 System Desktops
           Introduction to Deploying Microsoft Office 2007
           Deploying Windows Vista
           Windows Vista Application Compatibility Toolkit
           Windows Vista User State Migration
           Automated Installation of Windows Vista
           Deploying Vista using BDD 2007

ft Windows XP Professional: Installation and Configuration I
          Installing Windows XP Professional
ft Windows XP Professional: Installation and Configuration II
          Managing Files, Folders, and Devices in Microsoft Windows XP
          System Reliability and the Desktop in Windows XP Professional
ft Windows XP Professional: Installation and Configuration III
          Networking Protocols and Services in Microsoft Windows XP
          Backup and Security Settings in Microsoft Windows XP

ft Windows 7: First Look for IT Professionals
          Microsoft Windows 7: First Look for IT Professionals

ft Windows 2000 Script Host
          Windows 2000 Script Host: Automating Administration Tasks
ft Windows 2000 - Installation and Administration
          Windows 2000 - New Features and Architecture
          Windows 2000 - Installation
          Windows 2000 - Administration
          Windows 2000 - Users
          Windows 2000 - Groups and Terminal Services
          Windows 2000 - Files and Folders
          Windows 2000 - Advanced File and Folder Management
          Windows 2000 - Hardware Configuration and Optimization
          Windows 2000 - Events
          Windows 2000 - Backup and Recovery
          Windows 2000 - Group Policy
           Windows 2000 - Network Protocols and Remote Access
           Windows 2000 - Storage and Printing
ft Windows 2000: Core Technologies
           Windows 2000: Core Technologies - Network Fundamentals
           Windows 2000: Core Technologies- TCP/IP
           Windows 2000: Core Technologies - Internet Fundamentals
ng Microsoft Windows 2000 in a Network Environment
           Managing Resources, File Systems, Disks, and Web Services in Windows 2000
           Managing and Monitoring Network Security, Routing, and TCP/IP in Windows 2000
           Managing DHCP, DNS, and Name Resolution on a Microsoft Windows 2000 Network
           Managing Windows 2000 Servers and Client Computers
           Managing Groups and Replication through the Active Directory in Windows 2000
           Managing Group Policy in Windows 2000
           Managing Remote Access Solutions in Windows 2000
           Configuring and Troubleshooting IIS 5.0 in Windows 2000
ft Windows 2000: Implementing a Network Infrastructure
           Windows 2000 - Implementing a Network Infrastructure: IP Routing
           Windows 2000 - Implementing a Network Infrastructure: Addressing and Naming Services
           Windows 2000 - Implementing a Network Infrastructure: Security
           Windows 2000 - Implementing a Network Infrastructure: Remote Access and Network Protocols
ft Windows 2000: Network Design
           Windows 2000 - Network Design: Networking
           Windows 2000 - Network Design: Addressing and Naming Services
           Windows 2000 - Network Design: Remote Access Services
           Windows 2000 - Network Design: Routing Technologies
           Windows 2000 - Network Design: Remote Connectivity
ft Windows 2000: Active Directory Design
           Microsoft Windows 2000 - Active Directory Design: Directory Services Infrastructure
           Microsoft Windows 2000 - Active Directory Design: Directory Services Security
           Microsoft Windows 2000 - Active Directory Design: Schema and Replication
ft Windows 2000: Implementing an Active Directory Infrastructure
           Windows 2000 - Installing and Configuring Active Directory
           Windows 2000 - Active Directory Replication and DNS
           Windows 2000 - Active Directory Security and Management
           Windows 2000 - Active Directory Group Policy
ft Windows 2000: Security Design
           Windows 2000 - Security Solutions
           Windows 2000 - Managing and Securing Resources
           Windows 2000 - Communication and Remote Access Security
           Windows 2000 - Internet and Extranet Security
ft Windows 2000 Professional: Getting Started
           Windows 2000 Professional: Getting Started
           Windows 2000 Professional: Up and Running
ft Windows 2000 - Migration Design
           Windows 2000 - Migration Design: Upgrade and Migration Strategies
           Windows 2000 - Migration Design: Deployment
           Windows 2000 - Migration Design: Restructuring
ft Windows 2000 Server Technologies: Designing Highly available Web Solutions
           Highly Available Web Infrastructure Solutions in Microsoft Windows 2000
           Technologies for Highly Available Solutions in a Windows 2000 Environment
           Highly Available Network Services and Logical-Network Solutions in Windows 2000
           Highly Available Physical-Network Solutions in a Windows 2000 Environment
enting Microsoft Cluster Service on Windows 2000 Advanced Server
           Introduction to Clustering in a Microsoft Windows 2000 Environment
           Cluster Administration and Resource Management in Microsoft Windows 2000
           Cluster Maintenance and Troubleshooting in Microsoft Windows 2000

ft Windows Server 2008 – New Features
          Introducing Windows Server 2008
ft Windows Server 2008: Configuring Active Directory
          The Active Directory Infrastructure in Windows Server 2008
          Additional Active Directory Server Roles in Windows Server 2008
          Active Directory Objects in Windows Server 2008
          Group Policy Objects Strategy in Windows Server 2008
          Configuring DNS in Windows Server 2008
          Active Directory Certificate Services in Windows Server 2008
          Communications and Security in Windows Server 2008
          Monitoring, Backups, and Recovery in Windows Server 2008
ft Windows Server 2008: Configuring Network Infrastructure
          Configure IP Addressing and Windows Services in Windows Server 2008
          Configure, Manage, and Maintain IP Services in Windows Server 2008
          Name Resolution in Windows Server 2008
          Configure Network Access in Windows Server 2008
          DNS Zones and Replication in Windows Server 2008
          Network Access Security in Windows Server 2008
          Configure File and Print Services in Windows Server 2008
          Monitor Network Infrastructure in Windows Server 2008
ft Windows Server 2008: Configuring Applications Infrastructure
          Deploying Windows Server 2008 Servers
          Configuring Windows Server 2008 Availability
          Configure Terminal Services in Windows 2008
          Terminal Services Resource Access in Windows 2008
          Configuring Windows Server Hyper-V and Virtual Machines
          Configuring Web Services and Security in Windows Server 2008
          Managing IIS in Windows Server 2008
          Configuring Web Service Protocols in Windows Server 2008
          Configuring Network Application Services in Windows Server 2008
ft Windows Server 2008: Server Administration
          Planning Windows Server 2008 Deployment
          Planning Active Directory and Group Policy for Windows Server 2008
          Windows Server 2008 Management and Delegation
          Managing File Servers and Data Provisioning in Windows Server 2008
          Windows Server 2008 Application Server Management and Application Provisioning
          Windows Server 2008 Application Servers and Services
          Patch Management and Securing and Monitoring Servers in Windows Server 2008
          Certificate Services, SANs, and High Availability in Windows Server 2008
          Accessing Windows Networks Remotely in Windows Server 2008
          Windows Server 2008 Backup and Recovery
ft Windows Server 2008: Enterprise Administration
          Planning Name Resolution and IP Addressing in Microsoft Windows Server 2008
          Network Access in Microsoft Windows Server 2008
          Application Access and Delivery in Microsoft Windows Server 2008
          Server and Application Virtualization in Microsoft Windows Server 2008
          Designing the Active Directory Infrastructure in Microsoft Windows Server 2008
            Active Directory Administration in Microsoft Windows Server 2008
            Existing Infrastructures and Branch Deployments in Microsoft Windows Server 2008
            The Certificate Services Infrastructure in Microsoft Windows Server 2008
            Software Updates and Compliance Management in Microsoft Windows Server 2008
            Designing Data Security and High Availability in Microsoft Windows Server 2008

ft Windows Server 2003: Implementing and Administering Security for Networks
          Managing System Security in Windows Server 2003
          Securing Access to Resources in Windows Server 2003
          Securing Wireless and Remote Communications in Windows Server 2003
          Managing IPSec in Windows Server 2003
          Managing Certificates in Windows Server 2003
ft Windows Server 2003: Internet Information Services
          IIS 6.0 Fundamentals
          Administering IIS 6.0 sites and services
          IIS 6.0 Security
          Optimizing, Monitoring and Troubleshooting IIS 6.0

ft Exchange Server 2003: Implementing and Managing a Messaging Infrastructure
           Exchange Server 2003: Installation
           Exchange Server 2003: Upgrades and Migration
           Exchange Server 2003: Configuration for Exchange and Foreign Messaging Systems
           Exchange Server 2003: Configuration for Management
           Exchange Server 2003: Recipients, User Objects, Groups, and Address Lists
           Exchange Server 2003: Core Component Management
           Exchange Server 2003: Computer Management
           Exchange Server 2003: Security Implementation
ft Exchange Server 2003: Designing a Messaging Organization
           Exchange Server 2003: Designing and Planning Deployment
           Exchange Server 2003: Planning for Active Directory and Designing a Messaging Infrastructure
           Exchange Server 2003: Designing Data Management and Fault Tolerance
           Exchange Server 2003: Designing Server and Client Connectivity
           Exchange Server 2003: Planning Security

cing Microsoft Exchange 2000 Server
            Basic Concepts of Exchange 2000 Server
            Active Directory in Exchange 2000 Server
ng and Deploying Microsoft Exchange 2000 Server
            Analyzing Requirements and Resources for Microsoft Exchange 2000 Server
            Designing an Exchange 2000 Model
            Designing Exchange 2000 Functionality
            Deploying and Troubleshooting Exchange 2000 Server
enting and Administering Microsoft Exchange 2000 Server
            Installing and Upgrading Exchange 2000 Server
            Configuring Exchange 2000
            Managing and Monitoring Exchange 2000
urity and Acceleration Server 2000
ng and Administering Microsoft Internet Security and Acceleration Server 2000
            Installation of ISA Server 2000
            Access Policies, Caching, and VPNs in Microsoft ISA Server 2000
            Firewalls and Access to Internal Resources with Microsoft ISA Server 2000
            Monitoring, Reporting, and ISA Server Enterprise Edition
ormation Services 5.0
 tering Microsoft Internet Information Services 5.0
            Installing and Integrating Internet Information Services 5.0
            Administering and Configuring Internet Information Services 5.0
ems and Servers
Application Server 10g: Administration I
            Oracle Application Server 10g: Introduction
            Oracle Application Server 10g: Infrastructure and Middle Tier Installation
            Oracle Application Server 10g: Management Tools and Oracle Internet Directory
            Oracle Application Server 10g: General Management and Directives for the HTTP Server
            Oracle Application Server 10g: OracleAS Web Cache
            Oracle Application Server 10g: OracleAS Portal
            Oracle Application Server 10g: mod_plsql, CGI Scripts, and Database Providers
            Oracle Application Server 10g: Application Management and Deployment
            Oracle Application Server 10g: Component Administration in Oracle Internet Directory
            Oracle Application Server 10g: DAS and SSO
            Oracle Application Server 10g: Component Security with SSL
            Oracle Application Server 10g: Oracle Certificate Authority Management

 rosystems Solaris 9: System Administration I
            Solaris 9 Installation and OpenBoot
            Solaris 9 System Administration
            Solaris 9 System Operations
            Solaris 9 Device and File System Management
            Solaris 9 Management Tools
            Solaris 9 Security
 rosystems Solaris 9: System Administration II
            Solaris 9 Advanced Installation
            Solaris 9 Networking
            Solaris 9 File Systems and Storage
            Solaris 9 Naming Services
            Solaris 9 Systems Supervision

nux Fundamentals
          Installing SUSE Linux
          Command-Line Management in SUSE Linux
          Configuring a SUSE Linux Network
          Managing System Processes in SUSE Linux
          Managing Users, Groups, and Storage in SUSE Linux
          SUSE Linux Security
          SUSE Linux Hardware and Documentation

 ystem Administration
            UNIX User and Data Management
            Deploying and Initializing UNIX Systems
            Securing UNIX Systems
            Managing UNIX Software and System Services
            Networking and UNIX Name Resolution
            Managing UNIX Clients
            Administering UNIX Network Services
            UNIX Systems Management
Operating System Fundamentals
           Introduction to UNIX
           UNIX System Architecture
hell Programming
           Unix Shell Scripting Basics
           UNIX Shell Scripting Tools
           Writing Unix Shell Programs
he User Environment
           Customizing the UNIX User Environment
           Working with UNIX Files and Directories
           Working with UNIX Programs
           Text Editing and Printing in UNIX

us: Collaboration using Sametime and QuickPlace
            IBM Lotus: Collaboration using Sametime and QuickPlace

nior Level Linux Professional (LPIC-1) Exam 101
            Using the Linux Shell
            Redirection Approaches and Process Control
            Managing and Processing Text
            Managing Files in Linux
            Mounting and Managing File Systems
            Partitions, File Systems, and Disk Quotas
            Hardware Requirements
            Hardware Configurations for Linux
            Installing Linux
            Managing Debian and Red Hat Packages
            Administering the X Window System
nior Level Linux Professional (LPIC-1) Exam 102
            The Linux Kernel
            Writing Shell Scripts in Linux
            Administrative and Documentation Tasks in Linux
            Managing Linux Group and User accounts
            Administering Linux System Tasks and Backup Strategies
            Networking Fundamentals in Linux
            Networking Services in Linux
            Working with Sendmail and Apache
            Security in a Linux Environment
            Printing in Linux

ntermediate System Administration
           Linux Kernel Compilation and System Startup
           Linux Filesystem Management and File Sharing
           Linux Networking Configuration
           Linux Networking Services
           Linux Hardware Configuration and System Maintenance
           Security in the Linux Environment
           Linux System Customization and Automation
           Linux Troubleshooting

ft ISA Server 2004
            Installation of ISA Server 2004
            ISA Server 2004 Management and Clientele
            Access Configuration in ISA Server 2004
            VPN and Exchange with ISA Server 2004
            Firewall Configuration on ISA Server 2004
            Caching Configuration on an ISA Server 2004
            Monitoring and Reporting in ISA Server 2004
ft Project Server 2003: Planning, Deploying, and Managing an Enterprise Project Management Solution
            Project Server 2003: The EPM Solution
            Project Server 2003: Planning the Infrastructure
            Project Server 2003: Installation and Configuration
            Project Server 2003: Implementing Project Server and Planning Client Deployment
            Project Server 2003: Deploying Client Software
            Project Server 2003: Planning Security Operations
            Project Server 2003: Project Data and Resource Data
            Project Server 2003: Enterprise Features and Views
            Project Server 2003: EPM Administration and Configuring Tracking
            Project Server 2003: Testing and Troubleshooting
ft Systems Management Server 2003: Planning and Deployment
            Microsoft SMS 2003: The Pre-planning Phase
            Microsoft SMS 2003: Planning the Hierarchy
            Microsoft SMS 2003: Planning Deployment
ft SharePoint Portal Server 2003
            Managing and Retrieving Content in SharePoint 2003
            Maintaining and Securing Data in SharePoint 2003
            SharePoint 2003 Fundamentals
            Deploying SharePoint 2003
            Managing Users and Sites in SharePoint 2003
            Troubleshooting and Disaster Recovery of SharePoint 2003
            Managing Portal Sites and Using SharePoint 2003 with Office 2003
ft Systems Management Server 2003: Management and Administration
            Microsoft SMS 2003: Key Features and Enhancements
            Microsoft SMS 2003: Installing and Configuring Sites
            Microsoft SMS 2003: Installing and Configuring Clients
            Microsoft SMS 2003: Collecting Inventory and Software Metering
            Microsoft SMS 2003: Managing Collections, Queries, and Reports
            Microsoft SMS 2003: Distributing Software
            Microsoft SMS 2003: Managing Software Updates
            Microsoft SMS 2003: Using Remote Tools
            Microsoft SMS 2003: Maintaining SMS Systems


           Mentoring XK0-002 Linux+
           Mentoring SK0-002 Server+ 2005

           entoring 70-089 Planning, Deploying, and Managing Microsoft Systems Management Server 2003
           Mentoring 70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional
           Mentoring 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
           Mentoring 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
           Network Infrastructure
           Mentoring 70-294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active
           Directory Infrastructure
           Mentoring 70-297 Designing a Microsoft Windows Server 2003 Active Directory and Network
           Infrastructure
Mentoring   70-293   Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Mentoring   70-284   Implementing and Managing Microsoft Exchange Server 2003
Mentoring   70-285   Designing a Microsoft Exchange Server 2003 Organization
Mentoring   70-298   Designing Security for a Microsoft Windows Server 2003 Network
Mentoring   70-299   Implementing and Administering Security in a Microsoft Windows Server 2003
Network

Mentoring 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Mentoring 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft
Windows XP Operating System
Mentoring 70-350 Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004
Mentoring 220-601 A+ Essentials
Mentoring 220-602 A+ IT Technician
Mentoring 220-603 A+ Remote Support Technician
Mentoring 220-604 A+ Depot Technician
Mentoring 70-620 TS: Configuring Windows Vista Client
Mentoring 70-630 TS: Configuring Microsoft Office SharePoint Server 2007
Mentoring 70-631 TS: Configuring Microsoft Windows SharePoint Services 3.0
Mentoring 70-624 TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office
System Desktops
Mentoring 70-621 PRO: Upgrading your MCDST Certification to MCITP Enterprise Support
Mentoring 70-622 PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista
Client for Enterprise Support Technicians
Mentoring 70-236 TS: Configuring Exchange Server 2007
Mentoring 70-640 TS: Windows Server 2008 Active Directory, Configuring
Mentoring 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring
Mentoring 70-643 TS: Windows Server 2008 Applications Infrastructure, Configuring
Mentoring 70-646 PRO: Windows Server 2008, Server Administrator
Mentoring 70-647 PRO: Windows Server 2008, Enterprise Administrator


TestPrep 70-236 TS: Configuring Exchange Server 2007
TestPrep 70-624 TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office
System Desktops
TestPrep 70-622 PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista
Client for Enterprise Support Technicians
TestPrep 70-620 TS: Configuring Windows Vista Client
TestPrep 70-630 TS: Configuring Microsoft Office SharePoint Server 2007
TestPrep 220-604 A+ Depot Technician

TestPrep 70-089 Planning, Deploying, and Managing Microsoft Systems Management Server 2003
TestPrep 70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional

TestPrep 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
TestPrep 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows
XP Operating System
TestPrep 70-284 Implementing and Managing Microsoft Exchange Server 2003
TestPrep 70-285 Designing a Microsoft Exchange Server 2003 Organization
TestPrep 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
TestPrep 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
Network Infrastructure
             TestPrep 70-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
             TestPrep 70-294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active
             Directory Infrastructure
             TestPrep 70-297 Designing a Microsoft Windows Server 2003 Active Directory and Network
             Infrastructure
             TestPrep 70-298 Designing Security for a Microsoft Windows Server 2003 Network
             TestPrep 70-299 Implementing and Administering Security in a Microsoft Windows Server 2003
             Network
             TestPrep 70-350 Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004
             TestPrep SK0-002 Server+ 2005
             TestPrep XK0-002 Linux+
             TestPrep 220-601 A+ Essentials
             TestPrep 220-603 A+ Remote Support Technician
             TestPrep 70-631 TS: Configuring Microsoft Windows SharePoint Services 3.0
             TestPrep 70-621 PRO: Upgrading your MCDST Certification to MCITP Enterprise Support
             TestPrep70-640 TS: Windows Server 2008 Active Directory, Configuring
             TestPrep 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring
             TestPrep 70-643 TS: Windows Server 2008 Applications Infrastructure, Configuring
             TestPrep 70-646 PRO: Windows Server 2008, Server Administrator
             TestPrep 70-647 PRO: Windows Server 2008, Enterprise Administrator

 ft Express Guide Series
             Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on
             Windows 2000 (Exam 70-292) Express Guide
             Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Environment for an MCSE
             Certified on Win 2000 (Exam 70-296) Express Guide
             Managing and Maintaining a Microsoft Windows Server 2003 Environment (Exam 70-290) Express
             Guide
             Implementing, Managing, Maintaining a Windows Server 2003 Network Infrastructure (Exam 70-291)
             Express Guide
             Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Exam 70-293)
             Express Guide
             Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory
             Infrastructure (Exam 70-294) Express Guide
             Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (Exam 70-
             297) Express Guide
             Design Security for a Microsoft Windows Server Network 2003 Network (Exam 70-298) Express
             Guide
Express Guide Series
             Oracle Database 10g: Administration Workshop I R2 Express Guide


Internetworking, and Security Technologies
A Network+ 2009
          CompTIA Network+ 2009: Network Fundamentals
          CompTIA Network+ 2009: Network Components
          CompTIA Network+ 2009: Network Devices
          CompTIA Network+ 2009: Network Protocols
          CompTIA Network+ 2009: Wide Area Networks
          CompTIA Network+ 2009: Wireless Networks
          CompTIA Network+ 2009: Network Addressing
           CompTIA Network+ 2009: Routing
           CompTIA Network+ 2009: Managing and Monitoring the Network
           CompTIA Network+ 2009: Troubleshooting the Network
           CompTIA Network+ 2009: Network Security
A Security+ 2008
           CompTIA Security + 2008: Threat Mitigation
           CompTIA Security + 2008: Cryptography
           CompTIA Security + 2008: Authentication Methods
           CompTIA Security + 2008: Messaging, User, and Role Security
           CompTIA Security + 2008: Public Key Infrastructure and Access Security
           CompTIA Security + 2008: Ports, Protocols, and Network Security
           CompTIA Security + 2008: Wi-Fi and Remote Access
           CompTIA Security + 2008: Risk Analysis, Vulnerability Testing, IDS, and Forensics
           CompTIA Security + 2008: Auditing, Security Policies, and Disaster Recovery
A Network+ 2005
           The Fundamentals of Networking
           LAN Technologies
           Networking Protocols
           IP Addressing and Subnetting
           Working with TCP/IP
           WANs and Remote Connectivity
           Network Operating Systems and Clients
           Network Security
           Network Troubleshooting
           Fault Tolerance and Disaster Recovery

 Mobile IP and IP Mobility
            Mobile IP
            IP Mobility
 Protocols for Securing Web Transactions
            Digital Payments
 Network Management Protocols
            SNMP, MIBs and RMON

A i-Net+: Internet and Web Technologies
            Networking Fundamentals
            Internet Fundamentals
            Internet Client Infrastructure and Applications
            Internet Servers and Services
            Web Development Fundamentals
            Internet Site Development
            Networking Security Fundamentals
            Securing and Troubleshooting Networks
            Business Concepts and the Internet

d Future Applications
            IPv6
ight Directory Access Protocol
            LDAP Fundamentals
            Designing and Maintaining LDAP Directory Services

ed Wireless Technologies
             Beyond 3G (B3G)
             4G Communication Systems
             4G Implementations
             Non-Cellular Wireless Technology

 anding and Evaluating RFID Technology for your Business
            RFID Technology and Business Applications
            RFID Applications Management
ommunications Fundamentals
ction to Voice over IP
            PSTN and VoIP Fundamentals
            VoIP Technologies
            VoIP Quality and Security

ation System Security
             Access Control and Physical Security
 A Security+
             General Security Concepts
             Communications Security
             Infrastructure Security
             Operational and Organizational Security
 tified Information Systems Security Professional (CISSP) Domains
             CISSP Domain: Information Security and Risk Management
             CISSP Domain: Security Architecture and Design
             CISSP Domain: Access Control
             CISSP Domain: Application Security
             CISSP Domain: Operations Security
             CISSP Domain: Cryptography
             CISSP Domain: Physical (Environmental) Security
             CISSP Domain: Telecommunications and Network Security
             CISSP Domain: Business Continuity and Disaster Recovery Planning
             CISSP Domain: Legal, Regulations, Compliance and Investigations

1.0: Implementing Cisco Unified Wireless Networking Essentials
             Cisco IUWNE 1.0: Wireless Fundamentals
             Cisco IUWNE 1.0: Wireless Antennae and Spread Spectrum Technologies
             Cisco IUWNE 1.0: Wireless Regulation Bodies, Standards, and Certifications
             Cisco IUWNE 1.0: Wireless Frame Basics and Nonstandard Technologies
             Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture
             Cisco IUWNE 1.0: Access Point Management
             Cisco IUWNE 1.0: Wireless Clients
             Cisco IUWNE 1.0: WLAN Security Basics
             Cisco IUWNE 1.0: WLAN Authentication and Encryption
             Cisco IUWNE 1.0: Introducing, Installing, and Administering WCS
             Cisco IUWNE 1.0: Cisco WCS Administration
             Cisco IUWNE 1.0: WLAN Maintenance and Troubleshooting
0: Security: Implementing Cisco IOS Network Security
             Cisco IINS 1.0: Network Security Principles I
             Cisco IINS 1.0: Network Security Principles II
             Cisco IINS 1.0: Perimeter Security
             Cisco IINS 1.0: Network Security Using Cisco IOS Firewalls
             Cisco IINS 1.0: Cryptography, Encryption, and Digital Signatures
              Cisco IINS 1.0: IP Security Site-to-Site Virtual Private Networks
              Cisco IINS 1.0: Network Security Using Cisco IOS IPS
              Cisco IINS 1.0: LAN, SAN, Voice, and Endpoint Security
              Cisco IINS 1.0: Mitigating Layer 2 Attacks
0: Implementing Cisco IOS Unified Communications
              Cisco IIUC 1.0: Unified Communications Systems and Telephony Operations
              Cisco IIUC 1.0: VoIP Fundamentals I
              Cisco IIUC 1.0: VoIP Fundamentals II
              Cisco IIUC 1.0: VoIP Fundamentals III
              Cisco IIUC 1.0: Introducing Cisco Unified Communication Manager Express
              Cisco IIUC 1.0: Supporting Cisco Unified Communications Manager Express
              Cisco IIUC 1.0: Cisco Unity Express Implementation
              Cisco IIUC 1.0: The Cisco Smart Business Communications System
 .0: Cisco IP Telephony Part 1
              Cisco CIPT1 6.0: Introduction to Cisco Unified Communications Manager
              Cisco CIPT1 6.0: Administration of Cisco Unified Communications Manager
              Cisco CIPT1 6.0: Single-Site On-Net Calling
              Cisco CIPT1 6.0: Implementing and Hardening IP Phones
              Cisco CIPT1 6.0: Gateways, Routing, and Digit Manipulation
              Cisco CIPT1 6.0: Call Privileges and Call Coverage
              Cisco CIPT1 6.0: Implementing Media Resources
              Cisco CIPT1 6.0: User Features and Call Presence
              Cisco CIPT1 6.0: Voice Mail and Video Integration
 .0: Cisco IP Telephony Part 2
              Cisco CIPT2 6.0: Multisite Deployments
              Cisco CIPT2 6.0: Centralized Call-Processing Redundancy
              Cisco CIPT2 6.0: Bandwidth Management and Call Admission Control
              Cisco CIPT2 6.0: Features and Applications for Multisite Deployments
              Cisco CIPT2 6.0: IP Telephony Security
  6.0: Cisco Voice over IP
              Cisco CVOICE 6.0: VoIP Overview
              Cisco CVOICE 6.0: Understanding VoIP Components and Requirements
              Cisco CVOICE 6.0: Understanding Call Types, Analog Voice Ports, and Dial Peers
              Cisco CVOICE 6.0: Configuring Digital Voice Ports
              Cisco CVOICE 6.0: VoIP Gateway Implementation
              Cisco CVOICE 6.0: Dial Plans and Numbering Plans
              Cisco CVOICE 6.0: Digit Manipulation, Path Selection, and Calling Privileges
              Cisco CVOICE 6.0: Introducing H.323 Gatekeepers
              Cisco CVOICE 6.0: Configuring Basic Gatekeeper Functionality
              Cisco CVOICE 6.0: ITSP Connectivity
.0: Designing Cisco Network Service Architectures
              Cisco ARCH 2.0: Cisco SONA and Cisco Enterprise Architecture Design
              Cisco ARCH 2.0: Advanced Addressing and Routing Design
              Cisco ARCH 2.0: Advanced WAN Services Design
              Cisco ARCH 2.0: Enterprise Data Center Design
              Cisco ARCH 2.0: Storage Area Network Design Considerations
              Cisco ARCH 2.0: E-Commerce Module Design
              Cisco ARCH 2.0: Security Services Design
              Cisco ARCH 2.0: IPsec and SSL VPN Design
              Cisco ARCH 2.0: IP Multicast Design
              Cisco ARCH 2.0: Voice Over WLAN Design
              Cisco ARCH 2.0: Network Management with Cisco IOS Software
1.0: Interconnecting Cisco Networking Devices Part 1
             Cisco ICND1 1.0: Network Fundamentals
             Cisco ICND1 1.0: Network Communications and Connections
             Cisco ICND1 1.0: Switched LANs
             Cisco ICND1 1.0: Switch Optimization, Security, and Troubleshooting
             Cisco ICND1 1.0: Wireless LANs
             Cisco ICND1 1.0: Routing and Addressing in the LAN
             Cisco ICND1 1.0: Packet Delivery, Security, and Remote Access on the Router
             Cisco ICND1 1.0: WAN Technologies and Routing
             Cisco ICND1 1.0: WAN Encapsulation and Dynamic Routing using RIP
             Cisco ICND1 1.0: Network Environment Management
1.0: Interconnecting Cisco Networking Devices Part 2
             Cisco ICND2 1.0: Small and Medium Network Implementations
             Cisco ICND2 1.0 Improving Switched Network and VLAN Performance
             Cisco ICND2 1.0: Routing Fundamentals, Subnetting, and VLSMs
             Cisco ICND2 1.0: Single-Area OSPF Implementation
             Cisco ICND2 1.0: EIGRP Implementation
             Cisco ICND2 1.0: Transitioning to IPv6
             Cisco ICND2 1.0: Access Control Lists
             Cisco ICND2 1.0: Address Space Management
             Cisco ICND2 1.0: VPN and Point-to-Point WAN Connections
             Cisco ICND2 1.0: Extending the LAN to a WAN
2.0: Designing For Cisco Internetwork Solutions
             Cisco DESGN 2.0: Network Design Methodology
             Cisco DESGN 2.0: Structuring and Modularizing the Network
             Cisco DESGN 2.0: Multilayer Campus Design
             Cisco DESGN 2.0: Designing Enterprise WANs
             Cisco DESGN 2.0: IP Address and Routing Protocol Design
             Cisco DESGN 2.0: Network Security Solutions
             Cisco DESGN 2.0: Voice Networking
             Cisco DESGN 2.0: Wireless Networking
 .1: Cisco IP Telephony Part 1
             Fundamentals of Cisco CallManager
             IP Phones and CallManager Configuration
             Cisco Catalyst Switches and IP Communicator
             Using the BAT Application and TAPS Tool
             Cisco Access Gateways and Intercluster Trunks
             Configuring Basic and Complex Route Plans
             Telephony Class of Service and Call Admission
             Configuring Media Resources and Adding Users
             Cisco IP Phone Features, Configuring
             Configuring Cisco CallManager Applications
 .1: Cisco IP Telephony Part 2
             Securing Cisco CallManager
             Toll Fraud Prevention and IP Phone Security
             Cryptography and PKI
             IP Telephony Authentication and Encryption
             IP Video Telephony
             Monitoring IP Telephony
             Managing the CallManager System
 3.0: Building Cisco Multilayer Switched Networks
             Cisco BCMSN 3.0: Campus Networks
            Cisco BCMSN 3.0: Defining Virtual Local Area Networks (VLANS)
            Cisco BCMSN 3.0: Implementing Trunks and the Virtual Trunking Protocol (VTP)
            Cisco BCMSN 3.0: Implementing Spanning Tree
            Cisco BCMSN 3.0: Implementing Inter-VLAN Routing
            Cisco BCMSN 3.0: Implementing High Availability In a Campus Environment
            Cisco BCMSN 3.0: Wireless LANs
            Cisco BCMSN 3.0: Configuring and Implementing WLANs
            Cisco BCMSN 3.0: Configuring Campus Switches to Support Voice
            Cisco BCMSN 3.0: Mitigating Service Loss and Data Theft
0: Building Scalable Cisco Internetworks
            Cisco BSCI 3.0: Network Requirements
            Cisco BSCI 3.0: Configuring EIGRP
            Cisco BSCI 3.0: EIGRP Options, Authentication, and Issues
            Cisco BSCI 3.0: Configuring Simple Elements of OSPF
            Cisco BSCI 3.0: Tuning OSPF Configurations
            Cisco BSCI 3.0: Configuring Advanced Elements of OSPF
            Cisco BSCI 3.0: The IS-IS Protocol
            Cisco BSCI 3.0: Manipulating Routing Updates
            Cisco BSCI 3.0: Tuning BGP Implementations
            Cisco BSCI 3.0: Implementing Multicast
            Cisco BSCI 3.0: Implementing IPv6
            Cisco BSCI 3.0: BGP for Enterprise ISP Connectivity
 0: Implementing Secure Converged Wide Area Networks
            Cisco ISCW 1.0: Network Connectivity
            Cisco ISCW 1.0: Configuring the CPE and Verifying Broadband ADSL
            Cisco ISCW 1.0: Frame Mode MPLS Implementation
            Cisco ISCW 1.0: IPSec VPNs
            Cisco ISCW 1.0: IPSec VPN Configuration
            Cisco ISCW 1.0: Configuring Cisco Easy VPN
            Cisco ISCW 1.0: Mitigating Network Attacks and Disabling Unused Services
            Cisco ISCW 1.0: Securing Routers, Administrative Access, and Access Lists
            Cisco ISCW 1.0: IOS Firewalls and IOS IPS
            Cisco ISCW 1.0: Securing Management Features and AAA
 : Optimizing Converged Cisco Networks
            Cisco ONT 1.0: Network Requirements and Introduction to VoIP
            Cisco ONT 1.0: Supporting VoIP
            Cisco ONT 1.0: IP QoS and its Implementation
            Cisco ONT 1.0: Classification and Marking
            Cisco ONT 1.0: Queuing
            Cisco ONT 1.0: TCP and QoS Traffic Management and Mechanisms
            Cisco ONT 1.0: AutoQoS
            Cisco ONT 1.0: Wireless Implementations

1.2 Designing for Cisco Internetwork Solutions
           Cisco Design Principles
           Examining Cisco Customer Requirements and Existing Network Topology Methodologies
           Cisco Concepts for Structuring Networks
           Basic Cisco Campus Switching Design Considerations
           Basic Cisco WAN Design Considerations
           Cisco IP Addressing Design Concepts
           Cisco Routing Protocol Design Considerations
           Introduction to Cisco Security Design Concepts
            Introduction to Cisco Voice Design Concepts
            Introduction to Cisco Network Management Design Concepts
            Cisco Design Case Study

ormation Systems Security Engineering Professional (ISSEP) Domains
           Systems Security Engineering
           Certification and Accreditation
           Technical Management
           US Government Information Assurance Regulations

 Technology Foundations
           Introduction to Storage Technology
           Storage System Architecture
           Physical Disks and RAID Arrays
           Intelligent Storage Systems
           Network Storage Systems
           Fiber Channel Storage Attached Networks
           IP SANs and Content Addressed Storage
           Information Availability
           Replication and Business Continuity
           Monitoring and Managing the Data Center
           Securing Storage
           Storage Virtualization Technologies


            Mentoring    640-721 Implementing Cisco Unified Wireless Networking Essentials (IUWNE)
            Mentoring   Certified Information Systems Security Professional (CISSP)
            Mentoring   E20-001 Information Storage and Management (Storage Technology Foundations)
            Mentoring   N10-003 Network+ 2005
            Mentoring   N10-004 Network+
            Mentoring   SY0-101 Security+
            Mentoring   SY0-201 Security+
            Mentoring   Systems Security Certified Practitioner (SSCP)
            Mentoring   1D0-470 CIW Security Professional
            Mentoring   156-215 Check Point Certified Security Administrator (CCSA) NGX
            Mentoring   642-812 Building Converged Cisco Multilayer Switched Networks (BCMSN)
            Mentoring   642-901 Building Scalable Cisco Internetworks (BSCI)

            Mentoring 70-526 C# - TS: Microsoft .NET Framework 2.0 - Windows-Based Client Development

            Mentoring 70-526 VB - TS: Microsoft .NET Framework 2.0 - Windows-Based Client Development

            Mentoring 70-529 C# - TS: Microsoft .NET Framework 2.0 - Distributed Application Development

            Mentoring   70-529 VB - TS: Microsoft .NET Framework 2.0 - Distributed Application Development
            Mentoring   642-825 Implementing Secure Converged Wide Area Networks (ISCW)
            Mentoring   642-845 Optimized Converged Cisco Networks (ONT)
            Mentoring   640-863 Designing for Cisco Internetwork Solutions (DESGN)
            Mentoring   640-802 Cisco Certified Network Associate (CCNA)
            Mentoring   640-816 Interconnecting Cisco Networking Devices Part 2 (ICND2)
            Mentoring   640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1)
            Mentoring   642-873 Designing Cisco Network Service Architectures (ARCH)
            Mentoring 640-553 Implementing Cisco IOS Network Security (IINS)
            Mentoring 640-460 Implementing Cisco IOS Unified Communications (IIUC)


            TestPrep   640-553 Implementing Cisco IOS Network Security (IINS)
            TestPrep   N10-004 Network+
            TestPrep   640-721 Implementing Cisco Unified Wireless Networking Essentials (IUWNE) 1.0
            TestPrep   640-802 Cisco Certified Network Associate (CCNA)
            TestPrep   E20-001 Information Storage and Management (Storage Technology Foundations)
            TestPrep   N10-003 Network+ 2005
            TestPrep   SY0-101 Security+
            TestPrep   SY0-201 Security+
            TestPrep   1D0-470 CIW Security Professional
            TestPrep   156-215 Check Point Certified Security Administrator (CCSA) NGX
            TestPrep   642-812 Building Converged Cisco Multilayer Switched Networks (BCMSN)
            TestPrep   Certified Information Systems Security Professional (CISSP)
            TestPrep   Systems Security Certified Practitioner (SSCP)
            TestPrep   642-901 Building Scalable Cisco Internetworks (BSCI)
            TestPrep   642-825 Implementing Secure Converged Wide Area Networks (ISCW)
            TestPrep   642-845 Optimizing Converged Cisco Networks (ONT)
            TestPrep   640-863 Designing for Cisco Internetwork Solutions (DESGN)
            TestPrep   640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1)
            TestPrep   640-816 Interconnecting Cisco Networking Devices Part 2 (ICND2)
            TestPrep   642-873 Designing Cisco Network Service Architectures (ARCH)
            TestPrep   640-460 Implementing Cisco IOS Unified Communications (IIUC)
            TestPrep   BR0-001 Security+ Bridge
            TestPrep   BR0-002 Network+ Bridge

xpress Guide Series
           IINS 1.0: Implementing Cisco IOS Network Security (640-553) Express Guide
           IIUC 1.0: Implementing Cisco IOS Unified Communications (640-460) Express Guide
           CVOICE 6.0: Cisco Voice over IP (642-436) Express Guide

            CIPT2 6.0: Implementing Cisco Unified Communications Manager Part 2 (642-456) Express Guide

            CIPT1 6.0: Implementing Cisco Unified Communications Manager Part 1 (642-446) Express Guide
            ICND 1 1.0: Interconnecting Cisco Networking Devices Part 1 (640-882) Express Guide
            ICND2 1.0: Interconnecting Cisco Networking Devices Part 2 (640-816) Express Guide
            ARCH 2.0: Designing Cisco Network Service Architecture (642-873) Express Guide
            Implementing Cisco Intrusion Prevention Systems IPS v6.0 (Exam 642-533) Express Guide
            IP Telephony Troubleshooting v4.0 (Exam 642 424) Express Guide
            Securing Networks with PIX and ASA v4.0 (Exam 642-522) Express Guide
            Implementing Intrusion Prevention Systems v5.0 (Exam 642-532) Express Guide
            Cisco IP Telephony v4.1 (Exam 642-444) Express Guide
            Cisco Secure Virtual Private Networks v4.7 (Exam 642-511) Express Guide
            Cisco IP Telephony Part 2 v4.1 (Exam 642 444) Express Guide
            Configuring BGP on Cisco Routers v3.2 (Exam 642-661) Express Guide
            Cisco Voice Over IP v5.0 (Exam 642-432) Express Guide
            Securing Hosts Using Cisco Security Agent v3.0 (Exam 642-513) Express Guide
            Implementing Cisco QoS v2.2 (Exam 642-642) Express Guide
            Building Scalable Cisco Internetworks v3.0 (Exam 642-901) Express Guide
            Building Cisco Multilayer Switched Networks v3.0 (Exam 642-812) Express Guide
           Implementing Secure Converged Wide Area Networks v1.0 (Exam 642-825) Express Guide
           Optimizing Converged Cisco Networks v1.0 (Exam 642-845) Express Guide
           Implementing Cisco MPLS v2.2 (Exam 642 611) Express Guide
           Securing Cisco Network Devices v2.0 (Exam 642-552) Express Guide
           Implementing Cisco Voice Gateways and Gatekeepers v2.0 (Exam 642-453) Express Guide
           Designing for Cisco Internetwork Solutions v2.0 (Exam 640-863) Express Guide
           Securing Networks with Cisco Routers and Switches v2.0 (Exam 642-503) Express Guide
           Cisco Wireless LAN Advanced Topics v1.0 (Exam 642-586, 642-587) Express Guide
           TUC 1.0: Troubleshooting Cisco Unified Communications Systems (642-426) Express Guide
A Express Guides Series
           CompTIA Security+ 2008 Express Guide




Database 11g: New Features For Administrators
           Oracle Database 11g: Installation and Upgrade Enhancements
           Oracle Database 11g: Storage Enhancements
           Oracle Database 11g: Change Management Overview and SQL Plan Management
           Oracle Database 11g: Database Replay and Automatic SQL Tuning
           Oracle Database 11g: Intelligent Infrastructure Enhancements
           Oracle Database 11g: Performance Enhancements
           Oracle Database 11g: Partitioning and Storage-Related Enhancements
           Oracle Database 11g: Using RMAN Enhancements, Flashback and LogMiner
           Oracle Database 11g: Diagnostic Enhancements and Using the Data Recovery Advisor
           Oracle Database 11g: New Security Features
           Oracle Database 11g: SecureFiles and Miscellaneous New Features
Database 11g: Administration Workshop I
           Oracle Database 11g: Database Architecture and Installation
           Oracle Database 11g: Database Creation, Instance Management, and Connectivity
           Oracle Database 11g: Storage Structures and User Security
           Oracle Database 11g: Managing the Schema, Data, and Concurrency
           Oracle Database 11g: Managing Undo Data, Database Security, and Maintenance
           Oracle Database 11g: Performance Monitoring, Recovery Concepts and Backup
           Oracle Database 11g: Recovering, Moving, and Enhancing the Oracle Database
Database 11g: Administration Workshop II
           Oracle Database 11g: Database Architecture and ASM
           Oracle Database 11g: Configuring for Recovery
           Oracle Database 11g: Configuring for Backups
           Oracle Database 11g: Using RMAN for Recovery
           Oracle Database 11g: Supporting RMAN and Using Flashback Technology
           Oracle Database 11g: Diagnosing the Database and Managing Memory
           Oracle Database 11g: Database Performance and Space Management
           Oracle Database 11g: Managing Resources and Task Automation
           Oracle Database 11g: Globalization
Database 11g: SQL and PL/SQL New Features
           Oracle Database 11g: Getting Started with SQL and PL/SQL New Features
           Oracle Database 11g: Using Dynamic SQL and Implementing Performance Improvements
           Oracle Database 11g: Using Trigger, Data Warehousing, and Pivoting Enhancements
           Oracle Database 11g: Using the PL/SQL Debugger, Collections and Data Warehousing
Database 11g: SQL Fundamentals I
           Oracle Database 11g: Using SQL to Query Your Database
           Oracle Database 11g: Conversion Functions, Group Functions, and Joins
           Oracle Database 11g: Subqueries, Set Operators, and Data Manipulation
           Oracle Database 11g: Using DDL, Views, Sequences, Indexes, and Synonyms
Database 11g: SQL Fundamentals II
           Oracle Database 11g: Controlling User Access and Managing Schema Objects
           Oracle Database 11g: Data Dictionary Views and Large Data Sets
           Oracle Database 11g: Managing Data in Different Time Zones
           Oracle Database 11g: Using Subqueries and Regular Expressions
Database 11g: PL/SQL Fundamentals
           Oracle Database 11g: PL/SQL Variables, Attributes, and Executable Statements
           Oracle Database 11g: Using DML, DDL, Cursors, Control Structures, and Loops
           Oracle Database 11g: Using Data Types, INDEX BY Tables, and Cursors in PL/SQL
           Oracle Database 11g: Working with Exceptions, Subprograms, JDeveloper, and REF Cursors
Database 11g: Develop PL/SQL Program Units
           Oracle Database 11g: Subprograms, Packages, and Exception Handling in PL/SQL
           Oracle Database 11g: Packages, Dynamic SQL, and Coding Considerations in PL/SQL
           Oracle Database 11g: Using Triggers, the PL/SQL Compiler, and Managing Code
           Oracle Database 11g: Managing PL/SQL Code and Dependencies
Database 11g: Introduction to SQL
           Oracle Database 11g: Querying a Database with SQL

           Oracle Database 11g: Conversion Functions, Conditional Expressions, Group Functions, and Joins
           Oracle Database 11g: Manipulating Queries and Data
           Oracle Database 11g: Using DDL, Views, and Schema Objects
           Oracle Database 11g: Controlling User Access and Managing Objects
           Oracle Database 11g: Managing Data Dictionary Views and Large Data Sets
           Oracle Database 11g: Managing Time Zones and Datetime Functions
           Oracle Database 11g: Subqueries and Regular Expressions
Database 11g: Program with PL/SQL
           Oracle Database 11g: Getting Started With PL/SQL
           Oracle Database 11g: Using DML, DDL, Cursors, Loops, and Control Structures
           Oracle Database 11g: Using Data Types, INDEX BY Tables, and Cursors
           Oracle Database 11g: Using Exceptions, Subprograms, JDeveloper, and REF Cursors
           Oracle Database 11g: Subprograms, Packages, and Exception Handling
           Oracle Database 11g: Packages, Dynamic SQL, and Coding Considerations
           Oracle Database 11g: Using Triggers and the PL/SQL Compiler
           Oracle Database 11g: PL/SQL Code and Dependency Management
Database 11g: Performance Tuning
           Oracle Database 11g: Performance Tuning Methodology and Tools
           Oracle Database 11g: Using AWR and Defining Problems
           Oracle Database 11g: Metrics, Alerts, Baselines, AWR Tools, and Services
           Oracle Database 11g: Problem SQL Statements and Oracle Optimizer
           Oracle Database 11g: SQL Performance Management and Database Replay
           Oracle Database 11g: Shared Pool and Buffer Cache Tuning
           Oracle Database 11g: Tuning PGA, Temporary Space, and AMM
           Oracle Database 11g: Segment Space, I/O, and Performance Tuning
Database 11g: SQL Tuning
           Oracle Database 11g: Architecture, SQL Tuning, and Optimization
           Oracle Database 11g: Indexes, Access Paths, and Join Operations
           Oracle Database 11g: Execution Plans and Star Transformations
           Oracle Database 11g: Optimizer Statistics, Hints, and Cursor Sharing
           Oracle Database 11g: Application Tracing and Automatic SQL Tuning
Database 11g: Secure Backup
           Oracle Database 11g: Configuring OSB and Security
           Oracle Database 11g: Securing Domain and Data in Oracle Secure Backup
           Oracle Database 11g: RMAN and Oracle Secure Backup
           Oracle Database 11g: Managing Backups and Infrastructure
           Oracle Database 11g: Tape Vaulting, Duplication, and Tuning
Database 11g: RAC Administration
           Oracle Database 11g: Installation of Clusterware and RAC
           Oracle Database 11g: RAC Database and Oracle Clusterware Administration
           Oracle Database 11g: RAC Performance Tuning
           Oracle Database 11g: Configure, Manage, and Use Services in RAC
           Oracle Database 11g: Diagnosing Oracle Clusterware and Node Management
           Oracle Database 11g: High Availability in RAC
DB 11g: Security
           Oracle Database 11g: Introduction to Database Security and Solutions
           Oracle Database 11g: Database Security
           Oracle Database 11g: Database Auditing
           Oracle Database 11g: Basic User and Strong Authentication
           Oracle Database 11g: Virtual Private Database

Database 10g: Administration Workshop II
           Using Flashback Technology in Oracle 10g
           Performing and Managing Backups in Oracle 10g
           Advanced Database Recovery and Repair in Oracle 10g
           Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g
           Using Globalization Support in Oracle 10g
           Optimizing Database Performance in Oracle 10g
           Managing Storage and System Resources in Oracle 10g
           Using the Scheduler to Automate Tasks in Oracle 10g
           Using Advanced Features in Oracle 10g
Database 10g: SQL Fundamentals I and II
           Introduction to Oracle and SQL in Oracle Database 10g
           SQL Functions in Oracle Database 10g
           Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g
           Group and Datetime Functions in Oracle Database 10g
           Subqueries and Hierarchical Queries in Oracle Database 10g
           Regular Expressions and User Access in Oracle Database 10g
           Creating and Managing Tables and Constraints in Oracle Database 10g
           Database Objects in Oracle Database 10g
           Managing Database Objects in Oracle Database 10g
           Manipulating Data in Oracle Database 10g
Database 10g: Programming with PL/SQL I
           Introduction to PL/SQL
           Using PL/SQL with an Oracle Server
           Using Control Structures
           Using Composite Data Types
           Explicit Cursors and Exception Errors
           Creating Stored Procedures and Functions
Database 10g: Developing PL/SQL Program Units
           PL/SQL Packages
           Oracle-Supplied Packages and DBMS_SCHEDULER
           Managing Dependencies
           Manipulating Large Objects in PL/SQL
           PL/SQL Triggers
           Dynamic SQL and Metadata
Database 10g: New Features
           Oracle Database 10g: New Installation and Configuration Features
           Oracle Database 10g: New Data Loading Features
           Oracle Database 10g: New Automatic Management Features
           Oracle Database 10g: New Resource, Scheduling, and Task-Management Features
           Oracle Database 10g: New Space Management Features
           Oracle Database 10g: New Storage Features
           Oracle Database 10g: New Tuning, Performance-monitoring, and Analysis Features
           Oracle Database 10g: New Backup and Recovery Features
           Oracle Database 10g: Using Flashback
           Oracle Database 10g: New Features in Security and Software Maintenance
           Oracle Database 10g: New Features in VLDB Support
           Oracle Database 10g: Miscellaneous New Features
Database 10g: Administration Workshop I Release 2
           Oracle Database 10g: Installing Oracle Database 10g Release 2
           Oracle Database 10g: Creating Databases Release 2
           Oracle Database 10g: Database Interfaces Release 2
           Oracle Database 10g: Database Control and Storage Structures Release 2
           Oracle Database 10g: Users and Security Release 2
           Oracle Database 10g: Managing Schema Objects and Data Release 2
           Oracle Database 10g: The SQL*Loader and PL/SQL Release 2
           Oracle Database 10g: Oracle Net Services and Shared Servers Release 2
           Oracle Database 10g: Monitoring and Maintenance Release 2
           Oracle Database 10g: Managing Undo Data and Lock Conflicts Release 2
           Oracle Database 10g: Managing Backup and Recovery Release 2

Application Server 10g: Administration II
            OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Components
            OracleAS 10g: High Availability
            OracleAS 10g: Managing and Configuring Clusters
            OracleAS 10g: Business Intelligence Component Management
            OracleAS 10g: XML Applications, Web Services, and Monitoring
            OracleAS 10g: Tuning and Reconfiguring the Middle Tier
            OracleAS 10g: Backup and Recovery


          An Overview of Database Design
          The Database Design Methodology
se Fundamentals
          An Introduction to Database Systems
          Relational Databases
          Database Data Management

ft SQL Server 2008: Implementation and Maintenance
           SQL Server 2008 Installation
           SQL Server 2008 Instance and Database Configuration
           SQL Server 2008 Security Management
           SQL Server 2008 Database Management
           SQL Server 2008 Data Management
           SQL Server 2008 Database Monitoring and Performance
           SQL Server 2008 Backups, Restores, and Database Snapshots
           SQL Server 2008 High Availability and Disaster Recovery
ft SQL Server 2008: Database Development
           Creating and Implementing Database Objects in SQL Server 2008
           Creating and Modifying Table and Index Partitions in SQL Server 2008
           Running Queries and Manipulating Data in SQL Server 2008
           Performing Advanced Query Techniques in SQL Server 2008
           Creating and Implementing Programming Objects in SQL Server 2008
           Querying and Managing XML Data in SQL Server 2008
           Using SQL Server 2008 Messaging, Full-Text Search, Scripts, and Track Changes
           Gathering Performance Data in SQL Server 2008

ft SQL Server 2005: Implementation and Maintenance
           Installing SQL Server 2005
           Configuring SQL Server 2005
           Creating and Implementing Database Objects in SQL Server 2005
           Retrieving Data and Running Queries in SQL Server 2005
           SQL Server 2005 Messaging and Querying Tools
           Managing and Maintaining SQL Server 2005 Databases
           SQL Server 2005 Database Performance and Optimization
           Monitoring and Diagnosing Database Problems in SQL Server 2005
           SQL Server 2005 High Availability and Disaster Recovery
           SQL Server 2005 Backup and Restores
ft SQL Server 2005: Infrastructure Design
           Designing a Database Server Infrastructure for SQL Server 2005
           Designing Security for a Database Server Infrastructure for SQL Server 2005
           Designing the Physical Database for SQL Server 2005
           Designing a Database Server High Availability Solution for SQL Server 2005
           Designing a Database Failover Solution for SQL Server 2005
           Designing a Database Server Data Recovery Solution for SQL Server 2005
ft SQL Server 2005: Database Maintenance
           Optimizing SQL Server 2005 Performance
           Optimizing a Database Data Recovery Plan for SQL Server 2005
           Monitoring and Maintaining a Database in SQL Server 2005
           Managing Data Between Servers and Databases
           Managing and Maintaining Database Security in SQL Server 2005
           Managing Database Data in a SQL Server 2005 Environment
ft SQL Server 2005: Designing Database Solutions
           Designing an Application Solution for SQL Server 2005
           Designing Database Objects
           Programming with SQL Server 2005
           Using XML
           CLR Integration
           Database Testing and Code Management
           Developing Applications that Use SQL Server Support Services
           Developing Applications that Use SQL Server Business Intelligence Services
           Database Deployment and Data Distribution
ft SQL Server 2005: Designing and Optimizing Data Access
           Designing Access to SQL Server Data
           Designing Efficient Application Access
           Designing Queries in SQL 2005
           Designing a SQL Server 2005 Cursor Strategy
            Designing a SQL Server 2005 Transaction Strategy
            SQL Server 2005 Error Handling Techniques
            Optimizing Query Performance and Index Strategies
            Optimizing Storage in SQL Server 2005
            Scaling Applications and Resolving Performance Issues

ft SQL Server 2000 Database Administration I
           Overview of SQL Server 2000
           Installing, Configuring, and Upgrading SQL Server 2000
ft SQL Server 2000 Database Administration II
           SQL Server 2000 Databases
           Transferring and Transforming Data in SQL Server 2000
           Security in a Microsoft SQL Server 2000 Environment
           Managing SQL Server 2000 Databases
ft SQL Server 2000 Database Administration III
           Backing Up SQL Server 2000 Databases
           Restoring SQL Server 2000 Databases
           SQL Server 2000 Replication
           Monitoring SQL Server 2000 Performance
           SQL Server 2000 High Availability
           SQL Server 2000, XML, and the Web
ft SQL Server 2000 Database Implementation
           Overview of SQL Server 2000
           SQL Server 2000 Databases
           Transferring and Transforming Data in SQL Server 2000
           SQL Server 2000, XML, and the Web
           Designing and Implementing Security in SQL Server 2000
           The SQL Server 2000 Logical Data Model
           Using T-SQL in SQL Server 2000
           SQL Server 2000 Indexes
           SQL Server 2000 Programming Business Logic
           SQL Server 2000 Transactions and Distributed Data
           Analyzing and Optimizing SQL Server 2000 Queries


            Mentoring 70-431 TS: Microsoft SQL Server 2005 - Implementation and Maintenance
            Mentoring 70-443 PRO: Designing a Database Server Infrastructure by Using Microsoft SQL Server
            2005
            Mentoring 70-444 PRO: Optimizing and Maintaining a Database Administration Solution by Using
            Microsoft SQL Server 2005
            Mentoring 1Z0-007 Introduction to Oracle9i: SQL
            Mentoring 1Z0-030 Oracle9i Database: New Features for Administrators
            Mentoring 1Z0-031 Oracle9i Database: Fundamentals I
            Mentoring 1Z0-032 Oracle9i: Fundamentals II
            Mentoring 1Z0-033 Oracle9i Database: Performance Tuning
            Mentoring 1Z0-040 Oracle Database 10g: New Features for Administrators
            Mentoring 1Z0-042 Oracle Database 10g: Administration I
            Mentoring 1Z0-043 Oracle Database 10g: Administration II
            Mentoring 1Z0-047 Oracle Database SQL Expert
            Mentoring 1Z0-051 Oracle Database 11g: SQL Fundamentals I
            Mentoring 1Z0-050 Oracle Database 11g: New Features for Administrators
            Mentoring 1Z0-052 Oracle Database 11g: Administration I
             Mentoring 1Z0-053 Oracle Database 11g: Administration II


             TestPrep 1Z0-051 Oracle Database 11g: SQL Fundamentals I
             TestPrep 1Z0-050 Oracle Database 11g: New Features for Administrators
             TestPrep 1Z0-047 Oracle Database SQL Expert
             TestPrep 1Z0-043 Oracle Database 10g: Administration II
             TestPrep 70-444 PRO: Optimizing and Maintaining a Database Administration Solution by Using
             Microsoft SQL Server 2005
             TestPrep 70-443 PRO: Designing a Database Server Infrastructure by Using Microsoft SQL Server
             2005
             TestPrep 70-431 TS: Microsoft SQL Server 2005 - Implementation and Maintenance
             TestPrep 1Z0-042 Oracle Database 10g: Administration I Release 2
             TestPrep 1Z0-040 Oracle Database 10g: New Features for Administrators
             TestPrep 1Z0-033 Oracle9i Database: Performance Tuning
             TestPrep 1Z0-032 Oracle9i Database: Fundamentals II
             TestPrep 1Z0-031 Oracle9i Database: Fundamentals I
             TestPrep 1Z0-007 Introduction to Oracle9i: SQL
             TestPrep 1Z0-052 Oracle Database 11g: Administration I

Express Guide Series
            Oracle 11i Order to Cash Fundamentals Express Guide Volume I
            Oracle 11i/2.6 Implement Oracle Workflow Express Guide Volume I
            Oracle 11i Order to Cash Fundamentals Express Guide Volume II
            Oracle 11i Order to Cash Fundamentals Express Guide Volume III
            Oracle 11i/2.6 Implement Oracle Workflow Express Guide Volume II
            Oracle 11i Project Foundation Fundamentals Express Guide Volume I
            Oracle 11i System Administrator Fundamentals Express Guide Volume I
            Oracle 11i Project Foundation Fundamentals Express Guide Volume II
            Oracle 11i System Administrator Fundamentals Express Guide Volume II
            Oracle Database 10g: New Features Overview Express Guide
            Oracle Database 10g: 2 Day DBA Express Guide
            Oracle Database 10g: SQL Fundamentals I Express Guide
            Oracle Database 10g: SQL Fundamentals II Express Guide
            Oracle Database 10g: Oracle Database 10g: New Features for Administrators Express Guide
            Oracle Database 10g: Administration Workshop II Express Guide
            Oracle Application Server 10g: New Features for Administrators Express Guide
            OracleAS Discoverer 10g: Create Quearies and Reports Express Guide
            Oracle Application Server 10g: Administration I Express Guide Volume I
            OracleAS 10g: Enterprise Identity Management Express Guide Volume I
            OracleAS Portal 10g: Build Corporate Portals Express Guide Volume I
            OracleAS Portal 10g: Build Portlets with PL/SQL Express Guide Volume I
            Oracle Application Server 10g: Administration I Express Guide Volume II
            Oracle Application Server 10g: Administration I Express Guide Volume III
            Oracle Application Server 10g: Administration I Express Guide Volume IV
            OracleAS 10g: Enterprise Identity Management Express Guide Volume II
            OracleAS 10g: Enterprise Identity Management Express Guide Volume III
            OracleAS Portal 10g: Build Corporate Portals Express Guide Volume II
            OracleAS Portal 10g: Build Portlets with PL/SQL Express Guide Volume II
            Oracle Discoverer Administrator 10g: Develop an EUL Express Guide Volume I
            Oracle Discoverer Administrator 10g: Develop an EUL Express Guide Volume II
NG SYSTEMS

11i E-Business Suite: Essentials for Implementers
             Oracle 11i E-Business Suite: Introduction
             Oracle 11i E-Business Suite: Multi-Org
             Oracle 11i E-Business Suite: Flexfields
             Oracle 11i E-Business Suite: System Administration
             Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence
11i E-Business Suite: System Administrator Fundamentals
             Oracle 11i: Function Security and Data Security
             Oracle 11i: Roles, Delegated Administration, Registration, and Auditing
             Oracle 11i: Concurrent Elements
             Oracle 11i: Profile Options, DBA Duties, and Printer Management
             Oracle 11i: Personalization of Forms and OA Framework Pages
             Oracle 11i: Oracle Workflow
             Oracle 11i: System Monitoring and Troubleshooting in OAM
11i: Project Foundation Fundamentals
             Oracle 11i: Project Management and Projects Integration
             Oracle 11i: Organization, Period, and Calendar Definitions in Oracle Projects
             Oracle 11i: Resource and Role Management
             Oracle 11i: Oracle Projects Security Model and Page Layouts
             Oracle 11i: Oracle Projects and Task Definition I
             Oracle 11i: Oracle Projects and Task Definition II
             Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization
             Oracle 11i: Organization Forecasting and Integration
11i: Navigate Oracle Applications
             Oracle 11i: Using the Navigator, Forms, and Online Help
             Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms

 to SAP R/3 Release 4.6
            Navigating SAP R/3 Release 4.6
            Using SAP R/3 Release 4.6
w of SAP R/3 Release 4.6
            SAP R/3 Release 4.6 Fundamentals
erview for Project Teams
            SAP Overview
            mySAP Finance Modules
            mySAP Logistics Modules
            mySAP ERP Architecture
            SAP R/3 Administration
            Planning and Implementing SAP Projects
            SAP NetWeaver
AP Programming Fundamentals
            ABAP Fundamentals
            ABAP Programming I
            ABAP Programming II

Express Guide Series
            Oracle Application Server 10g R2: Administration I Express Guide Volume I
            Oracle Application Server 10g R2: Administration I Express Guide Volume II
e Design - Principles
            Design Concepts for Web Sites
            Advanced HTML Design Elements
            Advanced Technology Concepts for Web Designers

 edia Flash 8
             Introduction to the features of Flash 8
             Using Text and Components in Flash 8
             Animation in Flash 8
             ActionScript, Sound, and Video in Flash 8
             Workflow, Navigation, and Publishing in Flash 8
 edia Dreamweaver 8: Website Development
             Setting up a Site and Adding Content in Dreamweaver 8
             Adding Links, Images, and Flash Objects in Dreamweaver 8
             Tables, Accessibility, and Standards in Dreamweaver 8
             Reusing Content in Dreamweaver 8
             Creating Interactive Web Pages in Dreamweaver 8
             Working with Cascading Style Sheets in Dreamweaver 8
             Site Testing and Maintenance in Dreamweaver 8

 ft Office XP: Beginning FrontPage 2002
             FrontPage 2002 Basics
             Enhancing and Managing Web Sites with FrontPage 2002

PhotoShop CS4
             Photoshop CS4: Getting Started
             Photoshop CS4: Beyond the Basics
 llustrator CS4
             Illustrator CS4: Getting Started
             Illustrator CS4: Beyond the Basics
 nDesign CS4
             Adobe InDesign CS4: Fundamentals
Dreamweaver CS4
             Setting up a Site and Adding Content in Dreamweaver CS4
             Adding Links and Images in Dreamweaver CS4
             Tables, Accessibility, and Standards in Dreamweaver CS4
             Reusing Content in Dreamweaver CS4
             Creating Interactive Web Pages in Dreamweaver CS4
             Cascading Style Sheets in Dreamweaver CS4
             Dreamweaver CS4 Site Maintenance and Advanced Concepts

             Introduction to Adobe Flash CS4 Professional
             Drawing and Working with Images in Flash CS4
             Using Flash CS4 Libraries, Text, and Components
             Animation in Flash CS4
             ActionScript and Multimedia in Flash CS4
             Workflow and Adobe Integration in Flash CS4
             Creating Navigation and Publishing Movies in Flash CS4
AIR for Flash Developers
             Adobe AIR for Flash Developers
 ireworks CS4
             Adobe Fireworks CS4: Fundamentals

             Adobe Captivate 4

             Adobe Reader 9

             Adobe Acrobat 9: Fundamentals

             Using Adobe Reader 6.0

             Introduction to the Features of Flash CS3
             Drawing and Working with Symbols in Flash CS3
             Using Text and Components in Flash CS3
             Animation in Flash CS3
             ActionScript, Sound, and Video in Flash CS3
             Workflow and Program Integration in Flash CS3
             Creating Navigation and Publishing Movies in Flash CS3
Dreamweaver CS3
             Setting up a Site and Adding Content in Dreamweaver CS3
             Adding Links, Images, and Flash Objects in Dreamweaver CS3
             Tables, Accessibility, and Standards in Dreamweaver CS3
             Reusing Content in Dreamweaver CS3
             Creating Interactive Web Pages in Dreamweaver CS3
             Cascading Style Sheets in Dreamweaver CS3
             Dreamweaver CS3 Site Maintenance and Advanced Concepts
Photoshop CS3
             Photoshop CS3 Basics
             Selections and Layers in Photoshop CS3
             Advanced Tools in Photoshop CS3
             Photoshop CS3 Animation and Automation
 llustrator CS3
             Getting Started with Illustrator CS3
             Coloring Objects and Using Brushes in Illustrator CS3
             Manipulating Objects in Illustrator CS3
             Using Type and Symbols in Illustrator CS3
             Importing and Tracing Images, and Applying Effects in Illustrator CS3
             Exporting and Printing Artwork in Illustrator CS3

             Creating and Working with PDFs in Adobe Acrobat 8
             Editing and Reviewing in Adobe Acrobat 8
             Forms and Document Security in Adobe Acrobat 8
             Advanced Features of Adobe Acrobat 8

           Using Adobe Reader 8
& Languages

             Emerging Web Service Standards
             Web Services and Service-oriented Architecture
             Using SOAP
             Using WSDL
             Using UDDI
             Web Services Security
ipt Fundamentals
             JavaScript Language Basics
             JavaScript: Objects and Object-oriented
             JavaScript: Functions and Regular Expressions
ction to XML: Language Basics
             XML Language Basics
             Style Sheets and Links
ipt Client-Side Scripting
             JavaScript: Language Basics
             JavaScript: Scripting

            DHTML and Cascading Style Sheets
            Making Content Dynamic with DHTML

            Structuring XML
            Advanced Schemas
            Transforming and Formatting XML
            Querying, Navigating, and Linking XML Data
            XML APIs
            Extending XML


            Mentoring 502 Macromedia Flash MX 2004 Designer
            Mentoring 1D0-510 CIW v5 Foundations


            TestPrep 1D0-510 CIW v5 Foundations
            TestPrep 502 Macromedia Flash MX 2004 Designer




structure Library (ITIL) v3 Foundation Syllabus v4.2
            ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle
            ITIL V3 Foundation Syllabus V4.2: Service Strategy Fundamentals
            ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes
            ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals
            ITIL V3 Foundation Syllabus v4.2: Service Design Processes
            ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles
            ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions
            ITIL V3 Foundation Syllabus v4.2: Service Operation Processes
            ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals
c IT Planning
            Setting the Stage for IT Success
            Strategic Decision Making
            IT Challenges: Present and Future
            Strategic IT Planning Simulation
from Technical Professional to Management
            Management Development for Technical Professionals
            Communication Skills for Successful Management
            Process Management Skills
            Leadership Development for Technical Professionals
            Strategies for Transitioning into Management
            Transitioning From Technical Professional to Management
            From Technical Professional to Leadership Simulation
ng Technical Professionals
            Understanding Technical Professionals
            Attracting, Motivating, and Retaining Technical Professionals
            Models for Managing Technical Professionals
            Developing Career Plans for Your Technical Professionals
            Managing Technical Professionals Simulation
al Support Agent Skills
            The Contact Center and Technical Support Agent
            Technical Support Essentials
            Assessing Customer Behavior
            Technical Support Agent Survival Skills
            Technical Support Agent Skills Simulation
structure Library (ITIL) Foundations V3
            ITIL V3 - ITIL and the Service Lifecycle
            ITIL V3 - Service Strategy Fundamentals
            ITIL V3 - Service Strategy Processes
            ITIL V3 - Service Design Fundamentals
            ITIL V3 - Service Design Processes
            ITIL V3 - Service Transition Processes and Principles
            ITIL V3 - Service Operation Principles and Functions
            ITIL V3 - Service Operation Processes
            ITIL V3 - Continual Service Improvement Fundamentals
l Consulting for the Technical Professional
            The Technical Professional as Internal Consultant
            Creating Effective Contracts
            Using Data as a Technical Professional Consultant
            Resistance and Technical Professional Consultants
er Service Representative, Professionalism
            The Customer Service Representative (CSR)
            Support Center Services and Work Environment |n
            Team and Customer Relationships
er Service Representative, Skills
            Customer Interactions
            Communication Skills
            Conflict, Stress, and Time Management
er Service Representative, Process
            Customer Service Processes and Procedures
            Quality in a Support Center
            Support Center Tools, Technologies and Metrics
            Dealing with Irrational Customers and Escalating Complaints


             TestPrep ITIL V3 Foundation (ITV3F)


             Mentoring ITIL V3 Foundation (ITV3F)
 Management for Non-Project Managers
            Project Management Fundamentals
            Transitioning into a Project Management Role
            Initiating and Planning a Project
            Managing a Project
            Troubleshooting and Closing the Project
            Project Management for Non-Project Managers Simulation
m Management (PMI® Standard-aligned)
            An Introduction to Program Management
            Program Life Cycle and Organization
            Program Management Processes and the Initiating Process Group
            Program Planning
            The Executing Process Group
            Monitoring, Controlling, and Closing Programs
o Management (PMI® Standard-aligned)
            Introduction to Portfolio Management
            Portfolio Management Processes and the Organization
            Portfolio Management Process Groups
 Management Foundations (PRINCE2-aligned)
            Overview of Project Managing a PRINCE2-aligned Project
            Project Planning and Controlling a PRINCE2-aligned Project
            Managing Quality and Risk in a PRINCE2-aligned Project
            Initial and Ongoing Processes in a PRINCE2-aligned Project
            Controlling, Managing and Closing a PRINCE2-aligned Project
            Techniques for Managing a PRINCE2-aligned Project
 Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)
            Managing Projects within Organizations
            Project Management Overview
            Project Management Process Groups
 Integration Management (PMBOK® Guide - Fourth Edition-aligned)
            Integrated Initiation and Planning
            Integrated Project Execution, Monitoring, and Control
            Integrated Project Change Control and Close
 Scope Management (PMBOK® Guide - Fourth Edition-aligned)
            Project Requirements and Defining Scope
            Create Work Breakdown Structure
            Monitoring and Controlling Project Scope
 Time Management (PMBOK® Guide - Fourth Edition-aligned)
            Defining and Sequencing Project Activities
            Estimating Activity Resources and Durations
            Developing and Controlling the Project Schedule
 Cost Management (PMBOK® Guide - Fourth Edition-aligned)
            Estimating and Budgeting Project Costs
            Controlling Costs
 Quality Management (PMBOK® Guide - Fourth Edition-aligned)
            Project Quality Planning
            Quality Assurance and Quality Control
 Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)
            Planning Project Human Resources
            Managing Project Human Resources
            Planning and Managing Project Human Resources Simulation
 Communications Management (PMBOK® Guide - Fourth Edition-aligned)
            Stakeholders and the Communication Management Plan
            Processes for Managing Project Communications
            Communicating Effectively with Project Stakeholders Simulation
 Risk Management (PMBOK® Guide - Fourth Edition-aligned)
            Risk Management Planning
            Performing Risk Analysis
            Risk Response, Monitor, and Control
            Identifying Project Risks
 Procurement Management (PMBOK® Guide - Fourth Edition-aligned)
            Planning Project Procurement
            Managing Procurements
 Ethics and Professional Conduct (PMI® Standard-aligned)
            The Role of Ethics in Project Management
            Core PMI® Values and Ethical Standards
m Management Overview
            Introduction to Program Management
            Program Life Cycle and Benefits Management
 Management Essentials - (PMBOK® Guide - Third Edition-aligned)
            An Introduction to Project Management
            Project Lifecycles and Stakeholders
            Introduction to Project Process Groups and Initiating a Project
            Project Planning
            Executing, Monitoring & Controlling, and Closing a Project
            Project Management Essentials Simulation
            Project Management Essentials
 Integration Management (PMBOK® Guide - Third Edition-aligned)
            Initiating a Project and Preparing the Project Plan
            Project Integration: Executing and Completing a Project
 Scope Management (PMBOK® Guide - Third Edition-aligned)
            Planning Project Scope
            Controlling Project Scope
 Time Management (PMBOK® Guide - Third Edition-aligned)
            Elements of Project Time Management
            Project Scheduling
 Cost Management (PMBOK® Guide -Third Edition-aligned)
            Estimating Activity Costs
            Budgeting and Controlling Costs
 Quality Management (PMBOK® Guide - Third Edition-aligned)
            Planning for Quality
            Performing Quality Assurance and Control
 Human Resource Management (PMBOK® Guide - Third Edition-aligned)
            Elements of Project Human Resource Management
            Implementing Project Human Resource Management
            Project Human Resources Management Simulation
 Communications Management (PMBOK® Guide - Third Edition-aligned)
            Communications Planning and Information Distribution
            Performance Reporting and Stakeholder Management
            Project Communications Management Simulation
 Risk Management (PMBOK® Guide - Third Edition-aligned)
            Planning and Identifying Project Risk
            Analyzing Project Risk
            Responding to and Controlling Project Risk
Procurement Management (PMBOK® Guide - Third Edition-aligned)
            Planning Project Procurement and Requesting Seller Responses
            Choosing Sellers and Administering and Closing Contracts
            Project Procurement Management Simulation
ng Software Project Outsourcing
            Making the Right Outsourcing Decision
            Planning the Outsourcing Deal
            The Outsourcing Project
            Determining Project Quality Standards and Milestones
            Measuring Project Outsourcing Success
Management Professional Responsibility
            Ethics and Professional Knowledge
            Stakeholder Interests and Cultural Diversity
 c Project Management for IT Projects
            Strategic Planning and Positioning for IT Projects
            Strategic Approaches to Managing IT Projects
            Estimating the IT Project Work Effort
            IT Project Leadership, Authority & Accountability
            Managing Multiple IT Projects
            Cost Management and IT Project Trade-offs
            Strategic Project Management for IT Projects Simulation
            Final Exam: Strategic Project Management for IT Projects
Management for IT Professionals
            Introduction to IT Project Management
            Functions of IT Project Management
            The Life Cycle of an IT Project
            Managing the Execution and Control of IT Projects
            Managing Efficiencies of IT Projects
            Project IT Management Simulation - The Early Stages
            Project IT Management Simulation - Design to Rollout
            Final Exam: Project Management for IT Professionals

            TestPrep Certified Associate in Project Management (CAPM)
            TestPrep Project Management Professional (PMP) PMBOK Guide Third Edition Aligned
            TestPrep Project Management Professional (PMP) PMBOK Guide Fourth Edition Aligned

            Mentoring Project Management Professional (PMP) PMBOK Guide Fourth Edition Aligned
            Mentoring Project Management Professional (PMP) PMBOK Guide Third Edition Aligned

         Mentoring Certified Associate in Project Management (CAPM) PMBOK Guide Third Edition Aligned
Management Express Guide Series
         Project Management Professional Certification (PMP) 2005 Express Guide

rformance Onsite-and Virtual Teams
           Launching Successful Virtual and On-site Teams
           Leading High-performance On-site Teams
           Leading High-performance Virtual Teams
           Facilitating Virtual and On-site Teams
           Creating Virtual and High-Performance Teams Simulation
           Leading High-performance Virtual Teams Simulation
ing Your Performance on a Team
           Being an Effective Team Member
            Establishing Team Goals and Responsibilities
            Elements of a Cohesive Team
            Effective Team Communication
            Using Feedback to Improve Team Performance

            Leading Teams: Launching a Successful Team
            Leading Teams: Establishing Goals, Roles, and Guidelines
            Leading Teams: Developing the Team and its Culture
            Leading Teams: Building Trust and Commitment
            Leading Teams: Fostering Effective Communication and Collaboration
            Leading Teams: Motivating and Optimizing Performance
ating in Teams
            Effective Team-building Strategies
            Effectively Communicating in Teams
            The Individual's Role in a Team
            Participating in Teams Simulation
            Participating in Teams
Teams Work: Capitalizing on Conflict
            Team Conflict: The Seeds of Dissent
            Analyzing Workplace War Zones
            Getting Past Clashes: Valuing Team Diversity
            Conquering Conflict through Communication
            The Path to Peace and Harmony
            Manager's Performance Guide - Team Conflict Skills
            Making Teams Work Simulation

d Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned
            Introduction to Business Analysis and Essential Competencies
d Business Analysis Professional (CBAP™)
            Core Concepts in Business Analysis
            Enterprise Analysis and Making a Business Case
            Introduction to Requirements Planning
            Requirements Planning and Management
            Eliciting Requirements
            Analyzing Requirements Using Models
            Refining and Documenting Requirements
            Communicating and Implementing Requirements
              Tiempo
             estimado
Nº curso       (hrs)




228133_ENG    2.75

228134_ENG     3.5
228136_ENG      3
228137_ENG    2.75
228138_ENG      3
228139_ENG     1.5


252344_ENG      2
252345_ENG     2.5
252346_ENG      3
252347_ENG     2.5
252348_ENG      3
252349_ENG     2.5
252350_ENG      2
252351_ENG     3.5
252352_ENG     1.5
252353_ENG      2
252354_ENG     1.5

220915_ENG      2
220916_ENG    2.25
220917_ENG      3
220918_ENG     2.5
222163_ENG      3
220919_ENG    2.25
220920_ENG    2.25
220921_ENG    3.75
222157_ENG    1.75
220922_ENG     2.5
220923_ENG      2

220575_ENG      3
220596_ENG    3.75
220592_ENG      2

212087_ENG    2.75
212092_ENG    3.25
212089_ENG      2
212091_ENG    1.75
212088_ENG    1.75
212090_ENG    2.75
212202_ENG    2.25
212093_ENG    2.25
            212373_ENG             1.75


            sd_adwf_a01_it_enus     2
            sd_adwf_a02_it_enus     2
            sd_adwf_a06_it_enus    2.5
            sd_adwf_a03_it_enus     3
            sd_adwf_a04_it_enus    1.5
            sd_adwf_a05_it_enus    1.5

            sd_mand_a01_it_enus     2
            sd_mand_a02_it_enus     3
            sd_mand_a03_it_enus     2
            sd_mand_a04_it_enus    1.5
            sd_mand_a05_it_enus     2
            sd_mand_a06_it_enus     2
            sd_mand_a07_it_enus    2.5

            sd_adad_a01_it_enus     3
            sd_adad_a02_it_enus     3
            sd_adad_a03_it_enus    2.5
            sd_adad_a04_it_enus    1.5
            sd_adad_a05_it_enus     2
            sd_adad_a06_it_enus     2
            sd_adad_a07_it_enus     2
            sd_adad_a08_it_enus     2

            sd_adwc_a01_it_enus    2.5
            sd_adwc_a02_it_enus    2.5
            sd_adwc_a03_it_enus     2

             vs_vsfl_a01_it_enus    1
             vs_vsfl_a02_it_enus    2
on with Visual Basic 2008
             sd_mwvb_a01_it_enus    3
             sd_mwvb_a02_it_enus    2
             sd_mwvb_a03_it_enus   2.5
Visual Basic 2008
             sd_mwvs_a01_it_enus    2
             sd_mwvs_a02_it_enus    2
             sd_mwvs_a03_it_enus   2.5
             sd_mwvs_a04_it_enus    2
             sd_mwvs_a05_it_enus   2.5

            sd_adfv_a01_it_enus     2
            sd_adfv_a02_it_enus    1.5
            sd_adfv_a03_it_enus     2
            sd_adfv_a04_it_enus     2
            sd_adfv_a05_it_enus     2
            sd_adfv_a06_it_enus     2

            31679_ENG               5
230978_ENG   2.75
230979_ENG     3
230980_ENG   2.75
230981_ENG   3.75
230982_ENG   2.25
230983_ENG    3.5
230984_ENG   2.25
230985_ENG   1.75
230986_ENG   4.25
230987_ENG    2.5

230549_ENG   2.75
230581_ENG     3
230643_ENG   2.75
230656_ENG   3.75
230668_ENG   2.25
230706_ENG    3.5
230749_ENG   2.25
230767_ENG     2
230778_ENG   4.25
230798_ENG    2.5

64554_ENG     7
64556_ENG     8

65409_ENG     7
65410_ENG     8

66794_ENG     3
66795_ENG     6
66796_ENG     6

61588_ENG     5
61594_ENG     5
61599_ENG     5

61990_ENG     3
61994_ENG     3

73686_ENG     4
73687_ENG     4
73689_ENG     5

129900_ENG   3.75
129901_ENG   2.25
129902_ENG   2.25
131252_ENG   3.25

79986_ENG     5
79995_ENG     2
109340_ENG    5
109343_ENG    2

112070_ENG    3
112074_ENG    4
112219_ENG    3

108764_ENG    3
121217_ENG    2
108765_ENG    2
109638_ENG    2
109314_ENG    3

116720_ENG    2
116749_ENG    3
116782_ENG    4
116805_ENG    3

117745_ENG    3
117893_ENG    3
117761_ENG    2
117772_ENG    4

84842_ENG     3
84854_ENG     6

110465_ENG    3
110468_ENG    6

79126_ENG     2
79788_ENG     6

108317_ENG    4
108579_ENG    4
108595_ENG    2
108608_ENG    3

115334_ENG    2
115333_ENG    3

130035_ENG   3.75
130036_ENG   2.25
130037_ENG     2
130038_ENG     2
130039_ENG   2.75

132055_ENG     3
132056_ENG   3.75
132057_ENG   3.25

130090_ENG     2
130091_ENG   3.25
          130092_ENG    4
          130093_ENG    3

          204929_ENG     2
          204930_ENG   1.75
          204940_ENG     3
          205483_ENG   1.25
          204943_ENG   2.25
          205346_ENG   2.25

          205543_ENG   2.75
          205556_ENG   1.25
          205553_ENG   1.75
          205557_ENG     2
          205578_ENG     2

          130206_ENG   2.5
          210879_ENG   1.5
          130207_ENG   1.5

          235804_ENG     3
          235803_ENG   2.25
          235805_ENG    2.5

          236802_ENG     3
          236815_ENG   2.75
          236829_ENG     3
          236843_ENG     3
          236856_ENG     3
          236870_ENG     3
and ASP.NET 2.0
          237311_ENG   2.75
          237307_ENG     4

          237310_ENG     4
          237308_ENG   2.75
          237309_ENG    2.5

          239189_ENG   3.5
          239190_ENG   2.5
          239191_ENG   2.5

          241291_ENG     3
          241292_ENG   2.75
          241293_ENG     3
          241294_ENG     3
          241295_ENG     3
          241296_ENG     3

          244011_ENG   2.5
          244012_ENG    4
          244013_ENG   2.5
244014_ENG    2

243229_ENG    3

241467_ENG     4
241468_ENG   2.75
241469_ENG    2.5
241470_ENG   3.75
241496_ENG   3.75

246186_ENG   2.5
246187_ENG   2.5
246189_ENG   3.5
246188_ENG   2.5

246608_ENG   2.75
246609_ENG     4
246610_ENG    2.5
246611_ENG     2

254285_ENG   2.75
254296_ENG   2.25
254306_ENG   2.75
254318_ENG   3.25


116671_ENG    3.5
116672_ENG     4
116673_ENG   3.25
116674_ENG    3.5
116675_ENG    2.5
116676_ENG     3
FE0015_eng

116604_ENG    4
116654_ENG    3
116670_ENG    4
116697_ENG    4
116731_ENG    3
116752_ENG    4
116781_ENG    3
116826_ENG    3
116840_ENG    3
FE0016_eng

235060_ENG    3
235075_ENG    3


78978_ENG     3
78995_ENG     3
219736_ENG             3.5
219763_ENG            1.75
219750_ENG            2.25
219722_ENG              2

231413_ENG              2
231423_ENG             2.5
231434_ENG            2.25
231444_ENG              1


sd_sftf_a01_it_enus   2.5
sd_sftf_a02_it_enus    2
sd_sftf_a03_it_enus   1.5
sd_sftf_a04_it_enus   1.5
sd_sftf_a05_it_enus    1
sd_sftf_a06_it_enus    2
sd_sftf_a07_it_enus    1
sd_sftf_a08_it_enus   1.5


mnt70561vb
mnt70562

mnt70503vb
mnt70528vb
mnt70536cs
mnt70528cs
mnt70536vb
mnt310055
mnt310065

mnt70505vb


TP70528CS_ENG
TP70528VB_ENG
TP70536CS_ENG
TP70536VB_ENG
TP310055_ENG
TP220602_ENG

TP70526VB_ENG
TP70526CS_ENG
TP70529VB_ENG
TP70529CS_ENG
TP310065_ENG
sd_adwc_a01_tp_enus
242525_ENG   2.75
242526_ENG   3.25
242527_ENG    2.5
242528_ENG     2

245875_ENG     2
245876_ENG   1.25
245877_ENG    2.5
245878_ENG     3
245879_ENG    1.5
245880_ENG    1.5
245881_ENG   1.25

250846_ENG   1.5
250847_ENG   1.5
250848_ENG    3
250875_ENG   1.5
250883_ENG   1.5
250893_ENG    1

251132_ENG   3.5
251133_ENG   1.5
251134_ENG    2
251135_ENG    1


222045_ENG   2.25
223341_ENG     2
222046_ENG   2.25
222047_ENG   1.75
222048_ENG   2.25
222049_ENG   2.25
222050_ENG   2.75


253345_ENG   2.75
253356_ENG   2.25
253366_ENG   2.75
253377_ENG     3
253390_ENG     2
253399_ENG     2

257555_ENG    2.5
257556_ENG   2.75
257568_ENG   2.25
257579_ENG   2.25
257685_ENG     3
257722_ENG   2.25
257734_ENG     2
           251962_ENG             3.5
           251978_ENG            2.25
           251988_ENG            2.25
           251998_ENG            2.25
           252008_ENG            2.25
           252030_ENG              2

           es_ssad_a01_it_enus    1
           es_ssad_a02_it_enus   1.5
           es_ssad_a03_it_enus   1.5
           es_ssad_a04_it_enus    2
           es_ssad_a05_it_enus   1.5
           es_ssad_a06_it_enus    2


           es_mxsa_a01_it_enus   2.2
           es_mxsa_a02_it_enus    1
           es_mxsa_a03_it_enus   2.5
           es_mxsa_a04_it_enus   1.5
           es_mxsa_a05_it_enus   1.5
           es_mxsa_a06_it_enus   1.5
           es_mxsa_a07_it_enus    2
           es_mxsa_a08_it_enus    1
           es_mxsa_a09_it_enus    2
           es_mxsa_a10_it_enus    1

           mv_mvet_a01_it_enus    2
           mv_mvet_a02_it_enus   2.5
           mv_mvet_a03_it_enus   2.5
           mv_mvet_a04_it_enus    2
           mv_mvet_a05_it_enus    2
           mv_mvet_a06_it_enus    2
           mv_mvet_a07_it_enus   2.5
           mv_mvet_a08_it_enus   1.5


            216150_ENG           1.75
            216159_ENG           1.75
            216119_ENG           1.75
            216170_ENG           1.75
            216128_ENG             2
Operating System
            214710_ENG             2
            214818_ENG           2.25
            214830_ENG             2
            214839_ENG           2.25


           119151_ENG            2.5
           119162_ENG            4.5

           119892_ENG            3.25
           119912_ENG     3
           119924_ENG     2
           119934_ENG     3
           119947_ENG     2
           119958_ENG     2
           119968_ENG     3

           117907_ENG     3
           117933_ENG     3
           117979_ENG     2
           119303_ENG     2

           124011_ENG     1
           123546_ENG     3
           123572_ENG     3
           123582_ENG     3
           123605_ENG     4
           123583_ENG     2

           125865_ENG     2
           126071_ENG     3
           125926_ENG     3
           125927_ENG     4
           125928_ENG     3
           126092_ENG     3
           125929_ENG     2

            127946_ENG   3.75
            127959_ENG     3
            127971_ENG     3
            128023_ENG     2
            128052_ENG   2.75
            128064_ENG     3
frastructure
            126360_ENG    4
            126378_ENG    3
            126379_ENG    4
            126380_ENG    3
            126381_ENG    2
            130201_ENG    2

           115388_ENG     4
           115395_ENG     3

           116156_ENG     3
           116411_ENG     3
           116122_ENG     4

           116412_ENG     2

           201375_ENG      2
           201402_ENG    2.25
201405_ENG              2
201403_ENG              3
201404_ENG            2.25
201412_ENG            2.25

117300_ENG             3
117313_ENG             2
117323_ENG             3


mv_wvcc_a01_it_enus    2
mv_wvcc_a02_it_enus   2.5
mv_wvcc_a03_it_enus    1
mv_wvcc_a04_it_enus    2
mv_wvcc_a05_it_enus    2
mv_wvcc_a06_it_enus   1.5
mv_wvcc_a07_it_enus    2
mv_wvcc_a08_it_enus   2.5

mv_mvmo_a01_it_enus    1
mv_mvmo_a02_it_enus    1
mv_mvmo_a03_it_enus   0.5
mv_mvmo_a04_it_enus    1
mv_mvmo_a05_it_enus    1
mv_mvmo_a06_it_enus    1


113628_ENG             4

113687_ENG            5.75
113713_ENG             4.5

113736_ENG              5
113758_ENG            4.75


mw_mwfp_a01_it_enus    1


115304_ENG             4

112593_ENG             4
112681_ENG             5
112790_ENG             3
112804_ENG             3
112818_ENG             3
112836_ENG             4
112876_ENG             4
112893_ENG             6
113251_ENG             3
113373_ENG             4
113410_ENG             6
113467_ENG    3
112987_ENG    5

112501_ENG    4
112522_ENG    4
112537_ENG    3

67380_ENG     7
67419_ENG     4
67441_ENG     4
67459_ENG     5
67483_ENG     3
67498_ENG     3
67513_ENG     6
69327_ENG     3

113523_ENG    4
113522_ENG    6
113524_ENG    5
119873_ENG    3

113780_ENG    4
113781_ENG    4
113782_ENG    3
113783_ENG    4
113784_ENG    4

113960_ENG    4
113994_ENG    3
114012_ENG    4

113596_ENG    5
113597_ENG    4
113598_ENG    4
119842_ENG    6

114202_ENG    3.5
114249_ENG   5.75
114278_ENG    4.5
114220_ENG   6.25

115193_ENG    4
115203_ENG    5

115227_ENG    4
115245_ENG    5
115287_ENG    4

66242_ENG     4
66273_ENG     6
66296_ENG     4
66315_ENG     3
38413_ENG             4
38418_ENG             4
38423_ENG             3


ws_wsfl_a01_it_enus   2

ws_mwcd_a01_it_enus   2.5
ws_mwcd_a02_it_enus   1.5
ws_mwcd_a03_it_enus    2
ws_mwcd_a04_it_enus   1.5
ws_mwcd_a05_it_enus    2
ws_mwcd_a06_it_enus    2
ws_mwcd_a07_it_enus    1
ws_mwcd_a08_it_enus    2

ws_mwci_a01_it_enus    2
ws_mwci_a02_it_enus    2
ws_mwci_a03_it_enus   1.5
ws_mwci_a05_it_enus    2
ws_mwci_a04_it_enus    2
ws_mwci_a06_it_enus   1.5
ws_mwci_a07_it_enus    2
ws_mwci_a08_it_enus    2

ws_mwcf_a01_it_enus   0.5
ws_mwcf_a02_it_enus   1.5
ws_mwcf_a03_it_enus    2
ws_mwcf_a04_it_enus   1.5
ws_mwcf_a05_it_enus   1.5
ws_mwcf_a06_it_enus    2
ws_mwcf_a07_it_enus   1.5
ws_mwcf_a08_it_enus    2
ws_mwcf_a09_it_enus   2.5

ws_wsad_a01_it_enus    2
ws_wsad_a02_it_enus    2
ws_wsad_a03_it_enus   1.5
ws_wsad_a04_it_enus   2.5
ws_wsad_a05_it_enus   2.5
ws_wsad_a06_it_enus    1
ws_wsad_a07_it_enus    2
ws_wsad_a08_it_enus    2
ws_wsad_a09_it_enus    1
ws_wsad_a10_it_enus    2

ws_mwse_a01_it_enus   2.5
ws_mwse_a02_it_enus    2
ws_mwse_a03_it_enus    2
ws_mwse_a04_it_enus    2
ws_mwse_a05_it_enus   2.5
ws_mwse_a06_it_enus   2.5
ws_mwse_a07_it_enus    3
ws_mwse_a08_it_enus   2.5
ws_mwse_a09_it_enus   1.5
ws_mwse_a10_it_enus    2


209128_ENG              3
209131_ENG            2.25
209129_ENG              2
209130_ENG              2
209132_ENG            2.25

207483_ENG            2.25
207484_ENG            3.25
207485_ENG              2
207486_ENG            2.25


131361_ENG            3.25
131363_ENG            2.25
131364_ENG              2
131719_ENG            2.25
131365_ENG              3
131366_ENG              3
131367_ENG            2.25
131368_ENG            2.25

206379_ENG            2.75
206380_ENG            2.75
206381_ENG              2
206382_ENG              2
206383_ENG            1.25


31526_ENG              4
31531_ENG              2

31866_ENG              3
31870_ENG              5
31876_ENG              5
31882_ENG              5

31535_ENG              5
31541_ENG              6
31547_ENG              4


37403_ENG              4
37408_ENG              5
37413_ENG              4
37418_ENG              6
35686_ENG     5
35690_ENG     4


216868_ENG   1.25
216879_ENG   2.75
216889_ENG   2.75
216903_ENG     4
216940_ENG   2.25
216964_ENG     3
224535_ENG     2
224536_ENG    2.5
224537_ENG    1.5
224538_ENG     3
224539_ENG   2.25
224540_ENG    1.5


71568_ENG     5
71585_ENG     7
73559_ENG     2
76250_ENG     4
76289_ENG     3
76291_ENG     4

79046_ENG     3
78582_ENG     3
79047_ENG     6
79045_ENG     3
80100_ENG     4


230281_ENG   3.25
230282_ENG     2
230283_ENG   3.25
230284_ENG     2
230285_ENG   3.25
230286_ENG   1.75
230287_ENG    2.5


107814_ENG   2.75
107822_ENG   2.75
107848_ENG   3.25
113993_ENG   1.25
107849_ENG   2.25
211844_ENG   1.25
211845_ENG     3
211846_ENG     3
78920_ENG     2
78924_ENG     4

83855_ENG     3
110852_ENG    3
83877_ENG     4

80536_ENG     4
80533_ENG     4
80534_ENG     3
80535_ENG     3


99910_ENG     2


259928_ENG   2.75
259929_ENG   1.75
259930_ENG   2.75
259931_ENG   2.75
259932_ENG   1.75
259933_ENG    1.5
259934_ENG    1.5
259935_ENG   2.25
259936_ENG     2
259937_ENG   1.25
259938_ENG     2

259939_ENG   2.25
259941_ENG     3
259942_ENG   1.75
259943_ENG   2.25
259944_ENG   3.25
259945_ENG    3.5
259946_ENG     3
259947_ENG   2.25
259948_ENG   3.25
259940_ENG   3.25


221118_ENG   2.25
221129_ENG    2.5
221146_ENG     2
221157_ENG   2.75
221174_ENG   2.75
222680_ENG   2.75
221197_ENG   2.25
221186_ENG   2.25


220808_ENG   2.75
220809_ENG   2.75
            220810_ENG   3.25
            220811_ENG   3.25
            220812_ENG   3.25
            222623_ENG   1.75
            220813_ENG   3.25
ment Solution
            217662_ENG   2.25
            217663_ENG   2.25
            217664_ENG     2
            217665_ENG   2.75
            217666_ENG   1.75
            217667_ENG   2.75
            217668_ENG     2
            217669_ENG     2
            217670_ENG     2
            217671_ENG     2

           215024_ENG      1
           215025_ENG      2
           215026_ENG    2.75

           213772_ENG    2.25
           213781_ENG    1.75
           213750_ENG    1.75
           213759_ENG    2.25
           213799_ENG      2
           213809_ENG    1.75
           213818_ENG    1.75

           213968_ENG    2.75
           215592_ENG     2.5
           215591_ENG    2.15
           213970_ENG    1.75
           213971_ENG      3
           214921_ENG    2.25
           213974_ENG     2.5
           213975_ENG    1.75
           213976_ENG     1.5


           mntxk0002
           mntsk0002

           mnt70089
           mnt70270
           mnt70290

           mnt70291

           mnt70294

           mnt70297
mnt70293
mnt70284
mnt70285
mnt70298

mnt70299

mnt70271

mnt70272
mnt70350
mnt220601
mnt220602
mnt220603
mnt220604
mnt70620
mnt70630
mnt70631

mnt70624
mnt70621

mnt70622
mnt70236
mnt70640
mnt70642
mnt70643
mnt70646
mnt70647


TP70236_ENG

TP70624_ENG

TP70622_ENG
TP70620_ENG
TP70630_ENG
TP220604_ENG

TP70089_ENG
TP70270_ENG

TP70271_ENG

TP70272_ENG
TP70284_ENG
TP70285_ENG
TP70290_ENG

TP70291_ENG
TP70293_ENG

TP70294_ENG

TP70297_ENG
TP70298_ENG

TP70299_ENG
TP70350_ENG
TPSK0002_ENG
TPXK0002_ENG
TP220601_ENG
TP220603_ENG
TP70631_ENG
TP70621_ENG
TP70640_ENG
TP70642_ENG
TP70643_ENG
TP70646_ENG
TP70647_ENG



_pc_eg_70292

_pc_eg_70296

_pc_eg_70290

_pc_eg_70291

_pc_eg_70293

_pc_eg_70294

_pc_eg_70297

_pc_eg_70298

_pc_eg_444103




cs_ctnt_a01_it_enus    2
cs_ctnt_a02_it_enus   1.5
cs_ctnt_a03_it_enus   1.5
cs_ctnt_a05_it_enus    3
cs_ctnt_a06_it_enus   1.5
cs_ctnt_a07_it_enus   1.5
cs_ctnt_a08_it_enus   1.5
cs_ctnt_a09_it_enus    1
cs_ctnt_a10_it_enus    2
cs_ctnt_a11_it_enus    2
cs_ctnt_a12_it_enus   2.5

cs_sety_a01_it_enus    2
cs_sety_a02_it_enus    2
cs_sety_a03_it_enus    2
cs_sety_a04_it_enus    3
cs_sety_a05_it_enus   3.5
cs_sety_a06_it_enus    3
cs_sety_a07_it_enus    2
cs_sety_a08_it_enus   1.5
cs_sety_a09_it_enus   2.5

218678_ENG             3.5
218693_ENG             3.5
218703_ENG             2.5
218741_ENG            2.75
221224_ENG            1.75
218759_ENG            2.25
218763_ENG              2
218760_ENG            2.75
218761_ENG            2.75
218762_ENG            1.75


211788_ENG            1.75
211789_ENG            2.25

212561_ENG            2.75

210670_ENG            2.5


211517_ENG            2.75
211522_ENG            2.25
211521_ENG            3.25
211523_ENG            2.75
211519_ENG            3.25
211520_ENG            2.25
211518_ENG            2.75
211948_ENG            2.25
211516_ENG             2.5


80284_ENG              5

85776_ENG              3
84923_ENG              4
219522_ENG             2.5
219523_ENG            2.25
221229_ENG            2.25
219524_ENG             2.5


232047_ENG             2
232057_ENG            2.5


dt_voce_a01_it_enus    2
dt_voce_a02_it_enus    3
dt_voce_a03_it_enus   1.5


70446_ENG              4

84869_ENG              6
84870_ENG              6
84871_ENG              7
84873_ENG              6

243962_ENG             3
243975_ENG            2.5
243986_ENG            2.5
243998_ENG             2
244020_ENG            2.5
244031_ENG             2
244059_ENG             2
244069_ENG            3.5
244085_ENG            2.5
244096_ENG            2.5


cc_iuwn_a01_it_enus   1.5
cc_iuwn_a02_it_enus   1.5
cc_iuwn_a03_it_enus   1.5
cc_iuwn_a04_it_enus    2
cc_iuwn_a05_it_enus    2
cc_iuwn_a06_it_enus   2.5
cc_iuwn_a07_it_enus   2.5
cc_iuwn_a08_it_enus   1.5
cc_iuwn_a09_it_enus   2.5
cc_iuwn_a10_it_enus   1.5
cc_iuwn_a11_it_enus   1.5
cc_iuwn_a12_it_enus   1.5

cc_iins_a01_it_enus    2
cc_iins_a02_it_enus    2
cc_iins_a03_it_enus   1.5
cc_iins_a04_it_enus   2.5
cc_iins_a05_it_enus   2.5
cc_iins_a06_it_enus   1.5
cc_iins_a07_it_enus   1.5
cc_iins_a08_it_enus    2
cc_iins_a09_it_enus    1

cc_iiuc_a01_it_enus   2.1
cc_iiuc_a02_it_enus   1.5
cc_iiuc_a03_it_enus   1.5
cc_iiuc_a04_it_enus    1
cc_iiuc_a05_it_enus   1.5
cc_iiuc_a06_it_enus    1
cc_iiuc_a07_it_enus    1
cc_iiuc_a08_it_enus   1.5

cc_cstl_a01_it_enus    2
cc_cstl_a02_it_enus    2
cc_cstl_a03_it_enus   1.5
cc_cstl_a04_it_enus   1.5
cc_cstl_a05_it_enus    2
cc_cstl_a06_it_enus    2
cc_cstl_a07_it_enus   1.5
cc_cstl_a08_it_enus    2
cc_cstl_a09_it_enus    2

cc_cstp_a01_it_enus    2
cc_cstp_a03_it_enus   1.5
cc_cstp_a02_it_enus    2
cc_cstp_a04_it_enus   2.5
cc_cstp_a05_it_enus    2

259183_ENG            2.25
259193_ENG             2.5
259205_ENG             2.5
259215_ENG             2.5
259226_ENG             2.5
259238_ENG             1.5
259247_ENG            2.75
259260_ENG              2
259269_ENG              1
259275_ENG            1.25

253553_ENG             2.5
253554_ENG            2.25
253555_ENG             1.5
253556_ENG            1.75
253557_ENG             1.5
253558_ENG            1.75
253559_ENG              2
253560_ENG            1.75
253561_ENG            1.75
253562_ENG            1.75
253563_ENG            1.75
254004_ENG   2.25
254014_ENG   2.25
254025_ENG   2.25
254036_ENG    1.5
254044_ENG   1.75
254053_ENG   2.25
254064_ENG     2
254073_ENG   1.75
254081_ENG   1.25
254088_ENG    1.5

254454_ENG   1.5
254464_ENG   2.5
254475_ENG   1.5
254483_ENG   1.5
254490_ENG   1.5
254735_ENG   1.5
254717_ENG    2
254727_ENG   1.5
254741_ENG    1
254748_ENG   1.5

250733_ENG   2.5
250773_ENG   2.5
250908_ENG   2.5
250918_ENG    2
250927_ENG   2.5
250967_ENG   2.5
250980_ENG   2.5
250993_ENG    3

234790_ENG   2.25
234791_ENG     2
234792_ENG    2.5
234793_ENG    2.5
234794_ENG     2
234795_ENG     4
234796_ENG   4.25
234797_ENG   2.75
234798_ENG   3.25
234799_ENG   2.75

237583_ENG   2.5
237594_ENG    2
237604_ENG   1.5
237612_ENG    2
237622_ENG    2
237632_ENG   2.5
237645_ENG    2

241672_ENG    2
242001_ENG   2.25
242011_ENG   3.75
242024_ENG    4.5
242043_ENG     3
242057_ENG    2.5
242069_ENG   2.25
242079_ENG    2.5
242091_ENG    1.5
242099_ENG     3

244253_ENG   1.75
244371_ENG     2
244381_ENG     3
244382_ENG     2
244639_ENG    3.5
244383_ENG    2.5
244384_ENG    2.5
244385_ENG    3.5
244832_ENG   2.25
244387_ENG    2.5
244388_ENG     3
244386_ENG   2.75

245204_ENG   2.75
245217_ENG     2
245226_ENG     3
245239_ENG    2.5
245250_ENG   2.25
245263_ENG     2
245272_ENG   3.25
245543_ENG   2.25
245566_ENG    3.5
245554_ENG   2.75

246137_ENG   2.25
246147_ENG     2
246156_ENG   1.75
246166_ENG     2
246175_ENG     2
246184_ENG    2.5
246231_ENG     2
246334_ENG     3


108673_ENG    2
110508_ENG    3
108674_ENG    4
108675_ENG    3
108676_ENG    3
108677_ENG    3
108678_ENG    4
108679_ENG    3
108680_ENG    5
108681_ENG    3
108682_ENG    1


206760_ENG   2.75
206761_ENG   1.75
206762_ENG   1.25
206763_ENG   2.25


240031_ENG    1.5
240039_ENG   1.25
240047_ENG     2
240056_ENG    1.5
240062_ENG     2
240072_ENG    2.5
240082_ENG   1.75
240092_ENG    2.5
241020_ENG    2.5
241031_ENG    2.5
254190_ENG   2.25
254207_ENG   2.25


mnt640721
mntcissp
mnte20001
mntn10003
mntn10004
mntsy0101
mntsy0201
mntsscp
mnt1d0470
mnt156215
mnt642812
mnt642901

mnt70526cs

mnt70526vb

mnt70529cs

mnt70529vb
mnt642825
mnt642845
mnt640863
mnt640802
mnt640816
mnt640822
mnt642873
mnt640553
mnt640460


cc_iins_a01_tp_enus
cs_ctnt_a01_tp_enus
cc_iuwn_a01_tp_enus   1.5
TP640802_ENG
TPE20001_ENG
TPN10003_ENG
TPSY0101_ENG
TPSY0201_ENG
TP1D0470_ENG
TP156215_ENG
TP642812_ENG
TPCISSP_ENG
TPSSCP_ENG
TP642901_eng
TP642825_ENG
TP642845_ENG
TP640863_ENG
TP640822_ENG
TP640816_ENG
TP642873_ENG
cc_iiuc_a01_tp_enus   1.5
cs_sety_a02_tp_enus    1
cs_ctnt_a02_tp_enus


_pc_eg_444129
_pc_eg_444128
_pc_eg_444127

_pc_eg_444126

_pc_eg_444125
_pc_eg_444111
_pc_eg_444112
_pc_eg_444113
_pc_eg_444110
_pc_eg_444457
_pc_eg_444466
_pc_eg_444467
_pc_eg_444473
_pc_eg_444474
_pc_eg_444481
_pc_eg_444487
_pc_eg_444488
_pc_eg_444490
_pc_eg_444491
_pc_eg_444492
_pc_eg_444493
_pc_eg_444494
_pc_eg_444495
_pc_eg_444496
_pc_eg_444499
_pc_eg_444102
_pc_eg_444104
_pc_eg_444105
_pc_eg_444108
_pc_eg_444122

_pc_eg_444130




255352_ENG      2.5
255364_ENG      1.5
255373_ENG      2.5
255385_ENG      2.5
255397_ENG       2
255408_ENG      1.5
255415_ENG       2
255423_ENG       2
255433_ENG       2
255444_ENG      1.5
255451_ENG      2.5

255701_ENG        2
255770_ENG       2.5
255814_ENG       2.5
255825_ENG        2
255834_ENG       2.5
255845_ENG        2
255854_ENG      2.25

256882_ENG      1.75
256975_ENG      1.75
257033_ENG      2.75
257046_ENG      1.75
257060_ENG      2.25
257071_ENG      2.25
257081_ENG       2.5
257108_ENG        2
257117_ENG      1.25

257179_ENG      1.75
257188_ENG      1.25
257195_ENG      1.25
257202_ENG      1.25

257492_ENG      2.25
257503_ENG        2
257513_ENG              2
257522_ENG            1.75

257867_ENG            1.75
257876_ENG             1.5
257884_ENG             1.5
257896_ENG            1.75

257801_ENG             2
257810_ENG            1.5
257817_ENG            1.5
257825_ENG             2

259958_ENG            2.25
259959_ENG             2.5
259960_ENG              2
259961_ENG            1.25

260277_ENG            2.25

260278_ENG              2
260279_ENG              2
260280_ENG            1.75
260281_ENG            1.75
260282_ENG            1.75
260283_ENG            1.25
260284_ENG

260269_ENG              2
260270_ENG            1.25
260271_ENG            1.75
260272_ENG              2
260273_ENG            2.25
260274_ENG            2.25
260275_ENG              2
260276_ENG            1.25

od_odpt_a01_it_enus   1.5
od_odpt_a02_it_enus   1.5
od_odpt_a03_it_enus   2.5
od_odpt_a04_it_enus   2.5
od_odpt_a05_it_enus    2
od_odpt_a06_it_enus    2
od_odpt_a07_it_enus   1.5
od_odpt_a08_it_enus   2.5

od_ortw_a01_dt_enus    2
od_ortw_a02_dt_enus   2.5
od_ortw_a03_dt_enus    2
od_ortw_a04_dt_enus    3
od_ortw_a05_dt_enus   2.5
od_odsb_a01_it_enus    1
od_odsb_a02_it_enus    1
od_odsb_a03_it_enus    2
od_odsb_a04_it_enus    1
od_odsb_a05_it_enus   1.5

od_orac_a01_it_enus    3
od_orac_a02_it_enus    3
od_orac_a03_it_enus   1.5
od_orac_a04_it_enus   1.5
od_orac_a05_it_enus   1.5
od_orac_a06_it_enus    2

od_odsc_a01_it_enus   1.5
od_odsc_a02_it_enus    1
od_odsc_a03_it_enus   1.5
od_odsc_a04_it_enus   1.5
od_odsc_a07_it_enus   1.5


212481_ENG            2.75
212479_ENG              2
212480_ENG            2.25
212478_ENG            2.25
212477_ENG            2.25
221273_ENG            2.25
221274_ENG            2.25
221275_ENG            2.25
221276_ENG            1.25

216104_ENG            3.25
216206_ENG              3
216164_ENG            2.25
216205_ENG            3.25
223292_ENG            2.25
223293_ENG              2
223294_ENG              2
223295_ENG              2
223296_ENG              2
223297_ENG            2.75

216518_ENG            2.25
216530_ENG              2
217616_ENG              2
216540_ENG              2
216554_ENG              3
216563_ENG            2.75

216687_ENG            2.75
216700_ENG            2.75
216717_ENG             1.5
216725_ENG              2
216739_ENG              4
218842_ENG            2.25

210040_ENG            2.25
210050_ENG              2
210057_ENG            3.25
210074_ENG            3.25
210086_ENG            2.25
210095_ENG              3
220637_ENG              3
220638_ENG            2.25
220639_ENG            2.25
220640_ENG            2.75
220641_ENG              2
220642_ENG            2.25

249293_ENG             2.5
249294_ENG             2.5
249295_ENG              3
249296_ENG             2.5
249297_ENG             3.5
249298_ENG              3
249299_ENG              2
249300_ENG             2.5
249301_ENG            2.75
249302_ENG              2
249303_ENG              4


222590_ENG              3
222604_ENG             2.5
222605_ENG            3.25
222606_ENG              4
222607_ENG            2.75
222608_ENG            4.25
222609_ENG            1.75


78565_ENG              1
78580_ENG              4

80740_ENG              3
80751_ENG              3
80761_ENG              2


md_mcim_a01_it_enus   1.5
md_mcim_a02_it_enus   1.5
md_mcim_a03_it_enus    2
md_mcim_a04_it_enus    2
md_mcim_a05_it_enus   2.5
md_mcim_a06_it_enus    2
md_mcim_a07_it_enus   1.5
md_mcim_a08_it_enus    2

md_msdd_a01_it_enus   2.5
md_msdd_a02_it_enus    1
md_msdd_a03_it_enus   1.5
md_msdd_a04_it_enus    1
md_msdd_a05_it_enus    2
md_msdd_a06_it_enus    2
md_msdd_a07_it_enus   2.5
md_msdd_a08_it_enus   1.5


234620_ENG              3
234633_ENG              3
234647_ENG              3
234661_ENG              3
234686_ENG              2
234704_ENG              3
234718_ENG            2.75
234730_ENG            1.25
234771_ENG              3
234927_ENG            1.75

236740_ENG            2.25
236752_ENG              3
236765_ENG            2.75
236779_ENG              2
236789_ENG            2.25
236970_ENG             2.5

237852_ENG              3
237864_ENG              2
237874_ENG              3
238143_ENG             2.5
238510_ENG             2.5
237888_ENG            3.25

256066_ENG              3
256067_ENG             2.5
256068_ENG            2.25
256069_ENG            2.25
256162_ENG              3
256268_ENG            2.25
256270_ENG            2.25
256269_ENG            2.25
256271_ENG            2.25

256868_ENG            2.25
256869_ENG              2
256870_ENG            2.25
256871_ENG              1
256872_ENG     2
256873_ENG   1.25
256874_ENG   2.25
256875_ENG   1.25
256999_ENG     2


31478_ENG     2
31489_ENG     2

31493_ENG     2
31496_ENG     1
31499_ENG     2
31552_ENG     2

31556_ENG     2
31560_ENG     2
31563_ENG     2
31566_ENG     2
31569_ENG     1
31571_ENG     2

31478_ENG     2
31493_ENG     2
31496_ENG     1
31571_ENG     2
31898_ENG     1
31901_ENG     2
31905_ENG     3
31910_ENG     2
31913_ENG     3
31917_ENG     2
31920_ENG     2


mnt70431

mnt70443

mnt70444
mnt1z0007
mnt1z0030
mnt1z0031
mnt1z0032
mnt1z0033
mnt1z0040
mnt1z0042
mnt1z0043
mnt1z0047
mnt1z0051
mnt1z0050
mnt1z0052
mnt1z0053


od_osfd_a01_tp_enus   2
TP1Z0050_ENG
TP1Z0047_ENG
TP1Z0043_ENG

TP70444_ENG

TP70443_ENG
TP70431_ENG
TP1Z0042R2_ENG
TP1Z0040_ENG
TP1Z0033_ENG
TP1Z0032_ENG
TP1Z0031_ENG
TP1Z0007_ENG
od_oaws_a01_tp_enus


_pc_eg_444471
_pc_eg_444472
_pc_eg_444478
_pc_eg_444479
_pc_eg_444480
_pc_eg_444469
_pc_eg_444470
_pc_eg_444476
_pc_eg_444477
_pc_eg_orc001
_pc_eg_orc002
_pc_eg_orc003
_pc_eg_orc004
_pc_eg_orc005
_pc_eg_orc007
_pc_eg_orc008
_pc_eg_orc012
_pc_eg_orc009
_pc_eg_orc011
_pc_eg_orc013
_pc_eg_orc014
_pc_eg_orc015
_pc_eg_orc016
_pc_eg_orc017
_pc_eg_orc019
_pc_eg_orc020
_pc_eg_orc021
_pc_eg_orc022
_pc_eg_orc010
_pc_eg_orc018
232548_ENG        2
232549_ENG      1.25
232550_ENG        2
232551_ENG      1.75
232552_ENG       2.5

234037_ENG      2.75
234038_ENG      3.25
234039_ENG        3
234040_ENG       1.5
234041_ENG       2.5
234043_ENG      1.25
234044_ENG      2.25

238819_ENG        2
238828_ENG        2
238838_ENG      1.75
238847_ENG        2
238856_ENG        2
238857_ENG      1.75
238858_ENG       2.5
238869_ENG        2

242461_ENG      1.5
242480_ENG       2


7198_ENG         2
7202_ENG         2

15110_ENG        2

234171_ENG       2.5
234268_ENG      1.75
234277_ENG      2.75
234278_ENG      1.75
234279_ENG      2.75
234280_ENG      2.25
234281_ENG      1.75

235539_ENG       2.5
235540_ENG       3.5
235541_ENG      2.75


_pc_eg_444497
_pc_eg_444498
31587_ENG              3
31592_ENG              3
31607_ENG              4


234939_ENG            3.75
234940_ENG              2
234941_ENG            1.75
234942_ENG              2
234943_ENG              3

237336_ENG             3
237337_ENG             3
237338_ENG             2
237339_ENG             2
237340_ENG             3
237341_ENG            2.5
237342_ENG            2.5


114938_ENG             4
114955_ENG             3


at_pcsf_a01_it_enus    2
at_pcsf_a02_it_enus    3

at_icsf_a01_it_enus   2.5
at_icsf_a02_it_enus   2.5

at_idcs_a01_it_enus    2

at_dcsf_a01_it_enus   2.5
at_dcsf_a02_it_enus   1.5
at_dcsf_a03_it_enus   1.5
at_dcsf_a04_it_enus    2
at_dcsf_a05_it_enus   2.5
at_dcsf_a06_it_enus   2.5
at_dcsf_a07_it_enus    2

at_fcsf_a01_it_enus    2
at_fcsf_a02_it_enus   2.5
at_fcsf_a03_it_enus    3
at_fcsf_a04_it_enus   2.5
at_fcsf_a05_it_enus    2
at_fcsf_a06_it_enus    2
at_fcsf_a07_it_enus   1.5

at_aafd_a01_it_enus    1
at_fwcs_a01_it_enus    2

at_capv_a01_it_enus   1.5

at_rean_a01_dt_enus   1.5

at_adan_a01_it_enus    2

221552_ENG            2.75

at_fcst_a01_it_enus    2
at_fcst_a02_it_enus   2.5
at_fcst_a03_it_enus    2
at_fcst_a04_it_enus   1.5
at_fcst_a05_it_enus    2
at_fcst_a06_it_enus   1.5
at_fcst_a07_it_enus   1.5

at_dcst_a01_it_enus   2.5
at_dcst_a02_it_enus    3
at_dcst_a03_it_enus    2
at_dcst_a04_it_enus   1.5
at_dcst_a05_it_enus    2
at_dcst_a06_it_enus    2
at_dcst_a07_it_enus   1.5

at_pcst_a01_it_enus    3
at_pcst_a02_it_enus    2
at_pcst_a03_it_enus   2.5
at_pcst_a04_it_enus   1.5

at_icst_a01_it_enus    3
at_icst_a02_it_enus   2.5
at_icst_a03_it_enus   2.5
at_icst_a04_it_enus   2.5
at_icst_a05_it_enus   2.5
at_icst_a06_it_enus   2.5

at_adab_a01_dt_enus   2.5
at_adab_a02_dt_enus   1.1
at_adab_a03_dt_enus   1.4
at_adab_a04_dt_enus   1.9

at_adar_a01_dt_enus   2.5


218847_ENG             2.5
218846_ENG            1.75
218848_ENG            1.75
218849_ENG            2.75
218850_ENG            1.75
218851_ENG             1.5
sl_jasc_a01_it_enus    2
sl_jasc_a02_it_enus   2.5
sl_jasc_a03_it_enus    2

70151_ENG              4
70152_ENG              5

115406_ENG             5
115427_ENG             3

110402_ENG             3
109372_ENG             3

213606_ENG            1.25
215282_ENG            2.25
213612_ENG            2.75
213638_ENG             1.5
213609_ENG            1.75
213614_ENG             2.5


mnt502
mnt1d0510


TP1D0510_ENG
TP502_ENG




ib_itlu_a01_it_enus   1.5
ib_itlu_a02_it_enus   2.4
ib_itlu_a03_it_enus   1.1
ib_itlu_a04_it_enus    2
ib_itlu_a05_it_enus   2.5
ib_itlu_a06_it_enus   2.5
ib_itlu_a07_it_enus    2
ib_itlu_a08_it_enus   1.5
ib_itlu_a09_it_enus   1.5

STGY0221              2.5
STGY0222              1.5
STGY0223              2.5
STGY0220              0.5

MGMT0121              3.5
MGMT0122               3
MGMT0123              4.5
MGMT0124               3
MGMT0125              6.5
MGMT0120              0.5
MGMT012S              0.5

MGMT0291              2.5
MGMT0292              3.5
MGMT0293              4.5
MGMT0294              3.5
MGMT0290              0.5

CUST0161              4.5
CUST0162               5
CUST0163              4.5
CUST0164              3.5
CUST0160              0.5

ib_itil_a01_it_enus   1.5
ib_itil_a02_it_enus   2.4
ib_itil_a03_it_enus   1.1
ib_itil_a04_it_enus    2
ib_itil_a05_it_enus   2.5
ib_itil_a06_it_enus   2.5
ib_itil_a07_it_enus    2
ib_itil_a08_it_enus   1.5
ib_itil_a09_it_enus   1.5

CONS0131               4
CONS0132               3
CONS0133               4
CONS0134              2.5

cust_06_a01_bs_enus   3.5
cust_06_a02_bs_enus    3
cust_06_a03_bs_enus    3

cust_07_a01_bs_enus   3.5
cust_07_a02_bs_enus   3.5
cust_07_a03_bs_enus   3.5

cust_08_a01_bs_enus    3
cust_08_a02_bs_enus   3.5
cust_08_a03_bs_enus    3
cust_08_a04_bs_enus    2


TPITV3F_ENG


mntitv3f
proj_01_a01_bs_enus   2.5
proj_01_a02_bs_enus    3
proj_01_a03_bs_enus    2
proj_01_a04_bs_enus   2.5
proj_01_a05_bs_enus    2
PROJ001A              0.5

proj_02_a01_bs_enus    2
proj_02_a02_bs_enus   2.5
proj_02_a03_bs_enus   1.5
proj_02_a04_bs_enus   2.5
proj_02_a05_bs_enus   1.5
proj_02_a06_bs_enus    2

proj_03_a01_bs_enus   2
proj_03_a02_bs_enus   2
proj_03_a03_bs_enus   2

proj_04_a01_bs_enus    1
proj_04_a02_bs_enus    2
proj_04_a03_bs_enus    2
proj_04_a04_bs_enus    2
proj_04_a05_bs_enus    2
proj_04_a06_bs_enus   1.5

proj_05_a01_bs_enus    2
proj_05_a02_bs_enus   1.5
proj_05_a03_bs_enus    2

proj_06_a01_bs_enus    2
proj_06_a02_bs_enus   1.5
proj_06_a03_bs_enus    1

proj_07_a01_bs_enus    2
proj_07_a02_bs_enus   1.5
proj_07_a03_bs_enus   1.5

proj_08_a01_bs_enus   2
proj_08_a02_bs_enus   2
proj_08_a03_bs_enus   2

proj_09_a01_bs_enus    2
proj_09_a02_bs_enus   1.5

proj_10_a01_bs_enus   2
proj_10_a02_bs_enus   2

proj_11_a01_bs_enus    2
proj_11_a02_bs_enus    2
PROJ011A              0.5
proj_12_a01_bs_enus    2
proj_12_a02_bs_enus    2
PROJ012A              0.5

proj_13_a01_bs_enus   1.5
proj_13_a02_bs_enus    2
proj_13_a03_bs_enus    2
proj_13_a04_bs_enus    2

proj_14_a01_bs_enus   2
proj_14_a02_bs_enus   2

proj_15_a01_bs_enus   1.5
proj_15_a02_bs_enus    2

proj_16_a01_bs_enus   1.5
proj_16_a02_bs_enus    2

PROJ0511              2.5
PROJ0512               2
PROJ0513              1.5
PROJ0514              2.5
PROJ0515              1.5
PROJ0510              0.5
BLTPR051

PROJ0521              2.5
PROJ0522               2

PROJ0531              1.5
PROJ0532               2

PROJ0541              2.5
PROJ0542               3

PROJ0551              1.5
PROJ0552               2

PROJ0561               2
PROJ0562              2.5

PROJ0571              1.5
PROJ0572               3
PROJ0570              0.5

PROJ0581              2.5
PROJ0582               2
PROJ0580              0.5

PROJ0591              2.5
PROJ0592               2
PROJ0593              2.5
PROJ0601              2.5
PROJ0602              2.5
PROJ0600              0.5

232192_ENG            2.25
232202_ENG            1.75
232209_ENG            3.25
232224_ENG            2.75
232292_ENG              3

PROJ0041               3
PROJ0042               3

PROJ0361               5
PROJ0362               5
PROJ0363              5.5
PROJ0364               6
PROJ0365              5.5
PROJ0366              4.5
PROJ0360              0.5
FE0014_eng

PROJ0351               4
PROJ0352              4.5
PROJ0353               5
PROJ0354              5.5
PROJ0355              4.5
PROJ0350              0.5
PROJ035S              0.5
FE0013_eng

TPCAPM_ENG
TPPMP3ED_ENG
pm_proj_a01_tp_enus

mntpmp4ed
mntpmp3ed

mntcapm3ed

_pc_eg_444123


team_01_a01_bs_enus    3
team_01_a02_bs_enus   3.5
team_01_a03_bs_enus   3.5
team_01_a04_bs_enus    4
TEAM001A              0.5
TEAM001B              0.5

team_02_a01_bs_enus    1
team_02_a02_bs_enus   1
team_02_a03_bs_enus   1
team_02_a04_bs_enus   1
team_02_a05_bs_enus   1

team_03_a01_bs_enus   1
team_03_a02_bs_enus   1
team_03_a03_bs_enus   1
team_03_a04_bs_enus   1
team_03_a05_bs_enus   1
team_03_a06_bs_enus   1

TEAM0171               4
TEAM0172               3
TEAM0173              3.5
TEAM0170              0.5
BLTTE017

TEAM0211              3.5
TEAM0212              2.5
TEAM0213              2.5
TEAM0214               3
TEAM0215              2.5
TEAM0216              1.5
TEAM0210              0.5


ib_buap_a01_it_enus   2

cons_01_a01_bs_enus   1.5
cons_01_a02_bs_enus   2.5
cons_01_a03_bs_enus    2
cons_01_a04_bs_enus   2.5
cons_01_a05_bs_enus   3.5
cons_01_a06_bs_enus    3
cons_01_a07_bs_enus   1.5
cons_01_a08_bs_enus    3
     Área      Curriculum         Series


WEB DESIGN
              Macromedia
                        Macromedia Dreamweaver MX: Foundation I

              Adobe
                            Adobe Photoshop 7.0


PROJECT EFFECTIVENESS
             Team Building Curriculum - European/Castilian Spanish
                        Participating in a Project Team



                            Cultivating a High-performance Project Team



                            Participating in Teams


PROJECT EFFECTIVENESS
             Team Building Curriculum - Latin American Spanish
                        Global Business Strategy

                            Managing and Leading the Virtual Team


                            Cultivating a High-performance Project Team



                            Participating in a Project Team



                            Participating in Teams
                                                                 Título del curso




  Macromedia Dreamweaver MX: Foundation I
                 Uso de herramientas básicas de Dreamweaver MX

  Adobe Photoshop 7.0
                  Iniciación en Photoshop 7.0 / Getting Started with Photoshop 7.0


ding Curriculum - European/Castilian Spanish
  Participating in a Project Team
                     Habilidades de comunicación del equipo de proyecto / Project Team Communication Skills
                     La formación de equipos es un trabajo interno / Team-building Is an Inside Job
                     Resolución de problemas en equipos de proyectos / Troubleshooting for Project Teams
  Cultivating a High-performance Project Team
                     Formación de un equipo de alto rendimiento / Building a High-performance Team
                     Aprovechar el conocimiento colectivo / Harnessing Collective Knowledge
                     Mantener el máximo rendimiento del equipo de proyecto / Maintaining Project Team Peak Performance
  Participating in Teams
                     Estrategias para la formación de equipos / Effective Team-building Strategies


ding Curriculum - Latin American Spanish
  Global Business Strategy
                     Afrontar y resolver conflictos / Confronting and Resolving Conflict
  Managing and Leading the Virtual Team
                     Colaboración en equipos virtuales / Collaboration in Virtual Teams
                     Gestion de un proyecto virtual / Virtual Project Management
  Cultivating a High-performance Project Team
                     Formar un equipo de alto rendimiento / Building a High-performance Team
                     Harnessing Collective Knowledge / Harnessing Collective Knowledge
                     Mantener el máximo rendimiento del equipo de proyecto / Maintaining Project Team Peak Performance
  Participating in a Project Team
                     Habilidades de comunicación del equipo de proyecto / Project Team Communication Skills
                     La formación de equipos es un trabajo interno / Team-building Is an Inside Job
                     Resolución de problemas en equipos de proyectos / Troubleshooting for Project Teams
  Participating in Teams
                     Comunicación efectiva en los equipos / Effectively Communicating in Teams
                     La función del individuo en el equipo / The Individual's Role in a Team
               Tiempo
Nº curso   estimado (hrs)




72415_ES         5


82825_ES         3




TEAM2132         3
TEAM2133         3
TEAM2134         3

TEAM2141         2
TEAM2142        2.5
TEAM2145        2.5

TEAM2171         4




TEAM1106         2

TEAM1223        3.5
TEAM1224         2

TEAM1141         2
TEAM1142         3
TEAM1145        2.5

TEAM1132         3
TEAM1133         3
TEAM1134         3

TEAM1172         3
TEAM1173        3.5
   Área      Curriculum        Series


DESKTOP COMPUTER SKILLS
           Adobe
                          Adobe PhotoShop CS4


                          Adobe Illustrator CS4


                          Adobe InDesign CS4

                          Adobe Dreamweaver CS4




                          Adobe Flash CS4




                          Adobe AIR for Flash Developers

                          Adobe Fireworks CS4

                          Adobe Captivate 4

                          Adobe Reader 9

                          Adobe Acrobat 9

                          Adobe Reader 6.0

                          Adobe Flash CS3




                          Adobe Dreamweaver CS3
               Adobe Photoshop CS3




               Adobe Illustrator CS3




               Adobe Acrobat 8.0




               Adobe Reader 8.0

Best Practices for Desktop Users
                Information Security Best Practices for Business Users




Microsoft Office 2007
               Microsoft Office 2007: New Features




               Microsoft Office 2007: Beginning Word




               Microsoft Office 2007: Advanced Word



               Microsoft Office 2007: Word for the Power User



               Microsoft Office 2007: Beginning Excel
Microsoft Office 2007: Advanced Excel



Microsoft Office 2007: Excel for the Power User



Microsoft Office 2007: Beginning PowerPoint



Microsoft Office 2007: Advanced PowerPoint


Microsoft Office 2007: Beginning Outlook




Microsoft Office 2007: Advanced Outlook



Microsoft Office 2007: Outlook for the Power User



Microsoft Office 2007: Beginning Access




Microsoft Office 2007: Advanced Access


Microsoft Office 2007: Access for the Power User


Microsoft Office 2007: Beginning Visio



Microsoft Office 2007: Beginning Project
              Microsoft Office 2007: Advanced Project


              Microsoft Office 2007: Publisher


              Microsoft Office SharePoint Server 2007 End User


              Microsoft Office 2007: Collaborating, Communicating, and Sharing Information


              Microsoft Office Project Server 2007: Managing Projects




              Microsoft Office 2007: Outlook Web Access


              Microsoft Office Live Meeting 2007 for End Users


Microsoft Office XP
               Microsoft Office XP - Advanced Access 2002


              Microsoft Office XP: Advanced Excel 2002


              Microsoft Office XP: Advanced FrontPage 2002


              Microsoft Office XP: Advanced Outlook 2002

              Microsoft Office XP: Advanced PowerPoint 2002


              Microsoft Office XP: Advanced Word 2002



              Microsoft Office XP: Beginning FrontPage 2002


              Microsoft Office XP: Beginning Outlook 2002

              Microsoft Office XP: Beginning PowerPoint 2002

              Microsoft Office XP: Beginning Word 2002
              Microsoft Office XP: Common Features Across Office Applications

              Microsoft Office XP: New Features for Advanced Users

              Microsoft Office XP: Beginning Visio 2002


              Microsoft Office XP: New Office-wide Features

              Microsoft Office XP: New Features for End-Users

              Microsoft Office XP: Beginning Access 2002


              Microsoft Office XP: Beginning Excel 2002


Microsoft Windows 7
              Microsoft Windows 7: First Look for End Users

Microsoft Windows XP for End Users
              Microsoft Windows XP: Getting Started

              Microsoft Windows XP - New Features


              Microsoft Windows XP for Beginners


Microsoft Office 2003
               Microsoft Office 2003: New Features




              Microsoft Office 2003: Getting Started


              Microsoft Office 2003: Beginning Word




              Microsoft Office 2003: Advanced Word
Microsoft Office 2003: Beginning Excel




Microsoft Office 2003: Advanced Excel




Microsoft Office 2003: Beginning PowerPoint




Microsoft Office 2003: Advanced PowerPoint




Microsoft Office 2003: Beginning Access




Microsoft Office 2003: Advanced Access




Microsoft Office 2003: Beginning Outlook




Microsoft Office 2003: Advanced Outlook




Microsoft Office 2003: Outlook for the Power User
                Microsoft Office 2003: Beginning Project Professional



                Microsoft Office 2003: Advanced Project Professional




                Microsoft Office 2003: Visio for Beginners



                Microsoft Office 2003: Beginning FrontPage




                Microsoft Office 2003: Advanced FrontPage




                Microsoft Office 2003: Publisher




Microsoft Project 2002
               Microsoft Project 2002: Beginners



                Microsoft Project 2002: Advanced


Home User: Home and Personal Finance
             QuickBooks Pro 2009 Fundamentals

Home and Personal
             Home Networking with Microsoft Windows XP

Lotus Notes 8
                Lotus Notes 8: New Features for End Users

                Lotus Notes 8: End User




Lotus Notes 7
                Lotus Notes 7: End User




Microsoft Internet Explorer 8
               Microsoft Internet Explorer 8: End User


Microsoft Internet Explorer 7
               Microsoft Internet Explorer 7: End User


Microsoft Internet Explorer 6
               Microsoft Internet Explorer 6


Microsoft Internet Explorer 5.5
               Internet Explorer 5.5: Getting Started

Seagate Crystal Reports
              Crystal Reports XI: Report Writing Basics


Microsoft Windows Vista
              Microsoft Windows Vista: New Features for End Users


                Microsoft Windows Vista for the End User



Mentoring Assets
              Mentoring Assets
Test Preps
             Test Preps
                                                   Título del curso




e PhotoShop CS4
             Photoshop CS4: Getting Started
             Photoshop CS4: Beyond the Basics
e Illustrator CS4
             Illustrator CS4: Getting Started
             Illustrator CS4: Beyond the Basics
e InDesign CS4
             Adobe InDesign CS4: Fundamentals
e Dreamweaver CS4
             Setting up a Site and Adding Content in Dreamweaver CS4
             Adding Links and Images in Dreamweaver CS4
             Tables, Accessibility, and Standards in Dreamweaver CS4
             Reusing Content in Dreamweaver CS4
             Creating Interactive Web Pages in Dreamweaver CS4
             Cascading Style Sheets in Dreamweaver CS4
             Dreamweaver CS4 Site Maintenance and Advanced Concepts
e Flash CS4
             Introduction to Adobe Flash CS4 Professional
             Drawing and Working with Images in Flash CS4
             Using Flash CS4 Libraries, Text, and Components
             Animation in Flash CS4
             ActionScript and Multimedia in Flash CS4
             Workflow and Adobe Integration in Flash CS4
             Creating Navigation and Publishing Movies in Flash CS4
e AIR for Flash Developers
             Adobe AIR for Flash Developers
e Fireworks CS4
             Adobe Fireworks CS4: Fundamentals
e Captivate 4
             Adobe Captivate 4

              Adobe Reader 9
e Acrobat 9
            Adobe Acrobat 9: Fundamentals
e Reader 6.0
            Using Adobe Reader 6.0
e Flash CS3
            Introduction to the Features of Flash CS3
            Drawing and Working with Symbols in Flash CS3
            Using Text and Components in Flash CS3
            Animation in Flash CS3
            ActionScript, Sound, and Video in Flash CS3
            Workflow and Program Integration in Flash CS3
            Creating Navigation and Publishing Movies in Flash CS3
e Dreamweaver CS3
            Setting up a Site and Adding Content in Dreamweaver CS3
              Adding Links, Images, and Flash Objects in Dreamweaver CS3
              Tables, Accessibility, and Standards in Dreamweaver CS3
              Reusing Content in Dreamweaver CS3
              Creating Interactive Web Pages in Dreamweaver CS3
              Cascading Style Sheets in Dreamweaver CS3
              Dreamweaver CS3 Site Maintenance and Advanced Concepts
 e Photoshop CS3
              Photoshop CS3 Basics
              Selections and Layers in Photoshop CS3
              Advanced Tools in Photoshop CS3
              Photoshop CS3 Animation and Automation
 e Illustrator CS3
              Getting Started with Illustrator CS3
              Coloring Objects and Using Brushes in Illustrator CS3
              Manipulating Objects in Illustrator CS3
              Using Type and Symbols in Illustrator CS3
              Importing and Tracing Images, and Applying Effects in Illustrator CS3
              Exporting and Printing Artwork in Illustrator CS3
 e Acrobat 8.0
              Creating and Working with PDFs in Adobe Acrobat 8
              Editing and Reviewing in Adobe Acrobat 8
              Forms and Document Security in Adobe Acrobat 8
              Advanced Features of Adobe Acrobat 8
 e Reader 8.0
              Using Adobe Reader 8
esktop Users
 mation Security Best Practices for Business Users
              Introduction to information security
              Operational information security
              Malicious code and information security
              Information security and the Internet

 soft Office 2007: New Features
             New Features for End Users in Microsoft Office 2007
             Microsoft Office Excel, PowerPoint, and Outlook 2007
             Microsoft Access 2007 and Microsoft Publisher 2007
             Sharing and Collaboration in Microsoft Office Enterprise 2007
 soft Office 2007: Beginning Word
             Getting Started with Word 2007
             Working with Text and Paragraphs in Word 2007
             Structuring, Editing, Saving, and Opening Documents in Word 2007
             Printing, Help, and Automated Formatting in Word 2007
             Working with Documents in Word 2007
 soft Office 2007: Advanced Word
             Advanced Formatting in Word 2007
             Advanced Document Navigation and Document Reviews in Word 2007
             Using Tables, Charts, and Graphics in Word 2007
 soft Office 2007: Word for the Power User
             Advanced Data Manipulation Features in Word 2007
             Advanced Document Features in Word 2007
             Collaborative Features in Word 2007
 soft Office 2007: Beginning Excel
            Getting Started with Excel 2007
            Manipulating and Formatting Data and Worksheets
            Reviewing and Printing in Excel 2007
            Excel 2007 Formulas and Functions
            Excel 2007 Charts, Pictures, Themes, and Styles
soft Office 2007: Advanced Excel
            Advanced Formatting in Excel 2007
            Advanced Data Management in Excel 2007
            Advanced Customization in Excel 2007
soft Office 2007: Excel for the Power User
            Analyzing Data in Excel 2007
            Protecting and Sharing Excel 2007 Workbooks
            Exchanging Data with Excel 2007
soft Office 2007: Beginning PowerPoint
            Getting Started with PowerPoint 2007
            Adding Graphics to Presentations in PowerPoint 2007
            Adding Multimedia and Animations to Presentations in PowerPoint 2007
soft Office 2007: Advanced PowerPoint
            Creating Custom Slide Shows in PowerPoint 2007
            Distributing Presentations in PowerPoint 2007
soft Office 2007: Beginning Outlook
            Getting Started with Outlook 2007
            Formatting and Managing E-mail in Outlook 2007
            Using the Calendar in Outlook 2007
            Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007
            Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007
soft Office 2007: Advanced Outlook
            Customizing Outlook 2007 and Using the Journal
            Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007
            Working with SharePoint, Calendars, and Forms in Outlook 2007
soft Office 2007: Outlook for the Power User
            Data Security, Archiving, and Working Offline in Outlook 2007
            Instant, Text, and Unified Messaging in Outlook 2007
            Business Contact Manager with Outlook 2007
soft Office 2007: Beginning Access
            Getting Started with Access 2007
            Basic Access 2007 Tables
            Basic Access 2007 Forms
            Queries and Reports in Access 2007
soft Office 2007: Advanced Access
            Importing and Exporting Data and Data Presentation in Access 2007
            Advanced Data Management in Access 2007
soft Office 2007: Access for the Power User
            Programmability and Administration in Access 2007
            Database Administration in Access 2007
soft Office 2007: Beginning Visio
            Creating Visio 2007 Diagrams
            Enhancing and Customizing Diagrams in Visio 2007
            Collaborating and Using Visio 2007 With Other Programs
soft Office 2007: Beginning Project
            Creating and Designing a Project with Project Server 2007
            Specifying and Assigning Resources in Project 2007
            Tracking and Reporting Progress with Project Server 2007
soft Office 2007: Advanced Project
            Advanced Customization with MS Project 2007
            Project Data Management and Performance with MS Project 2007
soft Office 2007: Publisher
            Creating Customized Publications with Publisher 2007
            Extending Publisher 2007 Beyond Publications
soft Office SharePoint Server 2007 End User
            SharePoint 2007 Essentials
            Creating and Managing Personal Sites and Searches in SharePoint 2007
soft Office 2007: Collaborating, Communicating, and Sharing Information
            Microsoft Office 2007: Collaborating with Groove and Communicator
            Microsoft Office 2007: Sharing Information with OneNote 2007
soft Office Project Server 2007: Managing Projects
            Initiating Projects with Project Server 2007
            Planning Projects with Project Server 2007
            Managing Resource Capacity in Project Server 2007
            Executing Projects with Project Server 2007
            Monitoring, Controlling, and Closing Projects with Project Server 2007
soft Office 2007: Outlook Web Access
            Using Outlook Web Access 2007
            Outlook Web Access 2007 Advanced Features
soft Office Live Meeting 2007 for End Users
            Attending a Microsoft Office 2007 Live Meeting
            Hosting a Microsoft Office 2007 Live Meeting

soft Office XP - Advanced Access 2002
            Advanced Database Design in Access 2002
            Advanced Database Features in Access 2002
soft Office XP: Advanced Excel 2002
            Advanced Data Management in Excel 2002
            Advanced Data Manipulation and Analysis in Excel 2002
soft Office XP: Advanced FrontPage 2002
            Building and Modifying Web Sites in FrontPage 2002
            Enhancing and Publishing Web Sites in FrontPage 2002
soft Office XP: Advanced Outlook 2002
            Managing Outlook 2002
soft Office XP: Advanced PowerPoint 2002
            Customizing, Running, and Broadcasting PowerPoint 2002 Presentations
            PowerPoint 2002 Customization and Office XP Integration
soft Office XP: Advanced Word 2002
            Advanced Formatting and Navigation in Word 2002
            Advanced Document Features in Word 2002
            Collaborative Features in Word 2002
soft Office XP: Beginning FrontPage 2002
            FrontPage 2002 Basics
            Enhancing and Managing Web Sites with FrontPage 2002
soft Office XP: Beginning Outlook 2002
            Introducing Outlook 2002
soft Office XP: Beginning PowerPoint 2002
            Creating Presentations using PowerPoint 2002
soft Office XP: Beginning Word 2002
             Creating Documents in Word 2002
             Working with Documents in Word 2002
 soft Office XP: Common Features Across Office Applications
             Common Features in Microsoft Office XP
 soft Office XP: New Features for Advanced Users
             Office XP for the Advanced User
 soft Office XP: Beginning Visio 2002
             Creating Diagrams in Visio 2002
             Working with Diagrams in Visio 2002
 soft Office XP: New Office-wide Features
             New Features Review of Microsoft Office XP
 soft Office XP: New Features for End-Users
             New and Enhanced Features for End-Users in Office XP
 soft Office XP: Beginning Access 2002
             Introduction to Access 2002
             Intermediate Access 2002
 soft Office XP: Beginning Excel 2002
             Basic Features of Excel 2002
             Optimizing Excel 2002

 soft Windows 7: First Look for End Users
            Microsoft Windows 7: First Look for End Users
XP for End Users
 soft Windows XP: Getting Started
            Introducing Windows XP
 soft Windows XP - New Features
            Windows XP: Fundamentals
            Windows XP: Advanced
 soft Windows XP for Beginners
            Getting Started with Microsoft Windows XP
            Up and Running with Microsoft Windows XP

 soft Office 2003: New Features
             Microsoft Office 2003: New Features for End Users
             Microsoft Office 2003: New Features for Outlook Users
             Microsoft Office 2003: New Applications
             Microsoft Office 2003: New Features for Advanced Users
 soft Office 2003: Getting Started
             Introduction to Microsoft Office 2003
             Formatting and printing files in Office 2003
 soft Office 2003: Beginning Word
             Getting Started with Word 2003
             Working with text and paragraphs in Word 2003
             Structuring, editing, saving, and opening documents in Word 2003
             Printing, Help, and Automated Formatting in Word 2003
             Working with Documents in Word 2003
             Working with Tables and Media Features in Word 2003
 soft Office 2003: Advanced Word
             Advanced Formatting in Word 2003
             Advanced Document Navigation in Word 2003
             Advanced Data Manipulation Features in Word 2003
             Using Tables, Charts, and Graphs in Word 2003
            Advanced Document Features in Word 2003
            Collaborative Features in Word 2003
soft Office 2003: Beginning Excel
            Basic Features of Excel 2003
            Printing and Collaborating in Excel 2003
            Excel 2003 Formulas and Functions
            Formatting Data in Excel 2003
            Excel 2003 Chart and Multimedia Features
soft Office 2003: Advanced Excel
            Advanced Customization in Excel 2003
            Advanced formatting in Excel 2003
            Advanced Data Management in Excel 2003
            Advanced Data Analysis in Excel 2003
            Advanced Validation and Collaboration in Excel 2003
            Advanced Data Exchange in Excel 2003
soft Office 2003: Beginning PowerPoint
            Creating Basic Presentations using PowerPoint 2003
            Slide Layout and Design in PowerPoint 2003
            Using Visuals in PowerPoint 2003 Presentations
            Finalizing PowerPoint 2003 presentations
soft Office 2003: Advanced PowerPoint
            Customizing PowerPoint 2003 Presentations
            Preparing PowerPoint 2003 Presentations for Effective Delivery
            Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations
            Settings, Customization, and Office 2003 Integration with PowerPoint 2003
soft Office 2003: Beginning Access
            Getting Started with Access 2003
            Basic Access 2003 Tables
            Basic Access 2003 Forms
            Using Queries and Reports in Access 2003
            Personalizing and Maintaining Access 2003
soft Office 2003: Advanced Access
            Enhancing Tables, Forms, and Reports in Access 2003
            Advanced Querying in Access 2003
            Working with Data and Presentation in Access 2003
            Access 2003 and the Web
            Access 2003 Programmability
            Database Administration in Access 2003
soft Office 2003: Beginning Outlook
            Sending and Receiving Messages in Outlook 2003
            Formatting and Managing Messages in Outlook 2003
            Scheduling events, Appointments, and meetings in Outlook 2003
            Using Task Lists, Contact Lists, and Notes in Outlook 2003
soft Office 2003: Advanced Outlook
            Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003
            Tracking, Categorizing, Searching, and Printing in Outlook 2003
            Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003
            Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003
soft Office 2003: Outlook for the Power User
            Data Security in Outlook 2003
            Archiving and Storing Data, and Using IRM in Outlook 2003
            Working in Outlook 2003 from Multiple Locations
             Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlook 2003
             Customizing Toolbars and Commands and Creating Forms in Outlook 2003
             Outlook 2003 and Business Contact Manager
 soft Office 2003: Beginning Project Professional
             Creating and Defining a Project
             Specifying and Assigning Resources
             Tracking and Reporting Progress using Project Professional 2003
 soft Office 2003: Advanced Project Professional
             Advanced Customization
             Sharing Project Data and Working with Macros
             Organizing and Managing Project Information
             Working Collaboratively
             Enterprise Project Management
             Advanced Analysis of your Project
 soft Office 2003: Visio for Beginners
             Creating Diagrams with Visio 2003
             Developing Diagrams with Visio 2003
             Visio 2003 and Other Programs
 soft Office 2003: Beginning FrontPage
             Getting Started with FrontPage 2003
             Working with graphics, hyperlinks and tables in FrontPage 2003
             Working with Web Sites in FrontPage 2003
             Organizing Content Using Templates and Frames in FrontPage 2003
             Structuring and Publishing Web Sites in FrontPage 2003
 soft Office 2003: Advanced FrontPage
             Working with Code in FrontPage 2003
             Importing and Working with Data in FrontPage 2003
             Enhancing Web Sites with Advanced FrontPage 2003 Features
             Administering Web Sites in FrontPage 2003
             Using Windows SharePoint Services and FrontPage 2003
 soft Office 2003: Publisher
             Getting Started with Publisher 2003
             Working with Text Boxes, Text, and Tables in Publisher 2003
             Printing and Working with Graphics and Objects in Publisher 2003
             Working with E-mail and Web Sites in Publisher 2003
             Working with Mail and Catalog Merges in Publisher 2003
             Advanced Design Techniques and Printing with Publisher 2003

 soft Project 2002: Beginners
             Getting Started with Project 2002
             Up and Running with Project 2002
             Tracking and Reporting with Project 2002
 soft Project 2002: Advanced
             Data Sources, Templates, and Customization in Project 2002
             Workgroup, Collaboration, and Advanced Reporting Options in Project 2002
nd Personal Finance
kBooks Pro 2009 Fundamentals
             QuickBooks Pro 2009: Getting Started

e Networking with Microsoft Windows XP
           Home Networking with Microsoft Windows XP
 Notes 8: New Features for End Users
           Lotus Notes 8: New Features for End Users
 Notes 8: End User
           Getting Started with Lotus Notes 8 and Using Mail
           Scheduling Events and Managing Applications
           Working with Instant Messaging, Contacts, and Blogs
           Using Productivity Tools and Accessing Lotus Notes 8 Remotely

 Notes 7: End User
           Getting Started with Lotus Notes 7 and Mail
           Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7
           Working with Databases, the Calendar, and the To Do List in Lotus Notes 7
           Using Lotus Notes 7 Remotely

soft Internet Explorer 8: End User
           Internet Explorer 8: Basic Features
           Internet Explorer 8: Advanced Features

soft Internet Explorer 7: End User
           Fundamentals of Internet Explorer 7
           Customization and Security in Internet Explorer 7

soft Internet Explorer 6
           Fundamentals of Internet Explorer 6
           Moving on with Internet Explorer 6

net Explorer 5.5: Getting Started
           Getting Started with Internet Explorer 5.5

al Reports XI: Report Writing Basics
            Reporting Basics with Crystal Reports XI
            Managing Data and Distributing Reports with Crystal Reports XI

soft Windows Vista: New Features for End Users
          Windows Vista User Experience
          Windows Vista Security and Performance Improvements
soft Windows Vista for the End User
          Getting Started with Windows Vista
          Work with Files, Programs, and Printing in Windows Vista
          Navigating the Web and System Maintenance with Windows Vista

oring Assets
            Mentoring   Word 2000
            Mentoring   Excel 2000
            Mentoring   Access 2000
            Mentoring   Outlook 2000
            Mentoring   PowerPoint 2000
            Mentoring   Excel 2000 Expert
            Mentoring   Word 2000 Expert
            Mentoring   Word 2002
            Mentoring   Excel 2002
            Mentoring   Access 2002
Mentoring   Outlook 2002
Mentoring   PowerPoint 2002
Mentoring   Word 2002 Expert
Mentoring   Excel 2002 Expert
Mentoring   Word 2003
Mentoring   Microsoft Project 2000 Core
Mentoring   Microsoft Project 2002 Comprehensive
Mentoring   Word 2003 Expert
Mentoring   Excel 2003 Expert
Mentoring   Excel 2003
Mentoring   Access 2003
Mentoring   PowerPoint 2003
Mentoring   Outlook 2003
Mentoring   Using Word 2007
Mentoring   Using Excel 2007
Mentoring   Using PowerPoint 2007
Mentoring   Using Outlook 2007
Mentoring   Using Access 2007
Mentoring   70-632 TS: Microsoft Office Project 2007, Managing Projects


TestPrep   Using Word 2007
TestPrep   Using Excel 2007
TestPrep   Using PowerPoint 2007
TestPrep   Using Outlook 2007
TestPrep   Using Access 2007
TestPrep   70-632 TS: Microsoft Office Project 2007, Managing Projects
                       Tiempo
                      estimado
Nº curso                (hrs)




at_pcsf_a01_it_enus      2
at_pcsf_a02_it_enus      3

at_icsf_a01_it_enus     2.5
at_icsf_a02_it_enus     2.5

at_idcs_a01_it_enus      2

at_dcsf_a01_it_enus     2.5
at_dcsf_a02_it_enus     1.5
at_dcsf_a03_it_enus     1.5
at_dcsf_a04_it_enus      2
at_dcsf_a05_it_enus     2.5
at_dcsf_a06_it_enus     2.5
at_dcsf_a07_it_enus      2

at_fcsf_a01_it_enus      2
at_fcsf_a02_it_enus     2.5
at_fcsf_a03_it_enus      3
at_fcsf_a04_it_enus     2.5
at_fcsf_a05_it_enus      2
at_fcsf_a06_it_enus      2
at_fcsf_a07_it_enus     1.5

at_aafd_a01_it_enus      1

at_fwcs_a01_it_enus      2

at_capv_a01_it_enus     1.5

at_rean_a01_dt_enus     1.5

at_adan_a01_it_enus      2

221552_ENG             2.75

at_fcst_a01_it_enus      2
at_fcst_a02_it_enus     2.5
at_fcst_a03_it_enus      2
at_fcst_a04_it_enus     1.5
at_fcst_a05_it_enus      2
at_fcst_a06_it_enus     1.5
at_fcst_a07_it_enus     1.5

at_dcst_a01_it_enus     2.5
at_dcst_a02_it_enus    3
at_dcst_a03_it_enus    2
at_dcst_a04_it_enus   1.5
at_dcst_a05_it_enus    2
at_dcst_a06_it_enus    2
at_dcst_a07_it_enus   1.5

at_pcst_a01_it_enus    3
at_pcst_a02_it_enus    2
at_pcst_a03_it_enus   2.5
at_pcst_a04_it_enus   1.5

at_icst_a01_it_enus    3
at_icst_a02_it_enus   2.5
at_icst_a03_it_enus   2.5
at_icst_a04_it_enus   2.5
at_icst_a05_it_enus   2.5
at_icst_a06_it_enus   2.5

at_adab_a01_dt_enus   2.5
at_adab_a02_dt_enus   1.1
at_adab_a03_dt_enus   1.4
at_adab_a04_dt_enus   1.9

at_adar_a01_dt_enus   2.5


216913_ENG            1.75
217983_ENG             1.5
217043_ENG            1.75
216960_ENG             1.5


239866_ENG            1.5
239874_ENG            1.5
239976_ENG             1
240019_ENG             2

mo_bgwd_a01_dt_enus    1
mo_bgwd_a02_dt_enus    2
mo_bgwd_a03_dt_enus    2
mo_bgwd_a04_dt_enus    2
mo_bgwd_a05_dt_enus    2

mo_adwd_a01_dt_enus   1.5
mo_adwd_a02_dt_enus   2.5
mo_adwd_a03_dt_enus   2.5

mo_wdpu_a01_dt_enus    1
mo_wdpu_a02_dt_enus    1
mo_wdpu_a03_dt_enus    2
mo_bgex_a01_dt_enus    2
mo_bgex_a02_dt_enus   3.5
mo_bgex_a03_dt_enus   1.5
mo_bgex_a04_dt_enus    2
mo_bgex_a06_dt_enus   1.5

mo_adex_a01_dt_enus    2
mo_adex_a02_dt_enus   1.5
mo_adex_a03_dt_enus    2

mo_expu_a01_dt_enus   3.5
mo_expu_a02_dt_enus    2
mo_expu_a03_dt_enus    3

mo_bgpp_a01_dt_enus   1.5
mo_bgpp_a02_dt_enus   1.5
mo_bgpp_a03_dt_enus    1

mo_adpp_a01_dt_enus   1
mo_adpp_a02_dt_enus   1

mo_bgol_a01_dt_enus   1.5
mo_bgol_a02_dt_enus    3
mo_bgol_a03_dt_enus    3
mo_bgol_a04_dt_enus    3
mo_bgol_a05_dt_enus    2

mo_adol_a01_dt_enus    2
mo_adol_a02_dt_enus   1.5
mo_adol_a03_dt_enus   2.5

mo_olpu_a01_dt_enus   3
mo_olpu_a02_dt_enus   1
mo_olpu_a03_dt_enus   3

mo_bgac_a01_dt_enus   1.5
mo_bgac_a02_dt_enus   2.5
mo_bgac_a03_dt_enus    2
mo_bgac_a04_dt_enus   2.5

mo_adax_a01_dt_enus    2
mo_adax_a02_dt_enus   3.5

mo_acpu_a01_dt_enus   1.5
mo_acpu_a02_dt_enus    3

mo_bgvs_a01_dt_enus   2.5
mo_bgvs_a02_dt_enus   3.5
mo_bgvs_a03_dt_enus   1.5

mo_bgpr_a01_dt_enus   3.5
mo_bgpr_a02_dt_enus   2.5
mo_bgpr_a03_dt_enus    3

mo_adpr_a01_dt_enus    2
mo_adpr_a02_dt_enus   3.5

mo_pblr_a01_dt_enus    3
mo_pblr_a02_dt_enus    2

250450_ENG             3
250463_ENG            2.5

mo_ncmg_a01_dt_enus   2.5
mo_ncmg_a02_dt_enus    1

mo_psmp_a01_dt_enus   2.5
mo_psmp_a02_dt_enus    2
mo_psmp_a03_dt_enus   2.5
mo_psmp_a04_dt_enus    2
mo_psmp_a05_dt_enus   2.5

mo_otwa_a01_dt_enus    2
mo_otwa_a02_dt_enus    1

mo_lmeu_a01_dt_enus    1
mo_lmeu_a02_dt_enus   1.5


116022_ENG             6
116051_ENG             6

114461_ENG            4.75
114635_ENG              4

115955_ENG             5
115977_ENG             5

114389_ENG            4.75

116195_ENG             3
116211_ENG             2

114968_ENG             3
114983_ENG             4
115008_ENG             3

114938_ENG             4
114955_ENG             3

115146_ENG             4

115027_ENG             5
114325_ENG            2.75
114346_ENG              2

115172_ENG             3

116275_ENG             3

117077_ENG             3
117090_ENG             2

116084_ENG             2

116224_ENG             4

117147_ENG             4.5
117172_ENG            3.75

115096_ENG             3
115117_ENG             4


mw_mwfe_a01_dt_enus    2


112615_ENG            1.25

112553_ENG            3.5
112554_ENG            4.5

112949_ENG            4.5
112954_ENG             4


117529_ENG             2
126060_ENG             2
117531_ENG             1
117530_ENG             4

121587_ENG             3
121643_ENG             3

112997_ENG             1
124981_ENG             2
123383_ENG             2
116299_ENG             3
112998_ENG             2
116894_ENG             4

113095_ENG             2
126778_ENG             1
113114_ENG             2
126789_ENG             2
121072_ENG    2
113139_ENG    4

113187_ENG    3
122518_ENG    2
113221_ENG    3
119827_ENG    2
119828_ENG    3

119829_ENG   2.75
125656_ENG     2
113262_ENG   2.25
113309_ENG     3
121344_ENG     3
119748_ENG     4

121838_ENG   2.75
123164_ENG    1.5
125933_ENG     2
123167_ENG     2

121956_ENG     2
125830_ENG   1.75
124997_ENG   2.75
121957_ENG     2

125937_ENG    3
125947_ENG    3
125956_ENG    2
125964_ENG    3
125984_ENG    1

126934_ENG   2.25
126944_ENG   1.75
126950_ENG     2
126959_ENG   1.25
126965_ENG   1.25
126973_ENG     2

113430_ENG    3
128879_ENG    3
128880_ENG    3
128881_ENG    2

131326_ENG   3.25
131341_ENG     3
113469_ENG     2
129976_ENG     3

132613_ENG    2.5
206606_ENG   1.25
132614_ENG   3.25
132615_ENG             2.5
132616_ENG            3.25
132617_ENG             3.5

132490_ENG              4
132510_ENG            2.75
132504_ENG            3.25

132661_ENG            2.25
132659_ENG              2
205433_ENG              3
201354_ENG            2.25
201357_ENG              2
206372_ENG            2.75

132531_ENG            3.25
132532_ENG            3.75
132533_ENG              2

121449_ENG             2
131714_ENG             3
122475_ENG             2
122481_ENG             2
122092_ENG             2

122120_ENG            2.25
121653_ENG            4.25
122099_ENG              3
122100_ENG            1.75
131456_ENG            2.25

204924_ENG            2.25
207503_ENG              2
204925_ENG            2.75
204927_ENG            2.75
207309_ENG              1
204928_ENG            3.25


117545_ENG            1.75
117554_ENG              2
117565_ENG            1.75

117348_ENG             3
117361_ENG             3


hp_iqbs_a01_dt_enus    3


66335_ENG              1
ia_lnnf_a01_dt_enus    2

ia_lteu_a01_dt_enus   0.5
ia_lteu_a02_dt_enus    1
ia_lteu_a03_dt_enus   2.5
ia_lteu_a04_dt_enus   2.5


233489_ENG            2.25
233490_ENG            2.75
233491_ENG              3
233492_ENG             1.5


id_mcie_a01_dt_enus   1.5
id_mcie_a02_dt_enus   1.5


250164_ENG            2.5
250177_ENG             2


117246_ENG            3.25
117260_ENG            2.75


31706_ENG              2


234748_ENG             3
234758_ENG             3


242954_ENG              2
242964_ENG            1.75

mv_wveu_a01_it_enus   1.5
mv_wveu_a02_it_enus   1.8
mv_wveu_a03_it_enus   1.7


mntwd2000c
mntex2000c
mntac2000c
mntol2000c
mntpp2000c
mntex2000e
mntwd2000e
mntwd2002c
mntex2002c
mntac2002c
mntol2002c
mntpp2002c
mntwd2002e
mntex2002e
mntwd2003c
mntpr2000c
mntpr2002c
mntwd2003e
mntex2003e
mntex2003c
mntac2003c
mntpp2003c
mntol2003c
mntwd2007
mntex2007
mntpp2007
mntol2007
mntac2007
mnt70632


TPWD2007_ENG
TPEX2007_ENG
TPPP2007_ENG
TPOL2007_ENG
TPAC2007_ENG
TP70632_ENG
  Área    Curriculum     Series


DESKTOP COMPUTER SKILLS
       Microsoft Office 2007
                      Microsoft Office 2007: New Features




                       Microsoft Office 2007: Beginning Word




                       Microsoft Office 2007: Advanced Word



                       Microsoft Office 2007: Word for the Power User



                       Microsoft Office 2007: Beginning Excel




                       Microsoft Office 2007: Advanced Excel



                       Microsoft Office 2007: Excel for the Power User



                       Microsoft Office 2007: Beginning Outlook




                       Microsoft Office 2007: Advanced Outlook



                       Microsoft Office 2007: Beginning PowerPoint
             Microsoft Office 2007: Advanced PowerPoint


             Microsoft Office 2007: Beginning Access




Microsoft Office XP
               Microsoft Office XP: Advanced Access 2002


             Microsoft Office XP: Advanced Excel 2002


             Microsoft Office XP: Advanced Outlook 2002

             Microsoft Office XP: Advanced PowerPoint 2002 (non-audio)


             Microsoft Office XP: Advanced Word 2002



             Microsoft Office XP: Beginning Access 2002 (non-audio)


             Microsoft Office XP: Beginning Excel 2002 (non-audio)


             Microsoft Office XP: Beginning Outlook 2002 (non-audio)

             Microsoft Office XP: Beginning PowerPoint 2002 (non-audio)

             Microsoft Office XP: Beginning Word 2002


             Microsoft Office XP: New Features for Advanced Users

             Microsoft Office XP: New Features for End Users

Microsoft Office 2003
               Microsoft Office 2003: New Features

             Microsoft Office 2003: Beginning Word



             Microsoft Office 2003: Advanced Word
             Microsoft Office 2003: Beginning Excel




             Microsoft Office 2003: Advanced Excel




             Microsoft Office 2003: Beginning Access



             Microsoft Office 2003: Beginning Outlook

             Microsoft Office 2003: Getting Started


             Microsoft Office 2003: Beginning PowerPoint


Microsoft Windows Vista
             Microsoft Windows Vista: New Features for End Users


             Microsoft Windows Vista for the End User
                                                             Título del curso




Microsoft Office 2007: New Features
           Nuevas funciones de Microsoft Office 2007 para usuarios finales / New Features for End Users in Microsoft Office 2007
           Microsoft Office Excel, PowerPoint y Outlook 2007 / Microsoft Office Excel, PowerPoint, and Outlook 2007
           Microsoft Access 2007 y Microsoft Publisher 2007 / Microsoft Access 2007 and Microsoft Publisher 2007
           Colaboración y compartir en Microsoft Office Enterprise 2007 / Sharing and Collaboration in Microsoft Office Enterprise 2007
Microsoft Office 2007: Beginning Word
           Introducción a Word 2007 / Getting Started with Word 2007
           Trabajar con texto y párrafos en Word 2007 / Working with Text and Paragraphs in Word 2007
           Estructurar, editar, guardar y abrir documentos en Word 2007 / Structuring, Editing, Saving, and Opening Documents in Word
           Impresión de documentos, ayuda y cambio de formato automatizado de Word 2007 / Printing, Help, and Automated Formattin
           Trabajar con documentos en Word 2007 / Working with Documents in Word 2007
Microsoft Office 2007: Advanced Word
           Formato avanzado en Word 2007 / Advanced Formatting in Word 2007
           Navegación y revisión avanzada de documentos en Word 2007 / Advanced Document Navigation and Document Reviews in Wo
           Usar tablas y gráficos en Word 2007 / Using Tables, Charts, and Graphics in Word 2007
Microsoft Office 2007: Word for the Power User
           Funciones avanzadas de manipulación de datos de Word 2007 / Advanced Data Manipulation Features in Word 2007
           Funciones avanzadas de documentos de Word 2007 / Advanced Document Features in Word 2007
           Características de colaboración de Word 2007 / Collaborative Features in Word 2007
Microsoft Office 2007: Beginning Excel
           Introducción a Excel 2007 / Getting Started with Excel 2007
           Manipular y dar formato a datos y hojas de cálculo / Manipulating and Formatting Data and Worksheets
           Revisar e imprimir en Excel 2007 / Reviewing and Printing in Excel 2007
           Fórmulas y funciones de Excel 2007 / Excel 2007 Formulas and Functions
           Gráficos, imágenes, temas y estilos de Excel 2007 / Excel 2007 Charts, Pictures, Themes, and Styles
Microsoft Office 2007: Advanced Excel
           Formato avanzado en Excel 2007 / Advanced Formatting in Excel 2007
           Administración avanzada de datos en Excel 2007 / Advanced Data Management in Excel 2007
           Personalización avanzada en Excel 2007 / Advanced Customization in Excel 2007
Microsoft Office 2007: Excel for the Power User
           Analizar datos en Excel 2007 / Analyzing Data in Excel 2007
           Proteger y compartir libros de Excel 2007 / Protecting and Sharing Excel 2007 Workbooks
           Intercambiar datos con Excel 2007 / Exchanging Data with Excel 2007
Microsoft Office 2007: Beginning Outlook
           Introducción a Outlook 2007 / Getting Started with Outlook 2007
           Dar formato y administrar el correo electrónico en Outlook 2007 / Formatting and Managing E-mail in Outlook 2007
           Utilizar el Calendario en Outlook 2007 / Using the Calendar in Outlook 2007
           Utilizar Contactos, Tareas, Notas y personalizar la Interfaz en Outlook 2007 / Using Contacts, Tasks, Notes, and Customizing th
           Hacer búsquedas, imprimir elementos y trabajar con fuentes RSS en Outlook 2007 / Completing Searches, Printing Items, and
Microsoft Office 2007: Advanced Outlook
           Personalizar Outlook 2007 y usar el Diario / Customizing Outlook 2007 and Using the Journal
           Configurar reglas, alertas y opciones de correo electrónico no deseado en Outlook 2007 / Configuring Rules, Alerts, and Junk E
           Trabajar con SharePoint, calendarios y formularios en Outlook 2007 / Working with SharePoint, Calendars, and Forms in Outloo
Microsoft Office 2007: Beginning PowerPoint
           Introducción a PowerPoint 2007 / Getting Started with PowerPoint 2007
           Añadir gráficos a las presentaciones de PowerPoint 2007 / Adding Graphics to Presentations in PowerPoint 2007
           Agregar archivos multimedia y animaciones a las presentaciones / Adding Multimedia and Animations to Presentations
Microsoft Office 2007: Advanced PowerPoint
           Crear presentaciones personalizadas en PowerPoint 2007 / Creating Custom Slide Shows in PowerPoint 2007
           Distribuir presentaciones en PowerPoint 2007 / Distributing Presentations in PowerPoint 2007
Microsoft Office 2007: Beginning Access
           Introducción a Access 2007 / Getting Started with Access 2007
           Tablas básicas de Access 2007 / Basic Access 2007 Tables
           Formularios básicos de Access 2007 / Basic Access 2007 Forms
           Consultas e informes en Access 2007 / Queries and Reports in Access 2007

Microsoft Office XP: Advanced Access 2002
           Diseño avanzado de bases de datos en Access 2002
           Características avanzadas de bases de datos en Access 2002
Microsoft Office XP: Advanced Excel 2002
           Gestión avanzada de datos en Excel 2002
           Características avanzadas de manipulación y análisis de datos de Excel 2002
Microsoft Office XP: Advanced Outlook 2002
           Administración de Outlook 2002
Microsoft Office XP: Advanced PowerPoint 2002 (non-audio)
           Personalización, ejecución y difusión de presentaciones de PowerPoint
           Personalización de PowerPoint 2002 e integración en Office XP
Microsoft Office XP: Advanced Word 2002
           Formato y desplazamiento avanzado en Word 2002
           Características avanzadas de documentos en Word 2002
           Características de colaboración en Word 2002
Microsoft Office XP: Beginning Access 2002 (non-audio)
           Introducción a Access 2002
           Access 2002 intermedio
Microsoft Office XP: Beginning Excel 2002 (non-audio)
           Características básicas de Excel 2002
           Optimización de Excel 2002
Microsoft Office XP: Beginning Outlook 2002 (non-audio)
           Introducción a Outlook 2002
Microsoft Office XP: Beginning PowerPoint 2002 (non-audio)
           Creación de presentaciones utilizando PowerPoint 2002
Microsoft Office XP: Beginning Word 2002
           Creación de documentos en Word 2002
           Trabajo con documentos en Word 2002
Microsoft Office XP: New Features for Advanced Users
           Office XP para el Usuario Avanzado
Microsoft Office XP: New Features for End Users
           Nuevas y mejoradas características para usuarios finales en Office XP

Microsoft Office 2003: New Features
           Microsoft Office 2003: Nuevas funciones para usuarios finales
Microsoft Office 2003: Beginning Word
           Iniciación a Word 2003
           Trabajar con texto y párrafos en Word 2003
           Trabajo con documentos en Word 2003
Microsoft Office 2003: Advanced Word
           Formato avanzado en Word 2003
           Navegación avanzada de documentos en Word 2003
           Características avanzadas de manipulación de datos en Word 2003
           Características avanzadas de documentos en Word 2003
Microsoft Office 2003: Beginning Excel
           Características básicas de Excel 2003
           Impresión y colaboración en Excel 2003
           Fórmulas y funciones de Excel 2003
           Formato de datos en Excel 2003
Microsoft Office 2003: Advanced Excel
           Personalización avanzada en Excel 2003
           Formato avanzado en Excel 2003
           Análisis avanzado de datos en Excel 2003
           Validación y colaboración avanzada en Excel 2003
           Intercambio avanzado de datos en Excel 2003
Microsoft Office 2003: Beginning Access
           Iniciación a Access 2003
           Tablas básicas de Access 2003
           Formularios básicos de Access 2003
Microsoft Office 2003: Beginning Outlook
           Enviar y recibir mensajes en Outlook 2003
Microsoft Office 2003: Getting Started
           Introducción a Microsoft Office 2003
           Dar formato e imprimir archivos en Office 2003
Microsoft Office 2003: Beginning PowerPoint
           Creación de presentaciones básicas mediante PowerPoint 2003
           Estilo y diseño de las diapositivas en PowerPoint 2003

Microsoft Windows Vista: New Features for End Users
           Experiencia del usuario de Windows Vista / Windows Vista User Experience
           Mejoras de seguridad y rendimiento en Windows Vista / Windows Vista Security and Performance Improvements
Microsoft Windows Vista for the End User
           Introducción a Windows Vista / Getting Started with Windows Vista
           Trabajar con archivos y programas e imprimir en Windows Vista / Work with Files, Programs, and Printing in Windows Vista
           Navegación por Internet y mantenimiento del sistema con Windows Vista / Navigating the Web and System Maintenance with
                          Tiempo
Nº curso              estimado (hrs)




239866_ES                  1.5
239874_ES                  1.5
239976_ES                   1
240019_ES                   2

mo_bgwd_a01_dt_eses         1
mo_bgwd_a02_dt_eses         2
mo_bgwd_a03_dt_eses         2
mo_bgwd_a04_dt_eses         2
mo_bgwd_a05_dt_eses         2

mo_adwd_a01_dt_eses        1.5
mo_adwd_a02_dt_eses        2.5
mo_adwd_a03_dt_eses        2.5

mo_wdpu_a01_dt_eses         1
mo_wdpu_a02_dt_eses         1
mo_wdpu_a03_dt_eses         2

mo_bgex_a01_dt_eses         2
mo_bgex_a02_dt_eses        3.5
mo_bgex_a03_dt_eses        1.5
mo_bgex_a04_dt_eses         2
mo_bgex_a06_dt_eses        1.5

mo_adex_a01_dt_eses         2
mo_adex_a02_dt_eses        1.5
mo_adex_a03_dt_eses         2

mo_expu_a01_dt_eses        3.5
mo_expu_a02_dt_eses         2
mo_expu_a03_dt_eses         3

mo_bgol_a01_dt_eses        1.5
mo_bgol_a02_dt_eses         3
mo_bgol_a03_dt_eses         3
mo_bgol_a04_dt_eses         3
mo_bgol_a05_dt_eses         2

mo_adol_a01_dt_eses         2
mo_adol_a02_dt_eses        1.5
mo_adol_a03_dt_eses        2.5

mo_bgpp_a01_dt_eses        1.5
mo_bgpp_a02_dt_eses        1.5
mo_bgpp_a03_dt_eses    1

mo_adpp_a01_dt_eses    1
mo_adpp_a02_dt_eses    1

mo_bgac_a01_dt_eses   1.5
mo_bgac_a02_dt_eses   2.5
mo_bgac_a03_dt_eses    2
mo_bgac_a04_dt_eses   2.5


37597_ES              5.75
37602_ES               6.5

31757_ES               5
31763_ES               4

38439_ES              4.75

55758_ES               3
55762_ES               2

33880_ES              2.5
33883_ES               4
33888_ES               3

35371_ES              4.75
35376_ES              3.75

31768_ES              3.75
31772_ES              3.75

37710_ES              4.75

39525_ES              3.5

31793_ES              3.25
31798_ES               2.5

21948_ES              4.25

21943_ES              4.25


117529_ES              2

112997_ES              1
124981_ES              2
112998_ES              2

113095_ES              2
126778_ES              1
113114_ES              2
121072_ES              2

113187_ES              3
122518_ES              2
113221_ES              3
119827_ES              2

119829_ES             2.75
125656_ES               2
113309_ES               3
121344_ES               3
119748_ES               4

125937_ES              3
125947_ES              3
125956_ES              2

113430_ES              3

121587_ES              3
121643_ES              3

121838_ES             2.75
123164_ES              1.5


242954_ES               2
242964_ES             1.75

mv_wveu_a01_it_eses   1.5
mv_wveu_a02_it_eses    2
mv_wveu_a03_it_eses    2

								
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