Human Development and Leadership Division
CARIBBEAN INSTITUTE FOR QUALITY LIMITED presents
Technical Report Writing
Overview
Effective Technical Reporting of activities is mandatory for the existence of a successful organization. Technical reports serve as auxiliary tools to the day-to-day, tactical operations of any organization. It is crucial to communicating findings and transferring information in a manner that is factual, objective, clear, concise and traceable. This three (3) day programme will enable participants to plan, write, revise and produce effective technical reports. Participants will learn strategies for presenting information effectively, the tools and techniques used for clarity, conciseness and accuracy of expression. They will also learn the differences between strong and weak technical report writing. This programme also focuses on the range of technical reports, its’ typical introduction, contents, and the purposes, audiences, and situation that they serve.
Topics Include • • • • • • • • • Introduction Communication Context : situation, purpose, audience Techniques for objectivity, clarity, conciseness, accuracy and traceability Standards for technical reports Organization Types and Sections of Reports Use of headings and lists Use of techniques for developing and organizing paragraphs to facilitate coherence and flow Condensing written procedures - Illustrations, graphs, tables, layout
1 Commitment Towards Business Excellence
Human Development and Leadership Division
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Replacing Text - Graphics, layout, illustrations Techniques for organizing, numbering and accessing a manual's content Revising and editing technical documents Common stylistic errors The use of cross-referencing The uses and advantages of checklists Collaborative writing Technical presentations Conclusions, Recommendations and Executive Summaries
Learning Outcomes • • • • Learn the common structure and business professional contexts of technical reports Learn strategies for gathering information for a report project Learn the standard design, format and style of technical reports Evaluate the organization, cohesiveness, paragraph structure and critical format elements of technical reports to enhance easy use and retrieval of information Identify critical communication factors that simplify a user's understanding and use of written procedures Apply standard guidelines for headings, lists, tables and illustrations to technical reports Evaluate various techniques for organizing, numbering and accessing a manual's content Evaluate and design various layouts, tables, charts, and other visuals for condensing written procedures and replacing texts Edit procedures for completing draft instructions and other manual contents Review sample technical writings, correct errors, and establish critical standards for technical writing Work productively in a team Write effective technical reports, proposals, procedures and process explanations
2 Commitment Towards Business Excellence
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Human Development and Leadership Division
ADMINISTRATIVE DETAILS Date Cost Time Contact : June 29 – July 01, 2009 : Four thousand, two hundred TT dollars (TT$4,200.00) plus VAT : 8:30 a.m. – 4:30 p.m. : Mrs. Cherry Ann Francis-Lau - Programme Director Ms. Camille Mohammed – Marketing Coordinator Telephone #’s: 672-9302 or telefax #: 671-7633 E.mail: ciq.admin6@mail.tt;ciq.marketing3@mail.tt Venue : 1st Floor, #43 Mulchan Seuchan Road, Chaguanas (Upstairs Climate Control)
3 Commitment Towards Business Excellence